Serato DJ Pro General Discussion

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 Serato DJ Pro General Discussion
ITCH Won't Open
Talk about Serato DJ Pro, expansion packs and supported hardware

ITCH Won't Open

DirrtyDrew 6:20 AM - 17 September, 2008
I have 3 computers, ITCH works great on my IMAC, my Vista, but for some reason it will not open on my main XP Workstation:

I'm running Scratch on that XP system with no problem. I'm not using any firewalls, I've disabled my dual monitors, and my system connects to the VCI-300 hardware with no problems. The XP Workstation has Intel 4 GHz, 4 GB of ram, 512 mb video card. I've tried to open it from a shortcut, from the program menu, and from the run menu...but it won't open. I've tried unistalling the program and reinstalling, and I've downloaded the update.

Anyone have any suggestions?
casket hands 7:52 AM - 17 September, 2008
right click "run as admin"? have you tried to run scratch live?
DirrtyDrew 9:58 PM - 17 September, 2008
Yes, I did try to run as admin. I see the hour glass for a few seconds and then nothing. Scratch Live works normal.
Serato
Pene 11:59 PM - 17 September, 2008
Hi DirrtyDrew,
Do you get the same problem if you start ITCH without the VCI300 plugged in?
Also, do you have any antivirus software installed that could be causing problems?
DirrtyDrew 8:51 AM - 18 September, 2008
Good questions. I tried opening ITCH both ways: w/ and w/ out the VCI-300 hardware plugged in. The only antivirus software that I'm running is McAfee small business, and I actually turned it off completely while I was troubleshooting but it obviously didn't help.

Thanks for the response, let me know if you think of anything else.