Pioneer DJ DDJ-SX3 Support

Pioneer DJ DDJ-SX3

The latest edition of the revolutionary DDJ-SX series is finally here. The Pioneer DJ DDJ-SX3 adds powerful Serato DJ Pro features and expanded connectivity to the familiar layout that DJs know and love. This controller is fully supported in Serato DJ Pro 2.0.3 and is available to buy from your local Pioneer Dealer.

The original DDJ-SX was a game-changing piece of DJ hardware that brought controller DJing to the forefront of the industry. The DDJ-SX3 builds on this legacy by adding all the necessary features to take your DJing to the next level.

Three Mic inputs bring a whole new level of flexibility for the mobile DJ, with a dedicated Mic input on the front keeping the four channels free. Dual USB inputs allow for seamless changeovers or have twice the fun with back-to-back performances with two laptops connected.

Also new to the DDJ-SX3 are Sound Color FX for each channel. Get creative with your mixes using the four high quality FX - Filter, Echo, Jet and Noise FX. These can be combined with Serato’s dynamic iZotope FX for unique and textured blends.

The DDJ-SX3 includes vouchers for Serato Flip and Pitch ‘n Time DJ. You can master these features with the new dedicated hardware controls, allowing instant and intuitive control of key-related functions and Serato Flip.

For a more detailed breakdown of this innovative new controller, click HERE.

Pioneer DJ DDJ-SX3 Top Down

Key Features

  • Dual USB Ports
  • Three Mic inputs, with Mic FX
  • Sound Color FX with Echo, Filter, Noise and Jet options
  • 16 RGB performance pads with 11 performance modes
  • Serato Pitch 'n Time DJ and Flip licences included, with dedicated hardware controls
  • Paid upgrade to Serato DVS
  • Unlocks Serato DJ Pro when plugged in

Download Serato DJ Pro 2.0.3

Comments (73)

Asu 4:19 AM - 1 June, 2018
I can finally upgrade from my original SX...2 USB's is a big deal for this size of controller...love the effects and 2 XLR mics...this is pro gear right here.
Veks 8:43 AM - 1 June, 2018
Where is new scratch pad mode from SB3? Please add it :)
Asu 6:57 PM - 1 June, 2018
Quote:
Where is new scratchpad mode from SB3? Please add it :)


that's for the SB3 only...it's a learning/beginners feature...this here is pro gear.you're supposed to know how to do that already lol
DJREIZINHO 10:38 PM - 6 June, 2018
When are you going to release?
Asu 6:20 AM - 14 June, 2018
Quote:
When are you going to release?

i think it's shipping out this weekend in the USA
zamir 4:45 PM - 26 June, 2018
Buenos Días

Es necesario y urgente que se unan con plataformas como ESPOTIFY en donde ambas empresas ganarían, pero lo mas importante los DJ. y los asistentes a eventos que solicitan canciones muy personales, se debería tener una alianza estratégica para ganar mas personas a este fabuloso Software y Hardware.
Eirlyslee 7:39 AM - 27 June, 2018
Oh, great, your article gives me useful information and a fresh perspective on the subject.
wingsio0.com
Acacia 4:00 AM - 28 June, 2018
The DJs are great and exciting, I love listening to DJs, they are tired
DL GLENN DOE 3:48 PM - 6 July, 2018
i just bought the ddj sx3 and im using a hp laptop,BEEN using a ddj sr with no problems...BUT with the sx3 the pro software don't recognize it.called pioneer support and said its the software having problems running on my com..but ive been running pro on my ddjsr...
luis miguel pozo block 10:16 PM - 7 July, 2018
i just get the ddjsx3 and the aux/mic channels are not workings tried once and it works but not anymore, if i connect the computer with usb everithing is fine but not the aux.I need help
thanks
JOHN JOHN 11:06 PM - 9 July, 2018
DDJ SX3 has problem with Master volume in software this freeze don't move
Dj A.Sauce 1:22 AM - 11 July, 2018
Quote:
DDJ SX3 has problem with Master volume in software this freeze don't move

