Software help archive

A read-only archive of old serato.com help threads.

Activation problem

Product
Serato DJ Pro
Version
1.6.3
Hardware
Denon DJ MC6000MK2
Computer
Mac
OS
Platform
-
PeppeJay 8:11 AM - 21 May, 2014
Earlier I had a pc but now I bought a mac (mini mac) and now I can't activate my Serato DJ. They ask me for the license key but I can't see my license key anywhere. What can I do to activate?
Serato, Support
Micah G. 11:31 PM - 27 May, 2014
Hey PeppeJay,

You licence is already authorised on these 2 computers:

Peppe-Laptop
DJ-Dator

To authorise a new computer, we will need to de-authorise one of the above computers. Which would you like de-authorised?

Let me know :-)

Cheers,
Micah
hairycary 7:01 PM - 4 December, 2014
I bought a new computer and I am trying to activate my license. When I do this it says I must purchase the software. I have already purchased. I believe I need to deactivate but I don't know how. Please Help!
hi i want to purchase the video serato 1.2 as I do to lower 3:58 AM - 17 March, 2015
hola a todos quiero saber aprovechando la oportunidad de su experiencia si pueden auxiliarme, tengo una denon 6000 y quiero manejarla con serato dj, serĂ¡ posible ya ??
saludos a todos y gracias por su asistencia
2:00 AM, 28 Apr 2015
This help request has been closed due to inactivity.