Audio Drop Out & CRASH

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Audio Drop Out & CRASH

Product

Scratch Live

Version

2.4.3

Hardware

Rane Sixty-Two

Computer

Mac

Platform

DJ506 7:55 AM - 4 November, 2012

~ Everything has been good up until 2 weeks ago. I was playing a video suddenly the waveform disappeared and the audio dropped out on the right deck. I instantly started playing another track on the other deck. Everything was fine for the rest of the night.
The following week I had the same thing happen again.

After that the following 2 nights were fine.

Tonight about 45 mins in to my gig the same thing happened again. Then again about 20 mins later.
45 mins after the last dropout Serato crashed!

Process: Scratch LIVE [223]
Path: /Applications/Scratch Live.app/Contents/MacOS/Scratch LIVE
Identifier: com.serato.scratchlive
Version: 2.4.3.21
Code Type: X86 (Native)
Parent Process: launchd [134]
User ID: 501

Date/Time: 2012-11-04 00:34:17.478 -0300
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000079c

VM Regions Near 0x79c:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Scratch Live.app/Contents/MacOS/Scratch LIVE
__TEXT 0000000000001000-0000000000500000 [ 5116K] r-x/rwx SM=COW /Applications/Scratch Live.app/Contents/MacOS/Scratch LIVE

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.serato.scratchlive 0x0007a876 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 405690
1 com.serato.scratchlive 0x00320389 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 3181517
2 com.serato.scratchlive 0x002a8b08 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2691916
3 com.serato.scratchlive 0x002ac1cf TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2705939
4 com.serato.scratchlive 0x0005e132 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 289142
5 com.serato.scratchlive 0x000b9a47 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 664203
6 com.serato.scratchlive 0x000413c7 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 171019
7 com.serato.scratchlive 0x001a3469 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 1621165
8 com.serato.scratchlive 0x0011b977 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 1065403
9 com.serato.scratchlive 0x000625fc TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 306752
10 com.serato.scratchlive 0x000670a7 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 325867
11 com.serato.scratchlive 0x000af950 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 622996
12 com.apple.HIToolbox 0x9936db6b _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
13 com.apple.HIToolbox 0x991f5594 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1343
14 com.apple.HIToolbox 0x991f4980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
15 com.apple.HIToolbox 0x991f47ca SendEventToEventTargetWithOptions + 94
16 com.apple.HIToolbox 0x9922838c ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1074
17 com.apple.HIToolbox 0x991f5a3f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2538
18 com.apple.HIToolbox 0x991f4980 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 430
19 com.apple.HIToolbox 0x99208855 SendEventToEventTarget + 88
20 com.apple.HIToolbox 0x9936d267 ToolboxEventDispatcher + 82
21 com.apple.HIToolbox 0x9936d129 RunApplicationEventLoop + 240
22 com.serato.scratchlive 0x000b1807 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 630859
23 com.serato.scratchlive 0x00017972 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 438
24 com.serato.scratchlive 0x00017899 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 221

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x956e89ae kevent + 10
1 libdispatch.dylib 0x95b2ac71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x95b2a7a9 _dispatch_mgr_thread + 53

Thread 2:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x0024e690 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2322132
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x00019584 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 7624
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x002382b8 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2231036
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 8:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 11:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 14:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0005f2dd TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 293665
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 15:
0 libsystem_kernel.dylib 0x956e57d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x956e4cb0 mach_msg + 68
2 com.apple.CoreFoundation 0x996bb599 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x996c0f7f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x996c063a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x996c04ab CFRunLoopRunInMode + 123
6 com.serato.scratchlive 0x0009e12e TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 551282
7 libsystem_c.dylib 0x9838e557 _pthread_start + 344
8 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 16:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x00048f28 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 202604
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 17:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x00048f28 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 202604
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 18:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x00048f28 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 202604
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 19:
0 libsystem_kernel.dylib 0x956e58e6 mach_wait_until + 10
1 com.serato.scratchlive 0x003136c8 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 3129100
2 libsystem_c.dylib 0x9838e557 _pthread_start + 344
3 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 20:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x002a68f8 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2683196
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 21:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0003547c TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 122048
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 22:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0003547c TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 122048
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 23:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0003547c TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 122048
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 24:
0 libsystem_kernel.dylib 0x956e57d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x956e4cb0 mach_msg + 68
2 com.apple.audio.midi.CoreMIDI 0x0240622d XServerMachPort::ReceiveMessage(int&, void*, int&) + 101
3 com.apple.audio.midi.CoreMIDI 0x02423ae0 MIDIProcess::RunMIDIInThread() + 144
4 com.apple.audio.midi.CoreMIDI 0x02429c48 MIDIProcess::MIDIInPortThread::Run() + 24
5 com.apple.audio.midi.CoreMIDI 0x02407805 XThread::RunHelper(void*) + 17
6 com.apple.audio.midi.CoreMIDI 0x024072ee CAPThread::Entry(CAPThread*) + 196
7 libsystem_c.dylib 0x9838e557 _pthread_start + 344
8 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 25:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x93bcb6ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x93bcb184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore 0x93bcb40d TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x924255ac 0x91e2f000 + 6251948
7 libsystem_c.dylib 0x9838e557 _pthread_start + 344
8 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 26:
0 libsystem_kernel.dylib 0x956e80ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9839104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x98390e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98378cca start_wqthread + 30