Having same issue and I also want to know if there’s a way to adjust backspin on the platters
DJ CoreyL 2:52 PM - 14 July, 2018
love the ddj sx3 but last night in the middle of a gig the songs started skipping to random parts of the song... then the board just powered down.... wtf has anyone else had this problem???
ishstylz 7:50 PM - 14 July, 2018
Got the new SX3! Love the new features BUT.... it froze on me 3 times during a set! Not sure if it’s because I was outdoors in 94 degrees ( I’ve been out in hotter weather with no problem). I restarted the controller & everything seemed fine for a few minutes but froze again. Do I need to update the firmware? Not sure if anyone else has had this issue. HELP!
dj alexx one 4:39 PM - 17 July, 2018
the board just powered down ?anybody know why )
damian wells 9:29 PM - 17 July, 2018
I got the sx3 and it’s great ,for ten minutes ! Then my right deck freezes and won’t play ,restart serato and works for a while then freezes again,restart MacBook,now works for a bit and then the left deck freezes ,?!?
I have updated everything I can,uninstalled serato,reinstalled it ,drivers the lot !
Nothing fixes the issue
DJ Tecniq 7:20 PM - 21 July, 2018
For those having issues i recommend a clean install of your operating system if that doesn’t fix it then the board is defective. Updating from a previous OS can cause system issues which is why a fresh install of the OS is best. You shouldn’t have issues with a fresh install but if you do than something is prob wrong with the board which is a fault of Pioneer.
DJ Grant D 1:50 PM - 23 July, 2018
I too had two gigs this weekend turn into complete disasters when my DDJ-SX3 would start playing a song, turn the song to static then complete fail to respond when the audio would drop out to nothing. Changed to back up Macbook Pro, same situation happened again. Swapped USB cables, increased audio buffer, shut down every available process and service, still no luck.

No firmware updates posted for this unit.

Such a terrible weekend I am looking at different controllers.
beezwax 8:45 AM - 26 July, 2018
I had trouble with mine on first gig - totally locked up and wouldn't even work properly as a mixer. Changing USB ports worked as a temporary fix so that's worth a try if anyone else has a problem!

Hopefully they will release new firmware soon to fix these issues!!
Mark092 4:18 PM - 26 July, 2018
Hi to all. I have problems with DDJ SX3 :
Volume levels increase and decrease on its own

Headphone cue button suddenly causes one of the songs to restart to the beginning of the song. Almost acting as if it was a cue point button

Song would restart to the beginning of the song by itself.

Master volume in software this freeze don't move.

my sistem is :
MacBook Pro ( 13-inch, Early 2015)
2,7 GHz Intel Core i5
8 gb ram
Intel Iris Graphics 6100 1536 MB
I am attaching the video link : https we.tl/A7jGLhoYOg

Please i need help 🙏🏻

I haven't had assistance from Pioneer and not from the store...because the problem is located in the software...
Mike Sr 11:32 PM - 29 July, 2018
Hello, I recently purchased a Pioneer DDJ SX3 and I'm having a hard time figuring out how to get sound out of mic 3. It's turned on and the level is half. Can someone help me?
Mike Sr 3:22 AM - 30 July, 2018
I figured it out; you have to power off everything before making new connections. Tks
DJ MousE.ch 9:22 AM - 6 August, 2018
Please make also a Ticket to Pioneer DJ?
Use the "recordbox"-Tickets. It would be the best way to communicate with the DDJ-SX3 engineers to identify the root cause. Doesn't matter, if it is a "SERATO DJ PRO-Gear", they are the same Support People!

But with many Tickets Pioneer DJ also have something to do. I allready have Problem and Pioneer DJ works on it.

Thank you very much for your kind cooperation.

Best regards,
DJ BIS 6:00 AM - 8 August, 2018
Quote:
I figured it out; you have to power off everything before making new connections. Tks

A reboot is necessary to get mics to work? This seems crazy to me.
Can anybody else confirm?
Trakmass 7:26 PM - 13 August, 2018
I purchased 2 of the sx3, and both had the power down issue. Contacted pioneer and there’s no fix as of now. aAs a working dj, I couldn’t keep doing that so I moved on to the DDJ 1000. Hate that I had to move away from serato but...........
DJ Grant D 5:48 PM - 17 August, 2018
Just received my Pioneer DDJ-SX3 back from warranty repair and within 5 minutes I experienced the same issue. Track that is being played starts getting choppy, then static begins, Serato waveform display starts jumping then total SX3 lockup. I had to power cycle the controller to play music again, works for about one minute then fails again.

Tested the same scenario using DDJ-SX2, same speakers, cables, power supply and no issues at all.

The DDJ-SX3 has a serious issue. I am on my 2nd DDJ-SX3 with a warranty repair and I cannot solve the issue.

