Software help archive

A read-only archive of old serato.com help threads.

Shift + Jogwheel

Product
ITCH
Version
2.2.2
Hardware
Vestax VCI-300 + Vestax VFX-1
Computer
Mac
OS
Platform
-
slowhand 12:56 AM - 25 September, 2012
hello,
you guys did many things into ver.2.2.2 but the search function doesnt work.
is still the same as i told many month before. the only thing is my vfx-1 is working good you worked well for it.

but i need the search function. my question is did you try out all neccesary things to be sure to left a release?

cheers
slowhand
Serato, Support
Mak T 3:56 AM - 27 September, 2012
Hey slowhand,

I'am unfamiliar with the search function issue you are having, could you please elaborate?

Cheers.
slowhand 6:40 AM - 27 September, 2012
hi mak t

the search function shift+(rotate) jogwheel on the vci 300 doesnt work.
and this issue is not only by me. many other guys have this problem.

regards
slowhand
Serato, Support
Mak T 2:11 AM - 28 September, 2012
Hey slowhand,

I have done some testing and this function does exist, however you need to:

Press the 'Scroll' button and move then rotate the platter/jog wheel


Cheers
slowhand 6:45 AM - 28 September, 2012
hello mak t,

please u should know that i mean the search function in a track not in the plylist.

this doesnt work also others have problems with it.

read the polls :-)

thank you
reagards
Serato, Support
Mak T 1:32 AM - 1 October, 2012
Hey slowhand,

I have done some testing, and have located the track search feature you seek. Through my testing I have found that this feature was available up to ITCH version 2.0.1 but is absent after this release. I will pass this on to our development team, however I cannot tell you when a feature like this will be implemented into a release.


Cheers.
Serato, Support
Mak T 1:04 AM - 2 October, 2012
Hey slowhand,

We have logged this as a bug in our system. Through our testing however, we have found this feature is still available, however you will need to ensure the tracks you are using have beat grids.

From this point on, there is not much I can do. We are well aware of this issue, but I cannot give you an exact timeframe to when this feature will be implemented back into the ITCH software.


Cheers.

Mak T
slowhand 3:02 PM - 2 October, 2012
hey mak,

thank you.
i know you can not help how it goes.

regards
slowhand
Serato, Support
Mak T 10:51 PM - 2 October, 2012
Hey slowhand,

I'm going to close this thread now, however if you have any more issues or questions please don't hesitate to reopen this thread.


Cheers.