Software help archive

A read-only archive of old serato.com help threads.

Crazy tracking delay when using DVS and Rane Sixty-Two

Product
Serato DJ Pro
Version
1.6.0
Hardware
Rane Sixty-Two
Computer
Mac
OS
Platform
-
K-Rize 1:42 AM - 11 March, 2014
This happened to me over the weekend. It is the one and only time I've had a problem with Serato DJ so far.

I was playing a song and it sounded like there was an audio dropout for a half second. I quickly looked at the screen and it all seemed fine, but the tracking became super delayed in Serato DJ. My actions on the turntable were delayed by about 1.5 seconds, but using the cue point triggers on the mixer were dead-on still.

I exited Serato DJ and booted it back up, but it wasn't detecting any input at all from the turntables. I exited the program again and then restarted the Sixty-Two, then started Serato DJ and everything was fine for the rest of the night.
K-Rize 1:57 AM - 11 March, 2014
Also a quick question:

If I download SSL, will there be any problems with SSL reading the library from Serato DJ? I currently only have Serato DJ installed on my computer.
PopRoXxX 6:27 PM - 12 March, 2014
This has been happening to me the last few gigs and is really annoying!! You get that audio/USB dropout then the latency from hell on vinyl happens. I found a loop hole until this horrible problem gets fixed: Move your audio buffer slider one notch (or just move it once and put it right back where you had it) then click 'apply'. This will fix the problem temporarily until happens again in 20-40 min. You'll get the annoying sound cutoff when you click 'apply', but you'll be back in business for the next few minutes till it happens again.

THIS NEEDS A FIX ASAP!!!
Rane, Support
Zach S 3:57 PM - 14 March, 2014
I've been hearing a lot of reports of this.
I've alerted the Serato mods so hopefully this will be getting fixed soon.
7:00 AM, 29 Mar 2014
This help request has been closed due to inactivity.