Thread 27:
0 libsystem_kernel.dylib 0x956e80ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9839104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x98390e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98378cca start_wqthread + 30

Thread 28:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x93bcb6ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x93bcb184 TSWaitOnSemaphoreCommon + 272
5 com.apple.CoreServices.CarbonCore 0x93bcb40d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x93b6c7ea AIOFileThread(void*) + 892
7 libsystem_c.dylib 0x9838e557 _pthread_start + 344
8 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 29:
0 libsystem_kernel.dylib 0x956e80ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9839104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x98390e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x98378cca start_wqthread + 30

Thread 30:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98420afc pthread_cond_wait + 48
3 com.serato.scratchlive 0x000824af TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437491
4 com.serato.scratchlive 0x0003547c TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 122048
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 31:
0 libsystem_m.dylib 0x96db9835 pow + 924
1 com.serato.scratchlive 0x002e8758 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2953116
2 com.serato.scratchlive 0x002eb0c8 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2963724
3 com.serato.scratchlive 0x002e52d6 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2939674
4 com.serato.scratchlive 0x002e06e7 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2920235
5 com.serato.scratchlive 0x002e0956 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2920858
6 com.serato.scratchlive 0x002e0b44 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 2921352
7 com.serato.scratchlive 0x00034b87 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 119755
8 com.serato.scratchlive 0x000344ca TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 118030
9 com.serato.scratchlive 0x00035504 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 122184
10 libsystem_c.dylib 0x9838e557 _pthread_start + 344
11 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 32:
0 libsystem_kernel.dylib 0x956e78e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x98393289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x98393512 pthread_cond_timedwait_relative_np + 47
3 com.serato.scratchlive 0x00082489 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 437453
4 com.serato.scratchlive 0x00080e78 TagLib::List<TagLib::FileRef::FileTypeResolver const*>::List() + 431804
5 libsystem_c.dylib 0x9838e557 _pthread_start + 344
6 libsystem_c.dylib 0x98378cee thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0xbfffeca4 edx: 0x0001ec00
edi: 0x13316348 esi: 0xbfffecfc ebp: 0xbfffecb8 esp: 0xbfffecb8
ss: 0x00000023 efl: 0x00010286 eip: 0x0007a876 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000079c
Logical CPU: 3

Binary Images:
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0x9822e000 - 0x98237ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x98238000 - 0x98238fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x98239000 - 0x9823bffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9823c000 - 0x9823cfff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
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0x98378000 - 0x98435feb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x98436000 - 0x98490fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x98546000 - 0x98552ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x98553000 - 0x98970fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x98971000 - 0x989d5fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x989d6000 - 0x98a2dff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x98a5e000 - 0x98aa0ffb com.apple.RemoteViewServices (2.0 - 80.5) <60E04F2F-AFD8-3B1F-BF07-8A3A7EABB8E9> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x98aa1000 - 0x98bbfff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSender
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0x98c25000 - 0x98c3efff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x98c4e000 - 0x98c51ffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x98c52000 - 0x98c5bff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x98cfa000 - 0x98cfafff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98cfb000 - 0x98d92ff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x98dd0000 - 0x98dd0fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x98dd1000 - 0x98fe8fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x98fe9000 - 0x99051ff7 com.apple.framework.IOKit (2.0 - 755.18.10) <9A80E97E-544F-3A45-916D-6DB7ED217E33> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9914f000 - 0x99155fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x991bd000 - 0x991c0ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x991c1000 - 0x995a4ff3 com.apple.HIToolbox (2.0 - 625) <5A312E41-9940-363E-B891-90C4672E6850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x995a5000 - 0x99637ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
0x99689000 - 0x99871ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x99872000 - 0x998c1ff6 libTIFF.dylib (845) <989A2EB9-3A49-3157-8E9C-B16E6005BC64> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x998c2000 - 0x998ceffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x99c48000 - 0x99ce2fff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
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0x99ef0000 - 0x9a048ffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9a049000 - 0x9a165ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9a166000 - 0x9a192ff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
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0x9a1c6000 - 0x9a5c2feb com.apple.VideoToolbox (1.0 - 926.62) <B09EEF06-CB3C-3EAA-8B0E-22A1801F3CAE> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
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0x9a61f000 - 0x9a69bff3 com.apple.Metadata (10.7.0 - 707.3) <6B6A6216-23D0-34CE-8099-BEE9BA42501E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x9a69c000 - 0x9a69cfff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 539
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=166.9M resident=69.7M(42%) swapped_out_or_unallocated=97.2M(58%)
Writable regions: Total=998.6M written=613.7M(61%) resident=647.3M(65%) swapped_out=0K(0%) unallocated=351.3M(35%)

REGION TYPE VIRTUAL
=========== =======
ATS (font support) 33.0M
CG backing stores 10.0M
CG shared images 160K
CoreServices 1580K
IOKit 928K
MALLOC 894.8M
MALLOC guard page 48K
MALLOC_LARGE (reserved) 648K reserved VM address space (unallocated)
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=249 156K
Memory tag=35 4932K
Stack 80.2M
VM_ALLOCATE 18.8M
__DATA 38.7M
__DATA/__OBJC 140K
__IMAGE 528K
__IMPORT 24K
__LINKEDIT 32.8M
__OBJC 1568K
__OBJC/__DATA 228K
__PAGEZERO 4K
__TEXT 134.2M
__UNICODE 544K
mapped file 89.3M
shared memory 388K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 1.3G

Zach S 6:28 PM - 5 November, 2012

Hey 506,

It sounds like you might be running into corrupt files.

