Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

Pioneer DDJ-SZ Jog Wheels Not 100% Responsive

Kross-ddj 4:35 PM - 4 March, 2014
Been investigating this problem for a few days now.... When touching the jog wheel on the SZ with a finger tip or lightly with 3 or 4 fingers it does not respond.... It seems also that the jog wheels only detects the initial touch and once the jog wheel starts moving then no matter how much more of you hand you put on it does not respond until you remove you hand and put it back on..... I used to have a SX which had sensitivity controls but I am confused as to why Pioneer have decided that this 'PREMIUM' controller doesn't need them?... I understand that the jog wheels need to be protected against accidental touches which could be a disaster when playing live, but there is a very fine line between safety and performance.
I have contacted Pioneer DJ in both USA and UK and have told them the problems. There is a new firmware update out for the controller but no fixes included for this.
What I would like to know is:
1. Can this be fixed in a firmware update so that the user can change the sensitivity parameter, this would probably have to be done in an advanced menu.
2. If this is not possible then it needs to be made more responsive in the firmware.
3. Why did Pioneer decide that the SZ didn't need sensitivity adjustment like the SX?.

Here are a couple of videos I have made to show the problem:
youtu.be
youtu.be
Kross-ddj 4:41 PM - 4 March, 2014
Also, this is not a hardware problem, both jog wheels are the same and there are more people I know with the same problem.
dj-freestyle 6:06 PM - 4 March, 2014
funny part is quick start guide says this

JOG FEELING ADJUST Adjust platter sensitivity as a option.
Kross-ddj 7:08 PM - 4 March, 2014
Quote:
funny part is quick start guide says this

JOG FEELING ADJUST Adjust platter sensitivity as a option.

Jog feeling adjust is for the jog wheel tension, not the capacitive touch sensitivity!
dj-freestyle 7:09 PM - 4 March, 2014
i no but quide on website has it as platter sensativity. kind of misleading.
Davideon 7:15 PM - 4 March, 2014
Those vids aren't good viewing.
dj-freestyle 7:21 PM - 4 March, 2014
i mean the instruction guide you download from serato has it as that.
mark3motley 8:30 PM - 4 March, 2014
How do you have a DDJ-SZ already? I had a special order placed by Guitar Center but they don't even know when they are getting the first shipment.

What gives?
Kross-ddj 8:38 PM - 4 March, 2014
Quote:
How do you have a DDJ-SZ already? I had a special order placed by Guitar Center but they don't even know when they are getting the first shipment.

What gives?


I saw that my local pioneer dealer had next day delivery available, when I rang them they said that they got 1 in on 27th feb, I went straight through (28th feb) and picked it up....
mark3motley 8:39 PM - 4 March, 2014
Ah. I see. They had an 18 month financing option at GC so I will have to wait it seems :)
Kross-ddj 8:46 PM - 4 March, 2014
Quote:
Ah. I see. They had an 18 month financing option at GC so I will have to wait it seems :)

Yes, wait for the bugs to be ironed out ;)
mark3motley 8:49 PM - 4 March, 2014
Amen... this whole jog sensitivity is scaring me. I have my SX sensitivities set at "12 o'clock" for both and it's perfect.

I've heard that SMART SYNC is not supported with the SZ because it is a DVS device... not too disappointed with that one because I don't have time to make all of my beatgrids perfect. I only beatgrid my tracks to use the SLICER :)
Kross-ddj 9:11 PM - 4 March, 2014
I'm sure that the SZ does use smart sync, I have smart sync selected in the Serato options and have never noticed any problems..... There may be just no smart sync when using DVS? But I only use the 4
Decks in serato with the controller itself..
Davideon 8:32 AM - 5 March, 2014
Quote:
I'm sure that the SZ does use smart sync, I have smart sync selected in the Serato options and have never noticed any problems..... There may be just no smart sync when using DVS? But I only use the 4

Decks in serato with the controller itself..



there is defintitely no smart sync with DVS at this point
Kross-ddj 10:30 AM - 5 March, 2014
Quote:
Quote:
I'm sure that the SZ does use smart sync, I have smart sync selected in the Serato options and have never noticed any problems..... There may be just no smart sync when using DVS? But I only use the 4

Decks in serato with the controller itself..



there is defintitely no smart sync with DVS at this point


Are you 100% sure that you cannot use smart sync when using the SZ controller alone? The manual and all relating advertisements for the SZ say 'smart sync' & 'simple sync'.... I understating it not working when using DVS (external CDJ's & Vinyl) and using these devices to control serato!! But the SZ is not using DVS when using the SZ alone..... Or am I missing something?
Why would pioneer advertise it as smart & simple sync? And also, if I was unable to use smart sync with the SZ then the option in the serato DJ menu would be grayed out and I would not be able to select the 'smart sync' option like external CDJ's do not allow...
Davideon 2:05 PM - 5 March, 2014
Yeah, just for dvs
mark3motley 4:50 PM - 5 March, 2014
According to another thread, the SZ manual is incorrect - the SZ does not have Smart Sync capability period because it is a DVS device:

"I'm afraid the manual is not correct then.
There is no smart sync with DVS devices yet.
It's something we want to add in the future though.

Thanks for letting us know about the wrong manual.

Cheers
Karl
Quote· Report· Permalink"

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mark3motley 4:54 PM - 5 March, 2014
DDJ SZ does not support smart sync (Simple Sync only, because it's a DVS device)
dj-freestyle 6:39 PM - 5 March, 2014
does not support smart sync. serato confimred.
jayvivet 12:53 AM - 6 March, 2014
Interesting bit of information from a pioneer rep on the ddj-sz in this video.

Watch from 8 mins

youtu.be
DjCity 2:50 AM - 6 March, 2014
Quote:
Interesting bit of information from a pioneer rep on the ddj-sz in this video.

Watch from 8 mins

youtu.be


That's curious. I'm not sure i'm believing that. Tension adjust and sensitivity are very different things.
deejdave 4:24 AM - 6 March, 2014
I can see how they may be slightly associated actually. The tighter the wheels, the more pressure you have to put on them. The more pressure you have to apply, the more surface area of your skin gets exposed to the platters surface. The more surface area gets exposed, the more conductivity you have which may accomplish the same thing just one is physical the other is software based.
DjCity 4:26 AM - 6 March, 2014
Quote:
I can see how they may be slightly associated actually. The tighter the wheels, the more pressure you have to put on them. The more pressure you have to apply, the more surface area of your skin gets exposed to the platters surface. The more surface area gets exposed, the more conductivity you have which may accomplish the same thing just one is physical the other is software based.


But you can have the platter as tight as it could be and NOT want to backspin. You just want to stop the platter to cue or something.

Tension would have no bearing on that.
Kross-ddj 10:30 AM - 6 March, 2014
Quote:
I can see how they may be slightly associated actually. The tighter the wheels, the more pressure you have to put on them. The more pressure you have to apply, the more surface area of your skin gets exposed to the platters surface. The more surface area gets exposed, the more conductivity you have which may accomplish the same thing just one is physical the other is software based.


I can confirm that the jog feeling adjust makes no difference to the capacitive sensitivity.... I can replicate these issues wherever the jog feeling adjust knob is positioned.
molly dk 11:57 AM - 6 March, 2014
I can confirm everything that Kross-ddj says about the ddj sz. I was the first in Denmark having it.

And too all you that dont have it, stop imagine what it does and does not do, and listen to those who have it and have tried it many times.

It runs perfect with smart sync using the controller normal, with ddj sz jog wheels. With timecode dvs, i havent testet it yet with sync. If not you just need to use your DJ skills...

About the jog wheel sensivity i hope that they will find a solution fast. I hope that it is a software problem, and not a hardware problem??
molly dk 12:02 PM - 6 March, 2014
I hope that i dont need to buy a ddj sz again later, too get the jog wheel sensitivity working perfect.... does anybody know about that??
DJ Trice 1:04 PM - 6 March, 2014
Hi Keith Ross and all,

I have exactly the same issue with the jogs, here is the link to the pioneer forum to declare this problem to pioneer

forums.pioneerdj.com

... thank's for participate if yo have the same problem.
Serato, Support
Karl Y 1:16 PM - 6 March, 2014
Hi mark3motley

Quote:
According to another thread, the SZ manual is incorrect - the SZ does not have Smart Sync capability period because it is a DVS device:

"I'm afraid the manual is not correct then.
There is no smart sync with DVS devices yet.
It's something we want to add in the future though.

Thanks for letting us know about the wrong manual.

Cheers
Karl
Quote· Report· Permalink"

serato.com


I was wrong with this. Sorry.
The DDJ SZ does have smart sync if you disable DVS control by going to setup -> expansion packs -> CDJ / Vinyl Control -> disable

Cheers
Karl
Kross-ddj 2:20 PM - 6 March, 2014
Quote:
Hi Keith Ross and all,

I have exactly the same issue with the jogs, here is the link to the pioneer forum to declare this problem to pioneer

forums.pioneerdj.com

... thank's for participate if yo have the same problem.


Ok, so now we know where we stand, there is definitely an issue, and now I have started a post on the pioneerDJ forum hopefully this will be sorted out/explained soon. Why was there no sensitivity control on the SZ?
DjCity 2:45 PM - 6 March, 2014
This was posted in another thread.
Maybe this is the solution?
Those of you that have the SZ already (3 weeks for mine to show up) please try and report back.

I'm hoping Pioneer is just being a pain in the ass with wording where midi means sensitivity.

Quote:
check page 25 try to adjust and see if it helps with touch sensitivity
pioneerdj.com
DJ Trice 3:09 PM - 6 March, 2014
this section talk about the latence of the jogs (or if you want, number of midi informations sended from the ddj sz) but nit about jog sensitivity.
Kross-ddj 3:11 PM - 6 March, 2014
Quote:
This was posted in another thread.
Maybe this is the solution?
Those of you that have the SZ already (3 weeks for mine to show up) please try and report back.

I'm hoping Pioneer is just being a pain in the ass with wording where midi means sensitivity.

Quote:
check page 25 try to adjust and see if it helps with touch sensitivity
pioneerdj.com


This is something that also caught my eye when looking through the manual, unfortunately I have just changes the setting from 4ms down to 3ms and all the way up to 13ms and this does not change the problem.... This setting is for the midi timing between the jog wheel and computer.
There is also a white ring in the centre of the jog wheels that lights when a touch is detected, so it's definitely something inside the hardware rather than any kind of communication between computer and controller.
A sensitivity adjustment parameter needs adding to this advanced menu by Pioneer or they ain't gonna sell many of these SZ's
Hopefully they are working on it as we type ;)
DjCity 3:37 PM - 6 March, 2014
Damn.

I was hoping that was a fix.

We wait for Pioneer to first admit the is a problem then work out a fix.

I encourage everyone to hit Pioneer up about this. Post on their forum, call, email.
They need to be aware of the problem and know is not just one or two people having this issue.

bombard them!

The wait beings.
Kross-ddj 4:20 PM - 6 March, 2014
Anyone who is experiencing this problem need to post on here: forums.pioneerdj.com
dj-freestyle 4:21 PM - 6 March, 2014
Once the sz floods the americam market that pioneer forum will get lit up. i have no doubt.
molly dk 6:56 PM - 6 March, 2014
What! i just try one ddj-sz in Copenhagen, in one store. And it did not have the problem with the jog wheels?? it worked perfect?????
molly dk 7:04 PM - 6 March, 2014
But still i and a lot have and will have this problem with the jog wheel sensivity on the ddj sz.. Mayby it's only a few working correct??? If anyone have any news about this shit problem....please let me know.....thanks too all you here....:)
Kross-ddj 7:06 PM - 6 March, 2014
Quote:
What! i just try one ddj-sz in Copenhagen, in one store. And it did not have the problem with the jog wheels?? it worked perfect?????


That's very strange? If it were a hardware issue then how would it be both decks? Did you use 1 finger tip? Did you take a video?
Kross-ddj 7:18 PM - 6 March, 2014
Here is a video of one finger touching the jog wheel and really shows which part of the finger it detects.... Molly dk, could you get a video of you doing exactly what im doing with the tip of your finger with the SZ in the store?

youtu.be
dj-freestyle 7:19 PM - 6 March, 2014
His video is how ddj-sx was unitl firmwares and adjusting sensativity. totally.
molly dk 7:21 PM - 6 March, 2014
Ive tried evrything, all my fingers, little finger only the tip off on finger. and it responded everything. Sorry i dont have a video, because it was in a store you know. I dont know when i come back to that shop. But i will try 3-5 ddj sz in the place i got mine. Because they got 4 on stock know.
Kross-ddj 7:24 PM - 6 March, 2014
Please post your findings on the Pioneer DJ forum:

forums.pioneerdj.com
molly dk 7:25 PM - 6 March, 2014
I really like your video on utube, and sorry i dont know how to put i video on utube...but i will respond after testing 4 new ddj sz ASAP.

My next test with mine will be to lower the latenzy on usb in serato setup, because the stores Imac was with 5 in setup latenzy usb settings
Kross-ddj 7:37 PM - 6 March, 2014
Quote:
I really like your video on utube, and sorry i dont know how to put i video on utube...but i will respond after testing 4 new ddj sz ASAP.

My next test with mine will be to lower the latenzy on usb in serato setup, because the stores Imac was with 5 in setup latenzy usb settings


Mine is set up 5ms
Kross-ddj 7:45 PM - 6 March, 2014
Latency is purely for audio quality vs performance.... like I say, Serato doesn't even need to be running to produce this problem.... I will wait for a response from Pioneer unless I see a video of a DDJ-SZ with a finger tip (like mine) responding, then I will return my DDJ-SZ.
I don't see how any hardware defect can alter sensitivity on different units??
I have also tried my unit in a different plug (another room) to eliminate this.
I now find that im spending far too much time de-bugging something I have paid a lot of money for, maybe Pioneer should be sending me a free RMX500, although I forgot, there's no effects send/return :(
dj-freestyle 7:52 PM - 6 March, 2014
Pioneer has always had bad customer service issues. after dealing with rane all these years you really learn how bad it is. its blowsssssssssss. The ddj-sx was issues for weeks like this and then mic issue was even worse to deal with. nobidy wanted to take the blame.
Kross-ddj 7:59 PM - 6 March, 2014
OMG, I have just tried something which is weird. I licked my finger tip and the jog wheel detects it.... I read something about capacitive touch technology and moisture... I live in a house with only 1 floor and both bedrooms have 2 walls that face outside and we have a problem with condensation so I have 2 de-humidifiers running all day to take the condensation out of the air.
If the room that I have my SZ in has no moisture at all in the air, then maybe this is effecting the sensitivity in the jog wheel.
This is why a sensitivity adjustment is absolutely essential due to different climates. If the 'test' SZ was tested in a room that had moisture in the air then the sensitivity level will have been set lower than what is needed in a room that has less moisture in the air. Firmware is set with that sensitivity level......and now we have these problems. Who decided that the SZ didn't need sensitivity control knobs?????????????????????
dj-freestyle 8:09 PM - 6 March, 2014
ya and my house is dry as hell so i would have same issue. thats funny and not funny all in one.
Kross-ddj 8:32 PM - 6 March, 2014
So..... To update: capacitive technology varies depending on room humidity, room where 'test' SZ was tested had average humidity level? People who have homes with higher humidity levels have over sensitive jog wheels? People who have homes with low humidity levels have less sensitive jog wheels???
So either Pioneer release a new firmware that enables changing of sensitivity level of jog wheels in advanced menu..... :)
Or they include a humidity level indicator to let us know that we can't use our £1,750 equipment if the humidity levels are not how they were in the test environment :(
Or even produce a pair of Pioneer DJ gloves, a bit like the iPhone 4 bumpers!!!!!
Kross-ddj 9:24 PM - 6 March, 2014
From Wikipedia:
Designing a capacitance sensing system requires first picking the type of sensing material (FR4, Flex, ITO, etc.). One also needs to understand the environment the device will operate in, such as the full operating temperature range, what radio frequencies are present and how the user will interact with the interface.
Davideon 10:15 PM - 6 March, 2014
Mmm, the more I read on this the less concerned I am. I would never touch the jogs with my finger tips like that. How can you control it effectively?
f8274 12:12 AM - 7 March, 2014
I have the same problems with the Jogs of my DDJ SZ under normal circumstances, even in my dry flat. The marketing phrases, the SZ has the quality similar of two CDJ 2K and one DJM 900 is a bad joke. I think about to resell this controller and go back to Serato Scratch Live, my DJM 800 and Timecode by CDJ, because this Equipment is better and out of bugs or unready construction details.

Next week i will visit the german fair "pro-light & sound" in Frankfurt/ Main to ask Pioneer directly… and will have a look on the shown DDJ SZ there.
f8274 12:16 AM - 7 March, 2014
Has anybody an idea how to use the DDJ SZ as DVS? If i connect my CDJ 1K to one channel strip, i hear the timecode-beep. Is it necessary to connect my SSL 1 device between CDJ and DDJ SZ?

Thx!
shadow23 2:06 AM - 7 March, 2014
I just got an email from Pioneer support here in Australia. So far he said he hasn't experienced any issue like the one in the video. He has a unit that he has tested but will test again for any issues this weekend.

Good to see Pioneer's support replying so quick. I'm not use this kind of support. Normally it would take a few days, a week or more before support responds to an email.
molly dk 11:38 AM - 7 March, 2014
It dosent help one bit to change the usb latenzy! i can only say that i will test more ddj sz, because i belive that some ddj sz have this problem, and some don't..... thats my experince.

But my Ddj sz jog sensivity works like shit...but it is still one hell of a controller, it feels very good and it is HQ. But pioneer need to fix this problem, for the price they take for the unit!

Cheers
molly dk 11:45 AM - 7 March, 2014
If somebody gets any news, what we can do about this problem with the ddj sz jog sensivity, please join this forum!

Have anybody tested the dvs one the unit?? because i dont have any cd player or turntable to test it.

The people Who decided that the SZ didn't need sensitivity control knobs, is F.... stupid.
saintsimon 7:52 PM - 7 March, 2014
Hi guys, I've been follow the youtube videos closely and also sent messages to DJ Ty of AGI Pro DJ and also posted comments on the youtube videos from Keith Ross KRoss321 and also DJ TLM - he said he was going to get the ddjsz back to test in about half a weeks time. I'm not sure when my preorder of the unit will ship but it will come hopefully within the next week or two. US Shipments are expected to leave no later than end of March according to customer support from the store I am buying from. When this happens I will test this unit and post a video of observations. Keith, when you doing a real practice / performance on the unit (without licking your hands/fingers) are you able to get the unit to respond okay? Aside from the light touching with your fingers I mean...
Kross-ddj 8:22 PM - 7 March, 2014
Saintsimon... There is no problem at all when using the flats of the fingers, but when placing a finger tip on the jog wheel it does not respond...
youtu.be
This video gives the best example, but it's weird, because if you place your finger tip (doesn't have to be lightly) on the jog wheel then follow with the rest of your hand and lay it flat, it still does not respond to it, it's as if it knows that you've touched it with your finger tip, but thinks that it's not enough to go into scratch mode.... The first touch to the jog wheel has to be a certain amount coverage or it won't react.... Put 2 finger tips on and it responds. I think that the sensitivity can change based on, temperature of room, humidity, temperature of hand etc... Just hope they can make it adjustable.... I have been scratching today and sometimes a finger tip touches the jog wheel slightly before the rest of my hand and this touch is not recognised.... It's frustrating trying to explain in a forum :/
hottiredandsexy 10:59 PM - 7 March, 2014
Quote:
Saintsimon... There is no problem at all when using the flats of the fingers, but when placing a finger tip on the jog wheel it does not respond...
youtu.be
This video gives the best example, but it's weird, because if you place your finger tip (doesn't have to be lightly) on the jog wheel then follow with the rest of your hand and lay it flat, it still does not respond to it, it's as if it knows that you've touched it with your finger tip, but thinks that it's not enough to go into scratch mode.... The first touch to the jog wheel has to be a certain amount coverage or it won't react.... Put 2 finger tips on and it responds. I think that the sensitivity can change based on, temperature of room, humidity, temperature of hand etc... Just hope they can make it adjustable.... I have been scratching today and sometimes a finger tip touches the jog wheel slightly before the rest of my hand and this touch is not recognised.... It's frustrating trying to explain in a forum :/



Really looks like you are looking for the issue? DO you honestly DJ with just the tip of your finger with one finger? Not really worried about this issue anymore...
Kross-ddj 6:32 AM - 8 March, 2014
I do not DJ with the tip of my fingers like the videos, this is just to show a clear example.... But when touching the jog, with your hand it never touches all at the same time and the hand is never flat, during normal usage it responds most if the time but the odd time it does not respond..... I see it as a problem not having the adjust!!! For those that do not have one yet I can see why you are trying to play it down... But please don't start bringing my technique into this or that I'm looking for the problem until you test it yourself!
hottiredandsexy 1:08 PM - 8 March, 2014
Quote:
I do not DJ with the tip of my fingers like the videos, this is just to show a clear example.... But when touching the jog, with your hand it never touches all at the same time and the hand is never flat, during normal usage it responds most if the time but the odd time it does not respond..... I see it as a problem not having the adjust!!! For those that do not have one yet I can see why you are trying to play it down... But please don't start bringing my technique into this or that I'm looking for the problem until you test it yourself!


It just looks like from your vidoes that it works fine when you use it normally (flat surface of fingers/palm)... I'm coming from turntables background and this will be my first controller. Your last video it looked super responsive when used as I would (not finger tips)... All I was trying to say dude...
deejdave 2:24 PM - 8 March, 2014
Time will tell. My guess is this will not be a problem. We all know you guys like to complain over there in................................. I'm totally kidding I didn't even check where you are from BUT I do know you are not in the states being you have one.
hottiredandsexy 2:28 PM - 8 March, 2014
Quote:
Time will tell. My guess is this will not be a problem. We all know you guys like to complain over there in................................. I'm totally kidding I didn't even check where you are from BUT I do know you are not in the states being you have one.



Spot on. I really think that it won't be that big of an issue if you are using the flat surface of your fingers/palms...

On a side note Dave, have you heard when North American shipping is???
deejdave 2:32 PM - 8 March, 2014
I'll PM you.
North-Rider 4:24 PM - 8 March, 2014
Hey Dave. If you can let me know as well since we ordered from the same dealer.

Thanks.
deejdave 4:30 PM - 8 March, 2014
PMing now
Kross-ddj 7:41 PM - 8 March, 2014
Quote:
Time will tell. My guess is this will not be a problem. We all know you guys like to complain over there in................................. I'm totally kidding I didn't even check where you are from BUT I do know you are not in the states being you have one.

I must say, I have been 'in the mix' all day and it's a great piece of kit you won't be disappointed, the sensitivity wasn't an issue as I've learnt how to work round it, but I still stand by my word that it should have had sensitivity controls on it and I can understand why it doesn't respond to 1 finger tip (accidental touches etc)
But the bug they need to fix is that when a flat finger is put on the jog wheel it responds but when it's moved up to a tip (without removing) then it stops responding, however, if a finger tip is put on it doesn't respond, but if the tip continues down to a flat finger, then it should respond to the flat finger but it doesn't..... That's the bug! Hope you get what I'm talking about... Anyway I've stopped complaining now and I'm gonna start enjoying my new piece of kit :)
Davideon 7:48 PM - 8 March, 2014
No one uses the very end of their finger. What can you do with it? Nothing as you have next to no control.
Kross-ddj 7:55 PM - 8 March, 2014
Quote:
No one uses the very end of their finger. What can you do with it? Nothing as you have next to no control.

But sometimes when your scratching and you knock the sound out with the crossfader so you can pull the jog wheel back to the start of the sample, the hand naturally goes from flat (at the position you start bringing it back) to the tip (when it's back at the start)... And if it ever detects just one tip at any moment, the track/sample will play, as it's lost the detection.... Really hard to explain ;/
Davideon 7:59 PM - 8 March, 2014
Now that is true
shadow23 9:29 PM - 8 March, 2014
Quote:
And if it ever detects just one tip at any moment, the track/sample will play, as it's lost the detection.... Really hard to explain ;/


No need to explain to me. I understand what you're saying. So for me it's still an issue. May not be a big one but it is still an issue imo.
Sulli 2:04 AM - 9 March, 2014
I'm sure if enough people complain about this Pioneer will hopefully fix this and maybe somehow also add a sensitivity adjustment.

But I wonder if this was supposed to be a safety feature to avoid accidental scratching (already mentioned above) or maybe they were trying to mimic the feel of the pressure sensitivity on the CDJ2000s and force you to really commit to a scratch by using the flats of your fingers instead of just light touches or maybe it's just an overlooked mistake. idk

Either way they should address this issue/feature somehow in future. Hopefully...
Kross-ddj 8:20 PM - 11 March, 2014
Just had the following reply posted in the official pioneer DJ forums:
"Pulse Mar 11
The DDJ-SZ is not yet released to the public, therefore it will not be discussed as changes may still occur.
As for the lack of sensitivity knobs, the platters auto-adjust on power-up and do not require the same knobs as the SX. This is also true for the SB and SR."

The post is now locked???? What kind of bullshit is that? Not released to public?? What are they on about?
Davideon 9:31 PM - 11 March, 2014
That is pathetic from Pioneer. Happy to take your hard earned cash, then mug you off. Truly pathetic response
Kross-ddj 9:34 PM - 11 March, 2014
Quote:
That is pathetic from Pioneer. Happy to take your hard earned cash, then mug you off. Truly pathetic response

Good job I'm used to the sensitivity now and it isn't effecting my use if the SZ
hottiredandsexy 9:50 PM - 11 March, 2014
Quote:
That is pathetic from Pioneer. Happy to take your hard earned cash, then mug you off. Truly pathetic response


Yeah they are really starting to scare me... My first time dealing with their products and now the store that I pre ordered from said pioneer won't even tell them when shipping to Canada...
DJSCIASCIA 10:33 PM - 11 March, 2014
forums.pioneerdj.com

Everyone should post and let them have it.
Sulli 11:07 PM - 11 March, 2014
Quote:
Just had the following reply posted in the official pioneer DJ forums:

"Pulse Mar 11

The DDJ-SZ is not yet released to the public, therefore it will not be discussed as changes may still occur.

As for the lack of sensitivity knobs, the platters auto-adjust on power-up and do not require the same knobs as the SX. This is also true for the SB and SR."

The post is now locked???? What kind of bullshit is that? Not released to public?? What are they on about?


Well at least they said "changes may still occur".. But closing/locking the thread seems pre-mature being that the issue still exists.
It's good to hear that your getting used to the sensitivity and that it's not effecting your use of the SZ.
I pre-ordered one so I'm itching to try this thing out for myself. But I appreciate the user reviews you guys have been sharing. Have fun using the flats of ur fingers in the mean time...
DJ Trice 11:58 AM - 12 March, 2014
Hi Kross-ddj

I saw the pioneer response this morning: just incredible ! Pioneer refuse to admit this issue.

A friend who has a DDJ SR told me that job sensitivity is adjustable in hardware setup... i'm going now on Pio forum to read DDJ SR's manual to check this information
DJ Trice 12:43 PM - 12 March, 2014
Yep,

Jog sensitivity of DDJ SR cn be adjusted. Just check the manual DRI1179A on page 29 !
The answer of Pioneer is very ridiculous ! That's not serious, the don't respect us ! I'm going on Pio dj forum
DJ Trice 12:57 PM - 12 March, 2014
The new Kross-DDJ post on Pioneer's forum is here: forums.pioneerdj.com
DJ Trice 12:57 PM - 12 March, 2014
Everybody should participate but stay correct :-)
DJSCIASCIA 4:17 PM - 12 March, 2014
He just closed the thread again stating that people might of paid for the units but no one has them as they never hit the streets. Is this for real. There are numerous videos showing people with them and how was the video made showing the problem if they were supposedly not released. What a doosh.
Pulse 4:35 PM - 12 March, 2014
Hey SCIASCIA, I'd appreciate if you'd back up the name-calling train.

We were asked to defer any support issues until after release but PUSA's release dates are not until the 17th and 24th. We were not made aware of the early release in Europe and I'm sorry for closing the thread without having had that info.

The Pioneer engineers have asked us to relay the message that they are investigating any comments or complaints with regards to the sensitivity on the SZ.

And Trice, my comment stands that the SX is the only model with knobs to adjust the sensitivity -- I didn't say anything about other methods to make adjustments.
North-Rider 4:35 PM - 12 March, 2014
We should start a threat "pulse is a retard". LoL. It was the same thing when the cdj2k nexus were released with all those bugs. Pioneer's forum is a joke. They delete posts they don't agree with in order to mask their incompetence which defeats the purpose of the forum in the first place. I don't even go there anymore. Support forums should be full of free speech and support towards its members. Without insults or disrespect of course.
Davideon 5:48 PM - 12 March, 2014
Quote:
Hey SCIASCIA, I'd appreciate if you'd back up the name-calling train.

We were asked to defer any support issues until after release but PUSA's release dates are not until the 17th and 24th. We were not made aware of the early release in Europe and I'm sorry for closing the thread without having had that info.

The Pioneer engineers have asked us to relay the message that they are investigating any comments or complaints with regards to the sensitivity on the SZ.

And Trice, my comment stands that the SX is the only model with knobs to adjust the sensitivity -- I didn't say anything about other methods to make adjustments.


Yet you still closed the 2nd thread? And why defer support threads? If someone has an issue with a product, that means they have it - regardless of theoretical release dates.
Kross-ddj 6:09 PM - 12 March, 2014
Quote:
Quote:
Hey SCIASCIA, I'd appreciate if you'd back up the name-calling train.

We were asked to defer any support issues until after release but PUSA's release dates are not until the 17th and 24th. We were not made aware of the early release in Europe and I'm sorry for closing the thread without having had that info.

The Pioneer engineers have asked us to relay the message that they are investigating any comments or complaints with regards to the sensitivity on the SZ.

And Trice, my comment stands that the SX is the only model with knobs to adjust the sensitivity -- I didn't say anything about other methods to make adjustments.


Yet you still closed the 2nd thread? And why defer support threads? If someone has an issue with a product, that means they have it - regardless of theoretical release dates.


Only just read this, I have started a 3rd thread... I have the right to an update on a problem I am experiencing....
Pulse, please re-open the first post:
forums.pioneerdj.com

Then I can delete my 2nd & 3rd posts and this will stop any confusion..... the fact is that I DO have a SZ and I have the right to post my problem.
Pulse 7:11 PM - 12 March, 2014
@Kross - Posted a reply for you, but nothing new to add.
DJCASHWELL 9:19 PM - 12 March, 2014
have you tested the MIC? are there any issues with how it sounds? the sx definitely had MIC issues
Serato, Forum Moderator
Logan D 9:25 PM - 12 March, 2014
Quote:
We should start a threat "pulse is a retard". LoL.

Do that and you'll be banned. Have some respect. We appreciate you are frustrated but Pulse is just doing his job.

As Pulse has said the Pioneer engineers are currently investigating this issue so please hold tight till we have more information.
10:12 PM, 12 Mar 2014
Discussion moved to Serato DJ General Discussion
deejdave 10:15 PM - 12 March, 2014
There is a right way & a wrong way to go about things. There are people behind the user names. Pioneer's support has its flaws but keep in mind that EVERYONE has bosses and if Pulse (& Gavin) is still working at Pioneer there is a good chance he is just doing what he was told to do/how to handle the support.
North-Rider 10:22 PM - 12 March, 2014
Quote:
Quote:
We should start a threat "pulse is a retard". LoL.

Do that and you'll be banned. Have some respect. We appreciate you are frustrated but Pulse is just doing his job.

As Pulse has said the Pioneer engineers are currently investigating this issue so please hold tight till we have more information.



It was ment as a joke. Thus the "LOL" at the end as well as my last sentence "Without insults or disrespect of course." I guess my sarcasm didn't come through. I understand that everybody answers to someone but, if a paying customer states they are having problems with a product sold by a company they represent, they should never be treated in such a way as to be ignored not once but 3 times.
hottiredandsexy 10:33 PM - 12 March, 2014
Quote:
Quote:
Quote:
We should start a threat "pulse is a retard". LoL.

Do that and you'll be banned. Have some respect. We appreciate you are frustrated but Pulse is just doing his job.

As Pulse has said the Pioneer engineers are currently investigating this issue so please hold tight till we have more information.



It was ment as a joke. Thus the "LOL" at the end as well as my last sentence "Without insults or disrespect of course." I guess my sarcasm didn't come through. I understand that everybody answers to someone but, if a paying customer states they are having problems with a product sold by a company they represent, they should never be treated in such a way as to be ignored not once but 3 times.


BINGO!!!! Winner/Gagnant...
Djjahburg 11:31 PM - 12 March, 2014
Quote:
Quote:
Quote:
Quote:
We should start a threat "pulse is a retard". LoL.

Do that and you'll be banned. Have some respect. We appreciate you are frustrated but Pulse is just doing his job.

As Pulse has said the Pioneer engineers are currently investigating this issue so please hold tight till we have more information.



It was ment as a joke. Thus the "LOL" at the end as well as my last sentence "Without insults or disrespect of course." I guess my sarcasm didn't come through. I understand that everybody answers to someone but, if a paying customer states they are having problems with a product sold by a company they represent, they should never be treated in such a way as to be ignored not once but 3 times.


BINGO!!!! Winner/Gagnant...

Quote:
Quote:
We should start a threat "pulse is a retard". LoL.

Do that and you'll be banned. Have some respect. We appreciate you are frustrated but Pulse is just doing his job.

As Pulse has said the Pioneer engineers are currently investigating this issue so please hold tight till we have more information.

Quote:
Been investigating this problem for a few days now.... When touching the jog wheel on the SZ with a finger tip or lightly with 3 or 4 fingers it does not respond.... It seems also that the jog wheels only detects the initial touch and once the jog wheel starts moving then no matter how much more of you hand you put on it does not respond until you remove you hand and put it back on..... I used to have a SX which had sensitivity controls but I am confused as to why Pioneer have decided that this 'PREMIUM' controller doesn't need them?... I understand that the jog wheels need to be protected against accidental touches which could be a disaster when playing live, but there is a very fine line between safety and performance.
I have contacted Pioneer DJ in both USA and UK and have told them the problems. There is a new firmware update out for the controller but no fixes included for this.
What I would like to know is:
1. Can this be fixed in a firmware update so that the user can change the sensitivity parameter, this would probably have to be done in an advanced menu.
2. If this is not possible then it needs to be made more responsive in the firmware.
3. Why did Pioneer decide that the SZ didn't need sensitivity adjustment like the SX?.

Here are a couple of videos I have made to show the problem:
youtu.be
youtu.be

you are the only one with this problem i have a sz and i do'n have that problem
Culprit 11:54 PM - 12 March, 2014
woh, glad I saw this thread. I will wait until this gets resolved before purchasing.
Mjwt 3:39 AM - 13 March, 2014
You guys have every right to post what your posting, I love there products own there products in the last 4 years everything that comes to market has issues and then when you do post it's always the user that doesn't know what he's doing.You know what I do hope there isn't any more issues with this unit like there was with SX,because there will be a lot of open boxes returnsI purchased and returned 2 at a time and the 2 that I kept still sound like shit.I guarantee you that If I deal with this same bullshit again, not to mention my CDJ 2000'S problem with the led stop and play buttoms, shit will hit the fan with me alone.
xplicit 3:54 AM - 13 March, 2014
Thank god saw this posting before I bought it...
my fingers sometimes sweat and this looks like there is gonna be problems..can u not put a skin on the platters? But then again this is capacitive touch...
with my 850s I have nooo issues with the platter..
come on Pioneer perfect this!
Mjwt 3:57 AM - 13 March, 2014
Don't be afraid to buy and return as many units as it takes til your satisfied.That's the only way Pioneer will listen, because it's based on percentage of people that complain and units returned.PULSE we all know this your bread and butter.But don't forget that before,Pioneer there were other companies.Without us there will be no Pioneer.
xplicit 4:01 AM - 13 March, 2014
Yesss come on guys $2000 is alot of money plus taxess and I have to pay 13% tax on topp!!
if this is pioneers best controller.... please perfect it!
deejdave 4:23 AM - 13 March, 2014
I hope you are not actually paying $2000 let alone tax on top. Do your research. It can be found for $1700 without the tax & free shipping if you put some work into it.
Mjwt 4:28 AM - 13 March, 2014
Paying less for it is not going to make it work any better.
shadow23 7:58 AM - 13 March, 2014
Okay been playing around with the SZ and I am annoyed to say the least about the jogwheel issue. My SZ's right deck is perfect. It detects touch at the tips of your fingers but the left deck is the problem. Same issue with Kross-ddj. It's alright with the flats of your fingers but as soon as you pull back and the platter loses the flat of your fingers then it's all up the river with no paddle.
DJ Trice 11:54 AM - 13 March, 2014
Quote:
And Trice, my comment stands that the SX is the only model with knobs to adjust the sensitivity -- I didn't say anything about other methods to make adjustments.


Hi Pulse,
We're agree about that and thanks a lot for your reply.
Our wish will be to have jog sensitivity adjustable in hardware (with a new firmware of course: like the DDJ SR) and SZ will be perfect for us.
hottiredandsexy 12:36 PM - 13 March, 2014
Quote:
Yesss come on guys $2000 is alot of money plus taxess and I have to pay 13% tax on topp!!
if this is pioneers best controller.... please perfect it!


Canadian too? Where did you buy from?
DevonMTL 2:10 PM - 13 March, 2014
Here is Montreal Canada we pay 15% Tax. at Moog audio $ 2199.00 plus 15 %. definitely sux.
dj-freestyle 3:03 PM - 13 March, 2014
Pulse said about its adjusts when you turn on. has a sz owner tried turning off and turning on and touching and see if it adjusts. thats how the ns6 works.
xplicit 3:07 PM - 13 March, 2014
Quote:
Quote:
Yesss come on guys $2000 is alot of money plus taxess and I have to pay 13% tax on topp!!
if this is pioneers best controller.... please perfect it!


Canadian too? Where did you buy from?



Sorry I meant $2199 plus tax.. for a moment i thought i was in US...
Yes i'm in Canada
xplicit 3:08 PM - 13 March, 2014
Quote:
Pulse said about its adjusts when you turn on. has a sz owner tried turning off and turning on and touching and see if it adjusts. thats how the ns6 works.



Can you elaborate more on this..
Thanks...
dj-freestyle 3:10 PM - 13 March, 2014
The ns6 when you turn on at first and touch for first time it adjusts to your touch and its works really well on ns6 . mine was awesome so im wondering if thats how ddj-sz works? just a thought to try.
dj-freestyle 3:13 PM - 13 March, 2014
The NS6 features intelligent platters that continually calibrate themselves to the user and to their environment as long as it is powered on.

Temperature and humidity vary from venue to venue, and also throughout the night. To provide the best possible touch response and feel in varying environments, the NS6 continually calibrates the capacitive touch-sensitive platters as you work.

Initial calibration is quick and easy, though not required:

Prior to beginning a set and after power on, deliberately touch both platters in several different places.

This allows the NS6 to calibrate to your touch, and ensures that platter sensitivity is just right (i.e. not too sensitive).
dj-freestyle 3:14 PM - 13 March, 2014
wonder if this is what pulse means. just a thought
Kross-ddj 7:39 PM - 13 March, 2014
Quote:
wonder if this is what pulse means. just a thought

Well if it is it's not working my jog wheels are always the same, hopefully with all the feedback they've had they will be working on the firmware now :)
dj-freestyle 7:41 PM - 13 March, 2014
Was just a thought. hopefully they are working on one and im guessing with the storm that would hit once released here in u.s it will be. lets hope.
shadow23 7:49 PM - 13 March, 2014
I just wonder if they can actually fix it with a new firmware.
dj-freestyle 7:50 PM - 13 March, 2014
Pulse im sure can fill us in on that and i would have to think for sure
shadow23 8:43 PM - 13 March, 2014
What really astonishes me is that Pioneer never included the jog wheel sensitivity adjust with the SZ. I know the SX and the SR has it (probably even the SB). For the most expensive controller out there you'd think they would've had that covered straight away!

What ever department at Pioneer was in charge of firmware and testing should be fired. I'm just pissed that the SZ has issues. What's worse is that Pioneer won't even make an announcement about fixing the issues.

All they do is get someone like Pulse to cop everything and it's not even his fault. Now all we can do is wait. If people are paying a premium price for a product, a company like Pioneer should at least rectify the problem and not make people wonder if they are working on a solution.
Kross-ddj 9:02 PM - 13 March, 2014
Quote:
Pulse im sure can fill us in on that and i would have to think for sure

I think they should have the sensitivity in the advanced menu (shift/play while powering
on) so that you press a button and the sensitivity level is based on the lights of one of the channels, a bit like the midi latency of the jog wheels..... It's got to be fixable, there's no way that its set at a certain level and that's it, no changing it.... It's got to be set in firmware
shadow23 10:10 PM - 13 March, 2014
Quote:
Quote:
Pulse im sure can fill us in on that and i would have to think for sure

I think they should have the sensitivity in the advanced menu (shift/play while powering
on) so that you press a button and the sensitivity level is based on the lights of one of the channels, a bit like the midi latency of the jog wheels..... It's got to be fixable, there's no way that its set at a certain level and that's it, no changing it.... It's got to be set in firmware

I'm praying that it can be fixed by firmware and its not a hardware issue that will limit what can be done with any firmware updates.
DJ Baby Raj 12:46 AM - 14 March, 2014
I was told this... Pioneer USA has asked distributors and dealers to hold on with DDJ SZ units until week of Monday 24th, because of firmware update and serato dj update.

Don't know how true this is...
shadow23 1:22 AM - 14 March, 2014
Quote:
I was told this... Pioneer USA has asked distributors and dealers to hold on with DDJ SZ units until week of Monday 24th, because of firmware update and serato dj update.

Don't know how true this is...


I hope they sort it out. As for holding on to the units is a bit pointless because anyone who buys them will still have to upgrade the firmware anyway.
Andrewesno 3:38 AM - 14 March, 2014
Quote:
What really astonishes me is that Pioneer never included the jog wheel sensitivity adjust with the SZ. I know the SX and the SR has it (probably even the SB). For the most expensive controller out there you'd think they would've had that covered straight away!

What ever department at Pioneer was in charge of firmware and testing should be fired. I'm just pissed that the SZ has issues. What's worse is that Pioneer won't even make an announcement about fixing the issues.

All they do is get someone like Pulse to cop everything and it's not even his fault. Now all we can do is wait. If people are paying a premium price for a product, a company like Pioneer should at least rectify the problem and not make people wonder if they are working on a solution.


How bad is this problem? I brought mine today and awaiting for it to arrive, does it affect the general usage of the ddj?
shadow23 4:35 AM - 14 March, 2014
Hi Andrewesno,

It's not that bad. You will still enjoy yourself using the DDJ-SZ. You might get annoyed when you try and spin the platter a few times in reverse to get to a certain part of the song and then suddenly it doesn't recognize your fingers and starts playing. But it's just a matter of getting use to touching it in a different way so the platter always recognizes that your fingers are still there.
I'm just having a whinge because my DDJ-SR has a very good platter response no matter how you touch it with your fingers.
Andrewesno 4:52 AM - 14 March, 2014
Quote:
Hi Andrewesno,

It's not that bad. You will still enjoy yourself using the DDJ-SZ. You might get annoyed when you try and spin the platter a few times in reverse to get to a certain part of the song and then suddenly it doesn't recognize your fingers and starts playing. But it's just a matter of getting use to touching it in a different way so the platter always recognizes that your fingers are still there.
I'm just having a whinge because my DDJ-SR has a very good platter response no matter how you touch it with your fingers.


Haha cheers mate, I should be alright then haven't
really dj'ed much in the last year, previously owned cdj900/djm900 set up and ddj-s1
shadow23 5:06 AM - 14 March, 2014
Quote:
Haha cheers mate, I should be alright then haven't
really dj'ed much in the last year, previously owned cdj900/djm900 set up and ddj-s1

Yeah you will be loving it. I still love the SZ. I love how you can adjust the platter tension and how you can easily adjust the beat grid. It just makes it so handy. Plus it has so many things to get use to after using the SR and before that using Techs.
Andrewesno 6:03 AM - 14 March, 2014

Yeah you will be loving it. I still love the SZ. I love how you can adjust the platter tension and how you can easily adjust the beat grid. It just makes it so handy. Plus it has so many things to get use to after using the SR and before that using Techs.

I'm so keen already hopefully it's here Monday :)
Jamez Brown 10:16 AM - 14 March, 2014
Hi fellow Serao Djs,

looks like i got lucky (touch wood) I'm not experiencing any problems with my platters and/or touch sensitivity, i did upgrade my firmware from 1.0 to 1.12, and changed my latency to 5ms, not sure if that has anything to to do with my non platter problems, but I'm loving this SZ (still trying to figure out this Oscillator), which is a shame, because for 20 years i was a Denon man.
shadow23 12:24 PM - 14 March, 2014
Quote:
Hi fellow Serao Djs,

looks like i got lucky (touch wood) I'm not experiencing any problems with my platters and/or touch sensitivity, i did upgrade my firmware from 1.0 to 1.12, and changed my latency to 5ms, not sure if that has anything to to do with my non platter problems, but I'm loving this SZ (still trying to figure out this Oscillator), which is a shame, because for 20 years i was a Denon man.


Upgrading the firmware was second thing I did before installing the driver. I do hope your platter is working properly. As long as your platter can sense the tips of your fingers (closest to the nail, I have short fingernails). Then you are cheering. My right deck has no problem detecting them but with the left deck I have to make sure I always have the flats of my fingers on the platter. Because when I'm spinning them back or pulling them back and I accidentally use the tips of my fingers the platter doesn't sense them and will start playing or spinning forward.
Kross-ddj 12:39 PM - 14 March, 2014
Quote:
Hi fellow Serao Djs,

looks like i got lucky (touch wood) I'm not experiencing any problems with my platters and/or touch sensitivity, i did upgrade my firmware from 1.0 to 1.12, and changed my latency to 5ms, not sure if that has anything to to do with my non platter problems, but I'm loving this SZ (still trying to figure out this Oscillator), which is a shame, because for 20 years i was a Denon man.

The sensitivity is different based on the environment it's used in and also the heat of the hands (I think).... So I don't think there are any defective units, I just think the sensitivity level is set and doesn't change, or the auto adjust that pulse mentioned isn't working as it should, however that doesn't explain shadow23's problem where it only effects 1 jog wheel???
shadow23 12:43 PM - 14 March, 2014
@Kross-ddj

Yes it is weird. Definitely something wrong with the"auto adjust" I reckon.
DJ Trice 12:51 PM - 14 March, 2014
We just have to wait until the official release date of ddj sz to request Pioneer a new firmware: nothing will be done by Pioneer before.

So i'm waiting...
Jamez Brown 12:54 PM - 14 March, 2014
maybe i should have put "touch platter" as opposed to "touch wood" =)
Jamez Brown 12:58 PM - 14 March, 2014
…on another note, does anybody know what the deal is with this "serato video voucher" am i able to sell it or gift it to someone else?
Kross-ddj 1:25 PM - 14 March, 2014
Quote:
…on another note, does anybody know what the deal is with this "serato video voucher" am i able to sell it or gift it to someone else?

I got wrong for trying to sell mine on here so I wouldn't do that, I watched one go on eBay for £12, I'm just gonna keep mine, probs won't use it though but might see what it's all about
dj-freestyle 3:49 PM - 14 March, 2014
gc on 17 and rest of retailers the 24th per pioneer . gc always gets them first. happend with sx to. per pulse from pioneer.
saintsimon 5:50 PM - 14 March, 2014
Quote:
gc on 17 and rest of retailers the 24th per pioneer . gc always gets them first. happend with sx to. per pulse from pioneer.

Thanks for the scoop on the ETA!
I'm guessing that means units ship out on the 24th or soon after. Only a little more than a week. Can't wait.
Regardless of the sensitivity issue I guess, haha.
shadow23 6:05 PM - 14 March, 2014
Quote:
We just have to wait until the official release date of ddj sz to request Pioneer a new firmware: nothing will be done by Pioneer before.

So i'm waiting...


I have been talking to Pioneer support here in Australia and he is fairly quick to answer my emails too. When he actually rang me he said that Pioneer Japan knows about this actual thread and knows about the video that Kross-ddj uploaded on Youtube.

I also explained to him the issue I have on the left deck and told him basically it's the same as the video on Youtube. So Pioneer knows about the issue. It's just a matter when and how long will it take for Pioneer to actually make a new firmware and release it.
dj-freestyle 6:07 PM - 14 March, 2014
Like sx is comes sooner or later. im not all that worried honeslty. i use my 3900 and 62 out so waiting for a little while isnt huge but for guys who will use as only system i get it.
shadow23 6:13 PM - 14 March, 2014
Quote:
Like sx is comes sooner or later. im not all that worried honeslty. i use my 3900 and 62 out so waiting for a little while isnt huge but for guys who will use as only system i get it.


I have the DDJ-SR and because the SZ is just 10 times more awesome, I just like to play with the SZ. Yes even with the sensitivity issue on my left deck. I can get around it easily and still manage to have good fun.
dj-freestyle 6:15 PM - 14 March, 2014
Ya im a turntable dj so it would be annoying for awhile for sure but it is what it is. at least the mics work. the sx mix issue was a nightmare at first. lordy.
shadow23 6:19 PM - 14 March, 2014
I sold my Techs to get the SZ. Maybe one day I'll go back using TTs again.
dj-freestyle 6:22 PM - 14 March, 2014
If not techs. check denon 3900 outs. ive have 3700 and 3900's and love them to death. the 3900's are 1200 thru and thru but digital upgrades. love them.
shadow23 6:23 PM - 14 March, 2014
Why is the 3900 so scarce nowadays? Is it because it's getting old?
dj-freestyle 6:25 PM - 14 March, 2014
Lots of changes at denon going on i think and thus has slowed devlopment and advertising. to bad to because for the money they built a great product. The 3900's i would take over a cdj anyday
shadow23 6:29 PM - 14 March, 2014
Honestly I was thinking about them at the start of the year but my regular store don't stock them anymore. So I didn't really worry about it. Such a shame that Denon is in the position they are in. They were at one stage in front or if not close the to be in front of the DJ gear market.
Davideon 6:36 PM - 14 March, 2014
Quote:
I sold my Techs to get the SZ. Maybe one day I'll go back using TTs again.



I bought 1210s because I'm getting an sz
dj-freestyle 6:38 PM - 14 March, 2014
Ya i cant wait to use my sz with my 1200's. cant wait.
shadow23 6:47 PM - 14 March, 2014
For me my personal thought on using a TT with the SZ is "not gonna use it" even if I had my Techs. The distance between the TT from each other is pretty wide apart IMO. If I had my Techs and SZ doing a gig I would just have the Techs as backup in case something goes wrong and I can't use the decks on the SZ.

But everyone is different. So I'm sure more talented DJs would have no problem incorporating the TTs with the SZ.
dj-freestyle 6:48 PM - 14 March, 2014
Totally get it and wouldnt use out just in studio . just to have option in studio will be nice.
saintsimon 6:59 PM - 14 March, 2014
Quote:
For me my personal thought on using a TT with the SZ is "not gonna use it" even if I had my Techs. The distance between the TT from each other is pretty wide apart IMO. If I had my Techs and SZ doing a gig I would just have the Techs as backup in case something goes wrong and I can't use the decks on the SZ.

But everyone is different. So I'm sure more talented DJs would have no problem incorporating the TTs with the SZ.


I'm actually looking forward to my 1200's on the two sides of the SZ, although I am worried about how much space would be needed if I wanted it on normal mode (not battle mode).
The spacing is a bit wider but still doable
i.imgur.com
shadow23 7:05 PM - 14 March, 2014
Quote:
Quote:
For me my personal thought on using a TT with the SZ is "not gonna use it" even if I had my Techs. The distance between the TT from each other is pretty wide apart IMO. If I had my Techs and SZ doing a gig I would just have the Techs as backup in case something goes wrong and I can't use the decks on the SZ.

But everyone is different. So I'm sure more talented DJs would have no problem incorporating the TTs with the SZ.


I'm actually looking forward to my 1200's on the two sides of the SZ, although I am worried about how much space would be needed if I wanted it on normal mode (not battle mode).
The spacing is a bit wider but still doable
i.imgur.com


Oh I agree it's doable.
DJSCIASCIA 7:23 PM - 14 March, 2014
Does anyone know if the CDJ-2000nxs can be hooked up in HID mode to complete the 4 deck hookup?
dj-freestyle 7:24 PM - 14 March, 2014
I would think for sure. I read from serato you can do this with a sx . its not supported for sx but works so would have to for sz
Jamez Brown 2:21 AM - 15 March, 2014
Quote:
Quote:
…on another note, does anybody know what the deal is with this "serato video voucher" am i able to sell it or gift it to someone else?

I got wrong for trying to sell mine on here so I wouldn't do that, I watched one go on eBay for £12, I'm just gonna keep mine, probs won't use it though but might see what it's all about


Cheers for that info Kross


Quote:
If not techs. check denon 3900 outs. ive have 3700 and 3900's and love them to death. the 3900's are 1200 thru and thru but digital upgrades. love them.


I Love the 3900's aswell, i will keep a pair of them at least no matter what happens, they are solid performer, they work well in hybrid mode with scratch live, but cannot use them with Serato Dj (well, not as good as Scratch Live)

Quote:
Why is the 3900 so scarce nowadays? Is it because it's getting old?


imho, i reckon the 3900 is scarce, because it is not industry standard, approx 95% (maybe higher) of clubs have pioneer as cd players, therefore, any dj's who want to get in, learn on and with pioneer, denon had there glory with 2000f series, which for its time, was awesome, it made me switch from vinyl.
deejdave 3:40 AM - 15 March, 2014
I'd say combination of age, not being industry standard & not being all that popular to begin with would be a perfect equation for current limited availability. New well that's one thing but it will forever (or at least for a long time) be available on Ebay by people dumping the off. Denon had long lost their touch prior to the 3900 and I did not make it to them. The 3500's were my last venture with Denon and although I preferred their look over the current CDJ's at that time it was a bad enough performer to make the obvious even more obvious that Denon just is not what it used to be. Still to this day love the DN-S1000's though. Something about their size vs. capabilities intrigues me.
Joee 1:00 PM - 15 March, 2014
didn't someone post that the non responsive problem was fixed when they plugged there ddj-sz into a different outlet (grounded) in there home
Sulli 2:48 PM - 15 March, 2014
Quote:
gc on 17 and rest of retailers the 24th per pioneer . gc always gets them first. happend with sx to. per pulse from pioneer.


Damn, I should've ordered from gc then to increase my chances of getting the Serato Video coupon! I really want to get one with my unit because I enjoy video editing just as much as audio. I'm keeping my fingers crossed that I get one in my box like a wonka bar golden ticket. But being that the SZ has already been released in the UK I wouldn't be surprised if the 5,000 coupons globally have already been given away :( "oompah loompah doompah di do..."
North-Rider 4:05 PM - 15 March, 2014
I'll be pretty bummed if I don't get one either. I missed out in the SX release. Fingers crossed
deejdave 4:13 PM - 15 March, 2014
They need to work on evenly distributing these. I have multiple vouchers from purchases in a little over a year.
deejdave 4:14 PM - 15 March, 2014
What's worse I don't even use Serato Video to begin with. I have it activated just to say I have every feature of Serato DJ BUT I have yet to use it.
Pulse 4:05 AM - 16 March, 2014
The hold for dealers until the 24th is nothing to do with firmware -- it's to allow Guitar Center to have an exclusivity for the week prior as they start sales on the 17th.
hottiredandsexy 12:58 PM - 16 March, 2014
Quote:
The hold for dealers until the 24th is nothing to do with firmware -- it's to allow Guitar Center to have an exclusivity for the week prior as they start sales on the 17th.


Hey Pulse,

What about Canadian retailers? Who's got that one week advantage?
deejdave 8:28 PM - 16 March, 2014
I say let GC have the week early. They could not even come close to touching the price I got my SZ for.

@ Pulse - I have to admit it is comforting seeing you be active on these forums lately and I am hoping this is a push to be more aware of the users wants/needs & issues. An informed team is a successful team. I have wants/wishes for all my gear (which the vast majority is Pio) but at the end of the day I am truly happy with all my gear.
shadow23 6:06 AM - 17 March, 2014
Okay here is my video of my issue with my left platter. I just got a phone call with the store I bought mine from and they said they have been in contact with Pioneer and been told Pioneer are aware of the issue and they are sure it can be ironed out with a new firmware. So hopefully we don't have to wait long for the new firmware.

Watchwww.youtube.com
Joee 12:05 PM - 17 March, 2014
it looks like one finger doesn't respond ,but when you put more than one finger it works fine?
cwiggy78 12:45 PM - 17 March, 2014
Hi,

Just a thought. Can anyone confirm whether this issue is present before updating the firmware to 1.12 ? Maybe I have missed it so apologies in advance if so. It seems most people, as I would, receive their SZ and instantly update the firmware before first use.

Chris
shadow23 2:32 PM - 17 March, 2014
Quote:
it looks like one finger doesn't respond ,but when you put more than one finger it works fine?

Actually if you watch the video again I used one finger at one point and it did respond. But only when I used the flat of the finger.
dj-freestyle 3:04 PM - 17 March, 2014
at dave guitar center can touch the price if you have a gc pro rep there so thats not true.
deejdave 4:54 PM - 17 March, 2014
What price is that?
dj-freestyle 5:21 PM - 17 March, 2014
My rep says between 1600 and 1700 and has always been the lower as he was for sx when it came out. i paid 790.00 for sx day it came out.
deejdave 5:22 PM - 17 March, 2014
Yeah for be that would be more than I paid even if at $1600 due to sales tax. I paid in the 1600's without sales tax.
dj-freestyle 5:24 PM - 17 March, 2014
Ill let you know when i pick it up. we can see who gets closer for fun. we are still both doing well so i cant complain.
deejdave 5:30 PM - 17 March, 2014
True that. TBH it's not even just the price. I personally have no trust with GC. I paid a fairly low price at GC for the SX the week it came out but the problem was I just paid online, walked in with first e-mail (which was worded horribly so I exploited it LOL) and demanded my unit. They ended up giving me someone else's who was coming later that day just to get me out of there. GREAT for me. Sucks for the poor dude who had to be told they no longer had his unit. He was making payments on it so I guess it wasn't officially his yet but still, I would have been livid. Each person's experience is different and I would never expect everyone to have this encounter so I am not slamming GC altogether................... I guess just my local one LOL. On the other hand I stumbled upon my current shop from someone here at the forums and they have been great, They keep me informed. They are honest (especially when it came to price matching post purchase) and they are very personal. All good though. Like you said 1600, 1700................ either one is a great price. One thing is for sure though. You WILL have your before me :(
dj-freestyle 5:33 PM - 17 March, 2014
Ya i have a awesome pro rep there otherwise i feel you totally. i usually support local small shops but he is a great guy who really loves his job and it shows so i like to deal with him and support is easy and he gets me what i need always quick but i know what you are saying for sure.
Andrewesno 4:13 AM - 18 March, 2014
Quote:
Okay here is my video of my issue with my left platter. I just got a phone call with the store I bought mine from and they said they have been in contact with Pioneer and been told Pioneer are aware of the issue and they are sure it can be ironed out with a new firmware. So hopefully we don't have to wait long for the new firmware.

Watchwww.youtube.com


Hey shadow I received mine today, had a touch at lunch and didn't seem to have this problem, I also updated the firmware before I did anything, I'll get back to you later and let you know when I actually use it :)
shadow23 4:18 AM - 18 March, 2014
Quote:
Quote:
Okay here is my video of my issue with my left platter. I just got a phone call with the store I bought mine from and they said they have been in contact with Pioneer and been told Pioneer are aware of the issue and they are sure it can be ironed out with a new firmware. So hopefully we don't have to wait long for the new firmware.

Watchwww.youtube.com


Hey shadow I received mine today, had a touch at lunch and didn't seem to have this problem, I also updated the firmware before I did anything, I'll get back to you later and let you know when I actually use it :)


I might be just unlucky. But I did update the firmware. You can see the video and I have the 1.12 firmware. If both your platters are working like my right platter then you're cheering. I'm contemplating on going to the store and getting an exchange.

I would really appreciate it if you can report back on how your SZ is going. Thanks.
Kross-ddj 8:07 AM - 18 March, 2014
Just to confirm... This problem is still present after firmware update 1.12, also this has NOTHING to do with PC specs. The SZ shows a white ring in the jog display when a touch is detected so this is internal, nothing to do with PC.
I do not believe that the issue is a hardware fault, I think the problem lies with the 'auto adjust' not working properly, but i am concerned that one user has one jog that's ok and one that's not..... Then this does raise a cause for concern that it may be a hardware issue... I will be waiting for the next firmware update, and if it's not fixed I will be returning my SZ for another one.
shadow23 8:25 AM - 18 March, 2014
Quote:
I will be waiting for the next firmware update, and if it's not fixed I will be returning my SZ for another one.

Doing the same here. I rang the store already to let them know if the new firmware does not fix it I'll be getting an exchange.
dj-freestyle 2:20 PM - 18 March, 2014
It's on GC website now
bandik 3:09 PM - 18 March, 2014
Hello one more problem
When I turn on the two plates are turned on vynil program Serato DJ
I have two songs Elongation lava rights and pressed both plates would track
should happen but after a while one party run
dj-freestyle 3:15 PM - 18 March, 2014
I have no clue what he is saying. anybody else help translate?
bandik 3:27 PM - 18 March, 2014
Hi I purchased from Slovakia
I purchased a console Pioneer DDJ-SZ
I would describe you ake shortcomings while I found:
Weak output on the handset and speakerphone
Can not control the master MacBook when I turn on the program Serato DJ and also the light is not master
Sampler is incomplete unlit sync thus can not be used when I play the song that I sync with the song sample
I believe that the new firmware edit
Serato, Support
Matt P 4:33 PM - 18 March, 2014
Hi bandik,

I'm not sure what the other problems are, but this can be fixed by using smart sync mode in the setup menu

Quote:
Sampler is incomplete unlit sync thus can not be used when I play the song that I sync with the song sample


You will want to start a help request and write in your own language. We can use translate to understand.

Matt P
dj-freestyle 4:35 PM - 18 March, 2014
Thanks matt. i was lost. wanted to help but lost lol ol
saintsimon 4:35 PM - 18 March, 2014
Dobrý deň Bandík, ak budete hovoriť vo svojom rodnom jazyku. Mohlo by to byť pre nás jednoduchšie preložiť to, čo hovoríte on-line.
dj-freestyle 4:37 PM - 18 March, 2014
Tanslate with bing. a wonderful thing
saintsimon 4:38 PM - 18 March, 2014
One more week until nationwide shipping here in the good ol' USA! (I hope....)
Getting my room ready this weekend. hahahahahahah
dj-freestyle 4:39 PM - 18 March, 2014
cant wait. hopefull have it after lunch. so excited.
bandik 5:17 PM - 18 March, 2014
Zdravim vas som so slovenska
kupil som si konzolu Pioneer DDJ-SZ a našiel som tam nejake nedostatky
mam nainštalovany program serato DJ 1.6
1. slaby vystup na sluchadla a odposluch
2. problem indikator master na notebooku nesvieti ba sa neda ani ovladať
3. je sampler nema ovladanie synchro ked prehravam skladbu na prehravači
a chcem použiť sampler
4. prehravače su zapnute na vynil a ked spustim obidve skladby prava a lava strana
a pritlacim taniere naraz, skladby prehravane sa same spustia bez toho aby som
dal ruky preč s tanierov
saintsimon 5:17 PM - 18 March, 2014
I greet you with Slovakia
I bought a console Pioneer DDJ-SZ and there I found some deficiencies
I am using a program Serato DJ 1.6
1 Weak headphone output and listening
2 Problem The master does not light even on a laptop can neither dominate
3 the sampler has no ovladanie sync when you play a song on the player
I want to use a sampler
4 PLAYERS are turned on vynil and when you run both tracks right and left side
and pressure plates at once, played the same tracks run without my
put your hands off the plate
Serato, Support
Matt P 5:21 PM - 18 March, 2014
Ahoj Bandík,

Môžete mi prosím otvoriť požiadať o pomoc. To je zlé miesto bude odoslanie týchto informácií.
Budeme potrebovať ďalšie informácie od vás o vášho počítačového systému, a ak máte nainštalovaný najnovší firmware, atď

Vďaka.

Matt P
bandik 5:29 PM - 18 March, 2014
zdravim mam nainštalovany novy firmware 1.12 ako bolo odporučane
ale chcem vas upozornit ze ten problem nemam len ja ale aj ostatni
čo si zakupili konzolu DDJ-SZ
shadow23 5:41 PM - 18 March, 2014
Far out are these issues real or what? They seem to be a lot of issues with bandik's SZ.
saintsimon 5:46 PM - 18 March, 2014
Quote:
Far out are these issues real or what? They seem to be a lot of issues with bandik's SZ.


Hard to say without seeing the unit in person, right?
I think bandik's issue sounds just like the issue I found from this youtube post from yesterday: Watchwww.youtube.com
which has something to do with the volume LEDs looking like they are not accurately metering (?) Not sure if this is what the video was trying to portray, but that was my first guess.
The issue #4 sounds pretty weird to me, it sounds like - handling one jog wheel affects the controls of tracks on both decks? Not sure about that.
shadow23 5:53 PM - 18 March, 2014
Quote:
Not sure about that.


Fair enough. Geez not looking good for Pioneer if this is the case.
bandik 5:58 PM - 18 March, 2014
Master na konzole svieti aj nám ale na notebooku nesvieti a nedá sa ovládať
shadow23 6:20 PM - 18 March, 2014
Quote:
Master console lights and us but the laptop is not lit and can not be controlled


So your laptop doesn't recognize the SZ? Another owner PM about the same issue. I wonder if it's just a driver problem and nothing more serious.
bandik 6:57 PM - 18 March, 2014
Nerozumiem tejto odpovedí Prelozte mi to do slovenčiny
saintsimon 7:00 PM - 18 March, 2014
Quote:
Nerozumiem tejto odpovedí Prelozte mi to do slovenčiny

I do not understand this response Translate it to me into Slovak
saintsimon 7:04 PM - 18 March, 2014
bandik,

Takže váš notebook nerozpozná DDJ-SZ? Spomínam si na vypočutie iného vlastníka DDJ-SZ, ktorý poslal súkromnú správu týkajúcu sa tej istej veci. Zaujímalo by ma, či je to len nainštalovať softvérový problém a softvérový ovládač a nie je vážny problém.
bandik 7:05 PM - 18 March, 2014
Keby to bol problém ovládača tak potom ho majú všetci majitelia co si tu konzolu kúpili
saintsimon 7:07 PM - 18 March, 2014
Súhlasím. Môžete nahrať video na youtube? Chcel by som vidieť problém, že hovoríte. Možno, že keby ste mohli zaznamenať video s telefónom?
Nemyslím si, že tam je niekto s týmto problémom, že zverejnené na youtube.
damehype 7:16 PM - 18 March, 2014
Start another thread...really.
bandik 7:34 PM - 18 March, 2014
Skúsim nahrať video a poslem vam to na stránku a aj tie sample ohľadom toho synchra
Davideon 8:02 PM - 18 March, 2014
Quote:
Start another thread...really.


Yup. Please start another thread
hottiredandsexy 8:16 PM - 18 March, 2014
Quote:
Yup. Please start another thread


Jo. Prosím spustiť ďalšie vlákno
dj-freestyle 10:43 PM - 18 March, 2014
i950.photobucket.com


Will test tonight
shadow23 10:50 PM - 18 March, 2014
Quote:
i950.photobucket.com


Will test tonight


I hope you have no issues with yours. Let us know how it all went, thanks.
dj-freestyle 10:51 PM - 18 March, 2014
I will for sure .
shadow23 10:52 PM - 18 March, 2014
Quote:
I will for sure .


Cheers mate.
saintsimon 11:21 PM - 18 March, 2014
Good luck !
shadow23 2:21 AM - 19 March, 2014
So undecided on what to do whether to get a refund or wait for new firmware.
Andrewesno 2:37 AM - 19 March, 2014
See if you can get a replacement unit or test another unit to see how it goes if you think it's a problem just with yours, if it's a common problem maybe new firmware will be out soon for a fix

I'm still working in trying to win use mine
DJ Baby Raj 2:43 AM - 19 March, 2014
Wait it out a lot of USA owners should chime in soon curious to see if it's more common on more units...
shadow23 2:45 AM - 19 March, 2014
Quote:
See if you can get a replacement unit or test another unit to see how it goes if you think it's a problem just with yours, if it's a common problem maybe new firmware will be out soon for a fix

I'm still working in trying to win use mine

Thanks Andrewesno,

Been talking to the store rep and he said that they know a few people with issues with SZ and told me to hang in there. I know in Australia we have very good consumer rights. And in the Fair Trading website we are entitled of a choice between a full refund or replacement. But I don't want to damage my reputation with the store as well. In a very difficult situation.
shadow23 2:48 AM - 19 March, 2014
Quote:
Wait it out a lot of USA owners should chime in soon curious to see if it's more common on more units...

Thanks DJ Baby Raj,

I'm leaning towards that decision. But its so nerve racking.

Thanks again.
saintsimon 3:03 AM - 19 March, 2014
I guess you would need to see if your return period is gonna last long enough for people to check the unit (which I'm guessing will take anywhere from the next few days to about 7~10 days. My unit should ship out on the 24th and get to me on the 26th if the timing reflects the announcement eta claimed by pulse (if this is a for sure thing).
I'm planning on checking the unit right away.
shadow23 3:11 AM - 19 March, 2014
Hopefuuly DJ-freestyle, would cone back soon on his how his SZ is going.
dj-freestyle 3:46 AM - 19 March, 2014
Yep first think in morning guys
shadow23 3:56 AM - 19 March, 2014
Quote:
Yep first think in morning guys

Can't wait. Thanks.
Kross-ddj 10:33 AM - 19 March, 2014
Quote:
Quote:
See if you can get a replacement unit or test another unit to see how it goes if you think it's a problem just with yours, if it's a common problem maybe new firmware will be out soon for a fix

I'm still working in trying to win use mine

Thanks Andrewesno,

Been talking to the store rep and he said that they know a few people with issues with SZ and told me to hang in there. I know in Australia we have very good consumer rights. And in the Fair Trading website we are entitled of a choice between a full refund or replacement. But I don't want to damage my reputation with the store as well. In a very difficult situation.


I rang my Pioneer Dealer where I bought my SZ from (in store) and told him of the issue from the start and I've been keeping him updated, Im just gonna wait for the new firmware update and im also waiting for Pioneer to get back in touch with me. As its hitting now in the US, im aware that there will be people who have the problem and people who don't.... I was about 90% sure that the problem could be fixed with a firmware update, but when I saw shadow23's video with each jog wheel acting differently, that percentage has went down slightly.... surely if were running the same firmware, they should be acting the same??
shadow23 10:38 AM - 19 March, 2014
Quote:


I rang my Pioneer Dealer where I bought my SZ from (in store) and told him of the issue from the start and I've been keeping him updated, Im just gonna wait for the new firmware update and im also waiting for Pioneer to get back in touch with me. As its hitting now in the US, im aware that there will be people who have the problem and people who don't.... I was about 90% sure that the problem could be fixed with a firmware update, but when I saw shadow23's video with each jog wheel acting differently, that percentage has went down slightly.... surely if were running the same firmware, they should be acting the same??

Yeah that was the thing that scares me. With same firmware it should act the same. I reckon mine was faulty hardware.
dj-freestyle 1:44 PM - 19 March, 2014
Sx was touchy as first so I'm suers will get fixed like that did
shadow23 1:51 PM - 19 March, 2014
Quote:
Sx was touchy as first so I'm suers will get fixed like that did

I hope it does. Will get another SZ later on.
dj-freestyle 4:46 PM - 19 March, 2014
ok all you guys having issues excnahge it or something , this thing is awesome and blows sx out of the water. hoyl christ. wow. been a dj for 25 years and best controlller yet.
saintsimon 4:51 PM - 19 March, 2014
Quote:
ok all you guys having issues excnahge it or something , this thing is awesome and blows sx out of the water. hoyl christ. wow. been a dj for 25 years and best controlller yet.

So I take it you are not having any issues with the finger tip sensitivity like Kross-ddj Watchwww.youtube.com or DJ Rex? Watchwww.youtube.com
dj-freestyle 4:51 PM - 19 March, 2014
umm no. none. ill take video.
DJ Baby Raj 4:52 PM - 19 March, 2014
Take a video for the doubters
dj-freestyle 4:55 PM - 19 March, 2014
i am. just did it.
shadow23 5:01 PM - 19 March, 2014
Quote:
umm no. none. ill take video.


That's what I thought. That's why I refuse to believe that all SZ units have issues. Good for you dj-freestyle!
dj-freestyle 5:05 PM - 19 March, 2014
dj-freestyle 5:06 PM - 19 March, 2014
i can do a better one but believe me i would be flipping if not right.
DJ Baby Raj 5:07 PM - 19 March, 2014
Nice video freestyle, thanks for that. Glad to see it's working 100%. Now I can have some piece of mind that mine will be 100% also!
dj-freestyle 5:11 PM - 19 March, 2014
Ya im cutting tracks in and scrathing them in and no issues. none
saintsimon 5:12 PM - 19 March, 2014
woo! now we have a video to show our dj store if they deny us (which they most likely wouldn't do anyway!)

nice! a little Zedd on the ddj-s-zed

thanks for the upload dj-freestyle!
shadow23 5:13 PM - 19 March, 2014
Quote:
i can do a better one but believe me i would be flipping if not right.


No need for that just have fun with the SZ you lucky man.
dj-freestyle 5:13 PM - 19 March, 2014
Ill do a better one cutting and relasing and re touching no glitches. none. not even a small one. maybe i have perfect touch lol lol lol
DJ Baby Raj 5:14 PM - 19 March, 2014
Youtube it too so it gets more hits
shadow23 5:15 PM - 19 March, 2014
Quote:
Ill do a better one cutting and relasing and re touching no glitches. none. not even a small one. maybe i have perfect touch lol lol lol


No need dj-freestyle. My right deck was the same it was really sensitive. But the left was troublesome.
damehype 5:19 PM - 19 March, 2014
No. YouTube it. We need new videos on the SZ lol
dj-freestyle 5:25 PM - 19 March, 2014
s950.photobucket.com


ok dont get all dj on me. still getting used to decks but hope this really clears up touch and letting go.
dj-freestyle 5:26 PM - 19 March, 2014
let me know if video works. at work so being careful. lol
shadow23 5:27 PM - 19 March, 2014
The videos work, no problem at all. I'm so jealous.
dj-freestyle 5:29 PM - 19 March, 2014
So maybe its just a few units or something. ive havent been able to get it to act wierd on either deck i was also thinking it europe different power and could that effect such touchy decks. not sure. just wondered.
dj-freestyle 5:29 PM - 19 March, 2014
Im europe power retarded so if im way off sorry
shadow23 5:30 PM - 19 March, 2014
Quote:
So maybe its just a few units or something. ive havent been able to get it to act wierd on either deck i was also thinking it europe different power and could that effect such touchy decks. not sure. just wondered.


I reckon it's just faulty units. Like any other device it will have some faulty ones.
dj-freestyle 5:32 PM - 19 March, 2014
Ok cool. im sure its just that. hope you guys get a good one. im in love. lol lol . i had a ns6 and sx and this doesnt feel like a controller. its so nice.
Kross-ddj 6:42 PM - 19 March, 2014
Quote:
Ok cool. im sure its just that. hope you guys get a good one. im in love. lol lol . i had a ns6 and sx and this doesnt feel like a controller. its so nice.

Glad it's working good, I have rang my pioneer dealer to tell them that it's looking more and more like a hardware issue... They have had no more SZ's in since mine so they are going to ring pioneer tomorrow and let me know when the next delivery is due, then I can bring mine in to swap it. Can you confirm that it 100% responds to ONE finger TIP (the bit next to the nail) because in the video it's only the flats and that also works fine on mine..... Cheers ;) and enjoy!
DJ Baby Raj 6:50 PM - 19 March, 2014
Someone just posted a new video of another issue wit ha jog wheel.. Is this normal?

Watchwww.youtube.com
Certified Quality Entertainment 6:56 PM - 19 March, 2014
How is the sound quality? did you hook up mics yet?
saintsimon 6:56 PM - 19 March, 2014
Oh wow, this is something to definitely check for up close and in detail.
Thanks for sharing this video DJ Baby Raj
DJ Baby Raj 6:57 PM - 19 March, 2014
Quote:
Oh wow, this is something to definitely check for up close and in detail.
Thanks for sharing this video DJ Baby Raj


Most definitely!
Davideon 7:17 PM - 19 March, 2014
What
Quote:
Someone just posted a new video of another issue wit ha jog wheel.. Is this normal?

Watchwww.youtube.com



what the fuck sort of nonsense is this? A tiny bit out of being 100% flat?
DJ Baby Raj 7:18 PM - 19 March, 2014
Yeah looks so, might be a little Anal but wondering if that could cause any issues with the sensitivity...
saintsimon 7:28 PM - 19 March, 2014
looks like a pretty big gap to me, not sure if it's really petty or not, but if i had jogwheel sensitivity issues combined with the jogwheel not being uniform/flush in manufacturing, i would ask for a return for sure.
djdisbjohn 3:33 AM - 20 March, 2014
my left deck experienced some responsive issues. using 2 fingers worked better when touching the platter.

but for normal use I didn't experience issues. Only when I used one finger and rapidly touched it. Maybe about 10-20% of the time was when it didn't respond
dj-freestyle 2:59 PM - 20 March, 2014
no issues like that video above. about 10 hrs of use and not one complaint or issue. works flawless and platters blow sx away. i loved my sx to but this thing is insane sound wise. the mics are not even a comparsion. unreal
hottiredandsexy 3:12 PM - 20 March, 2014
Quote:
no issues like that video above. about 10 hrs of use and not one complaint or issue. works flawless and platters blow sx away. i loved my sx to but this thing is insane sound wise. the mics are not even a comparsion. unreal



Love seeing this.... Can hardly wait for this thing to show up in Canada!
dj-freestyle 3:16 PM - 20 March, 2014
I love the tension adjust for platter. so so awesome. backspin and stuff. you really feel like you arent using a controller witch i like a lot.
damehype 3:19 PM - 20 March, 2014
Hey freestyle, do you still have both the SX and SZ?
dj-freestyle 3:20 PM - 20 March, 2014
yep
damehype 3:25 PM - 20 March, 2014
Would you mind taking a pic of both with the SX centered with the SZ just for a real world size comparison?
dj-freestyle 3:30 PM - 20 March, 2014
sure when im home i can but i think one out there. let me look
damehype 3:33 PM - 20 March, 2014
Ok. I saw a video but the SX wasnt centered so it's sorta difficult to imagine at scale, if you know what i mean...

youtu.be
damehype 3:34 PM - 20 March, 2014
Even better, if you could take a pic with the SX centered beneath the SZ as well as one with the SX sitting on top of the SZ
Joee 3:35 PM - 20 March, 2014
theres a side by side pic here
djworx.com
dj-freestyle 3:37 PM - 20 March, 2014
was just posting that. i think thats enough
damehype 3:39 PM - 20 March, 2014
Cool, thanks Joee. The depth of field in that shot is still kinda misleading though. Thats why i asked for a shot of it on top of the SZ so i can see how much deeper and wider it is subjectively. But it doesnt look "too much" bigger
dj-freestyle 3:41 PM - 20 March, 2014
Its not that much bigger.
damehype 3:44 PM - 20 March, 2014
Never mind, I think this video illustrates it. Thanks bro
damehype 3:44 PM - 20 March, 2014
Quote:
Never mind, I think this video illustrates it. Thanks bro


youtu.be
dj-freestyle 4:34 PM - 20 March, 2014
guys who have one. my needle search works with track playing. i thought in video had to be stopped? im confused
saintsimon 11:38 PM - 20 March, 2014
Quote:
guys who have one. my needle search works with track playing. i thought in video had to be stopped? im confused

hey dj-freestyle
I think someone mentioned this in the other post for the ddj-sz (an older thread announcing the release of the unit).

I would copy the text, but the manual is freakin locked for copy and paste!!!


It's on page 24 and 25 of the full manual here:
pioneerdj.com

Page 24, you have to enter the utilities setting mode by following the steps:
On Page 25, then the specific steps about "Restricting operation of the [NEEDLE SEARCH] pad
DJ Baby Raj 12:09 AM - 21 March, 2014
Does it not come with a manual ?
saintsimon 12:21 AM - 21 March, 2014
Quote:
Does it not come with a manual ?


it comes with a "Operating Instructions (basic edition)."
www.pioneerelectronics.com
which is 20 pages.


The other one available online is 35 pages. Here...
pioneerdj.com
and is referred to as just the "Operating Instructions"
DJ Baby Raj 12:22 AM - 21 March, 2014
Cool, thanks!
DJ Baby Raj 6:15 AM - 21 March, 2014
Seems this guys unit is working perfect... There's hope :)

Watchwww.youtube.com
saintsimon 6:28 AM - 21 March, 2014
It looks like all sorts of ddj sz videos are coming out of the woodwork now. I'm sure there will be plenty of videos to sift through, esp. when it comes to technical issues.
T-minus 4 days before shipments sent out in the US stores.
ej Joe 2:59 PM - 21 March, 2014
can anyone tell me how to update firmware on ddj-SZ
dj-freestyle 3:48 PM - 21 March, 2014
Yes go onto pioneer website and its explains how and show update. you have to power it off and turn back on holding some buttons. its all at pioneer website and yes i fixed needle search all good.
dj-freestyle 3:58 PM - 21 March, 2014
can somebody who has one who has followed the threads explain i know serato effects arent post fader but didnt they make it sound like color effects were and didnt they show a video that they were. some guy did. mine arent post fader. whats up with that?
DJ Baby Raj 4:21 PM - 21 March, 2014
Just got my unit in... Took a little video. Flawless unit! No problems!! check it out:

Watchwww.youtube.com
dj-freestyle 4:24 PM - 21 March, 2014
They are post fader for up and down faders not actual fader. got it.
dj-freestyle 4:34 PM - 21 March, 2014
make sure raj you go in and turn needle search safety on and you can make pletters brighter and make fader cut shorter.
DJ Baby Raj 4:36 PM - 21 March, 2014
Yeah im going to go into the utilities you can make the platter brighter? Doesn't it come on the brightness by default?
saintsimon 4:37 PM - 21 March, 2014
Quote:
make sure raj you go in and turn needle search safety on and you can make pletters brighter and make fader cut shorter.


dj-freestyle, where did you find these settings in the manual?
DJ Baby Raj 4:38 PM - 21 March, 2014
Quote:
Quote:
make sure raj you go in and turn needle search safety on and you can make pletters brighter and make fader cut shorter.


dj-freestyle, where did you find these settings in the manual?


Page 24 or 25 I believe....
dj-freestyle 4:41 PM - 21 March, 2014
Maybe it was brightest. i didnt pay attention.
saintsimon 4:41 PM - 21 March, 2014
dj freestyle & baby raj

found it, it's on page 26 on the bottom left and top right

"Adjusting the crossfader cut lag"
"Adjusting the brightness of jog ring"

Nice.
dj-freestyle 4:41 PM - 21 March, 2014
saints you have yo put controller into settings mode and change. starts on page 24 i think.
dj-freestyle 4:42 PM - 21 March, 2014
and turn safety on needle search
DJ Baby Raj 4:42 PM - 21 March, 2014
Cool thanks for the info fellas!
saintsimon 4:45 PM - 21 March, 2014
btw, I'm at work now with some free time in the mid-day. I'm gonna create a QC (quality control) check list for myself, but I'm gonna share it in this thread. Basically want to have a list of things to check off before the return period ends (mine is 30 days to send back to the store) - I'd rather deal with the store than pioneer warranty which might have more delays and less supportive on their customer service end.
let you guys know when that doc is ready.
saintsimon 6:02 PM - 21 March, 2014
Here is a QC list for new DDJ-SZ owners to check off.
I made this so I am thoroughly checking all features before the return period expires.

Hope this is of use to you guys.

dl.dropboxusercontent.com
DJ Baby Raj 6:06 PM - 21 March, 2014
Good lookin out
dj-freestyle 6:07 PM - 21 March, 2014
hey guys question. on a cdj in the middel of platter doesnt the ring count down as song gets to end so you have a visual marker? why doesnt this do that?
saintsimon 6:13 PM - 21 March, 2014
Some promoters incorrectly described it as counting down to the end of the song (I believe it might've been DJ Jay from Pioneer or the other promoter). What they meant to say was that it counts down to the next cue point (only). Not sure what the determined length displayed is (i.e. when does the ring turn on and start counting down? 30 seconds prior to the cue point?)

It doesn't have a ring showing the length of the track (but that would've been really nice to have.
dj-freestyle 6:15 PM - 21 March, 2014
got it. would be awesome feature to have. firmware maybe update.
Kross-ddj 6:17 PM - 21 March, 2014
Can you guys please confirm what the climate is like where you are using the SZ?? My SZ is very responsive to the flat of my finger but if for one second there is only the tip touching the jog wheel, it lets the track go... I'm in the UK and the temperature has been between 0 degrees and 10 degrees (centigrade). What I'm trying to get at is that our SZ's may be set exactly the same but depending on the temperature of body / environment then this is why I am facing this issue.... I'm still waiting for Pioneer to get back to me.... I'm still using it as normal, but just waiting for a firmware update, or a swap out if it's hardware... Can believe it's been nearly 2 weeks and I have no answer.... Pulse, do you have any update from engineers?? (firmware/hardware?)
dj-freestyle 6:26 PM - 21 March, 2014
Its been cold and dry mostly. humid today and 55 and still awesome.
shadow23 6:28 PM - 21 March, 2014
Quote:
Can you guys please confirm what the climate is like where you are using the SZ?? My SZ is very responsive to the flat of my finger but if for one second there is only the tip touching the jog wheel, it lets the track go... I'm in the UK and the temperature has been between 0 degrees and 10 degrees (centigrade). What I'm trying to get at is that our SZ's may be set exactly the same but depending on the temperature of body / environment then this is why I am facing this issue.... I'm still waiting for Pioneer to get back to me.... I'm still using it as normal, but just waiting for a firmware update, or a swap out if it's hardware... Can believe it's been nearly 2 weeks and I have no answer.... Pulse, do you have any update from engineers?? (firmware/hardware?)

I'm in Australia and temps are between 24C to 28C and I had the same issue on the left deck just like your video..
Kross-ddj 6:32 PM - 21 March, 2014
Quote:
Quote:
Can you guys please confirm what the climate is like where you are using the SZ?? My SZ is very responsive to the flat of my finger but if for one second there is only the tip touching the jog wheel, it lets the track go... I'm in the UK and the temperature has been between 0 degrees and 10 degrees (centigrade). What I'm trying to get at is that our SZ's may be set exactly the same but depending on the temperature of body / environment then this is why I am facing this issue.... I'm still waiting for Pioneer to get back to me.... I'm still using it as normal, but just waiting for a firmware update, or a swap out if it's hardware... Can believe it's been nearly 2 weeks and I have no answer.... Pulse, do you have any update from engineers?? (firmware/hardware?)

I'm in Australia and temps are between 24C to 28C and I had the same issue on the left deck just like your video..

Your SZ totally confused me, it swayed me more to a hardware issue, then I heard the story of someone with a SZ and it was highly responsive, but when his friend used it, it wasn't?????
shadow23 6:33 PM - 21 March, 2014
I didn't want to wait for Pioneer releasing a new firmware because it could take weeks. And then it's a gamble not knowing if the firmware will fix the issue. Them the shop can turn around and say it comes under "warranty repairs" and will not have the SZ for another few weeks.
For me I reckon it is better to get a refund now then wait it out for a firmware that "might" fix the issue.
shadow23 6:37 PM - 21 March, 2014
Quote:
Your SZ totally confused me, it swayed me more to a hardware issue, then I heard the story of someone with a SZ and it was highly responsive, but when his friend used it, it wasn't?????


My SZ just didn't feel right IMO. So I fully believe it is hardware for me. I guess I'll find out next week if the new one I get from another shop has the same issue as the one I had.
Kross-ddj 6:41 PM - 21 March, 2014
If it's hardware then it was faulty out of the box, I told the 'authorised pioneer dealer' on day 1 so fully expect a swap when a new unit comes in, they told me to hang on to it until they hear from Pioneer...
shadow23 6:48 PM - 21 March, 2014
Quote:
If it's hardware then it was faulty out of the box, I told the 'authorised pioneer dealer' on day 1 so fully expect a swap when a new unit comes in, they told me to hang on to it until they hear from Pioneer...

That's what I did too. I rang the store and told them about the issue within 2 hours of playing with the SZ. But now I'm starting to doubt that store I went to. One minute they were saying that they have other SZ owners who has the same issue.

When I went there yesterday to get my refund they said I was the only one who had returned mine and the other SZ owners were fine with there SZ. Also 1 minute they said over the phone that if the new firmware didn't fix the issue they would replace it with a new one. And when I rang them again to get a refund they guy told me if the firmware doesn't fix the issue then it will come under warrany.

So I said to myself stuffed that I'd just get a refund and go to another store.
shadow23 6:52 PM - 21 March, 2014
Warranty I meant. Darn it where is the EDIT button when you need one!
Kross-ddj 7:00 PM - 21 March, 2014
My store is a small local specialist store, so I fully expect them to stand by their word....they have been really helpful so far. A product that is faulty out of the box (and reported) should never have to be sent away for warranty repair, it's not my fault Pioneer are taking so long to work out the problem.... And I'm sure that the consumer ombudsman will agree with me!
shadow23 7:07 PM - 21 March, 2014
Quote:
My store is a small local specialist store, so I fully expect them to stand by their word....they have been really helpful so far. A product that is faulty out of the box (and reported) should never have to be sent away for warranty repair, it's not my fault Pioneer are taking so long to work out the problem.... And I'm sure that the consumer ombudsman will agree with me!

Oh I totally agree with you. But that's what scared me is that can f@#k me around for the hell of it before they give me a new one. They can say "we are waiting on new stock etc etc" and just make me wait for the hell of it. I did trust them and they have been good. But in this case, it totally changed my perception of the store.
Going for a more local store now instead. The only reason I went to the first store is because i have dealt with them for a few years now and had no issues with any hardware I bought of them.
This time around it is a different story. So I will be ditching them and won't go back.
Certified Quality Entertainment 7:28 PM - 21 March, 2014
Any guys with the SZ...any issues with SDJ? Have you been using SDJ 1.6 before the SZ? Any issues? I'm still on SDJ 1.1 I think. haven't had problems so I never upgraded. But looking to get the SZ and just slightly worried about any stability issues of 1.6
DJ Baby Raj 7:56 PM - 21 March, 2014
I can see what you guys are talking about.. At times I have to put a little more pressure on the jog but nothing to much and nothing to make me think something is wrong. I guess that's why the SX was a little more sensitive because it had its own dedicated adjustment. Definitely seeing this to be tweaked with a firmware update.
shadow23 7:56 PM - 21 March, 2014
I've been using 1.6 ever since official release and have had no issues with it. Had the SZ for about a week and software side of things I have no issues.
DJTorchmusic 8:00 PM - 21 March, 2014
Quote:
Any guys with the SZ...any issues with SDJ? Have you been using SDJ 1.6 before the SZ? Any issues? I'm still on SDJ 1.1 I think. haven't had problems so I never upgraded. But looking to get the SZ and just slightly worried about any stability issues of 1.6


I recently purchased the SSJ-SX and did have issues with SDJ 1.6, even when it wasn't hooked up to the hardware. Multiple crashes mostly due to the large library and iTunes.

I would like to hear some feedback about the DDJ-SZ too. I'm trying to decide between getting it or just adding two SC3900s to my DDJ-SX and get the both worlds.
shadow23 8:00 PM - 21 March, 2014
Quote:
I can see what you guys are talking about.. At times I have to put a little more pressure on the jog but nothing to much and nothing to make me think something is wrong. I guess that's why the SX was a little more sensitive because it had its own dedicated adjustment. Definitely seeing this to be tweaked with a firmware update.

I wish the SZ I had was like that but unfortunately it was more serious. When I was trying to beat beat juggle and I fully emphasize on "trying". The left platter sometimes will let go of the track and I had to touch it again to make proper contact.
DJTorchmusic 8:01 PM - 21 March, 2014
Quote:
I've been using 1.6 ever since official release and have had no issues with it. Had the SZ for about a week and software side of things I have no issues.


Shadow, can you tell us more (if you haven't already) about your latest experiences with the DDJ-SZ?
shadow23 8:05 PM - 21 March, 2014
Quote:
Quote:
I've been using 1.6 ever since official release and have had no issues with it. Had the SZ for about a week and software side of things I have no issues.


Shadow, can you tell us more (if you haven't already) about your latest experiences with the DDJ-SZ?


You will love it Torch! I still do. And will order (another) one today. What you will love I reckon is the jog wheel tension adjust, the platter display and the pads. I know SDJ has issues with large libraries but if you have a smaller size one or apply the patch then it's not an issue.
YTou should at least try one at a store near you and you'll see what I mean.
Kross-ddj 8:24 PM - 21 March, 2014
Quote:
I can see what you guys are talking about.. At times I have to put a little more pressure on the jog but nothing to much and nothing to make me think something is wrong. I guess that's why the SX was a little more sensitive because it had its own dedicated adjustment. Definitely seeing this to be tweaked with a firmware update.

It shouldn't really have anything to do with pressure, but it's kind of weird, if you put the flat of your finger on it then it totally responds flawlessly, but if you put a finger tip on it, the bit next to the nail, then it has no effect.....however, the weird thing is: if you put a finger tip on and hold it there, it doesn't respond... But if you keep in contact with the jog wheel and then move the finger down to the flat, it still doesn't respond, even if you continue down to a whole palm of a hand, it won't respond..... So this is the bug.... It really did know that the finger tip touched, but at that point it was kind of locked at 'no response' and until the hand was removed and re-applied then it made no difference.... So in theory, the first finger tip touch WAS detected, or else it would have responded when the rest of the hand was put on.... Do you see what I'm trying to get at?
DJTorchmusic 8:40 PM - 21 March, 2014
Quote:
Quote:
Quote:
I've been using 1.6 ever since official release and have had no issues with it. Had the SZ for about a week and software side of things I have no issues.


Shadow, can you tell us more (if you haven't already) about your latest experiences with the DDJ-SZ?


You will love it Torch! I still do. And will order (another) one today. What you will love I reckon is the jog wheel tension adjust, the platter display and the pads. I know SDJ has issues with large libraries but if you have a smaller size one or apply the patch then it's not an issue.
YTou should at least try one at a store near you and you'll see what I mean.


Right on Shadow! I may need to pick one up. Is there a way to get around the jog wheel issues while Pioneer fixes it? When does it get in the way of performance?
Kross-ddj 8:49 PM - 21 March, 2014
Quote:
Quote:
Quote:
Quote:
I've been using 1.6 ever since official release and have had no issues with it. Had the SZ for about a week and software side of things I have no issues.


Shadow, can you tell us more (if you haven't already) about your latest experiences with the DDJ-SZ?


You will love it Torch! I still do. And will order (another) one today. What you will love I reckon is the jog wheel tension adjust, the platter display and the pads. I know SDJ has issues with large libraries but if you have a smaller size one or apply the patch then it's not an issue.
YTou should at least try one at a store near you and you'll see what I mean.


Right on Shadow! I may need to pick one up. Is there a way to get around the jog wheel issues while Pioneer fixes it? When does it get in the way of performance?


It doesn't get in the way of performance because you can work round it, I could use it without any issues because I know what it responds to and what it doesn't... The only time I use the jog wheel is to set cue points but I never do this while performing 'live' as they are already set, that's why I'm still having fun using it.... This problem may be a hardware problem or a firmware problem, I'm really not sure... It's hard to call.... Other than this issue that I have, the only other issue I have is that the serato effects are pre-fader!!
deejdave 8:56 PM - 21 March, 2014
Why is that the only time you use the jog wheel? I use the jog wheel excessively. Not bashing you just curious.
shadow23 8:59 PM - 21 March, 2014
Quote:
Right on Shadow! I may need to pick one up. Is there a way to get around the jog wheel issues while Pioneer fixes it? When does it get in the way of performance?


Just like Kross-ddj said you can still perform very well on it. My SZ seriously had a bad issue on the left platter. It was just unlucky I got that particular SZ. But otherwise I love the SZ. Just waiting until it's 9AM here so I can walk in the shop and order one.

I very much doubt that many SZ will have the issue I had. If I wasn't confident about the SZ I will just move on but I just love it and I'm pretty sure you will too.
Kross-ddj 9:14 PM - 21 March, 2014
Quote:
Why is that the only time you use the jog wheel? I use the jog wheel excessively. Not bashing you just curious.

I mean that this is the only time I use the jog wheel in 'vinyl' mode if you know what I mean, I still use the pitch bend to adjust the track to beat match.... But that doesn't use the top of the jog.... Only reason you would use the top of the platter is to either scratch, backspin (which works fine anyway), or to cue a track up, but my cue points are already set....
deejdave 9:29 PM - 21 March, 2014
Ahhh yes. Makes more sense. I'm not a backspinner either. Scratch .................. sometimes but not too much as no one wants to hear too much scratching anymore.
dj-freestyle 9:32 PM - 21 March, 2014
I tested again today and even tip works aweosme
DJTorchmusic 12:48 AM - 22 March, 2014
Right on! It's cool to hear there's not a huge issue with the SZ. Still kinda torn between adding some 3900s and keeping the SX, but you guys make the SZ sound so cool :-) I'm still thinking about a used NS 7II also which can be had for a lot less than the SZ (it seems). Now my head is spinning LOL!
DJTorchmusic 12:56 AM - 22 March, 2014
Unfortunately, since I'm new to Serato I know I'll be setting up a lot of cue points on the fly. I never really used loops in the past and up to about a year ago I did all my mixing off CDs (now that's old school). I'm still in the process of getting my CD collection moved into itunes, but I have my main bread and butter ready to go. It's all good though, I can still do more on the laptop than I could with CDs, even with the delay of setting up cue points. But, it's a small concern to know that I may have an issue with it, if I get the SZ, if that's one of the aspects that's affected.
shadow23 3:34 AM - 22 March, 2014
@DJTorchmusic you'll be happy with either the NS7II or the SZ. But probably more on NS7II because of the moving platters.
dj Krazey leo 5:17 AM - 22 March, 2014
I agree the ns7 2 is a sweet machine.
DJTorchmusic 7:55 PM - 22 March, 2014
Quote:
@DJTorchmusic you'll be happy with either the NS7II or the SZ. But probably more on NS7II because of the moving platters.


How would you guys compare the two mixers on the SZ vs V7 II? Has anyone had experience using both?
palti from israel 1:29 AM - 23 March, 2014
might be we need to use for the sz with ground cabel (power )
i hope the grounding will fix it!
some one use it before without the original cabel ?

Watchwww.youtube.com
shadow23 1:32 AM - 23 March, 2014
Quote:
might be we need to use for the sz with ground cabel (power )
i hope the grounding will fix it!
some one use it before without the original cabel ?


Tried that already and it didn't change anything for me.
DJTorchmusic 3:23 AM - 23 March, 2014
Quote:
Quote:
might be we need to use for the sz with ground cabel (power )
i hope the grounding will fix it!
some one use it before without the original cabel ?


Tried that already and it didn't change anything for me.


If that feature doesn't work would you say it works pretty much like a CDJ 2000 (as far as touching the top goes)?
DJTorchmusic 3:49 AM - 23 March, 2014
Quote:
Ahhh yes. Makes more sense. I'm not a backspinner either. Scratch .................. sometimes but not too much as no one wants to hear too much scratching anymore.


As an "O.G." I can safely say that scratching has never really been a Club staple. It's great for shows, exhibitions and what not, though.
deejdave 5:25 AM - 23 March, 2014
Agreed. A more intimate type effect. Great with friends & such but clubs, festivals, large scale events.................. not so much. Also anything mainstream is a big no-no when it comes to scratching unless you are really good and you are known for it as in the proper crowd is there. In no way a rule just an observation of how it is on L.I. & NYC. For the record I wish I was born in Europe or at east Miami (two very different places but both places I love)
ej Joe 5:40 AM - 23 March, 2014
just get DDj-SZ,works fine.jog wheel just ok,sometime it will lose touch.
anyone using SZ having problem with the FX value setting,cause it cannot STORE in SDJ.
my DDj-SX dun have this problem.And in SDJ setup inside EQ Boost i set to 12db it alway
go back to 6db.anyone know about this problem?
DJTorchmusic 5:48 AM - 23 March, 2014
Quote:
just get DDj-SZ,works fine.jog wheel just ok,sometime it will lose touch.
anyone using SZ having problem with the FX value setting,cause it cannot STORE in SDJ.
my DDj-SX dun have this problem.And in SDJ setup inside EQ Boost i set to 12db it alway
go back to 6db.anyone know about this problem?


I believe it would be easier to make a decision if we knew if the jog wheel issue was going to be a "soft" fix and wouldn't require a RMA.
shadow23 7:13 AM - 23 March, 2014
Quote:
If that feature doesn't work would you say it works pretty much like a CDJ 2000 (as far as touching the top goes)?


