Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

Denon MCx8000 First Impressions after 3 hrs of use

Chino 12:34 AM - 2 April, 2016
My Denon MCx8000 finally arrived yesterday. As soon as I got it home, I unboxed it and set it up. Previously, I downloaded Engine 1.5 and set up a couple of playlists to test the unit out. There is a lot to talk about so I will break it down into two categories… build quality and performance.
Build Quality:
The unit is SOLID with an all metal construction. The 4.3 inch screens are detailed and bright. Brightness levels can also be adjusted. I do wish the screens where larger and touch sensitive but overall they serve their purpose well. All music tag info like name, artist, bpm, key and the music wave forms can be easily seen. Denon's stock cross fader on the MCx8000 is smooth and has a really good sharp cut. I was pleasantly surprised! The fader can also be replaced with a mini innofader. I'm usually not a fan of most platters on controllers. I prefer the feel of vinyl or direct drive platters like those found in the Denon sc3900s. To say that Denon exceeded my expectations is an under statement!! The MCx8000's platters are solid and responsive. The brake and touch sensitivity can be adjusted. The led light around the platter can also be turned off. Well done Denon! Another plus are the pads. This controller sports 8 pads per side that are multicolored, velocity sensitive and they feel great!. The Keymode feature is extremely fun to use as well. Lastly, the four channel mixer is well laid out. I like that it doesn't feel cramped. As you might already have guessed… Denon's build quality is excellent!
Performance:
I don't care how good a controller looks or how well built it is unless it performs extremely well. That means I need to be able to depend on the unit with no freezes or crashes. I also expect little to no lag. Happily, the Denon MCx8000 ran smoothly for the entire 3 hours of testing. I purposely switched between Engine 1.5 and SDJ 1.8.2 constantly to see if I would experience any issues. I also ran the Pitch N Time plug in and Mix Emergency 2.7.1 at the same time. Everything worked as it should. The only issue I found was that the hardware master volume knob does not affect the SDJ master volume. I wasn't sure if this is by design or not so I put in a help ticket to Serato Support just in case. Another thing to point out is that I'm using a maxed out Mac Book Pro (mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD). I even tested the MCx8000 using an older laptop (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500 GB SSD). It performed very well especially considering that SDJ 1.8.2 doesn't support core duo processors!
I do plan on further testing the unit before I use it at a live gig. It will be interesting to see if Engine 1.5 can be an alternative to having to use a laptop. So far, the Denon MCx8000 is a winner and I HIGHLY recommend it!

Special shout out to Ross Goodwin and his team over at Denon! GREAT JOB!… I hope to see a MCx9000 in the near future with larger touch screens and direct drive platters (hint, hint..)
Tommyoz 2:00 AM - 2 April, 2016
Nice to hear your thoughts. I like the controller as well. However, I didn't get much playing time with it. Mine is on the way back for a replacement. Line in 3 with Serato DVS was defective. I too am a direct drive platter fan. I currently have the Numark NS7 III but after playing with the MCX8000 I may decide to sell it in favor of the Denon. I still have a Pair of SC3900's so I'll still have that feature with those.
FredrikA 9:08 AM - 2 April, 2016
That's excellent news! I'm trying to do a serious comparison between the MCX8000 and XDJ-RX to help me decide which one to buy. Yesterday I got the chance to try the XDJ-RX at a local DJ-store. My experience was even better than my expectations. So I'm really interested in hearing from someone who has tried both of them.
Have you tried the RX as well?
Chino 1:47 PM - 2 April, 2016
I haven't had the chance to try out the RX.
SG SOUNDS 3:16 PM - 2 April, 2016
Quote:
My Denon MCx8000 finally arrived yesterday. As soon as I got it home, I unboxed it and set it up. Previously, I downloaded Engine 1.5 and set up a couple of playlists to test the unit out. There is a lot to talk about so I will break it down into two categories… build quality and performance.
Build Quality:
The unit is SOLID with an all metal construction. The 4.3 inch screens are detailed and bright. Brightness levels can also be adjusted. I do wish the screens where larger and touch sensitive but overall they serve their purpose well. All music tag info like name, artist, bpm, key and the music wave forms can be easily seen. Denon's stock cross fader on the MCx8000 is smooth and has a really good sharp cut. I was pleasantly surprised! The fader can also be replaced with a mini innofader. I'm usually not a fan of most platters on controllers. I prefer the feel of vinyl or direct drive platters like those found in the Denon sc3900s. To say that Denon exceeded my expectations is an under statement!! The MCx8000's platters are solid and responsive. The brake and touch sensitivity can be adjusted. The led light around the platter can also be turned off. Well done Denon! Another plus are the pads. This controller sports 8 pads per side that are multicolored, velocity sensitive and they feel great!. The Keymode feature is extremely fun to use as well. Lastly, the four channel mixer is well laid out. I like that it doesn't feel cramped. As you might already have guessed… Denon's build quality is excellent!
Performance:
I don't care how good a controller looks or how well built it is unless it performs extremely well. That means I need to be able to depend on the unit with no freezes or crashes. I also expect little to no lag. Happily, the Denon MCx8000 ran smoothly for the entire 3 hours of testing. I purposely switched between Engine 1.5 and SDJ 1.8.2 constantly to see if I would experience any issues. I also ran the Pitch N Time plug in and Mix Emergency 2.7.1 at the same time. Everything worked as it should. The only issue I found was that the hardware master volume knob does not affect the SDJ master volume. I wasn't sure if this is by design or not so I put in a help ticket to Serato Support just in case. Another thing to point out is that I'm using a maxed out Mac Book Pro (mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD). I even tested the MCx8000 using an older laptop (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500 GB SSD). It performed very well especially considering that SDJ 1.8.2 doesn't support core duo processors!
I do plan on further testing the unit before I use it at a live gig. It will be interesting to see if Engine 1.5 can be an alternative to having to use a laptop. So far, the Denon MCx8000 is a winner and I HIGHLY recommend it!

Special shout out to Ross Goodwin and his team over at Denon! GREAT JOB!… I hope to see a MCx9000 in the near future with larger touch screens and direct drive platters (hint, hint..)


How is the sound quality? thats gonna be very imortant to me because my ddj sx sound quality is poor..
SG SOUNDS 3:18 PM - 2 April, 2016
Quote:
Quote:
My Denon MCx8000 finally arrived yesterday. As soon as I got it home, I unboxed it and set it up. Previously, I downloaded Engine 1.5 and set up a couple of playlists to test the unit out. There is a lot to talk about so I will break it down into two categories… build quality and performance.
Build Quality:
The unit is SOLID with an all metal construction. The 4.3 inch screens are detailed and bright. Brightness levels can also be adjusted. I do wish the screens where larger and touch sensitive but overall they serve their purpose well. All music tag info like name, artist, bpm, key and the music wave forms can be easily seen. Denon's stock cross fader on the MCx8000 is smooth and has a really good sharp cut. I was pleasantly surprised! The fader can also be replaced with a mini innofader. I'm usually not a fan of most platters on controllers. I prefer the feel of vinyl or direct drive platters like those found in the Denon sc3900s. To say that Denon exceeded my expectations is an under statement!! The MCx8000's platters are solid and responsive. The brake and touch sensitivity can be adjusted. The led light around the platter can also be turned off. Well done Denon! Another plus are the pads. This controller sports 8 pads per side that are multicolored, velocity sensitive and they feel great!. The Keymode feature is extremely fun to use as well. Lastly, the four channel mixer is well laid out. I like that it doesn't feel cramped. As you might already have guessed… Denon's build quality is excellent!
Performance:
I don't care how good a controller looks or how well built it is unless it performs extremely well. That means I need to be able to depend on the unit with no freezes or crashes. I also expect little to no lag. Happily, the Denon MCx8000 ran smoothly for the entire 3 hours of testing. I purposely switched between Engine 1.5 and SDJ 1.8.2 constantly to see if I would experience any issues. I also ran the Pitch N Time plug in and Mix Emergency 2.7.1 at the same time. Everything worked as it should. The only issue I found was that the hardware master volume knob does not affect the SDJ master volume. I wasn't sure if this is by design or not so I put in a help ticket to Serato Support just in case. Another thing to point out is that I'm using a maxed out Mac Book Pro (mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD). I even tested the MCx8000 using an older laptop (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500 GB SSD). It performed very well especially considering that SDJ 1.8.2 doesn't support core duo processors!
I do plan on further testing the unit before I use it at a live gig. It will be interesting to see if Engine 1.5 can be an alternative to having to use a laptop. So far, the Denon MCx8000 is a winner and I HIGHLY recommend it!

Special shout out to Ross Goodwin and his team over at Denon! GREAT JOB!… I hope to see a MCx9000 in the near future with larger touch screens and direct drive platters (hint, hint..)


How is the sound quality? thats gonna be very imortant to me because my ddj sx sound quality is poor..


oh and nice review ithink you covered evrything i wanted to know except the sound quality
Chino 3:58 PM - 2 April, 2016
Sound quality is great. I tested the controller using the XLR master and booth outs. The overall sound is loud and very clean.
SG SOUNDS 4:08 PM - 2 April, 2016
Quote:
Sound quality is great. I tested the controller using the XLR master and booth outs. The overall sound is loud and very clean.


have you ever used a ddj sx or sx2? can you compare the sound quality to the denon?
Tommyoz 6:34 PM - 2 April, 2016
Quote:
Quote:
Sound quality is great. I tested the controller using the XLR master and booth outs. The overall sound is loud and very clean.


have you ever used a ddj sx or sx2? can you compare the sound quality to the denon?


I have used the SX2 and I can say that I preferred the sound quality from the Denon and better built too.
SG SOUNDS 7:05 PM - 2 April, 2016
Quote:
Quote:
Quote:
Sound quality is great. I tested the controller using the XLR master and booth outs. The overall sound is loud and very clean.


have you ever used a ddj sx or sx2? can you compare the sound quality to the denon?


I have used the SX2 and I can say that I preferred the sound quality from the Denon and better built too.


thanks
Chino 7:06 PM - 3 April, 2016
I forgot to mention another cool feature of the MCx8000. There is an extra usb port on the back. I plugged in my 1 TB G-drive into it and it read it with no issues at all. This feature is VERY handy especially for Mac users.
Tommyoz 7:31 PM - 3 April, 2016
Quote:
I forgot to mention another cool feature of the MCx8000. There is an extra usb port on the back. I plugged in my 1 TB G-drive into it and it read it with no issues at all. This feature is VERY handy especially for Mac users.

The Numark NS7 III has that feature as well.
Chino 7:54 PM - 3 April, 2016
I was VERY tempted to buy a NS7 III. I definitely like the direct drive platters on it. The overall size and weight of the unit is what stopped me. I needed a unit that was more portable because I am a mobile DJ. Another reason I did't buy the NS7 III is because I had ALOT of issues with a previous Numark product. I use to own a pair of Numark CDXs. Those units were known for having faulty cd drives. I spent more time (and money) sending the units in for repairs and replacing the CD drives then I did playing with the units!
DJ gsr 9:08 PM - 3 April, 2016
Thanks guys for all the review.
I'm impressed to all this features , I don't know if I'm going to wait for bigger plater like pioneer sz .
It's been 7 My djm800 and cdj800 mk2.
Tommyoz 11:17 PM - 3 April, 2016
Quote:
I was VERY tempted to buy a NS7 III. I definitely like the direct drive platters on it. The overall size and weight of the unit is what stopped me. I needed a unit that was more portable because I am a mobile DJ. Another reason I did't buy the NS7 III is because I had ALOT of issues with a previous Numark product. I use to own a pair of Numark CDXs. Those units were known for having faulty cd drives. I spent more time (and money) sending the units in for repairs and replacing the CD drives then I did playing with the units!


I hear ya Chino. It's a much heavier piece than the rest. But it's a pretty solid controller. You know it's well built if it's that heavy. Like you mentioned before, would love to see the MCX8000 with direct drive platters. I'm waiting for my unit to come back so I can really test it.
DJ gsr 12:22 AM - 4 April, 2016
Quote:
Thanks guys for all the review.
I'm impressed to all this features , I don't know if I'm going to wait for bigger plater like pioneer sz .
It's been 7yrs My djm800 and cdj800 mk2.
Chino 12:42 AM - 4 April, 2016
Support just emailed me and verified that in the Denon MCx8000…

"The hardware and software masters are controlled independent of each other as the MCX8000 is also a stand alone mixer"...

so what I identified is NOT a bug. It's designed to function that way.
Marv Incredible 1:28 AM - 4 April, 2016
^With SDJ's new re-mapping abilities, you might be able to link them up yourself.
Chino 1:10 PM - 4 April, 2016
Thanks for that suggestions! I completely forgot about that new feature in SDJ. I'll have to try it out.
Rebelguy 1:10 AM - 5 April, 2016
How is the platter size compared to the SZ? Nobody seems to have them available in my area yet to check out.
SG SOUNDS 12:11 PM - 5 April, 2016
Quote:
How is the platter size compared to the SZ? Nobody seems to have them available in my area yet to check out.


its much smaller...word is it feels good and very responsive..
akakak 12:16 PM - 5 April, 2016
The platter size is the biggest win for the SZ, but the unit itself is too big IMO. I miss my SX. This looks like a great alternative.

I'm assuming you can't adjust the tension on the platters?

I know it has three effects built-in - does anyone know if these would ever be firmware upgradeable? I believe they're software, not hardware?

What are the negatives?
Chino 4:52 PM - 5 April, 2016
^^^ You can adjust the touch sensitivity and the brake but not the overall platter tension. Not sure if the effects are upgradeable via firmware. That would be a nice if it could be upgraded.

I have discovered a major issue in round two of my Denon MCx8000 controller testing. After about 2 1/2 hours of running SDJ 1.9.0, the master output begins to distort badly. It's to the point that the music stops playing. This also happens if I run SDJ 1.8.2. I've optimized my MBP, replaced the USB cable and the XLR cables but the distortion still occurs. I've tried using another USB port and did a clean install of SDJ but that does't correct the issue. It's also been tested on another MBP I own (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500 GB SSD) the distortion still happens. The weird thing is that it only happenss when I have the controller connected to my computer using SDJ. I've tested the MCx8000 in standalone mode for 3+ hours and it works fine with no issues. I opened a ticket with Serato Support and Denon DJ. They were both sent multiple videos of the master output distortion. Denon indicated that I will be receiving a phone call today with a possible fix. I'm hoping the controller just needs a firmware update but I didn't see any news of a new firmware update on their website. I will provide an update once I hear back from Denon and Serato Support.

The plan was to use the MCx8000 for an event I have this weekend. Looks like I will be using what works….. Scratch Live. I'm really trying to give SDJ a chance but all the issues I've experienced so far make me question that decision.

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
akakak 5:05 PM - 5 April, 2016
That's a shame. Sucks for you. :( Can you fix it by restarting?

Please update this thread with what you find.
Chino 5:30 PM - 5 April, 2016
^ I tried restarting the computer and the controller multiple times but the distortion is still there.

I did receive a call back from Denon. The rep was very helpful. It's nice to experience good customer service! Denon's rep is checking with development to see if there is a possible firmware updated that will correct this issue. I received a controller from the first release batch so it's definitely possible that there is another firmware update. As soon as he finds out he will let me know.(fingers crossed!)
DJKayce 6:43 PM - 5 April, 2016
Hey guys, what of the Mic section of the controller? Dose it have full kill? Am using Denon mc6000 mk2 while waiting on this might controller mxc8000. On my 6000mk2, when the Mic vol is at 0, you can still talk over the microphone which i don't like and Denon rep said thats the way it was built.
Pls can someone confirm this for me? Dose the mxc8000 HAS full kill on the mic section.
Chino 7:12 PM - 5 April, 2016
I just tested it out for you. It has FULL kill on both Mic 1 and Mic 2. You can NOT hear anything with the Mic volume turned to 0. The Mic volume is loud and clear too. I use an EV R300 Mic and a shure SM58 wireless mic.

I literally have my MCx8000 setup on my kitchen table so if you need me to check on anything else just let me know. I've been testing the MCX8000 out for the last couple days to make sure it can be used at a live gig.
DJKayce 7:20 PM - 5 April, 2016
Wow thats good news. Thats my only concern about denon. Am using MC6000mk2 and I like it a lot but d mic section sucks without full kill on their gain control.
Thanks again for checking that out for me.
skinnyguy 7:22 PM - 5 April, 2016
i haven't had a chance to test my mic yet. is it a mic sensitivity knob or a mic volume knob? i believe the 6000s had a mic sensitivity....which is why the mic was still able to be heard with the knob turned down, depending if the person speaking was a naturally loud speaker. i felt this was annoying as hell too.
FredrikA 8:10 PM - 5 April, 2016
How is the feel of the performance pads and the play/cue buttons, and are they rubber or plastic?
J.J. 10:36 PM - 5 April, 2016
Quote:
After about 2 1/2 hours of running SDJ 1.9.0, the master output begins to distort badly. It's to the point that the music stops playing.


Sounds very familiar to the bug on the NS7ii. Very upsetting because it took 8 months for Numark and Serato to fix it. Stuff like this NEVER happened on Scratch Live with Rane hardware.
Chino 1:26 AM - 6 April, 2016
@FredrikA...the pads are made of a a silicon rubber. Similar to what the new Rane 57mkII pads feel like only much larger. They are really responsive and have a nice overall feel to them.

*UPDATE* Round 3 of the Denon MCx8000 testing has begun. Let me start of by THANKING Denon in particular Rich Muggle who is part of inBrand's Support team. Rich went above and beyond today to correct the distortion issue I was experiencing. Yes, it is frustrating when an expensive piece of DJ equipment does not work right. What is even more frustrating is that most companies neglect the customer support that is needed after a purchase has already been made.

Today Denon showed me what type of company they are. Their representative, Rich, personally called me to fix the issue. He listened, was knowledgeable and truly demonstrated that Denon cares about their customers. As it turns out, all I needed to do was update the controller's firmware. The new firmware is MCU 2061. I have not experienced any more distortion in the two additional hours of testing that I have done since updating the firmware.

This experience has taught me to appreciate good customer service. I will continue to buy products from companies like Denon, Rane and Serato. It also made me realize that sometimes I may be too critical of Serato. I was quick to blame SDJ when in fact all I needed was a firmware update. I agree that SDJ has some BIG shoes to fill. Scratch Live was and STILL IS an EXCELLENT DJ program. Is there room for improvement in SDJ? Yes, but I do see SDJ maturing into a stable, reliable DJ software program.
skinnyguy 2:09 AM - 6 April, 2016
new firmware?
dj Krazey leo 5:24 AM - 6 April, 2016
@ Chino is the new firmware posted on denons website? Thanks in advance
DJ Tecniq 10:42 AM - 6 April, 2016
Quote:
Sounds very familiar to the bug on the NS7ii. Very upsetting because it took 8 months for Numark and Serato to fix it. Stuff like this NEVER happened on Scratch Live with Rane hardware.
PREACH!!
Chino 12:57 PM - 6 April, 2016
@skinnyguy & dj Krazey Leo… My MCx8000 was part of the first batch of controllers sent out with an earlier firmware. You may already have the firmware version that I updated to. To check to see which version is on your controller:

1. Press and hold the VIEW button until your in the UTILITY menu
2. Scroll down until you see SYSTEM INFORMATION
3. Under SYSTEM INFORMATION you will see Engine Version & MCU Version
4. The latest Engine Version is 0143. The latest MCU Version is 2061.
dj Krazey leo 4:57 PM - 6 April, 2016
Thank you I'll check and see.
Numark, Support
NumarkChris 8:38 PM - 6 April, 2016
Quote:
@skinnyguy & dj Krazey Leo… My MCx8000 was part of the first batch of controllers sent out with an earlier firmware. You may already have the firmware version that I updated to. To check to see which version is on your controller:

1. Press and hold the VIEW button until your in the UTILITY menu
2. Scroll down until you see SYSTEM INFORMATION
3. Under SYSTEM INFORMATION you will see Engine Version & MCU Version
4. The latest Engine Version is 0143. The latest MCU Version is 2061.


Hello Everyone,

This is Chris from Denon DJ. Thanks Chino for posting your directions! Everyone, please follow it as it will help you navigate and view your firmware version on the controller.

If your MCX8000 has a firmware version that is below MCU version of 2057, which we find to be highly unlikely, then please contact Denon DJ technical support right away to rectify this - denondj.com.

Any distortion, latency, wave form or platter sensitivity issues can be rectified by reverting your MCX8000 controller back to its Factory Default settings.

To perform this..

1. Press and hold the VIEW button until you're in the UTILITY menu.
2. Scroll down until you see MAINTENANCE SETTINGS.
3. Under FACTORY DEFAULT, push in the SELECT/LOAD knob.
4. Turn the SELECT/LOAD knob until you see OK displayed.
5. Push in the SELECT/LOAD knob to revert your settings back to Factory Default.
6. Push in the VIEW button one time to exit these settings.

For any additional MCX8000 questions and help, review the following guides
Denon DJ MCX8000 - Video Tutorial - Watchwww.youtube.com
Denon DJ MCX8000 - Frequently Asked Questions - denondj.com
Denon DJ MCX8000 - How to Import and Analyze a Serato Crate for Engine - denondj.com

To contact Denon DJ Support, log onto denondj.com.
skinnyguy 9:39 PM - 6 April, 2016
I got 2058. Should I update to 2061?
skinnyguy 9:40 PM - 6 April, 2016
Engine 0138
DJLMS 12:04 AM - 7 April, 2016
Same here...2058 / engine 0138.
Chino 3:36 AM - 7 April, 2016
Now that my output distortion issue is solved I've decided to tackle the problem of SDJ's random audio drop outs. I've found an excellent article on Troubleshooting USB Audio Artifacts/Latency by Numark. The link is below:

www.numark.com
QUOTE:
"It is absolutely not necessary to set the Buffer Size as low as possible to achieve minimum latency, especially considering latency times less than 10ms are getting into the realm of being indistinguishable by humans. It may not be a problem when you first configure it, but once you add tracks, instruments, and effects, you will quickly encounter audio issues."

After reading the Trouble Shooting Guide, I decided to do some experimenting. In Scratch Live I usually keep my USB Audio latency at 2ms or 3ms. This works because SSL runs efficient. In SDJ I keep my USB audio latency at 5ms to compensate for all the extra effects, plug-ins, etc. I now need to consider that the screens on my MCx8000 depend on midi info sent from the USB port as well. That being said, I bumped up the USB latency to 10ms on SDJ. I also adjusted the Midi Trans Interval setting on my MCX8000 controller to 10ms to match SDJ.
This made a HUGE difference in the overall performance of my controller with SDJ! It gives my CPU some breathing room and DRASTICALLY IMPROVES the responsiveness of the controller!!
Hopefully this will help some of you eliminate audio drop out issues and improve controller responsiveness.

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad core 16GB RAM 750GB internal HD
Numark, Support
NumarkChris 12:46 PM - 7 April, 2016
Quote:
I got 2058. Should I update to 2061?

Quote:
Same here...2058 / engine 0138.


As I said everyone, if your MCU version is BELOW 2057, ex: 2052, then contact Denon DJ support. 2058 is the correct version so you don't worry about anything.
Chino 3:13 PM - 7 April, 2016
The initial firmware on my MCx8000 was MCU 2052. That's why I needed to update the firmware to fix the output distortion issue I was having. Most if not all the future controllers being sent out are already shipping with the correct firmware. It's still a good idea to double check, though.
Numark, Support
NumarkChris 4:17 PM - 7 April, 2016
Quote:
The initial firmware on my MCx8000 was MCU 2052. That's why I needed to update the firmware to fix the output distortion issue I was having. Most if not all the future controllers being sent out are already shipping with the correct firmware. It's still a good idea to double check, though.


Thanks for clearing that up Chino!
Chino 9:21 PM - 7 April, 2016
Just installed a mini innofader into the MCx8000 today. Real easy to do and the fader feels great!
Numark, Support
NumarkChris 12:47 PM - 8 April, 2016
Quote:
Just installed a mini innofader into the MCx8000 today. Real easy to do and the fader feels great!


That's great to hear Chino! Thanks for posting back that. Should've posted back some pics! ;)

Everyone else, this step-by-step guide walks through on how to replace the MCX8000 crossfader - denondj.com.

The Denon DJ MCX8000 can be used with the mini Innofader PNP P - www.innofader.com.
FredrikA 2:43 PM - 8 April, 2016
I would really like to see a review soon since a lot of people already seems to have it. For me it's either this one or XDJ-RX. I just can't decide which one to buy.
akakak 3:11 PM - 8 April, 2016
Yes, waiting for a proper review too.
Numark, Support
NumarkChris 3:23 PM - 8 April, 2016
Hey Guys,

Here are three reviews that I saw online of the MCX8000 that you guys can check out:

• Denon DJ MCX8000 - DJ TechTools Review - djtechtools.com
• Denon DJ MCX8000 - Digital DJ Tips Review - www.digitaldjtips.com
• Denon DJ MCX8000 - DJWORX Review - djworx.com
akakak 3:31 PM - 8 April, 2016
Hi NumarkChris. All of these are from January, and seem to be more of a list of features and first impressions from NAMM rather than someone who has spent a while working with them… Anything more recent?
Chino 4:39 PM - 8 April, 2016
I will show people what the MCx8000 is capable of once it's PROVEN to be reliable for gig use. That means I plan on taking it out on a couple of gigs to see how it handles a 4-5 hour event. There are numerous vids on YouTube describing all the features and build quailty but none of them really demonstrate all the features in live use.

I will say that cutting and scratching on the MCx8000 (especially with a mini innofader installed) is really good. The adjustable touch sensitive platters feel great. The screens make it easy to do turntablist tricks like beat juggling and body tricks. Using the pads to play with the new Keymode feature is super fun! I also appreciate that the MCx8000 has the ability to be used in USB standalone mode in case something goes wrong with SDJ. The MCx8000 is functional, well laid out and just plain FUN to use!
DJ gsr 9:06 PM - 8 April, 2016
Quote:
Yes, waiting for a proper review too.


+1
skinnyguy 1:19 AM - 9 April, 2016
man, i noticed it's making my 2012 mbp run cpu a lot higher. i guess it's for the denon displays. any chance we can get an option to turn those off in a future update? software or firmware?

but it seems to still run kinda okay. was running 2 hd videos with mixemergency. and only testing out to see if i had to re-map stuff....which i didn't! =) maybe because the mapping is similar to the 4000? everything seems the same for the most part so far.
Chino 3:43 AM - 9 April, 2016
@skinnyguy… The screens DO put a strain on the CPU. I've spent the last couple of days trying to optimize my MBP. I'm running a mid 2012 MBP myself. This is what I've done…

1. Raised the USB audio latency to 10ms
2. Lowered the Max Screen Refresh per second to 20sec
3. Lowered the Auto gain to 90db(and I keep the SDJ master volume at halfway)
4. Set the MIDI Trans Interval in the MCx8000 to 3ms(it's located in the UTILITY menu)
5. UNCHECK the Enable Output Lighting in the MIDI Presets menu in SDJ…. I was having additional distortion issues that the firmware did NOT fix. Doing this COMPLETELY fixed the distortion issue. I also reported the issue to Serato Support.

After doing all this my CPU never goes above 10%. I can run SDJ with Pitch N Time and Mix Emergency 2.7.1 all at the same time. It would be nice to have the option to turn the screens off. Actually, it would be nice if Serato included some additional CPU and GUI optimizations in the next SDJ roll out. Maybe Serato will fix the wave form lag issue in SDJ 2.0.

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad core 16GB RAM 750GB internal HD
skinnyguy 11:43 AM - 9 April, 2016
we got same spec lappys, incl os.

also, i was looking at the wrong thing. i was looking at my temperature via smcfancontrol, not the cpu meter.

however, it did run hotter than usual so i'm sure there is more cpu use somewhere.

i also don't normally run PnT so that's another factor too. but it's oh-so-sweet with the 8000.
Chino 11:36 PM - 10 April, 2016
QUOTE:
"Michael R 4:38 AM - 30 June, 2015
Hi Yona,

Thanks for the information. I'm afraid that there is an issue with the TTM57MKII on 10.8.X where audio distortion can occur after some time. We are working with Rane on this issue, our recommendation for a work around is to upgrade to either 10.9 or 10.10.

Cheers,
Michael."

@ Serato Support, Chris from Numark/Denon DJ or anyone who can help with this issue. I've experienced a similar distortion issue while using the Denon MCx8000 and OSX 10.8.5. I have opened a ticket but I have yet to receive an answer from Serato. I've tried a different computer, replaced the USB cable, replaced XLR cables, followed Serato's optimization guide yet I STILL have this distortion issue. It just happened to me today within 15 minutes of playing music. I also tried using a different USB port. This distortion makes the MCx8000 unusable for live gigs. Is there a work a round? Do I need to upgrade to Mavericks to prevent the distortion from occurring?

Below is what I sent to Serato Support:
Apr 9, 12:09

I previously reported an issue with master output distortion (Ticket# 174841) coming from the Denon MCx8000. Initially, I thought this was corrected with a firmware update provided by Denon. Unfortunately, the distortion has returned with a vengeance! The distortion happens randomly anywhere from 20 minutes into a set up to 2 1/2 hours into a set. The distortion becomes so bad that the music just stops. My master level in SDJ is halfway. My library is fully analyzed in SDJ. I can reproduce this using SDJ 1.8.2 and SDJ 1.9.0. I have tried replacing the USB cable and XLR cables. I also tried using the RCA unbalanced master out connection. The issue is still there. I have tried using another USB port and also another computer (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500GB SSD). To clear the distortion I disconnect the USB cable and plug it back into the computer. This is a very temporary fix because the distortion returns within a few minutes. The distortion does NOT occur when I use the MCx8000 in standalone mode without a computer connected. I have tested running 3+ hours straight without any distortion in standalone mode. My computer is fully optimized after having followed Serato's Optimization Guide. The PRAM has been reset. There are no corrupt files on my 1 TB external G-drive. I can reproduce this issue with Pitch N Time on or off.

My computer specifications are:
mid 2012 MBP OSX 10.8.5 2.6 i7 Quad core 16 GB RAM 750 internal HD

MCx8000 Firmware:
Engine Version 0143
Display Version 8661
MCU Version 2061

Steps taken to correct distortion issue:
1. Lower Auto Gain to 90db
2. Raise USB Buffer Size to 10ms (from 5ms)
3. Put Maximum Screen Updates per second at 20sec MAX (initially at 40sec)

After 3 days of exhaustive testing, the distortion has improved but was STILL there. I initially thought unchecking the Enable Output Lighting in the SDJ MIDI Preset window would help. It did not fix the issue. I need to find a solution to this distortion issue. Any help would be greatly appreciated! Thanks!!
Tommyoz 12:54 AM - 11 April, 2016
I didn't have a chance to check back. My initial problem with the line 3 DVS not working turned out to be a firmware issue as well. The same deal, unit shipped out with older firmware. I'm still waiting for the unit to get back to me but they did call me to let me know. Hopefully I can get this thing back so I can test it some more.
Numark, Support
NumarkChris 12:42 PM - 11 April, 2016
Hello Chino,

Great post! Very detailed. That was very much appreciated! Its obvious that this is an issue with your computer responding to the controller. This is not a hardware issue. I recommend upgrading your computers operating system to Mac OS X 10.9 or 10.10. Running 10.8 is the bare minimum and I never recommend DJ's to run their gear off bare minimum specs. I always recommend exceeding minimum system requirements for an optimal DJ performance. Also, use Serato DJ 1.9 at this point.

Quote:
QUOTE:
"Michael R 4:38 AM - 30 June, 2015
Hi Yona,

Thanks for the information. I'm afraid that there is an issue with the TTM57MKII on 10.8.X where audio distortion can occur after some time. We are working with Rane on this issue, our recommendation for a work around is to upgrade to either 10.9 or 10.10.

Cheers,
Michael."

@ Serato Support, Chris from Numark/Denon DJ or anyone who can help with this issue. I've experienced a similar distortion issue while using the Denon MCx8000 and OSX 10.8.5. I have opened a ticket but I have yet to receive an answer from Serato. I've tried a different computer, replaced the USB cable, replaced XLR cables, followed Serato's optimization guide yet I STILL have this distortion issue. It just happened to me today within 15 minutes of playing music. I also tried using a different USB port. This distortion makes the MCx8000 unusable for live gigs. Is there a work a round? Do I need to upgrade to Mavericks to prevent the distortion from occurring?

Below is what I sent to Serato Support:
Apr 9, 12:09

I previously reported an issue with master output distortion (Ticket# 174841) coming from the Denon MCx8000. Initially, I thought this was corrected with a firmware update provided by Denon. Unfortunately, the distortion has returned with a vengeance! The distortion happens randomly anywhere from 20 minutes into a set up to 2 1/2 hours into a set. The distortion becomes so bad that the music just stops. My master level in SDJ is halfway. My library is fully analyzed in SDJ. I can reproduce this using SDJ 1.8.2 and SDJ 1.9.0. I have tried replacing the USB cable and XLR cables. I also tried using the RCA unbalanced master out connection. The issue is still there. I have tried using another USB port and also another computer (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500GB SSD). To clear the distortion I disconnect the USB cable and plug it back into the computer. This is a very temporary fix because the distortion returns within a few minutes. The distortion does NOT occur when I use the MCx8000 in standalone mode without a computer connected. I have tested running 3+ hours straight without any distortion in standalone mode. My computer is fully optimized after having followed Serato's Optimization Guide. The PRAM has been reset. There are no corrupt files on my 1 TB external G-drive. I can reproduce this issue with Pitch N Time on or off.

My computer specifications are:
mid 2012 MBP OSX 10.8.5 2.6 i7 Quad core 16 GB RAM 750 internal HD

MCx8000 Firmware:
Engine Version 0143
Display Version 8661
MCU Version 2061

Steps taken to correct distortion issue:
1. Lower Auto Gain to 90db
2. Raise USB Buffer Size to 10ms (from 5ms)
3. Put Maximum Screen Updates per second at 20sec MAX (initially at 40sec)

After 3 days of exhaustive testing, the distortion has improved but was STILL there. I initially thought unchecking the Enable Output Lighting in the SDJ MIDI Preset window would help. It did not fix the issue. I need to find a solution to this distortion issue. Any help would be greatly appreciated! Thanks!!
Chino 1:33 PM - 11 April, 2016
Is there anyone using 10.9x (Mavericks) with SSL AND SDJ? I need to verify that SSL will run smoothly on Mavericks BEFORE upgrading my operating system.
SG SOUNDS 1:40 PM - 11 April, 2016
Quote:
Is there anyone using 10.9x (Mavericks) with SSL AND SDJ? I need to verify that SSL will run smoothly on Mavericks BEFORE upgrading my operating system.


Im running ssl and sdj on Mavericks 10.9.5...ssl runs flawlessly for me on Mavericks as well as sdj....As long as there is ssl i will NEVER UPDADE MY MAC
Chino 1:52 PM - 11 April, 2016
Thanks for your response! Are your running SSL 2.4.4 or 2.5 with Mavericks? I have to upgrade my operating system to Mavericks to get SDJ to work right with my Denon MCx8000 controller. I'm still getting bad output distortion on OSX 10.8.5. I need to TRIPLE check to verify that upgrading my OS won't mess with SSL. I use and TRUST SSL for my gigs every weekend!
SG SOUNDS 3:22 PM - 11 April, 2016
Quote:
Thanks for your response! Are your running SSL 2.4.4 or 2.5 with Mavericks? I have to upgrade my operating system to Mavericks to get SDJ to work right with my Denon MCx8000 controller. I'm still getting bad output distortion on OSX 10.8.5. I need to TRIPLE check to verify that upgrading my OS won't mess with SSL. I use and TRUST SSL for my gigs every weekend!


I using ssl 2.5 so you'll be fine
LJ_WOOLSEY 3:27 PM - 11 April, 2016
SSL 2.5.0 and OSX 10.9.5 work fine and is the last supported OSX for SSL. You should be fine.
skinnyguy 6:16 PM - 11 April, 2016
Damn. I gotta update my lappy too? I gotta do another test run...
Chino 6:34 PM - 11 April, 2016
@ skinnyguy… I STRONGLY recommend that you do a long test run of 3 or more hours straight BEFORE using it out on a gig. I know we have the same laptop and OS. You may need to upgrade to 10.9x or 10.10x. I still use SSL so I'm sticking with Mavericks for now until SDJ proves itself to be reliable.
skinnyguy 7:10 AM - 12 April, 2016
Sdj 182 and 190 are supported for mountain lion.

support.serato.com
Chino 8:24 PM - 12 April, 2016
I shipped my Denon MCx8000 back to Denon today. As it turns out, I may have a defective controller so Denon is sending me a new replacement. Kudos to Denon for the GREAT customer service. On a side note, I did partition my hard drive in order to run another OSX. I tested EL Capitan (10.11.4) on SDJ 1.9.0 and 1.8.2 for couple a hours. It seems to work well.
pdidy 11:16 PM - 12 April, 2016
Quote:
@ skinnyguy… I STRONGLY recommend that you do a long test run of 3 or more WEEKS straight BEFORE using it out on a gig.

fixed.....lol
Tommyoz 8:25 PM - 14 April, 2016
Quote:
I shipped my Denon MCx8000 back to Denon today. As it turns out, I may have a defective controller so Denon is sending me a new replacement. Kudos to Denon for the GREAT customer service. On a side note, I did partition my hard drive in order to run another OSX. I tested EL Capitan (10.11.4) on SDJ 1.9.0 and 1.8.2 for couple a hours. It seems to work well.


Mine is going back for the second time. I received it yesterday and it was still having the same Channel 3 DVS problem after they told that it had been fixed with a firmware update. I know for sure that this is a controller problem as channel 4 works perfectly. When the inputs are swapped, channel 3 remains not to work. I have used both a Mac (Yosemite) & Windows (Win10) computers along with different version of Serato and the problem remains.

They told me the first time that they would send me a new unit but then told me they were out of stock on new ones and that the problem was fixed with firmware update. This time again they are promising to send me a new unit so let's see what happens this time. They have been very nice on the phone but I was not happy this second time around having to re ship it. I know these things happen so I will hold off on any comments and or reviews of Denon.

Does anybody else here use DVS with CD decks and or Turntables with this MCX8000 controller?
Chino 8:42 PM - 14 April, 2016
Sorry to hear that. Denon received my defective controller today. I also received a phone call today saying I will receive a NEW replacement controller with a FedEX tracking#. I bought my controller brand new so I expect the replacement to be the same. I already had the latest firmware and it did nothing to fix the distortion issues I was experiencing.

This has been a learning experience for me. I usually do not buy the first run of anything especially DJ equipment! Now I am reminded as to the reason why. Oh well, you live and learn. I do know that I will be doing some EXTENSIVE testing BEFORE the MCx8000 gets used at a live gig!!
Tommyoz 8:54 PM - 14 April, 2016
Mine is scheduled to be received by Denon tomorrow. Let's see what happens. I purchased brand new as well so I expect the same. They have been very good as far as communication. I received phone calls from them as well. It's just that they did not test this properly or didn't understand the problem. And now I had to resend it when I should have had a new unit already.
Chino 9:05 PM - 14 April, 2016
Once you get it back and have the chance to test it, please post how you make out. I'm interested to see if what we are experiencing are just isolated issues or does the first run of the MCx8000 have quality control issues?
dj Krazey leo 9:44 PM - 14 April, 2016
I tried the DVS with my cdj,s it works well on both lines 3 and 4 but I didn't do any extensive trial, I will definitely look into it
the problem i,m having is i,m hearing some kind of hissing from the mic lines i tried 2 different types of mics both a cordless and a regular cord from and I still get that hissing sound sort of like when a compressor open and close.
Tommyoz 9:57 PM - 14 April, 2016
Quote:
Once you get it back and have the chance to test it, please post how you make out. I'm interested to see if what we are experiencing are just isolated issues or does the first run of the MCx8000 have quality control issues?


Will do.
Tommyoz 10:00 PM - 14 April, 2016
Quote:
I tried the DVS with my cdj,s it works well on both lines 3 and 4 but I didn't do any extensive trial, I will definitely look into it
the problem i,m having is i,m hearing some kind of hissing from the mic lines i tried 2 different types of mics both a cordless and a regular cord from and I still get that hissing sound sort of like when a compressor open and close.


Thanks for letting me know. My problem with line 3 is I'm getting just some static white noise on playback. You can see the red bar struggling to read the time code. I haven't tried any Mic's yet but I will when I get a new unit back.
Chino 12:52 AM - 16 April, 2016
QUOTE:
Official Response

EMPLOYEE

Chris D (Employee) 6 months ago
Hello Everyone,

"Thanks for posting this and the detailed information along with it. As with any USB audio interface, there are many potential causes of symptoms like distortion, artifacts (clicks/pops/crackling), and latency. The following guide provides some helpful tips to troubleshoot this - click here.

We have currently confirmed this symptom for Mac models 2014 and up. With newer Mac models, the USB ports of Apple Macbook Pro models 2014 and up may cause specific issues with USB audio devices. This issue has been confirmed by not just our hardware but by multiple third party hardware companies. We are currently looking into resolving this. The current and quick fix has been the Apple Store - Kanex Thunderbolt to eSATA + USB 3.0 Adapter."

It seems that the distortion I was experiencing has also affected users of the Numark NS7II & NS7III controllers. Multiple users on the Numark forum have also confirmed that this distortion issue is NOT limited to 2014 Macs and above. They have reported older Macs with the same distortion issues. I know Numark is a sister company of Denon. I certainly hope that my MCx8000's distortion issue is just an isolated case. I should NOT need a $79 adapter work a round to get my $1300 MCx8000 controller to work properly. I will be testing my replacement MCx8000 controller before the thirty day store return policy is up!
Tommyoz 3:41 AM - 16 April, 2016
Quote:
QUOTE:
Official Response

EMPLOYEE

Chris D (Employee) 6 months ago
Hello Everyone,

"Thanks for posting this and the detailed information along with it. As with any USB audio interface, there are many potential causes of symptoms like distortion, artifacts (clicks/pops/crackling), and latency. The following guide provides some helpful tips to troubleshoot this - click here.

We have currently confirmed this symptom for Mac models 2014 and up. With newer Mac models, the USB ports of Apple Macbook Pro models 2014 and up may cause specific issues with USB audio devices. This issue has been confirmed by not just our hardware but by multiple third party hardware companies. We are currently looking into resolving this. The current and quick fix has been the Apple Store - Kanex Thunderbolt to eSATA + USB 3.0 Adapter."

It seems that the distortion I was experiencing has also affected users of the Numark NS7II & NS7III controllers. Multiple users on the Numark forum have also confirmed that this distortion issue is NOT limited to 2014 Macs and above. They have reported older Macs with the same distortion issues. I know Numark is a sister company of Denon. I certainly hope that my MCx8000's distortion issue is just an isolated case. I should NOT need a $79 adapter work a round to get my $1300 MCx8000 controller to work properly. I will be testing my replacement MCx8000 controller before the thirty day store return policy is up!


I have heard about that issue but totally forgot about it and didn't think it applied to you. I have the Numark NS7III controller but never used it with my macbook which is an older pre 2014 model. I haven't heard anything from Denon today. They did receive my return today. I guess I will hear from them next week.
Chino 2:20 PM - 16 April, 2016
I'm really trying not to jump to conclusions. I want to give Denon the benefit of the doubt. I will hold off on any additional reviews of the MCx8000 until I have adequately tested the new replacement unit.
Tommyoz 9:23 PM - 20 April, 2016
Quote:
I'm really trying not to jump to conclusions. I want to give Denon the benefit of the doubt. I will hold off on any additional reviews of the MCx8000 until I have adequately tested the new replacement unit.


Chino, have you received your new controller yet? Mine is due tomorrow. It turns out it did ship on the day I shipped my defective one back but they never told me.
Chino 9:30 PM - 20 April, 2016
My replacement is due to be delivered tomorrow too. It's coming from Nevada. I plan on testing the controller out as soon as I receive it. Let ROUND 3 of the MCx8000 testing begin...
Chino 9:36 PM - 20 April, 2016
Actually it's more like ROUND 5 of the MCx8000 testing. I just hope that I will finally be able to use it at a gig instead of just playing with it at home in my studio!
Tommyoz 7:30 PM - 21 April, 2016
I just received my controller. However, I can't set it up right now because my music inspiration has just passed away. R.I.P. Prince you will be missed. As soon as I can set up the controller I will open up with your music. Sorry for getting off topic.
Chino 8:29 PM - 21 April, 2016
Today I played for 3 1/2 hours straight. I included a lot of Prince's songs in the mix. He had some great classics like "When Doves Cry". So far the controller is distortion free. Im re-installing the mini innofader then I will continue testing. I plan on doing a 4-5 hour straight test run tomorrow during the day.

One thing I did notice is that the MCx8000 has a high overall volume output. I had to lower SDJ's Auto gain to 89db in order for the sound to not distort. I have the master volume in SDJ at slightly less than halfway. I can run the auto gain in SSL at the recommended 92db and it sounds great. There is just something not right with the Auto gain in SDJ.

Pitch N' Time also seems to raise each individual song volume. It's slight (only 2-4 volume bars) but I can hear and see the volume difference. BTW, I'm testing 10.11.4 (El Captian) on SDJ 1.8.2. It feels more stable (and less bloated) to me compared to SDJ 1.9.0. I also don't plan on using the pulse locker feature.

mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.4 (El Capitan)
dj Krazey leo 11:11 PM - 21 April, 2016
@ Chino I think you're right 1.9 just doesn't feel as comfortable with the mcx 8000 as 1.8.2 so I,ll stick with it for now
Tommyoz 1:01 AM - 22 April, 2016
I finally got around to hooking up the controller. Not really into mixing tonight. I played Prince for about an hour and a half. No issues with DVS. Chino, I did notice the master high volume. I love the sound from this Denon more than the Numark NS7 III. I had SDJ 1.9 already installed so that's what I'm using. I haven't encountered any issues with it. Hopefully I'll get to play with it more this weekend.
Mr. Goodkat 1:12 AM - 22 April, 2016
Quote:
OSX 10.9.5 work fine and is the last supported OSX for SSL


but ssl works with el capitan.
Chino 1:25 AM - 22 April, 2016
^^^ @ Mr. Goodkat... have you used SSL with OSX 10.11.4 (El Capitan)? I have my HD partitioned with OSX 10.11.4 but I haven't tried to use it with SSL yet. Honestly, I'm a bit nervous to do so. I use OSX 10.8.5 with SSL and then run SDJ 1.8.2 on OSX 10.11.4 (El Capitan). Have you experienced any issues running SSL with El Capitan?

mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.4 (El Capitan)
Mr. Goodkat 1:39 AM - 22 April, 2016
11.11.3 is what im using. it works with a 62 and sl3. surpisingly, it doesnt work with SDJ, but there is a work around where you have to delete something in SSL and it works.

ive only opened the offline player since switching and havent tried to open SDJ on the 62 yet. too scared it will mess something up in SSL.
Chino 1:56 AM - 22 April, 2016
I also have a Rane 62 and a SL3 box. I think I will keep them completely off of EL Capitan for the time being. I just don't trust El Capitan to work right with Rane gear. I haven't experienced any issues running my Rane equipment on any previous OSX so I want to keep it that way.

So far, SDJ 1.8.2 works with OSX 10.11.4 (El Capitan)


mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.4 (El Capitan)
Mr. Goodkat 4:06 PM - 22 April, 2016
Quote:
I also have a Rane 62 and a SL3 box. I think I will keep them completely off of EL Capitan for the time being. I just don't trust El Capitan to work right with Rane gear. I haven't experienced any issues running my Rane equipment on any previous OSX so I want to keep it that way.

So far, SDJ 1.8.2 works with OSX 10.11.4 (El Capitan)


mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.4 (El Capitan)


definitely the best idea
Chino 4:02 PM - 24 April, 2016
*UPDATE*
I received my NEW replacement MCx8000 from Denon. I was able to run 5 hours straight with NO distortion. It would seem that initially I received a faulty controller but the new replacement MCx8000 has corrected the issue!

It took ALOT of computer/hardware tweaking to optimization the MCx8000. I now feel comfortable enough to play out a live gig with it. I will be using it on two gigs this coming week. If anyone needs help adjusting their computer/hardware settings just let me know. I will be happy to help.

THANKS AGAIN to Rich Muggle over at Denon DJ!!
akakak 4:03 PM - 24 April, 2016
Chino, is there a model number we can compare to other units? This device should be available in the uk tomorrow!
Chino 4:45 PM - 24 April, 2016
The FIRST MCx8000 controller I received was #135 I believe. My new replacement MCx8000 is #608. You should be perfectly fine with the new controllers that Denon are shipping out now. I would recommend checking the firmware of your controller over at denondj.com. The latest firmware update was on:

MCX8000 Firmware Release Notes v1.2 ­ Issued on 04/­15­/16
This update is recommended for all users.
Contains component firmware versions:
Engine: 0147
MCU: 2061
Display: 8661
Mr Wilks 8:32 PM - 24 April, 2016
Quote:
Chino, is there a model number we can compare to other units? This device should be available in the uk tomorrow!


I pick mine up tomorrow from Bop DJ in Leeds.
Mr Wilks 2:01 AM - 26 April, 2016
Okay... after the first two hours of playing I'll give my bit of input.

ENGINE MODE:

1. The 'CUE' lights are too bright (as stated above)... in fact, most lights are too bright. They should be 10% dim when off and 100% bright when on. Those things must be 50% when off! Maybe have an option in the setup to choose how bright we want the dim state?

2. I managed to get the screen to freeze while playing with Engine somehow. I uploaded the latest firmware as soon as I opened the box which has many fixes for these freezing issues but I'd managed to get the screen to freeze so there's still a bug somewhere. I'll try and reproduce but think it was with the slicer and/or loops.

3. Without quantise on the unit the slicer is beyond rubbish... actually, unusable. Nice it's included on the unit but it's sadly too poor to use. Beatgrids would have helped here and also with loops and FX following the grid.

4. Sync turns off if you adjust any pitch fader to locking them together for transitions is a no-go. I lock them in Serato and do a 125 to 100 bpm transition and it sounds great but that can't happen on the MCX8000. Shame.

5. Turning down the gain input on a deck then putting a white noise effect over an empty track I can hear a few glitches in the effect just as the effect comes in and just as it tails off.

6. The echo effect has a glitch if turned on while the encoder is at 100% which causes half a second of silence.

7. The 'mirrored' look will take some getting used to as I'm coming from a Pioneer SX so I do keep going for the wrong buttons (that's my fault though but would have preferred the standard layout).

8. A 8 beat loop on the intro can be jumped out of if I press a cue point. I like to restart the cue point on the beat and this disengages the loop... not cool! Keep the loop active! I didn't turn the loop off so it should stay engaged until I manually press the 'loop off' button.

9. Setting a temporary cue point is like the Pioneer CDJ way by starting a track then stopping it before winding back and pressing the CUE button. I'm not used to that as it's years since I had my CDJ 1000's. I'll need to adjust.
Also, by setting a temporary cue point, the CUE button stops flashing... this is good as the cue point is now set, however, any hot cue juggling or loop on'off action causes the CUE button to flash again, even though the CUE is set!

10. The blue loop indicator on the waveform is a little too bright when it's not activated. It almost looks like it's on! Tone down the blue a little here.

11. Engine software wouldn't allow dragging of any files from Serato DJ. I'm using 1.8.2 as 1.9 gives me crashes while live. I'll do some testing with 1.9 at home but dragging crates and tracks on Windows 10 is a killer!

SERATO MODE:

1. No way to disengage the pitch by using SHIFT + PITCH SLIDER. This was used all the time for me on the Pio SX for transitions and moving the ranges around. I will miss that lots as it was a killer feature for me. Gutted! Hopefully it can be added.

2. Loving the fact that the loop range changes when you select a loop roll. The SX would reflect the last loop length so if I was looping a 16 beat into (as I often do) loop rolls would be reflected like this. Happy it changes now, although it doesn't change the range back to what I was on before so I'll have to remember not to drop a 4 beat loop live if I've been loop rolling or we'd have the 'machine gun stutter' sound!

3. 100% pitch range in Serato is amazing to have back (also in Engine!). I can now do the 'Fatboy Slim' Rockafella Skank style timestretching effect I used to do before with wide pitch. Win!

4. No panel select button... but that's just being picky! Haha!


So... I love it. It's great but not perfect. In Serato DJ it's just as good as I'd want, Engine however misses a few tricks like LED brightness and quantise for the slicer and loops. With a few firmware updates it will be amazing. Keep it up Denon!
Chino 12:06 PM - 26 April, 2016
Nice to hear that your enjoying the MCx8000! I sent Denon an email with a feature request to change the brightness of the CUE buttons. Hopefully it will get passed on to development and included in a future firmware update.

Quote:
11. Engine software wouldn't allow dragging of any files from Serato DJ. I'm using 1.8.2 as 1.9 gives me crashes while live. I'll do some testing with 1.9 at home but dragging crates and tracks on Windows 10 is a killer!


I was able to drag and drop from SDJ 1.8.2 & SDJ 1.9.2 to Engine 1.5 BUT I'm using a Mac OSX 10.8.5. Please send that info to Denon so they can fix that Windows 10 issue. Did you have an external HD plugged in at the same time via USB? I noticed that when I had my external HD plugged in via USB, Engine would crash on me. Instead I plugged in my external HD via firewire 800 and it solved the crash issue. Maybe try posting the issue on the Denon's forum too. They may have a resolution.
Chino 12:08 PM - 26 April, 2016
^^^ *correction SDJ 1.9.0*
Mr Wilks 4:18 PM - 26 April, 2016
Quote:
Nice to hear that your enjoying the MCx8000! I sent Denon an email with a feature request to change the brightness of the CUE buttons. Hopefully it will get passed on to development and included in a future firmware update.

Quote:
11. Engine software wouldn't allow dragging of any files from Serato DJ. I'm using 1.8.2 as 1.9 gives me crashes while live. I'll do some testing with 1.9 at home but dragging crates and tracks on Windows 10 is a killer!


I was able to drag and drop from SDJ 1.8.2 & SDJ 1.9.2 to Engine 1.5 BUT I'm using a Mac OSX 10.8.5. Please send that info to Denon so they can fix that Windows 10 issue. Did you have an external HD plugged in at the same time via USB? I noticed that when I had my external HD plugged in via USB, Engine would crash on me. Instead I plugged in my external HD via firewire 800 and it solved the crash issue. Maybe try posting the issue on the Denon's forum too. They may have a resolution.


I think it's an issue with drag and drop on windows with SDJ 1.8.2 so I'll try again later. I don't want to play live with 1.9.0 due to three crashes live and they totally killed the club so I'm sticking with 1.8.2 for now but I'll continental you test. There was no external HDD but thanks for that. I'll keep an eye out for it.

I'll definitely pass on any feedback to them. Was it just the standard support email you used? I'd like to pass on my initial thoughts and find out what can or can't be fixed using updates.
Numark, Support
NumarkChris 4:23 PM - 26 April, 2016
Hello Chino and Wilks,

I'd like to chime in here. You can't drag and drop the crate into Engine, this is why you're having this issue. You must select the songs from inside your crate to drag and drop into the Engine software. We made a guide showing you how to correctly perform this. Thanks!

Denon DJ MCX8000 - How to Import and Analyze a Serato Crate for Engine - denondj.com
Chino 6:01 PM - 26 April, 2016
@ Chris. You are right. I meant to say that dragging the songs (NOT crates) over from SDJ to Engine 1.5 made Engine 1.5 crash when I had an external HD plugged in via USB. I corrected this issue by plugging in my external HD via firewire 800.

@ Wilks I sent my suggestions directly to a Denon support rep that I have been in contact with due to the distortion issue I was experiencing. He indicated my suggestions would be forwarded to development. I believe you can use the standard support email and/or post suggestions and feedback on the Denon DJ forum.


mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.4 (El Capitan)
Chino 6:51 PM - 26 April, 2016
Just a heads up that the Denon DJ forum is down. The link is below for more info:

www.bbc.com

"Unfortunately, the server on which the 'DenonDJ Forums' run were the result of this issue from yesterday. We're working with the Forum Admin(s) to get the resource back online as soon as possible."

Hopefully the Denon DJ forum will be back up and running soon. In the mean time, feel free to post suggestions and feedback for Engine 1.5 and the MCx8000 here.
Mr Wilks 12:00 AM - 27 April, 2016
Quote:
You must select the songs from inside your crate to drag and drop into the Engine software


Hi Numark Chris.

Happy you guys are hanging out here and collecting feedback and giving advice. It's greatly appreciated.

I tried this but I can't drag anything into the engine software from Serato's crates. I get a cross. I can only drag from outside Serato. I'm not sure if there's an issue with dragging and dropping them on Windows 10 but I get nothing on 1.8.2 or 1.9.

There an issue somewhere. I'll tray again later. I'm currently gigging with it for the first time at the moment.

This thing going is loud! It sounds amazing and much better than the SX it's replaced.

The cue buttons really need toning down in the firmware as the orange "off" state of the outer two is as bright as the blue "on" state of the inner two! They should have a subtle glow rather than the brightness they have.

Other than that, I'm finding the odd thing I'd like to request as a feature update but I'll mention that later.

I'm enjoying it (but the mirrored layout is playing havoc as it looks like the SX but only on one side!).
acemc 9:51 AM - 27 April, 2016
Big thanks to everyone for all the valuable input here.
I actually just sold my SX2 yesterday to purchase a 8000.
It's only available in my country mid next week. So I really appreciate all the info.
I have some questions, I hope perhaps someone can clarify.
"No way to disengage the pitch by using SHIFT + PITCH SLIDER"
I thought this was a Serato function & therefore would be a 'mapping' thing, rather than a hardware limitation? Mr Wilks: have you tried using SHIFT+PITCH SLIDER with sync on?
"Loving the fact that the loop range changes when you select a loop roll." Isn't that how it's always been? With my SX2, if I did a 1/8 roll & pressed auto loop it would make a 1/8 loop.
Judging from what's been mentioned it seems like most of the issues are software / firmware related (apart from mirror layout). Are you guys happy with your purchase, any regrets?
Numark
NumarkCorey 1:16 PM - 27 April, 2016
Quote:
Quote:
You must select the songs from inside your crate to drag and drop into the Engine software


Hi Numark Chris.

Happy you guys are hanging out here and collecting feedback and giving advice. It's greatly appreciated.

I tried this but I can't drag anything into the engine software from Serato's crates. I get a cross. I can only drag from outside Serato. I'm not sure if there's an issue with dragging and dropping them on Windows 10 but I get nothing on 1.8.2 or 1.9.

There an issue somewhere. I'll tray again later. I'm currently gigging with it for the first time at the moment.

This thing going is loud! It sounds amazing and much better than the SX it's replaced.

The cue buttons really need toning down in the firmware as the orange "off" state of the outer two is as bright as the blue "on" state of the inner two! They should have a subtle glow rather than the brightness they have.

Other than that, I'm finding the odd thing I'd like to request as a feature update but I'll mention that later.

I'm enjoying it (but the mirrored layout is playing havoc as it looks like the SX but only on one side!).


Hi Mr. Wilks,

I'm glad to hear that you are enjoying the MCX so far, though I'm sorry you're still having trouble with the Engine software.

As NumarkChris stated earlier, you certainly can drag and drop music from your Serato crates into Engine, but do not drag the crate itself. Only the songs inside.

Also, please note and make sure you are only dragging supported music files into Engine:

Supported Media

WAV: 44.1kHz, 16bit/24bit Stereo
AIFF: 44.1kHz, 16bit/24bit Stereo
MP3: CBR/VBR 44.1kHz, Stereo 32kbps – 320 kbps
AAC: CBR/VBR 44.1kHz, Stereo 64kbps – 320 kbps

If anyone requires further technical support with the MCX8000 or the Engine software, please feel free to reach out to our support team through the Denon website - www.denondj.com

I hope this helps!
LJ_WOOLSEY 1:21 PM - 27 April, 2016
Wilks can you drag in/out of sdj at all? if not it is a bug there is a registry hack to fix it. think there might be a link in support for it.
Chino 1:48 PM - 27 April, 2016
Quote:
Are you guys happy with your purchase, any regrets?


@acemc... I'm definitely glad I purchased the MCx8000. This controller is solidly built, controls SDJ, can be used in standalone mode AND is affordable. It's a no brainer purchase. The improvements needed are mainly on the software side of things, both in Engine 1.5 and SDJ. My only gripe is the overall brightness of the CUE buttons. Hopefully that can be fixed with a firmware update. For the first time I'm considering transitioning off of SDJ and moving to an all USB flash drive format.
akakak 6:58 PM - 27 April, 2016
Got it! I have MCU 2057 - I want a bigger number. Where do I download a bigger number? :)
acemc 7:02 PM - 27 April, 2016
Quote:
I'm definitely glad I purchased the MCx8000

Glad to hear that. Thanks Chino.
To Old To Bold 8:53 PM - 27 April, 2016
Help me out please, just purchased the MCX800 but im having a problem with the drivers Serato will not hook up to the controller, Im still on windows7 but have had no issues with my Numark NS6 are the windows drivers for windows8 and above HELP. It works perfectly in stand alone I just carnt hook it to SERATO HELP ME !!
DJ gsr 9:09 PM - 27 April, 2016
Thanks to all the review , I picked one today. I'll update on the weekend.
Chino 10:29 PM - 27 April, 2016
@ to old to bold… If you haven' t done so already, you may need to download the latest Window drivers from Denon's websites… denondj.com
Mr Wilks 10:37 PM - 27 April, 2016
Quote:
Help me out please, just purchased the MCX800 but im having a problem with the drivers Serato will not hook up to the controller, Im still on windows7 but have had no issues with my Numark NS6 are the windows drivers for windows8 and above HELP. It works perfectly in stand alone I just carnt hook it to SERATO HELP ME !!

Quote:
@ to old to bold… If you haven' t done so already, you may need to download the latest Window drivers from Denon's websites… denondj.com


Yeah, as Chino says, scroll down to "downloads" and get the latest driver from here www.denondj.com

I'd get the new firmware too from the same page if you haven't already.
LJ_WOOLSEY 10:56 PM - 27 April, 2016
found one thing i HATE about the denon thats the Booth output is XLR fuck sake 99.9% Booth is TRS!!! It fucks me off when people put RCA on but XLR that's a damn XLR to TRS needed for every venue now.
Chino 11:05 PM - 27 April, 2016
If you need to purchase good connector cables at really cheap prices go to monoprice.com. I buy most of my cables and adapters from them. They are located in Cali.
pdidy 11:07 PM - 27 April, 2016
Quote:
found one thing i HATE about the denon thats the Booth output is XLR fuck sake 99.9% Booth is TRS!!! It fucks me off when people put RCA on but XLR that's a damn XLR to TRS needed for every venue now.

Booth 1/4in outputs are ancient and should have been updated to the XLR standard ten years ago when powered speakers were becoming the new standard.
LJ_WOOLSEY 11:09 PM - 27 April, 2016
Quote:
Quote:
found one thing i HATE about the denon thats the Booth output is XLR fuck sake 99.9% Booth is TRS!!! It fucks me off when people put RCA on but XLR that's a damn XLR to TRS needed for every venue now.

Booth 1/4in outputs are ancient and should have been updated to the XLR standard ten years ago when powered speakers were becoming the new standard.


not seen them like that and no mixer has xlr booth all trs ie 1/4in jack.
LJ_WOOLSEY 11:10 PM - 27 April, 2016
obviously on a powered booth monitor i have seen them, i ment on the dj gear.
LJ_WOOLSEY 11:12 PM - 27 April, 2016
Should have been at least the XLR sockets with a TRS in the middle...
pdidy 11:13 PM - 27 April, 2016
Correction they should all be Combo Connector that allow xlr & 1/4 in. www.amazon.com
LJ_WOOLSEY 11:14 PM - 27 April, 2016
Quote:
Correction they should all be Combo Connector that allow xlr & 1/4 in. www.amazon.com

Thats the one would have been perfect!!! damn!
pdidy 11:15 PM - 27 April, 2016
Quote:
Should have been at least the XLR sockets with a TRS in the middle...

BINGO, we agree...lol
Ragman 11:16 PM - 27 April, 2016
Guys thanks for all your posts and updates on this controller. I'm 80% leaning towards getting it but have 2 Question that hopefully an MCX8000 owner can answer:

1) How is the resolution on the platters for scratching?
2) How does the crossfader perform (any noticeable latency / can you set it for a sharp cut)?

Thanks,
Mr Wilks 11:27 PM - 27 April, 2016
Quote:
found one thing i HATE about the denon thats the Booth output is XLR fuck sake 99.9% Booth is TRS!!! It fucks me off when people put RCA on but XLR that's a damn XLR to TRS needed for every venue now.


A combo would be good on the booth but it's also a second output with tone controls that can be unaffected by the mic so great for zone 2 to a second room. It's much easier to find XLR's in a club than TRS I find.

XLR are far more common on gear. The only time I'd have an issue is if I was using home monitor speakers. This thing is plugged in at work into two 15" powered Mackie cabs and sounds good.

If I had a choice I'd roll with XLR any day. All amps and pro gear have XLR inputs so I'm not looking for conversion cables when gear is TRS. XLR to XLR makes the most sense in a pro enviroment... Male to female all the way.

TRS should die... haha!
akakak 11:32 PM - 27 April, 2016
I have to agree. I need to go get new cables tomorrow. :(
LJ_WOOLSEY 11:36 PM - 27 April, 2016
Quote:
Quote:
found one thing i HATE about the denon thats the Booth output is XLR fuck sake 99.9% Booth is TRS!!! It fucks me off when people put RCA on but XLR that's a damn XLR to TRS needed for every venue now.


A combo would be good on the booth but it's also a second output with tone controls that can be unaffected by the mic so great for zone 2 to a second room. It's much easier to find XLR's in a club than TRS I find.

XLR are far more common on gear. The only time I'd have an issue is if I was using home monitor speakers. This thing is plugged in at work into two 15" powered Mackie cabs and sounds good.

If I had a choice I'd roll with XLR any day. All amps and pro gear have XLR inputs so I'm not looking for conversion cables when gear is TRS. XLR to XLR makes the most sense in a pro enviroment... Male to female all the way.

TRS should die... haha!


where the fuck do you dj every mixer sold in last 10years has TRS Booth output. show me an xlr? NEVER seen a xlr booth in a venue EVER. yes the main output is xlr. so now every venue you have trs and now need an adaptor. maybe trs should die but every new mixer this last year has trs booth output.
LJ_WOOLSEY 11:39 PM - 27 April, 2016
Also does anyone know how to delete the ENGINE database or where it is stored? can't find this info no where and need to start it again from fresh. looked in the obvious places and read the manual but see nothing about database reset.
Chino 11:54 PM - 27 April, 2016
Quote:
Guys thanks for all your posts and updates on this controller. I'm 80% leaning towards getting it but have 2 Question that hopefully an MCX8000 owner can answer:

1) How is the resolution on the platters for scratching?
2) How does the crossfader perform (any noticeable latency / can you set it for a sharp cut)?

The platters are surprisingly good for scratching. If your heavy handed then you can adjust the touch sensitivity to 0 or -1 to compensate. If you have a lite touch then you can adjust the platters to 2 or 3. Of course I PREFER direct drive platters like those found on my Denon sc3900s. Hopefully Denon will include direct drive platters in a future version.

Denon's stock crossfader DOES have a really good shape cut! I still upgraded to a mini innofader which is MUCH better IMO. The innofader feels more like a Rane fader which is what I'm use to.
Mr Wilks 11:56 PM - 27 April, 2016
Quote:
Quote:
Quote:
found one thing i HATE about the denon thats the Booth output is XLR fuck sake 99.9% Booth is TRS!!! It fucks me off when people put RCA on but XLR that's a damn XLR to TRS needed for every venue now.


A combo would be good on the booth but it's also a second output with tone controls that can be unaffected by the mic so great for zone 2 to a second room. It's much easier to find XLR's in a club than TRS I find.

XLR are far more common on gear. The only time I'd have an issue is if I was using home monitor speakers. This thing is plugged in at work into two 15" powered Mackie cabs and sounds good.

If I had a choice I'd roll with XLR any day. All amps and pro gear have XLR inputs so I'm not looking for conversion cables when gear is TRS. XLR to XLR makes the most sense in a pro enviroment... Male to female all the way.

TRS should die... haha!


where the fuck do you dj every mixer sold in last 10years has TRS Booth output. show me an xlr? NEVER seen a xlr booth in a venue EVER. yes the main output is xlr. so now every venue you have trs and now need an adaptor. maybe trs should die but every new mixer this last year has trs booth output.


TRS to XLR adaptors are a few quid each www.amazon.co.uk so would just grab a few.

We need to move away slowly from them so a combo would be good. They was great when space on the back of a mixer was scarce but there's no need in this day and age to have one type of connector on one end and a totally different type on the other end. If a cable breaks I'd bet it's a replacement XLR you'd find first in a booth (even sacrificing the mic cable). The Allen & Heath 43c is on XLR too so they've seen the light too!
pdidy 12:05 AM - 28 April, 2016
Quote:
where the fuck do you dj every mixer sold in last 10years has TRS Booth output.

Yup you're 100% right and there's no disputing that, I think we're all just saying it should have died a long time ago and used the xlr as standard. No more adapters and connected required.
LJ_WOOLSEY 12:07 AM - 28 April, 2016
Yep defo a combo. As its just the standard fine if all mixers sold from say 2015 had xlr booth in a few years it wouldn't be a problem. Yep adaptors it is but damn annoying.

Now to find how to reset engine database hmmm.
For the play about with engine i just had the waveforms are very mickey mouse and they have worse issues than sdjs new gui tech. Wobble wobble shack shack. The cue points and beat markers are jumping. Looking good for a backup but its no competition to Rekordbox that's for sure. But yes i am liking what i am seeing just few things that i guess i will get used to.
LJ_WOOLSEY 12:09 AM - 28 April, 2016
I would make lead adaptors because it will stickoit to much with adaptors. So make like 6'' lead from xlr to trs socket.
Mr Wilks 12:12 AM - 28 April, 2016
Quote:
Quote:
Quote:
You must select the songs from inside your crate to drag and drop into the Engine software


Hi Numark Chris.

Happy you guys are hanging out here and collecting feedback and giving advice. It's greatly appreciated.

I tried this but I can't drag anything into the engine software from Serato's crates. I get a cross. I can only drag from outside Serato. I'm not sure if there's an issue with dragging and dropping them on Windows 10 but I get nothing on 1.8.2 or 1.9.

There an issue somewhere. I'll tray again later. I'm currently gigging with it for the first time at the moment.

This thing going is loud! It sounds amazing and much better than the SX it's replaced.

The cue buttons really need toning down in the firmware as the orange "off" state of the outer two is as bright as the blue "on" state of the inner two! They should have a subtle glow rather than the brightness they have.

Other than that, I'm finding the odd thing I'd like to request as a feature update but I'll mention that later.

I'm enjoying it (but the mirrored layout is playing havoc as it looks like the SX but only on one side!).


Hi Mr. Wilks,

I'm glad to hear that you are enjoying the MCX so far, though I'm sorry you're still having trouble with the Engine software.

As NumarkChris stated earlier, you certainly can drag and drop music from your Serato crates into Engine, but do not drag the crate itself. Only the songs inside.

Also, please note and make sure you are only dragging supported music files into Engine:

Supported Media

WAV: 44.1kHz, 16bit/24bit Stereo
AIFF: 44.1kHz, 16bit/24bit Stereo
MP3: CBR/VBR 44.1kHz, Stereo 32kbps – 320 kbps
AAC: CBR/VBR 44.1kHz, Stereo 64kbps – 320 kbps

If anyone requires further technical support with the MCX8000 or the Engine software, please feel free to reach out to our support team through the Denon website - www.denondj.com

I hope this helps!


Looks like I'll have to get in touch with support as posted originally, I can't drag anything into Engine from Serato's crates. I can drag from Serato to the desktop and it will allow me to drop there indicating exporting from Serato seems fine however picking up tracks from within a crate in Serato and attempting to drop into the new playlist I've created in Engine results in a cross on the mouse pointer as if I'm performing a 'not allowed' action. I can't pick up and drop to any point within the Engine window from Serato 1.8.2 or 1.9.0 directly from a crate.

I'll get in touch with support and see if there's a bug somewhere.

This is all on my test machine of Windows 10 and Serato 1.8.2 and 1.9.0
Chino 12:21 AM - 28 April, 2016
Quote:
Also does anyone know how to delete the ENGINE database or where it is stored? can't find this info no where and need to start it again from fresh. looked in the obvious places and read the manual but see nothing about database reset.


Try this. While Engine is open go to Library then Engine Library and from there go to Delete Playlist. After that uninstall Engine then reinstall .
Numark
NumarkCorey 2:15 PM - 28 April, 2016
Hi everyone!

We appreciate all of your feedback on the booth output. XLR is the professional standard for DJ equipment. As Mr. Wilks mentioned, adapters are available if necessary and are really a good idea to have in your toolkit anyway, just in case.


Quote:
Also does anyone know how to delete the ENGINE database or where it is stored? can't find this info no where and need to start it again from fresh. looked in the obvious places and read the manual but see nothing about database reset.


To delete the Enigne database, make sure Engine is completely closed, navigate to the following location and delete the DenonDJ2 folder:

Windows: Local Disk C:\ > DenonDJ2

Mac: Mac HD > Users > Shared > DenonDJ2

Now when you re-open Engine it will ask you if you want to create a new library and scan your computer to create a new database.

I hope this helps!
acemc 2:19 PM - 28 April, 2016
@NumarkCorey - are there any plans to allow manual grid adjustments in engine?
LJ_WOOLSEY 3:19 PM - 28 April, 2016
Quote:
Hi everyone!

We appreciate all of your feedback on the booth output. XLR is the professional standard for DJ equipment. As Mr. Wilks mentioned, adapters are available if necessary and are really a good idea to have in your toolkit anyway, just in case.


Quote:
Also does anyone know how to delete the ENGINE database or where it is stored? can't find this info no where and need to start it again from fresh. looked in the obvious places and read the manual but see nothing about database reset.


To delete the Enigne database, make sure Engine is completely closed, navigate to the following location and delete the DenonDJ2 folder:

Windows: Local Disk C:\ > DenonDJ2

Mac: Mac HD > Users > Shared > DenonDJ2

Now when you re-open Engine it will ask you if you want to create a new library and scan your computer to create a new database.

I hope this helps!


Spot on thanks! And ya an adaptor isnt to bad just dual xlr/trs would been amazing until all manufacturers started using xlr. Even Denon mixers are TRS lol
SG SOUNDS 3:47 PM - 28 April, 2016
so far many reports coming in is that the MCX800 sounds way better than the pioneer sx series...the sound quality is exellent from what im hearing...might need to take a closer look at this unit
dj Krazey leo 4:29 PM - 28 April, 2016
Wayyyyyyy better than the pioneer sx series I think this is the controller to get so far so good.
LJ_WOOLSEY 6:15 PM - 28 April, 2016
I'm at 85% on getting it.

My list of things I don't like.

XLR booth outputs.

Mirrored layout.

No jog display (the blue outer leds are tacky)

Weight (lighter better for when on the move carrying through venues)

No jog tension (but the sx2 also lacks this)

There some more but forgot at the moment.

So basically just need to have a good play with this and a sx2 then decide.
Mr. Goodkat 6:55 PM - 28 April, 2016
how can you be mad at 2 pr of xlr outs??
LJ_WOOLSEY 7:34 PM - 28 April, 2016
Quote:
how can you be mad at 2 pr of xlr outs??


Because EVERY dj box has 1/4 jack. Like EVERY mixer does apart from allen and heath 43 and this controller. Thats why lol.
Mr Wilks 8:29 PM - 28 April, 2016
Quote:
Wayyyyyyy better than the pioneer sx series I think this is the controller to get so far so good.


I second this.

I had the SX MK1 and know the MK2 was a little better on sound. I can only compare to the SX 1 but it beats it hands down.

The headphone has to be run at 1 o'clock compared to the SX at 11 o'clock but that's no issue really as there's still plenty of headroom on it for me.

The mirroring is a bit of an issue if you come from Pioneer gear but after a few days you're used to it. I am already (although I'd have voted for non-mirrored given the choice just for consistency).

Quote:
No jog display (the blue outer leds are tacky)


This can be switched to a single LED that scans around if you aren't a fan of the full blue ring. Would be good to control the brightness on this too so a few more options in firmware please!

Still no luck with dropping anything into Engine yet. It's like dragging and dropping isn't enabled.

@Numark Is there a previous build I can try? I see there was one drop recently and think this could have an issue.
LJ_WOOLSEY 8:44 PM - 28 April, 2016
Ya I haven't bothered listing any good points making me buy it as they are not the issue guess just trying to talk my self into it. I bought a ns7ii and its the biggest white elephant i have ever bought so don't wana make that mistake again.
Mr Wilks 9:05 PM - 28 April, 2016
Quote:
Ya I haven't bothered listing any good points making me buy it as they are not the issue guess just trying to talk my self into it. I bought a ns7ii and its the biggest white elephant i have ever bought so don't wana make that mistake again.


Okay... Well... Anytime after the 5th you're gonna test mine.

Imagine a mirrored SX with a better construction and screens with the added bonus of playing from stick if Serato decides to leave ya hanging with dead air to a crowd of 500 lol.

For me, the stick is really a backup but works fine. Having no beat grids though makes the slicer not follow anything so imagine you're playing off an older CDJ with no grid snapping. This makes loop rolls fun for the people who liked SSL where the loop rolls didn't snap to a grid haha!
Mr. Goodkat 9:14 PM - 28 April, 2016
Quote:
I bought a ns7ii and its the biggest white elephant i have ever bought so don't wana make that mistake again.


seems like any denon gear ends up being this outside of maybe the cdj's(or whatever the generic term is)
acemc 9:28 PM - 28 April, 2016
Quote:
Having no beat grids though makes the slicer not follow anything so imagine you're playing off an older CDJ with no grid snapping.

Is this just for music that hasn't been analysed with engine or is it the same even after being analysed?
Mr Wilks 9:41 PM - 28 April, 2016
Quote:
Quote:
Having no beat grids though makes the slicer not follow anything so imagine you're playing off an older CDJ with no grid snapping.

Is this just for music that hasn't been analysed with engine or is it the same even after being analysed?


I found it was after analysis although I've been having a few issues with engine anyway so need to investigate.

Can anyone confirm? The looping doesn't seem to snap to a beat too. I noticed it in the promo video with D. Ramirez a while back and once I'd bought it I found it worked exactly the same as I saw... no beat transient snapping.

If you don't press BANG on the slicer then it will be quantized but a millisecond before or after so will hear a glitch while playing.

Unless I've missed something?
acemc 9:44 PM - 28 April, 2016
If it loops anything like it does in engine at the moment, then its a big issue!!
I thought it was just coz I can't adjust the beat grid in engine.
Damn, that's bad news.
Mr Wilks 9:56 PM - 28 April, 2016
Quote:
If it loops anything like it does in engine at the moment, then its a big issue!!
I thought it was just coz I can't adjust the beat grid in engine.
Damn, that's bad news.


I think so.

I just use it as I would do a CDJ really and forget the slicer in Engine. Auto loops aren't too bad as there's (nearly) always a beat before and after the loop but could still be problematic.

I noticed Denon have really put a lot of work recently into the Engine software update and I think of this V1.5 as a version 1 really as it's the start of Engine in new products.
There was many bug fixes from the latest update according to the release notes so really think it's going to get more love at some point soon as inMusic are going to be using Denon as their premium brand in the war with Pioneer so it will have to get better progressively and you can see a turn around. I expect this to slowly turn into a Rekordbox style software (not DJ).

I just hope our feedback on ideas and feature requests can be incorporated into the current crop of gear and not "do a Pioneer" by adding it to a MKII model in 18 months time, even though they could add it to firmware!
Chino 11:31 PM - 28 April, 2016
I used the MCx8000 at an afternoon gig today. I definitely like how loud and clear sounding it is. It is MUCH louder than my Vestax VCI 400.
matte1972 11:38 PM - 28 April, 2016
How's the track search on the mcx in engine mode? Turn rotary along a alphabet? Or is it more rudimentary?

It already seems like a pretty dope controller, just curious if the engine standalone is competent for long open format gigs.

If it is, its got everything I want, Serato and USB standalone!
Mr Wilks 11:44 PM - 28 April, 2016
Quote:
How's the track search on the mcx in engine mode? Turn rotary along a alphabet? Or is it more rudimentary?

It already seems like a pretty dope controller, just curious if the engine standalone is competent for long open format gigs.

If it is, its got everything I want, Serato and USB standalone!


If you hold 'shift' when twisting the browse knob you can choose a letter to jump to. It works well.
I'd like to see the possibility of connecting a small keyboard to search or an iPad/Android tablet to get the track we want.

It's competent on USB for a few hours just like you can play a few hours on CDJ 900s but the experience isn't as full as it is with Serato. I've not had any issues as such with the tests I've done.

I'd use it and get mixing done but it's not as good as computer based just yet.
matte1972 11:51 PM - 28 April, 2016
Quote:
If you hold 'shift' when twisting the browse knob you can choose a letter to jump to. It works well.
I'd like to see the possibility of connecting a small keyboard to search or an iPad/Android tablet to get the track we want.

It's competent on USB for a few hours just like you can play a few hours on CDJ 900s but the experience isn't as full as it is with Serato. I've not had any issues as such with the tests I've done.

I'd use it and get mixing done but it's not as good as computer based just yet.


Thanks for the reply, that seems functional but basic.
Mr Wilks 12:20 AM - 29 April, 2016
Yeah, it's pretty basic but from a USB where there's enough tracks for a few hours of music it's not too bad. Searching for tracks on a HDD with be a headache though!
Ariel M 1:07 AM - 29 April, 2016
Hi all,

I'm keeping an eye on Denon MCX8000, I have ddj-sx and the mcx8000 might be my next upgrade. I'll just wait until all the kinks, bugs, etc., gets fixed (if any) before I put my $ on it.

As for the ddj-sx, we all know that when you spin back on the jogwheel it's not good due to "tight" platter tension. Mr Wilks or Chino, can you guys try to spin back on the 8000 platter and see if it is better than the sx, please? Thank you!

Cheers!

Ariel
Mr Wilks 1:23 AM - 29 April, 2016
Quote:
As for the ddj-sx, we all know that when you spin back on the jogwheel it's not good due to "tight" platter tension. Mr Wilks or Chino, can you guys try to spin back on the 8000 platter and see if it is better than the sx, please? Thank you!


Hey Ariel

Spinning the platters backwards was one of the first things I did on the MCX8000 :)

It feels almost exactly like the SX when it spins. I wouldn't be able to tell the difference if I was blindfolded haha!
djrobmac1 1:49 AM - 29 April, 2016
NUMARK!! As mentioned by Mr Wilks "No way to disengage the pitch by using SHIFT + PITCH SLIDER. This was used all the time for me on the Pio SX for transitions and moving the ranges around. I will miss that lots as it was a killer feature for me. Gutted! Hopefully it can be added."

Please Numark, can this be added??? I couldnt agree more that it was used all the time on the SX. Why is this useful? Lets say you pitched the last track up to the top of the pitch slider, you load a new track with sync enabled, its matched the bpm so you good to go for the mix, but after the mix you want to speed the track up, you can't because the pitch slider was at the top end from the last track. Basically holding down shift disengaged the pitch slider so you could move it down to the zero position and then you have the range of the slider back again.

PLEASE PLEASE PLEASE add this, its the only thing i miss.
acemc 1:57 AM - 29 April, 2016
Why NUMARK?
If you use shift + pitch fader with 'sync' enabled does it not work?
Chino 4:33 PM - 29 April, 2016
Quote:
As for the ddj-sx, we all know that when you spin back on the jogwheel it's not good due to "tight" platter tension. Mr Wilks or Chino, can you guys try to spin back on the 8000 platter and see if it is better than the sx, please? Thank you!


@ arielfm22 I agree with Mr. Wilks. Back spinning feels similar on both controllers. Whether you like the platters on a controller or not is extremely subjective. Your probably not going to find a huge difference until Denon adds direct drive moving platters on a future version of the MCx8000.

There IS a day and night difference between platters that are on controllers like the Denon MCx8000, Pioneer SX/SX2 and those that are on the Denon sc3900s, Numark NS7II NS7III. The ability to do turntablist like tricks on direct drive platters is part of the reason why I advocate for them to be on controllers. IMHO moving platters just feel better than static controller platters. I feel that way because I started DJing from vinyl. You may feel differently.
Ragman 5:23 PM - 29 April, 2016
Quote:
[...]

@ arielfm22 I agree with Mr. Wilks. Back spinning feels similar on both controllers. Whether you like the platters on a controller or not is extremely subjective. Your probably not going to find a huge difference until Denon adds direct drive moving platters on a future version of the MCx8000.

There IS a day and night difference between platters that are on controllers like the Denon MCx8000, Pioneer SX/SX2 and those that are on the Denon sc3900s, Numark NS7II NS7III. The ability to do turntablist like tricks on direct drive platters is part of the reason why I advocate for them to be on controllers. IMHO moving platters just feel better than static controller platters. I feel that way because I started DJing from vinyl. You may feel differently.

A lot of people don't realize how many DJs out there have this mindset. This is why no matter what I own or project to purchase controller wise, I will always have a set of SC3900s and an NS7. Currently, everyone with the exception Numark is focused on static platters. But I simply crave for the tactile feel of spinning platters. And as you say, it's not a debate type thing, just subjective and what is your comfort level as a DJ.
Mr. Goodkat 8:23 PM - 29 April, 2016
are backspins this crucial to your dj'ing? (if you are a dnb or ukg dj i totally understand)
akakak 8:33 PM - 29 April, 2016
The backspins feel fine to me (for dnb) - not as customizable as the sz, but not as stiff as the sz.
djrobmac1 8:34 PM - 29 April, 2016
Quote:
As for the ddj-sx, we all know that when you spin back on the jogwheel it's not good due to "tight" platter tension. Mr Wilks or Chino, can you guys try to spin back on the 8000 platter and see if it is better than the sx, please? Thank you!

Cheers!

Ariel


I disagree with Mr Wilks, I think the backspin is better on the 8000 compared to the SX
akakak 9:04 PM - 29 April, 2016
Quote:
The backspins feel fine to me (for dnb) - not as customizable as the sz, but not as stiff as the sz.


