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dj intro not working

Serato DJ Intro
Numark MixDeck Express
2469653 3:43 PM - 14 July, 2012
The controller is not workng with dj intro i cannot play any track or load a track to deck 1 or deck 2 the skin is different from the the skin i saw on ur website is not showing where i will configure notthing is working. am changing from virtual dj to serato help pls dnt know what am not doing right have followed the instructions still the same. CD USB are working well but i still need 2 dj with my laptop.
Mathew C 3:57 AM - 16 July, 2012
Hi 2469653,

This may be due to Windows assigning the controller as a sound device.

To un-assign your controller:

- Open Start Menu > Control Panel > Sound

- Right click on your Numark controller and select 'disable'

Your controller should now connect with Serato DJ Intro.

Did this work for you?

Also try different usb ports on your computer and different usb cables.

Have you tried pressing down on the TRACK knob after setting it to PC?

2469653 9:30 PM - 17 July, 2012
Thanks Mathew will do just that will let you know
Mathew C 11:31 PM - 18 July, 2012
great let us know :-)
2469653 9:45 PM - 23 July, 2012
Hello Mathew sorry am replying this late everything is working fine now just trying to get use to serato you could still give me some tips it will help me alot like how to create playlist how to delete a track from your playlist and many more lol anyway am enjoying it.