Yes it does work like the CDJ 2000. When I get my new unit I will make another video and see if the platters are any different to the one I returned. I am confident it won't be the same.
On another subject. Since I came from using TT's and jumping on the DDJ-SR I assumed that the SZ's platter will have the same sensitivity as the SR or slightly better.
I know that nothing will beat the old school TT and vinyl setup period. But Since I need to down size my setup and think about portability. I decided to go for a controller. I do like to scratch mainly when at home. So the issue I had with the SZ annoyed me. Sort of regretting not going for the NS7II now.
I'm a bit torn as well earlier on the NS7II or the SZ. But one or two forum member talked me out of getting the NS7II and went for the SZ. But I've made my decision so I guess I have to stick with it now and just be content on the SZ.
Hopefully a new firmware will fix the issue that other SZ units has. But I might get greedy and still get the NS7II midway through this year Just depends on if I have enough money saved by July.
palti from israel 12:32 PM - 23 March, 2014
Quote:
Quote:
Quote:
might be we need to use for the sz with ground cabel (power )
i hope the grounding will fix it!
some one use it before without the original cabel ?


Tried that already and it didn't change anything for me.


If that feature doesn't work would you say it works pretty much like a CDJ 2000 (as far as touching the top goes)?



that true but i don't care from cdj 2000
i just want my plater will react fast as my DDJ sx without any problem and latency.
i don't understand why they releas its out when they new that problem is not fixed,
I'm not satisfy at all, it's big problem!
serato and pioneer should work hard to fix it fast,
you can't pay that much money and get a broken controller !
Just Mike 4:17 PM - 23 March, 2014
Guys, I can confirm this problem. First of all, I do not DJ with one fingertip. However, I was moving the jogwheel to a specific location, not realizing that I was using one finger and the jog wheel did not stop. I then had threee fingers on the jog wheel to peform a scratch, and the jog wheel did not stop! Yes, this is a problem.



Quote:
Quote:
Time will tell. My guess is this will not be a problem. We all know you guys like to complain over there in................................. I'm totally kidding I didn't even check where you are from BUT I do know you are not in the states being you have one.






Spot on. I really think that it won't be that big of an issue if you are using the flat surface of your fingers/palms...



On a side note Dave, have you heard when North American shipping is???
Just Mike 4:26 PM - 23 March, 2014
Quote:
Quote:
I can see what you guys are talking about.. At times I have to put a little more pressure on the jog but nothing to much and nothing to make me think something is wrong. I guess that's why the SX was a little more sensitive because it had its own dedicated adjustment. Definitely seeing this to be tweaked with a firmware update.


It shouldn't really have anything to do with pressure, but it's kind of weird, if you put the flat of your finger on it then it totally responds flawlessly, but if you put a finger tip on it, the bit next to the nail, then it has no effect.....however, the weird thing is: if you put a finger tip on and hold it there, it doesn't respond... But if you keep in contact with the jog wheel and then move the finger down to the flat, it still doesn't respond, even if you continue down to a whole palm of a hand, it won't respond..... So this is the bug.... It really did know that the finger tip touched, but at that point it was kind of locked at 'no response' and until the hand was removed and re-applied then it made no difference.... So in theory, the first finger tip touch WAS detected, or else it would have responded when the rest of the hand was put on.... Do you see what I'm trying to get at?


I just had multiple finger failure on my "Brand New" DDJ-SZ. I am not a happy camper!
shadow23 4:57 PM - 23 March, 2014
Quote:
I just had multiple finger failure on my "Brand New" DDJ-SZ. I am not a happy camper!


Really? What do you mean by "multiple finger failure"?
shadow23 5:40 PM - 23 March, 2014
Just saw this video Watchwww.youtube.com and at the 2.14 mark watch the jogwheel not responding to his finger. And he was even using the flat of his finger.
Davideon 6:14 PM - 23 March, 2014
Quote:
Just saw this video Watchwww.youtube.com and at the 2.14 mark watch the jogwheel not responding to his finger. And he was even using the flat of his finger.


The display looks like it is responding, but is in jog mode so moves slowly. After that it jumps about tho
shadow23 6:25 PM - 23 March, 2014
To me it was not responding until he touches it again. It wasn't in jog mode at all. He was showing the cue marker.
Mighty Dragon Sounds 6:27 PM - 23 March, 2014
ITS PANDEMONIUM!!!!!!!
deejdave 6:54 PM - 23 March, 2014
Quote:
Guys, I can confirm this problem. First of all, I do not DJ with one fingertip. However, I was moving the jogwheel to a specific location, not realizing that I was using one finger and the jog wheel did not stop. I then had threee fingers on the jog wheel to peform a scratch, and the jog wheel did not stop! Yes, this is a problem.



Quote:
Quote:
Time will tell. My guess is this will not be a problem. We all know you guys like to complain over there in................................. I'm totally kidding I didn't even check where you are from BUT I do know you are not in the states being you have one.






Spot on. I really think that it won't be that big of an issue if you are using the flat surface of your fingers/palms...



On a side note Dave, have you heard when North American shipping is???


Yes I got an e-mail from my shop saying:

Great News! Pioneer completed allocations last night and is shipping controllers to us within 48 hours.
If you are receiving this email - you are getting your controller from
the 1st batch. It is scheduled to arrive to our warehouse by the end of next week,
and we'll be shipping it out the same day.


Good job on pre-ordering earlier!


I can't wait to get it so I can get to the bottom of all this.
Just Mike 7:39 PM - 23 March, 2014
Quote:
Quote:
I just had multiple finger failure on my "Brand New" DDJ-SZ. I am not a happy camper!




Really? What do you mean by "multiple finger failure"?



Hello Shadow, I had 3 fingers on the jog wheel while the track was playing. The jog wheel should have stopped, but it did not. I had to take my fingers off and place them back on the jog wheel for it to respond.
Just Mike 7:40 PM - 23 March, 2014
BTW.....Guitar Center has them in stock in the US. Got mines on Friday
Just Mike 7:45 PM - 23 March, 2014
Quote:
Quote:
Quote:
I just had multiple finger failure on my "Brand New" DDJ-SZ. I am not a happy camper!








Really? What do you mean by "multiple finger failure"?








Hello Shadow, I had 3 fingers on the jog wheel while the track was playing. The jog wheel should have stopped, but it did not. I had to take my fingers off and place them back on the jog wheel for it to respond.


Also, only my right deck is showing this issue.
deejdave 7:48 PM - 23 March, 2014
Yeah BUT GC can't touch the price I got it for. Speaking to GC pro rep or not they can't touch it. Also......................... it's GC. I lost my trust for them with my DDJ-SX as they sold me someone else's unit the week of release without pre-order. GREAT for me but what about the poor Mo-Fo who was then SOL. Furthermore my GC has them "in stock" but not for sale. I have heard this is the case at multiple locations too. If they are not for sale in NY I am wondering where they would be. I know they have been sold at GC by some of the individuals here but some things aren't adding up. Can anyone who purchased from GC provide proof they did and proof of a low price they got it for? This is actually for more than you think as in NOT just my curiosity. If so PLEASE PM me and I will explain why I am pursuing this information. I know no one from GC will have the price I got it for but anything in the $1700's is good enough to be useful information. If it is above $1800 it is of no help to me. THANKS.
deejdave 7:48 PM - 23 March, 2014
@ Just Mike how much did you pay?
Just Mike 7:54 PM - 23 March, 2014
@deejdave......$1800.00 and thats after explaining how much money that I have spent with them. I also own the DDJ-SX and The NS7II.
deejdave 11:03 PM - 23 March, 2014
Was that before tax or after? Yeah that's the price I was able to get from them too but I have heard others saying they have gotten for less from them but I have my doubts. I was able to get lower prices from PSSL & AGI.

Anyone who got lower than $1800 from GC this is not an doubt I just want to see for myself.
palti from israel 11:52 PM - 23 March, 2014
no solution so far !
to be honest it's embarrassing to buy the sz that his not that cheep with serato and pionner together release the product liked that, i think it's unprofessional /
for me and for many others the plater it's a big issue !
i really hope its can be fixed.
shadow23 1:28 AM - 24 March, 2014
Quote:
Quote:
Quote:
I just had multiple finger failure on my "Brand New" DDJ-SZ. I am not a happy camper!




Really? What do you mean by "multiple finger failure"?



Hello Shadow, I had 3 fingers on the jog wheel while the track was playing. The jog wheel should have stopped, but it did not. I had to take my fingers off and place them back on the jog wheel for it to respond.

Fair enough and some people are still skeptical about this issue.
Just Mike 3:46 AM - 24 March, 2014
Quote:
Quote:
Quote:
Quote:
I just had multiple finger failure on my "Brand New" DDJ-SZ. I am not a happy camper!




Really? What do you mean by "multiple finger failure"?



Hello Shadow, I had 3 fingers on the jog wheel while the track was playing. The jog wheel should have stopped, but it did not. I had to take my fingers off and place them back on the jog wheel for it to respond.

Fair enough and some people are still skeptical about this issue.



Yeah, I see fellow DJ's saying that this won't be an issue for them. It is a huge issue if you use your jogs the way they were meant to be used. It still puzzles me as to why it only happens on the right deck. I've read others who have it happening on both decks.

@deejdave....... Before tax
DJ Big T Silva 3:48 AM - 24 March, 2014
Hi Guys, here is my setup:

COMPUTER:

2009 Macbook pro, 2.8Ghz Core 2 Duo, 8GB RAM, 480 SanDisk Extreme 2 SSD, using SDJ 1.6, USB buffer set to 2ms.

CONTROLLERS AND MIXERS:

2 Numark V7's and Behringer DDM4000 mixer

Numark NS7 2.


This is my first post on here but I have been a mobile DJ for about 10 years. I currently am using the NS7 2 now for gigs and noticed that the mixer sounds quality leaves much to be desired. As for the turntables they are excellent quality and perform well. I pre ordered the Pioneer DDJ-SZ from GC and was told by a rep that they will likely be in tomorrow. I ordered the SZ because I am not satisfied with the mixer sound quality from my current NS7 2 and hope the SZ mixer output will be better. I have read this thread top to bottom and do so daily and am genuinely Concerned that pioneer has released a product that has jog wheels that are not responsive. It is a $2000 deck and the youtube videos so far have downright scarred me. There is, in my opinion, definitely an issue with the SZ in terms of non responsive platters as well documented by many owners of the decks so far. The question is..... can it be fixed with firmware update, or is it a hardware recall, that would necessitate an exchange?? I am excited to finally have it here this week but am very puzzled about what to do if I come to the same conclusion as everyone else that the platters are not responding with fingertip touch. Also, if it was a firmware update that was the problem, then why do some SZ owners claim only ONE jog wheel is non responsive. IMO that makes me wonder if it is a hardware issue. Pioneer has still not gotten back to any of the requests submitted to them for an answer. So, if I love it, but is has the jogwheel issue like everyone else, do I keep it and pray firmware update fixes it or do I return it to swap for another unit as if it's a hardware issue??? Keep in mind a 30 day return policy so I can't wait that long to make up my mind..... Can anyone offer sound advice here? Thanks!
DJTorchmusic 3:51 AM - 24 March, 2014
Has anyone tried the SZ with another brand of DVS to see if it has the same issue? That would then isolate the problem to being hardware, firmware or software.
shadow23 4:02 AM - 24 March, 2014
@DJ Big T Silva, my advice is don't return as soon as possible. If you're not happy with it. The first SZ I had has an issue with the left deck and I returned that. If the second one I'm getting from a different shop does the same thing I will return that and probably grab the NS7II instead.
shadow23 4:03 AM - 24 March, 2014
Quote:
@DJ Big T Silva, my advice is don't return as soon as possible. If you're not happy with it. The first SZ I had has an issue with the left deck and I returned that. If the second one I'm getting from a different shop does the same thing I will return that and probably grab the NS7II instead.

I meant return it as soon as possible.
DJTorchmusic 4:24 AM - 24 March, 2014
For those who've had the NS7 II and now have the DDJ-SZ is the SZ's mixer better? I thought the sound quality of the NS7 II was supposed to be pretty good. I heard it sounded better than the DDJ-SX.
Just Mike 11:32 AM - 24 March, 2014
Quote:
For those who've had the NS7 II and now have the DDJ-SZ is the SZ's mixer better? I thought the sound quality of the NS7 II was supposed to be pretty good. I heard it sounded better than the DDJ-SX.




@DJTorch, I have all three......DDJ-SX, NS7ll and DDJ-SZ. In my opinion, the NS7's sound quality is better than both Pioneer units.
blackavenger 1:50 PM - 24 March, 2014
Quote:
@DJTorch, I have all three......DDJ-SX, NS7ll and DDJ-SZ. In my opinion, the NS7's sound quality is better than both Pioneer units.

Well, then perhaps Numark will get the NS6mkII right when they eventually release one.
DJTorchmusic 2:48 PM - 24 March, 2014
I still can't decide lol! I'm leaning towards the NS7 2 since it works but I'd be forced to only use serato Dj .
Just Mike 2:51 PM - 24 March, 2014
Quote:
I still can't decide lol! I'm leaning towards the NS7 2 since it works but I'd be forced to only use serato Dj .



@DJ Torch------> Of the 3, I like the NS7II the best. I have no issues with Serato DJ. I also run Serato Video.
Just Mike 2:53 PM - 24 March, 2014
Quote:
Quote:
Ah. I see. They had an 18 month financing option at GC so I will have to wait it seems :)


Yes, wait for the bugs to be ironed out ;)



+1
Melvin Gauld 3:35 PM - 24 March, 2014
Very interesting string. I am going to take the risk and order mine today from Thomann anyway on the merits of so many nice features built into the one unit - to leave the sensitivity adjustment out all together though, its a MASSIVE oversight, why leave it out, manula adjustment for these sorts of things is the way to go. If the one I receive is anything like the units people are complaining about I am going to return for a full refund without hesitation, I wont be putting up with any sensitivity issues for the price of the unit bearing in mind I have a VCI380 I paid £599 for with rock solid platters with dual sensitivity knobs ((haha that sounds rude)!The rest of the unit sounds awesome....With regards to the issue being confusing to some with regards to one platter working and the other not in terms of that leading them to think its a hardware issue because of this fact..... I would disagree, the firmware or software would deal with each platter on an individual basis so conclude that means is a hardware issue doesnt really make any sense. Fingers toes and everything crossed these issues are purely found on some of the earlier unit only and those unlucky to have one of these in their possesion are sorted out quickly by Pioneer or their retailer.
Just Mike 4:14 PM - 24 March, 2014
I bought my unit on Friday, March 21, 2014. The label says it was manufactured in January 2014.
dj-freestyle 4:39 PM - 24 March, 2014
must be just certain units. ive tried like hell to get mine to act up and it wont lol lol. every part of finger works perfectly. wow how random it is. hope you guys get it reoslved.
dj-freestyle 4:39 PM - 24 March, 2014
I paid 1740 out the door at gc pro so gc can touch prices deejdave.
Just Mike 4:51 PM - 24 March, 2014
Quote:
must be just certain units. ive tried like hell to get mine to act up and it wont lol lol. every part of finger works perfectly. wow how random it is. hope you guys get it reoslved.



What is the MFG date on yours?
dj-freestyle 4:53 PM - 24 March, 2014
january 2014
Just Mike 4:54 PM - 24 March, 2014
Quote:
january 2014



Interesting...same as mine.
dj-freestyle 4:55 PM - 24 March, 2014
I posted video above. every part of finger works.
Just Mike 4:57 PM - 24 March, 2014
Quote:
I posted video above. every part of finger works.


Link???
dj-freestyle 5:01 PM - 24 March, 2014
they are up above but i think this it is

s950.photobucket.com
dj-freestyle 5:03 PM - 24 March, 2014
i can do another one if you want. ive tried to get it not to repsond to touch anyhwere on finger and its wont lol lol
Ragman 5:10 PM - 24 March, 2014
freestyle when did you get yours again? I no you posted it somewhere just can't remember.
dj-freestyle 5:11 PM - 24 March, 2014
Last Monday or Tuesday
dj-freestyle 5:12 PM - 24 March, 2014
I had one of first in u.s
Ragman 5:17 PM - 24 March, 2014
Nice. Thanks dude, and for the vid too.
Certified Quality Entertainment 5:20 PM - 24 March, 2014
Freestyle...you had SX too correct? Overall sound quality of SX vs SZ. SZ a lot better?
dj-freestyle 5:27 PM - 24 March, 2014
no worries and yes and ns6, lol lol. the sz for sound and platter size is light years ahead. by far. no mic issues and sound is so crip and clean. reminds me of my rane 62. once yuo use those platters no going back. lol lol. i love it. love it.
Certified Quality Entertainment 5:55 PM - 24 March, 2014
Nice! Glad to hear. Once some flight cases get released for the SZ i'm going to pick one up. I NEED a case as I do mobile work only. Need to find one that has some extra room for wireless mic, extra power cords, external xlr connections etc...
shadow23 6:00 PM - 24 March, 2014
Quote:
Very interesting string. I am going to take the risk and order mine today from Thomann anyway

Same here, this is the 2nd and final SZ I'm going to have. When it does finally arrive and Pioneer still hasn't addressed the issue and if the new one has issues, I will return it and get the NS7II!

I can't believe Pioneer has dropped a big freaking ball with the SZ. Yes there are units that don't have issues but by the looks of things there are more units that have issues. They already had the platters on the SR and SX worked out but some idiot at Pioneer had a brain storm and decided to use a different technology (my guess) on the SZ's platter. Now look at all the issues it's causing.
DJ Big T Silva 6:03 PM - 24 March, 2014
Hey DJ freestyle, your unique case of your decks and platters working 100% with no issues IMO almost suggests that it may be more of a faulty hardware issue, because you are running the latest firmware from pioneer but so is almost everyone else from what it sounds like who is having the jog sensitivity issue but for some reason you dont. How can that be if it's the firmware? Everyone is I using the same firmware. What do you think?
shadow23 6:05 PM - 24 March, 2014
Quote:
Hey DJ freestyle, your unique case of your decks and platters working 100% with no issues IMO almost suggests that it may be more of a faulty hardware issue, because you are running the latest firmware from pioneer but so is almost everyone else from what it sounds like who is having the jog sensitivity issue but for some reason you dont. How can that be if it's the firmware? Everyone is I using the same firmware. What do you think?

Apologies for butting in. IMO it's a hardware issue. And Pioneer is just afraid to do a massive recall and hoping that a firmware update will fix it.
DJ Big T Silva 6:08 PM - 24 March, 2014
Hey Shadow 23 I'm so sorry you are having this issue with your SZ, mine is comming this week maybe tomorrow from GC. I am praying I get a good one but I agree with you, terrible beta testing on pioneers behalf here this is a very noticeable problem that is more than just annoying, it affects performance. I will also be returning mine the same day I get it if it has any jog sensitivity issues. It should have no issues for their "flagship controller." Luckily I have my NS7 2 for gigs now and I will use that until this mess gets resolved.
DJ Big T Silva 6:09 PM - 24 March, 2014
+1 Shadow
shadow23 6:10 PM - 24 March, 2014
Quote:
Hey Shadow 23 I'm so sorry you are having this issue with your SZ, mine is comming this week maybe tomorrow from GC. I am praying I get a good one but I agree with you, terrible beta testing on pioneers behalf here this is a very noticeable problem that is more than just annoying, it affects performance. I will also be returning mine the same day I get it if it has any jog sensitivity issues. It should have no issues for their "flagship controller." Luckily I have my NS7 2 for gigs now and I will use that until this mess gets resolved.


I just hope that everyone that is still waiting for their SZ will receive one with no issues.
DJTorchmusic 6:29 PM - 24 March, 2014
I know this is a little off subject. But, is there a way to change the directory SDJ looks for music in if the relocate files feature doesn't work? When I click on "ALL" most of my track text is amber/brown. When I select Library the track text is white.
deejdave 7:16 PM - 24 March, 2014
Quote:
I paid 1740 out the door at gc pro so gc can touch prices deejdave.


Can you provide proof? I was able to get for considerably less than this out the door but my retailer said GC was not matching. Again this is not that I don't believe you but that my retailer does not believe me.
dj-freestyle 7:21 PM - 24 March, 2014
Your gc rep can look at system for gc in arlington hts il and see what we paid. trust me. we bought 3 units that price. its all good and as all 3 units platters are fine and work awesome so not sure how wide spread issue is really.
dj-freestyle 7:23 PM - 24 March, 2014
You said considerably less . would love to see the reciept and unit it your hands that you paid considerably less for. i know what gc and rest paid for units from pioneer so thats tough to believe honestly.
dj-freestyle 7:24 PM - 24 March, 2014
and gc paid the least for units becasue they buy in bulk the biggest amount from pioneer thats why they get the units a week earlier then rest.
djrhouse 7:32 PM - 24 March, 2014
I sent an email to Pioneer about this issue since I read this post and I don't want to burn $1800 - $2000 on a unit that doesn't respond when I am using it on a live gig. Below is my email to Pioneer Technical Support and their response which makes me wonder if they are actually receiving complaints and checking to see if there is a problem or just blowing people off which is not good for a reputable company.

My comments to Pioneer:

"Model Number :DDJ-SZ
Inquiry: Hello; I am on the pre-order list for the DDJ-SZ so I expect to get mine in the next two weeks or so. I have seen two videos posted on You tube about either one or both platters not responding to touch and it really concerns me. Is this a firmware issue that can be and will be corrected before these controllers are released or a hardware problem. I don't want to spend $2000 and have this problem when I am doing a show which would be an embarrassment for me and countless others who buy Pioneer for the noted reliability, not just for the name. A prompt response would be appreciated".

Pioneer tech support response I received today:

"Thank you for contacting Pioneer Electronics (USA) Inc.

Currently there are no service bulletins listed for this model. There is a firmware available for the unit, but does not list the platters not responding".

I know it takes a while to release a firmware update so hopefully they are working on a fix action.
DJTorchmusic 7:54 PM - 24 March, 2014
It would be nice to hear Pioneer say, " Hey, we know what it is, we got this and it's just a firmware update" . It makes me nervous nothing like that has been stated yet.
shadow23 8:03 PM - 24 March, 2014
Quote:
It would be nice to hear Pioneer say, " Hey, we know what it is, we got this and it's just a firmware update" . It makes me nervous nothing like that has been stated yet.

Exactly. The store I went said that the Pioneer rep that comes in the store knows about the videos on platter issue and the rep I emailed before said that Pioneer japan knows about the issue but so far no info on any Pioneer site that they are aware of the problem.

It's more a he said ,she said kind of thing. IMO it's crap!
dj-freestyle 8:37 PM - 24 March, 2014
Hoping the people with issues are actaully calling pioneer and submitting a ticket . thats how ddj-sx mic and platter issue got solved. they have to have calls of complaints.
shadow23 8:45 PM - 24 March, 2014
Quote:
Hoping the people with issues are actaully calling pioneer and submitting a ticket . thats how ddj-sx mic and platter issue got solved. they have to have calls of complaints.

I know I have emailed them a few times.
damehype 9:11 PM - 24 March, 2014
Quote:
Hoping the people with issues are actaully calling pioneer and submitting a ticket . thats how ddj-sx mic and platter issue got solved. they have to have calls of complaints.


The mic issue was resolved???
Ragman 9:12 PM - 24 March, 2014
I still find it odd that they have all these Serato controllers and they have no one from Pioneer monitoring these forums. Just plain odd...
deejdave 9:15 PM - 24 March, 2014
Quote:
You said considerably less . would love to see the reciept and unit it your hands that you paid considerably less for. i know what gc and rest paid for units from pioneer so thats tough to believe honestly.


I did ask my GC rep. They aren't even selling the units here in New York let alone price matching anything. They have a demo model but they seem to be holding the rest for ........... something. I will see what they say about checking other stores. Did they charge you tax?

The actual cost is $1650 for the SZ I was told. I got a price for $1749 but I sent them 20+ referrals (most of them from these forums) not to mention actual purchases of mine and they were able to discount even further via gift card.
deejdave 9:17 PM - 24 March, 2014
Quote:
I still find it odd that they have all these Serato controllers and they have no one from Pioneer monitoring these forums. Just plain odd...


Trust me Pulse from Pio is watching all these posts. He was actively posting on either this one or the other that was posting all of the issues .
Ragman 9:23 PM - 24 March, 2014
I'm going off djrhouse comments. He sent Pio Support an email and they didn't even acknowledge a problem existed. To me that's a breakdown in Support. Or Pulse is not conveying to Pioneer DJ what he's reading on this board (which is a very popular board for Pioneer and other Serato hardware partners). Either way it sounds like a cluster f#ck.
cwiggy78 9:37 PM - 24 March, 2014
Hi,

Just got mine today. UK. Manufacturing date of February 2014. Mine has the issue with left platter not always responding too. I scratch left handed so I'm absolutely gutted. It's weird. You can see on the dial (on the jog wheel) that it's stopped picking up your touch just by turning the ddj on and playing with the jog. I knew mine had the issue before even opening up serato from this

Feel a bit sick knowing how much I've spent

Hope they acknowledge it and come up with a fix

Chris
Just Mike 9:49 PM - 24 March, 2014
Quote:
Hi,



Just got mine today. UK. Manufacturing date of February 2014. Mine has the issue with left platter not always responding too. I scratch left handed so I'm absolutely gutted. It's weird. You can see on the dial (on the jog wheel) that it's stopped picking up your touch just by turning the ddj on and playing with the jog. I knew mine had the issue before even opening up serato from this

+1


Feel a bit sick knowing how much I've spent



Hope they acknowledge it and come up with a fix



Chris
deejdave 9:54 PM - 24 March, 2014
Quote:
I'm going off djrhouse comments. He sent Pio Support an email and they didn't even acknowledge a problem existed. To me that's a breakdown in Support. Or Pulse is not conveying to Pioneer DJ what he's reading on this board (which is a very popular board for Pioneer and other Serato hardware partners). Either way it sounds like a cluster f#ck.


Nah I hear ya. Who the F knows what is happening from here. I was just passing on the info that he was posting here recently and is 100% aware of what is going on. I am sure he is being pressured by Pioneer not to confirm too much as I am sure he is also limited to info at this time................... ya know when we need it most LOL.
cwiggy78 11:00 PM - 24 March, 2014
Hi,

My god I can't for the life of me get the latest firmware update for DdJ-SZ to work on PC (tried both my serato laptops). Keeps coming up 'DdJ-Sz not connected' I'm still running what it arrived with 1.00. Do u guys know the correct process. I remember with my SX you had to enter utility mode but it ain't working that way. Grrrrr

Regards

Chris
Ragman 11:22 PM - 24 March, 2014
cwiggy78 are you having the platter sensitivity problem or any problems for that matter with your SZ? If not, I wouldn't update the firmware just yet.
cwiggy78 11:31 PM - 24 March, 2014
Hi

Yes I have the platter problem (touch sensitivity) on left platter. I've tinkered with it for last hour and I can not get left platter to register a touch if I use 1 finger, however I use that 1 finger !! If I use my 1 thumb it registers. It's bizarre. It's almost as if a finger is too thin for the platter to register (i.e surface area of finger) but a thumb for example or 2 fingers plus is ok. The right platter has none of these issues. It just works as expected with however many fingers I use.

Defo not a happy bunny :-(

All this is with the stock factory firmware. I wanted to update firmware to see if it made a difference but I can't for the life of me work out how to get it to update. I'm a technician so not an idiot. Maybe I'm missing something

Regards

Chris
Just Mike 11:34 PM - 24 March, 2014
Quote:
Hi,



My god I can't for the life of me get the latest firmware update for DdJ-SZ to work on PC (tried both my serato laptops). Keeps coming up 'DdJ-Sz not connected' I'm still running what it arrived with 1.00. Do u guys know the correct process. I remember with my SX you had to enter utility mode but it ain't working that way. Grrrrr



Regards



Chris[/quote

With unit off, press and hold the "shift" and "sync" buttons on the LEFT deck. While holding these buttons, press the power on......You should see lights on one side of master volume meter.....Run update.
cwiggy78 11:40 PM - 24 March, 2014
Just Mike - Legend

:-)
shadow23 11:44 PM - 24 March, 2014
Quote:
Hi,

Just got mine today. UK. Manufacturing date of February 2014. Mine has the issue with left platter not always responding too. I scratch left handed so I'm absolutely gutted. It's weird. You can see on the dial (on the jog wheel) that it's stopped picking up your touch just by turning the ddj on and playing with the jog. I knew mine had the issue before even opening up serato from this

Feel a bit sick knowing how much I've spent

Hope they acknowledge it and come up with a fix

Chris

That's the issue I had with the SZ I had.
cwiggy78 11:52 PM - 24 March, 2014
Hi

Last update for tonight. Thanks to help from Just Mike I've been able to update the firmware. It has solved nothing and in fact it seems to have made the left platter worse. I'm not confident it can be resolved by software. I'm going to ring the shop I got from tomorrow and send it back. I'm not f***ing around where £1750 is concerned. This is unacceptable from Pioneer. It's such a shame. The controller is a lovely bit of kit but for this issue.

Regards

Chris
Just Mike 11:54 PM - 24 March, 2014
Quote:
Just Mike - Legend



:-)


+1
palti from israel 12:10 AM - 25 March, 2014
ok guys
i think it will be fix soon
there's no point to goes around the bush over and over.

i spoked with pioneer today and it's gonna take at list one week to 3 weeks to solved that pro.
good luck :)
Just Mike 12:13 AM - 25 March, 2014
Quote:
ok guys

i think it will be fix soon

there's no point to goes around the bush over and over.



i spoked with pioneer today and it's gonna take at list one week to 3 weeks to solved that pro.

good luck :)



The "point" is....Nobody is responding to our issues, but thanks for the update.
Just Mike 12:17 AM - 25 March, 2014
@ Palti---------> The "point" is....Nobody is responding to our issues, but thanks for the update.
shadow23 12:27 AM - 25 March, 2014
Quote:
@ Palti---------> The "point" is....Nobody is responding to our issues, but thanks for the update.

+1

All we get is "Pioneer is working on it" from a rep. It is bull sh1t! Pioneer has a price on the SZ that would make you assume you're paying for a top quality controller and then when you get home you just have issues! Piece of crap IMO!!!
Culprit 12:39 AM - 25 March, 2014
The best way to send a response is to take back the units and get a refund. GC will send back the units to pioneer and that will send a definite response to them directly. Guitar Center wont eat it, they will make Pioneer take back those malfunctioning units and fix them or wont pay for them.
Just Mike 12:41 AM - 25 March, 2014
Quote:
Quote:
@ Palti---------> The "point" is....Nobody is responding to our issues, but thanks for the update.


+1



All we get is "Pioneer is working on it" from a rep. It is bull sh1t! Pioneer has a price on the SZ that would make you assume you're paying for a top quality controller and then when you get home you just have issues! Piece of crap IMO!!!



+1....It all starts with acknowledgement. I would like to hear it for an official rep that a fix is coming or this thing is going back. I'm not bashing Pioneer....I have the DDJ-SX
Just Mike 12:41 AM - 25 March, 2014
Quote:
The best way to send a response is to take back the units and get a refund. GC will send back the units to pioneer and that will send a definite response to them directly. Guitar Center wont eat it, they will make Pioneer take back those malfunctioning units and fix them or wont pay for them.



Agreed
deejdave 12:44 AM - 25 March, 2014
Serto 1.6.1 ................................... Yeahhhh buddy!!
dj-freestyle 12:58 AM - 25 March, 2014
You have to call pioneer and set up a ticket. only way just like ddj-sx. thats what they count and yes 1.6.1 update and some sz fixes and for my 62 thank god.
DJ Big T Silva 2:49 AM - 25 March, 2014
+1 Def agree! Let's hold pioneer responsible for the products they put out. This SZ is an embarrassment to their otherwise decent lineup of pro audio equipment. Anyone who owns the SZ don't keep yours if you have the jog wheel sensitivity issue send it back in your 30 day period and swap it for another, or just get your money back. Most importantly call pioneer with a complaint ticket so we can get this issue resolved! A great deck/controller is when stability meets functionality, then creativity is born. Anotherwords, just because the SZ says Pioneer, does not mean it is great. Great controllers, turntables and mixers are PROVEN by being field tested, and then then are great Controllers. Just because a shoe says Nike doesn't mean it's a great shoe. A great shoe is one that feels great, looks great, and stands the test of time. No matter where you go with it. Holla back if you feel this.
Just Mike 3:20 AM - 25 March, 2014
Quote:
+1 Def agree! Let's hold pioneer responsible for the products they put out. This SZ is an embarrassment to their otherwise decent lineup of pro audio equipment. Anyone who owns the SZ don't keep yours if you have the jog wheel sensitivity issue send it back in your 30 day period and swap it for another, or just get your money back. Most importantly call pioneer with a complaint ticket so we can get this issue resolved! A great deck/controller is when stability meets functionality, then creativity is born. Anotherwords, just because the SZ says Pioneer, does not mean it is great. Great controllers, turntables and mixers are PROVEN by being field tested, and then then are great Controllers. Just because a shoe says Nike doesn't mean it's a great shoe. A great shoe is one that feels great, looks great, and stands the test of time. No matter where you go with it. Holla back if you feel this.


+1000
DJ Baby Raj 3:22 AM - 25 March, 2014
My questions is, is this a hardware issue or firmware? I just wish they had put a sensitivity adjustment like the SX...
Culprit 4:44 AM - 25 March, 2014
Its an issue either way with no current resolution. If its hardware its smarter to take it back now before its too late
shadow23 4:46 AM - 25 March, 2014
Quote:
its smarter to take it back now before its too late


+100
Mighty Dragon Sounds 5:00 AM - 25 March, 2014
hahahahahahahahahahahahahahahahahaha....

Forgive me....

but

I

Am

Drunk......

And seeing Pioneer fail is just hilarious.......

(Ducks and avoids beer bottles being thrown like a boss)
shadow23 5:09 AM - 25 March, 2014
Quote:
hahahahahahahahahahahahahahahahahaha....

Forgive me....

but

I

Am

Drunk......

And seeing Pioneer fail is just hilarious.......

(Ducks and avoids beer bottles being thrown like a boss)



LOL. I wish I was too.
DJ Big T Silva 5:13 AM - 25 March, 2014
Quote:
Its an issue either way with no current resolution. If its hardware its smarter to take it back now before its too late

+1!
DJ Baby Raj 6:27 AM - 25 March, 2014
What jog issues? Lol...

Watchwww.youtube.com
shadow23 6:33 AM - 25 March, 2014
Quote:
What jog issues? Lol...

Watchwww.youtube.com


They probably had to open a few boxes to find one that has no issues lol.
DJ Baby Raj 6:33 AM - 25 March, 2014
hahaha shadow
palti from israel 8:32 AM - 25 March, 2014
A new update
check it out
serato.com
serato dj 1.6.1
dj Krazey leo 11:51 AM - 25 March, 2014
Numark is hold it's own.
Robbie O 12:03 PM - 25 March, 2014
Quote:
Numark is hold it's own.

+1
Not sure why certain ppl try to slander it. its rock solid, if you can handle carrying the baby fat :P
cwiggy78 1:00 PM - 25 March, 2014
Hi,

My SZ is getting picked up by courier tomorrow at no expense to myself and back to shop I bought from. I've instructed them to check the next one they send me out before they send it so it's not got the issue. They reckon it's going to be the next UK batch sometime in April but so be it. The SZ is great other than the issue so I can hold out. I gave them a heads up that they may get more irate people contacting them from this first batch as I can't see how any of them will be any different.

Chris
Melvin Gauld 2:16 PM - 25 March, 2014
I have a good friend sat at home waiting for me to get home tonight so I can sell him my vci380 which would complete my budget to buy the sz. I'm now leaning toward disappointing him and holding off whilst this situation unfolds.

Don't know if I can be arsed messing about with ordering one of the faulty units and then having to send back and waiting around whilst they sort the QC before being able to send me a fully functioning unit.

I actually think the fact they haven't got sensitivity adjustment built in could be the downfall of the SZ as this jogwheel tech is effected by moisture according to some well researched points in the posts above. Not having that adjustment whether the unit is working or not working (sorry for those where they have so say non-faulty units) I believe could be problematic down the line if its brought into another environment (eg sweaty club/bar etc)

What a shame, on paper this is the dream controller but it seems due to some bright spark one of the most important parts of the controller eg the control surface, you know those large jogs they have been bragging about has a serious design flaw. After seeing the technics SL on the net recently with a new paint job and a pio label on it I'm beginning to think these guys are starting to put their profits before their QC and their customers. Very disappointing and with this sort of approach will soon lose their fan base. With the money they have behind them, surely they could afford to put the cherry on the cake and top it off with good caring service, like Apple, Rane and Elliot @ Innofader as shining examples.
Kross-ddj 2:46 PM - 25 March, 2014
I personally believe that the issue lies with the firmware, more specifically with the 'auto adjust' part of the jog wheels not working properly (either 1 jog or both)... I highly doubt that there is a 'QC' issue with the jog wheels, as they just need to be more responsive... if the jogs were defective then I think they would either work or not work.... hopefully Pioneer fine tunes them in the next firmware release.
My Dealer has told me to hang on to it, and if it does turn out to be a hardware issue, they will replace it for new.
Melvin Gauld 3:04 PM - 25 March, 2014
I would love to think your right, but if this was the case then surely the problem would not be on everyone's unit? I know different computer set ups eg the gazillion types of brains that can potentially effect stability could have a bearing on this but there was a user above who said he tried it on a couple of laptops and the issue remained. Also, there's another post above that clearly shows an uneven surface on the top of the jog (gap between the top and the side of the jog changes as you move the platter around) this is clearly a QC issue and wouldn't surprise me if the two issues are related. It's all guess work for me at tis stage and I'm not actually invested in it (yet) but I may be soon if I decide to take the plunge this evening.
Melvin Gauld 3:06 PM - 25 March, 2014
Correction.......the problem would be on everyone's unit NOT the problem would not be on everyone's unit!
dj-freestyle 3:15 PM - 25 March, 2014
Im bummed for you guys. All three we own are awesome and fine. so strange. really is.
Kross-ddj 3:16 PM - 25 March, 2014
Quote:
I would love to think your right, but if this was the case then surely the problem would not be on everyone's unit? I know different computer set ups eg the gazillion types of brains that can potentially effect stability could have a bearing on this but there was a user above who said he tried it on a couple of laptops and the issue remained. Also, there's another post above that clearly shows an uneven surface on the top of the jog (gap between the top and the side of the jog changes as you move the platter around) this is clearly a QC issue and wouldn't surprise me if the two issues are related. It's all guess work for me at tis stage and I'm not actually invested in it (yet) but I may be soon if I decide to take the plunge this evening.

If we were talking about something that was 'SET' in the firmware then I would agree, but because the setting we are talking about is determined on an 'auto adjust' basis, then this could cause different scenarios based on many different factors...
dj-freestyle 3:18 PM - 25 March, 2014
Numark ns6 auto adjusts and worked awesome so im sure fixable
dj-freestyle 3:25 PM - 25 March, 2014
love how i can keep mulitple panels open on my sz now. so much better.
saintsimon 5:11 PM - 25 March, 2014
I wasn't keeping up with the discussions for the past three days (just catching up to the discussion now). My new ddj-sz comes in tomorrow confirmed delivery date. I will definitely test and post a youtube video regardless of if the unit fails or succeeds.

BTW - I found another new video. This guy has the issue as well it seems (this is not me).
youtu.be

The issue happens at the 5 minute mark - near the end of the video.
Culprit 5:16 PM - 25 March, 2014
The only complaint i ever hear about the ns7s are the weight. I love my NS6 but i do have issues with it with older macbookpro laptops
shadow23 5:20 PM - 25 March, 2014
Quote:
The only complaint i ever hear about the ns7s are the weight. I love my NS6 but i do have issues with it with older macbookpro laptops

Well you haven't been reading Jumper4000's post in the other thread then. He has many others with issues with the NS7II.
shadow23 5:26 PM - 25 March, 2014
Quote:
Quote:
The only complaint i ever hear about the ns7s are the weight. I love my NS6 but i do have issues with it with older macbookpro laptops

Well you haven't been reading Jumper4000's post in the other thread then. He has many others with issues with the NS7II.


Here's the link to other people complaining about the NS7II serato.com
Ragman 6:43 PM - 25 March, 2014
shadow sad to say you can search the forum and find DJs with problems on all these controllers. Just the nature of it I guess.
shadow23 7:14 PM - 25 March, 2014
Quote:
shadow sad to say you can search the forum and find DJs with problems on all these controllers. Just the nature of it I guess.

Thanks Ragman.

I'm not favoring either brands (Numark or Pioneer) but I'm just trying to make sure that I get the best value for my money. I want something that is reliable... be it Numark or Pioneer. So far I'm just confused as what to get. If the second unit of the SZ has issues as well, I may or may not get the NS7II.

It's kind of frustrating. On one hand the SZ's platter issue might be fixed by a simple firmware update. If it doesn't then I have a time frame where I can get a refund. On the other hand the NS7II has been out for a while so a person knows what to expect. But if I have an issue after a few months then it's up for a warranty repair and I can't get a refund.

It's so hard and I wish I could just keep my Techs. But I can't keep them because I need to down size my gear and turntable as much as I love them and started DJing on them. I'm afraid I just have to jump on the controller part of DJing.
akakak 7:40 PM - 25 March, 2014
Quote:
They already had the platters on the SR and SX worked out but some idiot at Pioneer had a brain storm and decided to use a different technology (my guess) on the SZ's platter.


Quote:
shadow sad to say you can search the forum and find DJs with problems on all these controllers. Just the nature of it I guess.


I'm just about to return my SX for an almost identical issue. It's not just the SZ. To be fair, this kind of platter is pretty incredible from a technical perspective and it's amazing it works at all. :)
shadow23 7:44 PM - 25 March, 2014
Quote:

I'm just about to return my SX for an almost identical issue. It's not just the SZ. To be fair, this kind of platter is pretty incredible from a technical perspective and it's amazing it works at all. :)

Well at least with the SX and SR you can adjust the sensitivity. With the SZ you can't. My SR is flawless. It just works, no issues at all.
akakak 7:45 PM - 25 March, 2014
My SX sensitivity is now on full. It's like it's degrading over time. But yes, it sucks that you don't even get to adjust it.

I'm usually an early adopter. I'm kind of glad I'm not this time.
shadow23 8:02 PM - 25 March, 2014
Quote:
My SX sensitivity is now on full. It's like it's degrading over time. But yes, it sucks that you don't even get to adjust it.

I'm usually an early adopter. I'm kind of glad I'm not this time.

Good thing about your SX is you know for a fact that it has hardware issues since your sensitivity is on full. With the SZ no one actually knows if its a hardware or firmware issue. And what's worse is that the SZ is about twice the price of the SX.
akakak 8:05 PM - 25 March, 2014
That's true. There's only three scenarios here:

1) It's a hardware issue, and everyone at Pioneer is panicking about doing a recall - if this is the case they are managing this incredibly badly. The longer they wait, the worse the PR, and the more expensive the recall.

2) It's a firmware issue, and they are waiting until they have a working beta firmware before announcing a date. This is I think the more likely situation, but they should probably tell people about it.

3) They're not fully aware of the issue, or it's not as common an issue as this thread suggests. This could well be the case. All of the happy customers are probably playing with their SZ's instead of complaining about them. :)

I think #2 seems likely. How many people have the SZ with no issues at all?
shadow23 8:11 PM - 25 March, 2014
I'm sure plenty of SZ owners are hoping its a firmware issue. But you'd think a firmware issue would affect more units. I reckon it's hardware. They can't test every single unit so in production they do a quick check and then pack it and send it.
saintsimon 8:12 PM - 25 March, 2014
Quote:

I'm just about to return my SX for an almost identical issue. It's not just the SZ. To be fair, this kind of platter is pretty incredible from a technical perspective and it's amazing it works at all. :)


akakak, good point. But I also wonder if this technology is different from the way the VCI 300 and VCI 380 work?
i.cdn.sera.to
www.digitaldjtips.com

Cause I had the vci300 - and i think there were (very rare) times when the detection would go out, but when it worked, man...it was instantaneous reaction time (the light would turn from blue to red when it detected a touch on the platter). curious if the technology is using something different for the pioneer ddj-s series. I'm feeling let down by pioneer's inability to 1 -up that technology.
Kross-ddj 9:41 PM - 25 March, 2014
Quote:
I'm sure plenty of SZ owners are hoping its a firmware issue. But you'd think a firmware issue would affect more units. I reckon it's hardware. They can't test every single unit so in production they do a quick check and then pack it and send it.

I'm sure you think that it's a hardware issue because you decided to return your SZ.... I honestly believe that it's a firmware issue due to the fact that when you put a finger tip on the jog wheel, and it doesn't stop the track, but if you continue to put the rest of you hand on without releasing your finger, then it still does not respond.... This means that the jog wheel actually DOES detect the finger tip as a first touch..... But it locks as a 'no response' until the touch is removed and then re-applied.....
shadow23 9:55 PM - 25 March, 2014
Quote:
Quote:
I'm sure plenty of SZ owners are hoping its a firmware issue. But you'd think a firmware issue would affect more units. I reckon it's hardware. They can't test every single unit so in production they do a quick check and then pack it and send it.

I'm sure you think that it's a hardware issue because you decided to return your SZ.... I honestly believe that it's a firmware issue due to the fact that when you put a finger tip on the jog wheel, and it doesn't stop the track, but if you continue to put the rest of you hand on without releasing your finger, then it still does not respond.... This means that the jog wheel actually DOES detect the finger tip as a first touch..... But it locks as a 'no response' until the touch is removed and then re-applied.....

I'm hoping I'm wrong and its just firmware. But there's a possibility that its not.
Melvin Gauld 9:58 PM - 25 March, 2014
Pio better get their cheque book to the ready at this rate. Saying that I've just ordered one anyway. Any issues it's going straight back to the shop for a refund.
shadow23 10:00 PM - 25 March, 2014
I also ordered another one so I hope it is just firmware.
saintsimon 10:27 PM - 25 March, 2014
Quote:
I also ordered another one so I hope it is just firmware.

shadow, did you get a refund and order a new one at a different store like you were saying a few days ago?
shadow23 10:29 PM - 25 March, 2014
Quote:
Quote:
I also ordered another one so I hope it is just firmware.

shadow, did you get a refund and order a new one at a different store like you were saying a few days ago?

Yeah I got a refund. Ordered from another store closer to home.
Melvin Gauld 11:30 PM - 25 March, 2014
Fingers, legs and toes crossed I'm one of the lucky ones. Here's hoping, will advise on receipt - might even post a vid. Don't know whether to be excited or worried.....wonder if its worth looking at serial numbers down the line, might be a dodgy batch.
saintsimon 11:46 PM - 25 March, 2014
Quote:
wonder if its worth looking at serial numbers down the line, might be a dodgy batch.

It's like we've entered the ddj-sz lottery system. Except instead of winning a nice sum of money, you get a failed $2000 piece of equipment. Also, the odds appear to be split!
dj-freestyle 12:18 AM - 26 March, 2014
have guys you all tried the midi message adjustements. i mean keep trying differnt combos




Adjusting the jog dial’s MIDI message sending interval
This unit is equipped with a mode for adjusting the jog dial’s MIDI message sending interval. Depending on your computer’s operating system and specifications, the jog dial may not operate properly if the sending interval of MIDI message for JOG dial is too short. In this case, follow the procedure below to adjust the MIDI message sending interval.
! From a short MIDI sending interval, increase the interval to a length at which no problems occur.
! The default is 4 ms.
Press the [SHIFT] button on the left deck.
The MIDI message sending interval setting changes each time the button is pressed. The currently set value is indicated by how the master level indicator is lit.
dj Krazey leo 1:49 AM - 26 March, 2014
All i have to say is the ns7 mkii has no problem with my 2012 mac book pro i7 4 gigs ram 320 hardrive yae i get a little midi lights flashing on the software oocasionally but no dropouts love the rotating platters it feels great and i m having much fun playing at 1 ms in serato dj i would love for the software to be as stable as ssl but time will make it happen. NUMARK BABY.
DJ_X_Trodinaire 2:11 AM - 26 March, 2014
instagram.com

My SZ setup.
DJ Big T Silva 2:36 AM - 26 March, 2014
Just got my SZ today. I HAVE NO PLATTER SENSITIVITY ISSUES. I did every test possible to provoke the platters and they stop the track as they should, even with one single finger on the tip. I am not doubting that there could be a good and bad batch out there, but there is Nothing wrong with this unit. I should note that I have thought about a new theory.. ... It should be noted that I bite my fingernails pretty bad and I literally have no nails. They never touch the platter even with my finger vertical. This would make sense because I have more surface area on my finger touching the jog wheel. How many of you guys who have had issues also have nails of any decent length. Cut your nails real short and try it again. It could be possible your nail is touching the platter and confusing it. My wife who has short nails (but still longer than hher first get tried it as well and it did not detect her touch on the platter. Mine worked every time never failed once. I'm saying this because if you have decent nails as a guys when your finger is vertical it won't work. She tried it and it didn't work and I tried it right after her and it worked perfect every time. This cannot be a coincidence.
Just Mike 2:39 AM - 26 March, 2014
Quote:
have guys you all tried the midi message adjustements. i mean keep trying differnt combos









Adjusting the jog dial’s MIDI message sending interval

This unit is equipped with a mode for adjusting the jog dial’s MIDI message sending interval. Depending on your computer’s operating system and specifications, the jog dial may not operate properly if the sending interval of MIDI message for JOG dial is too short. In this case, follow the procedure below to adjust the MIDI message sending interval.

! From a short MIDI sending interval, increase the interval to a length at which no problems occur.

! The default is 4 ms.

Press the [SHIFT] button on the left deck.

The MIDI message sending interval setting changes each time the button is pressed. The currently set value is indicated by how the master level indicator is lit.


@dj-freestyle......Why would the settings differ from one deck to the other from the factory?
Just Mike 2:44 AM - 26 March, 2014
Quote:
Just got my SZ today. I HAVE NO PLATTER SENSITIVITY ISSUES. I did every test possible to provoke the platters and they stop the track as they should, even with one single finger on the tip. I am not doubting that there could be a good and bad batch out there, but there is Nothing wrong with this unit. I should note that I have thought about a new theory.. ... It should be noted that I bite my fingernails pretty bad and I literally have no nails. They never touch the platter even with my finger vertical. This would make sense because I have more surface area on my finger touching the jog wheel. How many of you guys who have had issues also have nails of any decent length. Cut your nails real short and try it again. It could be possible your nail is touching the platter and confusing it. My wife who has short nails (but still longer than hher first get tried it as well and it did not detect her touch on the platter. Mine worked every time never failed once. I'm saying this because if you have decent nails as a guys when your finger is vertical it won't work. She tried it and it didn't work and I tried it right after her and it worked perfect every time. This cannot be a coincidence.



I have no nails....I sometimes get this issue with 3 fingers on the jog wheel....so, there is a problem. I can say it does not happen 100% of the time, but it happens entirely to much. I was holding the jog wheel and the track started playing...... Thanks for giving us hope!!
Just Mike 2:51 AM - 26 March, 2014
Quote:
All i have to say is the ns7 mkii has no problem with my 2012 mac book pro i7 4 gigs ram 320 hardrive yae i get a little midi lights flashing on the software oocasionally but no dropouts love the rotating platters it feels great and i m having much fun playing at 1 ms in serato dj i would love for the software to be as stable as ssl but time will make it happen. NUMARK BABY.



I have to admit, my NS7II has been great. Only issue is the slight delay when pushing play. Other than that....Great!!
DJ Big T Silva 2:52 AM - 26 March, 2014
My thoughts so far on the SZ now that I messed around with it for 4 hours:

1) The mixer sounds VERY GOOD! (Much better than the Numark NS7 2 mixer. YES I HAVE BOTH)

2) The jogs are huge! They look and feel great and are very responsive to any way I touch them.

3) The 3 effects knows at the top are not as well thought out as the Numark NS7 2. I say this because they don't light up and it is hard as he'll to see where your know position is at night with the lights off ie the club.

4) The color effects and oscillator sound really good.

5) The LOAD crate knows are rotary and also load the tracks. They both have excessive play and feel really cheap, like I better be careful with them or else.

6) The build quality of the NS7 2 is far superior to the SZ. If you own both than you know what I mean. HOWEVER, the sound quality from the SZ with the Wolfson DAC sounds Night and day better than the Numark NS7 2 and I will be selling mine because of that difference.

7) Scratching on the SZ is far superior to the Sx. The SX was terrible to scratch on with awful latency and mediocre sound quality. It was never made to scratch well. HOWEVER the SZ Is the most capable non moving decks that are very pleasant to scratch on. They are very responsive and sound great with built in mixer. I come from moving platters and it is not all that different. Within a few minutes I was scratching just as well as on my NS7 2.

8) The four blue LEDs around the jog are a great feature. They blink when your track is ending and it's easy to see so you don't run out of track when your at a gig.


More to follow........ I still have to test several other features.
DJ Big T Silva 3:01 AM - 26 March, 2014
I have the following two issues so far with my SZ if anyone who has one can help:

1) I downloaded the latest firmware from pioneer for the SZ and when I try to open the file with the SZ plugged into my Macbook pro, it says "Error controller not Connected" and it won't update to the latest firmware. I have tried turning the deck on and off and rebooting my computer and it didn't change. There has to be a way to make it find the deck this makes no sense.


2) Ever since I tried my SZ with Serato DJ 1.6 with factory firmware my Master VU meter in the software is completely unresponsive even with it turned all the way up. It does not effect the volume of mixer at all. How can this be?? Works fine for the NS7 2. Please help.
DJ Big T Silva 3:03 AM - 26 March, 2014
I also would like to know how to get I to the settings of the SZ to increase the brightness of the jogwheel display. Anyone know how to do this?? Thanks!
DJ_X_Trodinaire 3:08 AM - 26 March, 2014
Quote:
I have the following two issues so far with my SZ if anyone who has one can help:

1) I downloaded the latest firmware from pioneer for the SZ and when I try to open the file with the SZ plugged into my Macbook pro, it says "Error controller not Connected" and it won't update to the latest firmware. I have tried turning the deck on and off and rebooting my computer and it didn't change. There has to be a way to make it find the deck this makes no sense.

.

You need to boot the SZ in update mode.

Turn off SZ. hold down Shift + Sync buttons, turn on unit then activate the file
DJ_X_Trodinaire 3:12 AM - 26 March, 2014
FYI RTFM. :)

Page 25-26
DJ Big T Silva 3:16 AM - 26 March, 2014
Thanks doing it now.... it worked!

Any idea on how to increase the brightness of the jogs. I heard it is adjustable.
DJ Big T Silva 3:17 AM - 26 March, 2014
I will thanks for the help :)
saintsimon 4:24 AM - 26 March, 2014
Quote:
Thanks doing it now.... it worked!

Any idea on how to increase the brightness of the jogs. I heard it is adjustable.

I believe the brightness is on full, by default but it is on the utility settings mode that starts on og. 25 (u have to download the full manual online) the hardcopy is a basic edition of the user manual.
DJ Big T Silva 4:33 AM - 26 March, 2014
Thanks I downloaded it and it's working fine now. Gosh there are a lot of settings with SZ...... very nice. Looks like I'll be selling my NS7 2 now...... it is a great Controller, but it just cannot compete with the sound clarity from the SZ. It sounds very good. Must be the Wolfson DAC......
DJ Baby Raj 5:40 AM - 26 March, 2014
If you put more pressure on the platter does it work better? I noticed with mine if I touch it ever so gently it won't pick it up but I never DJ like that.. The SX was super sensitive after I adjusted it if I hit the platter by mistake it would stop the song, maybe Pioneer designed it to add more pressure to correct accidentally touches?

Mine works fine but you guys are scaring me lol...
Pulse 6:23 AM - 26 March, 2014
Just popping back in to let you know that Pioneer is still looking into the reports of issues and comments regarding the performance of the jogs. Hopefully they can provide more information soon.

For those wondering when they will be available in their area, please contact your local dealer as they should have their first shipment last week, this week or next.
shadow23 6:53 AM - 26 March, 2014
Quote:
Just popping back in to let you know that Pioneer is still looking into the reports of issues and comments regarding the performance of the jogs. Hopefully they can provide more information soon.

For those wondering when they will be available in their area, please contact your local dealer as they should have their first shipment last week, this week or next.

Thanks Pulse!

This is not in anyway directed to you Pulse. I know you are just doing your job and I hope I don't personally offend you. But I can't believe Pioneer is just looking into reports of the issues. I mean really?! Come on Pioneer what gives? I'd expect more than just "looking into reports of the issues" by now. At least bring the jog wheel sensitivity adjust with another firmware or something.
VJ Justin Allen 11:51 AM - 26 March, 2014
Thanks Pulse...glad you let us know.
DJ Baby Raj 1:25 PM - 26 March, 2014
I know i'm being anal but do you guys notice the SZ jogs scuff up easily? I wiped it down, you can see it under direct light
damehype 1:37 PM - 26 March, 2014
Same with sx
owenbizzle 1:40 PM - 26 March, 2014
UK Limited Stock is in!! Mine is coming tomorrow!!
DjKidFLy 3:11 PM - 26 March, 2014
when u scratch I notice that it picks up a little slow to kick back in tried it all ways.. lets just wait and hope pioneer does not down fall on this and waits to long to fix firm wire!
saintsimon 3:12 PM - 26 March, 2014
Quote:
I know i'm being anal but do you guys notice the SZ jogs scuff up easily? I wiped it down, you can see it under direct light

I'm planning on using a black vinyl wrap (skin) over my jog wheels. It sucks having to cut circles but I really didn't like the color choice of silver. And the jog wheels look like fingerprint magnets. I'm hoping it doesn't affect the sensitivity covering the jogwheels. I know the sx didn't have issued with skins applied on the jogwheels.
Just Mike 3:43 PM - 26 March, 2014
Quote:
Quote:
I know i'm being anal but do you guys notice the SZ jogs scuff up easily? I wiped it down, you can see it under direct light


I'm planning on using a black vinyl wrap (skin) over my jog wheels. It sucks having to cut circles but I really didn't like the color choice of silver. And the jog wheels look like fingerprint magnets. I'm hoping it doesn't affect the sensitivity covering the jogwheels. I know the sx didn't have issued with skins applied on the jogwheels.



Saintsimon, you gave me an idea. Guys look at the video I uploaded to youtube.

Pulse, please take a look.....Thanks

youtu.be
Just Mike 3:50 PM - 26 March, 2014
Can't be the software.....can it?

youtu.be
dj-freestyle 4:09 PM - 26 March, 2014
Could be a little of both im guessing. needs a tweak. everybodys touch and stuff is diffeent and weather and so on. im sure they will have some fixes. they did with sx .
dj-freestyle 4:14 PM - 26 March, 2014
Guys with sz is yuor loop shift not working right since 1.6.1. when i set a loop and shift it it moves but song doesnt. its looping and the loop shift but shift away from the track. makes sense?
Just Mike 4:31 PM - 26 March, 2014
Quote:
Guys with sz is yuor loop shift not working right since 1.6.1. when i set a loop and shift it it moves but song doesnt. its looping and the loop shift but shift away from the track. makes sense?



Mine is working properly.
dj-freestyle 4:37 PM - 26 March, 2014
dj-freestyle 4:37 PM - 26 March, 2014
Thats not right correct?
Melvin Gauld 4:40 PM - 26 March, 2014
Quote:
Can't be the software.....can it?

youtu.be

Oh God, so many people having this issue and still no official response .....aggggggh! I wonder if pio are even looking at this seriously?!!
dj-freestyle 4:41 PM - 26 March, 2014
ya pulse repsonded today
akakak 4:45 PM - 26 March, 2014
When we say "so many people" are we taking this out of context? There's only 52 posts in this thread, of which most are Freestyle or Kross-ddj. I don't even *have* an SZ.

I'd be interested to know how widespread this issue really is, rather than the biased opinion of a small amount of people. :)
dj-freestyle 4:56 PM - 26 March, 2014
I have no issues so dont count me. lol lol
DJ Big T Silva 4:57 PM - 26 March, 2014
I have no issues either :)
Just Mike 4:58 PM - 26 March, 2014
Quote:
When we say "so many people" are we taking this out of context? There's only 52 posts in this thread, of which most are Freestyle or Kross-ddj. I don't even *have* an SZ.



I'd be interested to know how widespread this issue really is, rather than the biased opinion of a small amount of people. :)




@ akakak......."Biased Opinion"??? The issue is factual. As you stated, you do not have an SZ. If there are 5 people in this forum complaining about the same issue....It's a problem! For the 5 that are complaining, there are 5 more who have the same problem and have not said a word. If you are the one with the defective unit, why would it matter to you how many times the issue has been replicated? Yes, we have the right to take it back, but obviously we like the unit and we just want to know if there is a quick fix for the problem.
DJ Big T Silva 5:00 PM - 26 March, 2014
I did notice something weird though. ... After I updated to SDJ 1.61 last night with the updated firmware for my SZ the master VU meter was GONE from SDJ software at the top right of the screen. Why would this be?
dj-freestyle 5:00 PM - 26 March, 2014
i get it. sucks to buy something and have a issues. i will say with how complex these things reallly are and all involved. a computer , software. hardware. we expect a lot and im sure things happen so hopefully gets resolved.
Just Mike 5:09 PM - 26 March, 2014
Quote:
I did notice something weird though. ... After I updated to SDJ 1.61 last night with the updated firmware for my SZ the master VU meter was GONE from SDJ software at the top right of the screen. Why would this be?



You're right the meter and the button is gone.
dj-freestyle 5:43 PM - 26 March, 2014
ya it is.
raequan 5:45 PM - 26 March, 2014
Just picked mine up today.... Spent 2hrs at the store...... I tried to make the jogs fail they didn't ...... Everything looks and works fine...... I was surprised by the size...
dj-freestyle 5:46 PM - 26 March, 2014
suprised how? its big
saintsimon 5:55 PM - 26 March, 2014
Quote:
I know i'm being anal but do you guys notice the SZ jogs scuff up easily? I wiped it down, you can see it under direct light

baby raj, what are you using to wipe the jogwheels down? does it scuff up using a microfiber cloth?
raequan 5:57 PM - 26 March, 2014
Yup (that's what she said)..... The sx was placed right next to the sx at the store.... Big difference there... I like the jogs and the spacing of the mixer.... The oscillator is fun ... The color efx are ok... Cross fader is nice almost like my 62
tr4gik 6:08 PM - 26 March, 2014
Quote:
Ahhh yes. Makes more sense. I'm not a backspinner either. Scratch .................. sometimes but not too much as no one wants to hear too much scratching anymore.


<_< ..... Depending on music style?
DJ Baby Raj 6:11 PM - 26 March, 2014
Quote:
Quote:
I know i'm being anal but do you guys notice the SZ jogs scuff up easily? I wiped it down, you can see it under direct light

baby raj, what are you using to wipe the jogwheels down? does it scuff up using a microfiber cloth?


Using a microfiber cloth... Just guess small fine scratches from use...
tr4gik 7:02 PM - 26 March, 2014
guys guys guys ... but you have to have the latest of the latest since day one huh? Haven't you learned anything.

Im pretty happy with my SX , and will keep it until months or a year who know until i finally start looking at DDJ SZ

Why would you need to get the SZ right away ... to play Zedd tunes? ;) just get an NI S4 MK2 like Zedd does :P
raequan 7:42 PM - 26 March, 2014
The need to Jesus pose with something that looks like a full djm and cdjs..... And the sz does that...

Maybe cause the sx the controls are alittle close for some people... Also is a graduation to a real full cdj setup in the future.

$2000 now or &6500 later

I went for the $2000 route so when I go to Ibiza and get that chance to play on the real stuff I will be ready
deejdave 7:45 PM - 26 March, 2014
ALWAYS have to have the first on on the block!! This is a rule!! I will be receiving it in 2-3 days maybe sooner. I am confident at this point I will have no issues. Time & time again I have seen post after post explaining issue after issue with the CDJ-2000Nexus's (mostly at the pi forums), DDJ-SX or SDJ itself and I have yet to share any of the issues. I am not saying these issues were not real to some but I just could not duplicate most of them. Some of them................ yes but I later found myself saying "WHY THE F would anyone want to do this during performances?" It also does not help that I have been known to be quite adaptable and sometimes ride right over an issue without even knowing it was there.

The SX's platters work fine for me even on the close-to-lowest setting. I mean no offense by this but the names on the forum that I have dealt with and do know are all giving the green light. (With the exception of Shadow who seems to have the right outlook on this as per usual anyways) Time will tell BUT as always I will keep it fair & honest. IF I have even a hint of this issue I will be the first t admit I was wrong. I am willing to bet this won't be the case though. If it is a refund will be a quick phone call away as I don't really "need" this thing anyway LOL.


I am sure it will be amazing but replacing my current main rigs is not likely. The SX was amazing but didn't even come close to it. The SZ offers a lot more but time will tell. I will say one thing though. The color coded cue points strangely enough is the feature I am excited for most. If there were a DDJ-SP1 MKII with color coded cue points I would not be all that unhappy lol.
DJ_X_Trodinaire 9:27 PM - 26 March, 2014
I
Quote:
guys guys guys ... but you have to have the latest of the latest since day one huh? Haven't you learned anything.


I like new gear smell. I have not yet returned any new gear purchases.
Go track my posts since 2005 ;)

Besides, who will test the gear if not for us? You should be thankful some us are brave enough to try it.

I am already waiting for the next hot gear to buy LOL
deejdave 11:04 PM - 26 March, 2014
^^^^ Bingo!! I I feel the same way. I love the gear I have and research enough to make sure I will have use prior to purchase. I also do not believe in selling my gear and rarely do so. IF I do it is because I just have no use for it or it just sucks that bad.

For instance I:

Purchasing my Rane64 made my Rane62 useless (to me) = Upgrade - Sold the 62 to a friend only because I felt it was better than having it sit in box in storage.

Purchasing my 900SRT made my 900Nexus useless = Upgrade - I didn't need the money so I traded for a Urei 1620 rotary mixer.

Purchasing my DDJ-SZ does NOT make my SX useless IMO so I will keep both.

All to often you hear of so many people selling this for that with DJ gear. These are usually the same people that live their life this way (eg sell 5 video games for 1 new one) but they don't realize just how much they are losing. I am not saying everyone should be hoarders but people sould smarten up and try to reach the same secondhand customer base that the retailer buying from them is reaching (eg ebay) to get the most money for their stuff.

Sorry for the rant just seems like common sense to me. If you need to sell your current hardware for a new piece of hardware you should probably re-assess whether this is the right move for you. You may be left with nothing to use if you are relying on a single piece of hardware and it doesn't work out. Additionally having a few backups is never a bad idea anyways.
DJTorchmusic 7:28 AM - 27 March, 2014
Hmmm, Maybe I'll hold off on the SZ and get a pair of slightly used SC3900s and keep the DDJ-SX? Best of Both worlds, right?
shadow23 7:47 AM - 27 March, 2014
@deejdave I agree with you. Not really sure when I will get the SZ as the store is still waiting for Pioneer to get the SZ.
TBH I'm over the SZ. I have been having fun playing with my SR lately. Don't get me wrong I'll be excited when I do get a phone call to pick up my SZ. But ATM don't really care if it takes 3 weeks or more before I get one.
Melvin Gauld 9:03 AM - 27 March, 2014
www.tonecontrol.eu
A proper case for the sz^^^^
DjCity 11:00 AM - 27 March, 2014
Quote:
www.tonecontrol.eu
A proper case for the sz^^^^


Ships in 42 days.
Just Mike 1:37 PM - 27 March, 2014
Quote:
^^^^ Bingo!! I I feel the same way. I love the gear I have and research enough to make sure I will have use prior to purchase. I also do not believe in selling my gear and rarely do so. IF I do it is because I just have no use for it or it just sucks that bad.

For instance I:

Purchasing my Rane64 made my Rane62 useless (to me) = Upgrade - Sold the 62 to a friend only because I felt it was better than having it sit in box in storage.

Purchasing my 900SRT made my 900Nexus useless = Upgrade - I didn't need the money so I traded for a Urei 1620 rotary mixer.

Purchasing my DDJ-SZ does NOT make my SX useless IMO so I will keep both.

All to often you hear of so many people selling this for that with DJ gear. These are usually the same people that live their life this way (eg sell 5 video games for 1 new one) but they don't realize just how much they are losing. I am not saying everyone should be hoarders but people sould smarten up and try to reach the same secondhand customer base that the retailer buying from them is reaching (eg ebay) to get the most money for their stuff.

Sorry for the rant just seems like common sense to me. If you need to sell your current hardware for a new piece of hardware you should probably re-assess whether this is the right move for you. You may be left with nothing to use if you are relying on a single piece of hardware and it doesn't work out. Additionally having a few backups is never a bad idea anyways.



+1

I still have the Stanton "Da Scratch", (only because no one wants it)
Still have CDJ 850's
Still have ddj-SX
Sold NS7 after buying NS7 II
Still have NS7 II
Now owner of DDJ-SZ( will keep when I get one that works properly)

I still use all of them (except Stanton) at some point or the other.
DjCity 1:48 PM - 27 March, 2014
I should be getting my SZ tomorrow.
Hopefully I will have no issues.

I'm not a big fan of selling gear either.

I have the reloop rp8000's but I still have my 1200mk2's and mk5's.

I have the SZ coming hopefully tomorrow but I still have the white SX and the black SX.

I still have the white NS6. I would have still had the NS7 had it not died.

I have a Rane 64 but still have my 57sl.

I still have a pair of CDJ 800's.

I do need to get rid of some of this stuff though. Looking at this list, I have tooooooo much gear.
Just Mike 2:01 PM - 27 March, 2014
Quote:
I should be getting my SZ tomorrow.

Hopefully I will have no issues.



I'm not a big fan of selling gear either.



I have the reloop rp8000's but I still have my 1200mk2's and mk5's.


+1



I have the SZ coming hopefully tomorrow but I still have the white SX and the black SX.



I still have the white NS6. I would have still had the NS7 had it not died.



I have a Rane 64 but still have my 57sl.



I still have a pair of CDJ 800's.



I do need to get rid of some of this stuff though. Looking at this list, I have tooooooo much gear.
DjCity 2:09 PM - 27 March, 2014
So...

I was told that I probably won't get it tomorrow but either Monday or Tuesday.

It's cool, I can wait.

I just hope the one I get is issue free.
dj-freestyle 4:46 PM - 27 March, 2014
Guys with sz, does loop shoft work right with 1.6 or 1.6.1. it works right for me in 1.6 but not in 1.6.1? witch are you guys using?
damehype 5:15 PM - 27 March, 2014
Can anyone else confirm that the software DJ-FX are no longer post fader as they were on the SX? Had a play with one today and they weren't. This would really suck. This is how I normally perform Echo Out on the SX and it seems that with the addition of the Color FX, this functionality has been removed from the DJ-FX on the SZ
owenbizzle 5:19 PM - 27 March, 2014
Got mine in UK today!! Same problem!! Exactly what everyone else is experiencing and its not people being picky!! For an urban scratch dj its not really usable at a gig right now!! it will make you look stupid!!
damehype 5:22 PM - 27 March, 2014
Most people's fingertips, the bit right next to the nail, are calloused. Could this be the reason?
shadow23 5:22 PM - 27 March, 2014
Quote:
Got mine in UK today!! Same problem!! Exactly what everyone else is experiencing and its not people being picky!! For an urban scratch dj its not really usable at a gig right now!! it will make you look stupid!!


Do you have the issue on both platters or just one side?
shadow23 5:24 PM - 27 March, 2014
Quote:
Most people's fingertips, the bit right next to the nail, are calloused. Could this be the reason?

No it's not. Like mentioned before that my DDJ-SR can sense any part of your finger. Also the right platter on the SZ I returned could sense the tips of my fingers.
dj-freestyle 5:26 PM - 27 March, 2014
The discusion over effects not being post fader has been discuseed to death. its because of the ability to use turntbales or cdjs with it plus its a controller. the hardware effects built in are post fader so you can echo out still . its expalined by serato a bunch in another thread.
dj-freestyle 5:27 PM - 27 March, 2014
Seems to be a uk thing more though correct? maybe il off.
Just Mike 5:29 PM - 27 March, 2014
Quote:
Most people's fingertips, the bit right next to the nail, are calloused. Could this be the reason?

Quote:
Quote:
Most people's fingertips, the bit right next to the nail, are calloused. Could this be the reason?

No it's not. Like mentioned before that my DDJ-SR can sense any part of your finger. Also the right platter on the SZ I returned could sense the tips of my fingers.

The SZ is supposed to respond to touch. If one deck does it, so should the other deck.
Just Mike 5:30 PM - 27 March, 2014
Quote:
Got mine in UK today!! Same problem!! Exactly what everyone else is experiencing and its not people being picky!! For an urban scratch dj its not really usable at a gig right now!! it will make you look stupid!!

+1
damehype 5:31 PM - 27 March, 2014
Quote:
The discusion over effects not being post fader has been discuseed to death. its because of the ability to use turntbales or cdjs with it plus its a controller. the hardware effects built in are post fader so you can echo out still . its expalined by serato a bunch in another thread.


But are the color FX customizable. The longest interval is 1/2 beat. Would you have the link to that thread freestyle?
shadow23 5:31 PM - 27 March, 2014
Quote:
The SZ is supposed to respond to touch. If one deck does it, so should the other deck.


+1000
A product with any issues should be returned especially the SZ with it's big price tag.
Kross-ddj 5:37 PM - 27 March, 2014
Quote:
Got mine in UK today!! Same problem!! Exactly what everyone else is experiencing and its not people being picky!! For an urban scratch dj its not really usable at a gig right now!! it will make you look stupid!!

Please post here: forums.pioneerdj.com
dj-freestyle 5:39 PM - 27 March, 2014
serato.com


for dame
damehype 5:42 PM - 27 March, 2014
Thanks bro
dj-freestyle 5:43 PM - 27 March, 2014
no problem.
Kross-ddj 5:47 PM - 27 March, 2014
Quote:
Quote:
The SZ is supposed to respond to touch. If one deck does it, so should the other deck.


+1000
A product with any issues should be returned especially the SZ with it's big price tag.

There are bound to be bugs to start with, if anyone wanted something that was 100% reliable then maybe they should have waited a while.... I still have my SZ, had it almost month and use it nearly everyday, I'm quite confident that a firmware fix is on the way, if it was a hardware issue then I doubt they would be still shipping the SZ.... Like I've said before, the SZ DOES detect the finger tip but does not respond..... This is proven by putting a tip on (no response) then using you other hand on the other side of jog to which you would normally get a response, but because you finger tip is keeping the status locked at 'not enough coverage to respond' then putting the hand on makes no difference at all........ So if you look at it from a logical point of view, there is no problem with the SZ detecting, but the problem lies with the response....... Wake me up when they release the new firmware zzzzzzzz :)
dj-freestyle 5:48 PM - 27 March, 2014
i see people with sx having loop shift issue to so not just me. thank god.
shadow23 5:52 PM - 27 March, 2014
Quote:

There are bound to be bugs to start with, if anyone wanted something that was 100% reliable then maybe they should have waited a while


I agree but the platter is a major one and Pioneer should've made sure at least that the platter on the SZ was at least 100%.
dj-freestyle 5:56 PM - 27 March, 2014
I agree but almost every complex dj product put out has issues. Think about it and one that connects to a computer of witch there are hundreds of different types and with touch tech there is humidity issues and evverybody touch is different. kind of amazing not more issues to be honest.
dj-freestyle 5:57 PM - 27 March, 2014
Its a complex thing these controllers do and control. we are used to stuff just working i guess.
Melvin Gauld 6:01 PM - 27 March, 2014
Sorry but for £1,749 to have an issue with the platter I see that like a car with a dodgy steering wheel. Yes I know there's no danger to life but in terms of the platter it is one of the primary parts of the kit. You 'control' the audio with the platter and pio 'seem' to have not got it right. It's a controller that seems to have issues with the control. I know there's only a few people on here with this issue but there's only a few gone to market to date. Maybe there's lots of others who have not looked and found this thread to report on it. Time will tell I guess but I'm surprised pio isn't all over this like a rash.
shadow23 6:01 PM - 27 March, 2014
Quote:
I agree but almost every complex dj product put out has issues. Think about it and one that connects to a computer of witch there are hundreds of different types and with touch tech there is humidity issues and evverybody touch is different. kind of amazing not more issues to be honest.

Very true. But like I said the platters are one of the main parts of a controller. Wouldn't have been worried if the LEDs on the controller has issues or any other issue. But for me the platters are very important. It's enough to annoy me, but that's just me.
Certified Quality Entertainment 6:08 PM - 27 March, 2014
Quote:
Seems to be a uk thing more though correct? maybe il off.


I was just going to say that...does anyone in the States have this issue??
shadow23 6:10 PM - 27 March, 2014
I could be the first ever SZ (ex)owner in Australia that has platter issues that's been posted here.
shadow23 6:11 PM - 27 March, 2014
Quote:
I could be the first ever SZ (ex)owner in Australia that has platter issues that's been posted here.


But the shop I got mine from said they have the same platter issue as the display model in the store.
Just Mike 6:13 PM - 27 March, 2014
Quote:
Quote:
Seems to be a uk thing more though correct? maybe il off.


I was just going to say that...does anyone in the States have this issue??


I'm in Tennessee
owenbizzle 6:17 PM - 27 March, 2014
Quote:
Quote:
Got mine in UK today!! Same problem!! Exactly what everyone else is experiencing and its not people being picky!! For an urban scratch dj its not really usable at a gig right now!! it will make you look stupid!!


Do you have the issue on both platters or just one side?


Both sides!! you can tell as soon as you switch it on, without a computer connected cause it still shows the touch in the middle of the jog wheel and before i had even plugged it into Serato i knew it was dodgy!!
Just Mike 6:19 PM - 27 March, 2014
Quote:
Quote:
Quote:
The SZ is supposed to respond to touch. If one deck does it, so should the other deck.


+1000
A product with any issues should be returned especially the SZ with it's big price tag.

There are bound to be bugs to start with, if anyone wanted something that was 100% reliable then maybe they should have waited a while.... I still have my SZ, had it almost month and use it nearly everyday, I'm quite confident that a firmware fix is on the way, if it was a hardware issue then I doubt they would be still shipping the SZ.... Like I've said before, the SZ DOES detect the finger tip but does not respond..... This is proven by putting a tip on (no response) then using you other hand on the other side of jog to which you would normally get a response, but because you finger tip is keeping the status locked at 'not enough coverage to respond' then putting the hand on makes no difference at all........ So if you look at it from a logical point of view, there is no problem with the SZ detecting, but the problem lies with the response....... Wake me up when they release the new firmware zzzzzzzz :)


I understand your problem, but there "IS" an issue. It appears that different people have the same issue with different levels of severity. If I have three fingers on the platter or if in play mode and I am holding the platter and it stops or doesn't register my touch.....That's a problem. From a logical point of view, IF it is the same technology as the DDJ-SX, these things should not happen.
Just Mike 6:21 PM - 27 March, 2014
Quote:
Quote:
Quote:
Quote:
The SZ is supposed to respond to touch. If one deck does it, so should the other deck.


+1000
A product with any issues should be returned especially the SZ with it's big price tag.

There are bound to be bugs to start with, if anyone wanted something that was 100% reliable then maybe they should have waited a while.... I still have my SZ, had it almost month and use it nearly everyday, I'm quite confident that a firmware fix is on the way, if it was a hardware issue then I doubt they would be still shipping the SZ.... Like I've said before, the SZ DOES detect the finger tip but does not respond..... This is proven by putting a tip on (no response) then using you other hand on the other side of jog to which you would normally get a response, but because you finger tip is keeping the status locked at 'not enough coverage to respond' then putting the hand on makes no difference at all........ So if you look at it from a logical point of view, there is no problem with the SZ detecting, but the problem lies with the response....... Wake me up when they release the new firmware zzzzzzzz :)


I understand your problem, but there "IS" an issue. It appears that different people have the same issue with different levels of severity. If I have three fingers on the platter or if in play mode and I am holding the platter and it stops or doesn't register my touch.....That's a problem. From a logical point of view, IF it is the same technology as the DDJ-SX, these things should not happen. I know there will be bugs, but is it to much to ask for the jog wheels to work properly?
Just Mike 6:25 PM - 27 March, 2014
@ Kross.....you started this thread...I thank you for that. Are you now stating that it is not a problem for you? What changed on your end?

Your qoute: "It seems also that the jog wheels only detects the initial touch and once the jog wheel starts moving then no matter how much more of you hand you put on it does not respond until you remove you hand and put it back on"
Kross-ddj 8:39 PM - 27 March, 2014
Quote:
@ Kross.....you started this thread...I thank you for that. Are you now stating that it is not a problem for you? What changed on your end?

Your qoute: "It seems also that the jog wheels only detects the initial touch and once the jog wheel starts moving then no matter how much more of you hand you put on it does not respond until you remove you hand and put it back on"

I said there is no problem with the jog wheel 'detecting', but the problem lies with the SZ's response to the 1 finger, because if it did not 'detect' the finger tip, then it would have responded if you put your hand on the other side (with the finger still in contact)..... At no point did I say that this is NOT a problem to ME, I'm trying to say that I am more swayed towards a firmware issue rather than a hardware issue.... Of course it's a problem that needs fixing, and I love the SZ that much that I'm prepared to wait for a fix....
DJTorchmusic 9:43 PM - 27 March, 2014
It would be nice if Pioneer let us know what the problem is so we can make a decision on what to do next. They must know, by now, there's a problem and there should clearly be a diagnosis also. This is not some obscure button that hardly gets used, this is the freakin' platter lol!
shadow23 9:59 PM - 27 March, 2014
Quote:
It would be nice if Pioneer let us know what the problem is so we can make a decision on what to do next. They must know, by now, there's a problem and there should clearly be a diagnosis also. This is not some obscure button that hardly gets used, this is the freakin' platter lol!

Yeah it's a worry when Pulse said that "Pioneer is looking into the issue". You'd think by now Pioneer would bring out a statement acknowledging the platter issue and reassure customers that new firmware is being worked on to fix the issue.
Melvin Gauld 10:22 PM - 27 March, 2014
Drunk on success
hottiredandsexy 11:20 PM - 27 March, 2014
Watchwww.youtube.com

Seems like this guy got a working unit
Culprit 11:24 PM - 27 March, 2014
Quote:
Watchwww.youtube.com

Seems like this guy got a working unit


Nice!
DJTorchmusic 11:59 PM - 27 March, 2014
Is it safe to say some work and some don't?
Joee 12:03 AM - 28 March, 2014
Quote:
Is it safe to say some work and some don't?

it's safe to say, anyone that wants to buy a sz should wait till they figure out what this problem is
DjCity 12:26 AM - 28 March, 2014
Too late.

Mine arrives tomorrow.
DJTorchmusic 12:35 AM - 28 March, 2014
If some work and some don't , maybe a "re-flash" of the same firmware update will fix the problem? It's not a sure thing, but for person who doesn't wanna pack up their SZ and return, hoping the next one is "clean", a re-flash might be a convenient solution.
akakak 12:59 AM - 28 March, 2014
That's a good idea. Any luck?
shadow23 1:02 AM - 28 March, 2014
Quote:
If some work and some don't , maybe a "re-flash" of the same firmware update will fix the problem? It's not a sure thing, but for person who doesn't wanna pack up their SZ and return, hoping the next one is "clean", a re-flash might be a convenient solution.

I actually did that with the SZ I had and nothing changed.
Ragman 1:23 AM - 28 March, 2014
Quote:
Watchwww.youtube.com

Seems like this guy got a working unit

Dood just sold some SZ's. LOL... Good set.
deejdave 1:45 AM - 28 March, 2014
I'll find out tomorrow evening if I am in the clear or not. Got mine today!!!! YAYYY!! LOL
pdidy 1:45 AM - 28 March, 2014
Quote:
Quote:
Watchwww.youtube.com

Seems like this guy got a working unit

Dood just sold some SZ's. LOL... Good set.

yea, that was pretty freakin impressive on a controller no less.
DJTorchmusic 2:20 AM - 28 March, 2014
Quote:
Quote:
If some work and some don't , maybe a "re-flash" of the same firmware update will fix the problem? It's not a sure thing, but for person who doesn't wanna pack up their SZ and return, hoping the next one is "clean", a re-flash might be a convenient solution.

I actually did that with the SZ I had and nothing changed.


Dang...
Ragman 2:33 AM - 28 March, 2014
Quote:
I'll find out tomorrow evening if I am in the clear or not. Got mine today!!!! YAYYY!! LOL

Good luck Dave. Hope you post some positive news. ;-)
Ragman 2:34 AM - 28 March, 2014
I wonder what the odds are of someone getting a bad SZ controller? 1 out of 10, 1 out of 100. We may never know.
saintsimon 2:34 AM - 28 March, 2014
I got my unit set up and just tested the jog wheels. One finger detection does NOT work on both wheels but everything else does. I think this is perfectly fine in real world practice. Uploading video in 30 minutes or so.
Here is my unit in it's new home.
i.imgur.com
saintsimon 2:40 AM - 28 March, 2014
Btw only two things upset me but I'm not gonna hold it against pioneer since these can be easily forgiven. The controller is a bit more plasticky and Knobs are bit more wobbly than I expected. It still feels like a lightweight unit (i mean build/durability wise). I'm okay with this. Also. 2nd issue that was a bit alarming....The jogwheel surfaces DO have a bit of seperation! It's almost like the silver surface of the jog wheel is like a sticker. There is a small part that has a "lift" like that Japanese YouTube video showed. This is also not detrimental. ...i bought this unit to get better at DJing, not for pristine flawlessness.
DJTorchmusic 2:51 AM - 28 March, 2014
I'm considering the NS7 MK2 route, but the only issue is I would be married to only Serato DJ, which I'm not sold on at all. Until I put that patch on it, I couldn't even get the software to stay open.
shadow23 2:54 AM - 28 March, 2014
Quote:
...i bought this unit to get better at DJing, not for pristine flawlessness.

Well if you're not worried about spending that much money on a DJ gear, then it's okay. I'm a bit pedantic though. Just an example how pedantic I am. When the HTC One came out HTC boasted about "Zero Gap Technology" with their handset. They were around at the time between $600 to $800 out of contract (outright price).

I returned 2 handsets because there were gaps. I simply argued with the store manager that it's a manufacturing defect. I pointed out that the display model had no gaps. So I told him it was unacceptable. He ended up finding one with no gaps and I left the shop with the handset with no manufacturing defect.

Now with the SZ I'm paying around $2200AUD. If it has defects with the platter and I can see that it will affect my performance. I'm sending the sucker back and get a refund. Even when I get the 2nd SZ I ordered if that has defects, I'm going to back and get a refund and most probably will wait until Pioneer sorts out this issue before I even buy another SZ.
saintsimon 3:20 AM - 28 March, 2014
I can respect that point of view Shadow. I definitely do have the tendency to feel that way. $2200 AUD is $2200 AUD no matter how many ways you look at it. So I know it's one of those things - you want to hold the manufacturer to their word. I just feel like for me - I think I'll be spinning my wheels just getting no where - if I can't accept a few flaws here and there. I don't know though - my unit appears to be working fine with exception to the one finger touch - the sensitivity issue could be more serious on your guy's units and I just probably am not realizing how bad it is. I just literally spent less than 10 minutes on the unit so I'm still figuring out what (if any) flaws exist with this.
BTW - I just found out something very important I don't think anyone else brought up. I'm glad in that way I'm taking part as in the first wave of these units. It's part of my good nature to help and be informative (in that way, I AM the Pioneer, not them! haha...
I don't know if what I stumbled on is a big deal but I'm gonna upload a ten minute video to show you guys what my observations are on the jog wheel. Cheers!
BTW - I'm from Southern California. Bought the unit from AGI Pro DJ for $2k (I know, I know, I could've got it cheaper blah blah, but I don't care, I sold all my other crappy gear and this unit cost me $0 after recooping costs from old gear (old mp3 controllers/mixers/crappy numark CDJs etc).
Hold tight. Uploading video in a few....
saintsimon 3:23 AM - 28 March, 2014
Ooops. Meant to continue that last part...about the unit...The unit I have has a manufacturing date from February 2014. Unit was made in...Malaysia? interesting. I hope the unit doesn't end up going missing. Ha! (sorry, too soon?)
shadow23 3:45 AM - 28 March, 2014
Quote:
I just feel like for me - I think I'll be spinning my wheels just getting no where - if I can't accept a few flaws here and there. I don't know though - my unit appears to be working fine with exception to the one finger touch - the sensitivity issue could be more serious on your guy's units and I just probably am not realizing how bad it is. I just literally spent less than 10 minutes on the unit so I'm still figuring out what (if any) flaws exist with this.

No doubt you are one of the lucky ones that have a good SZ. If my SZ was the same as yours then I would be happy with it. But my left deck just have serious sensitivity issues and had no choice but to return it. I didn't trust the shop, they might just stuff me around and send it away for repairs instead of replacing it. So I just told the manager I want a refund.
shadow23 3:52 AM - 28 March, 2014
The SZ doesn't necessarily have to be 100% flawless. I'm just annoyed with the platter issue. Like I said I use the platter a lot and it is one of the main parts I always use at home or when I'm doing a gig.

And if the platter is not 100% issue free then it will just annoy the hell out of me. All the rest I'm not really fussed on. The beat parameter on the SZ I had was wobbly too, including the MIC knobs. They didn't worry me but it's just that damn platter that gets under my skin.
owenbizzle 3:52 AM - 28 March, 2014
If you work in nightclubs and scratch this will 100% make you look stupid a couple of times a night!! if you don't need to scratch then i can see how it wouldn't worry you, but its a numbers game, i literally drop every tune in scratching rather than pressing the play button and if you do that enough, a few times a night it is gonna make you miss your drop or mixing point!!

For me personally it is not fit for purpose, so i am and gonna ring the supplier tomorrow and try and get it swapped out,

I personally think this is a hardware issue, because if some are okay and some not but the software is the same and the firmware is the same, the only other thing it can be is hardware!!

Thats why i'm not gonna wait and see, its getting returned!!
shadow23 3:54 AM - 28 March, 2014
Quote:
If you work in nightclubs and scratch this will 100% make you look stupid a couple of times a night!! if you don't need to scratch then i can see how it wouldn't worry you, but its a numbers game, i literally drop every tune in scratching rather than pressing the play button and if you do that enough, a few times a night it is gonna make you miss your drop or mixing point!!

For me personally it is not fit for purpose, so i am and gonna ring the supplier tomorrow and try and get it swapped out,

I personally think this is a hardware issue, because if some are okay and some not but the software is the same and the firmware is the same, the only other thing it can be is hardware!!

Thats why i'm not gonna wait and see, its getting returned!!


+1000
saintsimon 4:08 AM - 28 March, 2014
I agree with you on that, if you can't scratch the way you normally would on a pair of technics, then you should definitely return the fault ddj-sz because I'm not seeing any issues with drop outs when touching the platter with nothing less than a deliberate touch with two or more fingers. One finger action does work but there is a caveat. I'm in the process of an upload to share my observations - the upload time is incredibly slow - might be another hour or so :[
shadow23 4:12 AM - 28 March, 2014
Quote:
the upload time is incredibly slow - might be another hour or so :[


Yes uploads just stinking slow on my end too (well when I was doing it).
saintsimon 4:37 AM - 28 March, 2014
Video is ready! It's 10 minutes long - the part I really wanted to drive home - happens around the 5 min. mark but please feel free to watch all the way thru.

youtu.be

Let me know your guys' thoughts on this.
Second video coming up shortly (same thing just with music this time).
pdidy 4:56 AM - 28 March, 2014
Interesting find saintsimon
shadow23 5:02 AM - 28 March, 2014
Quote:
Video is ready! It's 10 minutes long - the part I really wanted to drive home - happens around the 5 min. mark but please feel free to watch all the way thru.

youtu.be

Let me know your guys' thoughts on this.
Second video coming up shortly (same thing just with music this time).

Very interesting find. Mine was just weird. I didn't have any part of my body on the SZ when I did the video besides my fingers but the right deck sensed the tips of my fingers. It was definitely more sensitive than the left.
pdidy 5:13 AM - 28 March, 2014
So my guess is if you use something like an electronic grounding strap (static electricity strap )the unit might work even better....hmmm www.school-for-champions.com
saintsimon 5:21 AM - 28 March, 2014
Yeah, it looks like we need to be tethered in to the unit - no leaving the booth! haha

Here is video #2 - music test with jogwheels.

youtu.be

Moreorless the same shit. Not as useful. Just with a banging tune to test the jogwheels detecting the special touch.
Culprit 5:23 AM - 28 March, 2014
by any chance, did the sz come with those plastic coverings you have to peel off like some new controllers come with? my ns6 had these thin blue coverings when it came new and I had the same issue until I peeled them off.
Culprit 5:27 AM - 28 March, 2014
Quote:
Yeah, it looks like we need to be tethered in to the unit - no leaving the booth! haha

Here is video #2 - music test with jogwheels.

youtu.be

Moreorless the same shit. Not as useful. Just with a banging tune to test the jogwheels detecting the special touch.


wow, could be a grounding issue. Maybe a ground issue with your electrical outlet? try another outlet and see what happens.

If it is the unit, this should be an easy fix for pioneer to do with these units
shadow23 5:28 AM - 28 March, 2014
I already tried different outlets in my house and that didn't help the SZ I had.
shadow23 5:30 AM - 28 March, 2014
If it is a grounding issue then it is a hardware issue.
saintsimon 5:30 AM - 28 March, 2014
Nope, no protective sheet/film except for the thin white foamy sheet that covers the unit.

In fact - I was sorely disappointing by how little came with the unit. It's like Pioneer was trying to really cut costs with EVERY part of this unit - it really is about the bottom dollar. I sound like a bitter resentful consumer, but I'd like to feel like I was wine'd and dine'd before I get **** up the ass $2k. Haha! I'm playing - the unit is really worth it though. I could care less for stickers n shit, but hey - this is my first pioneer product. I don't think it really sells me to stay with them if Technics, Vestax, Allen and Health, ..man almost every company, does their job of making you feel like you joined their fan club when you buy their gear.
Culprit 5:30 AM - 28 March, 2014
Quote:
I already tried different outlets in my house and that didn't help the SZ I had.


Word


Quote:
If it is a grounding issue then it is a hardware issue.


Definitely
Kross-ddj 9:29 AM - 28 March, 2014
Quote:
Quote:
I already tried different outlets in my house and that didn't help the SZ I had.


Word



Quote:
If it is a grounding issue then it is a hardware issue.


Definitely

Not sure if im missing something here.... but mine is also very responsive when I am touching the SZ with another hand....but.... surely this means that the SZ 'IS' grounded, and when we touch the SZ with the other hand, we are grounding ourselves.... (im not that clued up on electrics)... because the jog wheels work fine when I touch my PC tower with the other hand also??
Culprit 9:32 AM - 28 March, 2014
Maybe the platters are not properly grounded or the wiring in the platters in not making a good contact.
Culprit 9:34 AM - 28 March, 2014
Or a design flaw :/
pdidy 9:40 AM - 28 March, 2014
Quote:
because the jog wheels work fine when I touch my PC tower with the other hand also??

which is to be expected, touching your pc can be the same as touching your ddjsz in the electical world when it come to grounding.
Kross-ddj 9:53 AM - 28 March, 2014
Quote:
Quote:
because the jog wheels work fine when I touch my PC tower with the other hand also??

which is to be expected, touching your pc can be the same as touching your ddjsz in the electical world when it come to grounding.


Yes! So what I am saying is that my SZ is grounded, so if we touch the SZ or PC tower then by grounding 'ourselves' this is making it more responsive..... So I still believe that a firmware update so we can adjust the sensitivity is what is needed..... I'm just not sure how it's a 'grounding' issue with the SZ? Surely this is showing that the jogs are not defective?? The SX probably had this same issue but because we could adjust them up slightly to eliminate this slight under sensitivity... Then it was ok .
akakak 10:43 AM - 28 March, 2014
Not on my sx.
Kross-ddj 1:00 PM - 28 March, 2014
forums.pioneerdj.com
This post proves the problem was present on the SX but the jogs were adjustable, we NEED to be able to adjust the jog wheels in the advanced menu on the SZ.... It's a MUST, just like the SB....
akakak 1:04 PM - 28 March, 2014
I mean, the problem exists on my SX, to the degree where even the adjustments don't help.
owenbizzle 2:08 PM - 28 March, 2014
can anyone post a video of their jog wheel working perfectly?

i haven't seen anyones that works 100% for sure, just people saying it works 100%
dj-freestyle 2:09 PM - 28 March, 2014
We used them at gigs last night and no issues . All worked perfect and sounded awesome . All different power hookups and such . I'm posted videos of my platters working perfectly above so must really be scattered .
dj-freestyle 2:10 PM - 28 March, 2014
I posted plenty above . We have 3 all perfect . Most of these guys saw them .
dj-freestyle 2:13 PM - 28 March, 2014
s950.photobucket.com


Think that's it
dj-freestyle 2:14 PM - 28 March, 2014
dj-freestyle 2:14 PM - 28 March, 2014
Not sure witch sorry
Ragman 2:33 PM - 28 March, 2014
Quote:
can anyone post a video of their jog wheel working perfectly?

i haven't seen anyones that works 100% for sure, just people saying it works 100%

Watchwww.youtube.com
owenbizzle 3:09 PM - 28 March, 2014
Quote:
Quote:
can anyone post a video of their jog wheel working perfectly?

i haven't seen anyones that works 100% for sure, just people saying it works 100%

Watchwww.youtube.com


Cool at least some peoples are working as they should!!

It seems like it must be a grounding issue on some units,

I have called my supplier waiting for a call back,

Owen
Culprit 4:11 PM - 28 March, 2014
Different usb cable?
Kross-ddj 4:18 PM - 28 March, 2014
Just had this reply from Pioneer on Facebook:
Hi Keith, thank you for reporting this issue. We are aware some users are experiencing Jog Wheel sensitivity issues with the DDJ-SZ and are currently investigating.
We will release more info as soon as we learn more. Thank you for your patience.
Kross-ddj 4:27 PM - 28 March, 2014
Can someone please explain this "grounding issue" and how this makes the SZ jogs a little less sensitive?? The only thing we need is for the jog sensitivity to be adjustable.... For everyone who's jog wheels are fine, then the setting it's currently at must be spot on for your power supply, environment, etc.... If I ground myself when touching the jog then it makes them a little bit more responsive.... But I can't see how this is a 'grounding issue'?? This is just my point of view as I'm no expert.... It all boils down to the fact that there are various different things that can effect the sensitivity of the jog wheels so each user needs to be able to tweak this setting to their own preference...
Unless someone know how the jogs actually work and that I'm missing something?
Pulse 4:36 PM - 28 March, 2014
Pioneer has released this official statement, which I'm posting here and will make a new thread and get the Serato team to sticky it for a bit...

-------------

Dear valued Pioneer customers,

We received reports from some of DDJ-SZ users regarding the Jog platter sensitivity issue. To those who reported this issue, we sincerely thank you for taking your precious time to provide us with the information.

Our engineers have been, and are still, investigating possible causes of this issue.
However, it would take some more time to precisely evaluate and analyze the investigation results. We will provide you with any updates on the status of this issue by mid April at the latest.

We sincerely appreciate your kind patience and understanding.

Sincerely,
Pioneer DJ
shadow23 4:38 PM - 28 March, 2014
Quote:
Pioneer has released this official statement, which I'm posting here and will make a new thread and get the Serato team to sticky it for a bit...

-------------

Dear valued Pioneer customers,

We received reports from some of DDJ-SZ users regarding the Jog platter sensitivity issue. To those who reported this issue, we sincerely thank you for taking your precious time to provide us with the information.

Our engineers have been, and are still, investigating possible causes of this issue.
However, it would take some more time to precisely evaluate and analyze the investigation results. We will provide you with any updates on the status of this issue by mid April at the latest.

We sincerely appreciate your kind patience and understanding.

Sincerely,
Pioneer DJ

Ahh thanks Pulse!!

Now that's more like it. At least they finally made a statement about the issue.
dj-freestyle 4:40 PM - 28 March, 2014
Pulse has always been on here and replied
To any message I sent him . They are watching
dj-freestyle 4:43 PM - 28 March, 2014
I'm guessing they will add the adjustment in that set up mode where adjust fader and midi signal and stuff . Seems most likely
shadow23 4:44 PM - 28 March, 2014
Quote:
Pulse has always been on here and replied
To any message I sent him . They are watching


I know Pulse is watching but it's about time Pioneer actually made a statement regarding the issue. At least now SZ owners will have something to look forward to. Unlike before everyone was in the dark as to what was going on.
dj-freestyle 4:45 PM - 28 March, 2014
For sure . I'm sure takes time to get it to engineers and stuff but I'm glad they are looking . Half the battle
dj-freestyle 4:47 PM - 28 March, 2014
Even with I'm working I'm pulling for everybody else. Helps us all in big picture just hope it doesn't fix rest and screw mine up . That would suck lol
saintsimon 4:48 PM - 28 March, 2014
Pulse, I hope the videos I posted are of some use.

Please let us know if having a body part on the unit can help with understanding the behavior of the jogwheels / or perhaps finding a work around in increasing detecting on the jogwheel can help with the review/investigation on Pioneer's Quality Control team.

Thanks for checking with us.

Here are the links to videos again for your convenience.
Video 1 - Watchwww.youtube.com
Video 2 - Watchwww.youtube.com

Let us know if you have any specific questions on our settings (i.e. manufacture date, location, etc.).
shadow23 4:48 PM - 28 March, 2014
Quote:
Even with I'm working I'm pulling for everybody else. Helps us all in big picture just hope it doesn't fix rest and screw mine up . That would suck lol


I doubt it will screw yours up, you lucky man. Thanks for your involvement even though yours have no issues.
Pulse 4:54 PM - 28 March, 2014
I can't spend as much time reading every post as I'd like or as is clearly needed, but the engineers are watching key threads, this one included, and I'm certain they've seen many of the videos. Information like the manufacture date is not necessary - especially since most of you have the first production batch. Videos help as it's easier to cross the language barrier by being able to see what you're experiencing, although that being said, if you are able to describe what's actually happening, it does help. (Not pointing to any specific video in this particular thread, but I've viewed hundreds of videos over the years where the DJ doesn't say what he's doing or what the problem is and I have to try and guess.)

