What about native in SSL.
That's what I'm interested in.

Exactly! +1

thats a no go...

usa.d-mpro.com

So what is the benefit of this unit for Serato users? It seems like the 3700 would still be a solid choice and probably cheaper now that this unit is released.

I don't think midi mappable will make the platter spin. No need to give up my S3700's unless these 3900's work native in SSL.

Couldnt you use a usb drive with serato tone and midi map everything?

Hybrid MIDI mode for SSL. LED's are gonna work too...

Yeah, it looks like hybrid mode with full MIDI mapping. For my style of mixing the platter control is good enough for me. Might have to move my 5500s to second string if all of the other features pan out. The networked player concept looks cool, will have to check it all out.

I'm done. I'm done with warped vinyls, done with needles, done with dust, done with club vibrations jacking up the timecode, done with 25LBS turntables.

3900 ftw!!

So you are planning on bringing your own gear to every club event?

It does look impressive. I wouldn't mind testing one out.

Love my 3700's. blow cdjs out the water i think

Done with Denon bringing out new products and throwing old products by the waste side. If these should fail on you at your event your pretty much assed out.......

Every company does that when they get something new and denon has worked hard in last few months to offer way better u.s customer support. when you call the suppport number somebody answers right away so i think they are trying. they have heard the complaints.

had the 37's, were buggy as hell when released, bought the cdj2000's and never looked back. Hopefully for Denons sake the 3900's are bug free, although it doesn't seem it from the video they put out

+1

I don't see what the major difference is between the 2 units. For 1K/unit, I don't think I'll be upgrading anytime soon...

No, I travel as light as possible. Which is why on mobile gigs and venues that require my gear, these will be weapons of choice.




?? No I'm not. I'm quite proficient in Internal Mode, never had a set go down in flames because of the players. Durability DOES worry me though, it's something to consider when my $400 12 year old TT's have never been to the shop once, and these $1K toys will most likely have to go every few years...

I'm just confused on how you guys think these blow the cdj's out of the water, LOL... All the 3900's have over cdj's are a spinning platter which can't even be used to pitch bend properly like a real turntable, So I guess if you are strictly a hip hop dj that scratches a lot and prefers spinning vinyl, then the 3900's are better for that, but if you are that into scratching, i would think you would still be on Tech 1200's

and I agree with KSmith on this too, i don't see the major difference, they took the 3700 and added networking capabilities that Pioneer has been doing for almost 2-1/2 years now (so was devon with the 5500)

For me, the only reason I would consider these would be if it was native in SSL. I don't see any other reason to replace my S3700's.

3700's still work, so no need to change them out...

As someone who's interested in purchasing these, I'm interested as to what makes you say this?

as long as they work with mixemergency....

To me active platter makes all the difference in the world. Cdjs are nice for just mixing but to me thats it. Ive used both alot and love my 3700 way more. Coming from turntables it is such a better feel. i think denon builds a superior product for half the price. just my opinion.

to elaborate a little more, coming from turntables also for a solid 20 years of steady dj'ing, The platters on the 3700 do not react for pitching the way you would want, for scratching they are great, but to mix dance, you're not bending via the platter. If you try to pick the spindle to slow down, either nothing happens or the plater completely stops from trying too hard, very inconsistent. Try to glide your fingers along the side of the platter has the same results, either no reaction or kills the movement totally. Plus, if you wantd to do a quick spin back at the end of a mix or a spin back where it slowly spins down like real vinyl or a CDJ, good luck, it just gives you a constant speed spin and then stops, Yes I have tried different mats, sheets etc.... under the vinyl and it all sounds like crap in my opinion.

I do agree the 3700 "now" is a solid deck for hip hop guys or dj's who don't mind clicking buttons to pitch bend. Denon has always just left a bad taste in my mouth, each release of their players I have bought was filled with show stopping bugs that tools months, and 1 bug up to a year to finally fix. I dj at least once a week, mostly 2-3 each weekend, I cannot use decks that have these type of bugs. I have tried each of their releases, the 3500/5500 and 3700 and struck out all 3 times when they were released. I just can't keep trying out decks each time denon releases something, I mean shit, even in there demo video the deck shows a similar bug that the 5500 and the 3700 had where when you press play, the platter jumps quick and stops, 2-3 clicks and it finally went, you think they would have edited that out of the video, LOL.

One of the main reasons I still stick around the denon world is I have to keep some on hand for other dh's to use at times that do prefer them, Plus I get along great with Silvio who has helped me out a lot in the past when i was having issues with the decks. Hope the 3900 is a success for them but it's just not for me, there is nothing it does that i haven't been doing with my 2000's or 900's for the last 2-1/2 years, Yes it has iPad support, but with the 2000's, the screens are big enough, i don't need to hook up an iPad for a monitor

I think Denon builds a decent product for the price but if I had the money I would take the CDJ-2000s any day over the 3700s. Main reasons for me.

1. Native Support in SSL
2. Way better resale value.
3. The only CD deck requested on Touring DJ riders. If you rent your gear you can easily make money renting them out to clubs in you area.
4. The things are just easy to use and navigate. Denon's layouts are a mess on most of their products. I don't need or want a hundred different gimmicks on my decks.

dh's = dj's
that tools months = that took months

damn auto correct!!!

Hmm. That was my assessment of the 3700 too. I think I was looking forward to the new platter on the 3900 stepping up. Time will tell.

The 3700s do have adjustable brake speed, I'm assuming the 3900 will also

and once again Denon has showed me one more time why I cant stand them, i give an honest response to someone asking me why I am on their forum which my answer was, I like answering questions and giving my honest feedback from what I have used and sold and so on, And I get banned for a month, LOL Unreal, Not that I will miss their forum but I just think it's funny that the geeks that run that forum think they are tough guys because they can hit a banned button. I hope they read this too!!!

I even emailed "denon"

"Just an FYI, You should have Denon consider making their own forum soon, The forum is a major downfall of the Denon name, I got banned again for a month for defending myself on what JJ had responded to me, I think its a joke and honestly, It's hard to defend anything from a Denon point of view or use the gear when you get banned for giving honest info that was not even bashing the denon product or name. i know you guys keep saying that that is an unofficial forum, but you do link to it from the site so 99% of people think its denons. Anyway, Hope all is well and good luck with the 3900 release"

honestly, how can I promote or buy their gear when you get treated like shit from a customer service point of view on "their" forums... If they want to keep saying its not our forum, then stop telling everyone to go there for help

+1

I made the same comment recently and Silvio's response was the usual it is not an official forum. I think Silvio just stays out of most of these discussions now and hope they just die out. If things do get to heated then one of the Denondjforums regulars or mods will show up to justify their actions.

Hopefully one day Denon (the company) will start their own forum.

if you go to 21:46 on this video, I believe there is a bit of hope for this product.

www.youtube.com

Just FYI.

what hope do you see? Serato is still in REL mode so they are just using the "HYBRID" mode from denon which is still just a control signal and it allows you to plug in a usb cable too to map buttons, the 3700 did the same thing

yup, lets hope

I found it even more interesting that the "unnofficial" denondjforums.com had an advance unit and made a walk-thru video of the product. Does Denon even have their own "official" videos of this new release?

I understand what you're saying. But the fact that they're showing off Serato and not Engine in the upcoming preview video gives me a bit of hope.

The official video comes out in March if you watch the video at the time stamp I posted.

I REALLY doubt they are gonna just come out with an updated 3700 with a music manager for Mac & PC without having something to bring to the table up against the Pioneer models.

It's gotta be native for something or it may tank very quickly.

I'm not trying to flare up this thread at all. Just hoping that they have the good business sense to appeal to the Serato market since they're pushing the "CDJ for Turntablists" angle.

if you like pioneer then use pioneer. pretty simple and what whole comment about not being able to udjust pitch using platte ris dead wrong. you have to adjust the screws and get the plate were you want it and then you can use the record to slow or speed up just like a 1200. i use mine one 4 shows a weekend.

Serato didnt support hybrid mode for the 3700, i wonder if they will for 3900 and 3700 now?

ok, if you read anything I posted on Denons forum, oh wait, they deleted it....

I am forced unfortunately to keep both on hand for dj's that like the 3700's, you know, the 1 out of every 100, I played with the screws and tried different mats underneath, I like to drag my fingers along the dots of the platter like most dj's do to slight pitch down, good luck with that, tried a bunch of different options and no luck

I do use Pioneer for all MY gigs but again, I keep a bunch of each of the popular players on hand .... Like I have said a million times, I use what I like, not what people tell me to use, 2-1/2 years never had a show stopping issue, when I bought the 3700's on day 1 of release, couldnt get through 1 job without a deck freezing because of bass vibration while the deck was paused, which again, Denon fixed a year later.

none of this is worth arguing over, its a damn cd player for christ sakes, my point recently was that Denons "unofficial" forum needs to be dealt with by Denon, it gives them a bad reputation for something they claim they have nothing to do with

I get it, trust me. to each his own. i had nothing but issues with my cdjs and none with my 3700's so i think each perosn has his own storys. Ive been djing 20 plus years and we have used denon always with no issues so i stick to it plus non active platters drive me nuts tho i do own a ns6 and love it so go figure.

+1!

They look pretty cool and I have played on Denons before - but I totally agree with this

Statement above makes no sense but ok.

I really have given Denon many chances to earn my loyalty as a customer.

I have owned:

DN-X1500 - Bad fader lag. Got majorly hot. Ultimately they introduced an updated model and did not fix the problems with the original.

DN-S5000 - Interesting concept but got tired of dealing with all the Macgyver fixes needed to get this thing to work.

DN-S3700 - Bought them from the beginning. Freezing issues. Skipping issues. No fixes until a year later and still problems.

Currently I have a DN-X1600. Decent mixer for the price but is nowhere close to the quality of the DJM-900 that they claim is an inferior product.

Damn hit send by mistake.

Anyway, the 1600 is my last purchase from them. The main reason, the forums. At this point I don't care if their products had magic in them which transformed me into the best DJ in the world. I would rather continue being a bad DJ

What interests me most about the new deck is the whole media server/Ipad integration. If it works like it should, it could bring back a more pure form of DJing, relying on the hardware more than the software. These days, I mostly only touch the Macbook to type in the search window. If these controllers can do everything I need without a laptop, then great. As with anything, it won't be the end-all solution for DJing - I also do a lot of video as well so the Hybrid/MIDI features are also essential to me. It looks to be a continuing cycle of improvement of Denon's products, from the 5000-5500-3700 line but as with anything these days, I can't have a true opinion until I test them out.

LOL!

loved my 1500, loved my s5000, loved my 3700, love my 1600 mixer and never any issues so strange how that happens and also love my denon midi controller.

Very strange as most of the issues I stated have been documented by many other users. Guess you got lucky.

Had bad experience with the x1500, but really like x1600 and x1700, and dig my HC1000s.
Bbut yeah, Pioneer will still hold the "CD player" market, me thinks....

the HC1000S was great when I had one, no issues with that one

What was your reply to me BriChi?

it was actually pretty pleasant JJ, I'm assuming your the same JJ from denon forums?

