Going back to 1.5, will keep trying to get 1.7 sorted though as once the beatgrid and glitch issues are sorted it will be a giant step up from 1.5

I went back to 1.5 - I don't worry at all now while playing - it makes playing so much easier than stressing as to whether or not its going to crash on me.

Tried 1.7 at a wedding on Saturday
Playing cocktail music and got a drop out with a red light and the limiter kicked in.
Wasn't even loud
Immediately went to 1.5 (vci 300 / vfx 01)
I'll play 1.7 at school gigs I have starting in 2 weeks.

i am on 1.5 due to drop outs and some weird delay in scratching

1.7 rockssss, 0 issues, love auto gain, headroom and 1 filter knob.

the limiter may flicker during songs and from what I know that is alright to see once in a while. it is dependent on your track gains and not your master so if you are getting it gain down your tracks and gain up your master.

1.7 works great for me now that I have it all figured out on the A&H. No dropouts, 20% cpu usage, 5ms latency works like a charm. Now the horrible soundin fx unit on the dx is a whole different story!

Im on 1.5

Back to 1.5 after sync problems at gig. Ns7 MBpro 4ram

What specs are you running?
I was not aware the Xone DX had a fx unit ? The FX are software (Itch) based.

i think he refers to that.

back to 1.5 after 4x freeze on 1.7...on a live gig

i am back to 1.5 also :(

back to 1.5 then that froze too hope its the usb wire since it even went offline like it wasn't plugged in, weird

back to 1.5 issues with 1.7

im loving 1.7 but i started with the dx and 1.6 so theres not much competition there.

I like 1.7, just had some serious hangups when playing out live..more than in the studio, why I dunno? Heat?

on 1.7 with win7 and vci300... couple drop outs here and there one time i played, then none another time i played... we'll see how the wedding goes tomorrow.

that right there is the scary part and why i went back to 1.5

1.7 all good here on a VCI-300 OSX 10.6.4

also..please list your specs if you can..

for me, it was less than a second dropout maybe 3 times the first time out with it. then the second gig, no problems but a little screen lag when switching views.

I'm back to 1.5! 1.7 is too buggy for me, had to do too much to iron out some bug I was having, but can't seem to get rid of the dropouts or lower cpu usage (ns7, v7 mbp 2.53ghz c2d, 4gb ram, 7200 rpm hdd and running soundplant in the background for jingles and drops)

Macbook Pro, Itch(both versions), and VCI-300 and froze up while loading track at a club last nite. My 4 yr HP and Virtual DJ saved me as I ran it through the VCI aux wit a second to spare. i may takeback my VCI while im at it, as i bought the ex warranty. Not stable at all. I like my APC-40 and Bridge though.

Just got my APC-40 and Bridge. Likin' it. Any good tips, tricks, resources you wanna share? Thanks, -BDM

that seems like a different issue ehan the 1.7 woes

I'm on 1.5. Kept having dropouts and high cpu usage.

using 1.7
1.5 sometimes crashes and 1.7 sometimes glitches..
macbook 2.4 2GB OS 10.6.4

1.7 without the Beatgrid
Windows Vista
dual core 2.0

I also have some dropouts , how do you get back to 1.5?

1.7 beatgrid is on/off depending.... i suffer a crash every now and then and it's usually when I load an audio file that ITCH doesn't like, or try and analyze 5k+ songs.

in 1.7 my CPU have crazy ... 7% up to the 100% and down to the 7% and up and down and up and down .... really bad problem ... if CPU have 85% track and all ITCH stoped on one second and started if CPU have less than 50%. This proces repeats all time.
My ITCH not working with OG CD version 1.0.4. www.image-share.com < thats my ITCH with 1.0.4. ITCH is plugin in to my USB.
magic soft

I HAVE to rock the 1.5 right now, 'cept at home of coarse. Too many hangups.

MBP
2.5
250
4

last sat used 1.7 had my master up n gains at 12 o clock...had to 2 usb drop outs...kinda killin the vibe at the party, so i went back to 1.5 w/o any problems...can some technically assist how to avoid usb drop outs on 1.7 ? thank you...

you cant that is the reason for this thread

I notice reducing the number of screen refreshing to 40 from 60 helps with the drop outs. I stop using the sync buttons too.

did a wedding this past weekend with 1.7... no dropouts. weird that only the first gig i used it i had some dropouts.

I stepped away from the iTch forums for a week thinking I'd come back to a 1.7.x upgrade having been released... NOT!

I decided to be brutal and not re anylize my files and do a beat down test on my system using 1.7 seems it did freeze (on load only) while rendering the file (yet played with out stopping (just unresponsive to the platter or any movement on the patter where file was being loaded.) <-some margin of error was expected but was far better than what I expected. I only did this to see what problems people might have if they just install and dont everything that is suggested by numark or serato oly because I get bombarded by questions and sysmptoms (on my youtube pages, phone and email) when people could have avaoided the majority of this. Yes its a longer process but welll worth it and with reason. I will be retesting following proper proceedures next. but thus far I like what I see in 1.7

VCI-300, OS X 10.6.4

I've never had a drop out until today. I wondered why you guys were always saying 1.7 had issues when mine was flawless. This started with playing this friday on Traktor and the 300 and TP sounding louder. The internal volume control of the software just sounded louder so I figured I'd mess around with Itch's gain and head room. I had not touched it, or the latency. I set the latency to 10, gain up to 98 i believe and head room to 12. I couldn't play 10 seconds without it crackling non-stop. It was horrible. I put everything back to normal and about an hour into playing I heard a small pop.

Wish we had some "optimal" settings, if not then having these other settings for headroom for example are pointless to have.

p.s. the warpable beatgrids are awesome!!!!

seems like 90% of users on 1.7 have the "audio dropout" syndrome.

and 5% of the rest probably don't use this forum :)

You might be on to something.. could it possibly be the new auto-gain settings/code? I think we should investigate this possibility further.

1.7 has had 0 problems for me with or without beat grids.

You must be the chosen one.

add me to the chosen ones list. not sure why but i dont experience any issues on 10.6.4 running 1.7.

weird how it is random. also some sessions I have no problems and other times I have them..some variable and culprit.

I'm on 1.5. I just need more time to play with 1.7 and get my beatgrids edited.

-KLH

maybe whos send me 1.5 version??? My og 1.0.4 not working. 1.7 working very bad.

Another flawless gig on 1.7 (V7s+ MBP 2.4+OSX 10.6.4, no beatgrids, latency 1, refresh 50). Not a single dropout in 3 hrs.

Without beatgrid, 1.7 feels more stable for me than 1.5, actually. Haven't tried it with them and can't think of a reason to use them.

I don't know if beatgrids make it less stable, but I'm honestly surprised how many people are having problems.

I'm running ITCH 1.7

MBP w/ OS X 10.6.4
VCI-300 on latency 1
Beatgrids or no beatgrids, no problems with either

No dropouts, no stability issues, for me it's running just as well as 1.5

cool..weird how random this build it with users.
for some great, others not.
What is your processor speed DJJoe? Is this a new MBP with SD? 15" /13"?
curious..

HINT: turning off bluetooth and wifi is CRITICAL.

for those running 10.6.4

what are your other setting ... headroom, refresh, etc.

I had NO issues with 1.7 on 10.6.4 with a standard install. 92db, 0db, 60 refresh, 20 latency. None, everything was perfect.

I started messing around with those headroom and gain and all went to shit. Even resetting it did not work. I just did a new fresh install of 1.7 and will take it from there.

Yup it's the brand new MBP, latest 15-inch model with 2.66 GHz Intel Core i7 processor and 4 gigs of RAM.



+1



I'm pretty sure all my settings are at default, don't think I changed anything but I'll check.

Dj Joe..yes, you got the juice in that baby!

... which is why it didn't need to be added in the 1st place.


20 ms. latency is teRRible... version 1.5 was run at 1 ms. latency.

I'm running 20 ms. latency and 10 refresh and STILL get the occasional dropout in 1.7.

I hope we all do not need to buy i7 Macs to run this flawlessly...:)
I'm jealous!

How many gigs of ram do you have on your macbook pro, im asking because i have black macbook with specs of 2.4 ghz and 4 gigs of ram and i keep getting dropouts using my V7s. Latency set at 2 and refresh at 60. Looking into purchasing a Macbook pro with specs of 2.66ghz and 4 gigs of ram to rid myself of the dropouts.

lol I hope so too, ironically i5 and i7 processors have caused some issues with Scratch Live for some people; it'd be weird if it was the only processor to not cause problems with ITCH. Though I don't think that's the case.

I also have an original 15-inch unibody MacBook Pro from 2008, Core 2 Duo and 2 gigs of RAM, I'm gonna install 1.7 on it tonight and give it a try. I'll let you guys know how it goes.

@ JDforKing

4 gigs.

So im guess its probably the fact its an older macbook and not a macbook pro that makes the difference. The 13in macbook pro must be a way more powerful computer. Thanks for the insight djcerla

no issues here at all on two computers, ver. 1.7: 1ms, 60 FPS

Desktop: AMD Phenom II 720 2.8GHZ, 4GB ram, Radeon HD3800

Laptop: Core 2 Duo 2.53GHZ, 4GB ram, NVIDIA GT 220M

img840.imageshack.us

img411.imageshack.us

Hopefully a MOD can tell me why the default for NS7 is 256 samples/7.3ms, and in Itch 1ms equals 64 samples.. Does setting itch to 1ms automatically make the NS7 work at 1 ms? or do I have to change the sample rate in the NS7 setting panel too?