If there are any updates to this issue, we'll be sure to post here and at Pioneer. Again, thanks for your patience and if there's anything else you need in quick response, don't hesitate to send me a direct message.
Culprit 4:54 PM - 28 March, 2014
Im sitting on the sidelines i usually wait one year to buy anything new. I look forward to purchasing this product once its fixed
saintsimon 5:00 PM - 28 March, 2014
Quote:
I can't spend as much time reading every post as I'd like or as is clearly needed

If you could skip directly to the 5 minute mark - this will possibly bring in a little insight on something that was not previous brought up and might be helpful. Appreciate you taking the time.
Better yet... here is the link that jumps directly to the behavior I noticed:
youtu.be

Thanks Pulse!
saintsimon 5:02 PM - 28 March, 2014
Quote:
Even with I'm working I'm pulling for everybody else. Helps us all in big picture just hope it doesn't fix rest and screw mine up . That would suck lol


hey dj-freestyle, since your unit is working without issues - wanted to see how consistent your unit is compared to mine.

when you lightly tap the jog wheel with one finger (without any other body part touching the unit) do you get a touch response from the unit? or does it not register?
if you see halfway through the 1st video i posted - you'll see what i mean from a 1 finger tapping (pushing a doorbell) versus... compared to a 1 finger pressing (like getting a finger print)
akakak 5:09 PM - 28 March, 2014
Quote:
Im sitting on the sidelines i usually wait one year to buy anything new. I look forward to purchasing this product once its fixed


Just in time for the DDJ-SZ+
shadow23 5:10 PM - 28 March, 2014
Quote:
I can't spend as much time reading every post as I'd like or as is clearly needed, but the engineers are watching key threads, this one included, and I'm certain they've seen many of the videos. Information like the manufacture date is not necessary - especially since most of you have the first production batch. Videos help as it's easier to cross the language barrier by being able to see what you're experiencing, although that being said, if you are able to describe what's actually happening, it does help. (Not pointing to any specific video in this particular thread, but I've viewed hundreds of videos over the years where the DJ doesn't say what he's doing or what the problem is and I have to try and guess.)

If there are any updates to this issue, we'll be sure to post here and at Pioneer. Again, thanks for your patience and if there's anything else you need in quick response, don't hesitate to send me a direct message.

All I can say is a BIG THANK YOU Pulse!

I'm glad to hear that the engineers are watching this thread as well.
Sulli 5:24 PM - 28 March, 2014
So for those of you with the issue does it work when you have one hand on the cross fader (or maybe touching the metal area under cross fader) while scratching the jog wheel? Because normally when scratching you'll have one hand on the cross fader anyway.. But even if this works it would be nice to have sensitivity adjustment added.
shadow23 5:30 PM - 28 March, 2014
Quote:
So for those of you with the issue does it work when you have one hand on the cross fader (or maybe touching the metal area under cross fader) while scratching the jog wheel? Because normally when scratching you'll have one hand on the cross fader anyway.. But even if this works it would be nice to have sensitivity adjustment added.

When I had mine it probably worked. But since my other hand was not touching the metal part of the SZ all the time it would've been inconsistent. Which creates problems for me because I normally drop a new track using the jog wheel or platter whatever you want to call it.
Kross-ddj 7:36 PM - 28 March, 2014
Quote:
I can't spend as much time reading every post as I'd like or as is clearly needed, but the engineers are watching key threads, this one included, and I'm certain they've seen many of the videos. Information like the manufacture date is not necessary - especially since most of you have the first production batch. Videos help as it's easier to cross the language barrier by being able to see what you're experiencing, although that being said, if you are able to describe what's actually happening, it does help. (Not pointing to any specific video in this particular thread, but I've viewed hundreds of videos over the years where the DJ doesn't say what he's doing or what the problem is and I have to try and guess.)

If there are any updates to this issue, we'll be sure to post here and at Pioneer. Again, thanks for your patience and if there's anything else you need in quick response, don't hesitate to send me a direct message.


Thanks Pulse..... all we need is communication ;)
Kross-ddj 7:40 PM - 28 March, 2014
Quote:
So for those of you with the issue does it work when you have one hand on the cross fader (or maybe touching the metal area under cross fader) while scratching the jog wheel? Because normally when scratching you'll have one hand on the cross fader anyway.. But even if this works it would be nice to have sensitivity adjustment added.

If I have my fingers on the crossfader (scratching) then there's not enough of my body touching the SZ to make a difference, but I definitely does make a difference when grounding yourself when touching the jogs..... it makes it more responsive but its still not 100%.... I think that the only thing this proves is that there are a lot of different factors that determine how sensitive the jogs are....
Kross-ddj 7:45 PM - 28 March, 2014
WOW, I know what DOES make a huge difference.... If you place your hand on one jog, then touch the other.... Its the most responsive I've seen it
DJTorchmusic 8:33 PM - 28 March, 2014
Quote:
I can't spend as much time reading every post as I'd like or as is clearly needed, but the engineers are watching key threads, this one included, and I'm certain they've seen many of the videos. Information like the manufacture date is not necessary - especially since most of you have the first production batch. Videos help as it's easier to cross the language barrier by being able to see what you're experiencing, although that being said, if you are able to describe what's actually happening, it does help. (Not pointing to any specific video in this particular thread, but I've viewed hundreds of videos over the years where the DJ doesn't say what he's doing or what the problem is and I have to try and guess.)

If there are any updates to this issue, we'll be sure to post here and at Pioneer. Again, thanks for your patience and if there's anything else you need in quick response, don't hesitate to send me a direct message.


I'm sorry to sound like a jerk. But Dude! The platter don't work! When someone touches the platter, it does not respond to the gesture like it's supposed to. Image you're using your macbook pro and your gesture a mouse click by tapping the mousepad? Instead of responding with a command (opening link, exe, etc) it does nothing. Same thing here.

I could go on, but I feel everyone on here and on youtube have made it clear what the issue is in a very articulate way. I just don't understand what more you or pioneer need to move forward with a fix.
shadow23 8:41 PM - 28 March, 2014
It still beats the hell out of me that Pioneer didn't have the sensitivity adjust on the SZ. What on earth were they thinking?
Just Mike 8:42 PM - 28 March, 2014
Quote:
Can someone please explain this "grounding issue" and how this makes the SZ jogs a little less sensitive?? The only thing we need is for the jog sensitivity to be adjustable.... For everyone who's jog wheels are fine, then the setting it's currently at must be spot on for your power supply, environment, etc.... If I ground myself when touching the jog then it makes them a little bit more responsive.... But I can't see how this is a 'grounding issue'?? This is just my point of view as I'm no expert.... It all boils down to the fact that there are various different things that can effect the sensitivity of the jog wheels so each user needs to be able to tweak this setting to their own preference...
Unless someone know how the jogs actually work and that I'm missing something?

Agree!!
DjCity 9:20 PM - 28 March, 2014
I just received my SZ but I doubt I will have time to test it before I go to tonight's show.

Tomorrow should be a fun day though.
damehype 9:43 PM - 28 March, 2014
Interesting thing I just noticed. If you are wearing your headphones, it works flawlessly as well
DJ_X_Trodinaire 10:03 PM - 28 March, 2014
Found a solution for the touch issue

Watchwww.youtube.com
shadow23 10:17 PM - 28 March, 2014
Quote:
Found a solution for the touch issue

Watchwww.youtube.com


LOL!
DJ_X_Trodinaire 10:20 PM - 28 March, 2014
Everyone's getting pissy mood. I had to get some laugh out of you all.

Im sure they will fix the touch issue.

Im happy with mine specially with the air horns!!
saintsimon 10:21 PM - 28 March, 2014
No no no...
THIS is how you get the jog wheels to react 100% of the time!
youtu.be
DjCity 10:31 PM - 28 March, 2014
I had a brief chance to turn the unit on and hook up my MBP. Had play time of about 5 minutes and YES! there is a problem.
There are NO gaps in my platters and it's something I could probably work around and get used to but the fingertip thing is REAL.

If you don't catch the platter in the RIGHT way, YOU SHORT!

I will have more of a chance to play with it more tomorrow but the issue is apparent.

Laying your finger pad down on the platter (like normal) produces what one would expect (Stopped Platter) but if you don't get enough of your finger pad on the platter at once, the thing just won't stop.

If you are trying to be quick, this WILL be a problem!
If you are careful, it's no issue but for URBAN DJ's...

IT'S A PROBLEM!

More to come tomorrow after further testing.
shadow23 10:46 PM - 28 March, 2014
Quote:
I had a brief chance to turn the unit on and hook up my MBP. Had play time of about 5 minutes and YES! there is a problem.


Damn! That's what some people don't understand that it is an issue. When you are being quick and you're not mindful of how you touch the platter this could be disastrous. We just have to see what fix Pioneer comes out with next month I guess.
DJTorchmusic 11:46 PM - 28 March, 2014
Quote:
Everyone's getting pissy mood. I had to get some laugh out of you all.

Im sure they will fix the touch issue.

Im happy with mine specially with the air horns!!


Most people who buy something expensive, just to find out that it doesn't work, they cannot use it and there's not immediate fix is hardly something to laugh at. As I've stated before, if it was some obscure knob that doesn't get a lot of use, then I could see "being pissy" as a slight overreaction. However, if it's something that you have to use...A LOT, then it's an issue. This is something you may expect from a $200.00 controller, not a $2000.00. If you have the money to "throw around" on defective gear, more power to you. But many of us don't. In addition, many may be buying this controller after selling one and may have a gig and no choice but to use their defective piece or borrow one. Is one's predicament something really to laugh at? I'm not...I'm concerned for my fellow DJs.
shadow23 11:49 PM - 28 March, 2014
Quote:
Most people who buy something expensive, just to find out that it doesn't work, they cannot use it and there's not immediate fix is hardly something to laugh at. As I've stated before, if it was some obscure knob that doesn't get a lot of use, then I could see "being pissy" as a slight overreaction. However, if it's something that you have to use...A LOT, then it's an issue. This is something you may expect from a $200.00 controller, not a $2000.00. If you have the money to "throw around" on defective gear, more power to you. But many of us don't. In addition, many may be buying this controller after selling one and may have a gig and no choice but to use their defective piece or borrow one. Is one's predicament something really to laugh at? I'm not...I'm concerned for my fellow DJs.


+10,000

Couldn't have said any better myself.
DJ_X_Trodinaire 12:49 AM - 29 March, 2014
I understand your statement, but if a person knew that the SZ they bought was from a first batch, they should know well ahead of any issues could, and has arise.

They should have waited.
I was prepared, every piece of gear I have purchase were from first batches.
Some had issues and were fixed.

And you said it yourself, If someone sold their only gear to get a new gear and has a gig right away, isn't that careless?
I have done it, Purchased a gear the same day and used it that night. BUT I had a backup, I was prepared.

I've been in Serato forum long enough that I have seen all the new gear, issues, fixes, and I am now well accustomed to its viscous life cycle. Any issues doesn't bother me as much anymore knowing that someone will try to fix it.

If there is no fix, then sell it! I like to give companies a chance.

Oh and I have a $200 DDJSB and there is no issue :)
deejdave 12:51 AM - 29 March, 2014
Quote:
Quote:
Everyone's getting pissy mood. I had to get some laugh out of you all.

Im sure they will fix the touch issue.

Im happy with mine specially with the air horns!!


Most people who buy something expensive, just to find out that it doesn't work, they cannot use it and there's not immediate fix is hardly something to laugh at. As I've stated before, if it was some obscure knob that doesn't get a lot of use, then I could see "being pissy" as a slight overreaction. However, if it's something that you have to use...A LOT, then it's an issue. This is something you may expect from a $200.00 controller, not a $2000.00. If you have the money to "throw around" on defective gear, more power to you. But many of us don't. In addition, many may be buying this controller after selling one and may have a gig and no choice but to use their defective piece or borrow one. Is one's predicament something really to laugh at? I'm not...I'm concerned for my fellow DJs.




Agreed but to a point. ANYONE who puts themselves in that spot kinda had it coming. Not having a backup for my backup is not a practice I would condone. I fully agree with you that after spending a pretty penny the consumer SHOULD fully expect it to work as intended. That being said the road leading to your new hardware of choice should not involve sacrificing ANY gear you depend on every day. IF purchasing something new means selling something you are currently using regularly it pretty much defines "out of your budget". I am truly not trying to be mean I just see way too much potential for things to go wrong and way too much room for error thus have no choice but to feel this pain is self inflicted.
DJ_X_Trodinaire 12:55 AM - 29 March, 2014
^ You have a better explanation of what I was trying to explain LOL
shadow23 1:05 AM - 29 March, 2014
I see your point guys. I'm always big into backup plans. And I'm not in that situation where I have nothing to use especially now I have returned my SZ. But it is careless of any company not have a better customer support.
At least either get the thing fixed straight away or give them a replacement. I'm pretty sure that people won't care if Pioneer replaced their SZ with an opened box model that is working properly with the same warranty.
Besides it won't do them any favors if they keep releasing products with defects and "will fix it later with a new firmware" attitude. It just ruins their reputation just a little bit. And that little bit can run into millions.
deejdave 1:24 AM - 29 March, 2014
^^ Agree 100%. The first step to fixing a problem is admitting there is a problem to fix. Thyey have not even properly completed this step yet. The good news is I ma not having these issues. I CAN reproduce the issue my using the tip of my finger at an almost 90 degree angle BUT this is NOT a normal position for me to be utilizing thus does not affect me in any way. Don't get me wrong it still worries me as if it is this way now (with keeping the fact that touch responsiveness seems to deteriorate over time in mind) I wonder if it will get worse at a later date.
Sulli 1:39 AM - 29 March, 2014
Hey guys I got my unit tonight (shipped from from Illinois) and I have this issue on both jog wheels.

I noticed that when I use the tip of my finger the jog wheel is detecting it, but not in vinyl mode, instead it is reacting as if I were touching the outside of the jog wheel. Can you guys confirm the same? So please recreate the tip of finger issue and instead of lifting your finger back up, turn the platter and you should notice that it's behaving as though you're touching the outside part instead of the top of the jog wheel (it helps to have a song loaded to hear the effect).

It's a pretty strange bug but should be fixable I think since the unit is detecting the touch but just seems to think it's coming from the outer edge instead of the top of the platter. I just hope it's just a firmware fix and not hardware because I don't want to send it back...
deejdave 1:41 AM - 29 March, 2014
From Illinois? djhookup.com I am guessing?
shadow23 1:43 AM - 29 March, 2014
Quote:
Hey guys I got my unit tonight (shipped from from Illinois) and I have this issue on both jog wheels.

I noticed that when I use the tip of my finger the jog wheel is detecting it, but not in vinyl mode, instead it is reacting as if I were touching the outside of the jog wheel. Can you guys confirm the same? So please recreate the tip of finger issue and instead of lifting your finger back up, turn the platter and you should notice that it's behaving as though you're touching the outside part instead of the top of the jog wheel (it helps to have a song loaded to hear the effect).

It's a pretty strange bug but should be fixable I think since the unit is detecting the touch but just seems to think it's coming from the outer edge instead of the top of the platter. I just hope it's just a firmware fix and not hardware because I don't want to send it back...

I can confirm that is was doing the same thing on the left platter. And it acts like a pitch bend. But the right platter was different story. It always detected the tips of my fingers/s.
DJDynasty 3:55 AM - 29 March, 2014
Just seen this

forums.pioneerdj.com
Sulli 5:02 AM - 29 March, 2014
Quote:
From Illinois? djhookup.com I am guessing?


Yup.. But obviously their not at fault here :)

Good to see Pioneer have taken notice to this issue. And it has effected some of my scratching so I hope they figure something out before my return policy runs out. I'm gonna give djhookup a heads-up on this issue
saintsimon 8:33 AM - 29 March, 2014
Semi off topic. For those of you with the unit in front of you, if you could look at the surface of the jog wheel very closely, with the room well lit, you should be able to see a reflection of the surface of the jog wheel. Do you notice a "hot spot" area of the surface that is warped? Its only in one specific spot and what is interesting... I'm noticing it on both my jogwheels. Let me know if this is consistent with your device as well. Thanks!
saintsimon 8:36 AM - 29 March, 2014
Quote:
Semi off topic. For those of you with the unit in front of you, if you could look at the surface of the jog wheel very closely, with the room well lit, you should be able to see a reflection of the surface of the jog wheel. Do you notice a "hot spot" area of the surface that is warped? Its only in one specific spot and what is interesting... I'm noticing it on both my jogwheels. Let me know if this is consistent with your device as well. Thanks!


I meant to say, when you see the reflection in the jog wheel, rotate the wheel slowly, do you see a bend? If so the jog wheel is warped. Mine appears to have it on both wheels.
djmellowshe 9:49 AM - 29 March, 2014
Will firmware update fix the issues of the jog wheels?
shadow23 10:13 AM - 29 March, 2014
Quote:
Will firmware update fix the issues of the jog wheels?

Hopefully yes. Worst case scenario no and will require replacement and not just repair.
djmellowshe 10:19 AM - 29 March, 2014
I Pray make the firmware update fix the issue....bcos am base in Nigeria just order it from USA Store, will be expecting it in late April, Replacement will be a big problem for me.
shadow23 11:40 AM - 29 March, 2014
Quote:
I Pray make the firmware update fix the issue....bcos am base in Nigeria just order it from USA Store, will be expecting it in late April, Replacement will be a big problem for me.

I'm praying for all SZ owners with issues too.
DjCity 12:51 PM - 29 March, 2014
Quote:
Hey guys I got my unit tonight (shipped from from Illinois) and I have this issue on both jog wheels.

I noticed that when I use the tip of my finger the jog wheel is detecting it, but not in vinyl mode, instead it is reacting as if I were touching the outside of the jog wheel. Can you guys confirm the same? So please recreate the tip of finger issue and instead of lifting your finger back up, turn the platter and you should notice that it's behaving as though you're touching the outside part instead of the top of the jog wheel (it helps to have a song loaded to hear the effect).

It's a pretty strange bug but should be fixable I think since the unit is detecting the touch but just seems to think it's coming from the outer edge instead of the top of the platter. I just hope it's just a firmware fix and not hardware because I don't want to send it back...


That is exactly the problem.
I will reconfirm in an hour or two.
DJ_Taj 2:00 PM - 29 March, 2014
I've recently posted the following:
Hi,

I received my DDJ-SZ on the 28.03.2014 and have noticed a build issue.

Whilst scratching in vinyl mode, the platter would, all of a sudden, go into pitch-bend mode. To be clear, I am still scratching on the platter, not removing my finger and the deck has automatically gone into pitch-bend mode and as a result of this, my music has stopped scratching and is pitch-bending instead.
My understanding is that the platter should NOT pitch-bend unless it's in Jog mode.
(My finger is usually on the edge of the platter when scratching)

After testing this for 2 hours, I noticed that this is being caused due to a build failure.

The problem is the connection between the platter and the jog dial. There is a rim (light) located between the two connections which is causing an error in signal.

Here is what I tested:
1. Scratching with 1 finger located between the jog dial and the jog dial display section.
2. I am still scratching but moving my finger closer to the rim of the platter
3. I am still scratching but slowly moving my finger on to the rim of the platter (light).
4. As soon as my finger is on the rim (light), the scratching stops and the music starts to pitch-bend.

Hope the above makes sense?
Please come back with a solution.

Thanks,

Taj
Sulli 2:22 PM - 29 March, 2014
Quote:
I've recently posted the following:
Hi,

I received my DDJ-SZ on the 28.03.2014 and have noticed a build issue.

Whilst scratching in vinyl mode, the platter would, all of a sudden, go into pitch-bend mode. To be clear, I am still scratching on the platter, not removing my finger and the deck has automatically gone into pitch-bend mode and as a result of this, my music has stopped scratching and is pitch-bending instead.
My understanding is that the platter should NOT pitch-bend unless it's in Jog mode.
(My finger is usually on the edge of the platter when scratching)

After testing this for 2 hours, I noticed that this is being caused due to a build failure.

The problem is the connection between the platter and the jog dial. There is a rim (light) located between the two connections which is causing an error in signal.

Here is what I tested:
1. Scratching with 1 finger located between the jog dial and the jog dial display section.
2. I am still scratching but moving my finger closer to the rim of the platter
3. I am still scratching but slowly moving my finger on to the rim of the platter (light).
4. As soon as my finger is on the rim (light), the scratching stops and the music starts to pitch-bend.

Hope the above makes sense?
Please come back with a solution.

Thanks,

Taj


Yes, that is also what's happening to me. I've had several of my scratches turn into pitch bend because of this which can be a disaster in real use. But also just using your finger tip anywhere in the middle of the platter also engages pitch bend when it should be scratching.

Is there an official place to file a complaint to pioneer? Or is posting in the forums enough? In the past, if there is a confirmed hardware defect, does pioneer replace the unit with a new one or just repair yours? Thanks...
Kross-ddj 2:28 PM - 29 March, 2014
Quote:
I've recently posted the following:
Hi,

I received my DDJ-SZ on the 28.03.2014 and have noticed a build issue.

Whilst scratching in vinyl mode, the platter would, all of a sudden, go into pitch-bend mode. To be clear, I am still scratching on the platter, not removing my finger and the deck has automatically gone into pitch-bend mode and as a result of this, my music has stopped scratching and is pitch-bending instead.
My understanding is that the platter should NOT pitch-bend unless it's in Jog mode.
(My finger is usually on the edge of the platter when scratching)

After testing this for 2 hours, I noticed that this is being caused due to a build failure.

The problem is the connection between the platter and the jog dial. There is a rim (light) located between the two connections which is causing an error in signal.

Here is what I tested:
1. Scratching with 1 finger located between the jog dial and the jog dial display section.
2. I am still scratching but moving my finger closer to the rim of the platter
3. I am still scratching but slowly moving my finger on to the rim of the platter (light).
4. As soon as my finger is on the rim (light), the scratching stops and the music starts to pitch-bend.

Hope the above makes sense?
Please come back with a solution.

Thanks,

Taj


Hi Taj,

The reason that the jog is going into 'pitch bend' mode, is because of this sensitivity issue that Pioneer are aware of..... most of us on here are having the same issue.. It has nothing to do with 'build faliure'... let me try and explain......

In 'Vinyl' mode, if the jog wheel is spun without your hand touching the sensitive top, then it pitch bends, if however, the top of the jog wheel is detecting a touch, then it goes into 'scratch' mode..... The grooves around the side of the jog wheel are so you can pitch bend without touching the top, because when you touch the top it goes into 'scratch mode'

In 'Jog mode', the sensitive top of the jog wheel is disabled, so you can now use any bit of the jog wheel to pitch bend....

The problem your having is that the jogs have a sensitivity issue where for some people, they are under sensitive slightly, this means that if at some point when scratching, only a finger tip is touching, it will not be enough to detect, and because you are still moving the wheel, it will pitch bend the track......but of course it will go into pitch bend mode if you are no longer touching the sensitive bit and are touching the plastic light bit?????

Some people are reporting this issue and others are saying there's is ok.... I believe that there are no defective units (my opinion), but I believe that everyone is different, with different body temperature's, in different environments, with different power supplies and a lot of different interferences from electrical equipment, wireless signals, mains hum etc....

This is causing issues because the is no sensitivity adjustment for the jog wheels like the SX had..... we have been told that they 'auto adjust' when turned on, but obviously this is not working correctly.... We are hoping that this can be fixed in a firmware update in the near future.....

If you read this whole thread, you will see that if you ground your body and touch the jog at the same time, it is more responsive, also if you lick your finger tip..... another example for me is that my hands are always cold.... I have just been in a hot bath for 10 minutes and because my hands were warmer after the bath, the jog wheels were a lot more responsive, see in this video: Watchwww.youtube.com

We await a response from Pioneer by mid April :)

Hope this helps.....
Mighty Dragon Sounds 2:53 PM - 29 March, 2014
When this was being built..... I was one of the "idiots" that asked the question........ Why did they no going with the pressure sensitive Jog Wheels of Traditional CDJs???? 10 plus years of perfecting, you'd think it would be the way to go....
Ragman 4:50 PM - 29 March, 2014
Quote:
When this was being built..... I was one of the "idiots" that asked the question........ Why did they no going with the pressure sensitive Jog Wheels of Traditional CDJs???? 10 plus years of perfecting, you'd think it would be the way to go....


What's that old cliche' "Never fix something that's not broke".
I think the problem was there's a certain increase in cost if they would have implemented the tried and true cdj platter. This newer platter technology was cheaper to add which (along with other things) allowed Pio to reduce the selling price (IMO).
palti from israel 4:52 PM - 29 March, 2014
Some one know if ddj Sz plater is the same technology as the ddj SX ,cuz if yes it's should be work.
palti from israel 5:31 PM - 29 March, 2014
It's an old new that the plater doesn't react as the " ddi sx"
I hopefully believe that its will be fixed by update firmware.

I'd worked with the ddi sz yeasterday and I want to say that's a great experiance
to DJing with that controler the sound much better and there is lots of space to work
qulity bottoms $ knobs, great performances, Dam its sick!!!!
one more thing the FADER react in amazing way that i can't explain,
it is very smooth strong and created by new technology.
palti from israel 5:33 PM - 29 March, 2014
*news
deejdave 5:59 PM - 29 March, 2014
Quote:
Quote:
When this was being built..... I was one of the "idiots" that asked the question........ Why did they no going with the pressure sensitive Jog Wheels of Traditional CDJs???? 10 plus years of perfecting, you'd think it would be the way to go....


What's that old cliche' "Never fix something that's not broke".
I think the problem was there's a certain increase in cost if they would have implemented the tried and true cdj platter. This newer platter technology was cheaper to add which (along with other things) allowed Pio to reduce the selling price (IMO).


The technology used for standard CDJ's is a physical device so I would assume the cost is higher. I am guessing it would only raise the cost of the controller even more. I for one would have preferred it that way and would have happily dished out the difference but it seems here that the price point for the DDJ-SZ is the breaking point for many here. The SZ is one of my cheapest purchases in terms of transport controls (mixers, media players, & controllers) and I welcomed the $1700 price tag. Paying an additional $200-400 would have been welcomed with a smile IF the platters were actual cdj style. Like I said I DO NOT share the issue with the OP or anyone else who has it BUT that does not mean I would not want that familiar feel of a CDJ I have come to love.
shadow23 6:31 PM - 29 March, 2014
Quote:
[Paying an additional $200-400 would have been welcomed with a smile IF the platters were actual cdj style. Like I said I DO NOT share the issue with the OP or anyone else who has it BUT that does not mean I would not want that familiar feel of a CDJ I have come to love.


Same here. I would've happily paid the extra to have platters that are 100% flawless. But in saying that the SX and SR didn't have this huge of an issue. Yes there are reports that some SX owners have similar platter issue like the SZ but from what I have read it's more of a hardware issue. Other than that the SX and SR platter sensitivity are pretty good.

My SR just works I haven't had any issue with the platters. I haven't even adjusted the sensitivity from day one. So you'd think Pioneer could've just used the same technology they used with the SX and SR.
damehype 6:48 PM - 29 March, 2014
I preordered on the assumption that since this is the fourth incarnation of this technology for Pioneer, most major issues would've been ironed out.

On another note, I'm curious to their explanation of why the hardware Color FX are not entirely post fader. They are on the channel faders but not when using the crossfader. Hopefully it's a glitch and can be fixed in a firmware update
shadow23 6:51 PM - 29 March, 2014
Quote:
I preordered on the assumption that since this is the fourth incarnation of this technology for Pioneer, most major issues would've been ironed out.

On another note, I'm curious to their explanation of why the hardware Color FX are not entirely post fader. They are on the channel faders but not when using the crossfader. Hopefully it's a glitch and can be fixed in a firmware update


I read this:
Quote:
Due to the complexities of having a hardware controller/DVS controller post fader effects are not available with the Pioneer DDJ-SZ however there are the onboard post fader mixer effects which can be used this way.
shadow23 6:54 PM - 29 March, 2014
And this too:
Quote:
Software post fader effects are not available with the DDJ-SZ because it is a hardware limitation of the DDJ-SZ. The controller is part hardware mixer part controller. The advantage of this hardware unit is the ability to have DVS built in so you can also use turntables or CDJ's with Noise Map™ cd's or vinyl. The downside is that the software effects are not post fader because of the hardware mixer part of the DDJ-SZ. You can't have the best of both world unfortunately…. But wait you can! There are post fader effects not the Pioneer DDJ-SZ itself so you can still do a few of your favourite echo out effects…
DJTorchmusic 6:54 PM - 29 March, 2014
I have to admit. Half those knobs and features on the SZ I wouldn't use. I rarely use loops and hardly use effects. I'm old school and not much of a "tweaker". I'm still contemplating the NS7 II but I believe Pioneer did an exceptional job with this controller, if they can just get that platter fixed.
Just Mike 6:55 PM - 29 March, 2014
I just left GC. They had to order me another SZ from a store in Miami. No other GC had one. Hopefully, this one will arrive flawless.
Just Mike 6:56 PM - 29 March, 2014
Quote:
I have to admit. Half those knobs and features on the SZ I wouldn't use. I rarely use loops and hardly use effects. I'm old school and not much of a "tweaker". I'm still contemplating the NS7 II but I believe Pioneer did an exceptional job with this controller, if they can just get that platter fixed.


Agreed!
shadow23 6:56 PM - 29 March, 2014
Quote:
I just left GC. They had to order me another SZ from a store in Miami. No other GC had one. Hopefully, this one will arrive flawless.

I wish everyone luck who are still waiting for their SZ to arrive.
damehype 6:57 PM - 29 March, 2014
Shadow, I'm not referring to the software FX. I understand that. I'm talking about the hardware Color FX
shadow23 6:57 PM - 29 March, 2014
Quote:
Shadow, I'm not referring to the software FX. I understand that. I'm talking about the hardware Color FX

Ooops sorry my bad!!
damehype 7:00 PM - 29 March, 2014
Yeah, they are post fader when you use the upfaders, but as soon as you crossfade to the other channel, the effect cuts off. It shouldn't do that. I should still be able to hear the tail when I use the crossfader
shadow23 7:05 PM - 29 March, 2014
Quote:
Yeah, they are post fader when you use the upfaders, but as soon as you crossfade to the other channel, the effect cuts off. It shouldn't do that. I should still be able to hear the tail when I use the crossfader


Yeah I was disappointed when I tried that myself. Trying to use the echo the way this DJ Muff uses the echo Watchwww.youtube.com

I can do that on the SR but not the SZ
DjCity 7:56 PM - 29 March, 2014
After further testing, I can safely say that I will NOT be using the SZ for gigs.

The platter sensitivity issue is a major show stopping problem that becomes apparent within the first few minutes of play.

I was holding the platter, the music was stopped but with no change of pressure, no release of the platter, the damn thing just started playing. It lost the connection with my finger. It went into jog mode even though scratch mode was ON and my finger had not left the platter.

Scratching is a mess because it's hit or miss as far as the platter doing what you would expect it to do.

I experienced this problem on both right and left platters.

So far, I'm not extremely happy with it's latency. I seem to have to "push off" just a little bit kinda like I would on a turntable.
scratching and dropping seem more on time and accurate on the SX than the SZ.

All and all... unacceptable!
DjCity 7:59 PM - 29 March, 2014
I don't know how pioneer is going to fix this and I don't know if I'm willing to wait 2 or 3 weeks to see what they come up with.

Pioneer fucked up on this one.
shadow23 8:02 PM - 29 March, 2014
Quote:
After further testing, I can safely say that I will NOT be using the SZ for gigs.

The platter sensitivity issue is a major show stopping problem that becomes apparent within the first few minutes of play.

I was holding the platter, the music was stopped but with no change of pressure, no release of the platter, the damn thing just started playing. It lost the connection with my finger. It went into jog mode even though scratch mode was ON and my finger had not left the platter.

Scratching is a mess because it's hit or miss as far as the platter doing what you would expect it to do.

I experienced this problem on both right and left platters.

So far, I'm not extremely happy with it's latency. I seem to have to "push off" just a little bit kinda like I would on a turntable.
scratching and dropping seem more on time and accurate on the SX than the SZ.

All and all... unacceptable!

I understand your disappointment. That's exactly the point I'm trying to get at in my video. People just reckon "Oh you don't really DJ with your tip of your finger do you?". But DJs who use the platter a lot will see that this is a major problem.

If the SZ I'm getting is the same I will return the same day and just get a refund and not worry about Pioneer DJ controllers for now.
Kross-ddj 8:43 PM - 29 March, 2014
Quote:
Quote:
After further testing, I can safely say that I will NOT be using the SZ for gigs.

The platter sensitivity issue is a major show stopping problem that becomes apparent within the first few minutes of play.

I was holding the platter, the music was stopped but with no change of pressure, no release of the platter, the damn thing just started playing. It lost the connection with my finger. It went into jog mode even though scratch mode was ON and my finger had not left the platter.

Scratching is a mess because it's hit or miss as far as the platter doing what you would expect it to do.

I experienced this problem on both right and left platters.

So far, I'm not extremely happy with it's latency. I seem to have to "push off" just a little bit kinda like I would on a turntable.
scratching and dropping seem more on time and accurate on the SX than the SZ.

All and all... unacceptable!

I understand your disappointment. That's exactly the point I'm trying to get at in my video. People just reckon "Oh you don't really DJ with your tip of your finger do you?". But DJs who use the platter a lot will see that this is a major problem.

If the SZ I'm getting is the same I will return the same day and just get a refund and not worry about Pioneer DJ controllers for now.

If I were Pioneer, I would be fixing it pronto, it's gonna cost them more and more every day that passes, how does it take till mid April to change the code to add sensitivity adjustment..... FFS... Can't they just butcher the SB firmware then copy and paste the 'sensitivity adjustment in advanced menu' code....... Or maybe it's not that simple :/
Has anyone thought about de-compiling the firmware file??? Maybe we could help them out!!! It might go something like this:
IF (finger touches jog wheel)
THEN "FU@KING RESPOND"
LOOP
dj-freestyle 9:49 PM - 29 March, 2014
its so strange how a bunch are fine and a bunch aren't. would love to really no difference thas effecting it . so weird. so weird.
Kross-ddj 10:10 PM - 29 March, 2014
On a lighter note..... here is my first mix recorded using my SZ:
www.mixcloud.com
Enjoy.......
Just Mike 11:08 PM - 29 March, 2014
Quote:
Quote:
Quote:
After further testing, I can safely say that I will NOT be using the SZ for gigs.

The platter sensitivity issue is a major show stopping problem that becomes apparent within the first few minutes of play.

I was holding the platter, the music was stopped but with no change of pressure, no release of the platter, the damn thing just started playing. It lost the connection with my finger. It went into jog mode even though scratch mode was ON and my finger had not left the platter.

Scratching is a mess because it's hit or miss as far as the platter doing what you would expect it to do.

I experienced this problem on both right and left platters.

So far, I'm not extremely happy with it's latency. I seem to have to "push off" just a little bit kinda like I would on a turntable.
scratching and dropping seem more on time and accurate on the SX than the SZ.

All and all... unacceptable!

I understand your disappointment. That's exactly the point I'm trying to get at in my video. People just reckon "Oh you don't really DJ with your tip of your finger do you?". But DJs who use the platter a lot will see that this is a major problem.

If the SZ I'm getting is the same I will return the same day and just get a refund and not worry about Pioneer DJ controllers for now.

If I were Pioneer, I would be fixing it pronto, it's gonna cost them more and more every day that passes, how does it take till mid April to change the code to add sensitivity adjustment..... FFS... Can't they just butcher the SB firmware then copy and paste the 'sensitivity adjustment in advanced menu' code....... Or maybe it's not that simple :/
Has anyone thought about de-compiling the firmware file??? Maybe we could help them out!!! It might go something like this:
IF (finger touches jog wheel)
THEN "FU@KING RESPOND"
LOOP

@ Kross....now that was funny.
Shadow and DJCity ate spot on. I use my platters to scrub in a song quit a bit. It it doesn't work, it embarrassing!
Just Mike 11:10 PM - 29 March, 2014
Quote:
On a lighter note..... here is my first mix recorded using my SZ:
www.mixcloud.com
Enjoy.......

Very nice mix!!!
Sulli 3:19 PM - 30 March, 2014
Quote:
The reason that the jog is going into 'pitch bend' mode, is because of this sensitivity issue that Pioneer are aware of..... most of us on here are having the same issue.. It has nothing to do with 'build faliure'... let me try and explain......

In 'Vinyl' mode, if the jog wheel is spun without your hand touching the sensitive top, then it pitch bends, if however, the top of the jog wheel is detecting a touch, then it goes into 'scratch' mode..... The grooves around the side of the jog wheel are so you can pitch bend without touching the top, because when you touch the top it goes into 'scratch mode'

In 'Jog mode', the sensitive top of the jog wheel is disabled, so you can now use any bit of the jog wheel to pitch bend....
Quote:


OK, this clarifies what's going on then. Thank you Kross for the explanation!

I was under the impression that the sides of the jog wheel had it's own touch sensitivity and that the finger tip on the top of the jog wheel was detected but just mistaking it as touching the sides. But if you're right then the top jog wheel sensor is just not sensing the finger tip at all which is why the jog wheel remains in pitch bend mode.. got it...

I'm actaully glad to hear this because it makes me think that this issue should be even easier to fix than I thought. They just have to increase the damn sensitivity or hopefully give us the option to adjust it! I'm impatiently waiting for this fix..... :^)
DjCity 7:45 PM - 30 March, 2014
To me, the unit is unusable.

I tried but the platter really needs to work and it just plain ol' don't.

It's not even reliable for baby scratches. I can have the platter stopped with my finger and all of a sudden it will start playing.

Back cueing is a serious problem.
Try to spin the platter back to get where you wanna be and watch in amazement as you lose control of the track because the platter won't pick up your touch well enough.

I'm sorry but right now, the DDJ-SZ sucks!
Dj Youkai 9:20 PM - 30 March, 2014
Anyone have a video of person that has a working DDJ-SZ platters? Like do that one finger thingy test. I just got mine also like 2 days and I'm having that same problem, at least I can still scratch it by using 2 more fingers. Which I guess it's still good. But if Pioneer can fix it then that will be awesome. Yeah.. on my SX .. the platter works perfectly.
hottiredandsexy 1:55 AM - 31 March, 2014
Quote:
Anyone have a video of person that has a working DDJ-SZ platters? Like do that one finger thingy test. I just got mine also like 2 days and I'm having that same problem, at least I can still scratch it by using 2 more fingers. Which I guess it's still good. But if Pioneer can fix it then that will be awesome. Yeah.. on my SX .. the platter works perfectly.


Watchwww.youtube.com
saintsimon 2:06 AM - 31 March, 2014
Quote:
To me, the unit is unusable.

I tried but the platter really needs to work and it just plain ol' don't.

It's not even reliable for baby scratches. I can have the platter stopped with my finger and all of a sudden it will start playing.

Back cueing is a serious problem.
Try to spin the platter back to get where you wanna be and watch in amazement as you lose control of the track because the platter won't pick up your touch well enough.

I'm sorry but right now, the DDJ-SZ sucks!

DJCity, can you take a video and share with us? I want to see how bad the back cueing is on some of these defective units. Mine has no issues with back cueing or baby scratch.
saintsimon 2:11 AM - 31 March, 2014
Basic scratching is okay on working platters, but laser scratching is definitely not doable!
This is probably because no body part has direct contact with the unit.
Here is a video demonstration of ineffective attempt at lasers.

youtu.be

I'm pretty sure no working unit can accomplish this 100% of the time.
Dj Youkai 2:15 AM - 31 March, 2014

Hard to tell if that's a working one. Have you ever asked him to try that test?
damehype 3:11 AM - 31 March, 2014
^^^??? Huh? If thats not a working one then I don't know what is lol.
damehype 3:14 AM - 31 March, 2014
Quote:
Basic scratching is okay on working platters, but laser scratching is definitely not doable!
This is probably because no body part has direct contact with the unit.
Here is a video demonstration of ineffective attempt at lasers.

youtu.be

I'm pretty sure no working unit can accomplish this 100% of the time.


Show me a controller with static platters where lasers are doable and sound great... (Besides maybe the VCI-380)
Dj Youkai 3:21 AM - 31 March, 2014
Quote:
^^^??? Huh? If thats not a working one then I don't know what is lol.

Hard to tell from the angle if he is doing a 2 finger scratching or 1 finger scratching.. I can do 2 scratching with no problem. 100% responsive. 1 finger.. nope.
Don't know if you saw this. But this is what I mean,
Watchwww.youtube.com
damehype 3:59 AM - 31 March, 2014
Dude, if you can pull off scratches like that with your unit, everything else is moot
Dj Youkai 4:02 AM - 31 March, 2014
Just want everything to work.. In my SX even with one finger is it's responsive. SZ isn't.. and Pioneer knows this. Hopefully they can fix it.
DJ Trice 11:32 AM - 31 March, 2014
Quote:
Quote:
I can't spend as much time reading every post as I'd like or as is clearly needed, but the engineers are watching key threads, this one included, and I'm certain they've seen many of the videos. Information like the manufacture date is not necessary - especially since most of you have the first production batch. Videos help as it's easier to cross the language barrier by being able to see what you're experiencing, although that being said, if you are able to describe what's actually happening, it does help. (Not pointing to any specific video in this particular thread, but I've viewed hundreds of videos over the years where the DJ doesn't say what he's doing or what the problem is and I have to try and guess.)

+1 for Pulse and thanks again for your reply on the Pioneer's Forum.

We just have to wait two weeks now...

Regards

If there are any updates to this issue, we'll be sure to post here and at Pioneer. Again, thanks for your patience and if there's anything else you need in quick response, don't hesitate to send me a direct message.




Thanks Pulse..... all we need is communication ;)
Sulli 11:40 AM - 31 March, 2014
Quote:
Quote:
The reason that the jog is going into 'pitch bend' mode, is because of this sensitivity issue that Pioneer are aware of..... most of us on here are having the same issue.. It has nothing to do with 'build faliure'... let me try and explain......

In 'Vinyl' mode, if the jog wheel is spun without your hand touching the sensitive top, then it pitch bends, if however, the top of the jog wheel is detecting a touch, then it goes into 'scratch' mode..... The grooves around the side of the jog wheel are so you can pitch bend without touching the top, because when you touch the top it goes into 'scratch mode'

In 'Jog mode', the sensitive top of the jog wheel is disabled, so you can now use any bit of the jog wheel to pitch bend....
Quote:
OK, this clarifies what's going on then. Thank you Kross for the explanation!

I was under the impression that the sides of the jog wheel had it's own touch sensitivity and that the finger tip on the top of the jog wheel was detected but just mistaking it as touching the sides. But if you're right then the top jog wheel sensor is just not sensing the finger tip at all which is why the jog wheel remains in pitch bend mode.. got it...

I'm actaully glad to hear this because it makes me think that this issue should be even easier to fix than I thought. They just have to increase the damn sensitivity or hopefully give us the option to adjust it! I'm impatiently waiting for this fix..... :^)


This doesn't explain why the jogwheel is not responsive after the tip of finger issue begins even after you add more fingers to the platter though... I'm still confused :^/
DJ Trice 11:41 AM - 31 March, 2014
Oops, sorry for my las post:

Quote:
Thanks Pulse..... all we need is communication ;)


+1 This is how it should be :-)

Quote:
If there are any updates to this issue, we'll be sure to post here and at Pioneer. Again, thanks for your patience and if there's anything else you need in quick response, don't hesitate to send me a direct message.


+1

Thank you Pulse and thanks again for your reply on the Pioneer's Forum.

We just have to wait two weeks now...

Regards
Trice
Sulli 11:54 AM - 31 March, 2014
Quote:
Dude, if you can pull off scratches like that with your unit, everything else is moot


Trust me the issue is real and I'm glad Pioneer have aknoledged it. Before I recieved my unit I was also skeptical of this issue but after messing around with it and noticing the issue pop up here and there it doesn't give me confidence in the unit for real shows.

Bottom line is that if the jogwheel senses touch on the top platter in vinyl mode the music should stop or scratch if your moving but there have been times where the track just keeps playing and the jogwheel seems unresponsive. If it works on the SX it should work on the SZ. This issue is something you have to feel for yourself and it's not so much scratching that is effected (although it has been here n there) but I've noticed it more if I'm trying to hone in cue points in fine detail and the track starts playing even though my finger is still on the platter.
Just Mike 2:04 PM - 31 March, 2014
Since we keep talking about grounding issues, I tried another experiment. My right deck has the problem.
1. Place left hand on left deck
2. While hand is still on left deck, place right hand on right deck. It recognizes both, but then the right deck stops recognizes touch....even with 4 fingers on the jog. See youtube link:

Watchwww.youtube.com
Just Mike 2:07 PM - 31 March, 2014
I understand that it is not realistic to touch both decks at the same time, but this is the problem I am having just touching one deck with 4 fingers.
Mighty Dragon Sounds 2:14 PM - 31 March, 2014
OOhhhhhhhh Pioneer......... Pioneer.......... Bad Bad Bad...... Should have went with the tried and true pressure sensitive Jog Wheels of your "Pro" models..... CDJ 800s.... (MKII) CDJ 1000, CDJ 850, CDJ 900, CDJ 2000s.....

You had the formula right..... You had it right.... In fact I LOVE juggling on the classic CDJ 1000 jog wheels.... And this is coming from primarily a turntable guy.

I hated the NS6s static metal platters....

I hated the DDJ line up of metal static platters....

The DDJ S-1 had small but pressure sensitive platters that felt good.

But on this... "Professional Flag Ship" model..........

You.....

You.......

You should have stuck with what worked............ Especially on a project like this.....

*drops mic*
Just Mike 3:23 PM - 31 March, 2014
Since we keep talking about grounding issues, I tried another experiment. My right deck has the problem.
1. Place left hand on left deck
2. While hand is still on left deck, place right hand on right deck. It recognizes both, but then the right deck stops recognizes touch....even with 4 fingers on the jog. See youtube link:

Watchwww.youtube.com
DjCity 3:45 PM - 31 March, 2014
Here's the video.

Watchwww.youtube.com
Mighty Dragon Sounds 3:53 PM - 31 March, 2014
Quote:
Here's the video.

Watchwww.youtube.com



You just had to bring in a shot of the Reloops in there huh???? lol
DjCity 4:09 PM - 31 March, 2014
Quote:
Quote:
Here's the video.

Watchwww.youtube.com



You just had to bring in a shot of the Reloops in there huh???? lol


They just happened to be in the same room soooooo...

But the platter sensitivity problem with the SZ is REAL and makes the unit UN USABLE!
It seems unreal that Pioneer would make something that CLEARLY is not working right.

And...
The platter seems kinda cheap. In fact, the whole unit seems kinda cheap as far as build quality.

I may just return the thing and say fuck it, i'll stick to my SX for a controller and my 1200's and/or 8000's with the 64 for DVS.
shadow23 4:09 PM - 31 March, 2014
Quote:
Here's the video.

Watchwww.youtube.com

Thanks for the video. Geez nice RP-8000s by the way. Was checking them out the other week. Might have to invest in a pair sometime this year.

Back to the SZ. Mine was doing the same thing.
Mighty Dragon Sounds 4:16 PM - 31 March, 2014
Quote:

And...
The platter seems kinda cheap. In fact, the whole unit seems kinda cheap as far as build quality.



Definitely... I felt the same way when I put hands on it the first time.... I picked it up and was like.... huh.......

and then I spin the jog wheels around and was like......

huh......


nah.... my excitement for it when it first was released to now has gone flaccid...
blackavenger 4:23 PM - 31 March, 2014
Quote:
nah.... my excitement for it when it first was released to now has gone flaccid...

Likewise.
DjCity 4:24 PM - 31 March, 2014
So far...
$1700 could have been better spent or even better NOT spent.
Just Mike 4:28 PM - 31 March, 2014
@DJ City....see if yours is doing what mine is doing
Quote:
So far...

$1700 could have been better spent or even better NOT spent.

@ DJ City

See if yours is doing the same as mine:

1. Place left hand on left deck
2. While hand is still on left deck, place right hand on right deck. It recognizes both, but then the right deck stops recognizes touch....even with 4 fingers on the jog. See youtube link:

Watchwww.youtube.com
shadow23 4:30 PM - 31 March, 2014

That is worst I reckon.
Just Mike 4:32 PM - 31 March, 2014
Quote:


That is worst I reckon.

@ Shadow23 ......It's also odd that mostly everyone with the issue has it on the left deck. Mine is the right deck.
DjCity 4:50 PM - 31 March, 2014
I'm gonna do a little more testing but i'm pretty sure this SZ is gonna go bye bye.
What's happening is that I have 30 days to return it. I don't know if I want to burn two weeks of that waiting on a hope and a prayer from Pioneer.


I will try the touching both left and right platter thing, I will try the elbow thing, I have tried the licking the finger thing already (no difference).
I have tried the different outlet thing (no difference).

I have tried the room temp thing (cold room vs warm room) No difference.

Anything else I should try (within reason)?
Just Mike 5:26 PM - 31 March, 2014
Quote:
I'm gonna do a little more testing but i'm pretty sure this SZ is gonna go bye bye.
What's happening is that I have 30 days to return it. I don't know if I want to burn two weeks of that waiting on a hope and a prayer from Pioneer.


I will try the touching both left and right platter thing, I will try the elbow thing, I have tried the licking the finger thing already (no difference).
I have tried the different outlet thing (no difference).

I have tried the room temp thing (cold room vs warm room) No difference.

Anything else I should try (within reason)?


Lol!!
DJTorchmusic 5:36 PM - 31 March, 2014
Just to confirm...

No one has heard anything back from Pioneer?
shadow23 5:43 PM - 31 March, 2014
Quote:

Anything else?


Just return it. No use hanging onto it if you can't use it. The only good thing about it, it looks good.

Quote:
Just to confirm...

No one has heard anything back from Pioneer?


Besides the official statement that was posted.... nothing else has been said. We have to wait and see what they say in mid April.
DjCity 5:55 PM - 31 March, 2014
The official word on the test results...

The SZ is some bullshit!

None of the above made the first bit of difference. Not touching both platters at the same time, not putting an elbow or knee or any part of my body on the faceplate or frame.
Not licking the finger, not hot breath on the platter.
Not the 2 finger method, not the 3 finger method.

On top of all that stuff, what officially ended the testing was a CRASH|
I almost never have crashes but SDJ 1.6.1 with DDJ-SZ CRASHED.

The thing that DID work...
The SZ does turn on and the lights work.

The unit will still fit back into its box for shipping.
Just Mike 6:00 PM - 31 March, 2014
Quote:
The official word on the test results...

The SZ is some bullshit!

None of the above made the first bit of difference. Not touching both platters at the same time, not putting an elbow or knee or any part of my body on the faceplate or frame.
Not licking the finger, not hot breath on the platter.
Not the 2 finger method, not the 3 finger method.

On top of all that stuff, what officially ended the testing was a CRASH|
I almost never have crashes but SDJ 1.6.1 with DDJ-SZ CRASHED.

Lol!!

The thing that DID work...
The SZ does turn on and the lights work.

The unit will still fit back into its box for shipping.
Mighty Dragon Sounds 6:02 PM - 31 March, 2014
I will trade 2 technics or Reloop 8000s plus a Rane 62 for an SZ.....













..... Said NO DJ ever!!!!!
dj Krazey leo 9:49 PM - 31 March, 2014
Lol
dj-freestyle 12:30 AM - 1 April, 2014
dj city just return it and wait or ask for another one. seems like choice to me.
DjCity 12:43 AM - 1 April, 2014
They have 8 units left.

I don't want them to send me another one from the same batch.

I'm still trying to make up my mind about what to do.

It's a beautiful paperweight though.
Culprit 12:45 AM - 1 April, 2014
buy from another source if possible?
Joee 12:46 AM - 1 April, 2014
Quote:
They have 8 units left.

I don't want them to send me another one from the same batch.

I'm still trying to make up my mind about what to do.

It's a beautiful paperweight though.

why break your head over this

the sh!t is not working right!

send it back, it's faulty they will pay for return shipping

wait for them to fix this problem and get it than
DjCity 12:46 AM - 1 April, 2014
I'm not getting another one took this entire run is gone.
djhouse 12:48 AM - 1 April, 2014
I just got my SZ in the mail a few hours ago and took it out and hooked it up. I downloaded Serato DJ 1.61 and then restarted everything. I haven't had a chance to mess around with it much but I did load a song on it and didn't notice any latency or issues with touching the jogs with my finger and not getting feedback from the jogs.

So far the jog wheels appear to be very responsive but I will test further tomorrow and report back any issues relating to this topic.

I did notice mine is manufactured this month (March 2014). Maybe they made some minor software changes with the recent models that are being manufactured this month.
DjCity 12:49 AM - 1 April, 2014
Not till this entire run of SZ's are sold off.

Think I'm going to wait a little bit. Just a little bit but I'm subject to change my mind in a day or so.
Dj Youkai 1:09 AM - 1 April, 2014
Quote:
I just got my SZ in the mail a few hours ago and took it out and hooked it up. I downloaded Serato DJ 1.61 and then restarted everything. I haven't had a chance to mess around with it much but I did load a song on it and didn't notice any latency or issues with touching the jogs with my finger and not getting feedback from the jogs.

So far the jog wheels appear to be very responsive but I will test further tomorrow and report back any issues relating to this topic.

I did notice mine is manufactured this month (March 2014). Maybe they made some minor software changes with the recent models that are being manufactured this month.

Hmmm.. One Finger? Care to give us a video sample if its responsive with one finger? I just looked at mine it's manufactured on February 2014
dj-freestyle 1:09 AM - 1 April, 2014
Batch at our guitar center has all been good and another one i know of.
Just Mike 1:48 AM - 1 April, 2014
Guitar Center replaced mine today. Same mfg. date....no issues....Sounds like defective parts being put on DDJ-SZ.
DjCity 1:54 AM - 1 April, 2014
Quote:
Guitar Center replaced mine today. Same mfg. date....no issues....Sounds like defective parts being put on DDJ-SZ.


What do you mean "same mfg date"?

What was the mfg date of the first one? What Is the mfg date of the new one?
Just Mike 1:57 AM - 1 April, 2014
Both from January
DjCity 2:00 AM - 1 April, 2014
Weird.

So the second one works but the 1st one was bad?
Both with the same mfg date?
Just Mike 2:01 AM - 1 April, 2014
@ DJ City.....Correct!
Just Mike 2:02 AM - 1 April, 2014
When I saw the date on the box, I almost told GC to keep it. I took it home, updated the firmware and it works like it is supposed to.
DjCity 2:26 AM - 1 April, 2014
Cool.

I have not updated the firmware yet.

I guess I will try that but I'm not expecting it to help.
Just Mike 2:32 AM - 1 April, 2014
Quote:
Cool.

I have not updated the firmware yet.

I guess I will try that but I'm not expecting it to help.

It wont
DjCity 2:33 AM - 1 April, 2014
Ok.
I won't waste my time then.
DJ_X_Trodinaire 2:36 AM - 1 April, 2014
lol Just return it.
shadow23 4:01 AM - 1 April, 2014
Quote:
lol Just return it.

+100
Better off. Wouldn't hold my hopes up a firmware will fix it. I reckon its just a bad batch of SZ.
shadow23 5:17 AM - 1 April, 2014
Okay this is the moment of truth guys for the 2nd time. Just got a phone call that my SZ is ready for pickup. I will be back in 20 minutes and update you guys whether I will be returning this sucker or not.
shadow23 6:28 AM - 1 April, 2014
UPDATE!!!!

My new SZ makes a big difference with a working platter! I have no issues now. Thank goodness!
saintsimon 6:30 AM - 1 April, 2014
That's good news shadow! So for certain...Your platters react to single finger control? Is there a way you can upload a quick video? It will help the rest of us determine if we need to ask for a refund and exchange. Also...what is the manufacture date on the box?
shadow23 6:35 AM - 1 April, 2014
Quote:
That's good news shadow! So for certain...Your platters react to single finger control? Is there a way you can upload a quick video? It will help the rest of us determine if we need to ask for a refund and exchange. Also...what is the manufacture date on the box?

Will do a quick one. But please sit down because my scratching sounds like cat on heat and you fall down due too laughing your heart I don't want you to hit your head. Be back in a few minutes.
saintsimon 6:41 AM - 1 April, 2014
Haha as long as you are confident this unit is night and day compared to that last one. I'm trying to see if my unit is actually considered defective now (I was originally thinking it wasn't but if you get successful control from a finger tip touch, then my unit is getting boxed up and shipped back to the store.
Be sure to let us know your manufacturing date too! Thanks shadow

Also, Just Mike, if you are also seeing significant difference in your replacement unit, could you share a video as well? Maybe try out some of those tests you did, like the plastic sheet over the wheel and also the two hand test where the sensor fades/drops out. BTW my unit does that too... :(
shadow23 6:51 AM - 1 April, 2014
Quote:
Haha as long as you are confident this unit is night and day compared to that last one. I'm trying to see if my unit is actually considered defective now (I was originally thinking it wasn't but if you get successful control from a finger tip touch, then my unit is getting boxed up and shipped back to the store.
Be sure to let us know your manufacturing date too! Thanks shadow

Also, Just Mike, if you are also seeing significant difference in your replacement unit, could you share a video as well? Maybe try out some of those tests you did, like the plastic sheet over the wheel and also the two hand test where the sensor fades/drops out. BTW my unit does that too... :(

Okay it's uploading so it might take a while. Have your boxes of tissues ready people. If you want to see something hilarious pay attention to my very poor effort trying to scratch.

But on a serious note both my platters are working!
saintsimon 7:24 AM - 1 April, 2014
I applied black vinyl wraps over my jog wheels just to see how they look. The sensitivity of the jog wheels drops by 50% to 75% which is definitely unacceptable. But I wanted to share photos of how they look with black jog wheels. Doubt anyone else has tried this so have a look!
Photo 1
imgur.com
Photo 2
imgur.com
shadow23 7:34 AM - 1 April, 2014
Quote:
I applied black vinyl wraps over my jog wheels just to see how they look. The sensitivity of the jog wheels drops by 50% to 75% which is definitely unacceptable. But I wanted to share photos of how they look with black jog wheels. Doubt anyone else has tried this so have a look!
Photo 1
imgur.com
Photo 2
imgur.com

They look very nice!!! Would be good if we can use some black sticker that is also conductive. I just wonder if it will work.

Upload is up to 50%... grrrr very slow :-(
Culprit 7:41 AM - 1 April, 2014
Shadow, what is the mfg date on your sz?
Emersiveav 7:54 AM - 1 April, 2014
I just got my new SZ tonight and Im feeling good on it :) we just upgraded form the SX units. The SZ is some piece of gear.
Yes I am seeing the same sensitivity "thing" with the jog wheels but I think is supposed to be like this....Heres why I say that. If you firmly / intentionally "grab" the platter as you would on a turntable the intermittent issue that everyone has been talking about is non existent. A light finger brushing will have no effect on stopping a playing track but an intentional finger drop works fine every time so Im not sure if this is just something we need to get used to over the way we used our SX's
deejdave 8:04 AM - 1 April, 2014
You've pretty much got it. I mean i CAN duplicate the issue IF I wanted to. But there is no reason I would EVER try to manipulate the platter in such a manner. Whenever I want to move the platter it moves.................... and the exact amount I want it to move. I am not even going to try and say the issue is non-existant but an exaggeration is an understatement.
shadow23 8:06 AM - 1 April, 2014
Quote:
Shadow, what is the mfg date on your sz?

February 2014

There's a complete difference with my first unit and the one I got today. It's not a safetyu feature. I truly believe that some units are defective.

Upload is 85%....
Emersiveav 8:08 AM - 1 April, 2014
I agree :)

I would hope for an improvement I had to pay retail on this where I normally wouldn't have but we are down to the deadline and have a big gig Saturday!
Dj Youkai 8:27 AM - 1 April, 2014
Quote:
Quote:
Shadow, what is the mfg date on your sz?

February 2014

There's a complete difference with my first unit and the one I got today. It's not a safetyu feature. I truly believe that some units are defective.

Upload is 85%....

Damn, I have the manufacturer date, when I first got it, I tried plug it in with Mac book pro retina. Opened up Serato, then it told me the driver not installed , it showed update driver or something, then It gave me a kernel error, but it that window disappeared, so then I upgraded to the latest Serato, and that driver not installed was gone, so yeah then I tested seems to work pretty good, platters was pretty responsive, took it to small gig, I haven't had any problems, then when I got back the next day, I started to read this forum, and saw this post, did that finger test, and same thing, not responsive with one finger, now I'm thinking was this unit became defective cause of that driver kernel error? Or is it really defective :-( I hope I don't have to return it, I live in Hawaii, it will take a while for it to come back I think :-( please Pioneer, please find a solution, Waiting patiently here.
Dj Youkai 8:28 AM - 1 April, 2014
Oops I mean the same manufacturer date also Feb 2014, and yours work :-/
shadow23 8:30 AM - 1 April, 2014
Okay the video is uploaded. Kindly excuse me as I can't scratch. I'm in no way good at scratching. I suck really badly and I understand if I get paid out for it. But hey I suck at scratching plain and simple!

Anyway here's my 2nd SZ that actually works
Watchwww.youtube.com
shadow23 8:33 AM - 1 April, 2014
I might even upload a video scratching with one finger lol.
shadow23 8:37 AM - 1 April, 2014
Quote:
Damn, I have the manufacturer date, when I first got it, I tried plug it in with Mac book pro retina. Opened up Serato, then it told me the driver not installed , it showed update driver or something, then It gave me a kernel error, but it that window disappeared, so then I upgraded to the latest Serato, and that driver not installed was gone, so yeah then I tested seems to work pretty good, platters was pretty responsive, took it to small gig, I haven't had any problems, then when I got back the next day, I started to read this forum, and saw this post, did that finger test, and same thing, not responsive with one finger, now I'm thinking was this unit became defective cause of that driver kernel error? Or is it really defective :-( I hope I don't have to return it, I live in Hawaii, it will take a while for it to come back I think :-( please Pioneer, please find a solution, Waiting patiently here.


I had the same driver error. Driver was not installed in my Win8.1 PC but it is installed from the 1st SZ ihad. But all good now though. Everything works as it should.
Dj Youkai 8:43 AM - 1 April, 2014
Wonder if it's the driver though that made it not responsive. Oh did you update your firmware when you did this video? Cause I did, the original firmware was version 1.0
saintsimon 8:46 AM - 1 April, 2014
shadow, thanks for recording the video. It's definitely a working unit you got in Your hands!
The combination of the one finger test and minor warp defect I have on the surface of both my jog wheels is enough reason for me to call my store tomorrow to start an RMA process, thanks for your help!
Dj Youkai 8:50 AM - 1 April, 2014
Quote:
Quote:
Damn, I have the manufacturer date, when I first got it, I tried plug it in with Mac book pro retina. Opened up Serato, then it told me the driver not installed , it showed update driver or something, then It gave me a kernel error, but it that window disappeared, so then I upgraded to the latest Serato, and that driver not installed was gone, so yeah then I tested seems to work pretty good, platters was pretty responsive, took it to small gig, I haven't had any problems, then when I got back the next day, I started to read this forum, and saw this post, did that finger test, and same thing, not responsive with one finger, now I'm thinking was this unit became defective cause of that driver kernel error? Or is it really defective :-( I hope I don't have to return it, I live in Hawaii, it will take a while for it to come back I think :-( please Pioneer, please find a solution, Waiting patiently here.


I had the same driver error. Driver was not installed in my Win8.1 PC but it is installed from the 1st SZ ihad. But all good now though. Everything works as it should.

Hmmm, you running Windows 8.1 with your new firmware? If it is so, the firmware update for Windows is a different version than the one you download for the Mac, wonder if I'll try use my Pc laptop instead and update firmware to that version, wonder if that makes a difference.
Dj Youkai 8:51 AM - 1 April, 2014
I mean you running Windows 8. 1 with your second DDJ-SZ?
shadow23 8:54 AM - 1 April, 2014
Quote:
shadow, thanks for recording the video. It's definitely a working unit you got in Your hands!
The combination of the one finger test and minor warp defect I have on the surface of both my jog wheels is enough reason for me to call my store tomorrow to start an RMA process, thanks for your help!

No problem. I do suggest that everyone not to hold on for too long. As i have read with other SZ owners that the return period could range between 7, 14 and 30 days. Talk to the shop where the SZ was purchased.
shadow23 8:55 AM - 1 April, 2014
Quote:
I mean you running Windows 8. 1 with your second DDJ-SZ?


Yeah I'm running SDJ 1.61 on my Win8.1 PC
shadow23 9:01 AM - 1 April, 2014
Just tested the SZ on my HP laptop (Envy M6 i5 Dual Core 2.6GHz) and it recognized the SZ and it's working fine on it too.
shadow23 9:03 AM - 1 April, 2014
Quote:
Just tested the SZ on my HP laptop (Envy M6 i5 Dual Core 2.6GHz) and it recognized the SZ and it's working fine on it too.


My laptop is also running Win8.1 (8GB of RAM & 500GB Samsung 840 EVO)
shadow23 9:24 AM - 1 April, 2014
Also updating the firmware made no difference with the platter sensitivity. hopefully next time Pioneer includes adjustable sensitivity in the next firmware.

I can honestly say now that I love the SZ. But Pioneer dropped a big ball here.
Dj Youkai 10:12 AM - 1 April, 2014
Quote:
Also updating the firmware made no difference with the platter sensitivity. hopefully next time Pioneer includes adjustable sensitivity in the next firmware.

I can honestly say now that I love the SZ. But Pioneer dropped a big ball here.

Well if it is, then Congratulations man :-)
shadow23 10:21 AM - 1 April, 2014
Quote:
Quote:
Also updating the firmware made no difference with the platter sensitivity. hopefully next time Pioneer includes adjustable sensitivity in the next firmware.

I can honestly say now that I love the SZ. But Pioneer dropped a big ball here.

Well if it is, then Congratulations man :-)

Thanks I'm quite relieved to be honest. Because if it turned out it had the same issue as the first SZ I have. I was prepared to return and just forget about the SZ altogether.
DJ_X_Trodinaire 11:05 AM - 1 April, 2014
Congrats Shadow! There is hope for the SZ ;)
shadow23 11:08 AM - 1 April, 2014
Quote:
Congrats Shadow! There is hope for the SZ ;)

Thanks. I'm glad it worked out for me too. Was so gutted before.
Mighty Dragon Sounds 11:22 AM - 1 April, 2014
Fumble...... but they recovered.....
Kross-ddj 11:41 AM - 1 April, 2014
Quote:
Also updating the firmware made no difference with the platter sensitivity. hopefully next time Pioneer includes adjustable sensitivity in the next firmware.

I can honestly say now that I love the SZ. But Pioneer dropped a big ball here.

Just rang my local store, told them about you shadow, they said that they will ring me as soon as they get the next SZ in and I can swap it over..... Obviously will test it in store first.....
VJ Justin Allen 12:38 PM - 1 April, 2014
Does anyone have a mfg date of March that has a defective unit? I have mine sitting in an unopened box right now waiting for a solution.
deejdave 12:43 PM - 1 April, 2014
I have March.
damehype 1:43 PM - 1 April, 2014
Same with me. Unopened box with mfg date of Feb 2014.
Just Mike 1:47 PM - 1 April, 2014
@ Saintsimon.......First link, replacement DDJ-SZ with plastic on jogs.

Second link, touching both jogs at the same time.

Everything works fine!

Again, my original unit and my replacement unit have mfg. dates of January 2014


Watchwww.youtube.com

Watchwww.youtube.com
DjCity 1:56 PM - 1 April, 2014
I'm going to return mine but I'm trying to wait till they sell off the entire first run.

I don't want another from the same batch.
DjCity 1:57 PM - 1 April, 2014
Did you guys return to the store or to pioneer?
Just Mike 2:01 PM - 1 April, 2014
Quote:
I just got my new SZ tonight and Im feeling good on it :) we just upgraded form the SX units. The SZ is some piece of gear.
Yes I am seeing the same sensitivity "thing" with the jog wheels but I think is supposed to be like this....Heres why I say that. If you firmly / intentionally "grab" the platter as you would on a turntable the intermittent issue that everyone has been talking about is non existent. A light finger brushing will have no effect on stopping a playing track but an intentional finger drop works fine every time so Im not sure if this is just something we need to get used to over the way we used our SX's

There have been reports of different levels of sensitivity on the jogs on the DDJ-SZ. Your analysis may be correct for your unit but incorrect for others. I know you were incorrect about mine. This issue is nothing to "get used to". Especially for those of us who use our platters on a regular basis. When you're holding the platter, waiting to drop the song at a specific location and the song starts playing off beat.....That's a problem.
A few people keep commenting about the one finger issue. Let it be known that the issue is much bigger!
Just Mike 2:01 PM - 1 April, 2014
Quote:
Did you guys return to the store or to pioneer?

Guitar Center
shadow23 2:14 PM - 1 April, 2014
Quote:

Just rang my local store, told them about you shadow, they said that they will ring me as soon as they get the next SZ in and I can swap it over..... Obviously will test it in store first.....

That's good Kross. Lucky your store are good. In the Pioneer forum there particularly one poster in the thread you started that the seller won't take back the SZ after 7 days. A bloody nightmare.
Just Mike 2:15 PM - 1 April, 2014
Quote:
Quote:
Just rang my local store, told them about you shadow, they said that they will ring me as soon as they get the next SZ in and I can swap it over..... Obviously will test it in store first.....

That's good Kross. Lucky your store are good. In the Pioneer forum there particularly one poster in the thread you started that the seller won't take back the SZ after 7 days. A bloody nightmare.


+1000
shadow23 2:16 PM - 1 April, 2014
Quote:
Did you guys return to the store or to pioneer?

I returned mine to the store I bought it from.
shadow23 2:21 PM - 1 April, 2014
Quote:
Fumble...... but they recovered.....

With the SZ's price tag I hardly considered it a fumble.
DjCity 2:30 PM - 1 April, 2014
If you are in doubt, check my video.
It is apparent what the problem is and why it's a problem for dj's. Not just scratch dj's.

It's's a problem for cueing.
It's a problem for holding a track.
It's a problem for back spinning.
It's a problem that's unacceptable!

Quote:
Here's the video.

Watchwww.youtube.com
Mighty Dragon Sounds 2:34 PM - 1 April, 2014
Quote:
If you are in doubt, check my video.
It is apparent what the problem is and why it's a problem for dj's. Not just scratch dj's.

It's's a problem for cueing.
It's a problem for holding a track.
It's a problem for back spinning.
It's a problem that's unacceptable!

Quote:
Here's the video.

Watchwww.youtube.com


CLICK CLACK BOOOM!!!!!!!!!!!!!!!
Just Mike 2:44 PM - 1 April, 2014
Quote:
If you are in doubt, check my video.
It is apparent what the problem is and why it's a problem for dj's. Not just scratch dj's.

It's's a problem for cueing.
It's a problem for holding a track.
It's a problem for back spinning.
It's a problem that's unacceptable!

Quote:
Here's the video.

Watchwww.youtube.com


I don't get why some the other people say it's not a problem. I guess it isn't if you do not interact with the jogs......"Press Play"
Mighty Dragon Sounds 2:46 PM - 1 April, 2014
Quote:

I don't get why some the other people say it's not a problem. I guess it isn't if you do not interact with the jogs......"Press Play"



I find it a problem when people scratch on the "Inside" or "Right" side of the platters.....

Like if it was a turntable.... where the tonearm would be.....

I call it a problem..... but they find it cool.....

Maybe I am just an ass.....
Just Mike 2:47 PM - 1 April, 2014
Quote:
Quote:
I don't get why some the other people say it's not a problem. I guess it isn't if you do not interact with the jogs......"Press Play"



I find it a problem when people scratch on the "Inside" or "Right" side of the platters.....

Like if it was a turntable.... where the tonearm would be.....

I call it a problem..... but they find it cool.....

Maybe I am just an ass.....

Maybe.......Lol!!
DjCity 2:51 PM - 1 April, 2014
Scratch on the right side of the platter?

Blasphemy!

Maybe I'm just an old man but HOW does someone scratch on the right side of the platter?

Seems so unnatural and ass backwards.
Just Mike 2:53 PM - 1 April, 2014
Quote:
Scratch on the right side of the platter?

Blasphemy!

Maybe I'm just an old man but HOW does someone scratch on the right side of the platter?

Seems so unnatural and ass backwards.


????????
saintsimon 2:55 PM - 1 April, 2014
Thanks for the upload Just Mike! Your video and shadow's are enough reason for me to take this up with my store. I'll report on how the return process goes. BTW my manufacture date was Feb. 2014. My guess is that some faulty units were from Feb 2014 as well. My guess is that it's just a lottery type situation with getting a unit that works.
Now I'll have to see if the store is gonna pay for return shipping. If not...I'll also be sure to let you all know!
Just Mike 2:57 PM - 1 April, 2014
Quote:
Thanks for the upload Just Mike! Your video and shadow's are enough reason for me to take this up with my store. I'll report on how the return process goes. BTW my manufacture date was Feb. 2014. My guess is that some faulty units were from Feb 2014 as well. My guess is that it's just a lottery type situation with getting a unit that works.
Now I'll have to see if the store is gonna pay for return shipping. If not...I'll also be sure to let you all know!


+1
shadow23 2:57 PM - 1 April, 2014
Quote:
Scratch on the right side of the platter?

Blasphemy!

Maybe I'm just an old man but HOW does someone scratch on the right side of the platter?

Seems so unnatural and ass backwards.

I find it hard to scratch properly on the left side of the platter. Have to be a talented DJ to be able do it on both sides.I suppose like laser scratching.
Just Mike 3:01 PM - 1 April, 2014
Quote:
Quote:
Scratch on the right side of the platter?

Blasphemy!

Maybe I'm just an old man but HOW does someone scratch on the right side of the platter?

Seems so unnatural and ass backwards.

I find it hard to scratch properly on the left side of the platter. Have to be a talented DJ to be able do it on both sides.I suppose like laser scratching.


I have personally witnessed DJ's who turn their TT's 90 degrees to the left to get the tone arm out of the way.
shadow23 3:02 PM - 1 April, 2014
Quote:
Thanks for the upload Just Mike! Your video and shadow's are enough reason for me to take this up with my store. I'll report on how the return process goes. BTW my manufacture date was Feb. 2014. My guess is that some faulty units were from Feb 2014 as well. My guess is that it's just a lottery type situation with getting a unit that works.
Now I'll have to see if the store is gonna pay for return shipping. If not...I'll also be sure to let you all know!

Good to hear. I think there were just a few dodgy SZ that got made.
Just Mike 3:02 PM - 1 April, 2014
Sorry, we have gotten off track of the real issue here!
hottiredandsexy 3:03 PM - 1 April, 2014
Just go it!!!


Quick question... is there a way to activate vinyl mode with out the unit being hooked to the computer? I wanted to test platter issues before installing serato because if I install the software my dealer won't take it back.

PS this is my first ever controller so forgive me if I'm slow!
shadow23 3:06 PM - 1 April, 2014
Quote:
Just go it!!!


Quick question... is there a way to activate vinyl mode with out the unit being hooked to the computer? I wanted to test platter issues before installing serato because if I install the software my dealer won't take it back.

PS this is my first ever controller so forgive me if I'm slow!

How would he know you installed it? That's crap! If its a faulty unit then the seller should either give you a replacement or a refund.
hottiredandsexy 3:08 PM - 1 April, 2014
Quote:
Quote:
Just go it!!!


Quick question... is there a way to activate vinyl mode with out the unit being hooked to the computer? I wanted to test platter issues before installing serato because if I install the software my dealer won't take it back.

PS this is my first ever controller so forgive me if I'm slow!

How would he know you installed it? That's crap! If its a faulty unit then the seller should either give you a replacement or a refund.


I was thinking the same thing... I can see the code through the clear packaging... May just give it a shot.... normally just shift jog mode though to access vinyl mode?
damehype 3:15 PM - 1 April, 2014
Now if they could just correct the hardware color FX not being post fader when using the crossfader...
Certified Quality Entertainment 3:51 PM - 1 April, 2014
Quote:
Just go it!!!





Quick question... is there a way to activate vinyl mode with out the unit being hooked to the computer? I wanted to test platter issues before installing serato because if I install the software my dealer won't take it back.



PS this is my first ever controller so forgive me if I'm slow!


He is just trying to fool you..The software is free to download...you are paying for the hardware. Tell him he is full of shit and if your unit does not work it is 100% hardware related, no software
Just Mike 3:55 PM - 1 April, 2014
Quote:
Quote:
Just go it!!!





Quick question... is there a way to activate vinyl mode with out the unit being hooked to the computer? I wanted to test platter issues before installing serato because if I install the software my dealer won't take it back.
Also note, the code you see thru the plastic is the product key to activate Serato Video not Serato DJ


PS this is my first ever controller so forgive me if I'm slow!


He is just trying to fool you..The software is free to download...you are paying for the hardware. Tell him he is full of shit and if your unit does not work it is 100% hardware related, no software
Just Mike 3:55 PM - 1 April, 2014
Quote:
Also note, the code you see thru the plastic is the product key to activate Serato Video not Serato DJ





Also note, the code you see thru the plastic is the product key to activate Serato Video not Serato DJ
hottiredandsexy 3:59 PM - 1 April, 2014
Thank Mike!
saintsimon 4:20 PM - 1 April, 2014
hottiredandsexy, do you mind sharing the store name so we know who is giving you this issue?
Just Mike 4:28 PM - 1 April, 2014
Just a FYI....GC has a 30 day return policy....unless it is:
DJ Equipment, amongst a few other items. The return policy is 14 days
saintsimon 4:45 PM - 1 April, 2014
Hope this is of use to new visitors to this forum...

Kross-ddj, DJ City, Just Mike, Shadow23 - you guys have the clearest videos of benchmarking the condition of the jog wheel sensitivity
I really wish the top of this could be "sticky" your posts and videos - anyone stumbling on to this forum now should be searching for your videos as benchmarks for clear examples of a working unit vs. non-working unit. I will copy and paste permalinks in case anybody needs to directly get to these videos...

====Non-working DDJ-SZ video posts:====
Kross-ddj (original post)
serato.com
Just Mike
serato.com
DJ City
serato.com
Saint Simon
serato.com

====Working DDJ-SZ video posts:====
shadow23 (replacement unit)
serato.com
Just Mike (replacement unit)
serato.com

I'm sure there are a few other examples to list, but here are the essentials to get a bearing on if your new DDJ-SZ is working vs. technical issues


in the case you need to get to this "bookmarked list"
Ctrl+F to search for...
tags: sticky post video examples, technical issues, video examples, bookmarked list
hottiredandsexy 5:31 PM - 1 April, 2014
Quote:
hottiredandsexy, do you mind sharing the store name so we know who is giving you this issue?


Long and McQuade. I haven't had time to test yet. Just a quick plug into a power outlet. I wasn't sure if I could test with power and no computer hooked up. Had to run back to work so will test later. Manu date is March 2014, hoping all is well!
shadow23 5:34 PM - 1 April, 2014
I did some more testing. And here's what I found.

Left middle finger on left platter, the platter detects my touch like normal. While my left middle finger is on left platter and I touch the right platter the track starts playing. It doesn't do it though if I have 2 fingers on the left platter. Even touching the right platter with 2 fingers on the left the track doesn't play.

It's very weird.

Otherwise if I use it like normal, it's fine.

Geez Pioneer what is happening? You want the SZ to be fully functional. I know I don't normally touch the platters at the same time. But if someone had to do some trick scratching (which I don't and can't scratch anyway). The SZ won't be able to do it if there's a sensor issue in the SZ's platters.
Kross-ddj 5:37 PM - 1 April, 2014
I'm wondering now if Pioneer will soon be releasing a statement regarding a "hardware issue"..... Everyone who has a faulty unit, it has been proven that it's faulty 'out of the box' and the reason that most people where hanging on to the SZ is because we didn't know if the issue was software or hardware related.... I believe that all stores have a legal obliged to 'replace' for new, the DDJ-SZ.... There is absolutely no way I would accept a warranty repair for a £1750 unit that was faulty 'out if the box'.....
Kross-ddj 5:40 PM - 1 April, 2014
Why can't we edit these posts??? Sheeeeesh
*legally obliged
*'out of the box'
saintsimon 5:40 PM - 1 April, 2014
I was super close to calling my store just now, but just realized in all fairness...I probably should double check the power source (place the SZ in a different power strip/surge protrector, then try different outlet and then finally a different room). I want to be fair to my store before I let them know the platter definitely has a weaker sensor than you guys who got a replacement unit.
hottiredandsexy 5:44 PM - 1 April, 2014
Quote:
I was super close to calling my store just now, but just realized in all fairness...I probably should double check the power source (place the SZ in a different power strip/surge protrector, then try different outlet and then finally a different room). I want to be fair to my store before I let them know the platter definitely has a weaker sensor than you guys who got a replacement unit.


Same with me. I just asked the guy working there what their return policy was because I had heard there were some issues. I'm still banking on a fully functioning unit... #fingerscrossed
shadow23 6:05 PM - 1 April, 2014
Quote:
I was super close to calling my store just now, but just realized in all fairness...I probably should double check the power source (place the SZ in a different power strip/surge protrector, then try different outlet and then finally a different room). I want to be fair to my store before I let them know the platter definitely has a weaker sensor than you guys who got a replacement unit.


That's what I did before returning the 1st SZ. I eliminated all the possible scenarios that would've contributed to the issue. But in the end nothing worked to make my platter issue disappear and had no choice but to return it.
DjCity 6:06 PM - 1 April, 2014
I just got off the phone with the retailer and they said...

"Send the unit back to us".

They will exchange it. They pay for shipping and bill Pioneer for everything.

They said if the replacement is bad too, sent that one back too.

They sent me a UPS shipping label so it goes back to them tomorrow.
saintsimon 6:08 PM - 1 April, 2014
shadow, did you use the serato video code from the first unit? was your store okay with that if you already used it? i didn't use mine yet but i'm thinking of redeeming the code before returning - not sure if the store would give me issues with that but im guessing that is less of a concern than them hearing about an unhappy customer haha
Mighty Dragon Sounds 6:21 PM - 1 April, 2014
Well....

I just sold my Reloop RP 8000s........

My Rane 62

and my last pair of Technics 1200s.......


And bought a Pioneer SZ after convincing the Guitar Center salesman to allow me to test them out.... checking to make sure it was a working model.....





Needless to say it was good to go!!!!

instagram.com
shadow23 6:27 PM - 1 April, 2014
Quote:
shadow, did you use the serato video code from the first unit? was your store okay with that if you already used it? i didn't use mine yet but i'm thinking of redeeming the code before returning - not sure if the store would give me issues with that but im guessing that is less of a concern than them hearing about an unhappy customer haha

Hi, no I never used the Serato Video code. Because I already bought a license earlier so I didn't need it. They actually forgot to ask me about it I think. But not really worried because it would be slack of me if I did activate it or even got the paper out of the box.

I just returned the SZ the way I got it. They even said thank you for wrapping it up and it looked like it has never been opened. I'm a bit curious as to why the manager of the store taped it up. I hope he doesn't resell it to some poor unsuspecting bastard. That unit was very wrong.
saintsimon 6:32 PM - 1 April, 2014
Quote:
I just got off the phone with the retailer and they said...

"Send the unit back to us".

They will exchange it. They pay for shipping and bill Pioneer for everything.

They said if the replacement is bad too, sent that one back too.

They sent me a UPS shipping label so it goes back to them tomorrow.

jesus - i just got short-armed by the customer service rep over the phone from the retail store i purchased from. he told me pioneer was looking into the issue. hinting towards (but not outright saying ...) trying to convince me to keep the defective unit until pioneer has some magic fix. told him i wasn't calling prematurely that i did hours of research and wanted to make sure there was a real issue/defect before getting thru to the point of wanting an exchange. for me to even have to state this...really?! the guy said i'd have to bring it up with his supervisor. and let me talk to his voicemail. if i get the run around with the supervisor - im gonna be pissed.
shadow23 6:33 PM - 1 April, 2014
Quote:
I just got off the phone with the retailer and they said...

"Send the unit back to us".

They will exchange it. They pay for shipping and bill Pioneer for everything.

They said if the replacement is bad too, sent that one back too.

They sent me a UPS shipping label so it goes back to them tomorrow.

Good stuff DJCity!! Pioneer has to get the message from us that they need to be more focused on making sure the product they release has been fully checked out.

It might cost them a little more by doing the checks but it will cost them even more if a lot of units are getting returned and other people starts looking at other brands.
shadow23 6:36 PM - 1 April, 2014
Quote:
Quote:
I just got off the phone with the retailer and they said...

"Send the unit back to us".

They will exchange it. They pay for shipping and bill Pioneer for everything.

They said if the replacement is bad too, sent that one back too.

They sent me a UPS shipping label so it goes back to them tomorrow.

jesus - i just got short-armed by the customer service rep over the phone from the retail store i purchased from. he told me pioneer was looking into the issue. hinting towards (but not outright saying ...) trying to convince me to keep the defective unit until pioneer has some magic fix. told him i wasn't calling prematurely that i did hours of research and wanted to make sure there was a real issue/defect before getting thru to the point of wanting an exchange. for me to even have to state this...really?! the guy said i'd have to bring it up with his supervisor. and let me talk to his voicemail. if i get the run around with the supervisor - im gonna be pissed.

They were trying to do that to me with the first store. Even lied to me about Pioneer releasing a firmware that week I returned it. I just didn't want to wait so I drove down for 2 hours and went to the store in person and told them I just wanted a refund since they refused to give me a replacement. That's why I went to another store
saintsimon 6:47 PM - 1 April, 2014
Quote:
I'm a bit curious as to why the manager of the store taped it up. I hope he doesn't resell it to some poor unsuspecting bastard. That unit was very wrong.

would be quite a funny scene to see some guy walk up to the manager after you drop of the box, you over hear the manager say something like "why yes, in fact... we do have one last DDJ-SZ that JUST arrived!"
ಠ_ಠ
shadow23 6:57 PM - 1 April, 2014
Quote:
Quote:
I'm a bit curious as to why the manager of the store taped it up. I hope he doesn't resell it to some poor unsuspecting bastard. That unit was very wrong.

would be quite a funny scene to see some guy walk up to the manager after you drop of the box, you over hear the manager say something like "why yes, in fact... we do have one last DDJ-SZ that JUST arrived!"
ಠ_ಠ

Yeah it felt dodgy seeing him tape it up. At one stage when I was getting the refund thesales guy who served me before all controllers in the store had firmware updates because of issues and suggested that I stay way from buying latest product as they would have issues as well.
Glad to say I'm not going back there again.
shadow23 7:00 PM - 1 April, 2014
I meant the sales guy who served me before said all controllers in the store had issues. We really need an EDIT button here so I don't have post after post of correcting my typos.
DJ RR 7:06 PM - 1 April, 2014
Is this the jog sensitivity issue that everyone is talking about?

Watchwww.youtube.com

youtu.be
shadow23 7:12 PM - 1 April, 2014
Quote:
Is this the jog sensitivity issue that everyone is talking about?

Watchwww.youtube.com

youtu.be


No it's about getting to close to the center of the jog wheel. It actually is a sensitivity issue you can see here Watchwww.youtube.com
shadow23 7:13 PM - 1 April, 2014
I meant it's not about getting too close. Grrrrr come on EDIT button, we need one!
DjCity 7:42 PM - 1 April, 2014
Quote:
Well....

I just sold my Reloop RP 8000s........

My Rane 62

and my last pair of Technics 1200s.......


And bought a Pioneer SZ after convincing the Guitar Center salesman to allow me to test them out.... checking to make sure it was a working model.....





Needless to say it was good to go!!!!

instagram.com


You are kidding right?
Just Mike 7:45 PM - 1 April, 2014
Quote:
Quote:
Well....

I just sold my Reloop RP 8000s........

My Rane 62

and my last pair of Technics 1200s.......


And bought a Pioneer SZ after convincing the Guitar Center salesman to allow me to test them out.... checking to make sure it was a working model.....





Needless to say it was good to go!!!!

instagram.com


You are kidding right?


Yeah....He is!
damehype 8:00 PM - 1 April, 2014
04/01/2014
DJ_X_Trodinaire 8:07 PM - 1 April, 2014
Mighty Dragon needs to drink more and stay out of the discussion, unless you really own the SZ :P 4.1.14
westell54 8:22 PM - 1 April, 2014
I just tried out a display unit at GC and it was exhibiting the intermittent touch response issue. It just feels like something that they will eventually correct in a firmware update so, for those that are looking at getting one, it seems like a good piece to get if you want one. I'm still sold on the NS7ii but I think the SZ is a nice piece of gear.
Just Mike 8:24 PM - 1 April, 2014
Quote:
I just tried out a display unit at GC and it was exhibiting the intermittent touch response issue. It just feels like something that they will eventually correct in a firmware update so, for those that are looking at getting one, it seems like a good piece to get if you want one. I'm still sold on the NS7ii but I think the SZ is a nice piece of gear.


If it was the exact same issue on the same deck, I just might agree with you about a firmware update......but, because everyone issues have been different, I'll have to disagree with your analysis.
Mighty Dragon Sounds 8:37 PM - 1 April, 2014
No one wants to play April Fools........ :-/...
saintsimon 8:41 PM - 1 April, 2014
Quote:
If it was the exact same issue on the same deck, I just might agree with you about a firmware update......but, because everyone issues have been different, I'll have to disagree with your analysis.

+1
My thoughts exactly! If it were firmware (digital issue)...that means all units would have that issue programmed (or not programmed) in to the unit. Videos prove otherwise! Too many inconsistencies to show that it is a matter of programming. Also...my jog wheels are slightly warped on the edge. Manufacturing inconsistencies. My guess is pioneer is gonna just increase the sensor all around. I'm curious if they do that...they might screw up units that are working okay by making them too sensitive (some sx units with too high sensistivity detect touch when your hand is just hovering near the wheels).
Mighty Dragon Sounds 10:00 PM - 1 April, 2014
wonder if they will do a general mass recall......
shadow23 10:05 PM - 1 April, 2014
Quote:
wonder if they will do a general mass recall......

They might have. More and more units are starting to show with same issue with different variation of issues. So it can't be just a firmware issue.
DJTorchmusic 11:17 PM - 1 April, 2014
Hmmm,

Maybe I should join the "SZ Sweepstakes?" Even now I'm still torn with other options like:

1. Just add two SC 3900 decks to my SX setup. ( Will cost just a little more than SZ)
2. Add two V7s to my SX setup (will cost less than the SZ and about the same as NS7 2)
3. NS7 2 (Cost less than SZ, platters not an issue at all, but strictly Serato)
4. Just buy the funkin' SZ and sell the SX.
blackavenger 11:20 PM - 1 April, 2014
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?
DJTorchmusic 11:24 PM - 1 April, 2014
Quote:
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?


I wouldn't use them anyways. Hell, I hardly (almost never) use effects.
DJ_X_Trodinaire 11:26 PM - 1 April, 2014
Quote:
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?


Doesn't bother me much either.
With all the bells n whistles on all of my gears I don't use them all.
Dj Youkai 12:11 AM - 2 April, 2014
Quote:
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?

Doesn't bother me either, hardly use any effects, straight blending for me.
saintsimon 12:24 AM - 2 April, 2014
got off the phone with customer service, and left a bad taste in my mouth. really hoping to resolve this issue with a replacement unit. if not - im gonna probably get a refund and get the ns7ii.
i dont want to be reminded of these issues i had dealing with this matter.
shadow23 12:36 AM - 2 April, 2014
Quote:
got off the phone with customer service, and left a bad taste in my mouth. really hoping to resolve this issue with a replacement unit. if not - im gonna probably get a refund and get the ns7ii.
i dont want to be reminded of these issues i had dealing with this matter.

That's not good. Well you wouldn't believe this but I'm returning my 2nd SZ to the store. Because I found another issue! I gonna upload a video later on.

The issue now is when I have my finger (not the tip) on the left platter and as soon as I touch the right platter the left deck starts playing. Yes I'm probably being picky but this is just unacceptable. Yes the finger tip works on both platters but as soon I am touching the right platter and try to stop the left platter it just doesn't work.

Not gonna settle for a "that'll do" attitude. I'm paying a lot of money for a gear that is half baked . No way!!!!
damehype 12:50 AM - 2 April, 2014
Quote:
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?


Yes. You can work around it a bit though. I'm still waiting on an answer on whether or not there will be a firmware update to allow post fader hardware FX on the crossfader.
Mighty Dragon Sounds 1:26 AM - 2 April, 2014
Quote:
Quote:
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?


Yes. You can work around it a bit though. I'm still waiting on an answer on whether or not there will be a firmware update to allow post fader hardware FX on the crossfader.



Oh thats a no no no for me.......

Wake me up when Pioneer has a 2 channel Mixer fully integrated into Serato based on the 909 platform.....
saintsimon 1:33 AM - 2 April, 2014
Quote:
hat's not good. Well you wouldn't believe this but I'm returning my 2nd SZ to the store. Because I found another issue! I gonna upload a video later on.

The issue now is when I have my finger (not the tip) on the left platter and as soon as I touch the right platter the left deck starts playing. Yes I'm probably being picky but this is just unacceptable. Yes the finger tip works on both platters but as soon I am touching the right platter and try to stop the left platter it just doesn't work.

Not gonna settle for a "that'll do" attitude. I'm paying a lot of money for a gear that is half baked . No way!!!!

damn, that is really bad news shadow...
Is your new issue the same as Just Mike's issue with handling both platters?
He mentioned it here: serato.com
Do you see your sensor ring fizzle out like this?

If you do end up returning the SZ, what are you going to get in it's place?
DjCity 1:37 AM - 2 April, 2014
Quote:
Aren't any of Y'all bothered by the fact that the SZ doesn't have post-fader software effects?


I'm thinking the Remix Station 500 should take care of that no?
damehype 1:39 AM - 2 April, 2014
No sends and returns...
shadow23 1:44 AM - 2 April, 2014
Quote:
Quote:
hat's not good. Well you wouldn't believe this but I'm returning my 2nd SZ to the store. Because I found another issue! I gonna upload a video later on.

The issue now is when I have my finger (not the tip) on the left platter and as soon as I touch the right platter the left deck starts playing. Yes I'm probably being picky but this is just unacceptable. Yes the finger tip works on both platters but as soon I am touching the right platter and try to stop the left platter it just doesn't work.

Not gonna settle for a "that'll do" attitude. I'm paying a lot of money for a gear that is half baked . No way!!!!

damn, that is really bad news shadow...
Is your new issue the same as Just Mike's issue with handling both platters?
He mentioned it here: serato.com
Do you see your sensor ring fizzle out like this?

If you do end up returning the SZ, what are you going to get in it's place?

Not gonna get anything now. The lefy sensor disappears if I am touching the right st the same time. Goodbye Pioneer.
shadow23 1:46 AM - 2 April, 2014
Its all good if I'm not touching both platters. But when I do the left sensor just fizzles out.
blackavenger 2:31 AM - 2 April, 2014
Quote:
Doesn't bother me either, hardly use any effects, straight blending for me.

Then don't you think the SZ is a bit of an overkill for you....pfft!

I'm no noob that feels it necessary to hit an effect every couple minutes, but post-fader effects are important to me. Serato already said it was impossible to have post-fader software effects because a limitation in the hardware, so that's the end of that. As much as I like the idea of (2) soundcards and DVS, I think I'm going to wait and see what else comes out down the road. I mean, no post-fader effects, faulty jogwheels, poor build quality....this thing just isn't living up to the hype. I'm disappointed......I really wanted to like, and eventually purchase the SZ.

Good luck w' resolving your platter issues, Y'all.
deejdave 2:45 AM - 2 April, 2014
While everything you said makes sense until you get one in front of you don't write it off just yet. I was even saying I could duplicate the issue (which at the time of writing it I was) but after trying today (for about 2 hrs) I could NOT. I'm talking PERFECT platter behavior doing some crazy stupid manipulation I would NEVER do in a live situation. I am in NO WAY saying people are lying nor do I think my unit is 100% as I consider the fluke to be the fact it was 100% today not the other way around as I now it did not just fix itself.
Mighty Dragon Sounds 2:51 AM - 2 April, 2014
Just the tip...... JUST THE TIP!!!
deejdave 2:55 AM - 2 April, 2014
Ha
Dj Youkai 3:02 AM - 2 April, 2014
Quote:
Quote:
Doesn't bother me either, hardly use any effects, straight blending for me.

Then don't you think the SZ is a bit of an overkill for you....pfft!

I'm no noob that feels it necessary to hit an effect every couple minutes, but post-fader effects are important to me. Serato already said it was impossible to have post-fader software effects because a limitation in the hardware, so that's the end of that. As much as I like the idea of (2) soundcards and DVS, I think I'm going to wait and see what else comes out down the road. I mean, no post-fader effects, faulty jogwheels, poor build quality....this thing just isn't living up to the hype. I'm disappointed......I really wanted to like, and eventually purchase the SZ.

Good luck w' resolving your platter issues, Y'all.

Not Overkill At All.. If I need effects I'll use. Like I said.. I hardly use it. I bought cause it has 2 Soundcards. And If another DJ comes want's to Jump In. Then They Can Seamlessly, So yeah.. Platter for is more important than effects IMHO, Build Quality Wise.. I think it's pretty solid. Not that heavy. So yeah. I'm still happy. Just have to wait and see what Happens. I still have 2 DDJ-SX as Back up. So Yeah .. it's not a total fail. Just wait what Pioneer has to say. Hopefully they can fix it. They usually can.
DjCity 3:41 AM - 2 April, 2014
I don't know about fixing this Fuck up.

Firmware ain't gonna do it.

I believe it's a hardware issue so the only way to fix it would be to wait for pioneer to build new ones that do not have these issues, the recall all the bad ones and replace them.

That will be a HUGE cost for pioneer.
I don't know if they will do it.
shadow23 4:06 AM - 2 April, 2014
They will try and just fix every faulty unit. Won't do a recall, just too expensive for them. They will lose customers and I'm one them.
shadow23 4:07 AM - 2 April, 2014
One of them I meant.
DJTorchmusic 4:25 AM - 2 April, 2014
You wanna hear something really scary? What if the units that were working stopped working?

Back to the effects topic. Does the NS7 II have post fader effects?
shadow23 4:29 AM - 2 April, 2014
Quote:
You wanna hear something really scary? What if the units that were working stopped working?

Back to the effects topic. Does the NS7 II have post fader effects?

If Pioneer used inferior parts, it won't surprise if the SZ doesn't last long.
damehype 4:37 AM - 2 April, 2014
youtu.be

8:40...
deejdave 4:45 AM - 2 April, 2014
You know not to offend anyone BUT I wish there could be some sort of alliance in which this actually happened. This threat happens time & time again (I am not calling you out Shadow as you are one of the few I would expect to be a man of his word) yet when the next big thing from Pioneer happens BOOM.................. done! I am fortunate enough to be a part of Local 290 carpenter's union here in NY. Our hourly wage is just shy of $50/hr. while our hourly wage on Sunday is just under $100/hr. Last year I purchased two new cars. This year my first home & then in October I am paying for my wedding. I am still able to purchase each & every toy along the way. Bragging? NOT AT ALL. My point here is it all starts somewhere and NONE of my blessings would be possible without the concept of strength in numbers.

To me (although I barely am affected by the issue) this is an unacceptable issue. Again probably affects me the least out of any issue they ever had BUT the reasoning behind while being present on their most expensive controller (by far) is just unacceptable. Right now my unit works fine for me. Who's to say it won't one day just stop responding or get progressively worst as time goes by.


Why can't/don't we join together and actually stick to our words and try to actually get something done. The following is not meant to offend anyone but is a fact (in my life at least). There are plenty of manufacturer's but Pioneer almost has a monopoly on Pro DJ gear being used by professionals and is the industry standard. In respect to players (CDJ's) there is literally no other comparable choice. FX units, same. Mixers not a hold but way up there. controllers............... nothing else in their class of their many classes. Top pro level (allegedly) top mid level (allegedly) and plenty of beginner level controllers to choose & compare. The same goes for MacBook Pro's. If you want things to work here you just use one plain & simple. Not meant to be offensive just the way it is (again in my life at least as I have tried it all). The difference is Apple products always work and if they don't apple gets on it and fixes whatever the issue is promptly.

In regards to Pioneer that standard part of the "industry standard" has been lost. I am NOT saying punish them and crush them. I am saying give us the f#**in standard back. WE CRAVE IT!! Why not as a community try to get this point across. I don't see this ever happening but it is what we need. Unfortunately the new "improvements" over recent years has brought on a whole new crowd and I'm sorry but the integrity, honor & standards have all gone out the window along with the experience. few years back the SYNC button was an issue. Nowadays it still is........................ if it's missing or not working 1000%. as in if the user has to do any sort of work whatsoever to get his/her songs to match IT'S ALL OVER!! I always say to each his own and whatever works for you is fine by me as long as it does not affect me. That applies to the SYNC feature as I can turn it off. We as a whole are not ALWAYS seen as the musical talents we used to as "laptops do all the work now" is the common thought. The proof is right there. When the thought is that Djing is so easy now anyone can do it which actually means the skill is gone yet everyone is translating it as "ME TOOOO!!"


Back to the point. We need the honor & integrity back in our sets and we need the standards back in our gear. NO ONE else can get this back for us. We need to do it ourselves. Any ideas?


Haha this is just food for thought and not meant to be answered right here right now. Not to mention I don't want to hijack someone else's thread. I don't know, am I crazy for thinking this way?
DJTorchmusic 4:54 AM - 2 April, 2014
I still believe Pioneer makes quality gear. But, I also feel all those people who dissed Numark in the past have nothing to say now. I like the DDJ-SX and believe it's a solid unit, but I'm not as fond of it's "presentation" when it comes to how it looks like when you're using it. Functionally the SX is excellent but when you see it in a Video it looks like a Toy. When you're out giggin', it looks like a toy. If you're hidden behind a booth, the SX is all good, but if the crowd can see it...It looks like your Jammin' on a Toy. I saw a DJ in Vegas Jammin' with the NS7 (old one). It didn't look like a toy and it's presentation was professional. I'm sure the SZ will have a similar "non toy" vibe as well.

