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Can't hear music...only control tone

Product
Scratch Live
Version
1.9.1
Hardware
Rane SL1
Computer
PC
OS
Platform
-
Erin123 3:08 AM - 6 October, 2009
Product: scratchlive
Version: 1.9.1
Hardware: scratchlive-sl1
Computer: pc
OS Version: vista
---

I have SL1 hooked up to Rane TTM 54, Techics, and M1 Active 620 speakers. I am hooking everything up for the first time and I cannot hear any music through Serato...just the control tone. My mixer is set to "Line" and my RCA cables are all hooked up correctly: Thru to Phono and Line to Line. What else could be causing this? If I dont have speakers hooked up, should I be able to hear any music? Maybe they are hooked up incorrectly? Please help...thanks!!!
Serato, Forum Moderator
Matt-C 3:32 AM - 6 October, 2009
Hi Erin123.

Try disconnecting everything, then plugging the turntable directly into the mixer, play a normal record (or the control tone). If that works, then plug the turntable into the SL 1 INPUT then the SL 1 LINE output into the DJ mixer's LINE input. Do you still hear the control tone?
If not, do you hear any music if you play using the internal mode?
Erin123 8:02 PM - 6 October, 2009
thanks Matt. I will try this when I get home.
Serato, Forum Moderator
Matt-C 9:42 PM - 6 October, 2009
Cool, let me know how you get on.
Erin123 3:14 AM - 10 October, 2009
I tried hooking up my mixer directly to the tables. i was able to play a real record. hooked up SL1 again and back to the control tone...
I set serato to internal mode and cant hear anything.
Erin123 3:45 AM - 10 October, 2009
Also, in scope view, i get nice green circles.
Erin123 4:21 AM - 10 October, 2009
Just figured it out. thanks for the help. my amps were hooked up incorrectly.
Serato, Forum Moderator
Matt-C 2:23 AM - 12 October, 2009
Cool, nice troubleshooting :D
Erin123 7:36 AM - 2 December, 2009
I have been using my serato fine until today. Now I cannot hear audio out of the left turntable. the right turntable sounds fine. I calibrated both turntables and everything looks fine. I am also able to hear the audio out of my headphones but not sure why I cant hear anything out of the amp. please help.
Erin123 7:55 AM - 2 December, 2009
Oh and just to clarify- I have the Serato properly connected from the LINE outputs to my mixer.
Serato, Forum Moderator
Matt-C 3:34 AM - 3 December, 2009
If you take the Line outputs from your SL 1 and swap them over into your DJ mixer, does the problem follow the swap, or is the left deck still not getting audio?
Erin123 7:37 AM - 4 December, 2009
hey thanks for the help but not sure I understand how I should be swapping the cables. I am taking the Line cables out of the serato box and swapping them with the line inputs on the mixer? so am i just reversing them?

I was attempting to play out of the left deck again today and after a few minutes of letting the record spin, the audio suddently came on but didnt last. not sure if that tidbit of info can help..

thanks
Serato, Forum Moderator
Matt-C 3:14 AM - 24 December, 2009
Just reversing them. How did you get on?
Erin123 5:34 AM - 27 December, 2009
I tried reversing the cables...still not working. the music goes in and out. 1 minute...it plays fine then i cant hear it anymore. could it be my mixer?
Serato, Forum Moderator
Matt-C 2:23 AM - 29 December, 2009
Have you tried different cables? Sounds like there's signal being lost.
Erin123 7:24 AM - 30 December, 2009
Thanks. I'll try that and let you know if that makes a difference.