Software help archive

A read-only archive of old serato.com help threads.

Problem with importing crate

Product
ITCH
Version
2.2.2
Hardware
Numark NS6
Computer
Mac
OS
Platform
-
Mitch1604 7:45 AM - 8 November, 2012
Hi,

I have made a crate in Mixxx, that I had previously used in itch. I have gone back to that same crate and altered the comments to suit my needs for the crate. Now, upon exporting the crate out of Mixxx and dropping in itch, all the data I have hanged has seemingly reverted to the original comments. Therefor my tracks are all out of order...???? Help?


Thanks in advance
Serato, Support
Scott S 1:39 AM - 12 November, 2012
Hi there Mitch,

We do not support the use of third-party DJ software organising tools for use with ITCH, and I have never used this "Mixxx" program you are talking about, so unfortunately I am unable to help you.

It sounds like Mixxx has added details to the filename or metadata that ITCH is unable to read so it reverts back to the original comments.

It would be best to ask around the Mixxx forums and see if anyone is able to help you out :)
www.mixxx.org

Cheers
2:00 AM, 26 Nov 2012
This help request has been closed due to inactivity.