I'm still torn which way to go. CDJs is my most familiar platform but there's something about the feel of Vinyl, even on a controller, that takes me back to some special times. Though I perform blends better on CDJs there's something about the "dirty" smoothness of Vinyl that I like. I felt much more comfortable cutting and scratching on the SC3900s than I did with the CDJ 2Ks I just sold... wait a minute...


Hey! Has anyone compared the SZ mixer vs the NS7 2 mixer and no one still hasn't answered my question about post fader effects on the NS7 2!
deejdave 5:07 AM - 2 April, 2014
Quote:
I still believe Pioneer makes quality gear. But, I also feel all those people who dissed Numark in the past have nothing to say now.


This mostly has to do with Pioneer's failures as opposed to any successes by Numark. I never trash talked Numark. After years on trial & error I came to the conclusion that Numark is not for me but that is as far as that goes. Denon is the other one that lost my trust after the 3500's. As far as the SX looking like a toy while the NS7 looks professional I would have to disagree...................... strongly. ThNS7 is bigger and such but the SX is more capable. The SX IS more compact and adds more features. I would have to say from a crowd point of view neither look like the pro choice as if it's not a TT or CDJ it's not Pro (again crowd point of view) while from a professional point of view the NS7 seems like the toy moving parts & all (they spinnin, they spinnin LOL) while the SX reminds me more of a device. It's all give & take. The NS7 has a metal casing while using plastic posts for the faders.I don't plan to use my controller as a hammer so I'll take the plastic case with the metal faders. Just my opinion though.



As far as the NS7II post fader FX sorry i can not help. LOL literally the week the announcement was made I almost purchased the NS7II. I might still too but first I want to get my SZ squared away as a solid part of the family.


BTW I mean no offense by anything I just said and am simply replying. For the record I lost my trust in Denon but in all honesty IF they were supported by Serato I would probably try the 3900's as well.
saintsimon 5:26 AM - 2 April, 2014
I never shared this yet. Imperfections on my jog wheels.

imgur.com

Tried to press them back down but they keep coming back up.
It's warped.
NS7ii is starting to look more appealing the more I think about it!
Still on the fence.
DJTorchmusic 5:27 AM - 2 April, 2014
Quote:
Quote:
I still believe Pioneer makes quality gear. But, I also feel all those people who dissed Numark in the past have nothing to say now.


This mostly has to do with Pioneer's failures as opposed to any successes by Numark. I never trash talked Numark. After years on trial & error I came to the conclusion that Numark is not for me but that is as far as that goes. Denon is the other one that lost my trust after the 3500's. As far as the SX looking like a toy while the NS7 looks professional I would have to disagree...................... strongly. ThNS7 is bigger and such but the SX is more capable. The SX IS more compact and adds more features. I would have to say from a crowd point of view neither look like the pro choice as if it's not a TT or CDJ it's not Pro (again crowd point of view) while from a professional point of view the NS7 seems like the toy moving parts & all (they spinnin, they spinnin LOL) while the SX reminds me more of a device. It's all give & take. The NS7 has a metal casing while using plastic posts for the faders.I don't plan to use my controller as a hammer so I'll take the plastic case with the metal faders. Just my opinion though.



As far as the NS7II post fader FX sorry i can not help. LOL literally the week the announcement was made I almost purchased the NS7II. I might still too but first I want to get my SZ squared away as a solid part of the family.


BTW I mean no offense by anything I just said and am simply replying. For the record I lost my trust in Denon but in all honesty IF they were supported by Serato I would probably try the 3900's as well.


Are you saying the DDJ-SX outperforms the NS7 II? Let's say I add 2 V7's? Would 2 V7s and the DDJ SX outperform the NS7 II?

On the Denon I was perfectly happy with the SC3900s and they performed well. I way better deal than what Pioneer was offering at the same price. I used Traktor with it so I can't preach on it's HID Serato capability though I do know there was an option for it in the firmware to set it to Serato. When I "stepped up" the CDJ 2000 decks I found them to be less durable (thinner plastic) but, other than the platter, a little better built than the SC3900 decks. But the 2Ks did cost A LOT more. What stood out the most for me was the screen on the CDJs 2Ks. Anything to get my head out of the laptop was a plus for me. Even now, I try to memorize my crates so I don't have to look...I hate looking...it looks stupid looking. You look like you looking instead of performing...like you're watching a movie or something...

Back to the SZ, I believe we both can agree that it looks like a pair of CDJs and DJM 800+ mixer to any party goer. SO I would say it clearly has a "Pro" appearance. So maybe it wins the PRO AWARD? Though I still feel the NS7 II has a pro look too.
shadow23 5:41 AM - 2 April, 2014
All done. I have got my refund. Will see what Pioneer's next step after this issue. Seems like Pioneer starting get more reports of the issue. Even the store manager doesn't deny hearing of the issues.
He even nearly every single SZ that Pioneer made has issues.
shadow23 5:42 AM - 2 April, 2014
He even said I meant.
deejdave 5:44 AM - 2 April, 2014
Quote:
Are you saying the DDJ-SX outperforms the NS7 II?

I never mentioned the NS7II Until I said I didn't know about the post fader FX. I was simply replying to YOUR comparison, no? But I am suggesting it outperforms the NS7II although there is probably a class barrier there anyways. I like to take each device as they are and just compare against what i need/want. For instance the NS7II does a great job emulating a real TT platter movement & all. But that's just it. If I wanted to emulate a TT I would just use a TT. I still have them so why wouldn't I not to mention they are still in the clubs and if they aren't they can be if you request them. That's just me though.

In regards to the "pro" appearance. Yeah i would definitely have to agree. They really treated the unit like 3 sections. Even separating the aluminum template which both reduces the threat of warping as well as gives a modular feel/look. The NS7II does look pro-ish as well in its own right I'd have to agree though. The sheer size first then features of both give it this look. I don't think the days of controllers dominating the nightclubs/festivals are quite here but I'd say we are well on our way. The question is where will we go next. As in what happens after the 2000Nexus? I truly believe Pioneers next move will both define the standard as well as decide whether they will succeed or fail.
deejdave 5:46 AM - 2 April, 2014
Quote:
All done. I have got my refund. Will see what Pioneer's next step after this issue. Seems like Pioneer starting get more reports of the issue. Even the store manager doesn't deny hearing of the issues.
He even nearly every single SZ that Pioneer made has issues.


You ean to tell me that some dude in Aussie land knows what I have sitting in my living room LOL. I forgot you were in Australia. This is the second time I found myself saying WTF is this dude shopping for DJ gear at 1 am for? LMAO
DJTorchmusic 5:51 AM - 2 April, 2014
Quote:
Quote:
Are you saying the DDJ-SX outperforms the NS7 II?

I never mentioned the NS7II Until I said I didn't know about the post fader FX. I was simply replying to YOUR comparison, no? But I am suggesting it outperforms the NS7II although there is probably a class barrier there anyways. I like to take each device as they are and just compare against what i need/want. For instance the NS7II does a great job emulating a real TT platter movement & all. But that's just it. If I wanted to emulate a TT I would just use a TT. I still have them so why wouldn't I not to mention they are still in the clubs and if they aren't they can be if you request them. That's just me though.

In regards to the "pro" appearance. Yeah i would definitely have to agree. They really treated the unit like 3 sections. Even separating the aluminum template which both reduces the threat of warping as well as gives a modular feel/look. The NS7II does look pro-ish as well in its own right I'd have to agree though. The sheer size first then features of both give it this look. I don't think the days of controllers dominating the nightclubs/festivals are quite here but I'd say we are well on our way. The question is where will we go next. As in what happens after the 2000Nexus? I truly believe Pioneers next move will both define the standard as well as decide whether they will succeed or fail.


I believe the Clubs will stick with CDJs. If you're laptop "blows out" the night is over if you only have a controller. If that happens at a club you can just go "Old School" and use some form of media (CDs, Thumb drive, hard drive). Having redundancy is very important in a Pro Club environment.
DJTorchmusic 5:52 AM - 2 April, 2014
Quote:
Quote:
Quote:
Are you saying the DDJ-SX outperforms the NS7 II?

I never mentioned the NS7II Until I said I didn't know about the post fader FX. I was simply replying to YOUR comparison, no? But I am suggesting it outperforms the NS7II although there is probably a class barrier there anyways. I like to take each device as they are and just compare against what i need/want. For instance the NS7II does a great job emulating a real TT platter movement & all. But that's just it. If I wanted to emulate a TT I would just use a TT. I still have them so why wouldn't I not to mention they are still in the clubs and if they aren't they can be if you request them. That's just me though.

In regards to the "pro" appearance. Yeah i would definitely have to agree. They really treated the unit like 3 sections. Even separating the aluminum template which both reduces the threat of warping as well as gives a modular feel/look. The NS7II does look pro-ish as well in its own right I'd have to agree though. The sheer size first then features of both give it this look. I don't think the days of controllers dominating the nightclubs/festivals are quite here but I'd say we are well on our way. The question is where will we go next. As in what happens after the 2000Nexus? I truly believe Pioneers next move will both define the standard as well as decide whether they will succeed or fail.


I believe the Clubs will stick with CDJs. If you're laptop "blows out" the night is over if you only have a controller. If that happens at a club you can just go "Old School" and use some form of media (CDs, Thumb drive, hard drive). Having redundancy is very important in a Pro Club environment.


That's if you have CDJs.
shadow23 5:56 AM - 2 April, 2014
Quote:
Quote:
All done. I have got my refund. Will see what Pioneer's next step after this issue. Seems like Pioneer starting get more reports of the issue. Even the store manager doesn't deny hearing of the issues.
He even nearly every single SZ that Pioneer made has issues.


You ean to tell me that some dude in Aussie land knows what I have sitting in my living room LOL. I forgot you were in Australia. This is the second time I found myself saying WTF is this dude shopping for DJ gear at 1 am for? LMAO

LOL! Right now its 4:55pm
deejdave 5:58 AM - 2 April, 2014
Wow work over and all? Work day ends at same time over there I am assuming (3-5 pm typically)
deejdave 5:59 AM - 2 April, 2014
Quote:
That's if you have CDJs.


OH I do.................. and I agree with you. This kind of makes me super curious as to what the next CDJ's will have and furthermore will they support SDJ natively (without external sound cards).
shadow23 6:02 AM - 2 April, 2014
I always believed Pioneer made quality DJ gear, mainly the CDJs and mixers.
But after my experience with 2 SZs it clearly left a doubt that in my head that they still make good DJ gear. Maybe its just the controllers are the culprit.
I had the CDJ850 and it just kept going even after I sold it. The CDJ part I still have confidence .not to mention mixers as well.
shadow23 6:06 AM - 2 April, 2014
Been in contact with Pioneer and uploaded a video of the issue with the 2nd SZ. Be good to see what happens next. What action will they do next?
deejdave 6:13 AM - 2 April, 2014
Quote:
I always believed Pioneer made quality DJ gear, mainly the CDJs and mixers.
But after my experience with 2 SZs it clearly left a doubt that in my head that they still make good DJ gear. Maybe its just the controllers are the culprit.
I had the CDJ850 and it just kept going even after I sold it. The CDJ part I still have confidence .not to mention mixers as well.



Agreed. A huge issue I see which leads to this is controllers are a lowest common denominator type of product generally speaking. People (is the term I use these days instead of the word DJ's) want features, features, thingies, gizmos, & more and are willing to sacrifice the core features to get them...................... the standards have changed and are depleting more & more every day. I honestly feel the recent HUGE success of all the "toy controllers" (DDJWego, SB & ergo, mixdecks, mixtracks, etc.) is what brought on this new state of mind. Make & sell them sure but keep them separate. Keeping them at Serato DJ Intro could have fixed many issues while widening the gap between Pro & beginner controllers. The point is they can literally just release more & more & get the sales as these guys will buy 4 toy controllers as opposed to saving the money and buying a pro controller. This is the new schedule as opposed to releasing & then SUPPORTING!!!
saintsimon 6:13 AM - 2 April, 2014
/its all about the bottom dollar. they know they gotta find the margin of profit somewhere in that $2000.
Someone earlier said the cost of stores for units is $1650, I think deejdave?
If that's the case, $350 profit for the store (not even deducting cost to ship back and forth)

Then there is production costs/marketing/etc. I think they had to cut some major corners in costs of production (location - malaysia /materials - plastics/research and development - lack of post efx /and the big one...*quality control*... obviously they didn't have the time/man power to pay for to review each unit)....
to make a reasonable profit margin they had to cut corners on all those elements.
shadow23 6:15 AM - 2 April, 2014
Quote:
Wow work over and all? Work day ends at same time over there I am assuming (3-5 pm typically)


Yeah I normally finish at 3:30PM. The store shuts around 6. It's just good to be able to show a video of the issue at the store so they can't dispute it and they can clearly see what I'm talking about.
saintsimon 6:16 AM - 2 April, 2014
shadow - would u consider the ns7ii???
shadow23 6:17 AM - 2 April, 2014
Quote:
/its all about the bottom dollar. they know they gotta find the margin of profit somewhere in that $2000.
Someone earlier said the cost of stores for units is $1650, I think deejdave?
If that's the case, $350 profit for the store (not even deducting cost to ship back and forth)

Then there is production costs/marketing/etc. I think they had to cut some major corners in costs of production (location - malaysia /materials - plastics/research and development - lack of post efx /and the big one...*quality control*... obviously they didn't have the time/man power to pay for to review each unit)....
to make a reasonable profit margin they had to cut corners on all those elements.

Spot on!! Funny though because now it will cost them too for cutting corners.
deejdave 6:20 AM - 2 April, 2014
Quote:
/its all about the bottom dollar. they know they gotta find the margin of profit somewhere in that $2000.
Someone earlier said the cost of stores for units is $1650, I think deejdave?
If that's the case, $350 profit for the store (not even deducting cost to ship back and forth)

Most stores are making even less as they are selling them to prices as low as $1750 (and lower in some cases) for their more valued customers.


All of this is irrelevant though. As no matter what they charge/don't charge their profit is/was the same as it was intended to be. The one factor that will change everything is the one they did NOT foresee. Support & refurbishing.
shadow23 6:20 AM - 2 April, 2014
Quote:
shadow - would u consider the ns7ii???

Man I am seriously thinking about it! The sexy sales lady even offered to order me another SZ and see if that works. I just said 'No thanks I'll just get a refund". The only thing is the store don't sell the NS7II so I'll be back hunting for a shop that's a few hours away. It's kind of putting me off getting the NS7II because of that reason.
deejdave 6:22 AM - 2 April, 2014
Quote:
Quote:
shadow - would u consider the ns7ii???

Man I am seriously thinking about it! The sexy sales lady even offered to order me another SZ and see if that works. I just said 'No thanks I'll just get a refund". The only thing is the store don't sell the NS7II so I'll be back hunting for a shop that's a few hours away. It's kind of putting me off getting the NS7II because of that reason.


Why not order online? You will end up getting cheaper no? Not sure how it works over there in the land of the Kangaroos & Koalas. LOL
shadow23 6:23 AM - 2 April, 2014
Quote:
Support & refurbishing.

I bet they'll have plenty of refurbished SZ now lol!
shadow23 6:24 AM - 2 April, 2014
Quote:
Quote:
Quote:
shadow - would u consider the ns7ii???

Man I am seriously thinking about it! The sexy sales lady even offered to order me another SZ and see if that works. I just said 'No thanks I'll just get a refund". The only thing is the store don't sell the NS7II so I'll be back hunting for a shop that's a few hours away. It's kind of putting me off getting the NS7II because of that reason.


Why not order online? You will end up getting cheaper no? Not sure how it works over there in the land of the Kangaroos & Koalas. LOL

LOL I normally do order online. But if I have issues then I just can't hop on my kangaroo and go down the road to return the unit :-D
DJTorchmusic 6:26 AM - 2 April, 2014
Quote:
Quote:
Support & refurbishing.

I bet they'll have plenty of refurbished SZ now lol!


LMAO!!! I had to laugh! Ain't that the truth!
saintsimon 6:27 AM - 2 April, 2014
Quote:
But if I have issues then I just can't hop on my kangaroo and go down the road to return the unit :-D

Oh man. I'm dying here. Haha.
deejdave 6:27 AM - 2 April, 2014
Ha thank god controllers fit in their pouch LMAO. I'll bet your kangaroo is getting tired with the SZ issues you are facing. The NS7II hasn't had any real issues (I don't think) but have you had any hands on with one yet?
shadow23 6:32 AM - 2 April, 2014
Quote:
Ha thank god controllers fit in their pouch LMAO. I'll bet your kangaroo is getting tired with the SZ issues you are facing. The NS7II hasn't had any real issues (I don't think) but have you had any hands on with one yet?

I can barely fit my fat ass in my kangaroos pouch so I had to tie the SZ on his back. She won't like it when I try to shove the NS7II down her pouch.
But on the serious side, I haven't actually seen or had a hands on experience with the NS7II.
shadow23 6:33 AM - 2 April, 2014
Her back I meant. Damn koalas and their eucalyptus leaves is making high and can't type properly.
DJTorchmusic 6:34 AM - 2 April, 2014
I'm super tempted to get an NS7 2...I mean I got 30 days, right?
shadow23 6:35 AM - 2 April, 2014
Quote:
I'm super tempted to get an NS7 2...I mean I got 30 days, right?

Normally you do but just ask the store to make sure before you hand over your cash.
deejdave 6:36 AM - 2 April, 2014
Ahhhhh yes I can totally understand the want to be at the location you wish to purchase from. Not a bad feel. There is a danger in this though. I went to a DJ shop one day (not wanting ANYTHING and by getting my hands on a Rane 64 (which I had no desire for at the time) and feeling the faders I instantly wanted one and purchased one that day. $1800 All because I touched a Rane 64 LOL. I'm happy with my SZ purchase thus far but who knows....................... i may end up getting a NS7II as well.
shadow23 6:38 AM - 2 April, 2014
Quote:
Ahhhhh yes I can totally understand the want to be at the location you wish to purchase from. Not a bad feel. There is a danger in this though. I went to a DJ shop one day (not wanting ANYTHING and by getting my hands on a Rane 64 (which I had no desire for at the time) and feeling the faders I instantly wanted one and purchased one that day. $1800 All because I touched a Rane 64 LOL. I'm happy with my SZ purchase thus far but who knows....................... i may end up getting a NS7II as well.

Totally agree. DJ shops are like cleavages to me. I just can't stop looking and I know if I touch it I will be in big strife lol.
DJTorchmusic 6:43 AM - 2 April, 2014
NS7 is a lot cheaper than the SZ... (hmmm).
shadow23 6:44 AM - 2 April, 2014
Quote:
NS7 is a lot cheaper than the SZ... (hmmm).

Thinking the same.
shadow23 6:51 AM - 2 April, 2014
From Pulse in the Pioneer DJ forum;
Quote:
At this time we don't have any further information to offer, the investigation is ongoing and Pioneer has promised an update for mid-April.
For current owners who are dissatisfied and wish to return their unit, every dealer's return policy differs and you should refer to them for further instruction.
akakak 8:35 AM - 2 April, 2014
There was a post about taking the power back and strength in numbers - and I was like F$CK YEAH! and then there was no suggestion on actually how to do that.

If this unit was perfect, what would it have?

*Post fader FX
*Send/returns
*Perfect platters

I say we compile a list of what we would want from a DDJ-SZ+ and send an open letter to Pioneer with as many signatures as we can get. And we propose that everyone who had a faulty SZ can trade theirs in for an SZ+ at no extra cost.

That feels like step 1. Say what we want, and demonstrate how many people want it.
shadow23 9:19 AM - 2 April, 2014
Quote:
There was a post about taking the power back and strength in numbers - and I was like F$CK YEAH! and then there was no suggestion on actually how to do that.

If this unit was perfect, what would it have?

*Post fader FX
*Send/returns
*Perfect platters

I say we compile a list of what we would want from a DDJ-SZ+ and send an open letter to Pioneer with as many signatures as we can get. And we propose that everyone who had a faulty SZ can trade theirs in for an SZ+ at no extra cost.

That feels like step 1. Say what we want, and demonstrate how many people want it.

Great idea but Pioneer is to stingy to part away with money and won't exchange anything free of charge.
akakak 9:26 AM - 2 April, 2014
That was only part of the idea. The other bit is… why whine about everything instead of making a concerted effort to get what we want?

You don't ask, you don't get.
akakak 9:28 AM - 2 April, 2014
I've moved this to its own thread:

serato.com
deejdave 10:39 AM - 2 April, 2014
Although I agree with your motive I fear the first step has to be something of a different caliber. Whatever this step is it has to directly the livelihood of Pioneer. A forewarn this will be extremely difficult as when dealing with a multi faced company (a company that deals with many things) being they deal with all sorts of consumer electronics as well as commercial.


Honestly before we figure out what we would want this has to be more of a get what we were promised first. It goes ten steps past what we "want" actually. As an end user we are basically agreeing to the terms set forth by Pioneer the second we purchase the gear. The problem that many people don't seem to realize is that Pioneer is directly in breach of contract by having sent out gear that (in massive quantities) does not function the way it was intended to. A recall is not required as there is no direct safety issues in which there is a threat of death or injury. We are however entitled to take action and this is what I meant by strength in numbers. This unfortunate occurrence is actually a unique opportunity because it seems to be the worst (number of affected wise) case to date involving the most current & relevant piece of hardware we have. In other words the outcome of this could potentially have extreme relevance as well. Possibly even defining the way we get treated as consumers by this giant for some time to come...............................
deejdave 10:40 AM - 2 April, 2014
Sorry for the spelling & grammar as I have been awake all night.
akakak 10:44 AM - 2 April, 2014
What you're talking about is a Class Action Lawsuit.

www.lieffcabraser.com

I can't help with that - I haven't bought one. :)

If you're going to talk about strength in number etc, you need to actually push forward with whatever your solution is. No good rallying everyone without clear next steps!
shadow23 10:46 AM - 2 April, 2014
Quote:
Sorry for the spelling & grammar as I have been awake all night.

Well said deejdave.
shadow23 10:54 AM - 2 April, 2014
All I know is I lost confidence in buying Pioneer controllers. If this how they do their business and how they treat their loyal consumers. I'll start looking somewhere else.
deejdave 10:58 AM - 2 April, 2014
Quote:
If you're going to talk about strength in number etc, you need to actually push forward with whatever your solution is. No good rallying everyone without clear next steps!



I don't have clear next steps. I definitely am NOT talking about a class action lawsuit. This doesn't not warrant one................... not yet at least. The issue has been addressed. Pioneer themselves acknowledged the issue. What SHOULD be done is more of an awareness of how to proceed IF this is NOT taken care of properly. Like I said this is a unique situation but Pioneer's primary order of business is to make money. They are professionals at this. The way they handle this will define how we should proceed as a whole. I am all for making waves and getting things done but not prematurely and not before Pioneer has a fair chance to make things right on their own accord. If they are as smart as I think they are they will handle this with the utmost care. I don't for one second think they will do this because it is the right thing to do. They will do this because it is the only way to save face when an issue of this caliber comes up.



As a whole if it were up to me............................... let's give them until mid April (which is when they said we should expect to hear from their camp on how this will be addressed) and then see if we need to rally up the troops. If that fight comes I will gladly fight it. I have spent over $11,000 on Pioneer gear lone in the past 2 years and I will not go silently into the night LOL.
akakak 11:05 AM - 2 April, 2014
Good for you. Good luck! :)
Kross-ddj 11:23 AM - 2 April, 2014
There should only be 2 possible announcements in mid April:
1. We acknowledge the problem, and have found it to be an issue with the firmware, please update to the newest firmware we have just released.
2. We acknowledge the problem, and we have identified a hardware issue, as this was an 'out of the box' issue, we will swap all current SZ's for a working one.. Or a refund.

What I don't want to hear is:
1. We are still investigating the problem.
2. The problem is a hardware issue and will require a warranty repair.

At the end of the day, if it's a manufacturing hardware issue, then we have the right to a refund/exchange
VJ Justin Allen 11:51 AM - 2 April, 2014
Pulse, the official Pioneer spokesman, just closed the thread. To me that speaks volumes about what Pioneer thinks about those of us that have purchased this unit.

forums.pioneerdj.com

Per the long standing rules of the Pioneer forum anyone reopening a closed thread is subject to removal from the Pioneer forums. So I guess anyone having issues with this unit has to post here.

Serato...when are you going to get involved and apply some pressure to this issue...it's hurting your name and reputation as well.
deejdave 1:35 PM - 2 April, 2014
Yes but he has already stated pretty plainly that no further info will be available until mid April. We wanted an answer and we got one. What is said in mid April will pretty much create the path in which their loyal customers travel so they SHOULD choose their words wisely. At this point there is really no point in keeping that thread open as you will not be seeing anything new or productive but constant dead horses being beaten over & over again.
DjCity 1:45 PM - 2 April, 2014
The closing of the thread makes it look like the problem is not as wide spread as it is.

I'm getting a new one delivered but I'm expecting it to have issues too even if not the exact same issue.

Returning mine for an exchange just buys me time as I will be on tour for 12 days which puts me out of town when they make their announcement.

I am so curious as to what they will say.
What CAN they say other than

"We fucked up and will replace all defective units with brand new fully functional units at our cost".

To me, anything less will be some bullshit!
VJ Justin Allen 1:51 PM - 2 April, 2014
Quote:
The closing of the thread makes it look like the problem is not as wide spread as it is.


Agree 100%
blackavenger 1:57 PM - 2 April, 2014
Quote:
Build Quality Wise.. I think it's pretty solid.

Quote:
I never shared this yet. Imperfections on my jog wheels.

imgur.com

Quote:
One user here opened a thread about build quality and the knobs that he described that felt like it was loose I found the same thing on mine especially the beat knob and the MIC knobs.

I'm not sure about your definition, but this isn't what I call ($1,700+) solid.
djmacklong 2:47 PM - 2 April, 2014
Chiming in here after reading a lot (but nowhere near all) of this thread. I got mine (mfg. date is Feb) on Saturday and just tried it yesterday for the first time. Here's what I've found:

Fresh out of the box, with firmware 1.0 and Serato DJ 1.6 (and before reading any of this), the left platter performed exactly as it should (tips and flats), but the right deck had the same problems most of you have described (i.e. switches into jog/pitch bend mode with finger tips)

After updating to firmware 1.12 and Serato DJ 1.61 (I realize the SDJ software doesn't have anything to do with this issue, but it's a change that I made so I'm listing it), *both* platters are now functioning improperly. This leads me to believe that if this issue can be made *worse* by a firmware update, then it can surely be made *better* by one.

Thoughts?
hottiredandsexy 5:28 PM - 2 April, 2014
I finally tested mine last night. MFC date March 2014. I definitely have the platter issues but only when I try to cause them. I mixed for over an hour and never had issues. I don't scratch at all, just a FYI... I think this could be a bigger issue for scratch DJs. Issues is real, but doesn't really affect what I do with the unit.

Overall, very happy with the purchase.
saintsimon 5:34 PM - 2 April, 2014
hottiredandsexy, Do you jog wheels have this issue?
imgur.com
shadow23 5:39 PM - 2 April, 2014
Quote:
I finally tested mine last night. MFC date March 2014. I definitely have the platter issues but only when I try to cause them. I mixed for over an hour and never had issues. I don't scratch at all, just a FYI... I think this could be a bigger issue for scratch DJs. Issues is real, but doesn't really affect what I do with the unit.

Overall, very happy with the purchase.

As long as you're happy. I just can't handle spending that much money on a gear that has issues. Not gonna put up with it. An issue is an issue to me. I know I hardly will hold both platters at the same time when mixing. But if my platter are playing up and I'm not even scratching and just simply stopping the platters at the same time and the left platter doesn't stop. That's enough to annoy me.

Scratching and using the platters on their own was fine with the 2nd SZ but having a different issue than the 1st SZ just completely put me off the SZ. Will wait and see what happens next before I even buy a 3rd SZ.
shadow23 5:41 PM - 2 April, 2014
Quote:
hottiredandsexy, Do you jog wheels have this issue?
imgur.com

Geez that is just bad for a gear with a high price tag.
hottiredandsexy 5:42 PM - 2 April, 2014
Quote:
hottiredandsexy, Do you jog wheels have this issue?
imgur.com


I do bit not to that degree... I never would have noticed if I wasn't on this thread daily before mine showed up. If mine were that warped I'd lose it.
saintsimon 5:42 PM - 2 April, 2014
Quote:
Will wait and see what happens next before I even buy a 3rd SZ.

shadow, the photos in my post above, i sent to my store. if they tell me they can not exchange the unit for a new one because they are sold out (which would be a lie - their webpage says they are still in stock - so I'll hold them to it) then i'm gonna do the same as you, ask for a refund. wait it out and either possibly buy a ns7ii over the SZ.
shadow23 5:46 PM - 2 April, 2014
Quote:
Quote:
Will wait and see what happens next before I even buy a 3rd SZ.

shadow, the photos in my post above, i sent to my store. if they tell me they can not exchange the unit for a new one because they are sold out (which would be a lie - their webpage says they are still in stock - so I'll hold them to it) then i'm gonna do the same as you, ask for a refund. wait it out and either possibly buy a ns7ii over the SZ.


Yeah I think that's our best option is to wait. I'm so tempted though to buy the NS7II as they have them in stock and you get a pair of Alesis M1 MkII for free here in Australia for this month only.
deejdave 5:58 PM - 2 April, 2014
How much $
shadow23 6:04 PM - 2 April, 2014
Quote:
How much $

Here in Aus it still $1,999AUD ($1,847.28USD). But I just don't want to have any regrets since I haven't had any hands on experience with the NS7II it's hard to judge if the features in them are nearly the same as the SZ minus the dual USB and oscillator and whatever extra it doesn't have compared to the SZ.
shadow23 6:06 PM - 2 April, 2014
We pay too much tax here in Australia, it sucks!
saintsimon 6:12 PM - 2 April, 2014
Well that is only $200 more than the US, plus you get those monitor speakers (which are not included here in the US). I think that is a fair buy.
I would keep an eye out for the NS7ii issues (there were people claiming the unit locks up the software on these forums).
shadow23 6:14 PM - 2 April, 2014
Quote:
Well that is only $200 more than the US, plus you get those monitor speakers (which are not included here in the US). I think that is a fair buy.
I would keep an eye out for the NS7ii issues (there were people claiming the unit locks up the software on these forums).


Yeah it sounds like a fair buy too. Also looking for any possible issues with the NS7II. Need more time to look into it.
shadow23 6:17 PM - 2 April, 2014
Off to work now fellas. You all have good day or night.
xplicit 7:54 PM - 2 April, 2014
Hi guys I placed an order for the DDJSZ on feb 26th, they told me i wont be receiving it until end of april or beginning of may. do you think pioneer is holding back to fix issues then send it to the company i ordered from?
Just Mike 7:56 PM - 2 April, 2014
Quote:
Quote:
Quote:
Will wait and see what happens next before I even buy a 3rd SZ.

shadow, the photos in my post above, i sent to my store. if they tell me they can not exchange the unit for a new one because they are sold out (which would be a lie - their webpage says they are still in stock - so I'll hold them to it) then i'm gonna do the same as you, ask for a refund. wait it out and either possibly buy a ns7ii over the SZ.


Yeah I think that's our best option is to wait. I'm so tempted though to buy the NS7II as they have them in stock and you get a pair of Alesis M1 MkII for free here in Australia for this month only.

Shadow.....I have the NS7II....You can not go wrong with it!
Just Mike 7:59 PM - 2 April, 2014
Quote:
Quote:
Well that is only $200 more than the US, plus you get those monitor speakers (which are not included here in the US). I think that is a fair buy.
I would keep an eye out for the NS7ii issues (there were people claiming the unit locks up the software on these forums).


Yeah it sounds like a fair buy too. Also looking for any possible issues with the NS7II. Need more time to look into it.

I have never had an issue with the NS7II. I'm sure there are people that have, but not me....Just an FYI
Dj Youkai 8:12 PM - 2 April, 2014
Quote:
I finally tested mine last night. MFC date March 2014. I definitely have the platter issues but only when I try to cause them. I mixed for over an hour and never had issues. I don't scratch at all, just a FYI... I think this could be a bigger issue for scratch DJs. Issues is real, but doesn't really affect what I do with the unit.

Overall, very happy with the purchase.

I'm still happy with my purchase also. Platters still responsive with 2 or more fingers on it. I also tried it on the first day I got it to a gig at a shopping mall.. I mixed for 3 hours straight. No Fancy Scratching or anything a little bit here and there. No issues. My platters not warped either (Thank God) So yeah... Just waiting on Pioneer on this.. I already made pans to get a case ,, Got a Great Deal In China.. Black Label with wheels... $259 Out the Door.. FEDEX Shipment also. Gonna place order next week.. on be shipped like in April 25th and be at my door around May 2 :)
shadow23 8:29 PM - 2 April, 2014
Quote:
Quote:
Quote:
Quote:
Will wait and see what happens next before I even buy a 3rd SZ.

shadow, the photos in my post above, i sent to my store. if they tell me they can not exchange the unit for a new one because they are sold out (which would be a lie - their webpage says they are still in stock - so I'll hold them to it) then i'm gonna do the same as you, ask for a refund. wait it out and either possibly buy a ns7ii over the SZ.


Yeah I think that's our best option is to wait. I'm so tempted though to buy the NS7II as they have them in stock and you get a pair of Alesis M1 MkII for free here in Australia for this month only.

Shadow.....I have the NS7II....You can not go wrong with it!

Thank you! I have a question. Can you adjust the beat grid using the NS7II just like the SZ? Not worried about the dual USB or 2 soundcards that the SZ have. I just want something that works.
Culprit 8:41 PM - 2 April, 2014
This problem is like a neck cramp you know.. annoying, its there, might go away, might not. No clear solution to the problem except time, possibly a firmware update (pill). Sheesh, I will consider selling my NS6 for a DDJSX. I love the concept of this unit though, but not convinced enough to buy it now.
blackavenger 9:37 PM - 2 April, 2014
What all this has done is convince me that I need to stop being such a cheapskate and save up for (3) CDJ-2000nxs', a DJM-900srt, and an SP1.

Controllers might be the future, but until' these companies start building them w' the same quality components and construction as their hardware counterparts, they are always going to be second tier. $1,700+ for wobbly pots and encoders, along with warped and unresponsive platters, is not my idea of first tier.

It looks like Numark spared no expense in making the NS7II the best built controller on the market, but it only appeals to those that need/want spinning platters. Denon also built a top quality controller, with the MC6000MK2, but it's missing ALL the bells and whistles.....plus, it's too small. It's as though a person has to deal w' sub par build quality if they want a controller that has the full feature-set available via hardware, but w' static platters. That sucks!

Maybe I'll luck out, and Numark will announce an NS6mkII clone of the NS7II but with static platters, DVS, (2) soundcards, and different color VU meters. But in the meantime, I think I need to get part-time job.....I should be able to afford a Nexus setup within 8 months or so, ...... ::sigh::
DJ_X_Trodinaire 9:54 PM - 2 April, 2014
Quote:
But in the meantime, I think I need to get part-time job.....I should be able to afford a Nexus setup within 8 months or so, ...... ::sigh::


Nexus will be obsolete in 8 months.

Damnit April fools is over.

It's not about being a cheap skate.
If you want a system like a CDJ, DJM and SP1 then go for it.
Controllers are a different type of gear and so are turntables

One size doesnt fit all:
some gears are great for someone but not for others.
Buy what you really want.
Too bad that right now the SZ is not looking good to others and hoping they do fix the issue.
I am fine with my SZ and with the rest of my gear(s)

Like I said before, I will give a company a chance.
But if you keep waiting and waiting for the next gear, then might as well not wait anymore :)
saintsimon 10:00 PM - 2 April, 2014
The SZ would've been an okay enough option for me if it weren't for the manufacturing defects on the jogwheels. I'm starting to realize how slow and unfriendly customer service is with the store I bought it from too. So this is giving me reasons to not deal with them in the future. All in all, I'm hoping for better days.
saintsimon 10:22 PM - 2 April, 2014
@Just Mike
Do you think you'll use the SZ or NS7ii more?
Just Mike 10:39 PM - 2 April, 2014
Quote:
@Just Mike

Do you think you'll use the SZ or NS7ii more?


@SaintSimon......I have the SX, NS7II and SZ...Of the 3, I like the NS7 II the best. The only issue I have is the slight delay when you hit the play button. This issue was fixed on the original NS7. They are supposed to be working on it. However, I normally use my jogs to mix in a new song. It is very rare that I hit play on beat to mix a song. So, its not an issue for me. I've never had a crash running the NS7II. I also run Serato Video and Sometime MixEmergency with it.
saintsimon 10:44 PM - 2 April, 2014
and how loud is the fan in the back?
deejdave 10:51 PM - 2 April, 2014
Quote:
Well that is only $200 more than the US, plus you get those monitor speakers (which are not included here in the US). I think that is a fair buy.
I would keep an eye out for the NS7ii issues (there were people claiming the unit locks up the software on these forums).



Again with the proper research The NS7II can be found for $1300. When you finally have the lowest price possible. Take that lowest price and go to thedjhookup.com and watch what they can do for you. I don't buy Numark gear but I am assuming if they can cut deals on Pioneer (which in fact ended up being the lowest price I have heard to date for the SZ) they should absolutely have no issue cutting deals with Numark. Possibly even better deal being there is less of a demand. I was thinking of buying one just to have it but I am just not sure.
deejdave 10:58 PM - 2 April, 2014
Quote:
Nexus will be obsolete in 8 months.


Nexus will be obsolete when Pioneer decides to make it obsolete. The next CDJ release is the ONLY thing that has the influence to make the Nexus's obsolete. Controllers like you said are different and are not quite at the level CDJ's & TT's are. Don't shoot the messenger. It's just the way it is and the way it will be for the foreseeable future unless Pioneer decides to push controllers into the pro arena. As much as everyone says "I am done with Pioneer" or "I will never buy Pioneer again" as always it is a bluff and will be just as effective as every other "campaign" prior.



History tends to repeat itself.
LJ_WOOLSEY 11:04 PM - 2 April, 2014
The cdj 2000 with 900srt sp1 is ££££££££ and very buggy!! Very buggy! Oh did i mention VERY BUGGY! you will need the highest spec laptop you can get and it will still be BUGGY! Alot of issues to iron out with that setup and for the money! Wow!
VJ Justin Allen 11:07 PM - 2 April, 2014
I just played with my unit and can confirm that the left platter issue existed. This has a mfg date of March, so much for later units not having issues. At first even one finger worked but soon I had to use 2 or three fingers and it worked...mostly. I would say it worked about 90% of the time.

Shrug. I'm gonna keep it until mid-April and see what Pioneer comes up with.
DJTorchmusic 11:29 PM - 2 April, 2014
Quote:
Quote:
Nexus will be obsolete in 8 months.


Nexus will be obsolete when Pioneer decides to make it obsolete. The next CDJ release is the ONLY thing that has the influence to make the Nexus's obsolete. Controllers like you said are different and are not quite at the level CDJ's & TT's are. Don't shoot the messenger. It's just the way it is and the way it will be for the foreseeable future unless Pioneer decides to push controllers into the pro arena. As much as everyone says "I am done with Pioneer" or "I will never buy Pioneer again" as always it is a bluff and will be just as effective as every other "campaign" prior.

No one has challenged Pioneer, when it comes to their high end decks so they have no reason to innovate. They're already in all the Major clubs so unless someone comes out with something amazing it's TTs and CDJs forever.

Thanks for mentioning the Lag. I prefer a quick start so that may bother me...A lot. Let's say you press the cue point button first and then hit start, is it the same issue still?



History tends to repeat itself.

Quote:
Quote:
@Just Mike

Do you think you'll use the SZ or NS7ii more?


@SaintSimon......I have the SX, NS7II and SZ...Of the 3, I like the NS7 II the best. The only issue I have is the slight delay when you hit the play button. This issue was fixed on the original NS7. They are supposed to be working on it. However, I normally use my jogs to mix in a new song. It is very rare that I hit play on beat to mix a song. So, its not an issue for me. I've never had a crash running the NS7II. I also run Serato Video and Sometime MixEmergency with it.
DJTorchmusic 11:30 PM - 2 April, 2014
My message for mixed up...
deejdave 12:32 AM - 3 April, 2014
Quote:
The cdj 2000 with 900srt sp1 is ££££££££ and very buggy!! Very buggy! Oh did i mention VERY BUGGY! you will need the highest spec laptop you can get and it will still be BUGGY! Alot of issues to iron out with that setup and for the money! Wow!


I have one issue serato.com and it can be worked around. Other than that I have nothing but flawless exerience on 3 out of my 4 MacBook Pro's. The only reason the 4th can't is it is a 2007 MAcBook Pro 2.33 GHZ 4GB RAM. It runs it but not with Pitch N Time which I require so its a no go. But yeah other than that love it. May I ask what bugs you are encountering?

Oh yeah BTW I do have pretty much the highest spec laptop (Quad Core i7 16 GB RAM & SSD) currently BUT it also runs it PERFECTLY on my 2012 MBP's one of which only has 8 GB RAM and HDD. FAR from spec'd out & far from the highest spec laptops being 2.9 ghz DUAL core i7 machines.


Anyways so yeah what bugs are you encountering?
deejdave 12:35 AM - 3 April, 2014
Quote:
No one has challenged Pioneer, when it comes to their high end decks so they have no reason to innovate. They're already in all the Major clubs so unless someone comes out with something amazing it's TTs and CDJs forever.


BINGO!!! 100% agree.
Dj Youkai 12:41 AM - 3 April, 2014
Not to be rude or anything but, what is this have to do with DDJ-SZ Jog Wheels?
This thread is going off topic, now it's discussing CDJ's. Can we stay on topic? If not make another thread. Sorry again if I'm being rude or anything.
DJ_X_Trodinaire 12:49 AM - 3 April, 2014
+1
deejdave 1:02 AM - 3 April, 2014
There won't be any new developments or anything to help the situation until mid April (as per Pioneer) so unless we want to keep posting updates that it hasn't been fixed until that time I guess there is no point in this thread being open anymore huh?
Dj Youkai 1:03 AM - 3 April, 2014
Quote:
There won't be any new developments or anything to help the situation until mid April (as per Pioneer) so unless we want to keep posting updates that it hasn't been fixed until that time I guess there is no point in this thread being open anymore huh?

+1
LJ_WOOLSEY 1:06 AM - 3 April, 2014
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The cdj 2000 with 900srt sp1 is ££££££££ and very buggy!! Very buggy! Oh did i mention VERY BUGGY! you will need the highest spec laptop you can get and it will still be BUGGY! Alot of issues to iron out with that setup and for the money! Wow!


I have one issue serato.com and it can be worked around. Other than that I have nothing but flawless exerience on 3 out of my 4 MacBook Pro's. The only reason the 4th can't is it is a 2007 MAcBook Pro 2.33 GHZ 4GB RAM. It runs it but not with Pitch N Time which I require so its a no go. But yeah other than that love it. May I ask what bugs you are encountering?

Oh yeah BTW I do have pretty much the highest spec laptop (Quad Core i7 16 GB RAM & SSD) currently BUT it also runs it PERFECTLY on my 2012 MBP's one of which only has 8 GB RAM and HDD. FAR from spec'd out & far from the highest spec laptops being 2.9 ghz DUAL core i7 machines.


Anyways so yeah what bugs are you encountering?


there is alot of memory/high cpu bugs, the laggy display bugs and flickering leds bug. all known issues serato are working on. Thats good its working for you tho.
saintsimon 1:09 AM - 3 April, 2014
I'm supposed to get a replacement unit shipped out tomorrow. This means I'll have it by Saturday or Monday.
shadow23 1:11 AM - 3 April, 2014
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I'm supposed to get a replacement unit shipped out tomorrow. This means I'll have it by Saturday or Monday.

Cool! I hope this is flawless. On a different subject I've been in contact with Numark Australia about their deal I mentioned. If the store confirms or honors the deal I will be jumping ship.
thorissr 1:12 AM - 3 April, 2014
I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.
deejdave 1:13 AM - 3 April, 2014
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the laggy display bugs and flickering leds bug


These are the same issue and is the issue I posted. I haven't heard of the memory or high CPU bugs except for the one that applies to Serato DJ as a whole. This is the first time I am hearing of it being related to the 2000NXS/900SRT/SP1 combo. After monitoring the performance I couldn't find any noticeable difference between running a this setup and the DDJ-SX as a matter of fact. Very Interesting. Have you opened a help request? Like I said this is the first time I am hearing about it so I wouldn't be surprised if Serato hasn't heard of this either.

There WAS an issue with Mavericks and the SRT but that has since been fixed.
deejdave 1:14 AM - 3 April, 2014
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.



Agreed and there is no real gain from the new firmware update anyways so against my rule of thumb I would say for now if it ain't broke don't fix it.................... otherwise it may end up broke.
shadow23 1:15 AM - 3 April, 2014
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.

I updated my SZ and it didn't change the sensitivity. But the issue was when I touched both platters and instead of both stopping the left just started going.
Dj Youkai 1:15 AM - 3 April, 2014
Wonder if it is the Firmware that is the culprit. I Updated mine too instead just trying it out of the box :/
DJ_X_Trodinaire 1:15 AM - 3 April, 2014
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.


Can you check and post your firmware version?
Dj Youkai 1:17 AM - 3 April, 2014
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.


Can you check and post your firmware version?

Mine was originally 1.0 .. I have a feeling his one will be the same.
LJ_WOOLSEY 1:20 AM - 3 April, 2014
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Quote:
the laggy display bugs and flickering leds bug


These are the same issue and is the issue I posted. I haven't heard of the memory or high CPU bugs except for the one that applies to Serato DJ as a whole. This is the first time I am hearing of it being related to the 2000NXS/900SRT/SP1 combo. After monitoring the performance I couldn't find any noticeable difference between running a this setup and the DDJ-SX as a matter of fact. Very Interesting. Have you opened a help request? Like I said this is the first time I am hearing about it so I wouldn't be surprised if Serato hasn't heard of this either.

There WAS an issue with Mavericks and the SRT but that has since been fixed.


Yes they are aware and tobe fair it is just the cdjs on there own the more you use the worse it can get, I hope they get it sorted i really do. but in hole HID mode is very laggy/buggy on sdj. with any cdj model.

anyway this is about the SZ so i keep sush now lol....
deejdave 1:32 AM - 3 April, 2014
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anyway this is about the SZ so i keep sush now lol....

Hahaha yeah don't get caught outside of the lines!!! we're being watched!!

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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.

I updated my SZ and it didn't change the sensitivity. But the issue was when I touched both platters and instead of both stopping the left just started going.


I don't think the update was supposed to change the sensitivity was it? I actually have yet to even check the firmware ver. on mine It was manufactured March 2014 so there is a chance it has new being it cam out Mar 4th I believe and they are usually pretty good about changing all stock on hand prior to shipping as long as it is feasible. MID APRIL there SHOULD be a firmware. Although it may do something or adjust something again that fear comes popping right out at me that it's not gonna do enough. I am hoping this is not the case though.
thorissr 1:33 AM - 3 April, 2014
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Quote:
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.


Can you check and post your firmware version?

Mine was originally 1.0 .. I have a feeling his one will be the same.



Correct...it shows 1.0
Dj Youkai 1:37 AM - 3 April, 2014
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Quote:
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.


Can you check and post your firmware version?

Mine was originally 1.0 .. I have a feeling his one will be the same.



Correct...it shows 1.0

Wonder if there's a way to revert back to 1.0 or we can download that version.. or something. I'm curious.
DJTorchmusic 2:27 AM - 3 April, 2014
A firmware update can change a mule into a horse. So,it's possible it's the culprit.
djmacklong 2:27 AM - 3 April, 2014
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Wonder if it is the Firmware that is the culprit. I Updated mine too instead just trying it out of the box :/
Mine got worse after the firmware update, going from just the right deck having issues to BOTH of them having issues now. I guess that's a good thing, in the sense that it suggests to me that if this can be made worse by a firmware update, then it should certainly be able to be made better by one as well.
VJ Justin Allen 3:50 AM - 3 April, 2014
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I must've lucked up but I picked my SZ up today, and after setting it up and familiarizing myself with the layout I had a 1 hour hard core scratch session and haven't experienced no issues with the jog wheels as described by some. I was aware of the issue beforehand and decided not to update my firmware and no probs with original shipped firmware.

I'm afraid to update because the way my luck goes I'm always the first to jump on a new update instead of waiting it out to see what bugs are discovered. Now I'm really afraid and hesitant to update my SZ.


Did you check your firmware version...mine came with the firmware already updated.
shadow23 4:06 AM - 3 April, 2014
Bloody hell! In a bit of a predicament here. The first store that I got the SZ from just rang me now and said they have an SZ in the store that the Pioneer rep brought over and said it's 1005 functional. Not gonna say flawless but they did say it's fully working.

Just about to get the NS7II and they ring about the SZ grrrrrr!!! What am I gonna do. Sounds like the SZ is from a second batch as the manager said that "they had issues with the first batch.
shadow23 4:07 AM - 3 April, 2014
1oo% functional I meant.
shadow23 4:07 AM - 3 April, 2014
100%..... bloody hell can't type!
DJTorchmusic 4:59 AM - 3 April, 2014
Try the SZ out. If you don't have to drive 50 miles to the store, then it can't hurt to see if it's cool. The reason why you bought it over the NS7 II is still alive so try it out and just see what happens?

I'm still thinking about the NS7 II and the extra 450.00 it's gonna put in my pocket. Though the DDJ SX i have is very functional, I feel like I'm on a toy and that keeps messin' with my head. So, I'm still in the market for a DJ platform.
DJTorchmusic 5:10 AM - 3 April, 2014
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Wonder if it is the Firmware that is the culprit. I Updated mine too instead just trying it out of the box :/
Mine got worse after the firmware update, going from just the right deck having issues to BOTH of them having issues now. I guess that's a good thing, in the sense that it suggests to me that if this can be made worse by a firmware update, then it should certainly be able to be made better by one as well.


Absolutely! Firmware changes the "behavior"of a given piece of hardware and you guys are experiencing "negative behavior" with the jog wheel issue. The problem is reprogramming hardware can get "touchy" and you could easily "brick" your controller if you don't watch it. Another thing to look out for is when you do update the firmware be aware that you still may need to reset the hardware. Don't assume that it was done by the update. When you reset your hardware you're essentially telling it to "forget" whatever settings it had before, which could include your jog wheel settings. It's a long shot, but it could be the case.
shadow23 5:32 AM - 3 April, 2014
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Try the SZ out. If you don't have to drive 50 miles to the store, then it can't hurt to see if it's cool. The reason why you bought it over the NS7 II is still alive so try it out and just see what happens?

I'm still thinking about the NS7 II and the extra 450.00 it's gonna put in my pocket. Though the DDJ SX i have is very functional, I feel like I'm on a toy and that keeps messin' with my head. So, I'm still in the market for a DJ platform.


Well I have to drive for just over 155 kilometers (96 miles) to the first store I got it from to test it out. In saying that the same store is the closest store that actually sells the NS7II. Although that store actually don't have the NS7II in stock but their other branch do (900K's away). No other store sells the NS7II in my area.
Either way I have to drive down there to test it out and if it doesn't pass my test. I can order the NS7II with the free pair of Alesis M1 MkII.
Damn it!!!
thorissr 8:45 AM - 3 April, 2014
While Pioneer sort things out on their end with hopefully a resolution by Mid April, I say we take the bull by the horns by attempting to isolate the issue ourselves.

If you own a SZ and contribute to this thread, please let the community know if you are on firmware 1.0 or 1.12...(I think the latter is correct since I didn't update I'm not sure what it shows for those who updated). It would also help if you provide information such as if your unit is working flawlessly opposed to experiencing jog wheel sensitivity issues, manufacturing date and any other information they may be of help.

This may be a long shot but at least it will give us hope that it's not hardware related

Thanks
Kross-ddj 9:29 AM - 3 April, 2014
Mine had same problem with 1.0 out of the box, then updated to 1.2 hoping it would make a difference but it didn't...
shadow23 9:50 AM - 3 April, 2014
With the 2nd SZ i Had, at first i was using the firmware v1.0 but after doing the test and I was satisfied with both platters sensing my finger(s) I updated to firmware v1.12. Nothing has changed in regards to the platter sensitivity.

However I have found another issue. When I have my finger on the left platter and have stopped the track from playing, the left deck will start playing as soon as I touch the right platter. I don't know what to make of it whether it's a grounding issue or sensor issue. Anyway I fixed that really quick by returning the unit and getting a refund lol.
Mighty Dragon Sounds 11:41 AM - 3 April, 2014
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With the 2nd SZ i Had, at first i was using the firmware v1.0 but after doing the test and I was satisfied with both platters sensing my finger(s) I updated to firmware v1.12. Nothing has changed in regards to the platter sensitivity.

However I have found another issue. When I have my finger on the left platter and have stopped the track from playing, the left deck will start playing as soon as I touch the right platter. I don't know what to make of it whether it's a grounding issue or sensor issue. Anyway I fixed that really quick by returning the unit and getting a refund lol.



At least users can still discuss their problems here.... The Pioneer Forums have completely locked down their thread in regards to this issue...

+1 to Serato for keeping this thread open.
VJ Justin Allen 12:26 PM - 3 April, 2014
On 1.2 out of the box and I have the platter issue.
Davideon 12:44 PM - 3 April, 2014
I'm hoping it ain't too long til someone else brings out a serato native DVS controller
Mighty Dragon Sounds 12:58 PM - 3 April, 2014
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I'm hoping it ain't too long til someone else brings out a serato native DVS controller



???
Rane 57, 61, 62, 64, 68???
Pioneer DJM900-SRT???

Technically just about everything... lol

You mean something thats like the DDJ-SZ except without issues? lol
Just Mike 1:01 PM - 3 April, 2014
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and how loud is the fan in the back?

@SaintSimon.....If you are in a club, you cannot hear the fan. Even at home, it is barely noticable.
Just Mike 1:10 PM - 3 April, 2014
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Bloody hell! In a bit of a predicament here. The first store that I got the SZ from just rang me now and said they have an SZ in the store that the Pioneer rep brought over and said it's 1005 functional. Not gonna say flawless but they did say it's fully working.



Just about to get the NS7II and they ring about the SZ grrrrrr!!! What am I gonna do. Sounds like the SZ is from a second batch as the manager said that "they had issues with the first batch.

What to do...What to do!!!
DJ_X_Trodinaire 1:19 PM - 3 April, 2014
Go try it out at the store and make sure it works.

If the issue was not there, would you buy the SZ?

Are you buying an NS7ii just for spite of the SZ issues? If it is, I am not sure if thats the right thing to do. What if pioneer does fix the issue, Would you be mad at yourself for not waiting?

If you really need a gear right now because of jobs/gigs then get the ns7ii.
Mighty Dragon Sounds 1:40 PM - 3 April, 2014
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Go try it out at the store and make sure it works.

If the issue was not there, would you buy the SZ?

Are you buying an NS7ii just for spite of the SZ issues? If it is, I am not sure if thats the right thing to do. What if pioneer does fix the issue, Would you be mad at yourself for not waiting?

If you really need a gear right now because of jobs/gigs then get the ns7ii.



Or some Reloops and a 64.... Just saying.......
Davideon 5:33 PM - 3 April, 2014
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Quote:
I'm hoping it ain't too long til someone else brings out a serato native DVS controller



???
Rane 57, 61, 62, 64, 68???
Pioneer DJM900-SRT???

Technically just about everything... lol

You mean something thats like the DDJ-SZ except without issues? lol


Exactly!
shadow23 6:23 PM - 3 April, 2014
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Go try it out at the store and make sure it works.

If the issue was not there, would you buy the SZ?

Are you buying an NS7ii just for spite of the SZ issues? If it is, I am not sure if thats the right thing to do. What if pioneer does fix the issue, Would you be mad at yourself for not waiting?

If you really need a gear right now because of jobs/gigs then get the ns7ii.

Yes I will have to try it out in the store so the manager can see if there are any issues before I take it home. Basically my plan is to test the SZ out that they reckon has no issues at all. If that passes the test I'll be happy to hand over the money.

But if there are any issues with the platters I will just order the NS7II bundle. Not going for the NS7II just to spite the SZ but I'm more thinking that if the SZ fails again for the 3rd time it just shows that the SZ is 50/50 when it comes having no issues with the platter.

I just think failing again or if there are other issues with the platter(s) it makes me worry about buying another SZ. At least the NS7II has been out for a long time and Numark would've fixed any major hardware issues. The SZ platter issue is really big for me.

The problem now is since I have had 2 SZs that have different issues from 2 different stores it doesn't leave a good impression with me when I think of buying the SZ. In the back of my head I just have doubts now that any SZ released or was made recently will have no issues. I do know it's not the case and Pioneer will fix this soon and maybe the 2nd or 3rd batch would have no issues.

The defining moment for me would be when I go down the store to test the SZ that supposedly the Pioneer rep brought over and has been tested back at Pioneer. If that passes with flying colors then it will get rid of my doubts of the SZ having issues.
shadow23 6:50 PM - 3 April, 2014
I really should work for Pioneer to test out their DJ products lol. I'm starting to get really good at testing DJ gear lol.
dj-freestyle 6:56 PM - 3 April, 2014
I was away for awhile and holy cow did this thread grow since i got mine pretty much first in u.s we saw europe with these issues. So reminds me of sx and those issues at beginning. wow
shadow23 6:59 PM - 3 April, 2014
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I was away for awhile and holy cow did this thread grow since i got mine pretty much first in u.s we saw europe with these issues. So reminds me of sx and those issues at beginning. wow

Hopefully you were mixing your ass off and not doing anything boring lol. Yes more than 1000 posts, it big now or I should say long.
saintsimon 9:23 PM - 3 April, 2014
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I was away for awhile and holy cow did this thread grow since i got mine pretty much first in u.s we saw europe with these issues. So reminds me of sx and those issues at beginning. wow

freestyle - there was one note about how the ddj-sz can not retain touch control of both jogwheels at the same time. meaning, if you try to hold the left platter with the left hand and while keeping it on there, try to touch the right platter with your right hand and hold it there, the "hold ring" appears to fizzle out. this is a problem Just Mike and shadow have noticed. I also experience this on my end. Do you happen to see this behavior on your unit? Just wanting to see how consistent this behavior is.
shadow23 10:24 PM - 3 April, 2014
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I was away for awhile and holy cow did this thread grow since i got mine pretty much first in u.s we saw europe with these issues. So reminds me of sx and those issues at beginning. wow

freestyle - there was one note about how the ddj-sz can not retain touch control of both jogwheels at the same time. meaning, if you try to hold the left platter with the left hand and while keeping it on there, try to touch the right platter with your right hand and hold it there, the "hold ring" appears to fizzle out. this is a problem Just Mike and shadow have noticed. I also experience this on my end. Do you happen to see this behavior on your unit? Just wanting to see how consistent this behavior is.

I actually uploaded a video and gave the link to a Pioneer rep with that exact issue.
dj-freestyle 10:28 PM - 3 April, 2014
illl try but i think I've done it and it works fine. Almost positive I've done it but ill check for you
saintsimon 10:41 PM - 3 April, 2014
it doesn't happen 100% of the time, but it isn't too difficult for it to occur, just gotta try holding the two platters with two hands almost at the same time (but slightly off timing) and you might see what Just Mike posted in a past video
serato.com <---- here
Just Mike 12:15 AM - 4 April, 2014
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it doesn't happen 100% of the time, but it isn't too difficult for it to occur, just gotta try holding the two platters with two hands almost at the same time (but slightly off timing) and you might see what Just Mike posted in a past video
serato.com <---- here

It did that every single time on my first SZ
saintsimon 12:20 AM - 4 April, 2014
@Just Mike @shadow
I'll be receiving a second unit on Monday (or Tuesday). Sending back the defective ddj-sz (main reason due to warped jog wheels as you saw).
I'm gonna take one last video of this unit of the double hand sensor fizzle, fo'shizzle.
shadow23 1:36 AM - 4 April, 2014
Quote:
@Just Mike @shadow
I'll be receiving a second unit on Monday (or Tuesday). Sending back the defective ddj-sz (main reason due to warped jog wheels as you saw).
I'm gonna take one last video of this unit of the double hand sensor fizzle, fo'shizzle.


Glad to hear they are giving you a replacement. Are you gonna test it at the store to make sure it has no issues?
Ragman 1:38 AM - 4 April, 2014
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Go try it out at the store and make sure it works.

If the issue was not there, would you buy the SZ?

Are you buying an NS7ii just for spite of the SZ issues? If it is, I am not sure if thats the right thing to do. What if pioneer does fix the issue, Would you be mad at yourself for not waiting?

If you really need a gear right now because of jobs/gigs then get the ns7ii.

On another note he could get the NS7II and discover it's his missing soulmate. I say get the NS7II and if that's not your flavor, take it back. At least you'll know for sure.
deejdave 1:39 AM - 4 April, 2014
It sounds to me (via context clues) like its being shipped.


Receiving.

Sending.
deejdave 1:40 AM - 4 April, 2014
Quote:
Quote:
Go try it out at the store and make sure it works.

If the issue was not there, would you buy the SZ?

Are you buying an NS7ii just for spite of the SZ issues? If it is, I am not sure if thats the right thing to do. What if pioneer does fix the issue, Would you be mad at yourself for not waiting?

If you really need a gear right now because of jobs/gigs then get the ns7ii.

On another note he could get the NS7II and discover it's his missing soulmate. I say get the NS7II and if that's not your flavor, take it back. At least you'll know for sure.


Sometimes when there is nothing actually wrong there is a restocking fee incurred. Shouldn't be horrible and may be worth the risk but just something to consider.
shadow23 1:46 AM - 4 April, 2014
Quote:
On another note he could get the NS7II and discover it's his missing soulmate. I say get the NS7II and if that's not your flavor, take it back. At least you'll know for sure.


I will test the SZ at the store just to get rid of any doubts I have if that unit that was suppose to have been tested at Pioneer has no issues. If it has one slight platter issue I will definitely just go for the NS7II deal I mentioned. I really don't need the Alesis M1 MkII because I have a pair of Tannoys already which I might give it to my 10 year old niece who wants to be a DJ. But I will see which one sounds best if I do go for the NS7II.
xplicit 12:29 PM - 4 April, 2014
hi guys, the place that I ordered the sz actually received it yesterday. I have picked it up and tried it, there is slight issue with the left side in terms of the not detecting at times when using fingers but i think it is how you use your fingers to scratch, im still testing at the moment. I don't think it is hardware related, maybe they can adjust the sensitivity with a firmware update. overall this is a very solid unit. I love it but need this issue resolved. what are your suggestions, should I keep it and wait for an update? I only have 7 days to send it back for an exchange, they don't give refund.


thanks guys
DjCity 12:32 PM - 4 April, 2014
Wait 6 days, then send it back for an exchange.
Just Mike 2:54 PM - 4 April, 2014
Quote:
hi guys, the place that I ordered the sz actually received it yesterday. I have picked it up and tried it, there is slight issue with the left side in terms of the not detecting at times when using fingers but i think it is how you use your fingers to scratch, im still testing at the moment. I don't think it is hardware related, maybe they can adjust the sensitivity with a firmware update. overall this is a very solid unit. I love it but need this issue resolved. what are your suggestions, should I keep it and wait for an update? I only have 7 days to send it back for an exchange, they don't give refund.
@ Xplicit......no disrespect intended and welcome, but.....did you read any of the post or view any of the videos? It is not how you "use your fingers to scratch". There is a real issue with some of the DDJ-SZ's. There are people here who have had 2-3 units, each one with different issues. The instructions don't tell you how you should hold your hand while scratching. The platter should detect the touch of your skin/hand. That's what is advertised and that's what we expect.





thanks guys
Just Mike 2:55 PM - 4 April, 2014
Quote:
hi guys, the place that I ordered the sz actually received it yesterday. I have picked it up and tried it, there is slight issue with the left side in terms of the not detecting at times when using fingers but i think it is how you use your fingers to scratch, im still testing at the moment. I don't think it is hardware related, maybe they can adjust the sensitivity with a firmware update. overall this is a very solid unit. I love it but need this issue resolved. what are your suggestions, should I keep it and wait for an update? I only have 7 days to send it back for an exchange, they don't give refund.





thanks guys

@ Xplicit......no disrespect intended and welcome, but.....did you read any of the post or view any of the videos? It is not how you "use your fingers to scratch". There is a real issue with some of the DDJ-SZ's. There are people here who have had 2-3 units, each one with different issues. The instructions don't tell you how you should hold your hand while scratching. The platter should detect the touch of your skin/hand. That's what is advertised and that's what we expect.
audiomontana 3:14 PM - 4 April, 2014
I will submit a ticket to pioneer for my platter issue:

But:

There is no Midi in or out on this unit. :(

There is no Sensativity adjust as included on SX :(

The effects that output from serato are unable to be played post fader. :(

There is no send return Loop on mixer. :(

There is Airhorn on mixer. Very un-professional :(

There is no smart sync for all decks when A single DVS input is used. :(

No way to change output routing of effex out put to separate channel such as sampler :(

Mic preamp Quality is very low :(

I am feeling like this flagship controller is very low quality. Very much a large toy for use at frat parties and bedroom djing. Fun to play around with but lacking the features that make it a professional piece of kit that I can supply to Djs at my festivals.

My main reason for sticking around serato is usability for walk up DJ coming off of an airplane, or other limited traveling medium, and having only USB Key. Hoping that Video Capability would enhance performances and allow for my artists to be more creative and interact with crowd. This may be achieved with the Novation TWITCH controller which works perfect.(except bad sound). This may not be achieved without the unprofessional SZ, having no consistant platter control.

This all in one unit just does not have the capabilities and configurations needed for a professional stage and should only be used by individual DJs who might practice with it constantly or use it for practice and emulation of truly professional equipment.

I am going to stick with the NEXUS CDJS and DJM 900 or NEXUS DJM 2000 mixer that are already in use by my company. Not endorseing or planning on using this SZ for the summer.

My suggestions to Pioneer would be to fix platter issues, add sensativity controls in setup mode or on shift + encoder while in use, and develop stand alone midi controller that unlocks serato DJ and Video, much like numark V7 .

Should have DVS / turntable input and three stereo outputs selectable via software for DUAL DECK OUT, + EFX out or Sampler out, and possibly use digital RCA system to mate with NEXUS series.

Unit should be Linkable(ethernet cable like nexus) with other Same units and also contain MIDI in and OUT to utilize serato midi capabilities.

Basically these units will provide the DJ switchover capability (being seperate) DVS functionality and unlock capability for serato software, while able to use other software.

They will be worth $1000 retail value. Much like V7.

The 2000 dollar price tag has not elicited a professional product. $3500 average for the described units above and user defined mixer may be a proper outcome for a set up that is ready for the professional stage and usable by a traveling professinal DJ.

Owner of a setup as described above might rent his equipment to a venue/event for a reasonable price -- around $500 (1/8 purchase price plus setup fee) and be able to swap modules due to failure.

I believe this is the direction of the next Pioneer Release.

Everyone should Return their SZ controllers and force this evolution.
Melvin Gauld 3:42 PM - 4 April, 2014
Just got mine and the left deck is as the reports in this string. I will keep it for the weekend and back it goes for a replacement. Very disappointed.
DjCity 4:09 PM - 4 April, 2014
My replacement arrives later today.

Will keep you all posted.
Just Mike 4:10 PM - 4 April, 2014
Quote:
My replacement arrives later today.



Will keep you all posted.

It's like playing the lottery......Good Luck!
shadow23 5:03 PM - 4 April, 2014
Quote:
My replacement arrives later today.

Will keep you all posted.

Yeah all the best. Hearing people getting a unit with no issues just brings my confidence back up a little bit.
saintsimon 5:08 PM - 4 April, 2014
FYI - the first wave of DDJ-SZ units nearly sold out, there is a small gap of time before the second wave of units are sent out. I am predicting these second wave of units will have same issues.
This is projected for May - most likely WITHOUT Serato Video. Only 5000 units had the key and I'm sure they've exhausted that in the 1st wave. For example, my store said they had around 100 units, that would mean with all the other online DJ stores and Guitar Center stores, I'm sure they would've hit 5k right away on the first batch.
My unit was nearly the last one before the store went out of stock.
shadow23 5:39 PM - 4 April, 2014
Quote:
I am predicting these second wave of units will have same issues.

Oh geez. If that's the case I will definitely not get the SZ. I'm going down to Sydney today and test out this unit at the store which they reckon has no issues. Not feeling all that confident that it will pass the test though.

I'll report back as soon as I finish testing it. Right now it's 4:35AM and I can't get to the store until around 10AM (time they open). This is the last straw (I'm pretty sure). If this one turns out to have issues, then my confidence with the SZ will be totally exhausted.
saintsimon 5:44 PM - 4 April, 2014
shadow - my customer rep guy said that another guy returned his unit because his platter had a loose part. make sure you listen carefully to the platter to make sure you hear for any griding sounds. Not sure if this is a valid/real complaint but was something that was told to me.
But it is normal for the platter to have a little "rubbing" sound from resistance/friction when the heavy weight setting is used.

Aside from that. Check to see if the jog wheels are not warped! You can tell by looking not only at the edge like in my pictures but also if you look at the reflection - if it starts to look like a funny mirror (or moving water) when you rotate the wheel slowly.
shadow23 5:46 PM - 4 April, 2014
Quote:
shadow - my customer rep guy said that another guy returned his unit because his platter had a loose part. make sure you listen carefully to the platter to make sure you hear for any griding sounds. Not sure if this is a valid/real complaint but was something that was told to me.
But it is normal for the platter to have a little "rubbing" sound from resistance/friction when the heavy weight setting is used.

Aside from that. Check to see if the jog wheels are not warped! You can tell by looking not only at the edge like in my pictures but also if you look at the reflection - if it starts to look like a funny mirror (or moving water) when you rotate the wheel slowly.

Thanks saintsimon. Will definitely include that with my observation and testing. I will report back with my findings.
DJTorchmusic 6:05 PM - 4 April, 2014
Quote:
I will submit a ticket to pioneer for my platter issue:

But:

There is no Midi in or out on this unit. :(

There is no Sensativity adjust as included on SX :(

The effects that output from serato are unable to be played post fader. :(

There is no send return Loop on mixer. :(

There is Airhorn on mixer. Very un-professional :(

There is no smart sync for all decks when A single DVS input is used. :(

No way to change output routing of effex out put to separate channel such as sampler :(

Mic preamp Quality is very low :(

I am feeling like this flagship controller is very low quality. Very much a large toy for use at frat parties and bedroom djing. Fun to play around with but lacking the features that make it a professional piece of kit that I can supply to Djs at my festivals.

My main reason for sticking around serato is usability for walk up DJ coming off of an airplane, or other limited traveling medium, and having only USB Key. Hoping that Video Capability would enhance performances and allow for my artists to be more creative and interact with crowd. This may be achieved with the Novation TWITCH controller which works perfect.(except bad sound). This may not be achieved without the unprofessional SZ, having no consistant platter control.

This all in one unit just does not have the capabilities and configurations needed for a professional stage and should only be used by individual DJs who might practice with it constantly or use it for practice and emulation of truly professional equipment.

I am going to stick with the NEXUS CDJS and DJM 900 or NEXUS DJM 2000 mixer that are already in use by my company. Not endorseing or planning on using this SZ for the summer.

My suggestions to Pioneer would be to fix platter issues, add sensativity controls in setup mode or on shift + encoder while in use, and develop stand alone midi controller that unlocks serato DJ and Video, much like numark V7 .

Should have DVS / turntable input and three stereo outputs selectable via software for DUAL DECK OUT, + EFX out or Sampler out, and possibly use digital RCA system to mate with NEXUS series.

Unit should be Linkable(ethernet cable like nexus) with other Same units and also contain MIDI in and OUT to utilize serato midi capabilities.

Basically these units will provide the DJ switchover capability (being seperate) DVS functionality and unlock capability for serato software, while able to use other software.

They will be worth $1000 retail value. Much like V7.

The 2000 dollar price tag has not elicited a professional product. $3500 average for the described units above and user defined mixer may be a proper outcome for a set up that is ready for the professional stage and usable by a traveling professinal DJ.

Owner of a setup as described above might rent his equipment to a venue/event for a reasonable price -- around $500 (1/8 purchase price plus setup fee) and be able to swap modules due to failure.

I believe this is the direction of the next Pioneer Release.

Everyone should Return their SZ controllers and force this evolution.


What's Good Montana,

You made some very good points and I'm glad you pointed out something that was very important to me which was the mic preamp. That's a shame it's of low quality since this price point demands otherwise. The Midi concern, I would have to say is stretch. Though it would be nice, in pioneer's defense, you can't have everything and they still need to sell their DJM and CDJ series as well. Putting those features you requested onto their controllers would hurt their "Pro" market. I would rate this controller, from what I heard, as a "semi pro" controller. Big clubs can't buy it because they would still need backup, just in case it fails. DJs who do Large gigs can't use it for the same reason as the clubs plus if you're making a lot of money what's the big deal spending 2K more to get the Pro stuff.
DJTorchmusic 6:10 PM - 4 April, 2014
Off the subject

Is it my imagination or is the DDJ-SX less responsive than the CDJ 2K (scratching and what not)? Maybe I need to get used to it more, but right now, I can't see how people could prefer this over the NS7 II.
deejay2black 6:14 PM - 4 April, 2014
Thank you for contacting Pioneer Electronics (USA) Inc.

Unfortunately there is not a way fader effect with the cross over.

Based on the description of the problem with the platter are looking at an internal problem with the controller. Since the unit was just purchased the dealer should be able to exchange the unit for you.

Sincerely,


Gill
Customer Service Representative





This is a copy of the email Pioneer send me in reference to the platter issue.
saintsimon 6:15 PM - 4 April, 2014
Well the SX is smaller, came out *on time*, it was $1000 at the time - also the first in its class for four decks/ dual deck feature is still really nifty for DJs i hear,
and to include serato video for the first buyers

the NS7ii had a 6 month delay which gave everyone (including me) a heart attack, just waiting months and months, the $1500 price tag seemed too much for some to stomach.
Just Mike 6:16 PM - 4 April, 2014
Quote:
Off the subject



Is it my imagination or is the DDJ-SX less responsive than the CDJ 2K (scratching and what not)? Maybe I need to get used to it more, but right now, I can't see how people could prefer this over the NS7 II.

+1
Kross-ddj 6:29 PM - 4 April, 2014
Quote:
Thank you for contacting Pioneer Electronics (USA) Inc.

Unfortunately there is not a way fader effect with the cross over.

Based on the description of the problem with the platter are looking at an internal problem with the controller. Since the unit was just purchased the dealer should be able to exchange the unit for you.

Sincerely,


Gill
Customer Service Representative





This is a copy of the email Pioneer send me in reference to the platter issue.


I would take what a customer service representative says with a pinch of salt, if it was known to be an internal problem then we would have been told by now.....
DJ Baby Raj 6:51 PM - 4 April, 2014
Had mine for about 2 weeks and both platters act the same however you have to really hit the platters to engage the jog nothing like the SX... I'm passed my exchange window... Just waiting on Pioneer now....
DJTorchmusic 6:52 PM - 4 April, 2014
Quote:
Well the SX is smaller, came out *on time*, it was $1000 at the time - also the first in its class for four decks/ dual deck feature is still really nifty for DJs i hear,
and to include serato video for the first buyers

the NS7ii had a 6 month delay which gave everyone (including me) a heart attack, just waiting months and months, the $1500 price tag seemed too much for some to stomach.


I saw a DJ the other night using the older NS7 model and it looked professional. I can't say the same about the SX and I would feel uncomfortable someone seeing me on this thing at a club. It's got "Bedroom DJ" written all over it. Maybe I'm being hard on it. It seems like it's a cool setup for "guest sets" at local bars, but I still don't see how people could diss the NS7 II for this.
DJTorchmusic 6:54 PM - 4 April, 2014
For those who have the SZ, would you prefer a pair of CDJ 900s and Mixer over the SZ?
thorissr 6:57 PM - 4 April, 2014
SZ all day for me. Owned a pair of OG 900's and Rane 62 before upgrading the 900's to a pair of 2000's.
DJTorchmusic 7:00 PM - 4 April, 2014
Quote:
SZ all day for me. Owned a pair of OG 900's and Rane 62 before upgrading the 900's to a pair of 2000's.


What is it about the SZ that makes it your preference? Have you tried the Mic Pre out and did you find it low quality as well?
thorissr 7:23 PM - 4 April, 2014
The SZ allows me do more (creativity on the fly) in a All in One package, opposed to what a stand alone pair of OG 900/Rane 62 offered me. The only thing the 900's had going other than Link was Slip Mode (exclusive to the CDJ900 prior to the Nexus Line was released).

I always felt like the OG 900 lineup was lacking the appeal of the 2000's and weren't much of a upgrade from the 850's, with the exception of Link and Slip mode. I owned them for about 2 weeks when I found a deal that offered me 2 used 2000 Mk1's for the same price I paid for a pair of new 900's.

Now that I own the SZ even my NS7 MK2 is collecting dust. Don't get me wrong, the NS7 II is on another level surpassing the DDJ SX and all other controllers..............except for the SZ!! This is coming from a person who has always been a fan of the NS7 lineup and have defended it time and time again, being that I spin mainly Hip Hop/R&B with moderating scratching is my routines.

Taking all personal biases out of the picture even the biggest NS7 fan has to admit that Pioneer upped one on Numark with the SZ. Competition is good and I'm looking to see if Numark will respond with guns blazing if and when the NS6 MK2 is released.

Peace
DJTorchmusic 7:28 PM - 4 April, 2014
Quote:
The SZ allows me do more (creativity on the fly) in a All in One package, opposed to what a stand alone pair of OG 900/Rane 62 offered me. The only thing the 900's had going other than Link was Slip Mode (exclusive to the CDJ900 prior to the Nexus Line was released).

I always felt like the OG 900 lineup was lacking the appeal of the 2000's and weren't much of a upgrade from the 850's, with the exception of Link and Slip mode. I owned them for about 2 weeks when I found a deal that offered me 2 used 2000 Mk1's for the same price I paid for a pair of new 900's.

Now that I own the SZ even my NS7 MK2 is collecting dust. Don't get me wrong, the NS7 II is on another level surpassing the DDJ SX and all other controllers..............except for the SZ!! This is coming from a person who has always been a fan of the NS7 lineup and have defended it time and time again, being that I spin mainly Hip Hop/R&B with moderating scratching is my routines.

Taking all personal biases out of the picture even the biggest NS7 fan has to admit that Pioneer upped one on Numark with the SZ. Competition is good and I'm looking to see if Numark will respond with guns blazing if and when the NS6 MK2 is released.

Peace


That's cool! Did you see the Mic Preamp as an issue?
thorissr 7:37 PM - 4 April, 2014
Oh forgot that piece :) No not at all. I've tested it out in my Man Cave studio and have no issues with it. It took me longer than I would have liked to get it at the right level I wanted.

That's my personal experience, however, I've been seeing complaints of issues related to warped jog wheels, etc. I must have luck up and received a unit that's performing as advertised. I was aware of these issues prior to purchasing and went out on a limb of faith and ended up with luck being on my side (for the first time).

If you decide to pick one up, I highly doubt that you will dislike it unless of course you receive a defective unit.
audiomontana 7:54 PM - 4 April, 2014
Quote:

You made some very good points and I'm glad you pointed out something that was very important to me which was the mic preamp. That's a shame it's of low quality since this price point demands otherwise. The Midi concern, I would have to say is stretch. Though it would be nice, in pioneer's defense, you can't have everything and they still need to sell their DJM and CDJ series as well. Putting those features you requested onto their controllers would hurt their "Pro" market. I would rate this controller, from what I heard, as a "semi pro" controller. Big clubs can't buy it because they would still need backup, just in case it fails. DJs who do Large gigs can't use it for the same reason as the clubs plus if you're making a lot of money what's the big deal spending 2K more to get the Pro stuff.



Hello! -- Im afraid that the upper level systems still do not contain the features that are needed by pro level DJS- thats why this SZ model was released as a pro level replacement for CDJS in a one piece. BUt its a trick -- the addition of the airhorn is the giveaway -- no person in thier right mind would would let that on be played on thier soundsystem.
DjCity 8:12 PM - 4 April, 2014
New SZ arrived…

Still not happy. This one just might be worse than the 1st one
Heres the video

youtu.be
DjCity 8:33 PM - 4 April, 2014
After watching my 1st and 2nd videos with DDJ-SZ #1 and the replacement DDJ-SZ #2, I REALLY want to hear from anyone how this is NOT a problem.


This is just plain unacceptable.
This is just plain poor workmanship.
This is just plain poor quality
This is just plain FUCKED UP!!!

I put both videos in THIS post so you can see what BOTH DDJ SZ's do (or don't do)

Here's video #1 for the 1st DDJ SZ.
Watchwww.youtube.com

Here's video #2 for the replacement DDJ SZ
youtu.be

Feel free to make comments on how everyday DJ'ing is NOT like I depicted in my videos.
What I was doing, how I was catching the platter….
That's pretty much how we do it.

I don't use 2 or 3 or 4 fingers. I use ONE.
I don't lay my hand down on the platter. MY FINGER SHOULD HOLD THE PLATTER TILL I RELEASE IT!!!

Sorry but this SZ is some BULLSHIT!
DjCity 8:35 PM - 4 April, 2014
Can we please keep this thread ON topic?

Don't want this to get derailed as this issue is important to many people.

Pioneer DDJ-SZ jog wheels not 100%
Pulse 8:42 PM - 4 April, 2014
Sorry guys, there's so many comments, I'm going to plead a "TL,DR" on any posts since my last update. If there's anything specific that hasn't already been discussed that you'd like to draw my attention to, please contact me directly via PM.

The engineers are actually investigating a couple of different, possibly unrelated, issues with the SZ (and this is why not all users are experiencing the same problems, or at all) and they are working overtime to determine the exact causes and the best solutions. I have been contacting some users directly for additional information, so please check your direct messages here on the Serato site.

I understand that many users are upset that this flagship controller isn't living up to its expectations but Pioneer thanks you for your patience during this time.
DjCity 9:05 PM - 4 April, 2014
Pulse

Have you seem my videos?

My concern is returning the unit again. I don't want to get caught with a non working unit and can't return it because times up.

The platter issue I've shown in my videos is bad. I want to know how to proceed so I'm not ass out.
audiomontana 9:06 PM - 4 April, 2014
Quote:


The engineers are actually investigating a couple of different, possibly unrelated, issues with the SZ (and this is why not all users are experiencing the same problems, or at all)




aliens?
DJTorchmusic 9:09 PM - 4 April, 2014
Quote:
Quote:
You made some very good points and I'm glad you pointed out something that was very important to me which was the mic preamp. That's a shame it's of low quality since this price point demands otherwise. The Midi concern, I would have to say is stretch. Though it would be nice, in pioneer's defense, you can't have everything and they still need to sell their DJM and CDJ series as well. Putting those features you requested onto their controllers would hurt their "Pro" market. I would rate this controller, from what I heard, as a "semi pro" controller. Big clubs can't buy it because they would still need backup, just in case it fails. DJs who do Large gigs can't use it for the same reason as the clubs plus if you're making a lot of money what's the big deal spending 2K more to get the Pro stuff.


I don't recall seeing anything documentation that would say the SZ supposed to replace the high end stuff. If that was the case, the price is too cheap.


Hello! -- Im afraid that the upper level systems still do not contain the features that are needed by pro level DJS- thats why this SZ model was released as a pro level replacement for CDJS in a one piece. BUt its a trick -- the addition of the airhorn is the giveaway -- no person in thier right mind would would let that on be played on thier soundsystem.
DJTorchmusic 9:09 PM - 4 April, 2014
Quote:
I don't recall seeing anything documentation that would say the SZ supposed to replace the high end stuff. If that was the case, the price is too cheap.


I don't recall seeing anything documentation that would say the SZ supposed to replace the high end stuff. If that was the case, the price is too cheap.
damehype 9:11 PM - 4 April, 2014
Quote:
Can we please keep this thread ON topic?

Don't want this to get derailed as this issue is important to many people.

Pioneer DDJ-SZ jog wheels not 100%


This is the de facto thread for the things that are wrong with this controller. Its ok if we point out more deficiencies than just the jog wheel.
audiomontana 9:16 PM - 4 April, 2014
There are features such as the pads and looping + efx controls that the CDJ line cannot compare to. RecordBox is a poop. -- Definately not as good as Serato and a computer. The CDJ paradigm is on the out and this system looks to be a great hybrid. However the important things like sensativity control were omitted and things like airhorn were included. The Unit I described above is what should be included in a professional Dj controller like the SZ. Im definately saying Force the issue. Demand the type of Gear that Gets the job done with out DOA failure. Totally on topic -- spot on and the unit i described would be be a great asset to people like me. I bought the SZ knowing right well that it was going to suck -- the airhorn was a dead give away.
DJ Baby Raj 9:29 PM - 4 April, 2014
Quote:
Sorry guys, there's so many comments, I'm going to plead a "TL,DR" on any posts since my last update. If there's anything specific that hasn't already been discussed that you'd like to draw my attention to, please contact me directly via PM.

The engineers are actually investigating a couple of different, possibly unrelated, issues with the SZ (and this is why not all users are experiencing the same problems, or at all) and they are working overtime to determine the exact causes and the best solutions. I have been contacting some users directly for additional information, so please check your direct messages here on the Serato site.

I understand that many users are upset that this flagship controller isn't living up to its expectations but Pioneer thanks you for your patience during this time.


Hey pulse, can you be more specific what reasons they think are causing this? Thanks
DJTorchmusic 9:29 PM - 4 April, 2014
Quote:
There are features such as the pads and looping + efx controls that the CDJ line cannot compare to. RecordBox is a poop. -- Definately not as good as Serato and a computer. The CDJ paradigm is on the out and this system looks to be a great hybrid. However the important things like sensativity control were omitted and things like airhorn were included. The Unit I described above is what should be included in a professional Dj controller like the SZ. Im definately saying Force the issue. Demand the type of Gear that Gets the job done with out DOA failure. Totally on topic -- spot on and the unit i described would be be a great asset to people like me. I bought the SZ knowing right well that it was going to suck -- the airhorn was a dead give away.


I believe the effects are on the DJM and not the CDJs. I believe we seem to forget that CDJs were not just made for "just" DVS. Since controllers rely on a computer, they obviously are built more seamlessly to work with DVS system. I could see them doing away with the CDJ but only to be replaced with a media deck (Basically CDJs with no CD drive). The reason why you would still want separate units is if one part goes down, you are still somewhat operable. If you're controller goes down...You're down. It also seems like they "skimped" on a few things in respect to the SZ, from what I've been hearing. Which is only fair since an SZ literally cost half the price of it's high end counterparts. I do agree that Rekkordbox is a bit "slow" and "dated".
Phono Jones 10:02 PM - 4 April, 2014
Just received my DDJ SZ and also have this same (what seems to be common now) issue. They need to fix this ASAP!! I DJ every Thurs, Fri, Sat, Sunday at clubs. I also scratch, which for me is an integral part of my set. Im hoping its just a firmware issue and can be easily resolved.
VJ Justin Allen 10:09 PM - 4 April, 2014
Pulse,

Can you ask Pioneer if they will honor an extended return / exchange on these units. I have the platter issue and the warping issue. My supplier has told me if I return this one it will be at least 60 days before I can get another. If I keep it I pass my return window. Both options put me in a bad spot.
deejdave 10:11 PM - 4 April, 2014
Did you purchase your SZ from Pioneer? How would Pioneer know if your store will honor an extended return or exchange? You deal with the Manufacturer for warranty services & repairs not returns or exchanges.
deejdave 10:12 PM - 4 April, 2014
You should be asking your store if they will honor an extended return or exchange as they are the ones you will be returning or exchanging it to.
DJTorchmusic 10:43 PM - 4 April, 2014
Quote:
You should be asking your store if they will honor an extended return or exchange as they are the ones you will be returning or exchanging it to.


Well, it is really up to Pioneer and then Pioneer has to then inform the suppliers. Only if the supplier wants to deal with that hassle will they extend the return time.

People, don't get yourself into trouble thinking you'll get extra time unless it's been written somewhere. If your time is running out, I strongly suggest you return the unit and wait until things are cool. Don't get "bit in the ass" cause you "thought" they would extend the in store warranty.
shadow23 10:54 PM - 4 April, 2014
I'm at the store in Sydney waiting to get in to test out the SZ.
Mighty Dragon Sounds 11:06 PM - 4 April, 2014
Quote:
SZ all day for me. Owned a pair of OG 900's and Rane 62 before upgrading the 900's to a pair of 2000's.



Where did this guy come from??? lol

No offense dude... lol Just out all the negative feedback we've been getting and then out of the blue you come in with positive feedback..... Kinda reminds me of something else on this forums....

When we all were clowning Grandmaster Jay...

And then all of the sudden this "guy" comes on..... And does his own "investigation" as to why GMJ is a good dude..

Don't know if you follow that
DJTorchmusic 11:38 PM - 4 April, 2014
Quote:
Quote:
SZ all day for me. Owned a pair of OG 900's and Rane 62 before upgrading the 900's to a pair of 2000's.



Where did this guy come from??? lol

No offense dude... lol Just out all the negative feedback we've been getting and then out of the blue you come in with positive feedback..... Kinda reminds me of something else on this forums....

When we all were clowning Grandmaster Jay...

And then all of the sudden this "guy" comes on..... And does his own "investigation" as to why GMJ is a good dude..

Don't know if you follow that


Who's Grandmaster Jay and why was everyone clowning him?
thorissr 11:38 PM - 4 April, 2014
Quote:
Quote:
SZ all day for me. Owned a pair of OG 900's and Rane 62 before upgrading the 900's to a pair of 2000's.


If I'm asked a question im going to respond honestly..If you have a problem with your SZ or better yet if you own one I hope your issues are resolved quickly. As mentioned in many threads, the vast majority of people who have issues will flock to post about it. Very few have positive feedback, in my case I have positive feedback for a unit I received fully functional and was asked a question by a mature forum member. I wish no misfortune on no one, however you come off as a person who is very sour to see a person with a unit that works as advertised.

Furthermore, if I'm asked a question go forward I will continue to share my experiences to those who are interested. I suggest you go back to wherever you came from. I simply don't have time for childish games or people who hide behind a virtual name pretending to be someone they are not.

There are several posts within this thread about people who have received up to 3 units in one purchase that were functioning properly. My bet is if you don't already own one, when these issues are fixed you will be the main person posting how about how fantastic the unit is.

This is very sad indeed!! A world full of nothing but hate, envy and obviously an attempt to silence those who have something positive to say.

Back on topic!!!

Peace.













When we all were clowning Grandmaster Jay...



And then all of the sudden this "guy" comes on..... And does his own "investigation" as to why GMJ is a good dude..



Don't know if you follow that
DJTorchmusic 11:44 PM - 4 April, 2014
This is gonna sound funny, but one of the reasons why I haven't moved forward with a NS7 II purchase is so many of you, despite all the drama, are not willing to give up on the SZ. That alone tells me that it's worth waiting for. That's why I call it the "SZ sweepstakes" you may get a good one or...not. But, I have yet to see anyone say they've picked up some alternative yet. NOT ONE!
DJ_X_Trodinaire 11:54 PM - 4 April, 2014
Well my SZ is still here. :)
saintsimon 11:58 PM - 4 April, 2014
torchmusic, if i didn't own a pair of 1200s, i would have already bought the ns7ii even before the ddj-sz came out. but since i already have access to real vinyl and with the ddj-sz will be able to use timecode vinyl, there really isn't much else im missing out on. the only thing thing that really would have been great, i really like how the ns7ii has the track position light above the strip search, and on the ddj-sz unit itself ... there is no way for you to know how far you are in the track. sucks!
xplicit 1:01 AM - 5 April, 2014
Hey guys, I definitely have the problem also. should I return it for another?
shadow23 1:28 AM - 5 April, 2014
Just an update.....

The SZ I tested still had an issue with the right platter. Although it's not as bad as the other SZ I had it was enough for me to the NS7II with a free pair of Alesis M1 MkII instead.
shadow23 1:29 AM - 5 April, 2014
To get the NS7II I meant.
deejdave 1:51 AM - 5 April, 2014
I don't give a F what everyone here is saying (no offense as I never was one to listen to other people) I have/had it all.


1.) SL1
2.) SL3
3.) SL4
4.) Rane 62
5.) Rane 64
6.) Vestax VCI 300 MKII (x2)
7.) DJM-900SRT
8.) DDJ-SX
9.) DDJ-SZ
10.) Countless NON Serato gear (S4, Urei 1620, Rane MP2016, Rane M24, Rane MP44, Pioner DJM-700, 800 & 900Nexus, etc. etc.)

Many will consider this to be a brag................ it's not. Simply saying I consider myself qualified to make my own decisions based on comparisons with other high quality gear. I LOVE my CDJ-2000nexus/900SRT/SP1/Remote setup and would NEVER give it up nor do I think the SZ compares to it.............. BUT the SZ is not supposed to be better. For the extremely low price of $1700 I ended up getting something that took off where the SX left off and made it better (for me at least).

"oh the SZ is broken", "Pioneer messed up", etc................. all fair comments. If and I do mean IF you are having issues with the sensitivity or anything else for that matter I hope all gets fixed for you and I am sorry you are having these issues. If you weren't you could potentially see what I do. It's this, its that, whatever!! There is ONE thing no one can convince me of otherwise. THE THING IS RIDICULOUSLY FUN to play with.

The sound is amazing. As compared to my Rane 64 maybe not as warm but still amazing - The Rane 64 costs $2199 and is JUST the mixer portion.

The platters could use work as my CDJ-2000Nexus's are much more responsive and feel better - CDJ-2000Nexus players cost $1,999 each and are JUST the player portion.

The performance pads are better than my SX or SP1 and they do more. The color coded cue points have already been worth their weight in gold. I actually predicted this feature (or wished for) years ago so I have been color coding my cue points since then (eg blue = intro, red = main beat, green = break, yellow = buildup, etc.) and I am now able to know what's what when cue point juggling without looking at the screen!!!

The mic section is in no way horrible as I saw one person say and furthermore the color FX are ridiculously fun to play with. Wanna make your GF sound like a Demon from hell or the manliest dud you know sound like a 6 year old girl? Have fun with the Pitch FX on the Mics.

The dual USB is just as amazing as it sounds. At first I didn't see much use as I in no way want to pass my gear off to an alternate DJ spinning after me but I employ 2 master Libraries (one for all music, one for my peak hour sets) and this proves to be quite convenient.

I now have my CDJ-2000Nexus hooked up to my SZ and I am trying to figure out if I like them better controlling 1 & 2 or 3 & 4. The point is this setup is now both feasible and supported. I was able to do this with my SZ but it was unpredictable and unreliable at best NO ISSUES REPORTED HERE except for the expected CDJ/Laptop lag with large library & HID issue serato.com but this can NOT be blamed on the SZ as it happens with every interface running HID.

All & all I understand and make no excuses for Pioneer with the issues that are being reported BUT considering the big picture it was actually one of the cheapest pieces of gear I have purchased in the past three or four few years (beaten out by the SP1 & DDJ-SX among others) and when you break it down for what it is (player, mixer, sound card x 2, midi controller, etc) the value is even more obvious. As ALWAYS I say to each his own but don't get lost in the hype. Even if EVERYONE here says I am wrong in this. Remember that is just everyone HERE. On the local scene I finally heard of one person by me having any issues and this is ONLY because I went on a war path today trying to prove a point that no one locally has these issues. I was wrong...................... but not by much. I am sure the numbers may come out someday BUT I am sure they will not be as high as some think it is. I would even go a step further and say this could be a batch issue. I hear of people going back to get new ones. Let me ask when you get a new one are you getting from a different store, or region, or country (the last one is a little ridiculous but you get the point)? I know some people have their "guy" at their DJ shop who "takes care of them" so they make sure they get one of the new ones first off the new delivery. I used to be one of those "guys" and I "took care" of my special customers too. They are trying to make money end of story.

I'm not trying to come off as mean and I will say again as some people get one thing in their mind and can't accept anything else I AM NOT saying there is no issue. I am NOT making any excuses. I am NOT saying the people affected don't have a right to be upset about it. What I AM saying is there is another side to the story an I am one of the few who like to post about good experiences. I see to it that I always have a good experience whole doing most things in my life. I have nothing to prove to anyone and IF this was in any way a bad experience I wouldn't complain (too much LOL) I would simply ban this from my everyday life. I am not the type of person to ask for help (in all my years here on the forums I have had ONE real help request which was difficult enough to still to this day not be solved. The easiest way to fix a problem is to get rid of it and I promise the SZ is not something you should be getting rid of. This WILL be fixed one way or another. I don't care if it's firmware, software, or hardware replacement PIONEER has an obligation here and even if it's NOT as big as people make it out to be (as no one really knows for sure how big it is) it is BIG ENOUGH to be considered a real problem. This problem 1000% falls in Pioneers hands. Shit happens..................... fix it and we are all good IMO.

Make your own opinions. Give people a chance (Pioneer) and have a little leniency for brand new gear. not EVERYTHING is perfect day one but the SZ has real potential. In the end remember it may be a little more than you are used to paying for your gear but big picture wise it is actually fairly cheap for what you are getting.

Again I know people will now tear me apart for saying otherwise but I repeat. I don't dare. NO ONE is able to tell me what works for me and what doesn't. For the most part I'll try anything once and I am 100% super happy I tried the SZ.


Fire away!! LOL.
DJ_X_Trodinaire 2:25 AM - 5 April, 2014
I shoulda made popcorn before reading all that good stuff! :P
#truth
DJTorchmusic 2:47 AM - 5 April, 2014
Quote:
torchmusic, if i didn't own a pair of 1200s, i would have already bought the ns7ii even before the ddj-sz came out. but since i already have access to real vinyl and with the ddj-sz will be able to use timecode vinyl, there really isn't much else im missing out on. the only thing thing that really would have been great, i really like how the ns7ii has the track position light above the strip search, and on the ddj-sz unit itself ... there is no way for you to know how far you are in the track. sucks!


I feel you
DjCity 2:48 AM - 5 April, 2014
Quote:
I don't give a F what everyone here is saying (no offense as I never was one to listen to other people) I have/had it all.


1.) SL1
2.) SL3
3.) SL4
4.) Rane 62
5.) Rane 64
6.) Vestax VCI 300 MKII (x2)
7.) DJM-900SRT
8.) DDJ-SX
9.) DDJ-SZ
10.) Countless NON Serato gear (S4, Urei 1620, Rane MP2016, Rane M24, Rane MP44, Pioner DJM-700, 800 & 900Nexus, etc. etc.)

Many will consider this to be a brag................ it's not. Simply saying I consider myself qualified to make my own decisions based on comparisons with other high quality gear. I LOVE my CDJ-2000nexus/900SRT/SP1/Remote setup and would NEVER give it up nor do I think the SZ compares to it.............. BUT the SZ is not supposed to be better. For the extremely low price of $1700 I ended up getting something that took off where the SX left off and made it better (for me at least).

"oh the SZ is broken", "Pioneer messed up", etc................. all fair comments. If and I do mean IF you are having issues with the sensitivity or anything else for that matter I hope all gets fixed for you and I am sorry you are having these issues. If you weren't you could potentially see what I do. It's this, its that, whatever!! There is ONE thing no one can convince me of otherwise. THE THING IS RIDICULOUSLY FUN to play with.

The sound is amazing. As compared to my Rane 64 maybe not as warm but still amazing - The Rane 64 costs $2199 and is JUST the mixer portion.

The platters could use work as my CDJ-2000Nexus's are much more responsive and feel better - CDJ-2000Nexus players cost $1,999 each and are JUST the player portion.

The performance pads are better than my SX or SP1 and they do more. The color coded cue points have already been worth their weight in gold. I actually predicted this feature (or wished for) years ago so I have been color coding my cue points since then (eg blue = intro, red = main beat, green = break, yellow = buildup, etc.) and I am now able to know what's what when cue point juggling without looking at the screen!!!

The mic section is in no way horrible as I saw one person say and furthermore the color FX are ridiculously fun to play with. Wanna make your GF sound like a Demon from hell or the manliest dud you know sound like a 6 year old girl? Have fun with the Pitch FX on the Mics.

The dual USB is just as amazing as it sounds. At first I didn't see much use as I in no way want to pass my gear off to an alternate DJ spinning after me but I employ 2 master Libraries (one for all music, one for my peak hour sets) and this proves to be quite convenient.

I now have my CDJ-2000Nexus hooked up to my SZ and I am trying to figure out if I like them better controlling 1 & 2 or 3 & 4. The point is this setup is now both feasible and supported. I was able to do this with my SZ but it was unpredictable and unreliable at best NO ISSUES REPORTED HERE except for the expected CDJ/Laptop lag with large library & HID issue serato.com but this can NOT be blamed on the SZ as it happens with every interface running HID.

All & all I understand and make no excuses for Pioneer with the issues that are being reported BUT considering the big picture it was actually one of the cheapest pieces of gear I have purchased in the past three or four few years (beaten out by the SP1 & DDJ-SX among others) and when you break it down for what it is (player, mixer, sound card x 2, midi controller, etc) the value is even more obvious. As ALWAYS I say to each his own but don't get lost in the hype. Even if EVERYONE here says I am wrong in this. Remember that is just everyone HERE. On the local scene I finally heard of one person by me having any issues and this is ONLY because I went on a war path today trying to prove a point that no one locally has these issues. I was wrong...................... but not by much. I am sure the numbers may come out someday BUT I am sure they will not be as high as some think it is. I would even go a step further and say this could be a batch issue. I hear of people going back to get new ones. Let me ask when you get a new one are you getting from a different store, or region, or country (the last one is a little ridiculous but you get the point)? I know some people have their "guy" at their DJ shop who "takes care of them" so they make sure they get one of the new ones first off the new delivery. I used to be one of those "guys" and I "took care" of my special customers too. They are trying to make money end of story.