Waiting on feedback from Pioneer, I hope this can be resolved, the controller has a lot of promise from a feature perspective.
DJ Grant D 5:50 PM - 17 August, 2018
Quote:
I purchased 2 of the sx3, and both had the power down issue. Contacted pioneer and there’s no fix as of now. aAs a working dj, I couldn’t keep doing that so I moved on to the DDJ 1000. Hate that I had to move away from serato but...........



I love the DDJ-1000 but not being able to play mixed media playlists or natively support Camelot key scale were two giant hurdles I could not get past.

I hope to see Serato add Rekordbox features like track suggestions and enhanced loops etc. and I would be pumped, especially if I could use a DDJ-1000 with Serato :)
DJ Tecniq 7:20 PM - 17 August, 2018
It is never a good idea to purchase the SX3 when it’s first released. So far I’ve heard nothing but problems with this unit. While Pioneer makes great products their quality control is shit and they know it they just won’t admit it. Hope they can resolve these issues. But a defective unit right off the bat is never fun. Shame on them but it doesn’t surprise me my first S9 had bad XLR outputs immediately i returned it for a new S9 mixer and it’s been solid ever since. Good luck everyone!
DJ Lee71 9:21 AM - 21 August, 2018
Problems with distortion sound using the mic channels on line 1 & 4.
I'm using a Shure QLXD and also tried my Sennheiser.
The mic gain is set to -16DB and Mic offset is zero.

FYI- I have both the DDJ SX 1 and 2 and never had this problem.

Any thoughts?
Dj Frisco 4:01 AM - 22 August, 2018
August 21, 2018
DDJ-SX3 controller - free inspection and repair
We regret to announce that we've discovered a problem with some of our DDJ-SX3 controllers. If you own this product, we apologise for any trouble this may have caused you. Please read on for details about the issue and, if necessary, to arrange your free inspection and repair.

We've identified an issue in some DDJ-SX3 controllers which can cause the audio output to freeze or make all the unit's LED lights switch off.

All affected DDJ-SX3 controllers will be examined and repaired free of charge at an authorized Pioneer DJ repair center.

Find out how to tell if your controller is affected by this issue, plus details of how to contact us, below.

We'd like to thank you for your continued support for our products and we're sorry for the inconvenience caused by this issue.

Affected model

DDJ-SX3 performance DJ controller

How to identify the affected model

Use the packing box and actual product to check if your controller is affected.

How to find the DDJ-SX3 barcode on the box How to find the barcode on the product
The affected units do not have a black dot beside the bar code, below the serial number on the box and the product itself. If your box looks like this, please contact us via the phone number or web address below.

If your barcode has a black dot beside it, your controller isn't affected so no repair is needed.

How to identify models that do not require repair
Arrange your free inspection and repair

Please contact the Warranty and Service team via the number below

US +1 800-782-7210
CANADA +1 888-856-1919

For the customer living in US

If your DDJ-SX3 does not have a black dot next to the serial number, please contact our Warranty and Service Department at (800) 782-7210 (Monday – Friday, 7:30 AM – 4:00 PM Pacific time)

We will be happy to provide a prepaid, preaddressed FedEx shipping label for return of your unit to Pioneer DJ to have the necessary corrective service performed and the updated unit returned to you via FedEx overnight shipment. You can also create your own factory service ticket and prepaid shipping label
DJ Tecniq 2:23 PM - 22 August, 2018
Quote:
August 21, 2018
DDJ-SX3 controller - free inspection and repair
We regret to announce that we've discovered a problem with some of our DDJ-SX3 controllers. If you own this product, we apologise for any trouble this may have caused you. Please read on for details about the issue and, if necessary, to arrange your free inspection and repair.

We've identified an issue in some DDJ-SX3 controllers which can cause the audio output to freeze or make all the unit's LED lights switch off.

All affected DDJ-SX3 controllers will be examined and repaired free of charge at an authorized Pioneer DJ repair center.

Find out how to tell if your controller is affected by this issue, plus details of how to contact us, below.

We'd like to thank you for your continued support for our products and we're sorry for the inconvenience caused by this issue.

Affected model

DDJ-SX3 performance DJ controller

How to identify the affected model

Use the packing box and actual product to check if your controller is affected.

