Software help archive

A read-only archive of old serato.com help threads.

FAQ - Read this thread thoroughly before posting!

Product
Scratch Live
Version
-
Hardware
iPad mini
Computer
-
OS
Platform
-
Josh 1:34 AM - 23 June, 2004
Firstly; Read the manual that came with Scratch LIVE and follow the instructions for setting it up correctly.
Josh 1:40 AM - 23 June, 2004
Secondly, if you've read the FAQ, and your problem isn't covered, please post as much relevant information as possible; system, versions, any contributing factors... People will be able to help much faster if this info is included.
Josh 10:59 PM - 29 June, 2004
Keep this section for help requests only please, feature suggestions and general ranting have their own sections.
Josh 11:06 PM - 29 June, 2004
Remember to include your system spec and OS etc when posting for help.
Josh 2:33 AM - 1 July, 2004
Q) Scratch LIVE works but the audio cuts out after about 10 seconds

A) Microsoft have fixed this bug in the Windows XP service pack one (SP1). You can download SP1 here: support.microsoft.com
Josh 1:15 AM - 5 July, 2004
Q) Scratch LIVE only makes random popping noises when I play the records.

A) Please read the manual and callibrate your SSL correctly.
Josh 4:05 AM - 5 July, 2004
Of course (as with all software) make sure you have the latest versions of all software involved:

Serato Scratch LIVE
iTunes
Windows Updates
Mac OS Updates
Latest BIOS and motherboard drivers

Please make sure your system is up to date before asking for help here.
Josh 1:38 AM - 8 July, 2004
Q) When will <Insert Feature/Version Update Here> be released, I need it really badly because <Insert Reason Here>????

A) If we knew we would post a date, if no-one has posted a date we simply *can't* tell you. So there's no point in asking.