Software help archive

A read-only archive of old serato.com help threads.

If the Apple Mobile Device USB Driver is not listed in Device Manager (Windows)

Product
Serato Remote
Version
1.0.1
Hardware
Ortofon | Serato S-120
Computer
PC
OS
Platform
-
Mr-G 8:04 AM - 19 July, 2013
Still trying to get the ipad detected by scratch live, I have updated the driver which was in this path:

C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.

Help with this is provided here.

support.apple.com

I now have the 'Apple Mobile Device USB Driver" listed in my 'Universal Serial Bus Controllers'

still can't see the ipad remote within scratch lives plugins though
Serato, Support
Jamie W 11:54 PM - 28 July, 2013
Hey Mr-G.

Thanks for getting in touch,

I see my colleague Mak is helping you out over here --> serato.com

Its best to keep dealing direct with Mak, he will be in touch with you shortly.

Thanks.