I'm not trying to come off as mean and I will say again as some people get one thing in their mind and can't accept anything else I AM NOT saying there is no issue. I am NOT making any excuses. I am NOT saying the people affected don't have a right to be upset about it. What I AM saying is there is another side to the story an I am one of the few who like to post about good experiences. I see to it that I always have a good experience whole doing most things in my life. I have nothing to prove to anyone and IF this was in any way a bad experience I wouldn't complain (too much LOL) I would simply ban this from my everyday life. I am not the type of person to ask for help (in all my years here on the forums I have had ONE real help request which was difficult enough to still to this day not be solved. The easiest way to fix a problem is to get rid of it and I promise the SZ is not something you should be getting rid of. This WILL be fixed one way or another. I don't care if it's firmware, software, or hardware replacement PIONEER has an obligation here and even if it's NOT as big as people make it out to be (as no one really knows for sure how big it is) it is BIG ENOUGH to be considered a real problem. This problem 1000% falls in Pioneers hands. Shit happens..................... fix it and we are all good IMO.

Make your own opinions. Give people a chance (Pioneer) and have a little leniency for brand new gear. not EVERYTHING is perfect day one but the SZ has real potential. In the end remember it may be a little more than you are used to paying for your gear but big picture wise it is actually fairly cheap for what you are getting.

Again I know people will now tear me apart for saying otherwise but I repeat. I don't dare. NO ONE is able to tell me what works for me and what doesn't. For the most part I'll try anything once and I am 100% super happy I tried the SZ.


Fire away!! LOL.


I still have my sl1, sl3, technics MK2's and mk5's.
I still have my 57sl and my 64.
I still have my CDJ 1000's and my 800's.
I still have my numark NS6 and my DDJ-SX.

I also have the Reloop rp8000's and my fucked up SZ.

I'm hoping they can get that joint right cause it seems like it will be FUN but I need platter control like I have with everything else I own.

I Won't flame you but Pioneer is some shit with me for this.

It won't stop my income but I'm pissed with them over the SZ.
DJTorchmusic 2:56 AM - 5 April, 2014
That sounds nice. I just want one DJ setup that I can depend on. I've always been somewhat of a minimalist, even with my Studio setup.
djmacklong 3:02 AM - 5 April, 2014
I bought my SZ *strictly* for mobiles and outdoor use only, as wind is definitely a problem when using turntables outside. I'll always be a turntable user if they're provided in the clubs I play at though. I'm happy to bring my 62 if it's an option.
shadow23 4:48 AM - 5 April, 2014
Quote:
Fire away!! LOL.


Very fair I say. I hope I didn't in anyway say anything about what you should use or works for you.
I have plenty of respect to all forum members. So if I have offended anyone I do apologize. Anyway I think I have complained enough about the issues I had with the SZ. Today I just lost complete confidence with buying the SZ. I know Pioneer will fix this issue and like deejdave said give them (Pioneer) a chance.
I'm just not gonna worry about the SZ for now as I have been running around paying, picking up, returning stuff and getting refunds. Too much running around when all I wanna do is mix and have fun.
I have no doubt that Pioneer will eventually fix the faulty units that has been sold.
shadow23 4:55 AM - 5 April, 2014
Oh one more suggestion for anyone buying the SZ. If you can test it yourself at the store, then do it. It just makes it easier if the manager sees the issue(s).
I actually told the manager this morning that I would like to test the SZ before I take it home just to make sure it had no platter issue(s).

Within 2 minutes I found an issue and showed the manager. He couldn't really deny that the right platter had an issue.
deejdave 7:04 AM - 5 April, 2014
Quote:
Quote:
Fire away!! LOL.


Very fair I say. I hope I didn't in anyway say anything about what you should use or works for you.
I have plenty of respect to all forum members. So if I have offended anyone I do apologize. Anyway I think I have complained enough about the issues I had with the SZ. Today I just lost complete confidence with buying the SZ. I know Pioneer will fix this issue and like deejdave said give them (Pioneer) a chance.
I'm just not gonna worry about the SZ for now as I have been running around paying, picking up, returning stuff and getting refunds. Too much running around when all I wanna do is mix and have fun.
I have no doubt that Pioneer will eventually fix the faulty units that has been sold.


NAh man you as always have been a gentleman. Opinions are welcomed even if they are not shared by me. It's all good. You're advice on the testing is spot on as well. Unfortunately this creates an issue with bargain hunting. You will now have a choice of purchasing a known working unit for x amount of money or potentially getting it for less online. Mid April could not come quicker.
damehype 1:31 PM - 5 April, 2014
I just can't get over the fact that every mixer I know of with built in post fader hardware effects doesn't cut the effect when you use the cross fader. Even the mixer it's based upon, the 900, doesn't do that. That's the killer to me. For EDM guys, it's not that big of a problem be cause most of them mix with the line faders anyway. To say that this feature is not possible on the SZ is baffling to me. I'm not referring to the software FX.
blackavenger 2:20 PM - 5 April, 2014
Quote:
For EDM guys, it's not that big of a problem be cause most of them mix with the line faders anyway

Well, I mix dance music (House, DnB, etc.) and primarily use the crossfader. So it not having post-crossfader effects is extremely disappointing. It's not just for Hip-Hop/Open Format DJs.
damehype 3:04 PM - 5 April, 2014
That's why I said "most". But yeah, it's very disappointing. Every pro level mixer with built in effects offers that. But not the SZ? Still no one has given a good reason why it's not possible
Melvin Gauld 3:05 PM - 5 April, 2014
After having the unit for over a days now here's my 2 cents.

Sound quality - Top notch, very happy!
Faders - More than acceptable the x-fader is really nice.
Layout - Personally I prefer the one knob for track selection, seems a bit pointless having one for each player. I can see the whole emulating the CDJ thought process, it's only a personal and minor gripe. Everything else is logical and makes sense.
Mic - Quality seems poor even using a nice shure mic. Disappointing but not a deal breaker - I'm not a fan of mc's anyways.
Colour FX - Passable. Nice I can use them whilst playing CDs or vinyls through the mixer.
Oscillator - What the hell was Pioneer thinking?! Take the money that went into that stupid idea, take them off the unit and then implement the same tried and tested pressure sensitive platters from the CDJ's even if that still bumps the price a bit.
Pad controls - Feel nice and solid and the velocity works really well according to how hard you hit them.
Build quality - Awesome for the money. We all know it isn't going to be quite up there with DJM and CDJ nexus but for the price point, more than acceptable. Metal posts on all the pots I've checked.
Aesthetics - It's big, really big especially coming from a vci380, it feels more natural and less cramped and more akin to two techies and mixer dimension - for me that's a plus. I think the lack old portability is a fair trade off for the real estate.
There's Pioneer and Serato logos all over the place. A little over done in my opinion. Kind of like a tee-shirt with a massive Versace logo plastered on the front. Looks like it's trying just a little too much and cheapens the look slightly. Again, not a deal breaker, just an observation and personal opinion for what it's worth.

Summary:
Well it's a fantastic piece of kit let down solely in my opinion by the subject matter of this thread. I hope Pio comes out with a suitable resolution to this sooner rather than later because I'm sure there's a lot of anxious, frustrated and pissed of customers about this.

Peace
DJTorchmusic 6:23 PM - 5 April, 2014
Unfortunately, The mic preamp is a huge issue for me. I love and always invite Emcees and since I make my own beats, I know it would be cool to have a good mic preamp for them to perform through. Does anyone know how the quality of the mic preamp on the NS7 II sounds?

A lot of new DJs don't know this, but used properly, the power of the voice has more impact on your Party People than any mix or any gadgetry you can think up..
djmacklong 7:25 PM - 5 April, 2014
I'm really hoping that we're looking at 10 days or less until we have an answer (and a fix ideally) for this problem. I'm growing weary from the lack of response on this.
shadow23 7:44 PM - 5 April, 2014
Quote:
I'm really hoping that we're looking at 10 days or less until we have an answer (and a fix ideally) for this problem. I'm growing weary from the lack of response on this.

They basically said that they will give everyone an update in mid April. So all we can do is wait. I'm curious myself on what Pioneer announces by mid April.

Yesterday I went to down to the store where they had a unit apparently has been tested by Pioneer and it was working okay. After 2 minutes playing with it I found an issue with the right platter. The ones I had before had the issue was on the left platter. Even showed the store manager. My point to the manager was that a touch is a touch and platters should always sense it no matter what part of your finger you use. Also I really think that Pioneer should make the sensitivity on the platters adjustable. So a DJ can adjust the sensitivity and accidental contact with the platter can be avoided if the sensitivity is too high
.
I still reckon it's a problem with the sensor itself. Because if it was a firmware issue then the sensor shouldn't fizzle out and it should have the same reaction when you touch the platter. But what I have seen is the platter will have different reactions when you touch it.

One thing I didn't look at is the actual firmware that was in the SZ I tested yesterday. But I'm sure it would've been the current firmware (1.12)
xplicit 8:04 PM - 5 April, 2014
Hey Pulse, I just sent my sz back for an exchange. When I do get the other unit and if it still has issues, I would not be able to get a refund or exchange again by the store I purchased it from. Pulse can you ask Pioneer if they will give me an exchange again? and I do not want to be paying any shipping etc that should all be covered by Pioneer!

Thank you.
shadow23 8:08 PM - 5 April, 2014
Quote:
Hey Pulse, I just sent my sz back for an exchange. When I do get the other unit and if it still has issues, I would not be able to get a refund or exchange again by the store I purchased it from. Pulse can you ask Pioneer if they will give me an exchange again? and I do not want to be paying any shipping etc that should all be covered by Pioneer!

Thank you.

Geez that's a bit rough if the store doesn't give you a refund if the 2nd unit has issues. Pulse did say that refund policy will vary store to store and other countries.
audiomontana 8:31 PM - 5 April, 2014
Maybe the Airhorn is effecting the Platter control
DjCity 8:35 PM - 5 April, 2014
Quote:
Maybe the Airhorn is effecting the Platter control


Lol
Ragman 8:37 PM - 5 April, 2014
Quote:
Hey Pulse, I just sent my sz back for an exchange. When I do get the other unit and if it still has issues, I would not be able to get a refund or exchange again by the store I purchased it from. Pulse can you ask Pioneer if they will give me an exchange again? and I do not want to be paying any shipping etc that should all be covered by Pioneer!

Thank you.

Don't hold your breath.
shadow23 8:38 PM - 5 April, 2014
@DjCity I just seen your 2nd video. That seems to be worse either way both the SZ you have are defective.
DjCity 9:38 PM - 5 April, 2014
Yeah, it's bad.

My retailer has had then coming back left and right.
They have had about 50 SZ's returned so far.
They had stock of 150 units in total and have 6 left.

That's a hell of a return rate!

They assured me that I won't be "stuck" though. They said they have been in touch with Pioneer and Pioneer is working on a fix but no word what that fix may be.

They let me know that I don't have to worry about a 30 day return policy.
They know the units are defective and will allow me and others to return for exchange or refund well after 30 days.
He actually said 50, 60 days, it doesn't matter because the units are faulty and they bill Pioneer for any returns.
shadow23 9:57 PM - 5 April, 2014
Quote:
Yeah, it's bad.

My retailer has had then coming back left and right.
They have had about 50 SZ's returned so far.
They had stock of 150 units in total and have 6 left.

That's a hell of a return rate!

They assured me that I won't be "stuck" though. They said they have been in touch with Pioneer and Pioneer is working on a fix but no word what that fix may be.

They let me know that I don't have to worry about a 30 day return policy.
They know the units are defective and will allow me and others to return for exchange or refund well after 30 days.
He actually said 50, 60 days, it doesn't matter because the units are faulty and they bill Pioneer for any returns.

Seems like a good store. At least you are covered because they have admitted it and willing to refund or replace the unit.
djmacklong 12:18 AM - 6 April, 2014
Quote:

I still reckon it's a problem with the sensor itself. Because if it was a firmware issue then the sensor shouldn't fizzle out and it should have the same reaction when you touch the platter. But what I have seen is the platter will have different reactions when you touch it.


My problem was made worse by updating my firmware, so I'm holding out hope that it can still be corrected by updating firmware.
DJTorchmusic 2:45 AM - 6 April, 2014
I repeat...Please don't assume you can return the item after the given store warranty runs out. You will be deeply disappointed. Use what you got.
DJTorchmusic 2:46 AM - 6 April, 2014
What I meant to say is use what you had before you bought the SZ.
Davideon 7:30 AM - 6 April, 2014
I personally think this won't be fixed by a firmware update
shadow23 11:10 AM - 6 April, 2014
Quote:
I personally think this won't be fixed by a firmware update

Same. Too many variations of issues for me. One thing they have in common is the sensor fizzles out. Just my 2,cents.
Kross-ddj 11:41 AM - 6 April, 2014
Quote:
Quote:
I personally think this won't be fixed by a firmware update

Same. Too many variations of issues for me. One thing they have in common is the sensor fizzles out. Just my 2,cents.

I will be getting mine replaced if is hardware, but I reckon that this can be fixed with firmware, I think the 'auto adjust is screwed'..... no one will know until the engineers in Japan know, and I'm waiting for them to e-mail me for information..
Melvin Gauld 11:55 AM - 6 April, 2014
As soon as I switched it on when I received the unit and touched the platter with the tip of my finger, the first thing I thought was this platter is faulty (eg the sensor light was intermittent) and that was before I even hooked it up to the PC. I hope a firmware update does fix but have never thought one would - I really hope for everybody's sake that's holding onto that as a solution one will. I'm afraid it's a simple matter of a dodgy first batch though. Someone in QC is going to be getting some serious questions asked of them right about now I would imagine. It's going to take the lions share of the margins correcting all this. I'm getting the sensor fizzle to by the way, it's almost as if the unit has a design flaw in terms of the grounding.
owenbizzle 12:07 PM - 6 April, 2014
Quote:
Pulse,

Can you ask Pioneer if they will honor an extended return / exchange on these units. I have the platter issue and the warping issue. My supplier has told me if I return this one it will be at least 60 days before I can get another. If I keep it I pass my return window. Both options put me in a bad spot.


I don't know what country you are in but in the UK, if you buy a product and it is faulty or not fit for purpose you can return it anytime,

Your return period should be a no questions asked bring it back in 14 days if you dont like it,

That does not stop you returning a faulty product after that period,

I brought mine from a trade supplier in the UK and he told me absolutely wait for Pioneer to announce their statement in the middle of april if you are not happy with what they say, you can return it as a faulty item!!
shadow23 6:31 PM - 6 April, 2014
Quote:
no one will know until the engineers in Japan know, and I'm waiting for them to e-mail me for information..


I have given links to all my videos, 1 off the first SZ and 2 off the 2nd SZ But just like you said we have to wait until next week for their conclusion or fix.
shadow23 6:34 PM - 6 April, 2014
Quote:
I really hope for everybody's sake that's holding onto that as a solution one will. I'm afraid it's a simple matter of a dodgy first batch though. Someone in QC is going to be getting some serious questions asked of them right about now I would imagine. It's going to take the lions share of the margins correcting all this. I'm getting the sensor fizzle to by the way, it's almost as if the unit has a design flaw in terms of the grounding.

Yes I reckon the sensor unit they used in the SZ is the culprit.
audiomontana 6:58 PM - 6 April, 2014
I really feel this is a hardware issue as well -- each jog wheel has a degree of warping across the platter that i can see and they behave differantly with the sensativity. As Ive mentioned in another thread -- The fact that there is no live(knob) Sensativity adjustment on this device leads me to believe that there wont be one implemented becuase of Labeling and consistancey with later -- Mk2 units if they are produced. Im figureing there is almost 20 million dollars in money following this hardware issue around, another 4 million in tech assistance and shipping, and 10 million dollars in repurchasing and lost profits by stores and clients who are missing out on gigs.

Everyone should send them back.
shadow23 7:11 PM - 6 April, 2014
Quote:
lost profits.

Everyone should send them back.


Yeah Pioneer has lost me as their customer for the SZ. Even now if they have a fix I'm not willing to take the chance of buying the SZ this year. Maybe next when all this issue has been fully ironed out then the SZ will be more reliable enough for me to purchase. But ATM I'll be happy just to watch SZ owners with no issues (and the ones that'll eventually get it fixed) use them. Because for me the desire to own the SZ just fizzled out (just like the sensor issue on the platters).

If they make an SZ MkII for next year I would buy that because they would've learned their lesson from the SZ.
deejdave 7:27 PM - 6 April, 2014
Quote:
Im figureing there is almost 20 million dollars in money following this hardware issue around, another 4 million in tech assistance and shipping, and 10 million dollars in repurchasing and lost profits by stores and clients who are missing out on gigs.


May I ask what this is based on? How many units have been made to date? How many have been sold? How many have this issue? How many have been returned?
audiomontana 7:33 PM - 6 April, 2014
$2,000 x 10,000 units. 500 in tech assistance to all customers via various mediums, 100-300 dollars per unit in shipping . Twice that if it goes back again or thrice. Also what about the thousands of users that sold gear to purchase this all in one professional standard controller.

Quote:
Quote:
Im figureing there is almost 20 million dollars in money following this hardware issue around, another 4 million in tech assistance and shipping, and 10 million dollars in repurchasing and lost profits by stores and clients who are missing out on gigs.


May I ask what this is based on? How many units have been made to date? How many have been sold? How many have this issue? How many have been returned?




ARGHHH

I want a Midi-Controller that performs better and contains certain professional features that I can use at my events. This Device would become the standard to Replace CDJs in situations where an artist brings a Laptop computer. This type of device would allow for combining with CDJs Turntables and Truly professional Mixing Equipment like the DJM 900 or Xone 92. It would allow for the Laptop Dj to quickly setup and transfer to his/her performance in a professional stage environment.

I would like to have something that is similar to each deck on this SZ controller with added advanced sensitivity controls and an 8 channel sound card.

The sound card would have DVS input for two decks(phono&line) and output for 2 virtual decks, efx out, and cue/monitor pre-listen out via 1/4" Headphone jack. The headphone jack (ON REAR with the rest of the connections) would allow for Quick Pre-listening of Opening material for the Djs set and to be used during Duo Sets between two Djs playing on Identical Devices, or CDJs and the Central High Quality Mixer of Choice.

The Device should have Ethernet Link Cable that works with Nexus Systems, to Link all Devices together and provide a single USB 2 or USB 3 connection to the computer.

The Device should also have Midi in and Out and User assignable Midi Layer in addition to a properly developed Serato layer.

The Device should have 1/2-3/4" removable rubber feet (like turntable feet reducing booth vibrations) & to raise it off of the performance surface. Allowing for a standard laptop stand to be inserted under it and also protect from creeping liquids and condensation.

This device should NOT have a Touch Screen or Screen-type Visual feedback implements. The Center Dial on the SZ is laggy and causes visual confusion. Visual Feedback should be left to Buttons/LEDS, the computer, and to separate supported visual interfaces like serato remote.

This Device should be constructed of Aluminum and High Density Materials.

The Device should be identical in Size to the NEXUS CDJ series so as to utilize Existing
CASING AND ROAD infrastructure. 640$ for a protective case for the SZ is completely out of line.

A professional Piece of Equipment doesn't have to "have it all" just what is necessary for the current creative and traveling population of artists.

AND NO AIR-HORN

If this piece of Gear is produced with quality Control and the ability to resolve any issue quickly, Is durable and easily Transportable, I see it being the most important implement in the Industry right next to the Laptop computer-- The current template and user base of Serato being a vast forum for music playing and ideas + Video development.

The midi deck would easily be worth 1000-1500 dollars, because of what it supplies to the user. I am disappointed in the SZ because it promises a professional Interface and easy translation to existing equipment but it falls short of professionalism and usefulness on the circuit because of the Inclusion of The Air-horn and Low Quality Mic Pre-amp, along with the obvious issues stated in these threads.

Users should not accept this behavior from Pioneer Electronics. They have sold a professional system that is unacceptable and unusable by professional people. If a clear message is sent to the Company at this stage of the Game -- The User-Base may recover years of bad habits and lowered quality. These units should be scrapped or sold for reasonably less -- same price as the SX and the High quality Decks I have Described should be offered to us to use -- because we really need this technology to take advantage of software development. Sorry for the Long read but thats what needs to happen.
deejdave 8:37 PM - 6 April, 2014
With the exception of the 10,000 units which I doubt has been met at this point the rest seem fabricated and erroneous at best. 100-300 in shipping per unit? The cost for shipping a single unit is about $45 and that is high and the cost for end user as the rest of the shipping (to stores & warehouses etc.) would be freight which would be drastically lower per unit. I am also not sure how you would think they have only spent $500 in tech assistance to ALL users. $500 would probably be close to the daily rate for a respectable engineer working on this issue/'s. Unless you are implying that EVERY user who has bought one has incurred $500 worth of tech support fees/charges which is flat out ridiculous. First off NOT every user has issues. Second many who do see the generic announcement to all and that is as far as it went for tech support to them.

Also the $2,000x 10,000 units? Who does the $2000 apply to?

The end user (Us) is paying $1700 if they do their research. The retailer is paying around $1650 for the units (I have been told) and the manufacturer is paying a fraction of this to have them made.
audiomontana 9:00 PM - 6 April, 2014
I actually think im pretty close -- i paid $2000 for my SZ and the shipping is going to be at least $150 if I were to go through the return process, 500 for the various tech assists and development rehash from my Dealer, Pioneer, and Serato, tech on the repair. If the Wheels are in fact faulty thats spot on -- If their are already five thousand units sold and another run on the way .. this looks pretty close. I dont understand why you are nickle and diming an estimate of huge waste of everyone's cash. -- lets say its closer to fourteen million on the first number then .. if pionneer paid barely more than $200 in raw materials and labor on each one of these units .. ahemmmmm ..... you might see my point.
audiomontana 9:07 PM - 6 April, 2014
also wondering what Id find if I ran a gieger counter over this thing.
DJTorchmusic 9:41 PM - 6 April, 2014
Correct me if I'm wrong. Many of you are saying the platter is PHYSICALLY warped? I know one thing, a firmware update ain't gonna fix that!
audiomontana 10:45 PM - 6 April, 2014
it has a visual dimple/distortion
djmacklong 11:48 PM - 6 April, 2014
i need to go back and look, but i don't think i have that issue.
Sulli 2:34 AM - 7 April, 2014
For those of us with the issue.. I still don't understand why when you place your finger tip on the platter, vinyl mode doesn't engage EVEN after you add more fingers, flats or tips!! Doesn't this mean that the platter IS detecting the initial finger tip touch? It's as though the platter knows to disengage vinyl mode based on whether you start with a finger tip (or end in some cases while scratching). This is why I'm still hopeful there can be a firmware fix based on my thoughts that the finger tip is detected but just ignored.. Make sense?? Lol
Kross-ddj 6:23 AM - 7 April, 2014
Quote:
For those of us with the issue.. I still don't understand why when you place your finger tip on the platter, vinyl mode doesn't engage EVEN after you add more fingers, flats or tips!! Doesn't this mean that the platter IS detecting the initial finger tip touch? It's as though the platter knows to disengage vinyl mode based on whether you start with a finger tip (or end in some cases while scratching). This is why I'm still hopeful there can be a firmware fix based on my thoughts that the finger tip is detected but just ignored.. Make sense?? Lol

I'm with you 100% this is what I've been saying all the long, it DOES detect the first finger tip......
Davideon 7:02 AM - 7 April, 2014
Quote:


The end user (Us) is paying $1700 if they do their research. The retailer is paying around $1650 for the units (I have been told) and the manufacturer is paying a fraction of this to have them made.


The retailer will pay a lot less than that.
shadow23 7:12 AM - 7 April, 2014
Quote:
This is why I'm still hopeful there can be a firmware fix based on my thoughts that the finger tip is detected but just ignored.. Make sense?? Lol


Well I do hope that my assumption is wrong. I'm just basing the issue with the sensor because I have seen the display fizzle out and it should be either "on" or "off" but when I see the sensor acting weird when the finger is still on the platter it just made me worry.

Either way Pioneer will cover that issue anyway and give everyone a solution that is needed so the SZ is 100% functional.
audiomontana 10:43 AM - 7 April, 2014
Quote:
Quote:
The end user (Us) is paying $1700 if they do their research. The retailer is paying around $1650 for the units (I have been told) and the manufacturer is paying a fraction of this to have them made.


The retailer will pay a lot less than that.


Anyone who is selling thier units for an 'advertised' $1700 is only making fifty dollars -- and is violating MAP/MSRP principle and should be reported. -- pioneer should getting 1650 for these, thats why the MSRP is 2200.

Im calling into question the professionalism of this controller. It has caused a massive rift of marketplace commerce chargebacks and credit shenanigans already. Ok so Tax returns cash available at this time of year -- preordering lag -- an issue with the basic functionality that causes downline retailors to lose 10-30% equity in the purchase while only having the initial ability to make less than a 20% profit on the sale?(&^%(&^%( Then the device , if it is ever fixed , has certain features that dissallow it from becoming a standardized implement! The airhorn and crappy efx and mixer section/mic preamp. I remember when the djm 500 was popular. With its choppy push button and distortion -- I saw several soundsystems destroyed by djs who were masturbating on that thing. So I wouldnt want this device or those DJS in a professional environment -- I CANT RELY ON IT !

Pioneer has created an all in one DVS/controllerism stumbling block and Lemon that infects the entire marketplace with chargbacks and misdirected deveopement while its CDJ line still sits as the professeional standard. AND because the majority of the average Dj's purchasing power is used up on this thing for the year. They can't invest in other equipment. WTF.

thats why im saying -- if this isnt fixed perfectly -- eveyone should send these units back -- and force the evolution of the DVS/controllerists tools so that we may use them in professional environments and so that the 'standard' may be something that is useful to artists rather than a rediculous investment that only causes harm to the art of Digital Djing.
xplicit 12:08 PM - 7 April, 2014
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Hey Pulse, I just sent my sz back for an exchange. When I do get the other unit and if it still has issues, I would not be able to get a refund or exchange again by the store I purchased it from. Pulse can you ask Pioneer if they will give me an exchange again? and I do not want to be paying any shipping etc that should all be covered by Pioneer!

Thank you.

Geez that's a bit rough if the store doesn't give you a refund if the 2nd unit has issues. Pulse did say that refund policy will vary store to store and other countries.





Yeah I'm in Canada and the store I ordered from said because it's a special order item there is no refunds but I can exchange if it's defective within 7 days. So I just sent it back, now when I receive the second one, I'm hoping that it will be a working unit, if not I want Pioneer to make their update/announcement sooon! if they say it will be fixed with a firmware update then that's fine but if they saying it's hardware issue I'm gonna be screwed!!!
I'm hoping Pioneer takes full responsibility if that is the case!
I spent $2200 I'm not going to let that go down the drain!!!
Sulli 12:54 PM - 7 April, 2014
Quote:
Quote:
This is why I'm still hopeful there can be a firmware fix based on my thoughts that the finger tip is detected but just ignored.. Make sense?? Lol


Well I do hope that my assumption is wrong. I'm just basing the issue with the sensor because I have seen the display fizzle out and it should be either "on" or "off" but when I see the sensor acting weird when the finger is still on the platter it just made me worry.

Either way Pioneer will cover that issue anyway and give everyone a solution that is needed so the SZ is 100% functional.


I haven't seen the fizzle issue on my unit but I saw the video and it does worry me but maybe the unit is trying to determine to engage or disengage vinyl mode in that situation. I don't know but like you said it's a waiting game at this point. And for return purposes it's been an impatient wait..
Kross-ddj 1:22 PM - 7 April, 2014
I have just been reading about the SX:
pioneerdj.com

I decided to connect a wire from the 'Signal GND' on the back of the SZ to the screw on my PC tower that holds the case in place....
The jog wheels are now much more responsive... All I can say is that the SZ definitely requires a sensitivity adjustment.....
Kross-ddj 1:27 PM - 7 April, 2014
There is defiantly a bug with sensing the initial touch, then locking out.
Kross-ddj 1:37 PM - 7 April, 2014
*definitely

Actually, I wouldn't say they are 'a lot' more responsive, but it has made a difference..... also, the wire that is connected to the PC, if I take hold of this between my fingers instead of connecting to 'signal GND' on SZ, it is nearly 100% responsive...
I have used an old headphone wire with the ends cut off... it doesn't contain much wire.. I don't have anything thicker to try.
Mighty Dragon Sounds 2:52 PM - 7 April, 2014
The Pioneer SZ does't like it when you give it..... "just the tip"

She's a selfish beast of you ask me...... Who she think she is?

Makes me feel like I am inadequate.... What happens if I could only give her "just the tip" because my other 4 fingers were shot off during war.... (Pressure sensitive Classic CDJ jog wheels would work)
dj-freestyle 3:54 PM - 7 April, 2014
I feel so bad for all you guys. i used mine out for the first time at a 5000 show theatre and a show called the ONE. A huge dance show and its kicked ass. I got tons of questions from djs about it and it sounded amazing. I hope they get it fixed for you guys because after this weekend i was comepletely sold on it over my sx. im bummed so many issues for some people. it is a beast.
DJTorchmusic 4:13 PM - 7 April, 2014
Quote:
I feel so bad for all you guys. i used mine out for the first time at a 5000 show theatre and a show called the ONE. A huge dance show and its kicked ass. I got tons of questions from djs about it and it sounded amazing. I hope they get it fixed for you guys because after this weekend i was comepletely sold on it over my sx. im bummed so many issues for some people. it is a beast.


Is that the show here in Vegas?
dj-freestyle 4:14 PM - 7 April, 2014
Its for hip hop conexxion who where in finals in vegas but its there show here in chicago. aweosme event.
dj-freestyle 4:23 PM - 7 April, 2014
I think some guy up top where talking about all there equipement and stuff. we put on some of the biggest shows in the country sound and light wise so own pretty much every high end piece out there so belive me if i had one issue with my platters this controller wouldnt be out on our rigs. ever.


boomentertainment.com!prettyPhoto
dj-freestyle 4:37 PM - 7 April, 2014
hope this helps. i can do other platter if need be


s950.photobucket.com
Pulse 4:53 PM - 7 April, 2014
Thanks for your patience -- Pioneer has released an official statement:

serato.com
DJTorchmusic 5:02 PM - 7 April, 2014
Pioneer Quote:

We have identified that the jog platters on some DDJ-SZ units may not respond to a touch depending on how users touch them. Please visit the link below and find a contact in your country if you experience the above mentioned symptom.

Me: (Blank Stare)
Kross-ddj 5:04 PM - 7 April, 2014
Quote:
Thanks for your patience -- Pioneer has released an official statement:

serato.com


and that's it????? that doesn't explain anything!! can this be fixed or are the units faulty??
Pulse 5:14 PM - 7 April, 2014
As per the linked post, that's all the info I have at this time. It sounds to me like they will either be fixing or replacing them, but don't quote me on that.
Kross-ddj 5:24 PM - 7 April, 2014
So I have to return it to the store and say what??? that it needs to be replaced?? and how long will I have to wait for more UK stock, and will these units be OK or will I have to go all the way home with it to find out that its faulty.... Its not your fault Pulse, but that is really poor by Pioneer.... do they even know what the problem is?
dj-freestyle 5:26 PM - 7 April, 2014
Just add sensitivity controlls in the set up screen of controller . Seems simple enough to m
Kross-ddj 5:30 PM - 7 April, 2014
Can someone come to my home and fix it? I've spent far too much time on this BS... uploading videos, reading forums everyday, keeping the store updated..... this is all time that I should have been enjoying a £1750 product that I have just purchased.... I feel like Pioneer are pulling a fast one.... not admitting anything, being very vague.... the number in the link for the UK isn't even recognised... what a load of crap :(
dj-freestyle 5:35 PM - 7 April, 2014
It was all the same for sx. Its all very familiar.
Pulse 5:41 PM - 7 April, 2014
- Yes Pioneer has identified the problem and created a solution, hence the statement being released. There are no details regarding the nature of the problem nor the intended solution. It's not a fast one, it's not being vague. They have acknowledged that there was a problem and they are taking steps to ensure their customers are satisfied with the products.

- If you deal directly with Pioneer support they will give you further instructions. As I said, that's all the info I have now, I don't know what the next step is at this time.

- If you return it to your store, you can tell them whatever you want as that is not the method by which Pioneer have made in their statement - that was my personal comment for those who are not satisfied with Pioneer's statement and solution. If you are returning it for a refund or replacement, that's up to you however neither I, nor Pioneer, can guarantee that the unit you receive as a replacement won't have this issue as well. Obviously, units manufactured herein will not have the same issues as units previously manufactured and shipped. I won't have any info on manufacture date specifics to provide, so please don't ask.
DJTorchmusic 5:43 PM - 7 April, 2014
Quote:
As per the linked post, that's all the info I have at this time. It sounds to me like they will either be fixing or replacing them, but don't quote me on that.


Hi Pulse,

Has the issues with the platters been resolved on the DDJ-SZ presently in manufacturing phase (being built) and will there be some way to I.D. the "good ones" when they are shipped? Has Pioneer been able to locate which serial numbers are presumably good units and which ones seem to come up with deficiencies? I would like to purchase one, but I want to make sure I have the probability of getting one that operates flawlessly.

Thanks
dj-freestyle 5:43 PM - 7 April, 2014
Well that opens a shit storm excuse my french. for re-sale the people who have orignal manufactored ones thats work will be screwed if we ever re-sell it. wow.
DJTorchmusic 5:44 PM - 7 April, 2014
@Pulse Oops, just caught your message.
Pulse 5:45 PM - 7 April, 2014
As I said, I'm not sure if they will be repairing or replacing them, but your first step should be to contact Pioneer as linked in the statement.

If you are a current owner and you opt to sell it later, not having the repair or replacement would be the only way you'd be "screwed."
Kross-ddj 5:47 PM - 7 April, 2014
Well I have just rang the main Pioneer Pro DJ service center in the UK......... and they know nothing about the issue...... so how are they going to fix it????
dj-freestyle 5:48 PM - 7 April, 2014
When i sold one of my sx's about 20 poeple said asked what manufactored date was and it was orginal date so they wouldbnt buy it i finally sold it but people know . thats what scares me now.
DJTorchmusic 5:48 PM - 7 April, 2014
Quote:
As I said, I'm not sure if they will be repairing or replacing them, but your first step should be to contact Pioneer as linked in the statement.

If you are a current owner and you opt to sell it later, not having the repair or replacement would be the only way you'd be "screwed."


I know this is a long shot for an accurate reply. But, is there an "end user" solution being discussed or is this clearly a physical problem with the SZs?
DJTorchmusic 5:52 PM - 7 April, 2014
Quote:
When i sold one of my sx's about 20 poeple said asked what manufactored date was and it was orginal date so they wouldbnt buy it i finally sold it but people know . thats what scares me now.


It's interesting you mentioned the SX. Last nite I spoke with a DJ while he was on break and he was spinning on the SX. He has two and he clearly noticed a difference between the two in reference to response.
dj-freestyle 5:56 PM - 7 April, 2014
I have a good one and now im in a mess here. dam. do i return it and wait for next batch. oh how my day has turned. lol lol lol
DJ. L.A. Styles 5:57 PM - 7 April, 2014
i'm not feeling good about this, i'm in canada i got the unit a cople day's now, i have been reading this forum religiously about the issue and was hoping i get lucky when i pick up mine but after testing right out the box version 1.12 i notice the platter won't respond to a one finger touch on both platter, if i try to reverse the track with my hand 90% of the time it doesn't respond, the track keeps playing, i have to agressively rewind the track before it respond, which is no cool for cueing up the track, i have been waiting for the respond from pioneer like everyone else who has the issue, when i saw Pulse repond today from pioneer i open the link and try to call the number it's saying not in service (800) 782-7210 is there anyone from canada on here with this platter issue?
or is there another number for canada pulse?
dj-freestyle 5:57 PM - 7 April, 2014
Now people up top who asked why if mine worked why was i involved in the thread well thats why and plus i want to help so dam.
Kross-ddj 5:58 PM - 7 April, 2014
Quote:
i'm not feeling good about this, i'm in canada i got the unit a cople day's now, i have been reading this forum religiously about the issue and was hoping i get lucky when i pick up mine but after testing right out the box version 1.12 i notice the platter won't respond to a one finger touch on both platter, if i try to reverse the track with my hand 90% of the time it doesn't respond, the track keeps playing, i have to agressively rewind the track before it respond, which is no cool for cueing up the track, i have been waiting for the respond from pioneer like everyone else who has the issue, when i saw Pulse repond today from pioneer i open the link and try to call the number it's saying not in service tel:(800) 782-7210 is there anyone from canada on here with this platter issue?
or is there another number for canada pulse?

The UK number is not in service either.... Nice start Pioneer :/
audiomontana 6:02 PM - 7 April, 2014
SEND IT BACK!!!!
dj-freestyle 6:04 PM - 7 April, 2014
My gc pro will handle so im good that way but what a mess.
Pulse 6:06 PM - 7 April, 2014
Sorry - I may have posted the notice at the same time the service centres are getting the details, please wait a day or two before contacting them or you may run into an issue of not every technician having received the information I have.

I'll notify Pioneer that some of their contact info is not accurate.
Kross-ddj 6:07 PM - 7 April, 2014
Quote:
My gc pro will handle so im good that way but what a mess.

Thing is.... do we get a replacement? do we get it fixed? ive just rang a PRO DJ service center in UK and they don't even know about the problem, so how are they going to fix it?? And a replacement might be the same :/
dj-freestyle 6:07 PM - 7 April, 2014
Thanks pulse. Thanks for reading and listening.
Pulse 6:13 PM - 7 April, 2014
Rock | me | hard place.

;)
DJTorchmusic 6:27 PM - 7 April, 2014
I guess my questions have been ignored. It's all good though. Sometimes like is like that..
dj-freestyle 6:28 PM - 7 April, 2014
i dont think he knows the answers to those is my guess. :)
Melvin Gauld 6:39 PM - 7 April, 2014
That has to be the least caring and most useless statement following the release of a faulty product known to man. Are we meant to feel greatful and reassured by that. Also to then have duff numbers that are inactive on the link is nothing short of a piss take. How can something that should be so simple be so infuriating. What a bunch of arrogant bast$&ds! Just to be clear none of that was a personal attack on you Pulse. Bloody useless lets have some more detail to help us your customer make an informed decision.
DJTorchmusic 6:51 PM - 7 April, 2014
Quote:
That has to be the least caring and most useless statement following the release of a faulty product known to man. Are we meant to feel greatful and reassured by that. Also to then have duff numbers that are inactive on the link is nothing short of a piss take. How can something that should be so simple be so infuriating. What a bunch of arrogant bast$&ds! Just to be clear none of that was a personal attack on you Pulse. Bloody useless lets have some more detail to help us your customer make an informed decision.


I understand their legal concerns, but they should understand that many Djs may not have the cash flow to keep their existing gear and buy new gear. So, they sell what they have and then buy something else between gigs. It's risky but, it's real life. This is not some video game, home dvd player or home stereo. This is something that , at this price point, is going to be used Professionally and therefore a loss of income could result. Not only for that one gig, but possibly a residency.

I don't believe Pioneer needs to tell us the life story of the SZ. But, giving us "day one" information seven days later is a little bit disheartening.
Kross-ddj 6:55 PM - 7 April, 2014
Quote:
That has to be the least caring and most useless statement following the release of a faulty product known to man. Are we meant to feel greatful and reassured by that. Also to then have duff numbers that are inactive on the link is nothing short of a piss take. How can something that should be so simple be so infuriating. What a bunch of arrogant bast$&ds! Just to be clear none of that was a personal attack on you Pulse. Bloody useless lets have some more detail to help us your customer make an informed decision.

I totally agree, I buy a £1750 product, it is faulty out of the box.. I spent a month of my time scouring forums and making videos.... then when they finally admit the problem (sort of) , I have no number to ring, the service centres don't even know about the problem let alone the fix, and now I have to travel all the way back to the authorised Pioneer dealer I purchased it from, to tell them what to do...... So im now going from being one of the first SZ owners in the world, to end up waiting a long time without a SZ.... waiting for my £1750 product to be FIXED because it wasn't made properly.... (also nothing aimed at you Pulse, you have been very helpful)
djmacklong 6:58 PM - 7 April, 2014
This is basically like them saying, "We know there's a problem. If you're experiencing it, let us know."

...which is what we all should have already done in the first place.
DJTorchmusic 7:01 PM - 7 April, 2014
Quote:
This is basically like them saying, "We know there's a problem. If you're experiencing it, let us know."

...which is what we all should have already done in the first place.


They Knew
shadow23 7:39 PM - 7 April, 2014
My goodness what a bloody mess this is. Pulse please take no offense to any of our posts. Like other forum members said we are not aiming our frustration at you. It's not your fault. Even though I don't have an SZ anymore I still feel very frustrated with Pioneer about the whole SZ issue.

I went back and forth to stores just to try an SZ to make sure it has no issues. A lot of time wasted and for what? I still ended up getting and seeing faulty SZ units. They should just do a recall because this is just a joke. Also the first time I rang support they also didn't know about the problem and this was when I already emailed support beforehand.

Acknowledging about the issue is one thing but giving us vague information on what issue Pioneer has identified just says to me that they have NFC (no f@ck#ng clue). I'm not holding my hopes up for a big announcement next week. They'll probably say the same thing" Pioneer engineers are working on a solution and we'll give you and update next week. Thank you for your patience (suckers)".

Pioneer should just replace the whole platter unit with a decent one. Like someone said it's about money now. They'll just use the cheapest parts and sell it at the highest price. Quality gear are becoming a thing of the past.
Djjahburg 7:59 PM - 7 April, 2014
Quote:
Can someone come to my home and fix it? I've spent far too much time on this BS... uploading videos, reading forums everyday, keeping the store updated..... this is all time that I should have been enjoying a £1750 product that I have just purchased.... I feel like Pioneer are pulling a fast one.... not admitting anything, being very vague.... the number in the link for the UK isn't even recognised... what a load of crap :(

Send It Back If You Are Not Happy And Stop Complaining
DjCity 8:11 PM - 7 April, 2014
I'm not understanding this...

I called the tel # provided for PIONEER Electronics (USA) Inc.(Service Support Division)

I was told that there is no fix yet and that Pioneer is trying to gather information.

I was told that Pioneer would get back in touch with me but they don't know when or how long it will take.

I was told that I might want to return the unit while I was still under the 30day return policy for the store.

I was asked for my contact information and the SN# of my unit.

I was then given a case number and told that someone will contact me once they know what the issue is and how to fix it and that was it.

I did NOT hear that they have identified the issue.
I did NOT hear that they have a fix for it.
They did NOT ask me to send the unit in for repair or replacement.

I am NOT happy.
dj-freestyle 8:17 PM - 7 April, 2014
Pulse said above wait a few days he got info before the reps.
dj-freestyle 8:17 PM - 7 April, 2014
he said reps are just getting it so wait.
Davideon 8:36 PM - 7 April, 2014
Quote:
When i sold one of my sx's about 20 poeple said asked what manufactored date was and it was orginal date so they wouldbnt buy it i finally sold it but people know . thats what scares me now.


Any idea what dates are important? My sx was a refurb but has no issues. Don't want problems when I try n sell it
Kross-ddj 8:42 PM - 7 April, 2014
Quote:
Quote:
Can someone come to my home and fix it? I've spent far too much time on this BS... uploading videos, reading forums everyday, keeping the store updated..... this is all time that I should have been enjoying a £1750 product that I have just purchased.... I feel like Pioneer are pulling a fast one.... not admitting anything, being very vague.... the number in the link for the UK isn't even recognised... what a load of crap :(

Send It Back If You Are Not Happy And Stop Complaining

I have a right to complain, so don't tell me what I should do, I want a working SZ, is that so hard????????
Mighty Dragon Sounds 8:44 PM - 7 April, 2014
Pew Pew Pew Pew
dj-freestyle 8:46 PM - 7 April, 2014
It all sucks because you cant backspin on a sx like this lol lol lol

s950.photobucket.com
dj-freestyle 8:46 PM - 7 April, 2014
The more i use my sz the more i love it to. man.
audiomontana 8:54 PM - 7 April, 2014
the joke is the airhorn. -- thats why i bought it. thats how i knew this was a scham . Airhorn videos for days my video feeds are rediculous -- best part is i get my money back.
dj-freestyle 9:01 PM - 7 April, 2014
You have to ignore that crap. serato has synch and added air horn in there free downlaods so i ignore that stuff and they can chnage that shit with a update anyway
dj-freestyle 9:03 PM - 7 April, 2014
I still hear djs at packed clubs who have been djing for 20 years use that stupid horn so doesnt suprise me
audiomontana 9:11 PM - 7 April, 2014
i was notified that the airhorn would not be changed because it is already labeled .. and on my unit the sample has noticeable distortion that is not good for speakers / double wammy. This also tipped me off to the fact there would not be sensativity adjustment added .. Because there is not a lable for it.
DjCity 9:17 PM - 7 April, 2014
Anyone else contact Pioneer?

What info did YOU get?

Quote:
I'm not understanding this...

I called the tel # provided for PIONEER Electronics (USA) Inc.(Service Support Division)

I was told that there is no fix yet and that Pioneer is trying to gather information.

I was told that Pioneer would get back in touch with me but they don't know when or how long it will take.

I was told that I might want to return the unit while I was still under the 30day return policy for the store.

I was asked for my contact information and the SN# of my unit.

I was then given a case number and told that someone will contact me once they know what the issue is and how to fix it and that was it.

I did NOT hear that they have identified the issue.
I did NOT hear that they have a fix for it.
They did NOT ask me to send the unit in for repair or replacement.

I am NOT happy.
DJ_X_Trodinaire 9:27 PM - 7 April, 2014
Quote:
The more i use my sz the more i love it to. man.

+1

Waiting on a case.
DJTorchmusic 10:18 PM - 7 April, 2014
I'm gonna buy one in a month and why wouldn't I! I live in Las Vegas where we love to gamble! My goal is to get a price match in a local store and keep returning them until I get a good one. The more you guys complain and don't move on to another product the more you convince me to get one :-)) It must be a very special piece if you're going through all this drama.
deejdave 10:20 PM - 7 April, 2014
I had such an amazing weekend with my SZ. No joke. My GF & her sisters were freakin hilarious on the mic's with the pitch color FX. I ended up using my SZ with my CDJ-2000Nexus's ........................... as expected 100% seamless & perfect experience with the exception of serato.com Now I had my primary MacBook Pro (Which is the fastest model out and maxed out with SSD) BUT I wanted to try and push the limits so instead of using one of my backup 2012 MBP's I ended up using my old 2007 MBP. 2.33 ghz core 2 Duo with 4 GB RAM and 320 GB HDD LMAO. To my surprise NO issues and I have to say 1.6 handled ten times better tha previous releases with the 2007. I was even using Pitch N Time. Stupid me forgot to check where I had the buffer but it was either 2 or 5 ms (probably 5). Also used Remote with iPad. Everything went super smooth and I absolutely tried it all.

Although I can't say I COULDN'T be happier (as there are maybe two gripes I have with it) I will say I love it more & more every time I use it same as you guys. The primary gripe I have is the platters but NOT the same issue/'s most have with them. I just wish they were traditional CDJ style platters. Going from the CDJ's to the SZ/ SZ to the CDJ's the issue (responsive touch < pressure sensitive) really gets pushed. One thing I can say with confidence though is my SX is officially obsolete. I will keep it anyways as I will still do some parties that don't warrant a pro setup and even a few that don't even warrant the SZ. Plus I don't like selling my gear anyways LOL.


www.dropbox.com

www.dropbox.com

www.dropbox.com
DJTorchmusic 10:28 PM - 7 April, 2014
I can't wait to get mine :-) However, I will not be buying any CDJ 2000 Nexxus decks since I'm getting this for that purpose. I used to be a "gear collector" but I've since then, left that behind. I still haven't counted out the NS7 II, but everything is leaning towards the SZ. Since you used the mic what are your thoughts about it? It's been said, it sucks. The problem I have is that I'll be using it a lot for not only Emcee, but singing (not me). It will suck to bring another mixer just for the vocals.
shadow23 10:29 PM - 7 April, 2014
Quote:
I'm gonna buy one in a month and why wouldn't I! I live in Las Vegas where we love to gamble! My goal is to get a price match in a local store and keep returning them until I get a good one. The more you guys complain and don't move on to another product the more you convince me to get one :-)) It must be a very special piece if you're going through all this drama.

I really can't say it's special. I've moved on just waiting on my NS7II. The SZ just frustrated me.
thorissr 10:34 PM - 7 April, 2014
Quote:
I had such an amazing weekend with my SZ. No joke. My GF & her sisters were freakin hilarious on the mic's with the pitch color FX. I ended up using my SZ with my CDJ-2000Nexus's ........................... as expected 100% seamless & perfect experience with the exception of serato.com Now I had my primary MacBook Pro (Which is the fastest model out and maxed out with SSD) BUT I wanted to try and push the limits so instead of using one of my backup 2012 MBP's I ended up using my old 2007 MBP. 2.33 ghz core 2 Duo with 4 GB RAM and 320 GB HDD LMAO. To my surprise NO issues and I have to say 1.6 handled ten times better tha previous releases with the 2007. I was even using Pitch N Time. Stupid me forgot to check where I had the buffer but it was either 2 or 5 ms (probably 5). Also used Remote with iPad. Everything went super smooth and I absolutely tried it all.

Although I can't say I COULDN'T be happier (as there are maybe two gripes I have with it) I will say I love it more & more every time I use it same as you guys. The primary gripe I have is the platters but NOT the same issue/'s most have with them. I just wish they were traditional CDJ style platters. Going from the CDJ's to the SZ/ SZ to the CDJ's the issue (responsive touch < pressure sensitive) really gets pushed. One thing I can say with confidence though is my SX is officially obsolete. I will keep it anyways as I will still do some parties that don't warrant a pro setup and even a few that don't even warrant the SZ. Plus I don't like selling my gear anyways LOL.


www.dropbox.com

www.dropbox.com

www.dropbox.com



Glad to see you're enjoying and rocking out on your SZ deejdave!!! BTW nice setup!!
DJTorchmusic 10:34 PM - 7 April, 2014
Quote:
Quote:
I'm gonna buy one in a month and why wouldn't I! I live in Las Vegas where we love to gamble! My goal is to get a price match in a local store and keep returning them until I get a good one. The more you guys complain and don't move on to another product the more you convince me to get one :-)) It must be a very special piece if you're going through all this drama.

I really can't say it's special. I've moved on just waiting on my NS7II. The SZ just frustrated me.


As I'm sure many others! When does your NS7 II Arrive?
shadow23 10:53 PM - 7 April, 2014
Quote:
Quote:
Quote:
I'm gonna buy one in a month and why wouldn't I! I live in Las Vegas where we love to gamble! My goal is to get a price match in a local store and keep returning them until I get a good one. The more you guys complain and don't move on to another product the more you convince me to get one :-)) It must be a very special piece if you're going through all this drama.

I really can't say it's special. I've moved on just waiting on my NS7II. The SZ just frustrated me.


As I'm sure many others! When does your NS7 II Arrive?

Sometimes this week. I truly gave the SZ three chances. 1st and 2nd unit was forgivable but the 3rd unit which I was able to test before taking it had issues as well. That just totally ruined the SZ for me. I'll be happy to just watch with current and future owners of the SZ see/hear their experiences but I just had enough with running around and then wait for Pioneer to fix it.
Later this year maybe I'll think of getting one or even next year. But will not get one in the near future.
audiomontana 10:56 PM - 7 April, 2014
the price will certainly go down ;)
saintsimon 11:07 PM - 7 April, 2014
Pioneer USA Customer Service just closed for the day (at 4pm PST). I tried to call and just barely missed them!
In any case I have my replacement unit - just came in today and will test right when I get home tonight. You'll definitely hear back from me tonight on the unit.
DJ Baby Raj 11:07 PM - 7 April, 2014
Would be cool if they treated this like the PS4 release with issues. Send us a box to pack up the defective unit with shipping label and ship us back a working fix one like Sony did.... am I dreaming?
DjCity 11:10 PM - 7 April, 2014
Quote:
Pioneer USA Customer Service just closed for the day (at 4pm PST). I tried to call and just barely missed them!
In any case I have my replacement unit - just came in today and will test right when I get home tonight. You'll definitely hear back from me tonight on the unit.


Hate to tell ya but it's more likely than not that your replacement unit will be defective too.

Mine was and a whole lot of others were sent replacement units that had issues.

Please let us know how it goes.
deejdave 11:11 PM - 7 April, 2014
Quote:
I can't wait to get mine :-) However, I will not be buying any CDJ 2000 Nexxus decks since I'm getting this for that purpose. I used to be a "gear collector" but I've since then, left that behind. I still haven't counted out the NS7 II, but everything is leaning towards the SZ. Since you used the mic what are your thoughts about it? It's been said, it sucks. The problem I have is that I'll be using it a lot for not only Emcee, but singing (not me). It will suck to bring another mixer just for the vocals.



Gear collector YES LMAO but that is how the SZ came into my life not my CDJ's. If I had to choose one the SZ/SX/Rane 64/SL4 would all be out as fast as you can say GONE!! My favorite setup is my DJM-900SRT, DDJ-SP1, CDJ-2000NXS, Remote via iPad. The SZ is an amazing piece but stacked up next to my CDJ setup ......... Limited & Lacking. For the price you can't go wrong. Almost all the features of my primary setup for less than $1700!!!! Yes Please! I just hope Pioneer Smarten's up and takes care of business. The potential is there.
deejdave 11:20 PM - 7 April, 2014
Quote:
Quote:
Pioneer USA Customer Service just closed for the day (at 4pm PST). I tried to call and just barely missed them!
In any case I have my replacement unit - just came in today and will test right when I get home tonight. You'll definitely hear back from me tonight on the unit.


Hate to tell ya but it's more likely than not that your replacement unit will be defective too.

Mine was and a whole lot of others were sent replacement units that had issues.

Please let us know how it goes.


This is due to the replacements simply being other units that are from the same store when the issue is most likely grouped in batches as this is typical defect behavior. These are not replacements in the same sense that people should/will be receiving after this whole mess is cleared up. For instance if you call the store you got a unit with an issue from you will probably get another malfunctioning unit. If you go thorough Pioneer you will almost certainly get a working unit. I am not sure how/if they are handling warranty units yet but that would absolutely be your best bet. I am sure Pioneer knows better (now) to send out faulty units after the issue has surfaced and attracted so much negative attention. IF I had an issue with the issue this is what I would do. I will probably end up going through them anyways as I refuse to keep a unit from the first wave on principal alone. This is ALL of course assuming no firmware fixes this issue which i have said from the start is HIGHLY unlikely it will. If it were Pioneer would have been all to happy to announce they are working on an update and it will be fixed in the near future via firmware.
saintsimon 11:21 PM - 7 April, 2014
Quote:
Hate to tell ya but it's more likely than not that your replacement unit will be defective too.

Mine was and a whole lot of others were sent replacement units that had issues.

Please let us know how it goes.


Hey DjCity
Yup - I know. I watched the videos you uploaded - it's quite disappointing to see that.
For me though, I actually had warped jog wheels (if you were not aware of the photos I uploaded - here is what they looked like...
imgur.com

Not a huge dealbreaker but I thought it was a good enough opportunity to try my luck on a replacement unit to test any differences in sensitivity.
I might as well contribute to this thread by trying out this second box to see if the unit has any differences in behavior.
Joee 11:23 PM - 7 April, 2014
when is everyone gonna figure out that if you want a sz, you'd better wait till they fix the problem

i'm just gonna levee this right here
serato.com
VJ Justin Allen 11:39 PM - 7 April, 2014
I don't have too much of an issue with my unit not quite working right, it's a new unit and we are all guinea pigs. However I will have an issue with how Pioneer addresses the return / exchange of the unit. Right now my Dealer is saying he is backordered by 90 plus units and about 45 days and has no way to tell what's a good unit or what's a bad unit.

Pioneer should be handling these exchanges directly from those of us that bought them in good faith and with free overnight shipping both ways. Anything else...well anything else and Pioneer develops a bad reputation that could be avoided.
deejdave 12:42 AM - 8 April, 2014
Quote:
when is everyone gonna figure out that if you want a sz, you'd better wait till they fix the problem

i'm just gonna levee this right here
serato.com


LOL Yupp!

Anyone who sells off all their gear leaving themselves unable to work IMO is ..................... well let's just say there are smarter people out there. If you are left out of work and have lost revenue due to this did not think things through. While Pioneer shares
the blame on this one the majority of it lands on the end user as no backup was planned. In this day of the digital world backup & fallback is key.


Quote:
I don't have too much of an issue with my unit not quite working right, it's a new unit and we are all guinea pigs.


This should be obvious to anyone purchasing a unit at launch time. If you don't have the stomach (or patience) for it again probably best waiting.


Quote:
Pioneer should be handling these exchanges directly from those of us that bought them in good faith and with free overnight shipping both ways. Anything else...well anything else and Pioneer develops a bad reputation that could be avoided.


Yes & no. I absolutely agree they should step up as this is pro gear and is to be used by many as a means of income. While anyone can remember the early days of the XBOX 360 and the disastrous early years of its life. I went through 3 consoles myself (all covered by warranty but it took quite a while to get them back. All this and yet they managed to keep their reputation intact. Yes the PS3 sold more in the end (as is the PS4 from the get go) but still this is with a huge release flop. Manufacturing giants like these basically get away with this stuff by making "nice nice" and all is forgotten. Even without just due to the fact there is no comparable competition basically limits one's choices. Even now with how pissed people are and all you see some saying they are done with Pioneer yet will later purchase again anyways. Some even in the same post LOL (just teasing but for real SAME POST literally). If you just wait until the unit has been fixed (which was probably the best move all along).................... pioneer has not lost anything.

Quote:
Yeah Pioneer has lost me as their customer for the SZ.

Quote:
Maybe next when all this issue has been fully ironed out then the SZ will be more reliable enough for me to purchase.



I have been saying though all along that this brings in a unique opportunity for any/all who were/are affected to get some real change in the manufacturer/customer relationship as well as responsibility of said manufacturer towards the end user. I have yet again been welcomed with a great experience with my SZ and it is this fact that I could not be the one to push this movement but the saying "SH*T or get off the pot" comes to mind ;)


I just can NOT wait for this all to be over and I am still super curious as to how Pioneer will make this "right" for their customers. Hopefully they do exactly that though. If they don't there will probably be no noticeable difference in their future sales simply by people not being able to help themselves but I just feel it is the right thing to do......................... because it is.

As with everything. TIME WILL TELL.
Pulse 1:12 AM - 8 April, 2014
Sorry guys, as most of the service shops hadn't yet received the bulletin, I've had to remove the notice - will repost when all is clear.
audiomontana 1:14 AM - 8 April, 2014
Quote:


Pioneer should be handling these exchanges directly from those of us that bought them in good faith and with free overnight shipping both ways. Anything else...well anything else and Pioneer develops a bad reputation that could be avoided.


Such is the Case with Apple Computers, which in my mind are truley professional pieces of equipment -- they do what they are supposed to, they have warranty options, and if it has a deffect youve got a pefectly working machine again in 3 days. Ive been using them since 1984.

Not until a piece of gear like the SZ can sit next to an apple computer, or a technique's turntable and have the stability and reliability that it does should it be welcomed onto a performances stage. -- Therefore having this software at the state of developement that it is at, there should be a professional device available to use its faculties. PIONEER being the 'industry standard' ;) - should be developing that piece of hardwear, instead of cashing in on vapor. So -- thats what they are doing -- ??? one should hope so and this is all a big exercise in that development. SEND IT BACK
shadow23 1:33 AM - 8 April, 2014
@deejdave I totally agree.
shadow23 1:39 AM - 8 April, 2014
Point taken but I'll be more hesitant in buying Pioneer if this is how they roll. In all honesty the SZ has potential but the way Pioneer is handling this it just makes me look the other way.
That's why I bought the NS7II. I'm not willing to wait for them to fix it. I look at it as a gamble which I don't like to do.
deejdave 1:47 AM - 8 April, 2014
I know no harm meant. I was only teasing. I 100% know what you mean and I totally agree. Actually waiting on your take on the NS7II and may make a tough decision based on it.
shadow23 2:00 AM - 8 April, 2014
Quote:
I know no harm meant. I was only teasing. I 100% know what you mean and I totally agree. Actually waiting on your take on the NS7II and may make a tough decision based on it.

Yeah I know you were teasing but looking at my posts it does sound stupid though. That's why I agree with what you said. Sometimes I'm just not with it lol.
saintsimon 4:31 AM - 8 April, 2014
Update: second unit is just about the same as first. Sensitivity wise, no better, no worse. Not too upset....it COULD'VE been worse I guess. Oh well. Biggest disappointment, the surface of the jog wheels on this second unit also a little lift on edge and warped/uneven surface. My work around goal is to cover the jog wheels with a conductive black vinyl wrap. I really didn't like the silver finish anyway. Also...finger print magnet. Anyone know where I can get conductive vinyl material? Can't seem to find any on eBay.

You know what the sz in DDJ-SZ stands for?
Sensitivity zero...
djmacklong 4:38 AM - 8 April, 2014
Quote:
...or a technique's turntable


Really?
DJ Boss Sounds 4:47 AM - 8 April, 2014
Quote:
Not to be rude or anything but, what is this have to do with DDJ-SZ Jog Wheels?
This thread is going off topic, now it's discussing CDJ's. Can we stay on topic? If not make another thread. Sorry again if I'm being rude or anything.


Sorry, not trying to be rude but I gather all this talk about a box with lots of buttons, is making people crazy. In reality, controllers don't really matter- they WILL become obsolete. I have a NS7 and I'm going back to the foundation, i.e., 1200s. This SZ looks like crap. Really, what in the hell do all those buttons do????

/thread corrupted.
blackavenger 6:03 AM - 8 April, 2014
Quote:
You know what the sz in DDJ-SZ stands for?
Sensitivity zero...

Ooooohhh, haha!
DJTorchmusic 6:46 AM - 8 April, 2014
That was funny :-))
Kross-ddj 9:27 AM - 8 April, 2014
I've just been in contact with the store I purchased my SZ from, they say I can swap it for another SZ when they get one in, they have only ever had one in which is the one I have now.... They were expecting a delivery but it never came, he told me to keep the one I have and use it until they get another one in..... The UK hasn't had much stock of these, so hopefully the next batch they receive will be OK.
paolodi 1:27 PM - 8 April, 2014
I've just been in contact with the store I purchased my SZ from, they say I can swap it for another SZ when they get one in, they have only ever had one in which is the one I have now.... They were expecting a delivery but it never came, he told me to keep the one I have and use it until they get another one in..... The UK hasn't had much stock of these, so hopefully the next batch they receive will be OK
paolodi 1:29 PM - 8 April, 2014
The problem are two cpu below the jog that must be replaced. Pioneer is already sending parts to service centers and units that are around still have problems in quente stopped production apparently. sorry for my english ...
paolodi 1:32 PM - 8 April, 2014
for the replacement of cpu needed about 2 hours of work. I would rather know if the knobs on your SZ mic 1 and mic 2 are slow and not fixed like the others.
Pulse 2:58 PM - 8 April, 2014
Okay, notice is back live. Sorry for the false-start yesterday guys and gals!
dj-freestyle 3:12 PM - 8 April, 2014
So Have you learned anymore if units being made now are fixed? its very confusing.
dj-freestyle 3:18 PM - 8 April, 2014
The guy up top who said about price drop. There was way more complaints about sx in the beginning and units sold and not a price drop so not gonna happen.
djmacklong 3:51 PM - 8 April, 2014
So I just got off the phone with customer service after reporting my SZ. Here's the deal:

After 20 minutes on hold just to report my unit as defective (call center was experiencing a high volume of calls...surprise surprise), customer service knows less about this than we do (understandably). The lady I spoke with actually asked me if I knew what was being done to correct the problem. After a minute or two on hold, she then took down my info and told me that a problem had been identified, but a solution had NOT been determined yet, and that someone would get ahold of me when it was available.
owenbizzle 3:56 PM - 8 April, 2014
Ok just spoke to Pioneer UK,

I have been told i need to send it back to my supplier (because mine is a trade supplier)

They will then send it to pioneer service centre for "new parts",

I'm pretty sure it's a hardware problem!!
shadow23 5:15 PM - 8 April, 2014
Quote:
The problem are two cpu below the jog that must be replaced. Pioneer is already sending parts to service centers and units that are around still have problems in quente stopped production apparently. sorry for my english ...

How do you know that it is the cpu? Do you have any source?
dj-freestyle 5:25 PM - 8 April, 2014
cases up on odyssey site finally and in stock
paolodi 5:38 PM - 8 April, 2014
The problem is two CPUs told me a technician that I had to bring the DDJ SZ, but I made ​​my appearance and a good unit
DJ Baby Raj 5:39 PM - 8 April, 2014
I want a brand new SZ! Hate the idea of having it opened for service.....
dj-freestyle 5:41 PM - 8 April, 2014
Im just gonna keep mine and not worry. It works awesome so why mess my luck up. Hopefully they just exchange bad ones out and move on. seems simple enough.
dj-freestyle 5:42 PM - 8 April, 2014
I do wonder pulse it from a bad batch of cpu's. That would make sense.
DJ Baby Raj 5:43 PM - 8 April, 2014
Quote:
Im just gonna keep mine and not worry. It works awesome so why mess my luck up. Hopefully they just exchange bad ones out and move on. seems simple enough.


Mine works pretty good also, only issue is when I touch both platters the left side looses touch... Not like I'll ever do that when I DJ...
dj-freestyle 5:44 PM - 8 April, 2014
Ya i tried that today and mine still worked normal. Thats a weird one. all so strange.
dj-freestyle 5:45 PM - 8 April, 2014
If cpu that would make sense how it would have got passed pioneer. Could just be a bad batch.
DJ Baby Raj 5:45 PM - 8 April, 2014
You seem to have got a good one freestyle... and I got mine from GC and the 14 day return is up.. Which sucks.. Wish it was 30 days...
dj-freestyle 5:46 PM - 8 April, 2014
I still havent gotton answer if these platters self adjust like ns6 one's when you turn on or how they work exactly. would love that answer.
dj-freestyle 5:47 PM - 8 April, 2014
I would go to gc and tlak to them and bring this thread and show them. At least try.
dj-freestyle 5:48 PM - 8 April, 2014
They sold you a faulty product. I would bet a email to better business berueu would help that. they do listen. Ive used them before and attorney general for your city.
DJ Baby Raj 5:51 PM - 8 April, 2014
I will talk to the GC pro that sold me it. Thanks
dj-freestyle 5:52 PM - 8 April, 2014
Ya for sure. The pro reps are much more flexable. Mine is awesome.
DJTorchmusic 6:32 PM - 8 April, 2014
Quote:
The guy up top who said about price drop. There was way more complaints about sx in the beginning and units sold and not a price drop so not gonna happen.


The price drop will be on the refurbs.
dj-freestyle 6:33 PM - 8 April, 2014
That maybe i could see.
DJTorchmusic 6:35 PM - 8 April, 2014
If it's the CPU, that sums it up right there. But, I also heard something here about a warped platter. Right?
dj-freestyle 6:38 PM - 8 April, 2014
Ya a few of those i guess. Cpu seems to be much more wides spread. warped platter could be transport with heat or temp change or if cpu is bad could be heating up to much. might explain both.
paolodi 6:39 PM - 8 April, 2014
I repeat, I spoke with a technical problem is a chip to be replaced under the jog pioneer that is already sending to technical centers
saintsimon 6:39 PM - 8 April, 2014
Quote:
If it's the CPU, that sums it up right there. But, I also heard something here about a warped platter. Right?

Correct. If you rotate the surface of the platter, theoretically - a smooth even surface should not show any distortion in the reflection as you rotate.
I see wavy distorted reflections while rotating. Like I said in the past, not a deal breaker but the jogwheels definitely are not uniform and 100% flush with the edges. Just goes to prove that there were flaws in production.

My comment on the CPU claim. Can this claim be proven? I mean - is this still just speculation at this point? What do we have that verifies this statement?
dj-freestyle 6:44 PM - 8 April, 2014
hey pulse? can you look into cpu as the cause they have found and let us know. That kid uptop seems to have talk to somebodyt
paolodi 6:47 PM - 8 April, 2014
Quote:
Quote:
If it's the CPU, that sums it up right there. But, I also heard something here about a warped platter. Right?

Correct. If you rotate the surface of the platter, theoretically - a smooth even surface should not show any distortion in the reflection as you rotate.
I see wavy distorted reflections while rotating. Like I said in the past, not a deal breaker but the jogwheels definitely are not uniform and 100% flush with the edges. Just goes to prove that there were flaws in production.

is not speculation, I spoke with a technician after bombarding pioneer of emails and they explained to me the question of the CPU. are two tabs under the jog.scusate for my english but I'm Italian and I do not speak very good excuse
paolodi 6:48 PM - 8 April, 2014
is not speculation, I spoke with a technician after bombarding pioneer of emails and they explained to me the question of the CPU. are two tabs under the jog.scusate for my english but I'm Italian and I do not speak very good excuse
shadow23 6:50 PM - 8 April, 2014
Quote:
I repeat, I spoke with a technical problem is a chip to be replaced under the jog pioneer that is already sending to technical centers

Thank you.

Then if that's the case I was right when I said it was a hardware issue which a firmware can't fix.
shadow23 6:53 PM - 8 April, 2014
That would mean the units from the 1st (and maybe the 2nd as well) batch will need to be replaced or am I wrong assuming that they need replacing too? Because it might cause problems later on with SZ owners from those batches.
paolodi 6:56 PM - 8 April, 2014
I will not risk SZ and I made ​​my appearance at least a month to pick up the new one I will try first to take
dj-freestyle 6:57 PM - 8 April, 2014
Im guessing the batch had some good cpus and some bad ones. happens offten actaully in computers. you get bad batch and some good.
shadow23 6:58 PM - 8 April, 2014
Quote:
That would mean the units from the 1st (and maybe the 2nd as well) batch will need to be replaced or am I wrong assuming that they need replacing too? Because it might cause problems later on with SZ owners from those batches.

I meant parts for the platter, not the whole unit. If that is the problem well Pioneer has a lot work to do.
dj-freestyle 7:00 PM - 8 April, 2014
yep. yep. I hope they really did trace problem. that will help people with issues to at least know they really did find problem.
Curtis Kingsley 7:01 PM - 8 April, 2014
Just sent my DDJ SZ back to djkit.com (uk). I spoke the the store manager who was really sympathetic and p'd off with pioneer for rushing the units out with these issues. I'm exchanging it for an SX which I had before and liked better after comparing the two units. The SZ is very huge and very very heavy (especially transporting it around in a flighcase), good fx, build & sound etc but IMO if you have the SX you shouldn't bother upgrading not because of the current fault but $1000 pounds/dollars more for just for some extra features and a bigger jog... At the bar I work in I didnt notice any significant sound quality differences (just takes up ALL the DJ booth & my mates with DDJs SR/SX laughed at the size of my SZ :( Who needs two soundcards anyway as I wouldn't trust another DJ to use my equipment lol. The SX is very light & portable cannot wait to get it back. The SZ is not so special from SX and its a back breaker...
shadow23 7:02 PM - 8 April, 2014
Quote:
Im guessing the batch had some good cpus and some bad ones. happens offten actaully in computers. you get bad batch and some good.

I do hope so for everyone's sake. Now if they actually use a different cpu then I would worry a bit for those who bought the SZ with the original cpu/chip.

I'm just speculating at this stage. Until Pulse and Pioneer makes an announcement it's hard to confirm even if paolodi has been in contact with the technician.
dj-freestyle 7:02 PM - 8 April, 2014
back breaker. seriously. must not hacve come from turntables. lol lol
dj-freestyle 7:04 PM - 8 April, 2014
ive purposely ran it for 6 hours aleady today non stop to see if it heats up and acts funny. nothing so far .
Dj Youkai 7:05 PM - 8 April, 2014
Still gonna wait for official announcement, if CPU is the problem, how would a firmware affect the CPU?
dj-freestyle 7:06 PM - 8 April, 2014
firmware would do nothing. would need new cpu. wasnt that what caused ring of death on x-boxes?
DJ Baby Raj 7:06 PM - 8 April, 2014
Spoke to my GC pro looks like I'm packing this back in the box and returning it to my local store. Only thing they don't have them in stock for a few weeks. Guess that's a good thing hopefully my replacement will be a good batch...
shadow23 7:07 PM - 8 April, 2014
Quote:
Still gonna wait for official announcement, if CPU is the problem, how would a firmware affect the CPU?

Not much if it's a faulty cpu any firmware won't do jack. You can tweak a firmware as much as you want but if it's the cpu it will still play up.
Curtis Kingsley 7:07 PM - 8 April, 2014
Nah Im not as old as you dj freestyle.... dinosaur dayz
shadow23 7:08 PM - 8 April, 2014
Quote:
firmware would do nothing. would need new cpu. wasnt that what caused ring of death on x-boxes?

Yes it was. It happened to me when I owned the 360 years ago.
paolodi 7:08 PM - 8 April, 2014
is not the firmware, it is not a software problem .... you have to carry the SZ in a technical center to replace the CPU I had made ​​an appointment then I did not want, and return
dj-freestyle 7:09 PM - 8 April, 2014
Dinosaur. You mean the guys who created the art you use now. Ill put my turntables up against a controller anyday of the week. lol lol
Dj Youkai 7:10 PM - 8 April, 2014
Quote:
Quote:
Still gonna wait for official announcement, if CPU is the problem, how would a firmware affect the CPU?

Not much if it's a faulty cpu any firmware won't do jack. You can tweak a firmware as much as you want but if it's the cpu it will still play up.

I see, just want to see it at Pioneers announcement, I mean my platters still works when 2 or more fingers touching it, just sending it back will be a bitch for us living in an island :-/
dj-freestyle 7:10 PM - 8 April, 2014
After using the sz platters i couldnt imagine going back. I felt like a tard on those little sx jogs in public.
shadow23 7:10 PM - 8 April, 2014
Quote:
Ill put my turntables up against a controller anyday of the week. lol lol


+2000

Nothing can beat them
djmacklong 7:13 PM - 8 April, 2014
If they're provided, I will use turntables over any other medium EVERY single time. I'll happily haul my 62 around with me wherever I play if there are turntables already there.
dj-freestyle 7:14 PM - 8 April, 2014
Love my 62 . best mixer ive used in 20 plus years. Such a beast
DJTorchmusic 7:15 PM - 8 April, 2014
Quote:
Quote:
If it's the CPU, that sums it up right there. But, I also heard something here about a warped platter. Right?

Correct. If you rotate the surface of the platter, theoretically - a smooth even surface should not show any distortion in the reflection as you rotate.
I see wavy distorted reflections while rotating. Like I said in the past, not a deal breaker but the jogwheels definitely are not uniform and 100% flush with the edges. Just goes to prove that there were flaws in production.

My comment on the CPU claim. Can this claim be proven? I mean - is this still just speculation at this point? What do we have that verifies this statement?


So, Prudent planning should be to send repair shops platters as well and replace them where needed as a part of the fix. They may as well do it anyways whether or not the platter is the issue. If the platter is warped it still needs to be replaced, since is it a factory defect.
shadow23 7:15 PM - 8 April, 2014
Quote:
dinosaur dayz

It doesn't matter how old you are. The way I see it if you still got the skills and give people the thrills, then it's all good fun!
Dj Youkai 7:17 PM - 8 April, 2014
Quote:
Quote:
dinosaur dayz

It doesn't matter how old you are. The way I see it if you still got the skills and give people the thrills, then it's all good fun!

+1
Curtis Kingsley 7:18 PM - 8 April, 2014
I felt like a tard lumping the big sz around..... i realize now that a controller is supposed to be a controller ( portable) not two heavy cdjs stuck eitherside to a mixer.... love the jog size on the SZ but the reason why i switched to serato dj & controller from the CDJ 900S was portability ;)

No offence but its seems to me theres NO software fix for the DDJ SZ... think about getting your boxes ready, cellotape.... bubble wrap. anyway good luck people on what you do from here.

peace ;)
Curtis Kingsley 7:20 PM - 8 April, 2014
ps Was a joke about dinosaur dayz by the way no offence.... i have respect for the vinyl users
shadow23 7:24 PM - 8 April, 2014
Quote:
i have respect for the vinyl users

As do I with all types of DJs. Whether they use a controller, CDJs or vinyl. Just comes down to how their performance are. Having the balls to get up there and do your stuff is impressive enough.
dj-freestyle 7:28 PM - 8 April, 2014
None taken. Not that serious and for me its still a lot faster then hooking up my 62 and 3900's for gigs i need to be set up quick or just want a simple set up and the mic difference is huge in sz compared to my sx. I think the sound over all is better. to me anyway.
DJTorchmusic 7:29 PM - 8 April, 2014
Quote:
I felt like a tard lumping the big sz around..... i realize now that a controller is supposed to be a controller ( portable) not two heavy cdjs stuck eitherside to a mixer.... love the jog size on the SZ but the reason why i switched to serato dj & controller from the CDJ 900S was portability ;)

No offence but its seems to me theres NO software fix for the DDJ SZ... think about getting your boxes ready, cellotape.... bubble wrap. anyway good luck people on what you do from here.

peace ;)


What's up Crafty,

If your priorities is in size and portability then maybe you're in the wrong business? Last time I saw a PRO keyboardist playing on state, he has a full 88 key weighted keyboard which probably weighed around 80lbs and not some MPK 25. You bring what you need to perform at your best. However, if you only do small shows, I can understand going compact.
dj-freestyle 7:32 PM - 8 April, 2014
I would feel funny in a club using a controller. The dj in chicago at the clubs are on tables or cdjs and flipside or metro or trentino might throw the controller at you. lol lol
DJTorchmusic 7:33 PM - 8 April, 2014
Quote:
None taken. Not that serious and for me its still a lot faster then hooking up my 62 and 3900's for gigs i need to be set up quick or just want a simple set up and the mic difference is huge in sz compared to my sx. I think the sound over all is better. to me anyway.


I would prefer the 3900s/62 over the SZ :-) but I see your point.
dj-freestyle 7:33 PM - 8 April, 2014
On days i have a double or its a smaller gig the controller works.
DJTorchmusic 7:36 PM - 8 April, 2014
Quote:
I would feel funny in a club using a controller. The dj in chicago at the clubs are on tables or cdjs and flipside or metro or trentino might throw the controller at you. lol lol


Most of the clubs in Vegas usually have CDJs or Turntables. But, if they have the space and allow me to bring in the SZ or NS7 II, I would.
dj-freestyle 7:38 PM - 8 April, 2014
Ya usually a space thing. Some of the clubs here have the space but a lot dont. Like i said before its to bad issue with the sz for people. ive really really been happy with it. Its been aweosme at gigs.
saintsimon 8:08 PM - 8 April, 2014
how many of you here, tried called the pioneer dj customer support line like Pulse's statement says to do? forums.pioneerdj.com

I just got off the phone with a customer rep (took about 15 minutes wait time).
Here is a summary what the service rep told me...
"As of now, wee are currently taking down information and forwarding it to our engineers. So we are asking for you to register your device with us. When more information comes out, we will update you with your email you register with."

Basically, I'm taking this to mean - calling them now will not give you any more details or solution to this issue. It just means you call so they know you have an issue.

Has anyone else called? I want to know if this is all we can do as of now.
Any thoughts?
DJTorchmusic 8:11 PM - 8 April, 2014
Fellas, I would get a refund and then wait for a "good batch" to come out. Why go through all this Drama? You will feel much better watching this all happen with your money in your pocket.
Curtis Kingsley 8:15 PM - 8 April, 2014
Statement stinks.... wheres the apology to all customers who paid hard earned cash for these faulty units.... sack your testing department with immediate effect! Very Poor
Curtis Kingsley 8:18 PM - 8 April, 2014
Quote:
Fellas, I would get a refund and then wait for a "good batch" to come out. Why go through all this Drama? You will feel much better watching this all happen with your money in your pocket.

its been done!
Curtis Kingsley 8:39 PM - 8 April, 2014
And also DJTorchmusic or whoever....

This aint business... music is love to me and if on a certain piece of equipment that doesnt allow me to express myself then i'm not going to use it... good look to your ''PRO'' Keyboard stranger... hope he has inspired your to buy a tank or something.... you sound BIG time so i'll be watching out for DJTorchmusic in the near future on pepsi cans etc

peace
shadow23 8:48 PM - 8 April, 2014
A bit off topic. But amen for the love music and DJing. I do it for the love too and seeing other people enjoy music.

Back to topic... carry on lads.
Curtis Kingsley 8:52 PM - 8 April, 2014
Sorry but had to come back from someone looking down on me for whatever issue this person had with me....done!. Yeh topic
deejdave 9:14 PM - 8 April, 2014
I do it for the love too. BUT if I hadn't made so much f-ing money off it I may not love it as much. It is business first pleasure second for me sorry to say. Honestly if I didn't make money off of it I would not be able to justify having the fastest MacBook made. OR having Rane's best mixer as well as Pioneer's best mixer with Pioneer's best players and the best controllers etc. There is a fine line and to me it is an obvious line. How could I justify to myself & my fiance that I have spent over $10,000 in the past year alone on DJ gear if it wasn't bringing in any revenue and at the very minimum paying for itself? Luckily it payed for itself within 3 months but you get the point.

It is not this way for everyone and that is fine. Luckily there is enough room for all types music lovers, those who need to make the money & those who can balance both. I am a home owner and I have expensive tastes so quite honestly I try to make money in all ventures of my life. I am truly blessed that my absolute favorite hobby is also the hobby that brings in the most cash........................... now if I could only figure out how to make more money doing this than my day job LOL THAT would be amazing!!

Quote:
I would feel funny in a club using a controller. The dj in chicago at the clubs are on tables or cdjs and flipside or metro or trentino might throw the controller at you. lol lol

Couldn't agree more. At least in NY this may not fly so well. I have seen them showing up in the Hamptons BUT no one takes them seriously anyways. The city however not quite.

@ DJ Crafty Curtis I can see your point and the controllers are enough for some and that is fine (not meant to be an insult) but some are about capabilities over portability. Appearance plays a factor here too but honestly if my SZ or SX could hold a candle to my main rigs I would be the first to admit so and move on. My SX never had a chance but I truly felt my SZ did. I was hopeful BUT the platters (when working which mine do thank god) just don't prove to be as good as the pressure style.

OK Now back to topic. I just felt that a small reminder of the other side was in order. Honestly with how upset people are getting here I completely assumed it was a business thing and never thought it was just for fun. All good though!! Carry on.
DJTorchmusic 11:03 PM - 8 April, 2014
Quote:
Sorry but had to come back from someone looking down on me for whatever issue this person had with me....done!. Yeh topic


Dude, your mind is playing tricks on you, No one's "looking down on you". But, you're complaining about "lugging" a 23lb controller around, stating it, as you put it, you would feel like a "Tard"(which is derogatory btw)? In addition no one said anything about the issue of "expressing yourself" with a controller of your choice. However, dissing others because they may want to use something else is insulting to those who would do it and have done it. Then you have the audacity to act offended when someone else tells you their perspective, like they supposed to just agree with you.
DJ Baby Raj 11:46 PM - 8 April, 2014
Just got back from Guitar Center. Had the store manager do my return and got a store credit. I insisted in getting one from the 2nd shipment looks like won't have it until the first week of May. Have to wait again.... Hopefully this one has the new compents.
dj-freestyle 12:40 AM - 9 April, 2014
Ya GC pro was told next shipment was held to fix issues so just have to wait for new batch .
VJ Justin Allen 1:15 AM - 9 April, 2014
I sent a message last night to the service center. 24 hours later...no reply. In the middle of a three day shift so the earliest I can call is Friday. Gonna be pissed if there is no reply by then.
xplicit 2:01 AM - 9 April, 2014
Hey guys, tomorrow i'm going to pick up my 2nd unit, the store said they just received it. I praying this one does not have the problem but I highly doubt that, from what you all are saying about the cpu needs changing that just got me more pissed now. Keeping my fingers cross for this next one!

what are your suggestions if this other one has problems too?
xplicit 2:09 AM - 9 April, 2014
Quote:
i'm not feeling good about this, i'm in canada i got the unit a cople day's now, i have been reading this forum religiously about the issue and was hoping i get lucky when i pick up mine but after testing right out the box version 1.12 i notice the platter won't respond to a one finger touch on both platter, if i try to reverse the track with my hand 90% of the time it doesn't respond, the track keeps playing, i have to agressively rewind the track before it respond, which is no cool for cueing up the track, i have been waiting for the respond from pioneer like everyone else who has the issue, when i saw Pulse repond today from pioneer i open the link and try to call the number it's saying not in service (800) 782-7210 is there anyone from canada on here with this platter issue?
or is there another number for canada pulse?



Hey man I'm from Vaughan, Toronto.
I have the same problem, tomorrow i'm getting my 2nd SZ so praying it's all good.
where you from in Canada? and where you purchased yours from?
Culprit 2:17 AM - 9 April, 2014
you should hold off purchases for the next 2 to 3 months to be safe
xplicit 2:55 AM - 9 April, 2014
Quote:
you should hold off purchases for the next 2 to 3 months to be safe



I would love to do that but this store not giving a refund, so I think i'm gonna be screwed, I'm hoping Pioneer will do something if the other unit i'm getting has problems too.
I will update you all when get it tomorrow.
Sulli 3:09 AM - 9 April, 2014
Typically, would pioneer pay for shipping if the unit has to be shipped to a service center? Anybody have experience with these types of repairs before?
ILLZ 4:07 AM - 9 April, 2014
Quote:
Quote:
i'm not feeling good about this, i'm in canada i got the unit a cople day's now, i have been reading this forum religiously about the issue and was hoping i get lucky when i pick up mine but after testing right out the box version 1.12 i notice the platter won't respond to a one finger touch on both platter, if i try to reverse the track with my hand 90% of the time it doesn't respond, the track keeps playing, i have to agressively rewind the track before it respond, which is no cool for cueing up the track, i have been waiting for the respond from pioneer like everyone else who has the issue, when i saw Pulse repond today from pioneer i open the link and try to call the number it's saying not in service (800) 782-7210 is there anyone from canada on here with this platter issue?
or is there another number for canada pulse?





Hey man I'm from Vaughan, Toronto.
I have the same problem, tomorrow i'm getting my 2nd SZ so praying it's all good.
where you from in Canada? and where you purchased yours from?


One more canadian, (Toronto) I took mine back 3 days after picking it up on preorder, it's right now at pioneer (or whatever company does service SF or something...) The store I bought it from says it's a "priority" and i'll find out whether or not they'll replace it. I don't want a replacement anymore. I'm trying to work something out with the retailer for store credit and looking to purchase a 62. Gonna stay the hell away from this thing for a few months at least.
audiomontana 4:16 AM - 9 April, 2014
send back asap -- do not accept replacements until they are 100%
Pulse 5:15 AM - 9 April, 2014
Sorry guys, I won't have any technical details to post as Pioneer likely won't provide that information. Any details anyone posts here is not official.
Dj Youkai 5:42 AM - 9 April, 2014
Quote:
Sorry guys, I won't have any technical details to post as Pioneer likely won't provide that information. Any details anyone posts here is not official.

Exactly +1
Serato, Forum Moderator
Logan D 6:57 AM - 9 April, 2014
Hey guys,

There is no CPU issue in the software that relates to this platter issue at all. If you are having CPU issues I suggest starting a help thread so the support team can help you out.

I believe the units being sent back in are simply having their firmware updated, and this update is not possible with the standard flash-update you can perform yourself.
saintsimon 7:10 AM - 9 April, 2014
Hey Logan D, the "faulty CPU claim" comes from paolodi, but I believe it was that he meant to to say something along the lines of faulty circuit board (or chips) underneath the platters. Paolodi mentioned English is not his native language (it's Italian). As it should be understood by everyone here, though we can not deny or refute his claim, anything stated in these forums is still speculative and no official conclusion or statement release per Pulse's recent posts....which is fair enough to reason that we should not jump to conclusions. Just wanted to help clarify as there was confusion right after those posts around 1038am PST, starting from here.... serato.com

Thanks for checking in with us Logan D.
DJTorchmusic 7:15 AM - 9 April, 2014
Quote:
Hey guys,

There is no CPU issue in the software that relates to this platter issue at all. If you are having CPU issues I suggest starting a help thread so the support team can help you out.

I believe the units being sent back in are simply having their firmware updated, and this update is not possible with the standard flash-update you can perform yourself.


It's been stated It's the CPU in the hardware(SZ) and has nothing to do with Serato or anyone's computer for that Matter. Almost everything, these days has a CPU in it. Not just computers.
Dj Youkai 7:21 AM - 9 April, 2014
Just speculations, hmmm I'll believe it once Pioneer makes an official statement in their site. For now. Just waiting patiently.
DJ Axon 7:36 AM - 9 April, 2014
Having not read the entire thread I shall just leave this comment here.

I'm loving the DDJ SZ, broken platter and all.
My unit has a small bearing or something rolling around in the left jog-wheel which causes it to catch once in awhile. I am not a big platter user though either, I don't cut in every track, however I do have issues with touch sensitivities not fully responding to touch. GC has a returned one i'm going to check out tomorrow, apparently because the guy needed the money back? Might be a likely story to unload it, who knows. Either way ill keep playing on it through my gigs this weekend.

I have played 3 gigs flawlessly on it. The thing is huge compared to the DDJ-SX but not bad of a weight jump, props to Pioneer for making it a shit ton lighter than the NS7 II. All the standard features of the SX work flawlessly on the SZ except for the platters, SX's have a better feel yet, until the issues are fixed probably. On board effects are dope, obvious learning curve on utilizing them correctly. I have seen way to many people use the Air Horn in vids already, this action should be kept to a minimum to retain all of our sanities. Serato Video corresponds to it excellently as well. Colored pads are bright and look great in a night club. Roll in with this thing sitting next to CDJ's other than the 2000's and most will choose this because of the "ooo shiny" mindset. I like the fact basically all of the buttons are bigger on the SZ compared to the SX as it makes it much easier to move around the controller without much issue. Glad to have the lock on the needle search as well. Navigation is taking a little while to get used to as I forget to switch sides our I instinctively reach toward the middle where the SX's would be. I personally believe it's worth every penny. The controller gets a lot more people watching me play too, I think it is the just the "ooo shiny" mindset though, either way it works. I have zero complaints other than sensitivity on the jogs. DJ switching is a breeze as well.
DJTorchmusic 8:09 AM - 9 April, 2014
Good review! I can't wait to get my hands on a good one. "Party Bling" helps a lot when you're out in the open and people can see what you're doing. I probably would've gone for the NS7 II but the SZ will more closely replace CDJs than the NS7 II will replacing Vinyl. I have the SX now and it's practical, but looks and feels like a toy when compared to the NS7 II or SZ. I'd use the SX in the club but if they club had CDJs, it would be a "no brainer". The SZ, if it could fit, would be my choice over CDJs mainly because it's layout enhances your performance (i.e. pads and stuff).

Regardless, it's clear that the NS7 II is STILL the best built controller in the world and should be as much as it weighs. It does not have all the features or the built in effects, but it still built better ( I can't believe I"m saying this). WOW...
audiomontana 10:08 AM - 9 April, 2014
C omputer P arts U nderneath
DJ_X_Trodinaire 10:48 AM - 9 April, 2014
Saw this today

IMPORTANTNOTICEREGARDINGDDJ-SZ

www.pioneerelectronics.com

Service Issue for DDJ-SZApril 08, 2014

Dear Valued Pioneer DJ Customer:Pioneer Electronics (USA) Inc. has received reports from users of the Pioneer DDJ-SZ Controller that the jog platter can be insufficiently responsive to touch. To those who reported this issue, we appreciate your taking the time to provide us with this important information. If you purchased a DDJ-SZ and are experiencing this issue, please contact Pioneer Customer Service toll free at 1-800-421-1404, Monday through Friday, between the hours of 10:30 A.M. - 2:30 P.M. and 3:30 P.M. - 7:00 P.M. Eastern time (excluding holidays), and transfer to the Warranty & Service Department to arrange for the repair or replacement of your product.You can also contact our Customer Service team by email at: www.pioneerelectronics.com Us.Thank you for your support of Pioneer DJ products. Sincerely,Pioneer Electronics (USA) Inc.
Just Mike 12:48 PM - 9 April, 2014
Quote:
Quote:
Quote:
Can someone come to my home and fix it? I've spent far too much time on this BS... uploading videos, reading forums everyday, keeping the store updated..... this is all time that I should have been enjoying a £1750 product that I have just purchased.... I feel like Pioneer are pulling a fast one.... not admitting anything, being very vague.... the number in the link for the UK isn't even recognised... what a load of crap :(

Send It Back If You Are Not Happy And Stop Complaining

I have a right to complain, so don't tell me what I should do, I want a working SZ, is that so hard????????

+1
DJ. L.A. Styles 1:19 PM - 9 April, 2014
xplicit im in Ajax i purchased mine from Long and mcquade, i'm waiting to hear back from my sale rep 2moro, i'm ready to bring this back i need one that working flawless out the box, good luck hope your second one has no issue, let us know after you test it out , ILLZ nice move i hear nothing but good review about the 62 i also have a second set so i'm in no rush for the SZ either.
Kross-ddj 2:45 PM - 9 April, 2014
UPDATE: I have just found out (from a reliable source) that there is an EPROM chip in the SZ that needs replacing, and it's a fairly simple job.... I think I might send mine off to be fixed rather than wait for a replacement in thenUK that may also be non working!
dj-freestyle 2:48 PM - 9 April, 2014
Why did serato above say a firmware update that we cant do. so many storys out there. its crazy for you guys with bad ones.
DjCity 3:03 PM - 9 April, 2014
I JUST got off the phone with Pioneer.

They want me to send my unit in for repair/replacement.

They will pay for shipping back to me but they will not pay for shipping to them.

Fucked up policy.
DJ Baby Raj 3:06 PM - 9 April, 2014
I'm curious if they will replace the part or ship a brand new one.... Whoever is first keep us updated!
DjCity 3:12 PM - 9 April, 2014
I'm calling my retailer now to find out if they will handle the return to Pioneer.

They got a service memo from pioneer this morning.

Will post back when I have more info.
Joee 3:19 PM - 9 April, 2014
it sucks i think either way you will lose money

PAS will refund you in full or give you a store credit, but they will not issues you a refund for the shipping

i know they have this free shipping gimmick but shipping is not free, they just include it in the price they charge you
ILLZ 3:26 PM - 9 April, 2014
Quote:
xplicit im in Ajax i purchased mine from Long and mcquade, i'm waiting to hear back from my sale rep 2moro, i'm ready to bring this back i need one that working flawless out the box, good luck hope your second one has no issue, let us know after you test it out , ILLZ nice move i hear nothing but good review about the 62 i also have a second set so i'm in no rush for the SZ either.


Yeah man, I'm in pickering lol - copped mine from system music warehouse. I was lucky enough to get my SX back from the dude I sold it to so I got a mini innofader pnp on order to throw in that bad boy and i'm gonna get the 62 on store credit and be done with this madness.

SO pissed though, i was really looking forward to the SZ for months.
DjCity 3:28 PM - 9 April, 2014
!!!!!!!!!!!!!!!!!!!!!!!! U P D A T E !!!!!!!!!!!!!!!!!!!!!!!!

Retailer has received a memo from Pioneer.

Pioneer is asking for a return on ALL STOCK of DDJ-SZ's.

I have been given a return label for free shipping back to the retailer and they will send my SZ along with all the other returned SZ's and their remaining stock back to Pioneer for replacement.

It's official!
It's a HARDWARE issue and Pioneer will be replacing units.

No word on how long it will take Pioneer to get it done though.
saintsimon 3:29 PM - 9 April, 2014
I'm guessing shipping costs vary from location to location. Its not a deal breaker for me but I'd like to know 100% for sure if this will fix the issue... I'll give them a call this morning.
Thanks for the update KRoss
Joee 3:29 PM - 9 April, 2014
good to know all affected users won't take a hit here
ILLZ 3:31 PM - 9 April, 2014
AMAZING. I was stressing about possibly being stuck with a $2K paperweight.
DjCity 3:34 PM - 9 April, 2014
Quote:
it sucks i think either way you will lose money

PAS will refund you in full or give you a store credit, but they will not issues you a refund for the shipping



i dunno, they been pretty good to me so far. This is my 2nd return of the SZ and they paid for shipping.
One of my Reloops had a dent and they paid for return shipping on that too.
dj-freestyle 3:36 PM - 9 April, 2014
So for guys with no issues. wonder what we should do? a tough spot to me in. what you guys think?
saintsimon 3:41 PM - 9 April, 2014
DJ freestyle..I would say, probably just wait and see what happens (improvements wiae ) to faulty units. Unless u have a store that can do free shipping labels and take care of this for you asap. But since you aren't experiencing any issues? Why bother, right?
But I doubt your circuits are different from other faulty units. It's a mystery why a few units do work well out there if the chips are all in need of replacement.
ILLZ 3:43 PM - 9 April, 2014
Quote:
So for guys with no issues. wonder what we should do? a tough spot to me in. what you guys think?


maybe look into extended warranty from the retailer if it's feasible.

I think it's 1 yr limited parts + labor from pioneer.
dj-freestyle 3:45 PM - 9 April, 2014
A buch of units are fine so those chips must have been good. i got extended warranty and have a gc pro so not worried about that. i hate to send back and end up with not working right lol lol. it works to good now. if they just chnage out with same chips but a good batch no reason to exchange it my leaning anyway
Joee 3:48 PM - 9 April, 2014
Quote:
Quote:
it sucks i think either way you will lose money

PAS will refund you in full or give you a store credit, but they will not issues you a refund for the shipping
i dunno, they been pretty good to me so far. This is my 2nd return of the SZ and they paid for shipping.
One of my Reloops had a dent and they paid for return shipping on that too.

they always pay for return shipping

but if you wanted to send it back for a refund they will keep the initial shipping cost to you, so if it cost them for to ship thats what they will not refund

when there a problem with the unit they probably just bill the company because the unit was defective

but when you want to return, they will not eat the first shipping cost
thorissr 4:00 PM - 9 April, 2014
Quote:
So for guys with no issues. wonder what we should do? a tough spot to me in. what you guys think?


I'm in the same boat as you freestyle....no problems so far. However it's nice to know that if this problem rears its ugly head in the future for those with current working units, the return/exchange with Pioneer should be a seamless process now that this issue is well documented publicly.

Optimistically I don't forsee current working units just fizzling out. Who knows when we haven't received a "official" response from Pioneer if the root cause is software or hardware, or furthermore (hail mary), if customers with working units can potentially experience this issue in the future.
DJTorchmusic 4:01 PM - 9 April, 2014
Quote:
A buch of units are fine so those chips must have been good. i got extended warranty and have a gc pro so not worried about that. i hate to send back and end up with not working right lol lol. it works to good now. if they just chnage out with same chips but a good batch no reason to exchange it my leaning anyway


DJ Free,

It may sound crazy, but you may want to consider returning it and getting a MODIFIED replacement. The Chips may not be the same ones. They may be better or more compatible. In addition your resale value may go up. Whether or not you have a perfectly good one or not, people will only want to buy the "new batch" of controllers in the future, which is defined by serial number. Though it's not as common anymore, your unit STILL could go bad.
dj-freestyle 4:07 PM - 9 April, 2014
I get your point torch but what if i get my unit back and it isnt as perfect touch wise. Its so responsive that scares me to mess with it. i think ill wait and see what exactly they are repairing or replacing. serato uptop says its firmware update that isnt flash so we cant do it so conflicting reports. ill wait for real answer i think.
saintsimon 4:13 PM - 9 April, 2014
Quote:
I get your point torch but what if i get my unit back and it isnt as perfect touch wise. Its so responsive that scares me to mess with it. i think ill wait and see what exactly they are repairing or replacing. serato uptop says its firmware update that isnt flash so we cant do it so conflicting reports. ill wait for real answer i think.

I agree with your thoughts. Also you don't know how long your unit will be out of your hands.
dj-freestyle 4:13 PM - 9 April, 2014
I spoke my rep who spoke to pioneer and they are saying its a firmware update that has to be done by pioneer and the units thats work werent affected by the glitch. If thats true then all good and serato said same thing so let see. It will be interesting to find out.
Kross-ddj 4:21 PM - 9 April, 2014
Quote:
I spoke my rep who spoke to pioneer and they are saying its a firmware update that has to be done by pioneer and the units thats work werent affected by the glitch. If thats true then all good and serato said same thing so let see. It will be interesting to find out.

Yes, the data is store on the EPROM and are read only, so can't be updated.
Pulse 4:29 PM - 9 April, 2014
@thorissr > You have had an official statement from Pioneer, but the exact nature of the problem and fix will not be disclosed.

Anyone who claims they have a "reliable source" without that source being Pioneer and that person THEMSELVES posting it here, is not an official statement from Pioneer and should be taken as such.
DJ Baby Raj 4:31 PM - 9 April, 2014
Quote:
@thorissr > You have had an official statement from Pioneer, but the exact nature of the problem and fix will not be disclosed.

Anyone who claims they have a "reliable source" without that source being Pioneer and that person THEMSELVES posting it here, is not an official statement from Pioneer and should be taken as such.


Thanks for keeping us updated Pulse, glad to see Pioneer stepping up the plate and taking care of everyone!

