PS: Musics is House styles, as dance music.

Where's the support staff? Do three days I posted my questions and so far no one answered! What is this service??

+1
I got the same problem on some songs, not every one! I use the DDJ-S1 to fix it, but its boring to use 3 - 5 minutes on one song just to get the BPM!

+1 sometimes it can't calculate some songs right . It shows them as 97 bpm even if they are 128 bpm. There seems to be no suitable range for them... At the earlier versions of scratch live (not itch), it used to calculate better, leaving only a few songs miscalculated...

Well my friends. I was a little disappointed with Serato. I thought it was a software unsurpassed as many people said, but misses some items, like this, for example. It's about time the developers solve this problem once and for all after all, many other applications such as Traktor and Virtual DJ to overcome this item!
And so far the support staff has not yet manifested! Great after sales service! :-(

Hi RodrigoVolta,

How are you analyzing your files?You could force reanalyze the song files by dragging and dropping the file onto the "analyze files" button.

Yes, as have indicated in the Serato / Pioneer DDJ-S1 manual: Selecting and dragging the songs to the button ANALYZE FILES '. No matter what value I put in RANGE. Certain songs are not analyzed properly (as song with 128BPM calculed with 90BPM), need to resort to third-party software to hit. Still have the problem of Beatgrid which usually is calculated incorrectly and I almost always have to manually adjust it song by song. My MP3 files are all of excellent quality and rate 192kbps/44KHz.

I see. Try right clicking on the BPM of the track in the library view and press delete. Provided you don't have "protect library" checked this should ask you "are you sure you want to edit this tag"?

Then try and reanalyze and see if it gets it correct this time?

OK. I've tried, but it not solved! I'll try one more time and I'll post the result here.

Thanks.

Ah ok. I am having trouble with a couple of songs myself now. It appears to be a bug which I am now logging and will hopefully be dealt with as soon as possible.

For now you will have to enter the BPM manually by pressing ALT + SPACE while the track is playing, then tap the spacebar in time with the song. It should then bring the BPM to what you would expect it to be. The longer you tap the space bar for the better average BPM it can calculate from your taps. When you are satisfied with the result press ENTER and it will save this information.

The beatgrid should also adjust accordingly but you may have to manually adjust where your downbeat marker is.

Actually I redid the entire analysis of my songs and Serato calculated it wrong again! I'll have to use MixMeister BPM Analyzer to recalculate the BPM fine, since the Serato did everything wrong!

I own over 5,000 songs in the style House! It is unacceptable that I have to go one by one using the TAP to calculate the BPM manually! I do not agree with that!

This is a major problem of this program, because it's impossible to trust the results that he put on the screen! How can I use all the features of my equipment like this?

I hope you fix this once and for all the future version, as this type of problem is unacceptable in a renowned and expensive software like Serato! Fix it as soon as possible because I know that's not just me who found the same problem in the software!

Thanks.

Im sorry to hear that you are having issues with it. How many of your 5000 songs are being effected? I find that the analyze function is correct 99% of the time for me, but definitely have found a couple of tracks not spot on.

Unfortunately for now you will have to rely on MixMeister if you have a lot of files being incorrect.

We will do our best to resolve this issue :D

Several songs that should have 130BMP are presenting 97BPM value when analyzed by Serato.

I'll finish the analysis of music with the option 'auto-bpm' disabled and I will do all the analysis by MixMeister!

I was disappointed with this problem with Serato. I've always had an admiration for the strength of Serato, but unfortunately, mistakes in item BPM! If not this would be perfect!
I hope you fix this as soon as possible so that we keep admiring Serato!

Thank you.

I've always used Traktor or Virtual DJ and never encountered any problem like this! I never imagined that Serato would have a 'bug' like this!

I've traded my old controller that used Virtual DJ by the Pioneer with Serato, because it is a rugged, excellent quality and with a very reputable software! Unfortunately I was disappointed with Serato!

I also experienced these problems
It's usually the songs on 100 128 130 BPM
The problem is that I have to fix those tracks that if not then I can not use SYNC or loop which is a bit problematic and seemed logical
But I must say I'm very pleased with your desire to honor straight Lazvar all the strength it gives a good

It is a shame to hear you guys are having these issues. I have made our team aware of the bug so it can be resolved as soon as possible.

We will have to look at the tracks that aren't being analyzed properly and try to understand why that is. Would you mind uploading one of the tracks in question and attaching it to this thread?