"As the sx" I meant.
dj Krazey leo 10:33 PM - 29 April, 2016
You can definitely get good backspin out of the mcx 8000 without braking your wrist this this is probably the best controller out right now for all the features and plus Denon quality it's a win win, the sx series is definitely out classed right now.
Mr Wilks 11:53 PM - 29 April, 2016
Quote:
Quote:
As for the ddj-sx, we all know that when you spin back on the jogwheel it's not good due to "tight" platter tension. Mr Wilks or Chino, can you guys try to spin back on the 8000 platter and see if it is better than the sx, please? Thank you!

Cheers!

Ariel


I disagree with Mr Wilks, I think the backspin is better on the 8000 compared to the SX


Could be just the unit I have then but I have both an SX1 and the MCX8000 and both are very similar in tension when backspinning.

It's negligible between them so it's possibly mine are a litter firmer than yours but find they are very similar. The MCX8000 probably has a little edge but it's similar in so many ways I'd say it's almost the same on my two units.
dj Krazey leo 1:10 AM - 30 April, 2016
Sound quality on the mcx 8000 is way better than the sx .better mic section it's just better i had both sx 1 and sx2 I can agree the Denon have similar lay outs as the pioneer but Denon just made it better
Chino 2:30 AM - 30 April, 2016
I'm putting together a list of improvements that I would like to see on the MCx8000. The below list is not in any particular order. Please add anything else I may have missed.

1. Change CUE button brightness to either OFF(no lights) or ON(CUE buttons lit)…I also like the 10% brightness when off and 100% brightness when pressed on.

2 Record directly to USB flash drive in standalone mode. This would be great for recording live mixes.

3. Add additional efx for Engine 1.5 standalone mode via a firmware update.

4. Engine 1.5 needs to be able to read more than just 44.1.

5. Sampler needs to work in Engine 1.5 standalone mode.

6. Improve beat grids and BPM analyzing in Engine.

I also have some hardware suggestions for a version 2 …the MCx9000

1. Larger high resolution touch screens.

2. Larger direct drive moving platters.

3. I also like the idea for combo 1/4/ XLR jacks for the Master and Booth outputs.
skinnyguy 3:05 AM - 30 April, 2016
option to turn off screens?
3 band mic eq
separate on/off switches for mics
non-mirrored layout

that is all. i think.

do they make combo 1/4 and xlr outputs? inputs, i've seen...
djrobmac1 3:11 AM - 30 April, 2016
Quote:
Why NUMARK?
If you use shift + pitch fader with 'sync' enabled does it not work?


Unmark are part of the same company hence why they are replying to this thread afaik. The Shift + pitch fader with 'sync' enabled does not work and its really annoying lol
djrobmac1 3:12 AM - 30 April, 2016
Quote:
Unmark
Make that Numark haha
djrobmac1 3:20 AM - 30 April, 2016
I tell you something that is annoying, I DJ using video through Serato DJ and mixemergency which works flawlessly. There is now quite an annoying limitation with the MCX8000. The obviously setup would be to have channels 3 & 4 as Serato and channels 1 & 2 as engine (you can only use engine on channels 1 & 2) BUT, and this is a big BUT, Serato's video output only works on channels 1&2 so if you want to use a combination of engine and serato with video it becomes tricky.

I wish Engine was on 3&4 or across all four decks.
Mr Wilks 4:22 AM - 30 April, 2016
Quote:
do they make combo 1/4 and xlr outputs? inputs, i've seen...


I've never seen them. I think they are impossible.

I connect to powered speakers (Mackie) that have XLR inputs so I'm happy with a straight common XLR M to F but jack would be a good addition as well.

The list of improvements above seems pretty solid. Most of them can be done in firmware so it's all down to Denon/Numark to take on board our constructive criticism. They are reading this and will be gathering our thoughts on what we think.

We are being positive and adding things we would like to see and I'm happy the guys are hanging out here to answer our questions and listen to what we have to say.

Personally I love the MCX8000, but could just do with a few tweaks to make it that little bit better. It beats the SX I used for two years and nothing else comes close to this yet... just a few minor changes to how it currently works is all it needs.

LED brightness needs toning down throughout. Everything should be lower and the cue when off should be the same as the mic off.

Shift + pitch slider needs to disengage when in sync.

Beatgrids need to be on the unit for the slicer and autoloops.

For a MK2 model:

Tone down the orange and blue randomly scattered lights. Go with different colours to make it look classy (blue or red).
The CUE and PLAY/PAUSE button should be different colours too. The 0% green LED needs to be red... just a uniform set of colours. Cue buttons all the same colour too.

It's like someone randomly ordered too many mixed coloured LEDs and they needed to use them up! Stick with a minimal variation and it will look much classier. Red and blue seem the best.
Mr Wilks 4:33 AM - 30 April, 2016
Anyway... things I like (as it's all too easy to complain).

I love how you can set a default beat count in engine.

I set to 8 beats so if you're doing loop rolls it will always spring back to your default and not end up as a 1/4 beat machine gun stutter when you try and loop! Nice touch.

I like the fact the waveforms appear even if the tracks aren't scanned. Just whack some tracks on a stick and you get a good experience.

The mixer sounds great. It's loud and punchy.

Good to see echo on the mic (not that I'd use it often but for impromptu karaoke it's a nice touch).

Post on the mic so the booth output doesn't get the mic. Great for a second room.

Link will be interesting. I'm looking forward to this coming and to see what we can do with it.

The metal feel is super solid but not in the same way an NS7 series from Numark is. It has a different feel altogether, especially with materials used.

Any more?
acemc 11:50 AM - 30 April, 2016
Quote:
not in the same way an NS7 series from Numark is. It has a different feel altogether

In your opinion, is it a better or worse feel?
acemc 12:21 PM - 30 April, 2016
Also, I'm not sure whether it's actually a hardware or Serato function,
but can anyone tell me if the resolution of the pitch fader is any better than the SX.
I always seemed to struggle to make very small/fine adjustments (lowest pitch range) with SX.
Regarding the 'SHIFT + PITCH' issue, I'm convinced this is a Serato mapping issue rather than a hardware limitation.
akakak 12:24 PM - 30 April, 2016
The pitch fader feels the same as the sx to me, but I never had a problem with that.

And +1 to the shift and pitch fader movement. I'm really missing that.
djrobmac1 11:01 AM - 1 May, 2016
Could agree more regarding the below comment!!

1. Change CUE button brightness to either OFF(no lights) or ON(CUE buttons lit)…I also like the 10% brightness when off and 100% brightness when pressed on.

It's too hard to distinguish when the cue is engaged. As someone else said it should be similar to the mic engage button which has a much more distinct on/off look.
akakak 11:04 AM - 1 May, 2016
*couldn't
djrobmac1 11:06 AM - 1 May, 2016
Quote:
*couldn't


Hate the way you can't edit posts on this forum lmao
akakak 11:15 AM - 1 May, 2016
:)
thorissr 12:16 PM - 1 May, 2016
I picked the MCX8000 up yesterday and it's a nice kit with great build and a feature set that will come in handy for mobile DJs. However, when I move files over from Serato to Engine 1.5 and after they are analyzed in Engine they don't show the Camelot key, i.e. 1A, 2A.

What am I doing wrong, or better yet, not doing?

Thanks
LJ_WOOLSEY 3:31 PM - 1 May, 2016
Quote:
I picked the MCX8000 up yesterday and it's a nice kit with great build and a feature set that will come in handy for mobile DJs. However, when I move files over from Serato to Engine 1.5 and after they are analyzed in Engine they don't show the Camelot key, i.e. 1A, 2A.

What am I doing wrong, or better yet, not doing?

Thanks


Sdj diesnt save the key tag as 1A, 2A it just views them. So thats why it wont show in engine
Ragman 3:42 PM - 1 May, 2016
Quote:
Quote:
I picked the MCX8000 up yesterday and it's a nice kit with great build and a feature set that will come in handy for mobile DJs. However, when I move files over from Serato to Engine 1.5 and after they are analyzed in Engine they don't show the Camelot key, i.e. 1A, 2A.

What am I doing wrong, or better yet, not doing?

Thanks


Engine doesn't save the imported SDJ Camelot key (i.e. 1A, 2A) it converts it to standard musical notation keys (i.e. Bb, G#m). Keys are showing in Engine, just not Camelot Keys.

CORRECTED...
thorissr 3:46 PM - 1 May, 2016
Quote:
Quote:
Quote:
I picked the MCX8000 up yesterday and it's a nice kit with great build and a feature set that will come in handy for mobile DJs. However, when I move files over from Serato to Engine 1.5 and after they are analyzed in Engine they don't show the Camelot key, i.e. 1A, 2A.

What am I doing wrong, or better yet, not doing?

Thanks


Engine doesn't save the imported SDJ Camelot key (i.e. 1A, 2A) it converts it to standard musical notation keys (i.e. Bb, G#m). Keys are showing in Engine, just not Camelot Keys.

CORRECTED...


Ok make sense....thanks
LJ_WOOLSEY 4:08 PM - 1 May, 2016
Quote:
Quote:
Quote:
I picked the MCX8000 up yesterday and it's a nice kit with great build and a feature set that will come in handy for mobile DJs. However, when I move files over from Serato to Engine 1.5 and after they are analyzed in Engine they don't show the Camelot key, i.e. 1A, 2A.

What am I doing wrong, or better yet, not doing?

Thanks


Engine doesn't save the imported SDJ Camelot key (i.e. 1A, 2A) it converts it to standard musical notation keys (i.e. Bb, G#m). Keys are showing in Engine, just not Camelot Keys.

CORRECTED...


NO! Sdj ""DOES NOT"" save the camelot key to the key tag it only VIEWS it as Cemelot!
Ragman 4:41 PM - 1 May, 2016
I was giving him the answer he seeked. I don't think he cares about what SDJ is doing.
LJ_WOOLSEY 5:10 PM - 1 May, 2016
Quote:
I was giving him the answer he seeked. I don't think he cares about what SDJ is doing.


ow i see, gotcha
LJ_WOOLSEY 5:36 PM - 1 May, 2016
I just opened Engine Dragged a track from SDJ (Been analyzed in MIK Camelot key) and in Engine (The software Don't have a MCX8000) and it shows the Key as Camelot 9A

So we saying the MCX8000 Can not display Camelot Keys???

Cheers
Chino 6:29 PM - 1 May, 2016
Quote:
So we saying the MCX8000 Can not display Camelot Keys???


The MCx8000 will display Key info but NOT Camelot Key info when in Engine standalone mode. Camelot Key info is displayed while using the MCx8000 with SDJ.
LJ_WOOLSEY 6:39 PM - 1 May, 2016
Quote:
Quote:
So we saying the MCX8000 Can not display Camelot Keys???


The MCx8000 will display Key info but NOT Camelot Key info when in Engine standalone mode. Camelot Key info is displayed while using the MCx8000 with SDJ.


Thats does seem odd then if the Engine software displays camelot but the embedded software on the mcx8000 doesn't! Very strange.
Chino 8:29 PM - 1 May, 2016
^^^ It's definitely strange. I just tested it out again to be certain and Camelot Key is NOT displaying when I use the MCx8000 in standlalone Engine mode. I'm not sure if it's by design or not. When I use SDJ it displays correctly. Maybe someone from Denon can comment on this?
thorissr 8:44 PM - 1 May, 2016
Quote:
Quote:
Quote:
So we saying the MCX8000 Can not display Camelot Keys???


The MCx8000 will display Key info but NOT Camelot Key info when in Engine standalone mode. Camelot Key info is displayed while using the MCx8000 with SDJ.


Thats does seem odd then if the Engine software displays camelot but the embedded software on the mcx8000 doesn't! Very strange.



Exactly...that's why I posed the question is because all the screenshots advertising Engine 1.5 shows keys in 1A etc, however, when I imported my SDJ library over and after Engine analyzed those tracks this wasn't the case. I thought maybe I didn't check off on one of the settings in Engine to show the Camelot format.
Ragman 12:28 AM - 2 May, 2016
Same here guys. When I imported tracks from my Serato library over to Engine, after analyzing it does not show Camelot key but rather standard music notation. I haven't tried it while connected to the MCX8000 as I don't own it yet.
thorissr 12:45 AM - 2 May, 2016
When using my Engine analyzed tracks(thumb drive) from SDJ tags in MCX8000 standalone mode, it shows the same standard key format when selecting tracks by key. Don't see no way as of now to view Camelot keys while using the MCX8000 in standalone mode.

Hope I'm missing something. Anyway good thing I don't rely on key mixing....was just curious as I thought everything imported over from tracks analyzed in Serato would be identical in Engine.

For those who rely on this type of mixing I hope this will soon change.
LJ_WOOLSEY 3:19 AM - 2 May, 2016
Wish i had a mcz8000 simply because if you scanned your keys in sdj it wont show the camelot key. Can you confirm that the camelot key is show in engine software on tour laptop before you export it to usb????
thorissr 3:28 AM - 2 May, 2016
When in Engine it displays standard format opposed to Camelot.
Mr Wilks 3:44 AM - 2 May, 2016
Quote:
Wish i had a mcz8000 simply because if you scanned your keys in sdj it wont show the camelot key. Can you confirm that the camelot key is show in engine software on tour laptop before you export it to usb????


I'm here to help!

Yup. Camelot is displayed in your tags on the unit if they are written that way.

Whatever your format is, it's displayed.

As LJ said, if your using Serato to write your tags then they are writing them in the traditional notation and NOT Camelot... but Serato will display them in Camelot if you set it too.

On the unit now I'm looking at them in Camelot. It would have to convert if so... which it doesn't do. Just reads what you have in ya tags.
Mr Wilks 3:46 AM - 2 May, 2016
I think know there is a little confusion here as to what people are referring to as "Engine".

The companion software for your computer that scans is Engine and the player is an excellent gone player. Kinda like Rekordbox.
LJ_WOOLSEY 3:52 AM - 2 May, 2016
Thanks Wilks i thought this must been the case!
Mr Wilks 3:58 AM - 2 May, 2016
Quote:
Thanks Wilks i thought this must been the case!


Yeah, it's kinda how you'd expect if you go into the key option then there's a list of all your keys... click a key and all the tracks in that key are in that crate.
Mr Wilks 4:52 AM - 2 May, 2016
Quote:
I think know there is a little confusion here as to what people are referring to as "Engine".

The companion software for your computer that scans is Engine and the player is an excellent gone player. Kinda like Rekordbox.


An "excellent gone player"?

I need to proofread first but I blame being in a DJ box and trying to post at the same time.

I don't even know what it was meant to be. I think it was "Engine player" or something like that.
Mr Wilks 6:33 AM - 2 May, 2016
Okay... so I had the left hand side of the controller, including screen, lock up tonight on me while using Serato DJ.

I'd just done a 4 hour gig in a bar and shut down everything to move next door to the club. I clean booted the laptop and opened SDJ only for it to lock up after a few minutes... fine I thought... I'll just switch to USB. Well only one side was playing ball (the right hand side) so had to use that. I restarted SDJ which gave me back the left side of the controller but the MCX screen still stayed frozen on the track that was playing at the time of the freeze. Windows also warned me that "A USB device plugged into this computer has malfunctioned"... however I still had audio.

USB mode was only useful on one side as the screen meant it was impossible to see what was going off on the left.

Looks like there's a rare problem with SDJ screen freezing on the MCX and not being able to recover without a power cycle.
Chino 1:43 PM - 2 May, 2016
^^^ Are you using SDJ 1.8.2 or 1.9.0? Have you updated to the latest firmware for the MCx8000? There may be an update for the Windows drivers as well.
Mr Wilks 3:07 PM - 2 May, 2016
Quote:
^^^ Are you using SDJ 1.8.2 or 1.9.0? Have you updated to the latest firmware for the MCx8000? There may be an update for the Windows drivers as well.


I'm running the latest firmware and drivers (the latest firmware contained a fix for some freezing screens too if I remember) but not the latest Serato due to a few issues with 1.9.

I'll monitor it and see how it goes. I've done three gigs of 7 hours each with it and not seen it before so I'll let it slide but I'll be weary of it.

I did get one freeze with the engine side of it with my first ever play but I managed to load another song and that fixed it.

I'll just monitor it for now as it wasn't a showstopper but an inconvenience.
Chino 4:04 PM - 2 May, 2016
I am also using SDJ 1.8.2 instead of 1.9.0. I'm hoping for a SDJ 1.9x maintenance release that will include some improvements to the GUI, stability and some CPU optimizations.
Mr Wilks 5:55 PM - 2 May, 2016
Quote:
I am also using SDJ 1.8.2 instead of 1.9.0. I'm hoping for a SDJ 1.9x maintenance release that will include some improvements to the GUI, stability and some CPU optimizations.


I liked 1.9 as there was improvements to search but I had the odd issue so thought it was best for now to be on 1.8.

I'll keep checking with Denon's page to see if there's any updates.
Chino 3:37 AM - 3 May, 2016
On a side note… Since the Denon DJ forum is down maybe Denon should take this time to revamp the forum. I would like to see an official Denon DJ forum linked directly to their web site. It would be good to have a centralized place to seek help, make suggestions and discuss all things related to Denon DJ products.
Ragman 4:52 AM - 3 May, 2016
Taking a logical guess, I think the Denon forum might be gone for good. It's never been down this long and I've been a member over 10 years now. What makes me say this is how Numark is the official support site now for both companies. Thoughts anyone???
djbigz 5:24 AM - 3 May, 2016
Quote:
Taking a logical guess, I think the Denon forum might be gone for good. It's never been down this long and I've been a member over 10 years now. What makes me say this is how Numark is the official support site now for both companies. Thoughts anyone???



forum.djtechtools.com
akakak 6:53 AM - 3 May, 2016
Can anyone confirm that the shift and pitch fader control thing can be fixed as a mapping?
Mr Wilks 11:18 AM - 3 May, 2016
Quote:
On a side note… Since the Denon DJ forum is down maybe Denon should take this time to revamp the forum. I would like to see an official Denon DJ forum linked directly to their web site. It would be good to have a centralized place to seek help, make suggestions and discuss all things related to Denon DJ products.


I'd much see an official one open. It was a 'fansite' originally with a unofficial blessing from Denon but had some shady practices of the admins changing posts or deleting them to make themselves look better under negativity.

I had a thread deleted regarding the buttons on the X900 all breaking ans I showed an iFixit style photo of what was breaking and how to repair and also how to avoid Charles Hyde for official parts as the switch was £0.75 but they charged £4.99 postage for something that was light as a feather.

I am never rude or use language but the thread for deleted after it had a few views, to which they denied it existed! I had screen caps of it!

Also, I had a bug with the software in the HD2500 and the thread title was "Possible HD2500 bug?" Only for it to magically change to "Possible HD2500 issue?".

The change only happened to the thread title and evey post underneath contained the original thread title with the word "bug" in it. I've seen that happen again since with another thread so they are cleansing negativity which I didn't like.

I lost faith in their products after that and vowed to never buy Denon again... however I have, and was only because of their new inMusic association.

Doctoring forum posts to give a positive spin is a low move.
Ragman 1:49 PM - 3 May, 2016
Quote:
Quote:
Taking a logical guess, I think the Denon forum might be gone for good. It's never been down this long and I've been a member over 10 years now. What makes me say this is how Numark is the official support site now for both companies. Thoughts anyone???



forum.djtechtools.com

Thanks for this link Bigz. There is a lot of good content and history on that site, so good to know it's a problem they're trying to resolve. The last major outage they had forced them to reset all user accounts. That was ugly as a lot of content was lost. Hopefully they will fully recover this go round.
Ragman 1:54 PM - 3 May, 2016
Quote:
Quote:
On a side note… Since the Denon DJ forum is down maybe Denon should take this time to revamp the forum. I would like to see an official Denon DJ forum linked directly to their web site. It would be good to have a centralized place to seek help, make suggestions and discuss all things related to Denon DJ products.


I'd much see an official one open. It was a 'fansite' originally with a unofficial blessing from Denon but had some shady practices of the admins changing posts or deleting them to make themselves look better under negativity.

I had a thread deleted regarding the buttons on the X900 all breaking ans I showed an iFixit style photo of what was breaking and how to repair and also how to avoid Charles Hyde for official parts as the switch was £0.75 but they charged £4.99 postage for something that was light as a feather.

I am never rude or use language but the thread for deleted after it had a few views, to which they denied it existed! I had screen caps of it!

Also, I had a bug with the software in the HD2500 and the thread title was "Possible HD2500 bug?" Only for it to magically change to "Possible HD2500 issue?".

The change only happened to the thread title and evey post underneath contained the original thread title with the word "bug" in it. I've seen that happen again since with another thread so they are cleansing negativity which I didn't like.

I lost faith in their products after that and vowed to never buy Denon again... however I have, and was only because of their new inMusic association.

Doctoring forum posts to give a positive spin is a low move.

As I said before I've been a member on the Denon forum for awhile and I can pretty much guess who was responsible for doing that to your thread. I must admit that is one of the ugly things I didn't like about that site as well. But there are some awesome DJs on that site sharing good info as well. That's why I've remained active. However the site has lost much of it's popularity over the last couple of years.
Numark
NumarkCorey 3:32 PM - 3 May, 2016
Quote:


I'm running the latest firmware and drivers (the latest firmware contained a fix for some freezing screens too if I remember) but not the latest Serato due to a few issues with 1.9.

I'll monitor it and see how it goes. I've done three gigs of 7 hours each with it and not seen it before so I'll let it slide but I'll be weary of it.

I did get one freeze with the engine side of it with my first ever play but I managed to load another song and that fixed it.

I'll just monitor it for now as it wasn't a showstopper but an inconvenience.


Hi Mr. Wilks

Sorry to hear that you were having trouble with that. if you continue to see the freezing pop up, please make sure to reach out to our Tech Support team directly for assistance. You can submit and inquiry or call your nearest support team through our contact page - www.denondj.com

I hope this helps!
Mr Wilks 3:54 PM - 3 May, 2016
Quote:
Quote:
I'm running the latest firmware and drivers (the latest firmware contained a fix for some freezing screens too if I remember) but not the latest Serato due to a few issues with 1.9.

I'll monitor it and see how it goes. I've done three gigs of 7 hours each with it and not seen it before so I'll let it slide but I'll be weary of it.

I did get one freeze with the engine side of it with my first ever play but I managed to load another song and that fixed it.

I'll just monitor it for now as it wasn't a showstopper but an inconvenience.


Hi Mr. Wilks

Sorry to hear that you were having trouble with that. if you continue to see the freezing pop up, please make sure to reach out to our Tech Support team directly for assistance. You can submit and inquiry or call your nearest support team through our contact page - www.denondj.com

I hope this helps!


Definitely. Thanks for the heads up and still good to see you guys around.

I've yet to hear back regarding no dragging or dropping into the Engine software on Windows 10 from Serato DJs crates. I was in contact last week so we'll see if I hear back.

I've still not been able to import yet and I've had it a week.
Chino 3:07 PM - 4 May, 2016
Is anyone running their USB latency at 2ms or 5ms with the MCx8000?

I have noticed that I need to keep my setting at 10ms or I start to get USB drop outs and the red peak dot appears. I have a high spec MBP so I didn't think I would need to run the latency so high. The only thing I run with SDJ 1.8.2 is Mix Emergency 2.7.1. I also use Pitch N' Time. WiFi and Bluetooth are always off. Serato's Optimization Guide hasn't helped. I can run 10ms BUT I prefer the tightness of 5ms.

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.4 (EL Capitan)
Mr Wilks 3:36 PM - 4 May, 2016
Quote:
Is anyone running their USB latency at 2ms or 5ms with the MCx8000?

I have noticed that I need to keep my setting at 10ms or I start to get USB drop outs and the red peak dot appears. I have a high spec MBP so I didn't think I would need to run the latency so high. The only thing I run with SDJ 1.8.2 is Mix Emergency 2.7.1. I also use Pitch N' Time. WiFi and Bluetooth are always off. Serato's Optimization Guide hasn't helped. I can run 10ms BUT I prefer the tightness of 5ms.

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.4 (EL Capitan)


From what I've read, the screens add to the latency as I've seen NS7III and NV people say the same. Not sure about the dashboard but will assume so as it's a similar set up.

I think there's a lot of data coming down that USB port and a little increase in the latency bar is needed to keep things running smooth. I'm at 10ms and not tried anything less but will test later.
Chino 4:02 PM - 4 May, 2016
^^^ Good to know. Thanks for the reply! I figured that is the case. Maybe some optimizing improvements to SDJ's GUI and CPU use will help with this? It would be nice to run a lower, tighter USB latency.
Mr Wilks 4:22 PM - 4 May, 2016
Quote:
^^^ Good to know. Thanks for the reply! I figured that is the case. Maybe some optimizing improvements to SDJ's GUI and CPU use will help with this? It would be nice to run a lower, tighter USB latency.


Yeah, it would be nice but think as all devices are USB 2.0 then we could be on the verge of what's possible? I'm not sure and it's only speculation but you never know. Maybe newer devices will be USB 3.0 at some point? USB-C is a bit far away I think.

I'll have to have a snoop around and see if it could be the screens that's causing it as it could be unrelated but it's something I picked up on from around the forums.
Chino 5:18 PM - 4 May, 2016
I sent Denon a suggestion to run Midi over ethernet. Ethernet can carry much more data faster over longer distances then USB. Since the MCx8000 already has an Ethernet port than this could be done via a firmware update. It would improve the overall latency. I know Denon has plans for the Ethernet port to control it's new StageLinc protocol but we'll see what happens.

For those of you attempting to remap the hardware…Today I attempted to remap the hardware master volume of the MCx8000 to control SDJ's software master volume. Unfortunately, it did NOT work.
Chino 5:33 PM - 4 May, 2016
QUOTE:
"Embedded Systems Engineer

Tue, March 29, 2016

Summary

InMusic Brands, the parent company to such brands as M-Audio, Akai Professional, Alesis, and Denon DJ, is looking for a talented Embedded Systems Engineer to join our engineering team in Cumberland, RI. The ideal candidate is as comfortable designing electrical schematics as they are writing lines of firmware. If you’re a hot-shot in only one of these areas though, please apply - we want to hear from you too.

Engineers at InMusic get the rare opportunity to do new product design daily. With short design cycles and a constant stream of new products, we spend all day doing what we love to do best - designing electronics. We do the hands-on development work some engineers never get to do in their entire career."

I have a feeling we are going to see ALOT more embedded hardware controllers in the near future from Denon DJ! We might FINALLY see a completely standalone MPC Renaissance II.

Hopefully Serato will get into the embedded technology game and develop a standalone version of SDJ...
acemc 6:33 PM - 4 May, 2016
Just got my MCX8000 today :) I've been like a kid on xmas day today. Super stoked!!
I'm sad to say though that I've already had one screen freeze while using usb sticks.
I wasn't able to get it corrected by switching to SDJ, I had to power it off & on again :(
Just as other's have mentioned, the slicer, loops & rolls are terrible in usb mode!!
I can also confirm that bumping the left deck's pitch fader when pushing / pulling a track into beat happens a lot easier than I thought. I've decided to remove the pitch fader knob. It actually helps big time!! Something that I've found very irritating is not having a sec or so before the actual start of a track. This makes scratching the first beat almost impossible. Surely any track should have at least a 1sec lead in??
My biggest concern for now though is the freezing display that require a power cycle to fix.
Overall though I'm quite happy with the unit.
The sound quality is without a doubt, drastically better than the SX2.
I really like the screens & will definitely be staring at my laptop a whole lot less.
I hope & pray that Denon will sort out the engine software & 8000 firmware so that we can actually make a decent loop, adjust beat grids & of course.... no screen freeze!
Mr Wilks 8:08 PM - 4 May, 2016
Quote:
Just got my MCX8000 today :) I've been like a kid on xmas day today. Super stoked!!
I'm sad to say though that I've already had one screen freeze while using usb sticks.
I wasn't able to get it corrected by switching to SDJ, I had to power it off & on again :(
Just as other's have mentioned, the slicer, loops & rolls are terrible in usb mode!!
I can also confirm that bumping the left deck's pitch fader when pushing / pulling a track into beat happens a lot easier than I thought. I've decided to remove the pitch fader knob. It actually helps big time!! Something that I've found very irritating is not having a sec or so before the actual start of a track. This makes scratching the first beat almost impossible. Surely any track should have at least a 1sec lead in??
My biggest concern for now though is the freezing display that require a power cycle to fix.
Overall though I'm quite happy with the unit.
The sound quality is without a doubt, drastically better than the SX2.
I really like the screens & will definitely be staring at my laptop a whole lot less.
I hope & pray that Denon will sort out the engine software & 8000 firmware so that we can actually make a decent loop, adjust beat grids & of course.... no screen freeze!


Glad to see you're happy.

The slicer is useless without beat grids (and loop snapping too). If they ever get implemented they will be usable. Nice they've included them but only useable for the brave!

I had a screen freeze once in Engine and that was just after updating to the latest firmware. I managed to break out of it though by pressing random buttons around the display but I'm not sure which.

The other time a screen froze was in Serato mode but the whole left side could be used but without the screen made it too difficult. Once these issues are sorted it's a winner.

Have you tried turning off the auto cue function in the set up menu? There's a sensitivity but can also be turned off. I have it on but it always loads a track a millisecond from the start. Load from first cue point would be best for me. If you're listening Denon... Yes please! The MCX8000 creates a temporary cue in a good spot but it's a fraction off my cue point. Let's hope they can add a load from first cue option!

The sound is amazing. Glad you're liking it!
acemc 9:08 PM - 4 May, 2016
Thanks Mr Wilks, I'll try turning off the auto cue & see if that helps.
2 Other things that I've just noticed...
1) The fader start implementation SUCKS BIG TIME.
You have to press then release & press shift again each time you want the track to start over.
It should basically work as follows: Fader moves up = Start. Fader reaches bottom = Cue.
2) Post fader effects don't work with x-fader <-- I'm really disappointed with this!!!
I hardly ever use my line faders, I almost exclusively use x-fader.
DENON...........Why do it like this??
dj Krazey leo 10:19 PM - 4 May, 2016
I'm actually running at 1ms with absolutely no problem my computer specs are early 2k11 Mbp just recently upgraded to El Capitan 4gb of ram quad core 2.0 i7 processor running Pnt never wifi or Bluetooth when running Sdj and I Also did Serato optimizing and so far so good been testing at home for about 4 hours everyday but will give it the ultimate test this weekend at a couple of gigs I will report back.
Chino 10:51 PM - 4 May, 2016
Quote:
I'm actually running at 1ms with absolutely no problem my computer specs are early 2k11 Mbp


Wow. That's great to hear. I can run SSL at 2ms but I haven't been able to run SDJ 1.8.2 or 1.9.0 at less than 5ms latency without getting audio drop outs. Please post your results after your gig this weekend. I'm interested to see how it goes. I'm also using the MCx8000 for an upcoming gig this weekend. I have a 5 hour event. I have used it at a previous afternoon gig but that was only 2 hours long.
LJ_WOOLSEY 11:01 PM - 4 May, 2016
Quote:
I'm actually running at 1ms with absolutely no problem my computer specs are early 2k11 Mbp just recently upgraded to El Capitan 4gb of ram quad core 2.0 i7 processor running Pnt never wifi or Bluetooth when running Sdj and I Also did Serato optimizing and so far so good been testing at home for about 4 hours everyday but will give it the ultimate test this weekend at a couple of gigs I will report back.


That is good! my mid 2012 2.7ghz quadcore i7, 16gb ram can not go below 5ms with any sdj hardware. I use PnT. Strange how users get such different results.
thorissr 1:07 AM - 5 May, 2016
Quote:
I'm actually running at 1ms with absolutely no problem my computer specs are early 2k11 Mbp just recently upgraded to El Capitan 4gb of ram quad core 2.0 i7 processor running Pnt never wifi or Bluetooth when running Sdj and I Also did Serato optimizing and so far so good been testing at home for about 4 hours everyday but will give it the ultimate test this weekend at a couple of gigs I will report back.


Same experience here running mavericks 10.9.5 mbp late 2k13 15 inch, and a hp elitebook i7 quad (backup)
DJ gsr 2:14 AM - 5 May, 2016
Quote:

Same experience here running mavericks 10.9.5 mbp late 2k13 15 inch, and a hp elitebook i7 quad (backup)


I have same mbp I'll try 1ms , never upgrade to El Capitan not compatible to sl2 for my back up.
akakak 7:19 PM - 5 May, 2016
The crossfader behaviour is strange to me. If I have the crossfader curve knob all the anti-clockwise, and then put the crossfader in the centre, deck 1 gets quieter. I don't expect it to get quieter until I move past the centre point to the right.

I remember having the same issue with Serato ages ago, when the crossfader would be set to Power instead of Linear.

If I put the crossfader curve in the middle, it seems okay.

Is this expected behaviour?
Chino 8:46 PM - 5 May, 2016
Quote:
I don't expect it to get quieter until I move past the centre point to the right.


If that is the behavior your looking for then make sure the cross fader setting in SDJ is set to linear. Also put the hardware x fader contour curve knob on the MCx8000 in the middle. This should give you the desired result.
acemc 8:47 PM - 5 May, 2016
Quote:
Is this expected behaviour?

Im pretty sure that's normal.
If the curve is totally right, the cut is sharp - fully open millimetres after moving the fader.
If the curve is in the centre, each deck will be full volume until it reaches centre, then it fades.
If the curve is totally left, each decks starts it fade as soon as you start moving it away.
The idea behind it is that when you have 2 tracks playing together, you have twice the level, so that specific curve reduces both to give a more balanced mix / fade.
akakak 9:02 PM - 5 May, 2016
I feel dumb now! :) thanks!

Where does everyone typically have their curve?
ernie 12:00 AM - 6 May, 2016
Quote:
^^^ You can adjust the touch sensitivity and the brake but not the overall platter tension. Not sure if the effects are upgradeable via firmware. That would be a nice if it could be upgraded.

I have discovered a major issue in round two of my Denon MCx8000 controller testing. After about 2 1/2 hours of running SDJ 1.9.0, the master output begins to distort badly. It's to the point that the music stops playing. This also happens if I run SDJ 1.8.2. I've optimized my MBP, replaced the USB cable and the XLR cables but the distortion still occurs. I've tried using another USB port and did a clean install of SDJ but that does't correct the issue. It's also been tested on another MBP I own (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500 GB SSD) the distortion still happens. The weird thing is that it only happenss when I have the controller connected to my computer using SDJ. I've tested the MCx8000 in standalone
mode for 3+ hours and it works fine with no issues. I opened a ticket with Serato Support and Denon DJ. They were both sent multiple videos of the master output distortion. Denon indicated that I will be receiving a phone call today with a possible fix. I'm hoping the controller just needs a firmware update but I didn't see any news of a new firmware update on their website. I will provide an update once I hear back from Denon and Serato Support.

The plan was to use the MCx8000 for an event I have this weekend. Looks like I will be using what works….. Scratch Live. I'm really trying to give SDJ a chance but all the issues I've experienced so far make me question that decision.

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD



I experienced the same thing after playing for 2 hours the distortion begins from low to high level what i did is i adjust the buffer size and its gone.. i will check back again later to see if it's permanently resolve .. how's your mcx 8000? did they fix the problem?
Chino 1:14 AM - 6 May, 2016
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?
ernie 1:30 AM - 6 May, 2016
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


befor im on buffer 2 now i'm on 5.. i'm in the process of observing and testing.. and i also follow your setting recommendation so far no distortion.. i'll keep you posted i bought my
mcx last week
FredrikA 7:28 AM - 6 May, 2016
I'm having major problems with Engine 1.5.1 for Windows 10.
When importing a large number of tracks the program crashes after a while. I can get rid of it by importing smaller chunks of tracks, so that's fine. My biggest concern though is the analyzing of tracks. At first I could analyse some 200 tracks before the program crashed, but now it's only about 3 tracks. I tried a reboot, uninstallation and also auto analyze set to off, but still the same problem.
Another thing that maybe has been mentioned before is the incorrect BPM analysis. Almost every two songs I play differs in tempo although I've set the pitch to the same BPM on the MCX8000 in standalone mode (not using Sync mode). It can differ up to 0.5 beats. Luckily I only beatmatch by ear, but it's something that should be corrected in future updates.

Overall I think Engine 1.5/1.5.1 just doesn't feel like a stable release yet.
Anyone else experiencing these problems?
Mr Wilks 11:42 AM - 6 May, 2016
Quote:
Anyone else experiencing these problems?


On Win 10 I can't import anything into Engine from Serato's crates at all... 10 days after buying it!

I can import via the options in Engine but the Engine video shows dragging and dropping from crates and for some reason I can't drop anything into Engine. Can you?

Have you tried dropping anything into the Engine window? I just get a cross appear on the pointer.

And yeah... The BPM is out by .1 on almost everything. 120.0 becomes 120.1

I just didn't scan BPM on import and that helps for me.
Chino 4:15 PM - 6 May, 2016
Quote:
befor im on buffer 2 now i'm on 5.. i'm in the process of observing and testing.. and i also follow your setting recommendation so far no distortion.. i'll keep you posted i bought my
mcx last week


I would recommend doing a test run of at least 3+ hours straight before playing out a gig with it. Sometimes the distortion has a way of creeping in after a couple of hours. Make sure your on the latest firmware and drivers. I bumped up the USB latency to 10ms. I keep the Max Screen Refresh Rate at 20sec MAX. The screens are dependent on the MIDI info that is provided by the USB port. It's a lot of info so your computer may need the added "breathing" room that 10ms latency provides. Check the MIDI Trans Interval on your controller too. It's under the UTILITY Menu. Set that to 3ms. I know it seems like ALOT of optimizing but it's well worth the trouble. You will notice a huge difference in performance after you reconfigure a couple of settings.
Chino 4:44 PM - 6 May, 2016
Quote:
And yeah... The BPM is out by .1 on almost everything. 120.0 becomes 120.1

I just didn't scan BPM on import and that helps for me.


@ Mr Wilks I usually mix the next song in at a slightly faster speed to compensate for any delay (so 120BPM would be 120.1 BPM on the next mixed song). The way your describing is how I mix since I started DJing. It's an old trick from my vinyl days. It helps the song that your mixing reach the speed of the song already being played.

if your saying that the overall BPM analyzing is off by .1 then maybe try changing your overall PITCH to -+8%. See if that helps.
acemc 2:24 PM - 7 May, 2016
The analysed bpm affects loops & any other quantised functions,
so even if you have a work around to mix with it's still a big problem.
Another BIG BUG, is plugging anything into the usb hub at the back of the unit.
It causes a momentary stop of audio in SDJ & 8000's screen freeze!!
Basically the hub is useless.
acemc 2:41 PM - 7 May, 2016
I think that the screen freeze is actually a SDJ issue.
Loading tracks from a usb give a waveform & screen functions as normal in any other mode.
I also find that I'm unable to load tracks from history using the 8000.
I expect the screens on the 8000 to follow wherever I am in library, but this doesn't happen.
The more I look at it, it seems to all point to SDJ's limited functionality with the 8000.
It's all about what SDJ sends to the screen.
They could even give us a beat matching waveform option IF they wanted to.
SDJ already sends that info to the NS7iii & dashboard screens, so why not give it to us too?
Mr Wilks 5:38 PM - 7 May, 2016
Quote:
They could even give us a beat matching waveform option IF they wanted to.
SDJ already sends that info to the NS7iii & dashboard screens, so why not give it to us too?


THIS!!!!!!!
s4yjaipau 3:11 AM - 8 May, 2016
Quote:
I'm having major problems with Engine 1.5.1 for Windows 10.
When importing a large number of tracks the program crashes after a while. I can get rid of it by importing smaller chunks of tracks, so that's fine. My biggest concern though is the analyzing of tracks. At first I could analyse some 200 tracks before the program crashed, but now it's only about 3 tracks. I tried a reboot, uninstallation and also auto analyze set to off, but still the same problem.
Another thing that maybe has been mentioned before is the incorrect BPM analysis. Almost every two songs I play differs in tempo although I've set the pitch to the same BPM on the MCX8000 in standalone mode (not using Sync mode). It can differ up to 0.5 beats. Luckily I only beatmatch by ear, but it's something that should be corrected in future updates.

Overall I think Engine 1.5/1.5.1 just doesn't feel like a stable release yet.
Anyone else experiencing these problems?



I found that Engine 1.5 will not let you import purchased tracks from iTunes (because they contain copyrighted tags/data). In standalone mode, it also says "file not supported" when trying to play these songs.

Essentially, I can't even use my library with Engine 1.5. The interface is so bad as well. It looks like Denon was mimicking a MacOS window, and gives Windows users not "drag and snap" functionality.
s4yjaipau 3:13 AM - 8 May, 2016
Quote:
I'm having major problems with Engine 1.5.1 for Windows 10.
When importing a large number of tracks the program crashes after a while. I can get rid of it by importing smaller chunks of tracks, so that's fine. My biggest concern though is the analyzing of tracks. At first I could analyse some 200 tracks before the program crashed, but now it's only about 3 tracks. I tried a reboot, uninstallation and also auto analyze set to off, but still the same problem.
Another thing that maybe has been mentioned before is the incorrect BPM analysis. Almost every two songs I play differs in tempo although I've set the pitch to the same BPM on the MCX8000 in standalone mode (not using Sync mode). It can differ up to 0.5 beats. Luckily I only beatmatch by ear, but it's something that should be corrected in future updates.

Overall I think Engine 1.5/1.5.1 just doesn't feel like a stable release yet.
Anyone else experiencing these problems?


Also, the two part analyzing process is so frikken slow. It needs to first read your iTunes library, AND THEN update the data base? I don't understand why the Engine 1.5 library can't just import the entire iTunes autmatically, just as Rekordbox or Serato or Traktor can do.
Ragman 4:16 AM - 8 May, 2016
Unlike Serato, Engine does not take advantage of multi-core processor when analyzing. It just analyze one track at a time. It's slow as hell for analyzing large libraries.
s4yjaipau 4:19 AM - 8 May, 2016
Quote:
Unlike Serato, Engine does not take advantage of multi-core processor when analyzing. It just analyze one track at a time. It's slow as hell for analyzing large libraries.


Denon made such a hype controller, but after more usage, I see so many flaws in it.
Mr Wilks 5:32 AM - 8 May, 2016
Quote:
Quote:
Unlike Serato, Engine does not take advantage of multi-core processor when analyzing. It just analyze one track at a time. It's slow as hell for analyzing large libraries.


Denon made such a hype controller, but after more usage, I see so many flaws in it.


The funny thing is I'm the opposite.

I came into it noticing every little flaw and things that bugged me after using the SX but now after six long gigs with it I'm really enjoying it. I've forgotten what the SX was like!

I've took it for the controller it is. I think after everything, the only thing that bothers me is that it's mirrored. On such a big device I find myself standing in front of the section I'm using and you have to use it differently depending on which deck is playing. Shift is on opposite sides but the screens aren't mirrored so shift + a button on the screen is clumsy.

Other than that it's brilliant.
ernie 5:46 AM - 8 May, 2016
Here's my video the distortion starts when lowering the bufer size it starts on bufffer 5 but increase on #1 i already updated my firmware…. it happen only on #5 #2 and #1

Watchwww.youtube.com
ernie 6:03 AM - 8 May, 2016
It starts to distort after 1 to 2 hours of mixing
acemc 12:58 PM - 8 May, 2016
Quote:
the only thing that bothers me is that it's mirrored. On such a big device I find myself standing in front of the section I'm using and you have to use it differently depending on which deck is playing. Shift is on opposite sides but the screens aren't mirrored so shift + a button on the screen is clumsy.

Exactly what I'm struggling with too. Try to forget about one of the shift buttons.
I now just use the left shift button for everything. It's made it easier... for me at least.
Mr Wilks 2:35 PM - 8 May, 2016
Quote:
Quote:
the only thing that bothers me is that it's mirrored. On such a big device I find myself standing in front of the section I'm using and you have to use it differently depending on which deck is playing. Shift is on opposite sides but the screens aren't mirrored so shift + a button on the screen is clumsy.

Exactly what I'm struggling with too. Try to forget about one of the shift buttons.
I now just use the left shift button for everything. It's made it easier... for me at least.


Good tip acemc. I never thought of that.

I'm actually getting used to it slowly now... But... Denon, if you're listening... Can we have a "traditional" layout on a future product please?

Mirrored makes sense for a small controller but when something is the size of two small CDJs and a mixer... It should really operate like one!

It's so big I move my body and position myself in front of each deck... Only to have a different way of working depending if it's left or right. Shifting the sync and auto loop buttons depending on which deck your on is a crime against logical thought. I use sync on a 'per track' basis and I also loop the start of each intro. It's a nightmare when these two are swapped!

However... It's an awesome controller and I'm getting the feel for it after a few weeks. It's a shame it's took this long for me to start to be comfortable as it should just be natural as other DJ gear adopts a pro feel and layout. Imagine if CDJs and DJMs varied from venue to venue but hey-ho.
Mr Wilks 3:16 PM - 8 May, 2016
Quote:
Quote:
Quote:
the only thing that bothers me is that it's mirrored. On such a big device I find myself standing in front of the section I'm using and you have to use it differently depending on which deck is playing. Shift is on opposite sides but the screens aren't mirrored so shift + a button on the screen is clumsy.

Exactly what I'm struggling with too. Try to forget about one of the shift buttons.
I now just use the left shift button for everything. It's made it easier... for me at least.


Good tip acemc. I never thought of that.

I'm actually getting used to it slowly now... But... Denon, if you're listening... Can we have a "traditional" layout on a future product please?

Mirrored makes sense for a small controller but when something is the size of two small CDJs and a mixer... It should really operate like one!

It's so big I move my body and position myself in front of each deck... Only to have a different way of working depending if it's left or right. Shifting the sync and auto loop buttons depending on which deck your on is a crime against logical thought. I use sync on a 'per track' basis and I also loop the start of each intro. It's a nightmare when these two are swapped!

However... It's an awesome controller and I'm getting the feel for it after a few weeks. It's a shame it's took this long for me to start to be comfortable as it should just be natural as other DJ gear adopts a pro feel and layout. Imagine if CDJs and DJMs varied from venue to venue but hey-ho.


Basically... The 1% of the worlds population that are ambidextrous will love it!

en.m.wikipedia.org
Tommyoz 4:09 AM - 9 May, 2016
Quote:
Quote:
Quote:
the only thing that bothers me is that it's mirrored. On such a big device I find myself standing in front of the section I'm using and you have to use it differently depending on which deck is playing. Shift is on opposite sides but the screens aren't mirrored so shift + a button on the screen is clumsy.

Exactly what I'm struggling with too. Try to forget about one of the shift buttons.
I now just use the left shift button for everything. It's made it easier... for me at least.


Good tip acemc. I never thought of that.

I'm actually getting used to it slowly now... But... Denon, if you're listening... Can we have a "traditional" layout on a future product please?


Mirrored makes sense for a small controller but when something is the size of two small CDJs and a mixer... It should really operate like one!

It's so big I move my body and position myself in front of each deck... Only to have a different way of working depending if it's left or right. Shifting the sync and auto loop buttons depending on which deck your on is a crime against logical thought. I use sync on a 'per track' basis and I also loop the start of each intro. It's a nightmare when these two are swapped!

However... It's an awesome controller and I'm getting the feel for it after a few weeks. It's a shame it's took this long for me to start to be comfortable as it should just be natural as other DJ gear adopts a pro feel and layout. Imagine if CDJs and DJMs varied from venue to venue but hey-ho.


I agree. When I saw your first response of this unit I thought to myself, "I think he needs a little more time to play with it and maybe he can forgive. However, I totally agree with you about the mirrored comments. I'm constantly still hitting that pitch slider. I'm trying my best to maneuver around it. I love this thing though. Enough to consider selling my NS7III.
Mr Wilks 2:53 PM - 9 May, 2016
Quote:
Quote:
Quote:
Quote:
the only thing that bothers me is that it's mirrored. On such a big device I find myself standing in front of the section I'm using and you have to use it differently depending on which deck is playing. Shift is on opposite sides but the screens aren't mirrored so shift + a button on the screen is clumsy.

Exactly what I'm struggling with too. Try to forget about one of the shift buttons.
I now just use the left shift button for everything. It's made it easier... for me at least.


Good tip acemc. I never thought of that.

I'm actually getting used to it slowly now... But... Denon, if you're listening... Can we have a "traditional" layout on a future product please?


Mirrored makes sense for a small controller but when something is the size of two small CDJs and a mixer... It should really operate like one!

It's so big I move my body and position myself in front of each deck... Only to have a different way of working depending if it's left or right. Shifting the sync and auto loop buttons depending on which deck your on is a crime against logical thought. I use sync on a 'per track' basis and I also loop the start of each intro. It's a nightmare when these two are swapped!

However... It's an awesome controller and I'm getting the feel for it after a few weeks. It's a shame it's took this long for me to start to be comfortable as it should just be natural as other DJ gear adopts a pro feel and layout. Imagine if CDJs and DJMs varied from venue to venue but hey-ho.


I agree. When I saw your first response of this unit I thought to myself, "I think he needs a little more time to play with it and maybe he can forgive. However, I totally agree with you about the mirrored comments. I'm constantly still hitting that pitch slider. I'm trying my best to maneuver around it. I love this thing though. Enough to consider selling my NS7III.


It's took me a little longer than I'd have liked but I'm getting there. Mirroring the pitch slider isn't an issue but messing with the location of the play, cue, sync & autoloop button is inexcusable.

Looking here serato.com all Serato DJ controllers are mirrored apart from the SR, SX, SZ and S1... However... The Pioneer controllers don't switch the play and cue buttons when they are mirrored, if I remember correctly.

Still... I love it! I just hope there's feedback being taken and noted for the MK2 model!
Tommyoz 5:37 PM - 9 May, 2016
It's took me a little longer than I'd have liked but I'm getting there. Mirroring the pitch slider isn't an issue but messing with the location of the play, cue, sync & autoloop button is inexcusable.

Looking here serato.com all Serato DJ controllers are mirrored apart from the SR, SX, SZ and S1... However... The Pioneer controllers don't switch the play and cue buttons when they are mirrored, if I remember correctly.

Still... I love it! I just hope there's feedback being taken and noted for the MK2 model!

I've only owned one Pioneer controller, the DDJ-SX2. Which as you mentioned was not mirrored. I've been able to get use to most of the the changes going with the NS7III & now the MCX8000. However, my little pinky keeps moving that pitch control on the Denon but not on the Numark NS7III.

The pitch on the Numark NS7III is lower than the platter from where I like to hold the platter. On the Denon it's dead even. I'll get use to it though. And yes I'm sure they are definitely looking through feedback for the next model.
acemc 5:39 PM - 9 May, 2016
I took my left pitch fader cap off - problem solved.
Tommyoz 5:40 PM - 9 May, 2016
Quote:
I took my left pitch fader cap off - problem solved.


Way to go! Lol
acemc 5:41 PM - 9 May, 2016
Sounds crazy, I know. But it honestly worked.
Try it.
Chino 7:27 PM - 10 May, 2016
Is anyone using SDJ 1.9.1 with the MCx8000 yet? I'm still using SDJ 1.8.2 but I will consider using 1.9.1 if Serato has fixed the bugs and optimized.
s4yjaipau 7:29 PM - 10 May, 2016
Quote:
Is anyone using SDJ 1.9.1 with the MCx8000 yet? I'm still using SDJ 1.8.2 but I will consider using 1.9.1 if Serato has fixed the bugs and optimized.


I'm on 1.9.1 and im not having any problems so far
Mr Wilks 7:41 PM - 10 May, 2016
Still on 1.8.1 here but will give it a lil' test this week.
djbigz 7:54 PM - 10 May, 2016
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


I have a new one on the way as well, crazy thing is I only started to have the distortion problem AFTER I updated to the new firmware. Pre-ordered on day one, and never had a problem. Were they able to tell you what the diagnosis was?
s4yjaipau 8:03 PM - 10 May, 2016
Quote:
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


I have a new one on the way as well, crazy thing is I only started to have the distortion problem AFTER I updated to the new firmware. Pre-ordered on day one, and never had a problem. Were they able to tell you what the diagnosis was?



Speaking of distortion, I am only finding this issue when using effects such as echo out. When just playing music, i dont hear any distortion but only when i use echo or echo out.
djbigz 8:22 PM - 10 May, 2016
Quote:
Quote:
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


I have a new one on the way as well, crazy thing is I only started to have the distortion problem AFTER I updated to the new firmware. Pre-ordered on day one, and never had a problem. Were they able to tell you what the diagnosis was?



Speaking of distortion, I am only finding this issue when using effects such as echo out. When just playing music, i dont hear any distortion but only when i use echo or echo out.



I only experienced distortion while using SDJ, never in standalone
Mr Wilks 10:01 PM - 10 May, 2016
The echo out has distortion built in but it's a little too much.

There's a thread somewhere to remove it.
ernie 2:56 PM - 11 May, 2016
Quote:
Quote:
Quote:
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


I have a new one on the way as well, crazy thing is I only started to have the distortion problem AFTER I updated to the new firmware. Pre-ordered on day one, and never had a problem. Were they able to tell you what the diagnosis was?



Speaking of distortion, I am only finding this issue when using effects such as echo out. When just playing music, i dont hear any distortion but only when i use echo or echo out.



I only experienced distortion while using SDJ, never in standalone


I also experienced but when i adjust the buffer to 5 or 10 the distortion pronlem is gone here's my video
Watchwww.youtube.com
ernie 2:59 PM - 11 May, 2016
I'm on 1.9.1 and been testing it for 5 hours and no distortion or drop out so far
Chino 3:35 PM - 11 May, 2016
Quote:
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


I have a new one on the way as well, crazy thing is I only started to have the distortion problem AFTER I updated to the new firmware. Pre-ordered on day one, and never had a problem. Were they able to tell you what the diagnosis was?


@djbigz …The explanation that I received is that the distortion is USB related. There is a limit to the amount of MIDI info("bandwidth") that can be transmitted efficiently via a USB port. The MCx8000 has screens that are dependent on MIDI info provided by the USB port. The screens put additional strain on your computer. That's where the distortion comes from. To combat the distortion the USB latency in SDJ needs to be at 5ms or even 10ms.

I sent Denon a couple of ideas to fix the distortion problem:

1. run MIDI over Ethernet. Ethernet can transmit much more data at faster speeds over longer distances. The MCx8000 already has an Ethernet port so this upgrade could possibly be done via a firmware update.

2. A hardware solution would be to have a future version of MCx8000 have a USB 3.0 port instead. USB 3.0 can carry much more info faster than USB 2.0 ports. There are issues of USB 3.0 stability and reliability but hopefully that will be sorted out in the near future.

3. SDJ and Denon can work together to optimize and streamline the software. SDJ provides CPU/GUI optimizations and Denon could release a firmware update that will help clear the distortion.

There are solutions to fix the distortion problem. It is up to Serato and Denon to do it. Raising the USB latency to 10ms is a temporary fix.
djbigz 5:25 PM - 11 May, 2016
Quote:
Quote:
Quote:
^^^ I was sent a new replacement controller from Denon. So far, I haven't experienced any distortion with the new controller. What USB buffer size are you using?


I have a new one on the way as well, crazy thing is I only started to have the distortion problem AFTER I updated to the new firmware. Pre-ordered on day one, and never had a problem. Were they able to tell you what the diagnosis was?


@djbigz …The explanation that I received is that the distortion is USB related. There is a limit to the amount of MIDI info("bandwidth") that can be transmitted efficiently via a USB port. The MCx8000 has screens that are dependent on MIDI info provided by the USB port. The screens put additional strain on your computer. That's where the distortion comes from. To combat the distortion the USB latency in SDJ needs to be at 5ms or even 10ms.

I sent Denon a couple of ideas to fix the distortion problem:

1. run MIDI over Ethernet. Ethernet can transmit much more data at faster speeds over longer distances. The MCx8000 already has an Ethernet port so this upgrade could possibly be done via a firmware update.

2. A hardware solution would be to have a future version of MCx8000 have a USB 3.0 port instead. USB 3.0 can carry much more info faster than USB 2.0 ports. There are issues of USB 3.0 stability and reliability but hopefully that will be sorted out in the near future.

3. SDJ and Denon can work together to optimize and streamline the software. SDJ provides CPU/GUI optimizations and Denon could release a firmware update that will help clear the distortion.

There are solutions to fix the distortion problem. It is up to Serato and Denon to do it. Raising the USB latency to 10ms is a temporary fix.


Thx Chino, my replacement just arrived so we'll see.
acemc 8:03 PM - 11 May, 2016
SDJ crashes whenever I plug in a usb or hard drive into the hub on the back on the 8000.
Even if I plug my iPhone - SDJ crashes. My mac see's the iPhone, but it doesn't charge.
Anyone else experiencing this?
Mr Wilks 8:12 PM - 11 May, 2016
Quote:
SDJ crashes whenever I plug in a usb or hard drive into the hub on the back on the 8000.
Even if I plug my iPhone - SDJ crashes. My mac see's the iPhone, but it doesn't charge.
Anyone else experiencing this?


It worked for me with a 1TB HDD on Windows but I've not checked on Mac yet.

I'll try it later.
Chino 9:24 PM - 11 May, 2016
I connect a 1TB G-drive into the rear USB port of the MCx8000 without issues. I run SDJ 1.8.2 on OSX 10.11.4 (EL Capitan).

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.4 (EL Capitan)
Tommyoz 11:18 PM - 11 May, 2016
My replacement unit has been running like a champ. And I've been using it 4 to 5 hours a day for the past 3 weeks. I never had any distortion problems even with the defective one. I haven't had to touch the USB latency settings either. No problems either with the USB hub. I've attached up to 3tb HD drive without issues.

Switching back and forth from PC to standalone mode has been pretty solid. I have noticed that the stop time has to be readjusted every time you switch back and forth though. If you need or want to use it. I started using SDJ 1.9.0 and have recently updated to 1.9.1 still without any issues from what I've been able to test. My Numark NS7III is being sold.

Running on Dual boot Windows 10/Mac - Yosemite, i5 8gb Ram.
acemc 11:44 PM - 11 May, 2016
Thanks for the feedback guys.
I definitely have a problem with the usb hub then.
If I connect an external before I start SDJ, then the 8000 will work but without anything on the screens. It just keeps showing the blue mcx8000 screen.
If connect / disconnect anything while SDJ is running, Serato will either crash or freeze.
If it freezes, the 8000 disconnects & then reconnects to SDJ. 8000 works without screens.
Look like I'm gonna be taking mine back too :(
acemc 11:46 PM - 11 May, 2016
@Tommyoz - Did you update the firmware after u got the replacement?
Tommyoz 12:07 AM - 12 May, 2016
Quote:
@Tommyoz - Did you update the firmware after u got the replacement?


Yes I did.
Chino 2:44 AM - 13 May, 2016
I used the MCx8000 at another gig today. It was an afternoon block party. I was worried about how the MCx8000 would react to a couple of hours of direct sunlight. No issues at all!

I do have two suggestions…. the MCx8000 desperately needs the brightness of the CUE buttons to be fixed. It was really hard to see if the CUE buttons were on especially in the daytime. SDJ also needs day mode.
Tommyoz 4:05 AM - 13 May, 2016
Quote:
I used the MCx8000 at another gig today. It was an afternoon block party. I was worried about how the MCx8000 would react to a couple of hours of direct sunlight. No issues at all!

I do have two suggestions…. the MCx8000 desperately needs the brightness of the CUE buttons to be fixed. It was really hard to see if the CUE buttons were on especially in the daytime. SDJ also needs day mode.


Agreed on the cue buttons. That must have been brutal in daylight.
Chino 11:10 PM - 16 May, 2016
In case anyone is interested….Denon MCX8000 Custom Skins are now available at
styleflip.com. I'm ordering mine real soon.
djbigz 2:19 AM - 17 May, 2016
Quote:
I used the MCx8000 at another gig today. It was an afternoon block party. I was worried about how the MCx8000 would react to a couple of hours of direct sunlight. No issues at all!

I do have two suggestions…. the MCx8000 desperately needs the brightness of the CUE buttons to be fixed. It was really hard to see if the CUE buttons were on especially in the daytime. SDJ also needs day mode.


Played on my replacement 5hrs last Friday night with no problem whatsoever, maybe some of the first batch of controllers were just bad.. Ran my buffer at 2ms and screen refresh at 60 just to test, and no distortion.
Chino 1:47 PM - 17 May, 2016
^^^ Good to hear! I was able to run the MCx8000 at 5ms this past Saturday with no distortion. The future looks bright for Denon. Hopefully Denon will continue support for the Engine software and add direct drive moving platters to a future version of the MCx8000.
acemc 9:56 PM - 17 May, 2016
Those cue led's are driving me crazy!
I can't tell which is on & which is off - I absolutely hate it.
I'm continuously pushing buttons & switching on instead of off & vice-versa.
It's amazing how something so small can be such a huge irritation.
Mr Wilks 10:11 PM - 17 May, 2016
Quote:
Those cue led's are driving me crazy!
I can't tell which is on & which is off - I absolutely hate it.
I'm continuously pushing buttons & switching on instead of off & vice-versa.
It's amazing how something so small can be such a huge irritation.


Yup. Agreed.

Even though I've had the unit four weeks now, I still can't work out which one is off and which one is on sometimes.

We need a firmware fix for this as it's really irritating. Oh and the MK2 should stick with one colour across all four cue buttons.
Chino 1:24 AM - 18 May, 2016
^^^ +1 on a firmware fix of the CUE button brightness!! The CUE buttons being one color is a good idea as well.

It's the attention to the small details that will dramatically improve the overall user experience. Denon please fix the CUE button brightness ASAP!!
skinnyguy 6:57 AM - 18 May, 2016
I like the colored cue buttons
LJ_WOOLSEY 7:38 AM - 18 May, 2016
So here is where i stand.

The layout is the biggest complaint and also what is putting me off (had ns7ii and hated the layout)

The fact it seems there is a dodgy batch and in tru in brand music style no recall (see this where Pioneer wins they own up fix units and all is good SX/SZ)

Screen and midi freezing - seen alot more reports of this coming out now.

The dimmness of the leds states of inactive buttons more and more peopel are chiming in to moan about this, which also will annoy me.

Size is also a concern mainly the depth.

Xlr booth - this is an issue because the industry is years away from catching up with this. Yes i can bring an adaptor so not too bad amd one the smallest bad points i have.

But for all these reasons i am going togo with the SX2 i think. Maybe in couple years when Denon make another one they will get it bang on.
Mr Wilks 1:19 PM - 18 May, 2016
Quote:
The layout is the biggest complaint and also what is putting me off (had ns7ii and hated the layout)


It's totally subjective and know where you're coming from. Having used Pio gear and going to this it was hard... but... every controller is mirrored out there apart from high end Pioneer (even their budget controllers are mirrored). Vestax, Numark etc are all mirrored. However, I do like a imitation CDJ layout and prefer it.

Quote:
The fact it seems there is a dodgy batch and in tru in brand music style no recall (see this where Pioneer wins they own up fix units and all is good SX/SZ)


I think this is just an isolated set of units as I have a low batch number on mine and its' rock solid. Pioneer has had issues with the mic on the SX (only partially fixed with firmware) and the SZ had to have new chips in so any unit is susceptible to error. Out of all the units sold there's been three or four on here with issues of distortion. With the UK policy of returns we'd have a replacement ASAP.

Quote:
Screen and midi freezing - seen alot more reports of this coming out now.


Since moving to Mac I've not had one issue. I think it's driver issue on Windows (these are class compliant).

Quote:
The dimmness of the leds states of inactive buttons more and more peopel are chiming in to moan about this, which also will annoy me.


This is a little frustrating as the brightness really needs dropping a few notches. I'm sure it could be done in firmware but we'll just have to wait and see when the next revision comes out.

Quote:
Size is also a concern mainly the depth.


Depth is within the CDJ/DJM league. If a booth can fir those... you're good to go.

Quote:
Xlr booth - this is an issue because the industry is years away from catching up with this. Yes i can bring an adaptor so not too bad amd one the smallest bad points i have.


It's a £3 adaptor per channel. I hate TRS jack when every PA speaker or amp you'll find an XLR on the back. The booths where I am has an XLR cable so it's all good for me but if it's an issue just grab the adaptors for a few quid.

Quote:
But for all these reasons i am going togo with the SX2 i think. Maybe in couple years when Denon make another one they will get it bang on.


Definitely go with what you''re comfortable with so the SX makes sense. Even with it's few faults (all subjective really). The SX2 is great but for the extra, I wanted the backup of USB and the screens make a difference. I'll guess Pioneer's next thing will have screens and stand-alone USB functions (like the RX). Even after having this for just under a month now, I still love it more than the Pio unit. It will get better with firmware and the StageLinq will be interesting.

If you wanna stay with the devil you know... Pioneer SX all the way. If you wanna play on one I'm 45 minutes away!
LJ_WOOLSEY 2:42 PM - 18 May, 2016
Ya the SX was fixed by sending it away. After that batch new units had the fix. Which also needed new firmware. But they sorted it.

Yep they may all be mirrored to some degree but I'm just used to cdjs, so this layout suits me better. The screens are a bonus but not needed. USB part not interested in and would never use anyway. If i did use usb id want Rekordbox so wouldn't choose the Denon for that.

Yes mate when i get some time i will come up and bring SX2 and we could maybe do like a review of them both. The rgb and improved mic channel and jog display has made SX better. Just needs the DJM/SZ knobs on as all black and hard see in dark.
Chino 2:07 PM - 19 May, 2016
I noticed an issue with the way Engine 1.5.1 analyzes BPM info. Let's say I have a song that is 75 BPM in SDJ 1.8.2. When I drag the song over, Engine 1.5.1 doubles the BPM. I try to manually input the correct BPM but Engine won't save it. The song reverts back to the doubled BPM. Is there something I need to do to correct this?

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.4(EL Capitan)
Chino 3:00 PM - 19 May, 2016
*Update*
Originally I was attempting to manually change the BPM in Engine by highlighting the song with the wrong BPM then typing in the correct BPM in the BPM field. This did NOT work. In order to manually correct a BPM…

1. In Engine 1.5.1 Select and open the USB drive (on left hand side of screen.)
2. Select and open playlist
3. Highlight specific song with incorrect BPM
4. Right click and select File Information
5. Input correct BPM and click on the save icon (on the bottom right of screen).

It's frustrating that I need to go in and manually correct the wrong BPMs but at least it can be fixed and saved. The BPM analyzing in Engine 1.5.1 needs to be improved.
ernie 9:20 PM - 19 May, 2016
Quote:
*Update*
Originally I was attempting to manually change the BPM in Engine by highlighting the song with the wrong BPM then typing in the correct BPM in the BPM field. This did NOT work. In order to manually correct a BPM…

1. In Engine 1.5.1 Select and open the USB drive (on left hand side of screen.)
2. Select and open playlist
3. Highlight specific song with incorrect BPM
4. Right click and select File Information
5. Input correct BPM and click on the save icon (on the bottom right of screen).

It's frustrating that I need to go in and manually correct the wrong BPMs but at least it can be fixed and saved. The BPM analyzing in Engine 1.5.1 needs to be improved.


Dissable the auto bpm detection… it will save your bpm from your seratodj crates
ernie 9:21 PM - 19 May, 2016
Quote:
Quote:
*Update*
Originally I was attempting to manually change the BPM in Engine by highlighting the song with the wrong BPM then typing in the correct BPM in the BPM field. This did NOT work. In order to manually correct a BPM…

1. In Engine 1.5.1 Select and open the USB drive (on left hand side of screen.)
2. Select and open playlist
3. Highlight specific song with incorrect BPM
4. Right click and select File Information
5. Input correct BPM and click on the save icon (on the bottom right of screen).

It's frustrating that I need to go in and manually correct the wrong BPMs but at least it can be fixed and saved. The BPM analyzing in Engine 1.5.1 needs to be improved.


Dissable the auto bpm detection… it will save your bpm from your seratodj crates



Analyze BPM OFF on set up menu
Chino 11:36 PM - 19 May, 2016
^^^ Thanks DJ Ernie. I went in and turned off the Auto BPM Analyze function in Engine.
Chino 1:52 PM - 23 May, 2016
I'm testing SDJ 1.8.2 on OSX 10.11.5 . So far, its running well. SDJ now closes faster than before.


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)
Mr Wilks 3:30 PM - 28 May, 2016
Quote:
@FredrikA...the pads are made of a a silicon rubber. Similar to what the new Rane 57mkII pads feel like only much larger. They are really responsive and have a nice overall feel to them.

*UPDATE* Round 3 of the Denon MCx8000 testing has begun. Let me start of by THANKING Denon in particular Rich Muggle who is part of inBrand's Support team. Rich went above and beyond today to correct the distortion issue I was experiencing. Yes, it is frustrating when an expensive piece of DJ equipment does not work right. What is even more frustrating is that most companies neglect the customer support that is needed after a purchase has already been made.

Today Denon showed me what type of company they are. Their representative, Rich, personally called me to fix the issue. He listened, was knowledgeable and truly demonstrated that Denon cares about their customers. As it turns out, all I needed to do was update the controller's firmware. The new firmware is MCU 2061. I have not experienced any more distortion in the two additional hours of testing that I have done since updating the firmware.

This experience has taught me to appreciate good customer service. I will continue to buy products from companies like Denon, Rane and Serato. It also made me realize that sometimes I may be too critical of Serato. I was quick to blame SDJ when in fact all I needed was a firmware update. I agree that SDJ has some BIG shoes to fill. Scratch Live was and STILL IS an EXCELLENT DJ program. Is there room for improvement in SDJ? Yes, but I do see SDJ maturing into a stable, reliable DJ software program.


Okay... So i've experienced this today for the first time.

I did a gig for 4 hours and all went well. I then packed up and went to a second gig a few miles away and after an hour got distortion at 2ms. I increased to 5ms but after an hour it came back. I increased again to 10ms and it came back again. I had to go to 20ms and at the end of a 5 hour gig it was starting to go again.

I restarted the MCX8000 at the end of the night (as I couldn't while playing) and I could use it again at 2ms. I've been on the latest firmware since I bought it a month ago and this came from nowhere.

I'll try a factory reset and see if this helps as I have two more 7 hour gigs this weekend with it. I'm on 10.11.4 El Cap and nothing has changed in the month I've used it (apart from the install of Live 9 and a Push).

I'm dropping the link to the convo further up for reference serato.com
Cuervo 3:29 AM - 29 May, 2016
Ok, i been waiting for help, i sent an email to Denon DJ like 2 weeks ago and im still waiting. The first cue pad on the right deck is not solid, its like blinking the other 7 pads are ok i notice that only happens with a few colors like red or blue. Anyway i can live with that.
What i dont like and i do not know why is happening when i turn the headphones knob level or the split cue knob they change the channel level volume, or the channel EQ level. This happens every time that i turn the headphones know and even when i use the channel filters knob. I have the 2061 firmware im using a 15" macbook pro with Mavericks.
206 T.Roy 3:44 AM - 29 May, 2016
Can anyone speak to the quality of the Mic Preamps on this unit? One of my biggest complaints with the DDJ-SX is that I have to run it with an additional mixing board in order to have quality microphone sound for speeches, toasts, etc. The mic inputs on the SX would work sometimes, then other times start to distort or fade. This has been really frustrating when I require my mics to sound crisp and clean at all times. Thanks in advance!
acemc 8:17 AM - 30 May, 2016
The sound quality of the mic's on the 8000 is superb.
Far better than the SX/SX2 mic input's which are on the channel faders.
SG SOUNDS 10:18 AM - 30 May, 2016
Quote:
The sound quality of the mic's on the 8000 is superb.
Far better than the SX/SX2 mic input's which are on the channel faders.


What about the overall sound quality of the sound card compared to the SX/SX2? ive been told the 8000 have excellent sound quality
acemc 10:22 AM - 30 May, 2016
Drastic improvement over the pio SX/SX2 in sound quality. I could hear a difference at the club between when I played on the cdj2000's and the sx2. Now I can't hear any difference changing between the 2000's & mcx8000
206 T.Roy 10:26 AM - 30 May, 2016
Quote:
The sound quality of the mic's on the 8000 is superb.
Far better than the SX/SX2 mic input's which are on the channel faders.


Thank you!
SG SOUNDS 12:00 PM - 30 May, 2016
Quote:
Drastic improvement over the pio SX/SX2 in sound quality. I could hear a difference at the club between when I played on the cdj2000's and the sx2. Now I can't hear any difference changing between the 2000's & mcx8000


thanks...to me if this is the case the 8000 is the winner here...always wanted a controller that could sound just as good as my rane 62
SG SOUNDS 12:01 PM - 30 May, 2016
Quote:
Drastic improvement over the pio SX/SX2 in sound quality. I could hear a difference at the club between when I played on the cdj2000's and the sx2. Now I can't hear any difference changing between the 2000's & mcx8000


what about the SZ?
LJ_WOOLSEY 12:03 PM - 30 May, 2016
The SX mic is shocking i just got SX2 massive improvement but i will say my NS7ii mic sounded the best out any hardware iv ever used apart from Allen and Heath. So I'm guessing the Denon will be good. And from what i have heard sound quality is better on the denon and the output is louder (more head room)
Chino 5:40 PM - 30 May, 2016
The master and booth outs on the MCx8000 are loud and very clear sounding. The MICs also sound loud and clear

I had a weird issue with the MCx8000 at a gig yesterday. The jog wheels would not allow me to scratch when I hit the PLAY button. The needle drop function only worked occasionally too. I initially thought that I didn't have the VINYL button on but I did. It felt like the unit was stuck in SLIP mode. I tried powering off the controller but that didn't help. I also completely shutdown my computer and restarted. That did't work either. I tried using the controller in standalone mode and the issues where still there. Today I setup the MCx8000 at home and it works again. The only difference is that at home I don't have the MCx8000 hooked up to my DBX powered speaker optimizer. I'm running SDJ 1.8.2 on OSX 10.11.5. I also tried SDJ 1.9.0 at the gig but that didn't correct the issue. Thankfully, I always carry a backup system. Once again Scratch Live saves the day! I will continue testing this week.


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)
206 T.Roy 6:23 PM - 30 May, 2016
Quote:
The jog wheels would not allow me to scratch when I hit the PLAY button. The needle drop function only worked occasionally too


I had an experience like that once with my SX, and tried everything I could to fix the problem. In the end, the location I was playing at was directly situated under power lines with heavy radio tower activity as well. Turns out all of the electromagnetic waves in the air disabled all of the "touch" sensitive elements of my controller. Took it home and it worked perfectly. Just a thought.
Mr Wilks 10:13 PM - 30 May, 2016
Quote:
Quote:
The jog wheels would not allow me to scratch when I hit the PLAY button. The needle drop function only worked occasionally too


I had an experience like that once with my SX, and tried everything I could to fix the problem. In the end, the location I was playing at was directly situated under power lines with heavy radio tower activity as well. Turns out all of the electromagnetic waves in the air disabled all of the "touch" sensitive elements of my controller. Took it home and it worked perfectly. Just a thought.


I'm also used to get this with my SX. Issues like grounding and electromagnetic interference often caused jog wheel glitches. I used to have it stuck in search mode when moving the jiog wheel even those it wasn't selected.

It definitely sounds like the same issue and is a side effect of the capacitive jog wheels. I had it often in various venues with the SX but never at home.
Chino 10:46 PM - 30 May, 2016
^^^@ 206 T.Roy & Mr Wilks…Thanks for the responses. I spoke to a DJ friend of mine and he had the same thing happen with his Pioneer SX controller. He said it was due to a faulty ground in the venue he was at. My gig was inside a park's pavilion. It was an older building so the wiring was probably not grounded well.
DJ gsr 10:56 PM - 30 May, 2016
I have same issue faulty ground according to my monster power conditioner so I have fine a good outlet.
Thanks to my power conditioner.
Mr Wilks 11:50 PM - 30 May, 2016
Yeah. I used to complain in one venue about the grounding as my controller went a bit crazy.

Funny how these things show up when you're not expecting them.
skinnyguy 11:43 AM - 31 May, 2016
chino - i think i had the same issue at a gig recently. was working fine then suddenly wouldn't let me scratch. rebooted computer and controller. nada. adjusted the sensitivity all the way and that helped...i think. unless the situation fixed itself when i did that. when i went into the settings the sensitivity was at -3, i think? so i went max in the other direction....and worked fine. i thought maybe the ac in the room at the time was so cold that it may have affected the wheels.

unless it was a glitch of some sort.
Chino 3:05 PM - 31 May, 2016
I'm doing more outdoor events this summer. Hopefully, I won't experience any more platter issues related to faulty grounds.

Btw, I'm now testing SDJ 1.9.1 on OSX 10.11.5. I keep the pulse locker feature off.



mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)
Mr Wilks 4:19 PM - 31 May, 2016
Quote:
Btw, I'm now testing SDJ 1.9.1 on OSX 10.11.5. I keep the pulse locker feature off.



mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)


How's the testing going? I'm on 1.9.1 but not tried 10.11.5 yet.
Chino 5:29 PM - 31 May, 2016
^^^ So far so good (fingers crossed). SDJ is closing faster although I still get the occasionally beach ball when I close the program. I had some freezes with SDJ 1.8.2 and OSX 10.11.4 where I couldn't load a track. It happened after I left SDJ 1.8.2 on without any tracks playing for half an hour. The majority of the bugs have been addressed in OSX 10.11.5. I still keep my RANE gear completely off of El Capitan though. I run my RANE equipment on OSX 10.8.5. Controllers seem to work fine with OSX 10.11.5.
Mr Wilks 5:43 PM - 31 May, 2016
Quote:
^^^ So far so good (fingers crossed). SDJ is closing faster although I still get the occasionally beach ball when I close the program. I had some freezes with SDJ 1.8.2 and OSX 10.11.4 where I couldn't load a track. It happened after I left SDJ 1.8.2 on without any tracks playing for half an hour. The majority of the bugs have been addressed in OSX 10.11.5. I still keep my RANE gear completely off of El Capitan though. I run my RANE equipment on OSX 10.8.5. Controllers seem to work fine with OSX 10.11.5.


Sounds good. I also get the beachball when closing but it's not too bad it's it's just saving the database etc.

I've been installing an SSD into the SuperDrive bay today so that will make a difference for me.
LJ_WOOLSEY 6:38 PM - 31 May, 2016
The beachball hang on exit is a bug since 1.8.0 really fecking annoying for sure. Clicking the screen seems to speed it up.
Chino 7:01 PM - 31 May, 2016
Quote:

I've been installing an SSD into the SuperDrive bay today so that will make a difference for me.


That will definitely make a BIG difference. I installed a Samsung 512gb 850 EVO Pro in my 2009 MBP. Overall, programs open and close much faster and run better. I haven't had the chance to update my 2012 MBP yet. I plan on putting a Samsung 1TB 850 EVO Pro in it soon.
Cuervo 7:03 PM - 31 May, 2016
So nobody else is having that issue with the headphones Level knob? I cant touch it because it changes the channel Level, it goes to half the volume or even lower. Everything is up to date except Mavericks, im still with Mavericks because i works perfect with Serato SL.
It is a good idea to update to El Capitan?
DJ JuVi 8:09 PM - 31 May, 2016
@Chino I was already leaning heavily towards the mcx8000, but your thread definitely closed the deal for me. Now I just have to wait for a batch to finally arrive at my country... Thanks for everything, really.
Chino 8:58 PM - 31 May, 2016
Quote:
So nobody else is having that issue with the headphones Level knob? I cant touch it because it changes the channel Level, it goes to half the volume or even lower. Everything is up to date except Mavericks, im still with Mavericks because i works perfect with Serato SL.
It is a good idea to update to El Capitan?


Cuervo, I have tested the MCx8000 on OSX 10.8.5, 10.9.5 and I now run 10.11.5 (EL Capitan). I have not experienced the issue your describing. If your planning on using both SDJ and Scratch Live then I would recommend partitioning your hard drive. Try calling Denon support instead of emailing. You may receive a faster response from them that way. If you upgrade to El Capitan and the issue is still there then it may be hardware related.

@ DJ JuVi… glad I was able to help you. If you have any additional questions please post them. There is a really positive group of DJs here that will be happy to help you.


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)
Cuervo 9:28 PM - 31 May, 2016
Quote:
Quote:
So nobody else is having that issue with the headphones Level knob? I cant touch it because it changes the channel Level, it goes to half the volume or even lower. Everything is up to date except Mavericks, im still with Mavericks because i works perfect with Serato SL.
It is a good idea to update to El Capitan?


Cuervo, I have tested the MCx8000 on OSX 10.8.5, 10.9.5 and I now run 10.11.5 (EL Capitan). I have not experienced the issue your describing. If your planning on using both SDJ and Scratch Live then I would recommend partitioning your hard drive. Try calling Denon support instead of emailing. You may receive a faster response from them that way. If you upgrade to El Capitan and the issue is still there then it may be hardware related.

Thank you Chino, i am going to upgrade to El Capitan, i sold the TTM57SL and i am not using Serato SL anymore, if the update dont fix the problem then i'll call Denon customer service. I hope wont be a hardware problem... oh well!

@ DJ JuVi… glad I was able to help you. If you have any additional questions please post them. There is a really positive group of DJs here that will be happy to help you.


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)
Cuervo 12:51 AM - 1 June, 2016
Quote:
Quote:
@skinnyguy & dj Krazey Leo… My MCx8000 was part of the first batch of controllers sent out with an earlier firmware. You may already have the firmware version that I updated to. To check to see which version is on your controller:

1. Press and hold the VIEW button until your in the UTILITY menu
2. Scroll down until you see SYSTEM INFORMATION
3. Under SYSTEM INFORMATION you will see Engine Version & MCU Version
4. The latest Engine Version is 0143. The latest MCU Version is 2061.


Hello Everyone,

This is Chris from Denon DJ. Thanks Chino for posting your directions! Everyone, please follow it as it will help you navigate and view your firmware version on the controller.

If your MCX8000 has a firmware version that is below MCU version of 2057, which we find to be highly unlikely, then please contact Denon DJ technical support right away to rectify this - denondj.com.

Any distortion, latency, wave form or platter sensitivity issues can be rectified by reverting your MCX8000 controller back to its Factory Default settings.

To perform this..

1. Press and hold the VIEW button until you're in the UTILITY menu.
2. Scroll down until you see MAINTENANCE SETTINGS.
3. Under FACTORY DEFAULT, push in the SELECT/LOAD knob.
4. Turn the SELECT/LOAD knob until you see OK displayed.
5. Push in the SELECT/LOAD knob to revert your settings back to Factory Default.
6. Push in the VIEW button one time to exit these settings.

For any additional MCX8000 questions and help, review the following guides
Denon DJ MCX8000 - Video Tutorial - Watchwww.youtube.com
Denon DJ MCX8000 - Frequently Asked Questions - denondj.com
Denon DJ MCX8000 - How to Import and Analyze a Serato Crate for Engine - denondj.com

To contact Denon DJ Support, log onto denondj.com.


Hey Chris, what do you think about this?

Watchwww.youtube.com

Every single time when i turn the headphones level knob, it changes the channel level volume, as you can see in the video i have the latest Denon firmware. The first cue pad on the right hand deck does not light up, i can live with that but the channel level issue is not good, not good. I was using Mavericks with a mid 2013 15" mackbook pro with a 2.3GHz Intel Core i7 with 16 GB memory RAM, today i upgraded to El Capitan 10.11.5 and i got the same issue.
Is this a hardware defect? I know some guys had to send the controller back to the shop... I hope i wont have to do that... Man i miss my old set up, thats for sure.
Chino 2:15 AM - 1 June, 2016
^^^ @ Cuervo…I just watched your video. That definitely should not be happening. Make sure your on the latest firmware. If the problem persists then you may need a hardware replacement. If your in the States then you have a three year warranty as long as you bought the controller from an authorized Denon DJ dealer. You need to register your MCx8000 on the Denon website (denondj.com). Try calling Denon support and have them watch your YouTube video. I had an issue myself so I called Denon support directly. The Denon reps are knowledgeable and very helpful. My faulty controller was replaced under warranty. Good luck!
Chino 2:21 AM - 1 June, 2016
Btw, the # for Denon DJ support in the U.S. is 401 658 5766.
Cuervo 7:33 AM - 1 June, 2016
Quote:
Btw, the # for Denon DJ support in the U.S. is 401 658 5766.

Thank you Chino, I'm going to call today I live in Michigan, everything is update so I need to call Denon right away.
Mr Wilks 11:04 AM - 1 June, 2016
If you've not tried it already, government it a factory reset too. I tried that recently after it glitched out and it fixed it.

Then again, you'll need it replaced due to that cue point light anyway!
Cuervo 12:03 PM - 1 June, 2016
Quote:
If you've not tried it already, government it a factory reset too. I tried that recently after it glitched out and it fixed it.

Then again, you'll need it replaced due to that cue point light anyway!

I tried that already but thanks anyway.
ill call Denon when I get out from work.
Mr Wilks 7:36 PM - 1 June, 2016
Quote:
Quote:
If you've not tried it already, government it a factory reset too. I tried that recently after it glitched out and it fixed it.

Then again, you'll need it replaced due to that cue point light anyway!

I tried that already but thanks anyway.
ill call Denon when I get out from work.


Hahaha!

Government? I need to check my auto correct lol
Cuervo 12:50 AM - 4 June, 2016
Quote:
^^^ @ Cuervo…I just watched your video. That definitely should not be happening. Make sure your on the latest firmware. If the problem persists then you may need a hardware replacement. If your in the States then you have a three year warranty as long as you bought the controller from an authorized Denon DJ dealer. You need to register your MCx8000 on the Denon website (denondj.com). Try calling Denon support and have them watch your YouTube video. I had an issue myself so I called Denon support directly. The Denon reps are knowledgeable and very helpful. My faulty controller was replaced under warranty. Good luck!


Chino i cant call Denon because i am getting out late from work, tbh i need to take a day off to talk with the Denon people. Do you think if i take the controller back to guitar center they send it back to Denon or do i need to talk with Denon first?
Tomorrow if i have free time i'll go to guitar center or sunday to see what can i do.
I had to borrow a Rane 62 for a gig tonight and i have some events coming so i need a reliable controller or a mixer.
Ragman 1:20 AM - 4 June, 2016
Cuervo try GC first this weekend and see if they will swap you out for another MCX8000. They have a 30 day warranty in store. So hopefully you haven't exceeded that.
Ragman 1:23 AM - 4 June, 2016
If you're still within the 30 day warranty for GC, you might should think about getting the Pioneer DDJ-SX2. Just always remember with GC if you don't like the hardware, you can return within the 30 day period.
Cuervo 1:33 AM - 4 June, 2016
Quote:
If you're still within the 30 day warranty for GC, you might should think about getting the Pioneer DDJ-SX2. Just always remember with GC if you don't like the hardware, you can return within the 30 day period.