I saw your post about "if you use pio then why are you here" and I was just responding how I use both Pio and Denon at times and blah blah blah but I guess one of the mods didnt like something in the post and deleted it, so i responded again to them and then they banned me, LOL

I also PM'd ya on the denon forum but I am not sure if you got it or responded because again, i cant get back in, not that I mind, lol...

pretty much my PM to ya was the same, just that I wasnt trying to cause issues just letting users know issues I had with previous decks and that hopefully Denon works out the kinks before the 3900's drop next month

I have used many different pieces of gear that had "documented issues" but I didn't have them myself. I've also had issues that I never found in forums yet the tech support people said "yeah, we've had a few problems with that".

Who knows, I guess.

a lot of forums will delete posts of known issues so it doesnt look bad for new users browsing, there are issues that are based solely on environments too, so me have an issue with the 3700 freezing around areas with a little heavy bass would obviously not be an issue for lets say, a bedroom dj

Understood.

I started using isolator pads with my turntables, 3700, etc. for awhile to get rid of any vibration issues from venue to venue. I've been using isolator pads as long as i've been playing out, so maybe that's why I never had that issue.

I've helped, suggested and complained on that forum since 2004. All was good until Gary started banning me in 2009. Everything I said helped to improve Denon products. I had to rephrase how I said things.

Bought the DN-2600f and loved it. I still have it with no problems. It even reads scratch CD's that my other players won't.

I've purchased most Denon mixers with no problems. I'm surprised the X1500 gets that Hot without any problems. My DN-X800 features 4 digital ins and X-Effect which isn't even on mixers today.

Bought the DN-S5000 and loved it. Alpha was genius! Amazed they updated the firmware to add MP3 support. They even sent me a 45 adapter for FREE 1 year after I bought it. Sold it for $50 less than what I bought it for.

Bought the DN-S3500 and hated it. Everything worked but the sticker drift at 00:00 ruined it for me. They finally fixed it but I couldn't stand the site of them anymore.

Bought the DN-HS5500 and was amazed. ALPHA and Sharing songs on multiple drives was nice. To my surprise, no one bought it and they prematurely discontinued it. However, through an update, they added a bug that glitched MP3's at random. Denon said no more updates and I was outraged never to buy another Denon product ever again. In the end, they did fix the problem and all was good again. I sold it for $75 less than what I paid for them and purchased two DN-S3700. LOVE THEM. My wish is instant platter response instead of waiting for the platter to get to 33rpm. I believe the 3900 does this now. Although I'm still not sure if LED button support is from MIDI out from Serato in 2.5?

I am tired of switching devices and software that only certain hardware can read. For instance, all my Cues and Loops from the 5500 are now useless. THIS IS THE SOLE REASON I USE SOFTWARE LIKE SCRATCH LIVE.

yeah, man, the 2000F, 2500 and 2600 were the best duals ever made, owned and love them too

@jj, you said your 3700 have to get to 33rpm is that from stop mode i assume. i have no lag from stop to start. I wonder if maybe they fixed it on new 3700, mine are only a few months old. could be i guess.

hey freestyle, its not the lag from start to stop, I believe what jj is saying is that you can't hit play and quickly start a scratch or trick, you had to wait for the vinyl to hit full speed before you can interact with it

from what i just read on the unofficial denon forum, yes, this was fixed in the 3900

QUESTION:
is the platter behaviour the same as previous models : press play and wait for the platter to make 1/3 a turn before you can grab it ? Or now is it possible to press play while holding the platter ?

ANSWER:

You can now adjust the start up time to hold the vinyl and press play as you wish.

Still don't see these things as a reason to spend 1k for a new deck. It looks sexy but until it's talking to me sexy while I'm scratching on it, I'll keep my 3700's... So far so good...

For some reason I was thinking they were going to be cheaper.

That is what I was saying BriChi. 1/3 spin before you can grab it.

BriChi. Did you see this?

"Can you now use the spindle to slow the platter down like you can on a turntable or drag your finger along the platter? I remember that being a big gripe for many with the S3700."

Silvio: "Yes, with the new higher torque motor and platter design."

Oh snap. What are your thoughts on this?

yeah, I saw that over on their forum, pretty cool that they fixed that for the new deck.

J.J., you the "JJ" from over on the denon forum?

Nah. That guy is an ass-whole.

hahaha, ok cool, just checking,

but that was the JJ i was referring to when I said "what JJ had responded to me", Wasn't you, was that guy on the D-Forum

thank you jj, for being so unbiased and really trying to get down to brass tax. I am so sick of people repping this company and that. I want a quality product that does exactly what it says it does. Thats it! I am thinking I may just be purchasing a pair of 3700s instead. Anyone want to sell me theirs?

you guys see this on that post about sc3900?

For Serato, there will be LED feedback (thats new) with .xml file provided.

I wonder if we can get that xml file and tweak 3700s

prizo, I think they said they couldn't do it for the 37's, Check the denon forum thread they have, people did ask the same question

and prizo, if you do get an answer, can you post here too, I know people curious about this too. I would assume though that the answer will be no (unless you use 3rd party pc software to light them up)

and just an FYI to my above posts, I spoke with Silvio from Denon who actually agreed with me that nothing was really wrong with my posts and had my "ban" lifted... Thanks Silvio, you da man!

NP Brichi, there's always a solution to any problem or issue.
If anyone else here ever has a future problem with this unofficial forum, please contact me.

Prizo, I really dont know if that would work, but JJ said there will be MIDI Out available soon for Scratch Live. If thats true, then you will be able to light up the S3700 or any MIDI device.

Brichi, did you want to extend your thoughts on the CDJ2000's regarding bugs and updates ?

silvio,
besides the midi out and better platter response, are there any other real benefits of this new device compared to 3700 when using ssl?

How is the response and the durability of the new plastic buttons? I have a ns6 and gone through 2 cue buttons already. I hate plastic buttons, at least numark's plastic. That could very well be a deal breaker for me. Hence why I like the 3700

I will extend mine. I have used CDJ-2000s the past year 2-3 nights a week for anywhere from 4-6 hours at a time. No problems to date.

If true, then yeah, GREAT news!

Denon 3700 and the CDj2000
Spinning platter-----> this is a feature that almost makes them incomparable. But……

The main differences, in my opinion, between the Denon 3700 and the CDj2000 are: 1. Spinning platter 2. - Screen Size -3. - Sharing data and 4.-Price...............-Everything else is personal preferences (that are very very important )

- If you like the option of Spinning platter and static jogwheel, you can select the denon 3700 (You have the two options)

- If you like the static jogwheel without the spinning platter option, you can select the CDJ2000.

- If you want to pay the double in the price of a Denon 3700 to have a larger screen, share data …Buy CDJ 2000

--About the difference o similitude in bugs and problems…They are the same…with some problems (fixed) for both …so they at the same in this area.


--About the Price>

----- CDJ 2000: $ 1750 x 2 (Ref> Guitar Center) ........ Total $ 3500

----- Dns3700: $ 750 x 2 (Ref> Guitar Center)............ Total $ 1500

----- Dns3700: $ 750 x 2 = $ 1500
Macbook pro 13 $ 1,300 + $ 600 TSP2 = ........... Total $ 3400

----- Dns3700: $ 750 x 2 = $ 1,500
Macbook pro 13 $ 1,300 + SL4 $ 800 = ............. Total $ 3600

----- Dns3700: $ 750 x 2 = $ 1,500
Rane 68 mixer (SSL INCL.) 2600 = ........... Total $ 4100

----- Dns3700: $ 750 x 2 = $ 1500
DB4 mixer $ 2600 = Total ............... $ 4100

Now the new DENON 3900 has everything (according to the manual) and more than you have on the CDJ 2000 .....
And ………Denon 3900 = $ 1000 and ... CDJ 2000 = $ 1750

rjfermin,
I think you forgot about the feature many regards as the most useful with pioneer HID mode on current CDJ's. Being able to see track info on the display, play time, remain time. Might not seem much to you, but for many, this takes focus back to the decks instead of staring at a computer screen like a hypnotized monkey....

I know what you mean....The little screen in stand alone is the downside of the 3700..but when I use it with the software ...i have a bigger screen to see all and more just 30cm away...besides, you can be a " hypnotized monkey" either way in cdj screen or laptop screen....but i respect this, but for me, is just a personal preferences...a very important by the way.

Don't get me wrong, I think the 3700's are dope. Although I prefer technics turntables myself, nad also have the older CDJ1000mk3 for lighter setups. Was hoping for the 3900's to have native SSL support. That would make me think about switching out the pio's.

Personally I think, the more a dj "monkey-stare" the computer screen, the less connection to the crowd. Thats why I prefer the HC1000s and Dicers, as opposed to hitting cues with the computer keyboard.

Sure, why not, lol,,, Any bugs the CDJ2000 had from day 1 of release were not critical show stoppers, my biggest issue, as you know Sil of the 3700, was the freezing when hitting play, that killed me a couple of times live unfortunately and it took the engineers a while. The CDJ did have some bugs like a warped master tempo so to speak, But nothing that was so bad that it would kill a set or make you doubt the player during a set.

Again, this issue was fixed by Denon and they work fine now, Hopefully this will be resolved in the 3900 as in the video, it showed the exact same issue I was talking about

couldnt agree more, the main reason why I love the 2000's when they were released, just dump all my music on a drive and plug in, or connect to Rekordbox, Either way, nothing to stare at, I feel like its back to having more fun, mixing by ear and watching the crowd instead of staring at waveforms and spinning dials, sorry serato :)

how so?

Prizo... I'll sell you mine! I've got two. E-mail me at chris@cutmastermusic.com if you're really interested.

Not supposed to do that dude... Gonna get this thread locked... Next time, just PM the guy...

IBTL

Ah crap... my bad. I just figured I'd throw it out there since he asked. Can I delete it?

Nope...

I was told the new hybrid mode for 3900 with also fix light's on 3700 to witch kinda makes sense.

@silvio, so this new hybid mode will only fix lights on 3900?

hybrid mode on the 3700 is dope warpnote. i dont have to touch keyboard at all. its all on the cd player. very dope

@dj-freestyle
The .xml file that we will provide is for the SC3900, which enables LED feedback.
I have no information about the S3700.

Well if its fixable on 3900 seems to me wouldnt be to tought to fix on 3700. just a thought. us 3700 owners are still out there.

You can try it, I dont know and did not try, thanks.

When it drops i will for sure.

Huh, track names, elapsed and remaining time too?

those two you dont get put all loops fuctions, cutiing them, hot keys, loading tracks. i mapped some effects to each deck. its really nice.

I was really suprised how much of serato works on each deck in hybrid mode. i expects a few functions but got most of them. its pretty dope.

And i think somebody posted abopve why not just use turntables. well i get all the functions of midi and cd with a turntable style and no dust on needles at shows. anybody who does mobile knows how dust these halls and clubs get. dj next to me sat night kept having huge dust issues so i was glad to be on my 3700 and not tables.

Cool, thanks freestyle, that's what I thought.

No problem. Just my opinion of course. i get all the pionner love ive used both alot its just a preference thing and a money thing.