For me personally, it affects about 5 or 6 files out of 4500. But I understand that if it is effecting many more than that, then it is an inconvenience for you.

The attached zip file contains some songs which Serato calculates the BPM wrong, and almost all are above 120 bpm. All other applications such as MixMeister, Traktor or Virtual DJ analyze perfectly well.

I hope that helps fix this problem once and for all in the next version.
Remembering that I did the same test with Itch 1.8 and 2.0.1 and both had the same problem.

Other attached file with my print-screen comparse: Serato vs. Mixmeister!

Thanks.

Ok thanks man, having a look at your tracks now, they all come up with the same bpms you posted except "party people", for some reason that track analyzes correctly at 130bpm for me.

OK.
Please, clean BPM value tag for all musics and re-analyze again in Itch!
See attached image for comparsion.
'Party People', for me, is 87 BPM and not 130!
Do you using Itch 1.8 or 2.0.1 to test?

I am using 2.0.1 to test. Just cleared the BPMs and re analyzed.

It is strange indeed, all tracks the same BPM as yours except "party people" -130bpm and "I can't help myself" is 85bpm. Different to your 97bpm, but still incorrect :S

I can not see your attached image!
How do I see the file?

Yes, I see the image!
Is the same BPMs that Itch have calculated for me!
Do you using Mac? I'm using a PC!
I'm making two siuntanious tests: Itch 1.8 in my notebook and Itch 2.0.1 in my workstation. I make a test with Serato Scratch Live, but it calculed wrong too! :-(
I don't know what to do!!
I thought that this was an isolated problem, but it is not! If it was with some music, fine, no problems, but they are with many, especially when they have a more gentle introduction, as a Progressive House.
I hope I'm helping you to solve this problem, it is worrying me a lot! Nooo I thought it was so serious!

Staff: news about this?
Do you make one more test with musics?

Thanks.

I am using a Mac. Im sorry I couldn't tell you with any certainty as to when this problem will be solved, but I am very appreciative of you bringing it to our attention.

I'm happy to help!
I just hope this problem will be solved as soon as possible because it affects greatly the software structure and compromises the integrity of the brand! It is not a simple problem, a commonplace thing, but a serious problem in the algorithm in which the software is not very refined!
I am absolutely sure you have competence to fix the Serato and solve this problem once and for all!
It would be interesting to repair the problem of the LED PITCH that are not lighting in version 2.0.1 Itch!

Thank you for your commitment and attention!

Thanks RodrigoVolta, we will do our best :D

Are you going to do to fix it in software? I'm worried because my equipment depends 100% of Serato to work and is not a cheap equipment! Can I believe that soon you will release a new version of Itch with improvements and corrections?
Sorry to insist, but I want to understand my side as consumers to want a product that meets my expectations, after all, I paid for it and did not pay cheap!
Thank you.

I can not tell you with any certainty exactly when, but I can tell you we do intend on fixing it :D

OK.
Very thanks to attention.
I'll be waiting for a new version of Itch for my equipment to run very well!
:-)

No problem, make sure you are following our newsletter to receive information about when new versions of our software is released.

OK.
I'll close this request!
It's solved with a new Serato Itch version. :-)

I re-open this request for inform to staff two tests (using Itch 1.8.0) - I'll be a test with Itch 2.0.1 too:

I'm using 'Mixed In Key' program to calculate the BPMs and Key before load in Itch. Is a one solution for me at the moment!

First test:
- Disable the option 'enable beat grid' in setup.

Result: Serato show me the correct BPM!

Second test:
- Enable the option 'enable beat grid'.

Result: Serato show the wrong BPM, as 'grid bpm'.

My conclusion:
The problem with the calculation of BPM is in BEATGRID that is forcing a miscalculation of the BPM! It's like the "get lost" when making the calculation in some types of music as Progressive House, with a sort of "intro" softer.

It is a kind of conflict between Beatgrid and the calculation of BPM! If I turn on Beatgrid, BPM comes back with the wrong value, but when I disable Beatgrid, the value of BPM change to the correct value.

Example:

- With Beatgrid: Music in 128BPM is showed as 85BPM (wrong value).
- Without Beatgrid: Music in 128BPM is showed correctly in decks.

Even without the Beatgrid functions as 'Loop', 'Sync' and 'Effects' work perfectly! The only difference is that I do not see the marks of the music and not make a "smart sync" between the decks!

