Why would you update your os when it hasn't been officially supported by serato?

Not an answer to my question.. I'm a programmer, and i like to be up to date, overtime with everything.

Sounds like a bunch of people are having this problem. I've experienced it myself twice at least. I haven't seen word on here about a solution yet. Good luck!

Solution/answer: clean install back to Mavericks, the OS that is supported by Serato.

Basic Logic:

Back up your system before doing any OS update, in case you need to go back.

I mean, DUHHHHHH......

wow, that's so much worse.

c'mon man, you're a programmer - you should know enough to not update something like your OS before you get the ok from the developers unless you're specifically doing it to help them test and find bugs.

Every single time an OS updates, it causes problems for a bunch of programs regardless of how long the software developers have the beta in their hands. That's why on the download page for Serato, it only lists compatibility up to Mavericks.

At the very least partition your drive out so you can dual boot.

Same here bud just updated mine it seemed to work very good then i started getting split second audio drops when loading tracks or hitting the channel cue on my ddj-sz let me know if you hear anything... as far as all the other comments just don't.

Hi DJ Laitier,

Can you please tell me what DJ hardware you are using?

Thanks,
Michael.

i call bullshit, no way he's a programer or anything remotely close to it.

I know I'm not any developer but Im wondering if there is going to be a fix soon. Good thing everyone was tipsy and they didn't really notice. But I have a mba i7 8gb ram 512 ssd and ddj sz

Yeah, think what u want to think.

I updated my OS because of many reasons. One of them is, that my Serato DJ hasn't worked great on Mavericks or older Versions, so i hoped, it would do on Yosemite. Another reason was, that Logic Pro X is working better on Yosemite. But nevertheless this is not a discussion about me, my programming skills, or anything similar.

Well i have found out, what causes the dropouts.
First: My Macbook Pro 15" Mid 2012
Intel Core i7 @ 2.3GHz
16 GB DDR3 RAM
And a Samsung SSD with 250 GB

At Work, I have two Technis Turntables, my SL3 and my Ipad Air with Serato Remote (sometimes my Dicers).

And now i found out, that the dropouts are caused by either Serato itself, or the USB interface. Reducing the audio latency to 10 ms (i always hab 1 ms) and the framerate to >= 50 Hz (normally 60) will reduce the problem extremely.

I am also experiencing some dropouts. In my last DJ gig, it happened twice. Once when I hit the 'Backspace/Delete' key on my MacBook Pro, and once when I hit 'Load Track' in my Pioneer mixer.

Since I upgraded to Yosemite and 1.7.1 I have been experiencing dropouts too.

This past weekend had like 10+ dropouts throughout the night playing at a club of about 20ms each. Luckily it was quick and did not have any other problems besides that.

mid 2010 15" MBP i7 with SSD
DDJ-S1
5ms Latency

I have done a few gigs since Yosemite upgrade and have had a few glitches, but never had it this bad.

The club had a bad Behringer mixer and I had to play with my gains set quite high to be able to play to the 0db mark, and therefore sometimes Serato limiter was kicking in, I wonder if it might not be something to do with that that made the drops outs occur so much?

In my last DJ gig, it was a private party....top of an apartment building in the penthouse. I had to cut the volume very low due to people complaining about the volume. The drop outs still occurred a few times, and the volume was so low it was almost embarrassing.

So, I'm wondering if there is a 'fix' coming.

Hi Ian,

Thanks for the feedback. Seems not to be the limiter or so.

Hope a fix is coming soon!

So I guess no one will ever update their OS as long as their favorite software program isn't supported.

Lets try to focus on whats going on rather than all this extra arguing about pointless stuff I just want to get back running good without having to go back to mavericks. For the meanwhile I'm just dealing with it. As far as what triggered an audio dropout for me was basically all the stuff from the past that used to trigger the dropouts from older versions of Serato (loading tracks, searching for tracks). The new issue that i rarely ever noticed before was listening to a different channel cue. On my ns7 it rarely happened but on my DDJ-SZ it happened a lot. Mavericks was running perfect. Yosemite is what is causing the issues for me. And yes I adjusted the latency. Which was never an issue before I always had it on the fastest setting. (I will say one thing though I do miss my NS7).

Well the Professional djs won't.........

