Software help archive

Support
right channel reads records and serato but no sound...
A read-only archive of old serato.com help threads.

right channel reads records and serato but no sound...

Product
Scratch Live
Version
2.3.3
Hardware
Rane TTM 57SL
Computer
Mac
OS
Platform
-
truesoundsentertainment 12:12 AM - 24 June, 2012
I am helping a friend set up there rane 57...all channels are active and live but there is no sound coming from the right channel. It reads on the volume on the l.e.d. display but so active sound... I have hooked my mixer up (rane 57) and it works fine....could this be a manufacture defect.
Serato, Support
Scott S 11:59 PM - 24 June, 2012
Hi there truesoundsentertainment,

When you say "It reads volume on the L.E.D display but no active sound" what LED display are you talking about? The one on the TTM57SL or the one in Scratch LIVE?

Are you able to hear sound coming through the headphones when you have the headphone cue set to master?

Check these few things:

1) Check the "Fader 2 Reverse" button above the right fader is not selected.
2) Check the "PGM 2" input switch up the very top of the TTM57 is set to "2"
3) Check the PGM 2 gain is at a reasonable level (about half way)

Take a photo of your friends TTM57 (a nice big photo showing all the knobs) so I can check to see you have everything set up the way it should be. Attach it to this thread using the "Attach a File" button on the left.

Cheers :)
5:02 PM, 7 Jul 2012
truesoundsentertainment attached a file: photo.JPG
View· Permalink
5:03 PM, 7 Jul 2012
truesoundsentertainment attached a file: photo-1.JPG
View· Permalink
5:05 PM, 7 Jul 2012
truesoundsentertainment attached a file: photo-3.JPG
View· Permalink
5:08 PM, 7 Jul 2012
truesoundsentertainment attached a file: photo-4.JPG
View· Permalink
truesoundsentertainment 5:08 PM - 7 July, 2012
pic 1 back of mixer

pic2 mixer normal (signal to serato on mac, signal to mixer - no audio from right channel)

pic3 mixer right channel w/ activated reverse w/ volume in up position (signal to serato on mac, signal to mixer - audio from right channel)

pic4 mixer right channel w/ activated reverse w/ volume in down position (signal to serato on mac, signal to mixer - audio from right channel)