Serato DJ Pro General Discussion

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 Serato DJ Pro General Discussion
Audio Stutter on 2016 MBP Touchbar
Talk about Serato DJ Pro, expansion packs and supported hardware

Audio Stutter on 2016 MBP Touchbar

djnyd 1:51 AM - 15 October, 2017
Hi,

I'm on a 13" Macbook Pro, SL3, belkin USB-C cable and original RCAs. I've also tried with an SL4 box and had the same issue:

While playing using CDJs through SL3 box, it seems at points in time i get a 'dropout' where the signal quality bar goes from all grey to 3/4 red all for a few seconds, and the sound is distorted heavily, after 3 - 4 seconds it goes back to normal.

Not sure what's causing the issue? I've tried with pretty much every port on my computer, the only thing constant since changing to the 2016 MBP is the belkin cable and i can try a replacement for that too... It happens with every track I mix, on the left or right deck, and effects both decks when it happens ( can see the signal bar going from grey to red on both sides at the same rate)
DjSyndic8 2:48 PM - 15 October, 2017
Quote:
Hi,

I'm on a 13" Macbook Pro, SL3, belkin USB-C cable and original RCAs. I've also tried with an SL4 box and had the same issue:

While playing using CDJs through SL3 box, it seems at points in time i get a 'dropout' where the signal quality bar goes from all grey to 3/4 red all for a few seconds, and the sound is distorted heavily, after 3 - 4 seconds it goes back to normal.

Not sure what's causing the issue? I've tried with pretty much every port on my computer, the only thing constant since changing to the 2016 MBP is the belkin cable and i can try a replacement for that too... It happens with every track I mix, on the left or right deck, and effects both decks when it happens ( can see the signal bar going from grey to red on both sides at the same rate)


if you havent already makes sure all your firware is up to date also
use this Optimization guide to make your Mac more stable >support.serato.com

what OSX are you using?
djnyd 10:15 AM - 16 October, 2017
hi, using 10.12.6

Thanks,

nyd
djnyd 10:21 AM - 16 October, 2017
so just realised that my SL3 box firmware version was like 2.2 or 2.3 or something, and just updated to 2.5 - unfortunately i can't test at home but hopefully this solves the issue
monkeyfunk 10:24 AM - 16 October, 2017
Tracking this as it sounds similar to my issue over here

serato.com
djnyd 10:27 AM - 16 October, 2017
yeah interesting mate, does look similar... :S so no wifi i'm guessing? i keep forgetting to turn it off
monkeyfunk 10:29 AM - 16 October, 2017
Quote:
yeah interesting mate, does look similar... :S so no wifi i'm guessing? i keep forgetting to turn it off


Totally off, until it gets resolved., I've asked Serato for help with this as it seems to identify the issue, from the logs :

> HALC_ProxyIOContext.cpp:1068:IOWorkLoop: HALC_ProxyIOContext::IOWorkLoop: skipping cycle due to overload
monkeyfunk 10:35 AM - 16 October, 2017
origin-discussions-us.apple.com
djnyd 1:34 AM - 22 October, 2017
yep can confirm, switching wireless off alleviated the issue
monkeyfunk 7:06 PM - 23 October, 2017
Quote:
yep can confirm, switching wireless off alleviated the issue


I wish, sadly I'm still having massive issues weekend after weekend, with wifi disabled. Turntables no problem, CDJs via USB are the culprit.
DJ Teh 11:56 AM - 2 March, 2019
Sorry to bump a really old post but I'm running a 2012 MBP with Serato DJ 2.0.5 on Mojave and seeing serious glitching when I open my folders from the dock rather than in finder. The graphic processing to do this seems to cause these over loads almost.

Serato DJ Pro 2.0.5
DJM 850K with latest firmware and drivers
MacOS Mojave
DJ Teh 11:56 AM - 2 March, 2019
Quote:
Sorry to bump a really old post but I'm running a 2012 MBP with Serato DJ 2.0.5 on Mojave and seeing serious glitching when I open my folders from the dock rather than in finder. The graphic processing to do this seems to cause these over loads almost.

Serato DJ Pro 2.0.5
DJM 850K with latest firmware and drivers
MacOS Mojave


Should have included that I am seeing this HALC_ProxyIOContext.cpp:1068:IOWorkLoop: HALC_ProxyIOContext::IOWorkLoop: skipping cycle due to overload error too.
popnwave 1:54 PM - 2 March, 2019
The new Metal drivers in Mojave really taxed my 2012, I had to do a clean install of High Sierra and will be sticking with this until the machine dies.
DJ Teh 2:08 PM - 2 March, 2019
Quote:
The new Metal drivers in Mojave really taxed my 2012, I had to do a clean install of High Sierra and will be sticking with this until the machine dies.


I had noticed that, I've also realised where my problem lies. It's the Pioneer DJM 850 sound card or drivers or both. Plugged in my SL3 and had absolutely no issues, even when I purposely set it to 1ms USB Buffer. I'm going to open a new help request on it.
dj_soo 1:58 AM - 3 March, 2019
Quote:
The new Metal drivers in Mojave really taxed my 2012, I had to do a clean install of High Sierra and will be sticking with this until the machine dies.


I just updated to Mojave and haven’t had a hiccup on my 72 and denons - could very well be pioneer’s drivers or something else.