Software help archive

A read-only archive of old serato.com help threads.

Does Serato Intro Support .m4a Audio files?

Product
Serato DJ Intro
Version
1.1.1
Hardware
Numark Mixtrack Pro II
Computer
PC
OS
Platform
-
Boomdraw 8:33 PM - 14 November, 2013
I notice that I am unable to play files in Serato Intro which are MPEG-4 Audio/m4a files. Is there a way to work around this? Or can i convert them to a playable format without sacrificing bit rate?
Serato, Support
Micah G. 9:13 PM - 14 November, 2013
Hey Boomdraw,

MP4/M4A files aren't supported with Serato DJ Intro. You will need to use a 3rd party converter to change that file type. I would suggest 'mpeg streamclip'.

Hope that helps :-)

Cheers,
Micah
Boomdraw 9:24 PM - 14 November, 2013
Will that lower the sound quality?
Serato, Support
Micah G. 12:47 AM - 22 November, 2013
That shouldn't effect that quality :-)

Cheers,
Micah
8:04 AM, 6 Dec 2013
This help request has been closed due to inactivity.