According to the NS7 setting panel, the NS7 can go as minimum low 2.7ms, not even 1ms like it says in itch settings.. and it says that 49 samples equals 2.7ms... so 60 samples could not be 1ms, it would have to be more than 2.7ms...

18 samples would be 1ms. itch setting windows says 1ms = 64 samples..

just curious.. not a biggie.

I reinstalled set everything back to the defaults and everything was going good for about an hour. I then changed effects on the VFX-1 and each click there was a drop out.

Used 1.7 at a club for 5 hours on my late 2009 MBP without any issues, and I've been testing it extensively at home without problems either. FWIW I actually had dropout issues with the betas...

maybe U send to me 1.5 version ?

cool maestromind

I'm actually thinking about upping to a newer MBP 13" 2.4. I'm now on an older 2007 2.0 ghz /4mb/ 250 hd Santa Rosa chip machine and runs quite well, just the new MBP looks sharp, but only .4 mgz faster, so dunno if worth it??

I don't think its worth going to i7 from that, although you're getting more than just the clock speed increase. The CPU architecture is quite different too. I'd wait until the next generation comes out (and maybe they'll bring back the ExpressCard slot!)

Yes, I am kind of wondering when the next Macbook will be launched.
2009 Macbooks are 1i7's?

back to 1.5, vci-300

No, that'd be the 2010 refresh. Also, the 13" are actually still Core 2 Duos, but the 15" can have the 2.66Ghz i7.

This is a pretty useful site for that: guides.macrumors.com

To everyone else - sorry for hijacking this thread!

says this: "Buy only if you need it - Approaching the end of a cycle"..hmmmm

Hello, Can someone send me the ITCH 1.5 OR 1.0.5 SETUP FOR MAC ?
My NS7 was working perfect until I update to Itch 1.7 then the audio dropouts mess thing up! I cannot find the Itch 1.5 setup!!

** Can any one send me Itch 1.5 setup to me via email?? dvjkingarthur@gmail.com

Please I need it RUSH, I have a huge gig on 2 weeks and i cannot have an audio dropout in front of 3000 people!
thank you!

You can DL it right from Serato:
Mac: serato.com
Windows: serato.com

THANKS A LOT i tried to find the link but had no luck thank again

Link for Mac works

after some hesitation i installed 1.7 yesterday morning, did alot of practice yesterday and this morning and so far so good. so far not a drop out or glitch or any noticeable hiccup. beat grid is on, ive been setting beat grids - in that area ive noticed sometimes looping will get a bit wonky but it hasnt been noticable enough that i can recall the specifics of that.


i am using a hp 6735 with amd turion x2, 2 gb ram.

Was using Mac 10.6.4 and VCI-300 with 1.5, never ever had a problem.

Bought DX & 1.6 - 1.7 I had TUNS of problems.

Back to using VCI-300 and 1.5 as my DX collects dust. :-(

^ that sucks.

Have you had problems with 1.7 and the 300?

upgraded to 1.7, had dropouts, went back to 1.5 with a useless NSFX....
Not too excited about 1.7 anyway...too many tracks in my library to align beatgrids on everything. Might make sense if there were a shortcut or hardware button to turn beatgrid on and off. I hate the fact that I am going backwards with Serato.

why is your nsfx useless?

For those having dropouts I am curious; it sounds like most of you get dropouts after ITCH is open for a certain amount of time, like 2 or 3 hours, if you make a play list and just let song play one after the other do you still get dropouts? or is it only when you manipulate your controller?

I would quite like to know this too :) good question Dj Beware

not so ..... i get drop outs almost immediately and yes i can just let it play continuously on one deck and get dropouts......

I get drop outs right away.

I re-installed 1.7 and went back to default settings. Drop outs are less, however the fitler easter egg is now almost impossibe to do, and worst my VFX-1 has audio drops on every turn. My LPF on the VFX-1 skipps a beat where the HPF is smooth the whole way thru. BUT I have less audio drops when just playing, hardly any.

What about if the controller is not plugged in?

1.5

because the left main left channel cuts out when using filters...

@ Handikap be patient for just another few days (or hours) ;-)

/me slaps djcerla. come on spit it out, what is it 1.7.1?

Serato is obviously well aware of the dropouts issue in 1.7... I imagine they're working on a hotfix.

Much, much sooner :-)

one will hope

I won't hold my breath.

A question for those of you getting dropouts in 1.7 but not in 1.5:
if you don't open the history panel, does it help? :)

Good question! My issues generally start after operating for an hour or two and either when loading a bad file, or if I get to active using low/high pass easter egg, multiple effects, and scratching. My brother and I spin together using one NS7 so there are a lot of knobs turned and faders used and this is when I normally would experience any kind of issue. My particular issue is that the display locks and unit is unresponsive, but the music will continue to play but any input delayed 2-3 seconds.

-BDM

on 10.6.4 I get them right away. Also when using the VFX-1 i get drops each time I select a new effect.

I get less drop outs when I have the default gain, headroom settings - but I never open the history tab

not sure about opening the history cause i dont do that every sesion but will say it seems to come AFTER using the mouse to click or something (crates ect)

happens randomly for me! i hardly use history as i only test the 1.7 @ home some times i'll boot up star itch and get a drop out within the first 3 tracks other times after an hour-3hours!!!! i have a partition with only osx 10.6.4., itch 1.5, itch 1.7, soundplant, virtual dj
one partition for the os that has the dj apps, 1 for regular use, one for music. i have a mbp 15" 2.33 c2d, 4gb ddr2, 500gb hdd 7200rpm,

1.7 has never worked flawlessly for me within a 3hour period using just itch alone (no background app)

it just never worked for me!! but i can boot up to an external usb hdd clone with the same partitions, os, itch etc..... and use 1.5 with soundplant in the background flawlessly!! and thats on a 5400rpm hdd!!

I'm with at @ Redz. My drop-out were random. It would occur sometimes under heavy use other times when I just had a song playing. I can say that I rarely use my Hx panel, while gigging so for me I would say no.

played a 3 hour set last night with 1.7 and a VCI-300 with no problems...

my first gig with Itch actually!

I've had no dropouts nor issues with 1.7 - when I first got my NS7fx I did my first gig 1.7 - flawlessly - expect I HAD to run 5ms and 3 hours in - it would hit this high spike for no reason at all - no dropouts - Music wouldn't stop - but it would lag SO hard.

...then after a few minutes - gone!

I switch down to 1.5 and I never worry about a thing - 1.5 plays so well with my laptop [win 7 - 32 bit - Core 2 Duo 2.27 - 4 GB DDR3 1066mhz - all background craziness turned off - AND fresh boot of win 7] so 1.5 til we're birth something better!

lmao!!!!

1.5

Working 1.7 for a few days now without any hick-ups.
Yes, need to re-do bpm's.
Yes, need to work on grids (mostly older music like 80s and disco)
But once I manualy did every single grid marker in Abba- Voulez Vous it plays tight as hell!! Can mix it with anything.

Still looking for major glitching...

1.7 and my VCI is working fine for me...

If the BPM analysis is off, I do this ancient technic called "beatmatching by ear"...

I've never tried 1.7 and only use 1.5! I knew it was bull$hit and it will NEVER BE AS GOOD AS SCRATCH LIVE!

wow this gets a prize ---- and 1.5 is??? so why are you even using 1.5 --- actually why am i even bothering comenting this conversation will never remotely lead to be constructive

I use 1.5 because it works! why upgrade to something that's not working right.

which is what you should of said not that it will never be good as scratch live and then i would have no comment to post cause i too am gigging with 1.5 [ for now :) ]

I see why some people maybe got drops in 1.7 , when ever u hit Shift (delete) + sync it will cause audio drops to avoid this i hit sync 1st and den Shift (delete) + sync.

it had during load tracks also but rarely

Nope that's not the drop outs we are talking about

wat type then? jus playin normal!

what happens with with the sync is that the playing track sounds like it "skips" to get in beat.

The audio drops sound more like small pops, where there is no sound. Kinda like if you were playing with audio cables and the sound comes in and out and makes a pop each time.

yes

I gotta question those of you having drop outs on OSX, if you have boot camp and you go over to your windows partition do you still have drops?

One more question, if you backup your Serato folder and create a fresh one, only put say 50 songs in your ALL crate, and start playing do you still get drop outs? I ask because I recall doing my whole library over so I started with a fresh dB in 1.7 I am just wondering if that could be related to why I don't have any problems as with 1.7 I am just as solid as I was with 1.5

I am especially curious if you have your songs are on an external drive, so you accessing essentially the exact same media content.

i think i never ran 1.5

quite flawless experience with 1.7 on mac mini (3.1) 2.0ghz core2duo, 4 gb ram,
mostly used on osx 10.5.8 but recently found out it would not recognize the vfx1 so currently testing it on 10.6.4

most tracks have been played from external fw800 drive but others are played from internal drive without any difference felt, so far...

never really bothered to mess to much with latency and refresh settings,
just user preference stuff

also only played at home,
no critical performances to tease the glitching drop out gods ;)

only had vci 300 going crazy with lights after some continuous hours playing but itch software still running ok, only once i ever had to restart the vci to get everything back to normal

dj beware that really isnt the issue

Kraal the issue's seem really random, I' ve seen a lot speculation on the issues so just trying to put some scenarios out there, that can perhaps help lead to the actual root cause.

yes i know.... but spinning wheels on the user end is not working on this one ... trust me i have been through a lot of scenarios ;)

your current one has been tried is all i am saying

another flawless 1.7 gig. Lots of tricks, instant doubles, scratches, just totally flawless.