Yeah, that's my take on it too, Pio is charging to much for their logo imo. Like I said:

I was banned for LIFE off of the Denon DJ Forum because i was being VERY vocal about my 3700's messing up because of the bass in the club where I work. The bass vibrations made my players react VERY badly. I am a FAN of the way Denon products work when the work correctly. I was told maybe you should move the subs in the club to help ease the problems? HA HA yeah I could see that conversation with the club manager. They i was told to put some foam under the players. LOL! My posts were edited and then deleted by the mods there and then I was told I was no allowed to post on the forum because I was not being a TEAM PLAYER. I have had my 3700's and enjoyed many years of use out of them after they fixed many of the issues I was ban for being vocal about. I am defiantly going to get a pair of 3900's when they are out and I am looking forward to the improvements they have made . The biggest improvement that Denon needs to do as a company is to have an OFFICIAL FORUM......... but who is to say it would be any better or even be more open to criticism.

This is funny hearing all the stuff about the Denon forum. I couldn't agree more. I personally have never been banned or really told much, but it's because I don't really go there and post anymore. I didn't like the censorship there either. They constantly change posts, titles, ban people etc. I wonder if it would be worth trying to start another forum. I don't care if it's official or not. I just want to read REAL input from real users.... good or bad. I'd be down to take a chance on a new Denon forum if the interest was there. That being said.... I'm also going to upgrade to the 3900's. I'll probably wait to see a few videos first. I've been lucky enough to be a beta tester for different versions of the software on the 3500's and 3700's and hopefully the 3900's will integrate nicer with SSL. Although, I'm interested to see how well Engine performs.

Great idea. I am sure the interest would be there if there was a way to get the word out.

I really enjoyed that forum from about 2005 to 2008. I sold my Denon setup so I don't go there very much anymore. But when I do, it just doesn't seem to have the same atmosphere as it used to.

I might actually look into this. I've got a new project I'm working on that might coordinate nicely with a new Denon forum. Hmmm....

If there's going to be another Denon DJ forum, it should be an official one. I don’t suggest starting your own. If you don’t care to use or contribute to the unofficial one, please use our official FB / Twitter pages for all your Denon DJ related questions, thanks.


www.facebook.com
www.facebook.com

twitter.com

Hey Silvio.... I just sent you a message to your facebook.

yet you are staring at a small computer screen.

Looking at a player suggests you are playing music, looking at a computer screen might suggest your sending e-mails, browsing the web etc. I try to focus on the dancefloor, that's why the club hire me in the first place.... C'mon Goodkat, you know what I mean.

For anyone intrested iv found this channel claiming to be from denon and will be broadcasting the product launch live from Musikmesse Frankfurt on wednesday 21st march also found out it will be approx 2:30-3pm our time
www.livestream.com

why would you be at the club in the dj booth checking emails and browsing the webs? i have a title for that dude, 'lightman'. i hate my slacker ass light man. and he's friend.

3x DMC Champ - DJ Switch on the SC3900's w/Serato

Watchwww.youtube.com

Watchwww.youtube.com

looks good.

I knew you would get it in the end ;D

Don't understand why they didn't ditch CD mechanism.

Loose some bulk, weight, and cost.

It's 2012 for cryin' out loud.

It's not like DVS users need that archaic nonsense.

[O/][iii][O/],

CD is still used by many and used as backup when your computer crashes. Maybe for the next generation it can be removed, lets see, thanks.

Looked like it was cold in there... But still a dope routine... Still no sponsorship for me Silvio? LOL

@Dj K.Smith

Please win 4 DMC events and you are IN, ;) lol

Mac users are unfamiliar with the word "crash".

If my computer crashes a flash drive should be in the player as backup :)

What about 4-5 strong references from past wedding clients? DMC competitions are a bit much for me, LOL...

^^^ Exactly. CDs are good for just one thing these days: Drink Coasters

I thought the 3900 was the next generation.

Thank you Denon for leaving in the cd drive

You weren't alone in that thinking.

Thanks and we agree.

Splitting hairs, “the generation after the SC3900’s” thanks.

could that generation be with a 12'' platter please..:)

Thanks for your suggestion !

That would convince me to switch from TT's if done right ;)

Co-sign.

If it wasn't for the CD I would have no interest. It's not like DVS users need half of the nonsense out there, there are dozens of controllers to choose from, only two solid CD decks and I prefer the Denon's over Pio.

When are we gonna get to try this bad boy out for ourselves?

In stores around the 4th week of this month /March

Thank you Dj Shamann !

Really? With a motorized platter? From what manufacturer? Was only aware of the Numark V7 (tiny platter, but still motorized nonetheless).

there's the Stanton SCS.1D has a motorize 10" platter

True, but last time I checked it was not Serato compatible (without some sort of hack). Has that changed?

www.youtube.com!

One more video.
www.youtube.com

ScottC have you tried this? I posted something about this bass issue awhile back. The foam beneath the player does solve that issue.

Excellent - SC3900 Video & Online Review w/ dj mad flip,

www.uniquesquared.com

Great my 3700's are less a year old and i love them but these 3900 seem like gold. dam i hate you denon.

@silvio. any word on if we can get hybrid fixed for lights for 3700 like 3900?

dj-freestyle , if Serato adds MIDI Out to next versions, then you can light up the S3700 too.
There's nothing we need to do from our side, its ready to go, thanks.

So if there's no Midi Out on Serato how can the S3900 have working lights?

It would be nice if Denon was able to have the S3700 lights stay on in hybrid mode. They don't even need to toggle on/off, just stay on all the time.

@dj-unique, that was my exact thought. that makes no sense if 3900 can why wouldnt 3700 work. im so lost.

@ DJ Unique

Someone made a PC app for the lights / S3700.
Click a button, they all turn ON, close app and open then Serato.

I know but I'm on a Mac.
It would still be nice to have Denon offer that "lights always on" feature on hybrid mode.
If it can be done on the S3900 then maybe it's possible on the S3700.

Thanks DJ Unique


We cannot add new firmware features to the S3700.
Most of the great things you guys asked for over the years have been implemented in the SC3900 and in Engine.

Ive always been a huge denon fan but wow. thats beyond bad customer service. unreal.

+1000000

@ dj-freestyle, thanks for your support and input on this matter, but please don’t shoot the messenger!

I was told that the S3700 firmware area was full, therefore impossible to add any new feature requests. Hope this clears things up.

The gun wasn't pointed at you Silvio, he wasn't shooting the messenger, he was shooting the company. RANE would never abandon their products in that way. In my brief experience as a Denon customer, my common experience is:

My question; "I have a long, detailed question about an issue that should probably be addressed in a thoroughly thought out manner by Denon."

Denon's answer; "We have no plans to make this product any better, sorry, thanks"

Coming from the Rane experience, the Denon experience is quite a shock, to be frank.

Too bad they couldn't take out features to make room. The effects could be the first thing to go.

I think people can also appreciate an honest, short and to the point answer.
Anyone who would rather have a long detailed answer should call us, 630.741.0330




The S3700 has been on the market for 3-years. During this period, we supported and released 11 updates that included, reported bug fixes and loads of free new features requested by our customers, such as worlds first Hybrid Mode for Serato. So yes, we did make it better.




To be fair, the question asked was about changing our hardware spec. Adding features to SSL is much more easily done and has become common practice.

Lets get back on topic > SC3900

Now THAT'S an answer!! Thanks

the light do turn on on the 3700 mac or pc i made a threat already and you could put your name on the screen

@djnonstop, you lost me. explain?

@Silvio Z 7
-make a 3900 without the CD drive and i'm interested
-make a 3900 without the CD drive, soundcard, and with full serato HID control and i'm very interested

@silvio, I wasnt shooting the messanger i just expected a detailed reason. I work for two company and one of them is boom who is a authroized denon sales so ive had alot of dealing with denon people and just expected a better answer that was all.

Who can do more can do less



I'm not sure that the market is ready to buy just an HID controller for Serato...it's too limited

See SC3900 in action during the french event MIXMOVE:

Watchwww.youtube.com

Watchwww.youtube.com

Same here. Strip it more down too. Doesn't even need display or half the buttons it has either.

Think Technics SL-1200, minus tonearm assembly, plus digital connection.

So tired of all these flash in the pan band aid toys that will be collecting dust in short period of time.

For the zillionth time, RANE, PLEASE MAKE A REAL SSL DECK! Pretty please., with sugar on top.

Just make it support NI, Serato and Virtual DJ. Done and done.

Denon, the 3700 has on board fx, the 3900 does not, and people will still buy it because on board fx are useless for DVS

and less features also hopefully means a lower price point

@Dj Wunder , thank you.
@DJ Barticus, thanks for your suggestion !
@dj-freestyle, you work for boom? cool, didn't know that...
@djkom, thanks for posting these new videos of DJ Switch ;)
@Rebelguy, yep, we know it, I think Traktor tsi & VDJ support is coming...

SC3900, SSL calibration image from DJ Dave Clarke,
and adds, "New Denon SC3900 are rock solid and jitter free"


s3.amazonaws.com

oh, Deck 1 for above...

I use the onboard FX buttons and knob on the 3700 to MIDI map Effects, Loops, Loop Rolls, Samples and Instant Double's. So it's really not useless. Check out my mapping www.poweronplay.com

What I need from Denon is a MIDI player only with a Direct Drive Platter.
- No CD Player
- No USB player (Only USB to connect it to CPU)
- No Network
- No Display
- 5 Cues and Loop Controls
- Knobs for FX and Buttons for drumpads, Bridge, Slicer
- 3 options for Platter: 1. HID for Native Support in Traktor and Scratch Live 2. 14-bit MIDI similiar to the S3700 and S3900 (RPM works wonderful in this mode) 3. HYBRID for the software that refuses to support it NATIVELY

Simple, easy. Like a DN-SC2000 or DN-HC1000 but with a spinning platter and a cheaper price than the S3900. Make it happen Silvio. I don't need CD's as backup. I'll run an iPod through the mixer if that happens.

My comment was in reference to a unit such as J.J. is suggesting above.

@silvio, i work at a to z and fill in at boom occasionally. Jordans fiancé works for a to z as a dancer and dj to so we are all family

Also helps that I've seen 3900 already in person and its a amazing product.

I'm curious about the threshold being set so high, couldn't you theoretically drop it all the way down with these decks?

here is how to make the lights work on hybrid mode on the 3700's with a mac

here is how to make the lights work on hybrid mode on the 3700's with a mac serato.com

serato.com

@djnonstop, does it have to be programmed. just asking before i try it.

He is running a windows install on his mac, good workaround if you can be bothered with it.

No im not using windows on the mac just a program to run pc programs on mac os. ill make a video later on so you guys could see how it works

Serato is adding MIDI out for 2.5.

On the free MIDI-OX, you can easily turn on all the LED's to ON. Isn't there a similar program for the MAC?

Link for the Mac please.

I hope it's not Wine Bottler that I previously saw. That kind of scares me. I think it might screw up my super safe & secure MacBook Pro.

