Software help archive

A read-only archive of old serato.com help threads.

Error when i start serato dj

Product
Serato DJ Pro
Version
1.1.2
Hardware
Numark NS6
Computer
PC
OS
Platform
-
Marcus M 8:11 PM - 19 February, 2013
When i start my ns6 with serato dj i got an error like this.

Fatal error

One of the files cannot be found,please reinstall or contact technical support (Attempting to load DJFX.Dll or c:/Program Files (x86\serato\seratodj\DJFX.dll)

My Specs i7 8GB ram 256 SSD+1TB Hdd
Serato, Support
David Wood 1:54 AM - 21 February, 2013
Hey Marcus M,

I'd try uninstalling the Serato DJ software and try reinstalling. I'm not sure what is happening here.

Regards
Dave W
Marcus M 11:32 AM - 2 March, 2013
Thank you for nothing.
Now i use VDJ without Problems.
Serato, Support
David Wood 2:09 AM - 5 March, 2013
Hey Marcus M,

Sorry I didn't get a chance to help you through your issue. Enjoy your new software, i'll close this thread if you like.

Regards
Dave W
2:00 AM, 19 Mar 2013
This help request has been closed due to inactivity.