How to find the DDJ-SX3 barcode on the box How to find the barcode on the product
The affected units do not have a black dot beside the bar code, below the serial number on the box and the product itself. If your box looks like this, please contact us via the phone number or web address below.

If your barcode has a black dot beside it, your controller isn't affected so no repair is needed.

How to identify models that do not require repair
Arrange your free inspection and repair

Please contact the Warranty and Service team via the number below

US +1 800-782-7210
CANADA +1 888-856-1919

For the customer living in US

If your DDJ-SX3 does not have a black dot next to the serial number, please contact our Warranty and Service Department at (800) 782-7210 (Monday – Friday, 7:30 AM – 4:00 PM Pacific time)

We will be happy to provide a prepaid, preaddressed FedEx shipping label for return of your unit to Pioneer DJ to have the necessary corrective service performed and the updated unit returned to you via FedEx overnight shipment. You can also create your own factory service ticket and prepaid shipping label
Wow. I knew something was up. Official statement here
www.pioneerdj.com
benictrs 7:06 PM - 23 August, 2018
Well Bye , Bye DDJ SX3 you have been compromised from the beginning by your makers .
Hello DDj 1000 or DDj-SZ2 ....
Luna2105 3:52 AM - 26 August, 2018
I recently purchased a Pioneer DDJ SX3 and was having issues using it with the Serato DJ software. I followed instructions and downloaded the trial for Serato DJ on the website and installed it. I also downloaded all the drivers and firmware. When I play tracks in Serato using only the laptop it seems to play fine. However once I plug in the controller, Serato freezes, the tracks will stop playing and it will not allow me to use any of the functions on the controller. It will recognize me attempting to hit some of the buttons such as the play or sync but the jog wheel and other functions will not show any action. As soon as I unplug the controller Serato changes it’s map slightly and than resumes playing the tracks just fine. I've ran almost every troubleshooting possible both on Pioneer and Serato's end. Do I have to "purchase" Serato DJ, or is the SX3 really that faulty?? Spent the whole day trying to figure this out, so frustrating smh......
dj Giorgio Athens 3:34 PM - 27 August, 2018
It's a clever trick to push djs for Rekordbox in my opinion. They released a hardware without testing? We are talking for Pioneer not a small Village - Company. Shame on them.
DJ Tecniq 12:15 AM - 28 August, 2018
Quote:
I recently purchased a Pioneer DDJ SX3 and was having issues using it with the Serato DJ software. I followed instructions and downloaded the trial for Serato DJ on the website and installed it. I also downloaded all the drivers and firmware. When I play tracks in Serato using only the laptop it seems to play fine. However once I plug in the controller, Serato freezes, the tracks will stop playing and it will not allow me to use any of the functions on the controller. It will recognize me attempting to hit some of the buttons such as the play or sync but the jog wheel and other functions will not show any action. As soon as I unplug the controller Serato changes it’s map slightly and than resumes playing the tracks just fine. I've ran almost every troubleshooting possible both on Pioneer and Serato's end. Do I have to "purchase" Serato DJ, or is the SX3 really that faulty?? Spent the whole day trying to figure this out, so frustrating smh......
Check on the bottom of your unit for a black dot if yours doesn’t have a black dot by it then it’s defective and a pioneer repair center will fix it free of charge. Certain units have been recalled for freezing issues which you just described.
Deon Jones 12:47 AM - 28 August, 2018
how do I download the firmware into my sx3, i'm using a PC
goaescort 9:33 AM - 30 August, 2018
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iknewit 3:50 PM - 2 September, 2018
WOW...so crazy everyone who purchased this new DDJ SX3 $1000 controller and are having issues like myself. I thought I was doing something wrong. I upgraded everything! my whole computer, software you name it! THIS IS A MAJOR FAIL for pioneer. I contacted support and they treat you like youre a fucking retard. Asking me if I updated to the latest serato. Well know shit, that was the first thing I did when I took it out of the box. Never fails this unit has frozen up on me 100 times. I upgraded to this unit from the DDJ SX2 that I had bought a year ago and never had any issues with it at all. Worked seamlessly. Now I cant even play on my new controller for 5 minutes without having issues. Cant imagine using this and actually playing at a venue and your whole set is FUCKED! HOLD this L pioneer.
DJ Tecniq 5:49 PM - 2 September, 2018
Quote:
WOW...so crazy everyone who purchased this new DDJ SX3 $1000 controller and are having issues like myself. I thought I was doing something wrong. I upgraded everything! my whole computer, software you name it! THIS IS A MAJOR FAIL for pioneer. I contacted support and they treat you like youre a fucking retard. Asking me if I updated to the latest serato. Well know shit, that was the first thing I did when I took it out of the box. Never fails this unit has frozen up on me 100 times. I upgraded to this unit from the DDJ SX2 that I had bought a year ago and never had any issues with it at all. Worked seamlessly. Now I cant even play on my new controller for 5 minutes without having issues. Cant imagine using this and actually playing at a venue and your whole set is FUCKED! HOLD this L pioneer.
Why not get it serviced for free?
iknewit 6:42 PM - 2 September, 2018
Quote:
Why not get it serviced for free?