Thanks Chino, i don't like the SX but the S9 is awesome, I used the TTM57 and two Technics 1210M5G and tbh there's a big difference using a controller, you have all in one place but you loose the feeling, the traction. I sold my set up but I still have half of my vinyl collection.
Ragman 5:24 AM - 4 June, 2016
Quote:
Quote:
If you're still within the 30 day warranty for GC, you might should think about getting the Pioneer DDJ-SX2. Just always remember with GC if you don't like the hardware, you can return within the 30 day period.

Thanks Chino, i don't like the SX but the S9 is awesome, I used the TTM57 and two Technics 1210M5G and tbh there's a big difference using a controller, you have all in one place but you loose the feeling, the traction. I sold my set up but I still have half of my vinyl collection.

Yes I understand. I come from t/t's as well so I feel the same as you. The only thing I've found that comes close to that feeling is the NS7 series. I have the NS7 & the NS7III for that reason. Those controllers are the closest to giving you that tactile feel of moving platters with torque. But you lose some of the portability of smaller and/or lighter weight controllers.
Chino 2:42 PM - 4 June, 2016
Quote:
hino i cant call Denon because i am getting out late from work, tbh i need to take a day off to talk with the Denon people. Do you think if i take the controller back to guitar center they send it back to Denon or do i need to talk with Denon first?
Tomorrow if i have free time i'll go to guitar center or sunday to see what can i do.
I had to borrow a Rane 62 for a gig tonight and i have some events coming so i need a reliable controller or a mixer.


Cuervo, If your within the 30 day return policy for GC then definitely return it and get a new replacement controller. It will be faster that way. If not then call Denon support when you have a chance. I used my MCx8000 at a gig yesterday and it worked really well. It is definitely a very versatile controller. I ran in standalone mode the last hour of the gig.

I started DJing from vinyl too. There is definitely a difference in the feel of a controller Vs Technics 1200s(vinyl). That's why I hope Denon will make a MCx8000 MKII with direct drive moving platters. I like using controllers for mobile events like weddings, mitzvahs etc. BUT I still keep a pair of 1200s and Denon 3900s in my studio.
Chino 7:33 PM - 6 June, 2016
Has anyone tried connecting an iPAD directly into the USB 1 or USB 2 ports of the MCx8000? I may buy an iPad Pro to use specifically with the MCx8000. For multi-format gigs (like weddings, quinceaneras, mitzvahs, etc.) it would be easier to search for music on an iPad.
Mr Wilks 8:17 PM - 6 June, 2016
I haven't. I have one but have no music on it.

It would be great if the engine software for iPad was updated so it worked with the MCX.

If only (I know you're reading this Denon!).
HETTO 6:55 AM - 7 June, 2016
Hi everybody,
I'm new to this forum and new to Serato, because of the MCX purchase. So - Hello.
Thanks for this extensive thread, I've been scanning this regularly. Lot's of good info. And concerns too, but I must say I've been really lucky with my MCX.
First:
Quote:
Has anyone tried connecting an iPAD directly into the USB 1 or USB 2 ports of the MCx8000? I may buy an iPad Pro to use specifically with the MCx8000. For multi-format gigs (like weddings, quinceaneras, mitzvahs, etc.) it would be easier to search for music on an iPad.

Hi Chino. Believe it or not but this was a must for me. And the MCX finally was/is the piece of equipment that allows me to go whatever way I want (TT/CDJ, Serato, USB, IPad) and the experience and feel of operating it is just 'real'. (I tried à couple of smaller, cheaper controllers, but coming from TT and CDJ's that never cut it for me).

Anyway. Yes. I have the iPad hooked to the USB port of the MCX and I even have a small add-on controller hooked to the other USB port as well, which is seen by the iPad (app).
I have the feeling I shouldn't be shouting the name of the app on here? I don't want to cause trouble, I'm not against anything either.. This week I'm coming out with a seriously cool midi map for this app. (If you search for hetto vennik on YouTube you can see my DVS and hybrid setups I've had until now with the MCX).

RE: all the trouble and stuff going on with the MCX:
- I have had no distortions. I purchased mine 24th of April and immediately went to 2061 and Engine 1.5.1. Both were just out..
Not any 'real' trouble, to be honest. Practically everything from my list could be fixed:
- I agree on the cue (not pressed) brightness
- Using the prep list (engine) is buggy
- Engine needs to be updated and/or better bpm/sync interaction with the MCX. Really..
- I had massive trouble with analyzing and setting cue points in Serato and importing that in Engine. Many useless attempts. Stumbled on the 'how to' and thought "oh man, I've been doing it wrong!" But still no luck.
After contacting Denon support (contacted more than once andI did report my whole list)
I figured it out myself, it was something I suspected;
I can't import the analyzed+cue points files if they are aiff !! 99% of my collection is aiff.
Yesterday I tried an MP3 and an aiff and only the MP3 was successfully imported.
So, I told support..

Anyway. Thnx for this long and informative thread, and now (as usual) I've given a long answer. Lol.
Just starting to get to know Serato too.
HETTO 8:26 AM - 7 June, 2016
Oh, and about the cue Led's:
it's not easy to convince the support tech of the importance of changing it.
Plus i was told it's not easy to to fix/change, unfortunately. I don't know how close to 'impossible' that is, though.
He mentioned ppl were complaining about the Led's on an older Denon mixer in the past, saying the Led's were way to dimmed in the (not pressed) state (come to think of it now.. maybe there's a misunderstanding about "on vs off" there - right?)
So, at the least it's very important that everyone who want it changed reports it to support.

I also had 2 gigs in (half) sunlight and it was terrible - takes a lot of time and distraction for something normally simple and auto-pilot. And without sun, its bad enough already.
HETTO 10:45 AM - 7 June, 2016
Oh, and Chino one more thing RE:

Quote:
Has anyone tried connecting an iPAD directly into the USB 1 or USB 2 ports of the MCx8000? I may buy an iPad Pro to use specifically with the MCx8000. For multi-format gigs (like weddings, quinceaneras, mitzvahs, etc.) it would be easier to search for music on an iPad.


While using the DJPP app, you have (of coarse) full control over levels and everything imaginable.
But 2 weeks ago, for the first time i tried hooking up the ipad to the MCX without it - to play chill-out music from the web, two hours before the party started.
In this way the only control you have over the ipad/music = the master fader.
Didn't like that!
Mr Wilks 10:51 AM - 7 June, 2016
So it's does streaming audio? Hmmm. Interesting!
HETTO 11:02 AM - 7 June, 2016
Sorry, what does? In this case i was just on Safari.
Normally i play offline/dwnlded tracks only from the ipad.
But the app i use does allow streaming from Deezer (premium account) and can make use of dropbox and itunes match.
But again, i've only really used offline tracks that are on the ipad..
(don't know if you've read all my posts above, you could also check 'hetto vennik' on youtube,
i have 2 (crappy) vids of the MCX setup if you like to know more)
Grtz
acemc 11:53 AM - 7 June, 2016
Hetto, just to confirm.
Are u connecting the iPad to the TOP USB 1 & 2 ports??
I think this is what Chino is referring to, however it sounds to me like ur talking about controlling software on an iPad using the 8000 as a controller.
acemc 11:58 AM - 7 June, 2016
Actually, come to think of it. If the 8000 was capable of playing music from the iPad in that way, it'd probably only see the iPad as a usb stick anyway. So track searching. Would still be done on the 8000.
HETTO 11:59 AM - 7 June, 2016
Oh damn - you are right! I never even thought about trying THAT.
Quite sure this won't work though.
Yes i use the MCX as sound card/controller with or without 2 ch USB.
Funny.. Absolutely never thought about the top USB slots.
Sorry for any confusion guys!
HETTO 12:14 PM - 7 June, 2016
Ok, so i just tested that - ipad lightning-USB in USB slot 1 (top panel).
Nothing.
Audio comes from the ipad speakers, USB 1 red dot doesn't light up.
I did get a message on the ipad: "allow this device to access photos and videos?"
Nothing else.
(of coarse you can do this scenario with a HP out - cinch cable, but i have absolutely no doubt you guys know this ;-) )

So, no. And i must say it felt a bit 'wrong' plugging it ion this way - wouldn't want to fry either side of the lightning-USB cable. No idea if that's even possible btw..
HETTO 12:41 PM - 7 June, 2016
Can we not 'edit' posts on this forum?
i wanted to edit my first post saying at the top that i got on the question wrong;
i now read 'USB 1 and 2' as what they are - the top ones. I first read it thinking Chino was just calling the backside usb ports 1 and 2.
So again, sorry for the confusion and thanks for chiming in Acemc before this has gone (more) downhill...
Grtz
acemc 12:56 PM - 7 June, 2016
No problem Hetto.
Like I said, if it was capable of reading the idevice, browsing & selection would still probably have to be done on the 8000 anyway. So no real benefit doing that way
HETTO 1:59 PM - 7 June, 2016
Yeah, would be the same as a normal stick/drive that way.
Regarding USB 1&2 - i was already happy to find i can plug in one of my external HD's,
a 640GB one. I suppose the difference with the ones that don't work is that this one is Flash?
So for the 2 latest gigs i had my (Deep and Tech) House on a stick in USB1, and lot's of 80's 90's music from the HD in USB2. Good!
Chino 4:27 PM - 7 June, 2016
^^^ Thanks Hetto & AceMC for checking that out. It was just a thought. I was hoping that I could put a bunch of music on a iPad and search songs using the internal touch keyboard. I have a Sandisk 128GB Ultrafit 3.0 flash drive in the USB 1 port now. It works well. I DJ a lot of open format events that require me to play multiple music genres. A wireless keyboard or an IPad would be very helpful for music searches in general. Maybe a future version of the MCx8000 can include a keyboard on the screens or the ability to plug in a keyboard.
HETTO 6:09 PM - 7 June, 2016
Cool.
Yeah, I get that.
And you would think that wouldn't be so hard to implement with the hub and the Ethernet port etc..
Another thought springs to mind - I downloaded the Engine app on my iPad but haven't used it yet.
could the app not be made useful for this? Although I don't see how the app should see your stick without wifi/Bluetooth on the MCX?
I know the app hasn't been updated for a long time.
I see the 'connect ID' screen, and close the app. Lol. Don't know what to do with it yet.
Mr Wilks 7:10 PM - 7 June, 2016
I think the iPad Engine app was designed for the 3900 CD players but really want to see this updated so it works with the MCX.

It would be great if they did! Come on Denon... I know you're all reading this!
HETTO 7:19 PM - 7 June, 2016
..makes sense after the MCX and Engine 1.5 releases!
Chino 7:31 PM - 7 June, 2016
Quote:
I think the iPad Engine app was designed for the 3900 CD players but really want to see this updated so it works with the MCX.


I would also like the iPad Engine App improved so it can be used with the MCx8000. Any additional improvements to the music search function would be great. The standalone USB mode is excellent for small 2-3 hour events that don't require searching through a large music library.
Chino 7:41 PM - 7 June, 2016
Btw, bluetooth on a MKII version of the MCx8000 would be cool too. I could connect an IPad that way or even a wireless bluetooth PA system. That would make set up easier for outdoor events like block parties and wedding ceremonies.
Cuervo 8:05 PM - 7 June, 2016
Quote:
Quote:
hino i cant call Denon because i am getting out late from work, tbh i need to take a day off to talk with the Denon people. Do you think if i take the controller back to guitar center they send it back to Denon or do i need to talk with Denon first?
Tomorrow if i have free time i'll go to guitar center or sunday to see what can i do.
I had to borrow a Rane 62 for a gig tonight and i have some events coming so i need a reliable controller or a mixer.


Cuervo, If your within the 30 day return policy for GC then definitely return it and get a new replacement controller. It will be faster that way. If not then call Denon support when you have a chance. I used my MCx8000 at a gig yesterday and it worked really well. It is definitely a very versatile controller. I ran in standalone mode the last hour of the gig.


I started DJing from vinyl too. There is definitely a difference in the feel of a controller Vs Technics 1200s(vinyl). That's why I hope Denon will make a MCx8000 MKII with direct drive moving platters. I like using controllers for mobile events like weddings, mitzvahs etc. BUT I still keep a pair of 1200s and Denon 3900s in my studio.


Chino Denon sent me this yesterdad:


Thank you for contacting us.

We are currently experiencing an unusually high number of inquiries volume, and would like to apologize for the delayed response.

It is important to us to help you get up and running with your new product.

If your inquiry has not yet been resolved, please reply to this email with to let us know. You can also contact our support line directly at 401-658-3131, 8:30am to 6:30pm Mo-Fr (not including weekends or holidays).

It seems i am not the only one with the volume issue, the guy at Guitar Center told me that the TTM57 MK II has a similar issue for over a year, i hope Denon fix this soon.
Chino 8:15 PM - 7 June, 2016
^^^ I would just call Denon support directly. Denon support was able to resolve my issue by sending me a new replacement controller. IMHO Denon support works best when a customer calls instead of emailing.
Cuervo 8:21 PM - 7 June, 2016
Quote:
^^^ I would just call Denon support directly. Denon support was able to resolve my issue by sending me a new replacement controller. IMHO Denon support works best when a customer calls instead of emailing.


Ok, i am going to do that, i cant wait to use this monster in a gig.
GusGomez 1:51 PM - 13 June, 2016
I just got mine and it's pretty nice definitely a great unit my complaints a on/off Led's are confusing the other issue I don't like is that if I activate and effect (echo out) I can still hear the music on the headphones that leaves a lot of room for error if you forget to turn the effect off. It's surprising because the the NS7ii and NS7iii do not work that way.
Mr Wilks 2:17 PM - 13 June, 2016
Quote:
I just got mine and it's pretty nice definitely a great unit my complaints a on/off Led's are confusing the other issue I don't like is that if I activate and effect (echo out) I can still hear the music on the headphones that leaves a lot of room for error if you forget to turn the effect off. It's surprising because the the NS7ii and NS7iii do not work that way.


Interstitial as the SX does this with FX. I think it's the way the audio is routed in Serato.

The LEDs on the cue buttons are a killer. It's just crazy this passed QC.
Mr Wilks 2:22 PM - 13 June, 2016
**interesting
GusGomez 2:37 PM - 13 June, 2016
Quote:
Quote:
I just got mine and it's pretty nice definitely a great unit my complaints a on/off Led's are confusing the other issue I don't like is that if I activate and effect (echo out) I can still hear the music on the headphones that leaves a lot of room for error if you forget to turn the effect off. It's surprising because the the NS7ii and NS7iii do not work that way.


Interstitial as the SX does this with FX. I think it's the way the audio is routed in Serato.

The LEDs on the cue buttons are a killer. It's just crazy this passed QC.

It's frustrating that companies don't think of how big of a difference those little things make.
Mr Wilks 2:50 PM - 13 June, 2016
Yeah. I just hope LED brightness can be changed or they really shot themselves in the foot with that.

I've had it two months now and still don't know if they are on or off.
akakak 2:51 PM - 13 June, 2016
+1 for the ridiculously bright LEDs
acemc 2:54 PM - 13 June, 2016
Quote:
if I activate and effect (echo out) I can still hear the music on the headphones that leaves a lot of room for error if you forget to turn the effect off

^^^^^^ THIS ^^^^^
And......... in Engine mode the effect is completely killed when using x-fader!!
Chino 3:07 PM - 13 June, 2016
Hopefully, the CUE buttons brightness will be able to be changed in the next firmware version. We can also petition Denon directly to make the necessary changes.
akakak 3:11 PM - 13 June, 2016
Quote:
Hopefully, the CUE buttons brightness will be able to be changed in the next firmware version.


No one has confirmed that that is even possible.
acemc 3:22 PM - 13 June, 2016
Quote:
No one has confirmed that that is even possible.

This is true, It could actually be a manufacture fault, where the wrong led's were used.
Normally the hardware has 2 separate led's that differ in brightness (lumens).
So even though it seems like it's only one led going brighter & dimmer,
it's actually two, 1 switching off (brighter) & another switching on (dimmer) & vice-versa.
That's why you only have 2 midi states for most led's on controller's (0=off, 127=on).
Let's hold thumbs that this isn't the case here!!!
Mr Wilks 3:22 PM - 13 June, 2016
Quote:
Quote:
Hopefully, the CUE buttons brightness will be able to be changed in the next firmware version.


No one has confirmed that that is even possible.


True, but I've not really heard anything from them at all since the initial batches got released.

LED brightness can be changed on a lot of controllers via MIDI and/or firmware but they've not said anything about whether or not the MXC8000 cue buttons are included in this. They could just be a fixed state.

There has to be some control in firmware as something has to tell the state to be 'dim' or they would just turn off like a standard switched light.

I'm going to guess the dim state is set to 50% where is should be no higher than 10%. They should have a soft glow in the dark so there has to be something telling it to be at the dim state it's at.

Unless there's something other than firmware keeping them at 50%? If there's a resistor involved then we're screwed.
akakak 3:24 PM - 13 June, 2016
As acemc says, you don't know if they're dimming the LED or there's two LEDs. We won't know until someone from Denon pipes up.
Mr Wilks 3:32 PM - 13 June, 2016
Quote:
As acemc says, you don't know if they're dimming the LED or there's two LEDs. We won't know until someone from Denon pipes up.


Exactly. But they've been rather quiet recently so let's just hope there's a few things being worked on in firmware as we speak.

I'm going to guess there will be one coming soon as the StageLinq port will be getting its software to run video and lights so let's hope there's tweaks to the existing setup in the form of improvements.
Mr Wilks 3:34 PM - 13 June, 2016
I just realised we posted at the same time... Similar things!
Mr Wilks 3:50 PM - 13 June, 2016
Quote:
Quote:
No one has confirmed that that is even possible.

This is true, It could actually be a manufacture fault, where the wrong led's were used.
Normally the hardware has 2 separate led's that differ in brightness (lumens).
So even though it seems like it's only one led going brighter & dimmer,
it's actually two, 1 switching off (brighter) & another switching on (dimmer) & vice-versa.
That's why you only have 2 midi states for most led's on controller's (0=off, 127=on).
Let's hold thumbs that this isn't the case here!!!


I don't know if they'd admit if it was a manufacturing fault as there's no showstopping performance issues as such. I think they'd go with a "It's meant to be like that to see if the sunshine" positive spin.
The only controller I can remember being recalled from memory was the SZ but that was the performance on the jog wheels. The SX really got away with a modified firmware to get around the mic issue but that was still faulty hardware. Pio kinda fudged it and managed to cover the mic resistance issues but it was a close one and only improved it, not cured it.

When the final prototypes went to Denon so they can check they are happy with them, did anyone say "these lights are a bit bright seeing as they are meant to be off". Did anyone test them for a few weeks in a club environment? I think if they had they'd have come across a few design quirks that don't lend themselves to muscle memory very well.

Having a play, sync and loop and shift buttons on different sides while keeping the screen and pad modes the same sends me crazy.

Pressing shift then going to a secondary option around the screens is different per side. Also the sync and loop buttons are swapped. I keep exiting the loop on one deck instead syncing.
Commonly used buttons really should be the same both sides. I suppose many may like that the buttons are moved about depending if tour playing a song on deck A or deck B but I like uniformity. I like to not have to concentrate on what I'm pressing and put that energy into a performance rather than be aware of buttons locations as they've changed since I've started up the last song.
Chino 4:07 PM - 13 June, 2016
Since SDJ now has the ability to be MIDI mapped, I decided to try to remap the CUE buttons to be completely OFF when not pressed and completely ON when pressed on. It didn't work. I also called Denon support today to see if they knew a way to MIDI map the controller so the CUE buttons could function that way. The Denon rep I spoke to didn't know if it could be done or not. Apparently, Denon is aware of the situation with the CUE buttons BUT there is no ETA as to when a firmware fix will be available. From what I gathered from the Denon Rep, a firmware fix is possible but "he doesn't know when or if a firmware fix will become available". The Denon Rep stressed the need for patience.

MY recommendation is that if enough Denon customers make A LOT of noise to urge Denon to make the necessary changes then perhaps Denon will do so.
acemc 4:40 PM - 13 June, 2016
Quote:
From what I gathered from the Denon Rep, a firmware fix is possible

Great news!!
Thanks Chino.
HETTO 9:08 PM - 13 June, 2016
Yeah, about the CUE Leds - i mentioned in a post above support told me it would be hard to change, exact words are:
"Unfortunately the brightness of the LED’s are not something which can be easily adjusted and I think is a matter of preference."
And then a part about users of an older Denon mixer that asked for a brighter-dimmed state..

So that does not sound as impossible! I hope everyone requests this, as i only see people agreeing on this online.
acemc 9:09 PM - 13 June, 2016
Where to request it though?
HETTO 9:15 PM - 13 June, 2016
I opened a ticked and mailed Denon support - Not the way to go, you think?
(i had about 5 things in the ticked and eventually 6)

Maybe Chino's idea to petition is a good one? I'd want to put my vote, but how do we achieve this?
acemc 9:23 PM - 13 June, 2016
Quote:
I decided to try to remap the CUE buttons to be completely OFF when not pressed and completely ON when pressed on. It didn't work

This just proves that there is two different led's for the on & off state.
Serato is only switching one led on & off. The other (dimmer led) is constantly staying on!!
We need to find out the midi value for those secondary led's, then we could modify the XML to switch off those led's.
HETTO 9:36 PM - 13 June, 2016
^ makes sense.
It's not in the midi legend, I'm quite sure.
I suppose you guys know there's a downloadable midi legend for a while?
I asked for one when there wasn't one around yet,
It's put on the 'my products' page now as well.

(Btw: At first, I was thinking this part of the MCX might not be mappable at all - like quite some other parts as que/mix ratio, headphone volume and of coarse the mic. stuff etc
Which makes sense for those buttons/knobs to me, because it's a standalone mixer as well).
acemc 9:46 PM - 13 June, 2016
If u look at the midi list Denon provided, you'll notice there are quite a few number jumps between certain buttons on the same channels. Eg decks & mixer are ch's 1,2,3,4. Pfl button number is 27 which obviously controls the bright pfl led. There is no number 26,28 or 29. Any one of those could possibly control the dimmer pfl led. I'm gonna try play with midi ox & see what I can figure out.
Mr Wilks 9:47 PM - 13 June, 2016
I has a look at the MIDI legend when they put it up to see this exact reason. Shame but it's just for the basic controls.
HETTO 9:52 PM - 13 June, 2016
Yeah, many unused numbers on a silly amount of midi channels! ;-)
Chino 11:03 PM - 13 June, 2016
Quote:
Yeah, many unused numbers on a silly amount of midi channels! ;-)


I think Denon is reserving some of the MIDI channels for the upcoming Stagelinc protocol. I was able to MIDI map SDJ to have the CUE button turn brighter(as if it is pressed on) but I could not completely turn the CUE lights off. I do believe there are two separate LED lights for the CUE buttons. No matter what I tried, the CUE buttons remained lit.
HETTO 12:19 PM - 14 June, 2016
Quote:

I think Denon is reserving some of the MIDI channels for the upcoming Stagelinc protocol. I was able to MIDI map SDJ to have the CUE button turn brighter(as if it is pressed on) but I could not completely turn the CUE lights off. I do believe there are two separate LED lights for the CUE buttons. No matter what I tried, the CUE buttons remained lit.


Yeah, Stagelinq makes sense there. Yes, must be two leds (i mapped the cue led's as well and get the same results)
the next question is if we can access it. Maybe not, and maybe that's the reason why it isn't an easy fix for Denon!?
skinnyguy 4:45 PM - 14 June, 2016
What I'd really like, and is most likely impossible, is to change the echo buttons into mic on/off switches, and the on/off switch into an echo button that affects both mics simultaneously.
acemc 4:49 PM - 14 June, 2016
I'm unable to map any of the 'mode' buttons of the 8000.
I checked and the mode buttons do actually send midi data, so this could be a Serato bug / limitation. Another interesting thing is that there are other buttons that dim in the default mapping, but only switch on & off if I manually map them. This seems to suggest that there are actually some led's that have a fully on, off & dim state too.
A combination of limited midi functionality from Serato and incomplete midi data supplied to us from Denon leaves us in a situation where we can't even solve problems for ourselves.
After the dropping large cash on this controller, we're still at the mercy of Serato & Denon!!
DJ JuVi 5:39 PM - 14 June, 2016
It just amazes me that they still do that "never-perfect trick". We finally get (what i believe to be) the controller we've all been waiting for, just to find this little thing that no dj would have over-looked if been consulted with.
Instead of giving us that perfect unit, they'll release a better one, called mcx10000 (..) next year.
Me as a customer, maybe I should stick to my 3900 (the perfect unit in its category, no doubt) and wait the usual 3 mcx generations like i should've done in the past (dns-4500, and so on).
Not adding anything to the discussion lol, just really don't like denon's silence so far. Hope they'll fix it tho.
HETTO 6:15 PM - 14 June, 2016
First I want to say 2 things:
- I still love my MCX and I'm not leaving it, even with the Christmas tree dimmed cue led's. ;-)
- this exact thread here is the most informative one about the MCX on the whole interwebz,
Afaik. Really good.


Quote:
I'm unable to map any of the 'mode' buttons of the 8000.
I checked and the mode buttons do actually send midi data, so this could be a Serato bug / limitation. Another interesting thing is that there are other buttons that dim in the default mapping, but only switch on & off if I manually map them. This seems to suggest that there are actually some led's that have a fully on, off & dim state too.
A combination of limited midi functionality from Serato and incomplete midi data supplied to us from Denon leaves us in a situation where we can't even solve problems for ourselves.
After the dropping large cash on this controller, we're still at the mercy of Serato & Denon!!


- about the modes: this seems to be a specific trick and could be hard to do, depending on the software support/implementation. I didn't map in Serato, but I know from MIXXX that you'd have to it in a java script because the pads send the same midi messages in all modes.
I mapped the modes in my iOS app, but it was easy for me since the developer listened and implemented pad modes.
Of course since it all works in Serato already, you should be able to replicate or map it yourself, unless they kept it 'under the hood', maybe with a difficult Java kind of approach?

- about the led's - true. And it's remarkable too that in 'no mapping' state, all those led's are really dimmed - exept for the que ones, these are brighter already!
Once you map the others, then they become on or off, instead of dimmed, I noticed.
HETTO 6:19 PM - 14 June, 2016
Quote:
What I'd really like, and is most likely impossible, is to change the echo buttons into mic on/off switches, and the on/off switch into an echo button that affects both mics simultaneously.


Would make more sense, but these buttons for sure aren't midi mappable and that would likely be because of the (fixed) internal hardware routing.
Chino 6:28 PM - 14 June, 2016
Quote:

about the led's - true. And it's remarkable too that in 'no mapping' state, all those led's are really dimmed - exept for the que ones, these are brighter already!
Once you map the others, then they become on or off, instead of dimmed, I noticed.


I was hoping that we could just change the MIDI mapping for the CUE button brightness ourselves but apparently it's not possible.

Denon (if your listening) we NEED a firmware fix for the CUE button brightness ASAP!!! Since we are on the topic of improvements… Engine needs some love too!
acemc 6:40 PM - 14 June, 2016
I also still love the 8000. If only serato & denon would play open cards with us, we could very possibly sort our own problems, instead of us wishing on a star that maybe someday they'll assist.
DenonNewbie 7:08 AM - 16 June, 2016
Hi everyone , 2 weeks ago I got this amazing Denon controller, but when I opened, I found out 1 huge and deep scratch in the back of the controller, plus it looked like it was packaged in a rush, so I went back to GC! And they did exchanged for another one. So the second unit I did updated to latest firmware, and seems like it's working fine, I did got a couple of screen freezes while using SDJ, but it went away after changing the USB port in my pc, a W10. Now after following this discussion, I'm wondering if a got the first batch, that can maybe give me issues in the future ? I'm still 2 weeks away from the 30 days deadline, I just been really busy, to tested for long enough. So my question to you gentlemens, is: is there anything that I should be looking out in the unit before I meet the deadline at GC? I'm just worry that I gonna get stuck with a unit that maybe will be defectous from the beginning . (Since I'm asuming it's the first batch) the guy at GC told me that he wasn't sure if this was part of the first order that they got, he just knew that they have been sitting there for over a month . I bought it on June 30th. And have a Lenovo y50 Windows 10 , SDJ. Thank you all and sorry if is a silly question. But wanted to be informed before time goes by. Thank you in advance.
akakak 7:15 AM - 16 June, 2016
If it's faulty it will be covered under warranty for at least a year so I wouldn't worry.
Mr Wilks 8:00 AM - 16 June, 2016
In the UK they come out 4 weeks later than other places like the states and Australia yet my batch number was lower than some of the first ones shipped.

Other than some free screen freezes on Windows 10 when I first got it it's been issue free. I've never had a problem under Mac in the month I've used it with it. Not so much as a stutter.

I did get the distortion over time issue but a factory reset cured that and it never came back.

Don't worry. It's a great controller with a few design quirks but you'll see past it. It's great fun to use and is the best controller out there.
bru la fu 11:04 AM - 16 June, 2016
Hey everyone, I'm just catching up with this thread as I received my mcx8000 a couple of weeks ago and used it at a wedding in Saturday night.

I love the machine, I just had one issue at the got and that was after 5 hours where the music started to get choppy and then grind to a halt.

I'm presuming this is the similar issue that some other guys had. I initially thought it was the speakers but I was able to use the mic no problem and could hear the distortion coming through the headphones when cueing the track.

I'll do a factory reset and see what happens. Is there anything else I should be doing (im in the UK too)

Cheers

Bruce
Mr Wilks 5:38 PM - 16 June, 2016
Quote:
Hey everyone, I'm just catching up with this thread as I received my mcx8000 a couple of weeks ago and used it at a wedding in Saturday night.

I love the machine, I just had one issue at the got and that was after 5 hours where the music started to get choppy and then grind to a halt.

I'm presuming this is the similar issue that some other guys had. I initially thought it was the speakers but I was able to use the mic no problem and could hear the distortion coming through the headphones when cueing the track.

I'll do a factory reset and see what happens. Is there anything else I should be doing (im in the UK too)

Cheers

Bruce


I've only ever has that once and it was with Serato. Give it a factory reset and see how it goes.

Strangely it happened weeks after getting it too. Glad to see you're enjoying it. I love it still.
ernie 7:18 PM - 16 June, 2016
Quote:
Quote:
Hey everyone, I'm just catching up with this thread as I received my mcx8000 a couple of weeks ago and used it at a wedding in Saturday night.

I love the machine, I just had one issue at the got and that was after 5 hours where the music started to get choppy and then grind to a halt.

I'm presuming this is the similar issue that some other guys had. I initially thought it was the speakers but I was able to use the mic no problem and could hear the distortion coming through the headphones when cueing the track.

I'll do a factory reset and see what happens. Is there anything else I should be doing (im in the UK too)

Cheers

Bruce


I've only ever has that once and it was with Serato. Give it a factory reset and see how it goes.

Strangely it happened weeks after getting it too. Glad to see you're enjoying it. I love it still.


Try to adjust the Audio latency to 10
Mr Wilks 7:21 PM - 16 June, 2016
It could work for him but in my issue it crept back in again after half an hour. I raised it again and after half an hour it came back so again I went up until it was at maximum and it was just creeping in towards the end of the 5 hour gig.
bru la fu 7:59 PM - 16 June, 2016
Quote:
Quote:
Hey everyone, I'm just catching up with this thread as I received my mcx8000 a couple of weeks ago and used it at a wedding in Saturday night.

I love the machine, I just had one issue at the got and that was after 5 hours where the music started to get choppy and then grind to a halt.

I'm presuming this is the similar issue that some other guys had. I initially thought it was the speakers but I was able to use the mic no problem and could hear the distortion coming through the headphones when cueing the track.

I'll do a factory reset and see what happens. Is there anything else I should be doing (im in the UK too)

Cheers

Bruce


I've only ever has that once and it was with Serato. Give it a factory reset and see how it goes.

Strangely it happened weeks after getting it too. Glad to see you're enjoying it. I love it still.


Cheers, I'll try that tonight.

I also see that some Macs have usb issues, so I'll have a play with it.

I'll report back my findings. Thanks again :)
Mr Wilks 8:31 PM - 16 June, 2016
Quote:
Quote:
Quote:
Hey everyone, I'm just catching up with this thread as I received my mcx8000 a couple of weeks ago and used it at a wedding in Saturday night.

I love the machine, I just had one issue at the got and that was after 5 hours where the music started to get choppy and then grind to a halt.

I'm presuming this is the similar issue that some other guys had. I initially thought it was the speakers but I was able to use the mic no problem and could hear the distortion coming through the headphones when cueing the track.

I'll do a factory reset and see what happens. Is there anything else I should be doing (im in the UK too)

Cheers

Bruce


I've only ever has that once and it was with Serato. Give it a factory reset and see how it goes.

Strangely it happened weeks after getting it too. Glad to see you're enjoying it. I love it still.


Cheers, I'll try that tonight.

I also see that some Macs have usb issues, so I'll have a play with it.

I'll report back my findings. Thanks again :)


I've not had any issues with a 2012 Mac but Windows I has issues. I think it's driver related.
djrobmac1 10:09 PM - 16 June, 2016
Was so excited to buy this controller at launch and put my trust back into Denon after all these years. All started off so well but to be honest the lack in any firmware update to address the issues that have been mentioned in this thread time and time again is quite frankly disappointing.

Denon?
Mr Wilks 10:20 PM - 16 June, 2016
Honestly, it's still a great controller.

Looking at previous firmware releases they come every two months so there will be another one.

The cue lighting may not be fixed with firmware so who know? It's still a great controller though.
bru la fu 11:35 PM - 16 June, 2016
Yeah, Played with it for over 90 minutes tonight and recorded it all...No issues at all.

Im used to the mirroring, Im getting used to the cue lights (lol), its a real solid piece of kit.

Kinda wish they would open up channels 3&4 for VSL (currently on 1&2 work) so I could use 1 & 2 for engine, not a major hassle though.
Mr Wilks 12:21 AM - 17 June, 2016
Quote:
Kinda wish they would open up channels 3&4 for VSL (currently on 1&2 work) so I could use 1 & 2 for engine, not a major hassle though.


This would be great. We just need to nag Serato on that.

The rest is just learning really and you seem to be getting on just fine. I've got the Magma flight case comino in the morning as they are all in stock now. They are very expensive at £144 but suppose I need one. I've been taking it in its cardboard box to gigs.
Mr Wilks 12:22 AM - 17 June, 2016
*coming in the morning
d:raf 6:17 AM - 17 June, 2016
I've been checking out this unit for a little bit; it's like a Numark NV and a Pioneer SZ got in a Brundle telepod together. Nice to know what to look for if I end up getting one.


Very helpful thread :)
ernie 7:08 AM - 17 June, 2016
I use my mine every weekend on my mobile gigs and i'm very happy it performs well no issue... i use serato and engine
dj Krazey leo 9:26 AM - 17 June, 2016
+100 great controller so far no issues with Serato and engine all I wish for is that we will be able at some point to use an iPad for search and give us the sync bars like Serato I've gotten been spoiled not using any headphones
Chino 2:11 PM - 17 June, 2016
Quote:
Was so excited to buy this controller at launch and put my trust back into Denon after all these years. All started off so well but to be honest the lack in any firmware update to address the issues that have been mentioned in this thread time and time again is quite frankly disappointing.


Actually Denon has been coming out with firmware updates regularly (1.1, 1.2, etc.) within a couple of months of eachother. They have been steadily addressing issues and making overall improvements to the MCx8000. I would definitely like the brightness of the CUE buttons changed BUT the MCx8000 is still a GREAT controller as is. I use it weekly at mobile gigs. Denon just needs to continue improving Engine. I'm also interested to see how Stagelinq works.
Chino 2:18 PM - 17 June, 2016
Btw, summer NAMM is around the corner so maybe Denon is waiting to roll out a new firmware update then. I hope they finally release their Stagelinq product too.
Mr Wilks 2:54 PM - 17 June, 2016
Hey Denon...

Both of these buttons are turned "off". Please fix it.

drive.google.com
HETTO 4:13 PM - 17 June, 2016
Guys, I thought I had figured out a possible workaround for the time being, for the CUE led's.
I think it will fail though and it might not be possible. But still - here's a thought:
Some led's 'blink' on occasions/buttons, right?

I was thinking a blinking CUE on state, might be better than an 'on' on state - you might notice the blinking better than just (127/full) on.
However, since this CUE handling is all about being really quick, without thinking, waiting to notice the blinking might take too long - fail.
And there's another thing; I asked someone from Denon on the Denon FB page about the control nr for blinking and he said it doesn't exist. (It's unfindable in the midi legend too).
But of coarse it can be done cause it happens with Serato for sure and also with Engine (?), right?
I told that the Behringer CMD series use note nr 2 for blinking. But he said he didn't know of this and that it doesn't work like this on the MCX.

I thought I'd just share this anyway, maybe some of you see something in this and maybe it is a doable workaround?
Mr Wilks 4:40 PM - 17 June, 2016
If there's two LEDs inside these I'm just going to rip one out or cover one.

Massive design fail happened here... Grrr.
HETTO 4:44 PM - 17 June, 2016
Quote:
If there's two LEDs inside these I'm just going to rip one out or cover one.

Massive design fail happened here... Grrr.


Haha, yeah thought about that too for a sec.
Let's see who's the first with a YouTube tutorial for that procedure ;-)
HETTO 4:45 PM - 17 June, 2016
... Or an actual service..
Mr Wilks 4:50 PM - 17 June, 2016
an iFixit style breakdown of it!

Saying that, I did that on the Denon forums (with pics) after I replaced some buttons that broken on the X900 mixer and they removed it as I had my say about the design of the buttons and how weak they was.

They denied the thread existed and I had screen caps of it! I lost faith then so this is my first Denon unit since. I hope they can fix it but if not I'll mod it myself.
HETTO 4:57 PM - 17 June, 2016
Needs to go underground then! ;-)

... Back on topic ➡️
Chino 5:03 PM - 17 June, 2016
Quote:
If there's two LEDs inside these I'm just going to rip one out or cover one.

Massive design fail happened here... Grrr.[/quote

I had a similar idea. I already tried removing the top metal panel. There is a secondary plastic panel that has to be removed to get to the LED lights inside the CUE buttons. I was not brave enough to remove the secondary panel just yet.
Mr Wilks 5:04 PM - 17 June, 2016
Quote:
Quote:
If there's two LEDs inside these I'm just going to rip one out or cover one.

Massive design fail happened here... Grrr.[/quote

I had a similar idea. I already tried removing the top metal panel. There is a secondary plastic panel that has to be removed to get to the LED lights inside the CUE buttons. I was not brave enough to remove the secondary panel just yet.


Interesting.

10/10 for research!!!
HETTO 5:10 PM - 17 June, 2016
Quote:
Quote:
If there's two LEDs inside these I'm just going to rip one out or cover one.

Massive design fail happened here... Grrr.[/quote

I had a similar idea. I already tried removing the top metal panel. There is a secondary plastic panel that has to be removed to get to the LED lights inside the CUE buttons. I was not brave enough to remove the secondary panel just yet.


How brave! I did this once on a secondhand €180.- controller, but I just don't have the guts to do this with the MCX. (At least not now).
Hope the real fix will be there sooner.
HETTO 7:08 PM - 18 June, 2016
Btw: the echo on the mic is just on/off isn't it? Or am I missing something?
It would be useful to tap to bpm or set the ms's or something.
I suppose we can forget that happening, if it can't be done now? Or maybe thru the utility menu - echo - bpm/ms ?

I don't use a mic myself, but I hooked one up at a gig on the MCX already once,
And I could see this happening here and there with an MCX whose lines should be in tempo with echo.
The only way I can see this made possible now is hooking up the MCX on another mixer and connect the mic there.
HETTO 7:36 PM - 18 June, 2016
Edit - an MC whose words (lines) should have an echo/delay, but the echo should definitely be matched to the tempo.
acemc 3:35 AM - 19 June, 2016
Quote:
If there's two LEDs inside these I'm just going to rip one out or cover one.

Well, if you're gonna go to that extreme & open it up, you might as well just change it out for a slightly dimmer led. At least that way you still have a fully functional controller.
To be honest, that's exactly what I'm gonna do if Denon don't sort this issue out.
bru la fu 9:58 PM - 20 June, 2016
Quote:
Quote:
Kinda wish they would open up channels 3&4 for VSL (currently on 1&2 work) so I could use 1 & 2 for engine, not a major hassle though.


This would be great. We just need to nag Serato on that.

The rest is just learning really and you seem to be getting on just fine. I've got the Magma flight case comino in the morning as they are all in stock now. They are very expensive at £144 but suppose I need one. I've been taking it in its cardboard box to gigs.


Thats exactly how I've been carrying mine. Im looking into making a decent carry bag for it....It'll be a WIP as Im fairly handy with a sewing machine. I'll see how I get on.
Mr Wilks 10:45 PM - 20 June, 2016
My Magma flighcase came today. it's bigger than it should be.

Nice though. The one I had fist had to go back as it was damaged.

The Magma CTRL case looks good. I had one for the SX.
GusGomez 11:41 PM - 20 June, 2016
Quote:
My Magma flighcase came today. it's bigger than it should be.

Nice though. The one I had fist had to go back as it was damaged.

The Magma CTRL case looks good. I had one for the SX.

I using the Magma CTRL Case for DDJ-Sz

www.zzounds.com
Mr Wilks 11:53 PM - 20 June, 2016
www.juno.co.uk

They are out now for the MCX
GusGomez 11:59 PM - 20 June, 2016
Quote:
www.juno.co.uk

They are out now for the MCX


Dope! But if you have one for the SZ don't waste your money just use that one Ive had no issues with mine
Mr Wilks 12:06 AM - 21 June, 2016
Definitely. This Magma one is too big. It could have been made a little smaller.
bru la fu 4:34 PM - 21 June, 2016
Quote:
www.juno.co.uk

They are out now for the MCX


Oh that looks decent and a decent price too.
Chino 5:18 PM - 21 June, 2016
*UPDATE*

I'm noticing some BIG improvements to how the Denon MCx8000 runs with Public Beta SDJ 1.9.2. in MY setup. The wave forms are MUCH smoother now. Music searches happen faster and smoother as well. The music scroll bar cursor color has changed too. It's easier to see now. There was a specific pitch bug in the MCx8000 that was fixed. Overall, there are lots of improvements included with this maintenance update. It's definitely worth checking out!


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD partitioned HD OSX 10.11.5 (EL Capitan) Nvidia Ge Force GT 650M 1024MB
Ragman 3:56 AM - 22 June, 2016
Good to know. Thanks for the update Chino.
ernie 7:11 PM - 22 June, 2016
Quote:
*UPDATE*

I'm noticing some BIG improvements to how the Denon MCx8000 runs with Public Beta SDJ 1.9.2. in MY setup. The wave forms are MUCH smoother now. Music searches happen faster and smoother as well. The music scroll bar cursor color has changed too. It's easier to see now. There was a specific pitch bug in the MCx8000 that was fixed. Overall, there are lots of improvements included with this maintenance update. It's definitely worth checking out!


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD partitioned HD OSX 10.11.5 (EL Capitan) Nvidia Ge Force GT 650M 1024MB

Thanks for the update looking forward to the final version
acemc 5:18 PM - 23 June, 2016
Quote:
The music scroll bar cursor color has changed too

That's stange, it's still blue on mine. What colour is yours?
The pitch+shift has been sorted out - I'm really happy about that!!!
KdjLeon 5:51 PM - 23 June, 2016
Out of interest ...
Can you assign fx to the mic channels ??
I can see the echo (how is this?)
I have a denon mc6000mk2 and radio mics are way to hot .. Fx is only the echo built it ..
I just wondered if you can route a fx with serato to the mic channel .. Ps pionner won't do this on a Ddj-sx :(
acemc 5:58 PM - 23 June, 2016
Can't apply SDJ fx to the mic sadly.
Also no inbuilt fx except echo on mic.
Mr Wilks 6:44 PM - 23 June, 2016
The FX are built inside Serato but the mic output comes from the hardware. It's the same with the DDJ-SX so the mic can't be routed.

Would be good to see one day though.
Chino 8:57 PM - 23 June, 2016
Quote:
That's stange, it's still blue on mine. What colour is yours?
The pitch+shift has been sorted out - I'm really happy about that!!!


Previously the scroll cursor(all the way to the right of the SDJ screen) was a dark gray. In SDJ Public Beta 1.9.2 it is now a lighter gray with more contrast. It is now easier to see especially when your scrolling through a large music library.
KdjLeon 10:30 AM - 24 June, 2016
RE: Mic FX routing

thats a shame, but not unexpected... would be a fantastic feature !! not just karaoke but for beat boxing, vocal looping cleaver chaps
Mr Wilks 1:29 PM - 24 June, 2016
Quote:
RE: Mic FX routing

thats a shame, but not unexpected... would be a fantastic feature !! not just karaoke but for beat boxing, vocal looping cleaver chaps


It would be great. If Serato could have a routing option for the mic channel that runs through it it would be great.
acemc 3:52 AM - 25 June, 2016
Also allow us to route our vinyl / cds through the software, to allow the use of effects on our external media. I know this can be done because the timecode signal goes to the software. So there's no real reason why we can't route our vinyl thru
Chino 12:15 AM - 27 June, 2016
Happy to report that the MCx8000 performed flawlessly at my two outdoor events this weekend. I was able to run the USB latency in SDJ at 5ms. I DJed completely standalone for the last hour of today's event too.

The only annoyance…. wait for it…...was the brightness of the CUE buttons of course! It's extremely hard to tell whether they are on or not in daylight. I'm eagerly checking the Denon website weekly in hopes of a firmware fix!!
Cardiac 3:57 AM - 28 June, 2016
Hey Guys I haven't found out an answer to one question I have been trying to research. I understand the MCX8000 only comes with three effects is limited to Serato as well or if using Serato DJ you have access to all the effects it comes with. So far I am feeling the MCX8000.
akakak 7:09 AM - 28 June, 2016
I don't understand the question. When using Serato you have access to all the FX.
HETTO 7:57 AM - 28 June, 2016
I think this is what you want to know:

- in Engine USB mode you only have 3 dedicated Denon FX (and 2 channels USB max)
- With Serato you have all Serato FX available (and 4 channel max)
Or you can use the unit with, for example, 2 ch USB and 2 ch Serato
- No, the MCX is not limited to Serato at all, but it is made for it/with Serato, so the intergration is fantastic
HETTO 3:07 PM - 28 June, 2016
Forgot to mention trying to make clear Serato is the best and obvious choice of software;

- the onboard screens only work with Serato (a.t.m. At least)
- cool Serato stuff like the new Pitch & time is tailor made as well as Flip etc is all there
djbrulafu 9:55 PM - 28 June, 2016
Quote:
Happy to report that the MCx8000 performed flawlessly at my two outdoor events this weekend. I was able to run the USB latency in SDJ at 5ms. I DJed completely standalone for the last hour of today's event too.

The only annoyance…. wait for it…...was the brightness of the CUE buttons of course! It's extremely hard to tell whether they are on or not in daylight. I'm eagerly checking the Denon website weekly in hopes of a firmware fix!!


This is great news. Are you still managing to log into the Denon Dj website.

Ive registered my MCX8000 and got in once, but cant get into the forums!
Ragman 10:06 PM - 28 June, 2016
Ever since Denon started using Numark support, the Denon forums are gone.
djbrulafu 10:49 PM - 28 June, 2016
Quote:
Ever since Denon started using Numark support, the Denon forums are gone.


Aaah ok, that makes sense! I registered the unit, but I cant even log into my account. Don't suppose there is any need to then!
djbigz 11:18 PM - 28 June, 2016
Quote:
Quote:
Happy to report that the MCx8000 performed flawlessly at my two outdoor events this weekend. I was able to run the USB latency in SDJ at 5ms. I DJed completely standalone for the last hour of today's event too.

The only annoyance…. wait for it…...was the brightness of the CUE buttons of course! It's extremely hard to tell whether they are on or not in daylight. I'm eagerly checking the Denon website weekly in hopes of a firmware fix!!


This is great news. Are you still managing to log into the Denon Dj website.

Ive registered my MCX8000 and got in once, but cant get into the forums!



Site was deleted by accident back in April by their hosting company..

www.bbc.com
Mr Wilks 1:28 PM - 29 June, 2016
I had an issue last week where I couldn't log into the Denon site with my username and password to check for firmware updates. It seems to be okay now but it wasn't recognising it for some reason.
djbrulafu 1:35 PM - 29 June, 2016
Quote:
I had an issue last week where I couldn't log into the Denon site with my username and password to check for firmware updates. It seems to be okay now but it wasn't recognising it for some reason.


Thats exactly whats happening with me. I even requested a new password, they keep saying its been emailed, but nothing has arrived.

I'll persevere...
djbrulafu 1:41 PM - 29 June, 2016
Quote:
I had an issue last week where I couldn't log into the Denon site with my username and password to check for firmware updates. It seems to be okay now but it wasn't recognising it for some reason.


Soooo....any updates then? Lol
Mr Wilks 2:10 PM - 29 June, 2016
There wasn't as of Sunday but I'd expect something in the near future if they're listening to our gripes!
HETTO 4:47 PM - 29 June, 2016
The Denon Facebook group (the public one) is a way to connect too. I'm sure I've heard
Paul Dakeyne or someone else from Denon say they are busy with setting up a new Denon forum, how to do it and such, because of the lost data.
HETTO 5:24 PM - 29 June, 2016
NEWS FLASH!
Don't know how many of you have heard it already, but there's finally some info about the Ethernet port on the MCX; Serato DJ Soundswitch

www.digitaldjtips.com

There's a video too, if you scroll down in the link. I'm not totally getting it right now, they don't explain the software, hardware or MCX8000 connection or interaction. But it's clear MCX8000's are used in the video.. :-)
HETTO 5:26 PM - 29 June, 2016
... There's a hardware box involved apparently.
Cuervo 9:26 PM - 29 June, 2016
Quote:
Quote:
Quote:
@skinnyguy & dj Krazey Leo… My MCx8000 was part of the first batch of controllers sent out with an earlier firmware. You may already have the firmware version that I updated to. To check to see which version is on your controller:

1. Press and hold the VIEW button until your in the UTILITY menu
2. Scroll down until you see SYSTEM INFORMATION
3. Under SYSTEM INFORMATION you will see Engine Version & MCU Version
4. The latest Engine Version is 0143. The latest MCU Version is 2061.


Hello Everyone,

This is Chris from Denon DJ. Thanks Chino for posting your directions! Everyone, please follow it as it will help you navigate and view your firmware version on the controller.

If your MCX8000 has a firmware version that is below MCU version of 2057, which we find to be highly unlikely, then please contact Denon DJ technical support right away to rectify this - denondj.com.

Any distortion, latency, wave form or platter sensitivity issues can be rectified by reverting your MCX8000 controller back to its Factory Default settings.

To perform this..

1. Press and hold the VIEW button until you're in the UTILITY menu.
2. Scroll down until you see MAINTENANCE SETTINGS.
3. Under FACTORY DEFAULT, push in the SELECT/LOAD knob.
4. Turn the SELECT/LOAD knob until you see OK displayed.
5. Push in the SELECT/LOAD knob to revert your settings back to Factory Default.
6. Push in the VIEW button one time to exit these settings.

For any additional MCX8000 questions and help, review the following guides
Denon DJ MCX8000 - Video Tutorial - Watchwww.youtube.com
Denon DJ MCX8000 - Frequently Asked Questions - denondj.com
Denon DJ MCX8000 - How to Import and Analyze a Serato Crate for Engine - denondj.com

To contact Denon DJ Support, log onto denondj.com.


Hey Chris, what do you think about this?

Watchwww.youtube.com

Every single time when i turn the headphones level knob, it changes the channel level volume, as you can see in the video i have the latest Denon firmware. The first cue pad on the right hand deck does not light up, i can live with that but the channel level issue is not good, not good. I was using Mavericks with a mid 2013 15" mackbook pro with a 2.3GHz Intel Core i7 with 16 GB memory RAM, today i upgraded to El Capitan 10.11.5 and i got the same issue.
Is this a hardware defect? I know some guys had to send the controller back to the shop... I hope i wont have to do that... Man i miss my old set up, thats for sure.


"UPDATE"

My controller has a hardware issue. Denon sent me a brand new Denon MCX 8000, yesterday i used it for 4 hours with Serato DJ and Engine and it works perfect.

Im still using Mavericks with my DJ mbp... Are you guys using El Capitan?
Chino 9:40 PM - 29 June, 2016
@ Hetto... Looks like the SoundSwitch interface box/software is separate from what Denon is offering with Stagelinq. Both seem very interesting! The SoundSwitch hardware/software works directly with SDJ. I'm still not sure how the Denon Stagelinq is going to work other than it plugs directly into the Ethernet port of the MCx8000. I do hope Denon's Stagelinq will also work directly with SDJ AND Engine.

@ Cuervo… I run SDJ 1.9.1 on OSX 10.11.5 (EL Capitan). It runs smooth. I am also testing the SDJ Public Beta 1.9.2 on EL Capitan. So far SDJ 1.9.2 has LOTS of improvements to stability, and GUI enhancements!!


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD partitioned HD OSX 10.11.5 (EL Capitan) Nvidia Ge Force GT 650M 1024MB
Mr Wilks 12:46 AM - 30 June, 2016
Quote:
@ Hetto... Looks like the SoundSwitch interface box/software is separate from what Denon is offering with Stagelinq. Both seem very interesting! The SoundSwitch hardware/software works directly with SDJ. I'm still not sure how the Denon Stagelinq is going to work other than it plugs directly into the Ethernet port of the MCx8000. I do hope Denon's Stagelinq will also work directly with SDJ AND Engine.


Yeah, soundswitch is different to StageLinq but both seem very similar in their approaches.

It will be interesting on both fronts and hope Denon has included SDJ as well as Engine compatibility.
HETTO 5:15 AM - 30 June, 2016
Quote:
Quote:
@ Hetto... Looks like the SoundSwitch interface box/software is separate from what Denon is offering with Stagelinq. Both seem very interesting! The SoundSwitch hardware/software works directly with SDJ. I'm still not sure how the Denon Stagelinq is going to work other than it plugs directly into the Ethernet port of the MCx8000. I do hope Denon's Stagelinq will also work directly with SDJ AND Engine.


Yeah, soundswitch is different to StageLinq but both seem very similar in their approaches.

It will be interesting on both fronts and hope Denon has included SDJ as well as Engine compatibility.


Yes, indeed. We actually still don't know anything about Stagelinq now. Lol. Although It were all MCX8000's in that video.
Certainly interesting stuff, this. In the line of what you are saying - let's hope both will be compatible then, in the way Engine can now read Serato analyzed tracks too..
Versipellis 8:15 AM - 30 June, 2016
Does the MCX8000's screens have any sort of phase metering like on CDJs?
acemc 10:59 AM - 30 June, 2016
Im really exited about SoundSwitch.
Although the 8000 hasn't been specifically mentioned, you can clearly see it being used in the promo video.I doubt that's just coincidence. Sadly the whole Stagelinq thing has been kept way too hush. No-one really seems to be giving any specifics or timeframes. At least with SoundSwitch we know what to expect & they're giving us a date. Big ups to Serato for incorporating this into their software!!
acemc 11:00 AM - 30 June, 2016
Quote:
Does the MCX8000's screens have any sort of phase metering like on CDJs?

Sadly not.
Mr Wilks 1:25 PM - 30 June, 2016
Quote:
Im really exited about SoundSwitch.
Although the 8000 hasn't been specifically mentioned, you can clearly see it being used in the promo video.I doubt that's just coincidence. Sadly the whole Stagelinq thing has been kept way too hush. No-one really seems to be giving any specifics or timeframes. At least with SoundSwitch we know what to expect & they're giving us a date. Big ups to Serato for incorporating this into their software!!


They did say that StageLinq is coming in the summer but kow that by giving any actual dates is risky in case trees hold-ups. It's better to have a time frame like Q2 etc as it's less hassle when delays hit.

SoundSwitch is a product that's almost ready so it more advanced in it development than StageLinq. They will both be out during the summer so will be an interesting time, we wait for ages for a product like this and two arrive at the same time!

I can understand how Denon are keeping their cards close to their chest, just as this company did until last week!

SoundSwitch will probably launch first... unless StageLinq is imminent.
Mr Wilks 1:28 PM - 30 June, 2016
Also I'm patiently waiting for Mojaxx to drop his MCX8000 review on DJ City's YouTube channel. It was due last week so any day now we'll see it.

It's due any day now and just know he'll pick it apart with his positive vs negative points. If he spots the LED issue he'll report it. This will get clarification from Denon on where they are with it.
acemc 1:29 PM - 30 June, 2016
Quote:
They did say that StageLinq is coming in the summer but kow that by giving any actual dates is risky in case trees hold-ups. It's better to have a time frame like Q2 etc as it's less hassle when delays hit.

Makes sense, never really thought about that.
A bit more detail would be welcome though.
Mr Wilks 1:30 PM - 30 June, 2016
Quote:
Also I'm patiently waiting for Mojaxx to drop his MCX8000 review on DJ City's YouTube channel. It was due last week so any day now we'll see it.

It's due any day now and just know he'll pick it apart with his positive vs negative points. If he spots the LED issue he'll report it. This will get clarification from Denon on where they are with it.


Maybe this is why there's a delay? Maybe StageLinq is going to be shown off?

Or maybe there's new firmware addressing something he's noticed?

Just a thought haha!
acemc 1:33 PM - 30 June, 2016
Agreed - Mojaxx does thorough product reviews.
HETTO 1:55 PM - 30 June, 2016
Nice looking forward to that review.

In the meantime Digital DJ Tips have released the second (video) review on the 8000 out of the serie of four. This one is about the MCX / Serato interaction.
Mr Wilks 3:34 PM - 30 June, 2016
Quote:
Nice looking forward to that review.

In the meantime Digital DJ Tips have released the second (video) review on the 8000 out of the serie of four. This one is about the MCX / Serato interaction.


...and Mark dropped his recently on DJ Worx (but his original review got trashed so he summerised).

djworx.com
HETTO 3:55 PM - 30 June, 2016
Thnx, will have a look
d:raf 2:30 AM - 1 July, 2016
A couple of questions I haven't seen asked yet:

1. Can you record from the external sources that you plug into this?

2. If so, in the case of vinyl how good are the phono preamps? If I can rip vinyl with this, I can finally retire my Xone DX for good...
acemc 3:38 AM - 3 July, 2016
Quote:
1. Can you record from the external sources that you plug into this?

Yes you can. Just setup the 8000 as your record input in your recording software.
Quote:
2. If so, in the case of vinyl how good are the phono preamps?

I've ripped a couple of my records & i think it sounds great!!
Dj lafont 11:56 AM - 3 July, 2016
anyone knows when there going have microphone with echo on the serato dj software
Ragman 12:09 PM - 3 July, 2016
Quote:
anyone knows when there going have microphone with echo on the serato dj software

I would think that's more of a hardware feature right? I could be wrong though but I thought the hardware manufacturers would need to build in an internal echo that's not software based.
acemc 12:13 PM - 3 July, 2016
The 8000 does have an echo for the mic,
I'm not sure why you'd want Serato to do this?
Mr Wilks 5:36 PM - 3 July, 2016
Exactly.

Denon got around the fact there's no software FX on the mic by adding one themselves. They saw a limitation in the way Serato routes the audio and came up with a solution.

It would be good if the echo was adjustable so the timing could be reduced but it's shows they was thinking about the MCs and mobile jocks that do karaoke.

It may not be perfect but they showed ingenuity by expanding further than Serato allowed and also let's the echo work on Engine.

Now if Serato allowed FX on their mic. Wow!
Mr Wilks 6:18 PM - 3 July, 2016
Did anyone catch Mojaxx's MCX8000 review?

youtu.be

I guess he's seen a few of out comments on the LEDs etc :)
HETTO 9:00 PM - 3 July, 2016
Haha, yeah I saw it.
Good review, but I was pretty tired and he is quick! - putting as much info as possible into the least amount of time. Lol.
d:raf 8:37 PM - 4 July, 2016
Quote:
Quote:
1. Can you record from the external sources that you plug into this?

Yes you can. Just setup the 8000 as your record input in your recording software.
Quote:
2. If so, in the case of vinyl how good are the phono preamps?

I've ripped a couple of my records & i think it sounds great!!


Thanks :). Two more in the "+" column.

Does it give you the option to record from the mic input as well, either during mixing or separately?
djbrulafu 8:52 PM - 4 July, 2016
Quote:
Quote:
Quote:
1. Can you record from the external sources that you plug into this?

Yes you can. Just setup the 8000 as your record input in your recording software.
Quote:
2. If so, in the case of vinyl how good are the phono preamps?

I've ripped a couple of my records & i think it sounds great!!


Thanks :). Two more in the "+" column.

Does it give you the option to record from the mic input as well, either during mixing or separately?


It definitely records the mic as it recorded my mic usage a few weeks ago. Whether or not you can switch it off. I don't know.
acemc 9:35 PM - 5 July, 2016
Quote:
It definitely records the mic as it recorded my mic usage a few weeks ago.

Interesting - So there is a way to route the mic through the sound card to the computer.
I haven't tried to record the mic yet, thanks for the info.
mattdub 11:37 PM - 6 July, 2016
Quote:
Quote:
Quote:
You must select the songs from inside your crate to drag and drop into the Engine software


Hi Numark Chris.

Happy you guys are hanging out here and collecting feedback and giving advice. It's greatly appreciated.

I tried this but I can't drag anything into the engine software from Serato's crates. I get a cross. I can only drag from outside Serato. I'm not sure if there's an issue with dragging and dropping them on Windows 10 but I get nothing on 1.8.2 or 1.9.

There an issue somewhere. I'll tray again later. I'm currently gigging with it for the first time at the moment.

This thing going is loud! It sounds amazing and much better than the SX it's replaced.

The cue buttons really need toning down in the firmware as the orange "off" state of the outer two is as bright as the blue "on" state of the inner two! They should have a subtle glow rather than the brightness they have.

Other than that, I'm finding the odd thing I'd like to request as a feature update but I'll mention that later.

I'm enjoying it (but the mirrored layout is playing havoc as it looks like the SX but only on one side!).


Hi Mr. Wilks,

I'm glad to hear that you are enjoying the MCX so far, though I'm sorry you're still having trouble with the Engine software.

As NumarkChris stated earlier, you certainly can drag and drop music from your Serato crates into Engine, but do not drag the crate itself. Only the songs inside.

Also, please note and make sure you are only dragging supported music files into Engine:

Supported Media

WAV: 44.1kHz, 16bit/24bit Stereo
AIFF: 44.1kHz, 16bit/24bit Stereo
MP3: CBR/VBR 44.1kHz, Stereo 32kbps – 320 kbps
AAC: CBR/VBR 44.1kHz, Stereo 64kbps – 320 kbps

If anyone requires further technical support with the MCX8000 or the Engine software, please feel free to reach out to our support team through the Denon website - www.denondj.com

I hope this helps!


NUMARKCHRIS
NUMARKCOREY
MR WILKS

I am also experiencing the same issue. Is there a known fix yet?

Windows 10
SDJ 1.9
Mr Wilks 6:29 AM - 7 July, 2016
Quote:
Quote:
Quote:
Quote:
You must select the songs from inside your crate to drag and drop into the Engine software


Hi Numark Chris.

Happy you guys are hanging out here and collecting feedback and giving advice. It's greatly appreciated.

I tried this but I can't drag anything into the engine software from Serato's crates. I get a cross. I can only drag from outside Serato. I'm not sure if there's an issue with dragging and dropping them on Windows 10 but I get nothing on 1.8.2 or 1.9.

There an issue somewhere. I'll tray again later. I'm currently gigging with it for the first time at the moment.

This thing going is loud! It sounds amazing and much better than the SX it's replaced.

The cue buttons really need toning down in the firmware as the orange "off" state of the outer two is as bright as the blue "on" state of the inner two! They should have a subtle glow rather than the brightness they have.

Other than that, I'm finding the odd thing I'd like to request as a feature update but I'll mention that later.

I'm enjoying it (but the mirrored layout is playing havoc as it looks like the SX but only on one side!).


Hi Mr. Wilks,

I'm glad to hear that you are enjoying the MCX so far, though I'm sorry you're still having trouble with the Engine software.

As NumarkChris stated earlier, you certainly can drag and drop music from your Serato crates into Engine, but do not drag the crate itself. Only the songs inside.

Also, please note and make sure you are only dragging supported music files into Engine:

Supported Media

WAV: 44.1kHz, 16bit/24bit Stereo
AIFF: 44.1kHz, 16bit/24bit Stereo
MP3: CBR/VBR 44.1kHz, Stereo 32kbps – 320 kbps
AAC: CBR/VBR 44.1kHz, Stereo 64kbps – 320 kbps

If anyone requires further technical support with the MCX8000 or the Engine software, please feel free to reach out to our support team through the Denon website - www.denondj.com

I hope this helps!


NUMARKCHRIS
NUMARKCOREY
MR WILKS

I am also experiencing the same issue. Is there a known fix yet?

Windows 10
SDJ 1.9


As you can see, I reported a fault with it and the response was As NumarkChris stated earlier, you certainly can drag and drop music from your Serato crates into Engine so there's instant denial there that there's an issue with Windows 10 after I've reported it.

So...

I got on to support in teh UK and they confirmed it after they followed my steps that there was an issue. They said they would send the details for ward to help with bug squishing.

Two months I've had this unit now and still no fix.

Maybe worth sending an email to support and copy in this thread and the post above by sorting the link address using the "permalink".

UK support confirmed there was a problem as they could reproduce it.
HETTO 7:36 AM - 7 July, 2016
Guys, On the Denon FB page someone addressed this as well on the 29th of June.
(Scroll to that date to find it).
Paul (from Denon) replied he'd spoken to the Product Team in the US. The fix is there in the next version of Engine. He than says the new update should be there in a couple of days, but that apparently got delayed - otherwise it would be here now.
Should be very soon though!
HETTO 7:38 AM - 7 July, 2016
.. I'm talking about the Win 10 / import issue btw...
Mr Wilks 10:19 AM - 7 July, 2016
29th June? Whoooah!

I reported this back in early May! Glad it's getting looked at and hopefully there's a few other fixes in there too.

I'm looking forward to it.
HETTO 12:01 PM - 7 July, 2016
Yeah, I also reported the Serato to Engine analyzed tracks transfer bug WAY earlier.
I have this bug with my aiff files on OS X.
Hope the update will soon be there.
Chino 12:19 PM - 7 July, 2016
I know this is off topic but I wanted to take the time to wish the RANE employees all the best!! I just got back from my vacation in Miami to the news of Rane being sold. I'm still in shock!!!
mattdub 1:44 PM - 7 July, 2016
Quote:
29th June? Whoooah!

I reported this back in early May! Glad it's getting looked at and hopefully there's a few other fixes in there too.

I'm looking forward to it.


So... oddly enough, I can confirm that you can drop and drag out of Rekordbox on Win 10. I mean it should be difficult, all that is being transferred is the file location on the hard drive. The files themselves are not being moved. You can also drag to Serato from Rekordbox. What I have been doing is keeping my RB tight and mirroring my SDJ and E1.5 from there.
mattdub 1:45 PM - 7 July, 2016
Quote:
Quote:
29th June? Whoooah!

I reported this back in early May! Glad it's getting looked at and hopefully there's a few other fixes in there too.

I'm looking forward to it.


So... oddly enough, I can confirm that you can drop and drag out of Rekordbox on Win 10. I mean it should be difficult, all that is being transferred is the file location on the hard drive. The files themselves are not being moved. You can also drag to Serato from Rekordbox. What I have been doing is keeping my RB tight and mirroring my SDJ and E1.5 from there.


***Shouldn't
Mr Wilks 2:44 PM - 7 July, 2016
Serato to Engine works on Mac now but it's broken on Win 10. It's there already but there's a bug which they said they'll fix.

I've not seen any issues with any other app.
DJ JuVi 1:39 PM - 8 July, 2016
Aiight, so I finally got the MCX8000!!!!!!!
Done with being jealous of all ya'll lol

Now, seriously - what do you guys think about the cases out there?
I mean, UDG got the bags, non of them is really made for the MCX, you gotta make adjustments (yes, I bought the Urbanite FlightBag, the more expensive one, thinking of returning it). Magma got the CTRL bag, but there's no Magma retailer in my area. Then you got the option to buy a case, a thing I have mixed feelings for.

What do you think?
mattdub 1:57 PM - 8 July, 2016
Quote:
Aiight, so I finally got the MCX8000!!!!!!!
Done with being jealous of all ya'll lol

Now, seriously - what do you guys think about the cases out there?
I mean, UDG got the bags, non of them is really made for the MCX, you gotta make adjustments (yes, I bought the Urbanite FlightBag, the more expensive one, thinking of returning it). Magma got the CTRL bag, but there's no Magma retailer in my area. Then you got the option to buy a case, a thing I have mixed feelings for.

What do you think?


The Magma cases look great, especially the low profile one. I like the idea using the backpack style bag they have for the SX and SZ. There are plenty of online retailers that will ship.
Mr Wilks 2:00 PM - 8 July, 2016
Congrats!

It's a brilliant bit of kit and you won't be disappointed.

As for a case... I bought the Magma flight case but it's a bit big. They could easily have made it 3 or 4 inches smaller but hey-ho.

Oddessy is the case I wanted. They did the FZ8000 (I think) it it looked perfect as it was a slimline case bit wasn't available in the UK.
mattdub 5:51 PM - 9 July, 2016
After doing a radio show last night with this unit for the first time, a couple things stand out. The biggest thing that Is the unsupported mp3s, seems that I have a large bit of them that will not run in engine and standalone was the biggest seller for me. I hope they can push an update asap for that. Also, it ate my headphone 1/4 adapter lol. When I pulled out my headphones, the tip of the quarter-inch adapter was lodged in the controller. Luckily, it has the 3.5 jack that I could use. Already called Guitar Center and they will swap the unit out. Anyone else have that issue? One of the best features however, was that we had three DJs going B2B, one using SDJ and the other two running on 2 usbs. Seamless transitions, everyone can mix into the other no problem. Drum pads are great. This is a great unit and will be better for my uses if the can get this mp3 thing sorted,
djbrulafu 6:29 PM - 9 July, 2016
It looks like this has turned into the unofficial MCX8000 thread! Sorry Chino...lol

Just wanted to post this issue here, just incase anyone else has had it or seen it.

I have a 128gb USB 3.0 stick and when I load a long mix up on the left deck, play it, it plays fine...until....I load a track into deck 2.

Anyone else able to recreate this?

youtu.be
Mr Wilks 6:32 PM - 9 July, 2016
I've not had they issue with the jack plug but it's heppened before on a different mixer a few years back.

I think it's just a loose tip on the adapter that wasn't noticed.

I've got all my mp3s supported in my engine so could be worth checking they are mp3s as there's a file that's that's not supported. I'll have to have a look.
Chino 8:16 PM - 9 July, 2016
Quote:
It looks like this has turned into the unofficial MCX8000 thread! Sorry Chino...lol

Just wanted to post this issue here, just incase anyone else has had it or seen it.

I have a 128gb USB 3.0 stick and when I load a long mix up on the left deck, play it, it plays fine...until....I load a track into deck 2.

Anyone else able to recreate this?


@ dj brulafu…. I'm just glad we have a place to discuss the MCx8000 and all things Denon.

I use a Sandisk 128GB 3.0 Ultrafit flash drive with the MCx8000. I have a 17min and a 15min mix loaded unto the drive. I tried to recreate your issue but I am able to load a track and play it on either deck. How long is your mix? Maybe there is a size limitation in standalone mode?
djbrulafu 8:38 PM - 9 July, 2016
Quote:

@ dj brulafu…. I'm just glad we have a place to discuss the MCx8000 and all things Denon.

I use a Sandisk 128GB 3.0 Ultrafit flash drive with the MCx8000. I have a 17min and a 15min mix loaded unto the drive. I tried to recreate your issue but I am able to load a track and play it on either deck. How long is your mix? Maybe there is a size limitation in standalone mode?


@Chino Yeah, Im glad too.

This is the usb flash drive I have.

goo.gl

The file I loaded up was a 70 minute mix and it plays without any issue on its own (in all honesty I wouldnt be playing or mixing from a large mix into another track), but when I took loaded up another track say 7m long, it caused an issue. I might just do a factory reset and see how that runs.

What was strange is that when you reload the same long mix in again, it doesnt play it properly. Only when you switch the machine off and on again.

Does your load times etc look similar to mine or are mine quite slow in comparison to you
Chino 8:51 PM - 9 July, 2016
^^^ That looks exactly like the drive I have. My load times vary depending on the length of the track. Overall a 3.0 flash drive will read faster than a 2.0 flash drive even if your still using a 2.0 usb slot (like the one on the MCx8000). A 70 minute track is really long. In the future it may help to keep mixes under 30minutes. A factory reset will probably be a temp fix.
djbrulafu 9:10 PM - 9 July, 2016
I've just loaded up a couple of REALLY long tracks - a 5 hour mix I was given by a dj at Mambo in Ibiza and a 100 minute mix that I did and both tracks are running along nicely.

I wonder if its maybe just that specific track that the 8000 isnt playing well. Looking back, the time it ran fine on its own, it was via serato and this is the first time I've played it off the USB drive.

goo.gl
Chino 9:29 PM - 9 July, 2016
^^^ Did you analyze the mix in Engine before playing it off of the USB? I have found that playing off of the USB drives works best if the mix/tracks are analyzed in Engine first.
djbrulafu 9:34 PM - 9 July, 2016
^^^ Yeah, I've been struggling to analyse them off my mac, as it kept crashing, but its worked off my Win10 PC which is weird. I might give it a try and see how it goes.

Other than that Im loving it.

I do have a pair of Technics SL1210's away being serviced just now and I was wondering, for the odd occasion that I wheel them out, I could just route them through my SL1 box and run SSL (which I still have on this machine) and use them with the MCX8000.
Chino 8:01 PM - 10 July, 2016
Quote:

I do have a pair of Technics SL1210's away being serviced just now and I was wondering, for the odd occasion that I wheel them out, I could just route them through my SL1 box and run SSL (which I still have on this machine) and use them with the MCX8000.


You can run it like that BUT it may be easier just to purchase the DVS upgrade. That way you can run the 1200s directly into the MCx8000. Personally, I prefer SSL for DVS. I completely understand why you would want to run it via a Rane SL1 box.
dj Krazey leo 1:09 AM - 11 July, 2016
I've had my mcx 8000 since the first batch came out and I love it, so far i took it to a couple of gigs and it worked flawlessly but today i was home decided to power it up for a practice run when i noticed a blue line on the left screen of the unit does anyone have any idea what this is ? I did a factory reset and it still didn't go away I tried to update the firmware again but it says my firmware is updated can someone help me out with this? Thanks in advance.
Ragman 2:11 AM - 11 July, 2016
You need to contact customer support. Sounds like a pixel problem on your screen.
dj Krazey leo 5:31 AM - 11 July, 2016
Ok thanks I appreciate it
acemc 7:10 AM - 11 July, 2016
Quote:
This is a great unit and will be better for my uses if the can get this mp3 thing sorted,

I think the mp3 issue is with tracks that don't have a sample rate of 44100.
No problem if you're using Engine, as it will notify you of the tracks that aren't supported.
It's a big problem if you have guest dj's that just bring their usb sticks.
In essence it ruins the whole 'stand alone' feature of the unit,
coz obviously no dj's that don't own a 8000 will be using Engine.
mattdub 1:28 PM - 11 July, 2016
Quote:
Quote:
This is a great unit and will be better for my uses if the can get this mp3 thing sorted,

I think the mp3 issue is with tracks that don't have a sample rate of 44100.
No problem if you're using Engine, as it will notify you of the tracks that aren't supported.
It's a big problem if you have guest dj's that just bring their usb sticks.
In essence it ruins the whole 'stand alone' feature of the unit,
coz obviously no dj's that don't own a 8000 will be using Engine.


Exactly my issue. I run a radio show and other parties where we bring in guest. Most of the time, venues have standard pio gear and this is not an issue. However, this unit is extremely convenient for my show in standalone vs. lugging 1200's and most just bring their sticks. Also what was odd is engine loaded and hand full of track and when I brought them up on the unit, it came up as file type not supported. Anyone with that?
acemc 6:31 PM - 11 July, 2016
Quote:
engine loaded and hand full of track and when I brought them up on the unit, it came up as file type not supported

I have had this happen to me too.
Sometimes it doesn't even say 'not supported' it just won't load the track.
Seems like both Engine software & 8000 firmware are in need of an update.
DJ E 4:56 PM - 12 July, 2016
what up guys I'm a new DJ and i tying to find somewhere to upload my videos do you guys know some where i can store my audio content?
akakak 6:11 PM - 12 July, 2016
SoundCloud?
bru la fu 6:20 PM - 12 July, 2016
Quote:
what up guys I'm a new DJ and i tying to find somewhere to upload my videos do you guys know some where i can store my audio content?


What akakak says but you'll get a better response of you start a new thread and not in this one which is mainly about the denon mcx8000. 👍
Cuervo 7:28 PM - 12 July, 2016
Is DVS available on channel 1 and 2? I have a Technics SL-DZ1200 and i would like to use it, i use mixemergency thats why i want to use channel 1 or 2.
Chino 7:54 PM - 12 July, 2016
^^^ @ Cuervo... Yes, DVS is available on Channel 1 and 2. You will need to purchase the DVS upgrade from Serato if you haven't done so already. I also use Mix Emergency. Mix Emergency is ONLY available on channel 1 and 2.
LJ_WOOLSEY 7:54 PM - 12 July, 2016
Quote:
what up guys I'm a new DJ and i tying to find somewhere to upload my videos do you guys know some where i can store my audio content?

Do you really need to post this in every thread 🖕🏻
Cuervo 8:03 PM - 12 July, 2016
Quote:
^^^ @ Cuervo... Yes, DVS is available on Channel 1 and 2. You will need to purchase the DVS upgrade from Serato if you haven't done so already. I also use Mix Emergency. Mix Emergency is ONLY available on channel 1 and 2.


How do you activate the DVS on channel 2? I already have the DVS but i can only use it on channel 3 and 4.
Chino 8:43 PM - 12 July, 2016
^^^ @ Cuervo…Sorry but I need to correct myself. On the MCx8000, DVS is upgrade ready for Channel 3 and 4 ONLY. I just double checked the denon website too. Once again Mix Emergency is ONLY available on Channel 1 and 2.
Cuervo 8:50 PM - 12 July, 2016
Quote:
^^^ @ Cuervo…Sorry but I need to correct myself. On the MCx8000, DVS is upgrade ready for Channel 3 and 4 ONLY. I just double checked the denon website too. Once again Mix Emergency is ONLY available on Channel 1 and 2.


Would be great to have DVS on channel 1 and 2 to use video, not a waste of money but if i use video DVS is useless on channel 3 and 4... I was planning to buy a turntable, to use my Serato CV but i'll save my money...
LJ_WOOLSEY 11:13 PM - 12 July, 2016
Make sure you guys 1+ the feature request to have the option for video channels tobe on 3&4 we need Serato to add this and then give Inklin the code change to work with ME aswel as SV.
Chino 1:09 AM - 13 July, 2016
^^^ @LJ Woolsey… I can't find the feature thread to +1 it. Can you post the link?
Chino 1:19 AM - 13 July, 2016
Btw, there is a new version of SDJ Public Beta 1.9.2. It's SDJ 1.9.2(6090). SDJ 1.9.2 is for me the most stable version to date!

mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD partitioned HD OSX 10.11.5 (EL Capitan) Nvidia Ge Force GT 650M 1024MB
Mr Wilks 10:25 AM - 13 July, 2016
Quote:
Make sure you guys 1+ the feature request to have the option for video channels tobe on 3&4 we need Serato to add this and then give Inklin the code change to work with ME aswel as SV.


I'm really wanting this too. When Serato add this I'll be a happy chappy.
djbrulafu 1:33 PM - 13 July, 2016
I'll +1 it too.
skinnyguy 5:07 PM - 13 July, 2016
No DVS on 1&2? That's weird. Wonder what the reasoning behind that is.
Cuervo 11:32 PM - 13 July, 2016
Ok, guys i contacted Serato and the told me that it is a hardware issue, so Denon has to take care of that. Serato has DVS on 4 channels. I also contacted Inklen and they say the same, it is a hardware issue, i didnt know that but is clear, on the back of the Denon MCX 8000 you can see that only channel 3 and 4 are DVS compatible.

The guy from Serato told me to get in touch with the Serato sales service, he said that maybe i can get my money back.

As i said, mostly i used videos so DVS is useless for me, at least with the Denon MCX 8000.
Mr Wilks 11:45 PM - 13 July, 2016
Quote:
No DVS on 1&2? That's weird. Wonder what the reasoning behind that is.


1 & 2 are for the USB drives and 3 & 4 are for DVS.

They could have solved this by having the matrix switches they always used to fit so the audio can be rerouted.
Ragman 4:14 AM - 14 July, 2016
^^^This. Must be a reason for not going this route as it use to be a standard for Denon.
Mr Wilks 9:55 AM - 14 July, 2016
I do think they should consider bringing back the matrix. Companies seem to be moving this way and Denon away from it.

Unless there was a technical reason why they couldn't, I can't see why they ditched it. I'll send a feedback list for a MK2 model with things like this on it.
Chino 2:39 PM - 14 July, 2016
Quote:

Unless there was a technical reason why they couldn't, I can't see why they ditched it. I'll send a feedback list for a MK2 model with things like this on it.[/quote

+1. I would like to see a MK2 model include this as well. Along with …..
1. NON mirrored layout
2. Direct drive moving platters
3. Larger touch screens(with built in keyboard display for fast music searches)
4. Ability to turn off screens
5. USB 3.0 and/or Thunderbolt ports
6. CUE button brightness fixed
7. Engine improvements including sampler/beatgrid use in standalone mode & Engine needs to read more than just 44.1
8. Able to record mixes directly to USB flash drive
9. Improved Engine support for iPads
10. Bluetooth connection capabilities.

This is my Christmas list for a MK2 model. Feel free to add anything I may have missed.
DJ Marv the Maverick 10:15 PM - 14 July, 2016
Quote:
Quote:
Unless there was a technical reason why they couldn't, I can't see why they ditched it. I'll send a feedback list for a MK2 model with things like this on it.[/quote

+1. I would like to see a MK2 model include this as well. Along with …..
1. NON mirrored layout
2. Direct drive moving platters
3. Larger touch screens(with built in keyboard display for fast music searches)
6. CUE button brightness fixed
7. Engine improvements including sampler/beatgrid use in standalone mode & Engine needs to read more than just 44.1


This is my Christmas list for a MK2 model. Feel free to add anything I may have missed.


Number 1 alone in MK2 and I will pre-order it.
acemc 11:49 PM - 14 July, 2016
As an easy work around for the DVS on 3&4, Serato should just give us a routing option (like Traktor).
HETTO 1:33 PM - 17 July, 2016
^^ Yeah, that doesn't sound like a complicated software fix to solve it, does it?
Ragman 1:38 PM - 17 July, 2016
That's not a software related fix. It's on the hardware side.
acemc 1:46 PM - 17 July, 2016
Quote:
That's not a software related fix. It's on the hardware side.

the hardware config stays the same, the software routes the DVS signal to decks 1 & 2 instead of 3&4 the way it is currently. So.....yes it is possible via software.
Cuervo 1:55 PM - 17 July, 2016
Quote:
Quote:
That's not a software related fix. It's on the hardware side.

the hardware config stays the same, the software routes the DVS signal to decks 1 & 2 instead of 3&4 the way it is currently. So.....yes it is possible via software.


The Serato team said that they have DVS on four channels, but Denon only allows DVS on channels 3 and 4 and so Mixemergency only works on channels 1 and 3.

I am going to ask Serato if i can transfer the DVS, i can get video packs in exchange of that.
Ragman 1:57 PM - 17 July, 2016
Quote:
Quote:
That's not a software related fix. It's on the hardware side.

the hardware config stays the same, the software routes the DVS signal to decks 1 & 2 instead of 3&4 the way it is currently. So.....yes it is possible via software.

Denon has limited this on their equipment, so yes it's a hardware limitation.
acemc 2:01 PM - 17 July, 2016
I promise u, it's not. You will always have to plug ur decks into ch3 & 4 on the denon, but if I can route it to decks 1 & 2 in Traktor, then serato can do the same.
Ragman 2:04 PM - 17 July, 2016
Sorry but until Serato says otherwise, I'll think I'll take their word over yours about their own software. ;-)
acemc 2:07 PM - 17 July, 2016
Just the same as serato claim we can't route audio through the software because of hardware limitations, but we can do it in all other software.
Cuervo 2:08 PM - 17 July, 2016
Quote:
I promise u, it's not. You will always have to plug ur decks into ch3 & 4 on the denon, but if I can route it to decks 1 & 2 in Traktor, then serato can do the same.


I think the solution is having channels 3 and 4 as a primary decks. Serato DJ and Mixemergency think about this... Well maybe that does not happen.

Serato video works on channels 3 and 4?
Ragman 2:15 PM - 17 July, 2016
Quote:
I promise u, it's not. You will always have to plug ur decks into ch3 & 4 on the denon, but if I can route it to decks 1 & 2 in Traktor, then serato can do the same.

If that's the case then it's probably limited via firmware which again is on the hardware. Remember first and foremost this is an SDJ controller. The firmware would not be Traktor related which is why the route is not denied.
acemc 2:18 PM - 17 July, 2016
Like I said, it's possible to route it to decks 1 & 2 in Traktor, so that rules out the bull excuses Serato gives us.
Ragman 2:31 PM - 17 July, 2016
Ahhh I see. You're letting your emotions cloud your common sense. There is no need for Serato to do this in their software as it would have ramifications on other 4 or more channel mixers. If MixEmergency also only works on chnl 3&4 that's that's further evidence that Serato is not denying this in their software. MixEmergency uses the same timecode signal as SDJ. That signal is embedded on ch 3&4 in the hardware. I'm willing to bet you can do this on chnl 1&2 if you were to use an external Serato SL2/3/4 device.
Cuervo 2:39 PM - 17 July, 2016
Quote:
Ahhh I see. You're letting your emotions cloud your common sense. There is no need for Serato to do this in their software as it would have ramifications on other 4 or more channel mixers. If MixEmergency also only works on chnl 3&4 that's that's further evidence that Serato is not denying this in their software. MixEmergency uses the same timecode signal as SDJ. That signal is embedded on ch 3&4 in the hardware. I'm willing to bet you can do this on chnl 1&2 if you were to use an external Serato SL2/3/4 device.

