same issue for me ...

Same for me

Hey Mr-G,

Thanks for your post.



With this information above, are you using the same USB cable with those 2 different iPads?

- Have you tried using another USB cable?

In addition, have you got the latest update of iTunes installed on your computer?

Cheers

Mak T

yes the cable is fine. and yes the latest itunes is installed.

I tried the same using serato dj on a 3rd machine, win 7 machine last night. same problem.

Hey Mr.G,

Thanks for your patience.

Can you also please check the following settings,

1. Please following instructions at this link --> support.apple.com (click link)
2. The section you need to read first is "Restart the Apple Mobile Device Service (AMDS)"
-- It refers to "Apple Mobile Device" but in the same list you will see BONJOUR.
-- Make sure BONJOUR is set to AUTOMATIC.

3. To change BONJOURS settings to AUTOMATIC follow the instructions under the title "Set The Apple Mobile Device Service Startup type to Automatic"


Cheers

Mak T

Yes thats all set correctly.

Hey Mr-G,

So is everything functioning correctly?

Cheers

Mak T

no I've tried the following:

4 X Laptops ( 1 X Vista / 1 X Windows 7 / 2 X Windows 8 )
2 X IPads (normal and Retina ( both latest firmware )

I've got it working via wifi on 3 of them

and none via USB.

Hey Mr-G,

Thanks for your patience as I have been away from the office. Please find the FAQ link below that explains this issue:

serato.com (click link)

Cheers

Mak T

you finally admitted it... amazing.

It would be nice if you put that on the itunes remote page to warn windows users before they part with their well earned sum of £13.99

you released an untested product... you have lost -1 health points and will be grounded for at least a month.

Hey Mr-G,

Im going to close this thread, however If have any further questions please dont hesitate to reopen this thread.

Cheers

Mak T