Software help archive

A read-only archive of old serato.com help threads.

Distorted sound

Product
Serato DJ Pro
Version
1.1.2
Hardware
Numark NS6
Computer
Mac
OS
Platform
-
DjCity 4:15 PM - 7 April, 2013
I used Serato DJ for the 1st time last night with my NS6 and it sounded...weird.

It was like the sound from the channels was distorted. Like the levels were too hot. The sound was not clean and crisp like it is when I use itch with the NS6.

The mic was not bad but again, it, like the other channels sounded slightly distorted.

It's hard to put my finger on it and describe exactly what I was hearing but the sound was not right.
My levels were correct, gains were correct, master was correct but the overall sound coming out the speakers was not correct.

I also noticed that the headphone cue was not correct.
I often use my headphones as monitors and will switch between the cue and master on the headphones.
What I noticed was that the cue was way louder than the master. This is with the gains at about 11:00.
No reason for the cue to be so loud with this gain structure. It is not that way with itch.
With itch, I will have my gains at 12:00 and the cue and master will be at the same volume.

Having the exact same settings on Serato DJ as I do in itch and I got bad sound from Serato DJ.

Any help out there for me?
DJSameezy 1:14 AM - 8 April, 2013
Same exact problem here....I really hope serato sends out a new update to make SDJ actually usable outside the bedroom.
Serato, Support
Matt P 4:09 AM - 16 April, 2013
Hi DjCity,

I think i was just asking in your ther thread, how come you weren't using Serato DJ. I guess i have found the answer ;)

We have done some extensive testing on the gain structure of the new upcoming release of Serato DJ. I have noticed that Serato DJ is a little quieter than iTCH.
I believe this will be remedied in an upcoming release too.

Matt P
DjjS 4:37 PM - 17 April, 2013
The same thing here with my NS6. Also, when u play the Echo FX and stop it, you will hear the distortion more clearly.

Hope the new updates will fix it. Do you have the lauch date of it?
DjCity 7:20 PM - 17 April, 2013
We will know when it launches when it launches.
Serato never gives release dates.

I believe it will be soon though.
Serato, Support
Matt P 2:54 AM - 18 April, 2013
Not a great answer but.... Very soon.

Matt P
DjjS 3:33 AM - 18 April, 2013
Quote:
Not a great answer but.... Very soon.

Matt P


lol, great. I got an event coming up in the end of May, hopefully will get an update for NS6
4:00 AM, 2 May 2013
This help request has been closed due to inactivity.