definately +1 on this.
this is also quiet annoying and i thought for days im doing something wrong!
BUMP plz

+100 douing the scratch too. With my cdj2000 i can scratch and use the cue button properly. with my ddj sx when you scratch in pause the press cue it's just a mess cause it's going to set another point as cue!

Yeah I struggle with this. But think it will just take time to get used to.

+100

this is exactly what this software needs. how do we get this done!

+1

+ infinty

+1

I've been using SSL with 2 CDJ-400 in HID-mode for quite a few years, until I recently decided to buy a DDJ-SR. I'm very satisfied with this genius piece of gear, and with the new Serato DJ software in general. I'm especially pleased with the quality of the izotope FX (huge improvement over the unusable fx in SSL) and the performance pads, which open a lot of new possibillities to improve my mixing skills.

THE ONLY THING THAT REALLY, REALLY BOTHERS ME, is the behaviour of the cue button.
I'm very used to being able to set my cue point, when I hold the platter still (in vinyl mode), while still playing. I never pressed pause. Only Cue and Play.
Now I have to do an EXTRA STEP, every time I want to set a temporary cue point.
Over time, I'll probably get used to it, but now I'm still struggling, as probably anybody who comes from CDJ's is struggling with this.
I'm wondering if it is an implementation that is simply forgotten, or a bug, ...
Or is this intentional behaviour, so you can't accidentally change the cue point when not in pause. (Are there any clumsy people who struggle with this?)
So please fix this Serato engineers. I'd be grateful.
Or please respond why this behaviour is different?
thanks.

Finally someone else is posting about this issue. I've been complaining about two things in CDJ and software DJing for years:

1) Time-based versus rate-based pitch bend by jog and various other aspects of how jog influences the scratch, scratch disables the jog, delays in jog bend's effect after scratching, playback pickup speed versus spin back ability, etc. I don't like Vestax, American DJ, and Hanpin method of time-based jog bend that ramps up progressively as you rotate, even if it is more "vinyl-like". I mixed for a long time on vinyl and I don't miss the necessity of nudging.

2) Cue behavior when you've only got one combo button for Play and Pause. I understand that the Play then Pause method of setting a cue is from Numark and requires either a CDJ mode option or separate Play and Pause buttons. But I do not believe you should have to pause the unit to set cue by pressing Cue. If you want to jump back to the primary cue point while you're scratching, you should have to take your hand off the touch platter. I don't like having to hit pause, M, or Save first on any unit of any brand, let alone have to use the separate 1, 2, 3 cue points to set the primary cue as some work around. I have poor confidence often that cue has been properly set if I have to worry about whether the unit was in pause mode or not. My hand was on the touch jog and that should be sufficient.

I'm curious, though, haven't Pioneers ALWAYS required you to hit pause first? I don't like that method, but I've not only noticed that on some of their units but on Torq 2, Deckadance, Traktor, and all the Hanpin OEM stuff coming out of China now. Did Pioneer originally do it the way I preferred it where you could just hit Cue when your hand was on the platter in Play mode?

"Finally"

1 year ago

Way to add to the discussion.

I've had the CDJ-400's, since the first day they were available in Belgium (2007 I believe), and with the ones I have, you can set the temporary cue-point without having to press pause. Holding your hand on the platter is sufficient. (in Vinyl mode)
And that's the way it should be.

I'm convinced that it is the same with all other CDJ models, but I'm not 100% sure though.
Anyone else can confirm this? other model owners?

Hi all, some news here:
I've asked this question to serato support, and the response was that this issue can't be fixed without changing the pioneer controller firmware.
So all further questions about this wanted feature should be adressed to Pioneer support instead of serato. (I'm hoping the serato dev team will forward it to Pioneer engineers, but I doubt it since it doesn't seem to be a priority to them, given the few responses on this thread)
At least I'm going to try the suggestion, hoping Pioneer won't reply that it's a serato software issue... :-)
Maybe if more people ask the same from Pioneer support, we can double our chances?
Please do. Cheers.

More news:

Pioneer engineers are aware now, a firmware update will be made for this.
This new firmware would allow serato engineers to make software changes.

It is a matter of priorities, so no way to tell how long this implementation is going to take, but I've been assured by a Serato Product Specialist, both serato and pioneer development teams will work on this known issue.

No need to further contact Pioneer support.

Any news on this?

I have the same issue with my DDJ-SZ, where the current behavior often causes me to return to the beginning of the track (previous cue). The CDJ behavior is superior, so I would really like to see that.

Hi BigThie

I contacted this serato product specialist again about this issue, end of june 2014.
His answer was:

"Thanks for getting in touch. Yes unfortunately this cue issue is still there - Pioneer have not yet resolved this, and I am not too sure of the priority they have set for this bug.
Technically, it is not a bug - it is just how the controller functions. The DDJ-SX is not a CDJ and it is not trying to be a CDJ. You are right though, a lot of CDJ DJs will miss this feature (I know I sure do).
I have bumped the priority with our developers, but I am unsure if it will come down to them. I believe the priority lies with Pioneer.
Unfortunately I dont have any further information or new news about when or if this will be fixed in a future update."