OSX 10,6,4, V7s

yeah i think the v7's have been issue free

i think serato needs more software for their testers

Thing is you may have been through those scenario's, nobody would know unless the information is here on the forum, (at least I never saw any info like that) so forgive me for the redundancy, and if I missed the thread. But unfortunately I find on this forum there is a lot of repetition and useless threads/messages that over shadow the useful information, I use to read every single message but its just not feasible anymore (at least I don't have that time in my day).

Now, its a lot more helpful if you say exactly what you mean instead of a response like "dj beware that really isnt the issue" as that doesn't help anyone really, as its a very open ended statement. Now if you said "dj beware that really isn't the issue, me or and others have tried that, without success" then its far more useful.

In any case you actually never answered the question? Did the problems follow into the windows?

there are lots of there post on this subject where i go into depth-- that is the problem with several post about the same subject. so if someone feels like following your scenerio no one is stopping them and they can post info on here.... what i am saying is it is software based not user based you can decide to accept that ot spin your wheels trying to see what you need to do with you system to fix it

kraal actually I am not spinning my wheels at all I have no issues with 1.7, its a forum so I am trying to help the community.

I have over 20 years of trouble shooting with computers, I troubleshooting problems for a leaving actually, so I am trying to share the knowledge if can.

you don't have issues. I do I have been through a lot to try to 'fix' or pin point them. don't take it so personally . the ball is in seratos court to make a fix in the software that will rid us of these drop outs. that is all i am saying. and my post wasnt really just directed to you. and i am sorry if my brief sentence above was not enough info. but i figure stating that that wasn't the issue to you cause you were not experiencing the drop outs would be enough

too many Itch cheerleaders and I cant understand why some people come to the defense of Itch if someone has a negative comment. Are you looking for a endorsement deal? wanna be a moderator? what is it? Itch works great 4 me with the VCI_300 (1.5 stable) but Sucks as far as everything else feature wise. New features = New hardware purchase. You dont have to comment like go to another software or should have read before you purchased. The truth is ITCH is always gonna suck if you dont plan on upgrading your hardware as new features come out. These fan boys need a Serato pay check sometimes. Will I play this feature/hardware game with Itch? Hell No But that dont mean its not gonna work for the next DJ. and $300 for some basic effects that included in almost every software out? I was born at night but not last night, LOL Ok I'm done.

dj fitty did you even read this thread before you posted.... most everyone on this thread is complaining about ITCH and if you even read my thread which i feel you are refering to me as a 'cheerleader' you will see i blame the software and serato not the end user

i cant believe this thread is still active.... nobody is saying "i went back to 1.5" or "im good with 1.7" as the thread title may suggest... put it to bed already guys...

I went back to 1.5. Solid as usual. I would make a comment about Serato needing to fix 1.7 already, but I don't want to be attacked again by the forum enforcers for speaking out of turn.

I believe serato is aware of these sound issue experiences that some users may have and I'm convinced they will iron out the dropout issue pretty soon.

So if you're not happy with 1.7? Use 1.5 and wait for a fix...

Btw: I'm totally happy with 1.7... using V7's.
I guess they produce less workload on the system as the internal mixer is not active...

I initially installed 1.7 and was honestly tempted to go back to 1.5 but could not find the installation files easily. So I decided to give it a chance. I deleted the Serato Itch Folders and files created when you make crates in ITCH then re anyalzed the files (as recomended by Serato) and I have not had a problem since then. :)

I check the iTch forums only once a week now waiting to see if a version 1.7 fix has been released only to be disappointed... week-after-week-after-week.

it's in the air...

I hope it's as efficient as 1.5 was. I want to be able to run iTch w/o the need for High Performance mode on my MBPro along with 1ms of latency and 60 screen refresh rate.

There should be no reason why a song-key indicator and a (non-used) beat grid on a 1.7 update has me at 10 screen refresh and 20ms of latency just to be dropout/crash free.

Where do I get 1.5?

I have not had any sound dropouts with 1.7 which I did see in previous versions when using a external drive (I belive I was having issues with caching or something simular due to signs and symptoms) I quit using the drive which has given me stability. The one thing I do see however do not consider an issue is pitch seems to bee slow initially on 1st startup the fix I found is move them all the way up then down and back to normal position I only do this on start and never have to repeat again after (might be some pitch calibration method or something? but thus far I am loving all the new enhancements.

Just in case anybody following this thread missed it make sure if you are having dropout issues with 1.7 you try out the new maintenance update 1.7.1.

www.serato.com

... and now it's ON AIR :-) go get 1.7.1 guys, it rocks

!!! Hooray !!!

Yesterday I've tried the 1.7.1 and it's seems to be ok! No freezing or audio drop out glitches.

That's good news. I've installed it but have to go to my club and retrieve my NS7 in order to test it. I set my screen refresh back to MAX and USB latency to 1 along with putting my Mac back into 'normal performance' mode. If I get dropouts, I'll report them and tweak the settings from there until it's stable. Hopefully, no tweaks will be necessary.

I wish more would help and try the 1.7.1 PB..
It actually works quite well..no audio drops or hangs and better cpu.

Please help or then do not complain later if something is not working correctly.

i am up and running fine on 1.7.1 back to being a 'fanboy' or 'cheerleader' or what ever derogatory work they are calling a satisfied customer now a days :)

I'm dying to try it. Just curious after searching, I still can't find a thread that discussed running to different versions of Itch on one mac. Any help would be apprectiated. Hopefully I can get back to being a "company man" as well. Just happy to see a fix out for now, but cautious before upgrading again from the solid 1.5.

DF Cr8shun --- if you sign up in the public beta forum there is a thread about how to run beta along side of current version

Thanks Fanboy! I mean Kraal. :) (It's just jokes people)

you all know you need this fanboy around you just don't want to admit it

we do not all know this.

hey kraal do you get the same behavior as other users reported that 1.7.1 will rebuild overviews of the tracks again everytime you load them?

... and 1.7 bashers suddenly disappeared... :-)

keep that on the PB forum... so it can help the Serato programmers :)
And Kraal?

nope my overviews are built just fine

yet

:)

VCI300 + Dell Studio 1555 + Win7 (without VFX1) : 1.7

After several months, there's finally a release fix in version 1.7.1... of course they'll disappear.

I'm not complaining anymore because the problems are being addressed in the newest version. I'll be submitting a report if I come across a bug or glitch in version 1.7.1 like a helpful-contributing beta tester.

You should review English. 1 and a half months are not "several" months. serato.com

but there is a differance in complaining and bashing

Well, I have some complaints about that! :-DDDDDD

can we now let this thread go to the second page please.... lol.

we'll with PB 1.7.1
I'm back on 1.7 **

Close enough... it took too long, it wasn't ready for primetime and should have never been release... period.


I guess it would depend on 'your' definition of bashing. I did a little of both by my definition but it's all good now... 1.7.1 is in.

Where are all the 'yes men' who were busy defending 1.7 as if nothing was wrong with it and suggesting people back down their Mac versions to 10.6.0 as if it's Apple's fault.

ha that is what is sooo funny about this whole 'yes men' statement --- i suggested backing down simply because that actually worked for me.... why would i suggest something like that because i am a working dj and would post something productive that gets things up and running instead of running aroud saying serato is sh*t ect

1.7 was absolutely FLAWLESS on the V7, the system I'm using right now. Absolutely NOTHING was wrong with it.

Yes-man my ass.

If it was absolutely FLAWLESS with nothing wrong with it, there would not be a version 1.7.1. Good for you but the V7 users are a minority.

If it was absolutely FLAWLESS with nothing wrong with it, .
i dont know ONE software that is flawless from web browsers to art to dj

i own a v7 and 1.7 was a nightmare!!!! strange to hear someone say it was flawless!

that is what the main issue with 1.7.0 was no consitansy in the problems

@ kraal

I repeat, 1.7 on my system is absolutely flawless, as I reported several times.

@ dj Gaffle

The reason for 1.7.1 is the dropouts problem on certain systems; however, my personal experience has been flawless.

BTW, enjoy 1.7.1, and most of all, enjoy mixing music.

this was your thread right?
www.serato.com
:)
just saying the nature of software nothing is flawless

Yes that was a library bug that I've discovered, of course I meant "flawless performance", as opposite of dropouts hell

ok i see ... i was taken it past the drop out issue

I am back on 1.5, and using scratchlive instead on the more important gigs. 1.7 drops out and freezes the Ns7 controller EVERY time we use it. This has happened on more than one controller too. First time was prime time and prompted 200 college kids booing around midnight. Little embarrassing. I read some drop outs could be the USB cable causing the issue, I tried a few replacements. Software is software, and there will always be bugs but the 1.7 issues were a little extreme for me. Glad I always backup the current version before installing the latest release and could just jump back to 1.5. Have not rescanned my entire library yet for the beatmapping, wondering if that would help?

1.7.1 might :)

i notice 1.7 works better on windows machine. Could Serato finally figure out windows by breaking Macs? I use 1.5 on my macbook and 1.7 on my win 7 machine. 1.7 on my macbook is joke.

hey man download 1.7.1...

agreed. 1.7.1 and I have no drop outs.