To find out if you have any corrupt files in your library you will need to analyze your files.
First click on the 'files' tab underneath the right virtual deck, and click the 'rescan id3 tag' option in the lower left of the files window.
This will remind SSL of what files have been analyzed and which ones haven't.
Once its done scanning, unplug your Rane hardware and click the 'analyze files' tab on the left side of the SSL screen.. above the word 'all'.

After its done analyzing for all necessary files you'll need to look through your library and delete any files that have a corrupt file icon next to it. This looks like a cd with a crack down the middle of it.

Its important to delete ANY corrupt files that SSL finds. Know that even corrupt files you never play can still cause SSL to freeze or crash.

If you're still having issues please disable Serato Video and let us know if you're still having issues.

DJ506 7:36 PM - 5 November, 2012

~ I've noticed that my all my 30 second ambient videos are now showing up corrupt. They never did before. I have even re-ripped them via HandBrake straight from the Promo Only DVD...still corrupt. Hmmm...

Zach S 8:25 PM - 5 November, 2012

Quote:

This is a known issue in 2.4.3. Any video files that don't have audio in them will show up corrupt in 2.4.3.
Revert to 2.4.2 until Serato comes out with an update to fix it.

DJ506 8:30 PM - 5 November, 2012

~ Ok, thanks. :)

DJ506 5:39 AM - 6 November, 2012

~ I see this a lot in my console:

2012-11-06 1:29:34.822 AM loginwindow[59]: Error loading /Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin/Contents/M
acOS/SeratoVirtualAudioPlugIn: dlopen(/Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin/Con
tents/MacOS/SeratoVirtualAudioPlugIn,262): no suitable image found. Did find:
/Library/Audio/Plug-Ins/HAL/SeratoVirtualAudioPlugIn.plugin/Contents/M
acOS/SeratoVirtualAudioPlugIn:mach-o, but wrong architecture

What does that mean?

Zach S 4:56 PM - 6 November, 2012

That is a driver that gets installed for the Bridge.
Nothing to worry about there.

DJ Mavrick 3:16 AM - 17 November, 2012

Quote:

This is a known issue in 2.4.3. Any video files that don't have audio in them will show up corrupt in 2.4.3.
Revert to 2.4.2 until Serato comes out with an update to fix it.

Just to add to DJ506 posts I tried an experiment with your newest SL software 2.4.3 ..I did overviews of my visuals & videos and noticed that the corrupt icons appeared immediately after scanning..I tested the files with no instability or playback problems..Additionally I thought I would rescan the files a 2nd time and the corrupt icons disappeared...Does tech support wish to comment further to Serato's Overview Building Algorithm that it may create a false positive or maybe it's too sensitive...

Zach S 5:51 PM - 19 November, 2012

Quote:

Just to add to DJ506 posts I tried an experiment with your newest SL software 2.4.3 ..I did overviews of my visuals & videos and noticed that the corrupt icons appeared immediately after scanning.

Yes... as I said this is a known issue in 2.4.3.
Revert to 2.4.2 and you shouldn't have this issue.

DJ506 2:36 AM - 26 November, 2012

~ Ok...all corrupt files are gone. Things were back to normal till last night.
I was playing a video and I noticed it freeze for few seconds. Then about 4 seconds after that the audio was gone. Feels like 10 minutes when you are playing in a club of 500+ people.

I used to have no worries with Serato. Now I'm not so sure. :(

Zach S 8:23 PM - 26 November, 2012

Unfortunately adding video and video files to the equation brings in its own issues into the equation.
At this point, if you disable Serato Video or Video SL are you able to play without issues?
If so, I'm going to need to refer you to Serato's support staff as we here at Rane do not support the video products or deal with any video related issues.
Let me know and I'll get you in touch with the correct person to deal with your issue.

DJDCA 1:30 PM - 30 November, 2012

This has happened to me several times, both on the old and new versions of serato even after analyzing all files and deleting corrupt files. After reading this thread, it seems that the only option is to disable serato video. I will test it tonight but I'm not sure if that'll help because this happens even if I'm not using serato video (I'm not sure if there's a difference between not using serato video and disabling it altogether). Also, sometimes it runs smoothly for days, sometimes it would just conk out in the middle of my set on other days. It is quite disturbing knowing that anytime it could happen.

2:00 PM, 14 Dec 2012

This help request has been closed due to inactivity.

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