Mixemergency only works on channels 1 and 2 not 3 and 4.
acemc 2:45 PM - 17 July, 2016
Lol. I'm a very emotional guy.
Especially when people tell me I can't do something when I know I can. Serato are using the hardware as an excuse. Please explain how it's a hardware issue if I'm able to do it in other software?
Ragman 2:58 PM - 17 July, 2016
Quote:
[...] Please explain how it's a hardware issue if I'm able to do it in other software?

I just did ...

Here...
Quote:
I'm willing to bet you can do this on chnl 1&2 if you were to use an external Serato SL2/3/4 device.


The Traktor timecode is not embedded in a Serato controller. So using Traktor with it's audio interface is gonna work on ch 1&2 just like any DVS solution with an external soundcard would.
Ragman 3:02 PM - 17 July, 2016
Again this was done by Denon by design so that they could single out ch 1&2 as standalone only. They probably didn't anticipate this hardware decision as being a big issue.
Ragman 3:04 PM - 17 July, 2016
As mentioned above, they went away from their standard matrix design which they were popular for on their mixers.
acemc 3:29 PM - 17 July, 2016
I'm using the 8000 as a soundcard in Traktor. Not using any Traktor interfaces. I route the DVS signal from the 8000 to decks 1&2 in Traktor. If I'm not mistaken u can do this in vdj too.
Mr Wilks 4:19 PM - 17 July, 2016
I don't think the MCX8000 has hardware phono preamps as opposed to the slightly inferior software phono preamps so it can only run on the designated channels and with no routing switches it's kinda how it is I think unless they bring software RIAA preamps to the line channels?

This is the same as the Pioneer DJM 900 Nexus that only had two preamps so club kit users had two channels of DVS but the DJM 900 SRT had four channels ae they was fitted with four phono preamps.

Had Denon fitted the rotary matrix switches they used to fit a few years ago then the sound input could have been routed to any output, and while not increasing the number of phono channels, it would have allowed a more adaptable setup.

I'm going to guess there was a reason why they moved to the standard switch. Maybe the switches wasn't suitable to be doing switchovers with this unit, having USB etc? The switch in the MCX8000 is a MIDI software switch if I remember so it keeps a supply to the USB and switches to 'THRU' in Serato. Maybe a physical switch could possibly "cut" the power to the other modes was was decided against? Sortable, definitely but at what cost? Would 5% of users be happy? I know I wouldn't play a song in a club 95% of people wouldn't enjoy... but that's just theoretical and rather a silly analogy. Haha! Either way, it's all about appealing to the majority so spending on an extra feature a small percentage would use would probably get scrapped at the development stage.
Personally I'd have loved to have seen matrix switches on the unit. Maybe they'll make a reappearance on a new model? Let's hope so as we know they'll be reading this.

Maybe it just boils down to cost. These things still have to hit a price point and there has to be a cut off at some point, even if it looks trivial. In the wild, most of these controllers are more than likely never going to see a turntable and to be honest, USB is really a backseat to Serato. It's a Serato controller through and though that 'could' be used without a laptop in USB mode or with turntables so I do think by compromising with two USB and two phono inputs seems like a fair price point compromise (as some have criticised it for not having four deck USB in reviews). As DJ Worx has said time and time again... four deck mixing is not as common as the people who do it lead us to believe. They are very vocal in the comments as they are the only ones championing it but in reality four deck mixing is still a much lower percentage than traditional two deck. Just see the comments when it came out... "No four deck mixing. No go!" and "when it's got four decks on USB then I'll buy one". Really? That's stopping them? If you do four decks on a currently available controller then it will still work this way in Serato so the beef with USB only having two with USB seems silly for the few times it would be used standalone but that's my view and there's no right or wrong, just an observation. It's relatively new tech still so it's an 'extra' to have USB on these things as if it didn't even have USB on it... it would still be worth its money for the screens and construction!!!

I see these devices as a trojan horse for Engine in a way Pioneer did with Rekordbox. It currently looks (and feels) underwhelming but it's still just the start. It will slowly be pushed to the front of the stage once they've fitted to every future InMusic NS7 series controller or Mixtrack Pro. Denon Engine will be the tool to wean us off Serato in 5+ years so InMusic can cut out the Sersto licencing but currently we are looking at its first baby steps under new ownership. I've no doubt Engine will get stronger and stronger (but don't expect to see Pioneer's phenomenal growth rate as that is just a juggernaut!).

Bang for buck there's nothing else like this for the money and to get what we have for well under £1000 is great compared to the equivalent Pioneer option. There's a list of things I'd add but mine are 90% software so is more realistically achievable when hassling Denon.

This was just a post as I was bored after waking up so thought I'd write something to wake me up. It's not for or against any paticular view... just a random post from me :)
Mr Wilks 4:21 PM - 17 July, 2016
Okay that was a fail...

I think the MCX8000 has hardware phono preamps.
acemc 5:05 PM - 17 July, 2016
Sorry to carry on about this, but i have to try explain....
Why the hardware (8000) isn't preventing us from using DVS on decks 1&2.
First & foremost, remember that when using SDJ, the 8000 is purely a midi controller.
The 8000 sound card only has 4-ch in & 4-ch out. Apart from the mic's, master & booth,
The mixer is just a midi controller when used with SDJ.

The DVS signal comes from the turntable/cd player into ch's 3&4 on the 8000.
This is using the 4-ch input part of the sound card (2 channels for each deck)
Signal goes from ch's 3&4 (inputs 1,2,3,4 on sound card) into pc via usb cable.
Software gets the signal & routes it to the respective Decks.
^^^^^^^^^^^^^^^^^^--THIS--^^^^^^^^^^^^^^^^^^
is where the software decides which decks to route the DVS signal to, in this case 3&4.
The audio is then sent back out to the 8000 on the outputs 1,2,3,4 of the sound card.
Channel 1&2 are for the master output. Channel 3&4 are for the headphones.
There are absolutely no hardware limitations as to which decks receive the DVS signal.
The software is responsible for this. Traktor gives you routing options.
You can even use one turntable for both decks if you want.
Serato used the same excuse (hardware limitations)
for not allowing us to route vinyl through the software & use software fx on it.
If the software can get a dvs signal, it can get other (musical) audio too.
Mr Wilks 6:49 PM - 17 July, 2016
Quote:
The DVS signal comes from the turntable/cd player into ch's 3&4 on the 8000.
This is using the 4-ch input part of the sound card (2 channels for each deck)
Signal goes from ch's 3&4 (inputs 1,2,3,4 on sound card) into pc via usb cable.
Software gets the signal & routes it to the respective Decks.
^^^^^^^^^^^^^^^^^^--THIS--^^^^^^^^^^^^^^^^^^
is where the software decides which decks to route the DVS signal to, in this case 3&4.


Two words that are basic and of total paramount importance when using turntables. "Phono" and "Preamp".

I don't want this to sound like I'm teaching something you probably know as this is the basics of any DJ setup with turntables and has been since time began but are you aware of the way Technics work compared to a line input like CD players etc? There is a huge difference and requires hardware. That's why phono connections are clearly marked. If you ever plug in a CD player into a phono socket be prepared to hear the biggest noise ever... and I mean SPEAKER BLOWING.
They are different circuits and turntables require amplification. Without it you just wouldn't get any sound from a Technics.

So see that little switch on the back of the MCX8000 that switches between phono and line? It is controlling an amplifier inside the unit as (nearly) all turntables need a device called a "phono preamp" to bring up the level to match other sources (I mentioned this directly above). It needs special circuitry on a turntable input that Denon have included on two channels (as most mixers do!). Even high end mixers can only have just two phono channels. The Denon is no exception.

Quote:
There are absolutely no hardware limitations as to which decks receive the DVS signal


There is. The preamps.

Quote:
Traktor gives you routing options.


It does, and so does Serato when there's 4 DVS inputs (but the MCX8000 only has 2). I have the Allen & Heath Xone 43c with 4 DVS input channels... It has FOUR DVS inputs as it can have four decks plugged in (and can route audio to different channels in the Serato setup screen).

Quote:
Serato used the same excuse (hardware limitations)


There's a limit of which channels can have a turntable plugged in... and that's two. No excuse. Fact.

There's a way around this and this requires a SOFTWARE PREAMP. This is the software doing the job of hardware. Is it as good? Probably for DVS yeah. Do Serato have to build it in or does Denon via firmware? I have no idea who impliments it. I'm gonna guess Denon... but for what benefit? A few users who want to switch the channels used? The percentage is too small for any business to consider. To have added four phono preamps is overkill so can see what they chose two.

Quote:
The 8000 sound card only has 4-ch in & 4-ch out. Apart from the mic's, master & booth


It's also an analogue mixer. This is why you get the turntables play standard vinyl through them like one from 20 years ago... and that requires a phono preamp. Many devices mix the music INSIDE Serato and not the controller. It's software mixed so doesn't send 4 decks/channels to the mixer. It mixes 4 channels inside Serato and sends the result down to the master. It's mixed via MIDI.

Feel free for anyone to chip in and correct me though.
Mr Wilks 6:54 PM - 17 July, 2016
Actually thinking on... Serato could maybe already offer a software preamp unless the AMX uses a standard one. I'm not sure how that works.

Could be worth finding out as Serato could maybe have a solution via software. If they don't then I wouldn't hold out for them to code it as it's just not worth it.
Mr Wilks 7:22 PM - 17 July, 2016
So to solve all this...

Dear Denon

Please consider bringring back the matrix input switches.

Best regards
Chris
acemc 8:52 PM - 17 July, 2016
Mon-Fri, I work as a technician. I totally understand the difference between line & phono.
This has nothing to do with which channels the phono pre-amp is on.
You will ALWAYS have to plug your turntables into ch's 3&4 on the back of the 8000.
However, once the DVS signal is sent to the computer, the software can assign it to ANY deck.
Quote:
so does Serato when there's 4 DVS inputs

Quote:
can route audio to different channels in the Serato setup screen

I wasn't aware of this, but...... if within the setup screen it allows you to route for example:
TT1 to Deck 4 / TT 2 to Deck 1 etc... (without physically swopping RCA's on the interface)
Well then it proves my point completely!!
I can already do this in Traktor, without a Traktor interface.
Using just the 8000's sound card, I plug my turntables into ch's 3&4.
I assign them to control decks 1&2 (or 3&4 if I want) in Traktor's preferences.
And - no problem, it works!!! There's is nothing preventing me from doing this.
I'm shocked that everyone seems to believe it's not possible?
Mr Wilks 10:34 PM - 17 July, 2016
I think it all boils down to the way the audio 'pipes' are connected. The SX could never even do DVS even though that had phono preamps in it on two channels exactly the same as the MCX. It's the same thing... hardware stops the fun.

I wasn't sure on your background so didn't know how much you knew so asked but thought it's useful information to put for people reading. It's good to know how our gear works.

I have A Traktor S8 and that has phono inputs on it but I've only ever connected it to test and never really played. It's been years since I had the Audio 8 as that was Traktor 1.

Traktor only allows approved certified licenced devices to use DVS so how did you get this to work with the MCX as I'm super interested. It can be swapped on the S8 if I remember but need to check. I'll fire it up and look.

With the four channel swapping in Serato, the primary decks can be swapped for 1&2 or 3&4. This is hardware dependant. I need to check this out but this is on devices that are hardware mixed (like the Xone 43c etc). This sends a separate audio "feed" from each deck to each channel. This sends the four DVS in with the four audio outs so Serato can patch swap internally which streams it send out. With most controllers it's mixed in software (if I remember) and you're controlling a virtual mixer inside Serato. Two DVS inputs and ONE audio sent to the master (not the faders). The faders just MIDI control an invisible "mixer" in Serato DJ. This is also how the Traktor S8 works and annoyed the hell out of me when it crashed on me as I couldn't switch over to the inbuilt hardware mixer due to software line switches. DVS appears as a "live input". If the software crashed there was no signal being sent to switch it to standalone mixer. The decks are software switched and it's all mixed in the software but only when using Traktor software.

I'm sure someone from Serato can answer but if they've already said it can't be done then it's most probably down to internal routing of audio and the way it's mixed. If it can be done then the option would be there or they would say to open a feature request and see how many more would like to see it.

If they said it can be done then I'm up for it! I just think that if they say there's a hardware limitation then there most probably is... unless they got it wrong? I've never seen this in any if the other DVS controllers before.

Personally my belief (not fact but just a theory) is that if the mixer actually managed all four streams of audio from Serato like a hardware mixer then it would be possible but they don't and the way we perceive it to work isn't how it actually works. It'seems all MIDI and mixdown audio to just left and right sent to the master.

But... that's just theory (but supports the hardware limitation statement).
Mr Wilks 10:41 PM - 17 July, 2016
Sorry. I just read how you did the Traktor thing and get it now. I thought you did it with DVS!

Swapping channel streams is what you're after which will work for audio that's generated inside (like an MP3) but can you swap a DVS input? That's the real test.

Have you any Traktor DVS certified devices to test with? Or hack the device ID so Traktor can see the MCX? That would be a good test.
Ragman 10:57 PM - 17 July, 2016
^^^This is what I was speaking to as well. DVS even in Traktor would need the audio 8 on the 8000 right?
acemc 10:58 PM - 17 July, 2016
It's with DVS.
Device ID hack: djtechtools.com
I have a cracked version of Traktor Scratch Pro, that I tested with the 8000.
Mr Wilks 11:06 PM - 17 July, 2016
Quote:
It's with DVS.
Device ID hack: djtechtools.com
I have a cracked version of Traktor Scratch Pro, that I tested with the 8000.


Ah the good old hack! Ivery never had to use it before but was always going to if needed,

They know about this but let it slide. Good on 'em!
acemc 11:10 PM - 17 July, 2016
I used the hack when I bought the DN-X1700 which wasn't supported at the time.
However, the crack that I tested it with is on an old macbook that I gave to my daughter.
I think the Traktor version is 2.8 (or something like that) - its quite old.
Mr Wilks 11:24 PM - 17 July, 2016
Did they ever patch it? I'm on the latest 2.9 or something.
acemc 11:30 PM - 17 July, 2016
Not sure if they patched the newer versions.
I just checked the version on my old mac is 2.6.8 - not 2.8.
I'll try take a screenshot tomorrow,
then you'll be able to see better what I'm trying to explain.
Mr Wilks 12:23 AM - 18 July, 2016
Yeah definitely.

I checked the S8 and that has 4x phono inputs on it so can't test with two. Would be interesting to see what happens if you assign a DVS input to deck 3 and 4 and play audio though it. It may allow it to be selected... but will audio pass through?

Under Traktor I'm guessing as you can map the ins/outs you'll be using the full 4 in/4 out of the sound card as it's a third party controller but have a sneaky suspicion in Serato it will be using a software based mix. However, NI's own controllers use the Serato method of software mixing too,

As it's a hex hack then I wonder if a byproduct of that is that it just reports the device as a 4 input DVS device? Like a mixer would? Therefore it would be swappable. Would be interesting to see if audio comes down each channel. The hardware preamps won't report anything to the software so the software wouldn't know which channel they are on. This would mean you could switch them about but unsure if audio would come through. I wonder how Virtual DJ or Rekordbox would do it. No hack needed for DVS on these as they work like Traktor where you assign ins/outs.

I'm up for finding out. Grab a video as it will explain more.
HETTO 6:40 PM - 18 July, 2016
I can also confirm it can be done; on DJ Player Pro iOS I can use the 2 DVS inputs on any of the 4 decks of DJPP with the 8000. All decks can get TT1, TT2 or off, so you can also control multiple decks with one TT (even at the same time).
Cuervo 6:55 PM - 18 July, 2016
Serato
Hi there,

Thanks for getting back to me. Sorry, I should clarify, Denon does decide what hardware connections the device will have but unfortunately in this case as you mentioned Serato DJ does not allow you to designate primary decks for control in the software. This is a known issue and one that isn't hugely common amongst our hardware partners. I have relayed this issue to our development team so they can continue to work on a fix for this.
If you like, it's also worth dropping a comment in the forum for new feature suggestions as our developers do look there for user feedback on the most important bugs/features to work on. You can find that forum here

serato.com

Lets +1 this so we can get the option to choose what channels to use as a primary decks.
HETTO 7:03 PM - 18 July, 2016
But there's another inconsistency with SDJ/8000, if I'm not mistaken. Or is this fixed?
Video can be ch 1 and 2 only is SDJ, is that correct? So, I've read someone say quite a while ago it would have made sense to have the two Enigine USB channels on 3 and 4. Or, SDJ should allow video on 3 and 4 as well..

This is not a concern for me atm as I never used video when mixing. But, I'm quite sure I will be going to use Stagelinq/Soundswitch. Or at least have a go at it.

I see quite some people talk about the MK2 version of the 8000. But I don't want to buy a new unit - I Just did!! So, I'd love to see all possible (software) improvements of the integration happen for this MCX8000, please. ;-).

It's already close enough to perfection for me as I don't really need better/different platters, for example..
HETTO 7:34 PM - 18 July, 2016
Quote:
....

Lets +1 this so we can get the option to choose what channels to use as a primary decks.


Done!
acemc 9:00 PM - 18 July, 2016
I just made a quick video showing that the 8000 is capable of routing DVS to decks A&B.
This is really just to put a final nail in the coffin of Serato's 'hardware limitation' excuse.
I don't have the Traktor TC vinyl, so I just 'made do' with my Serato vinyl instead.
youtu.be
It's clear there's really nothing preventing Serato from giving us a routing option like this.
And although I forgot to do it in the video, by selecting the 'live input' on each deck, you can actually play your vinyl through the software and use fx on it too.
DJ Marv the Maverick 10:04 PM - 18 July, 2016
Quote:
I just made a quick video showing that the 8000 is capable of routing DVS to decks A&B.
This is really just to put a final nail in the coffin of Serato's 'hardware limitation' excuse.
I don't have the Traktor TC vinyl, so I just 'made do' with my Serato vinyl instead.
youtu.be
It's clear there's really nothing preventing Serato from giving us a routing option like this.
And although I forgot to do it in the video, by selecting the 'live input' on each deck, you can actually play your vinyl through the software and use fx on it too.


Thats how you bust a myth.

Good job.

I don't have the 8000 just tracked the thread for educational purposes 👍
djbrulafu 11:42 PM - 18 July, 2016
Quote:
I just made a quick video showing that the 8000 is capable of routing DVS to decks A&B.
This is really just to put a final nail in the coffin of Serato's 'hardware limitation' excuse.
I don't have the Traktor TC vinyl, so I just 'made do' with my Serato vinyl instead.
youtu.be
It's clear there's really nothing preventing Serato from giving us a routing option like this.
And although I forgot to do it in the video, by selecting the 'live input' on each deck, you can actually play your vinyl through the software and use fx on it too.


Very nice. Good work.

I have my turntables away being serviced, but was wondering, what is the total width of the set up, with both tts and the 8000 - Im trying to figure out what size of table I should get.

Cheers
acemc 11:52 PM - 18 July, 2016
Quote:
Thats how you bust a myth.

Good job.

Thanks, it really grinds me that Serato takes us for a bunch of fools.
Quote:
Very nice. Good work.

I have my turntables away being serviced, but was wondering, what is the total width of the set up, with both tts and the 8000 - Im trying to figure out what size of table I should get.

Cheers

Thanks.
My decks are in battle mode next to the 8000 to try reduce the size a bit.
From left to right it measures 1.5 metres.
Cuervo 12:12 AM - 19 July, 2016
Quote:
Quote:
Thats how you bust a myth.

Good job.

Thanks, it really grinds me that Serato takes us for a bunch of fools.
Quote:
Very nice. Good work.

I have my turntables away being serviced, but was wondering, what is the total width of the set up, with both tts and the 8000 - Im trying to figure out what size of table I should get.

Cheers

Thanks.
My decks are in battle mode next to the 8000 to try reduce the size a bit.
From left to right it measures 1.5 metres.


The guy from Mixemergency told me that Serato can give us the option to choose what channels use as a primary decks, maybe they dont want to do that... Serato Video works on channels 3 and 4? If thats the case well...
Chino 1:03 AM - 19 July, 2016
Has anyone tried running their MCx8000 with SDJ 1.9.1 and the NEW version of El Capitan(10.11.6) yet? I need to make sure that it's safe to upgrade to the new El Capitan version.
Chino 10:26 PM - 22 July, 2016
Another build of Public beta SDJ 1.9.2(6551) is now available. Check it out! GREAT improvements to stability, audio distortion and audio dropouts!!
Ragman 11:14 PM - 22 July, 2016
Good deal ... I'll be checking it out this weekend.
Cuervo 1:24 PM - 23 July, 2016
Quote:
Another build of Public beta SDJ 1.9.2(6551) is now available. Check it out! GREAT improvements to stability, audio distortion and audio dropouts!!


Hey Chino, where can i find that beta version?
acemc 1:45 PM - 23 July, 2016
Quote:
Hey Chino, where can i find that beta version?

serato.com
Chino 3:03 PM - 26 July, 2016
It's been very quiet over at Denon DJ. I hope all the silence means that Denon is working on a new firmware update to fix the CUE button brightness and finally integrate Stagelinq. We definitely need more info on Stagelinq. I also hope Denon is hard at work building a new official Denon DJ forum. It's long over due!!
BombedAlley 2:35 PM - 28 July, 2016
Hi everyone, first thanks to all the guys that come here and share their experience with all of us. So now i got a question, am i able to use the usb pen in all the MCx8000 4 channels? Can i play 4 channels at once just running my tracks on a usb? I ask this because i can only see Engine in channels 2 and 3. Are we supposed to use Serato in the other 2 channels? Maybe its a stupid question since we are at a serato forum but theres few info i could get on internet bout this issue.
djbrulafu 3:05 PM - 28 July, 2016
Quote:
Hi everyone, first thanks to all the guys that come here and share their experience with all of us. So now i got a question, am i able to use the usb pen in all the MCx8000 4 channels? Can i play 4 channels at once just running my tracks on a usb? I ask this because i can only see Engine in channels 2 and 3. Are we supposed to use Serato in the other 2 channels? Maybe its a stupid question since we are at a serato forum but theres few info i could get on internet bout this issue.


The middle two channels are for the USB stick, the outside two will be for serato or other line inputs
Chino 3:07 PM - 28 July, 2016
^^^ @ BombedAlley… The standalone USB function works on channel 1 and 2 . SDJ & DVS works on channel 3 and 4. A feature request has been made to be able to use all 4 channels with the USB standalone mode. Hopefully a MK2 version will include this feature. For now you can use all 4 channels with SDJ or two channels with Engine (USB) and two channels with SDJ.
BombedAlley 3:40 PM - 28 July, 2016
Well, thanks for ur answer guys. I guess ill wait for that MK2 version then, if it ever comes out that way.
DJ BroMoney 7:27 PM - 30 July, 2016
Really interested in picking this up as my first Serato controller, but is everyone reporting issues with the Pitch fader? (first step increment is +/- .01, next step is +/- .15, repeating)
Chino 10:12 PM - 30 July, 2016
^^^@ DJ BroMoney... Public beta SDJ 1.9.2 has a specific bug fix that addresses the MCx8000 Pitch issue. Improvements to the jerky wave forms, stability and audio distortion have also been made. Check out the release notes. It's a rather long list of fixes and overall improvements.
Mr Wilks 11:17 AM - 31 July, 2016
Quote:
Really interested in picking this up as my first Serato controller, but is everyone reporting issues with the Pitch fader? (first step increment is +/- .01, next step is +/- .15, repeating)


This is an issue currently. De non are aware of it so let's hope for a fix.
DJ BroMoney 4:46 PM - 31 July, 2016
Quote:
^^^@ DJ BroMoney... Public beta SDJ 1.9.2 has a specific bug fix that addresses the MCx8000 Pitch issue. Improvements to the jerky wave forms, stability and audio distortion have also been made. Check out the release notes. It's a rather long list of fixes and overall improvements.


I haven't seen it quoted in the release notes, only mentions relative pitch using the shift button.
Mr Wilks 6:06 PM - 31 July, 2016
Quote:
Quote:
^^^@ DJ BroMoney... Public beta SDJ 1.9.2 has a specific bug fix that addresses the MCx8000 Pitch issue. Improvements to the jerky wave forms, stability and audio distortion have also been made. Check out the release notes. It's a rather long list of fixes and overall improvements.


I haven't seen it quoted in the release notes, only mentions relative pitch using the shift button.


Yeah, disengagement of the pitch when holding shift is what's in 1.9.2 so I'm hoping for a fix with the coarse pitch resolution at some point.
DJ BroMoney 8:07 PM - 31 July, 2016
That is a pretty huge issue that Denon seems to be dodging for a flagship controller. $200 serato controllers can manage fine pitch increments but a $1300 one can't? I wonder if this same issue persists using Engine.
DJ JuVi 9:29 PM - 31 July, 2016
I find it pretty irritating that there's no response from denon reps although they're active on the board.
acemc 10:21 AM - 1 August, 2016
The pitch issue is really an eye sore more than anything else,
I find I can mix perfectly even though deck A is 128bpm & deck B is 127.92 etc...
It does bug me though, espescially because if I spend some time gently touching the pitch fader up & down, I can eventually get them to match. It's just a ball-ache I don't have time for.
Quote:
I wonder if this same issue persists using Engine.

Engine doesn't have a .01 pitch resolution so you can't really tell (via the screen anyway).
Quote:
I'm hoping for a fix with the coarse pitch resolution at some point.

I presume you mean 'fine' pitch resolution.
Mr Wilks 11:09 AM - 1 August, 2016
Quote:
I presume you mean 'fine' pitch resolution.


Oops. I meant I hoping for a fix with the current coarse pitch resolution.

I was tired Haha!

I get a lot of drift as I run looped parts of tracks over a long period of time so just use sync now but shouldn't have to. I can mix fine over shorter periods but feels like wow & flutter after a minute or two and the deck require a little nudge.

They've gone very quiet after the initial launch which is a shame. I guess the Stagelinq software will be dropping sometime in the next month or two as they said around summer. My guess is there will be a firmware update around that time so hoping there's some issues being worked on currently.
acemc 11:24 AM - 1 August, 2016
Quote:
I get a lot of drift as I run looped parts of tracks over a long period of time

I agree, if I do a long mix I do have to constantly nudge the deck.
I don't normally do long mixes, so for me in general, it seems ok.
But for guys like yourself & perhaps trance dj's etc, this is a really big issue.
It's a problem that needs to be sorted out.
I'm praying for:
MCX8000 Firmware update to sort out the cue led's.
Engine update to allow for manual grid editing.
SeratoDJ update to resolve fine pitch adjustment.
Serato Remote update to give stacked waveform's & library view.
Then I'll be in a happy place.
GusGomez 4:13 PM - 1 August, 2016
I have a question I can't seem to find the answer to, can I disable needle search on this unit I have touched it by mistake like 4 times when activating the FX's
skinnyguy 4:54 PM - 1 August, 2016
Quote:
I have a question I can't seem to find the answer to, can I disable needle search on this unit I have touched it by mistake like 4 times when activating the FX's


IKR!?!?!?
acemc 6:15 PM - 1 August, 2016
Quote:
I have a question I can't seem to find the answer to, can I disable needle search on this unit I have touched it by mistake like 4 times when activating the FX's

There is a setting in SDJ to disable it while the deck is playing or alternatively use it while the deck is playing with the use of the 'shift' button
GusGomez 6:16 PM - 1 August, 2016
Quote:
Quote:
I have a question I can't seem to find the answer to, can I disable needle search on this unit I have touched it by mistake like 4 times when activating the FX's

There is a setting in SDJ to disable it while the deck is playing or alternatively use it while the deck is playing with the use of the 'shift' button

Hmmm I was looking for this and couldn't find it.
acemc 6:28 PM - 1 August, 2016
In the setup, under 'Dj Preferences'
Disable needle search.
GusGomez 6:31 PM - 1 August, 2016
Quote:
In the setup, under 'Dj Preferences'
Disable needle search.

Awesome thanks! I'll check it out when I get home
Atramental 2:39 PM - 4 August, 2016
Morning all. Anyone run into issue where the Screen on the MCX8000 lock up? THe knobs work and still scroll through seraot crates, load tracks etc on the laptop screen...but on the MCX the screens are frozen to a track and playlist. Also randomly sometimes a bunch of static comes through the soundcard...it starts low and increases, and a quick powercycle of the MCX fixes it...but it's rather odd. I'm running Serato 1.9.x and have the latest firmware on the MCX.

Thanks!
Mr Wilks 5:06 PM - 4 August, 2016
Quote:
Morning all. Anyone run into issue where the Screen on the MCX8000 lock up? THe knobs work and still scroll through seraot crates, load tracks etc on the laptop screen...but on the MCX the screens are frozen to a track and playlist. Also randomly sometimes a bunch of static comes through the soundcard...it starts low and increases, and a quick powercycle of the MCX fixes it...but it's rather odd. I'm running Serato 1.9.x and have the latest firmware on the MCX.

Thanks!


I've had the static. I just did a factory reset in the MCX menu and it never did it again.

I had the screens lock up (well one side) on a Windows PC when I first got it but never on the Mac (after three months).
acemc 9:01 AM - 5 August, 2016
Quote:
Anyone run into issue where the Screen on the MCX8000 lock up?

Are you by any chance using the usb hub on the back of the unit?
I had this issue whenever I plugged something into the usb hub on the back of the 8000.
I returned the unit as both Serato & Denon came to the conclusion the unit was faulty.
I hardly ever use external drives etc, so not a really big deal for me.
The new unit seemed to work fine, but about a week in I plugged in my external drive,
and... .....it started doing it again :( I've given up trying to resolve the issue.
No one on this forum seems to have experienced it, so I just don't plug anything into the hub.
Haven't experienced the static though - try adjusting SDJ latency (perhaps it's drop-out).
Mr Wilks 11:36 AM - 5 August, 2016
The statistics is a weird one. It sounds like the track is slowly distorting over time (six hours for me).

I had to knock the latency setting up once an hour to get around it until the end of my set I was at the maximum 20 ms. I could hear it creeping in and got worse around the hour point. Someone sent their unit back in this thread but I found a factory reset sorted it. It's only ever done it once but it was once too many as it was a big gig.

It was definitely a latency thing but not in a way where it was a fixed issue. It would be introduced over time and didn't stop, even when at maximum. It's like it was equivalent to a memory leak but in sound terms.

Thankfully the factory reset sorted it. There's only a few options to set back up once reset too.
Mr Wilks 11:36 AM - 5 August, 2016
*static
Chino 4:26 PM - 6 August, 2016
I had my first freeze up running SDJ 1.9.2 on OSX 10.11.5(El Capitan). The right deck of my MCx8000 would not allow me to load or play a song. I had to completely shut down SDJ. The freeze happened at about a half hour into a set. I did have Pitch N' Time engaged. Hopefully this is just a one time issue. It hasn't happened since.


mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD
partioned HD OSX 10.11.5 (El Capitan)
DJ Gugge 5:58 PM - 6 August, 2016
Quote:
Morning all. Anyone run into issue where the Screen on the MCX8000 lock up? THe knobs work and still scroll through seraot crates, load tracks etc on the laptop screen...but on the MCX the screens are frozen to a track and playlist. Also randomly sometimes a bunch of static comes through the soundcard...it starts low and increases, and a quick powercycle of the MCX fixes it...but it's rather odd. I'm running Serato 1.9.x and have the latest firmware on the MCX.

Thanks!


Yes, I have the same issue with my macbook pro from 2011 (USB 2 ports), works better with one of the two USB port than the other. With my Macbook 2012 it work OK. After talk with Serato Support they mention a know issue with Macbook and some models regarding one of the two usb port work better than the other.

/Gugge
DJ Gugge 6:03 PM - 6 August, 2016
Quote:
Really interested in picking this up as my first Serato controller, but is everyone reporting issues with the Pitch fader? (first step increment is +/- .01, next step is +/- .15, repeating)


This topic was up on the public Beta 1.9.2, and the MIDI output log show a FW issue in Denon MCX8000 that does not send out correct MIDI value.

serato.com

I have open a ticket to Denon DJ also on this, but nothing good answer if they has been able to confirm. So all that have this topic also open ticket to Denon DJ so they fix this issue with a new FW.
DJ BroMoney 6:12 PM - 6 August, 2016
No guarantee that they'll put out a new firmware update fixing the issue, especially because they have yet to respond on their end. Huge red flag imo
DJ Gugge 6:22 PM - 6 August, 2016
The more people that complain and open ticket against Denon DJ support also will hopefully help them to understand that people have complains about the product.
d:raf 6:39 PM - 6 August, 2016
Quote:
Quote:
Morning all. Anyone run into issue where the Screen on the MCX8000 lock up? THe knobs work and still scroll through seraot crates, load tracks etc on the laptop screen...but on the MCX the screens are frozen to a track and playlist. Also randomly sometimes a bunch of static comes through the soundcard...it starts low and increases, and a quick powercycle of the MCX fixes it...but it's rather odd. I'm running Serato 1.9.x and have the latest firmware on the MCX.

Thanks!


Yes, I have the same issue with my macbook pro from 2011 (USB 2 ports), works better with one of the two USB port than the other. With my Macbook 2012 it work OK. After talk with Serato Support they mention a know issue with Macbook and some models regarding one of the two usb port work better than the other.

/Gugge


Yeah, that's an old "quirk" I had to get used to on my 2010 & 2011 back in the Itch days too. You'll have to go into your system profile, look at the usb tab and plug the Denon into the port that does NOT have the camera and Trackpad on it too (on mine the safe port is the rear one).
markzg 8:34 AM - 7 August, 2016
i see that many of you have sound problems with this controller..static noise of mcx8000 is just unreal..Denon needs to fix this asap,cuz controller is unusable..i can live with many software problems (i hope they are software issue) this unit have (cue buttons brightness,dislay freez,pitch problem,engine problem) but with sound problem NO WAY..

2 and half freaking monts have passed since I bought mcx8000 and new firmware (1.3) is still not out..

I really like mcx,but if Denon doesn't release new firmware that will fix sound problem in the nex 2 weeks, I will demand my money back..

I am sick of that SHI*!!
DJ_Dad 2:16 PM - 7 August, 2016
I have had the issue where the displays get "stuck". I have seen both where they were locked on a previous song and sometimes even still showed the track in motion as well as just not moving at all. All the knobs still worked fine.

I had static on 2ms setting in serato, but moving it to 5ms cleared it up. I did a 5 hour gig without static.

Just to add some positives here. The sound quality of the outputs and the mic inputs is excellent. I had a SX2 before this and compared them side by side and noticed a difference. For me , sound quality is something I feel is a HUGE part of getting everyone involved with the music. This controller improved that part of the chain. The whole mixer section as a whole has the quality of a good stand-alone mixer. This was actually one of the main reasons I bought this controller and it doesn't seem to be getting as much attention as it should.

If Denon can clean up a couple of loose edges then I personally feel this is easily the best controller on the market today.
Chino 3:30 PM - 7 August, 2016
Quote:
The whole mixer section as a whole has the quality of a good stand-alone mixer. This was actually one of the main reasons I bought this controller and it doesn't seem to be getting as much attention as it should.


You made a good point about the mixer. It is one of the reasons I bought the MCx8000 too. The mixer is spacious and well laid out.
markzg 3:38 PM - 7 August, 2016
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect
Mr Wilks 5:51 PM - 7 August, 2016
Quote:
If Denon can clean up a couple of loose edges then I personally feel this is easily the best controller on the market today.


THIS.

It's a brilliant controller and one that is't really rivalled for the money at the moment. I've no doubt there will be a firmware update soon to tie in with the impending StageLinq software so it's just a case in seeing what has been changed. Engine is part of a much bigger plan for Denon (think Rekordbox) so it will get better... it just depends on how fast. Yeah it's a slow road for development, but so was Rekordbox when it first arrived. It's really this last 12 months where Pioneer have just smashed it.

I'm not holding my breath for the cue button lights as I just don't know if they can be changed (could be hardware but who knows?) but the pitch resolution should definitely be a fixable thing.

This is a first proper controller for Engine, and can imagine most new units will have a USB port on them too, so it's just the start. We was first adopters with it so looking back in 5 years time and seeing the change will be the true challenge. They are behind with development as they just left Engine as it was. To be fair, for the players they had out it didn't need to do too much more. It was a library management tool and that's it. The controller world is in a different place now so let's just see where this goes. With Numark using it as their 'premium' brand to rival pioneer you can bet a pound/dollar/euro that they won't sit idle while Pioneer cleans up. they need to have competition and Denon really is the only brand to offer that currently, along with Allen & Heath.
Mr Wilks 5:52 PM - 7 August, 2016
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!
Ragman 2:28 AM - 8 August, 2016
Just to clear up something. Numark does not own Denon. Numark and Denon are owned by InMusic.
markzg 7:49 AM - 8 August, 2016
Quote:
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!



I did factory reset 50 times,and noise is still present
Mr Wilks 11:54 AM - 8 August, 2016
Quote:
Just to clear up something. Numark does not own Denon. Numark and Denon are owned by InMusic.


I'm fully aware of this and all my previous posts have refered to InMusic as the parent. That was a one-off slip up as it was Numark who do all the back of house stuff regarding support and press releases. I was running on little sleep...
Mr Wilks 11:58 AM - 8 August, 2016
Quote:
Quote:
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!



I did factory reset 50 times,and noise is still present


Could be a faulty in it then. Mine was fixed with a reset but then again it only did it once so couldn't be sure if it was a one off or if the factory reset sorted it.

It's never come back and it get used four times a week since launch so assumed it was the reset that fixed it. It only seems to be when using Serato though... not standalone.

Definitely see what Denon say (or Numark if you're in the UK).
Scooter Jackson 6:41 PM - 8 August, 2016
I had an issue with Engine software crashing because of an external drive. It was exponentially quicker to call tech support than email.
markzg 8:16 PM - 8 August, 2016
Quote:
Quote:
Quote:
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!



I did factory reset 50 times,and noise is still present


Could be a faulty in it then. Mine was fixed with a reset but then again it only did it once so couldn't be sure if it was a one off or if the factory reset sorted it.

It's never come back and it get used four times a week since launch so assumed it was the reset that fixed it. It only seems to be when using Serato though... not standalone.

Definitely see what Denon say (or Numark if you're in the UK).


this is what i have Watchvimeo.com
Mr Wilks 8:33 PM - 8 August, 2016
Quote:
Quote:
Quote:
Quote:
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!



I did factory reset 50 times,and noise is still present


Could be a faulty in it then. Mine was fixed with a reset but then again it only did it once so couldn't be sure if it was a one off or if the factory reset sorted it.

It's never come back and it get used four times a week since launch so assumed it was the reset that fixed it. It only seems to be when using Serato though... not standalone.

Definitely see what Denon say (or Numark if you're in the UK).


this is what i have Watchvimeo.com


After hearing the first week seconds of that I can confirm is exactly what I had.

I could hear mine over the system at 2ms so increased to 5ms. This was okay for an hour before I could hear it again so went up to 10ms. An hour later it had kept back in so went up to 20ms. I was on maximum by the end of the night.

I hit the factory reset button in the MCX utility once the night was over and I've never heard it again.

What version of firmware and Serato is it? The latest? Are you on El Cap? I am on it and keep them updated.

It's a latency issue by the sounds of it. Try increasing it in Serato until you can't hear it then keep playing and see if you can hear it slowly come back after an hour.
Mr Wilks 8:33 PM - 8 August, 2016
**first few seconds
djbrulafu 11:17 PM - 8 August, 2016
Quote:
Quote:
Quote:
Quote:
Quote:
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!



I did factory reset 50 times,and noise is still present


Could be a faulty in it then. Mine was fixed with a reset but then again it only did it once so couldn't be sure if it was a one off or if the factory reset sorted it.

It's never come back and it get used four times a week since launch so assumed it was the reset that fixed it. It only seems to be when using Serato though... not standalone.

Definitely see what Denon say (or Numark if you're in the UK).


this is what i have Watchvimeo.com


After hearing the first week seconds of that I can confirm is exactly what I had.

I could hear mine over the system at 2ms so increased to 5ms. This was okay for an hour before I could hear it again so went up to 10ms. An hour later it had kept back in so went up to 20ms. I was on maximum by the end of the night.

I hit the factory reset button in the MCX utility once the night was over and I've never heard it again.

What version of firmware and Serato is it? The latest? Are you on El Cap? I am on it and keep them updated.

It's a latency issue by the sounds of it. Try increasing it in Serato until you can't hear it then keep playing and see if you can hear it slowly come back after an hour.


This is exactly what I had after about 6 hours of playing (to be fair the first few hours were just background tunes), its unfortunate as had I not played them or even switched the unit off before hand, I'd never have heard it. But yes, I had this and it was almost like the music was coming to a stop. I've done a factory reset, but I've not tried it again. Maybe I'll do it this weekend when Im in the house all weekend.
djbrulafu 11:27 PM - 8 August, 2016
Just out of curiosity - it wouldnt be related to this at all.

Im not sure if I had any browers open in the background to be honest.

serato.com
Mr Wilks 11:28 PM - 8 August, 2016
Quote:
Quote:
Quote:
Quote:
Quote:
Quote:
Quote:
i have static noise in range from 2-20ms.. only when i am playing in standalone mode everything is perfect


This sounds the Issue I had.

A factory reset on the controller (via menu) sorted it and it never came back. Give it a shot!



I did factory reset 50 times,and noise is still present


Could be a faulty in it then. Mine was fixed with a reset but then again it only did it once so couldn't be sure if it was a one off or if the factory reset sorted it.

It's never come back and it get used four times a week since launch so assumed it was the reset that fixed it. It only seems to be when using Serato though... not standalone.

Definitely see what Denon say (or Numark if you're in the UK).


this is what i have Watchvimeo.com


After hearing the first week seconds of that I can confirm is exactly what I had.

I could hear mine over the system at 2ms so increased to 5ms. This was okay for an hour before I could hear it again so went up to 10ms. An hour later it had kept back in so went up to 20ms. I was on maximum by the end of the night.

I hit the factory reset button in the MCX utility once the night was over and I've never heard it again.

What version of firmware and Serato is it? The latest? Are you on El Cap? I am on it and keep them updated.

It's a latency issue by the sounds of it. Try increasing it in Serato until you can't hear it then keep playing and see if you can hear it slowly come back after an hour.


This is exactly what I had after about 6 hours of playing (to be fair the first few hours were just background tunes), its unfortunate as had I not played them or even switched the unit off before hand, I'd never have heard it. But yes, I had this and it was almost like the music was coming to a stop. I've done a factory reset, but I've not tried it again. Maybe I'll do it this weekend when Im in the house all weekend.


Definitely. I never had it again after the reset but it worked for me.

Mine was a 6 hour gig in a club (a residency) and it was around once an hour where I had to increase the buffer.

At the end of my set I'd run out of buffer so glad it was the end of the night!
Mr Wilks 11:31 PM - 8 August, 2016
Quote:
Just out of curiosity - it wouldnt be related to this at all.

Im not sure if I had any browers open in the background to be honest.

serato.com


This is a slightly different situation, but with a similar result. This is where the track ends with PnT on it will introduce high CPU and distortion. It's a pretty similar symptoms though.
djbrulafu 11:54 PM - 8 August, 2016
Im wondering if it is still PnT thats affecting it as I would have had it on for the night.

It seemed to be happening at the start of a track, but thinking about it, I would have had the other track still playing out and finishing whilst mixing the new track in (Im quite bad for leaving the finished track still go round and round).

Hmmmm...something to keep in mind when I give it a test.
Mr Wilks 11:57 PM - 8 August, 2016
Definitely worth thinking as it could be. It's something that was introduced in 1.9.2 from what i can gather so if that's the version you're on then it maybe it.

A fix will be out soon.
markzg 6:54 AM - 9 August, 2016
i am sure that this sound problem is not coming out cuz of serato.. I have el cap m my mac,latest version..
the problem is in usb..when you connect denon throw mac/win notebook you will get static noise..

numark ns7 series had the same problem,and I think they fixed that out after 6 months. some other people say that problem with numark and sound distorsion was fixed via thunderbult-usb connector that u can find in some stores,and that connector is 80$.

so my Q is: does any of you have that connector and can you test it out??
djbrulafu 7:00 AM - 9 August, 2016
I heard about this too. Unfortunately I don't have a connector. I'll ask and see if some of the guys I know do. They might.

Isn't there a preferred usb to plug into (ie the one without the trackpad attached to it). I'm not sure which one that is. Is it the one next to the power or the one next to the hdmi port
Mr Wilks 7:24 AM - 9 August, 2016
Well when it does it next, switch it over to Engine mode and you'll notice there's no distortion.

As I've only had it once I'll guess it's not the issue with the newer Macs and USB ports as my Mac is a 2012.

That issue affects recent Macs IIRC?
djbrulafu 7:30 AM - 9 August, 2016
(make sure I bring usb sticks next time lol)

I'll let it run all day this weekend and see what happens

I'll report back
DJ Gugge 8:16 AM - 9 August, 2016
Quote:


so my Q is: does any of you have that connector and can you test it out??


I have, and on my Macbook Early 2011 (2.2 GHz I7) it get worse using that. But I guess also that it is an old thunderbolt port on this macbook.

I never had experience with sound distorsion before I tested with the Thunderbolt->USB3 converter. But I have the problem that the external Display stop working when I use USB and have the USB buffer under 10 ms.

Can the people that have problem list what Macbook Pro model they use to se if this is Model specific (older that have USB 2 ports as my early 2011 have) or if the problem also exist on Macbook Mid 2015 or Late 2014 with lots better chipset for the USB.
Also list what USB buffer settings they use.

/Gugge
DJ Gugge 8:27 AM - 9 August, 2016
I use Macbook pro 15" early 2011 with USB 2 ports, 2,2GHz I7 with 8GB Memory 1TB SSD.
Spare Macbook Pro is 13 late 2012 USB 3 ports 2.2GHz I7, 8GB memory and 1TB SSD. (that model work 100% as it should with MCX 8000).

USB buffer settings 10ms work if I use one of the USB ports (the trick mention above in this discussion to test what port that works best).

I have verify this settings over 5h that it works, both live gigs and at home let serato goes in autoplay).

I can reproduce the problem if I lower the USB buffer settings to 5ms of lower or using the other USB port.

I'm about to order a new Macbook pro, but I just now waiting for the 2016 or early 2017 model to be released (probably late this year or early 2017).

/Gugge
Chino 3:14 PM - 9 August, 2016
Quote:
Can the people that have problem list what Macbook Pro model they use to se if this is Model specific (older that have USB 2 ports as my early 2011 have) or if the problem also exist on Macbook Mid 2015 or Late 2014 with lots better chipset for the USB.
Also list what USB buffer settings they use.


The distortion issue is not model specific. The issues lies in the amount of midi info(bandwidth) that USB ports can support efficiently. The screens on the MCx8000 put additional strain on your computer's CPU. Raising the USB latency will help combat the distortion. As Wilks mentioned above, it's a good idea to start at 5ms latency and increase throughout the night if the distortion creeps back in. Lowering the Max Screen Refresh Rate in SDJ to 20 or 30ms will also help. Since receiving my replacement controller, I can run at 5ms during a 5 hour gig without distortion. I have a 2.6 i7quad core processor. Lower spec computers (i3 & i5) may struggle to process all the MIDI info.

mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16GB RAM 750GB internal HD
partitioned HD OSX 10.11.5 (EL Capitan)
Chino 3:29 PM - 9 August, 2016
Quote:
numark ns7 series had the same problem,and I think they fixed that out after 6 months. some other people say that problem with numark and sound distorsion was fixed via thunderbult-usb connector that u can find in some stores,and that connector is 80$.


^^^ That is the reason why I did not buy a NS7II or NS7III. Numark is great at innovating BUT very poor at implementation!! There is no way that a customer should need to purchase an additional $80 adapter to get a $1500 controller to work as it is advertised. Denon is now owned by inMusic (the parent company of Numark, Denon DJ, Akai & now Rane). I hope inMusic adopts RANE & Denon's quality control and great customer service!!
djrobmac1 4:18 PM - 9 August, 2016
Apologies if this is simple but is there any way when running engine you can put the tracks in BPM order?
Chino 5:12 PM - 9 August, 2016
^^^ @djrobmac1…. In the Engine USB standalone mode, you can select a BPM range but it doesn't put the songs in BPM order like SDJ does. That is a great feature request for Engine though.
djrobmac1 5:16 PM - 9 August, 2016
Quote:
^^^ @djrobmac1…. In the Engine USB standalone mode, you can select a BPM range but it doesn't put the songs in BPM order like SDJ does. That is a great feature request for Engine though.


Wow, how dumb.
markzg 6:57 PM - 9 August, 2016
Quote:
Quote:
numark ns7 series had the same problem,and I think they fixed that out after 6 months. some other people say that problem with numark and sound distorsion was fixed via thunderbult-usb connector that u can find in some stores,and that connector is 80$.


^^^ That is the reason why I did not buy a NS7II or NS7III. Numark is great at innovating BUT very poor at implementation!! There is no way that a customer should need to purchase an additional $80 adapter to get a $1500 controller to work as it is advertised. Denon is now owned by inMusic (the parent company of Numark, Denon DJ, Akai & now Rane). I hope inMusic adopts RANE & Denon's quality control and great customer service!!



@Chino maybe the sound problem is coming out cuz of el cap on my mac,maybe i need to instal 10.8.5 iOS

PS. tonight my friend is mixing with my denon,and it is working with his laptop (win10)

he told me he can hear sound poping throw the headphones,but sound coming out via speaker is fine.

so my Q is do you have poping sound problem in the headphones with your new denon unit??
Chino 7:15 PM - 9 August, 2016
^^^@ Markzg I don"t have any popping/distortion coming out of my headphones or master outputs on my new replacement MCx8000. The first MCX8000 I was sent did have distortion issues due to a faulty unit.

I have had 1 issues running OSX 10.11.5 (EL Capitan) where SDJ froze on the right side of my controller. I could not play or load a song up. I shut down and re-opened SDJ and that cleared it up. That being said, many people have reported issues with OSX 10.11x thru 10.11.3. I would recommend partitioning your hard drive and run Yosemite. I have my HD partitioned with OSX 10.8.5 because I still use SSL on a regular bases.
markzg 7:31 PM - 9 August, 2016
does anybody other have popping sound throw headphones?? i am using 1/4 jack m pioneer cdj c70
Mr Wilks 8:34 PM - 9 August, 2016
No popping on Win 10 or El Cap Mac.

There's so many variables though I wouldn't know where to start. Machine/OS/Settings.
Chino 1:06 AM - 10 August, 2016
Special Thanks to Serato for releasing a new 1.9.2 build (latest version should be 192(7280). This fixes a specific pitch/distortion issue.
DJ Gugge 4:48 AM - 10 August, 2016
Hmmm release an updated version of a public release without change the official release version?
The release note is still dated 2 of aug, so no official note what is different from the public build that was released 2 of aug and the one that is posted on the web 10 of aug?

Is this the normal way Serato hands out hotfixes? To just put out a new build with the same version number and no official note what the new build fix?
Chino 2:20 PM - 10 August, 2016
Explaination is in the below link:
serato.com

1.9.2(6851) was released first but an additional bug fix was included in SDJ 1.9.2(7280)
Chino 2:29 PM - 10 August, 2016
QUOTE "Hi Djleokar, we've discovered an issue with the 1.9.2 versions (in the official release as well) where if the the playhead passes the end of the track with Pitch 'n Time DJ enabled and then pauses (by stopping the deck, or by the deck auto-pause at 5 seconds after the track end), Pitch 'n Time DJ will continue to try and calculate audio even though the deck has stopped. This will cause a massive spike in CPU usage and most likely cause dropouts or bad audio quality."

^^^ SDJ 1.9.2(7280) fixes this bug.
acemc 3:34 PM - 10 August, 2016
Quote:
Explaination is in the below link:
serato.com

1.9.2(6851) was released first but an additional bug fix was included in SDJ 1.9.2(7280)

Thanks for the info & Link Chino.
I wasn't aware of this update at all.
You'd think Serato would "ANNOUNCE" it to make sure everyone knows what's going on.
I guess I shouldn't moan, at least they're taking care of things.
Thank you Team Serato.
skinnyguy 5:15 PM - 10 August, 2016
right? i wouldn't have known about this if i didn't visit this thread.
d:raf 4:28 PM - 11 August, 2016
I've had this unit for a few weeks, but I never have time to properly test it for any length of time, so I've opted to continue using my DDJ-SX at gigs instead (especially after reading some of the stories in this thread). Finally last night, I got an idea for an "automated stress test"; I selected a really long playlist (one with more than 24 hours worth of music in it), loaded up one of the decks, put it in continuous play mode and left it overnight while recording on another computer (so if it started acting up I could see how long it took). My mac is a 13" 2011 2.8ghz i7 with 8 gigs of RAM running Mtn Lion (10.8.5).

The first night, I set the USB buffer at 1. When I checked it the next morning, it sounded like the sound was "dropping in" as opposed to the USB "dropping out"... nothing but a syncopated series of pops and clicks (reviewing the recording revealed that it took it less than an hour to start doing that... yikes!). I upped the buffer to 5ms. and set it going that morning for another hour, and that appeared to fix the problem (at least for that hour).

Last night, I decided to go for broke and loaded all 4 decks up with tunes and put it in continuous play mode again (side note; I started with different songs on all four decks, but by the end of the test they were all the same and synced up, as if "auto instant doubles" had kicked in somewhere along the way; that was unexpected). I checked it in the morning (9 hours later) and everything sounded great! To further push it, I turned on the effects on all 4 channels and let it play for another 2 hours and turned on key lock for two of the decks. The CPU shot up to almost 50% and stayed there, but there were no dropouts or other undesirable audio effects. The pitch slider resolution still kinda sucks, and I know this isn't -exactly- like a full-on mixing test, but I think I'm finally comfortable enough to take it out into the wild.

So, the moral of this story... Mtn. Lion 4ever :).
dj shon g 1:21 PM - 14 August, 2016
Anyone having issues with activating the microphones I was unable to activate my microphones through the XLR slot
Chino 2:56 PM - 14 August, 2016
^^^ Try doing a factory reset under the UTILITY menu.
dj shon g 7:29 PM - 14 August, 2016
Where do I find the reset
Chino 10:38 PM - 14 August, 2016
1. Go to the UTILITY menu of your MCx8000.
2. Scroll down until you see Factory Default.
3. Select it and your MCx8000 will be restored to original factory settings
dj shon g 11:54 AM - 15 August, 2016
Thanks
Atramental 5:02 PM - 15 August, 2016
Thanks for the response Gentleman, I'm going to try a factory reset. I've been consistently using the SAME USB port, but i'll check that as well and make sure I use the one with the least connections. Hopefully both of these will address the issue. Other than that it's been pretty good so far, although as with most electronics, it does not like to perform in direct Texas sunlight for very long!
Cuervo 6:52 PM - 15 August, 2016
So there are tons of MCX8000 with hardware issues out there and Denon just release this

Denon DJ MC7000

Watchwww.youtube.com

Anyway i dont need dual usb or a key know.

So who cares!
Chino 8:16 PM - 15 August, 2016
I understand inMusic is a business and it's goal is to generate revenue BUT…….Please give us a new firmware update that improves the Engine standalone experience (Stagelinq where are you??!!). Denon needs to fix the CUE button brightness issue!!
panliv 9:45 AM - 16 August, 2016
Hi...I am waiting for my new mcx8000 by the end of the week...I just read that serato just released a new public beta 1.93 that fixes the problem with the cue button brightness!!!Can anyone try it and tell us...thank you :) !!!
LJ_WOOLSEY 10:24 AM - 16 August, 2016
Quote:
Hi...I am waiting for my new mcx8000 by the end of the week...I just read that serato just released a new public beta 1.93 that fixes the problem with the cue button brightness!!!Can anyone try it and tell us...thank you :) !!!

Where did you read that as its not in the release notes?
panliv 12:03 PM - 16 August, 2016
Quote:
Quote:
Hi...I am waiting for my new mcx8000 by the end of the week...I just read that serato just released a new public beta 1.93 that fixes the problem with the cue button brightness!!!Can anyone try it and tell us...thank you :) !!!

Where did you read that as its not in the release notes?


In full release notes is has this :

Bug Fixes
• Tracks not being marked as played correctly with Pioneer DJM-850
• Potential kernel panic when toggling USB Insert FX on Rane TTM-57MkII
• Potential audible pop or click after playing from cue point or temp cue
• Pitch slider on master deck in sync controlling slave deck pitch when in sync and paused
• Playhead position incorrect starting the software in REL, then switching to INT mode before pressing Play using motorized platters
• Dragging iTunes files to the Serato DJ library takes a long time to import
• Incorrect output lighting on Denon DJ MCX8000 parameter buttons while in Pitch Play performance pad mode
• Potentially high CPU usage and audio distortion after track with Pitch ‘n Time DJ enabled passes the end of the track and pauses
• WAV files potentially being corrupted after writing tags
LJ_WOOLSEY 12:05 PM - 16 August, 2016
Nothing about CUE lights.
akakak 12:05 PM - 16 August, 2016
Nothing about cue button brightness in there.
panliv 12:12 PM - 16 August, 2016
What does it mean with this?!?

• Incorrect output lighting on Denon DJ MCX8000 parameter buttons while in Pitch Play performance pad mode
Chino 12:28 PM - 16 August, 2016
^^^ That bug fix has to do with the brightness of the pads/colors when your in the Key mode of the MCx8000. Unfortunately there is no "fix" for the CUE button brightness yet. That fix (if it is even possible) needs to come via a firmware update by Denon.
Chino 12:38 PM - 16 August, 2016
Btw, I encourage everyone to PLEASE TEST SDJ 1.9.3. The only way to improve SDJ's stability and overall reliability is by trying out the Public beta SDJ 1.9.3 in as many different scenarios with as many different computers as possible! I cannot stress this enough!!
DJ BroMoney 12:47 PM - 16 August, 2016
Denon did reply that cue button brightness and pitch resolution updates are coming in a firmware update via Facebook yesterday when I asked them about there MC7000. No ETA but finally they copped to the issue.
Chino 1:06 PM - 16 August, 2016
^^^ That is GREAT news!!
akakak 1:08 PM - 16 August, 2016
What about shift disengaging the pitch fader? Really missing that. :(
acemc 1:10 PM - 16 August, 2016
Quote:
What about shift disengaging the pitch fader? Really missing that. :(

That was sorted a while back.
Just remember, you have to have 'sync on' for it to work.
akakak 1:17 PM - 16 August, 2016
I thought I'd tested it… I'll try again. Thanks!
djbrulafu 10:06 PM - 16 August, 2016
Quote:
Denon did reply that cue button brightness and pitch resolution updates are coming in a firmware update via Facebook yesterday when I asked them about there MC7000. No ETA but finally they copped to the issue.


I just read that post now, I was about to post it on here but realised it was you that asked the question.

Just to post here too... This is what Bro asked

The outstanding questions:
1) Did the cue light issue from the MCX8000 get fixed?
2) Did the pitch resolution issue from the MCX8000 get fixed?
3) Is the the build quality and sound quality identical to the MCX8000?
4) is it a standalone mixer or does it need a laptop to run cd's?

And denons response was this..

Bro Moneey 1&2 have been improved in an upcoming firmware release and 3&4 are a yes!

So... Straight from the horses mouth. Great news.
Mr Wilks 10:44 PM - 16 August, 2016
Amen!!!
Mr Wilks 1:43 PM - 19 August, 2016
Okay guys... A new firmware just dropped for the MCX8000 (V1.3) but doesn't fix the issues of cue brightness or pitch resolution.

Log into your Denon account and it's at the top. Ignore the "Latest Version V1.2" near the bottom of your account welcome page.

Also a new Engine that sorts drag and drop Serato crates on Windows.

Engine Release Notes
v1.5.2 (Build 0007) - Issued on 06-24-16
This update is recommended for all users.
• Fixed issue on Widows OS which prevented direct drag and drop of Serato DJ crates into Engine.
• Fixed issue in which imported tracks with Auto Analyze “OFF” Display "0%" symbol next to track name.
• Fixed issue where creating Engine Library Database and Updating Engine Library Database ignored files on the
desktop.
• Fixed issue where the Engine Library and Engine target options did not properly refresh based on what is
selected in Collections pane.
• Fixed issue where dragging a folder of music to a target drive did not always auto analyze the tracks correctly.
• Fixed issue where tracks from USB Target were automatically added to Engine Library After "Create Engine
Target Database" Despite "Auto Backup to Engine Library" Set to “OFF”.

MCX8000 Firmware Release Notes v1.3 - Issued on 06-24-16
This update is recommended for all users.
Contains component firmware versions: Engine: 0161
MCU: 2061
Display: 8661
Changes/Improvements:
Engine
-Added Continuous Play mode support for non-Engine indexed USB drives
-Fixed issue where triggering hotcues with Slip mode active would cause two beat matched tracks to drift apart -Fixed issue where triggering slices would cause two beat matched tracks to drift apart
-Fixed issue where key information was not cleared after the USB Target drive was ejected
-Optimized memory resources while setting and deleting hotcues from the same playing track
-Fixed issue where some supported files types would prompt "unsupported File Type" pop up message
-Fixed issue where loading an instant double would sometimes display the incorrect waveform
MCU
No changes
Display
No Changes
Mr Wilks 1:48 PM - 19 August, 2016
Hang on a minute...

I just realised this was an older build dated 24th June!!!

I think I missed it as the welcome page is still listing V1.2 as the latest in big letters!!!

Sorry... I blame Denon... Haha!
djbrulafu 1:52 PM - 19 August, 2016
Ha ha.

So are we waiting for something bigger than 1.3. Probably 1.4?

Got half excited there lol
Mr Wilks 1:58 PM - 19 August, 2016
Definitely.

I've been checking this the Denon MCX8000 site weekly not even noticing the newer V1.3 update in small letters at the top as I just logged in and scrolled down to where it said "Latest Version V1.2" so just backed out and cursed Denon.

They really need to update that bit or it will still say the latest is V1.2 when we are on V1.9
djbrulafu 2:03 PM - 19 August, 2016
Quote:
Definitely.

I've been checking this the Denon MCX8000 site weekly not even noticing the newer V1.3 update in small letters at the top as I just logged in and scrolled down to where it said "Latest Version V1.2" so just backed out and cursed Denon.

They really need to update that bit or it will still say the latest is V1.2 when we are on V1.9


Do you remember I had an issue with playing a long mix where it would cut out... I posted a video up here somewhere.

Well, good news. I made a new usb stick and its perfect. I just think it was the track had been corrupted somehow. (not that I play mechanics lol)

I can confirm that I can load two 60 minute + tracks from the same usb stick on either side and have no problems at all.
Mr Wilks 2:15 PM - 19 August, 2016
Quote:
Quote:
Definitely.

I've been checking this the Denon MCX8000 site weekly not even noticing the newer V1.3 update in small letters at the top as I just logged in and scrolled down to where it said "Latest Version V1.2" so just backed out and cursed Denon.

They really need to update that bit or it will still say the latest is V1.2 when we are on V1.9


Do you remember I had an issue with playing a long mix where it would cut out... I posted a video up here somewhere.

Great to hear all is well with it now. having a few mixes handy that are long is needed on USB.
Well, good news. I made a new usb stick and its perfect. I just think it was the track had been corrupted somehow. (not that I play mechanics lol)

I can confirm that I can load two 60 minute + tracks from the same usb stick on either side and have no problems at all.
DJ BroMoney 2:18 PM - 19 August, 2016
The release of the MC7000 has left a serious void in the whole product range for me.

I was seriously thinking of picking up a mcx8000 once they fixed the issues, but then they went and released the MC7000, and now there's no clear flagship controller.

MCX8000 - Play from USBs in the event of a software crash, w/ lackluster USB stick managing software. Screens can cause audio issues and latency/stability issues with Serato.

MC7000 - Play from a backup computer in the event of a software crash + easier to play back to back sets with other Serato DJs. No screens to cause audio issues or latency/stability issues with Serato.

$300 price differential.... Seriously makes me wonder if we should expect to see a REAL flagship controller from Denon that combines the two.
djbrulafu 2:19 PM - 19 August, 2016
*megamixes not mechanics. Damn autocorrect
HETTO 6:56 PM - 19 August, 2016
Confusing times...
- Where's Stagelinq (like Chino said)
- the 7000 doesn't have Engine, so won't help pushing Engine further :-(
- I hope everything 'off' on the 8000 doesn't get delayed because of the 7000
- for my purposes the 8000 still suits me better than the 7000 would, so no frustrations there :-)

Btw; the 7000 doesn't have a Ethernet (Stagelinq) port, does it?
Mr Wilks 9:13 PM - 19 August, 2016
It doesn't have the StageLinq port so will be just for us guys for the time being.

I can bet there's been a delay that will push it back until the autumn. It's a shame there's no presence from InMusic at BPM this year. I just don't get why? It's been a strong year for them.

The 8000 is still a winner. The 7000 is more like an SX alternative with duel soundcards where as we have an RX alternative.

I was playing with the standalone earlier and actually think it's not bad at all. It's a long game for Denon so we'll see a Rekordbox style evolution over time.
Chino 3:47 AM - 20 August, 2016
Quote:
I've been checking this the Denon MCX8000 site weekly not even noticing the newer V1.3 update in small letters at the top as I just logged in and scrolled down to where it said "Latest Version V1.2" so just backed out and cursed Denon.


Im not seeing a v1.3 or Engine 1.5.2. Am I missing something? Is it located in a different area?
DJ_Dad 3:54 AM - 20 August, 2016
You need to log into their website with the mcx8000 registered. When viewing the mcx8000 in the registered products page, you will see the download for 1.3 in one of the links near the top of the page.
Chino 4:12 AM - 20 August, 2016
^^^ Thanks! I've been checking the site weekly like Wilks has been. I always just scrolled to the bottom where the big bold version info was located. Denon has it set up in a very confusing way! The latest build should be in BIG BOLD letters (at the top of the page)- very plain & easy for everyone to see not the tiny little link at the top!!! WOW…so we are in desperate need of version 1.4 then!!!
Chino 5:02 AM - 20 August, 2016
Quote:
The release of the MC7000 has left a serious void in the whole product range for me.

I was seriously thinking of picking up a mcx8000 once they fixed the issues, but then they went and released the MC7000, and now there's no clear flagship controller.

MCX8000 - Play from USBs in the event of a software crash, w/ lackluster USB stick managing software. Screens can cause audio issues and latency/stability issues with Serato.

MC7000 - Play from a backup computer in the event of a software crash + easier to play back to back sets with other Serato DJs. No screens to cause audio issues or latency/stability issues with Serato.

$300 price differential.... Seriously makes me wonder if we should expect to see a REAL flagship controller from Denon that combines the two.


The MCx8000 is available for under $1200 brand new from an authorized dealer on Ebay right now. The link is below:
www.ebay.com

There is a $200 price difference between the MCx8000 and the MCx7000. Personally, I prefer having the option of standalone USB functionality in case of computer/program failure(we all know SDJ sometimes has its stability issues!). I am also EXTREMELY tired of depending on laptops and all the issues associated with them.

I see the MCx7000 as more of an alternative to the Pioneer SX2. The dual USBs are great for switching DJs in a club setting. Buy the controller that suits your needs the best.

Hopefully, there will be a new Denon flagship controller (MCx9000) in a year or two.
dj shon g 6:52 AM - 20 August, 2016
Out djing and it keeps static ingredients out
dj shon g 7:15 AM - 20 August, 2016
Figured 1.9.2
DJ BroMoney 6:13 PM - 21 August, 2016
Quote:
The MCx8000 is available for under $1200 brand new from an authorized dealer on Ebay right now. The link is below:
www.ebay.com

There is a $200 price difference between the MCx8000 and the MCx7000. Personally, I prefer having the option of standalone USB functionality in case of computer/program failure(we all know SDJ sometimes has its stability issues!). I am also EXTREMELY tired of depending on laptops and all the issues associated with them.

I see the MCx7000 as more of an alternative to the Pioneer SX2. The dual USBs are great for switching DJs in a club setting. Buy the controller that suits your needs the best.

Hopefully, there will be a new Denon flagship controller (MCx9000) in a year or two.


Street price for the mcx8000 is around $1100, and I'm expecting the MC7000 to street around $800.

I feel you with the USB sticks. When I had the XDJ-R1 I had an absolute blast just turning it on and sticking a USB stick in and letting it go. That unit had abysmal screens, no waveform, and was missing half the features of this unit, but I had an absolute blast. How does the MCX8000 compare to the XDJ Aero/XDJ R1?
Chino 9:05 PM - 21 August, 2016
^^^ The screens on the MCx8000 are high resolution. The wave form is displayed and so is all the important song info (name, bpm, etc.) The 4 channel mixer on the MCx8000 is spacious and well laid out.

I DO like that the XDJ has WiFi & you can record your mix directly to USB. It really all depends on what your particular needs are. I DJ mostly mobile events so 2 mics, 4 channel mixer, and a standalone option is important to me. That's why I purchased the Denon MCx8000.
acemc 6:19 AM - 22 August, 2016
Thanks for the info Mr Wilx.
I wasn't aware of this update at all, but to be very honest, it really doesn't change anything.
The big issues most of us have are still there!!!
Denon have been saying (for some time now) that they have a fix for us in a new firmware.
But that just seems like a whole lot of bull to keep us quiet.
If they really had a solution, why would they keep so quiet about it?
Why prolong our agony & keep us waiting?
Denon's hardware is rock-solid build quality, sadly though.......
Their biggest downfall has always been on the software side of things.
I swore to never buy another Denon product after the 3700's left me in tears.
I'm starting to get that same feeling of regret in my stomach again!!!!!
DJ_Dad 11:45 AM - 22 August, 2016
Acemc,
This last firmware from Denon was actually released in June. This isn't the firmware update they have mentioned will fix the cue lights and pitch resolution for example. That code should drop soon.
acemc 4:24 PM - 22 August, 2016
Quote:
This last firmware from Denon was actually released in June.

I should've read a bit further - Lol!
I'm still quite surprised this update wasn't properly announced though.
Chino 8:30 PM - 22 August, 2016
Quote:


I'm still quite surprised this update wasn't properly announced though.


I agree. I will make sure it gets announced on this thread.
DJ Gugge 3:47 PM - 24 August, 2016
Form one unofficial Denon DJ Facebook group post:
"I know that MacOS Sierra is still beta, however it's set to hit RTM in less than 30 days. The MCX8000 doesn't get recognized in the MIDI panel, however other Denon controllers do.
What's the plan? Are we expecting a firmware update or a helper app?"

Is it a Serato or Denon DJ issue if that stop working in the next OSX?
d:raf 4:40 PM - 24 August, 2016
Maybe by the time they come out with whatever comes after Sierra I'll be able to use El Capitan :).
Chino 8:38 PM - 24 August, 2016
^^^ I've been using EL Capitan (10.11.5) with the MCx8000 for a while now. It works well.





mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16GB RAM 750GB HD
partitioned HD OSX 10.11.5 (El Capitan)
d:raf 8:08 PM - 25 August, 2016
Quote:
mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16GB RAM 750GB HD
partitioned HD OSX 10.11.5 (El Capitan)


If I had that, I might feel comfy trying El Capitan. However, I'm still using a late 2011 I7 with a mere 8 gigs of ram using 10.8.5; it ain't broke so I ain't fixing it :).

Now, whenever I inevitably get a NEW mbp in the next 2-4 years, it'll probably come with Sierra or newer installed, in which case I'll (hopefully) be able to comfortably roll back to El Cap ;).
DJ BroMoney 12:10 AM - 27 August, 2016
Denon officially released mcx8000 fw 1.3 and engine 1.5.2 . Claims to have fixed the pitch resolution issue. No update to the cue lights though...
Chino 1:38 AM - 27 August, 2016
^^^ @DJ BroMoney...Appreciate the heads up! I've been testing it out for about an hour. I noticed a couple of things so far…..

The pitch resolution seems to have improved with SDJ(1.9.3) BUT I don't see much improvement to it in standalone USB mode. The screens definitely have improved in that they are definitely way less glitchy. I can also confirm that the CUE button issue has NOT been fixed or improved yet.

After I updated to the new firmware, the Display Version reads Left:5170 Right:5170. I wonder if the MCx8000 is only capable of displaying four numeric digits since the 8 was dropped? The release notes indicate that the latest display version is 85170. Below is the latest firmware version:

v1.3 - Issued on 08-24-16
This update is recommended for all users.
Contains component firmware versions:
Engine: 0164
MCU: 2063
Display: 85170


mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16GB RAM 750GB HD
partitioned HD OSX 10.11.5 (El Capitan)
DJ Gugge 4:22 AM - 27 August, 2016
Quote:
Denon officially released mcx8000 fw 1.3 and engine 1.5.2 . Claims to have fixed the pitch resolution issue. No update to the cue lights though...


No they re-released 1.3 and add extra features in the old 2016-06-xx release and re-release that with the same version number.

A public release is when you post a version public and have a proper release not in it. The old 1.3 had that, Denon DJ make exact the same development mistake that Serato did with 1.9.2 re-release and released version (in favour to denon they update the same release with new release notes with an updated one).
dj shon g 12:17 PM - 1 September, 2016
Did the FW 1.3 now the controller will not connect
Chino 1:31 PM - 1 September, 2016
^^^ Try power cycling the MCx8000, disconnect the USB cable and then reconnecting the USB and power cord and power everything back up. If that doesn't work you can also try a factory reset under the UTILITY menu of controller.

I've been using the 1.3 firmware version with positive results. The pitch resolution has improved when using SDJ(1.9.3) and the screens seems more fluid(WAY less glitchy). There is still some improvement needed for the pitch resolution in standalone mode. The CUE button brightness still needs work but version 1.3 is definitely a step in the right direction.


mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16GB RAM 750GB HD
partitioned HD OSX 10.11.5 (El Capitan)
DJ_Dad 3:08 PM - 1 September, 2016
/me knocks on wood

So far so good with the new 1.3. I was having screen freezes on the 8000 before this firmware. So far I have not seen it. Pitch resolution does seem better. I can live with the cue light issue for now. It's not a huge deal during a performance. I can toggle on and off to check pretty easily.
dj shon g 7:31 PM - 1 September, 2016
I've tried the cycle of and factory reset it connected once but couldn't select tracks or wouldn't move after showing the denon dj screen
dj Krazey leo 9:15 PM - 1 September, 2016
My screens are completely frozen after the new Fw I can't even do a factory reset is there a way to factory reserved without the screens thanks in advance
dj shon g 10:04 PM - 1 September, 2016
Wow I have to send mine back this is the second one to send back
dj shon g 12:13 PM - 2 September, 2016
This actually worked for me :


Close Serato DJ, connect your controller, open up a finder window, and proceed to: Applications > Utilities > Audio MIDI Setup. In this window, can you see your controller? Please check that your Built-in Input and Built-in Output are set as the default sound device. (If not, please make them so.)


Next, please open the list menu Window > Show MIDI Window.


Scroll across till you see your hardware listed. With the icon highlighted, turn off and unplug your controller, then remove that device from the view. Can you connect your controller to your computer again, and try to run the software once more?

If you're still having issues, please go back to the MIDI Window and in the configuration drop down box, please select, and change from ‘Default’ to ‘New Configuration.’


Can you now see your controller in the available devices below
dj Krazey leo 12:53 PM - 2 September, 2016
@ dj shon g is that what I should try to get my screens working again?
dj shon g 1:58 PM - 2 September, 2016
Uncertain but wouldn't hurt
dj Krazey leo 7:45 PM - 2 September, 2016
Ok cool thanks
Chino 12:51 AM - 4 September, 2016
Just finished DJing my last block party of this summer season. I ran 5 hours straight on SDJ 1.9.2 with the MCx8000 on firmware 1.3(8/24/16 release). It ran GREAT! NO freezes, screen glitches or distortion for the entire 5 hours!!

SDJ Public beta 1.9.3 also has some important bug fixes that further improves SDJ with the MCx8000.



mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16GB RAM 750GB HD
partitioned HD OSX 10.11.5 (El Capitan)
dj Krazey leo 2:23 PM - 5 September, 2016
Anyone interested in a odyssey flat case for the mcx I'm in New York it's like new send me a private message thanks
Mr Wilks 2:28 PM - 5 September, 2016
I've been after one of those since launch but they haven't made it to the UK yet.

Gutted! I had to get the magma which is much bigger.
Chino 3:02 PM - 5 September, 2016
*UPDATE* NEW build of SDJ Public Beta 1.9.3(8105). Please test and report any issues!

I appreciate Serato's renewed emphasis on stability and bug fixes with these recent builds. I have a feeling Serato is cleaning up the code for a BIG upcoming 2.0 release….
Chino 3:32 PM - 5 September, 2016
Not sure if some of the video DJs know this…

A big reason why I use Mix Emergency(besides all the great features) is stability. I have both Mix Emergency and Serato Video. I prefer Mix Emergency because if a video file becomes corrupt, the audio will keep playing. Obviously this is important if you have a packed dance floor and you need to keep the music playing! If you have a bad video file while using Serato Video then it may crash SDJ too. I learned this the hard way. I previously had Serato Video quit on me in the middle of a set. It was awful!!
HETTO 12:20 PM - 6 September, 2016
Thanks for the info Chino.
Versipellis 1:16 PM - 6 September, 2016
Quote:
*UPDATE* NEW build of SDJ Public Beta 1.9.3(8105). Please test and report any issues!

I appreciate Serato's renewed emphasis on stability and bug fixes with these recent builds. I have a feeling Serato is cleaning up the code for a BIG upcoming 2.0 release….


Given that the last couple of releases the amount of feature adds has been fairly minimal (e.g. with smart subcrates they opted to go with the lesser-effort implementation of just as a way to organize subcrates rather than inheriting the parent crate's subset of tracks) with a huge bugfix list, I'm inclined to agree.

I'm still surprised Denon didn't add phase metering to the MCX8000 though.
Mr Wilks 1:27 PM - 6 September, 2016
Quote:
I'm still surprised Denon didn't add phase metering to the MCX8000 though.


This would have been cool.
DJNitro12 2:34 PM - 6 September, 2016
anyone have a problem with the track just speeding up for no reason at all? I was at a gig this weekend and the right deck just sped up uncontrollably. Couldn't control it on the 8000 or even by using Serato DJ directly. I've never had a problem with Serato until this controller. I also own the MC2000, 4000, and 6000 MK II and use with no problems. Any insight is appreciated.
Mr Wilks 2:54 PM - 6 September, 2016
I've never had this myself but wondered if there was a mapping glitch as there's pitch bend on the units.

Seems strange but I do remember hearing stories of Serato speeding up playback.

serato.com
serato.com
serato.com
serato.com
community.numark.com

These seem to show Numark, Denon and Pioneer gear exhibiting these 'speed ups'.
Versipellis 5:21 PM - 9 September, 2016
Can anyone comment on the platter latency for the MCX8000? Is it possible to do fast scratching?
GusGomez 5:24 PM - 9 September, 2016
Quote:
Can anyone comment on the platter latency for the MCX8000? Is it possible to do fast scratching?

the platters are dope you could do any scratch but nothing compares to Vinyl.
Chino 6:16 PM - 9 September, 2016
Quote:
the platters are dope you could do any scratch but nothing compares to Vinyl.


Agreed. A close second to vinyl are the Denon 3900s direct drive platters.
Versipellis 6:29 PM - 9 September, 2016
Yeah, I mean, nothing will compare to vinyl. But I need something more portable than lugging turntables around, and controllers are notorious for platter lag. How do they compare to CDJ's?
GusGomez 6:33 PM - 9 September, 2016
Quote:
Yeah, I mean, nothing will compare to vinyl. But I need something more portable than lugging turntables around, and controllers are notorious for platter lag. How do they compare to CDJ's?

Definitely blow the XDJ 1000's out the water. CDJ2000 are prob the same except the 2000 are bigger IMO you could definitely get the job done with the 8000 I'm not a big scratcher yet but I haven't had any lag issues with the little scratching I do at my gigs.
Chino 11:46 PM - 9 September, 2016
*QUICK TIP*

In order to clear out the recently played tracks(that turn blue in standalone mode) press and hold the BACK button on the MCx8000 hardware. This will turn all the played songs back to the white (not played) color.

SHOUT OUT to DJ Junior who helped me figure this out!
Chino 2:59 AM - 14 September, 2016
Once again a new SDJ build ….Serato DJ 1.9.3.8105 Beta is available. Includes a new Ableton Link feature! Maybe we will finally see THE BRIDGE back in SDJ 2.0???? Maybe Serato is cleaning up the code, optimizing and fixing bugs so that DAY MODE can finally be implemented???? We shall see...
Chino 3:02 AM - 14 September, 2016
*CORRECTION* Serato DJ 1.9.3.8373 Beta (it would be nice if we could correct/edit posts!!)
Versipellis 4:02 AM - 14 September, 2016
Quote:
Once again a new SDJ build ….Serato DJ 1.9.3.8105 Beta is available. Includes a new Ableton Link feature! Maybe we will finally see THE BRIDGE back in SDJ 2.0???? Maybe Serato is cleaning up the code, optimizing and fixing bugs so that DAY MODE can finally be implemented???? We shall see...


YESSS
skinnyguy 5:11 PM - 14 September, 2016
Ooh wow. I don't even have ableton/bridge but I'm still excited.
acemc 6:51 PM - 14 September, 2016
New MC-X8000 firmware V1.
www.denondj.com
Update purely for Mac OS Sierra support.
Sadly still no cue brightness fix.
Chino 1:54 PM - 15 September, 2016
^^^ I was SUPER HYPED until I read the part about no CUE brightness fix! lol… Well, at least they are giving us supported OS drivers in a timely manner. I'm grateful for that!
Mr Wilks 2:09 PM - 15 September, 2016
Quote:
^^^ I was SUPER HYPED until I read the part about no CUE brightness fix! lol… Well, at least they are giving us supported OS drivers in a timely manner. I'm grateful for that!


Yeah. that's pretty good. Shame there's no fix as yet but OS compatibility is priority.

I'm still unsure we'll ever see a fix for the cue button brightness. I know they stated a fix will come via FB but just don't think they can do it. Let's hope they can.

Anyone tried the 7000 and see what the lights are like on that?
acemc 4:51 PM - 15 September, 2016
I think ur right Mr Wilks.
I think the brightness of the leds can't be changed via firmware. I'm also still very suprised how hush Denon are about their updates. You'd think they would want everyone to know when an update is released.
DJ_Dad 5:05 AM - 16 September, 2016
Side note: all my issues with the lcd locking up were fixed with the 1.3 firmware. Loving this beast now. Sound quality of the mixer doesn't get any better. Denon rocked this.
Mr Wilks 3:07 PM - 16 September, 2016
I plug the XLRs from the main club rig into the MCX every week but this week I went into the Pioneer DJM 700 via RCA.

Wow. I've never heard anything so so rubbish in all my life. This thing sounds amazing when direct and really showed up the mixer it went through.
acemc 12:12 PM - 18 September, 2016
Quote:
but this week I went into the Pioneer DJM 700 via RCA.

This is how I setup every week, 8000's master out rca's into a channel of the clubs mixer.
Are you saying the sound quality will be better plugging the master out Xlr's from club's mixer into the 8000 master xlr output instead?
I honestly never thought it'd make much diffs.
LJ_WOOLSEY 2:57 PM - 18 September, 2016
Quote:
Quote:
but this week I went into the Pioneer DJM 700 via RCA.

This is how I setup every week, 8000's master out rca's into a channel of the clubs mixer.
Are you saying the sound quality will be better plugging the master out Xlr's from club's mixer into the 8000 master xlr output instead?
I honestly never thought it'd make much diffs.


a sound system can only sound as good as the weakest point. So if the sound output is better quality on the mcx8000 than a djm700 then yes it will make a difference.
Mr Wilks 4:51 PM - 18 September, 2016
Quote:
Quote:
but this week I went into the Pioneer DJM 700 via RCA.

This is how I setup every week, 8000's master out rca's into a channel of the clubs mixer.
Are you saying the sound quality will be better plugging the master out Xlr's from club's mixer into the 8000 master xlr output instead?
I honestly never thought it'd make much diffs.


Yeah, it's night and day. As Woolsey says, the weakest link in a chain, in this case, is the DJM 700. It's not a bad mixer but Pioneer's sound didn't improve until they hit the DJM 900. If you can disconnect the XLRs to the mixer and go direct from the Denon you'll hear a huge improvement.

The clarity and dynamic range open up and you'll be impressed. I'm not knocking Pioneer gear but when you see certain mixers in a club you know you can get better sound from a system just by swapping the mixer out. My old DJM 600 was pretty harsh on the top frequencies and even the SX1 wasn't very nice on the top end. The SX2 was a much better sounding unit.

Pioneer gear is by far the most installed equipment in a DJ box and yet unless the mixers are the 900s, sound isn't the best. No bad, just not the best.

Give it a go and report back as I'd be interested in the difference from your perspective. Play a track and listen, then swap XLRs over and listen again and see how it sounds. Some people may not tell or care much but the difference for me was great.
acemc 6:15 PM - 18 September, 2016
Quote:
Give it a go and report back

I'll definitely try this, thanks for the info.
The club is still using an old DJM1000, so I'm sure I'm gonna hear a difference.
It's actually so logical, I can't believe I never thought of doing this before.
I'll only get a chance next weekend again, but I'll let you know how it went.
Thanks again for the advice.
Mr Wilks 6:26 PM - 18 September, 2016
Quote:
Quote:
Give it a go and report back

I'll definitely try this, thanks for the info.
The club is still using an old DJM1000, so I'm sure I'm gonna hear a difference.
It's actually so logical, I can't believe I never thought of doing this before.
I'll only get a chance next weekend again, but I'll let you know how it went.
Thanks again for the advice.