Here's the hint and maybe the focus of the problem where you can work on it! :-)

New test with Itch 2.0.1 only:

- I've used Mixed In Key* software to analyze music's BPM and KEY.
- I've marked the 'set beatgrid' and 'enable beatgrid' options.
- Drag and drop song in 'analyze files' button.

Cool!! Serato fix beatgrid in correct BPM becouse the BPM value was in ID3Tag now!!

My conclusion: Serato algorithm is miscalculating BPM and setting the beatgrid out of value! Beatgrid is based in BPM value to fix in song, correct? :-)

For now, I'm using Mixed In Key* to analyze my musics and after that I drag and drop my musics to Serato set the beatgrid and music leigth! It's perfect!

Note: This methode only run in ITCH 2.0.1. For a old version, it's not run!

* Mixed In Key is a licenced software and must be purchased separately. Alternately you can use MixMeister BPM Analyzer that is free, but do not have the same efficiency as the Mixed In Key that is a software for professional use. Virtual DJ and Traktor not fix BPM becouse it is recorded in owner database and not in ID3Tag!

But we still be waiting for a Itch fixed new version, OK?? ;-)

Thanks.

Thanks, that is actually quite helpful. Again, sorry that you have to used Mixed In Key to get the correct BPMs but it is very lucky you have the program to be able to use as a workaround.
So 2.0.1 is improved, but still not able to analyze completely correct without the help of Mixed in Key.

Thanks again mate :)

I'm happy to contribute to improving the Itch that in my view, is the best mixing software available today! There are more positives points than negatives in Itch! Starting with great skin and a clean appearance, a intelligent browser and dynamic visual, especially designed for laptops!

I am absolutely certain that your staff will find a solution to fix the problem of analyzing the BPM and Pitch LED not lights up!

Meanwhile I will use Mixed In Key to analyze my songs. It is a great solution! My songs are now perfect! ;-)

I would like to offer as "beta-test" for future versions. Can I apply? If interested, I can contrubuir with the community to find problems and solutions with Serato and Pioneer DDJ-S1!

I created a topic with suggestions for the new version that in my view, greatly improve the quality of the software, but I know that all this will be reviewed by your team, but it never hurts to suggest. If you want to take a look: serato.com

Thank you!

Ops...

Contrubuir = contribute!

Sorry!

There isn't really an application process as such, but if you stay an active member providing useful feedback, as you currently are, then there is more chance of being invited to be a beta-tester :D

Nice! :-)

Regards!

Cheers mate!

Thanks RodrigoVolta, I can confirm the same thing happens for me when I analyze that track.

Thanks you, Martin.
I think my songs are not really in trouble (whew!). I've made stress testing before posting anything!

What do you think you can be? It's something a little strange, no? The files are exactly the same, but one was analyzed by Platinum Notes and the other not.

The right thing would be to compare the logical structure of both files and see why only one is parsed correctly and the other not. Suddenly there is the key to the solution of the problem!

Oh, I remembered something else: all my library of songs have been converted by Platinum Notes in order to improve the quality of the songs. Many of them, ITCH correctly calculated the BPM / Grid without any problem. But some other in particular were not so lucky!
But that's okay. All my songs have been calculated using Mixed In Key. With the correct value of BPM, Itch fit the Grid properly, but in some cases, the grid will simply get misaligning with beats while playing the music, even with the correct BPM!

:-)

Sorry, the answer to that question is a bit out of my depth!

I am here to provide support to people having issues with Serato software and affiliated hardware but I honestly don't have a big understanding of the way the software analyzes files.

Out of curiosity, which one had been analyzed by Platinum Notes and which one hadn't?

I have a few files that have this issue, but I usually just click on the BPM and manually tap the BPM in with my space bar to correct it :)

No problem, Martin! I get it!
Thanks for your feedback!

The file analyzed w/ Platinum Notes have a "_pn.mp3" in filename. The original not have.
The song that ITCH calculate the correct BPM is original, not converted w/ PN! :-)

See this video Watchwww.youtube.com and speak to me what u think about.

Thanks.

In that video it is an older version of ITCH and sync does not appear to be activated, the tracks are just beat matched together.

Im not 100% on what hardware he is using, but if he is using anything with a motorized platter (Numark NS7 or V7s) then there is always possibility of platter drift, that is simply the nature of using anything with a motor driven platter.

Oh, yes. I get it!
I thought the video was weird. I got to do a similar test in my controller and the music just becomes unsynchronized near the end. Detail: I was not using SYNC! This problem did not affect the performance of the DJ. And do not think it's a problem.
What do you conclude about the analysis of the songs I sent you? Found some structural difference in the archives?
Thanks a lot!

