Hi DJ Kid Stretch,

You can order parts through our distributors and service centers. Here is a link to both U.S. and international distributors if you are located outside of the U.S. Thank you.

Regards,

Ron

For U.S. only:

help.vestax.co.jp

American Music & Sound
www.americanmusicandsound.com
22020 Clarendon St, Suite 305 Woodland Hills, CA 91367
www.americanmusicandsound.com
tel：800-431-2609 fax：818-597-0411

For International Distributors:

vestax.com

What's up with retailers not seeming to stock this fader Ron? None of the places I usually shop in the UK list it on their sites, even as special order item.

Is there a problem with supply?

American amusic and sound does not have it. I checked.
As for the other distributors, do you want me to send emails to each and everyone of them?
I don't understand this policy, I am not being serviced, I already checked with a lot of distributors,
They either don't have it, or cannot send it.
It's not cheap, so I guess Vestax doesn't care for amounts below 300 $?
I'm a bit disappointed, Thomann.de is one of the shops that carry it and say they are waiting for t to be back on stock in September, I doubt that cause they changed the delivery time 3 times so far.

The normal thing to do as long as I live in Greece and Vestax already has a dealer here, is to go there, order it and wait for them to get it for me, right?
As I said before, I asked them and they don't even know of this product.
Way to go!

I couldn't find it on the site & I gave them a call that went str8 to voicemail. Still no return call.. That's was last fri.....

Hi DJ Kid Stretch,

I apologize about the inconvenience and delay. Our distributors do carry however the smaller shops do not unfortunately. Your best option is to contact our distributor in Germany. They will most likely have it in stock. There isn't a short supply of the CF-X2. Hope this helps. Thanks.

Regards,

Ron

Korg & More DJ-Tools Division of Musik meyer GmbH
www.vestax.de
Industriestrasse 20
35041 Marburg - Germany
E-mail: dj-tools@korgmore.de
www.vestax.de
tel：+49-6421-989-540 fax：+49 (0)6421-989-530

Hey Ron, the email doesn't work, i tried to send it from my gmail and i got this error:


Your message

Subject: CF-X2 crossfader

was not delivered to:

tools@korgmore.de

because:

User tools (tools@korgmore.de) not listed in Domino Directory


Can you please help?

The CFX2 is available directly from the Vestax UK service dept

email: service@vestax.co.uk
phone: 01519339268

or it can be ordered from UK Vestax dealers listed: www.vestax.co.uk

Hope this helps UK customers

I've send a mail to vestax uk, we'll see what happens.
Meanwhile this is the answer I got for
Vestax Germany.

Hallo Babis,
vielen Dank für Deine Anfrage.
You cannot buy it from us direct. You have to choose a dealer, where you can order it.
As our dealers haven´t stocked the CF-X2 yet, you will have to send a request to a dealer.
Here is an example:

www.thomann.de

Our item number for this crossfader is VTCFX2

Best regards
Vestax Team
KORG & More DJ-Tools
support@vestax.de
www.vestax.de




KORG & MORE Division of MUSIK MEYER GmbH
vertreten durch Geschäftsführer Matthias Meyer, Hans-Günter Hewecker, Erwin Höing, Dietmar Kittel, Reinhard Estor
Industriestrasse 20
35041 Marburg

E-Mail: info@korgmore.de

Handelsregister: Marburg HRB 1343
Umsatzsteuer-Identifikationsnummer: DE811448463



Original Nachricht:
-------------------
-Produktinformationen-Technische-Frage-Software-Support-Anderes CF-X2 crossfader Hello, i would like to order the CF-X2 crossfader.Ron M from Vestax (from the Serato forums) suggested that i order it from you, because i cannot find it anywhere in Greece, or Europe.So, can you please tell me if i can buy it from you, the cost and the shipping costs?I want to install it in the VCI-380.Thank you.



Thomann does not have it on stock, what can I do to buy it?

well, i've sent a mail to Vestax UK and they helped me out, got it from them! :)

Hi Kid Stretch,

I contacted Korg directly and they told me they contacted you. Thanks.

Regards,

Ron