Yes, I absolutely will be sending it in to get it fixed or it will be going up on youtube with me taking a baseball bat to this controller and buying a controller from one of pioneers competitors.


I contacted Pioneer's support team a month ago about this issue. I just found this thread today after exhaustingly troubleshooting everything else. I was debating on buying a new Apple MacBook Pro thinking it was because I was running it off a HP which is relatively new. I was thinking my computer was "strong" enough to handle the new DDJ SX3 or the firmware but then I was always say to myself well the DDJ SX2 worked fine off the same computer. When I saw this thread that pioneer actually acknowledged the controller had issues. Which is fine if they offer to fix it for free.

im in no way a professional dj, I just love music and enjoy playing in my man cave. I might eventually play a house party or two, but my whole thing is this...

Pioneer puts out a new controller, do they not test these controllers, or just manufacture the controllers put them in a box and hope they work for someone who is actually a paid dj doing events somewhere?

Pioneer updated their website Aug. 21st 2018 acknowledging there are problems with DDJ SX3
and specifically state if your controller or the box the controller came in does NOT have a black dot next to the bar code than your controller is affected by this "recall" even tho they don't use the word "recall".
So why was the black dot placed on the boxes and controllers that are not affected by this. Well it doesn't take a smart person to figure this out, the reason the affected ones don't have the black dot is because Pioneer new of this defect before they put these affected controllers out to be sold. They did not want to take the loss on probably thousands of controllers they spent money and just sold them anyways knowing it could be fixed once the person purchased it, took it home, and realized they bought a piece of shit and now have to send it off somewhere.


Just a poor choice by Pioneer all the way around. No one should have to be doing this period.
DJ Tecniq 5:10 AM - 3 September, 2018
It is a poor choice on their part however they publicly acknowledged the fault unlike some other companies would fail to do. But to be honest they have always had some quality control issues in recent years. There was a number of users with defective S9 mixers as well my first being one of them with bad xlr outputs i was just shy 30 days out of my return policy but Agiprodj still honored the defect. They contacted Pioneer and pioneer contacted me by email to get everything sorted and shipped out a replacement mixer that has been solid ever since. I believe it’s a quality control issue but Pioneer will not admit that. One things for certain they are losing a lot of money with all these defects.
dj pulseng 5:50 PM - 4 September, 2018
My sx3 also not displaying the two side talkless of seening how its works have (unable to connect hardware to serato dj pro) and have followed all steps send to me by the support team which they all failed.its show yellow exclamation on the ddj sx3 driver in"SOUND VIDEO GAME AND CONTROLLER".and have installed the sx3 driver.pls help me out cause have test my laptop with sx2 and sb controller which are working perfectly. Moreover my system spec is lenovo lap top window7 ultimate 64bit operating system intel processor 2.40ghz i3, 500HDD and 6gb of ram pls help me out
Bart de Graaf 10:33 AM - 5 September, 2018
I bought a SX3, I had problems !! A lot of problems. My Pioneer dealer gave me another SX3 with a black sticker on the serial number on the back of the SX3. Again I had problems, i play almost everyday a dj-set in Belgium. Today I have to go back to my Pioneer Dealer to switch my SX3 into a new SX2. SX3 ??? NEVER AGAIN.
DJ Tecniq 3:41 PM - 5 September, 2018
Quote:
I bought a SX3, I had problems !! A lot of problems. My Pioneer dealer gave me another SX3 with a black sticker on the serial number on the back of the SX3. Again I had problems, i play almost everyday a dj-set in Belgium. Today I have to go back to my Pioneer Dealer to switch my SX3 into a new SX2. SX3 ??? NEVER AGAIN.
That’s very interesting cause according to Pioneer if you have a black dot by the serial number the unit is not affected. Maybe it’s your computer?
Bart de Graaf 4:36 PM - 5 September, 2018
No not at all. I have 2 Mac Books and i have problems with both. My friend bought also a new DDJ SX3 and he has also problems. When I go offline the software works. Once I connect the SX3 to the Mac Book Pro Retina the problems begin. I am a prof dj so i can't live with bad stuff. Sometimes it goes, sometimes not :(
DJPINT 9:17 PM - 5 September, 2018
I picked up a SX3 on Friday to test out. Box and player have an APRIL 2018 manufacturing date. No issues with SERATO. However, CH 4 stops working with the DJ is launched. Tested launching the DJ and then connecting Internet on controller no issues however as soon as VDJ is closed CH 4 stops working again.
DJPINT 9:19 PM - 5 September, 2018
All the lights on the controller also blink on and off randomly. Almost as if it is powering up again or restarting. My main draw to the SX3 was the 3 MIC level inputs. Guess I’ll return it and wait for them to work out the bugs.
DJ Tecniq 5:53 AM - 6 September, 2018
Quote:
All the lights on the controller also blink on and off randomly. Almost as if it is powering up again or restarting. My main draw to the SX3 was the 3 MIC level inputs. Guess I’ll return it and wait for them to work out the bugs.
Yours may be one of the defective units have you found out? You do know there’s a free fix on their part. Instead of returning why not have them fix it?
DJ CFLY 9:16 AM - 6 September, 2018
I noticed the same on my SX3 LED lights are freezing. Only switch off/on solve the issue.
Luckily until now it only happened before my gig's but I'm afraid this will happen during a set very soon...or worse.