I hope the ones backordered for GC for the first week of May have this update...
dj-freestyle 4:32 PM - 9 April, 2014
Pulse i just said what my gc pro was told from his pioneer person. I didnt say official and never would. I let you handle that and what serato person said above jived with what my rep was told so ill go with that for now.
audiomontana 4:35 PM - 9 April, 2014
Quote:
I JUST got off the phone with Pioneer.

They want me to send my unit in for repair/replacement.

They will pay for shipping back to me but they will not pay for shipping to them.

Fucked up policy.



for those of you who gasped at my description of what is going on monetarilly w this situation -- keep following and keep gasping cause im totally right -- some one should do a breakdown of what this is going to cost on ten differant units and ten differant sales situations -- then do not accept this unprofessional equipment -- look over the device i requested to replace this type of thing and think about how useful and trouble free it would be -- imagine sending this back everytime something that has not been properly developed fails.
dj-freestyle 4:39 PM - 9 April, 2014
I had to send my numark ns6 back twice and had to pay. this isnt just pioneer . its most compants. rane is pretty good for that stuff but ive had to pay shipping once to them. its not unsual. its sucks but not unsusul.
thorissr 4:46 PM - 9 April, 2014
Quote:
@thorissr > You have had an official statement from Pioneer, but the exact nature of the problem and fix will not be disclosed.

Anyone who claims they have a "reliable source" without that source being Pioneer and that person THEMSELVES posting it here, is not an official statement from Pioneer and should be taken as such.


Thanks for clarification Pulse!! Although I wasn't referring to the statement posted on Pioneer's website, you are correct in what I was attempting to communicate as to what hasn't been communicated officially (if that makes sense). Hence, we will not know "officially" the nature of the problem and the remedy to this unknown issue, and that anything mentioned in regards to this issue is pure speculation.

Thanks Pulse for keeping us informed.
shadow23 4:54 PM - 9 April, 2014
Quote:
It's official!
It's a HARDWARE issue and Pioneer will be replacing units.

No word on how long it will take Pioneer to get it done though.

Is it really official? I haven't heard anything about this.
DjCity 5:03 PM - 9 April, 2014
Quote:
Quote:
It's official!
It's a HARDWARE issue and Pioneer will be replacing units.

No word on how long it will take Pioneer to get it done though.

Is it really official? I haven't heard anything about this.


It's official for me.

I heard it straight from a pioneer rep AND from my retailer.

We most likely will never hear from Pioneer OFFICIALLY what the problem is but when I call Pioneer and they tell me it's hardware and I need to send it in to them, AND I call my retailer and they check the OFFICAL memo from Pioneer requesting ALL STOCK of SZ's back so they can fix or replace...

That's official enough for me and I know (hope) I will be getting a working unit without having to pay for shipping.
DJTorchmusic 5:05 PM - 9 April, 2014
I urge anyone who has a SZ to return it to the retail outlet where you bought it before the store warranty runs out and get your money back. Don't get store credit because they will have no incentive to quickly get you another one.

Get

Your

Money

Back

Don't get caught up in the "shipping game" and be more out of pocket. Get your money back and just wait for good ones to come out.
shadow23 5:05 PM - 9 April, 2014
Quote:
I heard it straight from a pioneer rep AND from my retailer.

We most likely will never hear from Pioneer OFFICIALLY what the problem is but when I call Pioneer and they tell me it's hardware and I need to send it in to them, AND I call my retailer and they check the OFFICAL memo from Pioneer requesting ALL STOCK of SZ's back so they can fix or replace...

That's official enough for me and I know (hope) I will be getting a working unit without having to pay for shipping.

Well that's good enough for me to confirm that it's not just a firmware update fix.
shadow23 5:07 PM - 9 April, 2014
Quote:
I urge anyone who has a SZ to return it to the retail outlet where you bought it before the store warranty runs out and get your money back. Don't get store credit because they will have no incentive to quickly get you another one.

Get

Your

Money

Back

Don't get caught up in the "shipping game" and be more out of pocket. Get your money back and just wait for good ones to come out.

Just so relieved that I just went for the NS7II. Will be getting mine today.
damehype 5:08 PM - 9 April, 2014
I was wondering how come we hadn't seen a DDJ-SZ Serato Performance video yet...
dj-freestyle 5:12 PM - 9 April, 2014
Yep i used a ns7 2 last week love the active platters but after having my dz i like the flow of the sz better and why didnt numark add 2 usb cards. why oh why. huge miss step.
DJTorchmusic 5:14 PM - 9 April, 2014
Quote:
I get your point torch but what if i get my unit back and it isnt as perfect touch wise. Its so responsive that scares me to mess with it. i think ill wait and see what exactly they are repairing or replacing. serato uptop says its firmware update that isnt flash so we cant do it so conflicting reports. ill wait for real answer i think.


Don't send it in for repair. Just buy another one off their modified shipments. If you still have your CDJs and mixer, you're going to be just fine. Think about it like this... What if, in the later models, they put in better parts or programming that can't be done on the first batch? The new parts/programming, which can only be done at Pioneer may have more capabilities, more stable or perform better.

Essentially, think about it like this. You received a SZ MK1 and now Pioneer has to release a SZ MKII. Which one would you prefer?
DJTorchmusic 5:15 PM - 9 April, 2014
Quote:
Quote:
I urge anyone who has a SZ to return it to the retail outlet where you bought it before the store warranty runs out and get your money back. Don't get store credit because they will have no incentive to quickly get you another one.

Get

Your

Money

Back

Don't get caught up in the "shipping game" and be more out of pocket. Get your money back and just wait for good ones to come out.

Just so relieved that I just went for the NS7II. Will be getting mine today.


I can't wait to hear your reviews!
DjCity 5:15 PM - 9 April, 2014
The only things I did not like about the NS7 II were that the play button really has to be mashed to ensure it PLAYS instead of stutters.

The other thing is the weight.
It's DAMN HEAVY when coupled with a flight case.
shadow23 5:17 PM - 9 April, 2014
Quote:
Yep i used a ns7 2 last week love the active platters but after having my dz i like the flow of the sz better and why didnt numark add 2 usb cards. why oh why. huge miss step.

I can't comment on which one I prefer as I haven't really put my hands on a NS7II. I will see how it goes when I get it today. With the SZ units I had can't really say I'd be happy to have the SZ over the NS7II.
shadow23 5:20 PM - 9 April, 2014
Quote:
I can't wait to hear your reviews!


And I will give my honest review. I will not favor either brands. I will completely ignore the SZ platter issue and just base the review on layout and how the 2 controllers works for me.
DjCity 5:27 PM - 9 April, 2014
Serato should make an official announcement about the SZ.
dj-freestyle 5:36 PM - 9 April, 2014
Ya im gonna keep mine. i have exteneded warrenty and my rep told me who ive had for 10 years or more just sit tight and he will handle if i have any issues. its works to good to send back. im not breaking my karma. lol lol lol
djmacklong 5:38 PM - 9 April, 2014
Quote:
Ya im gonna keep mine. i have exteneded warrenty and my rep told me who ive had for 10 years or more just sit tight and he will handle if i have any issues. its works to good to send back. im not breaking my karma. lol lol lol


If it ain't broke, don't fix it.

Plus, if you end up having an issue with it down the line you're obviously covered by your extended warranty...and Pioneer will likely still handle it for you anyways.
dj-freestyle 5:42 PM - 9 April, 2014
ya ive now been told my 2 different people who have pioneer reps thats its a intenral firmware update so im not gonna worry
thorissr 5:45 PM - 9 April, 2014
Quote:
Quote:
Ya im gonna keep mine. i have exteneded warrenty and my rep told me who ive had for 10 years or more just sit tight and he will handle if i have any issues. its works to good to send back. im not breaking my karma. lol lol lol


If it ain't broke, don't fix it.

Plus, if you end up having an issue with it down the line you're obviously covered by your extended warranty...and Pioneer will likely still handle it for you anyways.



+1
DJ Baby Raj 5:47 PM - 9 April, 2014
Quote:
I urge anyone who has a SZ to return it to the retail outlet where you bought it before the store warranty runs out and get your money back. Don't get store credit because they will have no incentive to quickly get you another one.

Get

Your

Money

Back

Don't get caught up in the "shipping game" and be more out of pocket. Get your money back and just wait for good ones to come out.


I understand what you're saying I returned mine to GC and just got store credit waiting on the good ones to come in. Either way I'll get one just have to wait it for the good ones. Rather wait for those than get one from the bad batch... Don't mind store credit, in the end I will get one for sure... plus I only paid $1700 for mine so if I get my money back who knows if I'll get that lucky again LOL...
shadow23 5:49 PM - 9 April, 2014
Quote:
who knows if I'll get that lucky again LOL...

Once Pioneer has ironed this out the SZ will be great. So if you can wait, then you might as well.
DJTorchmusic 5:50 PM - 9 April, 2014
Quote:
Quote:
I urge anyone who has a SZ to return it to the retail outlet where you bought it before the store warranty runs out and get your money back. Don't get store credit because they will have no incentive to quickly get you another one.

Get

Your

Money

Back

Don't get caught up in the "shipping game" and be more out of pocket. Get your money back and just wait for good ones to come out.


I understand what you're saying I returned mine to GC and just got store credit waiting on the good ones to come in. Either way I'll get one just have to wait it for the good ones. Rather wait for those than get one from the bad batch... Don't mind store credit, in the end I will get one for sure... plus I only paid $1700 for mine so if I get my money back who knows if I'll get that lucky again LOL...


Good point about the deal! I would've done the same thing.
dj-freestyle 5:56 PM - 9 April, 2014
ya ill just exchange mine and i only paid same thing so ive been told no worries if something does happen so ill take it.
saintsimon 6:03 PM - 9 April, 2014
The big question for me is - do I opt for being the first one to get a fix on my unit, or wait til other units have been fixed and tested. I don't know if its worth waiting to avoid being the guinea pig / test subject.
shadow23 6:04 PM - 9 April, 2014
Quote:
The big question for me is - do I opt for being the first one to get a fix on my unit, or wait til other units have been fixed and tested. I don't know if its worth waiting to avoid being the guinea pig / test subject.

If you can be patient then do so. Just to make sure that it works.
DJTorchmusic 6:06 PM - 9 April, 2014
Quote:
The big question for me is - do I opt for being the first one to get a fix on my unit, or wait til other units have been fixed and tested. I don't know if its worth waiting to avoid being the guinea pig / test subject.


Has your store warranty run out?
djmacklong 6:08 PM - 9 April, 2014
So pissed off right now...been on hold for 40 minutes, and with 5 minutes left I get transferred to a fucking voicemail system, then back to a receptionist, who transfers me back to the warranty department line...and I'm back at the end of the queue, with another 15 minute hold time.

I'm gonna flip my shit.
saintsimon 6:10 PM - 9 April, 2014
No - it ends in two weeks. But I have two choices, ship back to store (2 day delivery to the store and then another 2-3 days to send to Pioneer) or drive to the Pioneer facility (30 minutes). So I would rather drive.
djmacklong 6:23 PM - 9 April, 2014
What a complete crock of shit...they're actually making us pay to ship these monsters back to the factory. This is ridiculous.
shadow23 6:25 PM - 9 April, 2014
Quote:
What a complete crock of shit...they're actually making us pay to ship these monsters back to the factory. This is ridiculous.

That is just wrong IMO. They shipped out faulty units which was not the end users fault and now they want you guys to pay for shipping as well?! Daylight robbery.
saintsimon 6:26 PM - 9 April, 2014
Quote:
What a complete crock of shit...they're actually making us pay to ship these monsters back to the factory. This is ridiculous.

How about calling the store you purchased from? Are they willing to help you out some how?
Dj Youkai 6:26 PM - 9 April, 2014
I just spoke to AMS Tech Guy.. He said it's a simple fix. He said. Push down at the platters to loosen out the platters .. I'm like WTF.. Then after explaining more about the situation, he gave the number for Pioneer Service. I just spoke to Ashley gave me an ARA# and I have to send the controller to them. She also told me that you should send it on a different box if you want to keep original manufacture box, cause they recycle the box.. and they won't send back the same box to you. Has anyone sent their controller to pioneer yet? and if so are you sending the original box that came with it? I'll have to pay for shipping ..which sucks ass.. but oh well.. As long they get it right .. then I guess I don't mind. :/
saintsimon 6:29 PM - 9 April, 2014
wtf, we have to find another box to put this in?! Hmm. I don't even know where to find a box that size. I might as well MAKE a box haha.
thanks for the heads up youkai. I'll have to ask about this next time I call.
djmacklong 6:29 PM - 9 April, 2014
Quote:
Quote:
What a complete crock of shit...they're actually making us pay to ship these monsters back to the factory. This is ridiculous.

How about calling the store you purchased from? Are they willing to help you out some how?


I just talked to the guy I bought it from...he's a friend of mine and the Pioneer reps are in one of their stores today so he's gonna talk to all them and figure it out. If they are really gonna require me to pay to send this thing back I'm probably just gonna return it. It's gonna cost me like $150 to ship this thing back...on top of what I already paid for this thing that's just completely unacceptable. If they don't correct this on their dime I'm done with Pioneer altogether.
intensify 6:30 PM - 9 April, 2014
after following this thread and actually experiencing the issue on both platters, im glad I returned it last week. going to wait for the next batch
shadow23 6:30 PM - 9 April, 2014
Quote:
As long they get it right .. then I guess I don't mind. :/

I don't agree with that and no disrespect to you. But Pioneer sold you a faulty unit. Asking you to pay for shipping which it didn't have to be the case if they sold you a working unit in the first place.
Dj Youkai 6:33 PM - 9 April, 2014
Quote:
Quote:
As long they get it right .. then I guess I don't mind. :/

I don't agree with that and no disrespect to you. But Pioneer sold you a faulty unit. Asking you to pay for shipping which it didn't have to be the case if they sold you a working unit in the first place.

I know :( Shall I call back AMS and Complain.. I think it's not fair also. :(
shadow23 6:36 PM - 9 April, 2014
Quote:
Quote:
Quote:
As long they get it right .. then I guess I don't mind. :/

I don't agree with that and no disrespect to you. But Pioneer sold you a faulty unit. Asking you to pay for shipping which it didn't have to be the case if they sold you a working unit in the first place.

I know :( Shall I call back AMS and Complain.. I think it's not fair also. :(

You can at least state your case. But to me it's money out of your pocket and inconvenience to you and it was not even your fault.
I know at least I would voice my opinion even if you have made up your mind to pay for shipping. I just find that rude of Pioneer to ask people to pay for shipping which was their fault for selling faulty units.
Dj Youkai 7:04 PM - 9 April, 2014
Quote:
Ya im gonna keep mine. i have exteneded warrenty and my rep told me who ive had for 10 years or more just sit tight and he will handle if i have any issues. its works to good to send back. im not breaking my karma. lol lol lol

Hey FreeStyle.. how responsiive is your controller.. i mean.. For mine.. i can do that one finger deal if my finger is like more of a flat angle .. the platter is responsive, but as i go up more vertically it looses it. No response whatsoever.. also.. for 2 fingers or more.. No problem.. 100% responsive.
Ragman 7:40 PM - 9 April, 2014
Quote:
[...] the SZ will more closely replace CDJs than the NS7 II will replacing Vinyl.[...]

Torch you really need to test the NS7 or NS7II. You will most def change your mine about this comment. The NS7(II) is pretty much a turntable but without the negativity issues that come with using needles. From a performance standpoint the NS7 and the SC3900 are spot on with this technology.
Ragman 7:40 PM - 9 April, 2014
^mind
Pulse 7:50 PM - 9 April, 2014
Quote:
Essentially, think about it like this. You received a SZ MK1 and now Pioneer has to release a SZ MKII. Which one would you prefer?


Not exactly - the only change is a fix for a problem that NOT ALL USERS ARE EXPERIENCING. How do you see this is a 2nd generation product after repairs?

And no, it's not a firmware update or users would be able to do that themselves.
shadow23 8:01 PM - 9 April, 2014
Quote:
And no, it's not a firmware update or users would be able to do that themselves.


Ding, ding, ding!!! I was right! LOL! Sorry guys just had to rub it in to those who reckons it just needs a firmware update. No offense guys, just being an ass. Please forgive me.
shadow23 8:03 PM - 9 April, 2014
Quote:
Quote:
[...] the SZ will more closely replace CDJs than the NS7 II will replacing Vinyl.[...]

Torch you really need to test the NS7 or NS7II. You will most def change your mine about this comment. The NS7(II) is pretty much a turntable but without the negativity issues that come with using needles. From a performance standpoint the NS7 and the SC3900 are spot on with this technology.

I'm salivating Ragman! My NS7II is at the post office facility :) Was not allowed to take it and was told to wait until they deliver it because it was not their procedure to let people pick up packages :( grrrrr!
Ragman 8:41 PM - 9 April, 2014
Can't wait to see your comments Shadow... What type of lappy are you using?
caliguy 8:48 PM - 9 April, 2014
Quote:
I felt like a tard lumping the big sz around..... i realize now that a controller is supposed to be a controller ( portable) not two heavy cdjs stuck eitherside to a mixer.... love the jog size on the SZ but the reason why i switched to serato dj & controller from the CDJ 900S was portability ;)

No offence but its seems to me theres NO software fix for the DDJ SZ... think about getting your boxes ready, cellotape.... bubble wrap. anyway good luck people on what you do from here.

peace ;)

PIONEER IS A GREAT COMPANY THAT BACKS THEIR PRODUCTS 100%. YOU CAN NOT SAY THIS ABOUT THEIR COMPETITORS.

AS OF TODAY PIONEER ANNOUNCED TO US AUTHORIZED DEALERS THAT THEY WILL HAVE A FIX TO THIS PROBLEM. You must contact customer support for the adjustment!
caliguy 8:51 PM - 9 April, 2014
Quote:
AS OF TODAY

I meant as of YESTERDAY.
djmacklong 9:02 PM - 9 April, 2014
Quote:

PIONEER IS A GREAT COMPANY THAT BACKS THEIR PRODUCTS 100%. YOU CAN NOT SAY THIS ABOUT THEIR COMPETITORS.



I can absolutely say that about Rane, which is my preferred brand.
djmacklong 9:03 PM - 9 April, 2014
I just realized my left platter is warped too. Fucking fuck.
thorissr 9:03 PM - 9 April, 2014
Quote:
Quote:
Essentially, think about it like this. You received a SZ MK1 and now Pioneer has to release a SZ MKII. Which one would you prefer?




Not exactly - the only change is a fix for a problem that NOT ALL USERS ARE EXPERIENCING. How do you see this is a 2nd generation product after repairs?



And no, it's not a firmware update or users would be able to do that themselves.


Thanks Pulse!

Which leads me to:

I ended up purchasing the SZ based on my research and recommendations from 2 other DJs who own the SZ prior to me picking up the last one available in our area. Once I stumbled across this thread I immediately watched videos and put the SZ through the paces our of fear to see if it exhibited this issue. Fast forward and I'm going on 1 week strong and 3 gigs of constant DJ abuse without a hitch. I also checked with the 2 DJs mentioned earlier and they also had nothing but good feedback, with the exception of one of them stating that one of their jog wheels was slightly warped but not to the point of returning it.

I went even further and checked with my retailer's pro agent and he stated that the he hasn't had one return out of 32 units they received from the first and only shipment they received to date. As a matter of fact he says the demand is so high with constant calls of people trying to get one. He stated their next shipment is at the end of April and expect to be wiped out the day they receive the next shipment.

I take it that the 80/20 rule applies to this situation. Out of thousands of units sold so far, it would appear (superficially) to be a wide spread problem, when in fact its not. When issues crop up, forums are the first place people will flock to to dig further or express their concerns with faulty merchandise. Although, I would bet the bank that a greater majority of SZ owners haven't had this issue.

To this day I would still highly recommend the SZ to anyone who may ask of my opinion when I'm gigging, only with the precaution of receiving a unit that MAY have sensitivity issues from the onset. Other than that this is a product that has companies on pens and needles about their controller market share, and most importantly it's a joy to use.

Peace
DJ Baby Raj 9:03 PM - 9 April, 2014
How do you test if its warped ?
shadow23 9:05 PM - 9 April, 2014
Quote:
Can't wait to see your comments Shadow... What type of lappy are you using?

Hi Ragman, I'm using a HP M6 I5 2.6GHz 8GB of RAM with 500GB SSD. Will post tonight in the other thread.
shadow23 9:09 PM - 9 April, 2014
Quote:
Quote:
I felt like a tard lumping the big sz around..... i realize now that a controller is supposed to be a controller ( portable) not two heavy cdjs stuck eitherside to a mixer.... love the jog size on the SZ but the reason why i switched to serato dj & controller from the CDJ 900S was portability ;)

No offence but its seems to me theres NO software fix for the DDJ SZ... think about getting your boxes ready, cellotape.... bubble wrap. anyway good luck people on what you do from here.
Pioneer is great but they just dropped a ball this time and it doesn't look good for them. People will get over it but the sales could've been more and more money in their pocket if they didn't have to repair/replace faulty units.
peace ;)

PIONEER IS A GREAT COMPANY THAT BACKS THEIR PRODUCTS 100%. YOU CAN NOT SAY THIS ABOUT THEIR COMPETITORS.

AS OF TODAY PIONEER ANNOUNCED TO US AUTHORIZED DEALERS THAT THEY WILL HAVE A FIX TO THIS PROBLEM. You must contact customer support for the adjustment!
DJ Baby Raj 9:17 PM - 9 April, 2014
Heard this might delay shipments of good from retailers until closer to the end of May.....
DJ Baby Raj 9:17 PM - 9 April, 2014
Heard this might delay shipments of good ones from retailers until closer to the end of May.....
djmacklong 9:34 PM - 9 April, 2014
Quote:
How do you test if its warped ?
rotate your platters and look at them from a level viewpoint. if they wobble, they're warped.
DJ Baby Raj 9:39 PM - 9 April, 2014
Mine wobbled if I back spin on loose setting lots of them do that... doesn't seem to effect anything... Even the demo one did it in GC...
Kross-ddj 9:42 PM - 9 April, 2014
I rang an authorised Pioneer service centre to ask them if they had been informed of the SZ problem and the fix, he said that he received an email the previous day and that I need to take my SZ to my dealer who will then ring the service centre with my serial number, the service centre will then check that the serial number is affected and then order the part which could take a week..... When the part comes in they will ask the dealer to send the SZ in so they can fix it..... I asked him what the fix is and he said that it's an EPROM chip that needs replacing..... These are read only chips that hold a type of hard coded firmware which cannot be flashed.... Hence they need changing....
I have given my dealer the serial number but they say that they haven't even been briefed by there Pioneer rep yet regarding the issue..... Pulse, can you confirm that Pioneer dealers in the UK will be e-mailed soon???
I can mail you the shop details if you could get Pioneer to send them info regarding the issues they are waiting for instructions before they can sort my SZ out
DJTorchmusic 9:57 PM - 9 April, 2014
Quote:
No - it ends in two weeks. But I have two choices, ship back to store (2 day delivery to the store and then another 2-3 days to send to Pioneer) or drive to the Pioneer facility (30 minutes). So I would rather drive.


Whatever way you go, get a replacement. There is a monetary value to getting the "good batch".
caliguy 9:59 PM - 9 April, 2014
Quote:
Heard this might delay shipments of good ones from retailers until closer to the end of May.....

You might be right.
Quote:
I rang an authorised Pioneer service centre to ask them if they had been informed of the SZ problem and the fix, he said that he received an email the previous day and that I need to take my SZ to my dealer who will then ring the service centre with my serial number, the service centre will then check that the serial number is affected and then order the part which could take a week..... When the part comes in they will ask the dealer to send the SZ in so they can fix it.

As a dealer we were instructed to have the consumer contact PIONEER DIRECTLY. Theres nothing wrong with contacting an authorized repair place as you did, but your better off first contacting Pioneer customer support as they have instructed the people that are having the problem to do.
DJTorchmusic 10:03 PM - 9 April, 2014
Quote:
Quote:
[...] the SZ will more closely replace CDJs than the NS7 II will replacing Vinyl.[...]

Torch you really need to test the NS7 or NS7II. You will most def change your mine about this comment. The NS7(II) is pretty much a turntable but without the negativity issues that come with using needles. From a performance standpoint the NS7 and the SC3900 are spot on with this technology.


I will always eat my words if he results are delicious :-) I may have to buy one and see what's up. The local stores don't put any on display.
caliguy 10:14 PM - 9 April, 2014
Quote:
I went even further and checked with my retailer's pro agent and he stated that the he hasn't had one return out of 32 units they received from the first and only shipment they received to date. As a matter of fact he says the demand is so high with constant calls of people trying to get one. He stated their next shipment is at the end of April and expect to be wiped out the day they receive the next shipment.

CORRECT. Normally if you received a bad unit we would just exchange for one in stock but since the demand for this unit is so high there is no stock.

Fist batch: Sold out by the end of NAMM.
Second batch: Havent arrived yet but are already sold out!
DJTorchmusic 10:28 PM - 9 April, 2014
Quote:
Quote:
Essentially, think about it like this. You received a SZ MK1 and now Pioneer has to release a SZ MKII. Which one would you prefer?


Not exactly - the only change is a fix for a problem that NOT ALL USERS ARE EXPERIENCING. How do you see this is a 2nd generation product after repairs?

And no, it's not a firmware update or users would be able to do that themselves.


Pulse if Pioneer is putting in "different" parts into the SZ to fix the problem then it essentially makes it a different build. Since your company will not tell us exactly what's wrong and the systems need to be physically repaired we can only conclude that parts will be replaced. The bad parts will/should be replaced with better parts (hopefully) and even if the parts are not a lot different essentially it can only be assumed it's an upgrade to whatever part didn't work before. Different parts have different specs. Therefore it's an upgrade and can literally be called theoretically a MKII since it's obvious many of the MK1s didn't perform well. A good example of this would be NI Maschine vs NI Maschine MK II looks the same and share a lot of the same parts, but alterations were made to make the MKII better and more usable.

I'm not saying in any way Pioneer will list this as their new MKII edition. But, I want to make it clear to those who are having issues that part changes can have a dramatic effect on the performance of their gear. Those examples would be :

Working vs Non working platters
Non Warped vs Warped platters
More responsive platters vs less responsive platters
RUMORED CPU upgrade vs Faulty installed CPU
Possible upgrade in hardware options, etc.

Heck, for all we know (since have been told nothing) Pioneer may be replacing the whole logic board. That opens up a whole new "can of worms".

So essentially we could also look at it as two different generations.

Working Generation vs Non- Working Generation (now that's one helluva upgrade). If you look into the world of the "MKII" other companies including Pioneer have essentially used the same platform and improved on it. You're doing the same here, just a lot sooner than you were expecting.
DJ Baby Raj 10:31 PM - 9 April, 2014
Quote:
I rang an authorised Pioneer service centre to ask them if they had been informed of the SZ problem and the fix, he said that he received an email the previous day and that I need to take my SZ to my dealer who will then ring the service centre with my serial number, the service centre will then check that the serial number is affected and then order the part which could take a week..... When the part comes in they will ask the dealer to send the SZ in so they can fix it..... I asked him what the fix is and he said that it's an EPROM chip that needs replacing..... These are read only chips that hold a type of hard coded firmware which cannot be flashed.... Hence they need changing....
I have given my dealer the serial number but they say that they haven't even been briefed by there Pioneer rep yet regarding the issue..... Pulse, can you confirm that Pioneer dealers in the UK will be e-mailed soon???
I can mail you the shop details if you could get Pioneer to send them info regarding the issues they are waiting for instructions before they can sort my SZ out



Hmmmm.... I would like to know the serial numbers affected by this...
caliguy 10:52 PM - 9 April, 2014
Quote:
They delete posts they don't agree with in order to mask their incompetence which defeats the purpose of the forum in the first place. I don't even go there anymore. Support forums should be full of free speech and support towards its members. Without insults or disrespect of course.

Im side by side with you about free speech in forums but all I can tell you is if you think Pioneer forums are not fair, den you may not have visited other forums lately. You would probably want to physically hurt one or a few moderators from some competing brands forums (wont mention De name).

They can drive you to that point with their locking for no reason and constantly changing their forum rules in the guise of censorship.
DJ Baby Raj 11:00 PM - 9 April, 2014
I would like to know the serial# and manufactured date of this DDJ-SZ unit:

Watchwww.youtube.com
deejdave 11:05 PM - 9 April, 2014
Quote:
Im side by side with you about free speech in forums but all I can tell you is if you think Pioneer forums are not fair, den you may not have visited other forums lately. You would probably want to physically hurt one or a few moderators from some competing brands forums (wont mention De name).

They can drive you to that point with their locking for no reason and constantly changing their forum rules in the guise of censorship.

HA you just described Pioneer forums!! I truly feel Pioneer makes a great product but in terms of support and communication there is MUCH left to be desired.
DJSCIASCIA 11:58 PM - 9 April, 2014
Quote:
Quote:
Im side by side with you about free speech in forums but all I can tell you is if you think Pioneer forums are not fair, den you may not have visited other forums lately. You would probably want to physically hurt one or a few moderators from some competing brands forums (wont mention De name).

They can drive you to that point with their locking for no reason and constantly changing their forum rules in the guise of censorship.

HA you just described Pioneer forums!! I truly feel Pioneer makes a great product but in terms of support and communication there is MUCH left to be desired.



Def the pioneer forum. They close every topic without getting the full details. You have to create multiple topics of the same thing for it to get any attention after they get closed. This topic being the prime example.
caliguy 12:02 AM - 10 April, 2014
Quote:
Quote:
Im side by side with you about free speech in forums but all I can tell you is if you think Pioneer forums are not fair, den you may not have visited other forums lately. You would probably want to physically hurt one or a few moderators from some competing brands forums (wont mention De name).

They can drive you to that point with their locking for no reason and constantly changing their forum rules in the guise of censorship.

HA you just described Pioneer forums!! I truly feel Pioneer makes a great product but in terms of support and communication there is MUCH left to be desired.

Dey (Pioneers competitors) are 20 times worse! I wont even sell Deir products on that alone.
Joee 12:07 AM - 10 April, 2014
Quote:
Dey (Pioneers competitors) are 20 times worse! I wont even sell Deir products on that alone.



??????????? huh.........surly you must sell something other than pioneer, if you didn't how could you make money?
caliguy 12:16 AM - 10 April, 2014
Quote:
Quote:
Dey (Pioneers competitors) are 20 times worse! I wont even sell Deir products on that alone.



??????????? huh.........surly you must sell something other than pioneer, if you didn't how could you make money?

For DJ mixers we like and sell Pioneer, RANE, and Allen Heath, in that order.

For Mixing boards we like and sell Soundcraft, Allen Heath, Yamaha, Mackie and Behringer, in that order of preference.

We like Numark products but dont carry the complete line.
djmacklong 12:27 AM - 10 April, 2014
R.ane O.ver E.verything
VJ Justin Allen 12:28 AM - 10 April, 2014
It's been 48 hours since I sent an email to Pioneer and still no response. Not sure why they cannot respond...I'll give it another day.

Pulse, any reason why Pioneer is not responding about issues with the DDJ-SZ and returning / replacing it?
DJ_X_Trodinaire 12:31 AM - 10 April, 2014
^^ customer service are probably overwhelmed with handling the issues
djmacklong 12:49 AM - 10 April, 2014
Just call. You'll wait on hold for 20 minutes, but it's faster than no response after 2 days.
deejdave 1:01 AM - 10 April, 2014
Quote:
Quote:
Quote:
Dey (Pioneers competitors) are 20 times worse! I wont even sell Deir products on that alone.



??????????? huh.........surly you must sell something other than pioneer, if you didn't how could you make money?

For DJ mixers we like and sell Pioneer, RANE, and Allen Heath, in that order.

For Mixing boards we like and sell Soundcraft, Allen Heath, Yamaha, Mackie and Behringer, in that order of preference.

We like Numark products but dont carry the complete line.


Sounds like you guys have your priorities right on par. I am sure your gear sells in that order as well. I was wondering how your sales are in regards to Numark. Here in NY it seems to be a slow seller. Even with the NS7II. I have heard people saying they can't find them but I find that very hard to believe. At my local stores (IDJNOW & Guitar Center) they have had them in stock since day one and furthermore have stated they are not selling that great. There is a smaller store called Music Trends that has them in stock regularly but says they are a hot seller. Then again they seem to cater to a "different" kind of DJ LOL. I am in the fence with the NS7II and just may buy on e just to see if Numark has indeed improved since my last venture with them. I see a lot of people saying they are amazing but then again I see a lot of people saying this SZ issue is the worst thing ever to happen to the modern DJ. What is for some may not be for others.
VJ Justin Allen 1:13 AM - 10 April, 2014
Quote:
Just call. You'll wait on hold for 20 minutes, but it's faster than no response after 2 days.


cannot call until Monday because of work. Since Pioneer wants to hear via e-mail I thought that would be the best way.
Pulse 2:17 AM - 10 April, 2014
Re: the Pioneer forums - we have 3 moderators who don't work for the company, yet manage and answer as many questions there as we can for a global support forum. We also have company policies to follow as well as our own method-of-operation for handling posts so they don't become run-on threads (like this one has, several times over), and to prevent others from hopping on the "me too" train. We encourage users to post to their OWN threads so each can be addressed and even escalated to a ticket if deemed necessary. If we figure it's solved, we close it. In many cases we even state if you still have a problem, open a new thread and link the old thread for reference. Nobody's hiding anything. Posts which don't adhere to the rules are edited or removed, that's it. We don't arbitrarily delete stuff because we don't like it.

@VJ Justin Allen > I don't work for Pioneer, so I don't have any information on who you emailed or who would even normally answer it. As you can imagine, they're a bit busier than normal, but I'm sure they'll get to you or you can always call.
Culprit 4:46 AM - 10 April, 2014
We know your doing your best pulse, its sad a company that big does not have official representation online like rane or serato does.

That being said, pioneer has great products but lacks online customer support big time. Again nothing to do with Pulse.

I probably wont be investing in the sz or sx now. Ill stick with Numark and Rane products. Solid products and solid customer service makes a happy culprit
Rob1980 2:26 PM - 10 April, 2014
Well, I'm still waiting before I purchase an SZ.

Coming from a vinyl background, the NS7ii does look interesting, but not nearly as sexy as the SZ.

I wasn't a fan of the CDJs, I think I felt I would be cheating on my beloved vinyl collection, but times move on..

After reading and reading and watching videos, Im not put off from the SZ, but I will wait for the next batch.

I wouldn't call them mk2, I don't see any hardware fix as an upgrade, it will be the same components being fitted, just working ones replacing the faulty.

I imagine the serial numbers being important is something to do with narrowing down the production time of the faulty component/s, I guess the serial numbers are produced in manufacturing order, so there would be a list of say ***123 to ***555 for example that could potentially need fixing.

For those of those worried about resell price, you will definitely want a receipt of some sort to say the model has been fitted with a newer/working component if it falls into a list of serial numbers that could potentially have this flaw.

If that still worries you in terms of re sail value, return your unit if you can and wait for one that is from a newer batch.
Rob1980 2:28 PM - 10 April, 2014
Excuse my grammar and spelling mistakes, can't see where to edit my post..
marcA 2:57 PM - 10 April, 2014
Quote:
The only things I did not like about the NS7 II were that the play button really has to be mashed to ensure it PLAYS instead of stutters.
.


i have *exactly* the same problem, and had it with the NS7 too..
such a shame they didn't fixed this properly
dj-freestyle 3:00 PM - 10 April, 2014
I see as many problems with the ns7's to so its not just pioneer. we have 5 ns6's at the one of the companys i dj for any sx has held up way better and not needed service like they have so numark have issues to. I think rane has got it down to a science but smaller scale then pioneer i guess but still they handle things the best. period.
audiomontana 3:04 PM - 10 April, 2014
Quote:
wtf, we have to find another box to put this in?! Hmm. I don't even know where to find a box that size. I might as well MAKE a box haha.
thanks for the heads up youkai. I'll have to ask about this next time I call.


Go to a Guitar Store and Get a Guitar Box and Bubble Wrap
dj-freestyle 3:35 PM - 10 April, 2014
Been mixing all morning. cant wait for you guys to get yuor good ones back. This thing is amazing. Like a gidy kid with a new toy lol lol lol
Sulli 4:52 PM - 10 April, 2014
Hey all, I just want to report my return experience..

I live in NY USA, so I called the United States contact support line and selected the Warranty and Service (it was option 4 for me). I was on hold for about 10 minutes before getting a live person. They asked me what the problem was (which they were aware now), they asked for my model #, Serial #, phone #, home address and email address. They will be emailing me a shipping label within 24hrs so I can ship the unit to them for free. I asked if they will give me my original box back and she put me on hold then came back and said they will return it with the original box. I asked if they knew how long the repair will take and they said since they just found out about the issue they can't say how long it will take but they said these units are being given top priority so they don't think it will take long.

So although I'm bummed that I have to send this beautiful unit back, I have to say I was very happy with the service so far. I hope your experience will be as good as mine. Thank you Pioneer for acknowledging the issue and doing the repair with free shipping. This was my first time pre-ordering anything electronic because I wanted it for some shows in the spring/summer (and I wanted serato video coupon which I got :^), but I will be avoiding preordering in the future if at all possible..
dj-freestyle 4:53 PM - 10 April, 2014
awesome to hear.
DJTorchmusic 5:23 PM - 10 April, 2014
I was the person who first mentioned the "MKII comment". What I was trying to explain is that the replacement of parts can totally change the performance and function of a piece of hardware above and beyond what it was before and I would opt for a complete replacement and not a "retrofit"repair of new parts at a repair shop or even Pioneer. I would prefer mine working off the assembly line. We can only assume they will not be using the same parts that failed before and we can only assume, if there's any difference, they will be better than what was in there before. With that said, it can only be concluded that you would be getting a better SZ off the assembly line than you have received now.

Resale:

Do you really want to explain that you had one of the bad ones, but it was fixed? Do you really feel you'll get the same price for your "older" model vs a perfectly working out the box "newer" model?

Really?
shadow23 5:46 PM - 10 April, 2014
Quote:
Can't wait to see your comments Shadow... What type of lappy are you using?


This is my personal opinion of the DDJ-SZ compared to the NS7II. Now I'm basing my opinion with the SZ with no issues so I'm not gonna point out any issue/s of the SZ. I'll be looking at it as a 100% fully functional unit.
This is just my personal opinion on which unit is best for me. So I'm not going to go into which one has a better work flow out of the 2. Because it comes down to personal preference.

Pioneer DDJ-SZ:

The SZ is packed with features and everyone knows by now what they are (pretty much everyone) so I'm not going to list them out one by one. I actually don't mind the size of the SZ. It has a good layout and I love the digital display on the platters. For me the SZ is not heavy at all. The SZ looks very nice too. If you want to talk about "eye candy" then the SZ fits that title very well.

There's maybe a couple of things I think the SZ can do better on. One of them are the FX knobs. It feels a bit cheap. I'm not saying it's bad but most of the knobs can be a bit better. Other than that, the SZ is a fantastic unit. People won't regret buying one especially if they have owned Pioneer CDJs and mixers or always uses them when they work in the clubs.

Numark NS7II:

One thing I have to mention when I got this yesterday. I was surprised with the packaging. The NS7II came in a plain brown box. I thought to myself WTF! I expected it a bit more than the plain brown box with a "Numark" brand on it. But when I opened it, it had another box with all the pictures etc. All I'm saying is this was packed very well (could be just in my case).

Now back to my opinion of the NS7II. I like the size of the NS7II. For me it's just right. Not too small and not too big. I actually love the weight. When I took it out of the box it just feels more solid and the build quality just knocked me out!. I never owned a Numark controller so this is my very 1st one. I like the button placements as well. I think both the SZ have good layouts. Since I owned 2 Pioneer controllers, the SR and the SZ (the SZ I don't have anymore). I just need to familiarize myself with the NS7II's layout and functions which is not a big deal at all.

I'm not going to list all the features of the NS7II as everyone would know them by now. So to conclude my opinion on this 2 fantastic controllers. It just really depends on the DJ which one works for them the best. Can't really say anything bad about the DDJ-SZ or the NS7II.

For me since I grew up with turntables and learned DJing with turntables. I personally prefer the NS7II hands down. Like I said I'm not going into the pros and cons of this 2 controllers. We all know what they are and there's no need to start a comparison war between them.

For me coming from a turntable background, getting the NS7II out of the box and putting the platters together just made me smile. Someone could actually use those platters to kill someone lol. By the way I don't condone violence.
dj-freestyle 5:57 PM - 10 April, 2014
Thats how i felt about denon 3700 and 3900. its exact same platter and motor as a 1200. exactly just shrunk. i was shocked how exactly the same it was.
DJ Baby Raj 6:07 PM - 10 April, 2014
Anyone else returned theres to GC? Seems like they're back order until 5/9/2014.... Think that will be the updated batch?
dj-freestyle 6:09 PM - 10 April, 2014
ya there next batch will be the fixed ones.
caliguy 6:10 PM - 10 April, 2014
Quote:
Sounds like you guys have your priorities right on par. I am sure your gear sells in that order as well. I was wondering how your sales are in regards to Numark. Here in NY it seems to be a slow seller. Even with the NS7II. I have heard people saying they can't find them but I find that very hard to believe. At my local stores (IDJNOW & Guitar Center) they have had them in stock since day one and furthermore have stated they are not selling that great

Part of the problem is the way Numark FORCES you as a dealer to carry a full line of their gear ( even watered down gear) if you wan to sell the NS7II. The NS7II is a very nice unit but the rest of the Numark DJ line is not a s strong. We personally (on the West Coast) have had very little requests for the NS7II in contrast to the huge demand for the Pioneer DDJ-SX and now for the DDJ-SZ. The Pioneer CDJ separates are still very strong sellers!

We attribute the much higher demand for Pioneer because their products just work and very well. Pioneer usually seems to prioritize functionality over gimmicks. Bottom line Pioneer is a great company for their DJ goods but also as the support they have shown us retailers.

FOR ANYONE CRAVING SPINNING PLATTERS....theres nothing like a turntable. If you like turntables get real turntables. Thats the point of the DDJ-SZ system, you can have both.

Plus when the new Pioneer turntables hit the market they will pair very nicely with the DDJ-SZ ! Thats the best setup...real turntables and an all in one jog wheel controller.
shadow23 6:17 PM - 10 April, 2014
Quote:
Thats the point of the DDJ-SZ system, you can have both.

Plus when the new Pioneer turntables hit the market they will pair very nicely with the DDJ-SZ ! Thats the best setup...real turntables and an all in one jog wheel controller.


Maybe in the club but not for mobile DJs. Imagine carrying TT's. The point of controllers is to have an all-in-one unit so a DJ doesn't have to carry so much stuff to a gig. The SZ just gives you that option of having the DVS. But carrying SZ + TT's defeats the purpose of portability.
dj-freestyle 6:19 PM - 10 April, 2014
numark has had issues with buidling some crap and some good. most djs see numark as a starter brand or a lower brand. i had a ns6 and it was built really well for a numark product but i think pioneer has a strong hold on the market. i personally would take my 3700's and 3900's or cdjs anyday but thats me personally. Pioneer tends to build a great product and industry standard for sure. Almost all clubs have cdjs mostly. for mobile is was always denon for so long.
dj-freestyle 6:20 PM - 10 April, 2014
I think all brands have a top line and a starter line. Pioneer just seems to always be the hit with people. People either love them or hate them.
caliguy 6:25 PM - 10 April, 2014
Quote:
Quote:
Thats the point of the DDJ-SZ system, you can have both.

Plus when the new Pioneer turntables hit the market they will pair very nicely with the DDJ-SZ ! Thats the best setup...real turntables and an all in one jog wheel controller.


Maybe in the club but not for mobile DJs. Imagine carrying TT's. The point of controllers is to have an all-in-one unit so a DJ doesn't have to carry so much stuff to a gig. The SZ just gives you that option of having the DVS. But carrying SZ + TT's defeats the purpose of portability.

Yes like you stated you have a choice, but its that you have that option. I dont like to carry turntables but I love the feeling of spinning on tables. I wouldnt worry about carrying tables to a club usually because tables are already installed at DJ booths but its nice to have the option to be able to practice and spin with tables and the SZ at home.
DJ_X_Trodinaire 6:26 PM - 10 April, 2014
Quote:
Quote:

Part of the problem is the way Numark FORCES you as a dealer to carry a full line of their gear ( even watered down gear) if you wan to sell the NS7II. The NS7II is a very nice unit but the rest of the Numark DJ line is not a s strong.

Shame on Numark on this shady deal.

Thats why I dont have a Ns7ii and I dont want to buy from anywhere else
caliguy 6:26 PM - 10 April, 2014
Quote:
I think all brands have a top line and a starter line. Pioneer just seems to always be the hit with people. People either love them or hate them.

Pioneer doesnt leave their success up to chance, they do their homework very very well.
shadow23 6:27 PM - 10 April, 2014
Quote:
Quote:
I think all brands have a top line and a starter line. Pioneer just seems to always be the hit with people. People either love them or hate them.

Pioneer doesnt leave their success up to chance, they do their homework very very well.

Not with the SZ they didn't
caliguy 6:29 PM - 10 April, 2014
Quote:
Shame on Numark on this shady deal.

Thats why I dont have a Ns7ii and I dont want to buy from anywhere else

Numark didnt hold a gun to our head but if we wanted to carry the NS7II that was their ultimatum.
shadow23 6:31 PM - 10 April, 2014
Quote:
Quote:
Shame on Numark on this shady deal.

Thats why I dont have a Ns7ii and I dont want to buy from anywhere else

Numark didnt hold a gun to our head but if we wanted to carry the NS7II that was their ultimatum.


Lucky for the stores in Australia they just order them as per request and the store I got my NS7II from never had them in stock and had to wait. But the wait was worth it.
dj-freestyle 6:33 PM - 10 April, 2014
shadow they had issues with sx , a lot so im guessing when you mass produce a product this stuff happens. ive seen it before. once they fix it will sell like hot cakes like the rest fo there stuff. lol lol. always does.
caliguy 6:36 PM - 10 April, 2014
Quote:
Quote:
Quote:
I think all brands have a top line and a starter line. Pioneer just seems to always be the hit with people. People either love them or hate them.

Pioneer doesnt leave their success up to chance, they do their homework very very well.

Not with the SZ they didn't

Just like any electronic item, the manufaturer does not make every single component on the product. Pioneer did not expect a 3rd partys component to fail. They are standing by the DDJ-SZ 100% and they are absorbing the cost of having the product adjusted becuase they DO care. Can you say that about every company out there that realizes one of their vendors parts is not up to par...good luck with that.
shadow23 6:44 PM - 10 April, 2014
Quote:
good luck with that.


That's what happens when companies use more cheaper parts to maximize profits and I mean ALL companies. In the end the gain they make is not a great as they expected.
shadow23 6:47 PM - 10 April, 2014
Quote:
shadow they had issues with sx , a lot so im guessing when you mass produce a product this stuff happens. ive seen it before. once they fix it will sell like hot cakes like the rest fo there stuff. lol lol. always does.

I can see the SX selling like hotcakes because for the price you get great features. I don't expect the SZ to sell as well as the SX because mainly of the price tag.
shadow23 6:49 PM - 10 April, 2014
Quote:
Can you say that about every company out there that realizes one of their vendors parts is not up to par...good luck with that.


Actually one company springs into my head ..... Apple. They have better customer service than any company I have come across.
caliguy 6:56 PM - 10 April, 2014
Quote:
Quote:
shadow they had issues with sx , a lot so im guessing when you mass produce a product this stuff happens. ive seen it before. once they fix it will sell like hot cakes like the rest fo there stuff. lol lol. always does.

I can see the SX selling like hotcakes because for the price you get great features. I don't expect the SZ to sell as well as the SX because mainly of the price tag.

Yes Shadow the SZ is on target to set record sales. The second batch is not even here yet and that batch is already sold out. If I place an order today it wont be applied til the 3rd batch.

What makes the SZ sales just as strong as the SX:
A) DVS (digital vinyl control)
B) On mobile gigs your partner can spin with you (Dual DJ)
C) The minimum cost for a Serato/Pioneer large format CDJ system is approx $2500 vs the 1999 SZ cost.
D) The SZ is sexy!
shadow23 7:00 PM - 10 April, 2014
Quote:

Yes Shadow the SZ is on target to set record sales. The second batch is not even here yet and that batch is already sold out. If I place an order today it wont be applied til the 3rd batch.

What makes the SZ sales just as strong as the SX:
A) DVS (digital vinyl control)
B) On mobile gigs your partner can spin with you (Dual DJ)
C) The minimum cost for a Serato/Pioneer large format CDJ system is approx $2500 vs the 1999 SZ cost.
D) The SZ is sexy!


Maybe in your part of the world. Here in Australia the SZ is $2499 so I can't really see the SZ selling well here. Sales figures will always be different in other countries and I know you know that. The SZ might do well in other parts of the world but some parts of the world is a different story.
Sulli 7:02 PM - 10 April, 2014
Quote:
I was the person who first mentioned the "MKII comment". What I was trying to explain is that the replacement of parts can totally change the performance and function of a piece of hardware above and beyond what it was before and I would opt for a complete replacement and not a "retrofit"repair of new parts at a repair shop or even Pioneer. I would prefer mine working off the assembly line. We can only assume they will not be using the same parts that failed before and we can only assume, if there's any difference, they will be better than what was in there before. With that said, it can only be concluded that you would be getting a better SZ off the assembly line than you have received now.

Resale:

Do you really want to explain that you had one of the bad ones, but it was fixed? Do you really feel you'll get the same price for your "older" model vs a perfectly working out the box "newer" model?

Really?


It's not a MKII version, it's a repair for a defective part. It will have the same features as any other DDJSZ. Everything worked great on my unit except for the platters so if I get it back and everything works the same with good platter sensitivity then I'm happy.

As far as resale, if everything works then there's no reason to explain the repair. It either works or it doesn't. I'm not planning on selling it anytime soon anyway. I understand that you would rather have a working unit off the line, so would I. But in my case it would cost me money send it back to the seller with restocking fee so I'm choosing to have it fixed for free and hopefully have it back working the way it should've in the first place. That's all I want, is for it to work as it should and I'll be happy.
dj-freestyle 7:03 PM - 10 April, 2014
Ya i mean to get all what you get for basically 1700 or 1800 or 1900 here its gonna sell like mad. Guys want the newest hot thing. my pro rep told me the minute it was tlaked about he got tons of emails and orders daily. gc sold out like mad quickly. just how it goes.
shadow23 7:04 PM - 10 April, 2014
Like I said $2499 for the SZ in Australia is a bit rich when you can get other alternatives. And can't really say that the SX is not a capable controller. Pioneer CDJs will always sell sell here but I won't hold my hopes up for the SZ.
dj-freestyle 7:06 PM - 10 April, 2014
Pioneer always sells so im sure they have no worries. People freak out and tlak about law suits and people losing there job and price drops. i just laugh. lol lol hasnt happened and will not happen. they just keep selling tons of stuff and making more. its how the world works.
Sulli 7:07 PM - 10 April, 2014
Quote:
Like I said $2499 for the SZ in Australia is a bit rich when you can get other alternatives. And can't really say that the SX is not a capable controller. Pioneer CDJs will always sell sell here but I won't hold my hopes up for the SZ.


We'll how much are CDJ's and DJM's in Australia?
dj-freestyle 7:07 PM - 10 April, 2014
Its to bad but true. they make it and we buy it.
Rob1980 7:08 PM - 10 April, 2014
Quote:
I was the person who first mentioned the "MKII comment". What I was trying to explain is that the replacement of parts can totally change the performance and function of a piece of hardware above and beyond what it was before and I would opt for a complete replacement and not a "retrofit"repair of new parts at a repair shop or even Pioneer. I would prefer mine working off the assembly line. We can only assume they will not be using the same parts that failed before and we can only assume, if there's any difference, they will be better than what was in there before. With that said, it can only be concluded that you would be getting a better SZ off the assembly line than you have received now.

Resale:

Do you really want to explain that you had one of the bad ones, but it was fixed? Do you really feel you'll get the same price for your "older" model vs a perfectly working out the box "newer" model?

Really?


Ive quoted you as you seem to want a response from me directly, I wasn't "attacking" you or your comment by the way!

Send it back and wait if your worried.. thats what I said, again, if your worried about selling the unit on, wait for a new one, or buy something else.

If you want a complete replacement, that seems the way forward, however, if you buy one in the next few months, theres a chance, and you will never know, that it may have been repaired anyway (prior to being sold, so not classed as a refurb)

Of course they will not use the same parts, those parts failed, they will use the same model components however, same part number, as its not 100% of the units that failed, its "some" of them, none of us know the figure.

Simply put, the production line had a bad day with one of the components, hence, some work, some don't, buy one now, buy one later on, they will be the same unit, perform the same, no difference.

The only thing to consider is selling on and the manufacture date.

At least now everyone knows its not a firmware update required, its hardware, its not every single unit, and its one or maybe a combination of components inside.

Any manufacturing process will carry out quality control, that may mean testing 1 in 1000 units, not every single one.

Its rubbish for those who have one, I agree, you have choices of course, send it for repair, return it and get another, return it for a refund.

s**t happens, I think pioneer could have been a little bit quicker to admit its a hardware fault and let you that have a unit know about it, but they probably spent many hours trying to avoid that first, and try to fix with firmware.

Pioneer should pay for shipping, they should even send a courier to your door, they should offer some form of compensation or a free gift to those effected also in my opinion, its not pocket change were talking about here..
Robbie O 7:08 PM - 10 April, 2014
Quote:
I can see the SX selling like hotcakes because for the price you get great features. I don't expect the SZ to sell as well as the SX because mainly of the price tag.


+1 when you take the lust out of the equation and $1700 is hard to justify for "most" DJs. When you break it down you are really paying $ for extra features that most dont need in a LARGE controller (DVS). IMO the uptick in sales are the cats who always buy the latest gear and make it rain for new gear. The true test will be if the SZ can sustain sales after the infatuation period
audiomontana 7:09 PM - 10 April, 2014
Quote:
numark has had issues with buidling some crap and some good. most djs see numark as a starter brand or a lower brand. i had a ns6 and it was built really well for a numark product but i think pioneer has a strong hold on the market. i personally would take my 3700's and 3900's or cdjs anyday but thats me personally. Pioneer tends to build a great product and industry standard for sure. Almost all clubs have cdjs mostly. for mobile is was always denon for so long.


axis 9 slot drive Cd player -- perfect balance of jog wheel use. Mine are still working.
shadow23 7:09 PM - 10 April, 2014
I'm sure they sell. But they would worry a little bit because now they have to repair units which affects the expected profits compared to having less repairs.
audiomontana 7:18 PM - 10 April, 2014
Quote:

What makes the SZ sales just as strong as the SX:
A) DVS (digital vinyl control)
B) On mobile gigs your partner can spin with you (Dual DJ)
C) The minimum cost for a Serato/Pioneer large format CDJ system is approx $2500 vs the 1999 SZ cost.
D) The SZ is sexy!


and it has an airhorn serato.com
shadow23 7:18 PM - 10 April, 2014
Quote:


We'll how much are CDJ's and DJM's in Australia?


They are still pricey. But the CDJ line has been reliable and with the SX being around it just gives people more options. The SX is no slouch. It may not have dual USB or DVS support but for the price of just under $1200 it is a better buy compared to the SZ.
Like I said it will be different with other countries. But with the current price tag of the SZ and Pioneer having different and more affordable controllers plus other brands to compete, the SZ will not sell as much as SX.
Just Mike 7:39 PM - 10 April, 2014
Oh Sh!t.... Second DDJ-SZ. I had a track loaded on both decks, pressed play on deck one and both songs played at the same time with only one deck playing. I could see two song markers going around on the left jog! It was as if the jog display was fizzling out, but you could clearly see the two markers! I restarted the DDJ-SZ and Serato DJ and it was still doing it!

I do not have pictures or videos, I boxed the damn thing up so fast and I am headed back to GC for a refund. I will continue to use my NS7II and my DDJ-SX. I'll wait fot the "NEXT" flagship controller to be introduced and tested.
Rob1980 7:45 PM - 10 April, 2014
Quote:
Oh Sh!t.... Second DDJ-SZ. I had a track loaded on both decks, pressed play on deck one and both songs played at the same time with only one deck playing. I could see two song markers going around on the left jog! It was as if the jog display was fizzling out, but you could clearly see the two markers! I restarted the DDJ-SZ and Serato DJ and it was still doing it!

I do not have pictures or videos, I boxed the damn thing up so fast and I am headed back to GC for a refund. I will continue to use my NS7II and my DDJ-SX. I'll wait fot the "NEXT" flagship controller to be introduced and tested.



Seems there are a number of faults with these units, it could all be related to a single piece of hardware, but its not looking good right now unfortunately :(
caliguy 7:50 PM - 10 April, 2014
Quote:
Quote:
What makes the SZ sales just as strong as the SX:
A) DVS (digital vinyl control)
B) On mobile gigs your partner can spin with you (Dual DJ)
C) The minimum cost for a Serato/Pioneer large format CDJ system is approx $2500 vs the 1999 SZ cost.
D) The SZ is sexy!


and it has an airhorn serato.com

HAHAHA
caliguy 7:54 PM - 10 April, 2014
Quote:
Quote:
Oh Sh!t.... Second DDJ-SZ. I had a track loaded on both decks, pressed play on deck one and both songs played at the same time with only one deck playing. I could see two song markers going around on the left jog! It was as if the jog display was fizzling out, but you could clearly see the two markers! I restarted the DDJ-SZ and Serato DJ and it was still doing it!

I do not have pictures or videos, I boxed the damn thing up so fast and I am headed back to GC for a refund. I will continue to use my NS7II and my DDJ-SX. I'll wait fot the "NEXT" flagship controller to be introduced and tested.

In our experience of selling Pioneer controllers 99.% of the time its the users failure to read the manual and/or a software issue, not the hardware. I am not stating this is the case here but we see it all the time and have to take the time to walk the customer through the steps.

Seems there are a number of faults with these units, it could all be related to a single piece of hardware, but its not looking good right now unfortunately :(
caliguy 7:56 PM - 10 April, 2014
Quote:
Quote:
Oh Sh!t.... Second DDJ-SZ. I had a track loaded on both decks, pressed play on deck one and both songs played at the same time with only one deck playing. I could see two song markers going around on the left jog! It was as if the jog display was fizzling out, but you could clearly see the two markers! I restarted the DDJ-SZ and Serato DJ and it was still doing it!

I do not have pictures or videos, I boxed the damn thing up so fast and I am headed back to GC for a refund. I will continue to use my NS7II and my DDJ-SX. I'll wait fot the "NEXT" flagship controller to be introduced and tested.


In our experience of selling Pioneer controllers 99.% of the time its the users failure to read the manual and/or a software issue, not the hardware. I am not stating this is the case here but we see it all the time and have to take the time to walk the customer through the steps.
dj-freestyle 7:59 PM - 10 April, 2014
For me it works and its comfortable and my dx was never very comfortable so I'm happy. i use my 62 and 3900 and 1210 and rane sl3 and as long as its comfortable and reliable I'm good and its been both so it is what it is.
dj-freestyle 7:59 PM - 10 April, 2014
sx sorry
deejdave 8:11 PM - 10 April, 2014
Quote:
Quote:
We'll how much are CDJ's and DJM's in Australia?


They are still pricey. But the CDJ line has been reliable and with the SX being around it just gives people more options. The SX is no slouch. It may not have dual USB or DVS support but for the price of just under $1200 it is a better buy compared to the SZ.
Like I said it will be different with other countries. But with the current price tag of the SZ and Pioneer having different and more affordable controllers plus other brands to compete, the SZ will not sell as much as SX.


Maybe not AS MUCH quantity wise but with the price being double they only have to sell half as much to be considered as successful monetarily. In the US (let's be honest which is where most of the sales occur for both) the SZ is selling twelve steps past crazy. We are also fortunate enough to be able to find deals and when you find a store offering 15% off or 20% off you end up saving more money by purchasing the SZ than the SX. Not to mention the SZ (when working properly) makes the SX seem like a toy in just about every way. Love my SX still (I think at least as I haven't use it much lately) but the SZ just brings it to another level. Forget the DVS and dual USB as I am not sure how much I will use either, I am talking straight up feel, performance & core capabilities.
deejdave 8:15 PM - 10 April, 2014
Quote:
Coming from a vinyl background, the NS7ii does look interesting, but not nearly as sexy as the SZ.


Couldn't agree more. This (besides being Numark) is the main thing stopping me. Reminds me of XBOX & PS controllers (more so last generation than next gen but still applicable). Ask any XBOX owner and they say the controllers were better yet not one of them could say it didn't look like something Fisher Price made. I wouldn't call the NS7II the "Fisher Price - My First Controller" but you get the point. For Numark it isn't half bad BUT they couldn't break away from their mold completely.
Just Mike 8:19 PM - 10 April, 2014
Quote:
Quote:
Quote:
Oh Sh!t.... Second DDJ-SZ. I had a track loaded on both decks, pressed play on deck one and both songs played at the same time with only one deck playing. I could see two song markers going around on the left jog! It was as if the jog display was fizzling out, but you could clearly see the two markers! I restarted the DDJ-SZ and Serato DJ and it was still doing it!

I do not have pictures or videos, I boxed the damn thing up so fast and I am headed back to GC for a refund. I will continue to use my NS7II and my DDJ-SX. I'll wait fot the "NEXT" flagship controller to be introduced and tested.


In our experience of selling Pioneer controllers 99.% of the time its the users failure to read the manual and/or a software issue, not the hardware. I am not stating this is the case here but we see it all the time and have to take the time to walk the customer through the steps.

@ Caliguy....why the hell would you post that on my comment. I am not a new DJ and I am not new to Pioneer products. Also, I can read.
DJTorchmusic 8:27 PM - 10 April, 2014
I guess I have to ask this Question again. Has Anyone compared the NS7 Mic Preamp quality to the SZ? A few said the SZ was not all that good. I need to confirm this since I'll be using the Mic a lot.
dj-freestyle 8:29 PM - 10 April, 2014
I used the sz mic at a 5000 seat theatre over the weeknd and blew the sx mic away. it was crips and clean and can apply effects and stuff to it. this thing rocked all weekend. Ive used ns7 2 mic but smaller room and was fine.
DJTorchmusic 8:34 PM - 10 April, 2014
Quote:
Quote:
I was the person who first mentioned the "MKII comment". What I was trying to explain is that the replacement of parts can totally change the performance and function of a piece of hardware above and beyond what it was before and I would opt for a complete replacement and not a "retrofit"repair of new parts at a repair shop or even Pioneer. I would prefer mine working off the assembly line. We can only assume they will not be using the same parts that failed before and we can only assume, if there's any difference, they will be better than what was in there before. With that said, it can only be concluded that you would be getting a better SZ off the assembly line than you have received now.

Resale:

Do you really want to explain that you had one of the bad ones, but it was fixed? Do you really feel you'll get the same price for your "older" model vs a perfectly working out the box "newer" model?

Really?


Ive quoted you as you seem to want a response from me directly, I wasn't "attacking" you or your comment by the way!

Send it back and wait if your worried.. thats what I said, again, if your worried about selling the unit on, wait for a new one, or buy something else.

If you want a complete replacement, that seems the way forward, however, if you buy one in the next few months, theres a chance, and you will never know, that it may have been repaired anyway (prior to being sold, so not classed as a refurb)

Of course they will not use the same parts, those parts failed, they will use the same model components however, same part number, as its not 100% of the units that failed, its "some" of them, none of us know the figure.

Simply put, the production line had a bad day with one of the components, hence, some work, some don't, buy one now, buy one later on, they will be the same unit, perform the same, no difference.

The only thing to consider is selling on and the manufacture date.

At least now everyone knows its not a firmware update required, its hardware, its not every single unit, and its one or maybe a combination of components inside.

Any manufacturing process will carry out quality control, that may mean testing 1 in 1000 units, not every single one.

Its rubbish for those who have one, I agree, you have choices of course, send it for repair, return it and get another, return it for a refund.

s**t happens, I think pioneer could have been a little bit quicker to admit its a hardware fault and let you that have a unit know about it, but they probably spent many hours trying to avoid that first, and try to fix with firmware.

Pioneer should pay for shipping, they should even send a courier to your door, they should offer some form of compensation or a free gift to those effected also in my opinion, its not pocket change were talking about here..


I wasn't trippin' off of anything you said, I just didn't want to be misunderstood and I believe the people have a right know that repaired products never sell at the same price as ones that never had an issue (unless you don't tell them). This rule should apply to pretty much everything.
DJTorchmusic 8:35 PM - 10 April, 2014
Quote:
I used the sz mic at a 5000 seat theatre over the weeknd and blew the sx mic away. it was crips and clean and can apply effects and stuff to it. this thing rocked all weekend. Ive used ns7 2 mic but smaller room and was fine.


Did one sound better to you than the other or would you say it didn't make a difference?
DJ Baby Raj 8:38 PM - 10 April, 2014
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?
audiomontana 8:42 PM - 10 April, 2014
Quote:
$2,000 x 10,000 units. 500 in tech assistance to all customers via various mediums, 100-300 dollars per unit in shipping . Twice that if it goes back again or thrice. Also what about the thousands of users that sold gear to purchase this all in one professional standard controller.

Quote:
Quote:
Im figureing there is almost 20 million dollars in money following this hardware issue around, another 4 million in tech assistance and shipping, and 10 million dollars in repurchasing and lost profits by stores and clients who are missing out on gigs.


May I ask what this is based on? How many units have been made to date? How many have been sold? How many have this issue? How many have been returned?




ARGHHH

I want a Midi-Controller that performs better and contains certain professional features that I can use at my events. This Device would become the standard to Replace CDJs in situations where an artist brings a Laptop computer. This type of device would allow for combining with CDJs Turntables and Truly professional Mixing Equipment like the DJM 900 or Xone 92. It would allow for the Laptop Dj to quickly setup and transfer to his/her performance in a professional stage environment.

I would like to have something that is similar to each deck on this SZ controller with added advanced sensitivity controls and an 8 channel sound card.

The sound card would have DVS input for two decks(phono&line) and output for 2 virtual decks, efx out, and cue/monitor pre-listen out via 1/4" Headphone jack. The headphone jack (ON REAR with the rest of the connections) would allow for Quick Pre-listening of Opening material for the Djs set and to be used during Duo Sets between two Djs playing on Identical Devices, or CDJs and the Central High Quality Mixer of Choice.

The Device should have Ethernet Link Cable that works with Nexus Systems, to Link all Devices together and provide a single USB 2 or USB 3 connection to the computer.

The Device should also have Midi in and Out and User assignable Midi Layer in addition to a properly developed Serato layer.

The Device should have 1/2-3/4" removable rubber feet (like turntable feet reducing booth vibrations) & to raise it off of the performance surface. Allowing for a standard laptop stand to be inserted under it and also protect from creeping liquids and condensation.

This device should NOT have a Touch Screen or Screen-type Visual feedback implements. The Center Dial on the SZ is laggy and causes visual confusion. Visual Feedback should be left to Buttons/LEDS, the computer, and to separate supported visual interfaces like serato remote.

This Device should be constructed of Aluminum and High Density Materials.

The Device should be identical in Size to the NEXUS CDJ series so as to utilize Existing
CASING AND ROAD infrastructure. 640$ for a protective case for the SZ is completely out of line.

A professional Piece of Equipment doesn't have to "have it all" just what is necessary for the current creative and traveling population of artists.

AND NO AIR-HORN

If this piece of Gear is produced with quality Control and the ability to resolve any issue quickly, Is durable and easily Transportable, I see it being the most important implement in the Industry right next to the Laptop computer-- The current template and user base of Serato being a vast forum for music playing and ideas + Video development.

The midi deck would easily be worth 1000-1500 dollars, because of what it supplies to the user. I am disappointed in the SZ because it promises a professional Interface and easy translation to existing equipment but it falls short of professionalism and usefulness on the circuit because of the Inclusion of The Air-horn and Low Quality Mic Pre-amp, along with the obvious issues stated in these threads.

Users should not accept this behavior from Pioneer Electronics. They have sold a professional system that is unacceptable and unusable by professional people. If a clear message is sent to the Company at this stage of the Game -- The User-Base may recover years of bad habits and lowered quality. These units should be scrapped or sold for reasonably less -- same price as the SX and the High quality Decks I have Described should be offered to us to use -- because we really need this technology to take advantage of software development. Sorry for the Long read but thats what needs to happen.





very sustained low groaning sound coming from my SZ -- I Called Pioneer and waited a year they gave me an official "its probably the net profits paradox chip, we are investing in Fed EX stock right now."
DJTorchmusic 8:43 PM - 10 April, 2014
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


There's one more DJ that I know of.
dj-freestyle 8:44 PM - 10 April, 2014
hey any of the bad ones have a jan production date? trying to see soemthing
dj-freestyle 8:49 PM - 10 April, 2014
I did a bad video showing 2 hands on platter as same time so guys can see how a good one works it awful video but gets point acrross.
DJ Baby Raj 8:57 PM - 10 April, 2014
who's this:

Watchwww.youtube.com

His works great... Need that serial number lmao
Davideon 9:00 PM - 10 April, 2014
If a competitor did what Pioneer did: look at all the sx feedback and implement the desired changes, and they released their product now........that would be nice
thorissr 9:01 PM - 10 April, 2014
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!
dj-freestyle 9:01 PM - 10 April, 2014
dj-freestyle 9:02 PM - 10 April, 2014
ive seen some jan ones all good. seems to me march is bad a lot.
DJ Baby Raj 9:02 PM - 10 April, 2014
Quote:
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!


The numbers you **** are the numbers I need....
dj-freestyle 9:03 PM - 10 April, 2014
My gc had 20 jan ones and all where good. ive heard pioneer knows from serial numbers witch ones are bad? can you confirm pulse lol lol not a chance right.
Dj Youkai 9:03 PM - 10 April, 2014
Quote:
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!

Video? Anyway you can show us? Like tip of finger and all.
dj-freestyle 9:04 PM - 10 April, 2014
ive posted a few above.
dj-freestyle 9:05 PM - 10 April, 2014
dj-freestyle 9:05 PM - 10 April, 2014
Dj Youkai 9:05 PM - 10 April, 2014

So Jealous of You Freestyle. Thanks for the Video. I guess I have to send mine soon.
DJ Baby Raj 9:05 PM - 10 April, 2014
freestyle yours looks good!
dj-freestyle 9:11 PM - 10 April, 2014
Ive used it non stop for 2 weeks pretty much everyday all day and nothing. ive let it heat up for 8 hrs at a time and nothing. me thinky me got good one. lol
thorissr 9:13 PM - 10 April, 2014
Quote:
Quote:
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!

Video? Anyway you can show us? Like tip of finger and all.


Most definitely...mind you it won't be HD quality. Give me a moment and I will upload it to the TUBE.
djmacklong 9:22 PM - 10 April, 2014
Update on returns/repairs:

Last night (after I called yesterday) the warranty reps were given the green light to authorize free shipping TO the repair center. They're emailing everyone shipping labels.
Dj Youkai 9:35 PM - 10 April, 2014
Quote:
Update on returns/repairs:

Last night (after I called yesterday) the warranty reps were given the green light to authorize free shipping TO the repair center. They're emailing everyone shipping labels.

WOW!!! REALLY?!! Pioneer Repair? So I can send it to Cali from Hawaii For Free??!!!
thorissr 9:41 PM - 10 April, 2014
Quote:
Quote:
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!

Video? Anyway you can show us? Like tip of finger and all.


Here's the link.... youtu.be
DJ Baby Raj 9:44 PM - 10 April, 2014
Quote:
Quote:
Quote:
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!

Video? Anyway you can show us? Like tip of finger and all.


Here's the link.... youtu.be


Great video man... Can you tell me the numbers in your serial number?
djmacklong 9:45 PM - 10 April, 2014
Yep. Call the US warranty line: 1 800 421 1404, option 4.

Once you get thru, tell them you need a call ticket for your SZ since it's having the same widespread platter issue as everyone else. They'll get all your relevant info and you should get an email within 48 hours.

When I called in I was pretty livid because after about 20 minutes of arguing yesterday I was expecting to have to foot the bill on shipping, then I read here this morning that someone got their shipping covered both ways. The girl I talked to (Ashley) said that they got the message from the pro dj department late last night about the change.
Dj Youkai 9:51 PM - 10 April, 2014
I really Appreciate you doing this. I called Pioneer yesterday morning. Never had this. So I should Call again just to make sure they will send the printing shipping labels through email.
djmacklong 9:53 PM - 10 April, 2014
What's good for one is good for all!

In this situation anyways, lol. Figured we're all better off knowing what's what. I'm just glad I didn't ship mine yesterday.
thorissr 9:53 PM - 10 April, 2014
Quote:
Quote:
Quote:
Quote:
Quote:
Who here has a 100% working DDJ-SZ? Whats your build date and serial# I've only seen dj freestyle mention his works 100%... Anyone else?


Manufacturing Date - January 2014
Serial #- NAMP******CC

1). Stressed tested and confirmed to be 100% operational
2). Attempted to produce jog wheel sensitivity issues based on multiple video demonstrations. (Failed)
3). Unit does not exhibit warped jog wheel syndrome.
4.) Performed to date 3 gigs without a hitch, in addition to practicing and recording in man cave on a daily basis.
5). Personally know 2 local DJs who own the SZ with same results, with the exception of a warped wheel on one SZ.

Peace!

Video? Anyway you can show us? Like tip of finger and all.


Here's the link.... youtu.be


Great video man... Can you tell me the numbers in your serial number?


Thanks Baby Raj :) I've already PM'ed you this information.
Dj Youkai 9:54 PM - 10 April, 2014
Yep that's the same girl I talked to Ashley .. She Gave me an ARA# for my SZ. Thanks Again DJMACKLONG
Dj Youkai 9:57 PM - 10 April, 2014
FRICKEN AWESOME thorissr .. There is HOPE :) This is giving me new life .. I feel better already :D THANKS SO MUCH for uploading the video. Much Mahalos and Alohas.
Dj Youkai 9:58 PM - 10 April, 2014
@thorissr One more question.. Did you updated to the latest Firmware by any chance?
thorissr 10:00 PM - 10 April, 2014
Quote:
FRICKEN AWESOME thorissr .. There is HOPE :) This is giving me new life .. I feel better already :D THANKS SO MUCH for uploading the video. Much Mahalos and Alohas.


My pleasure DJ Youkai!!
shadow23 10:03 PM - 10 April, 2014
Quote:
Quote:
Coming from a vinyl background, the NS7ii does look interesting, but not nearly as sexy as the SZ.


Couldn't agree more. This (besides being Numark) is the main thing stopping me. Reminds me of XBOX & PS controllers (more so last generation than next gen but still applicable). Ask any XBOX owner and they say the controllers were better yet not one of them could say it didn't look like something Fisher Price made. I wouldn't call the NS7II the "Fisher Price - My First Controller" but you get the point. For Numark it isn't half bad BUT they couldn't break away from their mold completely.

I couldn't careless about the way it looks. I'm more on functionality. Plus different people have different taste. I agree the SZ looks good.

Regarding sales of the SZ. There too many options to go for and the SX is not bad at all. All I'm saying with current economic situation here I doubt that DJs will just pick up the SZ or any other controller around that price bracket.
Dj Youkai 10:26 PM - 10 April, 2014
Quote:
Yep. Call the US warranty line: 1 800 421 1404, option 4.

Once you get thru, tell them you need a call ticket for your SZ since it's having the same widespread platter issue as everyone else. They'll get all your relevant info and you should get an email within 48 hours.

When I called in I was pretty livid because after about 20 minutes of arguing yesterday I was expecting to have to foot the bill on shipping, then I read here this morning that someone got their shipping covered both ways. The girl I talked to (Ashley) said that they got the message from the pro dj department late last night about the change.

YES!!! I just got off the phone with Nicole. And she will email me a shipping label in the next 24-48 Hours!!! Awesome.. Also for all you people who can't get in to that number. Here is another number that might help. 1 310 952 2000 That's their Direct Line. I'm a Happy Camper Now. :D
DJ Baby Raj 10:31 PM - 10 April, 2014
My build date was January 2014 and Serial was 39*cc and was defective looks like the 100-200's were good for that month so far from doing my research....
djmacklong 10:50 PM - 10 April, 2014
Just got my FedEx shipping label via email. That was quick!
hottiredandsexy 10:57 PM - 10 April, 2014
so just jumping back on here after a quick holiday... Is the consensus to call and just return to Pioneer? Or are people having better luck with going back to their retailer?
dj-freestyle 11:08 PM - 10 April, 2014
Just got off phone and on hold music is awful but if unit is good no need to send back . They said since so many coming back maybe later can send back
To be checked but turn around will be awhile so just enjoy
Dj Youkai 11:13 PM - 10 April, 2014
Quote:
so just jumping back on here after a quick holiday... Is the consensus to call and just return to Pioneer? Or are people having better luck with going back to their retailer?

I can't send mind back to retailer, cause they have nothing to exchange it with. They all Back Ordered. So best thing for me is have Pioneer to fix it. I'm glad I never sent it yesterday. I would have paid for shipping. So Now I'm more Happy :D
DJTorchmusic 11:13 PM - 10 April, 2014
Quote:
Just got off phone and on hold music is awful but if unit is good no need to send back . They said since so many coming back maybe later can send back
To be checked but turn around will be awhile so just enjoy


Did they give you rough guess on how many days their turnaround would be?
DJTorchmusic 11:14 PM - 10 April, 2014
Quote:
Quote:
so just jumping back on here after a quick holiday... Is the consensus to call and just return to Pioneer? Or are people having better luck with going back to their retailer?

I can't send mind back to retailer, cause they have nothing to exchange it with. They all Back Ordered. So best thing for me is have Pioneer to fix it. I'm glad I never sent it yesterday. I would have paid for shipping. So Now I'm more Happy :D


They have money, don't they?
Dj Youkai 11:14 PM - 10 April, 2014
Quote:
Just got my FedEx shipping label via email. That was quick!

Awesome.. @djmacklong Are you sending yours right away? Cause If you do. I'm curious how fast yours will comeback :) If it's pretty fast.. I'll send mind right away also.
dj-freestyle 11:15 PM - 10 April, 2014
She just said it's gonna be awhile since so many coming in . I called twice and got same Answer twice from different reps so
dj-freestyle 11:15 PM - 10 April, 2014
I sure wait till suck but i bet comes back fast . Just a hunch
Dj Youkai 11:19 PM - 10 April, 2014
Quote:
She just said it's gonna be awhile since so many coming in . I called twice and got same Answer twice from different reps so

Maybe I should Hold Back in sending it. I have couple of gigs lined up this month and next month, and I can still use it perfectly through 2 finger style :D

@DJTorchmusic They didn't say how long, all Ashley said to me yesterday was. They have a tracking section in the Pioneer Website, you can see the progress there. :)
dj-freestyle 11:20 PM - 10 April, 2014
That's good for tracking aweosme
Dj Youkai 11:21 PM - 10 April, 2014
Quote:
I sure wait till suck but i bet comes back fast . Just a hunch

As long it comes back 110% Better :)
DJ Baby Raj 11:30 PM - 10 April, 2014
Link to the tracking?
dj-freestyle 11:31 PM - 10 April, 2014
Dj Youkai 11:31 PM - 10 April, 2014
Here You Go
Quote:
Link to the tracking?

Here You Go:
parts.pioneerelectronics.com
djmacklong 11:48 PM - 10 April, 2014
I'm gonna send mine tomorrow. I've got my 1210/62 setup so I'm good.
VJ Justin Allen 12:25 AM - 11 April, 2014
Day 3 after sending 2 emails and STILL NO RESPONSE from Pioneer. Even though they specifically say to e-mail them. Basically this is Pioneer saying they don't care about those that have purchased this unit and are looking to put off dealing with it as long as possible.

After almost 20 years of using Pioneer products this is the worst treatment I have had. It's a shame they have left their customers behind.

And for those that will say "call them" I have been at work for the last three days so I could not. And, they specifically say to e-mail them.
Dj Youkai 12:28 AM - 11 April, 2014
Quote:
Day 3 after sending 2 emails and STILL NO RESPONSE from Pioneer. Even though they specifically say to e-mail them. Basically this is Pioneer saying they don't care about those that have purchased this unit and are looking to put off dealing with it as long as possible.

After almost 20 years of using Pioneer products this is the worst treatment I have had. It's a shame they have left their customers behind.

And for those that will say "call them" I have been at work for the last three days so I could not. And, they specifically say to e-mail them.

Best To Call Them.. or Have someone in your household or friend take your information down and do it for you.
Dj Youkai 12:30 AM - 11 April, 2014
Quote:
I'm gonna send mine tomorrow. I've got my 1210/62 setup so I'm good.

I probably will send mine also.. I have 2 backup SX .. just was wondering how long yours will be. Might as well send it now.. then later.
DJ_X_Trodinaire 12:30 AM - 11 April, 2014
It was faster to call them.
15 mins wait this afternoon, got the shipping label this afternoon also.

I called during my lunch break

I did email them 2 days ago with no reply.
VJ Justin Allen 12:53 AM - 11 April, 2014
I will call tomorrow. I just think this is a sign of things to come.
deejdave 1:08 AM - 11 April, 2014
Quote:
Quote:
Quote:
Coming from a vinyl background, the NS7ii does look interesting, but not nearly as sexy as the SZ.


Couldn't agree more. This (besides being Numark) is the main thing stopping me. Reminds me of XBOX & PS controllers (more so last generation than next gen but still applicable). Ask any XBOX owner and they say the controllers were better yet not one of them could say it didn't look like something Fisher Price made. I wouldn't call the NS7II the "Fisher Price - My First Controller" but you get the point. For Numark it isn't half bad BUT they couldn't break away from their mold completely.

I couldn't careless about the way it looks. I'm more on functionality. Plus different people have different taste. I agree the SZ looks good.

Regarding sales of the SZ. There too many options to go for and the SX is not bad at all. All I'm saying with current economic situation here I doubt that DJs will just pick up the SZ or any other controller around that price bracket.



I completely agree. I am all about function, performance, reliability all before aesthetics BUT I was just replying to a comment someone else made. In terms of the sales though it is NOT speculation or a guess. It is simply reality and a direct observation of what is happening. The SX is still bad-ass in its own right as compared to most other controllers. I was only comparing it to my SZ as it is the only other controller I currently have. If I have enough time this weekend I will be picking up the NS7II though just to see how it is. I'm not a huge fan of moving platters (as I would rather the real thing than to emulate it) but I am all for changing my mindset on Numark. My outlook on them has been tainted over the past few years from the axis CD players/mixers all the way to the NS6 BUT I firmly believe the NS7II will be the device to change everything for me.


Back on topic though I firmly believe it is a better move for me to just get my unit exchanged even though I am fine with how it is now. 99% of the time the platter is fine sensitivity wise but still why should I allow myself to lose out while all expenses are being paid for this horrible mistake. MAKE MOVES!!
Ragman 1:19 AM - 11 April, 2014
Quote:
Quote:
Can't wait to see your comments Shadow... What type of lappy are you using?


This is my personal opinion of the DDJ-SZ compared to the NS7II. Now I'm basing my opinion with the SZ with no issues so I'm not gonna point out any issue/s of the SZ. I'll be looking at it as a 100% fully functional unit.
This is just my personal opinion on which unit is best for me. So I'm not going to go into which one has a better work flow out of the 2. Because it comes down to personal preference.

Pioneer DDJ-SZ:

The SZ is packed with features and everyone knows by now what they are (pretty much everyone) so I'm not going to list them out one by one. I actually don't mind the size of the SZ. It has a good layout and I love the digital display on the platters. For me the SZ is not heavy at all. The SZ looks very nice too. If you want to talk about "eye candy" then the SZ fits that title very well.

There's maybe a couple of things I think the SZ can do better on. One of them are the FX knobs. It feels a bit cheap. I'm not saying it's bad but most of the knobs can be a bit better. Other than that, the SZ is a fantastic unit. People won't regret buying one especially if they have owned Pioneer CDJs and mixers or always uses them when they work in the clubs.

Numark NS7II:

One thing I have to mention when I got this yesterday. I was surprised with the packaging. The NS7II came in a plain brown box. I thought to myself WTF! I expected it a bit more than the plain brown box with a "Numark" brand on it. But when I opened it, it had another box with all the pictures etc. All I'm saying is this was packed very well (could be just in my case).

Now back to my opinion of the NS7II. I like the size of the NS7II. For me it's just right. Not too small and not too big. I actually love the weight. When I took it out of the box it just feels more solid and the build quality just knocked me out!. I never owned a Numark controller so this is my very 1st one. I like the button placements as well. I think both the SZ have good layouts. Since I owned 2 Pioneer controllers, the SR and the SZ (the SZ I don't have anymore). I just need to familiarize myself with the NS7II's layout and functions which is not a big deal at all.

I'm not going to list all the features of the NS7II as everyone would know them by now. So to conclude my opinion on this 2 fantastic controllers. It just really depends on the DJ which one works for them the best. Can't really say anything bad about the DDJ-SZ or the NS7II.

For me since I grew up with turntables and learned DJing with turntables. I personally prefer the NS7II hands down. Like I said I'm not going into the pros and cons of this 2 controllers. We all know what they are and there's no need to start a comparison war between them.

For me coming from a turntable background, getting the NS7II out of the box and putting the platters together just made me smile. Someone could actually use those platters to kill someone lol. By the way I don't condone violence.

You will here a lot of white noise on the forums but until you've experienced the NS7II for yourself you'll never know the real deal. I mean for those DJs looking for something other then static cdj type platters. To each his own right. Glad to see you seen the light through your own eyes.
djmacklong 1:20 AM - 11 April, 2014
Quote:
Day 3 after sending 2 emails and STILL NO RESPONSE from Pioneer. Even though they specifically say to e-mail them. Basically this is Pioneer saying they don't care about those that have purchased this unit and are looking to put off dealing with it as long as possible.

After almost 20 years of using Pioneer products this is the worst treatment I have had. It's a shame they have left their customers behind.

And for those that will say "call them" I have been at work for the last three days so I could not. And, they specifically say to e-mail them.


I get all that, and *yes*, it's a ridiculous pain in the ass to deal with any of this in the first place. With that being said, with the sheer volume of these units that are going back, we have to be a proactive as possible on this stuff. I sent a direct email, filled out their online contact form that was linked directly to their message about this, *and* called 3 times. Waiting on an online response from a company this size is futile...we all know that by now. Sometimes we've gotta just be as persistent as possible and play as many angles as we can. It is what it is. If you can find 20 minutes during their operating hours tomorrow, make the call. You'll be much happier with the result.

*If you can time it right, I'd suggest calling *exactly* at 12:30. They're fresh off of lunch and the queue will have died down from the morning flood. I only had to wait about 5 minutes to get thru today.
DJTorchmusic 1:22 AM - 11 April, 2014
Quote:
Quote:
Quote:
Can't wait to see your comments Shadow... What type of lappy are you using?


This is my personal opinion of the DDJ-SZ compared to the NS7II. Now I'm basing my opinion with the SZ with no issues so I'm not gonna point out any issue/s of the SZ. I'll be looking at it as a 100% fully functional unit.
This is just my personal opinion on which unit is best for me. So I'm not going to go into which one has a better work flow out of the 2. Because it comes down to personal preference.

Pioneer DDJ-SZ:

Hmmm, It's got me thinking...

The SZ is packed with features and everyone knows by now what they are (pretty much everyone) so I'm not going to list them out one by one. I actually don't mind the size of the SZ. It has a good layout and I love the digital display on the platters. For me the SZ is not heavy at all. The SZ looks very nice too. If you want to talk about "eye candy" then the SZ fits that title very well.

There's maybe a couple of things I think the SZ can do better on. One of them are the FX knobs. It feels a bit cheap. I'm not saying it's bad but most of the knobs can be a bit better. Other than that, the SZ is a fantastic unit. People won't regret buying one especially if they have owned Pioneer CDJs and mixers or always uses them when they work in the clubs.

Numark NS7II:

One thing I have to mention when I got this yesterday. I was surprised with the packaging. The NS7II came in a plain brown box. I thought to myself WTF! I expected it a bit more than the plain brown box with a "Numark" brand on it. But when I opened it, it had another box with all the pictures etc. All I'm saying is this was packed very well (could be just in my case).

Now back to my opinion of the NS7II. I like the size of the NS7II. For me it's just right. Not too small and not too big. I actually love the weight. When I took it out of the box it just feels more solid and the build quality just knocked me out!. I never owned a Numark controller so this is my very 1st one. I like the button placements as well. I think both the SZ have good layouts. Since I owned 2 Pioneer controllers, the SR and the SZ (the SZ I don't have anymore). I just need to familiarize myself with the NS7II's layout and functions which is not a big deal at all.

I'm not going to list all the features of the NS7II as everyone would know them by now. So to conclude my opinion on this 2 fantastic controllers. It just really depends on the DJ which one works for them the best. Can't really say anything bad about the DDJ-SZ or the NS7II.

For me since I grew up with turntables and learned DJing with turntables. I personally prefer the NS7II hands down. Like I said I'm not going into the pros and cons of this 2 controllers. We all know what they are and there's no need to start a comparison war between them.

For me coming from a turntable background, getting the NS7II out of the box and putting the platters together just made me smile. Someone could actually use those platters to kill someone lol. By the way I don't condone violence.

You will here a lot of white noise on the forums but until you've experienced the NS7II for yourself you'll never know the real deal. I mean for those DJs looking for something other then static cdj type platters. To each his own right. Glad to see you seen the light through your own eyes.
DJTorchmusic 1:22 AM - 11 April, 2014
Quote:
Quote:
Quote:
Quote:
Can't wait to see your comments Shadow... What type of lappy are you using?


This is my personal opinion of the DDJ-SZ compared to the NS7II. Now I'm basing my opinion with the SZ with no issues so I'm not gonna point out any issue/s of the SZ. I'll be looking at it as a 100% fully functional unit.
This is just my personal opinion on which unit is best for me. So I'm not going to go into which one has a better work flow out of the 2. Because it comes down to personal preference.

Pioneer DDJ-SZ:

Hmmm, It's got me thinking...

The SZ is packed with features and everyone knows by now what they are (pretty much everyone) so I'm not going to list them out one by one. I actually don't mind the size of the SZ. It has a good layout and I love the digital display on the platters. For me the SZ is not heavy at all. The SZ looks very nice too. If you want to talk about "eye candy" then the SZ fits that title very well.

There's maybe a couple of things I think the SZ can do better on. One of them are the FX knobs. It feels a bit cheap. I'm not saying it's bad but most of the knobs can be a bit better. Other than that, the SZ is a fantastic unit. People won't regret buying one especially if they have owned Pioneer CDJs and mixers or always uses them when they work in the clubs.

Numark NS7II:

One thing I have to mention when I got this yesterday. I was surprised with the packaging. The NS7II came in a plain brown box. I thought to myself WTF! I expected it a bit more than the plain brown box with a "Numark" brand on it. But when I opened it, it had another box with all the pictures etc. All I'm saying is this was packed very well (could be just in my case).

Now back to my opinion of the NS7II. I like the size of the NS7II. For me it's just right. Not too small and not too big. I actually love the weight. When I took it out of the box it just feels more solid and the build quality just knocked me out!. I never owned a Numark controller so this is my very 1st one. I like the button placements as well. I think both the SZ have good layouts. Since I owned 2 Pioneer controllers, the SR and the SZ (the SZ I don't have anymore). I just need to familiarize myself with the NS7II's layout and functions which is not a big deal at all.

I'm not going to list all the features of the NS7II as everyone would know them by now. So to conclude my opinion on this 2 fantastic controllers. It just really depends on the DJ which one works for them the best. Can't really say anything bad about the DDJ-SZ or the NS7II.

For me since I grew up with turntables and learned DJing with turntables. I personally prefer the NS7II hands down. Like I said I'm not going into the pros and cons of this 2 controllers. We all know what they are and there's no need to start a comparison war between them.

For me coming from a turntable background, getting the NS7II out of the box and putting the platters together just made me smile. Someone could actually use those platters to kill someone lol. By the way I don't condone violence.

You will here a lot of white noise on the forums but until you've experienced the NS7II for yourself you'll never know the real deal. I mean for those DJs looking for something other then static cdj type platters. To each his own right. Glad to see you seen the light through your own eyes.


I may have to give this a try.
caliguy 1:22 AM - 11 April, 2014
Quote:
Quote:
In our experience of selling Pioneer controllers 99.% of the time its the users failure to read the manual and/or a software issue, not the hardware. I am not stating this is the case here but we see it all the time and have to take the time to walk the customer through the steps.

@ Caliguy....why the hell would you post that on my comment. I am not a new DJ and I am not new to Pioneer products. Also, I can read.

Just making a statement. Sorry.
shadow23 1:47 AM - 11 April, 2014
@Ragman you're 1000% correct about finding my soul mate. Not disrespecting the SZ, it's a great controller but I'm just in love with my NS7II.

Like I said people wanting the SZ will not be disappointed. It's just not for me.

Thank you Ragman, deejdave, saintsimon, djfreestyle, krossddj, DJTorchmusic, DJCity, Just Mike and to all of you involved in this thread I have nothing to add anymore in here. I've said my peace so I'm signing out. Keep mixing and enjoy the music. You guys are fantastic!
DJ Baby Raj 1:53 AM - 11 April, 2014
When you guys called in what did you mention? Just wanted to setup a repair for the sz for the platter sensitivity?
deejdave 1:55 AM - 11 April, 2014
Mention the words "Pioneer DDJ-SZ" and "WTF" and they should be able to point you to the correct channels........................
djmacklong 1:56 AM - 11 April, 2014
be sure to check if your platters are warped too. I'm putting a note inside my box specifying both problems.
djmacklong 1:57 AM - 11 April, 2014
just to be extra sure...
Dj Youkai 1:57 AM - 11 April, 2014
Quote:
When you guys called in what did you mention? Just wanted to setup a repair for the sz for the platter sensitivity?

Yep.. and make sure you mention the Free Shipping Labels. :)
DJ Baby Raj 2:01 AM - 11 April, 2014
Thanks!
xplicit 3:40 AM - 11 April, 2014
hey guys i got my 2nd unit, testing so far so good, came with firmware 1.12 out of box, and serato video license.

still testing tho… so far platters response is good…
DJ Baby Raj 3:40 AM - 11 April, 2014
Good news, build date? first 2 digits of serial ?
xplicit 3:44 AM - 11 April, 2014
march 2014
ncmp00

is that a good one?
DJ Baby Raj 3:45 AM - 11 April, 2014
i mean after the zeros...
xplicit 3:45 AM - 11 April, 2014
83
DJ Baby Raj 3:46 AM - 11 April, 2014
Cool, heard some in march were bad maybe you got lucky... Take a video of some testing
xplicit 3:49 AM - 11 April, 2014
will do, still testing... with one finger on it does stop but just now it stopped and when i move the platter while my finger was on it the song started back to play… so maybe this might be messed up too… but it not as bad as the first… more testing...
xplicit 4:34 AM - 11 April, 2014
guys i hear the jet effect , filter and pitch through the headphones but not the echo…
any help will be appreciated
xplicit 5:26 AM - 11 April, 2014
DDJ SZ second unit: youtu.be

its much better than he first one...
DJ Baby Raj 5:37 AM - 11 April, 2014
Quote:
DDJ SZ second unit: youtu.be

its much better than he first one...


Looks good bro... how about if you touch both platters? do they both hold?
saintsimon 7:52 AM - 11 April, 2014
Quote:
@Ragman you're 1000% correct about finding my soul mate. Not disrespecting the SZ, it's a great controller but I'm just in love with my NS7II.

Like I said people wanting the SZ will not be disappointed. It's just not for me.

Thank you Ragman, deejdave, saintsimon, djfreestyle, krossddj, DJTorchmusic, DJCity, Just Mike and to all of you involved in this thread I have nothing to add anymore in here. I've said my peace so I'm signing out. Keep mixing and enjoy the music. You guys are fantastic!

Glad to hear you are happy with the ns7ii shadow! Part if me is dying for that unit, but I need to learn to stick with my decision. Good luck on your future gigs!
Dj Lasse 8:16 AM - 11 April, 2014
Quote:
DDJ SZ second unit: youtu.be

its much better than he first one...

Hello. i also have the SZ with platters that don´t work as they should, i´m wating for spare sparts from Pioneer to arrive to the service center and then it will be fixed. My SZ is made in February and last serial numbers are 766.

On your serial number sticker, do you have a black dot marker on lower left side? That should be a verification on that the platter problem is solved and ready to use.
shadow23 8:24 AM - 11 April, 2014
Quote:
Quote:
@Ragman you're 1000% correct about finding my soul mate. Not disrespecting the SZ, it's a great controller but I'm just in love with my NS7II.

Like I said people wanting the SZ will not be disappointed. It's just not for me.

Thank you Ragman, deejdave, saintsimon, djfreestyle, krossddj, DJTorchmusic, DJCity, Just Mike and to all of you involved in this thread I have nothing to add anymore in here. I've said my peace so I'm signing out. Keep mixing and enjoy the music. You guys are fantastic!

Glad to hear you are happy with the ns7ii shadow! Part if me is dying for that unit, but I need to learn to stick with my decision. Good luck on your future gigs!

Thank you saintsimon!, Be patient and you'll get rewarded with a good SZ. Only a matter of time and the SZ will be the beast that you expected it to be. Like I said it's a great controller.
djmacklong 9:55 AM - 11 April, 2014
Sent mine tonight. Clock is ticking.
xplicit 12:13 PM - 11 April, 2014
Quote:
Quote:
DDJ SZ second unit: youtu.be

its much better than he first one...

Hello. i also have the SZ with platters that don´t work as they should, i´m wating for spare sparts from Pioneer to arrive to the service center and then it will be fixed. My SZ is made in February and last serial numbers are 766.

On your serial number sticker, do you have a black dot marker on lower left side? That should be a verification on that the platter problem is solved and ready to use.



I did not see any black dot...last numbers on mine are 837
its working pretty good so far, I did notice a couple of time when i placed my finger and the platter and moved it turned it, it continued playing. but only like twice this happened. I do think they need to make a sensitivity adjustment. I will do more testing tonight. Overall so far very solid, the right side platter did not seeing any prob, the video I made was just focused on the left side. Do you guys think from the video it looks to be a good piece?
xplicit 12:16 PM - 11 April, 2014
Quote:
Quote:
DDJ SZ second unit: youtu.be

its much better than he first one...


Looks good bro... how about if you touch both platters? do they both hold?



Hey bro, I did touch both platters and it seemed fine, I need to test more tho, I only have 5 more days to exchange again if there is a problem.
I did realise on the left side platter, I held it back with one finger and when moving back and forth the track started back to play but this only happened couple times. If i scratch like I normally should, I didnt notice any issue. From the video I posted, do you think it looks like a good piece?

also any advice on the effects? why I am unable to hear it back on the headphones.

thank you.
xplicit 12:28 PM - 11 April, 2014
Oh and just a quick FYI for scratch djs, the tension control makes it so much better to scratch like on the 2000s. I have the 850s and they are awesome cdjs but when you can adjust the weight of the platter, it makes it much better... but nothing can beat the feeling of vinyl. If you want the bells and whistles tho, then the SZ packs a great punch.
I still love my rane ttm57 and 850s but the SZ does have a great set of features in one system. You can do some serious mixing on the fly with effects and seemless transitions utilizing four decks.

I just hope that I don't see more platter issue on mines fingers crossed!
well keep you guys posted after more testing.
thorissr 12:33 PM - 11 April, 2014
Quote:
Oh and just a quick FYI for scratch djs, the tension control makes it so much better to scratch like on the 2000s. I have the 850s and they are awesome cdjs but when you can adjust the weight of the platter, it makes it much better... but nothing can beat the feeling of vinyl. If you want the bells and whistles tho, then the SZ packs a great punch.

I still love my rane ttm57 and 850s but the SZ does have a great set of features in one system. You can do some serious mixing on the fly with effects and seemless transitions utilizing four decks.



I just hope that I don't see more platter issue on mines fingers crossed!

well keep you guys posted after more testing.



Great points in regards to tension adjust and scratching as i've notice it as well. Hope everything stays good for you.
xplicit 12:38 PM - 11 April, 2014
Quote:
Quote:
Oh and just a quick FYI for scratch djs, the tension control makes it so much better to scratch like on the 2000s. I have the 850s and they are awesome cdjs but when you can adjust the weight of the platter, it makes it much better... but nothing can beat the feeling of vinyl. If you want the bells and whistles tho, then the SZ packs a great punch.

I still love my rane ttm57 and 850s but the SZ does have a great set of features in one system. You can do some serious mixing on the fly with effects and seemless transitions utilizing four decks.



I just hope that I don't see more platter issue on mines fingers crossed!

well keep you guys posted after more testing.



Great points in regards to tension adjust and scratching as i've notice it as well. Hope everything stays good for you.



Thanks man, I do hope it works out as well.
You have a good SZ?
thorissr 12:50 PM - 11 April, 2014
Yes..lucked up and got a functioning one on the first go.
xplicit 12:56 PM - 11 April, 2014
Quote:
Yes..lucked up and got a functioning one on the first go.



That is awesome!

did you see the video? from the looks of it do you think mine seems like a good unit?
DJ. L.A. Styles 1:07 PM - 11 April, 2014
DDJ SZ second unit: youtu.be
xplicit that's looking good bro, which store did you get this one from? whish mine was atlease working like that congrats hope no other issue pop up for you. cheer's
thorissr 1:25 PM - 11 April, 2014
Quote:
Quote:
Yes..lucked up and got a functioning one on the first go.



That is awesome!

did you see the video? from the looks of it do you think mine seems like a good unit?
,

Based on your video everything looks good to go. I'm the first to say that if my unit was inoperable in any form shape or fashion, I would remedy the issue with a return or exchange. On the flip side, in order to even notice this problem exists it would have to have reared its ugly head via the style in which you use your platter...i.e. one finger.