1.7.1 rocks!

1.7.1 works! RC1 just came out!

RC1 is out. Hopefully it's the final release.

Bring on 2.0 beta!!!!!

wishful thinking

I'll be using 1.7.1 RC1 for the 1st time tonight. I'm about to run Disk Utility to insure no erroneous bogus stuff skews iTch's performance. ((( fingers crossed )))

What do you do repair permissions?

I'm going to use it tonight in front of a crowd of over 2000 in one of Europe's most famous clubs.

I prey it performs!

I've used yesterday night in front of 1.600, dont worry :) in which club will u perform?

Was that Rc1? I am wondering if is any different than the last PB test? I am afraid to change anything before a big gig tonight. maybe you can look at the version . Wonder why Itch is 25 mb on the installer, but like 4 on the PB.Also the Xone Dx drivers on the RC1 is 0 bytes..

Yes it was RC1. The installer gives me an error message (it can't install an oddly named component) but the software actually installs perfectly.

If you're afraid, choose ad hoc and uncheck the drivers installation (drivers haven't been updated).

Yes it was RC1. The installer gives me an error message (it can't install an oddly named component) but the software actually installs perfectly.

If you're afraid, choose ad hoc and uncheck the drivers installation (drivers haven't been updated).

that is good to here.

Thanks djceria for the info.

damn, what club is that seratosnatch? if you are in spain i might crash over there!

'Disk Utility' in the Applications/Utilities folder (on a Mac).

better CleanMyMac... it also saves you several gigabytes on hard drive (I got back as many as 10 GB on first launch)

I actually use Onyx which incorporates Disk Utility but I may try CleanMyMac.

I just purchased Clean My Mac... very intuitive and my system seems smother already! I recovered almost 2 GB of data (some language files included).

It's also very useful for removing software: click the Applications tab, drag the app you wish to delete, and the software will seek&destroy all the files that the app spreaded across your HD. Nice!

*spread

With 1.7.1 all is well. No issues using it for
5 hours.

I've been using 1.7 since the final build. For me it runs smoother than 1.5. 1.7 has froze on me a few times but not as much as 1.5 has. I think it has more to do with the laptop I'm currently using since it's over 3yrs old. Not buying anymore Toshibas.

Does Itch run pretty well on the new i5 i7 chips? Getting ready to buy a new laptop. No I don't care for Apple. Thx

true, and the performance gap is not that big. ITCH runs just fine on my corei5 laptop.

ok thx... I noticed one of the i5 chips is up to par with one of the i7 chips but I didn't factor the chip temp... dont need a cpu overheating while performing..definitely not good

oh and do any of you guys carry a backup laptop just in case of stuff like overheating?

I met Bassnectar in New Orleans and got to talk with DJ Lorin's sound engineer's. He has a second laptop and second trigger finger (his controller choice) setup for each show. Made perfect sense. -BDM

tbh i was on 1.5 didn like it went to 1.7 beat matchin is aweful.. so i re - installed 1.1 and its the best im my opinion i play out a fairbit normally vinyl an if the venues fairly small i take my vci 300 an 1,1 has never failed me...

I have switched back to 1.5 TWICE!

I listed the things I experienced with 1.7. After reading alot of posts here, I gave 1.7 a 2nd shot. The dropouts discontinued. I was running alot better than the previous install.

I use both videos and mp3's. I don't always get to scan every new file before each gig. But know what folders my tracks are in, I noticed that 1.7 would not show me any files in my folders if I was browsing through the file tab in the itch program.

Most of my problems went away after disabling the Beat Grid. I gave up and switched back to 1.5. That is where I will stay for a while.

have u tried the 1.7.1 rc??

I redownloaded the 1.7 last week used it three times and uninstalled it last night.

I'm using it with the NS7.

E-man- System? Specs?

using a Macbook Pro
2.16GHZ
2GB 667 MHZ
and all my files are on external. Only use the mac for djing. Except for right now, ha ha I'm on the forum..

Been through it all with Numark and have a thread created with the issues I experienced. I know a few djs who are using 1.7 with no issues. That's why I gave it a 2nd look. The other thing I noticed with 1.7 was my crates were getting deleted and it didn't do that with 1.5.

1.7.1 seems to work fine..

good for you. Consider yourself lucky mrddyn.
It clearly not in my first trial run. Worked better in my 2nd run. But I'm back to 1.5. and I'm running fine..

E-Man: Sounds like you've been talking to the professionals already. A memory upgrade wouldn't hurt... but I don't know if that would be the source of your woes. I'm sure you've looked to ensure other hardware/programs aren't causing any problems, but I would be curious if you have drop out issues if you remove the external drive.

E-man i hate to ask this but have you tried 1.7.1 not just 1,7

Better to be sure...

I am new to the Searto Itch and contoller family.
I am hardcore vynil user but tempted into giving V7+Itch a chance.
Was longtime SSL1+2Tech1200s user until recently sold SSL1 box.
Was using Itch 1.5 for stability until latest release.
Now using 1.7.1 ...loving the results.
On Macbook w/10.6OSX and on Win7 Dell 6400 laptop PC I have success.
Have not gotten it to work as flawless on WinXP laptop with any version yet without dropouts. Its a project for me right now. I plan on purchasing ssl3 soon but enjoying Itch in the interim. just my 2cents

edit..controller:-)

I guess its 1.7 whatever the latest version they have posted is. I have not downloaded the beta version of 1.7.1.... '
My manager is not one that likes me playing and all of these drop outs. I really don't have time to test it. I'm starting a new gig tonight and the last thing I wanna have to worry about it the problems I was having with 1.7 and having drop outs on my first night.

I will wait until after the weekend is over and download the 1.7.1..
Anyone else use 1.7.1 and find that it works better?

Yes 1.7.1 one is better, I think thats a general feeling of the testers, in any case I don't think it's "created" more issues for anyone in comparison to 1.7.....I believe anyway

This is prolly a dumb question but where can I find 1.7.1? My searches aren't turning up anything and I can't remember where the beta releases are smh.

Nevermind I found it.

I downloaded and installed 1.7.1 on both my windows pc and my macbook. We will see what happens. I did notice that after installing it on my mac, the program locked up while trying to exit. So far haven't seen anything negative on my pc, but then again I can't get the NS7 to work with my pc so I ain't sweating that one. Thanks for the tip guys. Hope everyone has a great Halloween party weekend.

E-Man

P.S
I know ur thinking what? LOL....

im still getting drop outs with 1.7.1 dont knw if its the core7 or watt...
this is turning out to be a nightmare using serato these days...im telling u,if u guys cant fix this asap peeps are gonna go else where.....

I have gone elsewhere, and they have issues to.

i know what he meant. I was using vdj with the ns7 and had issues with that also

1.7.1 PB1 has been almost 99% good for me, just one audio hangup at about 3 hrs of use..Should be 0, but far better than 1.7.

They are getting closer, but sure taking some time.

After months on the V7s I spun 3 hrs on the NS7 yesterday night, 1.7.1 RC.

No hiccups to report, the system has been flawless (while I was able to get a single dropout in studio using Exposè while loading a web page, but I suppose it's not a typical live situation).

used 1.7 for all of 20 minutes... got several drop outs and tracks "un" syncing themselves after i hit the sink button. Right back to issue free 1.5.... If it aint broke.........

did you try 1.7.1 PB?

nah.. didnt try it yet.. I assume that it solves these issues...

it helps a lot..help the beta team!

ok... ill try it out!!

The sink button is dangerous!

#1 - I tested out 1.7.1 on Sat night and I did not have any problems at all. Did notice that the sync button would turn itself on every now and then. Not that it's a problem, I just hit the sync and it shuts off. No biggie on that.
#2 - I didn't however look for any files inside the program under the file tab. On the previous install of 1.7 I could not see any files in my folders while browsing inside the itch program. For those who keep asking me what the means.. In the itch program on the top left you see the files tab. U click that and you can go through your harddrives. I have partioned my 2TB WD External into 2 1TB partitions. 1 for video and 1 for Audio only. While going through the folders it didn't show any of my files located in the folders. For example - Ultimix, Select Mix, Electro, Hip Hop. You get the picture. I would have to minimize itch and open the hard drive and go to the folder using the computers default explorer/finder and drag my file onto the deck. #3 - I am going to add the new files into my crates tonight and see if it will keep them.
Anyone have any problems with itch keeping your crates? I've created new ones and when I close the program it's not saving them. When I open I am noticing that some of the previous created crates are being removed and I'm finding them in my recycle bin.
How do I keep this from happening? Itch doesn't always ask me to back up when I close the program.

I cant believe people are still talking about 1.7 final when 1.7.1 is out in RC and mostly proven effective at eliminating any issues had with 1.7.

btw... yeah watch out for that sink button... dont want any bubbles coming up from your gear when its under water.... lol.

1.7.1 RC drop out still on the NS7.

I notice alot of V7 users dont have drops. wid 1.7.1

Zero dropouts on the NS7 here. But it's very sensible to wifi; is your wifi off?

1.7.1
Not good! Tonight I experienced for the first time, my right platter starting up very slow. It's always fired right up. NO SETTINGS WERE CHANGED. It worked fine Sat & Monday night.

