Serato Plugins General Discussion
Serato Sample 1.1 - Samples not Found Key Error
Talk about Serato Production Plugins
Serato Sample 1.1 - Samples not Found Key Error

Lou Burna
11:41 PM - 30 November, 2017
I downloaded ss1.1 and my previous saved samples for certain songs are no longer found or are out of key. Has anyone experienced this? I had to downgraded to 1.05 so they can work again.


Scott S
9:10 AM - 3 December, 2017
Hi Lou, the cues should definitly still be there! Did you move the original file that Serato Sample was referencing?
What do you mean by "out of key"? Has the key of the cue changed, or has the global key changed?
Does this happen for every session you load?
What do you mean by "out of key"? Has the key of the cue changed, or has the global key changed?
Does this happen for every session you load?

Lou Burna
11:55 AM - 3 December, 2017
Thanks for the reply. This only happened to 2 of my projects. I did not move the original files. I simply downloaded the update and opened some of my projects. I believe it's happening because I didn't save the samples in serato sample so it's trying to look for them. This is probably why I noticed I had to reload the sample and why it's out of Global key when in keyboard mode. I'll go back and save the sample first in 1.05 then upgrade and I'll let you know if it's user error. Thanks!

Lou Burna
12:19 PM - 3 December, 2017
So I went back and saved the samples in serato sample 1.0 and then I installed the current update. The same 2 projects had the same issue. Not sure what's going on now. Thanks.

Lou Burna
2:09 PM - 3 December, 2017
To fix the issue, I just loaded the original sample again and saved it in 1.1. Problem solved.
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