It will be good to hear your findings. It may have a fair amount of volume when you change over so remember to keep everything at zero when switching. Clubs often turn on the attenuation switch around the back of the mixer on to reduce the volume from DJs that like to push into the red and by swapping out the XLRs you're removing that volume limitation so it 'could' (but not always) be reeeeeally loud afterwards if the switch was set to on.

if so then the system will have had it's limiters and processing etc setup on the DJM 1000 and you could be pumping a lot more into the system by taking out the DJM 1000 out of the circuit. I noticed on the DJM 700 in the club where I am that there was no attenuation set up so it was okay but It's just worth noting.
DJ_Dad 6:28 PM - 18 September, 2016
I've been very impressed with the inputs on the mcx8000 as well. The mic preamps are very very good, and the like inputs are very rich sounding.
Mr Wilks 6:34 PM - 18 September, 2016
Quote:
I've been very impressed with the inputs on the mcx8000 as well. The mic preamps are very very good, and the like inputs are very rich sounding.


I think the mic gain is a little too sensitive for my mic.

I have a sure PG58 and the gain can only be turned up to 2 out of 10!!!
acemc 6:36 PM - 18 September, 2016
Quote:
if so then the system will have had it's limiters and processing etc setup on the DJM 1000

For sure, The limiter kicks in from the 3rd orange led on the 1000.
The limiter is setup pretty well though so I don't think I'll have an issue.
I'll just set my master out to just before the limiter kicks in.
I'm actually excited to test this, coz now I'll be able to bypass the mic from the booth :)
acemc 6:41 PM - 18 September, 2016
Quote:
I think the mic gain is a little too sensitive for my mic.

Totally agree.
When I do mobile stuff, I use a 20db pad inline to give me a bit more control over the mic.
The wireless mic, I just turn down on the receiver.
I've never had to do that on any of my other mixers before.
Versipellis 7:59 AM - 19 September, 2016
Just reading this thread, it seems like the MCX8000 has pretty much become the de facto "best full-size controller" for Serato...
GusGomez 11:53 AM - 19 September, 2016
I'm thinking about selling mine since I'm using turntables again. I haven't touched my MCX8000 in weeks.
Riddim Dojo 1:04 PM - 20 September, 2016
Quote:
I used the MCx8000 at an afternoon gig today. I definitely like how loud and clear sounding it is. It is MUCH louder than my Vestax VCI 400.


hey,

I'm finally looking to upgrade my aging but realiable VCI-400. While I know a comparison is a bit ridiculous, what do you think the 400 did better than the 8000? Or what do you miss the most from the 400?
Chino 1:39 PM - 20 September, 2016
I upgraded from a Vestax VCI 400 to the Denon MCx8000. The only thing I miss is the extreme portability of the VCI 400. Other than that, the MCx8000 is a huge improvement. I would still recommend keeping the VCI 400 as a backup. I like that you can MIDI map the VCI-400 to pretty much any software.
Riddim Dojo 1:44 PM - 20 September, 2016
Quote:
I upgraded from a Vestax VCI 400 to the Denon MCx8000. The only thing I miss is the extreme portability of the VCI 400. Other than that, the MCx8000 is a huge improvement. I would still recommend keeping the VCI 400 as a backup. I like that you can MIDI map the VCI-400 to pretty much any software.


Thanks Chino! Will definitely, be saving up to buy this monster! Portability is a key for me though, so feeling a bit apprehensive about losing that!

RD
Chino 1:54 PM - 22 September, 2016
*UPDATE* SDJ 1.9.3 is out!!

I've been testing the final release for over an hour now and there are noticeable improvements. Check out the release notes for the specific bug fixes that improves the use of SDJ with the MCx8000. SDJ closes faster and is running more smoothly with my setup. I really like the new sampler improvements too!




mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.5 (El Capitan)
ernie 1:41 AM - 27 September, 2016
Gig Report
serato dj 1.9.3 i had a gig last saturday for 5 hours playing with no problem no drop out

2.5 Ghz intel core i5
8Gig 1333Mhz DDR3
deejayayup 10:33 PM - 28 September, 2016
OK, I'm convinced so I've just placed an order for one. This year I've gone from DVS to the the DDJ-SR and now to this. I find controllers more fun to use than DVS and also less hassle. This looks like the most interesting controller on the market, to me.
Chino 11:56 PM - 28 September, 2016
Definitely a great controller! It's very flexible especially for mobile use.
Riddim Dojo 5:45 PM - 29 September, 2016
Quote:
Definitely a great controller! It's very flexible especially for mobile use.


Hey Chino, one other question. Does the 8000 do DVS on channels 3 & 4 using the usb key or hard drive on back? I was searching the Denon FAQ but couldn't find anything.

RD
Chino 6:12 PM - 29 September, 2016
The MCx8000 does DVS on channels 3 & 4 ONLY. The top USB slots (USB 1 & USB 2) are for Engine on Channels 1 & 2. You can plug in a flash drive or an external HD to them(up to 2 TB each) The back USB hub is where you can connect up to a 2 TB hard drive that can store your music for SDJ. I would recommend connecting an external hard drive directly to your computer(if you use an external HD). You can keep the rear USB port to charge your phone, run an external fan for your computer or connect other MIDI gear.

It would be nice to be able to connect a keyboard to the back of the controller to do fast music searches. Hopefully a future firmware update will include this feature.
akakak 8:41 PM - 29 September, 2016
I put my MCX8000 on full cut for the crossfader today, but sometimes when it's all the way to the left I still hear the right channels. Has anyone else experienced this?
DJ_Dad 11:09 PM - 29 September, 2016
Quote:
I put my MCX8000 on full cut for the crossfader today, but sometimes when it's all the way to the left I still hear the right channels. Has anyone else experienced this?


This doesn't sound right. Mine is not doing this.
Riddim Dojo 2:21 AM - 30 September, 2016
Quote:
The MCx8000 does DVS on channels 3 & 4 ONLY. The top USB slots (USB 1 & USB 2) are for Engine on Channels 1 & 2. You can plug in a flash drive or an external HD to them(up to 2 TB each) The back USB hub is where you can connect up to a 2 TB hard drive that can store your music for SDJ. I would recommend connecting an external hard drive directly to your computer(if you use an external HD). You can keep the rear USB port to charge your phone, run an external fan for your computer or connect other MIDI gear.

It would be nice to be able to connect a keyboard to the back of the controller to do fast music searches. Hopefully a future firmware update will include this feature.


Hey Chino,

Just to be clear, the 3 & 4 channels using DVS/ cannot see the usb stick or drive connected to the controller's usb. DVS can only be used via Serato/laptop?

RD
Chino 3:50 AM - 30 September, 2016
Yes, the top USB ports are for Engine (channel 1 & 2) only. The DVS on channel 3 & 4 are for SDJ. You will need to purchase the DVS expansion pack from Serato. You CAN run a cdj or Denon 3900 into the line inputs of channel 3 & 4 though. What are you trying to do?
d:raf 4:36 AM - 30 September, 2016
Quote:
What are you trying to do?


I'm betting use DVS with USB sticks alone/no laptop?

That would be a pretty sweet feature, especially if it worked with the screens...
Riddim Dojo 11:49 AM - 30 September, 2016
Quote:
Quote:
What are you trying to do?


I'm betting use DVS with USB sticks alone/no laptop?

That would be a pretty sweet feature, especially if it worked with the screens...


Exactly! That would be a sweet feature if integrated into the engine software. As I told Chino earlier, I'm looking to replace my venerable VCI 400 with this beast, so while this is not a dealbreaker for me, it could be a real sweet addition to make killer controller. Imagine how you can spice up your routines with no laptop!

Chino, holla at your Denon contacts!
SG SOUNDS 12:02 PM - 30 September, 2016
What are the actual specs for the MCX sound card? The Roland dj 808 claims to be the best sounding controller to date with High Quality Audio: 24bit/96kHz audio fidelity.
Chino 1:51 PM - 30 September, 2016
^^^ Sound is definitely 24bit but I'm not sure if it's 96kHz. There is a full audio spec sheet on Denondj.com.

I trust my ears (obviously) when it comes to sound. I KNOW it sounds MUCH louder and clearer than the Vestax VCI-400, Pioneer SX & Pioneer SX2. It also has a louder, warmer, punchier sound than the Pioneer SZ. I have used all these controllers in the past. My RANE 62 mixer is the only mixer that sounds better.

Quote:
I'm betting use DVS with USB sticks alone/no laptop?


^^^ That is a cool idea! If enough of us request features like this then maybe Denon will listen. At this point, I'm hoping they are able to fix the CUE button brightness in a firmware update. I also have a list of improvements to the Engine software that is long over due!!
Chino 2:11 PM - 30 September, 2016
calling STAGELINQ…. anyone hear anything more about it? It's been extremely quiet over at Denon DJ...
Riddim Dojo 7:03 PM - 30 September, 2016
Quote:
calling STAGELINQ…. anyone hear anything more about it? It's been extremely quiet over at Denon DJ...


Soundswitch have them rethinking?
Riddim Dojo 11:06 PM - 30 September, 2016
Quote:
Quote:
calling STAGELINQ…. anyone hear anything more about it? It's been extremely quiet over at Denon DJ...


Soundswitch have them rethinking?


"Rethink the linq"
Chino 11:06 PM - 1 October, 2016
*GIG REPORT*

I used SDJ 1.9.3 & my MCx8000 at an afternoon gig today. (SHOUT OUT to Rowan University!!) This release performed GREAT!. NO freezes, distortion or audio drop outs!! I was a little worried after reading some of the initial reports in other threads. It seems that some Windows users are reporting issues (particularly on Windows 7). Thankfully, my setup is performing extremely well with no issues at all.


mid 2012 MBP OSX 10.8.5 2.6 i7 quad core 16 GB RAM 750 internal HD
partitioned HD OSX 10.11.5 (El Capitan)
DJ gsr 6:56 AM - 2 October, 2016
Anybody update MCX8000 to OSX 10.12 Sierra and SDJ 1.9.3?
deejayayup 7:44 PM - 2 October, 2016
I've had a few hours to test this out today and I'm thoroughly impressed! I wanted to get familiar with the unit before taking it to a gig so I took the DDJ-SR with me this weekend. Anyway, the sound quality difference between the two units is huge (as expected).

I'm much happier with Engine than most people seem to be, however, I only want it as a last resort in case of my laptop/Serato crashing or dying completely.

I'm happy enough with the fader for scratching so I don't feel any need to upgrade to an innofader right now but I will when this fader dies.

Love the pitch play function, it just adds an extra dimension to sets.

I like the mirrored layout as the position of the play button is much more useful to me when beat juggling.

I like the feel of the platters but would have liked them to be slightly bigger (not really an issue though). I've also only knocked the pitch controller once when scratching.

The only gripe I have so far is that a few times I have pressed the needle drop bar when going to press an effect, which causes the song to jump and makes the transition sound crappy. Is there anyway to turn off needle drop?

This is probably my favourite ever equipment purchase, after the DJM 909.
Chino 9:12 PM - 2 October, 2016
Quote:
The only gripe I have so far is that a few times I have pressed the needle drop bar when going to press an effect, which causes the song to jump and makes the transition sound crappy. Is there anyway to turn off needle drop?


1. Click on SETUP (upper right hand side) in SDJ
2. Under 'DJ Preferences check 'Disable Needle Search During Playback'
akakak 9:26 AM - 3 October, 2016
Quote:
Anybody update MCX8000 to OSX 10.12 Sierra and SDJ 1.9.3?


Yes, working fine for me.
HETTO 12:16 PM - 4 October, 2016
The Denon DJ forum is supposed to be up again.
I saw, and clicked, a link yesterday. Via Facebook I'm sure.
I couldn't create an account though, and I now I can't find this link anymore...
deejayayup 6:24 PM - 9 October, 2016
Quote:
Quote:
The only gripe I have so far is that a few times I have pressed the needle drop bar when going to press an effect, which causes the song to jump and makes the transition sound crappy. Is there anyway to turn off needle drop?


1. Click on SETUP (upper right hand side) in SDJ
2. Under 'DJ Preferences check 'Disable Needle Search During Playback'


Thanks!
akakak 6:35 PM - 9 October, 2016
Quote:
Quote:
I put my MCX8000 on full cut for the crossfader today, but sometimes when it's all the way to the left I still hear the right channels. Has anyone else experienced this?


This doesn't sound right. Mine is not doing this.


Denon are sending me a new cross fader. In the meantime I bought an innofader - no more problem.
deejayayup 10:32 PM - 9 October, 2016
Has anybody had issues with the pitch adjuster when using Engine? Sometimes it just won't work at all. Other times I move it up and down a few times and it finally starts to kick in.
khy 12:34 AM - 10 October, 2016
any updated experience? i tried to get connected in sam ash and serato could not load the driver. back at hotel installed latest version of serato, engine, and denon driver. different store, got connected but had repeated drops in serato. when it was finally stable, distortion on every output, master, booth, both headphone jacks. tracks played find in serato standalone. so on to of these multiple issues engine software crashes a lot. just looking for a lighter solution for mobile gigs than my turntables and road cases, so stand alone usb is appealing but the issues i experienced and have been reading about are not encouraging.

going back to first store to try different units.

any updates?
DJ_Dad 12:50 AM - 10 October, 2016
Quote:
any updated experience? i tried to get connected in sam ash and serato could not load the driver. back at hotel installed latest version of serato, engine, and denon driver. different store, got connected but had repeated drops in serato. when it was finally stable, distortion on every output, master, booth, both headphone jacks. tracks played find in serato standalone. so on to of these multiple issues engine software crashes a lot. just looking for a lighter solution for mobile gigs than my turntables and road cases, so stand alone usb is appealing but the issues i experienced and have been reading about are not encouraging.

going back to first store to try different units.

any updates?


Sorry to hear you are having issues khy. I was having some screen lockups, some distortion after long sets (was better with longer buffer setting), and issues with the screens connecting when plugging in to USB on occasion. All of these went away with the latest Denon firmware loaded on the mcx8000. I have done several gigs since the update and not one issue. Solid as a rock. Make sure the units you are testing with have the latest firmware. 1.4 now.
Chino 2:04 AM - 10 October, 2016
The 1.4 firmware makes a BIG difference! You also need to optimize your computer for SDJ.
Chino 2:18 AM - 10 October, 2016
Quote:
Has anybody had issues with the pitch adjuster when using Engine? Sometimes it just won't work at all. Other times I move it up and down a few times and it finally starts to kick in.


I have this happen randomly while using Engine too. That is something that definitely needs improvement!
Mr Wilks 11:52 AM - 11 October, 2016
Quote:
Has anybody had issues with the pitch adjuster when using Engine? Sometimes it just won't work at all. Other times I move it up and down a few times and it finally starts to kick in.


Is this the soft pick up of the pitch fader a after using sync?

Watch for the little arrow indicator above and below the pitch fader telling you which way to move the pitch so you can "pick up" from where the pitch should be.

It's to stop bug jumps when you turn off sync in the middle of a mix.
Mr Wilks 11:53 AM - 11 October, 2016
*big jumps
Chino 1:20 PM - 11 October, 2016
Quote:
Is this the soft pick up of the pitch fader a after using sync?


I don't use SYNC (I always keep it off) but it still happens. If it's designed to behave that way then a better implementation would be for it not to happen when SYNC is off.
djfreshdj 5:52 PM - 11 October, 2016
With my 20 yrs plus as a DJ..The DENON MCX8000 is the best controller i have ever used its the best at the moment end of story..the only lil problem is i do not like the pitch on the left side of CH 1. wish they didn't put it there but i just got to get use to it there.
And i would love to see a direct drive platter added to an upgrade.
acemc 9:42 PM - 11 October, 2016
Wrt the cross fader....
I continuously have problems with it bleeding. Strangely only with Serato.
With engine, the x-fader doesn't bleed.
I'm thinking of getting an innofader.
I hope that'll sort it out.
akakak 9:57 PM - 11 October, 2016
Quote:
Wrt the cross fader....
I continuously have problems with it bleeding. Strangely only with Serato.
With engine, the x-fader doesn't bleed.
I'm thinking of getting an innofader.
I hope that'll sort it out.


Fixed it for me, and Denon are shipping me a replacement too. The innofader feels better too.
acemc 9:59 PM - 11 October, 2016
Thanks for the info.
Gonna def get innofader.
akakak 10:19 PM - 11 October, 2016
Quote:
Thanks for the info.
Gonna def get innofader.


Also the stripe is red. Totally worth a hundred quid just for that. :)
ernie 1:58 AM - 12 October, 2016
anybody here use innofader on 8000? and how easy to install? thanks!
akakak 8:38 AM - 12 October, 2016
Quote:
anybody here use innofader on 8000? and how easy to install? thanks!


Yes. Very easy.
Chino 2:31 PM - 12 October, 2016
Quote:
anybody here use innofader on 8000? and how easy to install? thanks!


I have an Innofader installed in my MCx8000. It's easy to install and is a big improvement over Denon's stock fader.
ernie 5:39 AM - 13 October, 2016
Quote:
Quote:
anybody here use innofader on 8000? and how easy to install? thanks!


Yes. Very easy.

Thanks i'll buy one tomorrow
ernie 5:39 AM - 13 October, 2016
Quote:
Quote:
anybody here use innofader on 8000? and how easy to install? thanks!


I have an Innofader installed in my MCx8000. It's easy to install and is a big improvement over Denon's stock fader.


Thanks chino!
khy 12:57 AM - 14 October, 2016
It's a pity I couldn't find a working version in Miami, they must have got a bad batch, 3 different stores, Sam Ash, Guitar Center, all had the distortion issues, one the platter were out of sync, 3 crashed with serato, at least 2 just crashed by themselves, one wouldn't update the firmware at least one was up to date and still had all the issues. Only one had a clean signal and that was only with Engine on usb.

Happy for those who found working ones, pity I couldn't.
Chino 1:36 PM - 14 October, 2016
^^^ That distortion issue is annoying! It did plague the first batch of controllers that were shipped out. I was sent a replacement under warranty. That helped fix the issue for me. The screens on the MCx8000 add additional strain on most lower spec computers. ALOT of optimization needs to be done to get SDJ and the MCx8000 to work well together.
DJ_Dad 2:24 PM - 14 October, 2016
Quote:
^^^ That distortion issue is annoying! It did plague the first batch of controllers that were shipped out. I was sent a replacement under warranty. That helped fix the issue for me. The screens on the MCx8000 add additional strain on most lower spec computers. ALOT of optimization needs to be done to get SDJ and the MCx8000 to work well together.


I had some of that where it showed up after playing for a few hours, but the latest firmware has fixed every issue I had. I have done several gigs now without a single issue. Denon did their job.
Chino 3:05 PM - 14 October, 2016
^^^ Good to hear! I still rely heavily on Scratch Live for most of my gigs but that may change as long as SDJ & the MCx8000 remain stable.
khy 8:17 PM - 14 October, 2016
hopefully next time i'm in the states newer ones will be out, or v2
DJ JuVi 4:19 PM - 17 October, 2016
Seems there is no uniformity with the MCX8000 units. I didn't experience any problems with mine (and still didn't upgrade to v1.4), but my crossfader is a MESS. Looks like it would turn unusable at all in like 2 weeks.
HETTO 8:07 PM - 21 October, 2016
Hi guys, I know a little more about the que led brightness,
I just returned from a Amsterdam Dance Event day program. Visited Denon and some other things.
The MC7000 indeed has better clue led indication. OFF is way darker. I think ON is the same, only OFF is darker. The difference is much more anyway.
It's a shame I only got to talk to THE man for a very short while. But he said units can be fixed if returned, but it can't be done with firmware.
I don't know about costs/warranty though!
Now I even doubt if I want to be without my unit for.. 2 weeks maybe? More, less...
I have no news about Stagelinq, sorry.
#ForgotToAsk #MoreThingsToDo@ADEOnMyMind
Cheers
Allan 'Stonely0' Soh 1:32 AM - 4 November, 2016
Hi Guys, I just pick one MCX8000 up last weekend and have been testing it intensively… Upgraded from NI traktor and the reason why Serato is because of MCX8000! My set are behaving fine without any problem so far, except that my Channel 4 headphone Cue button (the one above the fader) are not sitting properly… I will have to press it directly in the center or slightly to the right to activate it. If I hit the button to the left or left edge it won’t goes down (engage). If I use a little bit more effort or pressure it will engage but it engage without any ‘Click’ sound/feeling. It bothers me when I am busy shuffling my decks and working fast and not seeing where I hit the button or looking at the LED lights to see its engage.

Should I return it? Its not a deal breaker really… Returning is such a hassle for me here.

Also I notice that if you set ‘Track Ending Warning’ in Serato DJ it will overwrite and take control of the setting you set in MCX8000. Just FYI.
Ariel M 3:41 AM - 4 November, 2016
It's a brand new unit and I assume you have 30 days return policy from your local store. If the other 3 cue buttons are working properly unlike ch4 cue button, and as you said "it bothers you" then I would return it and get another unit. But hey, that's just me I prefer everything is working in good condition.

My point is, your unit is just a week old and that cue button is not working 100%. So, what do you think after couple of months? Probably it will not work anymore.
skinnyguy 6:54 AM - 4 November, 2016
Returning is a hassle for him. Not everyone here has a local store that carries an MCX.
DJ_Dad 11:34 AM - 4 November, 2016
Either way, I would return it. You paid good money for a piece of equipment that is supposed to be 100% functional.

If time is a concern, see if whoever you purchased it from can cross-ship you a new one before they get the original back from you. If they won't do that then I have purchased a new one in some cases and sent the original back for a refund instead of a replacement. This means you have to float an extra $1400 for a couple of weeks, but gets your replacement quickly and no downtime for you.
djfreshdj 2:54 PM - 4 November, 2016
earlier this year in april i return a pioneer to ebay..it was sold to me by Distributech & up to date i cant get back my money nor a new product. so be careful since your local store does not have mcx..i am not in the usa i guess that y this happen to me & i did not go tru the right step on ebay..
Allan 'Stonely0' Soh 4:56 AM - 5 November, 2016
guys.... may i asked... the 'STOP TIME' knob on each deck, are they universal? When i set the stop time efx on deck 2 to 50% and deck 1 to be min 0%, but when i transit over to deck 1 and hit the PLAY/PAUSE button to stop the tracks it also have the same STOP TIME efx on deck 2??? something wrong here or ami i missing something?
Allan 'Stonely0' Soh 6:04 AM - 5 November, 2016
Quote:
guys.... may i asked... the 'STOP TIME' knob on each deck, are they universal? When i set the stop time efx on deck 2 to 50% and deck 1 to be min 0%, but when i transit over to deck 1 and hit the PLAY/PAUSE button to stop the tracks it also have the same STOP TIME efx on deck 2??? something wrong here or ami i missing something?


OK i did some experiment... on Engine mode the Stop Time knob are tie to each deck, which make sense. Meaning whatever stop time u set on deck 1 will not affect Deck 2 stop time... However, in Serato DJ environment, anytime you set are universal for all decks. So u need to remember to reset it to 0% after use. Example in deck 2 u set to 50% stop time and you hit Pause... it goes into brake stop... then in deck 1, the Stop Time know is at 0% it will still stop at 50% too as you have not reset the deck 2 setting... its universal in SDJ.

can i set it in SDJ to be deck orientated and not universal?
Mr Wilks 1:49 PM - 5 November, 2016
SDJ only has one stop time which is global. This is why you can't do each deck independently. It's a shame but until Serato implement one per side it will just have to be that way.
DJ Marv the Maverick 8:17 AM - 11 November, 2016
Just received the MCX 8000. Initial impressions is its a very loud device compared to the SX.

The layout is already driving me nuts especially the play and cue.

I noticed the channel 2 filter knob on my unit is not exactly at the 12 o clock position when it's off. It seems slightly to the right when off (when it clicks)

I bought it online from an authorised retailer and I'm thinking of asking for it to be exchanged.
Baja 11:18 AM - 11 November, 2016
Hello everyone, I am new to this forum. First things first: this is the best and most useful "review"I have read about the denon MCX8000 on the internet.
Owning a numark IDJ2 for 7 years I was looking to upgrade to Denon stand alone player (my very first CD installation was a denon DN2000F payed with "hard earned weekend job money ;-)" 25 years ago).
The mcx8000 really looked great and the articles promised a professional super installation. But after some testing and forum reading I am not sure about the "professional quality". The "noise problem" after some hours I found on different forums. I also found that web shops regularly have "B stock" controllers (returned from unsatisfied customers?). After reading this post I started to first test the software for stand alone use without having to buy the controller. So I tested engine 1.5 and compared with serato intro, rekordbox and librarian (numark).
Engine is really crappy compared to the others. BPM is not calculated correctly, beatgrids are in the wrong place what makes the autoloop and slicer useless. Autoloop can be tested in the software without controller. In serato and rekordbox the autoloops are seamless, in engine it sounds bad with a hick up because the beatgrid is not correct. I don't understand why it is possible to drag music files from serato into engine keeping the BPM and cue point information but not the beatgrids... that would be a nice work around / improvement.
On the unit it is not possible to see two waveforms in one display. 2 waveforms in one display helps to make the mix (like on the pioneer XDJ_RX, or in all the DJ software available). Sync function and the sampler are not available in stand alone mode. Even on my simple numark IDJ2 i can connect a keyboard with backlight and dedicated buttons to search "words" in artist-track-album-.... Not possible with this unit. Engine can manage 100.000 of songs and even 1000 songs in one playlist but you have to search a song with one turning knob scrolling through a massive database???

I was expecting much more professionality from this denon software/ stand alone controller.

I really like the use of a stand alone controller like the IDJ2 but still haven't found a good replacement with extra features (besides maybe the pio XDJ-RX). I think I will have to go for a software controller to have more functions that work or wait (hopefully not too long) for denon to improve the engine software?

I just wanted to write down my thoughts and frustrations... thanks for listening ;-)
DJ Marv the Maverick 12:40 PM - 12 November, 2016
Quote:
Quote:
anybody here use innofader on 8000? and how easy to install? thanks!


I have an Innofader installed in my MCx8000. It's easy to install and is a big improvement over Denon's stock fader.


Does the Denon X fader cut adjustment work with the innofader or will i be stuck with whatever settings i install the innofader with?
akakak 2:03 PM - 12 November, 2016
The cut works fine
DJ Marv the Maverick 5:35 PM - 12 November, 2016
Quote:
The cut works fine


Cool. Just placed my order for the innofader.
DJ Marv the Maverick 2:52 AM - 13 November, 2016
First night out with the 8000.

Pros

Great sound. Phat lows, crisp highs.

Solid build. Whilst pulling it out of my bag I bumped into a wall around the booth, the wall chipped instead of denting my controller.

Heavy duty

Great to be able to see the FX slots on the screens saving space on the laptop.

Cons

The headphone cue buttons light, not much of a difference between off and on.

The loop color in the screens, not a lot difference between off and on

The screens flicker and is jumpy

The layout will definitely take a while getting used to.

Engine is slow Damn. I was trying to create a USB with two of my peak crates, about 500 songs dragged from Serato, it took about 30 min to copy the songs and I had to abort the analysis. Lord knows how many minutes that will take.

The FX assign buttons color is weird too. I use combofade echo quite a lot and a few times during the night I was mixing into silence due to the fact that the FX was still on.

The controller has so much potential I just feel someone just rushed to release it. Hopefully the lights can be fixed with a firmware update.

*It didn't fit my Udg DDJ SX bag despite removing all the extra padding it was like half an inch deeper. I will have to buy a separate bag for it.

Its definitely a keeper. I will use it for a few more weeks and probably sell the SX to free up some cash and space.
DJ Marv the Maverick 3:14 AM - 13 November, 2016
Another Con

The left pitch fader is just too close to platter, even whilst nudging its very easy to hit it.

That can't be fixed by a firmware update

🙃
DJ JuVi 10:39 AM - 13 November, 2016
Quote:
Another Con

The left pitch fader is just too close to platter, even whilst nudging its very easy to hit it.

That can't be fixed by a firmware update

🙃


True, but that's something we just need to get used to. after 3 months in my case, it's alright. This controller is actually pretty intuitive while having a lot of options.

What I don't get is why Denon's keeping quite on things that matter.

Another huge con - it seems that the crossfader is pretty shitty. I'm using it heavily and already need to change it asap. Go PNP P.

And if you haven't done it already - change the USB cable to a better one, like the djtechtools one.
acemc 11:05 AM - 13 November, 2016
Quote:
Another huge con - it seems that the crossfader is pretty shitty. I'm using it heavily and already need to change it asap

A lot of us have experienced this - the stock x-fader sucks hard!!!
DJ Marv the Maverick 11:24 AM - 13 November, 2016
Quote:

True, but that's something we just need to get used to. after 3 months in my case, it's alright. This controller is actually pretty intuitive while having a lot of options.

What I don't get is why Denon's keeping quite on things that matter.

Another huge con - it seems that the crossfader is pretty shitty. I'm using it heavily and already need to change it asap. Go PNP P.

And if you haven't done it already - change the USB cable to a better one, like the djtechtools one.


I have the Oyaide Neo USB cable, though I used the stock cable last night because I just thought it will be better to be safe.

To be extra safe I also left my latency at 10ms in Serato. Read enough horror stories about sound becoming distorted in this thread.

Yeah ordered the Innofader Mini already.

Hypothetical question, will the screens will be more fluid if the hardware was USB 3.1 or Thunderbolt 3?

Why do manufacturers stay behind when it comes to technology? I'm guessing they want it to be compatible with as many laptops as possible.
acemc 11:28 AM - 13 November, 2016
Quote:
Why do manufacturers stay behind when it comes to technology? I'm guessing they want it to be compatible with as many laptops as possible.

Great question. USB3 is backwards compatible, so I really don't get it either.
Especially considering the 8000 uses so much more bandwidth for the screens - Go figure!!
DJ Marv the Maverick 11:39 AM - 13 November, 2016
Quote:
Quote:
Why do manufacturers stay behind when it comes to technology? I'm guessing they want it to be compatible with as many laptops as possible.

Great question. USB3 is backwards compatible, so I really don't get it either.
Especially considering the 8000 uses so much more bandwidth for the screens - Go figure!!


They could easily have implemented USB 3 with backwards compatibility with USB 2.0 and clearly stating that the best performance will be on USB 3.0

You know same way Serato DJ works fine with i processors rather than the core duo.
DJ JuVi 1:09 PM - 13 November, 2016
Quote:
Yeah ordered the Innofader Mini already.


Pretty sure it's supposed to be the PNP P.

Quote:
Hypothetical question, will the screens will be more fluid if the hardware was USB 3.1 or Thunderbolt 3?]

Sure they would, but let's put it this way - Denon give as a lot with the MCX8000. Comparing it to the competitors - it's a better controller in every aspect, at a lower price, and the things that Denon "missed" or could have done better, is nothing compared to what we used to get.

Anyway, my screen run pretty nicely with the new SDJ version and the updated firmware.

Another thing - older DJ's remember that when Traktor came out with their audio interface, they had a lot of electricity problems. Like when you DJ at a bar and you got the same power line that the kitchen use for example, suddenly there's a drop or the midi gets messed up...
Anyway - it happened with older audio interfaces and it happens now with the MCX8000. Feels like I better connect it to a UPS device "just in case".
DJ JuVi 1:09 PM - 13 November, 2016
sorry about that ^
akakak 1:30 PM - 13 November, 2016
Yup. I'm using the "Audio Innovate Mini innoFADER PNP-P".
DJ Marv the Maverick 6:31 PM - 13 November, 2016
Quote:
Yup. I'm using the "Audio Innovate Mini innoFADER PNP-P".


Yeah that's the one I ordered too.

Realised some mixers with the Innofader cost just marginally more than the cost of buying the fader. Eg the AMX and DJ Tech
DJ Marv the Maverick 6:39 PM - 13 November, 2016
Quote:
Quote:
Yeah ordered the Innofader Mini already.


Pretty sure it's supposed to be the PNP P.

Quote:
Hypothetical question, will the screens will be more fluid if the hardware was USB 3.1 or Thunderbolt 3?]

Sure they would, but let's put it this way - Denon give as a lot with the MCX8000. Comparing it to the competitors - it's a better controller in every aspect, at a lower price, and the things that Denon "missed" or could have done better, is nothing compared to what we used to get.

Anyway, my screen run pretty nicely with the new SDJ version and the updated firmware.

Another thing - older DJ's remember that when Traktor came out with their audio interface, they had a lot of electricity problems. Like when you DJ at a bar and you got the same power line that the kitchen use for example, suddenly there's a drop or the midi gets messed up...
Anyway - it happened with older audio interfaces and it happens now with the MCX8000. Feels like I better connect it to a UPS device "just in case".


Not sure if the Denon folks are here if they are I'm pretty sure they will appreciate some feedback from users.

If they made an MK2

1. Keep the layout normal, none of this mirror mode nonsense

2. If they feel the mirror mode is a keeper then they need to move the pitch fader up.

3. USB 3 connectivity

4. Ability to switch off the screens

5. What's with engine not being able to play files not 44.1? I have tracks from Pools that are 48hz.
akakak 8:51 PM - 13 November, 2016
My requests would be:

1) Don't mirror the layouts ever.

2) Light up the cue buttons to sensible levels or make them adjustable.
Chino 2:47 PM - 14 November, 2016
Quote:
Hypothetical question, will the screens will be more fluid if the hardware was USB 3.1 or Thunderbolt 3?

Why do manufacturers stay behind when it comes to technology? I'm guessing they want it to be compatible with as many laptops as possible.


USB 3.0 and/or Thunderbolt would improve overall latency. Initially, USB 3.0 had stability issues but that is not the case anymore. It was probably related to manufacturing costs as to the reason why the MCx8000 doesn't have a USB 3.0 or a Thunderbolt port. I also would like to see a MKII version with…

1. Direct Drive moving platters
2. USB 3.0
3. NON mirrored layout
4. CUE button brightness fixed
5. Improvements to the Engine software
6. 3 band MIC EQs
7. Ability to turn off screens
8. Larger High Res touch screens
djfreshdj 3:21 PM - 14 November, 2016
Direct drive fu sure
Move that dame pitch fader
bigger screen
various colors
Chino 12:01 AM - 15 November, 2016
Please check out SDJ 1.9.4. It includes the following fixes:

1. Fixes an issue where deck input select resulted in undefined behavior for controllers and mixers.

2. Fixes an issue where Pitch Play mode illuminated dimly on Denon MCX8000

3. Fixes an issue where the filter knob didn't initialise correctly on Windows (all hardware)

I hoping SDJ 1.9.5 will continue the focus on stability, optimization & bug fixes!
d:raf 12:13 AM - 15 November, 2016
Well damn; I was just getting comfortable with 1.9.3.
skinnyguy 12:48 AM - 15 November, 2016
Quote:
Well damn; I was just getting comfortable with 1.9.3.


right?
skinnyguy 12:49 AM - 15 November, 2016
Quote:
...

2. Fixes an issue where Pitch Play mode illuminated dimly on Denon MCX8000

...



any chance they could move that "bug" to dim the cue buttons? =P
DJ JuVi 10:08 AM - 18 November, 2016
Quote:
Quote:
...
2. Fixes an issue where Pitch Play mode illuminated dimly on Denon MCX8000
...

any chance they could move that "bug" to dim the cue buttons? =P


The cue lights problem is a physical problem, you have to lift the faceplate and fix it in the lab.
DJ Marv the Maverick 11:52 AM - 19 November, 2016
to the guys who have installed the mini innofader pnp on the 8000 how many washers did you use per side during install

I'm three deep now and had to use the screws that came with fader.

using the default install with no washers the fader cap gap was wide.
Chino 4:11 PM - 19 November, 2016
^^^ I used the screws that came with the fader. It works better that way.
DJ Marv the Maverick 4:27 PM - 19 November, 2016
Quote:
^^^ I used the screws that came with the fader. It works better that way.


did you use any of the sticky washers that came in the pack?
akakak 5:43 PM - 19 November, 2016
I only used a couple of washers a side and it feels fine to me
acemc 11:21 PM - 19 November, 2016
That 44.1 limit of Engine irritates the living **** out of me!
and that Engine doesn't allow manual grid editing.

My wishlist for MCX8000:
1) Cue brightness fix
2) Dual waveform option on displays/Serato remote with waveforms & library (one can dream)
3) Engine improvements
Chino 1:36 PM - 20 November, 2016
Quote:
did you use any of the sticky washers that came in the pack?


No. I didn't need to.
DJ Marv the Maverick 3:57 PM - 20 November, 2016
Quote:
Quote:
did you use any of the sticky washers that came in the pack?


No. I didn't need to.


hmm, I didnt initially but the gap between the cross fader cap and the face plate was massive. How did you get around this without using the washer?
Chino 3:05 PM - 21 November, 2016
^^^I pulled the Innofader out to see what you are referring to. I didn't use any of the washers. I just use it as is. The gap allows for a little better grip on the fader when performing crab scratches. It's all personal preference though.
DJ Marv the Maverick 6:17 PM - 21 November, 2016
Quote:
^^^I pulled the Innofader out to see what you are referring to. I didn't use any of the washers. I just use it as is. The gap allows for a little better grip on the fader when performing crab scratches. It's all personal preference though.


Thanks. I like mine flush. Crab game still atrocious. Chirps and Babys 😭
dJcSc 6:39 PM - 24 November, 2016
Quote:
My Denon MCx8000 finally arrived yesterday. As soon as I got it home, I unboxed it and set it up. Previously, I downloaded Engine 1.5 and set up a couple of playlists to test the unit out. There is a lot to talk about so I will break it down into two categories… build quality and performance.
Build Quality:
The unit is SOLID with an all metal construction. The 4.3 inch screens are detailed and bright. Brightness levels can also be adjusted. I do wish the screens where larger and touch sensitive but overall they serve their purpose well. All music tag info like name, artist, bpm, key and the music wave forms can be easily seen. Denon's stock cross fader on the MCx8000 is smooth and has a really good sharp cut. I was pleasantly surprised! The fader can also be replaced with a mini innofader. I'm usually not a fan of most platters on controllers. I prefer the feel of vinyl or direct drive platters like those found in the Denon sc3900s. To say that Denon exceeded my expectations is an under statement!! The MCx8000's platters are solid and responsive. The brake and touch sensitivity can be adjusted. The led light around the platter can also be turned off. Well done Denon! Another plus are the pads. This controller sports 8 pads per side that are multicolored, velocity sensitive and they feel great!. The Keymode feature is extremely fun to use as well. Lastly, the four channel mixer is well laid out. I like that it doesn't feel cramped. As you might already have guessed… Denon's build quality is excellent!
Performance:
I don't care how good a controller looks or how well built it is unless it performs extremely well. That means I need to be able to depend on the unit with no freezes or crashes. I also expect little to no lag. Happily, the Denon MCx8000 ran smoothly for the entire 3 hours of testing. I purposely switched between Engine 1.5 and SDJ 1.8.2 constantly to see if I would experience any issues. I also ran the Pitch N Time plug in and Mix Emergency 2.7.1 at the same time. Everything worked as it should. The only issue I found was that the hardware master volume knob does not affect the SDJ master volume. I wasn't sure if this is by design or not so I put in a help ticket to Serato Support just in case. Another thing to point out is that I'm using a maxed out Mac Book Pro (mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD). I even tested the MCx8000 using an older laptop (mid 2009 MBP OSX 10.8.5 2.8 Core Duo 8GB RAM 500 GB SSD). It performed very well especially considering that SDJ 1.8.2 doesn't support core duo processors!
I do plan on further testing the unit before I use it at a live gig. It will be interesting to see if Engine 1.5 can be an alternative to having to use a laptop. So far, the Denon MCx8000 is a winner and I HIGHLY recommend it!

Special shout out to Ross Goodwin and his team over at Denon! GREAT JOB!… I hope to see a MCx9000 in the near future with larger touch screens and direct drive platters (hint, hint..)


Thanks for the review I still wish I could try this one myself before buying it. I'm still happy with my Terminal Mix 8, but this one seems a like a fine upgrade.

Addressing the issue about the master volume in the Mixer not controlling Serato Dj's Master in the software is meant to be. Those are two different stages of level. Inside Serato Dj there are trims for the songs that you can modify with the trims on the mixer, but the master of Serato Dj is NOT the same as the master out of your mixer/controller, there are cases where it is but it shouldn't be. It's just wrong in a whole physical and electric sense. Because they are different stages of amplification. I hope this helps too.

Cheers :)
deejayayup 7:59 PM - 24 November, 2016
After 2 months of using this controller I love a lot but I'm not a fan of the jog wheels - they are just so light! I played with my DDJ-SR today and realised how much better the pioneer wheels are for scratching.
acemc 10:43 PM - 24 November, 2016
Quote:
I'm using a maxed out Mac Book Pro (mid 2012 MBP OSX 10.8.5 2.6 i7 Quad 16GB RAM 750GB internal HD)

What do you mean by maxed out? - That's a pretty decent machine!!
I've actually been searching high & low on my side of the world for a mid 2012 like that.
I'm using a late 2011 2.4ghz i7 which has a lower spec gpu & it handles anything I throw at it.
Just put a ssd in there & ur sorted!!
acemc 5:39 PM - 26 November, 2016
So I started having an issue last night.
When I got to the club last night & plugged in the 8000, only the left display is showing serato waveforms & browser etc.... When I check in 'about this mac' in the usb section, it only shows 8000 display left. I'm doing a mobile gig tonight & it's still doing the same. I've rebooted both mac & 8000 - still the same :(
If anyone has any ideas to help I'll appreciate it. Thanks.
Chino 8:45 AM - 27 November, 2016
^^^@ ACEMC…. Did you try unplugging the USB cable? Also try unplugging the power cord of the MCx8000 then plug the unit back in. Let me know if that helps.
acemc 1:52 PM - 27 November, 2016
I tried unplugging & swopping usb cables, also unplugging it - no change :(
I then tried updating the firmware (which is on v1.5 now) - no change.
I then decided 'to hell with it' & opened the unit up - hoping to find something there.
after about 2 minutes of examining........... There it was.
A five pin plug that wasn't plugged totally in!!!!
I must say that the actual state of one of the pc boards (the sound card board - i think) really didn't look good. It honestly looked like someone had worked on it before.
It also looked like it had seen some type of liquid (white dry patches) sometime before.
I bought this unit brand new and it's lived in a fight case ever since.
I have never spilled ANYTHING on it before. So after seeing the board looking like this and having a loose plug, I can't help but question where this unit came from??
Anyway, after pushing the plug back into it's connector securely, the right side display is working again with Serato.
DJ Marv the Maverick 4:06 PM - 27 November, 2016
That's not good.

I am still holding on to my SX and take it as back up to gigs. I just have this funny feeling about the Denon DJ MCX 8000.

Maybe I'm just paranoid.
acemc 4:28 PM - 27 November, 2016
Quote:
Maybe I'm just paranoid

You're not. As much as I love the functionality of the 8000.
After the plug coming loose & seeing the pcb inside, I regret selling my SX2.
Chino 5:11 PM - 27 November, 2016
Quote:
I then tried updating the firmware (which is on v1.5 now)


Where did you find firmware version 1.5? I just logged into my DenonDJ account and it still has firmware version 1.4.

Quote:
I then decided 'to hell with it' & opened the unit up - hoping to find something there.
after about 2 minutes of examining........... There it was.
A five pin plug that wasn't plugged totally in!!!!


I'm glad you were able to sort it out. At least you discovered the issue and were able to fix it quick and easily! That is better than having to send the controller back to Denon.

How did you remove the black plastic panel that is underneath the face plate? Did you need to remove the screws on the back and bottom of the unit to remove it? I want to try to manually fix the CUE button brightness if I can.
acemc 5:31 PM - 27 November, 2016
Quote:
Where did you find firmware version 1.5? I just logged into my DenonDJ account and it still has firmware version 1.4.

Sorry, you're right. Just double checked, I went from 1.3 to 1.4.
Quote:
How did you remove the black plastic panel that is underneath the face plate?

I only removed the back cover, there wasn't any need to go further coz I saw the loose plug.
Quote:
I want to try to manually fix the CUE button brightness if I can.

Now that's a good idea. Now that I've voided my warranty, I'm gonna look into that.
DJ Gugge 6:37 PM - 27 November, 2016
Quote:
So I started having an issue last night.
When I got to the club last night & plugged in the 8000, only the left display is showing serato waveforms & browser etc.... When I check in 'about this mac' in the usb section, it only shows 8000 display left. I'm doing a mobile gig tonight & it's still doing the same. I've rebooted both mac & 8000 - still the same :(
If anyone has any ideas to help I'll appreciate it. Thanks.


I had on supportcase open on this or similar that the wave display stop working on, also on Mac 15" late 2011, i7. The problem is intermittent, and I had never been able to reproduce the problem on my 13" late 2012, so i actually close the supportcase with serato. I will in two wewks time get a new late 2016 15" Mac with USB 3.1 (USB-C) so i will see if this problem can be reproduce on that hardware or if it related to MAC HW in late 2011 model. What help is to change the usb buffer to 10 ms, if i config that to 5 I can reproduce the problem verry easy on the 2011 mac.
Chino 7:04 AM - 29 November, 2016
*UPDATE*

There is a NEW single deck media controller coming from Denon…

Professional single deck media player
Model: SC5000 PRIME

Hopefully, it will have a direct drive rotating platter!
Chino 8:24 PM - 29 November, 2016
*NEW Firmware Release*

MCX8000 Firmware Release Notes v1.5 - Issued on 11-29-16

This update is recommended for all users.
Contains component firmware versions:
Engine: 0164
MCU: 2065
Display: 85170

Changes/Improvements:
Engine-No changes
MCU-Fixed issue where the pitch faders were not included in the initialization message
Display-No changes
Chino 1:27 AM - 2 December, 2016
Quote:
After 2 months of using this controller I love a lot but I'm not a fan of the jog wheels - they are just so light!


It would of been nice if Denon had LISTENED to their customers and put direct drive platters on the MCx8000!! Oh well, hopefully the new Denon sc5000 Prime media controller will have a direct drive motor/rotating platter built in.

On a side note, I did try out the Roland DJ-808 and those platters are hands down the BEST platters on a controller right now!! The integration of the drum machine/sampler, SDJ controller and a vocoder is GREAT. So much so that I may be buying one.
Versipellis 3:50 PM - 6 December, 2016
Quote:
Quote:
After 2 months of using this controller I love a lot but I'm not a fan of the jog wheels - they are just so light!


It would of been nice if Denon had LISTENED to their customers and put direct drive platters on the MCx8000!! Oh well, hopefully the new Denon sc5000 Prime media controller will have a direct drive motor/rotating platter built in.

On a side note, I did try out the Roland DJ-808 and those platters are hands down the BEST platters on a controller right now!! The integration of the drum machine/sampler, SDJ controller and a vocoder is GREAT. So much so that I may be buying one.


The DJ-808 has better platters than the MCX-8000? Really?
djkurve 4:06 PM - 6 December, 2016
Quote:
Denon sc5000 Prime media controller



Um what in the hell is that?!
djkurve 4:07 PM - 6 December, 2016
Quote:
Quote:
Denon sc5000 Prime media controller



Um what in the hell is that?!



This it?

djtechtools.com
Chino 4:51 PM - 6 December, 2016
^^^ Yes, that is what I'm referring to. The speculation is that it has a direct drive motor with a rotating platter, large high res touch screen, velocity sensitive pads and improved Engine software. Info was "leaked" off of the FCC website. Hopefully it will be announced at NAMM.
Chino 5:21 PM - 6 December, 2016
Quote:
The DJ-808 has better platters than the MCX-8000? Really?


If you like a particular platter on a controller is extremely subjective. I will say that the platters on the Roland DJ-808 have a nice weight/feel to them. They are made of plastic but they are solid and not as light as the platters on the MCx8000. The latency is extremely low, so much so that you can definitely feel the difference!
Cuervo 3:09 AM - 7 December, 2016
Quote:
Quote:
The DJ-808 has better platters than the MCX-8000? Really?


If you like a particular platter on a controller is extremely subjective. I will say that the platters on the Roland DJ-808 have a nice weight/feel to them. They are made of plastic but they are solid and not as light as the platters on the MCx8000. The latency is extremely low, so much so that you can definitely feel the difference!



Hey Chino, maybe this is a dumb question... I am trying to broadcast with the Denon MCX 8000 but i cant make work, i had the TTM57SL that mixer has AUX Out so was just plug and play. How can i do that with the MCX 8000?
d:raf 3:47 AM - 7 December, 2016
Quote:
Quote:
Quote:
The DJ-808 has better platters than the MCX-8000? Really?


If you like a particular platter on a controller is extremely subjective. I will say that the platters on the Roland DJ-808 have a nice weight/feel to them. They are made of plastic but they are solid and not as light as the platters on the MCx8000. The latency is extremely low, so much so that you can definitely feel the difference!



Hey Chino, maybe this is a dumb question... I am trying to broadcast with the Denon MCX 8000 but i cant make work, i had the TTM57SL that mixer has AUX Out so was just plug and play. How can i do that with the MCX 8000?


Booth out?
Chino 4:42 AM - 7 December, 2016
^^^ That should work. I have been able to get output using the unbalanced RCA master outs too. Try that and let me know how it works out.
DJ JuVi 12:29 PM - 7 December, 2016
Quote:
^^^ That should work. I have been able to get output using the unbalanced RCA master outs too. Try that and let me know how it works out.

Worked a lot of times with the RCA outputs, nothing wrong with it. Actually pretty powerful.
SG SOUNDS 12:54 PM - 7 December, 2016
Quote:
Quote:
Quote:
After 2 months of using this controller I love a lot but I'm not a fan of the jog wheels - they are just so light!


It would of been nice if Denon had LISTENED to their customers and put direct drive platters on the MCx8000!! Oh well, hopefully the new Denon sc5000 Prime media controller will have a direct drive motor/rotating platter built in.

On a side note, I did try out the Roland DJ-808 and those platters are hands down the BEST platters on a controller right now!! The integration of the drum machine/sampler, SDJ controller and a vocoder is GREAT. So much so that I may be buying one.


The DJ-808 has better platters than the MCX-8000? Really?[/quote

yes really they do...has the best platters and soundcard of any controller to date.
Chino 2:22 PM - 7 December, 2016
Has anyone heard any news on StageLinq?
DJ Marv the Maverick 3:19 PM - 7 December, 2016
Quote:
Has anyone heard any news on StageLinq?


I was going to ask the same thing too.

Ordered Sound switch already though.

Serato might stall denon a bit to give Sound Switch a chance. Feels like similar products but I could be wrong
DJ Marv the Maverick 3:21 PM - 7 December, 2016
I also feel Denon might be bringing out an interface for the StageLinq or how do we connect to lights? By Lan?
HETTO 3:43 PM - 7 December, 2016
Hi,
It's been a while since i read this thread, i have missed some posts.
But i feel i should report this - for the first time i had the 'distortion ?' on my channels while using Serato. So, this is both to let you know it occurred on this system as well as for me to find the settings as a solution. Here's the info:

Serato 1.9.3
MCX Midi Trans Interfal: 4ms / Engine version: 0164 / MCU version 2064

- Distortion / 100% glitching, broken audio. Did 4 new startups. (digital stuttering, unrecognisable as music) - on all channels! Input meters were stuttering too..
- Also after shutting the MCX power off, no luck.
- Are the screens over the same USB cable (still) the cause of this?

Then 2 other issues;
- Serato also wouldn’t update a iTunes playlist from 3 to 4 tracks (also after ticking the "iTunes… " tick box in settings.

- And Engine 1.5.2 still doesn’t accept cue point made in Serato with AIFF files…
So, my bug report about this at Denon's from months and months ago hasn't been adressed
(it worked with mp3 only again..)

What are the setting you use as a solution for the audio? (I could scroll down this thread to find it, but you can dream these settings i suppose?) You adjust 'Midi Trans Interval' on MCX as well as 'buffer size/latency' in Serato i think to remember right?

And could someone please confirm my MCU etc versions - It should all be the latest (firmware) updates, but i had contact with someone else and he said had higher numbers???

Thank you!
Chino 6:33 PM - 7 December, 2016
@Hetto... Sorry to here that you have encountered the distortion issue. Try doing a factory reset under the UTILITY menu of the MCx8000. Also make sure that you are on the latest MCx8000 firmware version 1.5.

Engine Version 0164
Display Version Left:5170 Right:5170
MCU Version 2065

I have the Midi Trans Interval on the MCx8000 set to 3msec. Also try updating to SDJ 1.9.4. Keep your USB audio buffer set to 5ms than bump it up to 10ms if the distortion creeps back in. I would also recommend limiting your Max Screen Updated Per Second setting in SDJ to 20 or 30 MAX. Let me know how it works out for you.
Chino 6:41 PM - 7 December, 2016
Quote:
Ordered Sound switch already though.

Serato might stall denon a bit to give Sound Switch a chance. Feels like similar products but I could be wrong


@DJ Marv the Maverick...have you had a chance to play around with Sound Switch yet? Do you have any Pros or Cons about it? I may purchase that instead of StageLinq if Denon continues to drag their feet on Stagelinq's release.
HETTO 7:03 PM - 7 December, 2016
Thank you Chino!
DJ Marv the Maverick 7:14 PM - 7 December, 2016
Quote:
Quote:
Ordered Sound switch already though.

Serato might stall denon a bit to give Sound Switch a chance. Feels like similar products but I could be wrong


@DJ Marv the Maverick...have you had a chance to play around with Sound Switch yet? Do you have any Pros or Cons about it? I may purchase that instead of StageLinq if Denon continues to drag their feet on Stagelinq's release.


Still waiting for it in the post. it's getting delivered this Friday.
Cuervo 7:56 PM - 7 December, 2016
Quote:
^^^ That should work. I have been able to get output using the unbalanced RCA master outs too. Try that and let me know how it works out.


I tried that but didnt work, i am using Wirecast and getting the audio input with my 2013 macbook pro, to be honest yesterday was my first day using Wirecast, i am going to watch some tutorials on youtube, i also have an USB audio box just in case.
DJ Marv the Maverick 3:35 PM - 9 December, 2016
Quote:
Quote:
Ordered Sound switch already though.

Serato might stall denon a bit to give Sound Switch a chance. Feels like similar products but I could be wrong


@DJ Marv the Maverick...have you had a chance to play around with Sound Switch yet? Do you have any Pros or Cons about it? I may purchase that instead of StageLinq if Denon continues to drag their feet on Stagelinq's release.


Received it yesterday. Still finding my way around the software. I will share my experience in the soundswitch thread.
djbrulafu 12:07 AM - 10 December, 2016
Hi guys.

I just had a distortion issue. As soon as it started, I pulled the USB cable out, then straight back in. Perfect. It seems to creep in after about a good few hours of being plugged in. I've been playing video too.

Weird
Chino 1:08 AM - 10 December, 2016
^^^ What is your USB audio buffer set to? What is your Max Screen Update Per Second in SDJ set to? What are your computer specs?
djbrulafu 1:28 AM - 10 December, 2016
Quote:
^^^ What is your USB audio buffer set to? What is your Max Screen Update Per Second in SDJ set to? What are your computer specs?


I'll post them all when I get back to the hotel. It's 1.27am, the gig ended well. Just wanted to share it as it happened.

I have a fairly strong IPA waiting for me. Ha!
djbrulafu 8:16 PM - 10 December, 2016
Quote:
^^^ What is your USB audio buffer set to? What is your Max Screen Update Per Second in SDJ set to? What are your computer specs?



Finally got the details...

Macbook Pro Retina 15" Mid 2014
2.2GHx i7
16GB

Audio Buffer was set to 10

Max Screen Updates was 60

Its only ever happened when I've been playing out with videos.

It mcx8000 had been on from 6pm until it happened at midnight (so nearly 6 hours) but only playing for 1.5 hours then a break of 2 1/2 hours then on again at 9.30-midnight before it happened.

I heard it start to happen, pulled the USB out the back of the unit, then straight back in....pressed play on the other deck and it was fine.

Should I raise this with Denon or serato?
Chino 1:39 PM - 11 December, 2016
^^^ First try doing a factory result under the UTILITY menu of the MCx8000. Also try lowering your Max Screen Update Per Second to 20 or 30 MAX. If that doesn't correct the distortion then a HELP ticket to Serato/Denon is a good idea.
Chino 1:40 PM - 11 December, 2016
*factory reset*
DJ Marv the Maverick 1:28 PM - 17 December, 2016
Anyone else getting some weird behaviour with the 8000.

Yesterday I connected to the 1.9.5

1. Platters were not working

2. screen had a mind of its own

3.left bleed on the x fader. I'm using innofader but it was working fine till yesterday.

I still don't have total confidence in it, I find mindself carrying my SX as back to most gigs, which sorts of defeats the purpose of using controller.

might as well be carrying two decks and a mixer if I'm taking two full size controllers out.
Chino 2:41 PM - 17 December, 2016
^^^ I've been testing SDJ 1.9.5 with the MCx8000 firmware version 1.5 with good results. I'm running on OSX 10.11.5(El Capitan). The only thing I did notice is that since upgrading to SDJ 1.9.5 my CPU usage has gone up. I needed the memory leak optimizations that are in 1.9.5 because of my large music/video library. I will be heavily testing SDJ 1.9.5 & the MCx8000 these next two weeks before my NYE party. I plan on using it so I need it to perform flawlessly.

Quote:
I still don't have total confidence in it, I find mindself carrying my SX as back to most gigs, which sorts of defeats the purpose of using controller.


I also carry a backup system. Unfortunately, I don't completely trust the MCx8000 just yet. If stability continues to be a concern I just may completely revert back to using SSL with my Rane 62 & 3900s. That setup is rock solid!
DJ JuVi 3:13 PM - 17 December, 2016
Quote:
That setup is rock solid!


So true.
Chino 3:26 PM - 17 December, 2016
@ Marv the Maverick… What is the final verdict of SoundSwitch?
DJ Marv the Maverick 4:38 PM - 17 December, 2016
Quote:
@ Marv the Maverick… What is the final verdict of SoundSwitch?


So far so good.

Ive had few issues and the support guys are quite helpful.

I've not used it Live yet.


I've requested a feature to toggle the autoloops for us "plug and play" guys who don't want to do much scripting.

eg Say i have a strobe AutoLoop saved which i want to be able to recall say during builds.

There is no way i'm gonna sit down and prepare light shows for the thousands of tracks i have.
Cuervo 7:35 PM - 17 December, 2016
Quote:
^^^ I've been testing SDJ 1.9.5 with the MCx8000 firmware version 1.5 with good results. I'm running on OSX 10.11.5(El Capitan). The only thing I did notice is that since upgrading to SDJ 1.9.5 my CPU usage has gone up. I needed the memory leak optimizations that are in 1.9.5 because of my large music/video library. I will be heavily testing SDJ 1.9.5 & the MCx8000 these next two weeks before my NYE party. I plan on using it so I need it to perform flawlessly.

Quote:
I still don't have total confidence in it, I find mindself carrying my SX as back to most gigs, which sorts of defeats the purpose of using controller.


I also carry a backup system. Unfortunately, I don't completely trust the MCx8000 just yet. If stability continues to be a concern I just may completely revert back to using SSL with my Rane 62 & 3900s. That setup is rock solid!


Hey Chino where did you get your videos? I finally set Wirecast if i have time ill try to do a video, i am using Sierra, Serato DJ 1.9.5 and mix emergency with Zero issues.
Chino 10:10 PM - 17 December, 2016
I currently get vids off of Videotoolz & Promo Only. I also have vids from a couple of other video pools. I have built up a pretty large collection over the years.
Chino 6:14 PM - 2 January, 2017
Happy New Year everyone!!

*GIG Report* I used my MCx8000 for my NYE party. It ran well on SDJ 1.9.5 with OSX 10.11.5 (El Capitan). I did experience a minor issue though. On one MP3, the audio portion of the song played but the screen on the MCx8000 did not properly display the audio wave form. I also had the same thing happen while playing a MP4 video. I noticed that the MP3 was a song I haven't played in a long while. The MP4 video was not analyzed. Files that are not analyzed in Engine/SDJ can create unexpected issues so please learn from my mistake….ANALYZE ALL your music & vids!!

On a side note, we are at 900+ posts on this thread without any word of StageLinq or a CUE button brightness fix for the MCx8000. There also has been NO mention of a Denon DJ forum to replace the old delated forum?! Come on, Denon(inMusic)…it's already 2017- these things need to be addressed and resolved!!
DJ Marv the Maverick 10:49 PM - 2 January, 2017
I hope they get all that sorted out soon. My SX has a new owner now, left with the 8000 as full size controller. The Stagelinq sounds like it's got potential only if they get it right. DMX and lighting is such a minefield. I think it's time for the companies to look at DMX over lan or something.

eg plug in and it auto assigns channels, detects the light fixture

The current DMX connection technology leaves much to desire.

Bought a Wego3 for my lil boy to mess around with I also use it for screening songs and general library maintenance.

it is gonna be my back up for the time being.

Think I ve reached a plateau phase in gear acquisition. Concentrating on lighting for now.

Happy new year.
Chino 1:21 AM - 3 January, 2017
^^^
Quote:
eg plug in and it auto assigns channels, detects the light fixture

The current DMX connection technology leaves much to desire.


Does SoundSwitch auto detect your lights and/or auto assigns channels? I also have a large music/video library so there is no way I have the time to assign scripts per track. I would like it if SoundLinq or Soundswitch was able to setup a general script for all your tracks based on an individual's specific light setup. Can that be done?
acemc 10:56 AM - 3 January, 2017
Quote:
without any word of StageLinq or a CUE button brightness fix for the MCx8000

Just some info on the cue led brightness - I actually opened up my 8000 to see if I could do something for myself. What I discovered is that there're 2 led's that are fed from the 2 separate transistors. Basically I couldn't see any way to change the brightness level other than possibly replacing one of the led's. And even then, the new led's might require a bit more current than what the board provides. So.... I just left it as is.
Chino 3:59 PM - 3 January, 2017
^^^ I was thinking of either completely covering the LED diode with electrical tape or using a black sharpie marker to black out the LED diode. I know this is a crude solution but it might work.

I noticed one diode is always on. The other LED diode turns on when the CUE button is pressed. The idea would be to cover or black out the LED diode that remains lit. That way the only time the CUE buttons are "on" is when the button is pushed.
acemc 4:03 PM - 3 January, 2017
Damn, I wish I thought of that when I opened it!! To open it is a bitch!!
Chino 6:30 PM - 3 January, 2017
Another idea would be to completely remove the LED diode that remains lit. I have some time now since it slows up after the holidays(gig wise). I might try it. My only concern is if there is a possibility of voiding the warranty then I will leave it as is.
akakak 11:18 PM - 3 January, 2017
If it can't be fixed in software, I don't know why Denon don't just admit that instead of wasting our time. Dick move.
LJ_WOOLSEY 5:17 AM - 4 January, 2017
Quote:
If it can't be fixed in software, I don't know why Denon don't just admit that instead of wasting our time. Dick move.

Because it's a Numark thing same shit different badge.
Atramental 3:13 PM - 4 January, 2017
Has anyone run into the issue when using the usb sticks that songs that the MCX8000 analyzes sometime has the time wrong. Where a 3-4 minute songs reads as 1 min 37 seconds. The major pain is that the song will play for the full length time, but the wave form will run out at 1:37......
Chino 4:32 PM - 4 January, 2017
^^^ I've had it happen where the song would read 3min 30sec but only play 40seconds. I ended up deleting the file and re-analyzing it in Engine. The Engine software overall is full of quirks. I have a list of improvements that I've sent to Denon that have yet to be implemented. NAMM is around the corner so let's see if Denon announces an Engine update.
skinnyguy 9:34 PM - 6 January, 2017
do you know if those songs with weird times are encoded as vbr or cbr?

aren't vbr files usually the ones that have unpredictable behavior with dj software?
khy 4:22 AM - 9 January, 2017
Anyone have info on max usb size? Official documentationot states 2gb.

I have a 256gb usb3 which is not recognised.

Largest tested successfully so far is 32gb usb2.
Chino 5:42 AM - 9 January, 2017
I currently use a SanDisk Ultra fit 128GB usb 3.0 flash drive. It works great!
djbrulafu 12:14 PM - 9 January, 2017
I've got the same one as Chino.

Works perfect.
Chino 11:35 PM - 9 January, 2017
Now that the new Engine Prime software is coming out shortly, I certainly hope it works with the MCx8000!!
acemc 11:36 PM - 9 January, 2017
Unfortunately I have already confirmed that it doesn't.
Denon screwed us again!!
acemc 11:37 PM - 9 January, 2017
See here:
www.facebook.com
Feel free to give your disapproval.
Chino 1:36 AM - 10 January, 2017
WOW! There is so much that needs to be improved on the Engine software side for the MCx8000. That is just WRONG if Denon doesn't open up the MCx8000 to be used with the Engine Prime software. I can maybe see the qwerty keyboard limitations since the MCx8000 doesn't have touch screens. This could easily be fixed by giving the MCx8000 the ability to attach a keyboard for music searches.

How is it that Denon's "Flagship" controller can't use Denon's "FLAGSHIP" Engine Prime software???!!!!
Chino 1:49 AM - 10 January, 2017
I just went on Denon DJ's Facebook site and I'm honestly in shock!!! That is a HUGE DISAPPOINTMENT and a BIG SLAP in the face by Denon to not be able to use the new Engine Prime software with the MCx8000!!!! So basically MCx8000 owners where BETA testers for the Engine Prime software. We are now discarded once a new product is ready???!!!

If I don't see some MAJOR improvements to Engine on the MCx8000 I will be selling my MCx8000. There are many other DJ companies who care about & respect their customers that I can give my hard earned money to.

I encourage everyone to post on the Denon Facebook page. Let them know how you feel!!!!
DJ_Dad 2:08 AM - 10 January, 2017
Quote:
I just went on Denon DJ's Facebook site and I'm honestly in shock!!! That is a HUGE DISAPPOINTMENT and a BIG SLAP in the face by Denon to not be able to use the new Engine Prime software with the MCx8000!!!! So basically MCx8000 owners where BETA testers for the Engine Prime software. We are now discarded once a new product is ready???!!!

If I don't see some MAJOR improvements to Engine on the MCx8000 I will be selling my MCx8000. There are many other DJ companies who care about & respect their customers that I can give my hard earned money to.

I encourage everyone to post on the Denon Facebook page. Let them know how you feel!!!!


Yeah, I just did.
DJ Marv the Maverick 3:22 AM - 10 January, 2017
Funny enough I was thinking about this scenario a few days ago.

I was wondering if the need to support older hardware sometimes makes it difficult for software to be robust enough. Not that I want them to not include older hardware with the the Prime as is the case but it was just a thought. I'm sure even Serato have to deal with it.

The only problem I have with this way of business is that no one knows if the Prime is going to be any good. Folks need to sweat their Swords and not give them self a coronary before even testing or seeing the so called Prime.

The Engine USB to me is back up to Serato. If I wanted a strictly USB player that I trust to work with I would go with Pioneer all day every day as it has more miles than any engine (prime or no prime).
Chino 4:09 AM - 10 January, 2017
Quote:
The only problem I have with this way of business is that no one knows if the Prime is going to be any good. Folks need to sweat their Swords and not give them self a coronary before even testing or seeing the so called Prime.

The Engine USB to me is back up to Serato. If I wanted a strictly USB player that I trust to work with I would go with Pioneer all day every day as it has more miles than any engine (prime or no prime).


I appreciate your point of view. Engine is a back-up to SDJ for me as well. My main issue with Denon DJ is their business practices. Leaving the Engine software on the MCx8000 half baked and poorly implemented is a horrible way to treat your existing customers. The MCx8000 is only a year old and Denon DJ has already moved on to the the next software/hardware platform without coming close to resolving all the issues with the current Engine software. It's ridiculous that customers have to put so much pressure on companies just to get them to do the right thing. #fixEngine

It's times like this that make me REALLY MISS the old RANE company!!!
the SOUNDINSURGENT 5:17 AM - 10 January, 2017
But this is nothing new!! They've done since the release of the 5500's!!

They did it to the 5500, 3700, then the 3900 and now the MCX......

The writing is on the wall.

If these players are as good as they look on paper, you won't need anything but Prime Engine so maybe and just maybe this is the last one...... Or maybe they are working on it now and just keeping quit about it (have my doubts with that).
the SOUNDINSURGENT 5:17 AM - 10 January, 2017
*keeping quite
DJ Marv the Maverick 5:20 AM - 10 January, 2017
It's mad I know. Let's see if they update even the firmware to work better with Serato. I still get the random connection issues, platters not responding ab initio, screens going haywire.

I think the Prime Gear now comes with USB 3.0 and that seems like a good move as more bandwidth for all the bells and whistles.

That mixer looks like the business though.

I like the fact that the layer effect has its own knobs.
DJ Marv the Maverick 5:22 AM - 10 January, 2017
The writing was on the wall when they released the 7000 without Engine
DJ Marv the Maverick 8:56 AM - 10 January, 2017
can we safely assume that staglinq is a brain fart.? The Prime gear doesn't have the port perhaps one of the Lan ports can double as staglinq enabled?
akakak 9:48 AM - 10 January, 2017
While I can see while everyone is annoyed, this is silly:

"This could easily be fixed by giving the MCx8000 the ability to attach a keyboard for music searches."

Of course, you can easily make a controller support a keyboard. Just the same as I can simply plug a printer into my kettle.
DJ_Dad 1:05 PM - 10 January, 2017
Quote:
While I can see while everyone is annoyed, this is silly:

"This could easily be fixed by giving the MCx8000 the ability to attach a keyboard for music searches."

Of course, you can easily make a controller support a keyboard. Just the same as I can simply plug a printer into my kettle.



Keyboard support isn't likely, but as a manager of a whole bunch of software developers myself what can and should have been done is to keep a common code base for ALL their devices and certain features of the software would be inactive or active based on the hardware connected. This is very straightforward with modern coding practices and allows everyone to share in core code improvements and bug fixes. It's pretty damn silly to write a completely different branch of code just to support some features for a brand new flagship device. Denon is probably allocating their developers to work on Engine prime for all new features and development and only having them support Engine for critical bug fixes. What this effectively means is that Engine is not the priority and a lot of what we have been asking for will not be delivered for Engine. Denon might say something to the contrary, but the very fact that they invested this much is a completely new platform without even trying to take this opportunity to address current customer complaints with Engine tells me all I need to know about the support from their leadership. Oh, and Stagelink anyone ?
DjZ78 1:49 PM - 10 January, 2017
This would be ridiculous and can not be swallowed by anyone who bought the MCX8000, which is not even 1-year-old. The ability to prepare in Engine software and play offline in the controller via Engine mode as a Serato/PC backup was the main selling point and the very 1st reason why I bought this controller.

Engine 1.5 is basic, buggy, and frustrating. Now, after desperately waiting for a major update, now called Engine Prime (instead of just Engine 2.0, we are faced by the claim that it will not be compatible with MCX8000 (the top and still new Denon controller)? I just can not believe that!

I think what is natural and what SHOULD happen, is that MCX8000 owners can use Engine Prime for song preparation (playlist, Cue points, loops, beatgrids,...) and play in Engine mode in MCX8000; through firmware updates, the UI and the graphic interface in the screens of MCX8000 will be more polished and more features unlocked (of course we will not expect touch screen based functionalities)...

To keep supporting Engine 1.5 as the one and only for MCX8000 owners is just ridiculous (it will not be prioritized!) and will bring a bad reputation for Denon dj and inMusic. The funny part here will be to spend a lot of resources in marketing to steal some DJM/CDJ customers from pioneer dj while losing controllers' customers To pioneer dj :-)

By the way, to say to your customers: stop winning (while they are shocked knowing that maybe macx8000 won't be compatible with Engine Prime) is neither professional nor acceptable. I encourage everybody who own MCX8000 to be vocal through all possible channels that MCX8000 is also a ''Prime'' controller!
acemc 2:51 PM - 10 January, 2017
I couldn't agree more with both posts above!!
skinnyguy 7:16 PM - 10 January, 2017
we paid money for compatibility with stagelinq. aaaaand nothing.
LJ_WOOLSEY 8:15 PM - 10 January, 2017
Lol this is so Numark with a mew badge! Oh how Rane fans are going to find all this shite from inmusic! Shocking! They will never change.
Mr Wilks 11:03 PM - 11 January, 2017
I just had a look over Engine Prime.

What features have they added that we don't currently have? As the beat/key analysis can also be done on the unit as it has a multicore processor unlike the MCX8000, what are the benefits of us getting Engine Prime? Did I miss something major? (genuine question as I've returned from 3 months at sea).

Engine: Analyse files and key data, create cue points and loops, create playlists and import Serato data.

Engine Prime: As above with added custom cue/loop names... and what else? I think I've missed the new features somewhere.
acemc 11:13 PM - 11 January, 2017
The problem with engine is the analysis.
At least half my music is not analyses correctly. When the bpm isn't correct, the loops are unusable. Creating database onto USB sticks take forever, during that it normally crashes. When I set cue points in engine, they seem to be off a couple of ms when played back on the 8000. That goes for my Serato imported cue points too. I don't want new features, I want software that works properly. I want to be able to adjust my beat grids manually if the software gets it wrong. This whole 'on the fly' analysis of the sc5000 is assuming that it analyses the music correctly every time - even Serato can't claim that!!
acemc 11:49 PM - 11 January, 2017
Just to add to the above,
There are lots of other Denon gear that rely on Engine.
Many of us (not just 8000 users) have been asking for improvements to Engine for ages.
This has just been ignored, now when they finally release a new version of Engine.... that's been 'built from the ground up' it doesn't support ANY of their older gear!!!
They never bothered to sort it out prior to the new software,
how much attention do u think it's gonna get now?
Mr Wilks 1:47 AM - 28 January, 2017
Just so everyone can chill it's been announced Engine Prime will come to the MCX8000.

djworx.com

They said when Prime was realised to "stay tuned for future compatibility" and looks like they delivered.
dj Krazey leo 3:59 AM - 28 January, 2017
Great news
Djohn Smoke 10:56 AM - 28 January, 2017
Denon DJ is on the best way.
dj Krazey leo 11:12 AM - 28 January, 2017
Now all Denon needs to do is implement how we can use some type of tablet with our 8000 just for fast browsing etc
Chino 1:19 PM - 28 January, 2017
QUOTE" We want to reassure our loyal and invested Denon DJ MCX8000 users that we are absolutely continuing to support this product. ‘Engine’ desktop software is currently being updated by our Development Team to incorporate DJ performance features, plus music-management workflow capabilities of ‘Engine Prime’. This will ensure our MCX8000 users have an even more enhanced creative, and standalone workflow on their MCX8000.
Paul Dakeyne – Brand Manager (Denon DJ)
Jan.27th 2017"QUOTE

I appreciate the statement Paul has made. Personally, I would like to THANK EVERYONE who voiced their concerns on this thread & other social media outlets. Together our voices are heard and can make a difference! Please keep speaking up to encourage companies to do the right thing!!!
DJ Marv the Maverick 2:52 PM - 28 January, 2017
Quote:
We want to reassure our loyal and invested Denon DJ MCX8000 users that we are absolutely continuing to support this product. ‘Engine’ desktop software is currently being updated by our Development Team to incorporate DJ performance features, plus music-management workflow capabilities of ‘Engine Prime’. This will ensure our MCX8000 users have an even more enhanced creative, and standalone workflow on their MCX8000.
Paul Dakeyne – Brand Manager (Denon DJ)
Jan.27th 2017!


Performance mode like RKBX & Serato DJ?
Chino 5:05 PM - 28 January, 2017
^^^ That's a good question. We definitely need more clarification as to what specifically is being done to enhance features, & the music-management workflow capabilities of the Engine software. In particular we need…

1. Engine needs to read more than 44.1 & loss-less file formats
2. Improved/over hauled beat grid & BPM detection
3. Sampler operation in standalone Engine mode
4.I like that "Engine Prime" can analyze "music on the fly". It would be nice to have that feature for the MCx8000. I suspect that feature is limited based on the processing power of the unit. It's safe to say that the new SC5000 Prime media player has much more processing power under the hood.
5. IMPROVE OVERALL STABILITY!!! That means NO random screen issues, freezes, disconnects or crashes!!!!!!

As always, if I missed anything, please post any additional features needed for the 'Engine' software & the MCx8000.

Btw, Denon DJ….we still NEED the CUE button brightness level fixed & where is Stagelinq?!
DJ_Dad 6:33 PM - 28 January, 2017
Quote:
^^^ That's a good question. We definitely need more clarification as to what specifically is being done to enhance features, & the music-management workflow capabilities of the Engine software. In particular we need…

1. Engine needs to read more than 44.1 & loss-less file formats
2. Improved/over hauled beat grid & BPM detection
3. Sampler operation in standalone Engine mode
4.I like that "Engine Prime" can analyze "music on the fly". It would be nice to have that feature for the MCx8000. I suspect that feature is limited based on the processing power of the unit. It's safe to say that the new SC5000 Prime media player has much more processing power under the hood.
5. IMPROVE OVERALL STABILITY!!! That means NO random screen issues, freezes, disconnects or crashes!!!!!!

As always, if I missed anything, please post any additional features needed for the 'Engine' software & the MCx8000.

Btw, Denon DJ….we still NEED the CUE button brightness level fixed & where is Stagelinq?!


Move #5 to #1 IMO.
acemc 10:44 PM - 28 January, 2017
Quote:
Just so everyone can chill it's been announced Engine Prime will come to the MCX8000.

Engine will be updated is actually what he's saying.
Quote:
‘Engine’ desktop software is currently being updated by our Development Team to incorporate DJ performance features, plus music-management workflow capabilities of ‘Engine Prime’.

So, it will still be Engine not Engine Prime. However I really don't care about engine prime.
As long as I can Import music to usb sticks without crashes and adjust my grids manually, I'll be happy. Let's see how long this takes to actually happen.
Chino 11:51 PM - 28 January, 2017
I'm reposting the below info in case anyone is experiencing crashes on Engine 1.5.2 while analyzing your music. Please remember the music files need to be 44.1 in order for Engine(on the MCx8000) to properly read them.

To delete the Enigne database, make sure Engine is completely closed, navigate to the following location and delete the DenonDJ2 folder:

Windows: Local Disk C:\ > DenonDJ2

Mac: Mac HD > Users > Shared > DenonDJ2

Now when you re-open Engine it will ask you if you want to create a new library and scan your computer to create a new database.

This should help with the crashes until we receive a new Engine firmware/software update.
DJ Marv the Maverick 4:40 AM - 29 January, 2017
Did a gig tonight and 30 mins into my set, the screen froze on me, both screens.

They were stuck on the song that was playing prior to the crash. The controller still controlled Serato.

I also had audio drop out when I instant double, just after I double the track, move crossfader to the opposite deck I get audio drop out.

I couldn't restart the device as it was a very busy bar. Played the rest of the night using the laptop screen.

Confidence in the MCX8000 is at an all time low, the only thing left is for the Damn controller to crash on me mid set.


Time to start considering the SZ2.
Chino 6:57 AM - 29 January, 2017
Quote:
Confidence in the MCX8000 is at an all time low, the only thing left is for the Damn controller to crash on me mid set.


Sorry to hear that. I had some screen issues myself at my NYE party. I djed a couple of events since then with no issues though. I can't stress it enough to Denon DJ the importance of stability to working djs. All the fancy features in the world don't matter if you have freezes, crashes, & audio drop outs!

If you need help with SDJ/MCx8000 settings or optimizing just let me know. Ill be happy to help.
acemc 6:59 AM - 29 January, 2017
My 8000 did actually freeze on me - Mid-Set a couple of weeks ago.
This turned out to be an intermittent usb cable, since I changed it I haven't had an issue.
We don't really think about how many times that cable is plugged in & out.
So perhaps just buy yourself a nice new usable cable (don't grab the one from the printer!!)
Perhaps it'll help solve your issue & restore some confidence - good luck bro.
deejayayup 12:47 PM - 29 January, 2017
First crash mid-set last night.

The crossfader, upfaders and knobs all stopped working. It seemed like there was a 5 or 6 second delay on everything. Serato only controls like FX still worked fine. I couldn't even switch to engine, because that was unresponsive. I was directly below an air conditioning vent that was particularly cold so I'm not sure if that played a role.

Another thing I've noticed is that the play/pause button on the left controller has already sunk a little and I've only owned this thing for 3 months!
DJ Marv the Maverick 2:07 PM - 29 January, 2017
Quote:
My 8000 did actually freeze on me - Mid-Set a couple of weeks ago.
This turned out to be an intermittent usb cable, since I changed it I haven't had an issue.
We don't really think about how many times that cable is plugged in & out.
So perhaps just buy yourself a nice new usable cable (don't grab the one from the printer!!)
Perhaps it'll help solve your issue & restore some confidence - good luck bro.


i've got good cables the oyaide neo+

I have mixed feelings about the Denon MCX8000.

I had an SX before it which is now sold and even though it's not as feature loaded it never disappoints.

I bought the controller not up to 6 months ago and have djed out with it probably about 8/9 times. My other residencies have gear.

Mad ting
DJ Marv the Maverick 2:09 PM - 29 January, 2017
When the screens and drop outs started I even tried toggling between usb and PC to see if that will help.

No joy whatsoever.
Chino 2:54 PM - 29 January, 2017
^^^ What was your USB audio latency set to? What was your Max Screen Refresh Rate per Second set to?
acemc 3:21 PM - 29 January, 2017
Quote:
I have mixed feelings about the Denon MCX8000.

Same here. I had the SX2 (never gave ANY hassles), sold it to get the 8000.
deejayayup 3:25 PM - 29 January, 2017
Quote:
Quote:
I have mixed feelings about the Denon MCX8000.

Same here. I had the SX2 (never gave ANY hassles), sold it to get the 8000.


I'm worried about taking mine to another gig now. I only bought it because of the engine back-up option but when it's the actual controller that is the problem it makes this feature pointless.
DJ Marv the Maverick 5:14 PM - 29 January, 2017
My latency in Serato is set to 5ms.

Screen refresh is Max in Serato.

Do you think that affects the controller?

With the audio drop outs, Serato DJ didn't flash red nor amber.

I'm going to send Denon an email in the morning and see what they say.
Chino 8:26 PM - 29 January, 2017
Quote:
My latency in Serato is set to 5ms.

Screen refresh is Max in Serato.

Do you think that affects the controller?


It definitely makes a difference especially concerning audio drop outs and the functionality of the screens. The screens require additional USB bandwidth. All midi info for SDJ and the screens come directly from the USB port. The new Denon DJ sc5000 Prime media players come with USB 3.0 ports to provide additional speed and bandwidth. Denon will probably add USB 3.0 ports in a future MKII version of the MCx8000.

Try putting your Max Screen Refresh Rate per second in SDJ at 20ms or 30ms MAX. If your are experiencing audio drop outs and/or freezes then bump up your USB audio latency to 10ms. That will help.

Btw, even the new Akai MPC Live & X have USB 3.0 ports to provide additional speed and bandwidth to the touch screens on them. For now, the best solution for the MCx8000 is to raise your USB audio buffer & lower your Max screen Refresh Rate.
skinnyguy 6:38 PM - 30 January, 2017
anybody have problems with video linking after switching back to sdj from engine? with either sv or me.

started a new thread about it here

serato.com
Chino 7:24 PM - 30 January, 2017
^^^ I just played a quick 20 min set to test it out for you. I use the MCx8000 with ME 2.7.1 on OSX 10.11.5. I purposely switched back and forth from Engine standalone to SDJ running videos on ME 2.71. Unfortunately, I could not reproduce a freeze or any problems with the videos not linking up.( You probably already know this BUT you do need to physically engage the X-F Link button for the videos in ME to link up).

Try reanalyzing the video. I have had previous issues with videos I didn't analyze and/or haven't played in a while. Power cycling the controller and do a Restore to Factory Default may help too.

Please keep me posted. I'm a SDJ/ME user too so I definitely need everything to work right!!
skinnyguy 6:23 PM - 31 January, 2017
glad you tried it chino. IIRC, we have similar systems.

i normally don't have to press/engage the x-f link button. it's normally linked when i boot up. it was performing transitions with the left deck. right deck was black. so a grid transition showed a grid of left deck vids and black for the right deck vids. and yes, the virtual channel slider was up for the right deck so video output was at max for that channel.

my os on that lappy was 10.8 oh damn. it's not supported anymore?
Chino 6:56 PM - 31 January, 2017
^^^ Unfortunately, 10.8 is NOT supported by SDJ 1.9.5. I have my HD partitioned to run both 10.8.5 (for SSL) and OSX 10.11.5(El Capitan) for SDJ.

You can always upgrade your OS to 10.9.5 (Mavericks). Just make sure all the programs you use are supported on 10.9x. Below is the supported system specifications:

Serato DJ Operating System:
Mac OS Sierra
Mac OS X 10.11
Mac OS X 10.10
Mac OS X 10.9

Windows 10
Windows 8.1
Windows 7

Processor i3: 1.07GHz 32 bit, 64 bit
i5: 1.07GHz 32 bit, 64 bit
i7: 1.07GHz 32 bit, 64 bit
DJ Marv the Maverick 7:35 PM - 31 January, 2017
Mix Emergency is on channel 5 and 6 for recording on my 8000. Is it the same with yall?
skinnyguy 6:47 PM - 1 February, 2017
is apple still signing yosemite? i'm cool with yosemite. runs audio fine on my 13" mbp - but not gonna use it for video. pretty sure i could in a pinch tho with ME.
DJ Marv the Maverick 9:18 PM - 1 February, 2017
BTW anyone ever used that USB hub at the rear....i tried it with an HD once, useless to say the least. Kept disconnecting.
Mr Wilks 9:21 PM - 1 February, 2017
It's been great for me and I use it all the time.

I did forget and turn off the controller at the end of the night and forgot it was powering the music so stopped copying some files. My fault that as I had a lapse of concentration.
DJ Marv the Maverick 9:26 PM - 1 February, 2017
Perhaps its under-powering my HD.
acemc 11:59 PM - 1 February, 2017
Quote:
BTW anyone ever used that USB hub at the rear....i tried it with an HD once, useless to say the least. Kept disconnecting.

I had a similar issue on my first 8000 I received. The screens would stop working overtime I plugged something into the usb hub port on the back of the 8000.
After about 3 months of struggling, I eventually sent it back & got a replacement unit.
However even with the new unit, the usb hub seems dodgy.
Sometime it works fine, other times causes the screens to stop working.
I can't afford to take risks at a gig so I just don't use it.
As you say - Totally useless!!
acemc 12:00 AM - 2 February, 2017
overtime = everytime........ #autocorrect!!
DJ Marv the Maverick 7:05 AM - 2 February, 2017
In a way I feel like they rushed the 8000 out of the production line.

