Serato Subscriptions Terms of Use

Subscriptions Terms of Use


These terms of use (“Terms”) set out the terms and conditions for your use of the Serato Subscriptions offered by Serato Limited or its related companies (“we” or “Serato”). By purchasing, accessing or using Serato Subscriptions you agree to be bound by these Terms.

In these Terms, “Serato Subscriptions” means any of the subscription bundles offered by Serato for its software products as set out at

If you do not agree to any of these Terms, then you should not use the Serato Subscriptions.


We may change these Terms from time to time, and will endeavor to notify you of any substantial changes. If you continue to use the Serato Subscriptions, your use will be governed by the updated Terms.

From time to time, we may add, make changes to or remove altogether features or functionality of the Serato Subscriptions. We may also decide to cease providing all or some of the Serato Subscriptions at any time, and nothing in these Terms is to be taken as a guarantee that the Serato Subscriptions will always be available, either in its current form or at all, or that we will support, maintain or continue to offer the Serato Subscriptions.


The amounts charged for use of the Serato Subscriptions will be as displayed on the Serato website ("Fees"). Serato may change the Fees for Serato Subscriptions and will communicate any Fee changes to you in advance.

Fees are charged in advance on a monthly basis (each period called a “billing cycle”) and are non-refundable, including if you only use part of a month’s subscription. Your subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal as set out in the Cancellation section below. Unless required by law, we will not provide refunds in connection with the Serato Subscriptions. A valid credit card number is required for paying all Fees.

You agree to provide true, accurate, current and complete account information, and to maintain and promptly update your account information in order to ensure that it remains true, accurate, current and complete.


We can cancel or suspend your subscription at any time if, in our sole discretion, you have committed a material or persistent breach of these Terms (such as a failure to pay fees when due) or any other terms applying to your use of the Serato Subscriptions.

You are entitled to cancel your subscription with Serato at any time. You can cancel your subscription by going to ‘manage subscription’ in the My Products tab of the My Serato window and clicking ‘Cancel Subscription’ or via the ‘Products’ tab of your profile. If you cancel your subscription before the end of your current paid up month, your cancellation will take effect at the end of that billing cycle. Unless required by law, we will not provide refunds in connection with the Serato Subscriptions.

Changing Subscription

You may change your subscription at any time by clicking ‘manage subscriptions’ in the My Products of the My Serato window and selecting ‘Change Subscriptions’. The change will become effective immediately.

If you change to a subscription of lesser value, no refunds will be paid in respect of any unused portion of any higher subscription offering. You may continue using your old subscription until the end of your billing cycle. If you change to a subscription of greater value, we will immediately charge your credit card for any net amount due (on a pro-rata basis) as a result of the change and your billing cycle will be unchanged.

Changing your subscription may cause the loss of features or capacity. If you choose to change your subscription, Serato does not accept any liability for the resulting loss of features or capacity.


Your acceptance of these Terms will operate as an agreement made in New Zealand and will be governed by New Zealand law, and the parties submit to the non-exclusive jurisdiction of the New Zealand courts.