Hello teddyknox,

The Mixtrack Pro is a plug and play USB device. It uses the USB Audio Codec files already built into your computers operating system.

Please attempt to right click on the device then choose uninstall.
Unplug the unit then plug it back in.

Please let me know how you make out.

Best Regards,
Joe

Hi NumarkJoe,

Thanks for your quick response.

I uninstalled the device and plugged it back in.

Windows brings up a window titled "Driver Software Installation" where after a few seconds it tells my "Your device is ready to use". The list below this statement shows:

USB Composite Device Ready to use
Mixtrack Pro Ready to use

The audio card in the controller is detected perfectly, and if I set it to, I can route all of my computer audio through it. The problem is that the midi controller does not seem to be recognized.

Still now, the controller is not recognized by Serato.

Under Start > Devices and printers, Windows lists Mixtrack Pro in the unspecified category. When I right click it and go to properties, then click on the "Hardware" tab, I see a list of "device functions:"

Name Type
Mixtrack Pro Sound, Video and game controllers
Usb Composite Device Universal Serial bus controllers

If I select MixTrack Pro > properties > Driver > Driver Details I get a list of drivers:

C:\Windows\system32\drivers\drmk.sys
C:\Windows\system32\drivers\portcls.sys
C:\Windows\system32\drivers\USBAUDIO.sys
C:\Windows\system32\drivers\SysFxUI.dll
C:\Windows\system32\drivers\WMALFXGFXDSP.dll

All of which are Windows 7 service pack 0 except USBAUDIO.sys which is service pack 1. Maybe this update was incompatible? I've also heard a lot about logitech webcams causing these kinds of problems, but I have a built in Creative Webcam and a logitech mouse, and even when both are disabled, it still fails to work.

I also tried plugging the device into a few other Windows 7 machines and it was detected and installed the in the exact same way. I have yet to test it with Serato on the other machines, so I can see if this is a specific software conflict on my computer or a OS wide issue.

Thanks,
Teddy

Anyone?

I would unplug your mixdeck and download a new driver from Numark. Re-install the driver and try again...

Numark doesn't have a driver. Numark says it's supposed to be plug-and-play. Numark you liee

My bad...I thought this was Mixdeck...Getting them confused. There is no driver for Mixtrack Pro on Numark website.

Hello,

Have you tried unplugging the Logitech mouse and Creative web camera?

Best Regards,
Joe

I have. No use. Has this type of problem been seen before?

Hello,

Please PM me your E-mail address. I will send you the USB Audio Codec and INF/PNF files that should already be installed in your computers operating system. It's a possibility that they have become corrupt or are missing.

Best Regards,
Joe

This is a an excerpt from Numarks site on Mix Track Pro FAQ

"Does the MIXTRACK PRO require drivers?
The MIXTRACK PRO is a class compliant audio device. This means it doesn't require any additional drivers to be installed in order for your computer to recognize it. You can also use optional, third-party ASIO drivers (Windows only) with the MIXTRACK PRO. This may allow for additional performance settings or configuration settings when used with programs that support ASIO drivers. We recommend the free ASIO4All drivers."

There is a link for the ASIO4All drivers. www.asio4all.com

On a side note I experience a similar problem. I resolved it in two steps:
ONE was to load VDJ which i felt would have given it anything it needed then run DJIntro and it worked.
TWO was that i later found out that the USB plug on the side of the Mix Track Pro was not pushed completely in. I pushed it and it gave a snap or click and since then DJ Intro has always recognized Mix Track Pro

Lol I reinstalled windows, upgrading from home basic to ultimate. That seemed to to do the trick... Thank you all for your help. I'm so glad that after a week and a half of trial and error I finally got this thing to respond.

Hello teddyknox,

Glad to hear that you are up and running!

Best Regards,
Joe