But that's it though if Mavericks was running perfect for you then you have to consider going back to it. You have to weigh up what's more important to you. If Serato DJ running perfect with no issues is what's the most important to you than any other updated apps with Yosimite then you really need to consider Mavericks. But if you can live with the issues you get using Yosimite with SDJ then just stay with Yosimite.

Sorry, this was a bit confusing. I have had some other problems running on Mavericks, but they are solved in Yosemite. But now i have these dropouts ^^

Standard procedure for at least the last 20 years with computers used for any kind of "mission-critical" purpose:

Leave the OS configuration alone unless/until there's a real need to change/update it.

And, before making any updates, make a bootable backup.

if you need your laptop to do gigs and make money, it's a stupid idea to update to an unsupported OS.

+1

I just bought a MBP and refusing to update to Yosemite as I have a gig in 2 weeks. I know I can use my Windows laptop which has done the job before. Since I have a new MBP I might as well try it out.

Hi everyone,

For those experiencing this issue, please try out the latest beta of Serato DJ 1.7.2 -> serato.com (click link). From the release notes:



Cheers,
Michael.

Downloading it now... Thanks :)

played around now for like 15 mins, using effects, browsing library etc. and did not notice any audio drops?

The dropoutcount.log sais this though:

2014/11/18, 14:08:22 SAST Limiter Indicator
2014/11/18, 14:08:22 SAST Total Unmasked Dropouts: 24
2014/11/18, 14:08:22 SAST Total Masked Dropouts: 0
2014/11/18, 14:08:22 SAST Callback Dropout Indicator
2014/11/18, 14:08:22 SAST Total Unmasked Dropouts: 1
2014/11/18, 14:08:22 SAST Total Masked Dropouts: 0


What does it mean?

That looks like you might have had some small dropouts, but they were not large enough to cause any audio loss. I wouldn't worry about it, but if you're concerned then you could try adjusting your USB buffer.

Hi Michael,

Okay yeah will try today at different buffer speeds.


Just for interest sake, what do those figures mean in the log?
I asked the question here:

serato.com

Hope you can help me understand them :)

Regards,
Arries

Those figures are the number of dropouts you have had. A Masked dropout is one that we identify as having caused no audio issue, whereas an Unmasked dropout is one which may (but doesn't necessarily have to). Again I wouldn't worry about it too much, unless you are seeing the dropout indicator on screen and having audio dropouts.

Okay cool thanx Michael R,

Last night I played at a club and according to the dropcount.log I had 42 unmasked drop outs but I only acually heard 2 very short dropouts.

I am at the moment using 1.7.1 and Yosemite so I do not put any blame on Serato for the drop outs.
Waiting in anticipation for 1.7.2 :)!!

No worries :)

If you've had dropouts, as I mentioned earlier try increasing your USB buffer and if you haven't already try the recommendations listed here -> support.serato.com (click link).

Cheers,
Michael.

I too am expericening dropouts with Yosemite. And before any of the above haters jump on board, I upgraded it by accident. I wasn't thinking straight, so yes I'm stupid.

I tried downgrading Serato DJ to 1.6.3 and I have also tried the Beta version. Both these and 1.7.1 are giving me dropouts of 2 or 3 in a 3hr set.

I first reported it here but was referred to Beta support team as SDJ 1.7.1 doesn't support Yosemite. The Beta team referred back to here as it's happening on all versions of SDJ. Must admit I'm lost with it. Hope 1.7.2 comes soon.

Does anyone have a plan English (don't forget I'm stupid) procedure for downgrading to Mavericks. I back up to Time Machine.

The newest 1.7.2 BETA has fixed all the dropouts for me and seeing more reports that it has for others. So make sure you are indeed using the newest BETA available.

Scroll right to the bottom of this thread and download the install Serato DJ 1.7.2.4859.dmg
---> serato.com

All I'm waiting for is Yosemite 10.10.2 and the official 1.7.2

I agree check my post here:

serato.com

172.4589 has not fixed the dropouts for me.

Hey Slim Jim,

Have you got your wifi turned off? I've seen people report that they were able to run DJ with WIFI on with Mavericks, but when they upgrade to Yosemite they get drop outs. Perhaps this will help? Otherwise I suggest following the articles on here to optimise your computer for use with DJ.

