Software help archive

A read-only archive of old serato.com help threads.

Mac not detecting my SL1 ?

Product
Scratch Live
Version
2.3.1
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
drastixx 11:15 AM - 19 October, 2011
Product: scratchlive
Version: 2.3.1
Hardware: scratchlive-sl1
Computer: mac
OS Version: 10.6.8
---

Im sure yall have gotten this question many times beofre.. i have searched btw and for some reason i cant go passed page 1 in the threads. Says the page is lost or something..

Anyway I just got a mac on snow leopard 10.6.8. Downloaded scratch live 2.3.1 and my computer simply isnt picking up my SL1 device. I can go to system pref. and i can see the SL2, 3, 4 & 68 control but i dont even see the SL1 .. ?? I even downloaded an earlier version (2.0) but it still doesnt pick up.

BTW It works fine on my Windows 7 PC, same usb and setup.
Dj matty k 1:10 PM - 19 October, 2011
Maybe you need to install the drivers for the sl1 and that will be on the disc that come with it

I think not 100% the 2.3.0 update only done drivers for the later models not the sl1 ? so if downloaded from the internet the software then it wouldnt have them for the sl1

im sure someone will correct me if im wrong :-)
Rane, Support
RafaelM 3:52 PM - 19 October, 2011
All the versions should still have the driver for the SL1. This has never been removed.

I believe the SL1 driver is simply corrupt on your computer. Lets try to delete and re install it.

Do this:

Close down Scratch Live
Go to Mac HD/System/Library/Extensions Folder
Delete the SeratoScratchDriver.Kext
Now re-install SCratch Live 2.3.1 and try again

Any luck?
drastixx 11:24 PM - 30 October, 2011
Ok i followed the steps BUT there is no SeratoScratchDriver.kext

??
drastixx 11:36 PM - 30 October, 2011
Nvm i found it. I was in the wrong extensions folder.

I found it, deleted it, deleted scratch, then reinstalled scratch and it still is not working. Same problem.
Rane, Support
RafaelM 4:54 PM - 31 October, 2011
Wierd. Are you sure your computer is running 10.6.8?
What version of Scratch Live do you have installed?

If you install an older version - does it make a difference? Older versions can be found here: serato.com
6:00 PM, 14 Nov 2011
This help request has been closed due to inactivity.