I've used MIDI-OX for the 3700...the downside is that if you switch modes between Hybrid MIDI, USB and/or CD...you have to redo the MIDI-OX each time you get back in Hybrid MIDI mode. So for weddings guys like me where sometimes we need to switch modes for different portions of the ceremony/reception, having to do that is not practical.

But, if you strictly use the Hybrid MIDI mode, then the MIDI-OX lighting up the buttons on the 3700 is pretty neat.

@J.J, did a birdie tell you that or are you just making stuff up

I MAKE STUFF UP. That's what I do. I had an article how to get MIDI out on my website www.poweronplay.com, but I was told to take it down. No sense in arguing if it's around the corner.

Plus, MIDI out was announced with Serato Video, then taken down 15 minutes later. If you look hard enough, you will see video of it in action. Educated guess is that it will be here in the next big update.

lol lol, was being funn , didnt mean to seem crappy. thats aweosme. good catch. i hope they really do it. will be very nice for sure.

Maybe midi out will be for serato video ONLY....for the itch users. And not for scratchlive or itch.

looks like the attented SC2900:

www.productpilot.com

got to play on a pair of these at the CDJ show in Toronto last weekend, very nice!!!

the Engine iPad app was pretty sweet too, easy to use that's for sure, leave the laptop at home!!!

considering how long of a thread the MC6000 mapping request thread is on the forum I would disagree with this statement

Excellent SC3900 Overview Video from Ty - agiprodj.com

Watchwww.youtube.com

They started shipping to USA dealers yesterday, call to reserve !

Oh and the SSL mapping file for the SC3900 is here: (listed under Support)

usa.d-mpro.com

Thanks for the file mapping Silvio! Hopefully I get my 39's delivered next week!

Silvio has the NEXT TRACK function been eliminated on the 3900?

Yes, but you can still search your Next song from CD/USB while one is playing, pretty cool.

Cool, congrats !

Sil, I think he meant more where you can look for the next track and then set like a 5 second mix time, then press enter and it mixes for you for lets say background type music or if you're in a pinch if a deck fails

also, are people going to have them in their hands this week? I would love to start hearing the real world use of a mobile guy with a large 20,000 track library on an external linked and using an iPad to search and drop tracks. We all know the decks will work fine with a hundred or so playing at a trade show, I want to hear from people that really work their decks at gigs like I do

i950.photobucket.com



They have arrived......:)

Pretty sure they are in stores. Anyone try the new xml file with 3700?

No haven't yet. gonna try though just to see what happens.

Let me know

Want to send me 2 :)

Yes send 2 to me also!

I just sold off all three of my 3700s for $1200 on Craigslist locally in a matter of hours after posting them up. Not bad considering that I paid $1425 for them over 2 years ago, and have made lots of $$ using them for mobile gigs. I will put the money aside and save for the 3900s. *drooling*

hahaha am about to sell mine two of them i bought last year for the same price $1200 so i get the 3900s

guys. the platter is definitely improved on the 3900, acts just like a 1200 now as far as pitch bending via the platter. Good work on the platter Denon

well I got one as a loaner and tested this for myself, it pretty much chokes the deck, a shame too, I was liking them up till that point.

I loaded my library (23,000+ tracks) into Engine, all finished analyzing, I exported to a Maxtor 500gb/7200rpm powered external, When I plug into the 3900 everything shows up quick and I can scroll but once I load a track, it sits at "memo checking" for a while, in some cases over 5 minutes, then when you play and try and go back to the previous folder, it's not showing everything anymore, it's locked up and I have to pull the drive and plug it back in.

I am sure this will be improved in future versions. If you just want these decks to control serato or use with a small club library, they are great decks,

Please make a cd player with a 10" moving platter, user replaceable slip mats, play/cue on bottom right, pitch top right, screen top left, and I'll buy 4 tomorrow.

The 9" moving platter on the 3900 is just fine. (nm)

I tried the xml file for the 3900 and for some odd reason I couldnt get it to work. I had version 2.0 of Serato so I thought it was that since the recommended version was 2.2 or later...that wasnt it either. I ended up mapping everything myself before my gig Saturday. 39'S are DOPE.

So for you guys that use a coffin, do these fit in place of your 3700's in a Odyssey coffin with a 10" mixer?

i'm using the existing coffin were my 3700 were housed. is tight but it fits.

I'm thinking of grabbin 2 of these with a 12" mixer. How heavy do you think the coffin would be? Would there be room to modify the coffin to fit a serato box and wireless mic?

i'm using the Odyssey FR12CDJWE weights around 70 to 80 pounds

Think there is room in there to squeeze in my serato box and wireless mic receiver? I do mobile work so I would need it to be transported around and not just sitting in the case at home.

I would check what kind of padding is under the mixer. When I had an Odyssey coffin I cut out an area of the foam to fit my SL-3. The foam was thick enough that it was basically still taller then the box and the mixer was on top of it.

2 SC3900 on the way! :D

Thanks TY AGIPRO

that is how i have it set up. SL3, 3900 (2), DN x1600, DN-HC1000.

Care to post your new setup with 3900s? :)

img72.imageshack.us

Nice!

So what is your take on the 3900s?? how well do they work with Serato?
Using HID?

any report? lol

coming from the 3700 to the 3900 a lot of improvement. with the provided MIDI mapper and serato works great, the platter response is sharp no latency.

I have a loaner for a couple of days and have been testing, they work great with Serato, it's Hybrid mode though, not HID so dont get that part confused, it's is a little different, but honestly, The Hybrid mode in my opinion works better right now then Pioneers HID mode, only downfall is you still have to run the rca's from the 39 to the box AND a usb cable from the denon to the computer or hub, but if you are mobile and use a case, who cares, it's always wired anyway. only other downfall is it would be nice to see the track info from serato on the denon screen, again, no big deal though, just a nice added feature if it was there

CQE, you should have no issues getting the mic and sl box under the players, most cases have a lot of foam underneath and you can carve out where you want the box. I have the same setup (with different equipment though) and my mic, is mounted under along with a linksys switch and all wiring

That X1600 is a bad arss mixer too. I should be getting my pair in a few...homie employee pricing discount, woohoooo!

If anybody sold their 3700's to get the 3900's, please PM me and let me know what you got for them... I'm starting to think about getting a pair... I like new "Ish"...

I was kinda thinking the same thing.

this thing looks dope! definitely wanna try it out...seems like it would give you better control than a cdj.

Anybody experiencing SSL jumping into INT mode while mixing with the 39's?

This is because its mimicing vinyl...like when you leave the needle on the record and the timecode is no longer giving a signal, it jumps to internal automatically. Hope that makes sense. It's still a little early, cant think straight lol

That's the most logical explanation so far, thanks.

youre welcome, rick!

I was told by denon that is a serato glitch and that they are gonna fix it but its been years and serato doesnt seem to support the hybrid mode so lets see if they really fix it.

instagr.am

Is it 5 o'clock yet???!!

Thanks Ty at Agiprodj getting these shipped overnight :p

pretend you're sick and go home, lol

lol

i had like 10 minutes on my 3900's last night and they do feel different then my 3700's for sure. cant wait to have both in studio to do a video on differences. hopefully tonight

instagr.am

Is it 5 o'clock yet???!!

Thanks Ty at Agiprodj getting these shipped overnight :p

photoshopped, lol... Pics in house, setup are only proof of purchase X, LOL...

You don't have to tell me I'm the photo phreak in here! LoL
Just wait for tonight ;)

True DAT

ok serato i no you guys read the forum stuff. lets get on it. we love us some hybird so fix the glitch.

Why don't they support the Hybrid mode?
Seems like the best of two worlds, a win win so to speak.

It's a cd player with a TC disc that supports Serato midi assignments.
I keep hearing about a "spec", but hell it all works except for the lights.

If VDJ can do it, why not?

Even if they do fix it with an update, that update is gonna kill ME.

Brichi, that exact function [Next Track] was removed to streamline functionality.

Thanks Brichi, we did tons of work/improvements to the platter area (and other places).
After 4 generations and 10-years of dedication to the spinning platter, I think we nailed it.

@DJ FaceMI, congrats !
Any reason why you are not using the latest v2.4 ?

Thanks Sil! I updated SL on Saturday then loaded the .xml file but the file mapping still didn't work...

Updated it to 2.4 btw...

Did you load to the correct folder?
Using MAC or PC?

So Silvio, I gotta win multiple DMC championships to get a pair? I'm a really good wedding dj, just so you know... I'll even give you back my 3700's as a trade...

PC...load
PC...loaded it to the midi folder under _serato_

Can you see our file when you open SSL and go to the MIDI tab to load?

Yes sir. I click on it, then load it. Try some buttons and nothing works.

and you set the players to the correct MIDI channels in the preset mode (5 and 6)?

Did you select 'Unit No' or 'MIDI Ch'...they look the same 1~15, but dont confuse.

Thats what it is Sil...setting the channels to 5 and 6! Thank you. I'll try it out when I get home...at work right now lol

Ok, check that its MIDI CH and not Unit No that you changed.

Unit No should remain on "ALL"

@Dj K.Smith

Not really.
A faster way is to crack open your wallet with a valid credit card…that makes you an instant DMC Champ ! ;)

you kill me....lol
crack a card....

@silvio, i think dj face was tyring the hybrid file for 3900 on his 3700, i think i read that earlier so im sure thats why,

Can I use a Denon Dj credit card? LOL... I'm trying right?!?!?!?! Can't knock the hustle...

Ahh, thats a whole different deal.

@Freestyle, looking back at some of my comments, I think I wouldve though that too lol I just got my 39's going from some TT's...LOVE them.

@Sil...Just preset my channels to 5 and 6 as well as Unit no set to ALL. Works like a champ! thank you.

Wonderful, enjoy !

Oh I certainly will, thanks! Gotta practice for our statewide DJ Olympics.

Just for K Smith :P


instagr.am

www.servimg.com

Priceless! lol

Hahahahahahahaha... As soon as Silvio sends me mine I'll post pics later... Right Silvio?!?!?!? LOL

Very nice X, now you need to skin all that set-up... Gotta make it personal...

Sell your 3700s on craigslist;) I sold 4 CDJs this weekend. All went quick.

Make your 62 look like this...

i77.photobucket.com

^^ I actually like that. white plates.
but you got it already!

how difficult is it to apply those skinz...i want to get some done up but i'm not to crafty

Son done took over my new toys smh
instagr.am

Oh yeah wife was kinda not talking when she saw the Denon boxes LOL

Oooh Hybrid mode nice nice.
Auto loop: on point
Midi layers 1/2 hot cue/ sampler nice nice.

From a person who never used Midi on serato, I am liking it :)

Silvio or anyone: could i use two midi buttons to trigger 1 item
Sampler 1 trigger from deck 1 hot cue and deck 2 hot cue?

Sorry i am a midi-newb

hahahahaa, My son does the same thing, so funny

he even has a demo, LOL Watchwww.youtube.com

Extremely easy for the mixer bro...


Very cute pic X (NH)...

And how did you call me out like that on the ipad? I wanna know so when I get my next toys I can return the favor, LOL...

