Software help archive
audio drops and mic
Support
audio drops and mic
A read-only archive of old serato.com help threads.
audio drops and mic
Product
Serato DJ Pro
Version
1.0.0
Hardware
Pioneer DJ DDJ-SX
Computer
Mac
OS
Platform
-
djpr
5:32 PM - 27 November, 2012
I'm having an issue with the audio going out for like 1/2 second at least 3 times during me using the unit. Also I can't use the mic because it sounds bad. I played with the gain lowering it down and it still sounds distorted. Any answers pioneer or serato?
dj-freestyle
8:03 PM - 27 November, 2012
The MIC input of DDJ-SX is designed to output clear and crispy sound if it is used under the optimal conditions.
However, depending on the usage of microphones, distortion may occur. Such distortion is caused when the mic input level is so high that it exceeds the tolerance level of MIC Amp circuit.
If this happens, no matter how you adjust the TRIM knob on DDJ-SX, distortion will not disappear.
If the gain level can be adjusted on a wireless microphone, it is recommended to lower the gain level until distortion is not observed.
When distortion occurs even though you are using wired microphone, it is
recommended to set the TRIM knob higher to avoid excessive input.
When excessive input is prevented, optimal sound quality without
distortion can be output.
If you haven't already checked it out, this discussion over on the Pioneer forum may be of some help also: forums.pioneerdj.com
However, depending on the usage of microphones, distortion may occur. Such distortion is caused when the mic input level is so high that it exceeds the tolerance level of MIC Amp circuit.
If this happens, no matter how you adjust the TRIM knob on DDJ-SX, distortion will not disappear.
If the gain level can be adjusted on a wireless microphone, it is recommended to lower the gain level until distortion is not observed.
When distortion occurs even though you are using wired microphone, it is
recommended to set the TRIM knob higher to avoid excessive input.
When excessive input is prevented, optimal sound quality without
distortion can be output.
If you haven't already checked it out, this discussion over on the Pioneer forum may be of some help also: forums.pioneerdj.com
djpr
8:40 PM - 27 November, 2012
I think my main concern is the audio dropout for 1/2 sec every 1/2hr while in use
dj-freestyle
9:04 PM - 27 November, 2012
ive never had that but i think if you lower usb buffer that stops in software
David Wood
2:11 AM - 4 December, 2012
Hey Djpr,
How many crates and sounds are we talking about in your library?
Regards
Dave W
How many crates and sounds are we talking about in your library?
Regards
Dave W
djpr
3:09 AM - 4 December, 2012
I HAVE 19 VIDEO CRATES WITH OVER 7,000 MP4 VIDEOS
AND 20 MP3 CRATES WITH OVER 30,000 + TRACKS
AND 20 MP3 CRATES WITH OVER 30,000 + TRACKS
djpr
3:11 AM - 4 December, 2012
I NOTICE TODAY WHEN I HIT THE VELOCITY PAD TO SET A CUE POINT IT DID IT ALSO.
djpr
4:20 PM - 4 December, 2012
Did the upgrade to 1.1 last night haven't used it yet. but now i have a different issue since the update, With a license button on the bottom right side of the display that doesn't go away.
dj-freestyle
5:16 PM - 4 December, 2012
It will when you plug ddj in or hit license tab at botton that says license and it will go away
djpr
5:27 PM - 4 December, 2012
Nope and nope lol same thing i thought but still there, so far been playing for 1/2 Hr no audio drop outs.
Quote:
It will when you plug ddj in or hit license tab at botton that says license and it will go awayNope and nope lol same thing i thought but still there, so far been playing for 1/2 Hr no audio drop outs.
David Wood
12:24 AM - 5 December, 2012
Keep us informed about dropouts. You say you can't get the license tab to move?
David Wood
1:03 AM - 5 December, 2012
the license button will stay there, it's feature for upgrades, the window can me closed though.
djpr
1:16 AM - 5 December, 2012
Oh Ok didn't know. that was not on the release info LOL. I will let you know after this weekend if I had any drop outs.
dj-freestyle
2:06 AM - 5 December, 2012
@dave, what do you mean for feature upgrades? Are we gonna have to pay for upgrades at some point?