My personal style of back cueing, scratching, dropping a song in etc. would NEVER encompass one finger. You know how sometimes you do something without knowing you are actually doing? Well after reading this thread and testing my unit out I went a step further by performing a 1 hour routine with a mental focus on the way I use my platters. During this time I never use either platter with one finger, so in theory if I never saw this thread I wouldn't have known that SZ's suffered from this issue. Who knows, maybe that one in a million chance when I would be performing live and in the groove, I might have grab it with one finger and ucked up a perfect transition.

Long story short, this thread was very helpful and brought attention to this issue even for DJs like myself who wouldn't use one finger. Affording us the opportunity to demand a fully operation unit as advertised. Now I will end this post by saying...just imagine how many more people are out there with this issue that may never know exists because 1) they naturally don't use 1 finger platter movements or 2) they haven't read up on this thread to know the issue may potentially exist on their unit.

Peace!!
thorissr 1:37 PM - 11 April, 2014
If I may, I would like to say that if you Google something along the lines of "Pioneer DDJ SZ" guess what is the number one site that comes up? You got it!!! This very thread is the number one hit when a person performs a simple search on this product. I say keep the thread alive for our fellow DJs who may consider purchasing this unit and/or until this issue is remedied and behind us!!

Hey we may even reach elite status as a "trending topic" :).

Peace!!
xplicit 2:17 PM - 11 April, 2014
Quote:
Quote:
Quote:
Yes..lucked up and got a functioning one on the first go.



That is awesome!

did you see the video? from the looks of it do you think mine seems like a good unit?
,

Based on your video everything looks good to go. I'm the first to say that if my unit was inoperable in any form shape or fashion, I would remedy the issue with a return or exchange. On the flip side, in order to even notice this problem exists it would have to have reared its ugly head via the style in which you use your platter...i.e. one finger.

My personal style of back cueing, scratching, dropping a song in etc. would NEVER encompass one finger. You know how sometimes you do something without knowing you are actually doing? Well after reading this thread and testing my unit out I went a step further by performing a 1 hour routine with a mental focus on the way I use my platters. During this time I never use either platter with one finger, so in theory if I never saw this thread I wouldn't have known that SZ's suffered from this issue. Who knows, maybe that one in a million chance when I would be performing live and in the groove, I might have grab it with one finger and ucked up a perfect transition.

Long story short, this thread was very helpful and brought attention to this issue even for DJs like myself who wouldn't use one finger. Affording us the opportunity to demand a fully operation unit as advertised. Now I will end this post by saying...just imagine how many more people are out there with this issue that may never know exists because 1) they naturally don't use 1 finger platter movements or 2) they haven't read up on this thread to know the issue may potentially exist on their unit.

Peace!!



Bro I rate this 1000+

That is exactly what I was thinking and you summed it up perfectly!
I rarely ever use one finger for scratching either.
damehype 3:07 PM - 11 April, 2014
I can't get the crossfader cut sharp enough. I've gone into advanced settings and adjusted it to zero but there's still some "play" before the sound cuts in. Anyone else experience this?
xplicit 3:12 PM - 11 April, 2014
Quote:
I can't get the crossfader cut sharp enough. I've gone into advanced settings and adjusted it to zero but there's still some "play" before the sound cuts in. Anyone else experience this?



I have not noticed that yet but I will check on it.

are you able to hear the effects through the headphones?
dj-freestyle 3:17 PM - 11 April, 2014
Mine cuts pretty close. when you adjusted in settings witch way did you leabe the lights on the eq. all of them off?
Just Mike 3:21 PM - 11 April, 2014
Quote:
I can't get the crossfader cut sharp enough. I've gone into advanced settings and adjusted it to zero but there's still some "play" before the sound cuts in. Anyone else experience this?

Yes!!! It is horrible when scrubbing in a song. The SX and the NS7II do not have this issue. could not adjust the curve enough.
damehype 3:25 PM - 11 April, 2014
Quote:
Quote:
I can't get the crossfader cut sharp enough. I've gone into advanced settings and adjusted it to zero but there's still some "play" before the sound cuts in. Anyone else experience this?

Yes!!! It is horrible when scrubbing in a song. The SX and the NS7II do not have this issue. could not adjust the curve enough.


Good to know I'm not crazy. Maybe the fix will fix that also
damehype 3:26 PM - 11 April, 2014
Quote:
Mine cuts pretty close. when you adjusted in settings witch way did you leabe the lights on the eq. all of them off?


To the left. All lights off
damehype 3:27 PM - 11 April, 2014
And what size flathead did you guys use to adjust crossfader tension? I thought I saw the size listed before
Just Mike 3:28 PM - 11 April, 2014
Quote:
Quote:
Quote:
I can't get the crossfader cut sharp enough. I've gone into advanced settings and adjusted it to zero but there's still some "play" before the sound cuts in. Anyone else experience this?

Yes!!! It is horrible when scrubbing in a song. The SX and the NS7II do not have this issue. could not adjust the curve enough.


Good to know I'm not crazy. Maybe the fix will fix that also

A lot of DJ's will not notice this if they don't scratch, but for me, it was a problem.
Just Mike 3:40 PM - 11 April, 2014
To all my fellow DJ's....Good Luck with your SZ. It is an awesome piece of hardware when it is working correctly (we know those units exist). Also thanks to the guys with the working units that gave us hope that all of the SZ's are not defective. After my second unit had "issues" I decided to return for refund. I took the money and purchased a Start-up DJ kit for a NOOB-In Training....ie: Speakers, laptop and controller. It's good to give back!

Again....Thanks for all of the feedback!
DjCity 3:43 PM - 11 April, 2014
When I hey my unit back, if I'm still not happy with it, I might just go ahead and get the 2000nexus. I already have a Rane 64.
DJ. L.A. Styles 4:04 PM - 11 April, 2014
xplicit do you mind shearing which music store and location you got your SZ from i believe we are in the same area in canada, im returing mine 2moro.
thank.
thorissr 4:05 PM - 11 April, 2014
Quote:
To all my fellow DJ's....Good Luck with your SZ. It is an awesome piece of hardware when it is working correctly (we know those units exist). Also thanks to the guys with the working units that gave us hope that all of the SZ's are not defective. After my second unit had "issues" I decided to return for refund. I took the money and purchased a Start-up DJ kit for a NOOB-In Training....ie: Speakers, laptop and controller. It's good to give back!



Again....Thanks for all of the feedback!


Mike ya gotta do what ya gotta do!! I'm pretty sure you made a sound decision based on your situation. Now you have a complete set..good luck in your endeavors.

Peace!!
Just Mike 4:12 PM - 11 April, 2014
Quote:
Quote:
To all my fellow DJ's....Good Luck with your SZ. It is an awesome piece of hardware when it is working correctly (we know those units exist). Also thanks to the guys with the working units that gave us hope that all of the SZ's are not defective. After my second unit had "issues" I decided to return for refund. I took the money and purchased a Start-up DJ kit for a NOOB-In Training....ie: Speakers, laptop and controller. It's good to give back!



Again....Thanks for all of the feedback!


Mike ya gotta do what ya gotta do!! I'm pretty sure you made a sound decision based on your situation. Now you have a complete set..good luck in your endeavors.


Peace!!

Thorissr.....Thanks, the complete set-up is for a new dj that I am coaching. I still have my NS7ll and DDJ-SX....Nothing being added to my arsenal....Lol!
Have a good one!
saintsimon 4:13 PM - 11 April, 2014
Just Mike - did you say, you returned the SZ because you noticed when you had both the left and right deck playing, the left jog wheel was displaying both markers?
That's really strange if that's the case, I wonder what happened...

Also, anyone else feel like they were on wait long enough with Pioneer customer service to have that 15 second track play over and over in their head?
thorissr 4:14 PM - 11 April, 2014
Quote:
Quote:
I can't get the crossfader cut sharp enough. I've gone into advanced settings and adjusted it to zero but there's still some "play" before the sound cuts in. Anyone else experience this?


Yes!!! It is horrible when scrubbing in a song. The SX and the NS7II do not have this issue. could not adjust the curve enough.


Just came back from a scratch session after this report and all appears well on my unit..I even brought my NS72 out for comparison and my fader cuts are better on the SZ. The reason I say that is because the throw length is larger on the SZ and because of this it accommodates my style. The software also reflects the dial knob on the SZ. Are you on 1.6.1?
What firmware version are you on? Just curious.

Thanks
Melvin Gauld 4:19 PM - 11 April, 2014
Just received this from the store I bought mine from (music-store.de) I got it shipped in from Germany to me in the UK as it saved a couple of hundred due to the euro/sterling exchange rate :
--------
Hi Melvin,

Thank you for your message.
Unfortunately I could not reach you by phone.

Concerning the jogwheel error, Pioneer takes back all the faulty controllers to replace the chip that is responsible for the faulty behaviour of these jogwheels.

Therefore we have to take back your controller and forward it to our Pioneer service center in Germany.

You will receive freeway tickets from us for returning your unit to us.

Please be aware that the repair can take 2 weeks.

Best regards

-----

Quite interesting another source confirming it's a faulty chip.

Hopefully this will mean I end up with a unit that actually works. Although extremely happy Pioneer seems to be on the case worldwide sorting this out I'm really pissed off I parted with almost £1,600 and won't have what I paid for in my hands by the time I receive back my unit for around a month. I would hope Pioneer offers some sort of compensation or good will gesture for their failure in selling a working product. I highly doubt that will happen though. I'd even be surprised to see an apology because for some reason they are too self-important to admit details of the problem.
thorissr 4:20 PM - 11 April, 2014
Quote:
Quote:
Quote:
To all my fellow DJ's....Good Luck with your SZ. It is an awesome piece of hardware when it is working correctly (we know those units exist). Also thanks to the guys with the working units that gave us hope that all of the SZ's are not defective. After my second unit had "issues" I decided to return for refund. I took the money and purchased a Start-up DJ kit for a NOOB-In Training....ie: Speakers, laptop and controller. It's good to give back!

Cool!!! Nice to see people giving back :)







Again....Thanks for all of the feedback!




Mike ya gotta do what ya gotta do!! I'm pretty sure you made a sound decision based on your situation. Now you have a complete set..good luck in your endeavors.





Peace!!


Thorissr.....Thanks, the complete set-up is for a new dj that I am coaching. I still have my NS7ll and DDJ-SX....Nothing being added to my arsenal....Lol!

Have a good one!
DJ Baby Raj 4:31 PM - 11 April, 2014
Wish Pioneer would just tell us the serial numbers that have this issue, would save their call centers a lot of traffic and give others a piece of mind.....
Melvin Gauld 4:33 PM - 11 April, 2014
I would guess based on the nature of bad batches eg within bad batches their will be some good ones, this would be impossible.
DJ Baby Raj 4:34 PM - 11 April, 2014
Quote:
I would guess based on the nature of bad batches eg within bad batches their will be some good ones, this would be impossible.


True... Mine was built in January with serial #396 and had a bad chip.
thorissr 4:37 PM - 11 April, 2014
Quote:
Wish Pioneer would just tell us the serial numbers that have this issue, would save their call centers a lot of traffic and give others a piece of mind.....


+1000000

In this world common sense and business "cents" are worlds apart. Take it from someone who had the displeasure of working in Corporate America for 22 years.
saintsimon 4:40 PM - 11 April, 2014
To confirm - I've verified with the customer rep. they will not return the retail box to you.

If you need the retail box (for resale or any other reason), you must send the unit in another box!

***They do not tell you this unless you ask.
saintsimon 4:43 PM - 11 April, 2014
Does anyone know where one can obtain a box with the same dimensions?
djmacklong 5:04 PM - 11 April, 2014
Go to Guitar Center and get an empty guitar box. Get bubble wrap at FedEx when you drop your unit off.
dj-freestyle 5:15 PM - 11 April, 2014
yep get a guitar box and ive been scratching on it and then on my sx and much better cut and feel on sz fader. much better. can actually cut pretty good for a guy who isnt a killer scratch dj.
Melvin Gauld 5:42 PM - 11 April, 2014
Let this string be both a warning and a positive to all potential PIONEER DJ product customers. If it's a new to market device, there's a damn good chance something's up with it. On the other hand, they will fix it up once the guinea pigs have field tested their hardware. Be prepared for a few headaches if you are one of the early adopters. Props to all comments that proceeded this saying words to that effect.
thorissr 5:54 PM - 11 April, 2014
Quote:
yep get a guitar box and ive been scratching on it and then on my sx and much better cut and feel on sz fader. much better. can actually cut pretty good for a guy who isnt a killer scratch dj.


Freestyle I'm with you on the point of the SZ fader...smooth as butter!!
thorissr 6:03 PM - 11 April, 2014
Quote:
Let this string be both a warning and a positive to all potential PIONEER DJ product customers. If it's a new to market device, there's a damn good chance something's up with it. On the other hand, they will fix it up once the guinea pigs have field tested their hardware. Be prepared for a few headaches if you are one of the early adopters. Props to all comments that proceeded this saying words to that effect.


In regards to new to the market devices, I agree with all your points 100%. However, some of us are gear junkies (me raising my hand) and have to have the latest and greatest as soon as it drops. Then think about it...not too many noobs are going to jump on a piece of gear of this caliber without first getting feedback from DJs who know what to look for and spot issues on day one after unwrapping their new gear, and reporting back via forums or videos.

Someone has to be the guinea pig (Guess it will be me :( ), to run new gear through the paces and report back to the masses on their likes or dislikes. If not it'll be a stale mate with no one purchasing new market gear, especially gear classified as "Pro" gear.



Peace!!
saintsimon 6:08 PM - 11 April, 2014
Also, serato video for first batch is a decent incentive. $150 license.
DJ_X_Trodinaire 6:10 PM - 11 April, 2014
Guea
Quote:
Quote:
Let this string be both a warning and a positive to all potential PIONEER DJ product customers. If it's a new to market device, there's a damn good chance something's up with it. On the other hand, they will fix it up once the guinea pigs have field tested their hardware. Be prepared for a few headaches if you are one of the early adopters. Props to all comments that proceeded this saying words to that effect.


In regards to new to the market devices, I agree with all your points 100%. However, some of us are gear junkies (me raising my hand) and have to have the latest and greatest as soon as it drops. Then think about it...not too many noobs are going to jump on a piece of gear of this caliber without first getting feedback from DJs who know what to look for and spot issues on day one after unwrapping their new gear, and reporting back via forums or videos.

Someone has to be the guinea pig (Guess it will be me :( ), to run new gear through the paces and report back to the masses on their likes or dislikes. If not it'll be a stale mate with no one purchasing new market gear, especially gear classified as "Pro" gear.



Peace!!


Amen! I prefer to be called gearwhore than a guinea pig LOL
Nicholy 6:11 PM - 11 April, 2014
This has to be the most active thread in a long time, lol. I've been following and decided to go ahead an order through AMS. Backordered til approx April 26...unless they are now sorting things out...
dj-freestyle 6:25 PM - 11 April, 2014
Ya nobody will have a new batch for a little while. Im sure they had to stop production and find the issue and re do a bunch. has to be a process and actually we werent g pigs on this. the sx was g pig . this just happened to be a bad batch of chips that got thru. The sx was new tech to them . there first touch platter so i expected issues and it got fixed so i didnt worrry about sz. shit happens.
DJ. L.A. Styles 6:50 PM - 11 April, 2014
for those that recieve the SZ with the video license and had to return there unit back to the store does this licence need to go back in the box? i recieve one with mine, i have never use video before but would like to give it a try can some one advise, i'm returing mine back tomorrow not sure if the next one would have a video license.
DJ Baby Raj 6:51 PM - 11 April, 2014
Honestly most of those Pro audio guys wouldn't even know if a Video voucher was in it lol....
DJ. L.A. Styles 6:51 PM - 11 April, 2014
return my sz tomorrow is what i meant to say
DJ. L.A. Styles 6:53 PM - 11 April, 2014
so this license has nothing to do with the player like the SDJ license right?
DJ Baby Raj 6:54 PM - 11 April, 2014
SDJ works automatically with the SZ the code is for the expansion of Seato Video keep the code Lol... take a picture of it :P
dj-freestyle 6:55 PM - 11 April, 2014
No ,keep the license. dont send it back. no no no
Nicholy 6:55 PM - 11 April, 2014
Quote:
so this license has nothing to do with the player like the SDJ license right?


Correct it's separate...
dj-freestyle 6:56 PM - 11 April, 2014
I have like 3 extra license. keep buying products that come with it . lol
DJ. L.A. Styles 6:59 PM - 11 April, 2014
thank everyone i will hold on to it glad i ask.
thorissr 7:02 PM - 11 April, 2014
Quote:
Honestly most of those Pro audio guys wouldn't even know if a Video voucher was in it lol....


Correct....Keep it!! Don't return your unit with the video license....as a matter a fact they (Retailer) wouldn't know if your unit was one of them that received a Serato video license. Look at it this way..it's a compensation for your inconvenience:).
thorissr 7:05 PM - 11 April, 2014
Quote:
Guea
Quote:
Quote:
Let this string be both a warning and a positive to all potential PIONEER DJ product customers. If it's a new to market device, there's a damn good chance something's up with it. On the other hand, they will fix it up once the guinea pigs have field tested their hardware. Be prepared for a few headaches if you are one of the early adopters. Props to all comments that proceeded this saying words to that effect.


In regards to new to the market devices, I agree with all your points 100%. However, some of us are gear junkies (me raising my hand) and have to have the latest and greatest as soon as it drops. Then think about it...not too many noobs are going to jump on a piece of gear of this caliber without first getting feedback from DJs who know what to look for and spot issues on day one after unwrapping their new gear, and reporting back via forums or videos.

Someone has to be the guinea pig (Guess it will be me :( ), to run new gear through the paces and report back to the masses on their likes or dislikes. If not it'll be a stale mate with no one purchasing new market gear, especially gear classified as "Pro" gear.



Peace!!


Amen! I prefer to be called gearwhore than a guinea pig LOL



Hahaha!! I guess you are right. I'd prefer to be labeled as a "whore" than a "pig" :) !!!
Nicholy 7:06 PM - 11 April, 2014
Quote:

Hahaha!! I guess you are right. I'd prefer to be labeled as a "whore" than a "pig" :) !!!


Gear Whore Man Pig
DJ Baby Raj 7:12 PM - 11 April, 2014
Quote:
Quote:
Honestly most of those Pro audio guys wouldn't even know if a Video voucher was in it lol....


Correct....Keep it!! Don't return your unit with the video license....as a matter a fact they (Retailer) wouldn't know if your unit was one of them that received a Serato video license. Look at it this way..it's a compensation for your inconvenience:).


Yes sir!!
dj-freestyle 7:12 PM - 11 April, 2014
i get called a gear whore all the time so its a badge of honor to me.
dj-freestyle 7:12 PM - 11 April, 2014
Im on facebook if any guys want to talk shop under dj freestlye.
Melvin Gauld 7:14 PM - 11 April, 2014
Quote:
Quote:
Let this string be both a warning and a positive to all potential PIONEER DJ product customers. If it's a new to market device, there's a damn good chance something's up with it. On the other hand, they will fix it up once the guinea pigs have field tested their hardware. Be prepared for a few headaches if you are one of the early adopters. Props to all comments that proceeded this saying words to that effect.


In regards to new to the market devices, I agree with all your points 100%. However, some of us are gear junkies (me raising my hand) and have to have the latest and greatest as soon as it drops. Then think about it...not too many noobs are going to jump on a piece of gear of this caliber without first getting feedback from DJs who know what to look for and spot issues on day one after unwrapping their new gear, and reporting back via forums or videos.

Someone has to be the guinea pig (Guess it will be me :( ), to run new gear through the paces and report back to the masses on their likes or dislikes. If not it'll be a stale mate with no one purchasing new market gear, especially gear classified as "Pro" gear.



Peace!!


Well said :-)
dj-freestyle 7:14 PM - 11 April, 2014
I think baby raj hit me up.
Melvin Gauld 7:15 PM - 11 April, 2014
Quote:
Quote:
Hahaha!! I guess you are right. I'd prefer to be labeled as a "whore" than a "pig" :) !!!


Gear Whore Man Pig


Hahaha, priceless ;-)
DJ. L.A. Styles 7:19 PM - 11 April, 2014
gatcha! just wan't sure how the video voucher work, but glad i ask thank again!
thorissr 7:23 PM - 11 April, 2014
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!
dj-freestyle 7:26 PM - 11 April, 2014
Ya i got issues to. i own pretty much every serato record ever made plus the equipment is over flowing. its sorta a problem. lol
Melvin Gauld 7:26 PM - 11 April, 2014
Quote:
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!


Making me laugh man.
thorissr 7:28 PM - 11 April, 2014
Quote:
Quote:
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!


Making me laugh man.


Melvin you know I'm right :) Anyway Google Wallet is a Man's Best Friend, that is if you're married.
DJTorchmusic 7:31 PM - 11 April, 2014
Quote:
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!


LOL! It sounds like Wifey knows her stuff! Is she a Doctor?
thorissr 7:48 PM - 11 April, 2014
Quote:
Quote:
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!


LOL! It sounds like Wifey knows her stuff! Is she a Doctor?



Shhhhhttt....Don't I wish she was M.D. or even a Ph.D, but seriously she has her Master's in Psychology, hence the constant mind games. Although she has yet to discover I have a degree in Street Smarts...no amount of college credit hours can teach you that :)
DJTorchmusic 8:07 PM - 11 April, 2014
Quote:
Quote:
Quote:
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!


LOL! It sounds like Wifey knows her stuff! Is she a Doctor?



Shhhhhttt....Don't I wish she was M.D. or even a Ph.D, but seriously she has her Master's in Psychology, hence the constant mind games. Although she has yet to discover I have a degree in Street Smarts...no amount of college credit hours can teach you that :)


A Masters in Psychology ?

Bruh, are you sure she don't know? Women have this way of knowing stuff we don't think they know lol. That stacked on top of a Masters makes her a bonafide mind reader :-) .
thorissr 8:15 PM - 11 April, 2014
Quote:
Quote:
Quote:
Quote:
Quote:
i get called a gear whore all the time so its a badge of honor to me.



It depends on who it's coming from...ask the "wifey" and she says I'm a compulsive spender who needs professional counseling! Hmmmm.. If I remember correctly she classified it as Bi-Polar disorder with a touch of Manic Depression (No offense intended). Sometimes I will wait for her to leave home and then I will switch out decks and when she comes into my man cave while I'm mixing she doesn't even notice that I'm mixing on different equipment I purposefully left her out of the loop on when I bought it.

Back on topic!!


LOL! It sounds like Wifey knows her stuff! Is she a Doctor?



Shhhhhttt....Don't I wish she was M.D. or even a Ph.D, but seriously she has her Master's in Psychology, hence the constant mind games. Although she has yet to discover I have a degree in Street Smarts...no amount of college credit hours can teach you that :)


A Masters in Psychology ?

Bruh, are you sure she don't know? Women have this way of knowing stuff we don't think they know lol. That stacked on top of a Masters makes her a bonafide mind reader :-) .


She claims she has this "feeling"...I know you heard that before. It's officially labeled as a "Woman's Intuition". Don't fall for the hype....it's a trick to make you confess.

They even wake up and tell you..."honey I had a dream" about whatever the they want you to confess to. The Neanderthal in me says to "lie til you die"....and I always stuck with that theme. Going on 20 years of marriage with no end in sight...at least as I see it today.

Now tomorrow I may be singing the "Blues" :)
thorissr 8:26 PM - 11 April, 2014
I know we are wayyyyy off topic and I apologize for being a participant in the derailment of this topic.

I just wanted to clarify to all our ♀ DJs out there, please don't take offense to my remarks. Just having a good time after a long week. If a ♀ would like to comment or enlighten the ♂, we can most definitely pick this up in the General forum.

I'm outta here!!!
caliguy 8:35 PM - 11 April, 2014
Quote:
I know we are wayyyyy off topic and I apologize for being a participant in the derailment of this topic.

I just wanted to clarify to all our ♀ DJs out there, please don't take offense to my remarks. Just having a good time after a long week. If a ♀ would like to comment or enlighten the ♂, we can most definitely pick this up in the General forum.

I'm outta here!!!

I enjoy reading your posts bro. We needed that comedic relief in this thread. Thanks.
DJTorchmusic 8:46 PM - 11 April, 2014
Quote:
Quote:
I know we are wayyyyy off topic and I apologize for being a participant in the derailment of this topic.

I just wanted to clarify to all our ♀ DJs out there, please don't take offense to my remarks. Just having a good time after a long week. If a ♀ would like to comment or enlighten the ♂, we can most definitely pick this up in the General forum.

I'm outta here!!!

I enjoy reading your posts bro. We needed that comedic relief in this thread. Thanks.



+100
Sulli 9:01 PM - 11 April, 2014
Quote:
To confirm - I've verified with the customer rep. they will not return the retail box to you.

If you need the retail box (for resale or any other reason), you must send the unit in another box!

***They do not tell you this unless you ask.


That's weird, the rep I spoke to said I will get my box back. Are you in the US?
Sulli 9:04 PM - 11 April, 2014
Quote:
Also, serato video for first batch is a decent incentive. $150 license.


That's one of the reasons I bit on the first batch. Glad I got the voucher but unfortunate my unit was faulty..
Dj Youkai 9:05 PM - 11 April, 2014
Quote:
Also, serato video for first batch is a decent incentive. $150 license.

100+
Dj Youkai 9:07 PM - 11 April, 2014
Quote:
for those that recieve the SZ with the video license and had to return there unit back to the store does this licence need to go back in the box? i recieve one with mine, i have never use video before but would like to give it a try can some one advise, i'm returing mine back tomorrow not sure if the next one would have a video license.

If you are sending it for repair.. All They Want is the Controller. You don't even have to send the USB Cable or the Power Cable. Just the Controller.
damehype 10:06 PM - 11 April, 2014
Quote:
Quote:
yep get a guitar box and ive been scratching on it and then on my sx and much better cut and feel on sz fader. much better. can actually cut pretty good for a guy who isnt a killer scratch dj.


Freestyle I'm with you on the point of the SZ fader...smooth as butter!!


Something must be wrong with mine then. What firmware you guys on?
Dj Youkai 10:36 PM - 11 April, 2014
YAY!! FINALLY GOT MY LABEL!!!! Hope there's time to bring it to FEDEX today.
VJ Justin Allen 11:35 PM - 11 April, 2014
Day 4 and still no return e-mail from Pioneer. Tried to call today but after 45 minutes of holding I just couldn't wait any longer. Basically don't bother contacting Pioneer the way they say to contact them.

Pioneer customer service is a joke. They obviously do not care about their customers. Beyond pissed off.

As to those who are looking for a quick return of their units form Pioneer...I have been told from two dealers they are not looking to have anything returned to them for weeks, if not longer.
xplicit 11:42 PM - 11 April, 2014
Quote:
DDJ SZ second unit: youtu.be
xplicit that's looking good bro, which store did you get this one from? whish mine was atlease working like that congrats hope no other issue pop up for you. cheer's




bro i got it from canadacomputers.

I need help with something. are you able to hear the hardware effects on your headphones?
the echo, filter, pitch etc??
I cant hear the effects on my headphone but you can hear it on the masterout
djmacklong 11:47 PM - 11 April, 2014
Quote:
Day 4 and still no return e-mail from Pioneer. Tried to call today but after 45 minutes of holding I just couldn't wait any longer. Basically don't bother contacting Pioneer the way they say to contact them.

Pioneer customer service is a joke. They obviously do not care about their customers. Beyond pissed off.

As to those who are looking for a quick return of their units form Pioneer...I have been told from two dealers they are not looking to have anything returned to them for weeks, if not longer.


So wack.
xplicit 12:07 AM - 12 April, 2014
I need help with something. anyone are you able to hear the hardware effects on your headphones?
the echo, filter, pitch etc??
I cant hear the effects on my headphone but you can hear it on the masterout
damehype 12:19 AM - 12 April, 2014
Have you pressed the Master Cue and turned up the master gain?
deejdave 12:38 AM - 12 April, 2014
Quote:
I need help with something. anyone are you able to hear the hardware effects on your headphones?
the echo, filter, pitch etc??
I cant hear the effects on my headphone but you can hear it on the masterout


This is the way it was intended. and you can hear it on your headphones if you set the cue/master knob to master and select the cue button under the master volume.
Dj Youkai 4:30 AM - 12 April, 2014
Okay, got it sent today. Now I'll just be counting the days and see how fast it comes back to me. :-)
DJ_X_Trodinaire 4:33 AM - 12 April, 2014
lucky for the owners who lives on the west coast.

Shipping from the east via FedEx ground is 5 days!
Dj Youkai 4:35 AM - 12 April, 2014
Quote:
lucky for the owners who lives on the west coast.

Shipping from the east via FedEx ground is 5 days!

Dayam, that sucks, at least is free shipping now. :-)
xplicit 4:37 AM - 12 April, 2014
Quote:
Quote:
I need help with something. anyone are you able to hear the hardware effects on your headphones?
the echo, filter, pitch etc??
I cant hear the effects on my headphone but you can hear it on the masterout


This is the way it was intended. and you can hear it on your headphones if you set the cue/master knob to master and select the cue button under the master volume.



ok will check.. thanks guys
xplicit 4:38 AM - 12 April, 2014
Quote:
Have you pressed the Master Cue and turned up the master gain?



I did, i will test again...
thanks for your help
DJDynasty 6:03 AM - 12 April, 2014
I dont know if this was posted here already
I called support and got a fedex return label emailed to me.
www.pioneerelectronics.com
Melvin Gauld 8:27 AM - 12 April, 2014
Been told two weeks whilst it gets repaired.

Excuse me Pioneer, can I borrow a couple of cdj nexus and an srm 900 whilst you correct your royal fuck up? Oh, I can't - OK hope your enjoying my money whilst I have nothing more than a long string of emails and lost time figuring out what the hell it was you sold to me.

Guess you've figured it out and it's getting sorted - for that I'm grateful. Ever thought of releasing an official apology, maybe submitting a voucher for a few of your FX? It really would be a nice (and the right thing) to do and may remove the nasty taste I and I'm sure many other have in our mouths following this fiasco.

Just saying.....maybe it's just me that thinks this is all just a bit well you know, rough.

If my car had to be recalled, pretty sure I would be given one to get me about whilst it got repaired. Why shouldn't the same rule apply here as you've had my payment for a product for almost a month now and I've had no more than two days of use of a faulty product.
deejdave 10:17 AM - 12 April, 2014
srm 900? If you ask your shop they should be willing to lend a replacement unit of some sort. I know others have had such luck. The only thing is it won't be CDJ-2000 Nexus's & 900 SRT. I mean with your analogy if your Lexus got recalled they wouldn't issue a Ferrari in the meantime.

Quote:
maybe submitting a voucher for a few of your FX?

Serato has FX packs NOT Pioneer & I don't think it is Serato's responsibility to fix Pioneers mistake.

Although I see your frustration I don't share it. When making a move on to a new & untested (in the field) kit a backup should always be at the ready. May I ask how you ended up with nothing? Also may I ask where it has been that you only got two days of use out of it?


serato.com
Melvin Gauld 11:23 AM - 12 April, 2014
I have a back up and the two days is how long I had the unit before I sent it back to the store. Also, yes point taken it isn't Seratos fault but maybe a voucher paid for by pio as a way of compensation? Just a thought. The comment regarding a loan of other gear is tongue in cheek due to the way I feel after buying a product with such a major fault. Yes the gear is new to market. It seems some of the DJ community have accepted new gear will always be glitchy/faulty etc etc. Although I understand and respect that view I whole heartedly disagree with it. These companies have more than enough of a budget to have a much more stringent Qc process in place. These units were not checked before leaving the building or none of this would have happened in the first place. It's only a piece of equipment at the end of the day but I still think this being pro gear and all the companies producing it should at least have a half decent QC process is place. We as the consumer deserve that surely.
DJ. L.A. Styles 11:33 AM - 12 April, 2014
Xplicit try what was mentioned above I have already pack up mine to take back today for a replacement I will test when I get the next one finger cross
deejdave 11:40 AM - 12 April, 2014
Absolutely BUT this appears to be a batch related issue (as issues like this usually are) and when testing for batch issues it is entirely up to chance on finding any issues. ESPECIALLY when first finding them as they are unsure of what to look for. Quite honestly the fact that Pioneer has stepped up and are footing the shipping bill is actually a HUGE step up from what you can expect elsewhere. Many companies would have just denied and moved on. There is gear that to this day has worse faults than this and has yet to be addressed BUT these units are being held at a much higher standard BECAUSE it is Pioneer. They are doing right by everyone though. If you expect more maybe contact them and ask them but to be honest the shipping bill is punishment enough. Then there's the bill for the new parts. Then the highest bill of all which is the labor. There will be no machines or computers doing the work here. It will be a human opening up your unit and replacing the necessary chips. Them manning up and taking responsibility to me is EXACTLY what one could expect from Pioneer. They are professionals, have acted so from day one with this huge issue (that could have happened to anyone) and left NO ONE out to dry thus far. There have been a few who have not put the time in and are blaming Pioneer BUT when there's a fire and you see EVERYONE running on way towards an exit you may want to do the same yourself. As in if everyone else is getting their shipping label and all the info they need by doing things a certain way and you are getting nowhere..................... it may be time to reassess the situation.
VJ Justin Allen 12:28 PM - 12 April, 2014
Here is something to think about. If only 1000 of these units were sold at a very reasonable $1,800 each then Pioneer has 1.8 million dollars from DJ's that could better be spent somewhere else. 1.8 million dollars that is being used by Pioneer and NOT being used by the DJ's that spent it. Since I am pretty sure there are more than 1000 units sold you can figure out the rest of the math.

Pretty sure that many other companies would like a crack at this kind of money.

Also I know that the $1,800.00 is not all profit however that doesn't matter. Pretty sure Pioneer manages their vendors better than they manage their customers.
Sulli 1:51 PM - 12 April, 2014
I'm happy they are paying for the shipping which feels like the right thing to do for those who had faulty units. But it would also be nice if they gave us a voucher for some fx packs or pioneer discount for the time we are without the unit during repair. Not holding my breathe tho
deejdave 2:29 PM - 12 April, 2014
Quote:
Here is something to think about. If only 1000 of these units were sold at a very reasonable $1,800 each then Pioneer has 1.8 million dollars from DJ's that could better be spent somewhere else. 1.8 million dollars that is being used by Pioneer and NOT being used by the DJ's that spent it. Since I am pretty sure there are more than 1000 units sold you can figure out the rest of the math.

Pretty sure that many other companies would like a crack at this kind of money.

Also I know that the $1,800.00 is not all profit however that doesn't matter. Pretty sure Pioneer manages their vendors better than they manage their customers.


If this is money that could have been better spent how could you blame anyone but yourself for spending it? The $1700 I spent on this hurt me in no way. I didn't have to save up for it. This is less than a weeks pay. I am quite happy with my purchase and would do it again so how is this valid at all. Subtract me from your 1,000 unit equation. BTW if you are that unhappy with it then get a refund. The store I went with has a 90 day no questions asked return policy. Check into your stores policy and return your unit ASAP so someone else can get it or at least get the ball rolling towards their working unit. This would be GREATLY appreciated being they are SOLD OUT everywhere.
deejdave 2:31 PM - 12 April, 2014
Quote:
I'm happy they are paying for the shipping which feels like the right thing to do for those who had faulty units. But it would also be nice if they gave us a voucher for some fx packs or pioneer discount for the time we are without the unit during repair. Not holding my breathe tho


You should also probably be asking about this over at Pioneer as one thing is for sure. NO ONE here can do anything about it. Keep in mind I think Pioneer is the only manufacturer offering Serato Video with purchase and TBH if you are smart about this you end up keeping BOTH vouchers and sell the other one.................. this means around $100 in your pocket courtesy of Pioneer.
deejdave 2:41 PM - 12 April, 2014
I understand some peoples frustrations (I really do) and I can appreciate it. The only problems is in many of the comments being made there are too many assumptions and extremes to be considered factual. Opinions are fine but they are trying to be passed off as fact. The FACT is there are some who are unhappy and there are some who are very happy. I happen to be extremely happy with my purchase and this is why i defend it (my purchase not the controller). The controller is open to opinions to everyone but NO ONE is entitled to judge my purchase but me. YES I am a gear whore. YES I would have purchased this no matter what price etc. BUT that does not change the fact that I would have been honest no matter what on my opinions of said purchase.
audiomontana 3:00 PM - 12 April, 2014
Quote:
If I may, I would like to say that if you Google something along the lines of "Pioneer DDJ SZ" guess what is the number one site that comes up? You got it!!! This very thread is the number one hit when a person performs a simple search on this product. I say keep the thread alive for our fellow DJs who may consider purchasing this unit and/or until this issue is remedied and behind us!!

Hey we may even reach elite status as a "trending topic" :).

Peace!!


My Unit .. (he he) peforms poorly during rewinds where I might use my palm and then cue and then rewind quickly to a seperate phrase part .. this is where it is most important because when quickly understanding how phrases might fit together its very difficult to get a workflow going because the platter will drop the transport and go into bend mode.

Im certain this is a trending subject because it calls into question the technologey developement of the people who are enabling our art form to advance. Im going to keep posting the information below so that as many people see it as possible.

Quote:


ARGHHH

I want a Midi-Controller that performs better and contains certain professional features that I can use at my events. This Device would become the standard to Replace CDJs in situations where an artist brings a Laptop computer. This type of device would allow for combining with CDJs Turntables and Truly professional Mixing Equipment like the DJM 900 or Xone 92. It would allow for the Laptop Dj to quickly setup and transfer to his/her performance in a professional stage environment.

I would like to have something that is similar to each deck on this SZ controller with added advanced sensitivity controls and an 8 channel sound card.

The sound card would have DVS input for two decks(phono&line) and output for 2 virtual decks, efx out, and cue/monitor pre-listen out via 1/4" Headphone jack. The headphone jack (ON REAR with the rest of the connections) would allow for Quick Pre-listening of Opening material for the Djs set and to be used during Duo Sets between two Djs playing on Identical Devices, or CDJs and the Central High Quality Mixer of Choice.

The Device should have Ethernet Link Cable that works with Nexus Systems, to Link all Devices together and provide a single USB 2 or USB 3 connection to the computer.

The Device should also have Midi in and Out and User assignable Midi Layer in addition to a properly developed Serato layer.

The Device should have 1/2-3/4" removable rubber feet (like turntable feet reducing booth vibrations) & to raise it off of the performance surface. Allowing for a standard laptop stand to be inserted under it and also protect from creeping liquids and condensation.

This device should NOT have a Touch Screen or Screen-type Visual feedback implements. The Center Dial on the SZ is laggy and causes visual confusion. Visual Feedback should be left to Buttons/LEDS, the computer, and to separate supported visual interfaces like serato remote.

This Device should be constructed of Aluminum and High Density Materials.

The Device should be identical in Size to the NEXUS CDJ series so as to utilize Existing
CASING AND ROAD infrastructure. 640$ for a protective case for the SZ is completely out of line.

A professional Piece of Equipment doesn't have to "have it all" just what is necessary for the current creative and traveling population of artists.

AND NO AIR-HORN

If this piece of Gear is produced with quality Control and the ability to resolve any issue quickly, Is durable and easily Transportable, I see it being the most important implement in the Industry right next to the Laptop computer-- The current template and user base of Serato being a vast forum for music playing and ideas + Video development.

The midi deck would easily be worth 1000-1500 dollars, because of what it supplies to the user. I am disappointed in the SZ because it promises a professional Interface and easy translation to existing equipment but it falls short of professionalism and usefulness on the circuit because of the Inclusion of The Air-horn and Low Quality Mic Pre-amp, along with the obvious issues stated in these threads.

Users should not accept this behavior from Pioneer Electronics. They have sold a professional system that is unacceptable and unusable by professional people. If a clear message is sent to the Company at this stage of the Game -- The User-Base may recover years of bad habits and lowered quality. These units should be scrapped or sold for reasonably less -- same price as the SX and the High quality Decks I have Described should be offered to us to use -- because we really need this technology to take advantage of software development. Sorry for the Long read but thats what needs to happen.
Quote:
deejdave 3:10 PM - 12 April, 2014
Just as a side note (as if you didn't notice yet I am a facts checker) this thread comes up not first not even in the top ten. It actually comes up on page 7 when you search "Pioneer DDJ-SZ" on google as suggested above. The BS smelt strong on this one. Check yourself if in doubt.
audiomontana 3:13 PM - 12 April, 2014
Quote:
Quote:
Here is something to think about. If only 1000 of these units were sold at a very reasonable $1,800 each then Pioneer has 1.8 million dollars from DJ's that could better be spent somewhere else. 1.8 million dollars that is being used by Pioneer and NOT being used by the DJ's that spent it. Since I am pretty sure there are more than 1000 units sold you can figure out the rest of the math.

Pretty sure that many other companies would like a crack at this kind of money.

Also I know that the $1,800.00 is not all profit however that doesn't matter. Pretty sure Pioneer manages their vendors better than they manage their customers.


If this is money that could have been better spent how could you blame anyone but yourself for spending it? The $1700 I spent on this hurt me in no way. I didn't have to save up for it. This is less than a weeks pay. I am quite happy with my purchase and would do it again so how is this valid at all. Subtract me from your 1,000 unit equation. BTW if you are that unhappy with it then get a refund. The store I went with has a 90 day no questions asked return policy. Check into your stores policy and return your unit ASAP so someone else can get it or at least get the ball rolling towards their working unit. This would be GREATLY appreciated being they are SOLD OUT everywhere.


i was wrong on my previous posts about the value of the money tie up -- decimal place error.
but 2 to 10 million dollars is still a huge chunk of the 40 million dollar Controller market.
Pulse 6:01 PM - 12 April, 2014
Pioneer is not issuing a list of serial numbers because they've only produced 2 batches so far. They know which ones are potentially affected but as previously mentioned, NOT EVERY UNIT WILL EXHIBIT THESE PROBLEMS. If you have problems, contact support. If you don't, carry on.

Sidenote: You're delusional about the whole "how much Pioneer makes on a DDJ-SZ" if you believe that every penny of the retail price goes to Pioneer. ;)
djmacklong 6:17 PM - 12 April, 2014
Quote:
Pioneer is not issuing a list of serial numbers because they've only produced 2 batches so far. They know which ones are potentially affected but as previously mentioned, NOT EVERY UNIT WILL EXHIBIT THESE PROBLEMS. If you have problems, contact support. If you don't, carry on.

Sidenote: You're delusional about the whole "how much Pioneer makes on a DDJ-SZ" if you believe that every penny of the retail price goes to Pioneer. ;)


This.

Come on guys...let's think more rationally here.
caliguy 6:19 PM - 12 April, 2014
Quote:
The BS smelt strong on this one. Check yourself if in doubt.

Exactly.
Quote:
Quote:
As to those who are looking for a quick return of their units form Pioneer...I have been told from two dealers they are not looking to have anything returned to them for weeks, if not longer.


So wack.

Theres no stock they have been sold out for some time now. We cant exchange something when we have no stock.
deejdave 6:20 PM - 12 April, 2014
LOL. I firmly believe Pioneer has done their part to clean up this mess. I can appreciate some are not all that happy with waiting a few days BUT it is not the end of the world. It is also becoming harder and harder to weed through the BS of "statistics" that are being issued by the mini "wall street journalists" here. I have been trying to push the issue that no one even remotely knows the numbers as it has not been released. Guesses turn into rumors and these turn into "facts". This is why whenever I DO see a post that throws some fabricated numbers to illustrate a fabricated point I try to stop it right where it begins or at least point out the the author of such fabrications knows not what they speak of. Sometimes they get sometimes they change the numbers slightly and see how that flies. At the end of the day the ONLY numbers anyone here knows are the amount it cost them, if their unit is affected by the issue and what Pioneer/their store has said to them. Furthermore whatever they say to you may not apply to all so no sense in stirring the pot with he said, she said.
audiomontana 6:23 PM - 12 April, 2014
Quote:

Sidenote: You're delusional about the whole "how much Pioneer makes on a DDJ-SZ" if you believe that every penny of the retail price goes to Pioneer. ;)


Being a Retailor of Musical Equipment, a Manufacturer of other natural Resources, and an organizer of many pay-parties. I understand what goes into a 'product' what the returns on that investment can be and what factors can vastly offset cost effectiveness with very little notice or control.

Im also aware of MAP and MSRP pricing policies and the relationships of Dealers, & Distributors and how a retailor is deemed 'capable'. Manufacturers and the Manufacturing process's use of sub-production by location to create more efficient output and development, is important because in a scenario like this, quality development depends on the ability of prototypes to mirror production output.

What I often fear is inclusion or substitution of a feature that does not improve performance but is there simply because it increases value and lowers cost. < A common perk of gadgety gimmicks that distract a user from the quality of a product.

In my decision to purchase this controller I was attracted whole-heartedly to the addition of the airhorn and other oscillator effects becasue they seemed to be a lowest common denominator feature that was included on the Radio shack mixers that we might have purchased 25 years ago.

What is being left off this controller and how that correlates to its overall quality in build is telling of the direction that Pionneer ELectronics thinks this industry is headed. And I agree with them -- However I am not one to forget the important things to me when considering what I might, as an average PROFESSIONAL user, want included on a labeled and marketed "professional standard interface. Ability to interface with current and future artistic meme's and being able to be creative within those templates and raise my audience above it. I feel that in recent time serato has included important developments in its software that are much needed -- however as it is a platform that is very much tied to hardware, and when hardware and the general userbase is subjected to a lowering of the standard … the artform suffers overall.
Mark Quest 6:35 PM - 12 April, 2014
hilarious reading about people who've forked out crazy cash for this thing because of it's DVS capabilities, but bitchin' about not being able to use Smart Sync when DVS/CDJ option is selected haha..

Also, do some freakin' research on CAPACITIVE TOUCH.. lol.. it works by detecting the natural electricity current running thru your body, so wet or not, humid or not, it will react, just like your iPhone/ iPad screen does.

Plus, that's what you get when you race in to be the first owners of ANYTHING. There's only so much R&D Pioneer (or any manufacturer) can do before the product becomes stale & someone else beats them to market. Then they let the first crop of suckers, err, I mean, 'lucky' customers do the actual field testing. The 2nd crop will have all the bugs ironed out.
Happened with the DDJ-SX too.. random rumbling about touch sensitivity, etc. Then everyone who got one after March 2013 never had a problem :)
Hope it all works out for you guys without needing to return the unit, I'm looking forward to getting one these around Xmas time when it will have dropped to $1800AUD.. hopefully anyway lol.. shops are still selling the DDJ-SX for $1199 & DDJ-SR for $749, o at least thats one advantage of buying Pioneer - they always keep their pricing high, even on old products! Always good for re-sale giggity! ;)
deejdave 6:38 PM - 12 April, 2014
I believe this all boils down to it being up to the consumer on what they do/don't purchase. The answer to everything you just stated is literally if you don't like it don't buy it. This is NOT the only product Pioneer offers and you are forgetting the controllers themselves are a lowest common denominator product. They have their uses for sure BUT from a business stand point their primary use is to generate quick & easy funds. I say "SELL AWAY" as I know with every penny generated by these products go toward R&D as well as even more professional level products. Their are certain opinions and certain facts that need to be remembered. The opinions consist of where the direction is headed, what the future will be like etc. (as in "controllers are the future of DJing and will be part of a professional club setup in the future"). The facts consist of what is actually happening as we speak, current statuses, etc. (as in controllers are not as welcomed on the professional arena as some will make them out to be). In regards to whet the SZ and other controllers are I may say I even agree with you (which is probably the first thing we agree on ;) but keep on mind the actual professional gear has not lost its way, its integrity or its creative possibilities.
deejdave 6:46 PM - 12 April, 2014
Quote:
Also, do some freakin' research on CAPACITIVE TOUCH.. lol.. it works by detecting the natural electricity current running thru your body, so wet or not, humid or not, it will react, just like your iPhone/ iPad screen does.


Actually it uses your body as a conductive material so adding elements such as water would in fact change your bodies conductive properties.

en.wikipedia.org - Look Under Capacitive "As the human body is also an electrical conductor, touching the surface of the screen results in a distortion of the screen's electrostatic field, measurable as a change in capacitance"

www.howstuffworks.com www.howstuffworks.com
deejdave 6:50 PM - 12 April, 2014
"Capacitive touch screens use a layer of capacitive material to hold an electrical charge; touching the screen changes the amount of charge at a specific point of contact"

What is also funny about your comment is your iPhone is DIRECTLY affected by these elements LMAO. Here's a little science experiment for you. Go touch your iPhone. Now wet your hand and do the same thing and tell me it works the same. BTW cold water affects it more than warm water............................. hmmmm
audiomontana 6:55 PM - 12 April, 2014
Quote:
keep on mind the actual professional gear has not lost its way, its integrity or its creative possibilities.


yes it just continues on without development of new ideas … the beauty and the curse of the limitation. Linear audio + circular wheel + stop/start & variations of that control. Im really amazed @ what people can do with this.

Software adds infinate possabilities to the interface with multi - media. Accessing that soft-world is necessary for creative output … and requiring that creative output be reduced to a linear audio stream and played through the 20 year old industry standard audio archetype makes my heart sink when I consider the world I imagined 20 years ago.

For me -- Professional Djing has missed its mark.
deejdave 6:58 PM - 12 April, 2014
There is a fine line between innovation & just being too much. SYNC, quanitze, auto play, cue points etc..................... all innovation but yet EACH one takes a little away from the human experience with the exception of SYNC which in fact takes away a HUGE amount. I see what you are saying but yet I have to ask. What would you have liked to see by now?
djmacklong 6:58 PM - 12 April, 2014
Quote:
keep on mind the actual professional gear has not lost its way, its integrity or its creative possibilities.


You're right about that...it's the "professional" DJs that have lost their way, integrity, and creativity.
djmacklong 7:00 PM - 12 April, 2014
i.e. guys like Calvin Harris, Steve Aoki, etc.
VJ Justin Allen 7:11 PM - 12 April, 2014
Quote:
Pioneer is not issuing a list of serial numbers because they've only produced 2 batches so far. They know which ones are potentially affected but as previously mentioned, NOT EVERY UNIT WILL EXHIBIT THESE PROBLEMS. If you have problems, contact support. If you don't, carry on.

Sidenote: You're delusional about the whole "how much Pioneer makes on a DDJ-SZ" if you believe that every penny of the retail price goes to Pioneer. ;)


Of course it doesn't Pulse...but it's not far off.

By the way, day 5 of no contact by Pioneer. Their disregard for their customers is really showing.
audiomontana 7:31 PM - 12 April, 2014
i feel the heavy sigh of "this thread has gone off topic" but what Im talking about is that all manufacturers are using the boom in Djing to market devices that all do essentially the same thing and whoever makes something that percievably does that BEST gets the Gravey. This device by pioneer is an all in one. It succeeds (after guienea pig sessions) at utilizing most of the software's ideal features. BUT it also reduces users ability to directly innovate with the software -- there is no midi port, there is no USER MIDI layer on this controller. WHY NOT? instead there is an airhorn? That just annoys me -- Instead of having the mixer section switch to a control template its stuck as an analog device ? NO those are not even analog pots and channel strips. WHY NOT have a midi layer? Because it might be used by someone to do something that another piece of 2000 dollar gear might do? Why not just charge 5000 dollars for the SZ and make it really useful. Replaces CDJS + the DDJ SP1? etc. I understand a responsability that individual manufactures have to thier peers and what the whole Pie means to everyone. But this controller gives an amatuer limitation to what should be a professional's bucket list. So this is what we are supposed to expect from everyone .. That whole pie isnt nutritious at all. there is that.

why not … instead of the airhorn oscillator there was a midi command input & appregator for sending looped triggers to the video controls of serato.. -- who would use that? nobodey has developed that type of template.. it just doesnt happen because everyone relies on the standard -- I rely on the standard .. the SZ is nice -- it should work good. But it inlcudes something that is really lame instead of something that is inspiring.
deejdave 7:41 PM - 12 April, 2014
Quote:
Quote:
Pioneer is not issuing a list of serial numbers because they've only produced 2 batches so far. They know which ones are potentially affected but as previously mentioned, NOT EVERY UNIT WILL EXHIBIT THESE PROBLEMS. If you have problems, contact support. If you don't, carry on.

Sidenote: You're delusional about the whole "how much Pioneer makes on a DDJ-SZ" if you believe that every penny of the retail price goes to Pioneer. ;)


Of course it doesn't Pulse...but it's not far off.

By the way, day 5 of no contact by Pioneer. Their disregard for their customers is really showing.


I have heard pretty much all success stories except for you (not to be mean) as all you need to do is make some time for a phone call. I too have a VERY demanding job BUT there is always time her or there and if not (because for all I know maybe you can't squeeze a 20-40 min wait time in it WILL be address whenever you can find the time for that phone call. I would imagine e-mails just get mixed up with the mix and phone calls would get priority........................ I would think.
dj-freestyle 7:41 PM - 12 April, 2014
Thank pulse for answering me. Big help. I figured if mine was fine not to worry and I'm glad rest are getting help. Hope you guys get yours back fast. I called pioneer twice and got same answer twice.
deejdave 7:44 PM - 12 April, 2014
Quote:
i feel the heavy sigh of "this thread has gone off topic" but what Im talking about is that all manufacturers are using the boom in Djing to market devices that all do essentially the same thing and whoever makes something that percievably does that BEST gets the Gravey. This device by pioneer is an all in one. It succeeds (after guienea pig sessions) at utilizing most of the software's ideal features. BUT it also reduces users ability to directly innovate with the software -- there is no midi port, there is no USER MIDI layer on this controller. WHY NOT? instead there is an airhorn? That just annoys me -- Instead of having the mixer section switch to a control template its stuck as an analog device ? NO those are not even analog pots and channel strips. WHY NOT have a midi layer? Because it might be used by someone to do something that another piece of 2000 dollar gear might do? Why not just charge 5000 dollars for the SZ and make it really useful. Replaces CDJS + the DDJ SP1? etc. I understand a responsability that individual manufactures have to thier peers and what the whole Pie means to everyone. But this controller gives an amatuer limitation to what should be a professional's bucket list. So this is what we are supposed to expect from everyone .. That whole pie isnt nutritious at all. there is that.

why not … instead of the airhorn oscillator there was a midi command input & appregator for sending looped triggers to the video controls of serato.. -- who would use that? nobodey has developed that type of template.. it just doesnt happen because everyone relies on the standard -- I rely on the standard .. the SZ is nice -- it should work good. But it inlcudes something that is really lame instead of something that is inspiring.


Again that fine line. You say creative I say useless and TBH if there were ANY dedicated Serato Video controls I would be the first to walk away from the controller and I am guessing I wouldn't be the last.
audiomontana 7:48 PM - 12 April, 2014
yea -- dedicated controls -- like DEDICATED AIRHORN
audiomontana 7:57 PM - 12 April, 2014
The best part for pioneer is that if everyone has to struggle to get a working piece of unimaginative shit that barely does what they are use to then they are happy, they can dj happy and that's the bottom line. But if the SZ airhorn is on my stage I probably break the buttons off of it there is no reason for that crap.
VJ Justin Allen 7:58 PM - 12 April, 2014
Quote:
I have heard pretty much all success stories except for you (not to be mean) as all you need to do is make some time for a phone call. I too have a VERY demanding job BUT there is always time her or there and if not (because for all I know maybe you can't squeeze a 20-40 min wait time in it WILL be address whenever you can find the time for that phone call. I would imagine e-mails just get mixed up with the mix and phone calls would get priority........................ I would think.


deejdave,

I work as an RN in one of the busiest Level 1 trauma centers in the country. I promise you I do not have time to wait on hold to deal with this during the 12 hour shifts that I work. Many days I am too busy for a lunch break. My bad luck that the last three days and Monday and Tuesday are scheduled shifts, so the only way I have to get ahold of Pioneer is by e-mail...which is the EXACT way they told everyone with DDJ-SZ issues to contact them.
saintsimon 7:58 PM - 12 April, 2014
audiomontana, djmacklong, dj-freestyle
thanks for the guitar box tip! I went to a local guitar store, they had a taylor guitar box almost the same dimensions. saved me a butt load of trouble going the other route (trust me it would've been a ton more time).

all packaged up and ready to send off today. Thanks guys! I'll keep you posted on the ETA.
I'm guessing the unit will hit the main Pioneer Long Beach facility on Monday, and we'll see how long this service takes. Oh - I also asked them about the jog wheel warping/lift. I'm hoping they have parts to replace them.
deejdave 7:59 PM - 12 April, 2014
It's not the dedicated part that was key in that sentence LOL. A controller is supposed to have dedicated controls and as a matter of fact how those dedicated controls relate/react to the software is what defines a controller success. It was the Serato Video part that was key and is what would turn many away. Not everyone uses/likes Serato Video and furthermore most who use Serato Video end up using Mixed Emergency etc. so those dedicated controls will just end up being useless anyways. What would be the better idea in this situation (correct me if I am wrong) would be customizable midi mappings for the controller in which the user could midi map it to anything. In regards to the specific buttons it is a hardware feature not software and there is not much that CAN be added by the hardware to the SDJ experience other than audio and TBH I feel the oscillator is a pretty cool feature. YES the air horn (dead horse BTW) is pretty lame by itself BUT using the parameters knob some pretty cool stuff can be done.
deejdave 8:01 PM - 12 April, 2014
Quote:
Quote:
I have heard pretty much all success stories except for you (not to be mean) as all you need to do is make some time for a phone call. I too have a VERY demanding job BUT there is always time her or there and if not (because for all I know maybe you can't squeeze a 20-40 min wait time in it WILL be address whenever you can find the time for that phone call. I would imagine e-mails just get mixed up with the mix and phone calls would get priority........................ I would think.


deejdave,

I work as an RN in one of the busiest Level 1 trauma centers in the country. I promise you I do not have time to wait on hold to deal with this during the 12 hour shifts that I work. Many days I am too busy for a lunch break. My bad luck that the last three days and Monday and Tuesday are scheduled shifts, so the only way I have to get ahold of Pioneer is by e-mail...which is the EXACT way they told everyone with DDJ-SZ issues to contact them.


I didn't mean it like that. Trust me you don't owe me an explanation I was merely trying to shed some light that if/when you finally do find the time it should/will be handled straight away....................... well after about 20-40 mins LOL.
VJ Justin Allen 8:08 PM - 12 April, 2014
lol no offense taken. I know how impossible it sounds when someone tells you "I don't have time".....in my case it's absolutely true. working 7am-7pm 12 hour shifts never leaves a lot of time for anything else.
dj-freestyle 8:15 PM - 12 April, 2014
You try to break air horn off my sz on stage and I'm snapping your head off and kicking it down the alley. Its like serato has synch do you let serato on your stage. same difference.
dj-freestyle 8:17 PM - 12 April, 2014
I haven't even noticed the airhorn button using the sz. I ignore it. Like sync and wave forms. mean nothing to me.
audiomontana 8:17 PM - 12 April, 2014
yea i didnt want dedicated video controls either -- a user definable midi device within the controller like a 3 x 4 push button pad like a touch tone telephone or a user definable rotary encoder like the Allen and heath xone 1d instead of the airhorn / siren toythingy--- or a midi port would be nice -- so idont have to use a usb hub or plug in any more usbs or walwarts when using a standard MAcbook PRo computer with 2 usb ports. the inclusion of the airhorn in stead of something useful insults every fiber of my being
saintsimon 8:18 PM - 12 April, 2014
I agree with deejdave on a lot of points.
I am with him on this - the ddj-sz should be a testiment to pioneer rather than seen as a flaw or fail.
Let's consider this... the fact that there aren't sightings/experiences of some ddj-sz units with any other issues, millions of other possibilities could have occurred, distorted sound, serato dj locking up, lights not working, stuck pixels on the jog wheels. I mean - really, we gotta hand it to them for that, there are so many other factors to consider. They also did a bang up job on getting these things back and also allowing shipping labels back using fedex isn't cheap.
I've called their service dept. three times, all three times, I haven't been put on hold long at all, considering other call centers. 1st time, it was 14 minutes, second time was 18 minutes, the third time, I connected right away. I called numerous times, because I didn't have my serial # and second time my cell signal dropped.

Just thought - I'd put my thoughts out here. Good luck on getting your units serviced in the next following weeks!
dj-freestyle 8:20 PM - 12 April, 2014
dude you are obsessed with a air horn. seriously.
djmacklong 8:23 PM - 12 April, 2014
Quote:
dude you are obsessed with a air horn. seriously.



+1000000000000. Seriously, get over it...or start a new thread.

The SZ was not designed to replace the CDJ/DJM nexus setup -- that would make ZERO sense financially for Pioneer.
dj-freestyle 8:27 PM - 12 April, 2014
I would never use it but there is stuff on most I don't use . I've been djing 25 plus and I'm 40 so I've seen it all and used it all . Just ignore it
Dj Youkai 8:28 PM - 12 April, 2014
Quote:
lol no offense taken. I know how impossible it sounds when someone tells you "I don't have time".....in my case it's absolutely true. working 7am-7pm 12 hour shifts never leaves a lot of time for anything else.

Don't you have any friends or family that can help you. They don't ask that much info.. Just Serial Number, Full Name, Address & Phone number & email. It shouldn't be that hard right?
audiomontana 8:31 PM - 12 April, 2014
Quote:
dude you are obsessed with a air horn. seriously.


I know i really hate it i cant trust anyone to use this thing in my presence cause I know exactly what im going to hear. Its a toy and people will play with it. and i cant even let my kid play with it as a toy .. cause they'll be like airhorn airhorn airhorn …

thread from FB

"pretty sure 1999 was the year of the airhorn already bahaha "

"dude thats totally a great feature if you get to the end of the track and cant mix in you just hit the airhorn"
Dj Youkai 8:34 PM - 12 April, 2014
Quote:
dude you are obsessed with a air horn. seriously.

I never did use an Air Horn until I got DDJ-SZ .. works great to get Peoples Attention during an announcement. :P
audiomontana 8:37 PM - 12 April, 2014
"haha wow, never thought any one song could have that much airhorn hahaha"

"airhorn on Demand"

"Don't forget the siren"

"you are supposed to huff the airhorn"

"SIREN VS AIRHORN TONIGHT"

"learning airhorn levels right now"
audiomontana 8:47 PM - 12 April, 2014
Quote:
Quote:
dude you are obsessed with a air horn. seriously.



The SZ was not designed to replace the CDJ/DJM nexus setup -- that would make ZERO sense financially for Pioneer.



You are right -- this is what was said before -- it doesnt work right ….. and it has an airhorn -- there is no way it can replace CDJs and a mixer .. cant be installed cant be toured with . maybe in three months but hopefully someone builds the modular controller with performance pads and DVS inputs(described above) that replaces the CDJ line by then. -- Ive been given a 60 day window to do whatever I want with the SZ -- Im going to work on triggered visuals with cue points on a click track that correspond to the overall hue of the video.
deejdave 9:13 PM - 12 April, 2014
WTF anything that uses Serato theoretically can have an airhorn. The sound that comes out of the controller when pressing the button that happens to be titled "Airhorn" is in no way a testament to the success or failure of this controller. You are about as right as you were with your profit margin equation you came up with before. (or all three of them I should say). It CAN be installed. It CAN be toured with. None of these are what fully defines what can/can't replace the CDJ/DJM setup. It is overall feel, performance & capabilities. This was meant to get that familiar feel when home or on the road but not by any means be a direct replacement. The features that the SZ brings to the table (AIR HORN included or oscillator as "some" are calling it) are pretty amazing when considering the price. You say $2000 and not worth it. I say $1700 and WELL worth it. Then again I'm only comparing it to every other high end device made by Pioneer.

BTW I have NEVER had so much hatred toward the air horn........................... but it's not the actual sound or feature that is getting me. It's seeing it in every other post on this thread. I'm not going to lie at this point it just seems like a reach as it may be the only solid argument you have had with any feedback that didn't start with "no" or "your wrong"................................ could just be me though. Pay no mind I mean no offense.
Dj Youkai 9:39 PM - 12 April, 2014
So Is it safe to say.. Let's get back to the Topic? :P
damehype 9:42 PM - 12 April, 2014
Quote:
yea -- dedicated controls -- like DEDICATED AIRHORN


Dude, news flash. That airhorn button isn't going anywhere. Get over it...
djmacklong 11:32 PM - 12 April, 2014
If you're worried about the DJs around you using too much air horn, you're surrounding yourself with the wrong DJs.

I love the different options that are on the 62, SZ, etc., but at the end of the day, give me two turntables, 2 upfaders, a crossfader, and my laptop, and I'm 100% good to go. Everything else is just extra bullshit that I can leave just as easily as I can take. No button will ever replace a good ear, a solid understanding of music theory, and good old fashioned skill.

Looking forward to getting my SZ back from repair.
Dj Youkai 12:00 AM - 13 April, 2014
Quote:
If you're worried about the DJs around you using too much air horn, you're surrounding yourself with the wrong DJs.

I love the different options that are on the 62, SZ, etc., but at the end of the day, give me two turntables, 2 upfaders, a crossfader, and my laptop, and I'm 100% good to go. Everything else is just extra bullshit that I can leave just as easily as I can take. No button will ever replace a good ear, a solid understanding of music theory, and good old fashioned skill.

Looking forward to getting my SZ back from repair.

Unlimited + :)
DJ Yaitanis 12:38 AM - 13 April, 2014
Mine is a April 2014 MF and I have no issues what so ever in fact I have the new sensitivity button like the SX on mine!
Dj Youkai 12:40 AM - 13 April, 2014
Quote:
Mine is a April 2014 MF and I have no issues what so ever in fact I have the new sensitivity button like the SX on mine!

Wow Really? Please Upload a video for us :)
DJ Baby Raj 1:04 AM - 13 April, 2014
Theres a new button? Im confused now pics??
Dj Youkai 1:08 AM - 13 April, 2014
Quote:
Theres a new button? Im confused now pics??

I think Pioneer add an Adjustment Knob or something for sensitivity like the SX. If thats true.. I'll be expecting that on my SZ when it comes back from repairs.
DJ Baby Raj 1:09 AM - 13 April, 2014
So does this mean they are replacing the whole unit at pioneer?
DJ Baby Raj 1:11 AM - 13 April, 2014
Just went on DJ Yaitanis facebook he has pics of his DDJ-SZ from March how can it be a April model.... DJ Yaitanis were you joking?? Lol

www.facebook.com
deejdave 1:20 AM - 13 April, 2014
Yeah there are no April models. There were two batches so far straight from Pulse (Pioneer).
DJ Baby Raj 1:21 AM - 13 April, 2014
Quote:
Yeah there are no April models. There were two batches so far straight from Pulse (Pioneer).



Thats what I thought.... doubt they will change the whole case for a sensitivity knob...
thorissr 1:52 AM - 13 April, 2014
I'm just getting in and catching up on the latest news on this situation. After reading over 50+ posts it appears someone has a personal vendetta against the "Air Horn". Although I'm not a big fan of the "Air Horn", I do have a choice not to use it. However that "ONE" button in the oscillator section doesn't define this unit as being a unprofessional unit. If you don't like it there's a remedy...black masking tape!!!

Furthermore, I'm thinking of dumping my financial adviser and seek out a member in this forum to manage my retirement portfolio. Any volunteers?

Side note:
Air Horn has been used 48 times in this thread as of this posting. Can we please focus on subjects that will assist people with making a sound decision on how to proceed with their defective units or future purchase? Ok, Ok.... I'm also guilty of off topic discussions from time to time, but gosh this has gotten way off in left field with people claiming they have "insider" information on Pioneer's business strategy.

Peace!!
deejdave 2:11 AM - 13 April, 2014
Quote:
Furthermore, I'm thinking of dumping my financial adviser and seek out a member in this forum to manage my retirement portfolio. Any volunteers?



LMAO He just doesn't get it!! Throwing out numbers. I call foul and all he does is change the numbers!! LOL.

I figure I'll take a stab at it. I don't know ANY of your figures but HEY that seems to be the way it goes around here. I'll just throw around some ridiculously inflated numbers that work out in my favor (to prove my point) and in the end I will come up with a number that will in no way help you or anyone around you............... are you interested?

I agree TRY to stay on topic but EACH and EVERY time I see one of these fabricated statistics posts I feel the need to call "FOUL" yet again.......................
thorissr 2:36 AM - 13 April, 2014
Quote:
Quote:
Furthermore, I'm thinking of dumping my financial adviser and seek out a member in this forum to manage my retirement portfolio. Any volunteers?



LMAO He just doesn't get it!! Throwing out numbers. I call foul and all he does is change the numbers!! LOL.

I figure I'll take a stab at it. I don't know ANY of your figures but HEY that seems to be the way it goes around here. I'll just throw around some ridiculously inflated numbers that work out in my favor (to prove my point) and in the end I will come up with a number that will in no way help you or anyone around you............... are you interested?

I agree TRY to stay on topic but EACH and EVERY time I see one of these fabricated statistics posts I feel the need to call "FOUL" yet again.......................


LOL...No direct intent towards you. As a matter of fact, you are a person that speak objectively and walk on "sound ground"(not on water) around these neck of the woods.

Once upon a time I was told that it was raining, when indeed the person that told me that was actually pissing on my feet!!! I see plenty of that going on in this thread.

You know what I mean!! :)
deejdave 3:22 AM - 13 April, 2014
Couldn't agree more. What's worse every now and then you see one of the many people who see it head right out and start a thread of their own with the first sentence being "I just heard that.................." directly feeding off one of the many fluffs happening right before our very eyes. THIS is the reason I (and others) try to stop it right at the root. We've got enough actual BS going on realistically we don't need the imaginations (which admittedly at times get pretty creative) fabricating more BS that directly pisses off those who would believe such madness.

Unless you hear it from an authorized source NEVER believe everything you hear. You never know the motives or integrity of the source you are dealing with. You wouldn't believe some of the areas some people apply their mother gooseries to. If you can believe this I actually have proof that some people were lying about the prices they got the DDJ-SZ for. I mean WHAT IS THERE TO GAIN there? I dunno. Moral is be smart, use your head and make the best judgements you can using the most reliable sources you can and at the end of the day you will be a happier, more informed person. It's OK NOT to know something and have all the answers. A simple "I don't know" beats out a made up guess of an answer any day. Guesses ARE ok at any point but be sure to be fair and express that the content is merely guesswork & opinions.
audiomontana 5:18 AM - 13 April, 2014
I was right -- Pioneer does know exactly where the market is headed. People love the airhorn. Its like the Croney*-call .. I forgot who i was dealing with on serato forums.

Back to the Diving platform

signatureX



*Croney
A word for a man who hoaches through bins and steals knickers from washing lines in their spare time, a general menace to society. people should be aware of their local croney as so to at least cross the street if one finds ones self on the same side of the road to avoid anything distressing happening to them, a croney can always be identified by the strong smell of cheap deoderant due to regular "burnfoot showers" AVOID AT ALL COSTS
MAN- Did you see that croney running through the garden last night stealing all the knickers off the washing lines?

MAN 2 - no but i noticed my bin had been hoached this morning the rubbish was everywhere!

MAN 3 - i could smell his burnfoot shower when i was chasing him through the gardens last night trying to get my good thongs back, what a menace!
akakak 8:22 AM - 13 April, 2014
I don't know what's happening anymore.
djmacklong 9:35 AM - 13 April, 2014
Dear AudioMontana:

Please shut the fuck up about the air horn.

And everything else.

Thanks.


You all got trolled so hard by DJ Yaitanis.
raequan 1:58 PM - 13 April, 2014
petition to keep air horn button in the SZ NEXUS.


Im in....



air horn for life..
DJ Baby Raj 2:02 PM - 13 April, 2014
Back on topic I'm still trying to find out about what that one guy said about the sensitivity knob on the new ddj-sz builds.... Is this really true Pulse?
akakak 2:03 PM - 13 April, 2014
Sounds like BS to me. That would be a hardware change, and there would be a big fuss and pictures etc.
Ragman 4:40 PM - 13 April, 2014
You would think a photo or video would have surfaced by now. I guess we'll know sooner or later.
djmacklong 4:53 PM - 13 April, 2014
Quote:
Back on topic I'm still trying to find out about what that one guy said about the sensitivity knob on the new ddj-sz builds.... Is this really true Pulse?


It's 100% BS.
djmacklong 4:54 PM - 13 April, 2014
Hence my previous comment:
Quote:

You all got trolled so hard by DJ Yaitanis.
deejdave 5:33 PM - 13 April, 2014
Guys he has pictures of HIS DDJ-SZ on HIS facebook.......................... C'Mon Now "Is It True!!!!" LOL
thorissr 5:43 PM - 13 April, 2014
Quote:
Guys he has pictures of HIS DDJ-SZ on HIS facebook.......................... C'Mon Now "Is It True!!!!" LOL


LOL!!! Now I'm unable to access his page...figures.
Rob1980 6:12 PM - 13 April, 2014
They are modifying the unit to include a new dial for sensitivity adjustment.

Ive seen the process in person, I can't give too much away, but this might give you a good idea!

itknowledgeexchange.techtarget.com
Rob1980 6:54 PM - 13 April, 2014
Is there anyone here in the UK who has purchased an SZ for less than £1749?
deejdave 7:15 PM - 13 April, 2014
A Man
www.facebook.com
Look Familiar??
&
His Lie
www.facebook.com

The End..................
DJ Baby Raj 7:16 PM - 13 April, 2014
Quote:
A Man
www.facebook.com
Look Familiar??
&
His Lie
www.facebook.com

The End..................


Lol... Nice jog wheel covers... Where did he get those???
VJ Justin Allen 7:29 PM - 13 April, 2014
After 6 days and 2 e-mails I finally received a reply from Pioneer saying they are sending me prepaid labels. Shame on Pioneer for taking so long, but kudos' to them for working on a Sunday.
deejdave 7:37 PM - 13 April, 2014
They have been nothing short of amazing in their handling of this hugs issue from the start.
Quote:
Quote:
A Man
www.facebook.com
Look Familiar??
&
His Lie
www.facebook.com

The End..................


Lol... Nice jog wheel covers... Where did he get those???


Those are the same generic ones that have been selling on ebay for YEARS now.

Looks to me like he has the manual sealed and I am guessing this was the first time he opened the box. I highly doubt the stickers are still on the platters after experiencing the responsiveness.
deejdave 7:38 PM - 13 April, 2014
Oh yeah and Pioneer has nothing short of amazing in their handling of this issue from day one.
DJ Baby Raj 7:53 PM - 13 April, 2014
Detective deejdave in the house!! Lol
deejdave 8:17 PM - 13 April, 2014
Haha I got significant respect for my Serato brothers. Not even kidding I actually have more respect for Serato & Ableton users than users of Traktor Or VDJ. The honorable & the classic artists - Serato. The innovative & techy - Ableton. With this respect I try to get involved when I see false or misleading information being passed around as it is an evil seed LOL. These seeds grow into trees of FURY!!


Happy Hunting!!!
dj-freestyle 10:30 PM - 13 April, 2014
I think the reason they didn't add knobs for adjusting sensitivity is when it works right isn't needed. i think they self adjust. mine are more accurate then my sx wheels so must be why.
DJTorchmusic 10:35 PM - 13 April, 2014
OK... I hate to say, "i TOLD YOU SO", but I Just heard they're adding another feature to the "Second Crop" of SZ controllers.

I don't know about you, but it sounds like a "MK II" to me.
DjCity 10:49 PM - 13 April, 2014
What did you hear and where did you hear it?
DjCity 10:49 PM - 13 April, 2014
What did you hear and where did you hear it?
DJTorchmusic 10:52 PM - 13 April, 2014
Quote:
They are modifying the unit to include a new dial for sensitivity adjustment.

Ive seen the process in person, I can't give too much away, but this might give you a good idea!

itknowledgeexchange.techtarget.com


Here's one source.
deejdave 10:57 PM - 13 April, 2014
L.......................M........................A....................
........O...............Ithink he's serious guys.
DJTorchmusic 10:58 PM - 13 April, 2014
It would be nice
saintsimon 10:58 PM - 13 April, 2014
Quote:
Here's one source.

actually found a video announcing the changes they are making for the mk II
youtu.be
thorissr 11:29 PM - 13 April, 2014
Quote:
Lol... Nice jog wheel covers... Where did he get those???


Here's a member who bought a pair from his local vinyl company. Exact dimensions for the cut are included in this thread. serato.com
DJTorchmusic 2:25 AM - 14 April, 2014
Quote:
Quote:
Here's one source.

actually found a video announcing the changes they are making for the mk II
youtu.be


Ahhh ok.
DJTorchmusic 2:26 AM - 14 April, 2014
wth?
DJ Baby Raj 5:24 AM - 14 April, 2014
You just got rick rolled bro
marcA 8:11 AM - 14 April, 2014
went to the dealer this weekend to play with the SZ
and the unit had the same jog wheel problem
talked about it with the shop owner and he didn't hear of the problem yet
so pioneer didn't call or informed the shop
neither did he know about the recall...
so this didn't gave me much confidence
and after all the NS7II felt more familiar (coming from NS7) so i went for that one...
dj-freestyle 7:14 PM - 14 April, 2014
Hey for the guys with a sz when you use roll function is it acting like slip mode is on even knowing it isnt? if that makes sense. basically if i use roll it does what it supposed to do but it acts like slip mode is on and it isnt. the track jumps ahead to part it woudl be at if it was just playing. hope that makes sense. must be a serato dj glitch .
thorissr 7:52 PM - 14 April, 2014
Quote:
Hey for the guys with a sz when you use roll function is it acting like slip mode is on even knowing it isnt? if that makes sense. basically if i use roll it does what it supposed to do but it acts like slip mode is on and it isnt. the track jumps ahead to part it woudl be at if it was just playing. hope that makes sense. must be a serato dj glitch .



Just tried it out and you are correct...when you activate a roll loop and let go of the pad, it jumps to the original track position as if Slip mode was activated. This happens when Slip mode is deactivated and naturally when it's activated.

I read the DDJ SZ manual and the contents pertaining to the Roll mode are vague at best. Although the secondary function for the Roll pad (Shift + Roll) is more or less a pseudo hot cue saved loop roll feature.
dj-freestyle 8:32 PM - 14 April, 2014
ya has to be a glitch i bet. i posted in help section so lets see. i found that other glictch already so lets see.
Robbie O 8:49 PM - 14 April, 2014
I dont have the SZ, but isn't that what a (Loop) roll is? I think it's performing as designed.

I have an NS7 and the roll responds the same way, (but NS7 has a dedicated auto loop function for pad as well)
dj-freestyle 8:51 PM - 14 April, 2014
so does sz, we have loop roll and saved loop roll to our pads. we can turn slip on and off so i think we can use roll with slip and without so i think its a glitch.
Robbie O 9:06 PM - 14 April, 2014
@Freestyle Nah I think they are different. I think the SZ expects you to use the bottom right section for auto loops (1,2,4,8). On the NS7 its a pad function for both saved loops and auto loops (1,2,4,8). A Loop Roll is effectively a auto loop w slip mode...Not trying to flame, they are just different workflows but still highly effective.
xplicit 10:22 PM - 14 April, 2014
hey guys after playing for a decent time on the SZ, I must say it works great!
it is very solid!
so far my platters work great, I hope everyone else get theres working and enjoy laying down some serious mix!
DJ HOT FEVER 10:40 PM - 14 April, 2014
I went to Play De Record, I have Tested the Pioner DDJ-SZ, I had Issues with the Both Jog Wheels, When Scratching you loose control of the Jog, It was Crazy, I will not be wasting money on this till it gets fixed bit problem and sales rep was calling pioneer too sort out the problem....Why Can't pioneer test out the product before it get release.
Dj Youkai 10:53 PM - 14 April, 2014
Quote:
I went to Play De Record, I have Tested the Pioner DDJ-SZ, I had Issues with the Both Jog Wheels, When Scratching you loose control of the Jog, It was Crazy, I will not be wasting money on this till it gets fixed bit problem and sales rep was calling pioneer too sort out the problem....Why Can't pioneer test out the product before it get release.

Well.. The Problem is getting fixed now.. So yeah ..did you purchased it? or just testing? For us peeps here who bought it and got defective ones, that saves you the headache if you just was testing it out right?
RapMaRz 11:04 PM - 14 April, 2014
5 Things To Think About With A DDJ-SZ

So this is My 1st Chime in this Thread.
3 Weeks Deep into My DDJ-SZ.

1. Bummer that im Case-less for a while because its hard to find a Nice Case with Nice Reviews. (I Knew this would be a small issue).

2. The Unit overall works as the SX, just a bit of a small learning curve with new arrangement. (nothing Bad)

3. My 3rd Week with this unit was when the issues started. The Jog Wheels were Messy while Scratching or Holding them down while mixing to next beat. I sounded like a NEWBIE. The DDJ-SZ was used at 4 Venues with different climates and different dj booth environments each time.

4. DDJ-SZ works Great, its bigger then the SX, so if u want portable like the SX, beware. I dont mind the bigger layout but it made me GASP when I opened the Box. It is still a Really Great Portable Unit, but bigger.

5. Issues come and Issues Go. Pioneer and Serato will unite together and try to resolve. As for when... Lets all Just stay Patient.

DDJ SX and SZ are both Amazing :D

www.djrapmarz.com
saintsimon 11:23 PM - 14 April, 2014

thanks freestyle
DJTorchmusic 12:36 AM - 15 April, 2014
I'm not huge on the SX, which I have now. But, I grew up on Turntables and then went to CDJs. The SX platters are "OK". But there's some spacing issues (platter and tempo slider) and the feel of the mixer (faders and stuff) have a "toy like" feel to me. It operates well, though I wish maybe they put better "Jewelry" on it.
Sulli 12:55 AM - 15 April, 2014
Quote:
Hey for the guys with a sz when you use roll function is it acting like slip mode is on even knowing it isnt? if that makes sense. basically if i use roll it does what it supposed to do but it acts like slip mode is on and it isnt. the track jumps ahead to part it woudl be at if it was just playing. hope that makes sense. must be a serato dj glitch .


I noticed this the first time I used roll mode too but being that I'm new to serato dj I thought this was how that feature normally acted. Glad to hear its a glitch..

And as you already know, moving a loop brace toward the start of a track the play head keeps moving forward out of the loop instead of staying in the loop brace which I also thought was normal action until finding out it was a glitch..

So there some things to fix on the software side of things. Hopefully fixed by the time I get the sz back from cali ;^)
caliguy 1:40 AM - 15 April, 2014
Quote:
I went to Play De Record, I have Tested the Pioner DDJ-SZ, I had Issues with the Both Jog Wheels, When Scratching you loose control of the Jog, It was Crazy, I will not be wasting money on this till it gets fixed bit problem and sales rep was calling pioneer too sort out the problem....Why Can't pioneer test out the product before it get release.

They do test the units before shipping out, unfortunately not all human movement can be replicated during testing. The units work normal except some are experiencing the problem with certain hand movement. Pioneer has had the best track record as far as quality is concerned compared to other manufacturers.

Not all units are affected as stated below:
Quote:
hey guys after playing for a decent time on the SZ, I must say it works great!
it is very solid!
so far my platters work great, I hope everyone else get theres working and enjoy laying down some serious mix!



Quote:
lol no offense taken. I know how impossible it sounds when someone tells you "I don't have time".....in my case it's absolutely true. working 7am-7pm 12 hour shifts never leaves a lot of time for anything else.

Quote:
After 6 days and 2 e-mails I finally received a reply from Pioneer saying they are sending me prepaid labels. Shame on Pioneer for taking so long, but kudos' to them for working on a Sunday.

I know your occupation is very demanding. But consider this when you have little time:
Drive-thru or Dine in? Drive through 90% of the time is much faster.

Thats why when I decided to post about the information that we (authorized dealers) received from Pioneer regarding the adjustment I posted so you guys can contact them asap. Now imagine how much longer it would have taken you to get your response if you were not even aware that Pioneer had issued a formal fix to this issue. I guess what Im saying is considering how many people have read and reacted to this thread, the time it took to email you back was not that bad at all. I suspect had you not read this thread its possible you may have waited even longer as more people become aware of this?
Dri
DJ Baby Raj 2:45 AM - 15 April, 2014
Hows the replacements going? Anyone track theres yet?
deejdave 2:48 AM - 15 April, 2014
I never even tracked my first unit LOL.
DJ Baby Raj 2:58 AM - 15 April, 2014
Lol, you sent it off to Pioneer?
deejdave 3:03 AM - 15 April, 2014
Nah I'm going to eventually but I figured I will wait for the rush to die down. No worries. I don't know if my issue is just not as bad as others or if it just does not affect me. Light scratching, usual beat matching, etc. never once had it miss movement of my hand unless I was trying to reproduce the issue. Thus I am in no rush to get mine serviced. Not to mention my store has a 90 day no questions asked return policy so I'm just gonna wait to see how the units come back after servicing. I was just saying I never even tracked my initial SZ. I saw the e-mail and then a few days later BAM. Kinda like the surprise factor.
DJ Baby Raj 3:06 AM - 15 April, 2014
Same with my unit, wasn't too bad but it did slip when using the platter at times, My return at GC was coming up so I just boxed it up and returned it now I gotta wait for the updates ones to make its way to the GC stores.... Guess it works out the same if I sent it out to Pioneer at least a 3 week wait for that repair...

Yeah you can always return yours and replace it with the April builds at your retailer... Can't wait to hear the performance once they come back from repairs.
DJ_X_Trodinaire 3:11 AM - 15 April, 2014
Mine still in route coming from the east coast. Arrive in Cali on Friday
DJ Baby Raj 3:13 AM - 15 April, 2014
Quote:
Mine still in route coming from the east coast. Arrive in Cali on Friday


Nice keep us updated!
xplicit 3:46 AM - 15 April, 2014
Hey guys.. the left side platter started acting up more now... I thought all was good... until I played on them just a while ago and the left platter kept missing and not holding back the track!
What should I do now... send for another exchange?
Im in Canada so im not sure about the warranty repair from Pioneer... and this is confirmed that a firmware update wont fix it right?
Please advise...
Thanks
DJ Baby Raj 3:49 AM - 15 April, 2014
Quote:
Hey guys.. the left side platter started acting up more now... I thought all was good... until I played on them just a while ago and the left platter kept missing and not holding back the track!
What should I do now... send for another exchange?
Im in Canada so im not sure about the warranty repair from Pioneer... and this is confirmed that a firmware update wont fix it right?
Please advise...
Thanks


Return it back to your retailer if you just got it, wait until they get the updates ones in.... I wouldn't exchange since they may have ones from the same 2 batches... Or you can contact Pioneer Canada and send it in for repair...
xplicit 3:52 AM - 15 April, 2014
Quote:
Quote:
Hey guys.. the left side platter started acting up more now... I thought all was good... until I played on them just a while ago and the left platter kept missing and not holding back the track!
What should I do now... send for another exchange?
Im in Canada so im not sure about the warranty repair from Pioneer... and this is confirmed that a firmware update wont fix it right?
Please advise...
Thanks


Return it back to your retailer if you just got it, wait until they get the updates ones in.... I wouldn't exchange since they may have ones from the same 2 batches... Or you can contact Pioneer Canada and send it in for repair...



Thanks ill take it back tomorrow...
owenbizzle 11:19 AM - 15 April, 2014
Quote:
Is there anyone here in the UK who has purchased an SZ for less than £1749?


The only way you can get one cheaper is from a trade supplier!! but you have to be a hire company or reseller, trade suppliers do not sell to end users not even nightclubs!!

owen
akakak 11:26 AM - 15 April, 2014
There's a site in Germany that does it cheaper €10 delivery:

www.recordcase.de

£1,545.08 - apparently.

I have no experience with them, but would love to know if they're worth buying from!
VJ Justin Allen 11:31 AM - 15 April, 2014
For those that have shipped it...what box are you using?
DJ_X_Trodinaire 11:55 AM - 15 April, 2014
Quote:
For those that have shipped it...what box are you using?

I used the original box and a secondary box [cut up boxes] un hoping they send both back nice and clean ;)
Dj Youkai 12:05 PM - 15 April, 2014
They won't ship you back the Original Box. I was told by Ashley that. They will recycle your Original Box.
Sulli 12:39 PM - 15 April, 2014
Quote:
For those that have shipped it...what box are you using?

I sent my original box and was told by a Pioneer rep that I would get it shipped back. I'll let you guys know what happens for me...
Dj Youkai 12:46 PM - 15 April, 2014
Quote:
Quote:
For those that have shipped it...what box are you using?

I sent my original box and was told by a Pioneer rep that I would get it shipped back. I'll let you guys know what happens for me...

I was told by Ashley from Pioneer Service that they will not ship the original box. That's why I had to find another box. Well hope yours comes back. DJ_X_Trodinaire & Sulli
Nicholy 1:17 PM - 15 April, 2014
serato.com

Travel case option for those looking for one...
dj-freestyle 4:05 PM - 15 April, 2014
thanks nicholy what a great idea and works awesome. love it.
DJTorchmusic 6:29 PM - 15 April, 2014
When you guys are saying you bought your system for 1750-1800 is that the "out the door" price or without tax?
dj-freestyle 7:09 PM - 15 April, 2014
with tax
thorissr 7:14 PM - 15 April, 2014
Correct...mine was a little over $1800, but that was with tax.
dj-freestyle 7:15 PM - 15 April, 2014
Mine was 1740 with tax just about.
Nicholy 7:31 PM - 15 April, 2014
Quote:
thanks nicholy what a great idea and works awesome. love it.

Np, mines on backorder :) It's like being in vegas and rolling the dice!
Nicholy 7:31 PM - 15 April, 2014
my SZ that is.....
Djpr1 7:36 PM - 15 April, 2014
Quote:
Mine still in route coming from the east coast. Arrive in Cali on Friday


Same here...
Ush 7:54 PM - 15 April, 2014
sooooo, i just shipped mine to pioneer, they paid for shipping however fed ex says that you cant use the box that it got shipped in...i had to pay 46 bucks for a box to be made.
dj-freestyle 7:56 PM - 15 April, 2014
ya go to gc and get a guitar box. much cheaper.
deejdave 8:05 PM - 15 April, 2014
Quote:
When you guys are saying you bought your system for 1750-1800 is that the "out the door" price or without tax?


$1,700 OUT the door. No shipping and NO tax.
deejdave 8:06 PM - 15 April, 2014
AND they have a 90 day no questions asked return policy................. hence the easy attitude I have towards this whole issue.
DJTorchmusic 8:56 PM - 15 April, 2014
Quote:
AND they have a 90 day no questions asked return policy................. hence the easy attitude I have towards this whole issue.


Can you PM me their name? Do they ship?
DJTorchmusic 8:57 PM - 15 April, 2014
Thanks for the Pricing fellas.
deejdave 9:12 PM - 15 April, 2014
Absolutely they ship. Pretty much all they do.


Just as a side note This is where I get most my gear.

DJM-900SRT - $1900
Rane 64 - $1800
DDJ-SZ - $1700
DDJ-SP1 - Not even allowed to say LOL.

They stopped carrying Rane Products since then BUT IMO the SRt is superior anyways. I'll PM You the site now.
DJTorchmusic 9:23 PM - 15 April, 2014
Quote:
Absolutely they ship. Pretty much all they do.


Just as a side note This is where I get most my gear.

DJM-900SRT - $1900
Rane 64 - $1800
DDJ-SZ - $1700
DDJ-SP1 - Not even allowed to say LOL.

They stopped carrying Rane Products since then BUT IMO the SRt is superior anyways. I'll PM You the site now.


Cool, Thanks
Ragman 10:27 PM - 15 April, 2014
Quote:
Absolutely they ship. Pretty much all they do.


Just as a side note This is where I get most my gear.

DJM-900SRT - $1900
Rane 64 - $1800
DDJ-SZ - $1700
DDJ-SP1 - Not even allowed to say LOL.

They stopped carrying Rane Products since then BUT IMO the SRt is superior anyways. I'll PM You the site now.

Righteous. Excellent prices.
saintsimon 11:07 PM - 15 April, 2014
Status of warranty just updated! Woohoo.

imgur.com

Starting timer...
DJ Baby Raj 11:08 PM - 15 April, 2014
Quote:
Status of warranty just updated! Woohoo.

imgur.com

Starting timer...



Awesome!
DJ Baby Raj 11:08 PM - 15 April, 2014
How did you track the repair they give a tracking #?
saintsimon 11:10 PM - 15 April, 2014
They provided an ARA#, just used that and the model number in the link dj-freestyle a few days ago earlier in this thread. thanks dj-freestyle!
DJ Baby Raj 11:10 PM - 15 April, 2014
Thanks
DJ Baby Raj 11:11 PM - 15 April, 2014
Hey saint post your updates here:

serato.com
dj-freestyle 3:14 PM - 16 April, 2014
All good boys. glad to help and glad to see pioneer fixing so quick. a birdy told me its a easy quick fix so i bet you guys get them back quick with is awesome.
Rob1980 4:31 PM - 16 April, 2014
Is there anyone in the UK with a better price than the Germany one?

If so, where are you ordering from?

Ive considered shipping via a mate in USA as the exchange rate saves a small fortune, but its bound to get trapped by customs, and taxed to high heaven anyway..
Djsteved 8:23 PM - 16 April, 2014
I just received mine a few days ago in Ireland and the jog wheels are perfect it was manufactured in March. Im having a problem with the search strip if I touch it when a track is playing it skips threw the track, is this not meant to be locked during playback?
DjCity 8:32 PM - 16 April, 2014
Quote:
I just received mine a few days ago in Ireland and the jog wheels are perfect it was manufactured in March. Im having a problem with the search strip if I touch it when a track is playing it skips threw the track, is this not meant to be locked during playback?


Lock the strip search in the settings menu on the SZ
Djsteved 8:41 PM - 16 April, 2014
Quote:
Quote:
I just received mine a few days ago in Ireland and the jog wheels are perfect it was manufactured in March. Im having a problem with the search strip if I touch it when a track is playing it skips threw the track, is this not meant to be locked during playback?


Lock the strip search in the settings menu on the SZ

Sorry to sound stupid but how do I get into the settings menu?
DjCity 8:49 PM - 16 April, 2014
You have to read the manual as I don't have the SZ in front of me.

Reading the manual will reveal a few other goodies for you too.
Djsteved 8:58 PM - 16 April, 2014
Quote:
You have to read the manual as I don't have the SZ in front of me.

Reading the manual will reveal a few other goodies for you too.

Time to find the manual so:) Thanks for your help
dj-freestyle 9:17 PM - 16 April, 2014
It's in setup of actual sz . It's easy to do . Starts on page 14 I think
Djsteved 9:52 PM - 16 April, 2014
Quote:
It's in setup of actual sz . It's easy to do . Starts on page 14 I think

Yeah found it all right, I will give it a go tomorrow. Thanks
caliguy 9:58 PM - 16 April, 2014
Quote:
Quote:
It's in setup of actual sz . It's easy to do . Starts on page 14 I think

Yeah found it all right, I will give it a go tomorrow. Thanks

In case anyine needs a downloadable version of the manual:
pioneerdj.com
DJ NOOZER 10:08 PM - 16 April, 2014
Been following this thread since post #1, just have yet to chime in.
Have been a TTM-57 + CDJ DJ until the DDJ-SX last year, then had to upgrade to the Big Brother when Pioneer announced it in Mid-January.

-DDJ-SZ pre-ordered through ProAudioStar 3/5/14.
-Delivered 3/28/14.

DDJ-SZ build month: March 2014.

Left platter exhibits SLIGHT touch sensitivity issues.
No warping on either platter's surface.

I have gigged since the delivery date and haven't really had any problems with the unit over 9-10 gigs now. Left platter has gotten away from me a few times. Right deck is the obvious "stronger" of the 2 decks. So yes, my March 2014 build does fall victim to the imperfect DDJ-SZ.
I inevitably will end up calling up PioneerDJ USA for a service order at some point for the "chip" replacement and will end up using the DDJ-SX while it is being serviced.

Thought I'd share a few photos of the setup while in "bedroom" mode and not on the streets of Musicland.

i.imgur.com
i.imgur.com

-Nooz
saintsimon 10:30 PM - 16 April, 2014
Nice setup Nooz!
dj-freestyle 3:15 PM - 17 April, 2014
I saw today two ddj-sx with cases on sale sites used for 450.00 . glad i sold when i did. the sz is already affecting resale prices on sx's. even with problems its killing sx resale already. nuts.
Nicholy 3:20 PM - 17 April, 2014
thats crazy, I sold my SX last year after a 4/5 months w flight case for $900. The SX is still a great 4 channel contorller in a smaller package. In some ways it's more ideal for mobility..
saintsimon 3:23 PM - 17 April, 2014
Quote:
I saw today two ddj-sx with cases on sale sites used for 450.00 . glad i sold when i did. the sz is already affecting resale prices on sx's. even with problems its killing sx resale already. nuts.

I sold my vci300 mk2 for about the aame kinda loss. wish I kept it as a backup because I didn't get much for resale. ugh.
djmacklong 3:27 PM - 17 April, 2014
I bought my SX for $700 used, then sold it for $750 right after the SZ was announced. I took a bit of a loss on the UDG bag and Odyssey hard cases, but it all evened out.
dj-freestyle 3:35 PM - 17 April, 2014
I sold mine for 800 with case. lost 50 bucks after 2 years of uses. ill take that anyday with dj equipment. your lucky to get half after 2 years. the market is flooded with used stuff. guys think there stuff is worth way more then it is always. its a fad market for a lot of djs now so when they decide they arent in it for the long hall us old timers clean up. lol lol
Mighty Dragon Sounds 3:46 PM - 17 April, 2014
Wow...........

All this...... "premium" controllers going for those prices after only being through first hand users...........

There is a strategy at work behind that concept though...... They are right....

Build a turntable that lasts forever without breaking (You make what you make and you don't have to make more....)

Build a controller that needs to be replaced every so often due to "upgrades" or issues or just breaking down........ (Continuous flow of money)



Same thing with medicine...... I can cure you of this disease....... or I can make you live with it and get a continuos flow of money while at it.
dj-freestyle 3:49 PM - 17 April, 2014
Yep been the buisness model for a long time and in a business where the newest shiney thing is hot its a cash cow. pioneer knows exactly what they are doing and people who think they dont are wrong. they do exactly.
Pulse 4:29 PM - 17 April, 2014
I'm only posting to laugh at the "airhorn" discussion, and this is all I could keep imagining...

Man in restaurant: "The menu looks good and these items look delicious, but noticed that you have black pepper on the table. I don't like pepper. I'm going to assume you put pepper in your dishes in the kitchen too."

Chef: "That's okay, we don't have pepper in all our dishes."

Man: "You don't understand, I don't like pepper."

Chef: "We can even make our dishes without pepper for you."

Man: "I don't like pepper. I can't believe you call yourself a gourmet restaurant because you have pepper."

Chef: "What do the specific ingredients of my dishes have to do with the quality of my restaurant?"

Man: "Only low quality restaurants from the 80's use pepper."

Chef: "So don't use the pepper."

Man: "I'm going to stand on the sidewalk and complain about your pepper."
dj-freestyle 4:32 PM - 17 April, 2014
Exactly what i kept thinking pulse. Thats like saying well serato has synch and can there effects update has a airhorn download it came with so forget serato. what!!!!!!!!!!!!
saintsimon 4:59 PM - 17 April, 2014
So true Pulse.
Reminds me of a funny joke Harrison Ford told David Letterman. Hits the nail on the head!
Watchwww.youtube.com
thorissr 5:25 PM - 17 April, 2014
Quote:
I'm only posting to laugh at the "airhorn" discussion, and this is all I could keep imagining...

Man in restaurant: "The menu looks good and these items look delicious, but noticed that you have black pepper on the table. I don't like pepper. I'm going to assume you put pepper in your dishes in the kitchen too."

Chef: "That's okay, we don't have pepper in all our dishes."

Man: "You don't understand, I don't like pepper."

Chef: "We can even make our dishes without pepper for you."

Man: "I don't like pepper. I can't believe you call yourself a gourmet restaurant because you have pepper."

Chef: "What do the specific ingredients of my dishes have to do with the quality of my restaurant?"

Man: "Only low quality restaurants from the 80's use pepper."

Chef: "So don't use the pepper."

Man: "I'm going to stand on the sidewalk and complain about your pepper."


I agree with the analogy you presented Pulse....That's why I had to chime in earlier in this post to tell those who base their definition of "Pro" gear solely on a button to layoff.

If that "one" button is a major Achilles Heel in regards to their performance.... they have the option to "not" purchase the unit. As a matter of fact I find it a bit hilarious that after the air horn flaming started in this thread, when I watch or listen to other DJ's performances I've been keen to the fact that more DJ's use the air horn than what some are led to believe.

Hmmmm.....maybe it's a Pioneer Conspiracy, or better yet, Pioneer is in bed with the NSA. That's it!!!! The NSA has commissioned Pioneer to include the air horn on their top of the line controller to send sublime signals through the use of the air horn to a audience of people. These signals are then returned back to the unit and whereas the DJ notices that his/her jog wheels sensitivity is malfunctioning, forcing the DJ to return the unit to back to retailer/Pioneer. When Pioneer receive these "faulty" units, the data received is dumped from the ROM chip (remember the issue where the jog wheel issue can't be fixed via a firmware update?) and forwarded to the NSA for further analysis. (End Sarcasm)

Long Live the Air Horn!!!!!

Peace!
Rob1980 5:33 PM - 17 April, 2014
I like pepper, but not the air horn lol
djmacklong 5:36 PM - 17 April, 2014
Quote:
I'm only posting to laugh at the "airhorn" discussion, and this is all I could keep imagining...

Man in restaurant: "The menu looks good and these items look delicious, but noticed that you have black pepper on the table. I don't like pepper. I'm going to assume you put pepper in your dishes in the kitchen too."

Chef: "That's okay, we don't have pepper in all our dishes."