Loads of missed opportunities.

Perhaps we are all paying beta testers.

Hope Denon reads this forum.

the MK II or "MCX8000 Prime" needs

USB 3.1

Option to record sets to USB stick. That option should be available for supported software,because next thing you know they will say "USB Recording only with Prime"

Better internal processor
Chino 4:21 PM - 2 February, 2017
Quote:
In a way I feel like they rushed the 8000 out of the production line.

Loads of missed opportunities.

Perhaps we are all paying beta testers.

Hope Denon reads this forum.

the MK II or "MCX8000 Prime" needs

USB 3.1

Option to record sets to USB stick. That option should be available for supported software,because next thing you know they will say "USB Recording only with Prime"

Better internal processor


Agreed! 3.1 USB ports will fix screen issues, latency & audio distortion. I sent Denon DJ the record direct to USB flash drive suggestion too. The "Engine" software for the MCx8000 needs a major over haul. I would also suggest a 3 band EQ for the mics and the ability to turn off the screens on the MKII version.

I have emailed Denon DJ issues & suggestions. I have also called support directly. The only thing left to do is to speak directly to the Develop team.

Keep posting suggestions and any issues on this thread and on other social media outlets. If enough of us voice our issues & suggestions then Denon DJ will have no choice but to listen!!
djbrulafu 4:25 PM - 2 February, 2017
So are you guys still getting an audio distortion and if so, when does it appear?

I tend to see it come up around the 5/6 hour mark.

You can remedy it by pulling them USB cable out the back.
Chino 5:49 PM - 2 February, 2017
Quote:
So are you guys still getting an audio distortion and if so, when does it appear?


I haven't had any distortion issues since I received my replacement MCx8000. Disconnecting the USB and then reconnecting it is a temporary fix. Back when I was experiencing the audio distortion, it would creep back in within a half hr.

Btw, SDJ Public Beta 1.9.6 is available. Please test and report back any issues/suggestions!!
djbrulafu 5:56 PM - 2 February, 2017
Will do.

Is it worth talking to denon about the audio issue. Or who is the best place to contact.
acemc 7:05 PM - 2 February, 2017
So......... some good news (for me at least).
I finally managed to sort out the cue led brightness issue, that's been bugging me forever!
I had to replace one of my cue buttons that broke last weekend.
So while I had the 8000 open, I decided to take another look at the led circuitry.
I discovered that there's a resistor feeding the - pin of the led after the transistor that does the switching (brighter/dimmer). By removing this resistor, it drops the brightness of the led's in their 'off' state. I doesn't affect the 'on' level at all :) This is a really simple mod, but.....
obviously not for anyone without a little bit of knowledge, or if your unit is still under warranty.
All you have to do is, remove the rear/bottom cover. Disconnect 2 plugs (red & white) which are connected to a pcb (voltage regulator I presume) that is mounted to the bottom cover.
The resistor numbers on the pcb are: R594C, R595C, R596C & R597C. Remove - THATS IT!!
The cue led's are the same brightness as all the other led's when in their 'off' state.
If you're not too good with a soldering iron, I recommend you let someone with a bit a skill do this. The resistors are tiny smd (no6 ?) type. So you need to work carefully. But believe me, It's totally worth it!!!
Mr Wilks 7:07 PM - 2 February, 2017
Wow. Great knowledge. Cheers for the info!
akakak 7:08 PM - 2 February, 2017
Quote:
So......... some good news (for me at least).
I finally managed to sort out the cue led brightness issue, that's been bugging me forever!
I had to replace one of my cue buttons that broke last weekend.
So while I had the 8000 open, I decided to take another look at the led circuitry.
I discovered that there's a resistor feeding the - pin of the led after the transistor that does the switching (brighter/dimmer). By removing this resistor, it drops the brightness of the led's in their 'off' state. I doesn't affect the 'on' level at all :) This is a really simple mod, but.....
obviously not for anyone without a little bit of knowledge, or if your unit is still under warranty.
All you have to do is, remove the rear/bottom cover. Disconnect 2 plugs (red & white) which are connected to a pcb (voltage regulator I presume) that is mounted to the bottom cover.
The resistor numbers on the pcb are: R594C, R595C, R596C & R597C. Remove - THATS IT!!
The cue led's are the same brightness as all the other led's when in their 'off' state.
If you're not too good with a soldering iron, I recommend you let someone with a bit a skill do this. The resistors are tiny smd (no6 ?) type. So you need to work carefully. But believe me, It's totally worth it!!!


OMG I LOVE YOU
Mr Wilks 7:10 PM - 2 February, 2017
Oh and the distortion issue only ever happened to me once on the 8 months I used it and got it around 5 hours in.

Increasing the buffer in Serato delayed it for a bit bit it crept back in.

I tried everything but noting really worked. I did a factory reset after the gig and it's never done it again.
acemc 7:16 PM - 2 February, 2017
Pics of the led's off & on in the dark.
[IMG]i68.tinypic.com[/IMG]
[IMG]i68.tinypic.com[/IMG]
acemc 7:24 PM - 2 February, 2017
If you're wondering what they look like.
R594c - [IMG]i65.tinypic.com[/IMG]
R595c - [IMG]i63.tinypic.com[/IMG]
R596c - [IMG]i63.tinypic.com[/IMG]
R597c - [IMG]i63.tinypic.com[/IMG]
I actually left the resistors on the board,
soldered onto the opposite side just in case I ever need them again.
Chino 7:34 PM - 2 February, 2017
^^^ Well done! I just might try it.
8823430 8:20 PM - 2 February, 2017
Have any of you guys have any experience of apple mac mini if they are any good?
Djohn Smoke 9:10 PM - 2 February, 2017
Quote:
Have any of you guys have any experience of apple mac mini if they are any good?


I use a Mac Mini mid-2010 ( core 2 duo 2.4ghz) without issues with SDJ 1.9.5.
Atramental 4:46 PM - 9 February, 2017
FYI mac mini should be fine with Audio, but would be iffy with running Video since it has an integrated graphics card.
djbrulafu 6:24 PM - 9 February, 2017
Quote:
FYI mac mini should be fine with Audio, but would be iffy with running Video since it has an integrated graphics card.


What about running the video files for just audio only and not run any video at all? Would that be ok?
Mr Wilks 7:46 PM - 9 February, 2017
Okay.

Had an issue with the MCX8000 the other day and it's the first issue since May when I was on Windows.

Using the latest firmware v1.5, the latest 1.9.6 Serato beta and Sierra I had the MCX behave strongly after a few hours.

The headphone cue worked in reverse and so did the cue mix. I couldn't select the cue buttons and the channel gains made little difference but when tweaked caused the volume to increase substantially. I couldn't switch to Engine.

After switching the controller off and on it was all good again but as I couldn't switch to the backup USB drive, it left the killer feature of being able to still play when software crashes totally useless.

Really not happy.
Atramental 7:56 PM - 9 February, 2017
Quote:
Quote:
FYI mac mini should be fine with Audio, but would be iffy with running Video since it has an integrated graphics card.


What about running the video files for just audio only and not run any video at all? Would that be ok?



I THINK you will be ok since it's not outputting video other than to the screen...but i'm honestly not really certain since technically the video is still playing...
Atramental 8:09 PM - 9 February, 2017
Random question for all... anyone heard a thing about Stage Linq...I do believe that is missing from the new prime series as well. There's ethernet ports, but haven't heard anything mentioned about Stage Linq in about a year...
acemc 8:10 PM - 9 February, 2017
@Wilxx - that really sucks, did that happen at a gig?
When i had screen issues using the usb hub, I was super pissed!
I also had to restart the controller coz even in stand-alone mode the screens were stuck.
I now take a little Allen&Heath 2ch mixer with me when I do gigs. Plug the output of the 8000 into 1ch & iPad with an emergency mix into 2nd ch. So if I have to reboot, the music doesn't stop. So sad I have to resort to this, but my 8000 is unreliable & Denon couldn't give 2 shits. They've moved on already. The whole #changeyourrider thing will backfire badly if the prime series is anything like the 8000.
acemc 8:12 PM - 9 February, 2017
Quote:
anyone heard a thing about Stage Linq

#crickets
Mr Wilks 8:23 PM - 9 February, 2017
Quote:
@Wilxx - that really sucks, did that happen at a gig?
When i had screen issues using the usb hub, I was super pissed!
I also had to restart the controller coz even in stand-alone mode the screens were stuck.
I now take a little Allen&Heath 2ch mixer with me when I do gigs. Plug the output of the 8000 into 1ch & iPad with an emergency mix into 2nd ch. So if I have to reboot, the music doesn't stop. So sad I have to resort to this, but my 8000 is unreliable & Denon couldn't give 2 shits. They've moved on already. The whole #changeyourrider thing will backfire badly if the prime series is anything like the 8000.


Foolishly I was at a gig and using the public beta of 1.9.6 but don't think it was that to blame. I'd tested it for hours on end before using it live (around 12 hours). I think I was the firmware as it went nuts and I'd only updated to 1.5 firmware a few days before. I'd tested it but this came out of nowhere.

The screens didn't freeze and all Serato functions still worked. It was the unit that had a hardware freak out and can without warning. The worst thing is I'd took the master out via the XLRs and couldn't resort to a backup. I should have font into the house mixer but as the Denon sounds so good it's too tempting to bypass it!

I did have that issue you had with one screen locking up when I was on Windows when I first gad it. That needed a power cycle to fix too.

Grrr... :(
Mr Wilks 8:24 PM - 9 February, 2017
*came without warning
Chino 9:38 PM - 9 February, 2017
Quote:
Foolishly I was at a gig and using the public beta of 1.9.6


That IS a scary situation to be in! I've been testing the MCx8000 (firmware 1.5) on SDJ 1.9.6 but I have not come across any issues like that(thankfully!). I definitely would NOT recommend using a beta version of SDJ at a live gig. I don't completely trust the MCx8000 & SDJ's overall stability.

Sometimes a DJ needs to go backwards to proceed forward. Is it time to go BACK to using the STABLE, ROCK SOLID SSL software?
Mr Wilks 9:45 PM - 9 February, 2017
Quote:
Quote:
Foolishly I was at a gig and using the public beta of 1.9.6


That IS a scary situation to be in! I've been testing the MCx8000 (firmware 1.5) on SDJ 1.9.6 but I have not come across any issues like that(thankfully!). I definitely would NOT recommend using a beta version of SDJ at a live gig. I don't completely trust the MCx8000 & SDJ's overall stability.

Sometimes a DJ needs to go backwards to proceed forward. Is it time to go BACK to using the STABLE, ROCK SOLID SSL software?


Yeah, I'd put 12 hours of playing in with it but credit to Serato, it wasn't that that froze. I could still control Serato but the mixer section was just freaked out. Luckily Didn't have to restart Serato. But yeah... not a good idea to play live! Haha!

Maybe it was a one off. Let's hope so!
Atramental 1:34 AM - 10 February, 2017
Quote:
Quote:
anyone heard a thing about Stage Linq

#crickets



Actually I made a minor mistake. Was doing a bit of research on the Prime units. One of the Denon guys did specifically state that it has an ethernet connection that will be used to connect to front of house to be able to run lights, pyrotechnics, etc...so hopefully that will be available sooner rather than later.
Mr Wilks 2:21 PM - 10 February, 2017
Quote:
Quote:
Quote:
anyone heard a thing about Stage Linq

#crickets



Actually I made a minor mistake. Was doing a bit of research on the Prime units. One of the Denon guys did specifically state that it has an ethernet connection that will be used to connect to front of house to be able to run lights, pyrotechnics, etc...so hopefully that will be available sooner rather than later.


I do think we'll hear more at some point. I just don't think they've got it ready enough for primetime and jumped the gun with the announcement. The MCX was a new top of the range controller from a 'new' Denon and they was eager to show off what they was working on. They was enthusiastic and eager but think they blown their wad by not holding it back and announcing it as a feature upgrade at a later date. Denon could have said it was for "future expansion" and given no details but they decided to release info which shows they was committed and serious.

If it does just disappear it will be a shame as the hardware bit has been done and now just needs the software to catch up.

As it's just a port, Stagelinq could be scrapped totally and turned into a ethernet link to the new Prime players. Not ideal but would be a cool feature and make use of the (currently) useless port.
DJ Marv the Maverick 4:58 PM - 10 February, 2017
I remember some video game consoles that I had back in the days with expansion slots, I think it's just a tease. By the time they get round to implementing it technology will have found a more efficient way of doing the same thing.

eg The Sega Genesis + The 32x
deejayayup 2:32 PM - 11 February, 2017
I'm starting to realise the construction of this is not as solid as first appears. I've now had the play/pause button and one of the fx buttons become unresponsive. They've sunk after on average 1 6 hour set per week. I've had to contact Denon for the second time now as they never replied to my first message.

imgur.com
DJ_Dad 2:37 PM - 11 February, 2017
Quote:
I'm starting to realise the construction of this is not as solid as first appears. I've now had the play/pause button and one of the fx buttons become unresponsive. They've sunk after on average 1 6 hour set per week. I've had to contact Denon for the second time now as they never replied to my first message.

imgur.com


Hmm, I have used mine quite a bit for several 3-4 hour sets. No sign of the buttons sinking , BUT.. the cross fader sometimes doesn't cut off when all the way to one side. I have to wiggle it or push a bit harder to get it to cut. I'll probably get the innofader to replace it.
Chino 3:15 PM - 11 February, 2017
@deejayup…. That sunken play button is NOT the norm. The MCx8000 is covered under a 3 year warranty as long as you purchased it from an authorized dealer in the U.S. & registered your product on the Denon DJ website(denondj.com). If your having difficulty contacting them via email then call them directly at (401) 658-5766.
deejayayup 3:20 PM - 11 February, 2017
Quote:
@deejayup…. That sunken play button is NOT the norm. The MCx8000 is covered under a 3 year warranty as long as you purchased it from an authorized dealer in the U.S. & registered your product on the Denon DJ website(denondj.com). If your having difficulty contacting them via email then call them directly at (401) 658-5766.


Same happened with the FX button, which is now non-responsive 90% of the time. These are the two buttons I use the most but I wouldn't expect it to happen after 5 months. I'm in the UK but it is still covered by warranty.

imgur.com
Chino 3:29 PM - 11 February, 2017
Quote:
I'm starting to realise the construction of this is not as solid as first appears


I agree. I tried taking the MCx8000 apart to see if I can fix the CUE button brightness issue myself. I quickly realized that Denon used thin pieces of metal (on the top & sides)and just screwed them on to a plastic inner base. I would of liked them to use a solid or two piece aluminum mold (similar to Technics 1200s) instead. Yes it would cost more but it would definitely make the MCx8000 a better built product.

Those issues should NOT be happening 5 months into purchasing a product! Keep emailing and calling them until you get it fixed or better yet- receive a replacement!!
DJ Marv the Maverick 3:46 PM - 12 February, 2017
I'm still getting that issue with instant doubles.
i was doing a quick mixing style and I use instant double for this, when I bounce the live track to the free side and moved the crossfader over, I dropped the line fader of the previous deck to load next song, the playing track went quiet too.

I have moved the latency in Serato to 10 and screen refresh is halfway too.

I swapped my xfader a while back to the innofader mini, I don't know if this is the cause.

I also get a subjective feeling that the MCX8000 pitches up after a few hours, perhaps it's ear fatigue or general fatigue. It's almost like the playing music is going at a higher tempo.
Chino 1:31 AM - 16 February, 2017
*UPDATE*

Denon DJ is lauching a new Denon DJ forum on Monday Feb. 27, 2017. More info is provided in the link below:

www.facebook.com


STILL WAITING on info about StageLinq & an update to the "Engine" software for the MCx8000.
Djohn Smoke 7:47 AM - 16 February, 2017
Good news.
dj Krazey leo 9:58 AM - 16 February, 2017
Yae
acemc 9:46 PM - 16 February, 2017
It'll be great......
So long as you don't mention any of your problems ;)
acemc 10:39 PM - 16 February, 2017
And speaking of problems, this happened to me again today.
youtu.be
This is about the 5th time it's happened, loading various tracks & using different usb sticks.
It's also now started giving me random distortion/breakup on master out. The distortion can't be heard through the headphones on the 8000. I plug the 8000 into a separate mixer, if I plug the headphones into that mixer the distortion/breakup is clearly audible.
If I reboot, then distortion stops. I'm so disappointed, I wish I'd never bought it.
DJ Marv the Maverick 2:15 AM - 17 February, 2017
@acemc that has happened to me too even with Serato.

A video like yours is the best way to capture all the weirdness of the controller.

Often times trying to explain with words doesn't capture it because it's always a combo of misbehaviour.

I'm buying the SZ2 at any discounted opportunity I get, retailers here looking for 2000 plus euros right now. Either that or I continue putting pressure on the one residency where I use the MCX8000 to buy their own CDJ set up.

I already suggested it to them last year sending them links etc but they didn't buy.

I initially felt it was pretty good to have an empty booth (bring your own gear) but this issue with Denons "top of line controller" is making me appreciate why Pioneer is the king of the booths.
Rebelguy 3:57 PM - 17 February, 2017
Quote:
*UPDATE*

Denon DJ is lauching a new Denon DJ forum on Monday Feb. 27, 2017. More info is provided in the link below:

www.facebook.com


STILL WAITING on info about StageLinq & an update to the "Engine" software for the MCx8000.


I hope they have new moderators for this form. The crappy attitudes of the last ones were part of the reason I quit using Denon gear.
akakak 4:00 PM - 17 February, 2017
I quit the Facebook group since it was just people posting photos of their crappy DJ setups
Mr Wilks 5:44 PM - 17 February, 2017
Quote:
Quote:
*UPDATE*

Denon DJ is lauching a new Denon DJ forum on Monday Feb. 27, 2017. More info is provided in the link below:

www.facebook.com


STILL WAITING on info about StageLinq & an update to the "Engine" software for the MCx8000.


I hope they have new moderators for this form. The crappy attitudes of the last ones were part of the reason I quit using Denon gear.


This.

I stopped buying Denon after some shady editing on their forum and deletion of threads showing the insides of my mixer. It was denied drom them that they had been removed but after removal or editing of posts I just left them and their products behind.
djkurve 6:11 PM - 17 February, 2017
Quote:
Quote:
Quote:
*UPDATE*

Denon DJ is lauching a new Denon DJ forum on Monday Feb. 27, 2017. More info is provided in the link below:

www.facebook.com


STILL WAITING on info about StageLinq & an update to the "Engine" software for the MCx8000.


I hope they have new moderators for this form. The crappy attitudes of the last ones were part of the reason I quit using Denon gear.


This.

I stopped buying Denon after some shady editing on their forum and deletion of threads showing the insides of my mixer. It was denied drom them that they had been removed but after removal or editing of posts I just left them and their products behind.


Same thing happens on the Numark forums as well. Seems like they don't want any negative PR under their umbrella.
Chino 11:09 PM - 17 February, 2017
Quote:

Quote:

Quote:




I hope they have new moderators for this form. The crappy attitudes of the last ones were part of the reason I quit using Denon gear.


This.

I stopped buying Denon after some shady editing on their forum and deletion of threads showing the insides of my mixer. It was denied drom them that they had been removed but after removal or editing of posts I just left them and their products behind.


My plan is to make every attempt to work with Denon DJ and their moderators to ensure that the end users' needs & suggestions are heard! Like everyone here on this thread, I purchased the MCx8000 with my OWN HARD EARNED $$$. At the very least I expect the hardware & software to be stable and reliable!!

I will continue to voice my issues & suggestions on the new Denon DJ forum just like I do here on this thread. Denon DJ should NOT be deleting posts just to enhance their image and maximize sales of their products. If that turns out to be the case then I will sell my Denon DJ gear and boycott their products.

inMusic Brand (Denon, Akai, Alesis) has a negative reputation of only seeming to care about their customers up until the point of purchase. After they have your cash, promises of updates and product stability disappear.

If a company only respects money but NOT their customers or products then I will respond by NOT spending my money.
deejayayup 1:07 PM - 18 February, 2017
I'm done taking this out to gigs now. I had a gut feeling something would go wrong so, luckily, I took my DDJ-SR with me as back up.

An hour into a 6 hour set, I started to get crackle/distortion so I changed the buffer size - this fixed it for about 20 mins then it started again. I repeated this and also reduced the screen updates until I could do so no more but still resulted in distortion. I even restarted my macbook at one point to see if it would make a difference but to no avail.

I have different issues with this unit every week and I think it's probably been my worst investment in DJ tech over 18 years.
DJ Marv the Maverick 2:04 PM - 18 February, 2017
I better throw my wego3 into the car tonight then as back up.
acemc 2:07 PM - 18 February, 2017
At the club, 10mins into my set last night, right hand display just stopped working!
Took a quick video with my phone: youtu.be
Def - take a backup. It looks like my unit was designed to last a year & no more.
Problems almost overtime I use it now :(
Rebelguy 4:49 AM - 19 February, 2017
Quote:
Quote:
Quote:
Quote:


I hope they have new moderators for this form. The crappy attitudes of the last ones were part of the reason I quit using Denon gear.


This.

I stopped buying Denon after some shady editing on their forum and deletion of threads showing the insides of my mixer. It was denied drom them that they had been removed but after removal or editing of posts I just left them and their products behind.


My plan is to make every attempt to work with Denon DJ and their moderators to ensure that the end users' needs & suggestions are heard! Like everyone here on this thread, I purchased the MCx8000 with my OWN HARD EARNED $$$. At the very least I expect the hardware & software to be stable and reliable!!

I will continue to voice my issues & suggestions on the new Denon DJ forum just like I do here on this thread. Denon DJ should NOT be deleting posts just to enhance their image and maximize sales of their products. If that turns out to be the case then I will sell my Denon DJ gear and boycott their products.

inMusic Brand (Denon, Akai, Alesis) has a negative reputation of only seeming to care about their customers up until the point of purchase. After they have your cash, promises of updates and product stability disappear.

If a company only respects money but NOT their customers or products then I will respond by NOT spending my money.


The issues with posts being deleted, customers being belittled, etc. existed before the numark buyout.
DJ Marv the Maverick 8:44 AM - 19 February, 2017
To be fair, I think the Serato forum is quite a special case.

Even when one is frustrated with the product you cant be too mad at the support staff right here. They allow open discussion even of other products.

If I ever become a tech entrepreneur I will surely be poaching loads of guys from Serato. 😀


Back to MCX8000

I gave myself ample set up time yesterday, and used a OYAIDE USB cable, the best USB cable money can buy...Period 😬

I did three or four power cycles before even connecting it to my macbook which was booted but I didn't start Serato yet.

with the 8000 powered on and connected to the computer, I started Serato (always do that to avoid hardware not connected issue's)

with the library fully loaded, and virtual decks good to go, I fired up Mix emergency.

Had a jolly good gig, well till one of the bar staff accidentally knocked off the switch of amp that is crazily placed behind the bar.

I also kept everything in green, just tapping into one amber on the controller, because of distortion issue guys are reporting which is hindsight I think I was getting too.
DJ Marv the Maverick 8:46 AM - 19 February, 2017
the multiple off/on power cycles I did was precautionary btw.
Mr Wilks 1:49 PM - 19 February, 2017
Quote:
The issues with posts being deleted, customers being belittled, etc. existed before the numark buyout.


Yeah, this was around 8 years ago.

However, the Denon forums wasn't run by Denon but (if I remember) it was a fan site run by a guy from Manchester (for some reason Manchester sticks in my mind).

They was unofficial forums with an (un)official blessing as Silvio the product manager used to influence the moderation and thiink Double A (?) was a moderator.

In theory Denon had no jurisdiction over the boards and as they couldn't control what was said I feel they was either silent moderators or had heavy influence on what can be edited.

At least now they will be fully owned and run by inMusic, although I highly doubt they will be as open as here and they won't hang out like team Serato do. As said, this place is pretty unique in which we are free to talk pretty openly about almost anything. It's a great place to be but as we're do used to this it can be hard when other companies aren't as active on their forums or apply censorship.

We're spoilt on here!
deejayayup 2:04 PM - 19 February, 2017
Quote:
To be fair, I think the Serato forum is quite a special case.

Even when one is frustrated with the product you cant be too mad at the support staff right here. They allow open discussion even of other products.

If I ever become a tech entrepreneur I will surely be poaching loads of guys from Serato. 😀


Back to MCX8000

I gave myself ample set up time yesterday, and used a OYAIDE USB cable, the best USB cable money can buy...Period 😬

I did three or four power cycles before even connecting it to my macbook which was booted but I didn't start Serato yet.

with the 8000 powered on and connected to the computer, I started Serato (always do that to avoid hardware not connected issue's)

with the library fully loaded, and virtual decks good to go, I fired up Mix emergency.

Had a jolly good gig, well till one of the bar staff accidentally knocked off the switch of amp that is crazily placed behind the bar.

I also kept everything in green, just tapping into one amber on the controller, because of distortion issue guys are reporting which is hindsight I think I was getting too.


What do you mean by power cycles? Sorry to be ignorant.
acemc 2:12 PM - 19 February, 2017
Quote:
We're spoilt on here!

Fact!! - This is the only forum I know of, where we are truly allowed to express ourselves without things being edited or deleted. Also the only place I know of where all calibre of dj's can interact without being judged. It's pretty cool when an entry level dj can get honest feedback & tips from seasoned pro's. I don't expect much from the new Denon forum. But I certainly hope it's not moderated by any of the people that currently run their Facebook. Patronising anyone that happens to have an issue & talking bad about their competitors is just pathetic.
DJ Marv the Maverick 2:48 PM - 19 February, 2017
Quote:
Quote:
To be fair, I think the Serato forum is quite a special case.

Even when one is frustrated with the product you cant be too mad at the support staff right here. They allow open discussion even of other products.

If I ever become a tech entrepreneur I will surely be poaching loads of guys from Serato. 😀


Back to MCX8000

I gave myself ample set up time yesterday, and used a OYAIDE USB cable, the best USB cable money can buy...Period 😬

I did three or four power cycles before even connecting it to my macbook which was booted but I didn't start Serato yet.

with the 8000 powered on and connected to the computer, I started Serato (always do that to avoid hardware not connected issue's)

with the library fully loaded, and virtual decks good to go, I fired up Mix emergency.

Had a jolly good gig, well till one of the bar staff accidentally knocked off the switch of amp that is crazily placed behind the bar.

I also kept everything in green, just tapping into one amber on the controller, because of distortion issue guys are reporting which is hindsight I think I was getting too.


What do you mean by power cycles? Sorry to be ignorant.


Turning on and off a few times.
Chino 3:47 PM - 19 February, 2017
Quote:
Fact!! - This is the only forum I know of, where we are truly allowed to express ourselves without things being edited or deleted. Also the only place I know of where all calibre of dj's can interact without being judged. It's pretty cool when an entry level dj can get honest feedback & tips from seasoned pro's. I don't expect much from the new Denon forum. But I certainly hope it's not moderated by any of the people that currently run their Facebook. Patronising anyone that happens to have an issue & talking bad about their competitors is just pathetic.


I agree that Serato's forum is a unique place. I also hope that everyone freely expresses themselves on the new Denon DJ forum as they do here on Serato's forum. I DEFINITELY will!!

The Denon DJ forum should be a place to discuss all things Denon- whether that means identifying problems with the hardware/software and/or making suggestions. Customer feedback is EXTREMELY important to product development.

If Denon DJ wants our continued business($$$) then they WILL listening to the wants & needs of the DJ community!!
Riddim Dojo 5:34 PM - 19 February, 2017
I am greatful for the feedback in this forum. I sooooo wanted to repalce my aging (but still rock solid) VCI-400 with this beast. However, all feedback so far shows many quality issues and lack of support from the company.

Will wait and see. I have no issues with pio, but I did want the engine flexibility and so on.

RD
DJ Marv the Maverick 5:42 PM - 19 February, 2017
One will have to wonder why pioneer did not go in this direction yet with their controllers ie Standalone RKBX via USB and Serato Software controls.

Live and Learn.

I'm guessing the processing power technology is not cheap enough to make such a product.

Even Denon themselves did a u turn with the 7000 and they also increased the price of the 8000 after the 7000 was released.

When pioneer brings out such a hybrid controller I will definitely be giving it a look. But as we all know Pio giveth and taketh, I'm sure they will come out with such controller and probably give it a dot matrix screen or some other limitations to ensure the CDJs remain the holy grail.
deejayayup 5:50 PM - 19 February, 2017
Quote:
I am greatful for the feedback in this forum. I sooooo wanted to repalce my aging (but still rock solid) VCI-400 with this beast. However, all feedback so far shows many quality issues and lack of support from the company.

Will wait and see. I have no issues with pio, but I did want the engine flexibility and so on.

RD


I bought the controller mainly for fallback option of the standalone mode, thinking it would be one less stress if my macbook died. The reality is the controller is far less stable than the macbook so creates more stress.
Chino 7:31 PM - 19 February, 2017
Quote:
I bought the controller mainly for fallback option of the standalone mode, thinking it would be one less stress if my macbook died. The reality is the controller is far less stable than the macbook so creates more stress.[/quote

That was one of my main reasons too. In theory, the ability to switch over seamlessly from SDJ to Engine is great. In practice, in real world applications is another story, though.

I have't experienced a freeze or lock up recently but when I did it was the MCx8000 controller that would become unresponsive. I was not able to switch over to the 'Engine' software so it made having that ability useless in my situation.

The MCx8000 has a lot of potential. Denon DJ needs to pay attention to all the small improvements needed AND improve on the 'Engine' software. When Denon DJ comes out with a MKII version of the MCx8000 it ABSOLUTELY needs USB 3.0 ports. That will help fix the audio distortion, screen freezes and overall latency issues. Denon DJ's sister company-Akai already has 3.0 ports in the upcoming MPC Live & X drum machines. inMusic brand already has the technological know-how. That just need to implement it.
dj Krazey leo 9:05 PM - 19 February, 2017
To be honest the Mcx 8000 does have shortcomings, but I've used it in engine mode with honestly no major issues. Maybe I've been lucky so far , but one thing I can advise is if you're using SDJ keep your software gains out of the red , always get a fresh start up with your computer , don't just open SDJ turn on the Mcx and plug in the USB that is definitely asking for a major fail there are definitely some issues with the product I just hope it can all be fix through firmware .
Riddim Dojo 9:18 PM - 19 February, 2017
Quote:
Quote:
I am greatful for the feedback in this forum. I sooooo wanted to repalce my aging (but still rock solid) VCI-400 with this beast. However, all feedback so far shows many quality issues and lack of support from the company.

Will wait and see. I have no issues with pio, but I did want the engine flexibility and so on.

RD


I bought the controller mainly for fallback option of the standalone mode, thinking it would be one less stress if my macbook died. The reality is the controller is far less stable than the macbook so creates more stress.


Exactly. I have had Serato freeze on me once or twice and the standalone seems so appealing as well as the ability to have another DJ link in somewhat seamlessly.

I will wait with anticipation for an heir to that throne.

RD
Rebelguy 12:30 AM - 20 February, 2017
USB 3.0 would be a great improvement but I think the bigger issues is the software and drivers. There are companies (RME, MOTU, Antelope Audio) that make audio interfaces with 30 channels of 24-bit 192khz input and output audio that perform flawlessly.
DJ_Dad 1:00 AM - 20 February, 2017
Quote:
USB 3.0 would be a great improvement but I think the bigger issues is the software and drivers. There are companies (RME, MOTU, Antelope Audio) that make audio interfaces with 30 channels of 24-bit 192khz input and output audio that perform flawlessly.


Agree with this 100%. USB 2.0 has plenty of bandwidth for the audio and screens. It's a poorly implemented interface that I hope they can fix in firmware.
KateUptonNYC 5:16 AM - 20 February, 2017
Quote:
Quote:
*UPDATE*

Denon DJ is lauching a new Denon DJ forum on Monday Feb. 27, 2017. More info is provided in the link below:

www.facebook.com


STILL WAITING on info about StageLinq & an update to the "Engine" software for the MCx8000.


I hope they have new moderators for this form. The crappy attitudes of the last ones were part of the reason I quit using Denon gear.



For what its worth StangeLinQ patents are live, so its coming:

trademarks.justia.com
Ragman 6:05 AM - 20 February, 2017
I wonder if the 7000 is having similar issues as the 8000?
acemc 10:18 AM - 20 February, 2017
Quote:
I've used it in engine mode with honestly no major issues. Maybe I've been lucky so far

You have been lucky, it seems like half of us have issues & others are fine. Most of the time it does work as it should, but when it decides to freak out, it makes things very stressful. The last thing any dj needs when performing is the worry of whether his gear is gonna act up.That's the major reason why Pioneer is the standard..... It's reliable.
deejayayup 10:59 AM - 20 February, 2017
Quote:
Quote:
I've used it in engine mode with honestly no major issues. Maybe I've been lucky so far

You have been lucky, it seems like half of us have issues & others are fine. Most of the time it does work as it should, but when it decides to freak out, it makes things very stressful. The last thing any dj needs when performing is the worry of whether his gear is gonna act up.That's the major reason why Pioneer is the standard..... It's reliable.


Yep. I'm gonna sell mine as soon as it comes back from repair (which is going to cost me almost £100 in shipping costs - ouch!).
Mr Wilks 11:01 AM - 20 February, 2017
I've also never once had an issue in Engine. It's always been Serato/MIDI control when I've had an issue... 100% of the time. Screens/sound/loss of control; anything that's failed has always been in Serato mode. I'm not saying that's the cause as it's still (possibly) a firmware issue but it affects this mode for me.

Even the 'distortion over time' was only with Serato. I could change to Engine USB and there was no distortion at all. It's never had so much as a hiccup in Engine.

It would be great if we could log any issues with either mode as it will help diagnose and help drill down the cause. Engine lacks beat grids but that's it's only major flaw for me. Everything else just 'works'.
Mr Wilks 11:12 AM - 20 February, 2017
If half are having problems in Engine and half not and on the same firmware version, then there's other things at play.

There too many variables.

How many of the owners are having problems to how many sold? (it's only just out of the top 10 in the US with regards to controller sales and that's because it was not a full year of sales).

What firmware are we all on?

Which mode are we in? Serato or Engine?

What is the exact issue? We should really file issues like we do a bug report with as much info as we can.

I think for the 20-30 people on here having issues, there's 10,000 possible people not having issues? Or 9,999 people that haven't found this forum?

There's issues with everything out there but as Numark aren't active on here (understandable as it's not their site) they aren't possibly seeing all this.

When the new forum comes online I'll expect us to catalog issues that they can deal with directly and not through a third party. Even if posts are censored, it means they've read it to censor it!
akakak 11:19 AM - 20 February, 2017
I'm not having issues currently. I don't use Engine though.
dj Krazey leo 11:45 AM - 20 February, 2017
I have both the mc7000 and the Mcx 8000, and so far I have no issues whatsoever with the mc7000 understanding that there is more igoing on with the 8000 I think Denon might have figured it out with the 7000 and they will come out with an 8000 mk2 and probably nail it, then we'll be screwed with the original model.
DJ Marv the Maverick 11:46 AM - 20 February, 2017
I don't suffer from anxiety but using the Denon MCX-8000 induces anxiety. Maybe its a brand name anxiety as i mostly used Pioneer and Rane products or maybe its due to the fact the controller crashed/bugged out/hardware not responding on me during a gig.

I'm running the latest firmware (which btw was mentioned in this thread) they have available and running Serato 1.9.5

If the product doesn't suit my needs, its the last time that company is getting money from me.

I'm quite tired with Companies using paying customers as beta testers on the sly.

What do they do in the R & D department?

I'm still waiting for the reason why they pulled the USB from the 7000 that came after it.
akakak 11:47 AM - 20 February, 2017
If the product is not fit for purpose, that has the potential for a Class Action Lawsuit.
DJ Marv the Maverick 11:52 AM - 20 February, 2017
Quote:
If half are having problems in Engine and half not and on the same firmware version, then there's other things at play.

There too many variables.

How many of the owners are having problems to how many sold? (it's only just out of the top 10 in the US with regards to controller sales and that's because it was not a full year of sales).

What firmware are we all on?

Which mode are we in? Serato or Engine?

What is the exact issue? We should really file issues like we do a bug report with as much info as we can.

I think for the 20-30 people on here having issues, there's 10,000 possible people not having issues? Or 9,999 people that haven't found this forum?

There's issues with everything out there but as Numark aren't active on here (understandable as it's not their site) they aren't possibly seeing all this.

When the new forum comes online I'll expect us to catalog issues that they can deal with directly and not through a third party. Even if posts are censored, it means they've read it to censor it!


Let Denon launch the forum and that will shed more light on numbers. Not everyone even Serato users know about this thread thats deeply nested.

It would have gathered more traction in the old Serato forums where they had different sections for different hardware, but i'm guessing Serato saw the future of the mess of multiple controllers they were planning on supporting, so under the guise of "redesigning" they culled those segments.
akakak 11:55 AM - 20 February, 2017
If they continue to censor and police the forums as they have before, how will that give reliable numbers?

I agree with the earlier point re forums: no matter what you think of Serato, they run this place well. We can say what we think, and we have freedom of speech. There's nothing being hidden here.
acemc 11:58 AM - 20 February, 2017
I wonder if Denon has ever read this thread. Perhaps once Denons new forum is up we should link this page on there. Then that can't delete/edit & 'maybe' they'll realize that there are legit issues that need to be addressed. Even if we are in the minority that are having issues, it still needs to be sorted.
akakak 11:59 AM - 20 February, 2017
I don't believe we are in the minority. I'm so pissed off over the Cue Light thing. Why not, as a company, just say "We screwed up, sorry, it can't be fixed until the next revision"? This silence just annoys people more than owning your shit.
8823430 1:53 PM - 20 February, 2017
The trouble is that the manufacturer don't like to say there stuff has problems.
They have to get products out on time or they will fall behind the competition.
It is sad that they don't say ok we will do all testing for a little longer and when it has been released they should take in all of the problems and try going through them.
Rebelguy 2:05 PM - 20 February, 2017
Quote:


I'm still waiting for the reason why they pulled the USB from the 7000 that came after it.


From a sales perspective probably because they didn't want to cannibalize sales of their flagship....the 8000

From a marketing perspective probably because they wanted to have a dramatic feature upgrade to push people towards their flagship...the 8000.

From a manufacturering perspective probably because of cost. You have to remember that they have to pay for serato licensing on not only Serato DJ but also Flip, Pitch 'n Time, and the Video expansion pack.
Mr Wilks 2:12 PM - 20 February, 2017
I think if it has USB then it would be the 8000.
d:raf 4:40 PM - 20 February, 2017
It'd be interesting to get a pool of serial numbers/manufacturing dates from people with and without problems, to see if there's a correlation at all.
KateUptonNYC 4:46 PM - 20 February, 2017
I got the 8000 shortly after launch and never had issues.

I had a weird screen freeze issue but once I upgraded my mad to better processing I stopped having that problem.

Also, some models shipped with out of date firmware so after I updated it, any wonky things started happening.
KateUptonNYC 4:47 PM - 20 February, 2017
Any wonky things stopped happening* I misspoke
Chino 5:40 PM - 20 February, 2017
Quote:
When the new forum comes online I'll expect us to catalog issues that they can deal with directly and not through a third party. Even if posts are censored, it means they've read it to censor it!


I'm on it!! I'm already compiling a list of issues & suggestions that I will post up on the Denon DJ forum on Monday Feb. 27th 2017.

Quote:
I wonder if Denon has ever read this thread. Perhaps once Denons new forum is up we should link this page on there. Then that can't delete/edit & 'maybe' they'll realize that there are legit issues that need to be addressed. Even if we are in the minority that are having issues, it still needs to be sorted.


Agreed! I will post a link to this thread so Denon DJ can see all the direct feedback from multiple MCx8000 users/owners.
Chino 6:09 PM - 20 February, 2017
Quote:
If the product doesn't suit my needs, its the last time that company is getting money from me.

I'm quite tired with companies using paying customers as beta testers on the sly.

What do they do in the R & D department?


Unfortunately, I'm also seeing this as a common trend amongst many companies. Companies now release 'unfinished" products as the norm to capitalize on sales that will help finance product development. If the new product sales are bad then the product is dropped and the money is used to quickly develop another product line.
Mr Wilks 6:43 PM - 20 February, 2017
I can definitely see around a year from now a 'Prime' version.

Identical in every way but the extra bells and whistles. It will basically be a MK2.
8823430 6:56 PM - 20 February, 2017
How long have inmusic owned denon?
Chino 9:55 PM - 20 February, 2017
Quote:
How long have inmusic owned denon?


www.inmusicbrands.com
DJ Marv the Maverick 8:19 AM - 21 February, 2017
Quote:
Quote:
If the product doesn't suit my needs, its the last time that company is getting money from me.

I'm quite tired with companies using paying customers as beta testers on the sly.

What do they do in the R & D department?


Unfortunately, I'm also seeing this as a common trend amongst many companies. Companies now release 'unfinished" products as the norm to capitalize on sales that will help finance product development. If the new product sales are bad then the product is dropped and the money is used to quickly develop another product line.


I try to mitigate this by waiting a few months and in this case I only got the controller in Sept or Oct 16.

Giving them time to update firmware and all the quirks.

But still feels like a Beta
DJ4yu 11:21 AM - 21 February, 2017
I already saved the money to buy the MCX8000. It could be a great tool for mobile DJ. But, with so many complaints, I will search for one with more positive reviews.
Mr Wilks 2:06 PM - 21 February, 2017
Quote:
I already saved the money to buy the MCX8000. It could be a great tool for mobile DJ. But, with so many complaints, I will search for one with more positive reviews.


Don't let this thread put you off as it's still one of, if not, THE best controller out there.

Many people aren't having issues. I've had one in 9 months.
Chino 2:46 PM - 21 February, 2017
[
Quote:
Quote:
I already saved the money to buy the MCX8000. It could be a great tool for mobile DJ. But, with so many complaints, I will search for one with more positive reviews.


Don't let this thread put you off as it's still one of, if not, THE best controller out there.

Many people aren't having issues. I've had one in 9 months.


The best advice I can give you is to try the MCx8000 out for yourself. I know many local music shops(Guitar Center, Sam Ash, etc) have demos to try out.

We may be critical of Denon DJ but that is because we see the potential in the MCx8000. Denon can make the MCx8000 (which is already a good product) GREAT by listening to all the direct feedback.

The bottom line is that there is not another controller out there (yet) with the build quality & feature set of the MCx8000.
8823430 3:41 PM - 21 February, 2017
Is there just problems with the units in the USA or is it more wide spread. Are there any units in the UK which have these problems
KateUptonNYC 5:40 PM - 21 February, 2017
DJCity review: Watchwww.youtube.com

DJTechZone Here: Watchwww.youtube.com

DJBooths: Watchwww.youtube.com

DJTT written review: www.digitaldjtips.com

Its all out there.

I have 6 colleagues, who all have this controller and none of them have reported issues. Its just a forum thing.

Also, lets remember that the MCX is processing A LOT from the computer to the laptop.

If you have a subpar machine, subpar ram, subpar USB cable, etc etc etc, you will run into problems.

This is no different from the SZ. People are just super hesitant about Denon for w.e reason.

Keep in mind on a DJ who rarely participates in forum discussion, reddit discussion, and check out products first hand.

DJ gear is no different than musical equipment.

I love Buffet clarinets, yet I know my fellow musicians love Yamaha. You have to try the gear our yourself and try it in the wild to really get an idea if the product is actually for you.

Don't get it twisted. Denon screwed us with Engine, but thats a small negative.
akakak 5:42 PM - 21 February, 2017
I'm in UK. Had some weird glitches. Issues with cross fader but replaced it with an innofader. Annoyed with cue lights.

Don't use Engine. Overall it's working okay.
KateUptonNYC 5:49 PM - 21 February, 2017
Quote:
I'm in UK. Had some weird glitches. Issues with cross fader but replaced it with an innofader. Annoyed with cue lights.

Don't use Engine. Overall it's working okay.


Engine is a great "oh shit" button. Outside of that its not practical.

If I walked into a gig, forgot my laptop, I would use engine.


I ran engine for a school cheerleading competition and had no problems. That was just playing the tracks for each team, and GTFO. So I put them on a flash drive, and was totally fine since I've had kit stolen at that school before.


I would not trust engine on an extended gig where I had room to improvise.
Mr Wilks 6:01 PM - 21 February, 2017
Quote:
DJCity review: Watchwww.youtube.com

DJTechZone Here: Watchwww.youtube.com

DJBooths: Watchwww.youtube.com

DJTT written review: www.digitaldjtips.com

Its all out there.

I have 6 colleagues, who all have this controller and none of them have reported issues. Its just a forum thing.

Also, lets remember that the MCX is processing A LOT from the computer to the laptop.

If you have a subpar machine, subpar ram, subpar USB cable, etc etc etc, you will run into problems.

This is no different from the SZ. People are just super hesitant about Denon for w.e reason.

Keep in mind on a DJ who rarely participates in forum discussion, reddit discussion, and check out products first hand.

DJ gear is no different than musical equipment.

I love Buffet clarinets, yet I know my fellow musicians love Yamaha. You have to try the gear our yourself and try it in the wild to really get an idea if the product is actually for you.

Don't get it twisted. Denon screwed us with Engine, but thats a small negative.


I'll wholeheartedly agree here.

Engine has room for improvement but works.

Had a few glitches on a Windows machine 9 months ago. Switched to Mac and had one in 9 months (two weeks ago it behaved strange).

Other than that it's a great controller. Cue buttons are a hardware thing so won't ever get fixed.
KateUptonNYC 6:09 PM - 21 February, 2017
Another thing:

Double check if your firmware is up to date. Most of the problems I had was with old firmware.
Chino 6:50 PM - 21 February, 2017
Just some speculation here…..

It would be nice if Denon DJ showed us some love and released a firmware update for the MCx8000 that improves 'Engine'. They should release it on Monday Feb. 27th….the same day the new Denon DJ forum goes live!

The last firmware release was v1.5 issued on 11/29/16.
Mr Wilks 6:56 PM - 21 February, 2017
I'm looking forward to the next update... Let's hope we get one soon.
deejayayup 6:58 PM - 21 February, 2017
The problem with reviews is that they are based on initial experience. My initial experience with this controller was great. It's over time that the unit has started to experience issues.

- buttons that aren't up to standard
- complete malfunction of the hardware
- distortion issues

I've been using the same 2012 mac (1TB SSD, 8GB RAM) during this period.
akakak 7:23 PM - 21 February, 2017
Also the mirrored layout thing still gets me.
Rebelguy 7:30 PM - 21 February, 2017
Quote:
Also the mirrored layout thing still gets me.


A very stupid and annoying design decision. I would love to see their marketing poll which showed that a higher percentage of DJs prefer a mirrored layout. Oh wait...there's isn't one.
Rebelguy 7:31 PM - 21 February, 2017
Quote:
DJCity review: Watchwww.youtube.com

DJTechZone Here: Watchwww.youtube.com

DJBooths: Watchwww.youtube.com

DJTT written review: www.digitaldjtips.com

Its all out there.

I have 6 colleagues, who all have this controller and none of them have reported issues. Its just a forum thing.

Also, lets remember that the MCX is processing A LOT from the computer to the laptop.

If you have a subpar machine, subpar ram, subpar USB cable, etc etc etc, you will run into problems.

This is no different from the SZ. People are just super hesitant about Denon for w.e reason.

Keep in mind on a DJ who rarely participates in forum discussion, reddit discussion, and check out products first hand.

DJ gear is no different than musical equipment.

I love Buffet clarinets, yet I know my fellow musicians love Yamaha. You have to try the gear our yourself and try it in the wild to really get an idea if the product is actually for you.

Don't get it twisted. Denon screwed us with Engine, but thats a small negative.


Aside from the platter issue on the early units I haven't heard of a lot of other problems with the SZ.
akakak 7:37 PM - 21 February, 2017
My SZ was awesome. I even miss the air horn button. It was just too big to be portable.

If I were buying today I think I'd be looking at the Roland controller.
KateUptonNYC 7:51 PM - 21 February, 2017
Quote:
My SZ was awesome. I even miss the air horn button. It was just too big to be portable.

If I were buying today I think I'd be looking at the Roland controller.



Roland is the same thing as the MCX-8000 except you get a dumb machine instead of screens all the while paying more.
akakak 7:55 PM - 21 February, 2017
The drum machine looks like tons of fun.
Mr Wilks 8:01 PM - 21 February, 2017
Quote:
Quote:
Also the mirrored layout thing still gets me.


A very stupid and annoying design decision. I would love to see their marketing poll which showed that a higher percentage of DJs prefer a mirrored layout. Oh wait...there's isn't one.


I think (from memory) it's only Pioneer that don't mirror theirs.

Mirrored is the way most controller manufacturers do it, even Denon's older controllers put the pitch fader on the outside.
DJ4yu 8:07 PM - 21 February, 2017
I went to Guitar Center to try the MC7000 and forget about the engine of the MCX8000. However, the MCX8000 is on sale for $1000. I have a few hours to think about it.
Chino 9:50 PM - 21 February, 2017
Quote:
Roland is the same thing as the MCX-8000 except you get a dumb machine instead of screens all the while paying more.


The Roland DJ-808 is a VERY innovative controller geared towards live remix/music production! It has THE BEST lowest latency platters of any controller to date!! A friend of mine works at a Sam Ash store so I got a chance to demo the controller. IF I didn't already own a MCx8000 and (tons of other gear) I would have one right now.

I'm currently trying to curb my gear lust and instead focus more on music production. The one piece of gear I will definitely be buying this year is the new Akai MPC LIVE.
KateUptonNYC 2:25 AM - 22 February, 2017
Quote:
Quote:
Roland is the same thing as the MCX-8000 except you get a dumb machine instead of screens all the while paying more.


The Roland DJ-808 is a VERY innovative controller geared towards live remix/music production! It has THE BEST lowest latency platters of any controller to date!! A friend of mine works at a Sam Ash store so I got a chance to demo the controller. IF I didn't already own a MCx8000 and (tons of other gear) I would have one right now.

I'm currently trying to curb my gear lust and instead focus more on music production. The one piece of gear I will definitely be buying this year is the new Akai MPC LIVE.


I mean to say Drum machine lol.

anyway, yes its an innovative piece of kit. However, the people who would need a drum machine for their set is very few and far between.

Yes, the lataency is probably the best on the market but unless you use the drum machine on their extensively, then its not worth it. You are still better off getting the SX or something.

Honestly, for controllers in the 999-1400 price range, it will always be compared to the SX. So if the controller is doing something different to separate itself from the SX, then its got to do it WELL and be something that targets as many people as possible.

Adding a drum machine onto a controller just is not really that imo.
Rebelguy 6:04 AM - 22 February, 2017
Well the sound quality is a lot better as well. That with lower latency decks kills the SX IMO.
acemc 6:05 AM - 22 February, 2017
I agree that the drum machine on the DJ-808 is very niche but given that the controller is made by Roland, I think it was the obvious direction. That is what they do, and I would expect it work really well considering the experience Roland have in that field. There really isn't many other controllers that offer what the 8000 does and considering that Denon has the experience that they do in manufacturing cd & media players etc and that is 'what they do'. Most of us that bought the 8000 expected the unit to function without fault.
d:raf 6:29 AM - 22 February, 2017
I'd love to get the Roland... eventually. But, like Chino, I already have the 8000 and it'd be ludicrous to buy both at this point (well, at least until I sell something else first... hmmm...).

I have a friend that owns one of their older mixers (a DJ 1000 i think : 2.bp.blogspot.com). It has great features and was pretty fun to play with, but the faders were kinda questionable (could very well have been a "user abuse" issue though...)
Ragman 11:13 PM - 22 February, 2017
Sweet. Never heard of or seen that mixer before.
Chino 4:46 PM - 27 February, 2017
I went to log into the new Denon DJ Forum today and I received this message:

'Welcome to Official Denon DJ Forum

The exciting and informative new Denon DJ forum comes online on Monday 27th February

Bookmark this page now, and come join the community when the forum opens.

Log In'

I was unable to register, log in or obviously post anything yet. I will post a list of suggestions/improvements & any MCx8000 issues as soon as it's up and running.

I encourage everyone to post as well. Let our voices be heard!!
DJ4yu 5:56 PM - 27 February, 2017
Thanks for the update
DJ Marv the Maverick 6:26 PM - 27 February, 2017
i just posted a topic....the forum is being moderated...wtf
DJ Marv the Maverick 6:44 PM - 27 February, 2017
now its live denondjforum.com
Ragman 7:11 PM - 27 February, 2017
Wow. So it's back but apparently being officially ran by DenonDJ instead of Mike. He must have sold them the rights to the web name.
Chino 1:40 AM - 28 February, 2017
Quote:
i just posted a topic....the forum is being moderated...wtf


I find it 'interesting' that the Denon DJ forum is moderated the way that it is. Maybe Denon DJ is trying to develop a different type of 'forum culture'?

I posted a few topics on the new Denon DJ forum…

1. MCx8000 MUCH NEEDED Improvements!
2. 'Engine' IMPROVEMENTS for the MCx8000
3. MCx8000 MKII feature Requests

Let's all hope that Denon DJ is listening to direct user feedback!!
DJ Marv the Maverick 8:13 AM - 28 February, 2017
In my thread on the denondjforum,

So far 8 different people have reported issues with the MCX 8000, most the screen issues.

This is clearly not as isolated as i thought.
DJ_Dad 1:11 PM - 28 February, 2017
Quote:
In my thread on the denondjforum,

So far 8 different people have reported issues with the MCX 8000, most the screen issues.

This is clearly not as isolated as i thought.

I was one.
acemc 12:12 AM - 1 March, 2017
Quote:
I was one.

Me too ;)
DJ Marv the Maverick 1:50 PM - 1 March, 2017
Quote:
Quote:
I was one.

Me too ;)


Just spoke to InMusic support and ive been advised to send it in for a warranty inspection. I have a innofader installed do you reckon I should swap it out for the OG fader prior to sending it in?

does that void warranty?

I also asked if I can get a loan unit whilst having mine fixed they said No. unfortunate for me as I have sold my DDJ SX and there is definitely no space for turntable set up in that bar. The space could just fit a CDJ set up.
Ragman 4:38 PM - 1 March, 2017
Yes you need to send it with the factory crossfader.
Chino 7:53 PM - 1 March, 2017
@DJ Marv the Maverick…definitely send the MCx8000 back with the ORIGINAL fader installed!
Chino 7:59 PM - 1 March, 2017
Btw, I posted another thread to ensure that we can post as FREELY on the new Denon DJ forum as we do here on the Serato forum. The link is listed below:

denondjforum.com
Versipellis 6:07 AM - 2 March, 2017
Question, is there any way to set needle drop to only work if I'm touching the platter or holding shift? I seem to recall a way to do it, but I can't find it. I don't want to disable it entirely as I do use it.
Djohn Smoke 8:50 AM - 2 March, 2017
Quote:
Question, is there any way to set needle drop to only work if I'm touching the platter or holding shift? I seem to recall a way to do it, but I can't find it. I don't want to disable it entirely as I do use it.


It's only a feature for ENGINE.
acemc 10:45 AM - 3 March, 2017
Quote:
It's only a feature for ENGINE.

Huh??
In SDJ Setup under 'Dj Preferences' you can activate this feature.
Its called 'disable needle search during playback'.
When playing a track, if you hold 'shift' the needle search becomes active
Otherwise you must stop/pause the track.
Djohn Smoke 11:04 AM - 3 March, 2017
Sorry I forgot this feature.
Chino 3:57 PM - 3 March, 2017
Quote:
Sorry I forgot this feature.


No worries, bro. We are all here to learn, share knowledge & help each other out. I'm forgetful at times too.
acemc 3:32 PM - 4 March, 2017
Quote:
do you reckon I should swap it out for the OG fader prior to sending it in?

Apparently that won't be an issue, see here: denondjforum.com
Ragman 6:31 PM - 4 March, 2017
I wouldn't take any chances.
Chino 7:23 PM - 5 March, 2017
I had my first post 'hidden' off of the new Denon DJ forum today! I thought it was crazy that moderators were deleting posts and removing people off of their Denon DJ Facebook group page. Apparently, the same thing applies to their forum. Any post that is critical of the inMusic Brand company has the potential to be hidden, removed and/or deleted.

This REALLY makes me appreciate how Serato's handles this forum!! I have been very critical of Serato in the past. Serato just listens to the feedback and keeps working hard to improve stability and performance. Serato has CLASS.

THANK YOU, Serato for being such an enlightened company!!!

Btw, Ill be positing the Denon DJ removed post here as well.
popnwave 7:47 PM - 5 March, 2017
Interesting, for better or worse I think the hands off approach has helped a lot of folks using Serato nail down is an issue is SDJ (software), OS (software), controller (hardware/software-firmware), or hardware (PC vs Apple) related.

Even the Pioneer forums are like 1/10th the activity as this and tons of threads go uncommented on.

While I am stoked for the new Denon hardware (decks/mixer/tts), I would not touch it unless the Serato component was well discussed on here.
Chino 8:19 PM - 5 March, 2017
The below post was originally posted on the new Denon DJ forum. It is now "hidden".

'POOR Quality Control & Beta Testing'

The purpose of this thread(post) is to encourage Denon DJ to IMPROVE quality control and beta testing of it's products.

Last night marks the start of my busy wedding/mitzvah season. I decided to use my MCx8000 at my gig. That was a mistake! An hour into the gig the right side screen of the MCx8000 froze twice. I spent the rest of the gig worried/anxious- whether the MCx8000 would become completely unresponsive. I already received a replacement MCx8000 because of severe audio distortion issues. Now I may need to send my replacement MCx8000 in for screen issues too..

'Engine' on the MCx8000 ialso needs improvement. I spend too much time trying to analyze my music in between 'Engine' 1.5.2 crashes. 'Engine' also needs improved BPM analyses and beat grids.

Akai is another company owned by inMusic Brand. I sold my Akai MPC Renaissance after dealing with a year and a half of MPC software freezes, crashes and bugs. It seems as if STABILITY & RELIABILITY are foreign concepts to the inMusic Brand company.

The majority of DJs do not have the time or inclination to Beta test. Most DJ/consumers just want a product that performs as advertised. That is not an unreasonable request considering that we payed for the product. inMusic Brand should look to other companies for Beta testing inspiration. Serato has a Public Beta testing program that works well.

I enjoy using inMusic Brand products (when they work) BUT unfortunately inMusic Brand NEGLECTS to pay attention to IMPORTANT details like STABILITY & RELIABILITY!!!'
Chino 8:40 PM - 5 March, 2017
Sorry guys, I didn't know that I can just copy and past a 'hidden' post directly from the Denon DJ forum. Here it is…

The purpose of this thread is to encourage inMusic Brand to adopt stricter product quality control & beta testing policies.

Last night marked the start of my busy wedding/mitzvah season. I decided to use my MCx8000 at my gig. That was a mistake! An hour into the gig, I had the right side screen on the MCx8000 freeze twice. I spent the rest of the evening anxious/worried whether the controller was going to become completely unresponsive. I already received a replacement MCx8000 due to audio distortion issues. Now I may need another replacement due to screen issues.

The 'Engine' software is another concern as well. I spend entirely too much time trying to analyze my music in-between 'Engine' 1.5.2 crashes. The 'Engine' software needs improved BPM detection and beat grids as well.

Akai is another company that is owned by inMusic Brand. The Akai MPC software has it's own share of problems too. I ended up selling my MPC Renaissance after dealing with a year and a half of MPC software freezes, crashes and bugs. Product STABILITY & RELIABILITY seem to be foreign concepts to inMusic Brand.

Many DJs do not have the time or inclination to be beta testers. Most DJs/consumers just expect a product to work as advertised. It's definitely not an unreasonable request considering we are paying customers.

Myself and many of my fellow DJs are FRUSTRATED and EXTREMELY TIRED of being perpetual beta testers for unfinished/poorly implemented products that maybe should not have entered the market as soon as they did.

It's time for inMusic Brand to IMPROVE product quality control & beta testing. Look to companies like Serato for inspiration. Serato's Public Beta testing program works well.

I do enjoy using inMusic Brand products (when they work) but unfortunately this company neglects to pay attention to **IMPORTANT details like product stability & reliability.**:disappointed:
acemc 10:06 PM - 5 March, 2017
Sadly every single time I use my 8000 now, the right screen freezes up sooner or later.
Its no longer a case of "if", it's now just a question of "when". I now always plug the 8000 into a 2nd mixer & have a cdj on standby so that I can quickly mix out & restart the 8000. Strangely enough that's all it seems to take, I only ever have to restart it once, then the rest of the night it's fine. This isn't a problem with Serato or my mac. This happens even if I only use usb. I honestly think buggy firmware is to blame here. Denon have always sucked when it comes to the software side of things. I so badly want to get rid of this controller, but there just isn't anything out there that is on par with it. The XDJ-RX looks nice, but it's only 2-ch & doesn't work with Serato. AND...... no DVS :( So there isn't many options right now. Denon have really let us down with this one, I can't even begin to express my anger towards them for pushing the 8000 users aside & focusing all their attention on the "Prime" series. What a shit company and their resale value sucks badly too. I'm gonna lose big time when I sell this!!! All I can say now is....... "F**K U DENON!!" you screwed me for the very last time. I vow to never ever buy anything Denon again & I will discourage anyone else who is considering it.
Rick Charles 10:48 PM - 5 March, 2017
I call bulls**t.

less than what 20 people (that's being generous) have reported issues?

Sell your units take the hit and GTFO back under the bridge you crawled out from, instead of crying like little girls. Because I'm 99% sure whoever buys it from you will find it works fine with their laptop and/or SSD.

Leaving sh**ty messages on Denons forum isn't going to get you anywhere, they released a statement to Dj worx stating they are working on engine 1.5 and will continue to support the MCX.... this was only a couple weeks ago, so cut them some slack and let them do the work ffs. Are they 'pushing' MCX users aside to work on prime... Of course they are! Because f**k all people are having issues with their MCX...idiots!

When I have a problem with anything I buy, I go through support, meaning I ring them and speak to a human being and if I'm still not satisfied... I go get my money back, simple.

I'm seriously looking at adding parts of the prime series to my set up and I for one hope they don't drop everything just to sort you whinging w**kers.
acemc 10:54 PM - 5 March, 2017
Rick Charles I really don't care whether I believe or not. If you're not having issues good for u. For all of us that are, we have the right to be pissed off. And if u actually bothered to read properly, this happens to the unit without the laptop even connected!!
Chino 10:55 PM - 5 March, 2017
Quote:
When I have a problem with anything I buy, I go through support, meaning I ring them and speak to a human being and if I'm still not satisfied... I go get my money back, simple.


I DID go though support to receive the first replacement MCx8000 controller. I can't get my $$ back because it's past the thirty day grace period. I may now need a second replacement controller due to screen freeze issues.
acemc 10:55 PM - 5 March, 2017
Correction - Whether You believe or not
Rick Charles 10:59 PM - 5 March, 2017
'and/or ssd' numpty.

correct, just like I have the right to call a troll a troll...troll!
acemc 11:00 PM - 5 March, 2017
Haha - it takes one to know one.
deejayayup 11:11 PM - 5 March, 2017
Quote:
Sadly every single time I use my 8000 now, the right screen freezes up sooner or later.
Its no longer a case of "if", it's now just a question of "when". I now always plug the 8000 into a 2nd mixer & have a cdj on standby so that I can quickly mix out & restart the 8000. Strangely enough that's all it seems to take, I only ever have to restart it once, then the rest of the night it's fine. This isn't a problem with Serato or my mac. This happens even if I only use usb. I honestly think buggy firmware is to blame here. Denon have always sucked when it comes to the software side of things. I so badly want to get rid of this controller, but there just isn't anything out there that is on par with it. The XDJ-RX looks nice, but it's only 2-ch & doesn't work with Serato. AND...... no DVS :( So there isn't many options right now. Denon have really let us down with this one, I can't even begin to express my anger towards them for pushing the 8000 users aside & focusing all their attention on the "Prime" series. What a shit company and their resale value sucks badly too. I'm gonna lose big time when I sell this!!! All I can say now is....... "F**K U DENON!!" you screwed me for the very last time. I vow to never ever buy anything Denon again & I will discourage anyone else who is considering it.


I'm with you. I'm done with Denon, like I was done with Numark in 2005 after 3 TTX-1s stopped working after the exact same period of time. I'll be avoiding anything related to inMusic permanently and my trust will go back to the reliable industry standard - Pioneer.
DJ Marv the Maverick 11:11 PM - 5 March, 2017
had a feeling they were going to start censorship when i read a post one of the staff posted in the 8000 issues thread.

Maybe it's less than 20 units that is buggy, but how come Chino got two faulty units? What are the chances?

Anyways I still had sound issues on Saturday night again

Latency is at 10ms
Screen refresh is 20hz
Premium USB cable
Dedicated MacBook Pro

I have been in touch with the store I got it from and have been sent a return ticket, and I will be without the gear for 3 weeks they said.

I'm going to wait till after St Patrick's weekend before I send it back,i m out of the 30 day replacement period anyways.

I have a few gear that I use regularly ie 64,S9 and also play at 3 residencies per week. When I have issues, the common denominator is the 8000. The anxiety during a gig is unreal.

I dont think there is another controller like the Denon 8000 out there.
Chino 11:13 PM - 5 March, 2017
@Rick Charles- I honestly don't understand what the issue is with identifying problems so that a company can IMPROVE a product???!!

If I have an issue with a product then I will let the company know. I will voice my opinions whether they are positive or negative about a product/company…and also whether you agree or disagree. I paid for the MCx8000 to work as advertised. It does not.

I'm not telling you how to feel about a product or company. I'm just sharing my experiences about the product and the inMusic Brand company. I hope Denon DJ will make the necessary improvements. If they don't then I will move on by selling my MCx8000. Good Advice!

The Denon DJ forum has no problem praising 'liking' my posts that portray them in a positive manner. They should also have enough class to accept the critical feedback as well.

There are plenty of other DJ product companies that I can give my hard earned money to.
Rebelguy 2:24 AM - 6 March, 2017
Quote:
I call bulls**t.

less than what 20 people (that's being generous) have reported issues?

Sell your units take the hit and GTFO back under the bridge you crawled out from, instead of crying like little girls. Because I'm 99% sure whoever buys it from you will find it works fine with their laptop and/or SSD.

Leaving sh**ty messages on Denons forum isn't going to get you anywhere, they released a statement to Dj worx stating they are working on engine 1.5 and will continue to support the MCX.... this was only a couple weeks ago, so cut them some slack and let them do the work ffs. Are they 'pushing' MCX users aside to work on prime... Of course they are! Because f**k all people are having issues with their MCX...idiots!

When I have a problem with anything I buy, I go through support, meaning I ring them and speak to a human being and if I'm still not satisfied... I go get my money back, simple.

I'm seriously looking at adding parts of the prime series to my set up and I for one hope they don't drop everything just to sort you whinging w**kers.


How do you know less than 20 people have reported issues? Are you judging simply by this forum? How about the people that don't go on forums and contacted support directly? Do you have records of all calls to Denon tech support? Your can't judge by the Denon forums either as they are now censoring and deleting posts.
Rick Charles 7:34 PM - 6 March, 2017
Quote:
"F**K U DENON!!" you screwed me for the very last time. I vow to never ever buy anything Denon again & I will discourage anyone else who is considering it.


Quote:

I'm with you. I'm done with Denon, like I was done with Numark in 2005 after 3 TTX-1s stopped working after the exact same period of time. I'll be avoiding anything related to inMusic permanently and my trust will go back to the reliable industry standard - Pioneer.


Good men and thank you, I'll will hold you to it! I actually do hope you get many happy years out of your plastic fantastic and that the attached mortgage you embark upon is worth it for you. Actually mention this thread and pio may just give you a discount, incase that isn't the arrangement already.

Chino.. Your probably a lovely bloke who pulls loads of birds, but when you start banging on about freedom of speech etc etc first amendment blah blah... See you've lost me already! If you really have had 2 units with the same symptoms my first suspicion would be something else in your workflow, all Denon can do after a diagnostic is take your unit patch it in to their probably near new all singing/dancing dedicated lappy or SSD and run it for probably say... 20 odd hrs and if after all that they still can't find a single thing wrong, after everything you have written... You look like a d**k who has spread miss information. Personally I'd be down the phone shouting with colourful language rather than bothering with the forum.

Marv.. Your the only one here I've seen actually post all the information that was asked for on the Denon forum, clearly your genuine and willing to work with them to efficiently as possible try and solve whatever issue is at hand. I hope you get a resolution, I think it's pretty s**thouse they won't sort you a rental or something, if I was near you I'd toss you a box of buttons.


Quote:
How do you know less than 20 people have reported issues?


I don't, could be more but have gone through support and had a satisfactory outcome. If the 'problem' was endemic I would expect to see post from 100's of different users on many different forums... Not the same dirty dozen or so users on just about every forum.
DJ Marv the Maverick 7:41 PM - 6 March, 2017
I'm good. Like I said I've got other gear I can use, just a particular spot that the booth is smack on the dancefloor and I hate bringing TTs out to this venue.

Its a "bring your own device" venue and ive tried to get them to at least buy a pair of CDJs,but they won't.

I will try to do a club like simulation at home, but I just don't have the time to play music for 3 hours.
Chino 7:52 PM - 6 March, 2017
Quote:
Chino.. Your probably a lovely bloke who pulls loads of birds, but when you start banging on about freedom of speech etc etc first amendment blah blah... See you've lost me already! If you really have had 2 units with the same symptoms my first suspicion would be something else in your workflow, all Denon can do after a diagnostic is take your unit patch it in to their probably near new all singing/dancing dedicated lappy or SSD and run it for probably say... 20 odd hrs and if after all that they still can't find a single thing wrong, after everything you have written... You look like a d**k who has spread miss information. Personally I'd be down the phone shouting with colourful language rather than bothering with the forum.


I had one unit replaced already. I spent way too much time on the phone, exchanging emails and hours diagnosing the audio distortion problem the first time around. Now I'm having screen freezing issues. I have reached my limited with the inMusic Brand company. I will take your advice and just sell the MCx8000 and move on. It's just not worth the headache. I have other equipment I can use instead.
d:raf 10:48 PM - 6 March, 2017
The contention level in this thread is at a 3. Let's see if we can push it to a 6.

#kiddluke4ever
acemc 11:00 PM - 6 March, 2017
Rick Charles, you call us trolls.
Yet you're the one calling people names & dissing us?
Now I really don't give a rats ass what names you call me or how hard u try to diss,
coz I have absolutely no respect for you or your opinion.
However, in a final attempt to explain my ill feelings towards Denon as mentioned above....
I am also on my 2nd unit from Denon, however the 1st one was returned for different problems to what I have now. Also this unit didn't have these issues right out of the box. it's been a gradual progression and lots of back & forth online trying this & checking that etc.... which hasn't worked. If I experienced these issues when I first got the unit, I would've got my money back!! But now the warranty on this (2nd) unit has expired and it seems that this unit will turn out to be a big loss. Unfortunately I don't have other gear to fall back on, I paid R27000 (+-1700 uk / 2100 us) for this unit. So I expect it to be reliable!! Regarding posts on the Denon forum, that forum has only been up for a week or so. And...... you don't even know my name on that forum!!! So how do u know what I have & haven't tried? Perhaps it's you that's hoping to get a discount from Denon - Show them this thread & how hard u tried to defend them - Lol!!
acemc 11:02 PM - 6 March, 2017
Quote:
Let's see if we can push it to a 6.

How did I do?........ 4.5?
DJKayce 1:38 AM - 7 March, 2017
so with all these problems with the MCX8000, do you guys think MC7000 is better since there's no screens on them?
Been looking for a good reviews on them. All I see is MCX8000.
Chino 2:33 AM - 7 March, 2017
@DJ Kayce…. It's really hit or miss. The screens do put additional strain on a computer's CPU and require additional bandwidth.

It all depends on what your particular needs are. Do you plan on using the controller in mainly standalone mode or with Serato?

I like the idea of the 'Engine' software as a backup. Unfortunately, the one time that I needed to switch over to Engine, my controller had completely locked up. It didn't help in my situation.

I would recommend going to a local Sam Ash or Guitar Center and try one out if you can.
DJKayce 2:45 AM - 7 March, 2017
Quote:
@DJ Kayce…. It's really hit or miss. The screens do put additional strain on a computer's CPU and require additional bandwidth.

It all depends on what your particular needs are. Do you plan on using the controller in mainly standalone mode or with Serato?

I like the idea of the 'Engine' software as a backup. Unfortunately, the one time that I needed to switch over to Engine, my controller had completely locked up. It didn't help in my situation.

I would recommend going to a local Sam Ash or Guitar Center and try one out if you can.


Am leaning forward to MC7000. Just need something stable.
I've used all pioneer controllers in the past but I found myself more with Denon MC6000mk2.
That small controller is a beast and am still using it with SERATO DJ till date. I like the sound quality over Pioneer.
Something is telling me to leave all these new toys and go back to Rane 62 or S9 with dvs and call it a day.
Every year new controller is driving me nuts. But will keep my mc6000mk2 as a back up.
Chino 2:53 AM - 7 March, 2017
^^^ Funny that you mentioned the Denon MC6000mk2. I was thinking about buying that as a backup before I bought the Denon MCx8000.

I also own a Rane 62 and Denon 3900s. I have nothing but POSITIVE things to say about those products!! The legacy Denon DJ products are the reason I thought I could trust buying into the new Denon products.
DJKayce 3:01 AM - 7 March, 2017
^^^ Funny that you mentioned the Denon MC6000mk2. I was thinking about buying that as a backup before I bought the Denon MCx8000.

Its a nice small unit and comes with free SDJ once you register it with denon.
Am now thinking about 62 or S9 with Numark V7.
what do u think @ Chino
Chino 3:16 AM - 7 March, 2017
I have to admit that Im a BIG fan of Rane products!! The OLD Rane company BEFORE the inMusic Brand company bought them out. Rane mixers are bullet proof & sound GREAT! Their faders are the TRUTH!

I'm hearing a lot good things about the S9 too. A lot of DJs like the pads on them. Initially there was issues of paint peeling off but I believe that is fixed now. I may buy a S9 in the future to use with my 1200s.

I have had issues with previous Numark products. I use to own a pair of Numark CDXs. They had faulty CD drives in them that I had to replace a bunch of times. I would strongly recommend researching the V7s before buying.

If your looking for rock solid players that feel almost exactly like a 1200, then try to find pair of Denon 3900s!
Chino 3:18 AM - 7 March, 2017
I will do another review of whichever new controller I buy next. Im also going to do a follow up to the initial review a couple months later. That way DJs have an idea of how reliable & stable the controller is after a couple of months of real world gig use.
DJKayce 3:28 AM - 7 March, 2017
Thanks for the 411. Am gonna look into the 3900.
Chino 3:32 AM - 7 March, 2017
No doubt. Im here to help.
dj Krazey leo 5:39 AM - 7 March, 2017
Hey fellows I have the mc7000 and the mcx 8000 and I got to tell you so far I have no issues with the 7000 I've been rocking out with it over the last 3 weeks it's been rock solid every gig , I still love the Mcx but it's definitely not as stable as the 7000 from my experience.
akaTRAP 5:41 AM - 7 March, 2017
I really hope I don't experience any of the issues you guys are talking about. I JUST bought my MCX8000 brand spanking new last week to replace my DDJ RX, and I LOVE it. Absolutely love it.
Chino 3:05 PM - 7 March, 2017
Quote:
I still love the Mcx but it's definitely not as stable as the 7000 from my experience.


@DJ Krazey Leo… How is the sound quality of the MC7000 compared to the MCx8000?



Quote:
I really hope I don't experience any of the issues you guys are talking about. I JUST bought my MCX8000 brand spanking new last week to replace my DDJ RX, and I LOVE it. Absolutely love it.


@akaTRAP…Good luck- I wish you the best! If you do run into problems later on, we are here to help if you need it.

The worst feeling for me is the anxiety & stress I feel going into a gig not knowing if my MCx8000 is going to act up or not. I much rather concentrate on rocking' the crowd and performing at my best.
akaTRAP 8:09 PM - 8 March, 2017
So far the only problems I ran into was it not connecting the first time immediately (it takes a bit for it to respond sometimes), and small screen jitters. But I also haven't updated the firmware. Are you guys getting issues on the latest firmware or the original stock firmware? I can't update mine until I go back to college since I left my USB stick at my apartment. D'oh!!!!
acemc 8:38 PM - 8 March, 2017
Quote:
I also haven't updated the firmware

I think that 'might' just be the answer.... Never really thought about it much till now.
The only real difference between when I got it & now is the firmware.
But then there are guys who have updated & no issues, so who knows.
I can't say whether you should or shouldn't update, but the saying goes:
If it ain't broke.......
akaTRAP 10:03 PM - 8 March, 2017
Yea but in terms of firmware, it's almost always wise to update it. Firmware updates fix low-level issues and are probably the most important updates you can apply to any piece of software.....................then again I've seen a few BIOS updates go wrong so you may indeed be right lol.

I'm still going to update the firmware though.......probably.......maybe? idk I updated the firmware on my DDJ RX and Rekordbox gave me issues afterwards......
acemc 10:05 PM - 8 March, 2017
Problem is we can't roll back to see if our problems go away with it.
akaTRAP 2:34 AM - 9 March, 2017
I'm prolly not going to update mine unless I start seeing problems. I have a gig the day after St. Patty's so I'll know for sure if any issues pop up. But I've done three two-hour sessions at home and haven't had any problems yet *knocks on wood*
Ragman 3:30 AM - 9 March, 2017
Quote:
I'm prolly not going to update mine unless I start seeing problems. I have a gig the day after St. Patty's so I'll know for sure if any issues pop up. But I've done three two-hour sessions at home and haven't had any problems yet *knocks on wood*

Most definitely, I wouldn't touch it if everything is running fine.
akaTRAP 6:08 AM - 9 March, 2017
Quote:
Most definitely, I wouldn't touch it if everything is running fine.


Anyone having issues with their latency settings not sticking? Mine reset every time I fire up Serato......I DID just update it to 1.9.6 so maybe that's the reason why the latency was reset to 5ms instead of 1ms, but that's twice I've had to go in and reset it.
Mr Wilks 9:28 AM - 9 March, 2017
Quote:
Quote:
Most definitely, I wouldn't touch it if everything is running fine.


Anyone having issues with their latency settings not sticking? Mine reset every time I fire up Serato......I DID just update it to 1.9.6 so maybe that's the reason why the latency was reset to 5ms instead of 1ms, but that's twice I've had to go in and reset it.


I've not had that but have had something else reset with 1.9.6 if I remember.
8823430 10:29 AM - 9 March, 2017
If it's working ok on the firmware when it was new and there are no issues now.
I wouldn't update the firmware. Because like they say if it not broken.
The problem with firmware update is if you or your pc gets it wrong when updating problems will occur
Mr Wilks 11:40 AM - 9 March, 2017
There's been stability updates and one for resolving the coarse pitch increments so for some it's pretty essential.

If these affect you then it's worth updating. I'm on the latest and apart from one issue when the controller went crazy with MIDI signals it's been fault free for six months.

I'm thinking USB stability is a huge factor here.
With Windows I had a few screen issues when using Serato but not had one under the 9 months on Mac.

How many of us are on Mac with screen issues? I know I was on Windows for three to four weeks and had two or three freezes in that time... 9 months since switching I've yet to have one.

Checking if there's a USB driver and/or firmware update would be a good starting point. My Dell didn't have one listed on their site but there was one on the USB manufacturers site.

Here's another thing... my Novation Twitch wouldn't work on USB 3.0 but would on USB 2.0. When I say wouldn't work, it opened Serato and the decks but wouldn't work when I pressed play on the controller. There was surprisingly no waveform on a track that was loaded. This wasn't the case on any other Serato controller I have (SX/AMX/Xone 43c). Something with the USB port data flow was causing it and that's just with a Novation Twitch! Drop it into a USB 2.0 port on the same laptop and it worked first time.

So the type of USB port and also if it's hubbed on the laptop also helps as there's a firmware for that too! So if there's USB ports on the opposite side to each other then one will be a main and the other will (99% the case) a hub but wired internally. That will run its own firmware and have power requirements so by plugging into the main one will help 100%. This can be found under the USB device manager settings in Windows.

So.

Speaking from six months of frustration with the Twitch and working out which ports to plug it into learned me valuable lessons in USB architecture.

1. Plug the unit into the 'main' USB port (it's probably not the one you think it is!).
2. Use good quality cables species for hi-speed and you know work.
3.If you can access a Mac, try it. I'm not a Mac fanboy at all but switched to a 15" 2012 do video and the experience was significantly less issues and zero with the screens. Coincidence? I doubt it. Apple only have a few types of USB controller to support, unlike the myriad of PC vendors.
4. Update Windows drivers along with USB drivers and USB firmware if that's also available (USB 3.0 uses a different driver).
Note: They may not list an update on the website of Dell/Lenovo/Samsung etc but on the USB chip controllers website.


Just as an example, this was the driver I needed to update before the Twitch would work on USB 3.0. I can imagine we all have USB 3.0 now? I had a Dell XPS15 witch two USB 3.0 and one USB 2.0 and as you can see from the link, there's no reference to Dell: www.renesas.com

Please note: I'm not saying you need to download anything and definitely not from there but it was an example of the hoops I had to jump through to get it to work.

This shows what Intel are saying in release notes for one of their boards: downloadcenter.intel.com

So yeah, I'm certainly not saying it's anything to do with the above but coming from someone who had multiple issues with his screens on Windows in three weeks and zero on Mac in 9 months says to me there's more going on at our end than we think and it's quite possible the test laptops and machines at Denon/InMusic are trouble free.

I hope some of this info helps someone. It may not do and I guess 90% of peeps here will have done it already but newbies may find it a little useful.

The chipset of your device is a varying factor from CPU to USB chipsets and there could be a common factor we've yet to discover.

Food for thought?
akaTRAP 4:53 PM - 9 March, 2017
Oh if the update fixes the pitch increment issue I'm having, I for damn sure will be updating when I get back to my apartment at college. I can't stand it. Mine will, for example, go from 100.05 to 99.93 with a slight adjustment. It's insanely annoying.
Mr Wilks 4:54 PM - 9 March, 2017
Quote:
Oh if the update fixes the pitch increment issue I'm having, I for damn sure will be updating when I get back to my apartment at college. I can't stand it. Mine will, for example, go from 100.05 to 99.93 with a slight adjustment. It's insanely annoying.


Yeah. it got fixed and made it so much better.
akaTRAP 5:07 PM - 9 March, 2017
Anyone that's having USB issues with their Windows laptop might want to update their BIOS. My HP Omen has an issue where cell phones won't stay connected (and it's only cell phones.....weird), but it went away when I did a BIOS update.

No issues, minus the pitch thing discussed earlier, with my MCX8000. But DAMN is that pitch thing annoying as hell.
Mr Wilks 8:08 PM - 9 March, 2017
Quote:
Anyone that's having USB issues with their Windows laptop might want to update their BIOS. My HP Omen has an issue where cell phones won't stay connected (and it's only cell phones.....weird), but it went away when I did a BIOS update.

No issues, minus the pitch thing discussed earlier, with my MCX8000. But DAMN is that pitch thing annoying as hell.


It was annoying with that pitch issue, definitely.
Mr Wilks 8:12 PM - 9 March, 2017
Oh yeah, and definitely check the BIOS too.

There's so many variables in play on the PC and since moving to Mac as they all disappeared. I still love the Windows machine but feel with the Mac all this is taken care of by Apple so is one solution.

Maybe with a little perseverance with driver sourcing/BIOS updating/OS patching it could help. I'm not sure but it's worth a shot guys!
akaTRAP 8:19 PM - 9 March, 2017
I want to switch to a Macbook Pro, but after buying the MCX8000 my funds are tapped. I can't keep running up my credit card like that.
Mr Wilks 8:34 PM - 9 March, 2017
Quote:
I want to switch to a Macbook Pro, but after buying the MCX8000 my funds are tapped. I can't keep running up my credit card like that.


Yeah. It's not a cheap thing to do.

I spent £600 on a 2012 15" MBP and then added 2 big SSD's in it but things worked out better with it... but it could be a fluke.
DJ Marv the Maverick 8:41 PM - 9 March, 2017
Its not a fluke....believe me. Its just some kinda voodoo. Life (dj) is just better with a mac.

I'm not a fanboy by any means. I use the most convenient tools available to me. I have used (Linux) Ubuntu, Many iterations of windows. I have a 2016 XPS 13 even for mundane things.

But for djing mac any day any time.

Before this turns into a mac vs windows thread back to the topic...denon MCX 8000.

Just don't know what direction to take if the MCX doesn't work flawlessy...buy a pair of CDJs? buy another DDJSX (i will hate to do this), the SZ2 is just too damn big
Chino 9:26 PM - 9 March, 2017
Quote:
Just don't know what direction to take if the MCX doesn't work flawlessy...buy a pair of CDJs? buy another DDJSX (i will hate to do this), the SZ2 is just too damn big


Im in the same situation. I have 1200's & 3900's that I run with a Rane 62. I keep that setup at home. Controllers are so nice and convient for gigs. I've gotten so spoiled that I don't want to be bothered with all the wiring and setup that is involved when bringing out decks.

Im currently looking at the SZ2 but it's big and I'm not a fan of the jog wheels on it. I love the sound quality, jog wheels and built in drum machine of the Roland DJ-808 but it only has one mic input.

The MCx8000 is built well, has two mic inputs but it has proven to be unreliable at gigs. I was hoping that maybe Mixars would come out with a 4 channel, 2 mic input, Serato control.

I'll probably end up with the Roland DJ-808 and just run a separate small mixer for the mics.
Ragman 11:36 PM - 9 March, 2017
Why not go with the ddj sx2. It has 2 mic inputs correct? And it's a smaller controller with big boy features.
Chino 1:12 AM - 10 March, 2017
^^^ Funny you mentioned that. A friend of mine is letting me try out his for the weekend.
dj Krazey leo 2:11 AM - 10 March, 2017
@ Chino the sound quality of the mc7000 is excellent and the mics are great and the platters actually feel very responsive I'm really starting to believe the 7000 is Denon way of getting right .
dj Krazey leo 2:17 AM - 10 March, 2017
I'm hoping for a firmware upgrade to fix these issues with Mcx 8000 it's almost like the perfect controller if only Denon would just get it together i love the stand alone of engine and it also sounds great I'm almost ready to leave the laptop at home come on Denon.
akaTRAP 3:18 AM - 10 March, 2017
Quote:
Why not go with the ddj sx2. It has 2 mic inputs correct? And it's a smaller controller with big boy features.


