Software help archive

A read-only archive of old serato.com help threads.

Serato Freezes then goes off and back on, then Ns7 motors stops working after.

Product
ITCH
Version
-
Hardware
Numark NS7
Computer
Mac
OS
Platform
-
k9 intl 1:17 AM - 5 May, 2010
Product: itch
Hardware: numark-ns7
Computer: mac
OS Version: 10.6.2
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hi.. i need help please
ive been experiencing this problem regularly recently... my serato freezes then it goes off and back on(like if u plug usb out and back in) the songs continue playing.. but this time the platters stops spinning.. also i've had a problem with my audio Speeding up and i have to tap sync 2 times to make it return to its original speed... i need some help please it can possibily be that my laptop settings needs to be changed? i followed all the optimization tips.. my usb buffer size(latency) is at 5 and my username interface settings (maximum screen updates per second) is at 20.. help please
i have a macbook pro 2 gig ram,160gb hardrive with 41.1gb of free space
k9 intl 1:40 AM - 5 May, 2010
updated my os to 10.6.3
Numark, Support
sbangs 12:57 PM - 6 May, 2010
Hello what driver version are you using?
k9 intl 8:01 PM - 6 May, 2010
serato is version 1.5.0 (15047) as for my ns7 in serato it has Firmware: Up to Date
k9 intl 4:04 PM - 9 May, 2010
hello???????
k9 intl 11:00 PM - 14 May, 2010
i need help.......
k9 intl 11:51 AM - 18 May, 2010
hello??????????
Numark, Support
sbangs 1:05 PM - 19 May, 2010
Apologies for the delay.
You need to ensure you are using the 2.02 driver from www.numark.com
k9 intl 9:27 PM - 20 May, 2010
ok Np how do i check to see wat numark drivers i have installed?
k9 intl 9:33 PM - 20 May, 2010
ok i uninstalled my last drivers and installed the 2.02 beta version lets see how this goes
k9 intl 1:04 AM - 26 May, 2010
same problem
k9 intl 9:49 PM - 3 June, 2010
........................
k9 intl 1:43 PM - 8 June, 2010
hello????????????????????????
k9 intl 6:24 PM - 21 June, 2010
wow taking so long