Serato Video General Discussion

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 Serato Video General Discussion
video monitor screens
Talk about Serato Video and Video-SL.

video monitor screens

kev-n 1:01 PM - 28 October, 2018
hi guys running serato 2.05 with video plug in, i noticed last night when i turn on the video, i don't see any video in the 3 monitoring screens, this is either using visuals or normal video. i did think it was something i had done initially but however on testing this morning and checking the settings it's still the same. however output to the external screen is working fine, is this an error/fault in the video plugin? has anyone else experienced this? i'm running a 2015 MacBook pro with 2.5ghz processor, 16gb ram and 2tb graphics.
Shawn Greenwood 3:34 AM - 29 October, 2018
Restart Serato its a hit or miss problem in serato video.
kev-n 8:46 AM - 29 October, 2018
Quote:
Restart Serato its a hit or miss problem in serato video.

tried that several times and it didn't work, ended up going into the serato folder on my drive, deleting the xml files within and it started to work again
Shawn Greenwood 10:09 AM - 29 October, 2018
It's nothing to do with xml file it a start-up problem . But glad you have it on. It will drive you crazy because it should just work. It's gonna not work again.
RDJUK 9:29 PM - 30 October, 2018
When I first started out with SV I suffered a lot of 'me' issues as a user. Like not putting the video cross fader in the right place, having transitions on in error causing half the view video to be missing and stuff.

Before condemning the software, always check for layer 8 issues. That is, user.
kev-n 11:55 PM - 30 October, 2018
it was working fine one week, and not the next i've been doing this job a long long time and as i said above deleted some files out of serato video folder and it worked, so in that case definitely not user error
Shawn Greenwood 12:58 AM - 2 November, 2018
Where is my Serato Video Output Window or Preview Window?

If you are experiencing your output window or output preview window disappearing after upgrading to Serato Video, please follow these instructions to resolve this issue:

PC
1) Close all programs.
2) Open the Start menu.
3) In the search box type "regedit" (minus the quotation marks).
4) Click the regedit.exe icon and the Registry Editor window will now open.
5) Expand the HKEY_CURRENT_USER folder.
6) Expand the Software folder
7) Expand the Serato folder
8) Right click on the SeratoVideo folder, select "rename" and give it a new name (e.g. old_SeratoVideo)
9) Restart your PC
10) Now open Serato DJ and Serato Video, and the output window should have now returned to default settings.

Mac
1) Close all programs.
2) Open Finder and go to the User > Library > Preferences folder.
3) Rename the com.serato.seratovideo.plist file (e.g. to old_com.serato.seratovideo.plist).

Note: On Mac OS X 10.7 and higher, the User Library is hidden. To access this you will have to hold down the option key and click on "Go" on the Finder toolbar and the Library option will appear in the drop down menu. You will also need to remove the com.serato.seratovideo.plist.lockfile.

4) If using Mac OS X 10.9 or higher, please complete the further steps below;

Open Applications --> Utilities --> Activity Monitor
Under the "CPU" or "MEMORY" tabs, locate and force quit all cfprefsd processes, as per the screenshot below;


5) Restart your Mac
6) Now open Serato DJ and Serato Video, and the output window should have now returned to default settings.


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