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BPM not showing for songs
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BPM not showing for songs

Product
Serato DJ Pro
Version
1.1.1
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
samsungwhite 3:03 AM - 4 February, 2013
When I select a track to be played in Serato DJ, the initial time it is selected, the track takes a couple seconds to read the file that was selected and Serato DJ will give me the BPM of the selected song and then whenever I select the song anytime after the initial time the BPM will always show up immediately.

But the problem is certain songs do not show the BPM even when selected and I let Serato analyze the song. All my songs are .mp3 format and are 320 kbps. This problem is occurring randomly and I just can't seem to figure out why this is happening, but more importantly, how to rectify the problem. Any suggestions?
IDjNS 7:04 AM - 10 February, 2013
I have the same problem, but mine is with video file. :(
Serato, Support
Jamie W 9:46 PM - 10 February, 2013
Hey Samsungwhite,

Thanks for getting in touch,

Quote:
When I select a track to be played in Serato DJ, the initial time it is selected, the track takes a couple seconds to read the file that was selected and Serato DJ will give me the BPM of the selected song and then whenever I select the song anytime after the initial time the BPM will always show up immediately.

Are you using any external hard drives to organise your music?

Quote:
But the problem is certain songs do not show the BPM even when selected and I let Serato analyze the song. All my songs are .mp3 format and are 320 kbps. This problem is occurring randomly and I just can't seem to figure out why this is happening, but more importantly, how to rectify the problem. Any suggestions?

Are you able to send me one of the files you have having issues with? I will do some further testing on the file and get back to you.

Thanks.
Didier82 1:34 PM - 12 February, 2013
I have the same issue with new tracks... The BPM info is missing most of the times.
Serato, Support
Jamie W 8:57 PM - 12 February, 2013
Hey Didier82,

Please start your own help thread and we will help you out as soon as possible :)

Thanks.
Didier82 9:04 PM - 12 February, 2013
Already did, thanks
samsungwhite 10:13 PM - 16 February, 2013
Jamie W...

I am no using any external devices. All music is directly from my iTunes library.

Where would you like me to send you one of these files to?

Thank you in advance. I hope this isn't anything major..
Serato, Support
Jamie W 8:37 PM - 17 February, 2013
Hey Samsungwhite,

Thanks for that information.

You will see a "Attach A File" button to the lefthand side when you reply to this thread.
Click the button and attach a couple audio files you are having issues with.
I will do some investigating here and get back to you.
9:00 PM, 3 Mar 2013
This help request has been closed due to inactivity.