3 hours into the night, I lost control of the right player. Nothing but the play button worked. Shortly after that the left controller started to do the same thing. I shut the program down as well as powered down the NS7. Rebooted the machine and ITCH. I loaded a song, hit play tried to bring it back and do a little scratch had no control over it. MOTOR WAS NOT TURNED OFF! I don't have the slightest clue as to what happened. I was in the middle of recording a mix for my mixshow and noticed that the pitch on the right side was off {on the deck you could see it increasing when trying to adjust it but there was no change in the song. That's when I noticed that I had lost control of the player and itch..
Anyone got any suggestions. I will be calling this one in tomorrow for sure..

did you try another version? maybe its the controller?

lol... Had to read that a few times to catch what you guys were talking about and where the joke was... Just a little S L O W right now lol.

I've talked to Numark on twice and they always want to say its my computer.
I thought maybe it was the usb cord. I am thinking that it maybe the ns7. I also have a short in one of the right channel. So it's time to put the performance guarantee to use.

1.7.1 is official. Go get it - serato.com

is it any different than the public beta?

VCI 300 & Mac Book Pro
Thanks Serato for the good work, 1.7.1 Rocks steady, sounds better, is more stable, looks nicer.
Had a 7 hour Gig last night Without problems. :-)

itch 1.7 pissed me off! i´m so angry about solving my problem i´m still using v.1.5. in v1.7 i only like the key-tag, didnt need beatgrid or any other unnecessary things. this program was so good simply and easy to use til v.1.5. every further step makes it like a big stomache (distendedly).

I have installed 1.7.1 final and so far it is running perfect, even when recording mode.
Nice Serato!

What are your screen refresh and latency settings?
What type of computer are you using and OS version?

+1 People are settling with 10ms of latency and having to go to High Performance mode just to get through a gig w/o hiccups. All this for a small palm full of new added features (beat grid/key-tag/limiter).

I wish Serato would make 1.7.x right or at least make a iTch 1.5.1 with only key-tag and FX fixes...

What are your screen refresh and latency settings?
What type of computer are you using and OS version?

I don't think Windows computers are having issues with version 1.7.x. I'd leave it at 60. If you're having dropouts, you'll either have to start with support in the help forum or try adding a higher latency at 2,5,10 or 20ms.

i´m using macbook pro 2ghz dual core 2gb on mem os 10.6.4, but those things hadn´t to do with my problem... in v.1.7 no dropout or some other things. it´s a software prob, but at this point i have in my mind serato playin´ with me as long as they found a solution...
i´m a german guy and try to explain as good as i can, and not only on a video they couldn´t say what´s wrong with their software (holds out taktik) once told.. oh this is a software fault next told i have to do this or that... all these is for me not a prob but to mean (or not, don´t know) i´m a newbee and didn´t know how software works they´re wrong... i´m a man who wants to know the real truth and i also do this to other people, so c´mon where is it. so, i´ve makin´ my mind free
sorry to say this but it´s in my mind.
www.serato.com

Are you guys using 1.7.1? It's a maintenance release that fixed a lot of bugs, specifically ones that caused dropouts and lags, give it a try and let us know if you see any improvements. I have a VCI-300 and a MBP with latency at 1 and refresh rate at 60, and I don't have any problems with 1.7.1

DjSyndic8 - your computer sounds more than capable of running ITCH without getting dropouts, so that is very weird that ITCH is lagging for you, I'd definitely open up a help thread for that, you shouldn't have to set your latency any higher than 5.

slowhand - I read your original bug thread and I'm pretty sure it's supposed to work that way, they changed the autotempo functionality from 1.5 to sync (when beatgrid is enabled), disabling the beatgrid will return to the way it worked in 1.5

hello djjoefresh,
i have beatgrid disabled. and it works like i described before.
so @ this point if serato guys (i really respect their work/job) don´t change this (in my eyes) bug or false-restrained i´ll never ever use 1.7.
thx 4 patience.

Used 1.7.1 last night. 2.5 hr gig for a bartending competition at the museum. Only 1 slight audio delay near the end of night. Turned off BT & WiFi just to be safe. Seems good. MBP 2.66/4GB, V7s

V7s seem to have the best of performance with 1.7.x.

You still getting drops Gaffle?

x=1

Yes... not nearly as prevalent but I got 2 in 4 hours with 2ms latency and 50 screen refresh.

After switch to 5ms latency, no more drops (for now).

I had mine on 1ms/60 refresh. Gonna try it again this Sat. for a 4 hr neighborhood fun day and Sat. night for a birthday party.

Well I just downloaded the newest 1.7.1 and used it. Got up to 3hrs of mixing before it dropped out for 3secs and kept on running like nothing ever happened. Granted my computer is only Core 2 @ 2Ghz but it handled 1.5 pretty well.

Don't worry there's a Envy i 1.5 laptop in my future so I'll definitely be able to see if it's the software or the computer. Since I'm about 4 months into djing I haven't had a lot of issues that you guys have had that have been using it for awhile.

I like the software tho.

P.S. sometimes when I spin one of the tables to a certain part of the song it seems to skip a large chunk of music or get stuff and then shoot across the screen. This happen to anyone else?

or get *stuck*

@ Dj Southern
Check your settings
1. Latest Firmware
2.Make sure you have your PC/Laptop set for Performance and using AC power.
3. Make sure Bluetooth connections are off !(from personal experience) also noteWifi off is recommended by Serato.

if you are running an external drive make sure it is not exposed to vibration or bumping
I noticed at times this will cause a drop in communications. (I Highly recomend moving your tracks to the local drive which reduces risk of this) in addition I do not recommend plugging or unplugging other USB devices such as Harddrives while in a performance or session. Serato will open the drive and search for its system files so you can quickly browse the anylised files in the ITCH browser. This is okay to do while you are not playing audio but I dont recommend durring a session due to the fact the system (computer) does a refresh of all connected devices (including the NS7 etc)

Also listen to your drive does it make noise like a light click or cluck sound every so often?? (maybe going bad) <--- I had this happen to me.

In addition when you had this issue happen was it a track in one of your crates already if not be sure you anylize the files BEFORE you use them.

I am thinking of all the considerations. Hope this helps you and others.

DJ Esco

Also I forgot to mention.
Definately do a thourough Spyware/Virus scan
I have found infected systems seem to suffer tremendously due to undesired system loads and unwanted processes and even file corruption.

Malware bytes seems to work fairly well and the main portion is free. do a direct "install or run" do not use "save" durring the install process choose update and scan (it may take a while) make sure screen savers, and power saving settings are off (should be the same as when itch it running) and be sure you are using AC power (plug it in)

NOTE: While running itch make sure virus scanning software is off.

i think were giving in too much
how is "well,it only dropped twice or once last nite" acceptable?
NOT AT ALL,especially when 1.5 is great....and please dont run the "more features" thing at me....
i love the product,but the mic issue im assuming cant b fixed(what gets me is its SO random,sometimes it doesnt exist and sometimes it is a monster...and i tried every variable u can think of)so okay,i can live w it.....but come on...an update makes the product WORSE? strange....please get that right!!!!thx

@ DJ Esco

Yea I've done all that already. My CPU spikes randomly even when I'm not doing anything. I've stopped services, hardware and software from running.

I think once I get my new laptop I'll be fine cause this is my personal laptop so I need something strictly dedicated with nothing but the software and music only. I'm hoping this will work better.

I wish i could go back to 1.5 but i cant find my disk.

you could always download it, as easy as doing a search for itch 1.5 on the forum :)

I have tried that and all link end up with 1.7

My bad i got it:)

I dunno..now when I have been running Itch 1.7.1 with wifi on , I have no problems..
who knows ?? works well now :)

Someone PLEASE PLEASE PLEASE hook me up with a link to download Version 1.5

I upgraded to version 1.7 and its dropping out on me hard.

PLEASE link me up.

here u go

serato.com

1.5 still runs perfectly for me. 1.7.1, not so much.

my problem!
my notebook: Asus F3SC-266E this is same problems
test notebook: HP AMD more info on link
test system: win 7 32 bit, OEM
My system: win vista 32 bit buisness
version 1.7 test: www.sendspace.com < CPU problem and stoped tracks
version 1.5 test: www.sendspace.com < ITCH dont see sound card and hardware WOW
enjoy

Based off of what I've been reading since joining this forum, your computer doesn't meet the minimum specs to run this software and AMD is not supported.

Someone correct me if I'm wrong.

minimum:
"Mac: CPU: G4 1.5GHz, RAM: 1GB, Mac OS X 10.4.11,
- Windows XP: CPU: Pentium 4 mobile 2GHz, RAM: 1GB, Windows XP SP2,
- Windows Vista: CPU: Core Duo 1.6GHz, RAM: 1GB, Windows Vista SP1."
This HP on film have minimum. My Asus F3SC its to higher stuff.
My ASUS have: Intel Core 2Duo T7250, Ram 2G. Vers. 1.4 in my Notebook always work well. Now nothing works! 1.4, or 1.5 or 1.7.
AMD does not matter.

I have used 1.7.1 perfectly!
Mac 2.66GHz Intel Core 2 Duo 4GB 1067MHz DDR3 OS X 10.6.5

ITCH -
You guys using the VCI-300 and that are having problems with drop outs , Hunt down a power supply for your Itch Controller that helps out alot, I have a mac book pro and I still use the power supply for the VCI-300, you never know! (djthewill)

unfortunately the power supply has nothing to do with the 1.7 drop outs. i have always used a power supply and go the drop outs until 1.7.1

This might help someone out

If tracks are playing back too fast in the offline player, this is to do with the playback sample rate of the default sound device.