Cheers,
Michael.

Hey man what setup are you using?




Hi Michael,

I nearly always have my wifi turned on... Yes I know naughty me, yet I have not gotten any drop outs so far with latest Beta and OSX 10.10.1


Cheers

Naughty indeed! Good to know though :)

I just now switched from Snow Leopard to Mountan Lion to take advantage of the "Flip" functionality. It's ridiculous (like worthy of ridicule) updating your OS before Serato has given the go ahead. Like Diddy said, no professionally minded DJ would ever do such a thing.

I try not to preach too much cause people get tired of hearing that shit but recently there's been no shortage of syntheticremarks.com "WTF are these people thinking" when I read these threads.

@everyone in this thread who is responding to this with anything like:
"Why would you update your os when it hasn't been officially supported by serato?"
or
"no professionally minded DJ would ever do such a thing."


While I agree with the sentiment that you should not cause your machine to do something where it is no longer supported by the software you use professionally, I also am curious as to why Serato is dropping the ball on this one... there are developer versions of operating system updates released months before the official public release...

No disrespect intended, but .... I just bought a new 2014 MacBook Pro.
This is the only product for professionals that I've come across that is still in BETA for this newest version.
Does Serato not have the resources they need in order to keep up or something?

Hi Michael R,

Thanks for your help.

Yes I always keep the wi-fi off. In fact switching it on and off while SDJ is playing makes no difference to the CPU meter.

I have tried an number of things for my mac that have been suggested in other threads. Repairing Disk Permissions in Safe mode, Resetting SMC, and resetting my PRAM. Nothing has worked to date.

I played a 3hr set last night and had 8 dropouts.

Even if it has Yosemite on it, you should still be able to install Mavericks on it. That was what was on my mid-2014 MBP when I got it.

Have you never used any other professional software - pretty universal that it takes a bit before th support the latest OS.

No DJ Soo. We are all complete novices and would love to have 'soo' much experience like you!! None of us are complaining or demanding support for Yosemite compatibilty. We are all trying to get a little help in the case the Support have any background knowledge. If they can't help then we will all have to perserve with dropouts until 1.7.2 launches.

For interest sake, are any of you getting the drop outs who are using a DDJ-S1?

After a 5 hour set last night I am glad to report I had no drop outs of any sort.

"2014/12/07, 03:11:52 SAST Limiter Indicator
2014/12/07, 03:11:52 SAST Total Unmasked Dropouts: 0
2014/12/07, 03:11:52 SAST Total Masked Dropouts: 0
2014/12/07, 03:11:52 SAST Callback Dropout Indicator
2014/12/07, 03:11:52 SAST Total Unmasked Dropouts: 0
2014/12/07, 03:11:52 SAST Total Masked Dropouts: 0 "

I am on OSX Yosemite (10.1.1), 1.7.2 2nd latest beta, 2010 MBP i7 SSD, DDJ-S1, had iTunes running, Safari (had to search for a few songs requested that I did not have), YouTube mp3 converter, Wifi was on the whole time and I downloaded quite a few tracks while playing, even updated my Facebook Page's status while Serato was playing, opened my Mail to email one of my DJ friends a song they needed last night, I use effects and also recorded parts of the set via SDJ's recorder.

I know I shouldn't be taking chances and all but this is actually how it should be working for all of us at the end of the day... I have a residence at a club from middle Dec to Jan '15 so want to "fully test" SDJ and all possible situations now to see if I get any problems.

Don't know if I am just lucky but I am starting to get my full confidence back in SDJ after some small drop out problems I experienced a few months back.

Hi Slim Jim,


I'd suggest getting in touch with our Support Team and they can help you better than I can :) The best way to reach them is to open a help ticket (support.serato.com) or email them at support@serato.com.

Cheers,
Michael.

Serato needs to be on the ball with the updates. Yosemite Beta been around for developers for months so they can upgrade their programs to the newest update. Ive been using Scratch Live 2.5 until Serato DJ 1.7.2 is out of Beta

The 1.7.2 Beta seems to be working smoothly on Yosemite though. I did not get any dropouts and played for 6 hours

I did the same last night, no issues for me.

The flaw in this logic is that any OS beta can vary considerably from the final. A lot of development time can get wasted that way...