Serato DJ Pro General Discussion

Talk about Serato DJ Pro, expansion packs and supported hardware

Distorted audio at low USB Buffer setting

DJ Hellfire 11:23 PM - 25 March, 2020
What's up guys. Been using Serato for 9 years now. Never needed help until now, after buying a new Mac. Problem is when I run a USB buffer 2ms or 1ms, the audio playback is completely distorted. Sounds normal at 5ms and higher, but I use this setup pretty much exclusively for scratching now. So the lowest buffer is preferable.

16" MacBook Pro
i9 8 Core CPU
16GB Ram
1TB SSD
AMD Radeon Pro 5500M
MacOS 10.15.3
Serato DJ Pro 2.3.3
Rane SL2 w/USB B to USB C cable
Vestax PMC-05 Pro II Mixer
Vestax PDX-2000 Deck

I'm coming from a 2011 MacBook Pro 13" i5 and was able to run the lowest buffer on that machine.

Here's a video of the issue:
drive.google.com
Aligan 1:02 PM - 26 March, 2020
Hi,
It鈥檚 hard to believe, but you have to turn off your WiFi, use wired connection instead. Ompf 馃檨
Aligan 1:11 PM - 26 March, 2020
And you should maybe use dongle instead of usbB to usb C cable.
And they say SL2 is not Catalina supported...so

That鈥檚 a pity but, new computer = whole new setup...
DJ Hellfire 5:26 PM - 26 March, 2020
Quote:
And you should maybe use dongle instead of usbB to usb C cable.
And they say SL2 is not Catalina supported...so

That鈥檚 a pity but, new computer = whole new setup...


Yeah, I tried turning Wifi off forgot to mention. I'll order a dongle and see if that helps with the original cable.

But, as far as support under Catalina, the compatibility list says this:

Supported Rane hardware

Please note that while the following Rane hardware work with Serato DJ Pro software, the control panel / preference pane do not open - please contact Rane for more information.

Rane SL2 (preference pane incompatible)
Rane SL3 (preference pane incompatible)
Rane SL4 (preference pane incompatible)
DJ Hellfire 5:29 PM - 26 March, 2020
Quote:
And you should maybe use dongle instead of usbB to usb C cable.
And they say SL2 is not Catalina supported...so

That鈥檚 a pity but, new computer = whole new setup...


Also, are there any newer solutions available that is similar to the SL series that will allow me to keep my current mixer? All I see is controllers and entire new mixers available.
Aligan 10:58 AM - 29 March, 2020
Hi,
you should check again, unfortunately the rane Catalina compatibility page shows only 3 products compatible : twelve, seventy two, and sl3 馃檨... maybe that鈥檚 why...
Honestly your brand new mbp deserves shiny new mixer 馃槑
Laz219 12:49 AM - 30 March, 2020
What particular USB adaptor are you using?
Seems they can be really hit and miss on whether they actually work well or not.
DJ Hellfire 11:21 PM - 31 March, 2020
Quote:
What particular USB adaptor are you using?
Seems they can be really hit and miss on whether they actually work well or not.


An actual USB B to USB C cable from Amazon

www.amazon.com
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Laz219 9:35 AM - 1 April, 2020
I'd probably try some different ones, they've been known to cause issues because the quality varies wildly between the cheap ones and the good ones.
RICKY-SEKHON 4:46 PM - 8 April, 2020
Why not a usb b to usb c cable????????

Quote:
And you should maybe use dongle instead of usbB to usb C cable.
And they say SL2 is not Catalina supported...so

That鈥檚 a pity but, new computer = whole new setup...

Quote:
And you should maybe use dongle instead of usbB to usb C cable.
And they say SL2 is not Catalina supported...so

That鈥檚 a pity but, new computer = whole new setup...