Im pretty sure thats super imposed over the ipad. lol lol

Ipad3. Sketch pad app ;)

Wait for my next toy to come in next week.
I'll add K smith and freestyle on the iPad

I gotta give it to Denon on the iPad integration, 23,000+ files and it is fast, you can search and drop tracks from the iPad reading a usb drive plugged into the 3900. very cool feature and works very well

Look at my concept of a Denon dual deck controller based on the sc3900 and the stanton scs1:

img703.imageshack.us

i like the cue buttons on the bottom +1

BriChi Do you know if using the same Mp3 file from Serato and Engine would cause conflicts? ie tagging?

Actually I don't, that's the major drawback of the ns7.
Gets in the way platter IMO.

from what I just looked at quick now, no conflicts between the two

it does seem though that they save tag info differently and serato has priority because it writes right to the file, for example, I changed a tag in engine but it doesn't effect the serato tag when i rescan the id3 info but if i change the tag in serato and reload the tag info, you see the change you made from serato in Engine, hope that made sense

Gotcha!

I guess i should do test samples before doing the entire library.

oh yeah back spinning on the 3900s is a wtf! Cant do it right LOL Torque is so strong.

you need good slip mats and sheet underneath thats why. thats good the torque is strong. it should be.

How do you guys like the cue / play buttons now that they are plastic? How about the layout of midi mappable buttons compared to the 3700?

Aiiight fellas, just listed my 3700's on CL and if they go, I will go and get me a pair of 3900's... If only my brutha from another mother Silvio could give me an employee discount to make my purchase a little lighter on my wallet, (**wink wink**), that would be awesome, LOL...

Wish me luck for a quick sell and new gear purchase... Oh yeah X, I will post a pic if I am successful in selling my 37's and get the 39's...

Pleaasr guys im torn. I need an unbiased comparison of the 3700 vs 3900. Forget about the fact one is new gear. Who can hook me up?

Wish I could help ya but I've never tried the 3700s

As for your Q on the buttons, I have o issue with them coming from cdj800s
I tend to use the hot cues more with serato.

Midi, I am new at this but the XML serato file, downloaded from pioneerdj works.
Again I don't know what and how to compare this to?

The one thing I found so far that I did not like was the midi mapped auto loop
I wish it was a momentary switch. I guess I got spoiled with the rane 62 auto loop roll where you just hold down the button to activate the roll and let go to turn off.
I

Nice. Cant wait!

prizo, what are you looking to do with the deck?
Then we can suggest best one for you.

Same thing as everyone else, just a matter of preference as far as features and buttons. I am real skeptical with plastic buttons since the NS6.

My question is whats needed for me to use engine, my iPad & thumb drives at my gigs. Will always need mobile broadband ?

Prizo, I hear ya, but only the CUE & Play are now hard type (like Pioneer, I guess)
All others are Denon rubber keys.

djvtyme85, you can use a computer or iPad

For PC/Mac, you need a network router or switch and some LAN cables
For iPad, you need a wireless router and some LAN cables

Dj K.Smith, I wish you luck and good move to update !

Thanks "Main Man"...

No discount for you. Sigh

So if I'm at a gig ill plug in my thumb drive, connect a ether net cable from one 3900 to the other, then I'll plug a ethernet to the router. Will that router than need wifi or have to be plugged into a lan line for the iPad functionality to work?

Ask Silvio... I try X, I really do, LOL...

You need a wifi router. this is how the ipad will see your HD library.
You do not need to be connected to the internet.
I just tried it and it worked :)

instagr.am

Oh I know... you have been asking for discount since... man...way too long.

Just give up! LOL

Watchwww.youtube.com

Quick Vid on how Denon Engine works

Thanks for clarifying that for me. Looks like this is going to be my next major investment. No more having to bring out my laptop.

But you know have to bring a gaudy wireless router with u at all times?!?! I mean, I know it could be hidden - but IMO that is the stupidest looking thing I've seen in some time. I'd still use a laptop, or a large capacity flash drive..

Sorry if you did not like the setup. I was just showing how it works.

Your music still runs off a flash drive/hard drive. The ipad is just another tool so you can see your library better; organize, make hotlist and do a search for a song. Then drop and load a song to the CD Player. You can use a laptop also. Ipad was another option.

wouldve been cool for denon to incorporate wireless like bluetooth in the deck to connect to the iPad, think that would've impressed more people, no need for any router then, link the decks to each other and bluetooth the source deck to the ipad. Baby steps I guess, start with the idea like they have (and its a great one IMO) and improve on it in the future

^^ you better Patent that idea! give me 10% lol

it def wasn't personal bro -in fact ur set-up is really nice, clean too, & I'm not even a big fan of Denon equip... I was talking more in general principle of the set-up. and yes - it needs a blue tooth feature. soon in the near future I'm sure...

fyi sc3900 and Rane 62 does not fit the RoadReady RRDJCD10W

instagr.am

Bt IMO isnt stable enough for me to trust it at gigs, I think they should've come up with they're own router that was DJ friendly size wise. For now I love the idea bc I can use my thumb drives but have a large screen to see my library. As soon as I put together the money this will be my new gig set up.

the stability of the wireless is kind irrelevant, Even if the wireless drops for some reason, you just lose the ability to look at tracks from it vs scrolling on the deck, it's not like the music will stop, you're not streaming music from the iPad, it's only acting as a display pretty much

Ok when you put it like that lol

Lol

Hi, everybody, I am proud owner off the DENON sc 3900 and I have also the Pioneer cdj 2000's and in the past I used the denon 3700 (wich I sold because off little irritations)...

My little review:

The cdj's 2000 working fine and I have no (big) problems with it. But for me the Pioneers cdj's are just 2 pieces of technologie that dont gives any plessure. Good if you want to mix with cue points and if you want a solid thing that does his job. The platter feels oke but nothing more ...
The Denons 3900 feels much better then the 3700 and all Pioneers and my first impressions are superb!! You understand the player directly and the irriations of the 3700 are solved. The loop functions are fantastic and the platter is the best I ever toutched. Less good than a turntable only because of the size, not because of the feeling, latency or anything else > The vinyl simulation is perfect! One big bad thing i've noticed is the backspin: you cannot do a nice backspin because the platter is to havy. Hybrid mode works better then HID pioneer mode.

^^^ But isn't it just the record that backspins?

I know a couple of guys that would dispute the hid to hybrid differences.

Can't imagine how cool this would be if the map was more detailed.
Why the hell cue point delete can't be mapped is a MAJOR flaw between the software and hardware.
This is one area where VDJ takes a monster lead in lacing the dj to the music through control.

Disregard, early AM dumb ass...lol

Yess, i mean the vinyl backspin dont works nice. Why i dont know. I've checked the instal settings but its very hard to do a nice natural backspin.

Are you saying its impossible to map the clr+cue button on the controller?

When you hover over cue delete [x] to assign in midi, nothing reports as assignable.

Let me have a check at that, pretty sure I mapped it on Touch OSC last year...

Yeah you cannot delete serato cue on the Sc3900

And true it's hard to do a long backspin. Might have to put some wax paper or plastic under the vynil.

Ah, you're right Rick. I could have sworn else, but I'm only able to delete cues by GUI or natively with dicers/hc1000s/rane mixer.

the back spin is the slip and record you are using. i have clears with customs slips on mine and they back spin aweosme just like my 3700 do. big ups to glowtronics for the customs slips and vinyl.

You can delete cues via MIDI, but it's a hidden/hack command you have to add to you XML file yourself manually.

That's what I was thinking when I posted about the record and retracted.
A back spin takes platter momentum, slipping records on mats aren't going to do that no?
Straighten me out on this, real curious.and not in front of mine at work here.

@ Konix, if you have the right command please post it up. tx

ill post a video tonight maybe of what 3900 come with doing backspin and replacing with custom slips and center spindle adjustped righ. If you notice if you loosen the 2 screws holding 45 adaptor on you can get the right spin.

when you get the right back spin just the record is spinning backwards not the platter. ill try to show with my 3700 witch i have here right now.

@ rich , ive never uploaded a video to youtube so this will be my first.

Watchwww.youtube.com


i think youtube is still processing video, like ive said ive never done this. lol lol lol, sorry if awful

im assuming the glowtronics slipmats/vinyl work with the 3900's as well right?

yep already tried them.

^^ invest in a better camera pls LOL. Jk

hey hey, i said first time and a iphone. video is not my thing. sorry

Very short backspin either way...?

That is what I meant , when you grab a platter and throw it, a slipping record is not gonna carry that momentum.

Exactly, doing backspin on a 7" vinyl single is not the same as a 12" vinyl...

shot because i barely spun it. its spins almost same as my 12's.

but everybody has there own opinion so it is what it is. all good.

WEIRD.

There are two ways to do in the XML. The first is a 68 hack. Blackie Lox posted another way I have not verified yet. For 2.4.1, you have to reload your XML MIDI Map after you boot SSL every time. Frustrating...

Thanks for the vid, and yes you can get a pretty decent back spin on these.
Gotta get into the map tonight to see if I can get delete cue to function.

Stone age shit in comparison though

Watchwww.youtube.com





Hope this shows a little better you can get good backspin with right slipped on 3700 or 3900

Its decent, but with all due respect, that don't really sound like a 1200/1210 backspin.
The last part of the spin: "breaking" part, is missing...
Even on a Pio CDJ800/900/1000/2000 the backspin sounds nicer than that.
(if you know how to adjust breaking that is...)

It needs a little adjustment. the "Vynil" is a little heavy, grabby. Gonna try a different slipmat/plastic combo

Cool X_Trodinaire, would be nice if you guys would post another video once done :-)

if you expect a 1200 then your use a 1200. its a cd player yet as close to vinyl as possible so i disagree very much.

Please post another video because that surely sounded horrible. I'm sure the platter adjustment plus a slip at should help.

Its the track so plenty of people have 3900 hundreds in here so they can post more. its getting old going back and forth

Don't get me wrong freestyle, the 3900 looks bad ass.
My local dj store just got them in. Will be test driving for sure.

Hey Warp here is another video
youtu.be

First Deck normal setup.

Next deck playing: added 2 layers of plastic slipmats from my old vynil.
Works a lot better.
The vynil tension is not as grabby anymore.

Nice mod X Trodinaire.
Using the plastic both over and under the regular slipmat?

Nice work thank you

Exact same platter at 1200 so just have to get right slipmat..I was doing gig last and 6 guys who use cDjs were like after playing they are switching. I think if you started on vinyl it's a no brainier feel wise

Yessir!

i still need to tweak it more. I want a little bit more slip for longer backspin
Maybe use a different slipmat and plastic combo.

Has anybody tried Butter Rugs with these?

