You haven't listed any of your system specifications. Those help.

dell latitude 630
x64
windows 7 ultimate
4 gig ram memory
300 gig internal HD
263 gig free
had laptop wiped and clean re install
for the purpose of ddj sx and serato dj
1Tb externall HD
244 gig free

Please include the processor type, they will want that as well.

Ie. AMD Sempron, Intel, Intel p4, i5, i7, etc.

You can create a system profile in your user profile and that will head your posts in the future so they already know.

Also, once you've created a system profile (saves time in the future...) I noticed you have a large external hard disk. Currently Serato DJ is having trouble with large librarys and externals. It is being discussed in the Pioneer specific controller section of the forum here:

serato.com

So I would try and digest that thread and perhaps see if the unit will handshake with the external unplugged. Also follow up on that post with the other users so the problem is constantly addressed until it's fixed :)

What's odd, is I could SWEAR that forum HAD 'DDJ-SX' in the title, but since they added the weGO n such all the SX threads ended up here in 'Serato DJ General Discussion' which is where we're standing right now. =\

Am running 2.0 ghz CPU

Another question
What is the best recommended laptop to go with this system ???

any current macbook pro

I have the same problem. My Dell Inspiron has an Intel i5-3210M processor, 6G Ram, 750G HD with 371G free and Windows 8 OS. The music is on the HD, and serato dj keeps crashing whenever its opened. It also happens on my Sony Vaio with similar specs and my wife's Dell with Windows 7. I need some help. I want to run my Numark NS6 on Serato DJ but I have to stick with Itch 2.2.0 which is the last Serato program that worked well for me.

go here to start a help request serato.com

I have a Numark NS6, running Windows 7 on a dell vostros, i7 2.7, 12gb ram, 650gb hd
this is what I keep getting when I open DJ

Problem signature:
Problem Event Name: APPCRASH
Application Name: SeratoDJ.exe
Application Version: 1.2.0.31
Application Timestamp: 5175f575
Fault Module Name: iZDJFX.dll
Fault Module Version: 1.1.0.473
Fault Module Timestamp: 51754907
Exception Code: c0000005
Exception Offset: 002669c4
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: be4f
Additional Information 2: be4f5a40def058fe8b035337d465f473
Additional Information 3: 3d9c
Additional Information 4: 3d9c70e039011f16eb84a3c3683a089f

MacBook Pro

Hey there,
Ok this was this resolution in the end
I had a test laptop built
i3 processor
4 gig memory
Internal hd 500gb
External hd 1TB

however after extensive and exhausting trials
We discovered
If your like me that has been running scratch live previous,
Then all back ups are on HD

What we have done is copied a new file with the latest backup and music library
Then remove all backups and any paths relating to the old serato

So the pc only has one directory path,

When you the open up serato, it will handshake and all load up

BE PATIENT AS IT TAKES ITS TIME,
DO NOT LEFT OR RIGHT CLICK ON MOUSE, AS THIS WILL CAUSE A DELAY
DO ANALYZE ALL OF YOUR MUSIC LIBRARY REGULARLY
RE CHECK YOUR ID TAGS
DO REGUALAR DEFRAGS ON YOUR HD
CORRUPT FILES WILL SLOW DOWN/freeze and sometimes CRASH YOUR SYSTEM

Now that I have gone through this painstaking exercise
Not only does it load up

But effects work brill
Sp6 is bang on the money

Usage rates are :- average 25% CPU continuous
2.4gig ram continuous

If you are multiple DJ's on one system

EVERY HD MUST BE REGULARLY ANALYZED
NO CORRUPT FILES
AS IT WILL CRASH THE SYSTEM
AND WILL NOT OR WILL HAVE GREAT DIFFICULTY IN REBOOTING
BEST SOLUTION
DISCONNECT ALL EXTERNAL HD's
REBOOT
OPEN SERATO DJ,
THEN PLUG IN HD' 1 by 1

-----------------------------------------------

Serato Dj, is very demanding, but it must have a clean new install to work, and
Trust me when it works IT REALLY DOES WORK !!!!

Good luck,

Any more advice or help please do not hesitate to ask

And THANKYOU for all your help

Lyndon B

OK! I'm going to try this soon... Wish me luck.

Could you better explain what is needed to remove exactly files for SDJ to run properly?
I have an i3 Toshiba with 8GB ram 64 bit Win 7 1Tb internal HD with 418gb free. Any help to be able to use SDJ again as I did before updating to SDj version 1.2.1 will be helpful.

its your database bro its too big simple i have to manage my database with care as much as i would love to have all my tracks it aint gonna happen till serato to sort this s**t out

i got some problem with serato dj as well
i got a laptop wich is
hp pavilion g6 series
windows 7 home premium
2.40 ghz
intelcore i5
15´6 inch which means is 1366x 768 inch for resolution
6gb ram
750 gb internal hard drive
64 bits

and i want to makes run with serato dj the pioneer ddj sr in my laptop which is one week old
what can i do to makes run because i have music in the 750 gb internal hard drive which is 240 gb and i have 374 gb in free space
so what can i do then please i need help
i tried to download and after that serato dj says serato dj has stopped working any help please

Hi miguelatino2010,

If you're having a support issue I'd recommend that you start a new help request and one of our Support Team will help you out with this. You can do this by going here -> support.serato.com (click link).

Cheers,
Michael.

thanks michael,but i find it the solution

Good to hear! :)

i had to change my laptop for another one which has nvidia graphic card
thanks