Serato DJ Intro General Discussion

Talk about Serato DJ Intro software and controllers.

DDJ SR

dj dallas11 4:04 AM - 29 June, 2017
I have a DDJ SR running serato dj on lenovo thinkpad and everything seems to be running smooth, but the headphone volume is low and when i use the headphone knob dosent increase or decrease the volume. any help would be appreciate
DJ Tecniq 4:59 AM - 29 June, 2017
Make sure you have updated the firmware www.pioneerdj.com
DJ Tecniq 5:00 AM - 29 June, 2017
If that fails the unit may be defective. Try diff headphone adapters or headphones.
Marcus S 10:45 PM - 5 July, 2017
Hey there, dj dallas11.

Please also ensure that you install the DDJ-SR driver, which can be found that the page that Tecniq has linked above.

Open the SETUP menu > Mixer, and check if 'Master Cue' is on - this may affect your headphone volume.

Please check that your computer meets the minimum system requirements at our product page: serato.com

If you can, please test your DDJ-SR on another computer which meets these requirements as well, and see if the same issue occurs.

Let me know how you get on.