+1

There's no Loop IN/OUT (manual loop) as of now, the VCI-380 only triggers AUTO LOOP in lengths of 1/8, 1/4, 1/2, 1, 2, 4, 8, 16, 32. In addition, you can save 8 auto loops in one track, which work as loop on/off. -Vestax

***Above post was for another thread***

I will be replacing my S3700 for the few reasons below:
* Drag & Brake Adjust. It's instant and real-time with visual feedback (Not Digital)
* No Platter Delay from Play. 3700 needs to reach 33 1/3 RPM before you can grab the platter
* Platter Pitch Adjust via spindle, record or platter dots
* 4 Hot Cues (I actually need all 5 though)
* New 2.5 hz TimeCode in Hybrid for Traktor
* LED ALL ON in Hybrid (Until SSL 2.5 with MIDI Out drops)
* Auto Loop and X .5 and X 2 (However, you still need a knob for this in SSL MIDI)
* MIDI Bank 2 sends a different MIDI command (SSL MIDI doesn't support modifiers)
* Instant Switch from CD to HYBRID MIDI. No more waiting.
* Better Ergonomics
* Disc Eject is out of your way
* Loops and Hot Cues are on the same side.
* Recessed Pitch Bend Buttons so you won't accidentally hit them while using the Pitch Slider.
* No more Grey on the corners (All Black)
* I'm assuming LOCK enables a different MIDI command for TIME, DISPLAY, SINGLE, MEMO.
* Top USB Insert
* High Quality USB (orange) slots found in RANE Mixers.

Someone please buy my 2 DN-S3700 :)

What up OG?

@brichi
Step by step....

@DJ_X_Trodinaire, nice video and slipmat mod.

As you already mentioned, first important item is to not:
-over tighten the 2 top screws
When the screw head skims the adaptor, you should stop turning.
Do not remove that slippery sheet from the metal platter either, its designed to be there (had one user who did)

Just like a turntable, you can play around with slipmats to change the feel or slippage, its all a personal preference. The motor has enough torque (3.0kg) to handle them all.

I think a butter rug may be too thick, try wax paper instead.

A butter rug is as thin as it gets????

But it's not thinner than wax paper #justsayin lol

I joined the club yesterday. I still can't believe there are people buying Pioneer CDJs after playing with these...I guess HID or native mode is cool since you don't have to add the box...but the SPINNING PLATTER meng!!! Can't go wrong with these Denons.

i90.photobucket.com

^^pardon the shitty cell phone pic and messy wiring...I had just unboxed it and wanted to get a pic asap.

Beware of the new issue where the laser skips when around heavy bass.
An unfortunate showstopping bug.
Hopefully Denon will fix this pronto.

That's occurred with the 3700 too...temporary solution is to put some foam beneath to dampen.

I just got mine S3900s an in Hybrid MIDI I know cant use the cues, ect... but we cant browse the library like the S3700s.

you can use cues and browns just like 3700. you must be set up wrong

is it possible to create/delete cues in serato using the 3900s?

Yes just add these lines at the end the midi xml file provided by Denon:

<Control name="Delete Cue Point Button A0" channel="5" event_type="Note On" control="23" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button A1" channel="5" event_type="Note On" control="24" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button A2" channel="5" event_type="Note On" control="25" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button A3" channel="5" event_type="Note On" control="32" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button B0" channel="6" event_type="Note On" control="23" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button B1" channel="6" event_type="Note On" control="24" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button B2" channel="6" event_type="Note On" control="25" on_modifier="Shift Modifier 2" />
<Control name="Delete Cue Point Button B3" channel="6" event_type="Note On" control="32" on_modifier="Shift Modifier 2" />


Make sure that the Modifier 2 is well set, verifiy these lines in the begin of the midi xml file:
<Modifier name="Shift Modifier 2" event_type="Note On" channel="5" control="26" />
<Modifier name="Shift Modifier 2" event_type="Note On" channel="6" control="26" />

Now, you can delete cue by hitting CLR+the desired CUE button

thanks Djkom! how do you also create cues?

Nevermind! I got the create cues... thanks again!

Silvio why hasn't Denon done a side by side comparison video to the pio cdj 2000 or technics 1200. Would persuade a lot of ppl like me who are sold but still hesitant

DJKom

Thanks That works!
Wonder why Denon did not add those in the map?
Now just waiting for Serato to let out the next beta. Still cannot delete from the Rane 62

Did you go into Utility mode to set left deck to MIDI CH 5 and right deck to MIDI CH 6?

Hey Silvio (or anyone that can answer this), is there a command to add to the XML file so that the eject button on the 3900 will eject the song from the deck in Scratch Live in Hybrid MIDI mode....just like we could with the 3700?

Yes there is one...I'm not at home so I will tell you later.

Note that if you map the SSL eject function to SC3900 eject button and if there is a cd inside the player, the cd will also be ejected....

For those who complain about going to internal mode after a few minutes, I mapped the SC3900 bpm sync button to REL mode so now it easier to bypass this know issue.

I think I will share my midi mapping because I added interesting mappings like loop rools, switch deck control (to be able to use one SC3900 to control both SSL decks)...etc

The only functions that misse me are the very fast forward/rewind, the original fast forward/rewind are not fast enough for me...I know it is possible because with HC1000s there are buttons for that...

Has anybody used that xml mod on a 3700 yet?
One of my problems with them and the lack of a quick map in Serato midi settings.

Been scared to death to try that especially where my decks are buried in a table coffin with no cd access, but that would be handy as hell.

Thanks, good idea !

Very cool and thank you !

Thanks.
There's already a preset for heavy bass enviroments. (use Low)

>Platter Sens.
-High
-Mid
-Low

Thanks for the photo and congrats !

Thanks to all for the help! everything is working fine now just a simple reboot! oldest trick in the book!

So, you know how SSL goes to internal mode after 15 minutes automatically with the 3900s?
Well, i heard there was a way to map an unused button to go back to relative mode. What would be the new line if I'd like to change the "Serato library" function to be relative mode? thanks!

If you push Cue after each track is done or at least once in 14min, you will never see this.

ill give it a shot! thanks

Pushing Cue doesn't reset the signal in SSL.

When is Serato supposed to fix this?

Works for me, what is your process?
We dont know, but just like you, we hope in the next release....

Here are my lines for Relative Mode mapping to Bpm Sync button:

<Control name="Relative Mode Button A" channel="5" event_type="Note On" control="107" />
<Control name="Relative Mode Button B" channel="6" event_type="Note On" control="107" />

The mapping to "Serato libray" (aka Display button) should be:

<Control name="Relative Mode Button A" channel="5" event_type="Note On" control="22" />
<Control name="Relative Mode Button B" channel="6" event_type="Note On" control="22" />

Here are the lines for Eject mapping to Eject button:

<Control name="Eject Button A" channel="5" event_type="Note On" control="1" />
<Control name="Eject Button B" channel="6" event_type="Note On" control="1" />

But like I said before, if there is a cd inside the sc3900, it will be also ejected...

nice! thanks again :)

@j.J , hitting cue works for me so i think it does reset it.

will those codes work for 3700 to for rel mode and ejecting track? i would assume same for hybrid

and were do you type those at. im not so computer savoy?

got it in the xml file. all good.

Good news!!

thanks Djkom!

Good stuff, thanks guys.
May need to update our default file now....

Tried the Relative Mode assigned to Sync button and it worked.

Thank you again DjKom!

Silvio...is there any way to set the 3900's to automatically start on MIDI/Hybrid mode rather than with CD? (same goes for remembering your last pitch settings) I like my pitch at 16% and it seems to always defaults to 10%) thanks!

^^ that would be nice.

You can save the Pitch and other things (its all in the manual) by going into the UTIL mode and selecting. "Save as Def." > "OK".

However, the startup mode will always be CD for USB safety connection reasons.
Say your USB cable is not plugged in at power up, then you plug it in while its already in Hybrid mode, there’s a good chance that the MIDI connection wont connect.

Gotcha, thanks for the quick reply Silvio!

I was hoping for Hybrid MIDI as a default start as well.

Sylvio, is there any way to default MIDI to Hybrid mode?

Hit MIDI and push PM (2 steps) as apposed to:
Hit MIDI, Turn PM Knob and push PM (3 steps).

^what he said...

Oh guys are you that lazy ??!!!! Anyway, that means that Denon did a great job because we are discussing on so small issues/expectations...Clicking on 1 or 2 more buttons per session is really not a pain..but in Denon side that for sure would complicate the firmware ....

For me, there are other main concerns:
- I notice some kind of drift during scratch session in Hybrid mode, that means sometimes the songs still playing (a few milliseconds) even if i hold the platter...Don't know, if the issue comes from Denon or Serato
- Fast forward/rewind speed (not really super fast) both Denon (CD/USB/LINK) and Serato (SSL mapping) side
- Songs playing slowly and shutting down in USB/LINK mode (appears to be an known issue with corrupted mp3)

But don't misunderstand, even with these concerns I REALLY LOVE MY SC3900s !!!!!

1. make sure your start and stop time on the 3900 is all the way to the left (fast)
2. play around with the threshold setting in the serato setup screen

Oh! thanks for the hints! i will try tonight and let you know!

Sorry, no.

My issue with songs going slowly is even worst that I imagined!!!!

Yesterday when I played a audio cd (not mp3, a real audio cd) I had the same issue !!!!! Then the deck didn't responded until I rebooted it !!!!
So it's not only USB/LINK issue!! It's a global audio reading issue!

Hope Denon will make an update quickly because except Hybrid mode, the decks are not so reliable !!!

So what's the going price for these Denon 3900's and who has the lowest advertised price? I'm looking for an authorized Denon reseller so GC will price match.

i seldom pay the lowest price LOL I'm a new gear geek Must have asap.

agiprodj offers free case for sc3900

If only you were here in Cali... Got mine for $760 a deck...

I have an issue if anyone can answer...

So I don't know if this is a malfunction.

I've noticed that when I am playing the decks at 33RPM the BPM in SSL changes constantly in decimals.

I changed them 45 and then the BPM is constant without changing the BPM to 45 in SSL.

**The Torque on both is set to 2.0
**I did loosen the screws to get a better back spin on both decks
**also the track indicator bar is always red, but I cant figure that one out either...

Do any of those things have to do with the BPM jumping around or is that normal?

Djkom, there are no other known reports for this.
Can you please describe this in more detail?
Are you able to reproduce on demand?
Did you try calling us? 630.741.0330

It has nothing to do with the deck.
It just sends a tone and SSL does all the rest.

I have to send my first denon product in for support and ive been buying denon products for 20 years so thats tell you something. they build amazing stuff.

Yes and no, try and listen to the tone on its own, if the platter, pitch or tone is jumping around a little, it will effect the bpm in Serato, serato wont just randomly change bpm's unless the tone or pitch is telling it to.

When you get it to constantly change bpms on its own, jump to THRU and listen to what the tone is actually doing if the pitch sounds like its going high and low. also make sure you calibrate properly

Thanks Brichi !

no problem Sil

I am having the EXACT SAME pitch issue as Jaenice. The pitch will randomly and constantly change up and down as much as + or - .02% in both directions. This is extremely frustrating because It is not keeping the BPM constant. I reported this on the Denon board to as well and am waiting for a reply from them. My other player has a loose spindle on it. This issue has been reported by other members of the Denon forum and well. So I am here with 2 new players with 2 different issues.

can you see if it happens with a normal control cd or put the serato signal wave on a flash drive and try? this will at least narrow it down to be an issue with the built in control signal that has been modified by Denon, if you can, make sure key lock is off on the denon player

Yup I'm in Cali, care to share?