To change do the following:

1. Close all software
2. Go to your Finder > Applications > Audio/MIDI Setup
3. Set the internal soundcard to 44.1k (and not 48k). (djthewill)

that also helps if songs are playing too fast

Thanks Kraal.

I'm finding the Vestax VCI-300 much more stable & reliable with 1.7.1
When I use my NS7, nothing but random problems. So frustrating.
Last weekend, I got no sound output from the XLR or RCA outs with 1.7.1
So, I installed 1.5 & got sound.
I want to use 1.7, but with all the constant freezes & rando stuff like this, it's too unreliable.
Anyone else experience the sound prob I just described?
Anyone else have any of these probs with SSL?

I did my first gig a week ago using 1.7 with two V7s and I never had an issue.
2.33Ghz i3 4GB ram, 7200RPM HHD w/ Win7.

Sounds like the NS7 is the biggest problem.
Is it the firmware? Does the firmware for the ND7 come from Numark or Serato?

Last night I tested the NS7 with 1.7 again & this time the BPM sync functions got stuck on & wouldn't go off... Then opened 1.5, no probs with the sync function...
Then used the Vestax VCI-300, it worked fine with both 1.5 & 1.7

Apple, MacBook Pro, 2.66 GHz i7, 8GB Ram, 7200RPM HDD, Mac OSX 10.6.5

Typo, -"Does the firmware for the NS7 from from Numark or Serato?"
-probably Numark. I checked the creation date of the most recent firmware & it said 2004... is that right? Is the new firmware part of itch? Or is the one from 2004 on Numark's site still the newest one?

The most recent firmware update for the Numark NS7 was 1.0.3(k1) (NS7_FWUpdater_v103.exe) to resolve an issue with audio on 64-bit windows systems... and released on the 7th of July, 2009... I think it's time for a firmware update. For the record, they're released by Numark.

Where can I download this because the most recent I see available is www.numark.com (NS7 Controller - 64 Bit Windows 7 and Vista Drivers [v2.9.13] - released 05/04/2010) which comes with Firmware Revision 1.0.3(k1), and no mention of any such beta firmware is mentioned here: www.numark.com . I also highly doubt that any company would want it's customers to BETA a firmware release. That's asking for a product recall. So, I honestly have no idea what you mean when you say there is a beta update released this year. That is, unless you're referring to this: serato.com which of course is a driver update, not a firmware update, and has since been rendered moot by 2.9.13.

I also highly doubt that any company would want it's customers to BETA a firmware release. That's asking for a product recall. So, I honestly have no idea what you mean when you say there is a beta update released this year. That is, unless you're referring to this: serato.com which of course is a driver update, not a firmware update, and has since been rendered moot by 2.9.13.

Square one... we meet again.

Curses. The site went down for a bit and that double posted.

Either way, those recent updates for for "Windows" not Mac OS.
My specs: Apple, MacBook Pro, 2.66 GHz i7, 8GB Ram, 7200RPM HDD, Mac OSX 10.6.5

If anyone knows of a newer firmware update than the one Numark has on their website, please let me know. I just downloaded the most recent firmware update for a MAC & the file was created on January 1st, 2004. Read the file properties if you don't believe me. Here is the link to download Numark's mos recent:
www.numark.com

Here is a link to the picture showing that files properties (including the creation date):
img688.imageshack.us

If anyone lives in Norcal & wants to trade their Rane TTM57 for my NS7FX, please let me know.

never mind. it was skipped and dropped audio for me. FML.

are you guys using 1.7.1 cause i had tons of drop outs in 1.7 and none in 1.7.1

1.7.1 Not crazy amounts, just 1-2 over a set. buts its not just drop outs. maybe 1 drop out, but then it might restart a song im playing. Both glitches suck either way.

restarting song is an issue that needs to be reported ---

Numark NS7; 1.7.1. No drop outs, but glitches and skips (I think resultant from cpu spikes that I cannot determine a reason for as everything else is disabled at the time), more skips than glitches, occur with amazing frequency for no indicative reason.

I haven't had a song restart on me but during a practice set today, I think Keylock disabled itself temporarily (Yet remained enabled on the deck) as my song went from In-Key to Chipmunk back to In-Key after about 30 seconds. Thankfully that happened only during a practice set but that's something I can't have happen during a live event and I've got hip-hop or trance running at +8%.

Oh I did just that. I swear I have no action to tie it to as the cause...

And it normally only happens once - twice - sometimes not at all - but once is too many.
Man - if these little bugs will just get fixed - I would be in heaven...I really don't want to go back to scratch live....:-(

I seriously give up!
I'm sick of all these glitches! They are even happening now with my Vestax VCI-300 MKII. Ahhhhhh! I ASS-U-ME-D that Itch would be reliable like SSL...

I had a huge gig last night, everyone packing dance floor, hands up, screaming...
Tried to talk on mic, insane delay/echo. -had to restart itch.
Then the tracks/waveforms froze. Thought Itch would crash. -just had to ?wait? -as folks are like..."Where's the next song?"

With my laptop, there is no excuse, it is the biggest & baddest MBP Apple makes.
My specs: Apple, MacBook Pro, 2.66 GHz i7, 8GB Ram, 500GB 7200RPM HDD, Mac OSX 10.6.5

I'll just have to take a hit on Craigslist & go back to timecode. So frustrating :(

Sorry Serato, I'm just freaking out.
You guys are still great.
I just get a little nutty when my program is buggy.
Happy holidays :)

Or just go back to 1.5

I'm not using BeatGrids so it can't hurt to try that. I'll let you know how that works out.

Just ran for 2½ errors, and outside of 2 skips due to me attempting to browse the external usb hdd (was looking for a file that I did not have in my crates and was not intending to hunt through the itch file browser (PLEASE REVAMP THIS) for it) very early on, I had near-flawless performance. The only issue I take with it is that for quite a few songs, I failed to get a BPM reading. I find that to be a problem.

That said, if it came to doing an event and I had a choice between ITCH 1.5 and 1.7.1, although 1.7 brought in some nice additions and a few fixes, it brought a few bugs with it as well and I can't have skipping during an event (like what happened at least 12 times at a 2 hour function last tuesday) when I'm just scrolling through a crate and that causes my CPU to spike to full (something that did not happen while running 1.5, I might add).

For the record, I ran the first hour at 45 BPM, and - while playing back - ran the back hour and a half at 33 BPM. No problems between etiher - on 1.5. There was no break initiated by me, only a slight break that couldn't have been longer than .1 second at the time I switched it.

I now understand why so many people take issue with 1.7 and 1.7.1 and consistently recommend reverting to 1.5, and I say that as a person running an overclocked T9600 (valid.canardpc.com) which should be more than capable of handling this, not to mention one robust USB bus. Here's to hopes for well rounded release from Serato Audio Research on the next round of updates.

I am on 1.7.1 and I am still having dropouts, I guess thats what they are. I don't get the dropout light our anything, just a quick skip, like a scratched cd, not even a second, but enough to freak everyone out. I never had issues with 1.5. I am going to be switching back also.

Hy
I'm still in 1.1, so good...LOL..!
I try 1.7.1 but it lost my crates each time I run Itch.
not good for me
Thanks

Did a Podcast night and had 2 dropouts. Luckily they do not go to the mix recording.
1.7.1

yes for everything but the samples

wrong thread sorry

I used the back USB port today (closest to screen) today and 0 dropouts.
Black Macbook.

I notice something the other day, i was using 1.5 no bluetooth no wifi. jus Itch and Kueit all was fine for like 2hrs then drops, I think Kueit cause the dropout wid audio.

but wid 1.7.1 i got drop no matter wat.

Maybe is something else such i open itch and load crate then put on my NS7 that nite.
may be external Harddrive causing it,

I plan to do a clean install of 10.6. and see wat the problem is. No i starting to think Itch may not be the problem.

BTW it was my like scratches than audio drop, like a cd skipped

yes that is what most of us are hearing

Pretty much nails the description.

I was having issues with the first run of itch 1.7...
I switched to 1.7.1 on a 2006 macbook pro... I listed my specs previously so I won't do that again. Other than crates finding there way into my trash. No sound drop outs, glitches or any other name you come up with.

Was told to just drag the crates from my trash into the subcrates folder. Since then they have not found there way back to the trash.

I have both pc and mac... To this day I still cannot get the NS7 to sync with my ASUS. My laptop is a year old. $1,800 model and I was told that my USB ports don't have enough power to run my NS7 but meet all the required specs for it to work.

I was live on the air mixing when I started experiencing the problems. So trust me I understand your frustrations. For me ,y problems all went away when I installed 1.7.1 and that was a beta version. I hope switching to 1.7.1 works for you people as it did for me.
I do not use the beat grid. I've used 1.7.1 on the NS7 with a mac and a vci on a older dell that ain't even duo-core processor and no errors. Good luck....
Happy Holidays

I switched my usb port to the rear one on my Macbook and so far "drop free"..3 days!!... "knock on wood"!

had now a dropout and had the other day while doing a very important Podcast a crazy crash. Hit the a cue button to select the deck and a loop button and it freaked out and crashed. Was scary and glad it did not happen in a club.

haha i had to switch back from 1.7.1 to 1.7.0, keylock disengages by itself on my NS7 :(. Luckily im one of the few that dont get any dropouts with 1.7.

I switched back to 1.5, no issues. This sucks.