I saw the black dot communication of Pioneer and did contact them to return my unit.
However you have to go through your dealer well this is the preferred option however if I do this I'm losing my controller for 5-6 weeks. Playing every week this is not an option.
So the second option is to bring back the controller to the repair centre in Wetteren (in Belgium). Nice one this is an hour driving during the week for me and when I work...
I'm afraid I don't have much of a choice...still 1 gig without repair on the agenda cross my fingers it won't crash on me when live.
For sure the proposed solution by PIONEER is not very customer friendly.

Cheers
dj pulseng 7:52 PM - 8 September, 2018
My sx3 also not displaying the two side talkless of seening how its works have (unable to connect hardware to serato dj pro) and have followed all steps send to me by the support team which they all failed.its show yellow exclamation on the ddj sx3 driver in"SOUND VIDEO GAME AND CONTROLLER".and have installed the sx3 driver.pls help me out cause have test my laptop with sx2 and sb controller which are working perfectly. Moreover my system spec is lenovo lap top window7 ultimate 64bit operating system intel processor 2.40ghz i3, 500HDD and 6gb of ram pls help me out
Mark092 3:47 PM - 11 September, 2018
Hello everyone, I update you on my problem about the mapping of DDJSX3 .. after many emails pioneer sent me a version of the beta firmware that seems to have solved the main problem, but it still remained the problem about the master volume on Serato and the poor feedback from the jog ... I hope they will reply shortly to give you more information ...
the update file name is : DDJ-SX3_UsbDdjUpdaterApp_v0.34
Carlosdlcs 12:49 AM - 16 September, 2018
yo tengo un problema con el serato me acabo de comprar una computadora lenovo ryzen amd 5
instalo el programa cuando lo ejecuto el programa y pongo el track no corre constantemente pareciera que se quisiera congelar eso pasa cuando cargo el serato sin conectar el controlador y tambien cuando lo conecto ya he cambiado 2 PC y tengo el mismo problema, me sucede hasta cuando cargo la version antigua del serato, tengo amigos que trabajan con PC de procesadores mas antiguos y les corre normal.
Senorray 2:44 PM - 21 September, 2018
So... Are many of you having issues AFTER the Pioneer Fix? I need to know - I, too, have a new DDJSX3 and am unsure as to return to where I bought it for a full refund and wait 3-4 months until they work out all the bugs or send to Pioneer for the fix and roll with it... Thoughts?
DJ Tecniq 5:29 PM - 21 September, 2018
Quote:
So... Are many of you having issues AFTER the Pioneer Fix? I need to know - I, too, have a new DDJSX3 and am unsure as to return to where I bought it for a full refund and wait 3-4 months until they work out all the bugs or send to Pioneer for the fix and roll with it... Thoughts?
Call them up they mentioned in the article if you read it that if your unit on the bottom doesn’t have a black dot than it’s possibly defective.
Salah Ananse 2:32 AM - 22 September, 2018
For some reason, the trim on the left deck is controlling the far right FX instead of the trim. I know it's a midi problem. Just need a fix.
DJ Tecniq 6:07 AM - 22 September, 2018
Quote:
For some reason, the trim on the left deck is controlling the far right FX instead of the trim. I know it's a midi problem. Just need a fix.
have you checked the midi panel in SDJ make sure something isn’t midi mapped that shouldn’t be.
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savvakis 9:27 AM - 22 September, 2018
We know how will be release the new firmware update??
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djaflex 11:31 PM - 27 September, 2018
Has anyone gotten it serviced? If so, did it fix the bugs? Everything good?
beezwax 6:13 AM - 28 September, 2018
Mine is being fixed this week. Will report back....

