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Crates dissapearing after software restart
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Crates dissapearing after software restart

Product
Scratch Live
Version
1.9.1
Hardware
Rane SL1
Computer
Mac
OS
Platform
-
Ceasar K 8:23 AM - 20 October, 2009
Product: scratchlive
Version: 1.9.1
Hardware: scratchlive-sl1
Computer: mac
OS Version: 10.5.8
---

Hello,

i am running the latest version of scratch live and i have been having this problem with previous versions as well.

I create crates and load them with files, i close the program, reopen the program and they are gone.

Please help,

It's very annoying-- getting to a party and discovering that the crates you have organized your music in have all disappeared.

Thanks.
Rane, Support
Chad S. 4:53 PM - 20 October, 2009
Are you using an external hd?

Have you analyzed these files? Are they read only files?

Do you see the crates in the recycle bin?

Do cue points and loops save to the music?
Ceasar K 8:31 AM - 21 October, 2009
Are you using an external hd?

No

Have you analyzed these files? Are they read only files?

Yes the files are analyzed/They are read and write

Do you see the crates in the recycle bin?

Yes i found the crates in the recycle bin

Do cue points and loops save to the music?

Yes they save.
Rane, Support
Chad S. 4:54 PM - 21 October, 2009
How much free space do you have on your internal HD?
Ceasar K 8:37 AM - 22 October, 2009
Capacity: 111.47 GB

Available: 7.49 GB

Used: 103.98 GB
Rane, Support
Chad S. 3:18 PM - 22 October, 2009
You are in the danger zone of less than 10-15%. That could be the cause.

Try freeing up some more space and see if the new things you make will then be saved to memory.
Ceasar K 8:15 PM - 27 October, 2009
I freed up space but it still didn't work.
I uninstalled the software and reinstalled and it worked.

But when i create a crate and leave it empty it still gets erased when i restart the software is that normal?
Rane, Support
Chad S. 8:56 PM - 27 October, 2009
Yes, if a crate is empty when you close the program, it thinks it is unused and sends it to the recycle bin.

Glad to hear it's working well again :)
1:14 AM, 2 Aug 2010
This help request has been closed due to inactivity.