Software help archive

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midi blinking then audio & software glitch

Product
ITCH
Version
1.7.1
Hardware
Numark NS7 + Numark NSFX
Computer
PC
OS
Platform
-
hornsmaniac 4:46 AM - 13 May, 2011
Product: itch
Version: 1.7.1
Hardware: numark-ns7||numark-nsfx
Computer: pc
OS Version: win764
---

At times when I am DJing I get a quick audio and software glitches and it blinks "midi" on the top right corner of itch. What is this? How can I prevent it from happening again?
Serato, Forum Moderator
Samuel S 11:45 PM - 16 May, 2011
Hey hornsmaniac,

Could you please let me know your computer specifications? Also, could you please make sure you have done everything that is mentioned in the article here:

serato.com

Cheers,

Sam.
hornsmaniac 4:26 AM - 20 May, 2011
Hey Samuel sorry for the late response,

•Dell Inspiron Laptop / Intel Core i3 Processor / 14" Display / 4GB Memory / 500GB Hard Drive
Windows 7 64 bit

Yes I have done everything that is mentioned. I bought the laptop brand new. My music files are stored internally in the laptop and not on an external hard drive. All drivers are up to date. Should I go to itch 1.5?
Serato, Forum Moderator
Samuel S 10:00 PM - 22 May, 2011
Are you able to run a DPC trace report please? You can find instructions on how to do this in the article here:

serato.com

Can you please upload the results to the thread?

Cheers,

Sam.
11:00 PM, 5 Jun 2011
This help request has been closed due to inactivity.