Guys, these issues come from all motorized platters! even my ttx and sl1200 have these issues!
Perfect and constant rotation with this kind of mechanism is almost impossible because the smaller difference in vinyl weight repartition, any big dust , any irregularity (incline, vibration...Etc) can slow down the signal.
Since these motorized platters have also control signal mechanism which can correct signal fluctuation the bpm can move between a acceptance range., but the average bpm is quite constant.

So don't be afraid this little bpm variation will not affect your mix!

Give us a call.
C

630.741.0330
Also test while the platter is not spinning.
Press the vinyl button to stop it.

Contact me on a secure line or meet me in a secured location and I will be able to give you the details. This forum has been compromised and therefore we cannot assume all transmission is secure...

I took video of each of my issues with my 3900's

This is the one with the pitch changing issue. It seems to only have this issue when the platter is spinning.

Watchwww.youtube.com

Before someone says it I am NOT touching the pitch bend buttons at all and there is an audible change int he time code when it is acting up. You can see on the scope that the software is seeing the time code change as well. Sorry the video is not any more focused but you get the idea.

The 2nd issue with the other player is the center spindle is loose and makes it impossible to us the platter accurately.

Watchwww.youtube.com

Is anyone else having these issues with their players??

with the pith issue, does this happen if you take the 3900 out of "vinyl" mode so the platter stops spinning? It could be the platter rotation causing the issue, also I noticed that in the setup screen the 33.3 jumps sometimes which means the input signal is fluctuating a little

pith = pitch

as far as the loose spindle, yes I have see some users with this on the forums but they fixed it with a small allen key

Sounds like both spindles are loose.
Give us a call
630.741.0330

If you have a .9mm hex key, you may be able to solve this in .a few sec without service

I will look to see if I have or can find the hex key needed to fix this but the main point is that it should not need fixing after only a month. The side with the loose spindle runs Scratch Live with out any tempo issues while the one with the normal tight one is having the random tempo changes. The tempo changes go in both directions usually + or - .02%. If I turn off the platter on the player that is causing the tempo change it seems to work correctly.

This is a VERY irritating problem because this issue is random as seen on the video and it is hard to correct for this issue while mixing.

BTW I did call today and the tech said I would need to return the one with the loose part to be repaired did not mention getting the tool to fix it. As for the tempo issue with the other player he was very dismissive and almost insisted it was not a problem with the unit and must be another issue.

obviously it's a problem with the unit if it only happens wen the platter is in motion, unreal

*when

Where are you Numark? If this is a design or quality-control problem, resolve it. This is why I'd prefer to get my unit from GC with an extended service plan. GC is really good with replacement of defective units. I replaced 2 bad Numark NS6 units w/o any issues. If I have another problem out of it, I'll replace again, then sell it.

Surely the pitch 'issue' is simply down to the direct drive motor. If something spins, there's bound to be a certain amount of drift (wow & flutter?) caused by the motor's mechanism. I get a slight pitch drift when playing on techs or str8-150s for that very reason.

Or am i way off the mark?

that's what I said before..

A little BPM variation will def affect the mix! For example if I instant double a track at 0% it will start to get off after just a short while. ANY variation in tempo by the unit is unacceptable! According to Denon the new designed platter corrected the flaws in the 3700's which I had before these. To be honest the 3700's worked pretty flawless for me using the Hybrid Mode. I was excited when the new players were introduced because of the ease of switching between Hybrid Mode and other functions almost seamlessly. Right now I am beginning to question my purchase. I have posted this on the Denon forum but even after 24 hours my posting of the videos showing this issue have not be approved to be viewed by the mods on the forum!?! What is that about? I am just posting true information about the issues I am having and not getting much help about it. As for the loose spindle problem I was told I can PAY to send the just over a month unit to them to be repaired or I can go and SEARCH and TRY to find a .9mm hex key and purchase it myself to fix a problem that never should have happen in the first place. Again sorry to rant on but this is VERY frustrating after spending $2000 and less then a month have 2 broken players.

I use turntables mostly and Denon cdj 's when mobile. Having absolute spot on pitch on any media device is news to me. Having a .02% wonder is pretty good imo. Purchasing cdj 's that have spinning platters leads me to believe you are looking for that 'vinyl feel'. You got it...
Now Ride that pitch like our disco disc jockey brothers and sisters playing a recorded 1live 12in disco LP.

About the hex tool, all quality products require some form of break in maintenance. Simple fix with a $1 tool you should already own since you 3700 purchase. Never know when your platter may need tuned during a set.

What I'm hearing pushed me to pass on this product. Floating bpm isn't a issue I don't even look at the screen for all that. What did concern me was I just don't think these are worth it. The only thing that is going to be a turntable is a turntable. So I'm going cdj

Your were gonna use cdjs to begin with. one dude with issues is gonna saw you. good luck with any product. go on pioneer forum. just as many issues. unreal

Functionality wise the Denon beats the Pioneer CDJ's hands down! I found the hex key in town for $1.04 plus tax and fix the one player myself. I am just wating on a respose from the Denon people about my other one having the pitch issue. I posted on the forum about 2 days ago about my issue and posted the video's on what is was doing and they STILL have not approved my post to be seen. The Denon rep linked to this page for an answer to the tempo issue and that is why i am postiong here. I love this forum because it is open to all suggestions good, bad or ugly!

Welcome to the wonderful world of the denondjforums. Post anything negative about a product and the post either gets edited, deleted or they place the blame on you.

Once again Denon, quit providing that so called "unofficial" with a link on your main page.

Scott, thanks for doing that and glad you got one Deck sorted.

Is the pitch ok on this deck?

I took the platter off and made sure it was seated properly and nothing was causing it to get hung up but do not work again till Friday Night so I will see how it goes. I want to reiterate that for functionality IMO Denon beats anything else that is out on the market and i have used almost all of it. I was pretty mad that in just over a month I had/have issues with both players. I am also not happy with the "unofficial" forum like Rebelguy has stated above. I looked again a few seconds ago and after abut 48 hours my post is still not there. How are we to get help with issues if no one can read our posts and replies in a timely manner? VERY FRUSTRATING! I will check the player tomorrow night and report back it is working better or I feel i need to send it in for service.

Thanks you Silvio for helping me out here on this open forum with my issues.

BTW i believe i got a .035 hex key to fit the player so if they do not have the metric one available you might could find that one in your town if anyone else is experiencing problems. I taped it to the bottom of one of my players just in case i need it again.

@SCOTT, did you call for support or just forum. ive found with denon that phone support is instant unlike most other companys. they pick up right away and help. just a thought

To confirm, the video you provided was shot at the club and not at home?
Does the club have heavy bass?
There is an adjustment for this in the preset mode called, "Platter Sens".
You should change it to "Low" and that could solve your issue.



Thank you.
We apologize for this as it’s not the norm.



For official business or immediate support, you should contact us directly.
While the unofficial forum does help resolve 99% of all questions and issues, sometimes it’s best to deal with us directly. I will ask the mods about your post.



Thanks, and check that preset setting with and without the house system being on to see if its a base issue. Let us know.



Anytime Scott.

Hi Scott, your post is here.
www.denondjforums.com

First, I can confirm that posts on the Denon forums get deleted and altered (I took screenshots to prove it) . I even got a private message deleted from my forum's outbox in which I asked the moderator why he deleted my posts without any notice. All I did was asking for id3 "Key" tag support in Engine for iPad and the SC3900. I sent a complaint to both Denon EU and Denon US. The latter did not even answer... The SC3900s are my first Denon units and I'm shocked about the censorship and ignorance I experienced.

Scott's problem report magically (re)appeared on the forum but up to now wasn't answered by a Denon rep, so I'd like to add the following to it:
I can confirm Scott's problem. It doesn't seem to be related to Serato but to a problem with the spinning platter. The following is an excerpt of what I sent to Denon EU support:

"2) My second issue is a VERY serious one: In the club where the new SC3900s are installed, our resident DJs complained about the players getting out of sync during longer transitions. I checked this and can confirm that there is a problem. I don't know whether this is a hardware or a firmware problem but due to the fact that previous models (e.g. HS5500) had the same problem, I believe (and hope) that it is related to firmware bugs.
Please perform the following procedure:
- On both players, enable Vinyl mode (spinning platters) and set pitch to 0%.
- Load the SAME track into both players (it doesn't matter whether the players are linked via LAN or use their own dedicated USB device).
- Press PLAY on both players simultaneously.
- On our machines, I immediately can hear a warping/flanging sound which should not happen if both players would play at the same fixed speed.
The players get more and more out of sync over time. After approx. two minutes , they are completely off!!

I repeated this procedure with only one player in Vinyl mode: The warping sound and sync problems are less obvious but do exist on both machines (getting them out of sync just takes a little more time).

If Vinyl mode is disabled on both machines, both players stay in sync all the time, so I conclude that there is a serious problem with the spinning platter."

Additionally, I tried different torque, RPM, sensitivity settings but the problem remains the same.

The advice to our house DJs is to disable Vinyl mode until we have a better solution.

I must admit that I'm lost and desperate. From Scott's problem report, I get the impression that not only our units have that problem. But how should I proceed? Is it a firmware bug? If yes, can this be fixed and when? Or is it a problem with the hardware that can not be fixed?

D33p

Sorry, but I forgot to mention that the problem also occurs if amplifiers and speakers are switched off.
So it doesn't seem to be related to heavy bass, vibrrations etc.

D33p

This very issue is why I couldn't chance and brought cdj 900. When I want that vinyl I got 6 1200s I can bring out lol. Denon get it together or stop putting out products until they are ready. People used have to tweak a $999.99 dollar media player.

D33p, I'm sorry about this and don’t understanding it either.
I recall posting an answer to your Key field question, therefore my post was deleted as well…
While this unofficial Denon DJ forum does serve a purpose and does help 99% of all visitors, sometimes the MODs actions are indeed questionable.

I want you and others to know that if you have a question or problem with our products and don’t want to participate on this unofficial forum, please contact us “D&M Pro” directly by email or phone in accordance with your region. By doing this you can hold us ‘the company” accountable for the support or advice we give you. We have an excellent support team that responds quickly and will address all questions or potential problems.




Thats because it was answered here by me. Its hard to manage the same questions by one user on different forums.




Maybe its just a simple problem with a loose spindle screw as others have reported.
We can confirm this at our service center.
Although it could just be a 20sec fix with a hex key, you should not have to worry about this.





You shouldn’t assume that all SC3900’s have this issue. Even you found it to be just one deck.
The spindle screw is a mechanical adjustment done by a human at the factory.
Please contact us directly for best support.
Where are you from?

Thanks for answering, Silvio. What was your answer to my "Key" field question? To me, it seems inconsistent that Engine for PC/Mac supports more id3 fields than Engine for iPad and especially the units. I checked out Engine for Mac before buying the units (no local dealer has them, so bought them online) and was a bit disappointed about this inconsistency.

The link to the forum found on DenonDJ US and EU looks "official", that's why I went there. But what is happening there is far from acceptable, democracy or freedom of speech. Denon should change the link to the forums to "WARNING!!! You enter the forums at your own risk!".

