Software help archive

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HELP!! Serato Dj Won't stay connected to NS72

Product
Serato DJ Pro
Version
1.3.0
Hardware
Numark NS7 II
Computer
PC
OS
Platform
-
hcity615 5:11 PM - 27 October, 2013
So I have an Hp computer witn an i3 Intel processor. When I start my NS7 2 up and my Serato Dj it works for like 30 seconds and then I lose control of the NS2. I'm so lost. Why won't it stay connected to the software? After I lose control the music still plays through the software.
Numark, Support
NumarkMatt 1:39 PM - 29 October, 2013
Hi HCity615,


Sorry to hear of your trouble. Please update to Serato DJ 1.5.1. Also provide the following details

Processor Type (AMD or Intel)
Processor Speed : (GHz)
RAM:
8:04 AM, 13 Nov 2013
This help request has been closed due to inactivity.