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i can only assume that its the SSL interface causing a conflict with the denon controller due to the fact that the interface gets connected in between the cd player and the mixer
That sounds almost impossible to me, it should just be outputting audio, once that audio leaves the cd player, how could it possibly have any idea what is happening? And why should it?
I would consider taking it in to get serviced, but anyone feel free to jump if there's something I'm missing here...