Serato Studio General Discussion

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Audio files played much quieter than master sound

Kiwi00 8:49 PM - 26 January, 2020
Does anyone else get that the individual audio files sound quieter than when played as a master version??

(or also, that intermittently some audio files are full-on distorted and muddled when played in Studio -the very same files which sound fine when played in SDJ??)
Serato, Forum Moderator
Phil C 2:38 AM - 28 January, 2020
Hi Kiwi00,

Keen to understand a bit more about this. Are you loading the audio files onto the Sample deck or the Audio Track deck? And when you say Master Version, do you mean just playing outside Studio?
Kiwi00 6:35 PM - 4 February, 2020
Hi Phil!

Yes, onto Audio Deck. So, when you go to make a DJ Edit, you drop an audio file onto the above audio deck (where you dissect the desired clips). And below again you have, I guess also called, audio decks, but multiple of them (if one keeps on adding multiple audio files). So, in my case, there is a volume difference between these two "types" of audio decks I guess. The top one and the others which are below. All withing DJ Edit workflow.
And by "master version", again I mean what you get as the end result below all audio decks within DJ Edit window. Not outside of the Studio.

To conclude: there are two places to play your audios, within DJ Edit window. Top one, when you play an individual audio file, and the bottom half section where you play all of your added audio files (including its final "master" section at the very bottom).

And I get volume difference between these two "places" so to speak.

I hope this makes sense. (I'd upload a picture to make things simple but there's no option for that in this forum).

Thanks for any input!
Serato, Forum Moderator
Phil C 10:08 PM - 6 February, 2020
Thanks Kiwi00,

I see what you mean, I've been able to reproduce this. I've made sure the Product Team is across this and we'll look into prioritising a fix.

Phil
Kiwi00 9:36 PM - 13 February, 2020
Awesome to hear you're able to reproduce this!
phew, ok i'm not crazy :)

I've been circling with the support for while now, but to no avail.

thanks for reporting it to the team!

U da man Phil!