i have tried deleteing and re installing both ableton and SSL

and when i reinstalled serato i noticed if i click custom after i choose the install location, it comes up with three things one of them is called "bridge driver" and it has a ticked checkbox but it says 0.Mb

been sitting here for about 3 hours trying to figure it out,

it seems to me as if serato does not even recognise ableton is there

can not cross, need help crossing the bridge the trolls have got me

please read what you told me here..

serato.com

im currently using mac OS 10.5.8 Leopard

i just bought Snow Leopard, which is the recommended OS for the bridge on mac..
im waiting for it to come so i can install i hope this fixes the issue..

Hi Phonik,

Sorry, we didn't see your help request originally as you'd closed it.

First off, can you please give me the specs of your computer?

Do you have both Scratch Live and Ableton Live open? If so, do you receive any error messages in Ableton Live when you connect the Sixty-Eight?

i currently do not see error messages

as you can see there is no Ableton bridge plugin recognised in serato, as the heading of this help request suggests

Hey Phonik,

If you log in to your www.ableton.com account, select "Authorize" then click on "Your Licenses", does The Bridge show there as a registered license?

nope just live 8 see picture 11

when i first opened live it did ask me to register and im sure i i registered the sixty eight with serato..??

what is the latest firmware on rane sixty eight? mine is v1.13 you can see in picture 9

the automated process of registering hardware is starting to get complicated, maybe you can sponsor me a free white label release for all my trouble with the brand new mixer

Hey Phonik,

When you first open Scratch Live and Ableton Live together at the same time, you will be prompted to register The Bridge - has this happened for you? Registering Ableton Live and your Sixty-Eight are different processes from registering The Bridge.

i was prompted to go to the serato site and log in, which then asked me to register at rane

i was prompted to authorise ableton

i never saw a bridge logo prompt

i called ableton lastnight, they do not know what the problem is though they said they would like to get to the bottom of it

they attached a bridge key to my ableton user account

now my ableton license reads "live 8 +1 add-ons"
see picture 11

though the bridge does still not appear in my serato

***now my ableton license reads "live 8 +1 add-ons"
see picture 12

i spoke to jeff at ableton also if that helps

is the bridge meant to be an add on in ableton>preferences>Library tab

confer

Hi Phonik,


No, The Bridge is not included here.

Now that Ableton have put The Bridge on your account, if you open Ableton Live and go to Preferences -> User Account Licenses, does it say "Live 8 + 1 add-ons authorized"?

Also, I see you've also posted in this thread -> www.serato.com (click link). Here you said:


So just to confirm: You have had The Bridge working before, but now it doesn't?

i noticed the bridge min spec was 4gb so i bought 4gb ram

and tried it with the live 8 trial and i could see .als in record in serato then

i bought and authorised live 8

on my ableton account it read ableton account it read live +1 add ons authorised

and i updated both serato and live to most recent versions now i can not record with serato as .als

yes it worked with the trial but when i bought ableton the bridge functions disappearD

i just installed the new OS Snow leopard 10.6.3 the bridge still does not work

i just installed the latest SSL 2.2 Beta My Bridge Mixtape Still does not work

Core Audio driver is the only driver in ableton i believe serato I/O should show up in ableton>audio>driver type..?

i upgraded rane sixty eight firmware to v.1.25, i still can not see ableton button in serato

i have seen this error message below pop up at the bottom of ableton window briefly it only flashes up for 2 seconds randomly sometimes

"seratopc incoming path not authenticated"

i just upgraded snow leopard os x to version 10.6.5

i still can not record .als

when u say the min spec for bridge is 4gb ram

is that 4gb ddr2 or ddr3

and which mhz speed is the min spec for the ram???

This sounds like the what the problem is. I'll need to get in touch with Ableton and find out what this error message means.


Correct, you should be able to see Serato if The Bridge is enabled.


Either is fine, please note however you can't mix DDR2 and DDR3 (e.g. have one DDR2 RAM module and one DDR3 RAM module in the same machine). Which are you using?

I HAVE two sticks of DDR2

please see the last picture i attaced:

i installed the new mac core audio for sixty eight

and now i can see the sixty eight in input and output in audio preferences in ableton

but i still can not see it in serato

so now that i can see the sixty eight in ableton if i try and map midi for example to the crossfader as soon as i move the crossfader ableton crashes

and if i plug my mixer into my computer and open up sixty eight in the system preferences

the little program can pick up the sixty eight fine,

though then if i open serato like i the last picture the sixty eight audio control panel starts searching for a sixty eight and serato shows up with four tracks so the two programs serato and the sixty eight audio control panel are running independently from each other

so the only thing i can do with the bridge is turn the mixers backlght buttons lights on and off

Hey Phonik,

I've heard back from Ableton, apparently the error messgae you are seeing means that Abelton Live's The Bridge API cannot be initialised. They've asked for your status report, which you can get by doing the following:


Once you have this report, can you please attach it to this thread?

Hey Phonik,

Thanks for the log file, I've sent you a private message :)

Hey Phonik,

I'll close this thread as your issue is now resolved :)