Software help archive

A read-only archive of old serato.com help threads.

Is the Serato DJ free or is it a 14 day trial ?

Product
Serato DJ
Version
1.3.0
Hardware
Vestax VCI‑300
Computer
Mac
OS
Platform
-
DJ TLC SOUNDS 11:18 PM - 4 September, 2013
I have the VCI-300 MKII + VFX-1. Every time I open the Serato DJ program without plugging in my controller it says that I have a 14 day trial. When I plug it in with my controller, it does not say that I have a 14 day trial. My question is, is the Serato DJ free or not free ?
Scott S 3:22 AM - 5 September, 2013
Hi DJ TLC SOUNDS,

Serato DJ should be free for users with VCI-300s, so you should not need to pay. What can happen sometimes is your computer thinks you have activated the 14 day trial when in fact you have plugged in an authorised controller.

Try logging out of your account within the Serato DJ program (in the Online panel) and then remove the Serato DJ application from your computer. Reinstall Serato DJ with your VCI-300 connected and it should boot up into its full functioning mode with no trial.

Cheers
DJ TLC SOUNDS 7:10 PM - 5 September, 2013
I try loging out but did't work, I need the activation key.
DJ TLC SOUNDS 5:34 AM - 6 September, 2013
it did,t work i need the activation key
djj sunny 9:56 AM - 21 December, 2015
i have a ddj sb controller.
can i used another 14 days trial with another account?