Since 1.7.x, I've upgraded my ram to 8mb and now I'm about to invest in a 750GB 7200rpm HD in an effort to stop the dropouts. Computer stocks will rise thanks to the Serato developers making iTch so inefficient... it helps push hardware upgrade sells.

sells = sales

running 1.7.1 with no issues whatsoever

I´m switching from 1.7.1 to 1.5 - tweaking - back to 1.7.1 - checking issues - back to 1.5 - back to 1.7.1 - now spinning at home - for the moment it seems stable...will see

for my gigs I keep 1.5 ... BUT I WANT TO USE 1.7.1 !BASTA! :O)))

Problems swith 1.7.1:

1: Alot of times when hittting the BPM button on NS7 everything freezes and you can hear the music playing for a few min, then ITCH quits out to desktop.

When 1.7.1 glitches: i'dont get any warning or light of a usb dropout, and its not a crackling (typical low buffer sound either) I can usally play for 1 hour or so without anything happening, Im just fed up with 1.7.1 and only using 1.5 from now on. support is just saying try this and that! Im on:


Model Name: MacBook Pro 17"
Model Identifier: MacBookPro1,2
Processor Name: Intel Core Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP12.0061.B03
SMC Version (system): 1.5f10


At least Torq 2.0 was working fine yesterday...oh well!

All these war stories have me tripping hard whenever i am at a gig and get the slightest screen lag in the wave form, or a bit longer than usual wait for the track to load on the deck.

Since 1.5 i have played gigs with very few issues (mostly drunk me knocking the usb cable out) i even played for about 100 people with the 1.7 beta no probs lol..

it seems so weird that even most people are rocking pretty powerful MBPs and PCs there is such a spread of good and bad stories with reliability..

just my 2 cents

It's generally just a PEBCAK error thats causing the problem

im sorta glad i had to google that..

its the kind of joke you laugh at, then feel sad because you know why you laughed..

PICNIC is even better :) ("Problem Is in Chair Not In Computer")

ID 10-t Errors are definitely the most common, and the easiest to fix. I wish this one was that easy.

+1

Here's another update with mine. While performing at an event in Atl everything played fine that Friday and Saturday evening. The only problem I had was one of the songs I was playing started over on its own in the middle of the song but the crowd didn't react at all. I wasn't even touching my tables or laptop when it happened but nothing froze up. No dropouts, lag, or anything else.

I will say that my recent laptop upgrade may have been the major factor in my system improvement. Went from a 3yr old Toshiba to the new HP Envy 14 with the i7-840 chip and 8gb of ram. People say that's too much ram but trust me when you have stuff like Itch running and I have Ableton then you'll really appreciate the additional memory.

I'm using 1.5... had too many dropouts with 1.7

ok it is official i am using 1.7.1 without drops, I only notice two minor drops but nothing the crowd notice.

I was use a 2gb ram and i updated my macbook to 4gb, and all the drops and search became easier no short freezes when pressing control +f

One thing i did notice is dat when scratching a warning in the right hand corner came up. "Limiter was flashing" but nothing happen serious.

I was so happy using 1.7.1 for a gig. thanks serato, cant wait for 1.8 due in two weeks (my predictions) j/k

It would be nice if they make it so that 1.8 will work for everybody.

i'd rather have 2.0 not 1.8 --- just saying

yeah... that's what I was thinking.

Same here!! 1.5 all the way!

I feel bad for people on the DX who are having problems kuzz they don't have the option of going back to 1.5

i rather have 3.0 with a coffee maker but not possible right now!

The best would be to just have a current version that actually works. Honestly I would be quite happy with that

I am happy with 1.7.1 "finally" working good. I think people should try updating the ram from 2gb to 4gb and that solve my problems with a clean install of 10.6.6 OS

nobody should upgrade or fresh install a pc. it should just work.
Anyway, Seems like I'm a lucky guy having no issues from itch 1.1 till 1.7.1.

my current version 1.7.1 works great

really if that is the one thing that will make your system work fine your gonna stick with 'no one should have to' or are you gonna do it and move on?

I will do it, well if no one wants do it that is there problem,

i look at it this way, i not polishing a dirty car, i will wash it first then polish. so clean installation and upgrade worked for me. it was either that or stick with 1.5.

Oops, seems like I didn't explain it properly...Small nuance in my wording: My point is that Itch should work flawless regardless what system it is installed at. If you have to do a fresh install or add extra memory to let it work, it should not be considered as a normal procedure. That's what I wanted to point out.
Sometimes I got the feeling that people say to eachother... add extra memory, whipe your harddisk and do a fresh install and then it will work.... hmmmm.

But, you're right Kraal, In case I had drop outs I would definitely try also everything to make it work...

I agree it should not be a normal procedure, but i tried everything esle. i did clean install once and it didnt work, but now i up graded my memory and the drops dissappeared. go figure.

glad you sorted that one out badboychubs ;-)

I am on 4 gigs of ram..still get random drops with 1.7.1 ..some days runs fine, other days I get pops out of nowhere. Not 100% stable.

i use photoshop-- cinama 4d and maya for graphics --- each needed some sort of something on my part for each update... sorry thats the nature of digital software

Already had 4GB of memory and It's absolutely not normal to have to re-install the operating system to get just ONE of your softwares to work on what is normally your music computer.

I do understand you are saying do what it takes, but at least emphasize that a re-install is not the procedure you will want to have your clients go through. Existing clients may put up with that, but new clients will find it ridiculous to have to tuneup their car to put on a certain brand of tires.

Washing a car before waxing is not a good analogy, that IS the correct procedure and and no one EVER waxes a dirty car.

Sure a tuneup may make the new tires run great, but was that really the problem?

@dj c. we agree it not good, but it worked for me, i aint really suggesting cause some people have 4gb and they have drops,

1.5 all the way.

ITCH 1.7.1

MIDI Dropout Indicator
Total Unmasked Dropouts: 2
Total Masked Dropouts: 1563

ITCH 1.5

MIDI Dropout Indicator
Total Unmasked Dropouts: 0
Total Masked Dropouts: 0

Any questions? :P

I should check my files and see wa is the difference for me in 1.7 and 1.5

where is the midi dropout indicator..
that is sure a lot!

seratosnatch, if you look under "Music" in your libraries (or My Music on Windows XP) and browse to _Serato_, you should see a file called DropoutCount. That'll tell you everything you need to know.

Out of curiousity, during my last practice set (3 hours) with 1.7.1, I ran DPC Latency Checker. Never left green. Ever. Dropout though? Yup.

that sux..well. hope next version fixes this!

i know they workin on it, cause they kinda give up on 1.7.1 cause they told some people to go back to 1.5 if it was working fine! so a next version will be out b4 2.0 cause they need a stable version for the backbone of 2.0. somepeople are not hving issues but some are since 1.7.1

On my system:

ITCH 1.5

MIDI Dropout Indicator
Total Unmasked Dropouts: 0
Total Masked Dropouts: 0

ITCH 1.7.1

MIDI Dropout Indicator
Total Unmasked Dropouts: 0
Total Masked Dropouts: 0

I was also reporting problems with xone:dx...

Have just reviewed DropoutCount.log from 1.7.1 and it looks like Serato is "categorizing" the dropouts under 4 different categories:
- Limiter Indicator
- Callback Dropout Indicator
- USB Dropout Indicator
- MIDI Dropout Indicator

I don't have any, so called, "Masked Dropouts":
bash-3.2$ cat DropoutCount.log | grep -B 1 "Masked Dropouts: [^0][0-9]*"
<the output is empty>

But I do have a lot of "Unmasked Dropouts", and all of them sit down under "Callback" and "Limiter" categories...

bash-3.2$ cat DropoutCount.log | grep -B 1 "Unmasked Dropouts: [^0][0-9]*"
Callback Dropout Indicator
Total Unmasked Dropouts: 12
--
Limiter Indicator
Total Unmasked Dropouts: 62
--
Callback Dropout Indicator
Total Unmasked Dropouts: 2
--
Callback Dropout Indicator
Total Unmasked Dropouts: 11
--
Callback Dropout Indicator
Total Unmasked Dropouts: 81
--
Callback Dropout Indicator
Total Unmasked Dropouts: 6
--
Callback Dropout Indicator
Total Unmasked Dropouts: 2
--
Limiter Indicator
Total Unmasked Dropouts: 68
--
Callback Dropout Indicator
Total Unmasked Dropouts: 53

Roman

Honestly, I don't blame 1.7.1. It's just the issue tends to crop up under it. When I first installed it, there were no problems for the entire first week of use. Even now, I don't really have any scratching or skipping. But a two second dropout cannot happen while working. I'm starting to wonder if I should create another partition, dual-boot, and SteadyState it.

If you noticed even minor drops, you have dropouts. 1.7.1 blows...

i am using it for my gigs now. i can hear 1 drop 4 hour set better than every other song. main reason is because of the key display in the deck a and b

Used 1.5 friday and saturday with ableton, and wif fi, bluetooth and whatnot, not one hickup!. can`t you just look at the 1.5 code and kinda copy it ? 8-D

Roman, how did you get that report?

It's all available in the DropoutCount file.

hey guys, just so you know the data written to this file changed between 1.5 and 1.7.
Basically, every 'warning indicator' in ITCH writes a line to this file. That includes the limiter warning which was added in 1.7 and some others that I can't remember off the top of my head.