David Wood
3:31 AM - 5 December, 2012
Sorry I should be more clear. This is for Serato DJ intro controller users to be able to have paid upgrades to use Serato DJ with there controllers, you can read more here:serato.com
Regards
Dave W
Regards
Dave W
dj-freestyle
5:49 PM - 5 December, 2012
I understood i just keep getting this feeling that paid updates are coming. just a hunch.
djpr
12:19 AM - 9 December, 2012
It's Saturday dec 8th and yes I did get two audio drop out last night while mixing at my spot
David Wood
10:23 PM - 9 December, 2012
Sorry to hear that, we are looking into what maybe causing these for some users. Can you just tell me whether you have Auto gain engaged ? If so could you test with and without it and see if you get dropouts with both enabled and disabled?
Regards
Dave W
Regards
Dave W
djpr
10:46 PM - 9 December, 2012
Thanks for the reply Dave, I do have the auto gain on I'll test it tomorrow without it on and let you know what happens,
djpr
10:36 PM - 11 December, 2012
Hey David
So far I tested it for 1hr today 12/11/12 with auto gain off, haven't had a drop out while music is playing until I turned on the FX for the first time while mixing after 30mins. I got a 6hr Gig on Friday ill keep you updated on how that went as for any music drop outs. I'm thinking it has something to do with the software or a setting In the software.
So far I tested it for 1hr today 12/11/12 with auto gain off, haven't had a drop out while music is playing until I turned on the FX for the first time while mixing after 30mins. I got a 6hr Gig on Friday ill keep you updated on how that went as for any music drop outs. I'm thinking it has something to do with the software or a setting In the software.
David Wood
1:24 AM - 12 December, 2012
O.k keep me posted, we are finding some interesting stuff out from the other users and yourself from this feedback, keep it coming :)
djpr
6:23 PM - 11 January, 2013
Hey Dave
I got a video I recorded when it froze on me. Also got some pictures of when a froze a second time and it came out with a message to power off the computer. If you want to check out the video give a email address to forward it to.
I got a video I recorded when it froze on me. Also got some pictures of when a froze a second time and it came out with a message to power off the computer. If you want to check out the video give a email address to forward it to.
JO VILL
6:39 AM - 13 January, 2013
i"m still getting audio drop outs 1/2 second about every hour and when I turn on the effects the same thing occurs.I am using a mac book 100gb hard drive 2ghz intel core duo processor mem 2gb 667mhz ddr2 sdram. i did all the settings with the screen saver turned off sleep mode set to never changed the latency turn off auto gain none of that resolved the issue.also when i;m playing if i turn on the effects button the whole system skips.tryed it with a macbook pro same thing runing os 10.6.8
djpr
1:33 AM - 23 May, 2013
it happens every now and then
not as much as it use too
but it still happens
not as much as it use too
but it still happens
djpr
11:54 AM - 23 May, 2013
Hey Dave
that is the latest firmware on there site for the ddj sx??????
that is the latest firmware on there site for the ddj sx??????
djpr
11:56 AM - 23 May, 2013
Ok just found the V1.07 thxs Dave will do so and keep you updated if it works.
Asu
11:24 PM - 23 May, 2013
JO Vill,
time for an upgrade bro...that laptop is out of spec for Serato DJ,it isn't good to use Barely minimum specs....i got a top of the like core duo (Mid 2008 or 2009 i think) at 2.8Ghz,8gigs of ram 1TB HDD,512 Video Card with no audio dropouts but I'm gonna upgrade in a few months cause when i run Serato video,I'm using 40-50% of the CPU the whole time....on the new i-7s quad core...things are less strenuous on the CPU plus the GT 650 is a beast with kinda GTX specs.
SO yeah upgrade....upgrade...
time for an upgrade bro...that laptop is out of spec for Serato DJ,it isn't good to use Barely minimum specs....i got a top of the like core duo (Mid 2008 or 2009 i think) at 2.8Ghz,8gigs of ram 1TB HDD,512 Video Card with no audio dropouts but I'm gonna upgrade in a few months cause when i run Serato video,I'm using 40-50% of the CPU the whole time....on the new i-7s quad core...things are less strenuous on the CPU plus the GT 650 is a beast with kinda GTX specs.
SO yeah upgrade....upgrade...
djpr
4:35 PM - 26 May, 2013
Hey Dave
After updating the firmware I used it last night at a gig for 5hrs no problem. I'll let you know if I run into anything else but as of last night everything working good
Thxs,
After updating the firmware I used it last night at a gig for 5hrs no problem. I'll let you know if I run into anything else but as of last night everything working good
Thxs,
David Wood
11:42 PM - 26 May, 2013
Great, i'll close this thread for now. Feel free to reopen if you have any further questions or issues.
Regards
Dave W
Regards
Dave W