Although I really appreciate his friendly and swift response, I really can't agree with the statement "The DDJ-SX is not trying to be a CDJ", so I responded:

"In my opinion, any self respecting company should strive to maintain consistency through their line of products. Quality shouldn't be limited to individual products. Their compatibility and consistency is equally important. This doesn't mean there can never be any changes. If something is changed, it has to be inarguably better, and fully thought through. Then it can be called "innovation".I'm thinking this new behaviour, is not to be categorised as innovation. It probably wasn't given much thought by the engineering team. Or maybe it was bug that was overlooked, or a technical difficulty that they didn't care enough to get solved for their deadline, and then explained as a new feature. Now that is something you can't afford as a market leading company.
Please explain to me, why this different behaviour of the DDJ line is better, in comparison with the CDJ line?(It's not better, you have to take an extra step, each song, and I can't get used to it, even after a year of use.)
Please explain to me, why should a DDJ product not mimic the CDJ behaviour as good as possible? The way it works in a CDJ is perfect, as proven by the worldwide succes of the CDJ line, head and shoulders the industry leader. (don't give me "this is another kind of product" argument, I'm not buying that. With all respect. The essence of DJ-ing stays the same, you have the same basic controls, and the same basic workflow should be possible. Disturbing this workflow by changing anything for no good reason, is not a wise thing.)"

His last answer:

"We do not manufacture or design the Pioneer units, they are created by Pioneer themselves, so it seems like you need to address your questions to the manufacturer as they are hardware concerns.
Also, Pioneer never advertised that the DDJ-SX functions EXACTLY like a CDJ, it is a DJ controller not a CD player - so there are bound to be some differences - the way the cue acts seems to be one of them.
you should contact Pioneer, as we do not have an "engineering" team here that designed the DDJ-SX - it is a Pioneer product.
The Products Team and development team are notified about this issue, and we are aware of it. However I do not have any further information whether it will be fixed in a future firmware update or if there is something we could do in the software to bypass this cue behaviour and make it act like a CDJ - either way there is nothing available at this stage.
Sorry for the lack of information, but that is all I have available at this stage."

Unfortunately, I have tried to contact Pioneer DJ developers about this, but it's very unclear who exactly I should adress, I can't even get the right person to speak to. They either don't answer, or forward me to the wrong person.

I've tried to sign up for their support forum, but that doesn't work either: due to spambots they've blocked all popular email domain names
forums.pioneerdj.com
quote from this page:
"We have had to implement a ban on some of the popular free-email hosts: hotmail.com, outlook.com, yahoo.com and gmail.com - others may be added to this list as we try to use this method, plus a black-listing of new spammers as they are posted, to keep the content relevant here on the Pioneer forums."

They "forget" to mention what are valid methods to make a legitimate post. So can't post there either. ==> No Pioneer support possible

So this seems to be a dead end street. If anyone knows a way how to contact the right person at Pioneer, please let us know.
I guess this issue is very low priority now they are selling their Pioneer DJ division to focus on car hifi systems again.
www.reuters.com

I'm sorry to disappoint you, the fix for this might never come...
Instead of bringing out new devices every year, they would better make sure the devices already on the market work flawlessly.

Hi =A=C=,

Thanks for the update. Disappointing for sure, but I guess that's just the nature of the beast.

I'm getting used to the behavior of my DDJ, I just wish it worked like the CDJ :)

Shouldn't the nature of the beast be:
make it work as good as technically possible?

I'm trying to get used to it too, and 9/10 I don't forget it anymore, but still 1/10 the track jumps back because I forgot to press pause first, and it still annoys me.

On a side note: I'm really satisfied with the overall quality of the DDJ and serato software, I'm having so much fun with it. If only this one thing could be fixed it would be perfect.

The beast was Pioneer DJ ;)

I totally agree that they should just fix it. I can't see any situation where the current behavior would be preferable to the CDJ way of things. I usually remember as well, but just like you, about 10% of the time I end up at the last cue and have to find the point I was trying to cue again.

Overall I love my DDJ, so this is just a minor thing. It's just annoying to know that the same company has other products that this device is clearly mimicking with superior logic. I don't buy the whole argument that DDJ and CDJ aren't meant to be the same. Of course they are. All controls are in the same place as on CDJ's. I have a DDJ-SZ and it's intentionally designed to be lika a classic CDJ+DJM+CDJ setup. It even has the play/cue buttons on the left on both decks.

Maybe you can also try to contact Pioneer DDJ engineers, I gave up with no results, let me know if you succeed in getting the email adress of the right person, and I'll write to the guy so many emails until he's so annoyed that he fixes it
;-)

Hmm... Interesting discussion.

I was never a CDJ fan, so I never acquired the habit of setting my cue in the way that you-all are describing. Nevertheless, the current "temporary"cue functionality does not suit my taste either. Maybe restructuring the cue function as I'd like it, would solve the problem for some of you also, without requiring any hardware modifications from Pioneer.

What I want... is the option to set it up just like a hot cue ...with the exception that the track does not continue to play after retuning to the cue position (like a hot cue would), but pauses there (as you'd expect).

I don't like the fact that if you accidentally hit the cue button while the track is stopped, that it will lose your desired cue location and always set a new cue point at the current position.

Maybe some people need it to operate as it now does, but for me, it makes no sense at all. When I load a track, I want my starting cue to be right there where I used it last, everytime I open that track. If I did need to reset it for any reason... how hard is it to push the delete button first..?

I take it this issue has still not been resolved? Just got my ssx 2 today and find this highly annoying!!!

+1 !!!

+1000 Here!!!!

I have been a long time CDJ user and this new Temp Cue is driving me crazy. Like mentioned before, this extra step of pushing Play and then Cue just doesn't make sense. I have been trying to get used to this since switching to SDJ + HID mode almost 3yrs ago and still can't get used to this particular change on my CDJs. SERATO, PLEASE FIX THIS ISSUE BACK TO THE ORIGINAL TEMP CUE BEHAVIOR!!!!!!

+1, same problem as described above

+1 Still a problem in 2017.

Is this really so hard?

+1 Still problem in 2k19 using SR2 or MCX8000.

Good luck. 18 years later and Pioneer still has the jog bend deadzone, too.

+1 please change it