Software help archive

A read-only archive of old serato.com help threads.

Pitch n' Time Pro causes a bug in Pro Tools 10

Product
Pitch 'n Time Pro
Version
2.5.1
Hardware
Ortofon | Serato S-120
Computer
Mac
OS
Platform
protoolsle
panoptagon 11:31 PM - 7 March, 2012
Whenever I have Pitch n Time installed on my computer the following occurs. If I Drag and Drop a sound into a Pro Tools session from either the finder or soundminer keyboard focus in Pro Tools is disabled and I can't get it back without re-opening the Pro Tools session. I have had the same issue in Pro Tools LE 9 and 10 on Mac OS X 10.6.8. If I drag the pitch n' time plug in into the unused folder the issue seems to go away.
Serato, Support
Martin C 3:58 AM - 13 March, 2012
Hi panoptagon,

Just to clarify whats going on here:

You drag a sound file from your finder or "sound miner" into Pro Tools, and the Pro Tools crashes or is disabled?

Or is that Pitch 'n Time crashes or is disabled?

Are you able to try removing Pitch 'n Time and reinstalling it?

You can remove the plugin from this location: Macintosh HD > Library > Application Support > Digidesign > Plugins

Send the file "Pitch 'n Time.dpm" to the trash and try re-downloading running the installer again: serato.com
4:00 AM, 27 Mar 2012
This help request has been closed due to inactivity.