There's a new firmware now (1.02 I think), so try that too...
savvakis 10:34 AM - 5 October, 2018
Any news about the controller??
beezwax 2:34 PM - 5 October, 2018
Going to give it a good go at a gig tonight...
savvakis 4:07 PM - 5 October, 2018
Ok, I am waiting for your news!
djizz1 11:47 PM - 6 October, 2018
Ok I just got my DDJ-SX3 and I have tried everything but the master indicator light bars on the top of Serato DJ are missing so I can’t adjust the master volume on the software. Also the jog wheels are really sensitive even after adjusting the sensitivity on them. But I don’t know if that’s a pioneer problem or Serato. What I mean about sensitivity I like to use the top of the player to speed up or slowdown but if I do that it skips the song too ahead or it will reduce the speed too drastically, and also you can hear when The track bands from speeding up and slowing down if anybody has any help on this thank you.
savvakis 12:43 AM - 7 October, 2018
Guys I think we should send every single day emails to pioneer to fix our problems!!
djaflex 6:05 PM - 8 October, 2018
I just got my DDJ-SX3 back from the recall as well. My colleague and I used it at a wedding and the same problem happened! The audio completely cuts out and lights go off. Looks like I'm going to call Pioneer again and send it back in. Pioneer royally f'ed up on the SX3. At this point, I don't even want to own into the SX3 line because it's so unreliable. Not sure what to do because my retailer won't issue me an RA since it's past their 3 month warranty rule and I can't trust the SX3's...
Rodrigo Sandoval DJ 2:15 AM - 16 October, 2018
Yo adquiri un Sx3 mod abril 2018 funciono bien en 2 sets , luego el play del lado izquierdo se congelo , hice el reclamo y 1 mes despues me enviaron una nva unidad mod june 2018 vamos a probar nuevamente pero uno ya no siente la mismaconfianza en estos equipos luego de haber pasado por esta mala experiencia siento que es un fraude , deje mi ddj sz para pasarme a esta porqueria de verdad muy decepcionado al leer tantas malas experiencias .
savvakis 1:00 PM - 21 October, 2018
My ddj sx3 works perfectly and smoothly after the service!!! I tested for 1 month and no problems at all!!!
Deejay Specialist 5:09 PM - 26 October, 2018
Hi I got a question Is the DDJ-SX3 compatible with Serato Video Plug-in, I know I must purchase the plug in first, but I would like to know their compatibly, thanks
djizz1 12:45 AM - 30 October, 2018
Quote:
Hi I got a question Is the DDJ-SX3 compatible with Serato Video Plug-in, I know I must purchase the plug in first, but I would like to know their compatibly, thanks



Yea it is.
DJ Tecniq 3:37 PM - 31 October, 2018
Quote:
Hi I got a question Is the DDJ-SX3 compatible with Serato Video Plug-in, I know I must purchase the plug in first, but I would like to know their compatibly, thanks
Yes pretty much every Pioneer controller is compatible even the cheaper ones like the SB2
freddy cruz 4:41 AM - 15 November, 2018
SEÑORES DE PIONEER EL SONIDO DEL CONTROLADOR CUANDO REPRODUZCO UNA CANCION SE CORTA O ME SALE UNAS LUCES EN EL LADO DERECHO ROJO AMARILLO PORFAVOR SOLUCIONEN EL PROBLEMA ESTO ES MUY MOLESTOSO EL MOMENTO DE MEZCLAR
GRACIAS