I didn't assume that all units have this problem. I wrote: "I get the impression that not only our units have that problem".

Meanwhile, I borrowed a hex driver and checked the spindle screw. It was not loose. Anything else I could try? Just a thought: Maybe the units can be recalibrated from a service menu?

If not, I think I have to send the units in for service. I'm from Germany but had to buy the units online from Austria because none of my favorite German dealers had them in stock (expected shipping date is beginning of June).
I know that Denon has a service center not so far from my home town (Nettetal). I immediately would drive there by car to get my problem solved but I guess I have to send the back units to Austria!?

D33p

+1

Silvio... many people here have issues with the "Unofficial" forum and their mods. I know we don't need a million forums in the world, but I'm still half tempted to start a true forum for Denon users without the censorship we see currently. It's BS what those guys over there do...

Anyway.... I just purchased the 3900's and they should be getting here this week. I'm a little nervous after reading some of these posts about them not staying in sync in vinyl mode.

I know the Mac/PC version of engine does support a Global search for all fields (tags), so you can just Type in "5a" for the Key search and it will find them all. I'm not sure about iPad as I dont have it in front of me (it Sunday at home), but my guess is that it should be the same.





LOL, its really not the bad.
As mentioned many times when this subject comes up, 99% of ALL visitors come and ask their question or post their issue, we help them, they are grateful and move on. I know this to be a fact because I've been the person helping most of our customers there for 9 solid years...This is the positive side of the forum, now the bad.

Sometimes (and we are speaking of less then 1%) the actions of a MOD is questionable, like in your case, I do think it was wrong to delete your post. I don’t know the reason why. During my work day, I check in, help a few people out and get back to work. But I can ask Mike (owner) to look into this for you.





Ok, thanks for the follow up and checking the screw.
Yes, please contact them for advice and let me know.
All the best and sorry for this odd trouble.

I’m not going to disagree with you and others that there is inconsistency with moderation, which needs to be addressed by Mike C.(owner), but I will disagree that saying the problem is so massive that one should not participate there, its simply not true and misleading based on all the merits it does provide and has provided for 9-years.





Congrats and no need to worry, we have an excellent support mechanism in place and I am here for you.

My 3900's are here and we have 10 of them at work and havent had one issues with not staying on sync so must juts be a small issue with some players and as far as forum goes ive used it for 10 plus years without a issue but since you can call for support instantly i would go that route. just my opinion.

Romch, do you have some idea of how many times this happens per day, per week, per user?
I can forward this info to the owner to take action, but like I said, 99% who visit with an issue, leave with a solution.





Thank you !

No hard numbers... just observation. I participate on a lot of forums and there's comments all over about how it is ran. There's a reason even you made mention of it Silvio. There's an obvious issue over there.

Thanks dj-freestyle, we are not seeing this either, could be faulty parts in this particular unit, it sucks for all when it happens and that’s why we offer warranty.

Silvio,

Maybe you can ask the denondjforums.com mods to stop by this forum/thread and explain their exact reasoning for editing and deleting posts as well as their exact policies on posts.

I have asked this question a few times on their forum and have had the post deleted.

Posts deleted. Yes it was multiple times.

I am in complete agreement with everyone who complains about the way the Denon forum (official or otherwise) is moderated. Discussions should be allowed to continue, positive or negative as long as there is no personal attacks or plain rudeness. Open discussion is always good. If people dont like the way that a thread is going they are not forced to read or contribute to that thread. Having a forum just to say how wonderfull everything is and have the same people just patting each other on the back is pointless.
If people keep bringing up the same issues it is because they are important issues to that individual and if its not resolved it won't go away unless its deleted. Thats not the answer. I am however also in agreement that there are lots of very helpful people on there and from time to time i would have been lost without it. Those people though are users and contributers rather than the moderators who police it with such an unecessarily heavy hand. I have also found with one Mod that if its not a thrread he likes or ideas he agrees with he is very patronising and belittling. Its not worth arguing with him or you get a private message.


Its even more of a worry when you put in your post how much you love a product that you are having issues or concerns with and they jump to its defence. And if they are wrong they never admit it. Do they read this thread? Time & deletions will tell i guess. Denon make some great products with great ideas, the unofficial forum does not always do the company justice.


BACK ON TOPIC. 3900s?
I don't think they are different enough for me to change right now. Engine is what i thought MM was supposed to be. The promise/rumor/suggestion we would get MM for Mac also left a sour taste for me. Once bitten twice shy regardless of the reasons. Doesn't man i won't buy Denon again it just means i will wait untill a lot more feedback is in first. Lets wait & see what the 2900 brings. Silvio seems like a great bloke, the mods could learn a lot from him.

That twat fanboy Gary is the main problem on the Denon forum.

Thanks for the follow up.
Please allow me to help you with the shipping cost.
Shoot me an email with your SRA number that Tech support gave you.
marketing@d-mpro.com




That is because a new flood/spam system was put in place about a month or so ago by Mike/owner.
There has been a problem with webbots posting porn links and crap from China.

For newly registered users, all posts will be mod cued until "ok'ed". After you reach a small amount of approved posts, you can post live like everyone else.

Isn't denon gear manufactured in china?

Crap from China = Auction sites

Gary has deleted and modified my posts. He has even deleted some of my private messages.

He is the reason I rarely go to that site anymore. Ironically, I've been on Mike's forum since 2004 and have helped more customers than him.

J.J., myself and others were very frequent users back in the day. Not anymore... for all the reason mentioned above.

So it looks like the Serato forums will become the uncensored unofficial Denon forums until someone starts a new one.

I was willing to start a new one, but was advised not to. So....looks like you're right.

Advised by who?

By the man we all wish would actually start an "Official" forum...

But the official "unofficial" one is probably how Denon would run an "official" one if they were to actually start one. The unofficial one is moderated as hard as the official Pioneer forums if not worse.

The official Serato forums are the way forums should be run. You take the good with the bad and learn from your customers needs and wants.

I couldn't agree with you more. I think the Denon forums have turned into the Pio forums, where you actually have to think about what you say, ask, etc. Shouldn't need to be that way. It helps nobody to only let certain things through the filter system. I wonder if I started a new forum, how many people would actually use it or convert. I'm definitely down to do it. Maybe we make it a forum where we can discuss and talk about any controller, software, etc.... without the censorship. Hmmm....

I wonder if the get along gang over at the Denon forum have read this thread. It may be a wake up call for mike. It has a lot of good things about it. Its a shame its being ruined by the mods.

Funny but true.

If you have something to say about any product, this forum is a good place to mention it. The audience here is huge. Bad news spreads like wildfire. So fast that other manufacturers sometimes have to come here to defend themselves.

I love it.

They are probably hoping it diffuses itself and that people forget about it. Whatever works.

Denon, Silvio and mods at the Denondjforums,

I will no longer buy Denon products because of the actions of the mods on the "unofficial" forums. I have also told people not to buy Denon products for the same reason. I am sure in the grand scheme of things these lost sales will not hurt your bottom line but who knows if others have done the same.

I agree 100%, it is one of the reasons I lost some respect for the company, Denon. The only reason I still follow Denon equipment and forum is out of respect for Silvio, He is a great guy and was always helpful to me when I used to own their products, Plus, i always like new toys and like to follow and see "whats next" in the business

for me personally, I wouldnt let the unofficial forum sway your decision in trying new products though, I did try the new denon deck and like it, I am just more comfortable with the Pioneers at this point to not make the jump.

Yeah, i agree. If i like a product I am sure i am not going to let a couple of peoples bad atitudes or a clash of pesonality sway my decision but it can deffinately spoil the feel good factor of being part of an online comunity.
One of the most commonly talked about topics on most forums is "what is coming next"? & when, so to have a mod making coments like Denon will let us know when they have some thing to tell us is a bit silly to say the least. As is having a mod telling everyone why it is best to move away from "lappy" reliant djing when he is on a site centered to a large extent around products designed and marketed to work well with computers (as well as stand alone). Half the stuff we use everyday relies on computers so i don't really think a piece of DJ software is too much for a modern computer to deal with. And as for buying expensive PC/Macs & using them for nothing other than DJing just incase it crashes. I would be questioning my computer choice if it was that unreliable. Its worth a visit just to watch one of the mods desperately trying to deffend an issue that doesnt really exist. They jump to the deffence of a product way too quick when someone was only asking a simple question. I could go on forever giving specific examples but it s pointless. The site is good but ruined by a couple of the mods attitudes. Its not the only forum though & using other forums gives you a less biased view. I still like my 3700s & look forward to the 2900 info.

Why would a forum stop you from buying a product. Its a forum. im so lost on that one. So if serato forum was crappy you would use traktor. makes no sense at all. lol lol

well some people look at it on the "support" end, if you are on the "unofficial" Denon forum, the support for the most part is a joke when Silvio is not present, so usually bad support deters people from buying products.

If serato started treating people like everyone was a moron and every post was deleted or modified when we had issues, I would look to another company for a product with great support on the back end in case I had issues

Regardless of what Silvio says, Denon the company has a direct link to the denondjforums on their website. To me this means that they condone the forums and the actions the owners/moderators take.

I have owned a number of Denon products over the years. On numerous occasions I went to the denondjforums with questions and commentary on these products. Some were answered, some were edited or deleted. When I questioned these actions and called people out on them the comments were further deleted. I was eventually banned (I was reinstated later). When I raised questions about this on other forums many people had the same issues.

Now as a long time Denon customer why would I want to continue to purchase product from a company that sponsors a site which blatantly deletes or edits posts about problems with a product or peoples negative experiences with a product?

As a new customer it's even worse. As actual retail stores close people are moving more and more towards online purchasing. This means you don't have many opportunities to try products hands on. You have to purchase, hope for the best and if you are lucky you can return it if you are within the return period. I go to companies forums to hear about peoples real world experiences with products. If the negative feedback is removed, edited or scoffed at by the moderators on a site how can you trust a companies product?

Let's take the Rane 68 as an example. Suppose Serato deleted all the posts about the negative problems and you dropped 2 grand on it. You get it and realize that this isn't the mixer for you. You can return it but you probably gotta pay shipping costs and you are out the money until the store you bought it from credits you back. Wouldn't you be pissed if you later found out other people had the same problems but the posts were removed? Would this deter you from purchasing further products from Rane? Would you second guess them in the future?

+1
You should only judge a company by how the "company" has treated you the “customer” and by your own experiences with regards to "official", email support, phone support, technical support, public support, expedited warranty repair support, knowledgeable / courteous staff, and overall reliability of the products purchased.

Not one single person throughout this entire thread had anything bad to say about how the company, “D&M Professional / Denon DJ” treats its customers and supports its products, including myself. (thanks for the props guys!)

That’s the true testament of a good company.

We know Trust has to be earned and we have certainly worked hard at that over the last 102-years of being in business. Denon DJ has established itself as one of the best and most reliable DJ hardware companies in the world.

Don't allow any forum or person(s) on the web to get under your skin. If you need support, contact the company and hold them accountable.

Thanks for your continued support.