Software help archive

A read-only archive of old serato.com help threads.

I can't get the right virtual deck to show up

Product
ITCH
Version
2.0.1
Hardware
+
Computer
Mac
OS
Platform
-
raybanman 11:15 PM - 14 September, 2011
Product: itch
Version: 2.0.1
Hardware: no-controller||no-fx-controller
Computer: mac
OS Version: 10.6.6
---

My computer only shows one virtual deck. I cannot for the life of me figure out how to get a second one to show up. I'm not using hardware.
solly19 12:12 PM - 17 September, 2011
i am pretty much having this same problem. i dont even see a deck. i just get the waveform and a place to load up the song. before i go out and spend money i wanna make sure this wont be the case.
Pete Input 10:58 AM - 18 September, 2011
It's offline-mode.
When you connect the hardware, you have the decks.
Serato, Forum Moderator
Logan D 1:54 AM - 19 September, 2011
Hey guys,

You need to connect some ITCH hardware in order to unlock the virtual decks and full feature capabilities. The offline player is more for arranging and sorting our your music before a gig.

You can check out all of the ITCH hardware here : serato.com

Let me know if you have any other questions :)
2:00 AM, 3 Oct 2011
This help request has been closed due to inactivity.