Man: "You don't understand, I don't like pepper."

Chef: "We can even make our dishes without pepper for you."

Man: "I don't like pepper. I can't believe you call yourself a gourmet restaurant because you have pepper."

Chef: "What do the specific ingredients of my dishes have to do with the quality of my restaurant?"

Man: "Only low quality restaurants from the 80's use pepper."

Chef: "So don't use the pepper."

Man: "I'm going to stand on the sidewalk and complain about your pepper."


You just won the internet today. Where should we send your chicken dinner?
Nicholy 5:41 PM - 17 April, 2014
I didn't get a meal voucher with my SZ, I'm emailing Pioneer. They really should be consistant.
thorissr 6:03 PM - 17 April, 2014
I like the siren effect...but not cymbal. But in no way will I let a button or feature be a major factor in my decision making process. Dare I say (bracing sideways under my flame shield), that effects are somewhat genre specific. No, there's no scientific data to back that up nor am I trying to force my opinion on anyone. Down here in my neck of the woods, specifically in the Hip Hop/R&B genres and sub-genres, you will here the siren and horn effects applied more so than you would the noise and cymbal effects (just using these 2 as my example).

Now this is not to say that if you use one or the other you are considered "unprofessional", it's just that some crowds are more apt and accepting of certain performance techniques that include certain effects. If I had to spin EDM I'm pretty sure there are some unwritten no no's of what effects to use and how often you use them.

I have never had the experience of a customer approach me and say..."hey, you used the air horn twice in your 3 hour performance, and I would like to deduct your pay solely on the guaranteed quality performance clause in our contract, because I thought you were aware as a DJ that you should NEVER use the air horn."

When it's all said and done....this comes down to DJ's battling their fellow DJ's, similar to TT/CDJ/Controller ongoing debate. You can spam any effects and it can ruin your set/routine, however the end result and the ultimate judge should be the audience you are catering to.....in addition to the person who is paying you at the end of your gig (Period)!!!!

Can we all just get along and move past...."I'm a better and more classy DJ because I don't use "X" effect or I will never use the SYNC button. Honestly, who cares what you spin on except you or off duty DJ's attending your gig. Hell, I rocked a party once with a Numark IDJ Live 2 and a iPad 4 with wires running everywhere. Guess what? I received more positive comments and leads after that party gig than I have ever received before or after than I did when I used $2000 + gear.

I tell ya'....Our customers albeit the audience or hiring party, would really be ashamed of how "we" as DJ's act behind the scenes over such minor things.

Peace!!
DjCity 6:27 PM - 17 April, 2014
Quote:
Effects are somewhat genre specific.

Hip Hop/R&B genres and sub-genres, you will here the siren and horn effects applied more so than you would the noise and cymbal effects


^this^

Hip Hop, R&B, Reggae, Go-Go Dj's
We will use the air horn while EDM, House, Techno and the like will most likely NOT use the air horn.
These DJ's will use more filters and flangers than we would.

It's just how it is.

I could have gone for an old school gym whistle effect myself...
djmacklong 6:29 PM - 17 April, 2014
I'm still trying to figure out how the hell they didn't include a laser.

I n33d teh pew pew sound!
DJ Baby Raj 6:30 PM - 17 April, 2014
I did a West Indian caribbean party with mine before I returned it and they loved the Horn..... Lol
DjCity 6:36 PM - 17 April, 2014
I'm hoping pioneer or serato can make it so we can load different fx to the sz.

Wishful thinking....
deejdave 8:54 PM - 17 April, 2014
Quote:
I'm only posting to laugh at the "airhorn" discussion, and this is all I could keep imagining...

Man in restaurant: "The menu looks good and these items look delicious, but noticed that you have black pepper on the table. I don't like pepper. I'm going to assume you put pepper in your dishes in the kitchen too."

Chef: "That's okay, we don't have pepper in all our dishes."

Man: "You don't understand, I don't like pepper."

Chef: "We can even make our dishes without pepper for you."

Man: "I don't like pepper. I can't believe you call yourself a gourmet restaurant because you have pepper."

Chef: "What do the specific ingredients of my dishes have to do with the quality of my restaurant?"

Man: "Only low quality restaurants from the 80's use pepper."

Chef: "So don't use the pepper."

Man: "I'm going to stand on the sidewalk and complain about your pepper."


Let us not forget his "statistics" he was posting!!! I mean it's happening all over these forums. Yesterday I learned that 80% of the users of Serato DJ have debilitating issues with crashing & such............ I mean it's NOT true but can you imagine someone actually thinking that?

Just as a BTW did you guys notice in his profile he even mentions the AIRHORN there? LOL
Quote:
Quote:
Effects are somewhat genre specific.

Hip Hop/R&B genres and sub-genres, you will here the siren and horn effects applied more so than you would the noise and cymbal effects


^this^

Hip Hop, R&B, Reggae, Go-Go Dj's
We will use the air horn while EDM, House, Techno and the like will most likely NOT use the air horn.
These DJ's will use more filters and flangers than we would.

It's just how it is.

I could have gone for an old school gym whistle effect myself...


I was going to mention this but I don't know why it seemed little racist in my head LOL.

I just think of Hot 97 with the airhorn or the "bomb dropping" FX being played over & over. I obviously haven't listened to any hip hip radio stations in years but I am assuming this is the way it still is.
DJ Baby Raj 9:54 PM - 17 April, 2014
Anyone waiting on one from Guitar Center? Replacement or Pre-Order?
intensify 4:59 PM - 18 April, 2014
Quote:
Anyone waiting on one from Guitar Center? Replacement or Pre-Order?


im waiting for one at guitar center. I originally bought mine at agiprodj and wanted to exchange it when I had the issue. when they tested it, it was fine and didn't want to send me a new one because same thing might happen. they gave me the option to get a refund or send my original one back.

I took the refund and just going to get it at guitar center from my friend that's a gc pro when its in.
DJ Baby Raj 5:01 PM - 18 April, 2014
Quote:
Quote:
Anyone waiting on one from Guitar Center? Replacement or Pre-Order?


im waiting for one at guitar center. I originally bought mine at agiprodj and wanted to exchange it when I had the issue. when they tested it, it was fine and didn't want to send me a new one because same thing might happen. they gave me the option to get a refund or send my original one back.

I took the refund and just going to get it at guitar center from my friend that's a gc pro when its in.


Sounds like the best idea... Same here got a good deal with the a GC pro. on the first one, had the issue returned it for a store credit, now just waiting until May hopefully thats when they get them... Keep us updated.
DJTorchmusic 6:07 PM - 18 April, 2014
The "Air Horn" Is a Dance Hall Classic. Mostly used when the DJ is coming out of a more conventional Reggae set into a more Ragga stylee vibe (i.e. turning it up). Hip Hop, I never even thought about using an air horn, R&B hell no and never did I hear any other DJs use it. I've heard it used for Dancehall and Soca, mostly.

As I've said before, I'm not a "tweaker". I hardly have and hardly will use effects except in the studio. I just like using my two hands and the platters that go with em. I feel I'm more effective that way.
blackavenger 7:19 PM - 18 April, 2014
Quote:
I hardly have and hardly will use effects except in the studio. I just like using my two hands and the platters that go with em. I feel I'm more effective that way.

Then why bother going w' a controller that has all of these options? Why not just buy a secondhand NS7 (mk1) for like $600?
thorissr 8:46 PM - 18 April, 2014
Quote:
The "Air Horn" Is a Dance Hall Classic. Mostly used when the DJ is coming out of a more conventional Reggae set into a more Ragga stylee vibe (i.e. turning it up). Hip Hop, I never even thought about using an air horn, R&B hell no and never did I hear any other DJs use it. I've heard it used for Dancehall and Soca, mostly.

As I've said before, I'm not a "tweaker". I hardly have and hardly will use effects except in the studio. I just like using my two hands and the platters that go with em. I feel I'm more effective that way.


I agree on the Dance Hall/Reggae origination....adding a tad bit of history if I may:

It was a tool used by DH/Reggae DJs to blow the horn between cuts to pump up the crowd and disguise their mixes with incompatible tempos (mind you this was before pitch control was introduced to tables). It really didn't gain mainstream appeal in hip hop/breaks until the mid to late 90's. Again, to each their own. "I" personally don't use it, or any other effect to be quite frank outside Flanger and Echo. However, whatever floats your patrons boat....I say stick with it!!

Peace!!
DJTorchmusic 9:24 PM - 18 April, 2014
Quote:
Quote:
I hardly have and hardly will use effects except in the studio. I just like using my two hands and the platters that go with em. I feel I'm more effective that way.

Then why bother going w' a controller that has all of these options? Why not just buy a secondhand NS7 (mk1) for like $600?


The NS7 MK II is a huge improvement over the MK1 and that's ignoring any effects.

pads
mixer
layout

That's why the MK1 is not being considered.

What I like about the SZ over the SX is:

Platter Size
Better mixer
Layout
Color Pads

and that's ignoring any effects.
thorissr 9:34 PM - 18 April, 2014
I hear ya Torch!!!
DJTorchmusic 3:36 AM - 19 April, 2014
Quote:
Quote:
The "Air Horn" Is a Dance Hall Classic. Mostly used when the DJ is coming out of a more conventional Reggae set into a more Ragga stylee vibe (i.e. turning it up). Hip Hop, I never even thought about using an air horn, R&B hell no and never did I hear any other DJs use it. I've heard it used for Dancehall and Soca, mostly.

As I've said before, I'm not a "tweaker". I hardly have and hardly will use effects except in the studio. I just like using my two hands and the platters that go with em. I feel I'm more effective that way.


I agree on the Dance Hall/Reggae origination....adding a tad bit of history if I may:

+1

It was a tool used by DH/Reggae DJs to blow the horn between cuts to pump up the crowd and disguise their mixes with incompatible tempos (mind you this was before pitch control was introduced to tables). It really didn't gain mainstream appeal in hip hop/breaks until the mid to late 90's. Again, to each their own. "I" personally don't use it, or any other effect to be quite frank outside Flanger and Echo. However, whatever floats your patrons boat....I say stick with it!!

Peace!!
DJTorchmusic 3:36 AM - 19 April, 2014
Quote:
Quote:
The "Air Horn" Is a Dance Hall Classic. Mostly used when the DJ is coming out of a more conventional Reggae set into a more Ragga stylee vibe (i.e. turning it up). Hip Hop, I never even thought about using an air horn, R&B hell no and never did I hear any other DJs use it. I've heard it used for Dancehall and Soca, mostly.

As I've said before, I'm not a "tweaker". I hardly have and hardly will use effects except in the studio. I just like using my two hands and the platters that go with em. I feel I'm more effective that way.


I agree on the Dance Hall/Reggae origination....adding a tad bit of history if I may:

+1

It was a tool used by DH/Reggae DJs to blow the horn between cuts to pump up the crowd and disguise their mixes with incompatible tempos (mind you this was before pitch control was introduced to tables). It really didn't gain mainstream appeal in hip hop/breaks until the mid to late 90's. Again, to each their own. "I" personally don't use it, or any other effect to be quite frank outside Flanger and Echo. However, whatever floats your patrons boat....I say stick with it!!

Peace!!


+1
Pulse 5:28 PM - 19 April, 2014
Quote:
You just won the internet today. Where should we send your chicken dinner?


Is there any pepper in it?
Ush 6:32 PM - 19 April, 2014
hey guys, whaats the link to the forums, that people are providing updates to their sz being shipped and stuff
VJ Justin Allen 6:42 PM - 19 April, 2014
djmacklong 6:43 PM - 19 April, 2014
Quote:
Quote:
You just won the internet today. Where should we send your chicken dinner?


Is there any pepper in it?

tons.
Pulse 4:05 AM - 20 April, 2014
Yay! Pepper! <sounds airhorn in joy>
djmacklong 9:35 AM - 20 April, 2014
dammit....I keep wishing there was a 'like' button.
deejdave 3:15 PM - 20 April, 2014
Quote:
Yay! Pepper! <sounds airhorn in joy>


Simply Golden!!
Rob1980 3:21 PM - 20 April, 2014
Quote:
dammit....I keep wishing there was a 'like' button.



As far as I know its just above the master volume dial on the mixer section..
djmacklong 5:37 PM - 20 April, 2014
^^^lol
audiomontana 1:56 PM - 21 April, 2014
Quote:
sooooo, i just shipped mine to pioneer, they paid for shipping however fed ex says that you cant use the box that it got shipped in...i had to pay 46 bucks for a box to be made.


boxing 50$
shipping to pioneer(ground) 50$
return shipping from pioneer (ground) 50$

150$

+ original shipping cost from retailor?


My statistics on marketplace cost were meant to bring into perspective the amount of money that a mistake like this, puts into limbo. My first estimate was off by a decimal point. I admitted that. When something is as large as the SZ -- shipping and subsequent retooling, repairing, reboxing etc. size is a big factor. The fact that this thing is so large and it comes from pioneer drops the airhorn sample on the proverbial marketplace dancefloor. A game changer and In my 'humblist' of opinions ;) -- probably the best example/reason I can think of for a new series of singular implement media deck controllers in much smaller format to be created. They should use the same size and shape as the NEXUS CDJs so I can use my existing inexpensive cases from gator / wholesale cost 74$.

Airhorn = Revolution

I played around with the SZ all weekend. . Jumping through my collection of re-recorded acid jazz and IDM vinyl records from the mid ninties. Standards by which i can judge what Im playing on. I felt creatively inclined because of the simplicity of the Cue points on the pads and having my records right there in serato and not having to go trudging through record box to find anything on the USB. The tempo adjustment works like CDJ -- easy enough. Workflow is fun with serato. Breaking control is nice.

The pad section is excellent but too close to the 'stop' and cue buttons for me. Its fun to build a quick instrument from a group of cue points on a song. The SZ will be beastly when people extort its pads for use in traktor. Looking to native instruments to release a Traktor/Maschine hybrid controller that does what the bridge FAILED to do. Two Maschines + CDJ parts = $SZ$ ?

The onboard efx are pretty bad. Filter lacks tunability like the xone 92, pitch is good for adding distortion or max headroom vocoder on run-away mode effect, echo has decent repeats in the lower quadrant but is basically useless. Theres no reason for me to have these effects on my controller. 6 knobs for effects + 4 buttons of wasted resources.

The Crossfader is ok. I like that the soundnoise is routable to channel 4. I taught my two year olds to transformer using the noise button and parameter control. The routing switches are well placed and dont injure little user's hands.

When are companies going to figure out that the headphone jack should not be DIRECTLTY in front of the crossfader on the front of the device so its not constantly getting wrecked . This thing is 34 inches wide. Any better spot for it? Recessed port? Add broken headphones cord to that list of un-finite costs caused by the SZ. Ok so the 600$ road case needs to have removable face so this one port has access. Oh yea and so you can see the pioneer and serato logos.

The airhorn -- It sounds like it was recorded through the SZ mic pre-amp from 20 feet off axis. Not only is it totally fucking stupid -- It ALSO has actual discernable distortion and artifacts in the sound that is coming from the button. Are they going to fix this with a firmware update? serato.com

The jog wheels issues -- if I wasnt so frustrated by trying to work with the vanishing playhead -- id be coming up with more gripes about the limitations of serato's looping controls . Where is that hi hat .. uhm once around twice back .. oh Im not staring directly at the center dial so I cant tell when its not working. This is going to be fixed of course, -- does anyone have thier SZ back from repair yet?

This size of controller and layout is nice BUT its got too much junk on it -- sound color plus on board effx are huge waste of time/energy and would much rather have a send/return loop or SERATO efx post fader or nothing. Basically if the SX was bigger it would be better than this? If pioneer wanted to help themselves they would just release the DDJ SX-XL as the SZ MK2. Or build the awesome modular media players with serato sound cards that I described several times in this thread already.

Im returning my SZ after some more toddler sessions.
djmacklong 2:27 PM - 21 April, 2014
Quote:
Quote:
sooooo, i just shipped mine to pioneer, they paid for shipping however fed ex says that you cant use the box that it got shipped in...i had to pay 46 bucks for a box to be made.


boxing 50$
shipping to pioneer(ground) 50$
return shipping from pioneer (ground) 50$

150$

+ original shipping cost from retailor?




This is the only part I read.

Pioneer pays for shipping to and from, and you are supposed to use the original box since it's a "regular" box, rather than the "handle box" that they use for all of the other DDJ line. There's no need to have one made.

If you paid for any of these things you got royally screwed by a 3rd party retailer or didn't do enough research/leg work/simple reading to know that paying a single extra penny was not necessary for repair.
deejdave 2:49 PM - 21 April, 2014
This hasn't had a clue on anything to date and it's not about to start now. Even if these are fee's that get thrown into the mix by Pioneer the point is Pioneer is the one paying them so they can't be held against them. If anyone has to pay anything it is because they did not take care of this properly.
audiomontana 3:08 PM - 21 April, 2014
somebodey is still paying for it.
DJ Yaitanis 8:36 PM - 23 April, 2014
Guys I am sorry I haven't been on in a while I have been working hard on my case and getting ready for a bunch of gigs.

If anyone is looking for a case let me know and I will send you drawings of what I can make. Its pretty much a Platform Case where the lid comes off and exposes all connections in the rear (no laptop tray).

I am using the DDJ SZ now with a MacBook Air (Latest Model) 1.6 ghz and all of my music is on a 3.0 USB SSD external drive (Intel) Works great.

I have updated to 1.6.2 and have seen some improvements.

I still have no issue with my DDJ SZ and the platter issue. I did go to pioneer and let them know and they said that if there are any issues they will be happy to help.

I have a March 2014 production (sorry for the above) and the sensitivity switch is for the Platter.
soundboyz 9:54 PM - 23 April, 2014
please send me the drawings so i can see what it looks like. My email address is soundboyz@gmail.com
djmacklong 10:06 PM - 23 April, 2014
And post a picture of your actual SZ (with you in the picture and todays date) to verify that there is, in fact, a build change (added sensitivity switch). I still think you're FOS on that.
soundboyz 10:10 PM - 23 April, 2014
sensitivity switch, mine is a late march built where is that sensitivity switch?????
DJ_X_Trodinaire 10:11 PM - 23 April, 2014
Quote:
sensitivity switch, mine is a late march built where is that sensitivity switch?????


I think it was a late April's fools joke ;)
Dj Youkai 10:12 PM - 23 April, 2014
Quote:
And post a picture of your actual SZ (with you in the picture and todays date) to verify that there is, in fact, a build change (added sensitivity switch). I still think you're FOS on that.

+1
djmacklong 10:13 PM - 23 April, 2014
I think he's talking about the tension control, but getting the two mixed up.
deejdave 10:13 PM - 23 April, 2014
Quote:
Mine is a April 2014 MF and I have no issues what so ever in fact I have the new sensitivity button like the SX on mine!


April 2014 with a button.


Quote:
I have a March 2014 production (sorry for the above) and the sensitivity switch is for the Platter.


March 2014 with a switch

www.facebook.com

Man

www.facebook.com

His DDJ-SZ From HIS Facebook

=

Quote:
And post a picture of your actual SZ (with you in the picture and todays date) to verify that there is, in fact, a build change (added sensitivity switch). I still think you're FOS on that.


Agreed!!

Post ONE picture with the Button or switch on either a April or March production unit otherwise.............
Curtis Kingsley 10:21 PM - 23 April, 2014
Update. Ive had my SZ controller sent off to be fixed now (chip) and it should be with me in a couple of days. I changed my mind about going back to the SX when i used it shortly after my messages on here a couple of weeks back slamming the SZ (I was angry). I have a change of heart now ;) The SZ is way better even if its a beast to transport but i guess I wait for the Magma light case to come out. Hurry up pioneer and send back my controller
DJ Yaitanis 10:28 PM - 23 April, 2014
deejdave - reported to serato for not being nice
deejdave 10:30 PM - 23 April, 2014
Ha I Invite it. Where was I mean BTW?
Dj Youkai 10:32 PM - 23 April, 2014
Quote:
Update. Ive had my SZ controller sent off to be fixed now (chip) and it should be with me in a couple of days. I changed my mind about going back to the SX when i used it shortly after my messages on here a couple of weeks back slamming the SZ (I was angry). I have a change of heart now ;) The SZ is way better even if its a beast to transport but i guess I wait for the Magma light case to come out. Hurry up pioneer and send back my controller

That's Great To hear Crafty, Give the SZ and Pioneer a chance to prove themselves. :) I can't wait for my Baby to arrive also. :)
Curtis Kingsley 10:38 PM - 23 April, 2014
Yeah... I will do... my re-seller said I should receive it this Friday. Fingers crossed.... I'll come back and update you all... anyone got theirs back yet??
Dj Youkai 10:48 PM - 23 April, 2014
Quote:
Yeah... I will do... my re-seller said I should receive it this Friday. Fingers crossed.... I'll come back and update you all... anyone got theirs back yet??

Awesome to Hear that. I don't know If I'll get it by Friday. If it's 2 Days Shipping.. they I might get it on Friday. *Cross fingers also. But If you get it by Friday, then please share a video of it to all of us, Thank You :)
DJ_X_Trodinaire 10:48 PM - 23 April, 2014
Quote:
Ha I Invite it. Where was I mean BTW?

Deejdave = meanest dj of all! #BANHAMMER!
deejdave 10:51 PM - 23 April, 2014
Quote:
Quote:
Ha I Invite it. Where was I mean BTW?

Deejdave = meanest dj of all! #BANHAMMER!


I 2nd THAT!! He curses!! Calls people names!! Doesn't help anyone around here but himself!! Horrible member of society!!
Dj Youkai 10:58 PM - 23 April, 2014
YOU'RE SO MEAN DEEJDAVE!!! CAN I HAVE YOUR AUTOGRAPH???!!! :D
djmacklong 11:02 PM - 23 April, 2014
DJ Yaitanis reported to Serato for being a troll.
Dj Youkai 11:17 PM - 23 April, 2014
Quote:
DJ Yaitanis reported to Serato for being a troll.

100+
DJ Yaitanis 12:27 AM - 24 April, 2014
Troll? Get a life and learn to Dj DDJ SZ with no platter sensitivity button looser!
DJ Yaitanis 12:28 AM - 24 April, 2014
Pft!
Culprit 12:32 AM - 24 April, 2014
one of you works for pioneer trying to get this thread locked, take your beef elsewhere
Dj Youkai 12:32 AM - 24 April, 2014
Quote:
Troll? Get a life and learn to Dj DDJ SZ with no platter sensitivity button looser!

We only asking if you Upload a Video or Picture of that New Sensitivity You Got. And show us if you actually have a March date on your platter. I prefer video since. You can easily photo shop it in. Just want to see it. and not just words.
DJ Yaitanis 12:34 AM - 24 April, 2014
I'll post a video tomorrow stay turned
Dj Youkai 12:35 AM - 24 April, 2014
Quote:
I'll post a video tomorrow stay turned

Thank You. :)
DJ Yaitanis 12:36 AM - 24 April, 2014
My pleasure
djmacklong 12:40 AM - 24 April, 2014
Quote:
Troll? Get a life and learn to Dj DDJ SZ with no platter sensitivity button looser!


#1 - It's "loser", loser.

#2 - You're the one chiming in here making up BS about a new feature that we all know damn well doesn't exist. All we're asking you to do is PROVE IT.

#3 - I DJ using 1200s. My platter sensitivity comes from my fingers and the needle.
soundboyz 1:02 AM - 24 April, 2014
I have The DDJ-SZ March 28th 2014 dated on it. thats the date it was shipped out to me from Pioneer
Curtis Kingsley 1:47 AM - 24 April, 2014
Quote:
Quote:
Yeah... I will do... my re-seller said I should receive it this Friday. Fingers crossed.... I'll come back and update you all... anyone got theirs back yet??

Awesome to Hear that. I don't know If I'll get it by Friday. If it's 2 Days Shipping.. they I might get it on Friday. *Cross fingers also. But If you get it by Friday, then please share a video of it to all of us, Thank You :)


Video... Yeah i'll try my best
Mighty Dragon Sounds 2:24 AM - 24 April, 2014
Wait......



What i miss?
DJ Baby Raj 2:24 AM - 24 April, 2014
Quote:
I have The DDJ-SZ March 28th 2014 dated on it. thats the date it was shipped out to me from Pioneer


Does yours have a sensitivity knob?
soundboyz 10:08 AM - 24 April, 2014
no
soundboyz 10:08 AM - 24 April, 2014
Not seeing any sensitivity knob.
deejdave 10:43 AM - 24 April, 2014
Wait I thought it was a button or a switch????
Dj Youkai 10:50 AM - 24 April, 2014
Quote:
Wait I thought it was a button or a switch????

If it was true.. it should be a knob.. like the SX. I don't know. We'll see tomorrow when post it.
deejdave 10:53 AM - 24 April, 2014
Should be today................. I am hoping we are all wrong here. I would welcome it. Chances are though.............we are not. There is NO WAY this would have been kept a secret this long.
Dj Youkai 11:01 AM - 24 April, 2014
Quote:
Should be today................. I am hoping we are all wrong here. I would welcome it. Chances are though.............we are not. There is NO WAY this would have been kept a secret this long.

100+
DJ_X_Trodinaire 11:03 AM - 24 April, 2014
Quote:
Wait I thought it was a button or a switch????

Press and hold shift button + jog feeling adjust while clicking your heels 3 times

That the sensitivity knob















<tries to run away from the flying beer bottles and shoes>
deejdave 11:07 AM - 24 April, 2014
LMAO. "There's no setting like max"
soundboyz 11:17 AM - 24 April, 2014
lol
DJ Yaitanis 11:32 AM - 24 April, 2014
The problem is "user priblem" if you can't DJ with an SZ then give up!
DJ Baby Raj 11:36 AM - 24 April, 2014
Quote:
The problem is "user priblem" if you can't DJ with an SZ then give up!


So you're saying you lied bout the sensitivity knob? It isn't a user problem. They're faulty chips period and Pioneer has came out and confirmed this. Not sure what your point is?

My unit was fine I did 10 gigs DJ'ed fine with it because I knew how to get around the the issue by touching the platters a little harder than I would normally do with the SX. I still noticed at times it would not grab my touch. Before you come on here making claims about things do your research.
Dj Youkai 11:44 AM - 24 April, 2014
Quote:
The problem is "user priblem" if you can't DJ with an SZ then give up!

Dude What's Your Problem? Really if you have that Sensitivity Knob add in your SZ then please upload a video. You come here and reply back saying this kind of shit. We won't believe you if you don't show it. Prove us wrong for once. I'm really getting fed up with you. If you keep thing this. Then you are as fake as your Avatar Pic. Cause that's Badly Photo shopped on what you doing on your Forehead. (Sorry, but I'm getting on my nerves now)
Prove Us that we're wrong. And I'll gladly take it back.
DJ Baby Raj 11:49 AM - 24 April, 2014
Quote:
Quote:
The problem is "user priblem" if you can't DJ with an SZ then give up!

Dude What's Your Problem? Really if you have that Sensitivity Knob add in your SZ then please upload a video. You come here and reply back saying this kind of shit. We won't believe you if you don't show it. Prove us wrong for once. I'm really getting fed up with you. If you keep thing this. Then you are as fake as your Avatar Pic. Cause that's Badly Photo shopped on what you doing on your Forehead. (Sorry, but I'm getting on my nerves now)
Prove Us that we're wrong. And I'll gladly take it back.


Lol... +1 That kid is just trying to troll us.
DJ Baby Raj 11:51 AM - 24 April, 2014
I take that back.... Just saw his profile.. He's a grown ass man haha...
djmacklong 2:13 PM - 24 April, 2014
Please stop feeding the trolls.
blackavenger 2:48 PM - 24 April, 2014
Quote:
Please stop feeding the trolls.

I was just about to post the same thing. We all know damn well that Pio didn't "add" anything to the controller. Haha, they aren't going to add a new hardware feature to an existing product. What, so those that didn't have the sensitivity issue are going to have a completely different piece of hardware from those that did? Come on, shit doesn't play out like that...EVER!! Pio would have to recall "every" controller that they sold thus far. Not to mention all the rebadging that they would have to do. Haha, again, shit just doesn't play out like that.

DJ Yaitanis clearly isn't very intelligent if he thinks it's as easy as that.
Nicholy 2:50 PM - 24 April, 2014
Maybe they are adding an additional airhorn to go with the airhorn....
djmacklong 2:58 PM - 24 April, 2014
I mean let's think about this logically. If they're going to add a sensitivity control at this point, it's gonna have to be in the settings area and it won't be hardware controlled.
dj-freestyle 3:02 PM - 24 April, 2014
Eveybody relax there is no sesativity knob. its a joke. He is messing with you all. unreal.
Joee 3:02 PM - 24 April, 2014
Quote:
I mean let's think about this logically. If they're going to add a sensitivity control at this point, it's gonna have to be in the settings area and it won't be hardware controlled.

i think someone was SOOOOO excited about making this new controller

they just plain forgot to add this feature, maybe they will add this feature the same way you adjust sensitivity on the ddj sr.....

who know what will happen it the future, we cn hope right
dj-freestyle 3:05 PM - 24 April, 2014
I dont think they need it . when you use a controller thats correct its perfect and doesnt need adjusting. im guessing it self adjusts like the ns6. thats my guess. lets see when everybody gets there back if its like mine and doesnt need a sens adjustment.
soundboyz 3:50 PM - 24 April, 2014
hmmm
blackavenger 4:45 PM - 24 April, 2014
Quote:
im guessing it self adjusts like the ns6

I assume that as well.
dj-freestyle 4:49 PM - 24 April, 2014
With the chips in each deck would make sense.
DJTorchmusic 6:12 PM - 24 April, 2014
BTW fellas, Pioneer doesn't need to add a knob to adjust sensitivity. Most logic boards have plenty of options on allowing sensitivity adjustment. They could probably use one of the 50+ knobs, sliders and buttons to make it happen. So, it's not like they have to physically add something to make this option possible. It's up to the logic board, chips and firmware only.
djmacklong 6:37 PM - 24 April, 2014
Look at that...a logical thinker. Imagine the possibilities.
deejdave 6:45 PM - 24 April, 2014
Don't get it twisted I don't think anyone actually believed him I think it was more of vocally letting him no that was the case. Not only that but it was kind of fun seeking out his easy to find flaws in his story. As far as knobs sliders or anything none of this would be the case. This is a simple case of the unit functioning as intended. Once the part is replaced (nothing more) all should be well. If there is anything else to it who knows? BUT if there was ANY external physical part being added there is NO WAY this would have been kept a secret.

By comments alone I don't know if thinking a single person believed him is a logical conclusion. Feeding the troll maybe but the fact is he made it kind of fun. I even got myself reported for being mean because I said I didn't believe him apparently............... yay!
dj-freestyle 7:11 PM - 24 April, 2014
i saw from beginning just add sensativity adjustment like the fader adjustment is in set up for the sz. easy stuff. it works well for fader and truning lock on for needle search and the rest you do in setup for sz.
DjCity 7:57 PM - 24 April, 2014
I'm about to send my SZ in to Pioneer for repair.

I was in Florida enjoying myself for the past two weeks.
Nicholy 8:18 PM - 24 April, 2014
Quote:
I'm about to send my SZ in to Pioneer for repair.

I was in Florida releaving myself for the past two weeks.


Shoulda sent it before you left, lol
DjCity 8:30 PM - 24 April, 2014
I have enough equipment that it does not hurt to wait.

I wanted to see how everyone else progressed before sending mine in.

Pioneer said they have about a week turn around time.

I'm not believing them based on what I've seen so far.
deejdave 9:02 PM - 24 April, 2014
Quote:
Pioneer said they have about a week turn around time.


From what I have been hearing most have been quoted at 2-3 weeks turnaround and from what I have seen it is pretty accurate.
DJ_X_Trodinaire 9:34 PM - 24 April, 2014
Quote:
I have enough equipment that it does not hurt to wait.

I wanted to see how everyone else progressed before sending mine in.

Pioneer said they have about a week turn around time.

I'm not believing them based on what I've seen so far.


If you follow the other thread some are already shipping back to customers.
Mine is done just waiting for shipping Info, but it will take 5 days to deliver since we live on the east coast.
VJ Justin Allen 9:48 PM - 24 April, 2014
That should be a week inside their repair center. Shipping time is extra.
djmacklong 11:30 PM - 24 April, 2014
I shipped mine on April 9th and I will receive it back on the 26th. Two weeks including shipping to and from Seattle and Long Beach.
soundboyz 12:13 AM - 25 April, 2014
let me ask this question... Is it that as of Mid March all Unit DDJ-SZ leaving Pioneer Electronics (USA) are the good units or are they still selling units with issues. If so then Pioneer is in breach knowingly and wilfully selling units with defective platter. my unit was order on 20/3/2014 and was shipped out on 28/3/2014. All this time Pioneer is aware of the issue, they need to send out a statement as to what they are fixing on the units so ppl can know what is been done to solve the problem.
DJ Baby Raj 12:14 AM - 25 April, 2014
Quote:
let me ask this question... Is it that as of Mid March all Unit DDJ-SZ leaving Pioneer Electronics (USA) are the good units or are they still selling units with issues. If so then Pioneer is in breach knowingly and wilfully selling units with defective platter. my unit was order on 20/3/2014 and was shipped out on 28/3/2014. All this time Pioneer is aware of the issue, they need to send out a statement as to what they are fixing on the units so ppl can know what is been done to solve the problem.


Look on the back of your controller.... theres a sticker near the outputs what month does it say?
soundboyz 12:15 AM - 25 April, 2014
MARCH
VJ Justin Allen 12:15 AM - 25 April, 2014
Just shipped mine today, arriving on Wednesday. By the time I get mine back new reports about it should be out.
soundboyz 12:15 AM - 25 April, 2014
MARCH 2014
DJ Baby Raj 12:16 AM - 25 April, 2014
Quote:
MARCH 2014


Hard to say, but Pioneer asked all retailers to send back what they had in stock I'm sure some March ones were there too...
djmacklong 12:21 AM - 25 April, 2014
There have been plenty from all production months that were both good, and bad.
VJ Justin Allen 12:21 AM - 25 April, 2014
Mine was a March date. Pretty sure this was not discovered until most of the units shipped.
soundboyz 12:43 AM - 25 April, 2014
the question now is who really test these units
djmacklong 3:52 AM - 25 April, 2014
i'll be testing the fuck out of mine, lol.
DJTorchmusic 4:41 AM - 25 April, 2014
All I wanna know is when they releasing the refurbs. You guys do know they cannot sell the returns as new, right?
DJ Baby Raj 4:43 AM - 25 April, 2014
Come on someone has to live in CA near the pioneer center lol... Can't wait to hear the test results... Makes me wish I just kept mine and sent it to repair... You guys getting them faster updated than the retail ones will come in stores....
damehype 3:05 PM - 25 April, 2014
Quote:
All I wanna know is when they releasing the refurbs. You guys do know they cannot sell the returns as new, right?


Why not? They were never sold. So, basically it's still in factory condition
dj-freestyle 3:25 PM - 25 April, 2014
ya they will fix issue and slap a new sticker on it and nobody will know the difference. return stock will be sold at new. you can take that to the bank.
soundboyz 3:28 PM - 25 April, 2014
So are you saying Pioneer is sending us back a brand new player after we send in our for repair. yes or No. Or are they repairing what we send it and send us back that one?
Kross-ddj 3:35 PM - 25 April, 2014
Mine has been fixed :) perfect now
serato.com
dj-freestyle 3:38 PM - 25 April, 2014
no if you sent yours in for repair you will get your unit back repaired.
soundboyz 3:40 PM - 25 April, 2014
ok
dj-freestyle 3:41 PM - 25 April, 2014
so glad they are coming back from repair perfect and fixed. so happy.
Dj Youkai 5:19 PM - 25 April, 2014
Quote:
So are you saying Pioneer is sending us back a brand new player after we send in our for repair. yes or No. Or are they repairing what we send it and send us back that one?

Soundboy.. Dude.. What are you afraid of? If yours is a bad unit.. Send it for repairs. It won't take that long to fix it. We all took a chance here and sent it. And look Pioneer fixed the issue and it didn't took that long to fix. And mine might be here Today, but Guarantee tomorrow. JUST DO IT!!!
jroc453 6:47 PM - 25 April, 2014
I have read everything in here. I pre ordered mine last week from AMS and now I got word that they aren't getting any till the end of May or even June. I found a dealer that has a few that were returned and they are selling them as an open box. Are all the units effected or is it really random? Should I wait for the new batch or should I take my chances with what the dealer has and have it shipped to me today? Don' know what to do...
Nicholy 6:56 PM - 25 April, 2014
how did you hear they werent coming from AMS til end of may or june?
jroc453 7:06 PM - 25 April, 2014
It was what I was told by the dealers Pioneer rep... I have no idea if it was just BS. I remember reading from someone else on here that said the same thing. I just want to be clear though... It's just what I was told by a dealer and I never heard this from the actual rep. It could all be rumors for all I know. But I think I will just wait it out and get the new updated version. But he really had me almost ready to buy it. He said they had 6 of them on hand. And that they work fine but I'm sure he didn't do the one finger test to see if they have the issue. I'm not on here trying to start any rumors and freak everyone out... lol
jroc453 7:14 PM - 25 April, 2014
The dealer said his rep told him the Pioneer will be shipping them to all dealers at the same time. He said she said.....
Nicholy 7:18 PM - 25 April, 2014
He was trying to impose urgency as a sales tactic :) or maybe not....
VJ Justin Allen 7:23 PM - 25 April, 2014
I was the other one who heard the same thing. I heard it from a dealer after the return issues were coming to light, (when I was deciding to keep or return), he heard it directly from his Rep, then I conformed it with a Pioneer management employee.

The issue is that they need to restock the line with the right chip, fix the ones that were made and shipped/not shipped to the US, and resend everything. Oh, and they need to fix the existing ones out there. That takes time.

Right now their best guess if June. Could be sooner, could be later.
jroc453 7:26 PM - 25 April, 2014
I knew it was you Justin. I just didn't want to call you out lol... Now I have to deside if I go with the open box one and if it has the problem, send it back or wait for the new ones to drop.
Dj Youkai 7:36 PM - 25 April, 2014
For me.. If there was an Open Box and they are selling it for a cheaper price, Buy it, most likely you have a platter problem. Call Pioneer and get a free shipping label to have it fixed, you probably will get it back fixed and way faster then waiting for a new batch plus you get a discounted price since you bought it as an open box. Hope this makes sense.
jroc453 7:41 PM - 25 April, 2014
Quote:
For me.. If there was an Open Box and they are selling it for a cheaper price, Buy it, most likely you have a platter problem. Call Pioneer and get a free shipping label to have it fixed, you probably will get it back fixed and way faster then waiting for a new batch plus you get a discounted price since you bought it as an open box. Hope this makes sense.


It make sense... It would only be $50 less then what I would be paying for a new one though. And were all units defective? Or were only some of them shipped with this bad chip.
Dj Youkai 7:43 PM - 25 April, 2014
Don't know.. some bad some good, You will just have to try it. You should just take that advantage and buy it. You can't go wrong. Either way you win in the end :D
deejdave 8:28 PM - 25 April, 2014
Quote:
Quote:
For me.. If there was an Open Box and they are selling it for a cheaper price, Buy it, most likely you have a platter problem. Call Pioneer and get a free shipping label to have it fixed, you probably will get it back fixed and way faster then waiting for a new batch plus you get a discounted price since you bought it as an open box. Hope this makes sense.


It make sense... It would only be $50 less then what I would be paying for a new one though. And were all units defective? Or were only some of them shipped with this bad chip.


If you are talking $1950 DO NOT go through with the sale. I got mine for $1699 and many here got theirs for around $1750 etc. This was also for 100% brand new unopened. Also make sure if you do buy an opened one the Serato Video voucher is in there as (judging by posts on the forums alone LOL) there are many sending the nits back while keeping the Serato Video vouchers. Some even kept multiple ones.
Dj Youkai 8:40 PM - 25 April, 2014
Yeah but.. if there isn't any place on sale with the price you got DeejDave .. and he has to wait that long for a new one... he might as well get the opened box.. oh yeah.. Make sure there is the Voucher also.. If the new batch don't have one. then you're out of luck. I still say you should get it.. Since AMS has and Most Places are selling it for $1999.
deejdave 8:50 PM - 25 April, 2014
I dunno. Maybe. I'm a "patience is a virtue" kind of guy. As in possibly wait a month, get it for $250 less (minimum), while being guaranteed a new unaffected unit.

To each his own though. I do get the want for one ASAP but again it's not like we are talking about a little bit of money here. Many people claim that DDJ-SP1 is a lot of money. Well this is pretty much the SP1 paid for. I'm not even allowed to say how much I got that for LOL. I guess just use the resources provided here (there is more than enough) and make the best decision possible for you. Either way like someone said you CAN'T LOSE with the SZ. The thing is AMAZING TBH.
jroc453 10:07 PM - 25 April, 2014
Thanks your all your input. I basically have an hour to make up my mind if I want it shipped out today. I would save $100 on the open box DDJ SZ. And if I was to wait and buy it new my price would be less then $1825 out the door. I can get the open box for $1720 and that's the two best deals I have been able to find. Ugh... They said they all tested it and said it works as it should even with one finger but they said that if you barley touch the platter "feather weight" was his exact words then it won't pick up your touch. But he said if you touch it with one finger then it stops as it should. Not sure how sensitive it should be if the chip was a good one
VJ Justin Allen 10:09 PM - 25 April, 2014
Ship it out. The next one may/may not be good. Ship it, wait for 2 weeks, and know that you have a good one. Plus I bet Pioneer is also double checking that everything "looks" good as well. Better than new :)
Dj Youkai 10:10 PM - 25 April, 2014
Well.. Like I said. Some were bad chips and some are good. And If it works for you which is all that matters. Then Go for it. Why Fix it when it's not broken right? But if it does break on you.. then you can still send it.
DjCity 10:10 PM - 25 April, 2014
Quote:
Thanks your all your input. I basically have an hour to make up my mind if I want it shipped out today. I would save $100 on the open box DDJ SZ. And if I was to wait and buy it new my price would be less then $1825 out the door. I can get the open box for $1720 and that's the two best deals I have been able to find. Ugh... They said they all tested it and said it works as it should even with one finger but they said that if you barley touch the platter "feather weight" was his exact words then it won't pick up your touch. But he said if you touch it with one finger then it stops as it should. Not sure how sensitive it should be if the chip was a good one


Buy the joint at the best price you can then send it in to pioneer (for free) to get it 100% working.
Dj Youkai 10:11 PM - 25 April, 2014
But if it's possible. I suggest you test it before you buy it.
jroc453 10:14 PM - 25 April, 2014
I think I'm gonna take a chance and just buy it. I wish I could test it before I buy it but they are on the other side of the country
DjCity 10:18 PM - 25 April, 2014
Weather it works 100% or not. If you can get a good deal on it, you can still send it in to pioneer (for free) to get it working 100%.

You can do that quicker than waiting for "new" ones to be shipped from pioneer cause that will take months and you will be paying more at THAT time than you would right now.

Think....

Pay less NOW and have a 100% working unit in about 2 weeks
OR
Wait till June or July to get what you HOPE to be a new 100% working unit and pay more.

Which one sounds better to you?
jroc453 11:37 PM - 25 April, 2014
^^^ true to that bro!!! You nailed on the head. Just bought it! So fingers crossed it works. If not... Off to Pioneer! Thanks again guys!!!
Dj Youkai 1:30 AM - 26 April, 2014
Quote:
^^^ true to that bro!!! You nailed on the head. Just bought it! So fingers crossed it works. If not... Off to Pioneer! Thanks again guys!!!

Congratulations on your new purchase also check if it comes with a Voucher with Serato DJ in it. Also,, You get a Free Oreo Sensitivity Knob on your New Purchase also :D
deejdave 1:35 AM - 26 April, 2014
It's a switch,Button SUPER knob!! You can flip it, twist it, push it YOU NAME IT!!

Finally found a picture of it too!! He was telling the truth the whole time!
images.search.yahoo.com
jroc453 1:35 AM - 26 April, 2014
Ha!!! I really don't care if it has it or not. I already have it. Just hoping I don't have to ship it back to pioneer... And if I do then oh well. It's at their expense not mine
DJ_X_Trodinaire 1:38 AM - 26 April, 2014
That bop it was fun!.... ummm I meant.. my niece said so..... LOL

Quote:
It's a switch,Button SUPER knob!! You can flip it, twist it, push it YOU NAME IT!!

Finally found a picture of it too!! He was telling the truth the whole time!
images.search.yahoo.com
deejdave 1:41 AM - 26 April, 2014
What do you mean "WAS"?? LOVE IT!! LOL











for real tho
Curtis Kingsley 7:58 PM - 26 April, 2014
Received and everythings cool folks.... got my ddj sz back.... NO ISSUES IT IS FIXED. One finger, two fingers.... finger nail lol, can hold the jogwheels no slipping.... awesome. Thank you pioneer.
Curtis Kingsley 8:07 PM - 26 April, 2014
soundboyz 8:10 PM - 26 April, 2014
nice man
DJ_X_Trodinaire 9:34 PM - 26 April, 2014
We got another happy finger dj! LoL
Curtis Kingsley 10:21 PM - 26 April, 2014
Quote:
We got another happy finger dj! LoL


HAHAHA.... er seriously..... it was a demo to show pioneer has fixed the issue! you must be a special sort of DJ not to DJ with your hands... do you bash those buttons with your head?
DjCity 10:27 PM - 26 April, 2014
Quote:
Quote:
We got another happy finger dj! LoL


HAHAHA.... er seriously..... it was a demo to show pioneer has fixed the issue! you must be a special sort of DJ not to DJ with your hands... do you bash those buttons with your head?


You misunderstood him.

He was saying he's happy for you that you are NOW ABLE to spin with your finger where before you could not because the SZ had NOT been fixed yet.
Curtis Kingsley 10:29 PM - 26 April, 2014
lol its all fun I meant no harm... no offence
DJ_X_Trodinaire 10:31 PM - 26 April, 2014
Tough crowd tonight! ;)

Yes i was joking and happy that SZ is fixed. I'm still waiting for mine to come back!
I'm sure my fingers will be happy too! <--- see what i did there?!
Curtis Kingsley 10:33 PM - 26 April, 2014
Quote:
Tough crowd tonight! ;)

Yes i was joking and happy that SZ is fixed. I'm still waiting for mine to come back!
I'm sure my fingers will be happy too! <--- see what i did there?!


lol Yeah apologies if my comment came across rude i'm not like that honestly it was humour ;)
Curtis Kingsley 10:41 PM - 26 April, 2014
I'm from the UK you see lol... our humour differs... hope to see more happy fingers on here soon!
jroc453 3:09 AM - 27 April, 2014
Well I'm sure once I get mine on Friday it will have to be shipped out to pioneer. I'm gonna test them and see how they are. What's the turnaround time been? One week? Two?
djmacklong 9:45 AM - 27 April, 2014
Got mine back. Works perfectly. Happy camper.
jroc453 3:04 PM - 27 April, 2014
how long did it take?
DJ_X_Trodinaire 3:08 PM - 27 April, 2014
The repair seems to take a week, not including to and from shipping.
djmacklong 5:27 PM - 27 April, 2014
Shipped April 9th, received April 26th.
djmacklong 5:29 PM - 27 April, 2014
Though I have a feeling that the reason it took a bit longer with this first batch is probably because they were waiting on the replacement parts to come in. I'll bet the turnaround time goes faster now that they've likely got plenty in stock.
ej Joe 10:52 AM - 28 April, 2014
Lucky I have mine fixed within a day.
So happy and everything is fine now.
djmacklong 2:09 PM - 30 April, 2014
Crazy how much all these threads have slowed down now that these are getting fixed and working properly, lol.
DjCity 2:14 PM - 30 April, 2014
No real problems,
No real complaints.

I'm waiting for mine to get back to me. I'm just hoping that is fixed properly and I'm hoping my case will be here by the time the SZ gets back to me.
Robbie O 3:05 PM - 30 April, 2014
Quote:
Crazy how much all these threads have slowed down now that these are getting fixed and working properly, lol.


Which is why you gotta take these forums with a grain of salt. content people tend to be forgetful... not content people tend to be loud.
djmacklong 3:25 PM - 30 April, 2014
Keep em coming guys...4 more posts after this one and we'll be at 2k, lol.
deejdave 3:37 PM - 30 April, 2014
Quote:
Quote:
Crazy how much all these threads have slowed down now that these are getting fixed and working properly, lol.


Which is why you gotta take these forums with a grain of salt. content people tend to be forgetful... not content people tend to be loud.

EXACTLY. This is why I was freaking out when we had all these "analysts" coming up with these fabricated "statistics" of how much money this cost & how many people this affected. Furthermore THIS being what will bring down Pioneer.................................... FAR FROM IT. As a matter of fact I think it solidified the trust as the fact remains that Pioneer did right bu their customers and fulfilled their end of the deal. IMO better than ANY company could have. Rane being one of the companies with better support and with fear of making a false analysis I am wondering if they could have recovered from an issue such as this at all. One of the reasons Rane will never enter the controller market i guess. Either way GLAD to see so many satisfied customers............................... NOT that this is of any surprise though.
Robbie O 4:00 PM - 30 April, 2014
^^^ uhhh I wouldnt go that far to make it seem like all was welll. I'd say things aren't as bad as they seem, especially with forums. Pioneer had a legit issue, but the reason there was an uproar is because of the $2K price tag... people expect perfection and at that price rightfully so. Pioneer shoulda caught the issue, but depending on your DJ style, the issue might not have impacted you greatly
deejdave 4:19 PM - 30 April, 2014
It didn't affect me that bad but I am speaking about the people that it did affect. Also things were certainly NOT well but they are getting to be that way as can be seen here. The forums tend to have the characteristics of a soap opera at times with some of the dramatic posts "explaining how Pioneer ruined someones life" and such but the point is even here things have leveled off to reality. I have also yet to hear an unhappy customer that took advantage of the solution Pioneer has provided. YES they would have preferred the issue never even surface but being it did the solution went as smooth as it could have. Pioneer handled themselves and the issue professionally and timely. Lastly I hate to remind that the Pioneer DDJ-SZ was expensive for a controller but for DJ gear in general this is minimal. The $1700 I paid for the SZ is money well spent an a fraction of the amount I spent on my main rigs so that being said I simply do not expect as much out of it. I expect it to be better than my SX (which it is) and better than my NS7II (which feature-wise it absolutely is) but perfect? Never. Obviously the platter issue is a severe hiccup BUT I actually do stand by my comment that things are as well a they can be. This could have happened to anyone. The point is it happened to Pioneer and they handled it better than I think any manufacturer could. It is probably their size and footprint that gave them this ability. A smaller company could have been wiped off the map due to this.


Just opinions obviously BUT all based on facts that gathered by observation.
blackavenger 5:03 PM - 30 April, 2014
^ you don't expect a $2000 (I know you spent $1,700) controller to be perfect? ^

These companies must love peeps like you! Enough w' the early adoption Beta testing. Enough w' the planned obsolescence. These companies have been getting away w' too much, for too long. These products should work as they were designed to, right out the gate. Notice I said, "as they were designed to"? I am not one of these whiners that cry when their old ass controller/gear doesn't flawlessly work with the latest software. But I do, however, complain when the product doesn't meet the standards for which it was initially intended.
deejdave 5:53 PM - 30 April, 2014
Don't get me wrong I fully expect it to work as intended BUT I guess we differ in that I have no issues with a little "real world exposure issues" surfacing.

BTW to fully expect the statement "Enough w' the early adoption Beta testing" to be solid you must give up the early adoption all together. Not an opinion. I promise you that in no way will every DJ product ever released be 100% perfect out the door. As a matter of fact I also promise you that NONE ever will be. The issues that come up may be minor in nature but this is the exact benefit of firmware upgrading etc.


Also I never said that people should not complain when things don't work. As a matter of fact how the F could anything ever be fixed without it. What I had a problem with was all the people who made it their goal to come up with fake numbers and amplify the degree of the situation. THIS helps no one. The same reason I can't even be bothered with the pity party threads saying "Serato DJ is a failure.............. I'm Done" or whatever. You can expect nothing but fabrications to amplify & exemplify ones point over there. They are FAR from looking for a fix or any real results though. As a matter of fact one of the most memorable posts was from a user and Team Serato going back & forth inviting him to open a he request and him continuing to bash Serato but NEVER taking them up on their offer. This to me is not the constructive criticism or even "results driven by complaints" situation you speak of.

What I meant when I brought up the price was not that I don't expect the gear to work as intended but more I don't expect what I do of my main rigs is all.

For example:
I expect a working platter but I will never expect it to even remotely measure up to my CDJ's platters.

I expect a working X-fader but I will never expect it to meet or exceed an innofader.

I expect decent FX but I would never expect it to approach my SRT or RMX FX capabilities.


Stuff like that. I agree that the product SHOULD work 100% as intended but I disagree on the timing is all. I would simply conclude that I would be a better candidate for an early adopter than you is all. Not trying to be mean but as most issues will occur right from the get go I would thinks someone with your expectations would know better than to get involved to early. Then again I don't believe you have the SZ so I am guessing this may be your feelings as well?
blackavenger 6:07 PM - 30 April, 2014
Quote:
I would simply conclude that I would be a better candidate for an early adopter than you is all. Not trying to be mean but as most issues will occur right from the get go I would thinks someone with your expectations would know better than to get involved to early.

Hit the nail on the head there, Dave. I learned my lesson a while back not to buy straight out the gate. I understand that these companies expect us to be their Beta testers. The only thing I was pointing out was that it is wrong of them to do so.
deejdave 6:10 PM - 30 April, 2014
Ahhh. Definitely NOT ideal. If I could cope with NOT having something trust me I would. LOL. It's a sickness. I'm sure you understand.
blackavenger 6:14 PM - 30 April, 2014
"Keeping up with the Joneses"

Yes, I am aware of that disorder, haha. I used to be that way....especially with CV.
djmacklong 8:08 PM - 30 April, 2014
Sorry for asking this here, but you guys are more active than the mods on the rest of the forum...

I'm trying to activate CD/Vinyl control on this thing and the option to activate it is not show in my expansion packs tab. Any ideas?

Thanks
deejdave 8:21 PM - 30 April, 2014
PC or Mac again?
djmacklong 9:55 PM - 30 April, 2014
nevermind...didn't realize I had to actually be connected to SDJ for that option to pop up, lol.
DJ_X_Trodinaire 10:10 PM - 30 April, 2014
Quote:
nevermind...didn't realize I had to actually be connected to SDJ for that option to pop up, lol.


Doh! <facepalm>
blackavenger 11:05 PM - 30 April, 2014
haha.
djmacklong 12:28 AM - 1 May, 2014
i mean...it seems kinda silly to not have that there all the time though.

I had GREAT response using my SZ with DVS on my turntables today. 1ms latency and no crossfader lag or red/yellow warnings.
caliguy 2:15 AM - 1 May, 2014
Quote:
^^^ uhhh I wouldnt go that far to make it seem like all was welll. I'd say things aren't as bad as they seem, especially with forums. Pioneer had a legit issue, but the reason there was an uproar is because of the $2K price tag... people expect perfection and at that price rightfully so. Pioneer shoulda caught the issue, but depending on your DJ style, the issue might not have impacted you greatly

You know I really get bothered when people gripe about the 2000 price tag for a controller of this magnitude. If you feel 2000 is allot for what this thing can do, try to buy a CDJ, mixer, and Serato box system and see how much that sets you back.
raequan 1:02 PM - 1 May, 2014
Quote:

You know I really get bothered when people gripe about the $2000 price tag for a controller of this magnitude. If you feel 2000 is allot for what this thing can do, try to buy a CDJ, mixer, and Serato box system and see how much that sets you back.


Amen.

my 62 cost as much at my SZ...

next purchase is a cdj900 nexus when hid is supported (have 850's)

its a sickness i have......need to stop buying dj stuff.....
Mighty Dragon Sounds 1:05 PM - 1 May, 2014
Quote:
Quote:
You know I really get bothered when people gripe about the $2000 price tag for a controller of this magnitude. If you feel 2000 is allot for what this thing can do, try to buy a CDJ, mixer, and Serato box system and see how much that sets you back.


Amen.

my 62 cost as much at my SZ...

next purchase is a cdj900 nexus when hid is supported (have 850's)

its a sickness i have......need to stop buying dj stuff.....



1 Rane 62 at Retail Price back then = $1999

2 Average Priced Technics = $1000

or

2 CDJ 2000 Nexus = $A billion Dollars.......

or

1 Pioneer DJM 900 Nexus with 2 CDJ 2000 Nexus = $Total Economy of the World Stock Exchange.....
blackavenger 3:31 PM - 1 May, 2014
Quote:
1 Pioneer DJM 900 Nexus with 2 CDJ 2000 Nexus = $Total Economy of the World Stock Exchange.....

LOL.
Robbie O 4:01 PM - 1 May, 2014
Quote:
Quote:
^^^ uhhh I wouldnt go that far to make it seem like all was welll. I'd say things aren't as bad as they seem, especially with forums. Pioneer had a legit issue, but the reason there was an uproar is because of the $2K price tag... people expect perfection and at that price rightfully so. Pioneer shoulda caught the issue, but depending on your DJ style, the issue might not have impacted you greatly

You know I really get bothered when people gripe about the 2000 price tag for a controller of this magnitude. If you feel 2000 is allot for what this thing can do, try to buy a CDJ, mixer, and Serato box system and see how much that sets you back.


To be clear, nobody is really beefing about the price by itself... Its the price AND it not working out the gate! You may think its a cheap mentality, but the more one pays, the more they expect perfection or otherwise know as "what they paid for" **. My point is that higher the price the higher the expectations...

**Gear Hoarders Are The Exception
djmacklong 5:35 PM - 1 May, 2014
Quote:

You know I really get bothered when people gripe about the 2000 price tag for a controller of this magnitude. If you feel 2000 is allot for what this thing can do, try to buy a CDJ, mixer, and Serato box system and see how much that sets you back.


To be clear, nobody is really beefing about the price by itself... Its the price AND it not working out the gate! You may think its a cheap mentality, but the more one pays, the more they expect perfection or otherwise know as "what they paid for" **. My point is that higher the price the higher the expectations...

**Gear Hoarders Are The Exception

Also:

A) You have to consider the controller market here. This one is $500 more than it's closest competitor. Being the highest priced unit in it's class, users expect the main functions to work properly, and rightfully so.

B) Yes, a full "pro" rig costs 3-4 times as much, but $2000 is still a lot of money to spend on ANY piece of equipment...especially when this platter issue renders it DOA for many of us.
DJ Trice 5:48 PM - 1 May, 2014
@Kross-ddj: My SZ is repaired: everythings fines now :-)
Mighty Dragon Sounds 5:57 PM - 1 May, 2014
So I wonder what batch of SZ we would have to watch out for if you were to go and pick one up now....
DJ Baby Raj 6:38 PM - 1 May, 2014
Quote:
So I wonder what batch of SZ we would have to watch out for if you were to go and pick one up now....


I'm waiting on GC to get them... The next ones coming out to official Pioneer dealers should be the working ones...
Dj Youkai 6:44 PM - 1 May, 2014
Quote:
@Kross-ddj: My SZ is repaired: everythings fines now :-)

Happy for you Trice, congratulations :-)
Davideon 7:19 PM - 1 May, 2014
Quote:


Hard to say, but Pioneer asked all retailers to send back what they had in stock I'm sure some March ones were there too...


That true???? All retailers to return all stock?
dj-freestyle 7:20 PM - 1 May, 2014
Yes they where supposed to return stock. im sure some small places didnt see email or mailing but pioneer sent it
Mighty Dragon Sounds 7:21 PM - 1 May, 2014
Quote:
Quote:
Hard to say, but Pioneer asked all retailers to send back what they had in stock I'm sure some March ones were there too...


That true???? All retailers to return all stock?



No... This store here...... I shall not name any names but it starts with a G and ends in an R..... but this one here has had the same one on display and never moved....... And I BET if I asked any of these mofos about whats going on.... they wouldn't know.....
dj-freestyle 7:42 PM - 1 May, 2014
Ya they all where asked but some dont listen. the good stores listen and follow up.
DJ_X_Trodinaire 10:30 PM - 1 May, 2014
My SZ is back also and it is fixed :)
Dj Youkai 10:52 PM - 1 May, 2014
Quote:
My SZ is back also and it is fixed :)

Awesome X.. I'm sending back mines today for repairs again :-(
deejdave 11:35 PM - 1 May, 2014
Quote:
So I wonder what batch of SZ we would have to watch out for if you were to go and pick one up now....


Yeah this is a mystery. Tied to the fact that Pioneer straight up said they will not be releasing infected batch numbers (although they have pinpointed it) this is a dangerous mystery. They said they are not due to not all units in this said batch being infected BUT still a heads up would be great.
DJ Trice 8:23 AM - 2 May, 2014
Quote:
I'm sending back mines today for repairs again :-(


@Youkai: why repairs Again ?
DJ Baby Raj 12:09 PM - 2 May, 2014
Fuck.... GC just updated their site to get them for 6/20 now....
Mighty Dragon Sounds 12:56 PM - 2 May, 2014
Quote:
Fuck.... GC just updated their site to get them for 6/20 now....



*Dark Emperor Palpatine Voice*

Goood....... Gooooooooooood........... Let the hate flow throuuuuuuugh you......
blackavenger 3:01 PM - 2 May, 2014
Quote:
Quote:
I'm sending back mines today for repairs again :-(


@Youkai: why repairs Again ?

serato.com
PMC 4:53 AM - 3 May, 2014
waaaaah ive read this forum 5 times, can someone please correct me if im wrong...
the issue is with the sensitivity of the jog wheels, ryt?

i'm from the Philippines and i bought the only 2 stocks available from pioneer one for my house one for my friend as a bday gift.

Bought mine 3 weeks ago.. is there a simple but consistent test i can do to see if mine is having a problem too?

Also is there like a model number or prefix or any of that sort that tells you that you have purchased your sz before or after this issue was known

many thanks'
deejdave 5:33 AM - 3 May, 2014
Quote:
Also is there like a model number or prefix or any of that sort that tells you that you have purchased your sz before or after this issue was known

Yes but as stated previously these numbers will not be released.

Quote:
Bought mine 3 weeks ago.. is there a simple but consistent test i can do to see if mine is having a problem too?

Simply attempt any of the many videos posted in this thread. Try to duplicate as best as possible.
PMC 6:20 AM - 3 May, 2014
thank you very much deejdave.

I apologize if it may seem that i didnt even bother to read.

the truth o fthe matter is i ve read over 140++ pages since im 3 weeks old to serato
due to the SZ. and after 2 weeks of learning testing it froze on me in my club so i was mainly focused there.

last time was back in 1994 lol. All the buttons and gizmos and to be entirely honest even most of the terminology are quite alien to me.

Thanky you very much
deejdave 9:57 AM - 3 May, 2014
Not a problem. Just pointing you in the direction of the best resources is all. My SZ has the issue slightly but it only comes out if I a trying to make it. That being said my plan is to wait a while (not too long obviously) until he frenzy dies down a little then send mine in. That way a.) it will be s faster transaction and b.) it gives me time to test further and see if anything else pops up as I doubt this free shipping will be granted after some time (not anytime soon but just saying).
PMC 10:59 AM - 3 May, 2014
Once again, many thanks deejdave =)

Just tested now and unfortunately, both my SZ suffer from the same problem.. huhuhu

And Since I'm from the Philippines, I reckon it will take more than a month for it to be fixed and shipped back to me. Sigh...

Luckily i dont really do a lot f scratching, testing now if it has the same problem using the jog wheel for pitch bend.

tnx a lot

cheers
jroc453 11:45 AM - 5 May, 2014
So I got my SZ this weekend. It has the jog wheel issue. Calling Pioneer today to get it fixed. But testing it last night I ran into a weird issue. My left deck would jump 20 sec into the track after I would let go of the jog wheel. I would cue the first part of the song with my hand and it would just skip 20 sec's into the song as soon as i took my hand off the jog. I turned it off and reset it and still the same thing with any song. Has anyone seen this before?
dj-freestyle 3:33 PM - 5 May, 2014
im guessing slip mode is on?
jroc453 4:04 PM - 5 May, 2014
That might have been it!!! I was trying to teach my brother in law to match beats and he was using the needle strip. He prob hit slip mode. We were outside and I couldn't see any of the lights on the unit. But I bet that was it. But would it have stayed on after I turned it off and back on?
dj-freestyle 4:10 PM - 5 May, 2014
very possible and since you are sending it back im sure if its not that they test them anyway so im sure will be fine.
dj-freestyle 4:12 PM - 5 May, 2014
Also make sure you set lock up for the strip search. people forget you can do that for sz.
Nicholy 4:13 PM - 5 May, 2014
^ I bumped it live Sat night..on an SX.... oops! and... transition out..lol
DJ HOT FEVER 4:25 AM - 7 May, 2014
Quote:
So I got my SZ this weekend. It has the jog wheel issue. Calling Pioneer today to get it fixed. But testing it last night I ran into a weird issue. My left deck would jump 20 sec into the track after I would let go of the jog wheel. I would cue the first part of the song with my hand and it would just skip 20 sec's into the song as soon as i took my hand off the jog. I turned it off and reset it and still the same thing with any song. Has anyone seen this before?


Check if this is the same issue you are having???????
I think its a pioneer thing, I have it with the DDJ-SR & DDJ-SX

Watchwww.youtube.com
dj-freestyle 4:22 PM - 7 May, 2014
If thats happening on more then one controller its not the controller. those controllers have been out fro months and sx for years and never really seen that issue.
DJ H0T FEVER 4:53 PM - 7 May, 2014
Quote:
If thats happening on more then one controller its not the controller. those controllers have been out fro months and sx for years and never really seen that issue.


I also have tested with 2 Different Notebooks & I have reload fresh installation on Different OS, Rebuild my Serato Library. & Same Issue,,,,,Going Crazy all got a replacement DDJ-SX from Manufactured. From March 2013 tof Nov 2013. ....NO ISSUES with Numark NS6 Plays My Serato Music with No Issues.
blackavenger 4:55 PM - 7 May, 2014
This is clearly a hardware problem w' your SX.......contact Pioneer.
dj-freestyle 4:58 PM - 7 May, 2014
Must be but strange he said with sr to so thats whats strange. like maybe the midi signal is being read wrong from the controllers. something is weird if both.
dj-freestyle 4:59 PM - 7 May, 2014
Im guessing whatever signal both those are sending his laptop is not reading it right. can you try somebody elses or one at a store?
jroc453 5:11 PM - 7 May, 2014
Quote:
Quote:
So I got my SZ this weekend. It has the jog wheel issue. Calling Pioneer today to get it fixed. But testing it last night I ran into a weird issue. My left deck would jump 20 sec into the track after I would let go of the jog wheel. I would cue the first part of the song with my hand and it would just skip 20 sec's into the song as soon as i took my hand off the jog. I turned it off and reset it and still the same thing with any song. Has anyone seen this before?


Check if this is the same issue you are having???????
I think its a pioneer thing, I have it with the DDJ-SR & DDJ-SX

Watchwww.youtube.com


Nope... My virtual decks didn't do anything like that.
DJ H0T FEVER 5:18 PM - 7 May, 2014
I Might take my Notebook too a location and test it as a store, I been thing of that ??
I would like to Purchase a DDJ-SZ, but I need to fix this issue before I spend the money.

Running out of Ideas.
DJ H0T FEVER 5:21 PM - 7 May, 2014
Quote:
Quote:
Quote:
So I got my SZ this weekend. It has the jog wheel issue. Calling Pioneer today to get it fixed. But testing it last night I ran into a weird issue. My left deck would jump 20 sec into the track after I would let go of the jog wheel. I would cue the first part of the song with my hand and it would just skip 20 sec's into the song as soon as i took my hand off the jog. I turned it off and reset it and still the same thing with any song. Has anyone seen this before?


Check if this is the same issue you are having???????
I think its a pioneer thing, I have it with the DDJ-SR & DDJ-SX

Watchwww.youtube.com



Nope... My virtual decks didn't do anything like that.


I would Like too Test a DDJ-SZ and a DDJ-SX with My Notebook, I Have Been Running Nuts for a Long Time, Its My Second DDJ-SX with the Same Issue and it Happens with the DDJ-SR.......
dj-freestyle 5:22 PM - 7 May, 2014
i would for sure. i own most of the ddj and have the sz and have never seen that one before.
jroc453 5:22 PM - 7 May, 2014
Did you try to restore your mac to factory?
jroc453 5:23 PM - 7 May, 2014
Quote:
i would for sure. i own most of the ddj and have the sz and have never seen that one before.

Do you have any issues with your SZ?
dj-freestyle 5:24 PM - 7 May, 2014
So wait both sx did it? then its notebook not controller. no way.
DJ H0T FEVER 5:58 PM - 7 May, 2014
2 Different MacBook Pro Models, All so & Both are Fresh Installation
BOOGIEFROMCUR 5:12 AM - 8 May, 2014
The issue with the jog wheels has been also been noted by me, the seller knows about the problem.
Another issue noted by me is that my effects would not function post fader. To avoid unnesesary discussion I will explain that when you lower your upfader, the efx controlled by the knob should continue but in this particular model pioneer SZ, lowering the upfader killed also the effect (echo, delay etc).
The SX does not have this problem.
This is definately a bug on this model and I would like to know if more people are experiencing this.
Greetings
djmacklong 5:23 AM - 8 May, 2014
This is not a bug. It's by design.
deejdave 9:51 AM - 8 May, 2014
Quote:
This is not a bug. It's by design.

Exactly this is normal behavior and the information is readily available as to how & why. This is simply a case of how the unit was designed.
BOOGIEFROMCUR 12:51 PM - 8 May, 2014
If this is the case, this would be a major flaw as bleeding an aftereffect into the other song is a technique used by many deejays.
You can end a track and go into another in creastive ways sometimes using a delay or echo out and simply starting the other track. I hope how ever that what I noted has been correctly understood by all because the term "post fader" can be confusing to some.
Yooo deejdave you almost live on the serato and pioneer forums... can you give me the information on where the readily information" is on the"how and why"as noted by you and djmacklong?
Thanks
akakak 1:06 PM - 8 May, 2014
We all know it's a flaw. But it's a flaw by design, not a bug.
DjCity 1:25 PM - 8 May, 2014
The onboard fx are post fader but serato fx are pre fader.

The way I understand it it that the sz is a hardware mixer therefore there is no way to make the serato fx post fader.

I could be wrong about the hardware mixer part but the on board sz fx are post fader and the serato fx are pre fader.
blackavenger 1:42 PM - 8 May, 2014
^ Yup, that's everything ^

Apparently, the 900SRT is incapable of post-fader software effects as well. The whole reason for adding hardware effects on the SZ was to offset the lack of post-fader software effects.
djmacklong 2:23 PM - 8 May, 2014
Oooh I wasn't aware of that with the 900SRT. Yet another +1 for the Rane 62.
BOOGIEFROMCUR 2:25 PM - 8 May, 2014
@blackavenger...I understand what you are saying...but why is it available and working well on the SX? Different circuitry? That would mean basically that the SZ is in the effects department "inferior" to the SX especially when connecting outboard gear. I have the regular 2000 setup too (and also a SX) but if this a hardware "flaw" by design I will switch for the DJM 900SRT instead.
And by the way...if this really CANNOT be repaired by a firmware or software update, it would mean that you can NEVER apply any "traditional" pioneer effects. Any hardware OR software mixer without a "bleed out" postfader effect is for me at this moment not worth its money.
I wanted this piece of equipment because it challenges me to go further because of especially the redesigned pad functions and the easy switchover to the "traditional" pioneer 2000NXS club/festival setups. I am in my "semi retirement" phase and want to make my dj-life easier...not more complicated because of the current hardware and software issues that my freshly bought SZ brought me.
DjCity 2:28 PM - 8 May, 2014
Skip the srt and get a Rane 64.
You will be much happier with the fx.
BOOGIEFROMCUR 2:28 PM - 8 May, 2014
@ djmacklong...the 900SRT has the traditional hardware effects on board...not really a need for more software serato effects...Unlees you spin that really psychedelic trip dub stuff more effects would be overkill
damehype 2:41 PM - 8 May, 2014
Boogiefromcur.... In order to avoid rehashing this discussion, research this forum bro
dj-freestyle 2:59 PM - 8 May, 2014
This effects things has been beat to death. its just a fact and we move on.
BOOGIEFROMCUR 3:43 PM - 8 May, 2014
@ damehype...I did research ...cant find the "SZ" issue with that, if you're that sure can you please point me to that link please?
Please remember that i'm talking about specifically the pioneer "SZ" post fader effects.
Thank you
deejdave 3:45 PM - 8 May, 2014
Quote:
Skip the srt and get a Rane 64.
You will be much happier with the fx.

From one who has both I would easily say a big negative on this.
dj-freestyle 3:45 PM - 8 May, 2014
Yes pioneer and serato discussed it a lot at the beginning and only the hardware effects are post fader. ill find the links and info.
dj-freestyle 3:49 PM - 8 May, 2014
dj-freestyle 3:53 PM - 8 May, 2014
Nicholy 3:59 PM - 8 May, 2014


It is what it is.....

nm nh
BOOGIEFROMCUR 4:15 PM - 8 May, 2014
EhEh
@ dj-freestyle!! thanks..I will research further and bother the pioneer techies cause it really bothers me that it works well with the SX but NOT with the SZ, people wake up...this is supposed to be the "flagship" model.
@ Nicholy..your sarcasm is funny and of course well taken and in loss of time to formulate a diplomatic reply I will just print your helpfull reply and wipe my ass with it.
That way we will both "get over it"...but mostly in that way this postfader effect "flaw" or "bug" will be a pain in the ass for Me only...
LOL
greetings from Curacao
blackavenger 5:21 PM - 8 May, 2014
Damn, I wish I could find that thread...if nothing else than to silence you on the subject. I mean, damn, how many different threads do you need to ask this question in?

It's not like Serato/Pioneer just "chose" to intentionally exclude it. According to what the Devs have said, it's a limitation of the routing within the hardware. In other words, because of the SZ's inclusion of DVS functionality, post-fader effects "cannot" work with the SZ. That's why they don't work w' the 900SRT either.

Several people have made this abundantly clear to you. I hope you can move past it. If not, sell or return your SZ. Honestly, I'm right there with you. I have hesitated on purchasing the SZ for this exact reason.
Mighty Dragon Sounds 5:39 PM - 8 May, 2014
What they want you to do.... is buy the RMX500 or RMX1000 effects processor............. lol
Mighty Dragon Sounds 5:40 PM - 8 May, 2014
Quote:
What they want you to do.... is buy the RMX500 or RMX1000 effects processor............. lol


Never mind there is no send or receive effects on the SZ to incorporate this....... Although.... I wouldn't be surprised if it did.
blackavenger 5:42 PM - 8 May, 2014
If the SZ (or any SDJ controller for that matter) had Sends/Returns, I would buy that 'ish in a heartbeat!
blackavenger 5:46 PM - 8 May, 2014
I don't own, nor have I had any extensive playtime on one, but I have heard that the Rane 62 "does" support post-fader software effects. Is this true? If so, how? Also, if it is true, then why the limitation w' the Pioneer gear?
djmacklong 5:48 PM - 8 May, 2014
Quote:
Boogiefromcur.... In order to avoid rehashing this discussion, research this forum bro

THIS.

Seriously...pay attention, and try reading before you post. You very clearly are not even reading the comments between the ones that you are posting.
djmacklong 5:49 PM - 8 May, 2014
62 supports post-fader. It's been my weapon of choice for a couple years now.
djmacklong 5:50 PM - 8 May, 2014
That being said...i'm not really an effects guy. Just the occasional echo or filter for me.
Mighty Dragon Sounds 5:55 PM - 8 May, 2014
Quote:
That being said...i'm not really an effects guy. Just the occasional echo or filter for me.


I am an Hi Pass Echo Hold Effects whore........ It worked a lot better with my 57 sending the effects through the AUX
djmacklong 6:12 PM - 8 May, 2014
I neeeeeeeeeeever ever used the effects on the 57. In fact, the on-board "features" of my 57 were probably the most underutilized of all 57 users, lol. Hell, once I got the dicers, I never even touched the B buttons.
Davideon 7:23 PM - 8 May, 2014
Quote:
EhEh
@ dj-freestyle!! thanks..I will research further and bother the pioneer techies cause it really bothers me that it works well with the SX but NOT with the SZ, people wake up...this is supposed to be the "flagship" model.
@ Nicholy..your sarcasm is funny and of course well taken and in loss of time to formulate a diplomatic reply I will just print your helpfull reply and wipe my ass with it.
That way we will both "get over it"...but mostly in that way this postfader effect "flaw" or "bug" will be a pain in the ass for Me only...
LOL
greetings from Curacao


And what will the techies do? Re build the damn thing?
DJ_X_Trodinaire 7:38 PM - 8 May, 2014
Quote:
I neeeeeeeeeeever ever used the effects on the 57. In fact, the on-board "features" of my 57 were probably the most underutilized of all 57 users, lol. Hell, once I got the dicers, I never even touched the B buttons.


+1 I was scared to use the buttons other than for cue points lol
dj-freestyle 7:41 PM - 8 May, 2014
X i see the sp1 in your picture . i have one to and love it. great gear isnt it ?
DjCity 7:59 PM - 8 May, 2014
My SZ is FINALLY on its way back to me.
Should be here this coming Tuesday.
djmacklong 8:26 PM - 8 May, 2014
Quote:
X i see the sp1 in your picture . i have one to and love it. great gear isnt it ?


I'm excited to get another one. I sent my first one back because SDJ was useless for me and the SP1 was basically a $400 paperweight.
DJ_X_Trodinaire 8:58 PM - 8 May, 2014
Quote:
X i see the sp1 in your picture . i have one to and love it. great gear isnt it ?


Hellz yeah!!
deejdave 9:03 PM - 8 May, 2014
Now these are the threads I like. I find myself in the sourpants threads often where somehow people have bad things to say about the SP1. I'm like "uhhhhhhh how are our opinions so different?" The SP1 is amazing. I am contempating purchasing a second unit for use with the SRT. I actually use my SP1 with the SZ and the 2000's and it is awesome. I have full time control of cue points, FX, loops, etc for all four decks with the Sp1 combined with the SZ..................... or sx for that matter. Kinda spoiled and now want the same for my CDJ's/SRT/64 setups.
djmacklong 9:23 PM - 8 May, 2014
Ok I gotta say...THAT seems a liiiiiiittle overkill, lol.

This coming from a guy that believes in the validity of using an SP1 with a Rane 62 and Dicers, lol.
deejdave 9:26 PM - 8 May, 2014
I thought so too but I'm telling you the SP1 with the SZ or SX is killer. Admittedly I would never use all four channels but I frequently use three and having access to all three sets of cue points at the same time is crucial.
djmacklong 11:25 PM - 8 May, 2014
ohhhh that makes sense. hadn't thought about 4 channels.
dj-freestyle 2:52 PM - 9 May, 2014
most people dont know that there is a mapping to use sp1 with scratch live on pioneer page. works the same and i love it. can use with scratch live or serato dj.
dj-freestyle 2:58 PM - 9 May, 2014
It wasnt a paper weight its just people didnt know it worked with scratch live to.
djmacklong 3:02 PM - 9 May, 2014
I knew that...but I bought it for a specific purpose and it didn't work so I decided to scrap it at the time and pick it up again later -- hopefully that time is now.

I've also realized over the last few years that I'm generally the best DJ that I can be when I've got two 1200s, my 62, and my Dicers. Going beyond that tends to over complicate things for me. I'm gonna give the SP1 another shot though.
DJ_X_Trodinaire 9:00 PM - 9 May, 2014
Quote:
I'm gonna give the SP1 another shot though.


Dont bother, Just give it to my son. We will give it a good home! :P
BOOGIEFROMCUR 6:10 AM - 10 May, 2014
First of all thanks to the deejays who "redirected" me to former threads (some in a sarcastic way and some very diplomatic and patiently)...I do mind however the defensive comments that seem to come from people that seem to defend especially pioneer "all the way" in this matter (the postfader effects issue that I brought up again). The point that I was trying to make is that:
1 I believe firmly that IF they want they can come with a "software" solution for this problem they can. In the software you can "RE" route everything and my idea is that by using RAM capacity you must be able to hold data in memory and send it somehow to a internal (software controlled) effects out to a hardware knob. If the hardware effect is currently holding this data with the echo out effect there must be also a way to RE-route the serato SOFTWARE effect in a way that the hardware can control it.
2 If we all accept inperfections and "shut up" we would never be so far with the serato dj developments, remember the key adjust issue? We got pitch and time plugin...we cried for the internal video recording possibility which many thought could never be archieved and its now here because of a SOFTWARE update. It never seemed possible.
So back then we should have shut up?
4 I am very happy with my serato software and it seemed to some people that I was complaining to serato which is NOT so. I am pissed off at PIONEER who is calling the SZ their flagship which in reality it is not, BUT I am hoping that SERATO can come up with a software solution for this problem.
I am convinced they will.
@ blackavenger, YES I returned mine and will get the 900SRT and also keep my SX.
by the way...out of curiosity I tested a PIO 2000 connected with ONLY the usb cable straight to my mac in serato dj with the PIONEER SX and to my surprise it worked flawlessly including post fader effects linked to bpm. It showed up in the first and second channel.
Some other day I'm going to do more testing with dvd's, cd's, memory cards and usb sticks.
Greetings
AJJJ 2:22 AM - 11 May, 2014
Bought a DDJ-SZ a couple of weeks ago and I'm curious to know if my unit is affected by this issue or has been fixed by the reseller.

See this video I made:

Watchwww.youtube.com

It's a March 2014 build.
blackavenger 3:24 AM - 11 May, 2014
You need to test using the tips of your fingers.
AJJJ 3:31 AM - 11 May, 2014
Quote:
You need to test using the tips of your fingers.


I have and it's hit/miss and I know that's where the sensitivity issue is.

But honestly though, it has never bothered me as I don't normally touch the platters that way.

I can still mix/scratch.

Do you think it's still worth sending back to Pioneer?
DjCity 3:34 AM - 11 May, 2014
Yes.
You paid for the joint, might as well have a 100% working unit.
blackavenger 11:40 AM - 11 May, 2014
Quote:
Yes.
You paid for the joint, might as well have a 100% working unit.

Exactly.
jroc453 10:11 PM - 11 May, 2014
I did it... It wasn't that bad but I did notice the issue. Sent mine on Tuesday and Pioneer will have it tomorrow to start the fix.
DjCity 1:18 PM - 12 May, 2014
My SZ gets back to me tomorrow unless FedEx does something amazing and gets it to me today or they mess up and delay arrival.

I'm getting kinda excited. I really want to like the sz.
Dj Youkai 6:02 PM - 12 May, 2014
Quote:
My SZ gets back to me tomorrow unless FedEx does something amazing and gets it to me today or they mess up and delay arrival.

I'm getting kinda excited. I really want to like the sz.

Awesome DjCity . Pretty sure you'll love it once it comes back. :)
DJTorchmusic 10:46 AM - 14 May, 2014
You guys ain't gonna guess what I ended up getting (at least for now).
blackavenger 10:50 AM - 14 May, 2014
You went back to CDJs?
DjCity 2:32 PM - 14 May, 2014
I got mine back yesterday but have not tested it yet.
I got the same one back, not a brand new one.

What's curious is that I got a DDJ-SZ box with the correct serial number even though I did not send the original box back to Pioneer.

I have two boxes for the sz now. Both with the correct serial number.

I will test out the sz today.
DjCity 4:59 PM - 14 May, 2014
Well...

It seems to work. Platter issue is gone andi don't seem to have a crossfader issue but I need to test further to really determine that.

I do have what will Sound like a stupid question.

How the hell do you get the samples to play?!?

I hit sample on the pad, hit my samples and... Nothing.
Looked at the sp6 in sdj and the samples are triggered and playing but not through the mains.

I know is gonna be something stupid I'm overlooking but since I can't seem to find it, I will just have to look stupid and get the answer from you guys.
dj-freestyle 5:13 PM - 14 May, 2014
in sp6 is 1, 2, 1 4 or a or m set?
dj-freestyle 5:13 PM - 14 May, 2014
put in on a and turn smapler volume up
djmacklong 5:46 PM - 14 May, 2014
you have to download the samples you want to use and drag them onto the sample banks.
blackavenger 5:56 PM - 14 May, 2014
Is the sample volume pot turned down?
DJ_X_Trodinaire 6:06 PM - 14 May, 2014
Quote:
in sp6 is 1, 2, 1 4 or a or m set?



I had the same wtf moment LOL
DjCity 6:40 PM - 14 May, 2014
Quote:
Quote:
in sp6 is 1, 2, 1 4 or a or m set?



I had the same wtf moment LOL


I gotta check when I get back home.
What is this 1,2,, 1 4 or m set?

I would want the sample to come thru the master. How and where do I set this?
With the SX, it was not a problem. Plug n play.
DjCity 6:42 PM - 14 May, 2014
I have samples...
My samples are loaded into the sp6 player.
I have the volume knob up.

The samples play "in the sp6" bit not thru to the master out.
Davideon 6:43 PM - 14 May, 2014
I think he means channels, 1,2 THREE, 4 or master?
DjCity 6:47 PM - 14 May, 2014
I have never had to worry about that before.
I will check it when I hey back home.

This would be in the sp6 right? On each player?

Strange thing is, with the SX, Rane 64, NS6, it just works. Never had to do anything but choose the sampler and hit whatever sample I wanted to drop.
Davideon 6:55 PM - 14 May, 2014
I've literally just read the sz manual (on my lap now) and can see no mention of being able to choose the channel, so don't know what he is on about.

Looks like making sure the sampler pot is up, and the individual sample volumes up.
????
DjCity 7:00 PM - 14 May, 2014
Quote:
I've literally just read the sz manual (on my lap now) and can see no mention of being able to choose the channel, so don't know what he is on about.

Looks like making sure the sampler pot is up, and the individual sample volumes up.
????


Both are up but no sound.
blackavenger 7:48 PM - 14 May, 2014
Quote:
I've literally just read the sz manual (on my lap now) and can see no mention of being able to choose the channel, so don't know what he is on about.

Perhaps you need to look again....

serato.com
deejdave 8:33 PM - 14 May, 2014
The ability to select a channel came in a recent update. It wasn't always that way but I remember when the SRt first came out you couldn't have the SP-6 set to master because of this. The ability to select channel (which is absolutely there) is crucial.
Davideon 8:34 PM - 14 May, 2014
Oh yeah. Didnt see any mention in the SZ manual like I said
deejdave 8:36 PM - 14 May, 2014
Quote:
Oh yeah. Didnt see any mention in the SZ manual like I said

The SZ manual has a few errors in it. The SRT has a few crucial errors/omissions in it as well. The SRT manual does not even mention HID anywhere for some reason and only mentions DVS. That does not mean it isn't there though. I always wondered who made these manuals. I know Rane's manuals were always thorough and accurate for the most part.
Sulli 8:49 PM - 14 May, 2014
FYI, I just got my sz back today in a sz box. Hope everything works now...
dj-freestyle 4:33 PM - 15 May, 2014
yes they changed it for sp6 with update. you can choose witch channel and to see the option you have to have that part open in sp6. i can take a picture if anybody cant figure it out.
DjCity 4:37 PM - 15 May, 2014
I think I can figure it out but go ahead and take a pic for anyone who might need it.
Davideon 4:40 PM - 15 May, 2014
Yeah it just shows up when you open the sp6 window
DJ Baby Raj 5:09 PM - 29 May, 2014
Anyone have any updates on the new batch in the US? Seems Guitar Center still is waiting for them until June..... The wait is killing me!
North-Rider 5:23 PM - 29 May, 2014
Mine was just shipped from my dealer. Should have it by Monday. I placed the order on February 18th. They might start showing up in stores in the next week or so I would imagine.
DJ Baby Raj 5:23 PM - 29 May, 2014
North, where are you located?
North-Rider 5:24 PM - 29 May, 2014
I'm down in florida but my dealer is in IL
soundboyz 5:57 PM - 29 May, 2014
I was told 2 days ago by Diplomat Trading that the units should be in store by the end of this week. Cause i am waiting on a replacement UNIT also.
deejdave 5:57 PM - 29 May, 2014
TheDjhookup I am guessing? I remember talking to you North. You never got yours from them?
North-Rider 6:37 PM - 29 May, 2014
Yeah Dave. The djhookup. They just received the shipment after yours. Now is when I'm about to get it. Really hoping this units don't have any issues.
deejdave 6:47 PM - 29 May, 2014
Yeah that would be nice after such a long wait. Mine has the issue but I would never use it to scratch so it's not much of a problem although I plan to send it in within the next two weeks.
North-Rider 6:53 PM - 29 May, 2014
I'll keep u posted if it's 100% operational once I get my hands on it.
DEdwards 2:24 PM - 30 May, 2014
In summary was this problem just a software issue? There's like a million posts to read :)
Thanks
akakak 2:26 PM - 30 May, 2014
No, it was hardware, Pioneer issued a recall, and they will fix any units in the wild.
soundboyz 2:38 PM - 6 June, 2014
today i am happy i got my DDJ-SZ back this morning i had to pay $150USD shipping from Miami to Trinidad and then $130USD to clear it at custom wow i spend alot of money on this damm unit. Thank god it is over and it is working great now..
DJ Baby Raj 2:39 PM - 6 June, 2014
Quote:
today i am happy i got my DDJ-SZ back this morning i had to pay $150USD shipping from Miami to Trinidad and then $130USD to clear it at custom wow i spend alot of money on this damm unit. Thank god it is over and it is working great now..


Did you get a new one or had pioneer repair it?
soundboyz 2:40 PM - 6 June, 2014
brand new one brand brand new UNIT
Carbon the Element 6:55 PM - 14 June, 2014
2 things... if you filled out the customs forms before you returned it for repair and kept your FedEx form where you ticked repair, you'd not have paid any money in customs on its return. Next, its usually never worth it to be the first on the block with the shiny piece of buggy gear.

Early adoption as an international customer with no Pioneer support locally is senseless.
soundboyz 12:51 AM - 15 June, 2014
Quote:
2 things... if you filled out the customs forms before you returned it for repair and kept your FedEx form where you ticked repair, you'd not have paid any money in customs on its return. Next, its usually never worth it to be the first on the block with the shiny piece of buggy gear.

Early adoption as an international customer with no Pioneer support locally is senseless.


I agree with u DJ Carbon Copy. I learn my lesson i am from Trinidad and i pay ah ton in shipping back and forth.
deejdave 5:46 AM - 15 June, 2014
Absolutely. In all honesty you are probably the last person on the planet who should have been first. LOL. I mean I get it. I had to have it too but here in the states things tend to go very differently. From Pre-order to POS and all the way to support. One of the only real advantages to being in the states.

The fact that I paid about half as much as you did (when all is said & done) is the only reason I went for the early adoption. Oh well at least you have a great unit. Got lucky there as it is definitely my favorite controller that I own. Best of luck once again brotha.
soundboyz 10:27 AM - 15 June, 2014
thanks DAVE
soundboyz 2:21 PM - 15 June, 2014
this Msg is for Carbon TheElement, you are a NOBODY who want to be SOMEBODY. stop HATING.. You feel you know me well you don't.
DjCity 2:42 PM - 15 June, 2014
Quote:
this Msg is for Carbon TheElement, you are a NOBODY who want to be SOMEBODY. stop HATING.. You feel you know me well you don't.


Don't sweat bullshit!
I have a saying that I learned from my grandfather.

"if you gonna slide, keep sliding"

I'm 1st gen American from Trinidad (port of spain) and I learned a long time ago that my grandfather was right.
If they gonna slide, let em keep sliding...

Respect!
soundboyz 3:27 PM - 15 June, 2014
thanks
Carbon the Element 4:25 PM - 15 June, 2014
This is too sweet. I'm the hater for explaining customs to you... And you hit me up on facebook to tell me off then tell me you're not mad...

Itsss all goodie. Its a wonder that I'm nobody bro. Your work speaks volumes for you. Your words? Meh. Have a good one and happy father's day!
soundboyz 1:22 AM - 16 June, 2014
Quote:
This is too sweet. I'm the hater for explaining customs to you... And you hit me up on facebook to tell me off then tell me you're not mad...

Itsss all goodie. Its a wonder that I'm nobody bro. Your work speaks volumes for you. Your words? Meh. Have a good one and happy father's day!



Ignore those i said i was venting on facebook.
soundboyz 1:22 AM - 16 June, 2014
Quote:
This is too sweet. I'm the hater for explaining customs to you... And you hit me up on facebook to tell me off then tell me you're not mad...

Itsss all goodie. Its a wonder that I'm nobody bro. Your work speaks volumes for you. Your words? Meh. Have a good one and happy father's day!



Ignore those i said i was venting on facebook.
DJ Baby Raj 5:58 PM - 19 June, 2014
Just wanted to let everyone know since I've been following this from the start when I first got my first gen unit back in March... Finally got my brand new replacement from Guitar Center from the 2nd batch being supplied from Pioneer. Manufactured in April 2014

I can honestly say compared to my first one this one has been through quality control better. All the knobs are actually lined up straight.... My first one the 2 mic knobs were crooked. Platters look clean and feel great!! Big relief here!!
soundboyz 10:21 PM - 19 June, 2014
great
DJ Baby Raj 12:20 AM - 20 June, 2014
Question anyone with a updated unit what is your default MIDI message sending interval in the the utility settings? Mine out the box was 1ms however in the manual it said 4ms is default... Is this something they updated in the fixed units?

Thanks
DJ Reaction 10:13 PM - 1 July, 2014
I just got my new SZ today, I bought one last week and the same night I bought it from GC at 12:45 it crapped out on me, called Pioneer the next day and they said it sounds like a sound card issue, nevertheless I got a new one today, the guy at Pioneer said when looking to buy one look at the barcode on the box and if there's a black dot next to the barcode then its a new batch of the SZ's so you shouldn't have any problems (except the crazy one I encountered)
dj-freestyle 2:47 PM - 2 July, 2014
i have a orignal one with dot next to bar code so that was a crock of crap he told you. lol lol
DJ Reaction 6:57 PM - 2 July, 2014
I was told you can tighten up the crossfader curve even more than the knob can do and more in some kind of settings but I can't seem to understand how to do it. I looked in the manual but it's not making sense, does anyone know of a video or a tutorial that breaks it down more in depth? Thanks!
dj-freestyle 3:00 PM - 3 July, 2014
easy put controller into set up mode and set it.
Sulli 8:29 PM - 15 July, 2014
Quote:
Question anyone with a updated unit what is your default MIDI message sending interval in the the utility settings? Mine out the box was 1ms however in the manual it said 4ms is default... Is this something they updated in the fixed units?

Thanks


I think the latest firmware release has the default setting at 1ms now. 1ms is the improvement they made for the platter performance so I would keep it at 1ms.
DJ Baby Raj 10:00 PM - 15 July, 2014
Actually the new firmware puts it back to 4ms.
DJTorchmusic 4:59 AM - 1 October, 2014
I finally did it... Ordered me an SZ after trying to decide over it or a NS7 II. What leaned me towards the SZ is it's possible support of Traktor while there's no way that the NS7 would have that ability. Another reason is most of the Clubs here are inside a Casino and if you've ever been to VEgas, it could be quite a walk to get to the Club. The NS7 would have to be "Rolled in" for sure while the SZ is just light enough to sling in a soft bag. Most of the clubs here have CDJs and Turntables and NONE have NS7s so at least I'll be more comfortable with CDJs, if I have to use them. That second USB port doesn't hurt either since I may want to run another laptop to use Maschine with. I don't expect to be doing Clubs soon since I'm still working on my EP release, but at least I'll be ready to go, just in case.
blackavenger 5:43 PM - 1 October, 2014
Good for you, Torch. That was a loooong decision process for you, haha. It's good that you made an educated choice.
DJTorchmusic 5:54 PM - 1 October, 2014
Quote:
Good for you, Torch. That was a loooong decision process for you, haha. It's good that you made an educated choice.


Thanks BlackAvenger, Thanks god I mix faster than I think...lol
deejdave 9:30 PM - 1 October, 2014
The SZ is the better choice IMO for multiple reasons. Enjoy brotha!!
deejdave 9:31 PM - 1 October, 2014
HOLY WOW I just realized who you were. YEAH man that WAS certainly a long ass time LOL. You will not regret it.
dj-freestyle 2:56 PM - 2 October, 2014
ya we talked about this a long ass time ago so yes took torch awhile but i think you will be happy. i love mine . my 62 and 3900's have gotton dusty lately using my sz a lot over them.
938MyDJ 6:15 PM - 2 October, 2014
Same thing here...
I have upgrade my DJM900Nexus to an SRT too and I am kinda in a little regret now, LOL!

If Serato would add an Expansion Pack for VST Plugin where I can use my RMX1000 with the SZ, then I would definitely be one of the happiest camper!

Just wishful thinking...
dj-freestyle 6:46 PM - 2 October, 2014
Well ive seen some people use the rmx 1000 with the sz so i know it is posibble.
938MyDJ 6:48 PM - 2 October, 2014
That's for Master-Out ONLY...
You cannot choose an specific deck to apply the effects : (
dj-freestyle 6:50 PM - 2 October, 2014
very true.
DJTorchmusic 9:43 PM - 2 October, 2014
Quote:
HOLY WOW I just realized who you were. YEAH man that WAS certainly a long ass time LOL. You will not regret it.


Lol! Thanks Dave
DJTorchmusic 9:46 PM - 2 October, 2014
Now you guys got me excited😊
deejdave 9:54 PM - 2 October, 2014
I have nothing to say but.......... You should be. I actually have more fun with my sz over any other device (except for my new plx's) and I have a lot! The feel, the sound, the tightness. I gt a real feeling of connection with my music when using the sz.
DJTorchmusic 12:23 PM - 3 October, 2014
Quote:
I have nothing to say but.......... You should be. I actually have more fun with my sz over any other device (except for my new plx's) and I have a lot! The feel, the sound, the tightness. I gt a real feeling of connection with my music when using the sz.


That's good to know. Have you seen an improvement in the Serato DJ 1.7 Software? I remember it crashing/freezing on me, but I believe that was either 1.5 or below at the time.
deejdave 12:27 PM - 3 October, 2014
1.7 was way too massive to post here. Check out all the fixes & improvements.

serato.com

The only thing is they dropped support on OS 10.6.8 and there are a few new bugs BUT overall this was a huge success and I don't see a common issue for SZ owners so good news there.
DJTorchmusic 12:59 PM - 3 October, 2014
The memory upgrade is huge.
Emersiveav 6:41 AM - 12 December, 2014
1.7.2 seems to do a lot for the SZ there's some bugs but over all I think the SZ is the end all be all controllers now with 1.7.2 and double digit tempo readout. I think sound quality has improved for more then scratching as they put it. Seems to have more balls now LOL the FX are cleaner and more accurate with the quantizing as well so far this is what Ive sene in my 2nd day running 1.7.2 update

I have an SZ with the Sensitivity "problem" I was going to send it in until My buddy got his and now I think they are too friggen sensitive... This was never a problem to begin with too many crybabies just didn't understand this wasn't supposed to be like an SX.....
deejdave 6:46 AM - 12 December, 2014
I dunno man. I was one who belittled the issue on my unit. Felt I could deal with it. Sent it in anyways (because I am one for getting what I am entitled to ALWAYS) and I am SOOOOOO happy I did. Def not the SX you are right. I think we can agree it should be better.
Emersiveav 6:13 PM - 12 December, 2014
good to hear how long did you play with yours before sending it in? I just wonder if #1 I an or im out of time no and if I did if I would really like it more sensitive I have absolutely no complaints as to how it is... Although Im having issues as of the 1.7.2 update and Im hoping it bugs not malfunctions of the hardware.
deejdave 6:25 PM - 12 December, 2014
I don't think they can LEGALLY (for lemon laws more than recall as they are in no way unsafe) prevent you from getting the service on a deffective product. Furthermore they come standard with one full year of warranty which being they are not even a year old could NOT have been reached yet so BOTH good news for you.

I had my unit for about 3-4 months before sending in. I purposely waited until the mad rush was over. I saw peeps sending in and NOT getting even an update for weeks. They gave me the play by play believe it or not. It STILL took them about a month full turnaround time though.


As I said I dealt with how it was and I didn't hate it either. But when i got it back I saw just how much better it can be. I have also heard the issue is progressive at times (meaning it may get worse) so I really would NOT hesitate and I would get the ball rolling. It is surprisingly easy to do. NO receipt needed. NO proof of purchase. They go by serial number and open a case number regarding your phone number. I even moved in between sending in and receiving back and they STILL got the address correct.
Emersiveav 6:45 PM - 12 December, 2014
COOL I got a fed ex label form them a while ago I may need to get another one though I never went through with it. If I have to wait I month to get it back that's going to suck but I can go borrow my DJ Partners as hes not even acting like a partner and hasn't touched his SZ since September so I technically have another one LOL. His was the revised model and is super touchy compared to mine that why I never wanted to get mine "fixed"

If its progressive then yea I have no choice but this thing hasn't changed at all since I have it about 9 months now...
deejdave 9:50 PM - 12 December, 2014
I'd say YES definately. Imagine a year from now becuase it got worse and out of nowhere they wanna charge you................. for repair AND shipping.

They pay shipping BOTH ways and pay for repair as is. To ship this on your own it's like $40-$50 EACH way!! Then the repair?!?! Nah. You paid for it just like the rest of us and are entitled to a working unit.

As far as the month it was NOT supposed to be that long. I even got a personal e-mal from the VP of Pioneer apologizing. I was quoted 10 days!!!LOL
Emersiveav 12:29 AM - 13 December, 2014
im going to look back into this again I think now lol
DJTorchmusic 12:11 AM - 7 August, 2015
I did end up getting the SZ and it's cool. I haven't play on it much though because I've been doing other stuff.