Software help archive

Support
Headphone Cue delay
A read-only archive of old serato.com help threads.

Headphone Cue delay

Product
ITCH
Version
-
Hardware
Vestax VCI-300
Computer
Mac
OS
Platform
-
DjAdub 3:16 AM - 22 May, 2010
Product: itch
Hardware: vestax-vci-300
Computer: mac
OS Version: 10.6.3
---

I just opened the unit and set it up. It sounds great except for the slight delay in the headphones vs whats being played. This is making it hard to actually mix and I need the songs to sync perfectly as any other mixer would do. Are some of my settings off. Please advise. I'd like to be able to use this at a gig very soon and i need that problem corrected ASAP!!
Serato, Forum Moderator
Matt-C 10:20 PM - 23 May, 2010
Hi DjAdub.

What kind of amp/soundsystem are you using? Can you check if there is some kind of Dolby or surround sound activated?

Also can you please go into your Setup screen and let me know what the 5 digit number in brackets is in the lower left hand corner of the window. Also can you please let me know what the USB latency is set to?

Also can you please let me know what your computer specs are? And if you are using any other USB devices or hubs?

I'd make sure you were doing everything in this article too:www.serato.com


Cheers.
DjAdub 2:47 AM - 24 May, 2010
Actually i think i may have figured it out. I was using just the rca output and not the 1/4 inch output and noticed the delay. Is that something that is normal. What if i want to have multiple outputs and one is behind the other. It will sound crazy..is there any way to correct that?
Serato, Forum Moderator
Matt-C 6:05 AM - 31 May, 2010
These should both output at the same time, and there shouldn't be any latency in either of the outputs. Can you check the RCA and connections to your Amp, and the settings of the Amp, maybe even test with another setup?
DjAdub 11:36 PM - 31 May, 2010
Will do. thanks
Serato, Forum Moderator
Matt-C 12:12 AM - 1 June, 2010
Cheers.
1:22 AM, 2 Aug 2010
This help request has been closed due to inactivity.