I have the Rekordbox DJ version of that controller. I like it, but as far as I'm concerned, the MCX8000 sounds better. That may be a Rekordbox thing, though. Not entirely sure on what the culprit is.
Ragman 5:53 AM - 10 March, 2017
Quote:
^^^ Funny you mentioned that. A friend of mine is letting me try out his for the weekend.

Well let me know what you think of it afterwards. I'm still up in the air with these dam controllers and the NS7 III is awesome but heavy as f**k.
DJ Marv the Maverick 8:04 AM - 10 March, 2017
Any one got any experience with the MC6000 MK2?

Think I'm just going to get a smaller but still professional controller which will serve as a back up yet robust enough to gig with.

I'm not exactly happy with the sound of the Pioneer SX now that I've tasted the MCX8000. There is no point in me buying the SX or SX 2.
8823430 8:26 AM - 10 March, 2017
I use a ns7ii all the time for gigs . I'm on the road with it , it's a little heavy but I like the thing.
It is not coming into its 2nd year and I play between 5 to 6 hours.
I use Windows 10 on a hp pavilion i3 8gb laptop which I have optimise to work only for djing
Mr Wilks 9:20 AM - 10 March, 2017
I traded in the SX for the MCX8000 and the difference in sound was night and day.

I do think think I could go back to any other sound now I've used the Denon. I loved the Pio for its aysimeyrical layout but the sound quality won.

Louder and punchier and with more range.
Ragman 5:21 PM - 10 March, 2017
Quote:
Any one got any experience with the MC6000 MK2?

Think I'm just going to get a smaller but still professional controller which will serve as a back up yet robust enough to gig with.

I'm not exactly happy with the sound of the Pioneer SX now that I've tasted the MCX8000. There is no point in me buying the SX or SX 2.

I have one but the fader is ass. I'm gonna switch it out to an mini Innofader. Other than that, the controller is a pretty dam good for it's size but it is definitely not for serious scratch DJs.
skinnyguy 6:44 PM - 10 March, 2017
6000 mk2 mic controls are too hot. even with knob turned all the way down.

pitch range is +/- 8, 16, 50, 100...well, can't remember about 50 and 100 for extreme pitch but def one or both of those. no 10.

split cue doesn't really work right.

other than that, it's a sweet piece of kit in such a compact size.
DJ Marv the Maverick 3:02 AM - 11 March, 2017
Quote:
Quote:
Any one got any experience with the MC6000 MK2?

Think I'm just going to get a smaller but still professional controller which will serve as a back up yet robust enough to gig with.

I'm not exactly happy with the sound of the Pioneer SX now that I've tasted the MCX8000. There is no point in me buying the SX or SX 2.

I have one but the fader is ass. I'm gonna switch it out to an mini Innofader. Other than that, the controller is a pretty dam good for it's size but it is definitely not for serious scratch DJs.


I was watching a tear down video on YouTube for the MK1, I don't think the innofader switch is for the faint hearted
acemc 1:35 AM - 13 March, 2017
The 6000 MkII is a real winner. It is also DVS ready!!
DJKayce 3:21 AM - 13 March, 2017
Denon 6000 mk2 is the beast. The sound is awesome and its compact. I use it with reloop neon to get the full 8 pads trigger buttons etc etc. The only thing about it is that the mic level is really hot. Even when the vol knob is turned all the way down, signals can still pass tru. Buttons are very close to each other. wouldn't recommend for scratching. But very solid controller. I got mine with the free SDJ.
Am looking at the MC7000 at the moment for big boys gigs. 2 usb. Still will be rocking my 6000mk2.
Ragman 7:27 PM - 13 March, 2017
Quote:
Quote:
Just don't know what direction to take if the MCX doesn't work flawlessy...buy a pair of CDJs? buy another DDJSX (i will hate to do this), the SZ2 is just too damn big


Im in the same situation. I have 1200's & 3900's that I run with a Rane 62. I keep that setup at home. Controllers are so nice and convient for gigs. I've gotten so spoiled that I don't want to be bothered with all the wiring and setup that is involved when bringing out decks.

Im currently looking at the SZ2 but it's big and I'm not a fan of the jog wheels on it. I love the sound quality, jog wheels and built in drum machine of the Roland DJ-808 but it only has one mic input.

The MCx8000 is built well, has two mic inputs but it has proven to be unreliable at gigs. I was hoping that maybe Mixars would come out with a 4 channel, 2 mic input, Serato control.

I'll probably end up with the Roland DJ-808 and just run a separate small mixer for the mics.

Numark just dropped the NS6II (due out this summer). It comes with 2 dedicated mic inputs for $799.
Chino 8:22 PM - 13 March, 2017
^^^ I tried the Pioneer SX2 over the weekend. It has the stability & features I need BUT the sound quality doesn't compare to the Denon MCx8000.

I actually bought a legacy Denon DJ MC6000 MK2. It was what I was looking at before I purchased the MCx8000.

My plan is to run it using DVS with my Denon 3900s. It's small, super portable, has 2 mics (with 3band EQs), flexible routing, & also functions as a standalone mixer. I can use it as a backup for small gigs or just use it for the 2 mics plugged into a separate controller. I found a MINT MC6000 on Ebay for $450 including shipping & the rack ears to mount it!

Ill be testing a couple of different controllers in the next two weeks to replace my MCx8000.
Ragman 12:45 AM - 14 March, 2017
Good deal @Chino. I ended up ordering the SZ2 today. Fingers crossed as I hope the sound quality is on par with the 8000.
akaTRAP 5:26 AM - 14 March, 2017
Just updated the firmware on my MCX8000 and holy shit did that fix my issue with the pitch fader. Buttery smooth. Ironically Serato's GUI would slow to a crawl whenever I did ANYTHING........turns out my power supply wiggled its way out of the laptop.......again......everything is still 100% functional on my end. I have a gig Friday and Saturday so I'll report back in a week.
Ragman 5:59 PM - 14 March, 2017
Good deal. Hopefully more 8000 owners will report the same findings. I just ordered the SZ2 yesterday, but if things start looking up for the 8000, I can see myself sending it back and swapping out to the 8000. That's the unit I wanted all along but was leary after hearing about all the problems.
akaTRAP 6:31 PM - 14 March, 2017
I'm a little weary after reading some of the issues here, but idk if any of the people having issues updated their firmware like I did. Hell the screens on the MCX8000 respond sooner than Serato does on my laptop, even if by a small margin. Still find it annoying that the latency resets after closing Serato but oh well.
dj Krazey leo 6:44 PM - 14 March, 2017
It's really amazing that with all these complaints you would think Denon would at lest chime in with some form of explanation , they've been really quite I actually like the machine I've updated to the latest firmware a while back so my issues are very minute. it's still not perfect I do get occasional screen lag and freezes between my laptop and the 8000 but I'm trying my best to be patient and Waite to see where Denon will go with this.
akaTRAP 6:45 PM - 14 March, 2017
What USB cable are you using? And what laptop do you have? I'm running a 2015 HP Omen and an Oyaide Neo cable.
dj Krazey leo 6:54 PM - 14 March, 2017
@ Aka TRAP i actually purchased a couple of USB cables from dj techtool they seem to be pretty solid so far my specs are 2011 Mbp i7 processor quad core 4gigs of ram .
dj Krazey leo 6:55 PM - 14 March, 2017
What oyaide cable are you using?
DJ Marv the Maverick 7:23 PM - 14 March, 2017
Quote:
It's really amazing that with all these complaints you would think Denon would at lest chime in with some form of explanation , they've been really quite I actually like the machine I've updated to the latest firmware a while back so my issues are very minute. it's still not perfect I do get occasional screen lag and freezes between my laptop and the 8000 but I'm trying my best to be patient and Waite to see where Denon will go with this.


They do chime in on the Denon forum. They ask questions some generic some specific.

I don't even know what the og firmware worked like because I updated the firmware immediately after purchasing as per recommendation in this forum by some early adopters.

I have increased my latency to 10ms in Serato, screen refresh to 20/30, the hardware latency in the controller is at 4ms.

I haven't had any hardware or screen freeze in two weeks but still getting the audio cut off at least once every Saturday night which is the only day I use the Denon 8000.

Its a strange bug which throws me off.

bringing down the right channel fader causing sound to cut on channel A & B, and when I bring back up the B channel fader, the music on A comes back.
dj Krazey leo 7:55 PM - 14 March, 2017
I've gotten that with my faders as well there also times when I have no control over the machine.
Mr Wilks 8:45 PM - 14 March, 2017
Quote:
I've gotten that with my faders as well there also times when I have no control over the machine.


No control was the one issue I've had. It went nuts and couldn't properly control it.

It's the only one I've had in six months.
akaTRAP 9:02 PM - 14 March, 2017
Quote:
What oyaide cable are you using?


I'm using a 2-metered Oyaide cable, the bright green D+ series cable.
Ragman 10:57 PM - 14 March, 2017
Curious. Are you guys having these problems in stand-alone mode, with Engine, with SDJ or all three ???
dj Krazey leo 11:08 PM - 14 March, 2017
For me mainly in SDJ Stand alone mode is ok for the most part.
Mr Wilks 11:08 PM - 14 March, 2017
Never in stand alone.

Distortion only affected Serato and the malfunction happened in Serato and was unable to switch to Engine due to the freeze.

I've always thought it was either Serato of the driver that caused issues.
Ragman 11:13 PM - 14 March, 2017
Hmmm. That's interesting. Ok thanks.
Chino 11:53 PM - 14 March, 2017
Quote:
Distortion only affected Serato and the malfunction happened in Serato and was unable to switch to Engine due to the freeze.


Same issue has happened to me. I currently have right-side screen freezes while running SDJ & in standalone mode. I have an open ticket with Serato.

I don't know what the odds are of receiving a replacement MCx8000 & yet I'm still experiencing issues!
Mr Wilks 12:02 AM - 15 March, 2017
Quote:
Quote:
Distortion only affected Serato and the malfunction happened in Serato and was unable to switch to Engine due to the freeze.


Same issue has happened to me. I currently have right-side screen freezes while running SDJ & in standalone mode. I have an open ticket with Serato.

I don't know what the odds are of receiving a replacement MCx8000 & yet I'm still experiencing issues!


Are you on Mac Chino?
Chino 12:27 AM - 15 March, 2017
Yes sir.

Mid 2012 MBP OSX 10.11.5 2.6 i7 quad core 16GB RAM 750GB HD
Mr Wilks 12:49 AM - 15 March, 2017
Quote:
Yes sir.

Mid 2012 MBP OSX 10.11.5 2.6 i7 quad core 16GB RAM 750GB HD


That is pretty much the exact spec of mine too (apart from two SSD's inside).

Interesting you get the issue in stand alone too.
8823430 7:50 PM - 15 March, 2017
There seems to be a pattern with mac's because each one of you all have in common a mac.
maybe .. There is a underline problem with running serato dj with 8000 and mac's.
What i mean is that maybe there is a under power issue .
Do any of you have a tower pc which you can do an experiment ,
I think that a tower pc ,mac or windows has that extra power .
It just needs someone to try to see if it works.
akakak 7:54 PM - 15 March, 2017
Quote:
There seems to be a pattern with mac's because each one of you all have in common a mac.
maybe .. There is a underline problem with running serato dj with 8000 and mac's.
What i mean is that maybe there is a under power issue .
Do any of you have a tower pc which you can do an experiment ,
I think that a tower pc ,mac or windows has that extra power .
It just needs someone to try to see if it works.


Do you mean underpowered from the USB socket? Because the mcx8000 is not host powered. Or do you mean processor? That seems very unlikely. A tower machine has essentially the same hardware in it.

I think most Serato users have macs. That's why you're seeing that correlation.
dj Krazey leo 8:55 PM - 15 March, 2017
I honestly think that might be part of the issue underpowered from the USB .
akakak 8:57 PM - 15 March, 2017
Quote:
I honestly think that might be part of the issue underpowered from the USB .


The MCX8000 takes power from a wall wart…
dj Krazey leo 9:01 PM - 15 March, 2017
I agree but communication between the 8000 and SDJ still depends on USB
akakak 9:15 PM - 15 March, 2017
Quote:
I agree but communication between the 8000 and SDJ still depends on USB


Do you mean that USB 2.0 is too slow? That's fair, but this restriction will apply regardless of the machine, since that restriction is on the controller's side.
Chino 9:57 PM - 15 March, 2017
Quote:
Quote:
I agree but communication between the 8000 and SDJ still depends on USB


Do you mean that USB 2.0 is too slow? That's fair, but this restriction will apply regardless of the machine, since that restriction is on the controller's side.


Although Denon DJ (inMusic Brand) has not confirmed it…. I strongly believe USB 2.0 doesn't have the speed and/or bandwidth necessary to run the MCx8000 efficiently. That in combination with poorly written drivers/firmware is the root cause of many of the issues we are experiencing.

InMusic Brand has quietly added USB 3.0 ports to all upcoming products that have screens on them. Examples…
1. Denon DJ sc5000 Prime - USB 3.0 ports
2. Akai MPC Live - USB 3.0 ports
3. Akai MPC X - USB 3.0 ports
Chino 10:01 PM - 15 March, 2017
Quote:
Good deal @Chino. I ended up ordering the SZ2 today. Fingers crossed as I hope the sound quality is on par with the 8000.


Please post a review of the SZ2 when you get a chance. I'm interested to hear about the sound quality compared to the Denon MCx8000.
Ragman 10:40 PM - 15 March, 2017
Quote:
Quote:
Good deal @Chino. I ended up ordering the SZ2 today. Fingers crossed as I hope the sound quality is on par with the 8000.


Please post a review of the SZ2 when you get a chance. I'm interested to hear about the sound quality compared to the Denon MCx8000.

Yes. I sure will. I ordered it from Sam Ash and still waiting on them to restock.
akaTRAP 11:19 PM - 15 March, 2017
Now that I think about it, Mojaxx mentioned in his review that he was having some of the issues you guys have been reporting on when he reviewed the MCX8000, but it was due to THE TYPE OF USB CABLE HE WAS USING. He mentioned that you have to be careful with what USB cable you use when using the MCX8000. I use an Oyaide Neo d+ series and didn't have any issues in my practice sessions. I flat-out refuse to use any USB cable that comes with equipment.
DJ Marv the Maverick 11:32 PM - 15 March, 2017
I have an Oyaide cable this one www.muziker.ie

Still getting issues.

The only left I can try since you mentioned that maybe it's the mac usb port is to connect the controller to my Elgato Thunderbolt dock thus bypassing the mac USB.

BTW got my 6000 MK2 today, played around with it for a minute, it's a solid piece of gear. Classic Denon stuff. The sound is unbelievable. Never gonna buy any mid tier Pioneer again. Feels like a gear that will outlast me. Small footprint and also supports DVS on two channels.

Though the controls are bit squashed together but that's expected due to the size.

Think I will be changing the knows of the Filter to colored ones to identify them. they are placed just above the scroll knob.

Now I can send back the 8000 for warranty repair.
DJ Marv the Maverick 11:33 PM - 15 March, 2017
*the only thing left

Come on Serato give us an edit button for this forums..ffs
akaTRAP 11:36 PM - 15 March, 2017
Quote:
*the only thing left

Come on Serato give us an edit button for this forums..ffs


Yeah get on that, Serato. It's 2017.

I think I'm going to register mine for a 3-year warranty just in case. You have an Oyaide cable that's more expensive than mine. I'm rocking the 2-metered neon green one.

idk what else to suggest. My laptop has 4 USB 3.0 ports and nothing else in terms of connecting external devices that aren't displays........
Chino 11:56 PM - 15 March, 2017
Quote:
BTW got my 6000 MK2 today, played around with it for a minute, it's a solid piece of gear. Classic Denon stuff. The sound is unbelievable. Never gonna buy any mid tier Pioneer again. Feels like a gear that will outlast me. Small footprint and also supports DVS on two channels.


Nice! Im still waiting to get mine. The snow storm here caused delayed shipments.
Im looking forward to running my 3900s in DVS mode with it!!
acemc 12:10 AM - 16 March, 2017
Quote:
Are you guys having these problems in stand-alone mode, with Engine, with SDJ or all three ???

Stand-alone mode is actually 'Engine', the 3900's could load tracks directly from engine or usb sticks but the 8000 can't, it only loads tracks from usb memory stick. But to answer your question, I have the same issue's as Chino, where it's always my right side screen that freezes whether connected to a laptop using Serato or on it's own in stand-alone. Considering it always requires a reboot & doesn't seem to happen again, last Friday I booted up the 8000 & then switched it off & rebooted again. Although the screen did freeze up again, it happened much later in the night. If I boot up at 8pm, by about 11pm or so it freezes. On Friday after a 2nd restart it only froze at about 3.30am. So it did help a bit I guess.
Ragman 2:08 AM - 16 March, 2017
Quote:
Stand-alone mode is actually 'Engine', the 3900's could load tracks directly from engine or usb sticks but the 8000 can't, it only loads tracks from usb memory stick.

@acemic
Thanks for the correction. I didn't realize that.
akaTRAP 5:36 PM - 18 March, 2017
So I used the MCX8000 for the first time last night at a live gig.

I can't seem to get the effects to work......either that or I simply can't hear them because of how loud it is, but the echo didn't work last night and I'm kinda aggravated that the effects magically stopped working. I'm going to try to troubleshoot it tonight.

Also, I REALLY do not like the USB connection on the back. It's too easy to nudge it and cause it to lose connection, which happened twice: Once when I tried to move the unit (before game time luckily), and again when a server came up to take my receipt and nudged the USB cable. I'm going to have to be careful how I route it.
acemc 7:41 PM - 18 March, 2017
Were u using it with Serato or in standalone?
I know the 8000's effects are post fader but not post x-fader in standalone.
akaTRAP 7:53 PM - 18 March, 2017
Serato. They're supposed to be post fader and post cross fader. Again, it could very easily be me just not hearing it because I can't hear jack shit at the bar I play at...........prolly halfway deaf at this point lol
dj Krazey leo 12:31 AM - 19 March, 2017
Lol i wouldn't say def probably need to turn up efforts volume
On the controller / software.
Rebelguy 3:57 AM - 19 March, 2017
I've always read that expensive cables really don't make a difference. USB included.

www.cnet.com
akaTRAP 7:53 AM - 19 March, 2017
Quote:
Lol i wouldn't say def probably need to turn up efforts volume
On the controller / software.


The funny part is they worked tonight, and all I did was turn up the volume on the effects to 3 o'clock. Normally I have them at 12.

Quote:
I've always read that expensive cables really don't make a difference. USB included.

www.cnet.com


A. CNET is a terrible site filled with misinformation.
B. Depends on the application. For DJs it's worth it considering we're constantly sending more information to our computers than a typical person would using a USB connection.
SG SOUNDS 8:21 AM - 19 March, 2017
Quote:
Quote:
Good deal @Chino. I ended up ordering the SZ2 today. Fingers crossed as I hope the sound quality is on par with the 8000.


Please post a review of the SZ2 when you get a chance. I'm interested to hear about the sound quality compared to the Denon MCx8000.


The sound quality will go to the Denon MC 8000....In the sound quality department the Roland DJ 808 is by far the best for controllers with the Denon coming in 2nd and Pioneer 3rd
Chino 2:26 PM - 19 March, 2017
Quote:
Denon 6000 mk2 is the beast. The sound is awesome and its compact. I use it with reloop neon to get the full 8 pads trigger buttons etc etc. The only thing about it is that the mic level is really hot. Even when the vol knob is turned all the way down, signals can still pass tru. Buttons are very close to each other. wouldn't recommend for scratching. But very solid controller. I got mine with the free SDJ.
Am looking at the MC7000 at the moment for big boys gigs. 2 usb. Still will be rocking my 6000mk2.


I just bought a MC6000mk2 as a back up. I noticed that when I have it connected to SDJ that I can't hear the incoming CUE signal in my headphones. The CUE buttons work correctly if I use the MC60000mk2 as a standalone mixer. The only thing that I hear in my headphones is the master output signal. I also have the PAN knob under the MONITOR section set all the way to the left to CUE. Is there a specific setting in SDJ or my MBP that I need to change to get the CUE buttons to function normally when using SDJ?
DJ Marv the Maverick 2:28 PM - 19 March, 2017
let me fire mine up and check the cue headphone behaviour.

brb
DJ Marv the Maverick 2:49 PM - 19 March, 2017
mine works fine.

monitor knob dialled to cue

pan knob = cue

split cue switch = off
Chino 3:10 PM - 19 March, 2017
^^^ hmmm…..Do you have the routing on channels 1 & 2 set to 'PC' for SDJ? When you say 'the monitor knob is dialed to cue' is that the 'LEVEL' knob under the MONITOR section?
DJ Marv the Maverick 3:31 PM - 19 March, 2017
USB switch at the back of the unit is at "REC OUT / MIC"

Yes the Line Switch knob is at PC for Channel 1 and 2 (The Mid two Channels)

Monitor Knob i meant the PAN is dialed to CUE (at the front of the Unit)
Chino 3:53 PM - 19 March, 2017
I appreciate you checking on that for me.

I have all the same exact setting but when I run the MC6000mk2 with SDJ the headphones output only plays what the master is outputting. I can turn the CUE buttons OFF and ON but it still plays the music from the master output. I put a ticket in to Serato. Im thinking maybe it's a Audio configuration having to do with output/monitor routing in my Audio MIDI setup page of my MBP.
acemc 3:55 PM - 19 March, 2017
Is there not perhaps a cue/mix knob in the software?
Check in the setup, perhaps thats turned to master.
Chino 4:03 PM - 19 March, 2017
I tried that too. It did not fix the issue. I beginning to think that I just have bad luck with controllers- lol.

That's it... Im going back to using 1200s & carrying vinyl!! ; )
acemc 4:07 PM - 19 March, 2017
Do u have the DVS Plugin?
Check if it's enabled - try disabling it.
I know the DVS plugin changes the sound card config for the 8000 in Audio/Midi setup on my mac depending on whether it's enabled or not.
Maybe just try enabling & disabling the DVS plugin once or twice. maybe that changes things back to normal - It's worth a shot.
Ragman 4:16 PM - 19 March, 2017
Quote:
[...]

That's it... Im going back to using 1200s & carrying vinyl!! ; )

Awesome .. lol!
Besides the weight, DJ life was so simple then right?
Ragman 4:18 PM - 19 March, 2017
Quote:
I appreciate you checking on that for me.

I have all the same exact setting but when I run the MC6000mk2 with SDJ the headphones output only plays what the master is outputting. I can turn the CUE buttons OFF and ON but it still plays the music from the master output. I put a ticket in to Serato. Im thinking maybe it's a Audio configuration having to do with output/monitor routing in my Audio MIDI setup page of my MBP.

Had it ever worked correctly ???
akakak 4:19 PM - 19 March, 2017
Quote:
Quote:
[...]

That's it... Im going back to using 1200s & carrying vinyl!! ; )

Awesome .. lol!
Besides the weight, DJ life was so simple then right?


Broken needles, skipping records… new problems, different day!
Chino 4:32 PM - 19 March, 2017
DJ problems definitely have changed! Previously DJs could replace broken needles, warped records and pay someone to carry the heavy crates of vinyl. Now-a-days we need a degree in software coding just to get by! lol
KateUptonNYC 4:36 PM - 19 March, 2017
Ok so I have a working theory.


What if some of the dropout problems have to do with the metal cassis on the MCX-8000?

I was thinking about that the other day at a gig with a carpet.

I picked up some static from the carpet and it crashed my unit.

Then later in the evening the same thing happened on a piece of trussing, and it shocked out one of the TVs we had for our setup.

It got me thinking. Maybe the metal casing of the MCX is the reason for the (what feels like random) dropouts.

More to reinforce this idea was that I have wood floors in my home. When I practice and use the MCX at home, my studio has wood floors. All of my dropout issues have been in venues with carpet.


Its a theory sure, but maybe the internals don't have the proper grounds to prevent drop outs from power surging.
acemc 4:41 PM - 19 March, 2017
The 8000 is actually plastic with thin metal faceplates attached to the front, back & sides.
The only 'real' metal part is the bottom of the unit. So I'm not sure if the the static would transfer. The X-Fader is def grounded & therefore should take any static discharge straight to ground.
Ragman 4:41 PM - 19 March, 2017
Quote:
Quote:
Quote:
[...]

That's it... Im going back to using 1200s & carrying vinyl!! ; )

Awesome .. lol!
Besides the weight, DJ life was so simple then right?


Broken needles, skipping records… new problems, different day!

For you maybe. But these were non-issues when I used vinyl. And this from a DJ who played the military circuit 7 days a week for 10 years. My problem was always the weight. Today's problems are a lot more extreme with the advent of technology. So,,, yeah it was WAY simpler back then.
DJ Marv the Maverick 4:45 PM - 19 March, 2017
Quote:
I appreciate you checking on that for me.

I have all the same exact setting but when I run the MC6000mk2 with SDJ the headphones output only plays what the master is outputting. I can turn the CUE buttons OFF and ON but it still plays the music from the master output. I put a ticket in to Serato. Im thinking maybe it's a Audio configuration having to do with output/monitor routing in my Audio MIDI setup page of my MBP.


That's weird.

Do the cue buttons light up when you activate them?

I didn't have to do anything when I got the 6000MK2. No tinkering at all. Just fired it up and play.

I don't have the DVS plug in.

I have a standalone Serato DJ licence so didn't bother with DJ Intro.

When you turn the Cue knobs on the hardware do you see Serato panel telling you that you have moved the knob.

Mine does just below the library list at That panel where it tells you library is updated.
Chino 6:18 PM - 19 March, 2017
Quote:
Do the cue buttons light up when you activate them?


Yes, they light up but the only sound I hear is the master output.


Quote:
When you turn the Cue knobs on the hardware do you see Serato panel telling you that you have moved the knob.


Yes, I see that too.

It was plug & play for me too other than this unusual CUE issue. The weird thing is that the CUE buttons function normally if I use the MC6000mk2 standalone (SDJ not attached). Some other DJs had the same issue when using the MC6000mk2 with VDJ & Tractor. They had to manually reconfigure the Audio/Monitor ins & outs settings in Traktor & VDJ. I don't know how to do that in SDJ or if it even can be done.
DJ Marv the Maverick 7:46 PM - 19 March, 2017
What firmware is your 6000 on?
Chino 7:59 PM - 19 March, 2017
Im on the latest firmware vers. (1003).
akaTRAP 9:46 PM - 19 March, 2017
Anyone else notice how loose the USB connection on the back of the 8000 is?
Chino 2:39 AM - 20 March, 2017
^^^ Mine clicks in firmly but I would recommend using a small piece of duct tape to hold it in place.
akaTRAP 2:40 AM - 20 March, 2017
Quote:
^^^ Mine clicks in firmly but I would recommend using a small piece of duct tape to hold it in place.


oh mine clicks in, but if you wiggle it, it loses connection. Does that happen to you?
Chino 2:46 AM - 20 March, 2017
I haven't had that happen. Is the entire USB port loose on your MCx8000?
Chino 2:52 AM - 20 March, 2017
There are so many important small details on the MCx8000 that seem to have been overlooked. I often wonder what Quality Control was doing when the MCx8000 was rolling out of the factory?

Initial I thought the screen freezes, audio distortion and latency issues may have been isolated issues. Unfortunately, there have been reports of similar issues on the Denon DJ forum as well.
akaTRAP 3:03 AM - 20 March, 2017
Quote:
I haven't had that happen. Is the entire USB port loose on your MCx8000?



I'm an idiot. I was only putting the tip in. Get it? Just the tip. Get it? Lemme laugh at my stupidity lol

In all seriousness, I wasn't pushing in the USB cable hard enough. I'm not used to having quality equipment that grabs onto the cable, and makes a noise when it's properly inserted. Cheaper units make it easy to pull it out, but you gotta damn near yank the cable out from the back of the 8000. I bet that's probably why I've had minor issues with connectivity during sets in Serato, but even then it was 99% functional. Every "issue" I've had so far has been user error (stupidity). My next gig with it is April 1st. I'll report back again afterwards.
Ragman 3:47 AM - 20 March, 2017
Ok so a little funny but that was actually good that you guys were able to talk it through to the point that you noticed you were not inserting the USB securely. My SZ2 is still on backorder and I'm seriously thinking about canceling it and getting the 8000. But I still need to hear more positive things about that controller.
akaTRAP 3:52 AM - 20 March, 2017
For what it's worth, even with me not properly inserting the USB cable, I still haven't had any of the issues the other guys are having. Either I need to keep using it for longer, I got a lucky unit, or I did something they haven't. The only reasons my screens, and Serato, lagged is more than likely due to the USB connection, which is entirely my fault anyway. Even the effect issue I mentioned earlier was my fault (volume was too low for me to hear them).

I used it both Friday and Saturday nights, and I love mine. Just wish it didn't weigh 40 pounds with the case, but that's the price I pay for having professional-grade equipment. I've used an SZ before but after hearing how great the Denon sounds (much punchier than my DDJ-RX I recently sold), I really don't want to go back to Pioneer controllers, especially considering they incorporate a lot of plastic (idk about the SZ/2 but the RX/SX is a lot of plastic).
akaTRAP 3:54 AM - 20 March, 2017
Even with the USB not properly inserted, 1ms latency was a dream to use. GUI lag? Yes, but I experienced no other type of lag.

Also, it commands respect in my tiny tiny DJ booth lol. I've gotten nothing but compliments from both friends and randoms alike.

scontent.xx.fbcdn.net
Ragman 6:29 AM - 20 March, 2017
Nice. Thanks for sharing that.
Chino 1:15 PM - 21 March, 2017
*UPDATE*

Serato support saved the day! SHOUT OUT to Mike C. for helping me!!

I needed to force quit some processes & move some .plist files over to my desktop to get my MC6000mk2's CUE buttons to work correctly with SDJ. Everything is working like it's suppose to now. I'm loving the sound quality & portability of the MC6000mk2.

The LEGACY Denon company really did a great job with this controller!
DJ Marv the Maverick 5:34 PM - 21 March, 2017
Quote:
*UPDATE*

Serato support saved the day! SHOUT OUT to Mike C. for helping me!!

I needed to force quit some processes & move some .plist files over to my desktop to get my MC6000mk2's CUE buttons to work correctly with SDJ. Everything is working like it's suppose to now. I'm loving the sound quality & portability of the MC6000mk2.

The LEGACY Denon company really did a great job with this controller!


One thing I had to remember is that the lowest eq knob is not a filter.

I was mixing some tunes and was turning the mids to kill the bass.

🤣
akaTRAP 3:16 AM - 22 March, 2017
That's one thing we take for granted. idk how I would feel using any mixer that didn't have a dedicated filter knob for each channel, especially considering I sometimes like to mix out a song with a HPF as I mix in one using a LPF.
DJ Marv the Maverick 7:00 AM - 22 March, 2017
Quote:
That's one thing we take for granted. idk how I would feel using any mixer that didn't have a dedicated filter knob for each channel, especially considering I sometimes like to mix out a song with a HPF as I mix in one using a LPF.


it does have a filter knob but it's just not at the usual spot. Same way the S9 channel trim isn't.
DJ Marv the Maverick 7:12 AM - 22 March, 2017
I haven't been able to recreate the channel fader dropout on the 8000 at home.

I experience a total audio loss randomly when I pull down the right fader despite the left fader being fully up. This usually happens during quick mixing and I have also experienced it when I instant double from the right to the left deck.

i experience this regularly at my Saturday residency and last Friday I used the 8000 at another venue,same thing happened.
DJKayce 11:54 AM - 22 March, 2017
Quote:
Quote:
That's one thing we take for granted. idk how I would feel using any mixer that didn't have a dedicated filter knob for each channel, especially considering I sometimes like to mix out a song with a HPF as I mix in one using a LPF.


it does have a filter knob but it's just not at the usual spot. Same way the S9 channel trim isn't.


Yes they are on top of the load buttons. Right underneath the writing of MC6000MK2.
akaTRAP 2:41 PM - 22 March, 2017
Quote:
I haven't been able to recreate the channel fader dropout on the 8000 at home.

I experience a total audio loss randomly when I pull down the right fader despite the left fader being fully up. This usually happens during quick mixing and I have also experienced it when I instant double from the right to the left deck.

i experience this regularly at my Saturday residency and last Friday I used the 8000 at another venue,same thing happened.


Did you update the firmware?
acemc 7:33 PM - 22 March, 2017
So I was on the Denon forum reading through issues other guys have had & came across something I had never used - the prepare function. After testing it, I realised that my unit has the exact same problem. I want to ask you guys to test this & see if this is just an isolated problem or if it's perhaps a firmware bug. To test it, just load a bunch of tracks into the prepare folder, then go into the prepare folder & start playing them. It seems like you actually have to play a couple of the tracks before the problem becomes apparent. What happens is the folder originally displays all the tracks you loaded properly, but after playing some of them it starts to display double & triple of the same tracks - the bpm differs though. So if you can please test this & let us know how it went. Obviously if your unit has the same issue, pls report it on the forum here: denondjforum.com
acemc 7:39 PM - 22 March, 2017
I decided to make a topic for it here instead: denondjforum.com
acemc 7:48 PM - 22 March, 2017
Sorry - I just realised I didn't say, but this is for standalone use - Not the prep folder in Serato.
Jamez Brown 11:55 AM - 25 March, 2017
Quote:
Is there just problems with the units in the USA or is it more wide spread. Are there any units in the UK which have these problems

Im in Australia, and my MCX8000 is buggy as hell, its going back to store dj. =(
Jamez Brown 1:35 PM - 25 March, 2017
Quote:
Sorry - I just realised I didn't say, but this is for standalone use - Not the prep folder in Serato.

Its saying theres no page, did it get removed?
acemc 2:42 PM - 25 March, 2017
The 2 pages were joined, it's been moved here now: denondjforum.com
Jamez Brown 12:01 AM - 26 March, 2017
Ahhhhh. Thanks
Chino 9:09 PM - 26 March, 2017
*GIG UPDATE*

Yesterday I decided to test out my Denon MC6000mk2 backup controller at a gig. I was quickly reminded of why I love the ORIGINAL Denon company so much.

My $450 MC6000mk2 did something unheard of at my gig last night. It performed PERFECTLY with NO audio distortion, freezes, drop outs, or latency!

I wish I could get that type of reliable performance out of my $1,300 MCx8000!!
Jamez Brown 9:40 PM - 26 March, 2017
Heya Chino,

With your MCX8000 probs, what OS are you running? And which version of serato dj?

My specs are:

El Capitan and 1.9.5.
Macbook Pro 2011 17"
2.2ghz i7
16gb ram
250gb SSD + 1.5tb
1gb AMD graphics + 500mb intel 3000
Chino 12:02 AM - 27 March, 2017
My specs....

Mid 2012 MBP OSX 10.11.5 2.6 i7 quad core 16GB RAM 750GB HD

I ran SDJ 1.9.6 with ME 2.7.1. No problems at all when using my MC6000mk2. I had the usb audio latency set to 5ms.

My overall user experience between the two controllers was a day & night difference. I run the MCx8000 at 10ms usb audio latency yet I still experience random screen freezes.

I look forward to selling my MCx8000 & replacing it with a different controller that is reliable.
Jamez Brown 12:23 AM - 27 March, 2017
Sweet, you use ME, me too, its awesome. :)
Is your MBP a 15"?
Im gonna try rolling back to an older OS (Mavericks) fingers crossed it will eliminate the screen freezes.
Chino 12:03 PM - 27 March, 2017
Yes, it's a 15'' MBP. I'm also a BIG fan of ME. It works very well with SSL & SDJ.

Good luck with the OS roll back! Let me know how it works out for you.
Jamez Brown 1:38 PM - 27 March, 2017
Ok, good news (so far), on the roll back to Mavericks,
1 hour of jamming, and no screen freezes, i would usually get them within 10 minutes.
Screen refresh set to 40 and latency at 10ms.
Ill do a 3 hour test later in in the week.
Numark
NumarkCorey 1:50 PM - 27 March, 2017
Hi, everyone!

Just wanted to jump in and clear some things up about the MCX8000! We are listening to the reports about "screen freezing" and "audio drop-outs" but as was mentioned already, these are few and far between. Not to mention, a lot of you reporting issues here, are the same ones reporting issues on our Denon Dj threads.

In summary, most of the "screen freezing" issues we've seen in standalone have been caused by laggy or faulty USB drives. And in most cases, they just need to be reformatted I've personally replicated and resolved this issue myself by reformatting the thumb drive. Easy.

Of course, if running as a controller, you've got additional optimizing necessary and I'm sure you've all gone through every one of Serato's excellent optimization tutorials at support.serato.com The MCX8000 is a powerful beast and will require more attention than an MC6000MKII or any other Serato controller.

I am of course barely scraping the surface here. We've discussed these issues in depth on denondjforum.com. So, to avoid spamming the same long list of troubleshooting links and solutions, I'd urge you all to visit this thread if you're having trouble and check out some of the links and articles. To start you off, check out this article: www.denondj.com

Of the number of units in use, the number of users reporting issues are extremely low. We absolutely want to hear about all of these cases and would love to speak with some of you to dig deeper. But, that gets very difficult in these long convoluted threads. If the Denon DJ forum doesn't help and the troubleshooting solutions don't help, please contact our support team directly so they can diagnose your symptoms more directly:

www.denondj.com

Thanks guys! See you on the Denon DJ threads!
Jamez Brown 2:00 PM - 27 March, 2017
Thanks Corey, ill head there now, cheers.
8823430 3:05 PM - 27 March, 2017
I looked on the denon site and read the information and there are some points I will try out tonight on my pc .
Chino 3:58 PM - 30 March, 2017
Today I officially shipped off my MCx8000 to the new owner. I gave the product a year but unfortunately it didn't perform as advertised. There were major factors which caused me to sell my MCx8000…

1. Initially, I received a defective MCx8000. The controller was replaced with another unit. That replacement unit started exhibiting screen freezes.

2. The 'Engine' software on the MCx8000 is a half-baked, poorly implemented product.

3. The MCx8000's hardware (processor) is underpowered. Whether that was done intentionally, unintentionally, or just to save Denon DJ $$$ is anyone's guess. The MCx8000 could also benefit from USB 3.0 ports.

4. Constructive criticism is essential to improving a product and/or company. Denon DJ's moderators deleting or 'hiding' posts is unacceptable.

Forums that practice heavy moderation and censorship do nothing to improve the product or the company's image. Freedom of speech, open discussion and critical user feedback is the best approach to product improvement.

Before my MCx8000 purchase, I was a die hard, loyal Denon DJ customer for many years. Leave it to inMusic Brand to turn a loyal customer into an advocate AGAINST buying their products.

It was not all negative, though. I enjoyed helping the many MCx8000 owners here on this thread. Also, Paul D. (Denon DJ's brand manager) seems genuinely interested in customer feedback and improving the product. I wish him the best!

I may revisit the MCx8000 line in the future if an MK2 version is released with hardware/software improvements and IF customer feedback is implemented.

There may be a review of another controller coming soon…

-DJ Chino
akakak 4:00 PM - 30 March, 2017
Chino, what's next on your shopping list? I still feel very attracted to the Roland…
acemc 4:34 PM - 30 March, 2017
Quote:
The MCx8000's hardware (processor) is underpowered. Whether that was done intentionally, unintentionally, or just to save Denon DJ $$$ is anyone's guess.

Surprisingly the components used in the 8000 aren't bad.

1) Syphony 56724: www.nxp.com
2) Texas Instruments TMS320C5535: www.ti.com
3) (2x) EtronTech EM638165TS-6G: www.etron.com
There's obviously a lot more inside, but these are the 'main' parts & based on the specs, we honestly shouldn't be having any issues. I suspect buggy coding in the firmware.
Talking on the Denon forum about 48khz files, I was told that converting the files could cause the processor to heat & cause latency etc......
Taken directly from the data sheet of the DSP: "Modules from the DSP56720 are included, such as an Asynchronous Sample Rate Converter"
I get the feeling that when in doubt, excuses that seem 'feasible' are given.
Oh well, hopefully when they release an updated version of Engine, they release a firmware update that will solve our display issues. I'll just have to be patient.
Good luck with your new controller Chino.
Chino 4:51 PM - 30 March, 2017
Quote:
Chino, what's next on your shopping list? I still feel very attracted to the Roland…


I'm leaning towards the Roland DJ-808 or Pioneer DJ SZ2.
Djohn Smoke 6:37 PM - 30 March, 2017
I'm just waiting for the next update of ENGINE not Prime (LOL), If it's not as good for my DJ use i think i sell mine or buy an another setup, like a pair of sc3900's.
Chino 7:10 PM - 30 March, 2017
Quote:
I'm just waiting for the next update of ENGINE not Prime (LOL), If it's not as good for my DJ use i think i sell mine or buy an another setup, like a pair of sc3900's.


I absolutely love my 3900s! I was hoping Denon DJ would bring out an updated version. At first I thought the SC5000 Prime players were going to include direct drive moving platters but unfortunately they don't.
akaTRAP 11:34 PM - 30 March, 2017
Quote:
Quote:
I'm just waiting for the next update of ENGINE not Prime (LOL), If it's not as good for my DJ use i think i sell mine or buy an another setup, like a pair of sc3900's.


I absolutely love my 3900s! I was hoping Denon DJ would bring out an updated version. At first I thought the SC5000 Prime players were going to include direct drive moving platters but unfortunately they don't.


You have no idea how much I would LOVE an update to either the SC3900s or the Numark V7s. Y U NO MAKE IT HAPPEN INMUSIC?!!!!!!!!!!!
DJ Marv the Maverick 3:44 PM - 31 March, 2017
Quote:
Quote:
Chino, what's next on your shopping list? I still feel very attracted to the Roland…


I'm leaning towards the Roland DJ-808 or Pioneer DJ SZ2.


Do keep us updated on your next controller.,

I uninstalled the Innofader as a last cast of the die and will see if this get rid of the audio drops I get during quick mixing. I did a session at home with the stock fader, even three deck mixing with ME, it performed good.

I haven't had any screen freeze or controller freeze since I did the following
1. Factory reset the 8000
2. Serato DJ latency raised to 10ms

I'm Running the latest of everything ie Firmware, Serato DJ, ME, and Sierra.
akaTRAP 2:29 PM - 1 April, 2017
I did a practice session yesterday. I didn't have a screen freeze but the UI did slow down from time to time, 1.9.6 with a Windows laptop. Also my latency settings for the MCX8000 won't save worth shit and it's quite annoying. I'm trying to figure out if my laptop is being a bitch again or is it something I can reproduce tonight. It's nothing serious, just annoying. I also had my WiFi on and anti-virus, and usually you're supposed to kill background services when running Serato. We'll see what happens tonight. Other than that though, I'm still not having any issues with my unit............Especially since I learned how to fully insert the USB cable in and not just put the tip in....ha...haha...ha....the tip....
DJ Marv the Maverick 12:58 PM - 2 April, 2017
swapped out the innofader and I didn't have a audio dropout yesterday.

Looks like it was the innofader that was giving me issues.
akaTRAP 9:45 PM - 2 April, 2017
I had a few glitches in Serato last night, slight UI glitches and screen slow-downs (no freezes still). The MCX8000 isn't saving my settings worth shit and it's incredibly annoying. My pitch resolution was reset to 8% from 10% and latency still won't save. Luckily the former is something I almost never need, and the latter I always check anyway.

I think my issue came from a registry edit Serato recommended I do on Twitter without deleting the old one. So I deleted the old one and left the new one alone. I'm thinking about doing a practice session today to see if I see the same issues again.

Quote:
swapped out the innofader and I didn't have a audio dropout yesterday.

Looks like it was the innofader that was giving me issues.


defective innofader?????
Skatospag 11:58 AM - 10 April, 2017
Hi, Thank you for the very precise feedbacks !

I have a question that I don't think has been already answered :

Sometimes I would want to use the MCX 8000 with 2 turntables and without a computer, like using the controller as a regular mixer. Would it be possible ? I would say yes because they are saying its a standalone mixer but you never know.

In this case do I need to start engines screens on?

Thanks!!
acemc 5:42 PM - 10 April, 2017
Yes, you will use it exactly like a normal mixer.
The screens come on, but just display what the input is e.g: line 1 etc..
The bottom of the display shows the Fx, you can only use one at a time.
The fx are post fader, but NOT post x-fader!! So if you move the x-fader to the left, the right hands deck fx cut out along with the audio :(
The sound quality of the unit is really good, you will be happy with it in terms of the mixer.
DJ Marv the Maverick 11:55 AM - 12 April, 2017
acemc 12:06 PM - 12 April, 2017
DenondjForum is still editing & moderating posts to suit themselves.
Genuine issues that users have are nonchalantly regarded as user errors.
I get the impression that nothing is actually even getting relayed to the tech team.
It's a real disappointment!!
DJ Marv the Maverick 1:39 PM - 12 April, 2017
That's why I posted that there and you can see the response I got lol.

I asked them to recommend a specific macbook pro and I will purchase it and use it with my 8000 and if I have any issues they will compensate me.
DJ Marv the Maverick 1:41 PM - 12 April, 2017
I'm tempted to start a completely new thread on their forum and tag all official staff guys in it, with the same offer.

But I don't want to be seen as a sh1t stirrer.
Chino 10:55 PM - 12 April, 2017
Quote:
DenondjForum is still editing & moderating posts to suit themselves.
Genuine issues that users have are nonchalantly regarded as user errors.
I get the impression that nothing is actually even getting relayed to the tech team.
It's a real disappointment!!


Sorry to hear that. That is part of the reason why I sold my MCx8000.
Chino 11:08 PM - 12 April, 2017
Quote:
That's why I posted that there and you can see the response I got lol.

I asked them to recommend a specific macbook pro and I will purchase it and use it with my 8000 and if I have any issues they will compensate me.


It's really a shame that the Denon DJ forum & Denon DJ themselves are not willing to own up to the MCx8000 issues and provide solutions. The controller has a lot of potential but lacks reliability/stability. Instead Denon seems to more focused on pushing out the Prime series.

I personally will NOT buy into the Prime line of products because Denon DJ can't even resolve all the issues with the MCx8000.
akaTRAP 12:12 AM - 15 April, 2017
I had some small issues with mine, again with trying to use low latency. My BPM is drifting like crazy. I had it move .02 once. I've had it move .01 constantly and it's insanely annoying. Minor, but annoying.
DJ Marv the Maverick 8:12 AM - 15 April, 2017
don't quote me, but i haven't seen much virtual djs users popping up on their forums or the Denon ones reporting issues.

Could this be a 8000 + Serato thing?

im going to rent virtual dj for a month and see how it goes.
Ragman 5:04 PM - 15 April, 2017
Quote:
don't quote me, but i haven't seen much virtual djs users popping up on their forums or the Denon ones reporting issues.

Could this be a 8000 + Serato thing?

im going to rent virtual dj for a month and see how it goes.

Well actually that make sense seeing as how many of the features will be missing = less overhead, less resources used on your laptop and things to go wrong.
akaTRAP 7:07 PM - 15 April, 2017
I actually had my right screen lag horribly while loading a song, but it only happened once in six hours and it didn't affect playback at all. I'm starting to think some of my issues are more Serato related than anything. I hope my Oyaide isn't going bad but we'll see next time I play.
Mr Wilks 3:27 PM - 18 April, 2017
Quote:
I actually had my right screen lag horribly while loading a song, but it only happened once in six hours and it didn't affect playback at all. I'm starting to think some of my issues are more Serato related than anything. I hope my Oyaide isn't going bad but we'll see next time I play.


Most of the issues I had was Serato based.

I had the distortion happen but that was in Serato. The latency slider fixed it until it came back an hour later.

In Engine mode it wasn't present.

Also had the screen freeze in Serato.
Serato, Support
Aaron E 1:42 AM - 26 April, 2017
Hey Mr Wilks and akaTRAP

Just wanted to check if you guys have opened a help ticket with the team as I couldn't find any under your registered email addresses.

We're keen to know as much as possible about what might be going on for each of you so it would be helpful if you could open up a ticket and work with one of the team to cover off a few things and try narrow down the root cause.

Hit the green button to the right of the comment box and drop the link to this thread in your description so whoever picks it up can know the background from the get-go.

Cheers, Aaron
acemc 4:12 PM - 14 May, 2017
I've finally found a SOLUTION to the SCREEN FREEZE ISSUE.
No thanks to Denon as all they could do was constantly imply that it was user error or my laptop & files etc... This solution was actually suggested by another member on the denondjforum (which is total bs too, but.....) So if you have been experiencing the screen freezing with the 8000, try this!!! Go into the 8000's settings by pressing the 'view/utility' button for more than 1 sec. Scroll down to display & turn down the brightness to 90%. That's it!! It took 4 attempts before the setting actually saved - the first 3 restarts went back to 100%. So just restart the 8000 after changing & double check that the setting has saved properly.
Since I've done this I haven't had a single screen freeze (3weeks now) with either Serato or Engine. This clearly proves that my 8000 does indeed have a hardware issue!! Unfortunately because it has taken so long to actually find the fault, my unit is now out of warranty! The Denon staff member I was dealing with via email hasn't even replied to me yet since I told him about this? But at least I finally have a functional 8000 again. Hopefully this can help others experiencing the same issue too.
DJ_Dad 4:31 PM - 14 May, 2017
Quote:
I've finally found a SOLUTION to the SCREEN FREEZE ISSUE.
No thanks to Denon as all they could do was constantly imply that it was user error or my laptop & files etc... This solution was actually suggested by another member on the denondjforum (which is total bs too, but.....) So if you have been experiencing the screen freezing with the 8000, try this!!! Go into the 8000's settings by pressing the 'view/utility' button for more than 1 sec. Scroll down to display & turn down the brightness to 90%. That's it!! It took 4 attempts before the setting actually saved - the first 3 restarts went back to 100%. So just restart the 8000 after changing & double check that the setting has saved properly.
Since I've done this I haven't had a single screen freeze (3weeks now) with either Serato or Engine. This clearly proves that my 8000 does indeed have a hardware issue!! Unfortunately because it has taken so long to actually find the fault, my unit is now out of warranty! The Denon staff member I was dealing with via email hasn't even replied to me yet since I told him about this? But at least I finally have a functional 8000 again. Hopefully this can help others experiencing the same issue too.


You are my hero if this works. I am going to try this. It also explains why several are not experiencing the issue. Their brightness is probably not set to 100.
acemc 5:00 PM - 14 May, 2017
Quote:
It also explains why several are not experiencing the issue. Their brightness is probably not set to 100.

Very possibly..... lots of guys will reduce the brightness to prolong the life of the display.
I hope it works for you, let us know if it did.
acemc 5:45 PM - 14 May, 2017
Quote:
3weeks now

Correction - 2 weeks now - sorry.
Scooter Jackson 5:53 PM - 14 May, 2017
Quote:
I've finally found a SOLUTION to the SCREEN FREEZE ISSUE.
No thanks to Denon as all they could do was constantly imply that it was user error or my laptop & files etc... This solution was actually suggested by another member on the denondjforum (which is total bs too, but.....) So if you have been experiencing the screen freezing with the 8000, try this!!! Go into the 8000's settings by pressing the 'view/utility' button for more than 1 sec. Scroll down to display & turn down the brightness to 90%. That's it!! It took 4 attempts before the setting actually saved - the first 3 restarts went back to 100%. So just restart the 8000 after changing & double check that the setting has saved properly.
Since I've done this I haven't had a single screen freeze (3weeks now) with either Serato or Engine. This clearly proves that my 8000 does indeed have a hardware issue!! Unfortunately because it has taken so long to actually find the fault, my unit is now out of warranty! The Denon staff member I was dealing with via email hasn't even replied to me yet since I told him about this? But at least I finally have a functional 8000 again. Hopefully this can help others experiencing the same issue too.



good lookin out!


and yeah, the denondj forums are worse than useless
DJ Marv the Maverick 11:17 AM - 16 May, 2017
Did the same too before reading your post. I also changed the job wheel light to single dot.

I haven't had any distortion or any other issues for weeks now.
djbrulafu 10:10 PM - 16 May, 2017
My first thing when I got the unit was to change it to a single for and I've never experienced a screen freeze.

Used it on Saturday without any issues, so that was pleasing.
acemc 10:16 AM - 17 May, 2017
Quote:
My first thing when I got the unit was to change it to a single for and I've never experienced a screen freeze.

That was the first thing I did when I got my 8000 too, however my display was set at 100%. I only started experiencing the screen freeze about 6 months after I got it though.
What is your display brightness set at?
It'll be interesting to know whether there's anyone who's had the unit for longer than 6-8 months that haven't experienced this issue with display at 100% brightness.
djbrulafu 10:29 AM - 17 May, 2017
Quote:
Quote:
My first thing when I got the unit was to change it to a single for and I've never experienced a screen freeze.

That was the first thing I did when I got my 8000 too, however my display was set at 100%. I only started experiencing the screen freeze about 6 months after I got it though.
What is your display brightness set at?
It'll be interesting to know whether there's anyone who's had the unit for longer than 6-8 months that haven't experienced this issue with display at 100% brightness.


I'll need to check when I get back. I have a feeling I turned it down. I'll not be able to check until I come home from vacation.
akaTRAP 9:44 PM - 17 May, 2017
Quote:
My first thing when I got the unit was to change it to a single for and I've never experienced a screen freeze.

Used it on Saturday without any issues, so that was pleasing.


I actually did have ONE screen freeze when my ring was set to mostly on, but when I turned it to mostly off, I haven't had a single screen freeze. My brightness is set at 100% as well. You don't get the 30 second warning with mostly off, but 99% of my songs I'll never play that long anyway. I'm going to have to try out that 90% brightness setting.
acemc 1:04 AM - 18 May, 2017
By "mostly off" I presume you mean just one led running around the Jog wheel?
That's how I have mine, but I still get the 30sec end of track warning.
You must have it turned off in the settings.
Considering that you have your display at 100% & you've only had one screen freeze since you got it, then it's obviously not a consistent problem.
Thanks for the feedback.
LSy 6:29 AM - 22 May, 2017
Quote:
By "mostly off" I presume you mean just one led running around the Jog wheel?
That's how I have mine, but I still get the 30sec end of track warning.
You must have it turned off in the settings.
Considering that you have your display at 100% & you've only had one screen freeze since you got it, then it's obviously not a consistent problem.
Thanks for the feedback.

Quote:
Quote:
My first thing when I got the unit was to change it to a single for and I've never experienced a screen freeze.

Used it on Saturday without any issues, so that was pleasing.


I actually did have ONE screen freeze when my ring was set to mostly on, but when I turned it to mostly off, I haven't had a single screen freeze. My brightness is set at 100% as well. You don't get the 30 second warning with mostly off, but 99% of my songs I'll never play that long anyway. I'm going to have to try out that 90% brightness setting.

Quote:
I've finally found a SOLUTION to the SCREEN FREEZE ISSUE.
No thanks to Denon as all they could do was constantly imply that it was user error or my laptop & files etc... This solution was actually suggested by another member on the denondjforum (which is total bs too, but.....) So if you have been experiencing the screen freezing with the 8000, try this!!! Go into the 8000's settings by pressing the 'view/utility' button for more than 1 sec. Scroll down to display & turn down the brightness to 90%. That's it!! It took 4 attempts before the setting actually saved - the first 3 restarts went back to 100%. So just restart the 8000 after changing & double check that the setting has saved properly.
Since I've done this I haven't had a single screen freeze (3weeks now) with either Serato or Engine. This clearly proves that my 8000 does indeed have a hardware issue!! Unfortunately because it has taken so long to actually find the fault, my unit is now out of warranty! The Denon staff member I was dealing with via email hasn't even replied to me yet since I told him about this? But at least I finally have a functional 8000 again. Hopefully this can help others experiencing the same issue too.




so finally is there really a solution for the problems? I'm now deciding between MC7000, SX2 or the super MCX8000.

If I'm not going for the MCX8000 is because I've read so many opinions and comments criticizing the controller in standalone mode with Engine, with freeze screen, resets, failure jogs in a gig...etc

If you were me do you still recomend it for me or better to a MC7000?
Mr Wilks 10:33 AM - 22 May, 2017
Brightness at 100%
Single LED ring ON.

Only had two screen freezes early on Windows and never in the 12 months on Mac.

Had distortion once but that's definitely a Serato thing as it didn't affect Engine USB.

Had one moment where it went crazy and had to be reset about 4 months ago.
acemc 12:38 PM - 22 May, 2017
Quote:
If you were me do you still recomend it for me or better to a MC7000?

Both the 7000 & 8000 have 2 mic's with individual e.q, gain & DVS capability.
The 8000 has the stand-alone (USB-Engine) side of it - are you gonna use that?
The 7000 has the dual sound cards for easy change over's - are you gonna use that?
It really depends on whether you plan on using it stand-alone or having more change-over's.
Regarding the screen freezing & distortion: not everyone has experienced this, so it seems to be the luck of the draw. But since I'm not experiencing the screen freeze anymore (I've only experienced the distortion twice), I can honestly say that I'm very happy with the 8000.
I absolutely loved my SX2 & had no trouble with it whatsoever. I just really hated having to sacrifice mixer channels for the microphone. If I had to choose now, I think I would stick with the SX2. There's a lot more software support (Rekordbox, Serato, Traktor, DJay Pro, Mixvibes, VDJ). Pioneer resale value is also much better. Pioneer support has always been on point.
Denon support: I get the impression I'm dealing with a bunch of fanboys who aren't really interested in solving problems but rather hiding potential bad publicity. But.......this is just my personal opinion, base your decision on what's gonna work for your particular setup best.
Good luck.
LSy 11:50 PM - 30 May, 2017
Quote:
Quote:
If you were me do you still recomend it for me or better to a MC7000?

Both the 7000 & 8000 have 2 mic's with individual e.q, gain & DVS capability.
The 8000 has the stand-alone (USB-Engine) side of it - are you gonna use that?
The 7000 has the dual sound cards for easy change over's - are you gonna use that?
It really depends on whether you plan on using it stand-alone or having more change-over's.
Regarding the screen freezing & distortion: not everyone has experienced this, so it seems to be the luck of the draw. But since I'm not experiencing the screen freeze anymore (I've only experienced the distortion twice), I can honestly say that I'm very happy with the 8000.
I absolutely loved my SX2 & had no trouble with it whatsoever. I just really hated having to sacrifice mixer channels for the microphone. If I had to choose now, I think I would stick with the SX2. There's a lot more software support (Rekordbox, Serato, Traktor, DJay Pro, Mixvibes, VDJ). Pioneer resale value is also much better. Pioneer support has always been on point.
Denon support: I get the impression I'm dealing with a bunch of fanboys who aren't really interested in solving problems but rather hiding potential bad publicity. But.......this is just my personal opinion, base your decision on what's gonna work for your particular setup best.
Good luck.


ok, thanks man. I would go for a MCX8000 if anybody can share his experience with Engine mode in a long mix session, like 3 hours or so using Engine with an issue...that's what I'm afraid of...gettin some troubles in the middle of a gig or something
akaTRAP 12:11 AM - 31 May, 2017
I've never used the MCX8000 in standalone because Engine 1.5 is garbage. It is hot garbage. AND it only works with MP3's if you have QuickTime installed, which corrupted my Serato library (somehow, still don't know exactly what happened) on my Windows laptop.

Engine Prime at least doesn't need QuickTime, but as of now, that doesn't work with the MCX8000. I'm glad I bought mine for Serato.
Chino 1:54 AM - 31 May, 2017
Quote:
ok, thanks man. I would go for a MCX8000 if anybody can share his experience with Engine mode in a long mix session, like 3 hours or so using Engine with an issue...that's what I'm afraid of...gettin some troubles in the middle of a gig or something


I bought the MCx8000 primarily for it's standalone ability. Initially, my game plan was to slowly wean myself off of laptop use. Unfortunately 'Engine 1.5' is not stable or reliable enough to depend on it for your average 4-5 hour gig. The longest I was ever able to run 'Engine 1.5' was 2 hours before I experienced issues like screen freezes and/or songs not playing. I even had an experience where the right side of the controller completely froze on me mid set.

Analyzing music is also a NIGHTMARE with Engine! It takes a while to analyze music in-between Engine software crashes. It is also difficult to search through a large multi-genere music library using Engine. The work around to this is to setup specific music playlists.
It can be done but for me it meant completely reorganizing my entire Serato music library. That was way too much work considering I have over 350GBs of music not including videos. I ended up using the MCx8000 with SDJ instead. That combination also has it's share of issues.

I like the idea of the Engine software BUT the unfortunate reality is that it is POORLY implemented!! In the future I would like a Serato DJ embedded controller instead.
Scooter Jackson 3:39 AM - 21 June, 2017
Still no updated Engine/Engine Prime for the MCX8000....


never buying Denon again
acemc 5:03 PM - 21 June, 2017
I have doubts that it's actually gonna happen.
Denon are becoming renown for making empty promises.
I saw this Rekordbox to Engine Prime Conversion Utility.

Watchwww.youtube.com

The Denon forum guys don't promote it & still try push Rekordbuddy.
Yet rekordbuddy can't even do a straight rekordbox to engine prime conversion!!
Seems like their concern is not for the end user, but for profit.
KateUptonNYC 5:12 PM - 21 June, 2017
Quote:
Still no updated Engine/Engine Prime for the MCX8000....


never buying Denon again


It's really your loss to be honest. Remember that updates of firmware is usually rolled out at once across all versions. You won't see a firmware update for the MCX8000 by itself. You will see a firmware update for all devices. It's in their best interest to have Engine Prime ready flash drives work on retro kit like the MCX-8000. That makes the most sense right now from a business aspect.

The update is still in progress man. I would be paitent, like most people have been. The prime players and mixer just got released a few weeks ago to the public. Unless something is seriously wrong with the players or Engine Prime, I would imagine they want to make sure thats in the wild longer so that they can get an idea of what they would need to do to make sure all purchasers are happy, not just the MCX-8000 adopters.

Quote:
I have doubts that it's actually gonna happen.
Denon are becoming renown for making empty promises.
I saw this Rekordbox to Engine Prime Conversion Utility.

Watchwww.youtube.com

The Denon forum guys don't promote it & still try push Rekordbuddy.
Yet rekordbuddy can't even do a straight rekordbox to engine prime conversion!!
Seems like their concern is not for the end user, but for profit.


This was converted into an entire article here:
djtechtools.com

The answer about rekordbox compatibility is something that would be great, but not something that I think is on their radar.

What exactly are the problems with Rekordbuddy?
acemc 5:15 PM - 21 June, 2017
The youtube link I provided explains it all.
But to summarize, it directly converts your entire rekordbox library, incl saved cues, loops & playlists into a engine prime format.
Yet Denon don't wanna promote it.
acemc 5:16 PM - 21 June, 2017
Ah! only clicked on your link now - sorry.
acemc 5:17 PM - 21 June, 2017
Rekordbuddy can't do a direct conversion from Rekordbox to Engine Prime.
Scooter Jackson 10:11 PM - 21 June, 2017
Lets play "spot the InMusic" shill
Jamez Brown 10:17 PM - 21 June, 2017
Quote:
Lets play "spot the InMusic" shill

Hahaahaha :)
Mr Wilks 1:44 AM - 22 June, 2017
Quote:
Still no updated Engine/Engine Prime for the MCX8000....


never buying Denon again


I can't link to it at the moment due to an issue but have a look on the DJ Techtools website for the new Denon Prime review and have a glance down the comments section from Chris Roman (Numark) regarding the roll out.

He said it's very much on and will be released soon.

He said they are concentrating on getting out the new prime players first and we will follow next once they are all good.

The Prime units have only just been released (literally weeks ago) so expect those guys to be looked after first and we'll get the next phase soon.

It's halfway down the comments section.
Chino 3:03 PM - 22 June, 2017
Quote:
I have doubts that it's actually gonna happen.
Denon are becoming renown for making empty promises.
I saw this Rekordbox to Engine Prime Conversion Utility.

Watchwww.youtube.com

The Denon forum guys don't promote it & still try push Rekordbuddy.
Yet rekordbuddy can't even do a straight rekordbox to engine prime conversion!!
Seems like their concern is not for the end user, but for profit.


Denon DJ(inMusic Brand) needs to hire this developer to rewrite the entire Engine software!! He is talented and I applaud him for taking the time to develop a tool that will help many DJs!
Atramental 1:16 PM - 28 July, 2017
Firmware update question. I just updated to the latest firmware when i got my new computer and started getting audio dropouts....yes i know..very late. Dropouts seem to happen when the mixers gets worm...it's not in direct sunlight...but i'm in Texas and it's literally 100 degrees outside and I'm Djing on the patio. My question is...has the startup sequence changed on the mixer with the latest firmware. When i was having issues i restarted and noticed that it did not go through the sequence of lighting up all the different buttons in order....they just all turned on at once...like when it was done with the startup sequence... I'm thinking something is wrong with the controller and i might need to have it looked at...
acemc 10:08 PM - 29 July, 2017
Quote:
noticed that it did not go through the sequence of lighting up all the different buttons in order

Mine has never had a light up sequence, the led's have always just 'all turned on' after a couple of seconds from switching on.
Mr Wilks 9:54 AM - 30 July, 2017
Quote:
Quote:
noticed that it did not go through the sequence of lighting up all the different buttons in order

Mine has never had a light up sequence, the led's have always just 'all turned on' after a couple of seconds from switching on.


Same here.
Atramental 7:34 PM - 4 August, 2017
Odd, but I'm not sweating it anymore. Mixers fine! Turned out it was a battery charger on my macbook pro crapping out. It was getting to hot it was heating up the battery connection which is right next to the usb port and causing it the dropout.
deejayayup 1:12 PM - 5 August, 2017
After a few weeks of no issues, last night the 8000 started acting erratically last night...

Both screens froze at the intro screen. It took me powering down several times for it to work.
Then, I started getting awful audio distortion through Serato even though the CPU usage bar was displaying around 25%.

Luckily, after restarting there were no more issues during the rest of the 6 hour set.
DJ TooHypE 1:44 PM - 5 August, 2017
You updated to latest firmware from Denon DJ website??
deejayayup 1:58 PM - 5 August, 2017
Quote:
You updated to latest firmware from Denon DJ website??


Is there a newer version? I updated 6 months or so ago. Not checked if there is a new update.
Mr Wilks 3:59 PM - 5 August, 2017
I've had this with Serato too. I could flick to Engine and it sounded great so think there's some latency issue with Serato that's randomly appearing.
DJ Marv the Maverick 5:44 PM - 5 August, 2017
What worked for me, I dunno the reason and a few guys have confirmed that it worked

I reduced the brightness of the 8000 and also switched to single led around the platter

I haven't had any distortion nor screen issues since then.
DJ TooHypE 6:11 PM - 5 August, 2017
Quote:
Quote:
You updated to latest firmware from Denon DJ website??


Is there a newer version? I updated 6 months or so ago. Not checked if there is a new update.


The latest 1.5 firmware Engine/MCU Version 0164 / 2065 sounds like it may be the latest I updated our stores MCX-8000 a week ago I work at Sam Ash Music.

Btw I did the same thing reduce brightness 70% & single LED no issues with Serato or Jumpdrives.
Plockasaurus 12:50 PM - 13 August, 2017
Picking up my MCX 8000 this week. Anyone running Traktor? Any issues?
deejayayup 2:43 PM - 18 August, 2017
Quote:
After a few weeks of no issues, last night the 8000 started acting erratically last night...

Both screens froze at the intro screen. It took me powering down several times for it to work.
Then, I started getting awful audio distortion through Serato even though the CPU usage bar was displaying around 25%.

Luckily, after restarting there were no more issues during the rest of the 6 hour set.


This is happening every single time I power up the unit now. Frozen at the intro screen - Serato is functional but none of the buttons, pads etc. light up correctly in response. This controller has been nothing but a nightmare!!

Now on hold to Denon Europe for the second time after being cut off after a 15 minute wait last time.
DJ Marv the Maverick 5:19 PM - 18 August, 2017
Quote:
Quote:
After a few weeks of no issues, last night the 8000 started acting erratically last night...

Both screens froze at the intro screen. It took me powering down several times for it to work.
Then, I started getting awful audio distortion through Serato even though the CPU usage bar was displaying around 25%.

Luckily, after restarting there were no more issues during the rest of the 6 hour set.


This is happening every single time I power up the unit now. Frozen at the intro screen - Serato is functional but none of the buttons, pads etc. light up correctly in response. This controller has been nothing but a nightmare!!

Now on hold to Denon Europe for the second time after being cut off after a 15 minute wait last time.


Ignore this if you have already tried

1. Factory reset in standalone

2. Reduce brightness of the controller

3. Change Platter LED to single

4. Different USB cable
deejayayup 11:16 AM - 19 August, 2017
Quote:
Quote:
Quote:
After a few weeks of no issues, last night the 8000 started acting erratically last night...

Both screens froze at the intro screen. It took me powering down several times for it to work.
Then, I started getting awful audio distortion through Serato even though the CPU usage bar was displaying around 25%.

Luckily, after restarting there were no more issues during the rest of the 6 hour set.


This is happening every single time I power up the unit now. Frozen at the intro screen - Serato is functional but none of the buttons, pads etc. light up correctly in response. This controller has been nothing but a nightmare!!

Now on hold to Denon Europe for the second time after being cut off after a 15 minute wait last time.


Ignore this if you have already tried

1. Factory reset in standalone

2. Reduce brightness of the controller

3. Change Platter LED to single

4. Different USB cable


1.Done

2.Done

3.Done

4.this is a problem with the unit when it's not even connected to Serato.
DJ Marv the Maverick 11:32 AM - 19 August, 2017
Are you still under warranty? Go via the sales outlet than Denon directly.
acemc 8:26 PM - 19 August, 2017
Quote:
This controller has been nothing but a nightmare!!

Sadly, I have to agree. Last night, about an hour into my set, I noticed the 8000 wasn't setting hotcues anymore. I thought it was strange, but just carried on playing. Bout 5 mins later, I suddenly couldn't select headphone cue on any of the decks. I switched over to the cdj's. Restarted the 8000 & all was back to normal again for the rest of the night. I blame the 8000 as that is the only thing I restarted, I didn't restart Serato, I didn't disconnect or even touch the usb cable either.
Jamez Brown 12:28 AM - 20 August, 2017
Yeah, im never buying Denon again, and ill be sure to warn all other dj's. Disgraceful. :(
Ragman 5:03 AM - 20 August, 2017
Quote:
Yeah, im never buying Denon again, and ill be sure to warn all other dj's. Disgraceful. :(

Well the Prime equipment is solid so I wouldn't put all of Denon down based on one piece of kit. That company has put out some good stuff. I do fill bad for you 8000 owners though. That's a huge fail for them.
Jamez Brown 5:18 AM - 20 August, 2017
Solid with Serato?
DJ Marv the Maverick 9:38 AM - 21 August, 2017
Many moons my slew of headaches and headaches with the 8000. I have to conclude that's it's the most unreliable piece of kit known to djkind

I was meant to close a block party last night. I'm talking super peak set.

I had every thing from freezing to distortion to unresponsive controller.

I did three restarts of controller and Mac

It was so bad that it cause Serato to stall. I even wanted to wing it by playing internally on the laptop but it didn't budget.

I was running visuals with Resolume for a few hours before my set using the same laptop and I stopped Resolume before my set because I didn't want any extra strain whilst djing.

In short I couldn't DJ. I had the SX years and never did I have any hiccups with it.

I am going back to pioneer controllers or DVS. I have given the Inmusics Denon MCX8000 a fair crack.

The worst part is that I'm at home now testing the controller and it's working fine again.
DJ Marv the Maverick 9:42 AM - 21 August, 2017
Serato forum admins what will it cost to implement an edit post forum? Do you need a gofundme to pay for it?

Budget = Budge

Many moons after
Chino 3:07 PM - 21 August, 2017
Quote:
I have to conclude that's it's the most unreliable piece of kit known to DJ kind


It took me a year to come to the same conclusion. The good news is that you can always sell the MCx8000 and buy a reliable controller instead!
DJ Tecniq 4:28 PM - 21 August, 2017
So sounds like there's quite a few issues with the mcx8000. I don't really care for the screens so how is the mc7000? Are there issues with it as well.
LJ_WOOLSEY 5:37 PM - 21 August, 2017
sounds like all inmusic junk. ns7ii was the same complete nightmare. won't touch inmusic stuff again they don't care.
acemc 12:28 AM - 22 August, 2017
Quote:
they don't care.

This ^^^^^^^^ is something that really get's to me.
By now Denon are well aware that it is more than "just a few" people experiencing the same issues, but they still just pretend like there's nothing wrong.
Prime stuff is still very new & hasn't had much 'airtime' yet. A lot can happen in a year, and if those units start giving hassles they won't be able to sweep it under the carpet so easily.
DJ Marv the Maverick 1:50 AM - 22 August, 2017
Quote:
Quote:
they don't care.

This ^^^^^^^^ is something that really get's to me.
By now Denon are well aware that it is more than "just a few" people experiencing the same issues, but they still just pretend like there's nothing wrong.
Prime stuff is still very new & hasn't had much 'airtime' yet. A lot can happen in a year, and if those units start giving hassles they won't be able to sweep it under the carpet so easily.


Why can't they sweep it under the carpet, they ve done it successfully for years. End of the day the user caves in selling or returning the product.

I'm moving on from this nightmare. I'm trying to get the Roland DJ 808 and if that proves difficult I will have no choice but to return to a pioneer product with tails between my leg. It will be the SZ2 which I have used in some venues. A bit too big than what I'd like but at least I'm comfortable that it will work right.
DJ_Dad 2:44 AM - 22 August, 2017
Chino,
I've been suffering for a while with the mcx8000 for a while now as well as you might have read some of my posts. While the freezing does seem to have gone away (for now) after I reduced the brightness and set the jog wheel lights to a single light, I still have distortion at 5ms after long sets.

I'm done. I am not even going to consider their Prime gear no matter how awesome it's supposed to be. How long before InMusic abandons those users as well. So many promises not delivered. Where is the "Prime" software they promised so long ago for the mcx8000 users??

Already ordered my Roland 808.
Chino 5:37 AM - 22 August, 2017
Quote:
Chino,
I've been suffering for a while with the mcx8000 for a while now as well as you might have read some of my posts. While the freezing does seem to have gone away (for now) after I reduced the brightness and set the jog wheel lights to a single light, I still have distortion at 5ms after long sets.

I'm done. I am not even going to consider their Prime gear no matter how awesome it's supposed to be. How long before InMusic abandons those users as well. So many promises not delivered. Where is the "Prime" software they promised so long ago for the mcx8000 users??

Already ordered my Roland 808.


Try raising the USB audio latency to 10ms. That MAY help BUT there have been reports of audio distortion even when the USB audio latency is set to 10ms or even 20ms.

I DEFINITELY feel your frustrations!! I tried everything I could think of to get the MCx8000 to work properly. I reported issues/bugs, sent feature requests, answered questions, contacted Denon DJ support directly but it didn't matter to the 'new' Denon DJ company. The bottom line is that it feels like the inMusic Brand parent company does NOT care about their customers!! I will tell you what inMusic Brand DOES care about & that is your $$$. Since inMusic Brand doesn't respect me as a customer then I will choose to spend my $$$ elsewhere!!

I personally buy & use all the equipment that I review! Nothing is ever 'loaned', sent or given to me. Good or bad I will always give my honest feedback on a product. Unfortunately, the MCx8000 turned out to be a lemon for me & many other owners/users.

Btw, I have had a GREAT experience with my Roland DJ-808. I hope that your experience is a positive one too! Good Luck!!
DJ Marv the Maverick 7:48 AM - 22 August, 2017
I don't think they do any road testing/stress testing. The response you get from the admin on the Denon Forums sometimes want me to lose my mind.

At this point I'm beginning to wonder why Serato as a company is partnering with a known company/brand with recurrent quality issues.

Imagine if I was new to Djing and my fist piece of gear was this. I wouldn't know what to make of it....i won't be in the wrong to think both software and hardware are not suitable for professional use.

Of course I know better, Scratch Live was my introduction to Serato and that product + Rane hardware was great.

Back in the days, Rane guys can troubleshoot Serato issues for you and vice versa.

I will not be buying any more InMusic products as my main djing device, that includes the new Rane stuff (funny enough I just copped an Akai Apc 40 MK 2). The pre inmusic Denon 6000 MK2 I also own is solid. I had to buy that in a hurry after my first bout of issues with the 8000. The issues disappeared after my initial tweaks only for it to reappear in the worst possible way...im front of a chanting crowd.
DJ Tecniq 4:32 PM - 22 August, 2017
Hey guys curious what OS X or OS are you all using? You all are having dropouts even with a high spec machine? Have they released any firmware to correct any of these issues?
akaTRAP 4:30 AM - 23 August, 2017
Crazy I'm still reading about issues and I have yet to have any issues whatsoever on Windows 10 (didn't have any on 8, either), 4710HQ, 8GB of RAM, 1.9.6 (no point in upgrading to 1.9.7), 256GB SSD. My latency is set to 1ms, and other than pitch drifting (which really shouldn't happen on a MIDI device, let alone a $1,300 controller), I don't have a single problem with my unit, and haven't since March. I'm also on the latest firmware.
acemc 11:12 PM - 23 August, 2017
Quote:
I have yet to have any issues whatsoever

Touch wood - Quick!!!
Mr Wilks 11:59 AM - 24 August, 2017
The only issues I've had are when using it with Serato.

USB Engine mode has been relatively trouble-free for me.
DJ Tecniq 4:32 PM - 24 August, 2017
Interesting Engine software is the more reliable choice and SDJ isn't...Pick up the pace Serato...😕
Chino 5:17 PM - 24 August, 2017
Quote:
nteresting Engine software is the more reliable choice and SDJ isn't...Pick up the pace Serato...😕


OUCH!! NEVER in my life or wildest dreams would I ever agree to this statement!!!! SDJ is 1000% WAAAAAAAAAY better than 'Engine' in every way!!!! I have used both programs extensively.

There IS always room for improvement when SDJ is compared to SSL, though.
Mr. Goodkat 8:23 PM - 24 August, 2017
Quote:
Quote:
nteresting Engine software is the more reliable choice and SDJ isn't...Pick up the pace Serato...😕


OUCH!! NEVER in my life or wildest dreams would I ever agree to this statement!!!! SDJ is 1000% WAAAAAAAAAY better than 'Engine' in every way!!!! I have used both programs extensively.

There IS always room for improvement when SDJ is compared to SSL, though.


again he's right about 10% of the time, disregard any opinions and 99% of fact presented by techniq
Mr. Goodkat 8:25 PM - 24 August, 2017
should be 1% not 10%, added a zero
DJ Tecniq 10:12 PM - 24 August, 2017
I think you guys "missed" what I was trying to say I meant from this entire thread users have had better luck with engine compared to Serato. I have not even used this product...lol don't speak so soon.
DJ Tecniq 10:13 PM - 24 August, 2017
Quote:
The only issues I've had are when using it with Serato.

USB Engine mode has been relatively trouble-free for me.
I was simply replying to this comment...🙄
DJ Tecniq 10:16 PM - 24 August, 2017
Quote:
again he's right about 10% of the time, disregard any opinions and 99% of fact presented by techniq
Well if you paid attention to the comment I was was replying to before me you wouldn't get so misunderstood. You got it twisted bruh😂
DJ JulioYEG 11:51 PM - 24 August, 2017
I was about to purchase this product then I came across some issues people were having with the unit. im scared to buy it now any word on whether these issues have been fixed in a firmware update if not I will be buying the mc7000 instead
DJ JulioYEG 11:53 PM - 24 August, 2017
Quote:
so how is the mc7000? Are there issues with it as well.
want to know this aswell
Mr Wilks 10:19 AM - 25 August, 2017
Quote:
Quote:
nteresting Engine software is the more reliable choice and SDJ isn't...Pick up the pace Serato...😕


OUCH!! NEVER in my life or wildest dreams would I ever agree to this statement!!!! SDJ is 1000% WAAAAAAAAAY better than 'Engine' in every way!!!! I have used both programs extensively.

There IS always room for improvement when SDJ is compared to SSL, though.


Serato is way better but I've never ad an issue under Engine mode yet with Serato I get the distortion over a few hours and the odd screen glitch when I was on Windows.

Engines simplicity leaves it a more reliable option when critical sets are needed.
Mr Wilks 10:29 AM - 25 August, 2017
In the 14 months I've had it I've had three major showstoppers (that's three too many) but was all unser Serato.

The distortion issues lie within the Serato ecosystem as I switch to Engine and they disappear. You can adjust the latency slider in Serato and it fixes it temporarily which means it's a Serato issue.

The other problem was the right screen frozen in Serato. I switched to Engine and continued normally which to me, points to a Serato issue if Engine still carries on.

Other that a mini freak out with the MIDI controls doing random things in Serato halfway through a set, it's been pretty trouble free on Mac. When I was on Windows at the very start, I had many issues with the screens and them freezing etc.

It's had it's faults that hasn't been addressed but feel the blame should be equally split between software and hardware manufacturers. It's been unpredictable in Serato for me and could say, with Engine being as basic as a CDJ1000, it's had little to actually go wrong.
Numark
NumarkCorey 5:39 PM - 25 August, 2017
Hey, everyone!

Denon DJ here! I see there's been some concern about MCX8000 stability (screen freezing, distortion, dropouts) and I'd like to help set the record straight.

First off, the MCX8000 is a beast. It pushes a lot of boundaries being both a standalone player and a first-class Serato controller with dual-displays, and that performance can be fairly taxing on any system. Above all else, we see a lot of issues related directly to poor system maintenance, and (not specifically directed to anyone here) poor understanding of one's own DJ system.

I have no doubt that most of you here have a solid understanding of the relationship between Serato and your controller and the basics of computer performance and maintenance. But nevertheless, this is a public forum and one poster's misunderstanding can be the red herring that turns a collaborative community into an angry mob.

Below I'm going to share a few guides specifically for the MCX8000 that dive into some simple troubleshooting and tips on enhancing performance, both for your computer (Mac or Windows) and the MCX8000. These are all based on cases that our support team resolves on a regular basis.

Getting Rid of Freezing, Distortion, Dropouts and other Performance Issues -
denondj.com
Optimizing Performance and Improving Latency -
denondj.com

And of course, Serato has some great in depth guides on system optimization that should not be left out of any conversation about performance:

Mac OS X - support.serato.com
Windows - support.serato.com

Most importantly, I'd also like to point out that turning down screen brightness has been recognized as a reliable way to correct any freezing or display issues and we recommend that everyone try this first before any other troubleshooting. Even just adjusting down to 90% can have a meaningful impact on performance. For most, myself included, 100% is too bright anyway.

If it does not resolve the problem immediately, please contact our support team to take a closer look. They can recommend service if necessary which will absolutely resolve the behavior. Link to our support contact below:

Denon DJ Support - denondj.com

If you're having other difficulties that weren't discussed here or resolved through the guides above, I would also encourage you to contact our support team directly so they can work with you one on one. While erratic behavior, freezing, distortion/noise, etc. can seem like common problems, these are more often only symptoms. Just like you wouldn't rely on WebMD to correctly diagnose a cough, posting on a public forum will not always yield a helpful solution (though big thanks to everyone trying to help!).

In any case, thank you all for your patience and interest in Denon DJ! I hope this helps some of you get up and running!
DJ JulioYEG 7:22 PM - 25 August, 2017
Quote:
Denon DJ here! I see there's been some concern about MCX8000 stability (screen freezing, distortion, dropouts) and I'd like to help set the record straight.

hey Corey thanks for ur response. I was wondering if you could address a couple things for me. if I were to be buying the mcx8000 itd be used off of somebody but that's concerning hearing about all these units being lemons and not functioning properly without being able to return it is uneasy. Also would the Serato flip and other products be able to be reset for when I purchase it? and if I have issues since I purchased the product used will that affect my customer service/service requests to fix the issue if it is there
acemc 4:15 AM - 26 August, 2017
Hi Corey. Thanks for chiming in here. It's nice to be able to talk to Denon staff on a platform where I can actually say what I want without my posts being edited. I appreciate all your input here, but there is an issue with these units that you seem to completely ignore & I personally feel should be addressed. The screen freezing issue has been positively proven to be a hardware fault. My unit (and many others) have experienced constant screen freezes until we set the brightness of the display down to a maximum of 90% as well as having to change jog led to 'single'. Whilst I understand that there are many instances where user error will be the cause of problems, this is a common problem that too many have experienced for the blame to be put on us. I would personally have a lot more respect for the Denon brand if they would actually do the right thing & admit that there are units out there that have screen freeze issues when display brightness is on 100%. Rather address the issue than trying to keep it under wraps & dissapointing new customers. To anyone considering to purchase a 8000, it's a fantastic unit. However, it's a hit & miss situation. You could get one that is absolutely perfect or u could get a lemon. Since I've set my units displaybrightness down, my unit has been running perfect 95% of the time.
Chino 3:32 PM - 26 August, 2017
Quote:
However, it's a hit & miss situation. You could get one that is absolutely perfect or u could get a lemon.


EXACTLY!!
My clients do not care about what fancy new controller I am using. They care about having their songs played WITHOUT distortion, freezes, dropouts etc.

