Software help archive

Support
Serato Crashes almost instantly despite re-install on Windows XP
A read-only archive of old serato.com help threads.

Serato Crashes almost instantly despite re-install on Windows XP

Product
Scratch Live
Version
-
Hardware
Ortofon | Serato S-120
Computer
-
OS
Platform
-
Ian Guthrie 11:11 PM - 10 July, 2004
A screen shot of the crash can be seen here:

fukhouse-ca.canadawebhosting.com

This happen to anyone else?

I installed Serato, it worked for a few minutes, then began to crash, I uninstalled and re-installed it and it worked for one full evening. The next day I went to use it again and it crashes every time it is opened after a few seconds (and seemingly randomly - i.e. not related to any particular button). It doesn't seem to matter if the turntables are hooked up or not.
Ian Guthrie 11:16 PM - 10 July, 2004
I've just updated to the latest version, perhaps it is related to the fact that I don't use Itunes or one of the other crash bugs this fixes. I'll report back later!
Ian Guthrie 3:48 AM - 11 July, 2004
Yup, the upgrade fixed it 100%.
Serato
Josh 3:00 AM - 12 July, 2004
Glad to hear everything is ok Ian, just a note, please read the FAQ before posting.

Quote:
Of course (as with all software) make sure you have the latest versions of all software involved:

Serato Scratch LIVE
iTunes
Windows Updates
Mac OS Updates
Latest BIOS and motherboard drivers

Please make sure your system is up to date before asking for help here.
Ian Guthrie 7:52 PM - 14 July, 2004
I did read the FAQ, but thought I had the latest versions of everything as I had bought it that day. Ah well, I should have checked : )