Software help archive

A read-only archive of old serato.com help threads.

Delete Files

Product
Scratch Live
Version
2.4.4
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
Al3X-KiLlA 8:01 PM - 23 April, 2013
CRTL, Shift, Delete does not move the files into the trash bin (from external hard-drive) as it states in the layout description. It use to work before and it stopped. I had the same issue before and by uninstalling the program and re-installing it, it worked but for a few days and it stopped again. I have a few corrupted files that i want to delete from my serato and sent them to my trash bin but the program is making it impossible. Any assistance with this issue?
Rane, Support
Zach S 9:34 PM - 23 April, 2013
Hey AI3X,

Try shutting down SSL and deleting the _Serato_backup folder both on your external drive (if you're using one) or within the Music folder on the internal drive.
Once done, re-open SSL and see if its fixed.
10:00 PM, 7 May 2013
This help request has been closed due to inactivity.