Personally, I do NOT gamble with my clients' events. If a piece of hardware is unstable, unreliable and/or faulty then I sell it and use something else.
DJ JulioYEG 8:01 PM - 26 August, 2017
thank you all for your responses you have helped me reach my decision not to take a risk
eugguy 3:57 PM - 27 August, 2017
I've had the MCX8000 for over an year now. I've never had a moment where I felt like I actually liked the thing. Great that somebody from Denon is visiting here, however, the 8000 over the past year has gotten alot more bad reviews and overall disappointing play than anything else. I've had the "system" freeze up on me multiple times. Running a top-end MBP, updated firmware etc. Optimized to run SSL/SDJ and such. Froze up both using just the USB/Engine and also with SDJ. Just overall a disappointing purchase overall, and makes you REALLY question anything else that comes after, etc, the Prime series, lol, joke.
DJ Tecniq 5:35 PM - 27 August, 2017
Yeah I've reconsidered I no longer want a Denon product or 4 channel controller. I need two channel w/DVS so I'm waiting for the Mixars Primo or Roland 505. I want more room for my Technics so I'm going with a 2 channel may be later than I wanted to wait but I really don't see myself needing 4 channels. I can't believe a 2 ch controller w/DVS support is just now being released...long overdue I'd say.
akaTRAP 4:39 AM - 28 August, 2017
Starting to wonder if any of these issues are Mac-related, since I haven't had a single issue running Windows 8.1 or Windows 10.
DJ Tecniq 8:37 AM - 28 August, 2017
Quote:
Starting to wonder if any of these issues are Mac-related, since I haven't had a single issue running Windows 8.1 or Windows 10.
I'd say prob Sierra related. I've been seeing a lot of issues w/Sierra and Serato. Sierra eats the shit out of CPU I'm sitting comfy on Yosemite still.
The Funk Society 1:34 PM - 28 August, 2017
Thanks @NumarkCorey, some good tips there.
acemc 9:27 PM - 28 August, 2017
Quote:
Starting to wonder if any of these issues are Mac-related

I've had times when just switching on the unit, the screens have failed to do anything.
Wasn't able to select line/phono, unable to select decks or get into the utility settings, I've actually even had two different times when audio from my turntables wouldn't come through (no input/output). This is all without it connected to a computer. A restart / multiple restarts have eventually got things back to normal again. Fortunately the biggest issue I had (constant mid-set screen freezes) has been resolved by changing the Jog led & display brightness. Anyways the point I'm trying to make is that, perhaps with Serato related problems, but in my case I really doubt this is a mac issue.
DJ Tecniq 9:30 PM - 28 August, 2017
Quote:
Quote:
Starting to wonder if any of these issues are Mac-related

I've had times when just switching on the unit, the screens have failed to do anything.
Wasn't able to select line/phono, unable to select decks or get into the utility settings, I've actually even had two different times when audio from my turntables wouldn't come through (no input/output). This is all without it connected to a computer. A restart / multiple restarts have eventually got things back to normal again. Fortunately the biggest issue I had (constant mid-set screen freezes) has been resolved by changing the Jog led & display brightness. Anyways the point I'm trying to make is that, perhaps with Serato related problems, but in my case I really doubt this is a mac issue.
^ And that's why I'm waiting for the Mixars Primo...that pretty much just sealed the deal. If firmware can't correct that then that's a problem.
acemc 9:33 PM - 28 August, 2017
Mixars Primo - does it have DVS capability?
acemc 9:36 PM - 28 August, 2017
Sorry just checked, it does!!
Nice little unit. Even the Quattro mixer looks very nice!
Wonder when it'll be available?
DJ Tecniq 11:59 PM - 28 August, 2017
Quote:
Mixars Primo - does it have DVS capability?
Don't even consider it. I just got word from AgiProDJ Mixars has no official ETA of arrival and they have cancelled all backorders. I even tried to preorder it just now...no dice. A 2 channel controller w/dvs is LONG overdue...I'm fucking sick of 4 channels...just give me a 2 channel w/dvs and i'm golden. More room to work with. Damn shame I could of got it discounted for $527 preorder :( Not happy with Mixars at the moment :/
DJ Tecniq 12:01 AM - 29 August, 2017
Quote:
Sorry just checked, it does!!
Nice little unit. Even the Quattro mixer looks very nice!
Wonder when it'll be available?
Chatted with Agiprodj staff he said Quatro is scheduled around October.
DJ Tecniq 12:03 AM - 29 August, 2017
Quattro ships Oct 27th www.agiprodj.com
Numark
NumarkCorey 5:13 PM - 29 August, 2017
Hi again!

Quote:
Whilst I understand that there are many instances where user error will be the cause of problems, this is a common problem that too many have experienced for the blame to be put on us.


You are absolutely right. It was not my intention to "blame" anyone for screen freezing or any other issue. My goal is to direct the right people to the right information for the right reasons, and I apologize if that came off as pointing fingers or was muddied by the more general advice in the beginning of the post. Screen freezing that is resolved by adjusting the display brightness is a more distinct behavior and shouldn't require further optimization or troubleshooting on the users end unless they are experiencing other performance issues.

Quote:
Great that somebody from Denon is visiting here, however, the 8000 over the past year has gotten a lot more bad reviews and overall disappointing play than anything else.


I know this seems like a lot of problematic behavior, but the reality is that there is a very small and focused sampling of MCX8000 users here. The majority of user experiences and reviews have been very positive, and the rest are based on either one-off problems or misconceptions of product features. While I'd like to think those happy product owners would grace each online community to assist other users (and there are some here!), the truth is that most would more rather be out using the product than just talking about using the product. I, for one, would not start perusing user forums unless I was having trouble with something.

While that sounds grim, it's an opportunity for us to connect with that smaller percentage of users and improve their experience in any way we can.

If anyone is still uneasy about the freezing fix, I'd urge you to please contact your nearest support team so we can work with you more closely on the matter.

Quote:
Starting to wonder if any of these issues are Mac-related, since I haven't had a single issue running Windows 8.1 or Windows 10.


While we haven't had any issues related directly to a particular OS (Mac or Windows), it's no secret that some may handle better than others. My general rule of thumb is to stay away from every year's shiny new OS, at least for a little while. It almost never improves anything for DJ and audio performance, but it will add a bunch of features and junk you'll never use. If it's not broken, don't fix it.

If you do upgrade, at least do a clean install. On several occasions, I've seen a clean install correct a host of performance issues after an upgrade.
DJ Tecniq 7:41 PM - 29 August, 2017
Quote:
While we haven't had any issues related directly to a particular OS (Mac or Windows), it's no secret that some may handle better than others. My general rule of thumb is to stay away from every year's shiny new OS, at least for a little while. It almost never improves anything for DJ and audio performance, but it will add a bunch of features and junk you'll never use. If it's not broken, don't fix it.

If you do upgrade, at least do a clean install. On several occasions, I've seen a clean install correct a host of performance issues after an upgrade.
This dudes well informed I've always believed that a new OS X just adds more cpu strain. While it is more advanced it also calls for more processing power. I've been sitting comfortable on Yosemite still..call me old fashioned but it's rock solid and quite a decrease in cpu. It's like mixing an outdated computer with new software...they don't exactly mix. With new software comes bugs I choose to always hold off. I don't need a new mac w/touchbar my Mid 2014 mbp is already a beast and considering the issues w/serato & the touchbar macs...no thanks.
Zoop 2:21 AM - 2 September, 2017
I'm running SDJ on a very beefy and clean W7 laptop with 24 gb RAM with all songs on a separate in SSD and did all the hints and tips and still, with out any warning, the screen freez problem occurs 1 out of 2 nights playing out (3-4 times a week).
Bij now there should be any knowledge on these issues, a direction of where the 'bottleneck' is.
Time to stop talking (1 year) and do the job that's necessary if you produce and sell topnotch, serious products!
DJ Marv the Maverick 3:03 AM - 2 September, 2017
you've got options

1. send back to shop if still under warranty for repairs

2. flog on eBay

3. Trade it in for the 7000. I haven't heard many issues with it except for some people saying the "mic is too hot" but that's a simple fix with a mic attenuator.

I did give the unit benefit of doubt, I had mine for roughly 10 months. The last time I used it it was totally unplayable and I felt like smashing it.

I contacted the shop I bought it from to have it looked at but didn't go through with the warranty repair as I'd lost confidence in that particular model. So I sold the 8000 at around half the price I bought it new. I just needed it gone. I would have given it out for free.

I have a Pre InMusic Denon MC6000Mk2 controller which I use for gigs for now why I wait for my next main controller to be delivered.

My experience with InMusic products hasn't been stellar, I have a Numark Orbit that the wireless Dongle just stopped working. It still works via USB connection but that defeats the purpose as the reason I bought it was to take advantage of the wireless function.

I have an Akai Apc 40 MK II and is a great unit. I use it for Resolume Avenue.
acemc 1:25 PM - 3 September, 2017
Quote:
Bij now there should be any knowledge on these issues, a direction of where the 'bottleneck' is.
Time to stop talking (1 year) and do the job that's necessary

Denon are the biggest bullshitters & most spineless company I have ever dealt with. No matter how many people complain, they just shrug it off & say it's not that many compared to how many they've sold. They don't seem to realize that even just a few (although there's actually a lot more) is a few too many!! They will drag this out for as long as they can because they want warranties to expire. They won't acknowledge there's an issue even thought there's loads of video's and people complaining about the same thing. Over a year & a half later - still nothing about the ethernet port for DMX, no Prime integration. Denon do nothing but talk shit!
DJ Marv the Maverick 1:28 PM - 4 September, 2017
Took delivery of the Roland DJ 808 today. I sold the 8000. Tbh I would have thrown it in the trash but great that I was able to get some money back...about 1/2 original price I paid last November.

Unfollowing this thread now as I won't want any reminders of the bad times.

Hopefully I won't have to start a new one to moan about the 808 (touch wood)

Peace
RodrigoM 2:36 PM - 9 September, 2017
Wow, Ive read all the comments.
recently, 1 week ago exactly I buy my unit.
I play 5 times, sets about 3 hours. I have no problems at all. But if you try to analize the firts know problem of the unit (screen freeze). it seems to be a energy and temperature issue.
Turn down the brightness of the screens and change the ilumination around the jog, make the controller use less energy.
Another things to consider is the unit is pretty slim, so there's no room for a fan inside.
Im gonna try and experiment, and work in my studio with the max temperature than I get in the room with a stove.
All the posibilities are necesary to be consider. I hope not regret about my purchase.
DJ Marv the Maverick 3:21 PM - 9 September, 2017
Quote:
Wow, Ive read all the comments.
recently, 1 week ago exactly I buy my unit.
I play 5 times, sets about 3 hours. I have no problems at all. But if you try to analize the firts know problem of the unit (screen freeze). it seems to be a energy and temperature issue.
Turn down the brightness of the screens and change the ilumination around the jog, make the controller use less energy.
Another things to consider is the unit is pretty slim, so there's no room for a fan inside.
Im gonna try and experiment, and work in my studio with the max temperature than I get in the room with a stove.
All the posibilities are necesary to be consider. I hope not regret about my purchase.


You might actually have a good unit. When i had issues i had a local store and they said no one has complained or returned their unit.

Could just be some lemons.

Its actually a great controller as per feature set. I miss the screens and the solid construction. Mine was just buggy and misbehaves at the worst possible times.
deejayayup 5:32 PM - 9 September, 2017
I finally sent my unit off for repair, luckily within a few weeks of the warranty end date. It got to the stage where Engine no longer works at all. I'm tempted to sell it as soon as I get it back.
RodrigoM 12:56 PM - 10 September, 2017
Well, yesterday it was my firts set in hybrid mode, channel 1 and 2 with Engine, channels 3 and 4 with Serato.

after 30 minutes, Serato was freeze, and the controller lost the conection for about 20 seconds. the screen in the latop was freeze, and the screens in the controller only display the MCX8000 logo. the audio was lost.
After 20 seconds aprox, the signal come back, and the screens are pretty laggy. Serato work with lag for about 2 minutes, then start to work normal.

All this happend in my studio. in a real scenario, would have been embarrassing. even with the option to change to Engine.

It seems than Denon needs to work with a proper team of developers.
All this situations can be fix with a good firmware. I dont think this could be a hardware problem.

Is very annoying, than Denon will let 9 months pass since its last statement, and did nothing to get some update to improve the perform of the hardware.
not to mention, than Engine looks like a useless beta.

Im pretty disappointed about the company than I love, when in 1995 I get my firts profesional cd player the DN 2000F.

apparently they preferred to put all their efforts in his prime series, and drop users of the MCX8000.
akakak 12:21 PM - 12 September, 2017
Quote:
Took delivery of the Roland DJ 808 today. I sold the 8000. Tbh I would have thrown it in the trash but great that I was able to get some money back...about 1/2 original price I paid last November.

Unfollowing this thread now as I won't want any reminders of the bad times.

Hopefully I won't have to start a new one to moan about the 808 (touch wood)

Peace


Are you happy with the 808? I like the look of it, but worry I will miss the screens.
DJ Marv the Maverick 12:01 PM - 13 September, 2017
Quote:
Quote:
Took delivery of the Roland DJ 808 today. I sold the 8000. Tbh I would have thrown it in the trash but great that I was able to get some money back...about 1/2 original price I paid last November.

Unfollowing this thread now as I won't want any reminders of the bad times.

Hopefully I won't have to start a new one to moan about the 808 (touch wood)

Peace


Are you happy with the 808? I like the look of it, but worry I will miss the screens.


So far so good. Delighted.
acemc 3:19 AM - 17 September, 2017
"I dont think this could be a hardware problem." it actually is!!! Last night (Friday night) at the club, my left hand screen froze again. I switch it on today (Saturday)......... screens just stay on Denon logo. I have no USB access (engine mode) and the left screen seems to flicker & brightness/ intensity seems erratic!! Denon fucked us properly!!! It's not firmware, that's why they haven't released anymore updates - coz updates don't solve hardware isssues!!!
DJ Marv the Maverick 7:17 AM - 17 September, 2017
Quote:
"I dont think this could be a hardware problem." it actually is!!! Last night (Friday night) at the club, my left hand screen froze again. I switch it on today (Saturday)......... screens just stay on Denon logo. I have no USB access (engine mode) and the left screen seems to flicker & brightness/ intensity seems erratic!! Denon fucked us properly!!! It's not firmware, that's why they haven't released anymore updates - coz updates don't solve hardware isssues!!!


I wonder what Seratos opinion is on this issue? The primary reason we buy all these toys is because of your software. You should share some of the responsibility too. Denon is giving customers a run around by not accepting that there is anything wrong.

Serato, Can you engage with them to find out what's going on?

Imagine someone had the nads to say that "it's only a minority of people having problems" on their denon forum.

Do you ask the hardware guys questions before selling them the licence? Do you do any testing yourself or you only get 5 minutes with the device to shoot the promo video?

First impressions don't mean much again...im sure a Casio calculator will run Serato DJ for 5 mins to shoot a YouTube promo video.

Its time to differentiate the product lines Serato.

Have a Serato DJ Pro with one hardware partner, I don't care which one, lock yourself up in room with them. Design the hardware and Serato DJ Pro from ground up specially for that unit.

Test the unit and software for months, release it, I will gladly pay top dollar for that.

Borrow a leaf from Google with the Nexus line.

I'm going to email all the dj blogs today to raise issue with them, they only post initial impressions and never ever go back to review after months.

Be careful about blogs, I don't even know which of them is a working DJ...Mojaxx aside.

You should read the Denon Prime thread, littered with issues already and that's supposed to be what we should change our rider to. Lol.

I also noticed that they seem to answer Prime questions in a more sensible way than the "it's your fault" response for 8000 users. I'm guessing a 6000 euros spread gets you VIP status.

InMusic Denon FFS you could have really made a dent on pioneerDJs stronghold
DJ Marv the Maverick 10:29 AM - 17 September, 2017
Any wonder why they didn't give Laidback Luke the MCX8000 for this?

Watchwww.youtube.com
NUdisc0 1:58 PM - 18 September, 2017
Why would it be Serato's fault that Denon' s products have problems with their hardware. Serato is software. Sure, they partner with a lot of hardware manufacturers, some good. Some not so good. The hardware issues with the 8000 could be isolated to one unit or a production batch. Serato wouldn't know. Those questions should go to Denon directly or the store that the 8000 was purchased from. There is a warranty isn't it?
DJ Marv the Maverick 4:53 PM - 18 September, 2017
Yup there is warranty. Another user in this thread returned his unit more than 3 times within said warranty period. Does that instill any confidence.

Warranty postage is at your own cost in this day of online shopping, even if you buy at a brick and mortar shop you still have to drive down and make time to return unit.

never said it's Serato's fault but wouldn't it be nice if they did their own research or something before licensing.

Example that last gig I had with the 8000 before getting rid of it, one of the djs that suffered issues with it didn't say "hey this denon is buggy as hell" no he said "why is Serato so unstable, can I just use my USB in the Controller" to which I replied "I wouldn't advise that".
I did try to tell him that it's the controller acting up not Serato.

But who knows what he took from that encounter

Fine it's just one person, but that's how these things start.

If you have a peep at the Denon forums you will see that the 8000 thread is quite long. Maybe it's a production batch or just the unit I had,but it sucks if you are the one with issues.

I have other Denon products that give me no issues, I had to buy the 6000MK2 as an emergency portable back up solution when I considered sending the 8000 for warranty repair.

I really liked the build quality of the controller but hated the bugginess which cost me a set and loads of anxiety.
NUdisc0 6:52 PM - 18 September, 2017
I recall my first Denon cdj. It was the DN-2700F. It was buggy as hell. It would stop whenever it wanted to. The Denon stuff has been a hit/miss kind of deal for me. I think the mc6000mk2 is a good buy. It is old and has been tested. I am myself thinking of getting it. I ordered a,mc4000 too.
deejayayup 8:02 PM - 18 September, 2017
Quote:
I switch it on today (Saturday)......... screens just stay on Denon logo. I have no USB access (engine mode)


This is exactly what happened to me. It got to the stage where no matter how many times I turned the unit on and off, I was unable to use Engine and/or the screens.
Versipellis 5:27 PM - 19 September, 2017
Well, have an issue. My power button doesn't work anymore. If I plug my power cable in, it turns on, regardless of whether the power button is pressed in or not. Unplugging my power cable is the only way to "turn off" my MCX8000.

Anyone else?
skinnyguy 6:36 PM - 19 September, 2017
my power button is always in the "on"position. i just unplug the strip that the mcx is plugged into.
NUdisc0 7:30 PM - 19 September, 2017
That's a feature. My urei 1620 and Bozak did not have a power button. It prevented folks from turning off the music by accident.
DJ Marv the Maverick 9:26 PM - 19 September, 2017
Quote:
That's a feature. My urei 1620 and Bozak did not have a power button. It prevented folks from turning off the music by accident.



ha ha. for real?

Quote:
my power button is always in the "on"position. i just unplug the strip that the mcx is plugged into.



Quote:
Well, have an issue. My power button doesn't work anymore. If I plug my power cable in, it turns on, regardless of whether the power button is pressed in or not. Unplugging my power cable is the only way to "turn off" my MCX8000.

Anyone else?


Makes 2 of you, must have got it from the "same batch" or "production line"

Jokes aside, if you are still under warranty send it in.

Thats one way for the manufacturers to get feedback about product quality or lack of it.
acemc 10:04 PM - 19 September, 2017
Quote:
My power button doesn't work anymore. If I plug my power cable in, it turns on, regardless of whether the power button is pressed in or not.

I've read other complaining about this too, sadly you're not the only one.
The Funk Society 11:14 AM - 20 September, 2017
Today I traded-in my MCX8000 for a XDJ-R2...

I purchased the MCX at the BPM Pro show almost a year ago. I think there has been 1 update to fix a couple of bugs since then.

My main reason for buying the controller was to use Engine as a back up, but I can't rely on it.

A bit drastic I know, but I've lost all faith in Denon... Such a shame.
mixgoonie 2:26 PM - 20 September, 2017
Let us know if according to you, the sound is better on the R2 than the MCX8000.
deejayayup 1:54 PM - 5 October, 2017
Just found out Denon can't repair my controller so they are sending me a brand new one to replace it. I'm gonna sell it and get a 505 or an SR2.
Chino 4:59 PM - 5 October, 2017
Quote:
Just found out Denon can't repair my controller so they are sending me a brand new one to replace it. I'm gonna sell it and get a 505 or an SR2.


WOW! Please do a product review of whichever controller you decide to buy. I like to hear direct owner/user feedback from DJs who actually buy & use these products at gigs.
DJ Marv the Maverick 6:36 PM - 5 October, 2017
Quote:
Just found out Denon can't repair my controller so they are sending me a brand new one to replace it. I'm gonna sell it and get a 505 or an SR2.


Is the 202/505 shipping yet?
DJKayce 1:10 AM - 6 October, 2017
Quote:
Quote:
Just found out Denon can't repair my controller so they are sending me a brand new one to replace it. I'm gonna sell it and get a 505 or an SR2.


Is the 202/505 shipping yet?



Not yet for Roland 202/505. Only ones shipping now are DDJ-SR2 & Numark NS6 MK2.
It just amazes me how Pioneer introduces their products and right afterwards, it starts shipping. Like the new DJM-S3, HDJ-X10/7, DJM-750MK2, XDJ-RX2, DDJ-SR2 all in stock everywhere as I write this. They are super fast with their production units.
DJKayce 1:16 AM - 6 October, 2017
Also Pioneer DDJ-XP1is shipping now. I swear they are freaky fast with their productions.
DJ Marv the Maverick 6:33 AM - 6 October, 2017
yeah that's the edge Pio has, unlike some other manufacturers that announce stuff and then there is a waiting period of close to two years.
skinnyguy 6:40 PM - 6 October, 2017
maybe Pio manufactures a bunch of them before announcing it. and they're just good on keeping things secret.
DJKayce 1:22 AM - 7 October, 2017
Quote:
maybe Pio manufactures a bunch of them before announcing it. and they're just good on keeping things secret.


I guess so.
DJ Tecniq 7:33 PM - 7 October, 2017
I got the SR2 and wow do I love it there's tons of settings to tweak it including jogwheel, xfade cut and what is so dope the LED ring dimmers when the channel is down when the channel is up it lights back up. Big improvement and the jogwheels feel so much better. Soundcard sounds really good esp the master xlr out.
deejayayup 9:18 PM - 7 October, 2017
Quote:
I got the SR2 and wow do I love it there's tons of settings to tweak it including jogwheel, xfade cut and what is so dope the LED ring dimmers when the channel is down when the channel is up it lights back up. Big improvement and the jogwheels feel so much better. Soundcard sounds really good esp the master xlr out.


Sounds great! How does the sound compare to the original SR? What is it about the jogwheels that you feel has improved?
DJ Tecniq 9:37 PM - 7 October, 2017
Quote:
Sounds great! How does the sound compare to the original SR? What is it about the jogwheels that you feel has improved?
I have used the original SR this one sounds twice as better. The jogwheels look slightly bigger but maybe it's just me and the sensitivity can be changed for the jogwheel in the settings (not positive if the original SR could do that) as for the pitch slider it feels great and smoother than the old SR. Overall I feel this will be the clear winner in the 2 ch/DVS market. It is so light even with my Odyssey case. I will try and do a full review on it there's a lot of things it can do that the old SR can't. Check the manual online.
NUdisc0 1:51 PM - 8 October, 2017
How is the pitch control on the SR2. Does it allow you to dial 0.01% increments precisely? I hate autosync. I am interested in the SR2 based on your comments.
deejayayup 7:27 PM - 23 October, 2017
Finally sold this controller. I feel liberated!!
akakak 7:29 PM - 23 October, 2017
Quote:
Finally sold this controller. I feel liberated!!


What are you getting instead?
deejayayup 7:38 PM - 23 October, 2017
Quote:
Quote:
Finally sold this controller. I feel liberated!!


What are you getting instead?


I'm 90% sure I'm gonna get the DJ-505. If not, the SR2.
DJ Marv the Maverick 10:00 PM - 23 October, 2017
Loads of potential but sub par QC.

Maybe they will get it right with the MKII.

MK2 with that multicore processor they have in the SC5000 will be neat.
Scooter Jackson 3:06 PM - 26 October, 2017
Quote:
Loads of potential but sub par QC.

Maybe they will get it right with the MKII.

MK2 with that multicore processor they have in the SC5000 will be neat.



won't matter if they can't write a half decent piece of software to go along with it. Engine (old and new) is crap.
djbrulafu 9:44 PM - 15 November, 2017
I switched to seeing what VDJ was like as a change.

Never once have I had any issue with the 8000 and the software.

Serato is a different story - Weird!
mixgoonie 6:15 AM - 16 November, 2017
Someone on Audiofanzine french forums found a solution for all the people with issues with Serato and this device, downgrade to 1.8.

Any higher version seems to be cause an issue.

I don't have the device but I wanted to share this information.
akaTRAP 9:03 AM - 16 November, 2017
Quote:
Quote:
Loads of potential but sub par QC.

Maybe they will get it right with the MKII.

MK2 with that multicore processor they have in the SC5000 will be neat.



won't matter if they can't write a half decent piece of software to go along with it. Engine (old and new) is crap.


Engine and Engine Prime are both hot garbage. idk how they expect people that aren't playing a very specific genre with little-to-no BPM variations to spin with such bullshit. The fact that Rekordbox is not only better than Engine Prime in almost every way, but is also backed by a company with better customer support is all the reason why I suspect Denon DJ will ultimately fail at taking over high-end booths.
DJ Marv the Maverick 10:53 AM - 16 November, 2017
I know past behaviour can predict future behaviour. I didn't have a great experience with Engine 1.5 and the Denon MCX8000 but I just bought two SC5000.

Comparing Engine Prime 1.0.0 to Rekordbox 5.x.x is not a fair fight imho. I remember the earlier version of Rekordbox.

I have given Denon DJ one more chance. So far since release Firmware of the SC5000 have been updated a few times.

Engine Prime hasn't been updated yet I know but even if the current one is a beta the potential is there.

One question if the SC5000 was a Pioneer release I'm very sure it will cost at least 3 grand a unit.

I bought the SC5000 and I'm using it with my Rane 62 in standalone. So far my experience has been great.

What can really make it a better experience is 100% functional library transfers eg Serato Library / Rekordbox Library / Traktor Library / Virtual DJ Library to Engine Prime with Cues, Loops, Beatgrid, Ratings etc.

So far one can use a Rekordbox stick in the players which I think is imperative for DJs with Rekordbox sticks.

Serato library is readable in the Engine Prime but for some reason when export a Crate or Tracks my cues from Serato doesn't show up. Other users on the forum have been able to get their cues and loops to show up. I'm still exploring why mine isn't showing up.

They have everything to lose with this #changeyourrider movement because if they drop the ball on this one...they should just drop the Denon DJ line and focus on home theater stuff.

PS
I also noticed a "friendlier" support on the denon dj forum recently. The official guys are more friendlier and less short fused... unlike P from Pioneer.

My 0.02cents
acemc 8:10 PM - 16 November, 2017
Quote:
I also noticed a "friendlier" support on the denon dj forum recently. The official guys are more friendlier and less short fused... unlike P from Pioneer.

That's more than likely only coz you're singing their praise right now. Start moaning about something they can't solve, then all goes back to the shit.
DJ Marv the Maverick 9:18 PM - 16 November, 2017
Quote:
Quote:
I also noticed a "friendlier" support on the denon dj forum recently. The official guys are more friendlier and less short fused... unlike P from Pioneer.

That's more than likely only coz you're singing their praise right now. Start moaning about something they can't solve, then all goes back to the shit.


Not exactly all praises I've had questions about the SC5000 and I didn't get that usual run around of "it's your fault". The query was answered and in a knowledgeable way.

Hell I even made some suggestions about the Rane 72 and the support guy said he will pass it on.
Scooter Jackson 7:23 PM - 17 November, 2017
The fact that they still won't actually discuss the issues (bugs, never added features that were promised, etc) with the MCX8000 and the Engine version for it clearly proves they don't care about their customers, all they do is kick the can down the road. As soon as they start slipping on the current "flagship" gear, good luck getting any help from the company.

I let everyone I know that asks about my controller just how CRAP denon is as a company to it's customers, and always recommend other options that aren't tied to InMusic. From streaming sets to big gigs, I let people know how I feel about em every single time
akaTRAP 12:24 AM - 19 November, 2017
I find it funny that even Pioneer has better customer support than Denon. Denon's is laughably bad.
akaTRAP 12:25 AM - 19 November, 2017
I find it funny that even Pioneer has better customer support than Denon. Denon's is laughably bad.
Ragman 5:08 AM - 20 November, 2017
Matrix
Scooter Jackson 3:58 PM - 4 December, 2017
"Just addressing at this point those who’ve expressed an interest in being considered for beta-testing - I am speaking both with the Development and Product Team this week regarding this specifically and will report back on how things are shaping up. Thanks for your patience Paul"


MORE BS from denon... It took them a YEAR to even get to beta-testing... WTF


I gotta get rid of my MCX8000, but I'd feel bad selling it to somebody knowing that denon will never do right by it
acemc 9:01 AM - 5 December, 2017
Who's gonna do the beta testing? Only the fan boys that suck Denon's proverbial dick!!
Then...... gonna do "beta testing" for another year and then say sorry guys, we just weren't happy with the way the new software functioned, so we didn't release it. Your unit is already 3yrs old. We can't continue to support old products!! We gotta move forward! Buy a SC5000!
The way they have handled things with the 8000 owners has done far more damage to their reputation than they realize. I'm at the point now where I've actually developed a hatred for Denon!!
Chino 3:49 PM - 5 December, 2017
Quote:
The way they have handled things with the 8000 owners has done far more damage to their reputation than they realize.


+1000!!! It caused me to sell my MCx8000 & buy a competitor's controller instead. I also have servere reservations about buying any other products under the inMusic Brand corporate umbrella.
Scooter Jackson 5:13 PM - 5 December, 2017
I'll NEVER buy another denon product ever. I don't care what anyone's rider says. Every young DJ that asks me about gear gets told to stay away from Denon too. I send them towards Pio, Roland, and Reloop. I don't even recommend new Numark ish since it's InMusic too.

InMusic should step in and get Denon to fix up, because it's going to affect their other brands more and more.
eugguy 6:26 PM - 5 December, 2017
sold the 8000 for the sz2...cant even compare how much better of a controller it is.
R-A-C 4:32 AM - 8 December, 2017
Quote:
I also noticed a "friendlier" support on the denon dj forum recently. The official guys are more friendlier and less short fused... unlike P from Pioneer.

i can confirm that since they have the new forum. the staff there are good. friendly, helpful and they keep the forum tidy.

as to the 8000, since that also works standalone i'd think that's better discussed there unless it's about serato specific issues.

and engine prime worked for me so far. i do the same as i do with serato for preparation and had no problems in that regard.
deejayayup 9:40 AM - 8 December, 2017
Quote:
I'll NEVER buy another denon product ever. I don't care what anyone's rider says. Every young DJ that asks me about gear gets told to stay away from Denon too. I send them towards Pio, Roland, and Reloop. I don't even recommend new Numark ish since it's InMusic too.

InMusic should step in and get Denon to fix up, because it's going to affect their other brands more and more.


I'm in exactly the same boat as you. I will no longer be buying any InMusic equipment.
NUdisc0 3:02 AM - 19 December, 2017
InMusic is where the good brands go to die a slow and painful death.
Scooter Jackson 8:16 PM - 31 December, 2017
2018 and still NOTHING.

almost 2 years on and Denon is still telling MCX8000 owners to kick rocks.

Denon's forum is useless, their moderators are full of BS, and Paul needs to really look inside himself and come to terms with just how badly they've screwed over their customers.

False advertising at its FINEST.
akakak 8:34 PM - 31 December, 2017
Quote:
2018 and still NOTHING.

almost 2 years on and Denon is still telling MCX8000 owners to kick rocks.

Denon's forum is useless, their moderators are full of BS, and Paul needs to really look inside himself and come to terms with just how badly they've screwed over their customers.

False advertising at its FINEST.


Give it a few hours until 2018, and something amazing will happen! Or possibly nothing. Happy new year. :)
Ariel M 10:58 PM - 31 December, 2017
Glad I didn't bought this unit (the only 4 channel stand alone controller) when it came out in the market. I was about to upgrade my sx a year ago but upon reading all the negative comment since this thread was started I guess I'll just wait for Denon if there's something that will come out in 2018.

Hoping for mcx8000 mk2?
eugguy 4:48 AM - 1 January, 2018
Quote:
Glad I didn't bought this unit (the only 4 channel stand alone controller) when it came out in the market. I was about to upgrade my sx a year ago but upon reading all the negative comment since this thread was started I guess I'll just wait for Denon if there's something that will come out in 2018.

Hoping for mcx8000 mk2?


Otherwise known as the DDJ-SZ2 or SX2
Rebelguy 8:18 PM - 1 January, 2018
Quote:
Glad I didn't bought this unit (the only 4 channel stand alone controller) when it came out in the market. I was about to upgrade my sx a year ago but upon reading all the negative comment since this thread was started I guess I'll just wait for Denon if there's something that will come out in 2018.

Hoping for mcx8000 mk2?


I’ve been burned by Denon’s incompetence quite a few times over the years yet I just picked up an MC7000 because the SX2 songs quality is so abysmal. I will give it a couple of weeks before I decide if I will keep it. This will be their last chance.
Rebelguy 8:19 PM - 1 January, 2018
Quote:
Glad I didn't bought this unit (the only 4 channel stand alone controller) when it came out in the market. I was about to upgrade my sx a year ago but upon reading all the negative comment since this thread was started I guess I'll just wait for Denon if there's something that will come out in 2018.

Hoping for mcx8000 mk2?


I’ve been burned by Denon’s incompetence quite a few times over the years yet I just picked up an MC7000 because the SX2 sound quality is so abysmal. I will give it a couple of weeks before I decide if I will keep it. This will be their last chance.
acemc 11:19 PM - 1 January, 2018
Quote:
2018 and still NOTHING.

almost 2 years on and Denon is still telling MCX8000 owners to kick rocks.

Denon's forum is useless, their moderators are full of BS, and Paul needs to really look inside himself and come to terms with just how badly they've screwed over their customers.

False advertising at its FINEST.

Exactly how I feel!!
DJ Marv the Maverick 11:27 PM - 1 January, 2018
I hope some of y'all are considering the possibility that they might not be able to fulfil this promise


8000 is 2 years old now and in controller land even if things were working right the MK2 is usually waiting to be released

What if instead of adding Prime support for the 8000MCX and they just went ahead and release an MKII version...say we call it Denon DJ MCX8000 Prime or even a two channel version.

How will current owners of the 8000 feel
acemc 11:37 PM - 1 January, 2018
To be quite honest, I lost hope in Denon a long time ago, so my feelings wouldn't change.
If they were to do that though (release a MKII/8000 Prime) before fulfilling their promise to existing 8000 owners, they would only be tarnishing their already poor name even further and throwing existing customers away. There really is only one way for them to save some face now & that is make good on their promise.
popnwave 12:49 AM - 2 January, 2018
Maybe at NAMM they will toss users a bone :)
Bonafyd Sound 1:41 AM - 2 January, 2018
I have the MC7000 it's a solid controller but Denon as a company sucks big time.
i'm looking to get back into pioneer gear, just waiting to see what NAMM has to offer.
dj_soo 5:17 AM - 2 January, 2018
pretty sad that denon is still up to its old tricks even after the InMusic takeover. They either need to learn that brand loyalty is fostered by how they treat their paying customers and maintain and support their products or they will forever be the cheap, entry level brand that people ditch when they start looking for higher end ones.
Scramit88 7:18 AM - 2 January, 2018
I have the 8000 in layaway as we speak...I'm now worried I've made the wrong decision. Luckily I can just transfer what I've put down already on a different controlla. Which will probably mean I'll be getting something more expensive & a longer wait. I'm already anxious enough as it is!
Thanks guys for this forum.
Now to go look at my options...
dj_soo 7:27 AM - 2 January, 2018
I mean, it could really be a case of a very vocal minority, but there have been enough reports of issues that it's definitely worrying. I think the most telling part is Denon's steadfast refusal to address the issues...
8823430 10:55 AM - 2 January, 2018
I have a denon mc7000 and it is solid as a rock and sound quality is fab.
all big companies act in this manner of not caring .inmusic is the parent company of denon ,numark and they will bring out products to make them money.
Don't forget apple are doing the same with all there products including the iphone
DJ Marv the Maverick 2:29 PM - 2 January, 2018
A quick google search shows

Denon MC6000 was released 2011

Denon MC6000MKII released 2013

MCX8000 released early 2016

MCX8000 MK II ...Prime time for it's release I reckon I'm 2018 or tops 2019
popnwave 5:21 PM - 2 January, 2018
Wow it HAS been that long since it came out.. just scrolled back to the first post April 1st, 2016!
Mr Wilks 6:11 AM - 3 January, 2018
I put my money on a MCX8000 Prime at some point too.

I will say there's talk of internal beta testing on the Denon forums and we should see something very soon once they are happy. They said they are going to go for public beta soon.

In the same thread there was the question about the StageLinq which they said the protocol will be incorporated into software in 2018. It seems like they have an SDK for anyone to add to their software and it will start with InMusic's Marq software this year.

Let's hope so!
DJ JulioYEG 8:48 PM - 3 January, 2018
Quote:
Quote:
Glad I didn't bought this unit (the only 4 channel stand alone controller) when it came out in the market. I was about to upgrade my sx a year ago but upon reading all the negative comment since this thread was started I guess I'll just wait for Denon if there's something that will come out in 2018.

Hoping for mcx8000 mk2?


I’ve been burned by Denon’s incompetence quite a few times over the years yet I just picked up an MC7000 because the SX2 sound quality is so abysmal. I will give it a couple of weeks before I decide if I will keep it. This will be their last chance.

my mc7000 ha its 2 loose usb ports smh
DJ_Dad 5:27 AM - 4 January, 2018
Quote:
I put my money on a MCX8000 Prime at some point too.

I will say there's talk of internal beta testing on the Denon forums and we should see something very soon once they are happy. They said they are going to go for public beta soon.

In the same thread there was the question about the StageLinq which they said the protocol will be incorporated into software in 2018. It seems like they have an SDK for anyone to add to their software and it will start with InMusic's Marq software this year.

Let's hope so!


I don’t give a damn what they release at this point. The customer is way down on their priority list. The company will rot from the top down.
akaTRAP 6:37 AM - 5 January, 2018
Quote:
I’ve been burned by Denon’s incompetence quite a few times over the years yet I just picked up an MC7000 because the SX2 songs quality is so abysmal. I will give it a couple of weeks before I decide if I will keep it. This will be their last chance.


I HATE the SX2 for that very reason. The SX, RX, and SX2 all have terrible sound quality. They don't have headroom at all, they clip early and frequently, the soundcard isn't loud enough for a club environment. I don't know how that controller sold so well with such a bad sound experience.


Quote:
I put my money on a MCX8000 Prime at some point too.

I will say there's talk of internal beta testing on the Denon forums and we should see something very soon once they are happy. They said they are going to go for public beta soon.



I'll believe that when I see it. Engine Prime is around six months old and still feels like garbage. No smart crates. Can't reorganize crates. No flexible beat grids even though the competition has them. No clear way to back up your library, again even though the competitors have thought of this. At the very least the hardware is good. The MCX8000 is actually a really good controller, but the pitch drift (which should NEVER happen on a controller) and the sometimes non-responsive pads (unless you use some considerable force) made me sell mine.

I personally don't have any reason to believe Denon will keep Engine Prime updated. Don't forget how GOD AWFUL Engine 1.5 was, and still is.
Mr Wilks 6:56 AM - 7 January, 2018
Denon's problem is that Engine Prime is where Rekordbox was in 2012 so a few years from now we'll see it have features it needs to compete.

It's a waiting game with Prime. The hardware is there but the software needs to catch up (and it will).
DJ Marv the Maverick 8:56 AM - 7 January, 2018
Quote:
Denon's problem is that Engine Prime is where Rekordbox was in 2012 so a few years from now we'll see it have features it needs to compete.

It's a waiting game with Prime. The hardware is there but the software needs to catch up (and it will).


Engine Prime start up point is okay for a version 1.0.0 library manager.

I just hope Denon does more as time goes with it.

I will definitely like to see proper elastic beatgrid on it and a tighter way to make adjustment to beatgrids. Other than that it does every other thing I've tried.

I haven't had any crashes, it works with MP4 as well and the prime players can play MP4 so all my smashvision videos are still useful for use as music files on the SC5000 Prime Decks.

Desktop track analysis moves along swiftly I've never had any crashes even with doing bulk analyses.

I also like that it has columns in the Library view to indicate which sings from your main library has been gridded and which ones have been "packed" to a destination jump drive.

I know that some issues I'm having is probably due to the fact that I'm a core Serato DJ user, if I was a total Prime standalone guy my experience could be different.

So far I'm happy with my purchase of the SC5000.

PS
I noticed the jogs are not the best when using it with Serato DJ in controller mode. Has to be the worst jog wheel integration I've ever used.

That's by the side though as a standalone unit it's a different beast altogether super responsive.
8823430 12:16 PM - 7 January, 2018
The denon engine is not a new thing as a company called cortex done this may years ago .
The cortex hd3000 is the unit i had and it worked in the same way as engine does now.
The software for your mp3 files was simple as all it did was list all the id3 tags so you could search the file quickly.
The only problem was that all your mp3 files had to be very clean and scanned and all the artwork removed so you could play them.
The thing is it did work very well but you had to do so much work on the music files to get it not to crash.
Mr Wilks 12:57 AM - 9 January, 2018
Quote:
The denon engine is not a new thing as a company called cortex done this may years ago .
The cortex hd3000 is the unit i had and it worked in the same way as engine does now.
The software for your mp3 files was simple as all it did was list all the id3 tags so you could search the file quickly.
The only problem was that all your mp3 files had to be very clean and scanned and all the artwork removed so you could play them.
The thing is it did work very well but you had to do so much work on the music files to get it not to crash.


The same time as the Cortex (Gemini owned) Denon had it's Denon Media Manager for its older mp3 players (I had the DN-HD2500) They too had gear out at the same time and so did Numero with the D2 media player but Engine launched as a different product.

Honestly... It will get there. They just need time as they have brought out some amazing hardware in the SC5000.
Scooter Jackson 6:03 PM - 11 January, 2018
Go ahead and buy the car... we'll put headlights and brakes on it in 3 years, we promise...

~ Denon if it were a car company
acemc 11:45 PM - 11 January, 2018
Quote:
Go ahead and buy the car... we'll put headlights and brakes on it in 3 years, we promise...

~ Denon if it were a car company

Don't forget....
Although your car 'might' be unsafe,
you can always use a torch to see & use the gears to slow you down!
DJ_Dad 3:56 PM - 12 January, 2018
Quote:
Quote:
Go ahead and buy the car... we'll put headlights and brakes on it in 3 years, we promise...

~ Denon if it were a car company

Don't forget....
Although your car 'might' be unsafe,
you can always use a torch to see & use the gears to slow you down!

THIS! I hated all the PITA “workarounds” that the support team and forums were having users do and rarely did it address the issue. I never saw once Denon admit there was any bug. In fact, apparently this product is a miracle because it was “bug free” right after launch. I mean we haven’t seen any firmware updates so it must just be perfect. Well done Denon.
DJ Marv the Maverick 5:43 PM - 12 January, 2018
The MC7000 just got a firmware update btw. Think users experienced distortion with High Sierra and they fixed it. My guess is that firmware isn't the route of the 8000 problem if they haven't released one despite all the reports
Mr Wilks 12:49 AM - 13 January, 2018
There's a firmware update and engine beta coming very soon, states a post on the Denon forum. They will trial a beta with a few interested users before rolling out to all.

There's been no word of what it will include as they are keeping tight-lipped over any fixes and/or new features.
8823430 12:49 PM - 13 January, 2018
Firmware is a very complex program which needs to be run tested updated , run again. Thats why it takes so long for all company to get out .
I don't believe that denon and all the other companies are going to give out firmware that has not been fully tested.
DJ_Dad 2:19 PM - 13 January, 2018
Quote:
Firmware is a very complex program which needs to be run tested updated , run again. Thats why it takes so long for all company to get out .
I don't believe that denon and all the other companies are going to give out firmware that has not been fully tested.


That’s a false shield to get behind. I run a software development group and you certainly can get smaller more iterative releases out in a MUCH shorter window than what they have done for firmware. Other companies are doing it regularly. This is 100% about prioritization and the culture that is in place at InMusic/Denon. They only cared about their “new rider” and quickly didn’t give a flying crap about their flagship controller. Nothing can convince me otherwise.
Chino 3:35 PM - 13 January, 2018
Quote:

This is 100% about prioritization and the culture that is in place at InMusic/Denon. They only cared about their “new rider” and quickly didn’t give a flying crap about their flagship controller.


+1000! I completely agree with this statement!!
Chino 3:38 PM - 13 January, 2018
Quote:
Other companies are doing it regularly.


One example of an excellent software company regularly updating their product is Intua - the software company responsible for Beat Maker 3.
dj_soo 4:42 PM - 13 January, 2018
Quote:
Quote:
Firmware is a very complex program which needs to be run tested updated , run again. Thats why it takes so long for all company to get out .
I don't believe that denon and all the other companies are going to give out firmware that has not been fully tested.


That’s a false shield to get behind. I run a software development group and you certainly can get smaller more iterative releases out in a MUCH shorter window than what they have done for firmware. Other companies are doing it regularly. This is 100% about prioritization and the culture that is in place at InMusic/Denon. They only cared about their “new rider” and quickly didn’t give a flying crap about their flagship controller. Nothing can convince me otherwise.


This was denon's MO even before InMusic and it's sad to see that they're keeping up with that tradition.
Scooter Jackson 3:30 AM - 14 January, 2018
Novation has dropped a half dozen major firmware updates for the Circuit since the last 8000 update. One of the updates included a way to dim leds that they didn't think they could dim due to hardware limitations (sound familiar denon?). Still pulled it off, and completely surprised their customers with the news that they kept at what appeared to by a lost cause until they fixed it.
DJ Marv the Maverick 8:04 PM - 15 January, 2018
Feel free to join in here.

djworx.com
akaTRAP 1:44 AM - 20 January, 2018
Quote:
Feel free to join in here.

djworx.com


This has to be the funniest thing I've seen in a minute. I backed the MCX8000 for a minute since I only used it with Serato DJ, but man I can't stand this company now.
Scooter Jackson 6:31 PM - 27 February, 2018
Anyone using the Serato Pro update yet?
Jawatricks 6:57 PM - 27 February, 2018
Quote:
Anyone using the Serato Pro update yet?

I've been using the beta since a few months now, doing a few gigs and everything worked fine for me. I didn't try the official update for the moment, but I assume it will be as good as the beta version!
Scooter Jackson 5:09 PM - 2 March, 2018
good lookin out
djbrulafu 5:19 PM - 2 March, 2018
I've been a serato user since SSL and a video user when it was first released. Since the issues with the 8000 crept in, I moved over to see how VDJ would handle it. I've not had one issue with the 8000 and VDJ.

I'll put it out there that I have a huge affection to Serato. Massive and having downloaded Pro. I wanted to try and see how it is. I've linked to a video I recorded this afternoon.

As it stands (albeit both untweaked) I cant use Serato Pro with video out live.

See what you think

youtu.be
djbrulafu 10:37 PM - 2 March, 2018
Figured it out. Switched off Hi-Res Display and the video plays fine.
Scooter Jackson 8:59 PM - 3 March, 2018
Good to know about VDJ. Have to check that out.

just really wish they'd give us a useable engine software finally......
DJ Marv the Maverick 10:15 PM - 3 March, 2018
Quote:
Good to know about VDJ. Have to check that out.

just really wish they'd give us a useable engine software finally......


Its been a year since they promised a usable engine for the MCX8000.

Must be some piece of work.
djbrulafu 10:59 PM - 3 March, 2018
Quote:
Good to know about VDJ. Have to check that out.

just really wish they'd give us a useable engine software finally......


I now play with my laptop behind me and use the mcx8000 screens to jump from crates.

It removes the barrier between me and the crowd.

I'll only turn round when I need to search for a song. Otherwise I just navigate with the screens.

I suppose this way, it doesn't matter which program I use. Sdj or vdj
Dj lafont 3:02 PM - 4 March, 2018
any one knows How to Add Live Effects to the Microphone in serato dj
Scooter Jackson 6:35 PM - 4 March, 2018
Screen tearing with Serato Pro, happens a lot. FYI
DJ JulioYEG 9:29 PM - 4 March, 2018
Quote:
Screen tearing with Serato Pro, happens a lot. FYI

laptop specs ?
Ariel M 4:37 PM - 5 March, 2018
Good news or not? I hope this solves all the problem mcx8000 users are having.

www.digitaldjtips.com

Should I put the trigger to buy this unit? We'll see...
Ariel M 4:45 PM - 5 March, 2018
According to Denon:

We're happy to announce the Public Beta Test program for v2.0 of MCX8000 Firmware - to apply and participate, please visit the official Denon DJ Forum (denondjforum.com)

This update brings a number of improvements and features, including some of the most requested from our users. MCX8000 firmware v2.0 enables you to use Denon DJ’s Engine Prime software for preparation and music management. Engine Prime gives you direct access to iTunes, and Serato DJ internally, and the ability to effortlessly drag iTunes playlists directly to your collection as a Crate or Playlist.

Now, with the power and accuracy of Engine Prime it’s possible to utilize beat grids and quantization for perfectly timed performance features such as hotcue placement/triggering, roll triggering, beat syncing, and seamless loops. Together also with some useful mic/hardware utility features, we’re sure you’ll be taking your MCX8000 performance to the next level.
-------------------------------------------------------
MCX8000 Firmware v2.0 Release Notes

Added support for Engine Prime prepared USB drives
Added Mic 1 attenuation control utility menu option (0dB to -20dB)
Added Mic 2 attenuation control utility menu option (0dB to -20dB)
Added Talk Over level utility menu option (-20db to -40dB)
Added Talk Over resume type utility menu option (fast, normal)
Added Booth Receive mic signal utility menu option (on, off)
Added Beat Grid support for Engine Prime prepared USB drives
Added Beat Grid slide feature
Added Quantize feature
Added Quantize options 1/8, 1/4, 1/2, 1-beat and off for setting/triggering hotcues and loops
Added Beat Sync feature
Added 12 o’clock platter LED reset for cues
Added BPM sorting when browsing songs through BPM Filter
Fixed issue where <unknown> was displayed for track name in crates & playlists with over 500 tracks
Fixed issue where device would not register as MIDI device on certain Mac OS systems
Fixed issue where pitch fader was not reported in the SysEx initialization message
Various additional bug fixes and stability improvements.
djbrulafu 4:51 PM - 5 March, 2018
Quote:
Good news or not? I hope this solves all the problem mcx8000 users are having.

www.digitaldjtips.com

Should I put the trigger to buy this unit? We'll see...


I've just installed Prime onto the Mac, it already is so much better than the original Engine.

Hopefully, this will solve a lot of the issues. I can't wait to start playing with this.
Ariel M 4:58 PM - 5 March, 2018
Quote:
Quote:
Good news or not? I hope this solves all the problem mcx8000 users are having.

www.digitaldjtips.com

Should I put the trigger to buy this unit? We'll see...


I've just installed Prime onto the Mac, it already is so much better than the original Engine.

Hopefully, this will solve a lot of the issues. I can't wait to start playing with this.


Sounds like a good start! Please post here some issues you've had that resolves by this new version so that 8000 users will know, thank you!
djbrulafu 5:02 PM - 5 March, 2018
Quote:
Quote:
Quote:
Good news or not? I hope this solves all the problem mcx8000 users are having.

www.digitaldjtips.com

Should I put the trigger to buy this unit? We'll see...


I've just installed Prime onto the Mac, it already is so much better than the original Engine.

Hopefully, this will solve a lot of the issues. I can't wait to start playing with this.


Sounds like a good start! Please post here some issues you've had that resolves by this new version so that 8000 users will know, thank you!


Will do Ariel.
Mr Wilks 8:21 PM - 5 March, 2018
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!
djbrulafu 8:24 PM - 5 March, 2018
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!


Actual lol.

You can't make it up.

To be fair, I'd rather be touring the world than pottering with the 8k

*Slightly off topic, just because I'm really intrigued. Where you off to?
Zoop 8:37 PM - 5 March, 2018
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!

If we all were as famous as you, nobody would care for a 1300,- toy working or not!
Mr Wilks 2:47 AM - 6 March, 2018
Quote:
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!


Actual lol.

You can't make it up.

To be fair, I'd rather be touring the world than pottering

with the 8k

*Slightly off topic, just because I'm really intrigued. Where you off to?

Quote:
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!

If we all were as famous as you, nobody would care for a 1300,- toy working or not!


Hahaha. Don't worry... I'm not famous. My job is DJ on a posh cruise ship (QM2) and I fly out to Sydney for a tour of Asia and the Middle East before coming back to Europe and then to America. It's five months in total but weight restrictions mean I can only take 40kg :(

I've had this bloody thing since launch day in the UK and they have literally answer most of my prayers and now I won't get to play. You guys will have to perfect this beta for when I get back. You have five months and counting...
Riddim Dojo 5:01 AM - 6 March, 2018
Quote:
Quote:
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!


Actual lol.

You can't make it up.

To be fair, I'd rather be touring the world than pottering

with the 8k

*Slightly off topic, just because I'm really intrigued. Where you off to?

Quote:
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!

If we all were as famous as you, nobody would care for a 1300,- toy working or not!


Hahaha. Don't worry... I'm not famous. My job is DJ on a posh cruise ship (QM2) and I fly out to Sydney for a tour of Asia and the Middle East before coming back to Europe and then to America. It's five months in total but weight restrictions mean I can only take 40kg :(

I've had this bloody thing since launch day in the UK and they have literally answer most of my prayers and now I won't get to play. You guys will have to perfect this beta for when I get back. You have five months and counting...


If any of your DJ Force is caught or killed, Serato will disavow any knowledge of you. Cue the Mission Impossible music...
Ragman 2:07 AM - 7 March, 2018
Quote:
Quote:
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!


Actual lol.

You can't make it up.

To be fair, I'd rather be touring the world than pottering

with the 8k

*Slightly off topic, just because I'm really intrigued. Where you off to?

Quote:
Quote:
Great.

This drops 12 hours before I leave my unit behind while I tour the world for 5 months.

Typical!

If we all were as famous as you, nobody would care for a 1300,- toy working or not!


Hahaha. Don't worry... I'm not famous. My job is DJ on a posh cruise ship (QM2) and I fly out to Sydney for a tour of Asia and the Middle East before coming back to Europe and then to America. It's five months in total but weight restrictions mean I can only take 40kg :(

I've had this bloody thing since launch day in the UK and they have literally answer most of my prayers and now I won't get to play. You guys will have to perfect this beta for when I get back. You have five months and counting...

It's officially out of beta.
Scooter Jackson 4:42 AM - 8 March, 2018
it's in public beta curremtly.
Ragman 11:18 PM - 8 March, 2018
Quote:
it's in public beta curremtly.

It's officially out of beta.
Zoop 12:29 AM - 9 March, 2018
The first impression of the beta is very possitive, it works with Engine Prime, the mic. settings are way better.
Scooter Jackson 4:09 AM - 9 March, 2018
Quote:
Quote:
it's in public beta curremtly.

It's officially out of beta.



no, no it's not. Clearly states as much in Denon's beta sub-forum
Ragman 4:34 AM - 9 March, 2018
oh crap you're right. I'm looking at an incorrect source. Sorry gents.
skinnyguy 6:56 PM - 9 March, 2018
Quote:
The first impression of the beta is very possitive, it works with Engine Prime, the mic. settings are way better.



what did they do with the mic settings? seemed to work fine for me. just didn't like that both mics shared the on/off button...which is a hardware problem.
Ragman 12:22 AM - 10 March, 2018
So is the 8000 back in the thick of things after this firmware update? Can't wait to get you guys take. Also is it better with Serato as well?
Ragman 12:24 AM - 10 March, 2018
Frickin' Matrix again ... sheesh!
Scooter Jackson 1:11 AM - 10 March, 2018
Quote:
Quote:
The first impression of the beta is very possitive, it works with Engine Prime, the mic. settings are way better.



what did they do with the mic settings? seemed to work fine for me. just didn't like that both mics shared the on/off button...which is a hardware problem.



added a setting to gain pad the input. WAY too hot of a mic input for any decent mic
Zoop 4:52 AM - 10 March, 2018
If you have a MCX8000 and a forum account, you can download the public beta
denondjforum.com
lovr 5:34 PM - 31 March, 2018
hey guys I'm considering buying mcx8000, please give some feedback how the things look now with 'new' firmware?
Scooter Jackson 12:41 AM - 2 April, 2018
Wait till it's out of beta
acemc 6:06 PM - 2 April, 2018
My opinion...
Pros:
The staff on the Denon forum are a lot more friendly & understanding of users wishes & gripes.
They seem genuinely interested in delivering a functional & stable update.
They actually respond to your questions with legit answers & without being condescending.
The beta is improving constantly, with each new version they iron out any small bugs reported.
Using Engine Prime to sort your library is an absolute pleasure compared to the old Engine.
Being able to adjust beat grids is essential for correct loops.
Being able to slide beat grids is fantastic (and very needed - read cons).
Individual mic gain adjustments in the preferences is also very welcome.
Having a beat grid on the waveforms is a nice addition.

Cons:
Searching the Engine Prime database on the 8000 is horrendously slow.
I was told by a Denon staff member that it was one of the major factors causing the long wait for the release of the public beta. And.... this might be as good as it gets due to hardware.
"If you're unhappy with this - you can always use the old Engine database."
Non elastic beat grids in Engine Prime is an issue for live recordings & transition tracks.
Incorrect placement of first down beat is very frustrating. Thank goodness for grid SLIDE.
This is an EP issue and not caused by the 8000 or the update though.
Display brightness has been changed from 0-100% to High, Med, Low.
This is only a problem for people experiencing the display freeze issue, as previously we had the ability to adjust the display to its brightest level just before screen freeze (my setting was 90%) the Medium setting is probably closer to the 65-70% range which is terrible for daytime use. The Low setting is absolutely useless, unless playing in an extremely dark environment.
The Quantize feature really only seems to affect cue point triggering, I'm still able to place cue points off-beat. It also doesn't really seem to affect the slicer - it operates exactly the same as before.

Summary:
Imho the prime update for the 8000 is a catch22 situation. If you know your music inside out & don't really need to do a song search or filter by bpm etc... Then this is a very worthwhile update. If you're a mobile dj that requires to find & play tracks at the drop of a hat, you're better off sticking it out with the Old Engine software to manage your library. The Firmware update brings one or two welcome additions & the unit will still work with both Engine & Engine Prime databases (although you must rename the Engine Library folder as that one takes preference). I thought that if/when Denon did the prime integration for the 8000, the software would offer an option to export to the older Engine format. Basically just allowing us to use the EP software to adjust beat grids & manage our library. I think this would've been the best trade-off between functional computer software & a usable library on the unit. For whatever reasons this isn't the case & the 8000 now seems pushed to it's limit trying to handle the EP database. I have decided to update the firmware, but continue to use the older Engine software as I need to able to find tracks quickly. Doing this, I still get to enjoy the benefits of individual mic gains. Denon have been working hard to repair the damage done & I hope it will continue once this update is official. Is the 8000 worth getting... Now that Denon is making an effort, I think so.
DJ Marv the Maverick 6:36 PM - 2 April, 2018
The beat gridding is still very basic with Engine Prime.

There is no efficient way to correct wrong BPM in the software.

@acemc that's a balanced review. Great Job.

When they announced that the 8000 will be supported by Engine Prime, the one question I had was can the hardware keep up. Thats why i part exchanged mine for another.

I was more interested in a firmware update/or something to improve stability ie screen freezing, buttons becoming unresponsive, their so called hot latency issue , intermittent distortion.

Believe me I could have a night with no issues and the next night I could have a combo of issues. It was beyond frustrating and totally nerve wracking.

They should have just dropped a Prime Ready MK2 and offer a global trade in program/swap + cash
acemc 7:50 PM - 2 April, 2018
Quote:
@acemc that's a balanced review. Great Job

Thanks Marv.
Quote:
There is no efficient way to correct wrong BPM in the software.

Totally agree, the software still needs a lot of work, but at least it's stable.
Quote:
I was more interested in a firmware update/or something to improve stability ie screen freezing

I don't think there's any firmware that can help with the screen freeze issues. I've finally managed to fix mine. I opened it up & scrutinised the power section of the main pcb. I found a 10uf smd capacitor that had a dry joint on one of it's legs. I resoldered it & haven't had a screen freeze since (about 4 days now) with the brightness on full. So it's def hardware related. It's was probably the luck of the draw purchasing it when it was first released, hence why some people had it & others didn't. Hopefully they have discovered this and sorted it on a production level for newer stock (even if they remained silent about it).
Quote:
They should have just dropped a Prime Ready MK2 and offer a global trade in program/swap + cash

Wishfull thinking there, especially considering that they've never officially acknowledged the fault even though so many people reported it.
lovr 9:31 PM - 3 April, 2018
what about the pad functions? do they all work in standalone mode?
Djohn Smoke 3:24 PM - 5 April, 2018
No, not the sampler layout.
DJ JulioYEG 1:18 AM - 18 April, 2018
get the mc7000 if your not looking for stand alone and get the numark screens if you want a visual with out looking at your computer
MixMasterGnl 7:29 PM - 25 April, 2018
Not here to spam but I think some of you might be interested in this workflow.
among a lot of other extra's it will preserve the first beatmarker, bpm and key (if it's set as Camelot) as set in Serato.

watch it at:
youtu.be

and feel free to ask me whatever you want to know regarding Prime and conversion from Serato to Engine Prime
akakak 7:46 PM - 25 April, 2018
Two messages no one gives a crap about = spam. Which you’re not here to do. So stop it.
MixMasterGnl 7:53 PM - 25 April, 2018
I only posted it once, not sure why it's published twice, can't remove the duplicate :(
akakak 7:54 PM - 25 April, 2018
Fair enough. Forum sucks. :)
Serato, Support
Aaron E 5:42 AM - 26 April, 2018
Quote:
I only posted it once, not sure why it's published twice, can't remove the duplicate :(


Fixed :)
Scramit88 6:13 AM - 29 May, 2018
Quote:
Quote:
@acemc that's a balanced review. Great Job

Thanks Marv.
Quote:
There is no efficient way to correct wrong BPM in the software.

Totally agree, the software still needs a lot of work, but at least it's stable.
Quote:
I was more interested in a firmware update/or something to improve stability ie screen freezing

I don't think there's any firmware that can help with the screen freeze issues. I've finally managed to fix mine. I opened it up & scrutinised the power section of the main pcb. I found a 10uf smd capacitor that had a dry joint on one of it's legs. I resoldered it & haven't had a screen freeze since (about 4 days now) with the brightness on full. So it's def hardware related. It's was probably the luck of the draw purchasing it when it was first released, hence why some people had it & others didn't. Hopefully they have discovered this and sorted it on a production level for newer stock (even if they remained silent about it).
Quote:
They should have just dropped a Prime Ready MK2 and offer a global trade in program/swap + cash

Wishfull thinking there, especially considering that they've never officially acknowledged the fault even though so many people reported it.

I bet that is totally my issue! Thank you for posting this about fixing the screen freezing up. Now I need to find someone that can help me with the soldering because with my luck I'd mess up something else on it...Also I'm glad we're all in this together :)
Cuervo 6:04 PM - 24 July, 2018
I had a problem with my Denon MCX 8000, Denon sent me another one and it works great, i only used it once in a gig, i found a job out of the state so i keep the controller collecting dust, well i am back at home and this piece of... is not working good anymore, it has the same issue when i move the x fader contour it lower or raise the volume in the four channels, that sucks. What can i do to solve this ussue?
DJ Marv the Maverick 8:15 PM - 24 July, 2018
Quote:
I had a problem with my Denon MCX 8000, Denon sent me another one and it works great, i only used it once in a gig, i found a job out of the state so i keep the controller collecting dust, well i am back at home and this piece of... is not working good anymore, it has the same issue when i move the x fader contour it lower or raise the volume in the four channels, that sucks. What can i do to solve this ussue?


Trade it in and move on. Don't lose any sleep or wreck your head trying to get it sorted. It's a disaster of a controller.

2 years later and the prime support is still in beta.
thorissr 10:53 PM - 24 July, 2018
Quote:
Quote:
I had a problem with my Denon MCX 8000, Denon sent me another one and it works great, i only used it once in a gig, i found a job out of the state so i keep the controller collecting dust, well i am back at home and this piece of... is not working good anymore, it has the same issue when i move the x fader contour it lower or raise the volume in the four channels, that sucks. What can i do to solve this ussue?


Trade it in and move on. Don't lose any sleep or wreck your head trying to get it sorted. It's a disaster of a controller.

2 years later and the prime support is still in beta.


+1

I purchased the 8000 on day one released and returned it within a week due to constant freezing. Then about 2 months ago I was reading up on the 2.0 beta which is supposed to align the 8000 to utilize their Engine Prime software. I ended up buying it again after reading up on the improvements they supposedly made over the past 2 years. Boy was I mistaken!!!! The unit froze constantly with the new beta software that I had to get for another forum member because they shut their beta invitation down.

The funny thing about is that with the latest official firmware that comes preloaded on the 8000 I didn’t experience not one single freeze/lockup. It appears that beta/engine prime isn’t going to cut it for the 8000. It’s hardware is limited and outdated and will not be able to take advantage of what Engine Prime has to offer. Take a look at their forums...dead as a door knob. Take everyone’s advice and please look past the 8000 if anyone is considering it as a purchase.

Now their Prime series x1800/sc5000 is another story...phenomenal setup.
Cuervo 11:02 PM - 24 July, 2018
Quote:
Quote:
I had a problem with my Denon MCX 8000, Denon sent me another one and it works great, i only used it once in a gig, i found a job out of the state so i keep the controller collecting dust, well i am back at home and this piece of... is not working good anymore, it has the same issue when i move the x fader contour it lower or raise the volume in the four channels, that sucks. What can i do to solve this ussue?


Trade it in and move on. Don't lose any sleep or wreck your head trying to get it sorted. It's a disaster of a controller.

2 years later and the prime support is still in beta.


Trade it in? How, where? I dont have time to send this controller back again, man, i am traveling out of home all the time, what a waste of money and time, i wont spend a single dollar with Denon again.
DJ Tecniq 6:14 AM - 25 July, 2018
Quote:
What can i do to solve this ussue?
Pour some Cuervo on it
Cuervo 5:11 PM - 25 July, 2018
Quote:
Quote:
What can i do to solve this ussue?
Pour some Cuervo on it


Yeah i think the best solution is to put some Jose Cuervo on it and then throw a lighter on it.
Even my Novation Twitch works better than this fancy denon crap toy.
DJ Tecniq 5:57 PM - 25 July, 2018
Quote:
Yeah i think the best solution is to put some Jose Cuervo on it and then throw a lighter on it.
Even my Novation Twitch works better than this fancy denon crap toy.
All jokes aside that sucks man there’s been two threads on the forum of problems with the mc7000 and mcx8000. Did you contact the retailer of where you purchased the unit. If it was an authorized retailer of Denon products you should have no problem unless your warranty is up then that may pose a problem.
dj_soo 6:21 PM - 25 July, 2018
I haven't heard too many issues with the 7000 - it's mainly the 8000 that seems to get the complaints.
Cuervo 6:23 PM - 25 July, 2018
Quote:
Quote:
Yeah i think the best solution is to put some Jose Cuervo on it and then throw a lighter on it.
Even my Novation Twitch works better than this fancy denon crap toy.
All jokes aside that sucks man there’s been two threads on the forum of problems with the mc7000 and mcx8000. Did you contact the retailer of where you purchased the unit. If it was an authorized retailer of Denon products you should have no problem unless your warranty is up then that may pose a problem.


I got my controller two years ago, i had the same issue, Denon sent me another controller it was working fine, well i only used it couple months at home, then i moved out of home to work, i just came back, took out the controller and its not working properly anymore, iv tried the controller with 3 different Macbooks and one Windows 10 laptop it does the same, the XFADER CONTOUR KNOBS mess the main audio and when i move the crossfader all the way to the left the audio in channels 1 and 3 seems like theres and effect engaged but it is not, dont know maybe some midi mapping issues cause when i use the controller with a usb stick and Engine it does work just fine. maybe is my fault. Maybe i did something wrong or moved something in mixemergency or who knows.
Aptidda 6:28 PM - 25 July, 2018
Quote:
Quote:
Quote:
Yeah i think the best solution is to put some Jose Cuervo on it and then throw a lighter on it.
Even my Novation Twitch works better than this fancy denon crap toy.
All jokes aside that sucks man there’s been two threads on the forum of problems with the mc7000 and mcx8000. Did you contact the retailer of where you purchased the unit. If it was an authorized retailer of Denon products you should have no problem unless your warranty is up then that may pose a problem.


I got my controller two years ago, i had the same issue, Denon sent me another controller it was working fine, well i only used it couple months at home, then i moved out of home to work, i just came back, took out the controller and its not working properly anymore, iv tried the controller with 3 different Macbooks and one Windows 10 laptop it does the same, the XFADER CONTOUR KNOBS mess the main audio and when i move the crossfader all the way to the left the audio in channels 1 and 3 seems like theres and effect engaged but it is not, dont know maybe some midi mapping issues cause when i use the controller with a usb stick and Engine it does work just fine. maybe is my fault. Maybe i did something wrong or moved something in mixemergency or who knows.


quit your complaining and post that POS on craigslist. When your ready to seriously get back into the DJ Game (not like you were in the first place) save up and get a Rane 72 or GTFO.
DJ Tecniq 6:29 PM - 25 July, 2018
Well you could be like this guy but he seems to be worse off as he can’t even use it. It’s a mc7000 though youtu.be
Cuervo 6:31 PM - 25 July, 2018
Quote:
Quote:
Quote:
Quote:
Yeah i think the best solution is to put some Jose Cuervo on it and then throw a lighter on it.
Even my Novation Twitch works better than this fancy denon crap toy.
All jokes aside that sucks man there’s been two threads on the forum of problems with the mc7000 and mcx8000. Did you contact the retailer of where you purchased the unit. If it was an authorized retailer of Denon products you should have no problem unless your warranty is up then that may pose a problem.


I got my controller two years ago, i had the same issue, Denon sent me another controller it was working fine, well i only used it couple months at home, then i moved out of home to work, i just came back, took out the controller and its not working properly anymore, iv tried the controller with 3 different Macbooks and one Windows 10 laptop it does the same, the XFADER CONTOUR KNOBS mess the main audio and when i move the crossfader all the way to the left the audio in channels 1 and 3 seems like theres and effect engaged but it is not, dont know maybe some midi mapping issues cause when i use the controller with a usb stick and Engine it does work just fine. maybe is my fault. Maybe i did something wrong or moved something in mixemergency or who knows.


quit your complaining and post that POS on craigslist. When your ready to seriously get back into the DJ Game (not like you were in the first place) save up and get a Rane 72 or GTFO.


Lol, well my friend, i rather burn this controller, i wont sell crap, i am a mobile DJ i had the Technics 57 SL with two Technics 1210M5G, lets say i am doing more money doing what i do, i work as a tree climber nationwide, i love to DJing and thats what i want to do but now in just making money.
Aptidda 6:35 PM - 25 July, 2018
So you telling me you are a full time monkey working 12 hour shifts 7 days per week and no longer have time to DJ?
DJ Marv the Maverick 6:42 PM - 25 July, 2018
That's why I said try finding a retailer that accepts pre owned equipment. You don't want some dude who buys it off craiglist hounding you post sales lol.

I wouldn't push my problem on another human....I traded mine in to a retailer in the UK and got the 808. They are more than happy to deal if you are buying something else...preferably something more expensive and be prepared not to get any discount on the price of the new gear.

Got £600 value for mine (purchased it 1100 three months prior) and to be honest I could have thrown it in the trash
Cuervo 6:49 PM - 25 July, 2018
Quote:
So you telling me you are a full time monkey working 12 hour shifts 7 days per week and no longer have time to DJ?


Yeah i am a monkey now, lol. i work 60 hours a week, 10 hours 6 days a week, i love this job i wish to be younguer tho, but i am fine, i think this is the best job well its not a job is more like having fun everyday, you learn as much as you can, then you can buy your own gear and open your own business thats how it works.
Cuervo 6:53 PM - 25 July, 2018
Quote:
That's why I said try finding a retailer that accepts pre owned equipment. You don't want some dude who buys it off craiglist hounding you post sales lol.

I wouldn't push my problem on another human....I traded mine in to a retailer in the UK and got the 808. They are more than happy to deal if you are buying something else...preferably something more expensive and be prepared not to get any discount on the price of the new gear.

Got £600 value for mine (purchased it 1100 three months prior) and to be honest I could have thrown it in the trash

I may try that but tbh i dont have time to do it, im going to another state maybe tomorrow and i'll be back till september or november, i still keep the Novation Twitch with me everywhere so i can still messing around lol.
DJ JulioYEG 9:06 PM - 25 July, 2018
ive had the mc7000 and never had a single issue with it
DJ TooHypE 6:21 PM - 26 July, 2018
Quote:
ive had the mc7000 and never had a single issue with it


+1. Ditto same here
Scramit88 12:28 AM - 30 August, 2018
Denon sent me a brand new mcx8000 months after I talked with support just out of the blue & it works amazeballs!
Scooter Jackson 5:24 PM - 31 August, 2018
Mine's been at the repair center for a couple weeks now.... we'll see how it goes.



LOVING my DDJ-1000 though ;)
mixgoonie 2:27 PM - 12 September, 2018
Denon DJ’s MCX8000 Now Works With Engine Prime

Source : www.digitaldjtips.com
DJ Marv the Maverick 3:06 PM - 12 September, 2018
Quote:
Denon DJ’s MCX8000 Now Works With Engine Prime

Source : www.digitaldjtips.com


Hallelujah.

Better late than never I suppose.

Hopefully it improves the experience of current owners
Mr Wilks 3:37 PM - 12 September, 2018
Skip through to the 4'00 minute mark for the MCX8000.

youtu.be
DJ Marv the Maverick 10:14 PM - 16 October, 2018
Recently, we discovered that in certain environments, electro static discharge (ESD) could sometimes cause display lockups. Upon this discovery we were able to make hardware changes and improvements to resolve this issue. If you are still experiencing display freeze issues please contact the support team in your area for service. The MCX8000 shipped with a 3-year warranty so almost everyone still qualifies for warranty service. If you’re outside that window please PM me and I will do what I can to help.


from denon forum
DJ Marv the Maverick 10:15 PM - 16 October, 2018
popnwave 11:08 PM - 16 October, 2018
That's promising - I guess a fix is better than no fix.
DJ Marv the Maverick 11:22 PM - 16 October, 2018
The 3 year warranty must be a response. I wasn't aware of that when I had the unit.

Glad they found the issue and offering a fix after frustrating customers like myself. For a long period they didn't acknowledge the issue and pushed a user error angle
Chino 12:18 PM - 17 October, 2018
Quote:
Glad they found the issue and offering a fix after frustrating customers like myself. For a long period they didn't acknowledge the issue and pushed a user error angle


+1. This is over a year too late for me but FINALLY inMusic Brand acknowledges the issue!!
Scooter Jackson 1:32 AM - 21 October, 2018
Hopefully that's the hold up on mine was them finding that. It's been at the shop for a fucking month and a half.. I'd be super pissed if I hadn't already grabbed a ddj1000 and made the switch to Rekordbox. Just ready to sell the damn thing.
acemc 1:56 PM - 22 October, 2018
I’d love to know what hardware changes & improvements they are doing. I’m not convinced the problem is related to static. I’m thinking that’s the statement made to save face for a design error. I changed a 3.3v regulator to a higher current, more efficient one, problem gone ever since.
NNNNN 1:54 AM - 30 May, 2019
After just one month of use, this is what I've written to DenonDJ product team about the MCX8000 (still no reply from them till date but I think this needs to be shared, anyone else have similar thoughts?)

To Denon DJ Team.

A few points to feedback to the product team:

1) Just bought the MCX8000 and I have to say, there are design flaws with the layout. Obvious things like - why would the Time button switch the elapsed/remaining time ON BOTH SIDES when you got a dedicated time button on each screen? This really baffles me.

2) I've also been experiencing stuttering, lag and sometimes drop out entirely MID SONG while playing! And I've already installed the firmware! Using Serato DJ Pro 1.8, OSX 10.11.16 Macbook Air 1.8 GHz Intel Core i5

3) If you understand how our brains work - we recognise patterns to process more information quickly - your UI designers probably did not take this into consideration and one of the major flaws is: why would you mirror the layout of the control of the decks? Play button of Left deck is on bottom right and when u want to mix on the Right deck, u look at the bottom right spot and u find loop controls instead of the play button. It really makes you struggle after playing for a few hours to look for the buttons and pitch slider. It shows your designers are not smart enough about intuitive design! Makes a strong product weak because of a silly move like that!

4) 2 days ago, while RECORDING (horrors) a podcast, a track that was playing suddenly jumped back to sue point and started playing from beginning again, in the mid of a mix! This could be a serato problem, maybe? Or the MCX8000, really not sure. And no, I've not accidentally touch the cue button (even if I did, it should just stay at cue not play from that point automatically...)

So that's the few major problems I'm encountering and have to deal with so far just 2 weeks of use. I hope it will be better and some solutions will come, somehow, in due time.

For now, I'm not sure if I'll use another Denon product as I cannot stand bad product designs. And def a little regret purchasing these decks.

- So if you considering to buy the MCX8000, I won't recommend it based on my experience. Unfortunately, Denon and InMusic is so lousy on after sales or communicating back.

NNNNN
Singapore.
d:raf 4:15 AM - 30 May, 2019
Quote:
3) If you understand how our brains work - we recognise patterns to process more information quickly - your UI designers probably did not take this into consideration and one of the major flaws is: why would you mirror the layout of the control of the decks? Play button of Left deck is on bottom right and when u want to mix on the Right deck, u look at the bottom right spot and u find loop controls instead of the play button. It really makes you struggle after playing for a few hours to look for the buttons and pitch slider. It shows your designers are not smart enough about intuitive design! Makes a strong product weak because of a silly move like that!


They "fixed" the mirrored layout issue in the Prime 4, so I think they got the message on that one already.

www.denondj.com

My MCX8000 has done pretty well thus far using both my 2012 & 2011 Macbook Pro I7's running Sierra. I spent a good bit of time tweaking both Serato DJ and the 8000's default settings though (especially those dealing with the buffer and brightness).

That said...
Watchwww.youtube.com

:)
NNNNN 5:30 AM - 30 May, 2019
I'm interested to know what you've tweaked..
Jamez Brown 6:57 AM - 30 May, 2019
The mcx8000 is crap, steer clear of it. And denon are a terrible conpany.
NNNNN 7:49 AM - 30 May, 2019
Quote:
The mcx8000 is crap, steer clear of it. And denon are a terrible conpany.


Feels like it, but why makes u said so?
Jamez Brown 8:04 AM - 30 May, 2019
Screen freezing issues
Mr Wilks 8:59 AM - 30 May, 2019
I sold my MCX8000 in January as I had an idea that there would be a replacement soon... two weeks later at NAMM came the Prime 4.

I was very vocal on the layout. I dont like the mirrored look and although it is subjective, I just couldn't use it any longer. I had it from launch day here in the UK too.

The firmware inside was improved a lot with V2 . It's not perfect but it is where the product should have been from launch. Denon DJ learned a lot from its mis-steps with the MCX8000 and although it's no consolation to you, this feedback was used to build the Prime 4.

I was very vocal on the forums and put my list of what I wanted to see in an MK2 version and all but one of a long list was included, an asymmetrical design was one of them!

I had a little freezing when i first got it on Windows but on Mac i only had the machine freak out once. It was an ear thing issue I think as the thing went nuts in a bar I'd not played in before but the electrics looked a bit ropey.

It's a great controller but could have been much better from day one.
acemc 9:04 AM - 30 May, 2019
@NNNNN - I'm pretty sure you were fully aware of the mirrored layout before you bought it, so you really cant moan about that too much. The track jumping to the start mid set could be a number of causes, if it happened with Serato, could be loads of computer reasons. If it happened in stand-alone - then more than likely you're using a slow usb drive.
I also had screen issues. I was ready to throw the unit in the bin!! I decided to contact Denon UK in a last ditch effort to get some help....... SAY WHAT!! They sorted out my problems within days!! The service I received was unbelievable! There were some units that shipped with faulty display ram. Denon are aware of this & are prepared to sort the problem out for you. You just got to speak to the right people. Denon have proved to me that they really are a world class company that are prepared to go the extra mile for their customers.
NNNNN 9:16 AM - 30 May, 2019
Quote:
Screen freezing issues


That's a terrible one. DENON should fukin fix that instead of having lousy products in the market. Grrrr
NNNNN 9:21 AM - 30 May, 2019
Quote:
@NNNNN - I'm pretty sure you were fully aware of the mirrored layout before you bought it, so you really cant moan about that too much. The track jumping to the start mid set could be a number of causes, if it happened with Serato, could be loads of computer reasons. If it happened in stand-alone - then more than likely you're using a slow usb drive.
I also had screen issues. I was ready to throw the unit in the bin!! I decided to contact Denon UK in a last ditch effort to get some help....... SAY WHAT!! They sorted out my problems within days!! The service I received was unbelievable! There were some units that shipped with faulty display ram. Denon are aware of this & are prepared to sort the problem out for you. You just got to speak to the right people. Denon have proved to me that they really are a world class company that are prepared to go the extra mile for their customers.


The layout was something that wasn't obvious to me until unbox and first use. Learn that lesson from there on.

Really, Denon UK sorted you out? Good for you!

Never really had issues with Serato on prev controllers but I guess new versions have all the bugs, that's why I'm saying - SORT IT OUT Serato!
acemc 9:34 AM - 30 May, 2019
I totally agree with what Wilks said. The 8000 is only now what it should've been when it was released. When it comes to using it with a computer, think of it a big, unusual shaped keyboard with 2 scroll wheels. It just sends messages to the pc telling it what to do, so issues are more likely to be a result of the computer or a track problem. In stand alone, the unit is doing all the work. Then it boils down to either the usb drive, problem track or the actual unit itself. Since my screen issue has been solved, I'm in love with the 8000 again! I will be upgrading to the Prime 4 though, it looks like a great unit & its time for an upgrade..... as soon as finances permit - Lol.
DJ Marv the Maverick 9:48 AM - 30 May, 2019
Quote:
After just one month of use, this is what I've written to DenonDJ product team about the MCX8000 (still no reply from them till date but I think this needs to be shared, anyone else have similar thoughts?)


I had an awful experience with the 8000 as well especially around its reliability. Not once not twice I felt like throwing it in a pit.

I was close to sending it in for a warranty repair but traded it in for the roland dj 808. I didn't send it in for warranty because I lost confidence in the product.

They claim to have found out the issues with many units...and it's a hardware fix.

On the denon forum warranty for the 8000 is 3 years.

Best to join the Denon forum and seek assistance there.
Zoop 4:40 PM - 30 May, 2019
The MCX 8000 is by far the best build for the money in the market, the Denon service is great.
Calling a button placement you don't like a major problem is a big exaggeration.
Good DJ's can work with most of all the stuff ever made by every company and very well with the mcx8000.
Mr Wilks 5:47 PM - 30 May, 2019
Agreed on it being an amazing build. It's tough, rugged and can take a knock it two.

The button placement is totally subjective though. I thought I could adapt but I just couldn't do it. I never could. It was my first mirrored controller and will be my last as I just can't take to that particular style.

I wouldn't knock the mirrored look as some do prefer it but from someone who has about six controllers old and new, mirroring the play/cue button was a working nightmare. Your hands work differently depending on which deck you use but the top half where the screens are AREN'T mirrored. Having to press the shift button + zoom is different on each deck as the shift button is on different sides. I also regularly turned off sync instead of auto loops. I like a controller that I don't have to think about. With the MCX8000 i had to constantly think before pressing anything.

I have other mirrored controllers that don't mirror the transport buttons. These are much better to use. As I switched between Technics/Xone 43c and the MCX8000, I found it tricky through muscle memory.

The Prime 4 fixes all of these (and more) so I can buy back into the Denon DJ ecosystem again. I loved my MCX8000 for what it did (only a few dollars more than an SX2). A quality controller without the USB features would be about £800 so for £900 it's a steal.

Bring on the Prime 4!!!
d:raf 7:19 PM - 30 May, 2019
Quote:
I'm interested to know what you've tweaked..


First, I went to this page: www.denondj.com

I started with the computer optimization tips (at the bottom of the page). Then I went to the "MCX8000 Settings and Utility" section, skipped the MIDI trans interval and touch sensitivity sections and adjusted the screen brightness (down to 80%).

To set the buffer, I would leave the MCX and my laptop playing songs from my full library on all four decks in auto mode overnight. The first two mornings when I checked the music was horribly intermittent (like it was "dropping in"... a "drop out" in reverse); I raised the buffer each time until it was still playing normally after 8 hours. Never had a stutter or dropout issue after that.
PaulT99 9:47 AM - 1 June, 2019
Quote:
I haven't heard too many issues with the 7000 - it's mainly the 8000 that seems to get the complaints.


The MCX8000 runs sweet with Firmware 2.1 which came out in Jan.
That resolves all the issues as far as i know. Took a long time for it to come out though.
Every 8000 user should upgrade to this.
PaulT99 9:50 AM - 1 June, 2019
Quote:
Quote:
Screen freezing issues


That's a terrible one. DENON should fukin fix that instead of having lousy products in the market. Grrrr


It is fixed, in Firmware 2.1 which came out this Jan.
It resolves all issues, to the point where it currently does not have 1 single bug.
Chino 3:33 PM - 1 June, 2019
Quote:
It is fixed, in Firmware 2.1 which came out this Jan.
It resolves all issues, to the point where it currently does not have 1 single bug.


Unfortunately, that is NOT the case!! Screen freezing while in standalone mode is a known hardware issue. Anyone experiencing this should contact inMusic Brand customer service for a warranty repair and/or exchange.
PaulT99 3:45 PM - 1 June, 2019
Mines absolutely fine.
DJ Marv the Maverick 11:27 AM - 31 January, 2020
Denondj is recruiting Beta testers for the MCX8000

If you are interested

denondjforum.com
Willy Yost 10:15 AM - 6 August, 2022
The Serato DJ Pro app is a powerful music production tool that gives you total control over your music library. It includes a range of features that allow you to mix, cue and perform live with professional results. Visit this site to hire writers for your educational assignments for good grades. These will let you hear what's going on onstage without distracting your audience from the music. You can also use them to listen to other people's mixes during your set.
d:raf 4:33 PM - 7 August, 2022
So... anybody still using their MCX-8000?
DJ gsr 6:32 PM - 7 August, 2022
I still have, very often using it.
popnwave 3:36 PM - 8 August, 2022
I've actually been looking for one used but nothing in my market!