Serato lives, been so long since i have seen a mod on the board.

That why the limiter shows up in 1.7.1 when scratching and because i never saw that limiter flash in itch 1.5. I jus remember i never saw it b4 i upgraded to 4gb ram! I have to do a test and see!

A couple of months have passed since my last drop-out not really remembering what was the fix after all until I noticed yesterday that my latency was at 2ms. I immediately switched it to 1ms wondering at the same time and for what reason I had it at 2. Thirty minutes later after a couple of drop-outs, I switched it back to 2....

So 1.7.1 works fine for me as long as latency is on 2 ms...

Where do I find the DropoutCount file?

It is on ur internal folder in the music folder and in serato folder u will see a file called dropslog or something like that!

it is not on ur external for those who are using external hard drives!

That explains it. I have everything on an external drive, thanks.

No Prob.

awwwwww mannnnn!

when i reinstall my computer, i put on 1.7.0 not 1.7.1 and that why my drops was 1 or 2 in 4 hours, i downloading 1.7.1 right now, to see if any difference.oh well it might be back to 1.5 if 1.7.1 start back my drops out again like every other song!

1.7.1 is a cpu monster, i seeing cpu and limiter lights flashing str8, drops still occurring. oh well back to 1.5. i used 1.7.0 and it was not like that.

hello guys,

where could i have an ITCH 1.7.0 installer, please?

I have a mac version!

it's good for me, i have a macbook :-)

Same here.


That's what I've been wondering after all these months. I'll check back by summertime... maybe there'll be a fix by then. I've already purchased an 8GB ram upgrade, an upgrade to a 500GB 7200 rpm HD + a fresh new install of OS 10.6.x and I still get random hiccups from 1.7.1.

im only want a stable itch - no video - no sampler - no fx - no f++++ beatgrid!!!!!!!!

running on a macbook black 2,4 ghz 4 gb ram and a xone dx

3 dropouts on 1 gig!!!! come on, this is not serato

no surprise here, as the limiter action is not displayed at all in 1.5 (it's a 1.7 feature).

also, a limiter on scratches is a desirable thing, as it evens out volume peaks and makes the scratch sound better.

I must agree with this. It also helps one learn to monitor their gains, lest they be subjected to a crash course in what a digital clip sounds like :/

+1

Learn sumting new everyday!

I notice something today, since moving to an internal 1tb i did 3hrs with out any audio drops on 1.7.1, maybe this is jus lucky, I did a radio show online and all went well,

i see alot of things can be a factor to drops, I wonder if anyone is trying to figure out drops out like me. This is my 2nd up grade, 1st from 2gb to 4gb ram and now 250 gb to 1tb internal hdd. i seperated my Os from my music files 200gb for my OS.

i figured them out on my system-- i no longer get them

What was it?

Same applies to old, non-remastered music. Hitting the limiter will only make this stuff sound better, because of the reduced dynamic range > more "solid", contemporary sound.

Remember that the limiter found in ITCH is a soft-clipping one, the same kind used at the end of the mastering chain in today's music, something that simply wasn't available before mid-90's.

yeah wat did u do kraal, Maybe it could save some one time! share the wealth!!

actually i have posted what i have done in all the other drop out threads and it will be wrong for me to try and recreate step by step what i have done-- sorry

Two months later and still no update to 1.7.1? Ridiculous...

didnt u read that serato will have something to show in april. they ware working on the 2.0,

I think most of us rather a solid 2.0 than an update of 1.7.2 or 1.8. jus be patient. itch came a long way~!

NS7 + 1.7.1, been working fine. Need the same options as SSL though.

Naw, I been on the progressive side (SSL). I haven't been on the iTch side since January and thought I'd check back in to see if a new release has been made to correct the 1.7.1 glitches. Hopefully, this 2.0 will be less CPU/USB intensive and be more SSL like.

Hopefully, this 2.0 will be less CPU/USB intensive and be more SSL like.
+1 to that!!!!

looks like we'll be waiting another 3months for 2.0... The video said coming in Quarter 3. Looks like July would be the earliest. I'm still good with that as long as it all works.

i had to sell my dell to buy a macbook pro, never considered buying a mac in my life but hey i had already spent 1500$ on a dj equipment, i rather sell my dell and buy something that i knew will work for the rest of my dj career, that wasnt normal though :)

yeah, shouldnt have to though, there is no indication that DELL is an unsupported system, i just happened to have a model that wouldnt work properly and was unlucky :)

Zaguama, I know the feeling. I went through the same thing. I ended up buying a mac am glad that I did, mad as hell when I fried my logic board on Xmas Eve.
I had to revert back to my windows pc. It's been a little over one year, and even though some of you are able to get your ns7 and Itch working with windows. I STILL CAN'T. I still to this day can't get itch to run properly. I have done all of the things serato has said to do. NO LUCK. I even did a factory restore. Since the restore, I have been able to run itch, Just not at a show. Within 5 mins, it starts locking up, dropping out, even playing backwards on it's own. I don't even want to to hear anyone say, disable this or that. Cause all of that has been done. I switched back to using reg SSL. Pretty much swapped a good friend gear. I haven't played with the ns7 since DEC. I am looking forward to getting my baby back next week. Especially after watching the video for 2.0. I am looking forward to the 3rd quarter and it's release.
I got the mac fixed. Over $1,300 in repair for $310.. I can't wait to use the ns7....
Yes my windows pc meets and the spec requirements.

yeah, there's just some pcs that won't do it, its a lotto ticket, you either lucky you get a pc that works fine or not, i went through 3 different operating systems, XP being the best by having just 2 or 3 dropouts a night but i didnt buy 1500$ controller to have 3 dropouts. I do have a few friends with older ACERs meeting just the minimum requirements and ITCH runs like butter, i felt embarrassed with my high end DELL Studio hehe.

Running 1.7.1 on a Dell Studio 1737 with Windows XP SP3

i meant Studio XPS :p

I aggree, when you invest in gear you expect it to work. My gear has failed me several times during a gig, and I am done with it. I can't trust it anymore.

I have a friend who used sony vaio, and Itch Runs smooth!

Not exactly. Those threads work for some, but they aren't one size fits all. I tweaked one of my Windows machines forever and got ITCH running stable, but my other still has problems no matter what.

I use a Macbook Pro now and rarely have problems.

Point being that some Windows machines take a ridiculous amount of work/need tweaking beyond the capacity of an average user to work, and there isn't any definitive method to make ITCH work on some setups. Serato doesn't support Windows very well, it's up to the user. And I say this because I use Traktor and VDJ, and have not found the same problems in those programs on my same Windows setup even when using the NS7 in VDJ.

I keep on trying 1.7 out live, but still have small issues, so I'm rocking 1.5 for the most part still

I give up. I will be switching over to a pair of cdj-2000's within the month. I need something that is going to work all the time, everytime.

Xone DX, MAC OS 10.6.6, ITCH 1.7.1 - Drop out Free for several gigs and practice sessions. Use 1MS in practice and 5MS at gigs. I had 1 drop out at 1MS, but realized after the fact I was on battery power (impromptu practice set.)

I upgraded hard drive to 750gb 7200rpm. Installed two partitions - 1 is OSX TEST and 2nd is OSX Production. This allows me to test all new versions of ITCH and OS X before installed on the PRODUCTION partition. All music is on PRODUCTION partition. So test just uses a few files copied locally.

However I PRODUCTION for nothing but DJ. I only have ITCH and Ableton Suite installed on my PRODUCTION partition. Office, Firefox, and other non DJ apps are on TEST. I always have Bluetooth and WIFI off while in PRODUCTION. So PRODUCTION is always gig ready when i boot up into it. All Web Browsing and Downloads done in TEST.

I would not say I am using 4 decks all night long and FX continously ... but I do test these things in private... playing 4 decks, activate both FX, and let it play for 15 or 30 minutes... no issues.

So this setup works perfectly for me. I look at OS re-loads as the Laptop DJ's equivalent of changing needles or cleaning the CD heads. If you are not prepared to take on this sort of maintenance, then you may not be choosing the right method to DJ... just to be blunt. Yes, it should all just work; however Serato has no control over how or if your OS updates are applied without system errors/issues. Which can be the cause of the issues. Given there are quite a few DJs rocking ITCH 1.7.1, it shows the code is solid if the OS is solid.

Just my $.02

You can't deny the fact that 1.5 was less demanding then 1.7.1.

On the other hand, I follow you... Testing before use is a bulletproof idea.
Thanks for your input. I'm considering to set this up like this also.

Key factor in itch being such a success at the release of the ns7!!!

If serato can design itch 2.0 to be the same, Then we would have the ruling dj app....

It has to be said that new laptops are ridicolously fast. A 2011 macbook pro is 2x faster than a 2010 one, for example, can manage ITCH 1.7.1 without any dropouts. There are no bugs, but the software is heavy, I guess not optimized to the bone because it was probably meant as an interim version.

yeah i had some issues with my 2008 windows laptop, less frequent with 2006 macbook pro... none with 2011 macbook pro.

!! 1.5 !!

1.7 tries to be too smart. I use an NS7. There is a nice feature of instant double. When we double tap LOAD A or LOAD B the deck is supposed to load the opposite platter track at the same position giving instant double with the tracks in SYNC mode. This feature has either been removed or is not working in 1.7. The doubled track loads about 2 beats off of the current position and the SYNC feature is not activated, so the track may immediately drift.

perfect doubles here on 1.7.1