Software help archive

A read-only archive of old serato.com help threads.

freezing on quit

Product
ITCH
Version
2.0.1
Hardware
Allen & Heath Xone:DX
Computer
Mac
OS
Platform
-
Global Underground 7:05 PM - 20 October, 2011
Product: itch
Version: 2.0.1
Hardware: allen-heath-xonedx
Computer: mac
OS Version: 10.7.0
---

when I quit serato it freezes up and I have to force quit it
Serato, Forum Moderator
Mathew C 4:28 AM - 21 October, 2011
Hi Global Underground,

I see that you're on Lion? This is a known issue, so apologies for that. Here are the details>serato.com

Mathew
Global Underground 6:12 PM - 21 October, 2011
oh alright, thanks. will it be fixed soon? i am new to the serato world so I don't know if they keep updating fast.
Serato, Forum Moderator
Mathew C 9:56 PM - 24 October, 2011
It's definitely a high priority and known issue for us, so that always helps when on the 'to do' list, but I couldn't say exactly. The workaround at this stage is closing down ITCH before disconnecting the hardware.
11:00 PM, 7 Nov 2011
This help request has been closed due to inactivity.