Serato DJ Pro General Discussion
ITCH for NS6 installer may not install drivers correctly
Talk about Serato DJ Pro, expansion packs and supported hardware
ITCH for NS6 installer may not install drivers correctly


Michael R
6:29 AM - 21 June, 2011
Some users have encountered a problem when running the ITCH for NS6 installer, where the drivers for the NS6 are not correctly installed resulting in ITCH failing to connect with the hardware.
Workaround
Download the NS6 drivers directly from the Numark NS6 website. Run the driver installer with the NS6 connected and the drivers should successfully install.
You can get the drivers here:
Mac OS X -> numarkns6.com
Windows 32bit -> numarkns6.com
Windows 64bit -> numarkns6.com
Tip: To find if your Windows install is 32 or 64bit, see our How To: Find out your Computer Specifications article -> serato.com
Should you require further help with this issue, please start a new help request here -> serato.com
Workaround
Download the NS6 drivers directly from the Numark NS6 website. Run the driver installer with the NS6 connected and the drivers should successfully install.
You can get the drivers here:
Mac OS X -> numarkns6.com
Windows 32bit -> numarkns6.com
Windows 64bit -> numarkns6.com
Tip: To find if your Windows install is 32 or 64bit, see our How To: Find out your Computer Specifications article -> serato.com
Should you require further help with this issue, please start a new help request here -> serato.com


Michael R
9:28 AM - 30 September, 2011
UPDATE: This issue is resolved in ITCH 2.0, available here > serato.com