As I mentioned before, its really out of my depth to comment on the way the analyzing process works and why it is not getting those files correct. Sorry.

Hello, my dear Serato staffs!

I've decided to do some tests to find out more enhanced because the ITCH can not properly calculate the value of BPM of some songs. I separated one song in particular which ITCH does not calculate the BPM correctly.

The steps I did are as follows:
1) - I've downloaded exactly the same music that I have, which is giving problems, but now in 320kbps/MP3 format.
2) - I've processed this music with Platinum Notes.
3) - I've decreases its bitrate to 192kbps.
4) - Re-download the same song, but now in 128kbps/MP3 (a popular format).
5) - I put them all to be analyzed with the ITCH. To my surprise, only the music that was originally in my library which had its BPM is calculated incorrectly. The others had their BPMs calculated correctly and properly fitted with Beatgrid!
6) - I've took the "problematic song" and converted into multiple formats, including WAV, but I got no success!
7) - So I've decided to use MixMeister BPM Analyzer in which it calculated correctly BPMs for all songs. But when I pressed the ITCH to play, I realized that Beatgrid was not seated properly in the waveform! I've noticed that even if the value of BPM is manually entered, the software is not able to "fix" and "distribute" the Grid correctly during the song.

Well, this is completely out of my knowledge. I can not understand why the software can not properly analyze the BPM of two apparently identical files!

So I ask you to investigate these files I am attaching to this topic. Suddenly, as you have more knowledge than me can figure out why the ITCH can not calculate the BPM of certain MP3 files!

I note also that the bitrate does not have any direct connection with the calculation of BPM, as I have tested many of the same file formats and only what is in my library is that the problem appears.

See attached ZIP file and JPG image.

I'll be waiting for your feedback.

Thanks.

Note: This file is a one example. I've some more files that ITCH can not calculate the correct BPM!

To workaround the problem, I disable the Beatgrid and analyze my songs with the MIK or MixMeister.

Totally agree with the above...have problems with downloads from traxsource not reading the BPM's correctly...its very frustrating to have this problem when for some of us this is our job and having to tap the BPM our selves is still not 100% accurate..or not for me...

Hi Prime101, do you think could upload one of the files that you are having issues with? I will take a look myself.

There we go

I have analyzed your file in ITCH and it has come up to be 126BPM which sounds about right. What has it come up for you?

It comes up with nothing...

Sorry should of made myself clear i am having trouble with serato reading any BPM at all on some tracks, ill upload one the i reckon the bpm is misread... sorry

It sounds like you may have a separate issue then if some file BPMs are not coming up at all.

Are you using your iTunes library in ITCH? Do you have the "Set Auto BPM" option checked?

Yeah...yes to the above...as you can see your name comes up with 320 bpm...what should i do about the fact serato isnt reading some of my tracks

Analyzed your other file without issue also.

320 is not the BPM it is the bitrate. You will need to right click on the top bar in the library, which should give you a drop down menu, in here you need to ensure BPM is ticked, and then you should have column that will display BPM for you.

Ok just checked that but its say the bpm is 320 if you can tell me how to take a screen shot ill show you

Oh ok, above you said "as you can see your name comes up with 320bpm".
Was this not referring to the picture I posted?

Which operating system are you using? I can then tell you how to take screen shots.

im confused, i have a mac 10.6.8

I looked at the pic and it has the bitrate of 192 for 'your name' but the bpm on mine comes up as 320

Something weird is going on as i just downloaded other versions of the same song and serato has multiple different bpms...ill show you once i know how to do a screen shot

Ahh I see. That is strange, could you please attach the 4 other copies of that file you have so I could take a look at them myself?

I think these are the ones!

Thanks. I have taken a look at these files are there seems to be variances with quality of the files which often makes it a lot harder for ITCH to analyze the BPM correctly.

This particular song also does not have a lot of very well defined transients which is what ITCH uses to complete the calculations.

I suggest clicking on the "Grid BPM" in when the track is playing, then manually tapping the BPM using your space bar.

Ok fair enough, thanks for looking into it..as i said this is just one example so any thing that can be done in the future would be great..i woulnt rely on myself to tap 100% accurately. Also if it could be noted that sometimes serato doesnt even read bpm......as with that example i posted earlier

Thanks Prime101, I have logged a bug regarding this issue so it is something we look to improve in the future :)